HDbridge 2312

CON FIG U RATI ON G U I D E

SERIES

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I N S T R U C T I O N S P E R TA I N I N G T O A R I S K O F F I R E , E L E C T R I C S H O C K , O R I N J U R Y T O P E R S O N S

Important Safety Instructions. Save These Instructions.

WARNING: When using electronic products, basic precautions should always be followed, including:
1. Keep these instructions. 9. Power cord must be accessible to allow for the removal of power
from the unit.
2. Heed all warnings.
10. Protect the power cord from being walked on or pinched, particularly
3. Follow all instructions.
at plugs, convenience receptacles, and the point where they exit from
4. Do not use this apparatus near water. the apparatus.
5. Clean only with dry cloth. 11. Unplug the apparatus during lightning storms or when unused for
long periods of time.
6. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. 12. Only use attachments/accessories specified by the manufacturer.
7. Do not install near any heat sources such as radiators, heat registers, 13. Refer all servicing to qualified service personnel. Servicing is required
stoves, or other apparatus (including when the apparatus has been damaged in any way, such as power-
amplifiers) that produce heat. supply cord or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been exposed to
8. Do not defeat the safety purpose of the polarized or grounding-type
rain or moisture, does not operate normally, or has been dropped.
plug. A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong. 14. WARNING: To reduce the risk of fire or electric shock do not
The wide blade or the third prong is provided for your safety. If the place this apparatus in a position where it is exposed to dripping
provided plug does not fit into your outlet, consult an electrician for or splashing liquids, rain, moisture, or excessively high humidity.
replacement of the obsolete outlet. Objects containing liquid shall not be placed in proximity to the unit
such that they present a risk of spillage onto the apparatus.

FCC Statement
FCC Compliance and Advisory Statement: This hardware device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions: 1) this device may not cause harmful interfer-
ence, and 2) this device must accept any interference received including interference that may cause
undesired operation. This equipment has been tested and found to comply with the limits for a Class
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
DO NOT REMOVE THE COVER (OR BACK).
NO USER SERVICABLE PARTS INSIDE. protection against harmful interference in a commercial installation. This equipment generates, uses,
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. and can radiate radio frequency energy and, if not installed or used in accordance with the instructions,
may cause harmful interference to radio communications. However there is no guarantee that inter-
ference will not occur in a particular installation. If this equipment does cause harmful interference to
The lightning flash with arrowhead symbol, within an radio or television reception, which can be determined by turning the equipment off and on, the user is
equilateral triangle, is intended to alert the user to the encouraged to try to correct the interference by one or more of the following measures: 1) reorient or
presence of uninsulated “dangerous voltage” with- relocate the receiving antenna; 2) increase the separation between the equipment and the receiver; 3)
in the product’s enclosure that may be of sufficient connect the equipment to an outlet on a circuit different from that to which the receiver is connected;
magnitude to constitute a risk to persons.
4) consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not
The exclamation point within an equilateral triangle is expressly approved by the party responsible for compliance could void the user’s authority to operate
intended to alert the user to the presence of important the equipment. Where shielded interface cables have been provided with the product or specified ad-
operating and maintenance (servicing) instructions in ditional components or accessories elsewhere defined to be used with the installation of the product,
the literature accompanying the product. they must be used in order to ensure compliance with FCC regulations.

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Welcome to ZeeVee. Table of Contents

Front and Back Panels . . . . . . . . . . . 4

ZeeVee products convert your video and audio source to a
Basic Installation. . . . . . . . . . . . . . . . 5
digital cable channel and broadcast it over coax to all your
Beginning setup. . . . . . . . . . . . . . . 5
HDTVs. This guide walks you through basic and more Tuning your channel at
the HDTV (Auto Scan). . . . . . . . . . . 5
enhanced setup for ZeeVee’s HDbridge 2312 modulator.
Front Panel Configuration . . . . . . 6-7
If you run into problems during setup, feel free to contact Setting the RF broadcast
channels or power . . . . . . . . . . . . . 6
Technical Support at +1(877) 4-ZEEVEE (1.877.493.3833).
Cable TV Channels vs RF
Frequency (MHz) Map . . . . . . . . . . 7

Maestro Configuration. . . . . . . . . 8-9

Connecting with Maestro. . . . . . . . 8

What’s in the Box Configuring RF numbers
Here’s what you can expect to find when you open the package: and virtual channels . . . . . . . . . . . . 8

Labeling channels with channel

and content information. . . . . . . . . 8

Using other Maestro tabs. . . . . . . . 9

ZeeVee Modulator Troubleshooting . . . . . . . . . . . . . . 10

Warranty. . . . . . . . . . . . . . . . . . . . . 11

Contact ZeeVee. . . . . . . . . . . . . . . 12
AC Power Cord

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 Front and Back Panels
  

    

 HDb2312 Name and description of unit

 Color Display Configuration and system status

 5-Way Control Navigate options on front panel display

 Coax Output Up to 2 paired, frequency-agile QAM RF CATV output channels for up to

12 video sources. Output power can be set between +45 to +25 dBmV
using the Maestro web interface or the front panel.

 Audio/Video Inputs Video: Composite

Audio: Analog 3.5mm

 Event Detection This function not implemented yet

 10/100 LAN Port Two symmetrical Ethernet ports for configuration and remote management

 Delay Matched Audio Output For matching audio to external audio system (first port only)

 AC Power Input 100-240VAC / 50-60Hz

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Basic Installation

Analog Composite Composite

Audio Video Video Source

Video Source
RF Output
+45 dBmV

Back of HDb2312 Modulator

Coax cable connects

Ethernet to network or
to coax network Optional Delay Matched
directly to computer
Analog Audio Out to
WARNING: +45 dBmV audio system
Do not connect directly to HDTV

DEFAULT CHANNEL LINEUP

Factory default settings allow HDb2312 Tuning your channel at the HDTV (Auto Scan) (HDb2312)
series modulators to broadcast up to 12SD 1. Connect the Coaxial Output of the AV Input RF HDTV
sources on RF channels 2, 3, 5, and 6 for HDb2312 to your RF network. If the RF # Channel
reception at connected HDTVs. power for your network is too high, you will AV Input 1 2 2.1
We recommend using the most updated observe video breakup. AV Input 2 2 2.2
version of firmware. You can find the latest AV Input 3 2 2.3
2. Specify Cable (not Air or Antenna) setting in
version on the Support section of our your TV menu. AV Input 4 3 3.1
website. AV Input 5 3 3.2
3. Enter the RF number to tune directly to
AV Input 6 3 3.3
Beginning setup the channel. For default channel lineup
information, refer to the Default Channel AV Input 7 5 5.1
1. Apply power. Lineup table. If you cannot tune directly to AV Input 8 5 5.2
2. Connect a Composite Video source to any the channel at this point, it is because most AV Input 9 5 5.3
Composite Video Input of the HDb2312. TVs will require you to run a full Auto Scan. AV Input 10 6 6.1

4. Run the Auto Scan through the menu AV Input 11 6 6.2

3. Connect the Analog Audio.
system of your HDTV to find the channels. AV Input 12 6 6.3

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Front Panel Configuration
Shows audio/video being
encoded
Green — Both audio and
video are detected
Yellow — Video, but no
audio detected
Red — No video detected

You can set the RF broadcast channels using the

front panel controls. In many cases, your ZeeVee
modulator will require only these configurations.
To update firmware:
Setting the RF broadcast channels or power
• If unit is connected to the
1. Unlock the panel by pressing/holding together internet and can communicate
the left and right arrow buttons ( ) until with our servers, select Update
“Setup” lights up. SETUP SCREEN
Firmware from the Setup screen
2. Press “OK” to enter the Configuration screen. and press “OK”.
3. Use the arrow buttons ( ) to go to To reset IP address:
each item you want to configure (such as RF • When using DCHP, select Reset
Number or RF Power), then press “OK” to edit IP Address to force a release/
the highlighted field. Use the up and down renew of your IP address, and
() arrow buttons to scroll through the press “OK”.
options for that field.
To restore factory defaults or
4. Once you’ve made changes, press “OK” to revert firmware:
CONFIGURATION SCREEN
accept. You can then select the next item for
configuration. 1. Power down the unit.
2. Hold the left and right arrows
5. When finished making changes, use the down and reapply power. You
arrow buttons to scroll down and select will be prompted to a screen:
“Apply,” then click “OK” to save your changes. • Press up arrow to reset to
Note: The front panel locks automatically after defaults;
a few seconds. To make more changes, press/ • Press down arrow to revert
hold the left and right arrow buttons again to firmware.
re-enter the setup screen.
ACTIVE CONFIGURATION SCREEN

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 Cable TV Channels vs RF Frequency (MHz) Map
Map for configuring RF
numbers and virtual channels RF Ch. Band (MHz) RF Ch. Band (MHz) RF Ch. Band (MHz) RF Ch. Band (MHz) RF Ch. Band (MHz)

The Cable TV Channels vs RF 2 54-60 27 240-246 57 420-426 87 600-606 122 780-786

Frequency (MHz) Map shows how 3 60-66 28 246-252 58 426-432 88 606-612 123 786-792
the RF channels are paired and 4 66-72 29 252-258 59 432-438 89 612-618 124 792-798
matched with RF frequency.
5 76-82 30 258-264 60 438-444 90 618-624 125 798-804
You will need to refer to this map
when configuring RF numbers and 6 82-88 31 264-270 61 444-450 91 624-630 126 804-810
virtual channels. 95 90-96 32 270-276 62 450-456 92 630-636 127 810-816
96 96-102 33 276-282 63 456-462 93 636-642 128 816-822
IMPORTANT NOTES 97 102-108 34 282-288 64 462-468 94 642-648 129 822-828
• RF numbers are applied in 98 108-114 35 288-294 65 468-474 100 648-654 130 828-834
pairs based on the frequency 99 114-120 36 294-300 66 474-480 101 654-660 131 834-840
map. For instance, if you
14 120-126 37 300-306 67 480-486 102 660-666 132 840-846
enter RF # “2,” then RF #“3”
automatically populates. 15 126-132 38 306-312 68 486-492 103 666-672 133 846-852
16 132-138 39 312-318 69 492-498 104 672-678 134 852-858
• RF numbers “4” and “5” cannot
be paired together because of 17 138-144 40 318-324 70 498-504 105 678-684 135 858-864
a gap in the frequencies (MHz). 18 144-150 41 324-330 71 504-510 106 684-690

• The RF numbers are not always 19 150-156 42 330-336 72 510-516 107 690-696 HRC Frequencies =
paired in numerical sequence 20 156-162 43 336-342 73 516-522 108 696-702 Standard
(as with RF # 6, which pairs Frequencies
21 162-168 44 342-348 74 522-528 109 702-708
with 95, and RF # 99 which minus 1.25 MHz
22 168-174 45 348-354 75 528-534 110 708-714
pairs with 14 and so on). Except for:
7 174-180 46 354-360 76 534-540 111 714-720 Channel 5,
• ZV channels can be set directly Video = 78.0 MHz
8 180-186 47 360-366 77 540-546 112 720-726
adjacent to any other well-
Channel 6,
formed channel and will not 9 186-192 48 366-372 78 546-552 113 726-732 Video = 84.0 MHz
cause interference. No channel 10 192-198 49 372-378 79 552-558 114 732-738
spacing is required. 11 198-204 50 378-384 80 558-564 115 738-744
IRC Frequencies =
Same as Standard
12 204-210 51 384-390 81 564-570 116 744-750 Frequencies
13 210-216 52 390-396 82 570-576 117 750-756 Except for:
23 216-222 53 396-402 83 576-582 118 756-762 Channel 5, Video =
79.25 MHz
24 222-228 54 402-408 84 582-588 119 762-768
Channel 6, Video =
25 228-234 55 408-414 85 588-594 120 768-774 85.25 MHz
26 234-240 56 414-420 86 594-600 121 774-780

The highlighted areas in the frequency map show the RF numbers that can be paired together but are not numerically sequential.

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Maestro Configuration
Maestro is a configuration tool that you use optionally to Configuring RF numbers and virtual channels
customize your system beyond what is allowed in the front 1. Click on the Channel Plan tab.
panel. For example, using Maestro you can assign a channel
number (virtual channel) independent of the RF number and
label the channels.

Connecting with Maestro

1. Connect your computer directly to the ZeeVee modulator
using a standard Ethernet cable (not a cross-over cable) or
connect the unit and your computer to any LAN that has a
DHCP server. IP address
2. After a few moments, 2. Click in the RF # field and enter the RF number as you
an IP address will choose from the RF Frequency Map (on page 7). Make sure
appear at the top of you’ve reviewed the RF Frequency Map Important Notes
the front panel display. before completing this task.
3. Using any web browser 3. Click in the Channel # field and enter a channel number
(Chrome or Firefox (virtual channel). The channel number is what the TV
preferred), enter the IP address to launch Maestro. displays. You can configure a channel number two ways:
• As a dotted number — Enter the number with a “.”
4. You will be directed to a login page. following it, for example, “5.1”. This is the default display.
Your user name is always “admin.” • As a dotless number — Enter the number with a “#”
The default password is “admin” preceding it, for example, “#5”.
but you can change the password. Note that you can choose a channel number that is different
Login is case-sensitive. from the RF#. For instance, if your RF# is 3, you can choose a
5. After you log in, the Maestro Status tab appears. Here you channel number of 10.1 or #10.
can see the general information status. 4. Click Apply to save changes. Your unit stores configurations
so they are not lost on power-down.
5. Run Auto Scan at TV (see Tuning your channel at the HDTV,
page 5) when you have saved configuration changes.

Labeling channels with channel and content information

1. In the Channel Plan tab, click in the Name field and enter
the channel short name (up to 7 characters).
2. Click in the Long Name field and enter the long or more
descriptive channel name (up to 63 characters). The TV
displays these names and descriptions when the channel is
changed or info guide information is requested.
3. Click Apply to save changes.

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Using the Maestro tabs Delayed Audio Out found on
the Channel Plan tab allows
Click on the Maestro tabs to configure your unit as for matching audio to external
needed. We provide brief information here. Please audio system (first port only).
click on the Help button on each tab or refer to the
Support section of our website for further detail on
configuration options.

THE RF TAB
Allows you to change the RF
power output.

Manage All allows you to view and configure all

units on your network.

Group Action bar allows you to set configuration for

all selected units actively managed on your network.

THE DEVICE TAB

Allows you to change the
device password and update
firmware as well as configure
Emergency Alerts System
(EAS). You can find detailed
information on EAS in the
Support section of the website.

THE NETWORK TAB

Allows you to assign a static
IP address.

THE SUPPORT TAB

Provides technical support
contact information and
allows you to send logs for
troubleshooting.

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Troubleshooting
Unable to If unable to connect, try one of the following:
Connect  If you are getting a page not found error when directly connected to a PC, try disabling WIFI. If that does not
to Maestro correct it, make sure your PC is not using a static IP address. The PC and the HDbridge2000 unit must be on the same
IP subnet for them to communicate. For details on how to check for a static IP address, please see the FAQ section of
our website.
 If the page loads, but all you see is a purple background and the ZeeVee logo (and are not prompted to log in)
please try a different web browser.  We have found some older versions of Internet Explorer are not compatible with
the Maestro tool.  Updating IE or using Firefox or Chrome should correct the issue.
No picture or Verify the HDTV has a QAM (digital cable) tuner. Verify that you have performed a full channel scan on the HDTV with
channel found “cable mode” selected. Lower the power on the unit, then verify that the modulator is not conflicting with any other
at TV channel by connecting the unit directly to the HDTV.
Idle Screen One reason this may happen is when the unit does not detect video input. Verify the source is on and producing
(bouncing logo) a video signal, then verify the source is outputting a supported resolution. If the Video Source (Channel Plan tab in
Maestro) is set to Auto, change it to the specific video type being used (Component or VGA).
Image Breakup Image or video break up is often caused by an issue in the RF/coax network. You may have chosen a channel number
that is not completely vacant.
If you are combining with other modulators, be sure the RF# selected on the unit does not conflict with any other
channels, keep in mind that some analog modulators may spill over to adjacent channels and cause unexpected
interference.
If you are combining with a cable service, keep in mind that they sometimes have extra signals that a TV will not
display and can cause interference.
There may also be an RF power balance issue. Verify that the RF power of the unit is balanced with signals from other
modulators and from the cable company. As a test, try removing all other signals (cable, other modulators, etc) and
see if you still see similar issues.
Some TVs will also show video issues if the signal strength is too high. Try lowering the RF power on the unit to
ensure you are not overdriving the HDTV tuner.
Audio and If both the audio and video are being sent through the unit to the TV, be sure your firmware is fully updated, later
video are not versions of firmware may have lip sync corrections.
synchronized If you are feeding the audio directly from the source into a distributed (whole house) audio system and not through the
ZeeVee unit, it will arrive to the speakers before the video arrives to the HDTV. This happens because the video is being
encoded into a digital signal, modulated by the unit and then demodulated at the HDTV. Each of these steps adds
latency that will not be reflected in the audio because it is traveling a shorter path.
To work around the issue, you can try one of the following:
 Use an audio delay device that allows you to add a delay to the audio stream before it reaches the sound system.
 Feed the audio to the ZeeVee unit and send it to the HDTV with the video. Then take the audio out from an HDTV or
external QAM tuner (such as the ZvSync) and connect it to your audio system. The audio should have a similar amount
of delay since it has gone through the encoding and decoding process just as the video did.

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WARRANTY purchaser purchased the ZeeVee Equipment.
• All ZeeVee Equipment, including replacement
• Any ZeeVee Equipment that has altered or missing
serial numbers.
HDbridge 2000 Series products, are covered only for the original • Any ZeeVee Equipment that has been opened or
and ZvPro Product Lines warranty period. When the warranty on the original otherwise tampered with.
ZeeVee, Inc. January 1, 2014 product expires, the warranty on the replacement • Problems that are directly caused as a result
LIMITED FIVE YEAR WARRANTY product also expires. of using any third party accessories, parts or
ZeeVee warrants your ZeeVee Equipment (defined • If we determine that the problem is not covered components.
to include only HDbridge Series and ZvPro Series under the limited warranty, we will notify you and
inform you of service or replacement alternatives MATERIALS REQUIRED FOR WARRANTY
of equipment) against defects in materials and Please keep your sales receipt and any other
workmanship for a period of five years from the date that are available to you on a fee basis.
• In the case of a paid repair: at the option of documentation showing proof of purchase. Also,
of purchase. ZeeVee’s limited warranty extends only keep the original box and packaging material in case
to the original end user purchaser or any person ZeeVee, the ZeeVee Equipment will be repaired
or replaced with a new, repaired, refurbished, or you need to return your ZeeVee Equipment.
receiving the ZeeVee Equipment as a gift from the
original end user purchaser and to no other purchaser comparable product (whichever ZeeVee deems as TO GET WARRANTY SERVICE
or transferee. All warranties implied by law, including necessary). Warranty service will be provided by ZeeVee. If
any implied warranties of merchantability and fitness • ZeeVee Equipment must be purchased through an you believe you need service for your ZeeVee
for a particular purpose, are expressly limited to authorized ZeeVee distribution partner and dealer/ Equipment, please contact ZeeVee by calling our
the duration of this express limited warranty. Some reseller. Check zeevee.com for a list of authorized customer care center at (877)-4ZeeVee; (877)-493-
countries or states of the U.S. do not allow limitations distributors and a list of any expressly excluded 3833. If it is determined that the product needs to
on how long an implied warranty lasts, so the above dealer/resellers. ZeeVee does not warrant be returned for service or exchange, you will receive
limitation may not apply to you. equipment purchased through grey market a Return Material Authorization (RMA) number. Our
resellers or certain internet resellers. agents will help you through the process through
EXCLUSIVE REMEDY FOR ZEEVEE EQUIPMENT which you can return the product. ZeeVee is not
At the option of ZeeVee, the ZeeVee Equipment WHAT THESE WARRANTIES EXCLUDE
Your warranties do NOT cover: responsible for customer products received without
will be repaired or replaced with a new, repaired or an RMA number and may reject such products.
refurbished product (whichever ZeeVee deems as • Labor charges for installation or set-up of the
necessary) if it becomes defective or inoperative. ZeeVee Equipment. TO GET OUT-OF-WARRANTY SERVICE
If ZeeVee cannot reasonably repair or replace the • Repairs or replacement due to misuse, accident, To obtain out-of-warranty service for your ZeeVee
ZeeVee Equipment then ZeeVee may, at its sole lightning damage, unauthorized repair, power Equipment, please contact ZeeVee by calling our
discretion, refund the original purchase price or surges, or other causes not within the control of customer care center at (877)-4ZeeVee; (877)-493-
the current retail price of the ZeeVee Equipment. ZeeVee. 3833 for information on the possibility of and any
If ZeeVee chooses to repair or replace the ZeeVee • Any modifications or other changes to the ZeeVee costs for repair or replacement of out-of-warranty
Equipment, or to refund the purchase price, this will Equipment, including but not limited to software products. No agent, company, dealer, distributor, or
be the exclusive remedy. With the exception of any or hardware modification in any way other than person is authorized to change, modify, or extend
warranties implied by the law of any country or state as expressly authorized by ZeeVee, will void these the terms of these warranties in any manner.
of the U.S., this express limited warranty is exclusive limited warranties. Except in the case of hardware
and in lieu of all other warranties, guarantees, or software provided by ZeeVee, installing LIMITATION OF LIABILITY
agreements and similar obligations of ZeeVee. modifications, “hacks,” or utilizing service access In no event will ZeeVee be liable for any amount
or “back doors” will void these limited warranties. greater than the retail price of the ZeeVee
THE ABOVE WARRANTIES ARE SUBJECT TO THE • Reception or transmission problems caused by Equipment. ZeeVee shall not be liable for any
FOLLOWING CONDITIONS signal conditions, Internet connection problems, incidental or consequential damages (including
• You must have proof of purchase from an or any other communication systems outside the lost profits) for breach of any express or implied
authorized ZeeVee dealer to receive warranty unit. warranty on the ZeeVee Equipment. Some countries
service. A sales receipt or other document • Expendable accessories included in ZeeVee and states of the U.S. do not allow the exclusion or
showing that you purchased the ZeeVee Equipment such as batteries. limitation of incidental or consequential damages,
Equipment is considered proof of purchase. • Any ZeeVee Equipment that has been modified so the above limitation or exclusion may not apply
• Warranty coverage begins the day the original end or adapted to enable it to operate in any country to you. This warranty gives you specific legal rights
user purchaser or any person receiving the ZeeVee other than the country for which it was designed, and you may also have other rights, which vary from
Equipment as a gift from the original end user manufactured, approved, and/or authorized. country to country and state to state.

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 Contact ZeeVee
Support

Contact us for installation and technical support, repairs, and warranty service:

+1 (877) 4-ZEEVEE (1.877.493.3833)

support@zeevee.com

Representatives are available from 9:00 AM to 6:00 PM, Monday through Friday (Eastern Time).

Sales

North America:

+1 (347) 851-7364 Phone

sales@zeevee.com

EMEA:

+44 1494 956677 Phone

EMEAsales@zeevee.com

2015-03
70-00039-00 Rev. C
NA Proudly designed and built in the USA