CAO Pfizer Final
CAO Pfizer Final
CAO Pfizer Final
2018
Critical analysis of Pfizer limited
Debangan Das
Roll: 17006
8/31/2018
1
PREFACE
In our first year we are taught certain subjects which are basic founding of our 2nd year papers. In
those papers we are mainly taught Strategic Management, Microeconomics and
Macroeconomics, Business Research Methodology and other basic courses on Marketing
Management, Human Resource Management and Financial Management.
Critical analysis of an Organization is a paper in which we apply all our basic concepts that we
have learnt in our previous year and by applying those ideas and concepts we analyse the
performance of an organization and link it to corporate level strategy and business level strategy.
The analysis of an organization is done by tools and techniques, analytical frameworks and these
help to understand and know the Vision and Mission of the organization, and the process of
management that is visible in the company, the growth prospects, the market size, the customer
profile, the competitive position and financial performance.
The above mentioned course can be learnt by observing of annual reports of Indian companies,
which will help us to measure the respective performance of an organization.
The reason for studying the course- CAO can be said in a few points.
1. Personal investment portfolio- If we study about a company we would know about its
financial status and hence we would get an idea whether we should invest our money in this
respective company and what amount of returns will we get back from our initial investment.
2. Analyst Job- Analyst Job is specific as we would have the required skills to analyse a
organization on certain predefined parameters.
3. Advisor- We can advise people related to any information of a selected company and tell
them whether this company would be beneficial for them and what all future prospects are
available for the company for its required growth.
4. Develop a appreciation for each and every company and our concept of criticizing a
company would be minimized as if a company is there then it must be having a customer base
and must be making profits and returns, so no company is good or bad all are there to sustain
their respective business.
Company Background
Charles Pfizer, a chemist by profession along with his cousin Charles Erhart, a confectioner started
Pfizer, a company manufacturing chemicals in Brooklyn, USA in 1849. Pfizer commenced operations
in India in 1950, as a private limited company under the name of Dumex Ltd. in Mumbai. It also set up
an organic synthesis unit in West Bengal and a formulations plant in Gujarat which were subsequently
shut down. In 1960, the company set up its manufacturing facility at Thane, Navi Mumbai. This plant
was recently accorded the CGMP certification.
The company's collaborators, Pfizer Corporation & Associates (Warner Lambert Company, Parke
Davis) owned a 41.2 per cent share of its Indian arm as on 30 November 2007. Its current CMD is
Mr.Kewal Handa.
Pfizer India's revenues are segregated into three different groups. Pharmaceuticals accounted for bulk
(87 per cent) of the company's revenues in 2007 while its animal health business chipped in 10 per cent.
Its service business contributed the remaining three per cent.
Pfizers pharmaceuticals business spans an entire gamut of ailments ranging from prescription drugs to
consumer health products. Its prescription medicines portfolio includes drugs for hypertension, stroke,
respiratory tract infections and anti--biotics. Some of its important brands include Caduet
(hypertension), Corex (cough syrup), Lyrica (neuropathic pain) and Viagra (erectile dysfunction).
The company's animal health division caters to the dairy, poultry and companion animal healthcare
business (pet food) in the country.
Its services business is a group of 30 people looking after medical affairs & research, clinical research,
regulatory affairs, clinical development and quality standards and training.
The amalgamation of Parke--Davis (India) with Pfizer India was sanctioned by the Mumbai High Court
on 7 February 2003. Consequently, the paid up capital of the company increased to Rs.28.8 crore in
November 2003. The amalgamation of Pharmacia Healthcare (India) with Pfizer India was sanctioned
by the Mumbai High Court on 4 February 2005. Consequently, the paid up capital of the company
increased to Rs.29.8 crore in November 2005. On 24 April 2006, Pfizer India announced its intention to
merge its wholly owned subsidiary, Duchem Laboratories with itself.
On 31 December 2007, following the global divestiture of Pfizer's Consumer Healthcare Business to
Johnson & Johnson in June 2006, Pfizer India transferred the exclusive license relating to the
trademarks for Benadryl, Caladryl, Benylin and Listerine to Johnson & Johnson for Rs.214.9 crore.
3
On 18 June 2008, the company reached an out--of--court settlement with Indian generic drug major,
Ranbaxy for its largest selling drug, Lipitor. Accordingly, Ranbaxy will launch its generic version of
Pfizer's cholesterol lowering drug, Lipitor (atorvastatin) and Caduet (amlodipine besylate and
atorvastatin) on 30 November 2011 in the US instead of March 2010.
Our Values are a declaration of our core beliefs and the defining features of a culture that
breeds achievement. Not only do they provide the direction necessary for making our Vision a
reality, they are also the principles that guide us in our day-to-day decision-making.
These Values crystallize who we are, who we have always been, and what we stand for. They
reflect the enduring character of Pfizer and its people.
INTEGRITY
We demand of ourselves and others the highest ethical standards, and our products and
processes will be of the highest quality. The Pfizer name is a source of pride to us and should
inspire trust in all whom we come in contact.
CUSTOMER FOCUS
4
We are deeply committed to meeting the needs of our customers, and we constantly focus on
customer satisfaction. We take genuine interest in the welfare of our customers, both internal
and external.
COMMUNITY
We play an active role in making every country and community in which we operate a better
place to live and work, knowing that the ongoing vitality of our host nations and local
communities has a direct impact on the long-term health of our business.
INNOVATION
Innovation is the key to improving health, sustaining Pfizer’s growth, and enhancing our
contribution to society. The quest for innovative solutions should invigorate all of our core
businesses and the Pfizer community worldwide.
TEAMWORK
We know that to be a successful company we must work together, frequently transcending
organizational and geographic boundaries to meet the changing needs of customers.
PERFORMANCE
We strive for continuous improvement in our performance, measuring results carefully, and
ensuring that integrity and respect for people are never compromised. When we commit to
doing something, we will do it in the best, most timely way possible. Then we will try to think
of ways to do it better the next time.
LEADERSHIP
We believe that leaders lead by establishing clarity of purpose, a shared sense of goals, and
commitment to excellence. Leaders demonstrate courage, pursuing actions based on a well-
defined sense of what is right and a view to long-term success. Leaders empower those
around them by sharing knowledge and rewarding outstanding individual effort. We
encourage leadership at all levels of the organization and are dedicated to providing
opportunities for leaders to grow and develop.
QUALITY
Since 1849, the Pfizer name has been synonymous with the trust and reliability inherent in the
word Quality. Quality is ingrained in the work of our colleagues and all our Values. We are
dedicated to the delivery of quality healthcare around the world. Our business practices and
processes are designed to achieve quality results that exceed the expectations of patients,
customers, colleagues, investors, business partners and regulators. We have a relentless
passion for Quality in everything we do.
Maintaining world-class quality standards and delivering innovative products have been the
cornerstones of Pfizer India’s manufacturing philosophy. A system of very vigilant quality
control involving multiple tests operates through the entire gamut of production to ensure the
safety, efficacy and dependability of every Pfizer product.
5
Quality Governance
Pfizer Global Supply has always recognized Quality as a Value. Our customers and regulators
hold us in the highest regard for the quality of our products and services.
PGS launched Quality as a Value for the entire Company with the introduction of a new Icon
symbolizing Quality. This recognition of Quality as a Value has now been embraced by all of
Pfizer and stands side by side with our other 8 values: Integrity, Respect for People, Customer
Focus, Innovation, Teamwork, Performance, Leadership and Community.
The Quality of Pfizer people and products has always been part of the Pfizer heritage. Now,
that same Quality is formally recognized as a Value for the Company, part of our Vision, one
of the guiding principles by which we run our business.
Since 1849, the Pfizer name has been synonymous with the trust and reliability inherent in the
word Quality. Our business practices and processes are designed to achieve quality results
that exceed the expectations of patients, customers, colleagues, investors, business partners
and regulators. The Quality Value is a standard against which we measure ourselves and a
guide for decision-making in ambiguous situations. We dedicate ourselves to providing the
highest quality products to our patients and customers. And at the same time, we focus our
energy on the quality of health and healthcare around the world.
At Pfizer, we aim to set the best environment, health and safety records in the Industry.
We are committed to protect the environment, health and safety of our employees, contractors
and neighbouring community.
To achieve this, we will:
Comply with all regulatory requirements and align with Pfizer Global Guidelines
Adopt newer technologies to improve efficiency of operations and achieve continual
improvement of our EHS performance
Conserve resources
Reduce, reuse and recycle wastes thus effectively preventing pollution
Enhance EHS awareness amongst employees by training and educating our customers and the
6
neighbouring community
Pfizer in India
Pfizer Limited has a turnover of Rs. 1827.74 crores for the year ended March 31, 2015.
The company was awarded the FICCI SEDF (Socio Economic Development Foundation)
Certificate of Commendation for its social responsibility efforts
Pfizer has won several awards including that for the multinational pharmaceutical company of
the year and the most respected MNC
Six Pfizer brands feature among the Top 100 pharmaceutical brands in India
Two of Pfizer India's brands -- Corex (Cough Formulation) and Becosules (Multivitamin) --
continue to rank among the Top 15 pharmaceutical drug brands
Pfizer has won the Golden Peacock Innovative Product for Magnex (Sulperazon)
Becosules has won the Most Trusted Brand Award
In India, Pfizer instituted the first ever Disease Management Programme -- Healthy Heart™ in
Cardio Vascular Disease (Hypertension, Chronic Stable Angina and Dyslipidemia), in
partnership with Apollo Hospital, Hyderabad and Apollo Hospital, Chennai
We offer Patient Assistance Programmes for Glaucoma, Breast Cancer and Neuropathic Pain
We partner with physician associations to develop recommendations / guidelines of managing
specific diseases
Headquartered in Mumbai
Over 4,000 colleagues spread across India
State-of-the-art manufacturing facilities at Thane, Maharashtra
Academic Contribution
Formed the Academy of Clinical Excellence (ACE) in collaboration with Bombay College of
Pharmacy to provide professional training to investigators and other clinical research personnel
We have also partnered with other pharmaceutical companies, contract research organisations
and investigators to establish the Indian Society for Clinical Research (ISCR), a professional
society aimed at raising the standards of clinical research
7
Research methodology
Choice of study:
Critical analysis of an Organization is a paper in which we apply all our basic concepts that we
have learnt in our previous year and by applying those ideas and concepts we analyse the
performance of an organization and link it to corporate level strategy and business level strategy.
The analysis of an organization is done by tools and techniques, analytical frameworks and these
help to understand and know the Vision and Mission of the organization, and the process of
management that is visible in the company, the growth prospects, the market size, the customer
profile, the competitive position and financial performance.
The above mentioned course can be learnt by observing of annual reports of Indian companies,
which will help us to measure the respective performance of an organization.
In this context, I have chosen to do the critical analysis of Pfizer India Limited.
The pharmaceutical industry in India ranks 3rd in the world terms of volume and 14th in terms of
value.[1] According to Department of Pharmaceuticals, Ministry of Chemicals and Fertilizers,
the total turnover of India's pharmaceuticals industry between 2008 and September 2009
was US$21.04 billion. Hyderabad, Mumbai, Bangalore and Ahmedabad are the major
pharmaceutical hubs of India.[2] The domestic market was worth US$13.8 billion in 2013.[3]
The Government started to encourage the growth of drug manufacturing by Indian companies in
the early 1960s, and with the Patents Act in 1970.[4] However, economic liberalization in 90s by
the former Prime Minister P.V. Narasimha Rao and the then Finance Minister, Dr. Manmohan
Singh enabled the industry to become what it is today. This patent act removed
composition patents from food and drugs, and though it kept process patents, these were
shortened to a period of five to seven years.
India's biopharmaceutical industry clocked a 17 percent growth with revenues of Rs.137 billion
($3 billion) in the 2009-10 financial year over the previous fiscal. Bio-pharma was the biggest
contributor generating 60 percent of the industry's growth at Rs.8,829 crore, followed by bio-
services at Rs.2,639 crore and bio-agri at Rs.1,936 crore.
Largest companies:
8
1. Pfizer
2. GlaxoSmithKline
3. Sanofi Aventis
4. Merck
5. Johnson and Johnson
6. Amgen
7. Novartis
8. Roche
Pharmaceutical industry has been growing steadily in the last few decades and Pfizer India is
here to expand its wings. This study will enable us to understand the type of organization that
Pfizer India is and as a result will help us understand the pharmaceutical industry as well.
Data Collection:
The aim of this critical analysis of the organization is to gather qualitative and
quantitative data that will lead to the critical understanding of Pfizer, Inc. The quantitative data
were obtained from studying and analyzing the information presented in the case. Additional
information was also collected from Pfizer’s company website in the form of financial
credibility of information, financial information about Pfizer’s performance was collected from
Prowess. Information about Pfizer, Inc.’s operations, history, strategies, and other qualitative
data was obtained from news articles, company profile, and other reportorial statements of the
Theoritical framework:
1. SWOT ANALYSIS:
1.3.1 Strengths
One of the main strengths of Pfizer is the company’s’ experience in over 150 years Research &
Development, providing a broad therapeutic coverage. Pfizer’s product pipeline currently
consists of 82 projects at different stages of development. Furthermore Pfizer possesses a strong
market position with high sales and a solid marketing infrastructure. Another strength of Pfizer is
the high amount of strategic agreements and mergers & acquisitions, which increase the
portfolio, the brand reputation and lead to an improvement of know-how and further resources.
For instance, Pfizer possesses various research agreements with competitors such as Merck &
Co. Finally, the corporation benefits from a strong brand image; this image is especially
generated by Pfizer’s blockbuster products like Viagra, Lipitor and Lyrica. Thus, Pfizer is
defined by adequate usage of its internal resources and smart choices of valuable partnerships.
1.3.2 Weaknesses
Pfizer’s main weakness lies in its strong reliance on the blockbuster portfolio that generates
almost a half of the overall sales. As it is shown in the graphic, the blockbuster products, such
as Lipitor and Viagra, accounted for 49% of the revenues of biopharmaceutical products, which
in turn generated 94% of Pfizer’s overall revenues in 2012.
This weakness is strongly connected to the following one, the expiration of patent rights. The
loss of exclusivity has an important impact on all of Pfizer’s products, but especially on their
blockbusters. Patent expirations cause a loss of technological advance for Pfizer, since
competitors will immediately penetrate the markets with generic products. Thus, the sales will
significantly decrease, as well as the prices for the respective products. This was, for instance,
the case for the blockbuster product Lipitor, when its patent expired in 2011. Lipitor revenues
decreased from US$ 9.6 billion in 2011 to US$2.3 billion in 2013. Unfortunately, Pfizer is not
10
able to develop new compounds at the same rate at which patents are expiring. In addition, Pfizer
does not produce enough low-cost pharmaceuticals, to firstly penetrate the markets with generic
products and, secondly, to be independent on economic downturns that in most cases lead to a
higher demand of these generic compounds.
A further weakness is the stagnation of Pfizer’s business units. As presented in the adjoining
table, the most profitable business units, Specialty Care andPrimary Care, show decreasing
revenues.
The business unit Emerging Markets shows only a slight increase and Established Products is
again characterized by falling sales. High increases can only be registered for the two business
units with the lowest revenues. This stagnation and decrease of revenues in the most important
units could be interpreted as an inability to invent new and profitable products. Pfizer should
invest and focus on growing markets to ensure a balanced market penetration to react better on
customer needs and to compensate shocks.
1.3.3 Opportunities
The emergence of new markets as well as new market segments represents one big opportunity
for Pfizer. From a demographic point of view, the continuously ageing society, as well as the fast
growing emerging markets will significantly contribute to an increase in the demand of
pharmaceutical products. Moreover, Pfizer could expand its activities in the production of
generic compounds to further diversify its product portfolio and become more independent from
external shocks. Due to the high investments in Research and Development, the future
development time, as well as the cost of production will likely decrease. The R&D agreements
with health institutes and competitors will also be favourable for this development. In addition, a
rising awareness about healthcare needs can be expected and will also ensure a growing demand
of biopharmaceutical and customer healthcare products. Due to this rising awareness, the
demand for high quality therapies is likely to increase as well.
1.3.4 Threats
As already mentioned, Pfizer is highly dependent on external effects. This includes government
control and healthcare regulations. Since the sales in the United States count for almost 40% of
the overall revenues, especially reforms in the American Healthcare system could have
significant impact on Pfizer’s business, e.g. in terms of pricing and access restrictions for its
products. For instance, an increase in the minimum rebate on branded prescription drugs within
the U.S. Healthcare Legislation will affect the 2013 revenues ex post by a reduction of US$ 458
million, according to the Financial Report of 2013. Moreover, the expiration of patents is also a
11
1 SO Strategies
It can use its reputation as one of the largest pharmaceutical company in the world to
gain strategic agreements with other companies such as Wyeth and other
It can use its fully integrated manufacturing facilities to expand into the biologics
market like vaccines, blood or blood components, allergenics, somatic cells, gene
therapies, tissues, recombinant therapeutic protein, and the living cells used in cell
therapy.
It can use its marketing infrastructure to have a marketing agreements with the
industries’ leading companies in terms of marketing such as Sanofi and AstraZeneca
2 ST Strategies
It can use its excellent research and development (R&D) program to reduce the
threats or unsuccessful new products introductions
It can use its strong mergers and acquisitions strategies against the industries’ leading
pharmaceutical companies such as Wyeth to abate the increasing market competition
Its strong brand name and recall globally can reduce the threats given by increasing
entries of private individuals
12
13
3. WO Strategies
Marketing agreements with Wyeth or Sanofi to broaden the scope of market share
growth in India.
Use excess funds to penetrate into the biologics market specifically vaccines and the
living cells used in cell therapy which is highly in demand in the African regions
specially in the Central and Northern Africa and underdeveloped parts of India.
4. WT Strategies
Allocate further research efforts before new inductions in the market specifically into
the biologics market which requires keen and thorough studies
2. BCG MATRIX:
are solid, the market share is high and the growth relatively low, Enbrel can be considered as a
cash cow.
Viagra: In 2013, total revenues of Viagra decreased by 8%. This development is mainly due to
the entry of generics in the European market, since Viagra lost exclusivity in these markets in
mid-2013. But since it is the most recognized treatment for erectile dysfunction in the world, it
still possesses a market share of approximately 45%. Viagra has a high brand reputation and
generates solid revenues within the Pfizer portfolio; thus, it can be considered as a cash cow.
Lipitor: This pharmaceutical is used for the treatment of elevated LDL-cholesterol levels in the
blood. Since the expiration of its patent rights in 2011, the market share of Lipitor significantly
dropped to currently approximately 4%. Lipitor faces strong generic competition in all major
markets. Its total revenues decreased by 41% from 2012 to 2013. But since it is still generating
over US$ 2 billion of revenues, it can be considered as a cash cow with slow tendency of
becoming a poor dog.
Zyvox: Zyvox is the world’s best-selling branded agent for treatment of Gram-positive
pathogens, including methicillin-resistant staphylococcus-aureus. Its market share amounts to
almost 50%. However, total revenues increased by only 1% in 2013. Zyvox will not lose
exclusivity before 2015. Therefore, further solid revenues will be generated until then. It can be
considered as a cash cow with some characteristics of a star in emerging markets, since the
growth in emerging markets strongly contributed to the total increase of revenue.
Sutent:This pharmaceutical is indicated for the treatment of renal cell carcinoma and various
tumours. Even if total revenues decreased by 3%, it can be considered as the most important star
within Pfizer’s biopharmaceutical product portfolio. Sutent is market leader in its segment and is
still under patent protection until 2018. Thus, it will most likely generate significant revenues in
the upcoming years.
3. Ansoff Matrix
15
As the largest pharmaceutical company in the world, Pfizer is continuously trying to improve its
portfolio. To give insight into those portfolio changes and the direction Pfizer is taking right
now, we took into account the past five years (2009-2013).
2.1.1 2009
The acquisition of Wyeth, a large US pharmaceutical company, for 68$ billion in the end of
2009, enabled Pfizer to grow its business significantly (market penetration). Besides improving
its portfolio in areas where Pfizer already well established (oncology, pain, inflammation,
Alzheimer’s disease, psychoses and diabetes), the acquisition also increased Pfizer’s emphasis
on biotherapeutics and vaccines.
In connection with the acquisition, both Pfizer and Wyeth divested some of their animal health
assets. They sold them to the German drug manufacturer Boehringer Ingelheim. The products
being divested primarily include cattle and small animal vaccines and some animal
health pharmaceuticals(consolidation). Furthermore, engaged in a joint venture with
GlaxoSmithKline (the fourth biggest pharmaceutical company worldwide) to create ViiV
Healthcare. This new company brings together the industry’s best assets in order to counteract
HIV/AIDS (market penetration). Also in 2009, Pfizer entered a partnership with the Israeli
pharmaceutical company Protalix to develop a drug to treat Gaucher’s disease, empowering its
Established Products business. This partnership was Pfizer’s first move into the biosimilar drug
market (product development).
Pfizer entered major licensing agreements with three India-based pharmaceutical companies
(Aurobindo Pharma Ltd., Claris Lifesciences Ltd. and Strides Arcolab). They add new non-
Pfizer products to the portfolio and enhance the access of medicine to underserved people
worldwide (market and product development).
A new established partnership with Bausch & Lomb, a global supplier of eye care treatments,
allows both companies to promote each other’s prescription ophthalmic products, extending their
level of support to eye care professionals (market penetration).
Joining forces with Eli Lilly and Merck, Pfizer established the Asian Cancer Research Group. It
is an independent non-profit organization, whose goal it is to gain knowledge of cancers
prevalent in Asia and to accelerate drug discovery efforts by sharing the findings with the
scientific community (product development).
Moreover, Pfizer teamed up with the innovator in privacy-enhanced search technology, Private
Access, in order to raise recruitment into clinical trials by founding the first online community to
address privacy concerns, giving participants full control over how much and what information
they share with researchers (diversification).
2.1.2 2010
The company also created an alliance with the Indian biopharmaceutical company Biocon
complementing its Established Products and Emerging Markets unit by advancing in biosimilars
and positioning themselves competitively in the diabetes market over time (market penetration).
The alliance was cancelled in 2012.
In addition, Pfizer acquired a 40% stake in Laboratório Teuto Brasileiro S.A. (Teuto) to
complement their Emerging Markets units, including commercial agreements. This allows the
organization to expand its portfolio in generic medicines in Brazil and seize growth opportunities
in important emerging markets (market penetration and development).
2.1.3 2011
Towards the end of the year, Pfizer completed the acquisition of Excaliard Pharmaceuticals, Inc.,
a privately owned biopharmaceutical company focused on developing novel drugs for the
treatment of skin fibrosis, more commonly referred to as skin scarring (market penetration).
The company came to an agreement with GlycoMimetics, Inc. for their investigational
compound GMI-1070 to receive an exclusive worldwide license to the compound (product
development).
Furthermore, Pfizer bought a majority of the shares of Icagen, a biopharmaceutical company
focused on discovery, development and commercialization of novel orally-administered small
molecule drugs that modulate ion channel targets, resulting in an approximately 70%
ownership (market penetration).
The corporation also divested its Capsugel unit for $2.38 billion to private-equity firm Kohlberg
Kravis Roberts & Co. to go back to its core pharmaceutical businesses (consolidation).
In the same year, Pfizer acquired King Pharmaceuticals, Inc. King’s principal businesses consist
of a prescription pharmaceutical business focused on delivering new formulations of pain
treatments designed to discourage common methods of misuse and abuse; the Meridian auto-
injector business for emergency drug delivery, which develops and manufactures the EpiPen; an
established products portfolio; and an animal health business that offers a variety of feed-
additive products for a wide range of species (market penetration).
Moreover, the company announced to explore new strategic alternatives for its animal health &
nutrition unit. Those might include a partial or complete separation of this
business (consolidation).
2.1.4 2012
Pfizer sold its Nutrition business, including Wyeth’s baby food division, to Nestlé for $11.85
billion. This divestiture allowed Pfizer to concentrate more on its core businesses and Nestlé
could improve its position as global market leader in the food industry (consolidation).
Furthermore, the company added NextWave Pharmaceuticals Incorporated (NextWave), a
privately held, specialty pharmaceutical company to its portfolio. As a result of the acquisition,
Pfizer now holds exclusive North American rights to Quillivant XR™, the first once-daily liquid
medication approved in the U.S. to treat ADHD. The total consideration for the acquisition was
approximately $442 million (market penetration and product development).
Pfizer and Zhejiang Hisun Pharmaceuticals Co., a leading Chinese pharmaceutical company,
engaged in a joint venture, Hisun Pfizer Pharmaceuticals Company Limited (HPP), to develop,
manufacture and commercialize off-patent pharmaceutical products in China and global
markets (market penetration and development).
In august, the organisation entered into an agreement with AstraZeneca for the global over-the-
counter rights for Nexium, a leading prescription drug to treat the symptoms of gastroesophageal
reflux disease (product development).
17
Besides, Pfizer completed the acquisition of Alacer Corporation, a company that manufactures
markets and distributes Emergen-C, a powdered drink mix vitamin supplements that is the
largest-selling branded vitamin C line in the U.S. (market penetration).
2.1.5 2013
Pfizer completed the full disposition of its animal health business. The full disposition was
completed through a series of steps, including the formation of Zoetis, an initial public offering
(IPO) (consolidation).
The following Ansoff Matrix marks the most important changes in Pfizer’s portfolio over the last
five years:
As global market leader in the pharmaceutical industry, Pfizer uses the following two of the
generic strategies: differentiation and differentiation focus.
Differentiation Strategy
Among the areas of the pharmaceutical industry Pfizer is working on, there are some (i.e.
specialty care and oncology), that address a narrow target scope, meaning a special group of
19
customers. Those include cancer patients, infectious and gastrointestinal diseases. The company
has increased R&D expenditures especially in those business units to discover new innovative
solutions to cure or at least improve patient’s conditions in those domains.
5. Balance scorecard:
The balanced scorecard (BSC) is a strategy performance management tool that identifies and
improves diverse internal functions and their resulting external outcomes in an attempt to
measure and provide feedback to the company in order to assist in implementing strategies and
objectives.
Pfizer uses a Balanced Scorecard approach that evaluates both financial as well as non-financial
measures. Practically relevant information and performance data of Pfizer are collected via an
online system and used as part of formal mid-year and annual evaluation.
The Business Unit Pfizer’s Global Operations (PGO) is in charge of leveraging scorecards to
drive the integration efforts of various acquisitions and to ensure the capture of best practices
throughout Pfizer. As per PGO, a successful integration depends on unifying all employees
behind a single set of strategic objectives. By starting with strategy and the vision, Pfizer’s
workforce has a clear understanding of the criteria and parameters to use in driving integration
activities and designing go-forward business processes, therefore the Pfizer’s strategic objectives
provide the ‘‘right’’ pathway to follow and a framework for the organization’s scorecard efforts.
Though various criteria are used to determine scorecard measures, the most important criterion is
the metric which links directly to a strategic objective and support and drive the attainment of
strategy.
20
A sample of goals and measures with regard to the application of the BSC on Pfizer are
presented below and are mainly based on given information of the previous chapters:
Goals Measures
Almost constantly rising
share price and
marketcapitalization Marketcapitalization
Market leader by Profit Growth
revenues Revenue Growth
Problem: decreasing Sales Growth
revenues after 2010 Return on Assets
FINANCIAL Necessity for more Return on Investment
PERSPECTIVE investments in R&D and Market share
21
marketing
Successful M&A to
ensure future growth à
i.e. Wyeth in 2009
Increase sales,
especially in emerging
markets (presently the
US is still the most
important market for
Pfizer)
Growth of businesses
Increase Margins
Raise dividends
Decrease operating costs
Investments in
promotion of Pfizer
“brand”
Customersatisfaction
Improvement of
products
Development of generic
drugs (in order not to
lose to competition
when patents expire)
Conduct market Investments
research to better Brand awarenesssurvey
understand customer Customer satisfaction /
needs (for various survey / ratio
medications) Profitable customers
CUSTOMER Increase access to Customer retention
PERSPECTIVE healthcare R&D Expenses
Production process
optimization
(efficiency↑,
effectiveness↑)
Improvements of
distribution channels
(especially through
partnerships and M&A)
Divestitures of non-core
businesses (animal
health and nutrition
units) Finished products per
Continuous day peremployee
Improvement Cost of inventoriesheld
endeavours Cycle time
Improvement in Number of vendors
INTERNAL corporate decision Product quality
BUSINESS making Machine downtime
22
Drive business
excellence
Number of employees
in required
trainingprograms
Learning through M&A Participation in
andpartnerships voluntary
Investments in R&D educationprograms
Innovation Aggregate ROI of new
Employee training ideas implemented
Motivated workforce Investment in R&D
LEARNING Internal and external New processes
& GROWTH benchmarking Employee suggestions
Moderate to High - Companies such as Pfizer, Merck, Novartis and Bayer have
substantial engineering capabilities that are hard to replicate; their products are protected
by patents and have larger marketing budgets to protect their brand. Only legislations,
such as 1984 Waxman-Hatch Act, has made it easier for generic drug companies to enter
the market.
High - There are many players in the pharmaceutical industry that have revenues of over
markets in the near future. Companies are finding ways to differentiate their products
from competitors. Limited patient numbers have also tightened the competition.
Companies are in a race to get their patents approved so that their drug reaches the
market first.
23
3. Threat of Substitutes
Moderate to High - Patents protect a company’s products only for a certain number of
years. Once it expires, the product’s basic formula is open for the public to see. These are
when generic drugs pop out, the cheaper version that may be substituted with the
company’s products. Another type of substitute may be herbal remedies which are
High – With the pharmaceutical industry’s nature, supplies are very important. Since
these supplies may be rare materials of chemicals, the company’s production hangs in the
15
24
balance if or when suppliers suppress the supply. The patients who participate in
trials may also be considered as suppliers. These patients have the power to ask
for more compensation, demand supplement resources and not fully cooperate
with the experiment. This will have an effect on the company’s ongoing
researches.
rival companies or generics if their needs are not meet. If this happens, sales will
decrease. Hospitals and health care buy in bulk and ensure that pharmaceutical
5. Company description:
Pfizer was founded in 1849 by cousins Charles Pfizer and Charles F. Erhart in New York City as
a manufacturer of fine chemicals. Its discovery of Terramycin (oxytetracycline) in 1950 put it on
a path towards becoming a research-based pharmaceutical company. It has made numerous
acquisitions, including Warner–Lambert in 2000, Pharmacia in 2003, and Wyeth in 2009 (the
largest of the three at $68 billion).[9][10]
19th century[edit]
Charles Pfizer
Pfizer is named after German-American Charles Pfizer who co-founded the company with his
cousin Charles F. Erhart. Originally from Ludwigsburg, Germany, they launched a chemicals
business, Charles Pfizer and Company, from a building at the intersection of Harrison Avenue
and Bartlett Street[11] in Williamsburg, Brooklyn, in 1849. There, they produced
an antiparasitic called santonin. This was an immediate success, although it was the production
of citric acid that really kick-started Pfizer's growth in the 1880s. Pfizer continued to buy
property to expand its lab and factory on the block bounded by Bartlett Street; Harrison Avenue;
Gerry Street; and Flushing Avenue. Pfizer's original administrative headquarters was at 81
Maiden Lane in Manhattan.[11]
20th century[edit]
By 1906, sales totaled $3.4 million.[12]
World War I caused a shortage of calcium citrate that Pfizer imported from Italy for the
manufacture of citric acid, and the company began a search for an alternative supply. Pfizer
chemists learned of a fungus that ferments sugar to citric acid and were able to commercialize
production of citric acid from this source in 1919. As a result, Pfizer developed expertise
in fermentation technology. These skills were applied to the mass production of
the antibiotic penicillin during World War II in response to the need of the U.S. government to
treat injured Allied soldiers; most of the penicillin that went ashore with the troops on D-Daywas
made by Pfizer.[13]
In the 1940s, penicillin became very inexpensive. As a result, Pfizer searched for new antibiotics
with greater profit potential. Pfizer's discovery and commercialization of Terramycin
(oxytetracycline) in 1950 changed the company from a manufacturer of fine chemicals to a
26
gained Warner a place in the Smithsonian Institution. Parke–Davis was founded in Detroit in
1866 by Hervey Parke and George Davis. Warner–Lambert took over Parke–Davis in 1976, and
acquired Wilkinson Sword in 1993 and Agouron Pharmaceuticals in 1999.
Pharmacia acquisition[edit]
In 2002, Pfizer merged with Pharmacia. The merger was again driven in part by the desire to
acquire full rights to a product, this time Celebrex (celecoxib), the COX-2 selective
inhibitor previously jointly marketed by Searle (acquired by Pharmacia) and Pfizer. In the
ensuing years, Pfizer carried out a massive restructuring that resulted in numerous site closures
and the loss of jobs including Terre Haute, Indiana; Holland, Michigan; Groton,
Connecticut; Brooklyn, New York; Sandwich, UK; and Puerto Rico.
Pharmacia had been formed by a series of mergers and acquisitions from its predecessors,
including Searle, Upjohn and SUGEN.
Searle was founded in Omaha, Nebraska, in April 1888. The founder was Gideon Daniel Searle.
In 1908, the company was incorporated in Chicago, Illinois. In 1941, the company established
headquarters in Skokie, Illinois. It was acquired by the Monsanto Company, headquartered in St.
Louis, Missouri, in 1985.
The Upjohn Company was a pharmaceutical manufacturing firm founded in 1886 in Kalamazoo,
Michigan, by Dr. William E. Upjohn, an 1875 graduate of the University of Michiganmedical
school. The company was originally formed to make friable pills, which were specifically
designed to be easily digested. Greenstone was founded in 1993 by Upjohn as a generics
division.[28] In 1995, Upjohn merged with Pharmacia, to form Pharmacia & Upjohn. Pharmacia
was created in April 2000 through the merger of Pharmacia & Upjohn with the Monsanto
Company and its G.D. Searle unit. The merged company was based in Peapack, New Jersey. The
agricultural division was spun off from Pharmacia, as Monsanto, in preparation for the close of
the acquisition by Pfizer.[29]
SUGEN, a company focused on protein kinase inhibitors, was founded in 1991 in Redwood City,
California, and acquired by Pharmacia in 1999. The company pioneered the use of ATP-mimetic
small molecules to block signal transduction. After the Pfizer merger, the SUGEN site was shut
down in 2003, with the loss of over 300 jobs, and several programs were transferred to Pfizer.
These included sunitinib (Sutent), which was approved for human use by the FDA in January
2006, passed $1 billion in annual revenues for Pfizer in 2010.[30] A related compound, SU11654
(Toceranib), was also approved for canine tumors, and the ALK inhibitor Crizotinib also grew
out of a SUGEN program.[31]
In 2003, the new Pfizer made Greenstone (originally established as a division of Upjohn) its
generic division, and its focus turned to selling authorized generics of Pfizer's products.[28][32]
In 2008, Pfizer announced 275 job cuts at the Kalamazoo manufacturing facility. Kalamazoo was
previously the world headquarters for the Upjohn Company.[33]
Wyeth acquisition[edit]
On January 26, 2009, after more than a year of talks between the two companies, Pfizer agreed to
buy pharmaceuticals rival Wyeth for a combined US$68 billion in cash, shares and loans,
including some US$22.5 billion lent by five major Wall Street banks. The deal cemented Pfizer's
position as the largest pharmaceutical company in the world, with the merged company
generating over US$20 billion in cash each year, and was the largest corporate merger
since AT&T and BellSouth's US$70 billion deal in March 2006.[34] The combined company was
expected to save US$4 billion annually through streamlining; however, as part of the deal, both
companies must repatriate billions of dollars in revenue from foreign sources to the United
28
States, which will result in higher tax costs. The acquisition was completed on October 15, 2009,
making Wyeth a wholly owned subsidiary of Pfizer.[10]
The merger was broadly criticized. Harvard Business School's Gary Pisano told The Wall Street
Journal, "the record of big mergers and acquisitions in Big Pharma has just not been good.
There's just been an enormous amount of shareholder wealth destroyed."[35] Analysts said at the
time, "The Warner–Lambert and Pharmacia mergers do not appear to have achieved gains for
shareholders, so it is unclear who benefits from the Wyeth–Pfizer merger to many critics."[36]
King Pharmaceuticals acquisition[edit]
In October 2010, Pfizer agreed to buy King Pharmaceuticals for $3.6 billion in cash or $14.25
per share: an approximately 40% premium over King's closing share price October 11, 2010.[37]
2011–present[edit]
In February 2011, it was announced that Pfizer was to close its UK research and development
facility (formerly also a manufacturing plant) in Sandwich, Kent, which at the time employed
2,400 people.[38] However, as of 2014, Pfizer has a reduced presence at the site;[39] it also has a
UK research unit in Cambridge.[40]
On September 4, 2012, the FDA approved a Pfizer pill for a rare type of leukemia. The medicine,
called Bosulif, treats chronic myelogenous leukemia (CML), a blood and bone marrow disease
that usually affects older adults.[41]
In July 2014, the company announced it would acquire Innopharma for $225 million, plus up to
$135 million in milestone payments, in a deal that expanded Pfizer's range of generic and
injectable drugs.[42]
On January 5, 2015, the company announced it would acquire a controlling interest
in Redvax for an undisclosed sum. This deal expanded the company's vaccine portfolio targeting
human cytomegalovirus.[43] In March 2015, the company announced it would restart its
collaboration with Eli Lilly surrounding the phase III trial of Tanezumab. Pfizer is expected to
receive an upfront sum of $200 million.[44] In June 2015, the company acquired
two meningitis drugs from GlaxoSmithKline—Nimenrix and Mencevax—for around
$130 million, expanding the company's meningococcal disease portfolio of drugs.[45]
In May 2016, the company announced it would acquire Anacor Pharmaceuticals for $5.2 billion,
expanding the companies portfolio in both inflammation and immunology drugs areas.[46] On
their final trading day, Anacor shares traded for $99.20 each, giving Anacor a market
capitalisation of $4.5 billion. In August, the company made a $40 million bid for the assets of the
now bankrupt BIND Therapeutics through the U.S. Bankruptcy Court.[47] The same month, the
company announced it would acquire Bamboo Therapeutics for $645 million, expanding the
company's gene therapy offerings.[48] Later, in August, the company announced the acquisition
of cancer drug-maker - Medivation - for $14 billion.[49][50] On Medivation's final day of trading,
its shares were valued at $81.44 each, giving an effective market capitalisation of $13.52 billion.
Two days later, Pfizer announced it would acquire AstraZenecas small-molecule antibiotics
business for $1.575 billion[51] merging it into its Essential Medicines business[52] In the same
month the company licensed the anti-CTLA4monoclonal antibody, ONC-392,
from OncoImmune.[53]
1. Corporate strategy:
29
The purpose of the action plan is to translate the corporate strategy into “action”. In order to do
this specific functional tactics and actions, the time frame for completion and the immediate
goals have to be provided (at least). The action plan in the table below shows a sample of some
of the goals and resources, as well as planned actions and a respective time schedule that will
facilitate Pfizer to achieve its strategic goals.
2. Collaborations:
30
When we think partnerships, we think diverse, bold, and inspired. It's in those
partnerships where we can find an innovative medicine that saves a life. Or the licensing
deal that broadens access to a critical drug. Or the technology collaboration that brings an
experimental medicine to clinical trials faster. Or, even a business process that improves
the way we help our customers.
Our partnerships, while individualized in scope and breadth, all offer the possibility of a healthier
world. Read about some of our partnerships
RECENT PARTNERSHIPS
March 19, BioDuro Collaboration with Pfizer Inc. Leads to Creation of a Shelf-
2018 Stable Fluorosulfation Reagent
March 2,
2018 Neofluidics Announces Collaboration with Pfizer Inc.
February 28, Inserm announces research agreement with Pfizer Inc. to study rare
2018 neuromuscular disease
31
November Ground-breaking €34 million project to develop better test for liver
21, 2017 disease
1. Profile of Competitors
headquarters located in Kenilworth, New Jersey. Merck is one of the world's largest
vaccines (BCG Vaccine, MMR II, and Rota Teq); prescription drugs (cardiovascular
uses different strategies to maintain their competitive advantages. These include mergers
Bayer AG
headquartered in Leverkusen, Germany. It is well known for its original brand of aspirin.
Science (high value seeds, crop protection solutions like fungicide, herbicide, insecticide,
polyurethanes). The 150 year old company implements strategies like corporate social
17
34
Novartis AG
Basel, Switzerland. It is Pfizer’s strongest competitor, ranking just below the number one spot. It
has several divisions that include Pharmaceutical (cardio metabolic, respiratory, neurosciences,
immunology, dermatology, oncology, and cell & gene therapy); Alcon - Eye care (surgical
products, ophthalmic pharmaceuticals, vision care); Sandoz – Generics and OTCs (cough, cold,
respiratory, pain relief, digestive health, smoking cessation, and supplements); Vaccines.
Novartis, being the second largest pharmaceutical company in the industry implements the
following strategies: product development, related diversification, and mergers & acquisitions.
Pfizer operates in a global society that gives us a license to operate. That license is rooted in the respect
and trust we earn.
They strive for society’s respect and trust in several ways. The effort begins with listening to and
learning from our customers and other stakeholders. Through what they hear and what they learn in
quantitative and qualitative research, they know that customers want access to information from that
will help them live longer, healthier and happier lives.
During the past year, the diverse talents, experiences and abilities of their colleagues allowed to navigate
multiple forces of change while keeping a focus on the commitment to create consistent and steady
growth in revenues and earnings over time.
Ongoing success in their industry requires Pfizer to be faster as they become more innovative and
entrepreneurial. It requires colleagues who understand the business, seize opportunities to make an
impact and take personal accountability for their actions and a set of behaviors that will drive value
throughout the company.
36
Talent Development
Ethics
Human Rights
As a global company, we operate in complex economic, social and political environments. These
complexities bring with them an enlarged role for us in ensuring human rights within our operations
and in working for human betterment through our increasingly broad global presence.
Thus, we account for and respect human rights in all of our business activities, wherever we operate in
the world. We fully support the principles contained in the Universal Declaration on Human Rights and
the International Labour Organization Declaration on Fundamental Principles and Rights at Work.
Pfizer is a signatory of the United Nations Global Compact and we support its Ten Principles on human
rights, labor, environment and the fight against corruption.
Diversity and inclusion are core values of Pfizer, and for good reason. The ownership culture they want
to build is rooted in inclusion, the recognition that good ideas come from all sources. The willingness to
encourage diversity of thinking sharpens both planning and performance. Consequently, we place a high
value on inclusive behaviors and respect for individuals, communities and cultures. Our commitment to
diversity and inclusion helps all our colleagues connect their special skills, knowledge and life
experiences with those of stakeholders outside our company.
Clinical trials are at the heart of biomedical progress, and we honor volunteers for clinical trials as
the unsung medical heroes of our day.
We have always been committed to the highest standards of integrity and conduct in clinical trials, and
now we are working to further improve our clinical trial infrastructure. Our goal is to make the clinical
trial process simpler and better, and to make sure that all of our trials are done to the highest standards,
fully protecting the rights and welfare of the trial participants.
39
Late in 2010, Pfizer launched the Clinical Trial Excellence Project, a top-to-bottom re-engineering of
our clinical trial process to make sure that quality procedures are built into every step of the way. The
project is achieving its milestones and is expected to complete in late 2012. When complete, it will give
us additional state-of-the-art capabilities to help ensure patient safety, data integrity and full compliance
with ethical and regulatory standards for clinical research.
To improve efficiency and accountability, we have established strategic partnerships with the
respected global firms, Icon and PAREXEL, for clinical trial implementation services. We will be
moving 200 of our existing 800 ongoing trials to Icon and PAREXEL, and all future trials will be
handled in collaboration with them.
Investments in Health
We offer a strategic, coordinated approach to improve access to medicines and health care for
underserved patients around the world. Our social investments focus on effective and sustainable health
care delivery while empowering our colleagues, strengthening our stakeholder relationships, and
ultimately having a positive impact on society and our business.
1. Business efficiency:
Interpretation:
The company has been showing stagnancy in terms of profitability in the last 5 years. The profits have
been a little volatile but overall it has been stagnant.
40
The company does not believe in debt instruments and thus have been mostly using the equity for its
functioning and investments.
The current ratio of Pfizer has been maintained strictly over the ideal ratio and the interest coverage ratio
is huge as the company hardly has to pay any interest.
Compensation to employees have remained good and the income to compensation has been steadily
maintained by the company.
2. Business effectiveness:
Interpretation:
The sales of the company has been increasing steadily and though the company has not increased the
prices and neither has it reduced the expenses but the profitability has still been maintained due to the
huge sales volume.
The return on net worth has been very consistent but it decreased in 2018 as the sales and the
profitability decreased in that year. The reduction in sales resulted in the dip in the return on total assets
as well. The company has maintained the asset turnover ratio and it shows that the assets are utilised
optimally.
3. Innovation:
Innovation
Parameter 2014 2015 2016 2017 2018
RATIO OF R&D EXP TO SALES 1.60% 1.27% 0.90% 0.97% 1.34%
INCREMENTAL OUTPUT CAPITAL RATIO - - 0.02 - -
MARKETING EXPENSES/TOTAL EXPENSES 8.90% 8.30% 7.90% 9.10% 7.80%
COMPANY SALES/INDUSTRY SALES 0.91% 0.86% 1.72%
Pfizer has always been focusing on research and development and its strong collaboration has helped in
R&D as well as the marketing innovation.
4. Sustainability:
41
Sustainability
Parameter 2013 2014 2015 2016 2017
Price/Book value 3.73 3.73 3.58 3.78 5.17
P/E ratio 17.47 112.17 28.94 43.17 31.46
Ratio of training and dev exp to sales 0.57% 0.42% 0.27% 0.17% 0.16%
Company D/E / Industry D/E 0.0024 0.0029 0.0042
Return on retained earnings -22% -11% 1% 0% -2%
CSR expense to Total expense 0.07% 0.35% 0.40%
The consistency in the price to Book value and the expenses on the training and development has shown
that the company has sustainability and is here for the long haul. Few more details about innovation and
sustainability is given below which is directly taken from their annual report:
Innovation
Greater Focus
Strategic Externalization
42
Differentiated Innovation
12 in the post-proof-of-
concept portion, to focus
more resources on promising
drug and vaccine candidates,
and found development
partners or new homes for
some of the assets in
discontinued programs.
2011 Highlights
Refreshed and strengthened
key research units—
Cardiovascular, Metabolic
Prioritized the portfolio, providing additional resources to
and Endocrine Diseases,
accelerate the most promising programs.
Inflammation
and Remodeling,
Launched a specialized research unit for pain and sensory
Immunology and
disorders, Neusentis, located in Cambridge, U.K. Autoimmunity,
Neuroscience, Oncology
and Vaccines.
Discontinued 91 programs in the pre-proof-of-concept portion of
our pipeline and
45
Horizons of Innovation
Medicine drugs.
9. E-Commerce
10. High profits, revenues and funds are available to uplift the company’s progress
Threats