This document outlines the core behavioral competencies for a public official or employee. It lists competencies in several areas including self-management, teamwork, professionalism and ethics, results focus, service orientation, and innovation. For each competency, it provides brief descriptions of the behaviors and attitudes expected of individuals who demonstrate strengths in that area. The overall purpose is to define the competencies that are important for effective performance in public service roles.
This document outlines the core behavioral competencies for a public official or employee. It lists competencies in several areas including self-management, teamwork, professionalism and ethics, results focus, service orientation, and innovation. For each competency, it provides brief descriptions of the behaviors and attitudes expected of individuals who demonstrate strengths in that area. The overall purpose is to define the competencies that are important for effective performance in public service roles.
This document outlines the core behavioral competencies for a public official or employee. It lists competencies in several areas including self-management, teamwork, professionalism and ethics, results focus, service orientation, and innovation. For each competency, it provides brief descriptions of the behaviors and attitudes expected of individuals who demonstrate strengths in that area. The overall purpose is to define the competencies that are important for effective performance in public service roles.
This document outlines the core behavioral competencies for a public official or employee. It lists competencies in several areas including self-management, teamwork, professionalism and ethics, results focus, service orientation, and innovation. For each competency, it provides brief descriptions of the behaviors and attitudes expected of individuals who demonstrate strengths in that area. The overall purpose is to define the competencies that are important for effective performance in public service roles.
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PART II: COMPETENCIES
CORE BEHAVIORAL COMPETENCIES
Self-Management Teamwork • Sets personal goals and directions, needs and development. • Willingly does his/her share of responsibility. • Understands personal actions and behavior that are clear and purposive and takes • Promotes collaboration and removes barrier to teamwork and goal into account personal goals and values congruent to that of the organization. accomplishment across the organization. • Displays emotional maturity and enthusiasm for and is challenged by higher goals. • Applies negotiation principles in arriving at win-win agreements. • Prioritize work tasks and schedules (through Gantt chants, checklists, etc.) to achieve • Drives consensus and team ownership of decisions. goals. • Works constructively and collaboratively with others and across • Sets high quality, challenging, realistic goals for self and others. organizations to accomplish organization goals and objectives. Professionalism and Ethics Service Orientation • Demonstrate the values and behavior enshrined in the Norms and Conduct and • Can explain and articulate organizational directions, issues and Ethical Standards for Public Officials and Employees (RA 6713). problems. • Practice ethical and professional behavior and conduct taking into account the impact • Takes personal responsibility for dealing with and/or correcting of his/her actions and decisions. customer service issues and concerns. • Maintains a professional image: being trustworthy, regularity of attendance and • Initiates activities that promote advocacy for men and women punctuality, good grooming and communication. empowerment. • Makes personal sacrifices to meet the organization’s needs. • Participates in updating office vision, mission, mandates and • Act with a sense of urgency and responsibility to meet the organization’s needs, strategies based on DepEd strategies and directions. improve system and help others improve their effectiveness. • Develops and adopts service improvement program through simplified procedures that will further enhance service delivery. Results Focus Innovation • Achieves results with optimal use of time and resources most of the time. • Examines the root cause of problems and suggests effective solutions. • Avoids rework, mistakes and wastage through effective work methods by placing • Foster new ideas, processes and suggests better ways to do things organizational needs before personal needs. (cost and/or operational efficiency). • Delivers error-free outputs most of the time by conforming to standard operating • Demonstrates an ability to think “beyond the box”. Continuously procedures correctly and consistently. Able to produce very satisfactory quality work focuses on improving personal productivity to create higher value and in terms of usefulness/acceptability and results. completeness with no supervision required. • Promotes a creative climate and inspires co-workers to develop • Expresses a desire to do better and may express frustration at waste or inefficiency. original ideas or solutions. May focus on new or more precise ways of meeting goals set. • Translates creative thinking into tangible changes and solutions that • Makes specific changes in thwe system or in own work methods to improve improve the work unit and organization. performance. Examples may include doing something better, faster, at a lower cost, • Uses ingenious methods to accomplish responsibilities. Demonstrates more efficiently, or improving quality, customer satisfaction, morale, without setting resourcefulness and the ability to succeed with minimal resources. any specific goal. OVERALL COMPETENCY RATING