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    Technical Support Engineer

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    Danish khan
    Shahbaz Alam Khan is a technical support engineer with 2 years of experience. He has a BCA from Dr C.V. Raman University and his skills include Office 365, networking, Active Directory, Hyper-V, and SCCM. He has worked as a technical support engineer at NIIT Technology and Kranti Technology performing tasks such as OS installations, remote assistance, basic firewall configuration, and user profile backups and restores.

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    Technical Support Engineer

    Uploaded by

    Danish khan
    47 views2 pages
    Shahbaz Alam Khan is a technical support engineer with 2 years of experience. He has a BCA from Dr C.V. Raman University and his skills include Office 365, networking, Active Directory, Hyper-V, and SCCM. He has worked as a technical support engineer at NIIT Technology and Kranti Technology performing tasks such as OS installations, remote assistance, basic firewall configuration, and user profile backups and restores.

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    Shahbaz Alam Khan is a technical support engineer with 2 years of experience. He has a BCA from Dr C.V. Raman University and his skills include Office 365, networking, Active Directory, Hyper-V, and SCCM. He has worked as a technical support engineer at NIIT Technology and Kranti Technology performing tasks such as OS installations, remote assistance, basic firewall configuration, and user profile backups and restores.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    47 views2 pages

    Technical Support Engineer

    Uploaded by

    Danish khan
    Shahbaz Alam Khan is a technical support engineer with 2 years of experience. He has a BCA from Dr C.V. Raman University and his skills include Office 365, networking, Active Directory, Hyper-V, and SCCM. He has worked as a technical support engineer at NIIT Technology and Kranti Technology performing tasks such as OS installations, remote assistance, basic firewall configuration, and user profile backups and restores.

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    Shahbaz Alam Khan

    Technical Support Engineer

    EDUCATION:
    Shahbaz.1.kha@gmail.com
    BCA (75%)
    +91 – 9971909974, 8090957707
    Dr C.V. Raman University (2013 - 2016).
    shahbaz-khan-9331a915a

    Two Year experience in IT System Experience


    Engineer

    (1). NIIT Technology Oct 2017 to Jan 2019


    Skills:
    Technical Support Engineer
    OFFICE365 NETWORKING
    ACTIVE-DIRECTORY MS outlook configuration for new users in the
    HYPER-V SSCM organization. o Data backup & troubleshooting.
    • Integrating users with existing Active Directory.
    Permanent Address: - • Create New User ID. Granting granular access
    as per the roles & requirements.
    Shahbaz alam • Patching windows with minutely configured details
    khan  Detecting Vulnerabilities & disassociating them.
    • Troubleshooting
    Plot no# 275/116 Syied Nagar,  Fixing problems by accessing error logs.
    Near Madina, Masjid, • Antivirus update & virus protection.
    Rawatpur, Kanpur. Pin-  Detecting Malware & virus, fixing them.
    208019 • Basic Networking
     Securely sharing the Data by using encryption
    Uttar Pradesh (India)
    technique.
     IP Configuration
    Temporary Address: -
    (2). Kranti Technology Jan 2017 – Sept 2017

    F-128 Shaheen Bhag, Okhla, Technical Support Engineer


    New Delhi (208019)
    • OS installation – Windows, Linux & MAC.
    o Win 7, 8, 10 installations & win server installations.
    CAREER o MAC version installation as per User need.
    • Remote assistance.
    Highly recognized in the o Helping User to resolve the issues.
    community, I can meet the • Basic Firewall configuration.
    o The switch ports are all configured into separate
    challenges that your
    VLANs.
    company will entrust me. • User Profiles Backup and Restore.
    o As per User need upload the data on cloud.
    HOBBIES
    • Knowledge on Ubuntu.
    Travelling and Playing
    o Configure the Ubuntu as per User need.
    Games.
    Passport Details: -

    Passport Number M8648072


    Date of Issue 15/04/2015
    Data of Expiry 14/04/2025
    Please of Issue Kanpur
    Date of Birth 19-Sep-96
    Citizenship India
    Marital Status Single
    Father Name Imran alam khan

    DETAILED OF TASKS ASSIGNED:


     To Inspect & selection of aggregate Quarry.

     To prepare program & Watch day-to-day Progress.

     To prepare weekly & monthly progress reports for onwards submission to the Clients.

    CALIBRATION:

    Sound Knowledge of calibration for Front-End & Backend also control all the above task as per
    production required.
    In the view of the above, I request you to be kind enough to give me an opportunity to serve your
    esteemed organization. I assure you that I will prove myself the best in performing the duties entrusted to
    me and bring credit to myself as well as my employer.

    Declaration:

    I declare that the aforesaid details i.e. qualification and experience etc. are true and correctly
    described to the best of my personal knowledge and belief.

    (Shahbaz Alam Khan)

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