Call-Forward B2bua
Call-Forward B2bua
Call-Forward B2bua
To enable call forwarding for a Session Initiation Protocol (SIP) back-to-back user agent (B2BUA) so that
incoming calls to an extension that does not answer after a configured amount of time are forwarded to
another extension, use the call forward b2bua noan command in voice register dn or voice register pool
configuration mode. To disable call forwarding, use the no form of this command.
Syntax Description
directory number Telephone number to which calls are forwarded. Represents a fully qualified E.164
number. Maximum length of the telephone number is 32.
timeout seconds Number of seconds that a call can ring with no answer before the call is forwarded
to another extension. Range is 3 to 60000. Default is 20.
Command Modes
Usage Guidelines
This command in voice register dn configuration mode applies the call forward mechanism to a
individual SIP extension in Cisco Unified CME or Cisco Unified SIP SRST that remains unanswered after a
specified length of time. This command in voice register pool configuration mode is for Cisco Unified SIP
SRST only and applies to SIP IP phones on which the extension appears.
If this command is configured in both the voice register dn and voice register pool configuration modes,
the configuration under voice register dn takes precedence.
We recommend that you do not use this command to configure a SIP extension or SIP IP phone that is a
member of a hunt group. If this command is configured for a member of a hunt group, remove the
phone from any hunt group to which it is assigned to avoid forwarding calls to all phones in the hunt
group.
The call-forward b2bua all command takes precedence over the call-forward b2bua busy and call-
forward b2bua noan commands.
Note This command in voice register dn configuration mode is not commonly used for Cisco Unified
SIP SRST.
Examples
The following example shows how to forward calls to extension 5005 when extension 5001 is
unanswered. The timeout before the call is forwarded to extension 5005 is 10 seconds.
Examples
The following example shows how to forward calls to extension 5005 when extension 5001 on pool
number 4 is unanswered. The timeout before the call is forwarded to extension 5005 is 10 seconds.
Related Commands
Command Description
call-forward b2bua all Enables call forwarding for a SIP B2BUA so that all incoming calls
are forwarded to another extension.
call-forward b2bua busy Enables call forwarding for a SIP B2BUA so that incoming calls to a
busy extension are forwarded to another extension.
call-forward b2bua mailbox Controls the specific voice-mail box selected in a voice-mail system
at the end of a call forwarding exchange.
Note Effective with Cisco IOS Release 12.4(11)XJ, the call forward b2bua unreachable command is
not available in Cisco IOS software.
To forward calls to a phone that is not registered to Cisco Unified CME, use
the call forward b2bua unreachable command in voice register dn or voice register pool configuration
mode. To disable call forwarding, use the no form of this command.
Syntax Description
directory number Telephone number to which calls are forwarded. Represents a fully qualified E.164
number.
Command Modes
Usage Guidelines
Call forward unreachable is triggered when a call arrives for a destination that is configured but
unregistered with Cisco CME. A destination is considered to be configured if its number is listed under
the voice register pool or voice register dn configurations.
If call forward unreachable is not configured for a pool or directory number (DN) register, any calls that
match the numbers in that pool or DN register will use call forward busy instead.
We recommend that you do not use this command with hunt groups. If the command is used, consider
removing the phone from any assigned hunt groups, unless you want to forward calls to all phones in
the hunt group.
Examples
The following example shows how to forward calls to extension 5005 when extension 5001 on directory
number 4 is unreachable, either because it is unplugged or the network between the Cisco router and
the extension is nonfunctional. The timeout before the call is forwarded to extension 5005 is 10
seconds.
Related Commands
Command Description
call-forward b2bua all (voice register dn and voice register pool) Enables call forwarding for a SIP
B2BUA so that all incoming calls
are forwarded to another
extension.