Ajzen AtttheoryandA-B 1993 PDF
Ajzen AtttheoryandA-B 1993 PDF
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3.1
Introduction
Ever since the development of attitude scaling methods, much time and
ef fort have been invested in the construction of instruments designed to assess
various social attitudes. Karl Schuessler's (1982) twelve Social Life Feelings
Scales provide a nice example of a carefully constructed set of attitude scales. The
symposium on which this volume is based was convened to discuss the relevance of
measures of this kind for sociology. Apart from the intrinsic interest that responses
to attitude scales may hold, the rationale for their construction is the assumption that
attitude scores have predictive validity, that they in fact help us explain human
social behavior. The empirical relation be tween verbal attitudes and overt
behavior is thus of paramount importance. The present paper begins with a
sketch of current thinking about the attitude concept, followed by a discussion of
recent developments with respect to the attitude-behavior relation. A widely accepted
hierarchical model of attitude
is described in which attitudes are made up of
cognitive, affective, and c onative components. Further, in accordance with an
information-processing approach, attitudes are shown to develop as a
consequence of salient beliefs formed about the attitude object. Turning to the
attitude-behavior relation, the principle of compatibility is introduced. Although the
relation of atti tudes to behavior can be influenced by a variety of
moderating variables, it is shown that accurate prediction of behavior can be
attained by assessing attitudes and behavior at compatible levels of generality. Finally,
the the ory of planned behavior, which incorporates the principle of compatibility, is
described, and empirical evidence in support of the theory is presented.
3.2
A Hierarchical Model of Attitude
An attitude is an individual's disposition to react with a certain degree of
favorableness or unfavorableness to an object, behavior, person,
r event – or to any other discriminable aspect of the individual's
institution, o
world. Although formal definitions of attitude vary, most contemporary theorists
agree that the characteristic attribute of attitude is its evaluative (pro-con,
positive-negative dimension see, e.g., Bem 1970; Edwards 1957; Fishbein & Ajzen 1975;
Hill 1981; Osgood, Suci & Tannenbaum 1957; Oskamp 1977). This view is
strengthened by the fact that virtually all standard attitude scaling techniques
result in a score that locates an individual on an evaluative
42
Icek Ajzen
continuum vis-a-vis the attitude object (cf. Fishbein & Ajzen 1975; Green
1954).
It is also generally acknowledged that attitude is a hypothetical construct.
Being inaccessible to direct observation, it must be inferred from measurable
reactions to the attitude object. Beyond the requirement that these reactions
reflect favorable or unfavorable evaluations of the object, there are virtually no
limitations to the kinds of responses that can be considered. To simplify
matters it is possible to categorize attitude-relevant responses into various
subgroups. The most popular classification scheme goes back at least to Plato
and distinguishes between three categories of responses: cognition, af fect, and
conation (see Allport 1954; Hilgard 1980 and McGuire 1985 for general
discussions). Within each of these categories it is also useful to sep arate
verbal from nonverbal reactions. Based on Rosenberg & Hovland's (1960)
analysis, Table 1 shows the different types of responses from which at titudes can
thus be inferred. The cognitive category contains perceptions of, and information
about, the attitude object. Cognitive indicators of attitude thus involve verbal
expressions of beliefs or nonverbal perceptual reactions. Affective responses
include verbal expressions of feelings toward the attitude object as well as
physiological reactions, facial expressions, and other nonver bal indicators of positive
or negative feelings. Finally, responses of a conative nature are behavioral
inclinations, plans, intentions, and commitments, as well as various overt motor
acts involving the attitude object.
Nonverbal
Perceptual reactions
Physiological
reactions
Motor responses
Attitude
Cognition
Affect
Conation
Verbal Reactions
Nonverbal Verbal Reactions Reactions
Nonverbal | Verbal Nonverbal Reactions Reactions
| Reactions
3.3
Attitude Formation
ΑαΣόιε,
(1)
i=1
As can be seen, the strength of each belief (6) i s multiplied by the
sub jective evaluation (e) of the belief's attribute and the resulting products
ummed over the n salient beliefs. A person's attitude (A
are s ) is directly pro
portional (a) to this summative belief index.
3.4
Attitudes and Behavior
Fazio & Zanna 1981; Snyder 1982; Warner & DeFleur 1969). (See also Ajzen 1988
and Sherman & Fazio 1983 for discussions of the moderating variables approach.)
The factors that are said to interact with attitudes include per s onality
characteristics, such as self monitoring (e.g., Snyder & S wann 1976) and
need for cognition (Cacioppo, Petty, Kao & R odriguez 1986); secondary
characteristics of the attitude, such as its experiential base or the confidence with which
anna 1981; Sample & Warland 1973); circumstances
it is held (e.g., Fazio & Z
surrounding performance of the behavior, such as level of self awareness in the
situation (e.g., Carver 1975); and the nature of the behavior selected to represent the
underlying disposition (e.g., Fishbein & Ajzen 1974; Sjoeberg 1982).
Considerable effort has been invested in the search for moderating vari ables,
yet the results have been quite disappointing. Several interrelated problems are
responsible for the meager payoff. For one, in the absence of a theory or conceptual
framework to account for the moderating effects of dif ferent variables, the number of
identified factors has over the years grown to almost unmanageable proportions.
Second, as Cronbach (1975) warned many years ago, variables identified as
moderators of the attitude-behavior relation are found to interact with still other
variables, thus producing ever higher order interactions that are difficult to disentangle.
me subset of individuals, situations, dispositions, or actions
Finally, while identify ing so
for which p rediction of behavior from attitude is possible, discovery of a
moderating variable at the same time also identifies another subset for
which prediction is not possible (Z edeck 1971). As the number of known
moderators increases, and as these moderators are found to interact with still other
variables, the latter subset increases at the expense of the former. The moderating vari
ables approach has thus been of only limited value in terms of increasing our
understanding of the attitude-behavior relation, and, from a practical point of
view, it almost seems to preclude the possibility of using attitudes to predict social
behavior (see Ajzen 1988 for a more detailed discussion).
The principle of compatibility. Before continuing this discussion, it is important to
clarify what we mean when we examine the relation between attitude and
behavior. We saw that attitudes can express themselves, and can therefore be
inferred from, verbal as well as nonverbal responses. This point is often
misunderstood. Many investigators assume that verbal responses reflect a
person's attitude, whereas nonverbal ("overt") actions are measures of behavior.
In point of fact, however, both verbal and nonverbal responses are
observable behaviors. Neither is more or less a measure of attitude than the
other; both types of behavior can reflect the same underlying disposition
(cf. Roth & Upmeyer 1985; Upmeyer 1981). Mor eover, the validity of overt
behaviors as indicators of a latent attitude cannot be taken for granted, any more
so than can the validity of verbal responses to questionnaire items. Both types of
behavior must be submitted to standard scaling procedures, and only some
responses - verbal or nonverbal - will be found adequate for the assessment of a
ishbein 1980; Jackson & P
given attitude (cf. Ajzen & F aunonen 1985). Some time
ago, Merton (1940, p. 20) made the same point very succinctly.
ttitude-Behavior Relation
Attitude Theory/A
47
3.6
The Theory of Planned Behavior
To predict a specific nonverbal behavior, it is usually not sufficient to consider
only verbal attitudes toward the behavior, even though the two indicators
ompatible. When we aggregate different behaviors into a multiple-act index,
are c
influences other than the underlying attitude tend to cancel out, leaving a
relatively pure measure of the behavioral disposition. In contrast, a measure that
deals with only one behavior can reflect factors other than evaluation of the
behavior, such as social norms, situational demands, required skills or resources, etc.
These other factors must also be taken into consideration.
Much of my own work has been devoted to the development and appli cation of a
theoretical model, the theory of planned beh avior (TP
B), w
hich specifies a small
set of variables needed for the prediction and explanation of relatively specific
behavioral tendencies (Ajzen 1985, 1987; Ajzen & Madden 1986). This model is
ishbein 1980) theory of
an extension of Fishbein & Ajzen's (1975; Ajzen & F
reasoned action to the prediction of behaviors that may not be completely
under volitional control. As in the original model, a central factor in the TPB is the
individual's intention to perform a given behavior. Intentions are assumed to
capture the motivational factors that influence a behavior; they are indications of how
hard people are willing to try,
of how much of an effort they are planning to
exert, in order to perform the behavior.
Attitude Theory/Attitude-Behavior Relation
49
50
Icek Ajzen
& Ajzen 1985). The behaviors involved have ranged from very
simple strat egy choices in laboratory games to actions of appreciable
personal or social significance, such as having an abortion, smoking
marijuana, losing weight, and choosing among candidates in an election. It
is beyond the scope of the present paper to review this work (interested readers
are directed to Ajzen & Fishbein 1980 and Ajzen 1988). Instead, I will try to
illustrate application of the theory of planned behavior by presenting
data from a recently completed, and as yet unpublished, investigation
by Ajzen & Driver (1990).
Subjective
norm
Intention
Behavior
Perceived behavioral
control
3.7
Predicting Leisure Behavior
The study was concerned with the prediction of five leisure activities:
spend ing time at the beach, outdoor jogging or running, mountain
climbing, boat ing, and biking. Behavioral, normative, and control beliefs
with respect to each activity were elicited in a pilot study and the most
frequently men beliefs were included in the final
tioned
questionnaire. That questionnaire also contained relatively direct,
semantic-differential type measures of atti
At titude Theory/At titude-Behavior Relation
51
Jogging
untain
Mo
climbing r b R
Wi thin subjects
bR
R
r
r b Prediction of intention
(n =143)
Step 1-Intention
.73 .73**
.65 .65**
.75 .75
**
73.60**
.65 .43**
.46**
.75
Step 2-Intention
Perceived behavioral control
.64 .17
.74 .62 .32** .69 .73 .37** . 7
8
Regression techniques were used to analyze the data. Analyses were per
formed across subjects (separately for each recreational activity), and
within subjects (based on the average correlation across the five activities).
Between subjects analyses take advantage of variability across respondents in
any of the measures considered. For example, respondents differ in their attitudes
toward mountain climbing and in their intentions to climb. Between-subjects
analyses examine the covariation (correlation) of attitudes and intentions across
individuals. For any pair of variables, we obtain five correlations, one
with respect to each recreational activity. By way of contrast, within-subjects
analyses rely on variability of responses across activities. Thus, individu als
generally hold different attitudes toward different leisure activities and their
intentions to engage in them also differ from one activity to the other.
Within-subjects correlations reflect covariation, for any given respondent,
ttitudes and intentions across leisure activities. It follows that for any pair of
of a
variables we obtain as many correlations as there are respondents. Be
52
Icek Ajzen
.26
.60
Subjective
norm
Intention
Behavior
.43
--
152
-
-
1
-
-
Perceived behavioral
control
Figure 3: Theory of planned behavior: Significant path coefficients for jogging (above
arrows) and mountain climbing (below arrows)
It can be seen that the theory permitted quite accurate prediction of intentions
to engage in the different leisure activities. This emerged in the between- as well as
each case, perceived
within-subjects analyses. It is also worth noting that, in
behavioral control made a significant contribution to the prediction,
thus confirming the importance of including this variable in
ttitude-Behavior Relation
Attitude Theory/A
53
the theoretical model. The findings with respect to prediction of behavior also
supported the theory. A considerable proportion of variance in behav ior was
accounted for by the model's predictors. The influence of perceived behavioral
control revealed an interesting pattern quite consistent with expec tations. The
within-subjects analyses show that perceived behavioral control played an
important role in predicting relative preferences for the five recre ational
activities. With respect to jogging and mountain climbing, however, the results
differ in predictable ways. Clearly, mountain climbing requires skills and
resources than may not be under a person's ready control. In con trast, few
issues of control arise in the case of outdoor jogging or running. Consistent
with these considerations, perceived behavioral control had a sig nificant effect
in the prediction of mountain climbing but not in the prediction of jogging.
3.8
Conclusions
Attitude was hailed quite early as the most distinctive and indispensable
con cept in social psychology (Allport 1935), and despite some ups and downs, it
has retained this status ever since. In the course of the ups and downs we have
gained an increased understanding of the ways attitudes are formed, of the ways
they change through persuasion (cf., Petty & Cacioppo 1986), of their structure and
functions (cf., Pratkanis, Breckler & Greenwald 1989), and of their relations to
behavior. Research efforts over the past two decades have thus reconfirmed
the importance of attitude as the prime theoretical construct in social psychology
and they have verified the relevance of atti tude measurement as an indispensable
tool for our understanding of social b ehavior.
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