Macro-Tech Series

Operation Manual MA-5002VZ

Obtaining Other Language Versions: To obtain information in another language about the use of this product, please contact your
local Crown Distributor. If you need assistance locating your local distributor, please contact Crown at 574-294-8000.
This manual does not include all of the details of design, production, or variations of the equipment. Nor does it cover every possible
situation which may arise during installation, operation or maintenance.
Note: The information provided in this manual was deemed accurate as of the publication date. However, updates to this information
may have occurred. To obtain the latest version of this manual, please visit the Crown website at www.crownaudio.com.
Trademark Notice: Grounded Bridge, PIP and PIP2 are trademarks, and Amcron, Crown, Crown Audio, IOC, VZ, and ODEP are regis-
tered trademarks of Crown International. Other trademarks are the property of their respective owners.

Some models may be exported under the name Amcron.®

©2004 by Crown Audio®, Inc. P.O. Box 1000, Elkhart, Indiana 46515-1000 U.S.A. Telephone: 574-294-8000 128313-5
4/04
 MA-5002VZ Power Amplifier

Important Safety Instructions

1) Read these instructions. TO PREVENT ELECTRIC SHOCK DO NOT REMOVE
2) Keep these instructions. TOP OR BOTTOM COVERS. NO USER SERVICE-
3) Heed all warnings. ABLE PARTS INSIDE. REFER SERVICING TO
4) Follow all instructions. QUALIFIED SERVICE PERSONNEL.
5) Do not use this apparatus near water. Do not
À PRÉVENIR LE CHOC ÉLECTRIQUE N’ENLEVEZ
expose to dripping or splashing. Do not place PAS LES COUVERCLES. IL N’Y A PAS DES PAR-
objects filled with liquid on unit. TIES SERVICEABLE À L’INTÉRIEUR. TOUS REPA-
6) Clean only with a dry cloth. RATIONS DOIT ETRE FAIRE PAR PERSONNEL
7) Do not block any ventilation openings. Install QUALIFIÉ SEULMENT.
in accordance with the manufacturer’s instruc-
tions.
8) Do not install near any heat sources such as IMPORTANT
radiators, heat registers, stoves, or other
apparatus that produce heat. MA Series amplifiers require Class 1 output
9) Do not defeat the safety purpose of the polar- wiring.
ized or grounding-type plug. A polarized plug
has two blades with one wider than the other.
A grounding-type plug has two blades and a MAGNETIC FIELD
third grounding prong. The wide blade or the
third prong is provided for your safety. If the CAUTION! Do not locate sensitive high-gain equip-
provided plug does not fit into your outlet, ment such as preamplifiers or tape decks directly
consult an electrician for replacement of the above or below the unit. Because this amplifier has
obsolete outlet. a high power density, it has a strong magnetic field FCC COMPLIANCE NOTICE
10) Protect the power cord from being walked on which can induce hum into unshielded devices that
are located nearby. The field is strongest just above This device complies with part 15 of the FCC rules. Operation is subject to the following
or pinched, particularly at plugs, convenience two conditions: (1) This device may not cause harmful interference, and (2) this device
receptacles, and the point where they exit from and below the unit. must accept any interference received, including interference that may cause undesired
the apparatus. If an equipment rack is used, we recommend locat- operation.
11) Only use attachments/accessories specified ing the amplifier(s) in the bottom of the rack and the CAUTION: Changes or modifications not expressly approved by the party responsible for
by the manufacturer. preamplifier or other sensitive equipment at the top. complicance could void the user’s authority to operate the euqipment.
12) Use only with a cart, stand, bracket, or table
specified by the manufacturer, or sold with the NOTE: This equipment has been tested and found to comply with the limits for a Class B
apparatus. When a cart is used, use caution WATCH FOR THESE SYMBOLS: digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
when moving the cart/apparatus combination equipment generates, uses, and can radiate radio frequency energy and, if not installed
to avoid injury from tip-over. The lightning bolt triangle is used to alert the user and used in accordance with the instruction manual, may cause harmful interference to
13) Unplug this apparatus during lightning storms to the risk of electric shock. radio communications. However, there is no guarantee that interference will not occur in a
or when unused for long periods of time. particular installation. If this equipment does cause harmful interference to radio or televi-
sion reception, which can be determined by turning the equipment off and on, the user is
14) Refer all servicing to qualified service person- encouraged to try to correct the interference by one or more of the following measures:
nel. Servicing is required when the apparatus The exclamation point triangle is used to alert the
has been damaged in any way, such as power- user to important operating or maintenance instruc- • Reorient or relocate the receiving antenna.
supply cord or plug is damaged, liquid has tions. • Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
been spilled or objects have fallen into the These operating instructions are available in other receiver is connected.
apparatus, the apparatus has been exposed to languages. Please contact your authorized distribu- • Consult the dealer or an experienced radio/TV technician for help.
rain or moisture, does not operate normally, tor to obtain them.
or has been dropped.
15) To reduce the risk of fire or electric shock, do
not expose this apparatus to rain or moisture.

page 2 Operation Manual

MA-5002VZ Power Amplifier

Crown International, Inc. DECLARATION of CONFORMITY TCF Technical Certificate No: C1017CRI.ABS

Technical Construction File Route

Issued By: Crown International, Inc. Sue Whitfield

1718 W. Mishawaka Road 574-294-8289
Elkhart, Indiana 46517 U.S.A. swhitfield@crownintl.com

Competent Body’s Name and Address: European Representative's Name and Address:
Technology International (Europe) Limited Nick Owen
41-42 Shrivenham Hundred Business Park, 19 Clos Nant Coslech
Shrivenham, Swindon, Wilts, SN6 8TZ Pontprennau
Cardiff
Equipment Type: Commercial Audio Power Amplifiers CF23 8ND United Kingdom
Family Name: MACRO-TECH 5002VZ
Model Names: MA5002VZE10CE MA5002VZE17CE MA5002VZE14CE

EMC Standards:
EN 55103-1:1995 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions
EN 55103-1:1995 Magnetic Field Emissions-Annex A @ 10 cm and 1 M
EN 61000-3-2:1995+A14:2000 Limits for Harmonic Current Emissions (equipment input current ≤16A per phase)
EN 61000-3-3:1995 Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems Rated Current ≤16A
EN 55022:1992 + A1: 1995 & A2:1997 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE: Radiated, Class B Limits; Conducted, Class B
EN 55103-2:1996 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity
EN 61000-4-2:1995 Electrostatic Discharge Immunity (Environment E2-Criteria B, 4k V Contact, 8k V Air Discharge)
EN 61000-4-3:1996 Radiated, Radio-Frequency, Electromagnetic Immunity (Environment E2, criteria A)
EN 61000-4-4:1995 Electrical Fast Transient/Burst Immunity (Criteria B)
EN 61000-4-5:1995 Surge Immunity (Criteria B)
EN 61000-4-6:1996 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (Criteria A)
EN 61000-4-11:1994 Voltage Dips, Short Interruptions and Voltage Variation
Safety Standard:
EN 60065: 1998 Safety Requirements - Audio Video and Similar Electronic Apparatus
I certify that the product identified above conforms to the requirements of the EMC Council Directive 89/336/EEC as amended by 92/31/EEC, and the Low Voltage Directive 73/23/EES as amended by 93/68/EEC.

Signed

Larry Coburn
Title: Senior Vice President of Manufacturing Date of Issue: March 28, 2000

Operation Manual Due to line current harmonics, we recommend that you contact your supply authority before connection. page 3
 MA-5002VZ Power Amplifier

Table of Contents

Important Safety Instructions ................................................................... 2 5 Advanced Features and Options .............................15

Declaration of Conformity....................................................................... 3 5.1 Protection Systems ...............................................................15
1 Welcome .............................................................5 5.1.2 Output Device Emulation Protection (ODEP) ...............15
1.1 Features....................................................................................... 5 5.1.3 IOC (Input Output Comparator)....................................15
2 How to Use This Manual ..........................................5 5.2 Circuit Designs ....................................................................15
3 Setup..................................................................6 5.2.1 Grounded Bridge .........................................................15
3.1 Unpack Your Amplifier................................................................. 6 5.2.2 Variable Impedance (VZ) .............................................15
3.2 Install Your Amplifier .................................................................. 6 5.2.3 ILoad/ILimit ................................................................16
3.3 Ensure Proper Cooling ............................................................... 6 5.2.4 Loudspeaker Offset Integration ....................................16
3.4 Choose Input Wire and Connectors ............................................ 7 5.3 Options ................................................................................16
3.5 Choose Output Wire and Connectors .......................................... 8 5.3.1 PIP Modules ...............................................................16
3.6 Wire Your System ....................................................................... 9 6 Troubleshooting ................................................17
3.6.1 Stereo Mode ...................................................................... 9 7 Specifications...................................................18
3.6.2 Bridge-Mono Mode ........................................................... 9 8 Service...........................................................22
3.6.3 Parallel-Mono Mode .......................................................... 10 8.1 Worldwide Service ...............................................................22
3.7 Connect to AC Mains .................................................................. 11 8.2 US and Canada Service ........................................................22
3.8 Startup Procedure ....................................................................... 11 8.2.1 Service at a US or Canada Service Center ...................22
4 Operation ............................................................11 8.2.2 Factory Service ...........................................................22
4.1 Precautions ................................................................................. 11 8.2.3 Factory Service Shipping Instructions..........................22
4.2 Front Panel Controls and Indicators .......................................... 12 9 Warranty ........................................................23
4.3 Back Panel Controls and Connectors .......................................... 13 Factory Service Information Form .....................................................25

page 4 Operation Manual

MA-5002VZ Power Amplifier

1.1 Features
*1 kHz **20 Hz–20 kHz
1 Welcome • Grounded Bridge™ design delivers large
2 How to Use This
MA-5002VZ Power Power
voltage swings without stressing output- Manual
2 ohm Dual (per ch.) 2,500W
The Crown® Macro-Tech ® 5002VZ is the
2,155W transistors, resulting in lower distortion
most advanced amplifier to offer Crown’s pat-
4 ohm Dual (per ch.) 2,000W 1,775W ented Variable Impedance (VZ®) power supply and superior reliability. This manual provides you with the necessary
8 ohm Dual (per ch.) 1,300W 1,090W technology. New semiconductor technology is information to safely and correctly setup and
• Patented ODEP (Output Device Emulation
combined with superior VZ power supplies to operate your amplifier. It does not cover every
4 ohm Bridge-Mono 5,000W Protection) circuitry compensates for
enable the Macro-Tech 5002VZ to pack unprec- aspect of installation, setup or operation that
8 ohm Bridge-Mono 4,000W 3,670W overheating and overload to keep the
edented power levels into 5¼ inches (13.3 cm) might occur under every condition. For addi-
amplifier working when others would fail.
*1 kHz Power: refers to maximum average power in watts of vertical rack space. The Macro-Tech 5002VZ tional information, please consult Crown’s
at 1 kHz with 0.1% THD.
also features enhanced PIP2™ compatibility for • IOC® (Input/Output Comparator) circuitry Amplifier Application Guide (available online at
**20 Hz–20 kHz Power: refers to maximum average power
in watts from 20 Hz to 20 kHz with 0.1% THD. access to custom input modules, and because immediately alerts of any distortion www.crownaudio.com), Crown Technical Sup-
it’s a Macro-Tech, you have the added benefit of exceeding 0.05%, providing dynamic port, your system installer or retailer.
ODEP® protection to keep the show going long proof of distortion-free performance.
We strongly recommend you read all instruc-
after other amplifiers would fail. • Articulated VZ power supplies for each tions, warnings and cautions contained in this
Modern power amplifiers are sophisticated channel provide excellent crosstalk char- manual. Also, for your protection, please send
pieces of engineering capable of producing acteristics and the best power matching to in your warranty registration card today. And
extremely high power levels. They must be your load. save your bill of sale—it’s your official proof of
treated with respect and correctly installed if purchase.
they are to provide the many years of reliable
service for which they were designed.
In addition, the MA-5002VZ amplifier includes
a number of features which require some expla-
nation before they can be used to their maxi-
mum advantage.
Please take the time to study this manual so
that you can obtain the best possible service
from your amplifier.

Operation Manual page 5

 MA-5002VZ Power Amplifier

3 Setup

3.1 Unpack Your Amplifier 3.2 Install Your Amplifier 3.3 Ensure Proper Cooling
Please unpack and inspect your amplifier for CAUTION: Before you begin, make sure When using an equipment rack, mount units
any damage that may have occurred during your amplifier is disconnected from the directly on top of each other. Close any open
transit. If damage is found, notify the transpor- power source, with power switch in the spaces in rack with blank panels. DO NOT
tation company immediately. Only you can ini- “off” position and all level controls block front or rear air vents. The side walls of
tiate a claim for shipping damage. Crown will turned completely down (counterclock- the rack should be a minimum of two inches
be happy to help as needed. Save the shipping wise). (5.1 cm) away from the amplifier sides, and the
carton as evidence of damage for the shipper’s back of the rack should be a minimum of four
Use a standard 19-inch (48.3 cm) equipment
inspection. inches (10.2 cm) from the amplifier back panel.
rack. See Figure 3.1 for amplifier dimensions.
We also recommend that you save all packing Figure 3.2 illustrates standard amplifier airflow.
You may also stack amps without using a cabi-
materials so you will have them if you ever
net.
need to transport the unit. Never ship the
unit without the factory pack. NOTE: When transporting, amplifiers
should be supported at both front and
YOU WILL NEED (not supplied):
back.
• Input wiring cables
• Output wiring cables
Rack for mounting amplifier (or a stable surface
for stacking)
WARNING: Before you start to set up
your amplifier, make sure you read and
observe the Important Safety Instruc-
tions found at the beginning of this
manual.

Figure 3.2 Airflow

Figure 3.1
Dimensions
page 6 Operation Manual
MA-5002VZ Power Amplifier

3 Setup

3.4 Choose Input Wire Balanced Line Unbalanced Line

and Connectors
Refer to Figure 3.3 for correct connector pin
assignments for balanced wiring, and Figure 3.4
for correct connector pin assignments for unbal-
anced wiring.
NOTE: Custom wiring should only be
performed by qualified personnel.

Figure 3.3 Balanced Input Figure 3.4 Unbalanced Input

Connector Wiring Connector Wiring

Operation Manual page 7

 MA-5002VZ Power Amplifier

3 Setup

3.5 Choose Output Wire and Con-

nectors
Crown recommends using pre-built or profes-
sionally wired, high-quality, two-conductor,
heavy gauge speaker wire and connectors. You
may use banana connectors, terminal forks or
bare wire for your output connectors (see Figure
3.5). To prevent the possibility of short-circuits,
wrap or otherwise insulate exposed loudspeaker
cable connectors.
Using the guidelines below, select the appropri-
ate size of wire based on the distance from
amplifier to speaker.
Distance Wire Size
up to 40 ft. 14 gauge Figure 3.5 Output Connector Wiring
41-60 ft. 12 gauge
61-100 ft. 10 gauge
101-150 ft. 8 gauge
151-250 ft. 6 gauge

CAUTION: Never use shielded cable for

output wiring.

page 8 Operation Manual

MA-5002VZ Power Amplifier

3 Setup

3.6 Wire Your System

3.6.1 Stereo Mode

Typical input and output wiring is shown in
Figure 3.6.
INPUTS: Connect input wiring for each channel.
Refer to Section 3.4 for input connector pin
assignments.
OUTPUTS: Maintain proper polarity (+/-) on
output connectors.
Connect positive (+) speaker lead to Channel 1
positive output of amp; connect negative (-).
speaker lead to Channel 1 negative output of
amp. Repeat for Channel 2. Refer to Section 3.5
for output connector pin assignments. Make
sure the Mode switch is set to the “Stereo” posi-
tion when operating in Stereo mode.
Figure 3.6 System Wiring, Stereo Mode
3.6.2 Bridge-Mono Mode
Typical input and output wiring is shown in
Figure 3.7.
INPUTS: Connect input wiring to Channel 1.
Refer to Section 3.4 for input connector pin
assignments.
OUTPUTS: Connect positive (+) speaker lead to
Channel 1 positive output of amp; connect nega-
tive (-) speaker lead to Channel 2 positive output
of amp. Do not use the negative outputs when
operating in Bridge-Mono mode. Refer to
Section 3.5 for output connector pin assign-
ments. Make sure the Mode switch is set to the
“Bridge” position when operating in Bridge-
Mono mode.
NOTE: Turn down (full CCW) the Channel
2 level control when operating in Bridge-
Mono mode, as the lower-numbered
level control works both channels.

Figure 3.7 System Wiring, Bridge-Mono Mode

Operation Manual page 9

 MA-5002VZ Power Amplifier

3 Setup

3.6.3 Parallel-Mono Mode

Typical input and output wiring is shown in
Figure 3.8.
INPUTS: Connect input wiring to Channel 1.
Refer to Figure 3.4 for input connector pin
assignments.
OUTPUTS: Install a jumper wire between the
positive outputs of both Channel 1 and Channel
2 that is at least 14 gauge in size; Connect posi-
tive (+) speaker lead to Channel 1 positive
output of amp; connect negative (-) speaker lead
to Channel 2 negative output of amp. Refer to
Section 3.5 for output connector pin assign-
ments. Make sure the Mode switch is set to the
“Parallel” position when operating in Parallel-
Mono mode.
NOTE: Turn down (full CCW) the Channel
2 level control when operating in
Parallel-Mono mode, as the lower-
numbered level control works both
channels.
NOTE: Remove the jumper wire before
changing to any mode except Parallel-
Mono.
NOTE: Crown provides a reference of wiring pin
assignments for commonly used connector
types in the Crown Amplifier Application Guide
available at www.crownaudio.com.

Figure 3.8 System Wiring, Parallel-Mono Mode

page 10 Operation Manual

MA-5002VZ Power Amplifier

3 Setup 4 Operation

3.7 Connect to AC Mains 3.8 Startup Procedure 4.1 Precautions

Connect the AC power cordset of your amplifier Use the following procedure when first turning on your Your Macro-Tech Series amplifier is protected
to the AC mains power source (power outlet). amplifier: from internal and external faults, but you should
NOTE: The plug supplied with 120V versions of still take the following precautions for optimum
1. Turn down the level of your audio source.
the MA5000VZ is a 120V, 30-ampere plug performance and safety:
(Figure 3.9). 2. Turn down the level controls of the amplifier.
1. Before use, your amplifier first must be con-
3. Turn on the “Enable” switch. The Enable indicator figured for proper operation, including input
should glow. and output wiring hookup. Improper wiring
can result in serious operating difficulties.
4. Turn up the level of your audio source to an opti-
For information on wiring and configura-
mum level.
tion, please consult the Setup section of this
5. Turn up the Level controls on the amplifier until manual or, for advanced setup techniques,
the desired loudness or power level is achieved. consult Crown’s Amplifier Application
Guide available online at www.crownau-
6. Turn down the level of your audio source to its
dio.com.
normal range.
2. Use care when making connections, select-
If you ever need to make any wiring or instal-
ing signal sources and controlling the out-
lation changes, don’t forget to turn off the
put level. The load you save may be your
amplifier and disconnect the power cord.
Figure 3.9 120V, 30A Power Plug own!
Supplied with 120V Versions of the For help with determining your system’s opti-
3. Do not short the ground lead of an output
MA5002VZ mum gain structure (signal levels) please
cable to the input signal ground. This may
refer to the Crown Amplifier Application
form a ground loop and cause oscillations.
Guide, available online at
www.crownaudio.com. 4. Never connect the output to a power
NOTE: The third prong of this connector supply, battery or power main. Elec-
(ground) is an important safety feature. trical shock may result.
Do not attempt to disable this ground
connection by using an adapter or other 5. Tampering with the circuitry, or making
methods. unauthorized circuit changes, may be haz-
ardous and invalidates all agency listings.
Amplifiers don’t create energy. The AC mains
voltage and current must be sufficient to deliver 6. Do not operate the amplifier with the Signal/
the power you expect. You must operate your IOC LEDs constantly flashing.
amplifier from an AC mains power source with 7. Do not overdrive the mixer, which will cause
not more than 10% variation above or below the a clipped signal to be sent to the amplifier.
amplifier’s specified line voltage and within the Such signals will be reproduced with
specfied frequency requirements (indicated on extreme accuracy, and loudspeaker damage
the amplifier’s back panel label). If you are may result.
unsure of the output voltage of your AC mains,
please consult your electrician. 8. Never operate the amplifier with less than
the rated load impedance. Due to the ampli-
fier’s output protection, such a configuration
may result in premature clipping and
speaker damage.
Remember: Crown is not liable for damage that
results from overdriving other system compo-
nents

Operation Manual page 11

 MA-5002VZ Power Amplifier

4 Operation

4.2 Front Panel Controls current is flowing; and illuminates red if energy reserves decrease. In the event that
and Indicators the amplifier has reached its maximum energy reserves are depleted, the indica-
output current capacity. See Section 5.2.3 tors turn off and ODEP limiting occurs.
A. Dust Filter for more about ILoad/ILimit. See Section 5.1.1 for more about ODEP.
Removes large particles from the air at the
air intake. The filter elements can be easily D. Signal/IOC Indicator F. Enable Indicator
removed for cleaning by gently pulling Green LED, one per channel. Dual-pur- Green LED indicates amplifier has been
them away from the front panel. Filters can pose indicator illuminates to indicate the turned on and AC power is available.
be cleaned by soaking in a mild detergent presence of input signals; flashes brightly
and water. with a 0.1-second hold delay to indicate a G. Enable Switch
difference (distortion) between the input Amplifier is on when the switch is in the IN
B. Level Control and output signal of 0.05% or greater; and position.
Rotary detented level control, one per flashes brightly with a 0.5-second hold
channel. delay to indicate input clipping distortion. H. VZ Mode Switch
See Section 5.1.2 for more about IOC. Four-position switch, one Per Channel.
C. ILoad/ILimit Indicator Allows selection of “VZ-ODEP,” “Lock
Dual-color LED, one per channel. Indicator E. ODEP Indicator Low,” and “VZ” power supply modes, from
is off when there is no significant load cur- Amber LED, one per channel, illuminates left to right (right-most two positions both
rent (extremely low or no input signal, or brightly to indicate presence of thermody- select VZ mode). See Section 5.2.2 for
no load connected to the channel's out- namic energy. They dim proportionally as more about VZ and the VZ Mode Switch.
put); illuminates green to indicate that load

Figure 4.1 Front Panel

Controls and Indicators
(shown with top filter grille
removed for clarity)

page 12 Operation Manual

MA-5002VZ Power Amplifier

4 Operation

4.3 Back Panel Controls K. Loudspeaker Offset Integration protects against accidental short circuits
and Connectors Switch and dangerous electrical shock.
Allows the Loudspeaker Offset Integration DANGER: The outputs can produce
I. Stereo/Mono Switch
(LOI) circuit to be enabled or disabled. See lethal energy levels! Do not change
Allows selection of Stereo, Bridge-Mono, Section 5.2.4 for more info about LOI. the output wiring unless the ampli-
or Parallel-Mono operation.
fier has been off for at least 10 sec-
L. Sensitivity Switch
J. Compressor Switch onds.
Three-position switch. Allows the selec-
Controls the channel's error-driven com- tion of 26 dB; 1.4V; or 0.775V input Note: Some international models include
pressor. Selections include Off; Fast (4- sensitivity. high-current binding posts rather than the
millisecond attack, 300-millisecond output block. Figure 4.4 shows the inter-
release); and Slow (12-millisecond attack, M. Power Cord national binding posts.
600-millisecond release).
N. Output Connectors
High-current output block accepts banana
plugs, spade lugs or bare wire. A detatch-
able output cover, shown in Figure 4.3,

Figure 4.2 Back Panel

Controls and Connectors

Operation Manual page 13

 MA-5002VZ Power Amplifier

4 Operation

O. PIP2 Module Q. XLR Inputs (Standard PIP2

Standard module (PIP2-FXQ) provides a Module
3-pin female XLR connector and a female One per channel, female XLR input con-
TRS jack for signal input to each channel. nectors are provided.

P. TRS Input Jack (Standard PIP2 R. Ground Lift Switch (Standard PIP2
Module Module)
One per channel; female TRS input jacks Isolates the input signal grounds from the
are provided. AC (chassis) ground to help prevent
ground loops.

Figure 4.3 Output Cover Figure 4.4 International Output Binding Posts

page 14 Operation Manual

MA-5002VZ Power Amplifier

5 Advanced Features
and Options
NOTE: For detailed information about these 5.1.2 IOC (Input Output Comparator) 5.2.2 Variable Impedance (VZ)
Crown amplifier features, please consult the The IOC circuit compares the output signal of the amplifier VZ is the name of Crown's patented articulated power
Crown Amplifier Application Guide, available on with the input signal. If there is any difference other than supply technology. This innovative technology permits us
the Crown website at www.crownaudio.com gain, then it is considered distortion and the indicator to pack large amounts of power into a compact package
comes on. The LED indicator will come on whenever there while achieving ultra-low distortion and without generat-
5.1 Protection Systems
is distortion of 0.05% or more. An IOC condition may also ing excessive heat.
Your Crown amplifier provides extensive protection and be sensed by an IQ PIP module installed in PIP-compati-
diagnostic capabilities, including ODEP and IOC. An amplifier power supply must be large enough to handle
ble amplifiers.
both the maximum voltage and maximum current necesary
5.1.1 Output Device Emulation Protection IOC is designed to report any form of distortion. IOC not for the amplifier to drive its rated power into a specified
(ODEP) only checks the waveform for distortion, but also reports load. In order to meet this requirement, most conventional
Crown invented ODEP to solve two long standing prob- input overload and even a protective action that mutes or supplies are heavy, large, and produce lots of heat. In
lems in amplifier design: To prevent amplifier shutdown shuts down an amplifier. With all of these features, IOC contrast, the VZ supply gets more current AND voltage out
during demanding operation and to increase the efficiency monitors the entire amplifier. When the IOC indicator is off of a smaller, lighter, and more efficient package by dynam-
of output circuitry. the amplifier is definitely operational and undistorted. IOC ically adapting to both signal and load requirements in
provides an on-line proof of performance. real-time. This provides the best power match to the
To do this, Crown established a rigorous program to widest range of loads.
measure the safe operating area (SOA) of each output tran- 5.2 Circuit Designs
sistor before installing it in an amplifier. Crown also The VZ supply is divided into two segments. When the
designed intelligent circuitry to simulate the instantaneous 5.2.1 Grounded Bridge output stage requires high-voltage, the segments are
operating conditions of those output transistors. Its name Grounded Bridge is the name of Crown's unique four- arranged in series to deliver twice the voltage of a single
describes what it does: Output Device Emulation Protec- quadrant amplifier topology. The Grounded Bridge topol- segment. When the output stage requires high-current, the
tion or ODEP. It not only simulates the operation of the ogy takes full advantage of the power supplies delivering segments are arranged in parallel to deliver twice the
output transistors but it also compares their operation to peak-to-peak voltages to the load that are twice the voltage current of a single segment. Sensing circuitry "watches"
their known SOA. If ODEP sees that more power is about to seen by the output devices and twice the voltage generated the voltage of the signal to determine when to switch VZ
be asked of the output devices than they are capable of by the power supplies. modes. The switching circuitry is designed to prevent
delivering under the present conditions, ODEP immedi- audible switching distortion to yield the highest possible
ately limits the drive level until it falls within the SOA. The power supply bridge rectifier is not ground referenced, dynamic transfer function—you hear only the music and
Limiting is proportional and kept to an absolute mini- and the transformer secondary is not center-tapped. This not the amplifier.
mum—only what is required to prevent the possibility of allows the power supply to deliver +VCC and -VCC from
the same bridge rectifier and filter as a total difference in With VZ, you get not only maximum power and safety, but
output transistor damage. you also get the best power matching to your load.
potential regardless of their voltages with respect to
This level of protection enables Crown to increase output ground. The VZ (Variable Impedance) mode causes the power
transistor utilization while greatly increasing amplifier reli- supplies to automatically shift between high-current and
ability. Composite output devices are arranged to function as
gigantic NPN and PNP devices. Each output stage has two low-current modes of operation as operating conditions
Finally, this onboard intelligence is monitored in two ways. composite NPN and two composite PNP devices. The change. Normally, the power supplies operate in the high-
First, the front panel ODEP indicators show whether the devices connected to the load are referred to as “high-side current (low-impedance) mode for maximum thermal effi-
amplifier is functioning correctly or if ODEP is limiting the NPN and PNP” and the devices connected to ground are ciency. When voltage demand reaches highs levels, the
drive level. Second, ODEP data is fed to the PIP connector referred to as “low-side NPN and PNP.” Positive current is supplies quickly shift into high-voltage (high-impedance)
at the back of the amplifier so advanced PIP modules like delivered to the load by increasing conductance simulta- mode. Because voltage and current requirements vary with
the IQ-PIP-USP2 can use it to make decisions and control neously in the high-side NPN and low-side PNP stage, the output level and frequency content of the source
the amplifier. while decreasing conductance of the high-side PNP and signals, the power supplies are designed to be able to
low-side NPN in synchrony. continually switch between the two modes as needed with
With ODEP you get the maximum power with the maxi- no degradation to the audio signal.
mum protection—the show goes on! Crown's Grounded Bridge design delivers large voltage
swings without stressing output transistors. The results
are higher efficiency, lower distortion and superior reliab-
lility.

Operation Manual page 15

 MA-5002VZ Power Amplifier

5 Advanced Features
and Options
The VZ Mode switches allow you to control the opera- Note: When ODEP limiting begins, the IOC circuitry will 5.2.4 Loudspeaker Offset Integration
tion of the VZ power supply for each channel. see that the input waveform does not match the output Loudspeaker Offset Integration (LOI) circuits use double
waveform, and an error signal is generated. If the integrating filters in the amplifier’s feedback circuitry to
The VZ mode switches are located inside the amplifier
compressors are on, they will see the error signal and protect loudspeakers in several different ways. First, they
behind the top dust filter on the front panel. To access
compress the input signal to correct the problem. When center asymmetrical audio waveforms that cause off-center
these switches, remove the top filter element. Always
this happens, there is no audible signal degradation. woofer cone movement. Off-center cone movement
turn the power off before changing one of these
Compression is subtle, and not noticeable unless the increases loudspeaker heating and distortion while reduc-
switches. Each switch has four settings (from left to
system is driven to extremely high levels. ing the loudspeaker’s power handling ability. Second, LOI
right): VZ-ODEP, Lock Low, VZ and VZ. Note: The third
and fourth positions are identical. The amplifier is shipped The Lock Low mode locks the power supplies into the filters unwanted DC and subsonic frequencies using a
from the factory with the switches set to "VZ-ODEP”. high-current mode for low-impedance loads. This may be third-order Butterworth filter with a 35 Hz corner
desirable when driving high-frequency transducers that frequency. Third, LOI filters unwanted ultrasonic frequen-
The VZ (Variable Impedance) mode causes the power cies (RF) that can cause tweeter burnout using a second-
must be protected from too much voltage, or when driving
supplies to automatically shift between high-current and order Bessel filter with a 50 kHz corner frequency.
loads with very low impedances.
low-current modes of operation as operating conditions
change. Normally, the power supplies operate in the high- IMPORTANT: The Loudspeaker Offset Integration
5.2.3 ILoad/ILimit circuitry does NOT protect loudspeakers from
current (low-impedance) mode for maximum thermal effi-
The ILoad/ILimit feature is designed to help you get the large transient voltages or excessive power
ciency. When voltage demand reaches highs levels, the
maximum power out of your amplifier. In the real world, levels for prolonged periods of time. Crown is not
supplies quickly shift into high-voltage (high-impedance)
loudspeaker impedance varies with frequency, and loud- liable for damage or personal injury that results from over-
mode. Because voltage and current requirements vary with
speaker impedance ratings are only approximations. With- driving loudspeakers or other system components. For
the output level and frequency content of the source
out ILoad/ILimit, you have to do some lengthy calculations information on techniques to protect loudspeakers, refer to
signals, the power supplies are designed to be able to
to approximate the maximum number of loudspeakers you the Crown Amplifier Application Guide, available online at
continually switch between the two modes as needed with
can drive with the amplifier—and this does not allow for a www.crownaudio.com.
no degradation to the audio signal.
4 ohm loudspeaker whose impedance drops below 2 ohms
The VZ-ODEP mode is very similar to VZ mode. The at 80 Hz. 5.3 Options
only difference is that the power supplies are forced into
This is why your amplifier has ILoad/ILimit. The ILoad 5.3.1 PIP™ Modules
high-current mode when ODEP is close to activating its
function turns a channel’s ILoad/ILimit indicator green
limiting circuitry. This reduces excessive stress on the Versatile PIP (Programmable Input Processor) modules
when it senses current is flowing to the load. The ILimit
output transistors, and effectively increases the thermal provide flexible expansion features that can be added to
function turns the indicator red when it reaches maximum
performance of the amplifier. customize the amplifier. PIP modules plug into the
current output. This makes it possible to connect real
connector inside the back panel of the amplifier. PIP
loudspeakers and conduct realistic tests to find the maxi-
modules are available with features ranging from error-
mum number of loudspeakers that should be connected.
driven compressor/limiters to IQ control. Your amplifier is
To do a test like this, you can operate under worst-case
a PIP2 amplifier, which means it can take advantage of the
conditions and continue to connect additional loudspeak-
many advanced features found in PIP2 modules, as well as
ers in parallel with each output until the ILoad/ILimit indi-
all standard PIP modules. Visit the Crown website at
cator turns red. The optimum load is achieved before the
www.crownaudio.com, or contact Crown Customer
ILoad/ILimit indicator turns red, so disconnecting the last
Service, for descriptions of available PIP and PIP2
added loudspeaker gives you an optimized load.
modules.

Figure 5.1 Channel 1 VZ Mode Switch (Behind Filter)

page 16 Operation Manual

MA-5002VZ Power Amplifier

6 Troubleshooting

CONDITION: Normal operation. CONDITION: No power to the amplifier.

POSSIBLE REASON: POSSIBLE REASON:

• This is normal operation for your amp. • The amplifier's Power switch is off.
• The amplifier is not plugged into the power
receptacle.
• The amplifier's low-voltage power supply fuse
has blown. Return amp to Crown or an
authorized Crown Service Center for
• The amp is set for Parallel Mono mode.
servicing.

CONDITION: No sound.
POSSIBLE REASON:
CONDITION: Distorted sound.
POSSIBLE REASON:
• The amplifier has just been turned on and is
still in the 4-second turn-on delay.
• Input signal level is too high. Turn down • The amplifier is being held in Standby Mode
your amplifier level controls. NOTE: Your by an installed IQ PIP module.
amplifier should never be operated at a
level which causes the Signal/IOC LEDs • The amplifier is in drive protection mode.
to constantly indicate an IOC condition. This can occur with improper source sig-
nals like infrasonic square waves or input
overloads that excessively clip the input
• ODEP limiting has been activated. Take signal.
appropriate measures to keep the ampifier
out of ODEP limiting (see Section 5.1.1 for
more information about ODEP). • No input signal
• Input signal level is very low.
• Output current is being limited because the • Level controls are turned down.
load impedance of the channel is too low,
or the output is shorted.

Key

Operation Manual page 17

 MA-5002VZ Power Amplifier

7 Specifications

Minimum Guaranteed Power (see page 20 for complete power specifications)

120 VAC, 60 Hz Units, Stereo mode, per channel, both channels driven

1 kHz with 0.1% THD

Stereo, 2 ohms per ch 2,500
Stereo, 4 ohms per ch. 2,000
Stereo, 8 ohms per ch. 1,300

120 VAC, 60 Hz Units, Bridge Mono mode

1 kHz with 0.1% THD

4 ohms 5,000
8 ohms 4,000
16 ohms 2,600

120 VAC, 60 Hz Units, Parallel Mono mode

1 kHz with 0.1% THD

1 ohm 5,000
2 ohms 3,700
4 ohms 2,600

Performance

Frequency Response
(at 1 watt, 20Hz - 20 kHz) see Figure 7.3 ± 0.1 dB

Phase Response
(at 1 watt, 10Hz - 20 kHz) see Figure 7.6 ±10°

Signal to Noise Ratio below full bandwidth power

20 Hz to 20 kHz > 100 dB
A-weighted > 105 dB

Total Harmonic Distortion (THD)

at rated power, true THD < 0.05%

Intermodulation Distortion (IMD)

60 Hz and 7 kHz at 4:1,from rated power to 35 dB below rated power at 8 ohms < 0.05%

Damping Factor
10 Hz to 400 Hz See Figure 7.4 > 1000

Controlled Slew Rate > 30 volts/µs

Crosstalk See Figure 7.7

Input Impedance nominally balanced, nominally unbalanced 20 k ohms, 10 k ohms

page 18 Operation Manual

MA-5002VZ Power Amplifier

7 Specifications

Performance (continued)

Output Impedance See Figure 7.5

Load Impedance (Note: Safe with all types of loads)

Stereo 2-8 ohms
Bridge Mono 4-16 ohms
Parallel Mono 1-4 ohms

Voltage Gain (8-ohm load, rated output at 1 kHz, maximum level setting)
0.775V sensitivity 132:1 ±6% or 42 dB ±0.5 dB
1.4V sensitivity 71:1 ±6% or 37 dB ±0.5 dB
26 dB sensitivity 20:1 ±6% or 26 dB ±0.5 dB

Required AC Mains 50 or 60 Hz; 100-, 120-, 208-, 230-, 240-VAC (±10%).

Power Draw at Idle 90 watts or less

Construction

Cooling Internal heat sinks with on-demand, proportional forced-air

cooling controlled by ODEP. Includes custom heat diffusers
and patented circuitry to promote uniform dissipation.

Dimensions
Width EIA Standard 19-inch rack mount (EIA RS-310-B)
Height 5.25 inch (13.3 cm)
Depth (behind mounting surface) 15.875 inch (40.3 cm)

Weight
Center of gravity is 6 inches (15.2 cm) behind the front mounting surface.
77 pounds, 9 ounces (35.2 kg)
Net
88 pounds, 10 ounces (40.2 kg)
Shipping

Operation Manual page 19

 MA-5002VZ Power Amplifier

7 Specifications

Macro-Tech 5002VZ – Minimum Guaranteed Power (Watts) Macro-Tech 5002VZ – Maximum Power (Watts)
Single Cycle Tone Burst 40 Millisecond Tone Burst

Load (Ohms)
Maximum Average FTC Continuous Average

Load (Ohms)

AC Mains
AC Mains

Stereo-Mono At 0.1% THD At 0.1% THD At 0.05% THD At 0.1% THD Stereo-Mono At less than 0.05% THD At 0.05% THD
(See note 1) (See note 2) (See note 3) (See note 4) Mode (See note 1) (See note 2)
Mode
1 kHz 20Hz-20kHz 1 kHz 1 kHz 20Hz-20kHz 20 Hz 50 Hz 1 kHz 7 kHz 50 Hz 1 kHz 7 kHz

2 2500 2155 2325 2 2285 3070 3195 2460 2825 2505 2440
Stereo Stereo
(both channels 4 2000 1775 1995 1865 (both channels 4 1820 2310 3220 1530 2100 1940 1510
driven) driven)
8 1300 1090 1295 1295 1030 8 1305 1440 1760 1330 1270 870

120 VAC, 60 Hz
120 VAC, 60 Hz

4 5000 4875 4 4905 6400 6605 4815 5750 5320 4815

Bridge-Mono Bridge-Mono
8 4000 3670 3970 3790 8 4280 5035 6780 3135 4455 4070 3100
(balanced output) (balanced output)
16 2600 1875 2550 2570 2035 16 2770 3000 3695 2770 2670 1815
1 5000 4945 1 4910 6765 6925 4550 5925 5285 4505
Parallel-Mono 2 3700 3700 3790 Parallel-Mono 2 3885 5005 6740 2975 4425 4045 2975
4 2600 2570 2580 4 2720 3025 3660 2770 2670 1795
2 2375 2340 2 2305 3040 3085 2060 2870 2415 2040
Stereo Stereo
(both channels 4 1865 1740 1835 1770 (both channels 4 1835 2380 3305 1280 2080 1895 1280
driven) driven)
8 1250 1065 1235 1230 1015 8 1245 1470 1800 1340 1265 740

100 VAC, 50 Hz
100 VAC, 50 Hz

4 4725 4670 4 4635 6030 6125 3985 5935 4845 3945

Bridge-Mono 8 3700 3355 3650 3635
Bridge-Mono 8 3685 4820 6670 2540 4255 3805 2540
(balanced output) (balanced output)
16 2490 2120 2425 2455 2015 16 2495 2940 3620 2740 2545 1485
1 4695 4630 1 4600 6300 6455 4090 5705 4865 4050
Parallel-Mono 2 3730 3675 3470 Parallel-Mono 2 3660 4785 6615 2560 4310 3820 2560
4 2490 2465 2455 4 2490 2990 3595 2685 2565 1515
2 2525 2430 2 2350 2930 3000 2125 2905 2545 2125
Stereo Stereo
(both channels 4 1985 1760 1965 (both channels 4 1845 2380 3205 1300 2210 1925 1300
driven) driven)
8 1310 1070 1285 1240 1015 230 VAC, 50 Hz 8 1235 1425 1740 1365 1270 740
230 VAC, 50 Hz

4 5070 5025 4 4995 6060 6155 4155 6060 5310 4155

Bridge-Mono 8 3935 3525 3910 Bridge-Mono 8 3900 5065 6695 2615 4615 4060 2615
(balanced output) (balanced output)
16 2645 2150 2600 2605 1985 16 2590 2995 3655 2865 2665 1535
1 5085 5025 1 4865 6250 6450 4345 6145 5275 4305
Parallel-Mono 2 3960 3920 Parallel-Mono 2 3865 4930 6635 2690 4485 4025 2690
4 2635 2615 2605 4 2570 3025 3630 2795 2670 1560

Figure 7.1 Minimum Power Matrix Figure 7.2 Maximum Power Matrix

page 20 Operation Manual

MA-5002VZ Power Amplifier

7 Specifications

Figure 7.3 Typical Figure 7.6 Typical

Frequency Response Phase Response

+45

DEGREES 0

–45

Figure 7.4 Typical

Damping Factor 100 1K 10K 20K

FREQUENCY (Hz)

DAMPING FACTOR

Figure 7.7 Typical

Crosstalk
–44

–50

–56

–62
Figure 7.5 Typical
dB
Output Impedance
–68

–74

–80

100 1K 10K 20K

FREQUENCY (Hz)

Operation Manual page 21

 MA-5002VZ Power Amplifier

8 Service

Crown amplifiers are quality units that rarely 8.2.2 Factory Service from the Crown Factory Service Depart-
require servicing. Before returning your unit for To obtain factory service, fill out the service ment at the number listed below. For non-
servicing, please contact Crown Technical Sup- information page found in the back of this man- warranty service, you may also provide
port to verify the need for servicing. ual and send it along with your proof of pur- your own shipping pack. Minimum recom-
chase and the defective unit to the Crown mended requirements for materials are as
This unit has very sophisticated circuitry which
factory. follows: 275 P.S.I. burst test Double-Wall
should only be serviced by a fully trained tech-
carton that allows for 2-inch solid Styro-
nician. This is one reason why each unit bears You may create your service RA online. Go to foam on all six sides of unit or 3 inches of
the following label: www.crownaudio.com. At the top of the page, plastic bubble wrap on all six sides of unit;
CAUTION: To prevent electric shock, do click on Service, then click on “Click here to securely seal the package with an adequate
not remove covers. No user serviceable request an RA number.” Fill in and submit the carton sealing tape. Do not use light boxes
parts inside. Refer servicing to a quali- request, then print the confirmation page. or “peanuts.” Damage caused by poor
fied technician. For warranty service, we will pay for ground packing cannot be covered under warranty.
shipping both ways in the United States. Con- 4. Do not ship the unit in any kind of cabinet
8.1 Worldwide Service tact Crown Factory Service or Technical Sup- (wood or metal). Ignoring this warning
Service may be obtained from an authorized port to obtain prepaid shipping labels prior to may result in extensive damage to the unit
service center. (Contact your local Crown/ sending the unit. Or, if you prefer, you may pre- and the cabinet. Accessories are not
Amcron representative or our office for a list of pay the cost of shipping, and Crown will reim- needed—do not send the product docu-
authorized service centers.) To obtain service, burse you. Send copies of the shipping receipts mentation, cables and other hardware.
simply present the bill of sale as proof of pur- to Crown to receive reimbursement.
chase along with the defective unit to an autho- If you have any questions, please call or write
rized service center. They will handle the Your repaired unit will be returned via UPS Crown Factory Service.
necessary paperwork and repair. ground. Please contact us if other arrange-
ments are required.
Remember to transport your unit in the original
8.2.3 Factory Service Shipping Crown Factory Service
factory pack.
Instructions: 1718 W. Mishawaka Rd.,
8.2 US and Canada Service Elkhart, Indiana 46517 U.S.A.
1. Before sending a Crown product to the
Service may be obtained in one of two ways: factory for service, first call the Crown Ser- Telephone: 574-294-8200
from an authorized service center or from the vice Department for a return authorization 800-342-6939 (North America,
factory. You may choose either. It is important (RA) number. Puerto Rico, and Virgin Islands only)
that you have your copy of the bill of sale as
2. Be sure to fill out the service information Facsimile:
your proof of purchase.
form that follows and enclose it with your 574-294-8301 (Technical Support)
8.2.1 Service at a US or Canada shipment, either inside the box or in a 574-294-8124 (Factory Service)
Service Center packing slip envelope securely attached to
Internet:
This method usually saves the most time and the outside of the shipping carton. Do not
http://www.crownaudio.com
effort. Simply present your bill of sale along send the service information form sepa-
with the defective unit to an authorized service rately.
center to obtain service. They will handle the 3. To ensure the safe transportation of your
necessary paperwork and repair. Remember to unit to the factory, ship it in an original
transport the unit in the original factory pack. A factory packing container. If you don’t have
list of authorized service centers in your area the original carton, you may obtain a prod-
can be obtained from our Technical Support uct service foam-in-place shipping pack
Group.

page 22 Operation Manual

MA-5002VZ Power Amplifier

9 Warranty
UNITED STATES & CANADA

SUMMARY OF WARRANTY est, insurance, closing costs, and other finance FROM ANY DEFECT IN THE NEW CROWN
charges less a reasonable depreciation on the PRODUCT. THIS INCLUDES ANY DAMAGE TO
Crown International, 1718 West Mishawaka Road,
product from the date of original purchase. War- ANOTHER PRODUCT OR PRODUCTS RESULT-
Elkhart, Indiana 46517-4095 U.S.A. warrants to

3
YE
AR
you, the ORIGINAL PURCHASER and ANY SUB-
SEQUENT OWNER of each NEW Crown product,
for a period of three (3) years from the date of
purchase by the original purchaser (the “warranty
ranty work can only be performed at our autho-
rized service centers or at the factory. Warranty
work for some products can only be performed at
our factory. We will remedy the defect and ship
the product from the service center or our factory
ING FROM SUCH A DEFECT. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATIONS
OF INCIDENTAL OR CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATION OR EXCLU-
SION MAY NOT APPLY TO YOU.
period”) that the new Crown product is free of
within a reasonable time after receipt of the defec-
defects in materials and workmanship. We further WARRANTY ALTERATIONS
tive product at our authorized service center or
warrant the new Crown product regardless of the
our factory. All expenses in remedying the defect, No person has the authority to enlarge, amend, or
reason for failure, except as excluded in this War-
including surface shipping costs in the United modify this Crown Warranty. This Crown War-
ranty.
States, will be borne by us. (You must bear the ranty is not extended by the length of time which
ITEMS EXCLUDED FROM THIS expense of shipping the product between any for- you are deprived of the use of the new Crown
CROWN WARRANTY eign country and the port of entry in the United product. Repairs and replacement parts provided
States including the return shipment, and all under the terms of this Crown Warranty shall
This Crown Warranty is in effect only for failure of
taxes, duties, and other customs fees for such for- carry only the unexpired portion of this Crown
a new Crown product which occurred within the
eign shipments.) Warranty.
Warranty Period. It does not cover any product
which has been damaged because of any inten- HOW TO OBTAIN WARRANTY DESIGN CHANGES
tional misuse, accident, negligence, or loss which SERVICE
We reserve the right to change the design of any
is covered under any of your insurance contracts.
You must notify us of your need for warranty ser- product from time to time without notice and with
This Crown Warranty also does not extend to the
vice within the warranty period. All components no obligation to make corresponding changes in
new Crown product if the serial number has been
must be shipped in a factory pack, which, if products previously manufactured.
defaced, altered, or removed.
needed, may be obtained from us free of charge.
LEGAL REMEDIES OF PURCHASER
WHAT THE WARRANTOR WILL DO Corrective action will be taken within a reason-
able time of the date of receipt of the defective THIS CROWN WARRANTY GIVES YOU SPECIFIC
We will remedy any defect, regardless of the rea-
product by us or our authorized service center. If LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER
son for failure (except as excluded), by repair,
the repairs made by us or our authorized service RIGHTS WHICH VARY FROM STATE TO STATE.
replacement, or refund. We may not elect refund
center are not satisfactory, notify us or our autho- No action to enforce this Crown Warranty shall be
unless you agree, or unless we are unable to pro-
rized service center immediately. commenced after expiration of the warranty
vide replacement, and repair is not practical or
period.
cannot be timely made. If a refund is elected, then DISCLAIMER OF CONSEQUENTIAL
you must make the defective or malfunctioning AND INCIDENTAL DAMAGES THIS STATEMENT OF WARRANTY SUPERSEDES
product available to us free and clear of all liens ANY OTHERS CONTAINED IN THIS MANUAL
YOU ARE NOT ENTITLED TO RECOVER FROM
or other encumbrances. The refund will be equal FOR CROWN PRODUCTS. 12/01
US ANY INCIDENTAL DAMAGES RESULTING
to the actual purchase price, not including inter-

Operation Manual page 23

 MA-5002VZ Power Amplifier

9 Warranty
WORLDWIDE EXCEPT USA & CANADA

SUMMARY OF WARRANTY unless you agree, or unless we are unable to pro- DISCLAIMER OF CONSEQUENTIAL AND
Crown International, 1718 West Mishawaka Road, vide replacement, and repair is not practical or INCIDENTAL DAMAGES
Elkhart, Indiana 46517-4095 U.S.A. warrants to cannot be timely made. If a refund is elected, then YOU ARE NOT ENTITLED TO RECOVER FROM US

3
YE
AR
you, the ORIGINAL PURCHASER and ANY SUB-
SEQUENT OWNER of each NEW Crown1 product,
for a period of three (3) years from the date of pur-
chase by the original purchaser (the “warranty
period”) that the new Crown product is free of
you must make the defective or malfunctioning
product available to us free and clear of all liens
or other encumbrances. The refund will be equal
to the actual purchase price, not including inter-
ANY INCIDENTAL DAMAGES RESULTING FROM
ANY DEFECT IN THE NEW CROWN PRODUCT.
THIS INCLUDES ANY DAMAGE TO ANOTHER
PRODUCT OR PRODUCTS RESULTING FROM
est, insurance, closing costs, and other finance SUCH A DEFECT.
defects in materials and workmanship, and we fur- charges less a reasonable depreciation on the
ther warrant the new Crown product regardless of product from the date of original purchase. War- WARRANTY ALTERATIONS
the reason for failure, except as excluded in this ranty work can only be performed at our autho- No person has the authority to enlarge, amend, or
Warranty. rized service centers. We will remedy the defect modify this Crown Warranty. This Crown Warranty
and ship the product from the service center is not extended by the length of time which you are
1 Note: If your unit bears the name “Amcron,” please substitute it
for the name “Crown” in this warranty. within a reasonable time after receipt of the defec- deprived of the use of the new Crown product.
tive product at our authorized service center. Repairs and replacement parts provided under the
ITEMS EXCLUDED FROM THIS CROWN-
terms of this Crown Warranty shall carry only the
WARRANTY HOW TO OBTAIN WARRANTY SERVICE unexpired portion of this Crown Warranty.
This Crown Warranty is in effect only for failure of You must notify your local Crown importer of
a new Crown product which occurred within the your need for warranty service within the warranty DESIGN CHANGES
Warranty Period. It does not cover any product period. All components must be shipped in the We reserve the right to change the design of any
which has been damaged because of any inten- original box. Corrective action will be taken within product from time to time without notice and with
tional misuse, accident, negligence, or loss which a reasonable time of the date of receipt of the no obligation to make corresponding changes in
is covered under any of your insurance contracts. defective product by our authorized service center. products previously manufactured.
This Crown Warranty also does not extend to the If the repairs made by our authorized service cen- LEGAL REMEDIES OF PURCHASER
new Crown product if the serial number has been ter are not satisfactory, notify our authorized ser- No action to enforce this Crown Warranty shall be
defaced, altered, or removed. vice center immediately. commenced after expiration of the warranty
WHAT THE WARRANTOR WILL DO period.
We will remedy any defect, regardless of the rea-
THIS STATEMENT OF WARRANTY SUPERSEDES
son for failure (except as excluded), by repair,
ANY OTHERS CONTAINED IN THIS MANUAL FOR
replacement, or refund. We may not elect refund
CROWN PRODUCTS. 7/01

page 24 Operation Manual

MA-5002VZ Power Amplifier

Crown Factory Service Information

Shipping Address: Crown Factory Service, 1718 W. Mishawaka Rd., Elkhart, IN 46517
Phone: 1-800-342-6939 or 1-574-294-8200 Fax: 1-574-294-8124

Owner’s Name : ________________________________________________________________________________________________________________________________________________________________

Shipping Address: ______________________________________________________________________________________________________________________________________________________________

Phone____________________________________Fax Number: ____________________________________Email_________________________________________________________________________________

Model: __________________________________________________________________________________ Serial Number: ________________________________________________________________________

Purchase Date : _______________________________________________________________________________________________________________________________________________________________

NATURE OF PROBLEM

(Be sure to describe the conditions that existed when the problem occurred and what attempts were made to correct it.)

_____________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________

Other equipment in system: _________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________

If warranty has expired, payment will be: ! Cash/Check ! Visa ! Master Card ! C.O.D. ! Purchase Order for Crown Dealer

Card Number:___________________________________ Exp. Date:___________________

Signature:______________________________________________________________________

ENCLOSE THIS PORTION WITH THE UNIT. DO NOT MAIL SEPARATELY.

Operation Manual page 25

 MA-5002VZ Power Amplifier

THIS PAGE INTENTIONALLY LEFT BLANK.

page 26 Operation Manual

MA-5002VZ Power Amplifier

NOTES

Operation Manual page 27