Dell PowerVault TL1000 Tape Autoloader User's Guide PDF

Dell PowerVault TL1000 Tape Autoloader
User's Guide
Dell PowerVault TL1000 Tape Autoloader
User's Guide
ii Dell PowerVault TL1000 Tape Autoloader: User's Guide
Information in this document is subject to change without notice.
© 2015 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell

Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo and
PowerVault are trademarks of Dell Inc.
Other trademarks and trade names might be used in this document to refer to
either the entities claiming the marks and names or their products. Dell Inc.
disclaims any proprietary interest in trademarks and trade names other than its
own.
Type: 3572 Model: S3H/S4H/S5H/S6H/S7H
Printed October 2015
iii
iv Dell PowerVault TL1000 Tape Autoloader: User's Guide
Read this first
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
Note: If you do not have an active Internet connection, you can find contact
information about your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides online and telephone-based support and service options. Service
availability varies by country and product, and some services might not be
available in your area. To contact Dell for sales, technical support, or customer
service issues follow the steps that are listed:
1. Visit www.Dell.com/support.
2. Verify your country or region in the Choose A Country/Region menu at the
bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link that is based on your need.
5. Choose the method of contacting Dell that is convenient for you.
v
vi Dell PowerVault TL1000 Tape Autoloader: User's Guide
Contents
iii Registering for support notification . . . . .. 52
Read this first . . . . . . . . . . .. v Chapter 4. Operations . . . . . . .. 55

Contacting Dell . . . . . . . . . . . .. v The Operator Panel. . . . . . . . . . .. 56
Monitoring the library . . . . . . . . .. 57
Figures . . . . . . . . . . . . . .. ix Managing the library . . . . . . . . .. 58
Configuring the library . . . . . . . .. 62
Servicing the library . . . . . . . . .. 67
Tables . . . . . . . . . . . . . .. xi The Web User Interface . . . . . . . . .. 69
Monitoring the library . . . . . . . . .. 70
Safety and environmental notices . .. xiii Managing the library . . . . . . . . .. 73
Safety notices . . . . . . . . . . . .. xiii Configuring the library . . . . . . . .. 76
Laser safety and compliance . . . . . . .. xiv Servicing the library . . . . . . . . .. 89
Performing the safety inspection procedure . .. xiv
Rack safety . . . . . . . . . . . . .. xv Chapter 5. Media . . . . . . . . .. 97
Data cartridges . . . . . . . . . . . .. 98
Preface . . . . . . . . . . . . .. xvii Cartridge compatibility . . . . . . . .. 99
Write once, read many (WORM) cartridges . .. 100
Chapter 1. Product description . . . .. 1 WORM media . . . . . . . . . . .. 100
Front panel . . . . . . . . . . . . . .. 2 Data security on WORM media . . . . .. 100
Cartridge magazine . . . . . . . . . . .. 4 WORM media errors . . . . . . . . .. 100
Rear panel . . . . . . . . . . . . . .. 5 Requirements for WORM capability . . . .. 100
Bar code reader . . . . . . . . . . . .. 6 Cleaning cartridge. . . . . . . . . . .. 101
SAS host interface . . . . . . . . . . .. 6 Bar code labels . . . . . . . . . . . .. 101
Encryption . . . . . . . . . . . . . .. 6 Guidelines for the use of bar code labels . .. 102
Supported Internet Protocols . . . . . . . .. 7 Write-Protect switch . . . . . . . . . .. 103
Simple Network Management Protocol (SNMP) Cartridge care and handling . . . . . . .. 103
messaging . . . . . . . . . . . . . .. 7 Provide training . . . . . . . . . .. 104
Network Time Protocol . . . . . . . . . .. 7 Ensure proper packaging . . . . . . .. 104
Ultrium tape drives . . . . . . . . . . .. 8 Provide proper acclimation and environmental
Media . . . . . . . . . . . . . . .. 8 conditions . . . . . . . . . . . .. 104
Logical Unit Number (LUN) scanning . . . . .. 9 Perform a thorough inspection . . . . .. 105
Location coordinates and element addresses . . .. 9 Handle the cartridge carefully . . . . . .. 105
Library specifications . . . . . . . . . .. 10 Examples of cartridge problems . . . . .. 106
Product environment . . . . . . . . . .. 11 Environmental and shipping specifications for tape
Supported device drivers . . . . . . . . .. 12 cartridges . . . . . . . . . . . . .. 106
Chapter 2. User interfaces . . . . .. 13 Chapter 6. Troubleshooting . . . .. 109

Operator Panel . . . . . . . . . . . .. 13 How the library reports problems . . . . .. 109
Web User Interface . . . . . . . . . . .. 17 Library error message content . . . . . . .. 110
Diagnosing a problem . . . . . . . . .. 111
Isolating problems . . . . . . . . . . .. 114
Chapter 3. Installation and
Installation and configuration problems . . .. 116
configuration . . . . . . . . . . .. 21 Interpreting front panel LEDs . . . . . . .. 116
Choosing a location . . . . . . . . . .. 21 Reseating cables . . . . . . . . . . .. 118
Installing in a rack . . . . . . . . . . .. 22 Emailing logs . . . . . . . . . . . .. 118
Removing the accessor locking screw . . . . .. 27
Attaching the library to a server . . . . . .. 28
Chapter 7. Service procedures . . .. 119
Configuring the library . . . . . . . . .. 30
ITDT-SE . . . . . . . . . . . . . .. 119
Configuring your library with the Web User
Contacting Dell technical support. . . . . .. 119
Interface . . . . . . . . . . . . .. 31
Configuring your library with the Operator Panel 47
Populating the library with cartridges . . . .. 50 Chapter 8. Removal and replacement
Verifying library and drive operation . . . . .. 51 procedures . . . . . . . . . . .. 121
Taking the Library Online . . . . . . . .. 52 Required tools . . . . . . . . . . . .. 121
vii
Replacing a defective cartridge magazine . . .. 121 Sense data . . . . . . . . . . .. 143
Unlocking the cartridge magazine manually . .. 121 Sense Key definitions. . . . . . . . . .. 143
Library sense data . . . . . . . . . . .. 143
Error codes . . . . . . . . . . .. 123 Tape drive sense data . . . . . . . . .. 145
Library error codes . . . . . . . . . .. 123
Drive error codes . . . . . . . . . . .. 133 Library Configuration Form . . . .. 153
Web User Interface error messages . . . . .. 133
Trap definitions (types) . . . . . . . . .. 136 Accessibility . . . . . . . . . . .. 157
TapeAlert flags . . . . . . . . . .. 137 Glossary . . . . . . . . . . . .. 159
TapeAlert flags supported by the library . . .. 137
TapeAlert flags supported by the Ultrium tape
drive . . . . . . . . . . . . . . .. 139 Index . . . . . . . . . . . . . .. 179
viii Dell PowerVault TL1000 Tape Autoloader: User's Guide

Figures
1. TL1000 Tape Autoloader . . . . . . .. 1 55. Move cartridge command . . . . . . .. 59
2. Front panel components. . . . . . . .. 2 56. Unload command . . . . . . . . .. 60
3. Cartridge Magazine . . . . . . . . .. 4 57. Clean Drive command . . . . . . . .. 60
4. Cartridge magazine (top view) . . . . .. 4 58. Inventory command . . . . . . . .. 60
5. Rear panel components . . . . . . . .. 5 59. Online/Offline command . . . . . . .. 61
6. Ultrium half-height tape drive . . . . .. 8 60. Move to Ship Position command . . . .. 61
7. Location coordinates . . . . . . . .. 10 61. Reboot Drive command . . . . . . .. 62
8. Operator Panel components . . . . . .. 13 62. Reboot Library command . . . . . . .. 62
9. Library ready screen . . . . . . . .. 16 63. Logout command . . . . . . . . .. 62
10. Password entry screen . . . . . . . .. 16 64. Auto Cleaning settings . . . . . . . .. 62
11. Screen elements . . . . . . . . . .. 17 65. Active slot count settings . . . . . . .. 63
12. Confirmation screen. . . . . . . . .. 17 66. Library access mode settings . . . . . .. 63
13. Java security warning message . . . . .. 18 67. Date and time settings . . . . . . . .. 64
14. Login page. . . . . . . . . . . .. 18 68. Network settings . . . . . . . . . .. 65
15. User account window . . . . . . . .. 19 69. Operator Panel settings . . . . . . .. 66
16. Superuser account window . . . . . .. 19 70. Configuring Web GUI settings . . . . .. 66
17. Administrator account window . . . . .. 20 71. Factory default settings . . . . . . .. 67
18. Rack mount screw locations for front and rear 72. Error status menu . . . . . . . . .. 67
vertical rails . . . . . . . . . . .. 23 73. Run Library Verify command . . . . .. 67
19. Attaching the front brackets to the library 74. Drive diagnostic procedures . . . . . .. 68
chassis . . . . . . . . . . . . .. 24 75. Web User Interface menu . . . . . . .. 69
20. Attaching the rear brackets to the rails . .. 24 76. System Summary screen . . . . . . .. 70
21. Creating the rail assemblies . . . . . .. 25 77. Library Map screen . . . . . . . . .. 71
22. Installing the rail assemblies . . . . . .. 26 78. Move Cartridges screen . . . . . . .. 73
23. Securing the front of the library in the rack 26 79. Unload Drive screen . . . . . . . .. 74
24. Securing the rear of the library in the rack 27 80. Clean Drive screen . . . . . . . . .. 74
25. The cables at the rear of the library . . .. 27 81. Library State screen . . . . . . . . .. 74
26. accessor locking screw . . . . . . . .. 28 82. Inventory screen . . . . . . . . . .. 75
27. Interface cable connection . . . . . . .. 28 83. Inventory progress bar . . . . . . . .. 75
28. Java security warning message . . . . .. 32 84. Unlock magazine . . . . . . . . .. 75
29. Web User Interface login screen . . . . .. 33 85. User Access screen . . . . . . . . .. 76
30. System summary. . . . . . . . . .. 33 86. Add User dialog box . . . . . . . .. 76
31. Logical library mode settings . . . . .. 34 87. Password Rules screen . . . . . . . .. 78
32. Cartridge assignment settings . . . . .. 35 88. Physical library settings screen . . . . .. 79
33. Network settings . . . . . . . . . .. 36 89. Logical library settings screen . . . . .. 79
34. Date and time settings . . . . . . . .. 37 90. Network settings screen . . . . . . .. 81
35. Application Managed Encryption . . . .. 38 91. Application Managed Encryption . . . .. 82
36. Library Managed Encryption as a choice 39 92. Library Managed Encryption as a choice 83
37. Library Managed Encryption settings . . .. 39 93. Library Managed Encryption settings . . .. 83
38. Email notifications . . . . . . . . .. 41 94. Date and time settings screen . . . . .. 84
39. Trap notifications . . . . . . . . .. 42 95. Email settings screen . . . . . . . .. 85
40. Trap list settings . . . . . . . . . .. 43 96. SNMP settings screen . . . . . . . .. 86
41. SNMPv3 user list settings . . . . . . .. 43 97. Save/Restore configuration with cookies 88
42. User access settings . . . . . . . . .. 44 98. Save/Restore screen. . . . . . . . .. 89
43. Add User dialog box . . . . . . . .. 45 99. Operator interventions screen . . . . .. 89
44. Password Rules screen . . . . . . . .. 46 100. View Library Logs screen . . . . . . .. 90
45. Save configuration . . . . . . . . .. 47 101. Traces screen . . . . . . . . . . .. 91
46. Cartridge release gate . . . . . . . .. 50 102. Download Drive Logs screen. . . . . .. 92
47. Cartridge orientation . . . . . . . .. 51 103. Download Library Logs screen . . . . .. 92
48. Operator Panel top menus . . . . . .. 57 104. Reset library and drive screen . . . . .. 92
49. Configuration settings . . . . . . . .. 57 105. Firmware Update screen . . . . . . .. 93
50. Current information. . . . . . . . .. 57 106. Usage Statistics screen . . . . . . . .. 94
51. Firmware revision . . . . . . . . .. 58 107. The LTO Ultrium Data Cartridge . . . .. 97
52. Unlock I/O station command . . . . .. 58 108. Ultrium data and WORM tape cartridges 100
53. I/O station unlocked . . . . . . . .. 58 109. Sample bar code label on the LTO Ultrium 7
54. Unlock magazine command . . . . . .. 59 Tape Cartridge . . . . . . . . . .. 102
ix
110. Setting the write-protect switch . . . .. 103 113. Front panel LEDs . . . . . . . . .. 116
111. Double-boxing tape cartridges for shipping 104 114. Cartridge magazine lock release access hole 122
112. Checking for gaps in the seams of a cartridge 105
x Dell PowerVault TL1000 Tape Autoloader: User's Guide

Tables
1. Class I Laser Product . . . . . . . .. xiv 18. Cartridges and VOLSERs compatible with the
2. Data capacity and recording format . . . .. 2 Ultrium Tape Drives . . . . . . . .. 101
3. Front panel component descriptions. . . .. 2 19. Location of the write-protect switch . . .. 103
4. Rear panel component descriptions . . . .. 5 20. Environment for operating, storing, and
5. Ultrium data and cleaning cartridge shipping the LTO Ultrium Tape Cartridge .. 106
compatibility with Ultrium tape drive . . .. 9 21. Front Panel LED indicators . . . . . .. 117
6. Physical specifications . . . . . . . .. 10 22. Library error codes . . . . . . . .. 123
7. Electrical specifications. . . . . . . .. 10 23. Drive error codes . . . . . . . . .. 133
8. Environmental specifications . . . . . .. 10 24. Web user error messages . . . . . . .. 133
9. Operational specifications . . . . . . .. 11 25. Trap list . . . . . . . . . . . .. 136
10. Acoustical specifications . . . . . . .. 11 26. TapeAlert flags supported by the library 137
11. Operator Panel component descriptions 13 27. TapeAlert flags supported by the Ultrium
12. Location criteria . . . . . . . . . .. 21 tape drive. . . . . . . . . . . .. 139
13. Default library configuration settings . . .. 30 28. Sense key definitions . . . . . . . .. 143
14. Cartridge types and colors . . . . . .. 98 29. Library sense data . . . . . . . . .. 143
15. Cartridge Data Capacity and Recording 30. Ultrium Tape drive sense data . . . . .. 145
Formats . . . . . . . . . . . . .. 98 31. Ultrium Tape drive sense data - Bytes 12 and
16. Nominal cartridge life: Load/unload cycles 99 13 . . . . . . . . . . . . . .. 146
17. Ultrium data cartridge compatibility with
Ultrium tape drive . . . . . . . . .. 99
xi
xii Dell PowerVault TL1000 Tape Autoloader: User's Guide
Safety and environmental notices
Safety notices and environmental notices for this product are shown and described.
Safety notices
Observe the safety notices when this product is used. These safety notices contain
danger and caution notices. These notices are sometimes accompanied by symbols
that represent the severity of the safety condition.
Most danger or caution notices contain a reference number (Dxxx or Cxxx).
The sections that follow define each type of safety notice and give examples.
Danger notice
A danger notice calls attention to a situation that is potentially lethal or extremely

hazardous to people. A lightning bolt symbol always accompanies a danger notice
to represent a dangerous electrical condition. A sample danger notice follows:
DANGER: An electrical outlet that is not correctly wired could place

hazardous voltage on metal parts of the system or the devices that
attach to the system. It is the responsibility of the customer to ensure
that the outlet is correctly wired and grounded to prevent an electrical
shock. (D004)
Caution notice
A caution notice calls attention to a situation that is potentially hazardous to

people because of some existing condition, or to a potentially dangerous situation
that might develop because of some unsafe practice. A caution notice can be
accompanied by one of several symbols:
If the symbol is... It means...

A hazardous electrical condition with less severity than
electrical danger.
A hazardous condition that is not represented by other

safety symbols.
This product contains a Class II laser. Do not stare into the

beam. (C029) Laser symbols are always accompanied by the
classification of the laser as defined by the U. S.
Department of Health and Human Services (for example,
Class I, Class II).
A hazardous condition due to mechanical movement in or

around the product.
xiii
If the symbol is... It means...
This part or unit is heavy but has a weight smaller than 18
kg (39.7 lb). Use care when lifting, removing, or installing
this part or unit. (C008)
A hazardous condition due to the unit's susceptibility to

electrostatic discharge.
Laser safety and compliance

Table 1. Class I Laser Product
The library might contain a laser assembly that complies with the performance
standards set by the US Food and Drug Administration for a Class I laser
product. Class I laser products do not emit hazardous laser radiation. The
library has the necessary protective housing and scanning safeguards to ensure
that laser radiation is inaccessible during operation or is within Class I limits.
External safety agencies have reviewed the library and have obtained approvals
to the latest standards as they apply.
Performing the safety inspection procedure

Before you service the unit, complete the following safety inspection procedure.
1. Stop all activity between the host and the library’s tape drive.
2. Turn off the power to the library by switching the Power button on the rear of
the tape library to the Off position.
3. Disconnect the tape drive’s SAS cable.
4. Unplug the library’s power cord from the electrical outlet and the library’s
power supply unit.
5. Check the library’s power cords for damage, such as a pinched, cut, or frayed
cord.
6. Check the tape drive’s SAS cable for damage.
7. Check the cover of the library for sharp edges, damage, or alterations that
expose its internal parts.
8. Check the cover of the library for proper fit. It should be in place and secure.
9. Check the product label at the rear of the library to make sure that it matches
the voltage at your outlet.
xiv Dell PowerVault TL1000 Tape Autoloader: User's Guide

Rack safety
The following general safety information must be used for all rack mounted
devices.
DANGER
v Always lower the leveling pads on the rack cabinet.

v Always install stabilizer brackets on the rack cabinet.
v To avoid hazardous conditions because of uneven mechanical loading,
always install the heaviest devices in the bottom of the rack cabinet.
Always install servers and optional devices, starting from the bottom
of the rack cabinet.
v Rack mounted devices are not to be used as a shelf or workspace. Do
not place any object on top of rack mounted devices.
v Each rack cabinet might have more than one power cord. Be sure to
disconnect all power cords in the rack cabinet before you service any
device in the rack cabinet.
v Connect all devices that are installed in a rack cabinet to power
devices installed in the same rack cabinet. Do not plug a power cord
from a device that is installed in one rack cabinet into a power device
that is installed in a different rack cabinet.
v An electrical outlet that is not correctly wired might place hazardous
voltage on the metal parts of the system or the devices that attach to
the system. It is the responsibility of the customer to ensure that the
outlet is correctly wired and grounded to prevent an electrical shock.
CAUTION:
v Do not install a unit in a rack where the internal rack ambient

temperatures might exceed the manufacturer's recommended ambient
temperature for all your rack mounted devices.
v Do not install a unit in a rack where the air flow is compromised.
Ensure that air flow is not blocked or reduced on any side, front, or
back of a unit that is used for air flow through the unit.
v Consideration must be given to the connection of the equipment to
the supply circuit so that overloading of the circuits does not
compromise the supply wiring or overcurrent protection. To provide
the correct power connection to a rack, refer to the rating labels on the
equipment in the rack to determine the total power requirement of the
supply circuit.
v (For sliding drawers) Do not pull out or install any drawer or feature
if the rack stabilizer brackets are not attached to the rack. Do not pull
out more than one drawer at a time. The rack might become unstable
if you pull out more than one drawer at a time.
v (For fixed drawers) This drawer is a fixed drawer and must not be
moved for servicing unless specified by the manufacturer. Attempting
to move the drawer partially or out of the rack might cause the rack
to become unstable or cause the drawer to fall out of the rack.
(R001)
Safety and environmental notices xv

CAUTION:
Removing components from the upper positions in the rack cabinet

improves rack stability during relocation. Follow these general
guidelines whenever you relocate a populated rack cabinet within a
room or building:
v Reduce the weight of the rack cabinet by removing equipment,
starting at the top of the rack cabinet. When possible, restore the rack
cabinet to the configuration of the rack cabinet as you received it. If
this configuration is not known, you must do the following:
– Remove all devices in the 32U position and above.
– Ensure that the heaviest devices are installed in the bottom of the
rack cabinet.
– Ensure that there are no empty U-levels between devices that are
installed in the rack cabinet below the 32U level.
v If the rack cabinet you are relocating is part of a suite of rack cabinets,
detach the rack cabinet from the suite.
v Inspect the route that you plan to take to eliminate potential hazards.
v Verify that the route that you choose can support the weight of the
loaded rack cabinet. Refer to the documentation that comes with your
rack cabinet for the weight of a loaded rack cabinet.
v Verify that all door openings are at least 760 x 2032 mm (30 x 80 in.).
v Ensure that all devices, shelves, drawers, doors, and cables are secure.
v Ensure that the four leveling pads are raised to their highest position.
v Ensure that there is no stabilizer bracket that is installed on the rack
cabinet during movement.
v Do not use a ramp that is inclined at more than 10 degrees.
v When the rack cabinet is in the new location:
– Lower the four leveling pads.
– Install stabilizer brackets on the rack cabinet.
– If you removed any devices from the rack cabinet, repopulate the
rack cabinet from the lowest position to the highest position.
v If a long-distance relocation is required, restore the rack cabinet to the
configuration of the rack cabinet as you received it. Pack the rack
cabinet in the original packaging material, or equivalent. Also, lower
the leveling pads to raise the casters off the pallet and bolt the rack
cabinet to the pallet.
(R002)
xvi Dell PowerVault TL1000 Tape Autoloader: User's Guide

Preface
This manual contains information and instructions necessary for the setup,
operation, and servicing of the Dell™ PowerVault™ TL1000 Tape Library.
xvii
xviii Dell PowerVault TL1000 Tape Autoloader: User's Guide
Chapter 1. Product description
“Front panel” on page 2
“Cartridge magazine” on page 4
“Rear panel” on page 5
“Bar code reader” on page 6
“SAS host interface” on page 6
“Encryption” on page 6
“Supported Internet Protocols” on page 7
“Simple Network Management Protocol (SNMP) messaging” on page 7
“Network Time Protocol” on page 7
“Ultrium tape drives” on page 8
“Media” on page 8
“Logical Unit Number (LUN) scanning” on page 9
“Location coordinates and element addresses” on page 9
“Library specifications” on page 10
“Product environment” on page 11
“Supported device drivers” on page 12
a29z0176
Figure 1. TL1000 Tape Autoloader
The Dell™ PowerVault™ TL1000 Tape Autoloader provides compact, high-capacity,

low-cost solutions for simple, unattended data backup. The library has a compact
1U form factor with easy access to tape cartridges with a removable magazine. The
TL1000 Tape Autoloader is an external stand-alone or rack-mountable unit that
incorporates an Ultrium 7 Half-Height Tape Drive (Model S7H), Ultrium 6
Half-Height Tape Drive (Model S6H), Ultrium 5 Half-Height Tape Drive (Model
S5H), or Ultrium 4 Half-Height Tape Drive (Model S4H). It is equipped with a SAS
(Serial Attached SCSI) host adapter attachment that has a data transfer rate of up
to 6.0 Gbps.
The TL1000 Tape Autoloader has a 10-position removable cartridge magazine,

providing a maximum of 9 data cartridge positions, or a maximum of 8 data
cartridge positions with a configurable 1-slot I/O station. One position is reserved
as the tape drive exchange position and can be accessed by the library only. Tape
cartridges that are supported in the TL1000 Tape Autoloader include the 6000 GB
native physical capacity LTO Ultrium Tape Cartridge (Ultrium 7), 2500 GB native
physical capacity LTO Ultrium Tape Cartridge (Ultrium 6), 1500 GB native physical
capacity LTO Ultrium Tape Cartridge (Ultrium 5), 800 GB native physical capacity
LTO Ultrium Tape Cartridge (Ultrium 4), 400 GB Tape Cartridge (Ultrium 3), 200
1
GB Tape Cartridge (Ultrium 2), and WORM (Ultrium 7, Ultrium 6, Ultrium 5,
Ultrium 4). The library data storage capacity can be further increased by using
hardware compression.
Table 2. Data capacity and recording format
Type Native Data Capacity Recording Format
Ultrium 7 6000 GB (15000 GB at 2.5:1 Reads and writes data on
compression) 3584 tracks, 32 tracks at a
time.
Ultrium 6 2500 GB (6250 GB at 2.5:1 Reads and writes data on
time.
Ultrium 5 1500 GB (3000 GB at 2:1 Reads and writes data on
time.
Ultrium 4 800 GB (1600 GB at 2:1 Reads and writes data on 896
compression) tracks, 16 tracks at a time.
Front panel
PowerVault TL1000
UNLOCK
I/O STATION
a29z0175
5 3 5 4 1 2
Figure 2. Front panel components
2
Table 3. Front panel component descriptions
Number Component Description
▌1▐ Operator Panel The Operator Panel features a monochrome
16-character LCD graphic display that is on the
front of the library. Library operations and
service functions are completed from this screen.
The Web User Interface offers some of the same

functionality as the Operator Panel with a web
browser for remote access to the library. For
information about the Operator Panel and the
Web User Interface, see Chapter 2, “User
interfaces,” on page 13.
▌2▐ Control keys The control keys are located to the right of the
Operator Panel LCD display on the front of the
library.
2 Dell PowerVault TL1000 Tape Autoloader: User's Guide

Table 3. Front panel component descriptions (continued)
▌3▐ Cartridge magazine The tape library has a single cartridge magazine
that can hold up to 9 data cartridges, or 8 data
cartridges with a 1-slot I/O station. See Figure 3
on page 4.
Column 5/Tier 1 in the cartridge magazine can

be configured as a 1-slot I/O station. Column
5/Tier 2 in the cartridge magazine is reserved
for the exchange position and can be accessed by
the library only. The I/O station is used to
import and export cartridges without
interrupting normal library operation. Beginning
with Column 4, a minimum of one column can
be reserved for cleaning cartridges. Cleaning
cartridges are used to clean the tape drive heads.
For configuration details, see Chapter 3,
“Installation and configuration,” on page 21.
▌4▐ Cartridge magazine Emergency cartridge magazine lock release.
release When the I/O station is locked, insert a large,
straightened paper clip twice or hold the paper
clip in place while the cartridge magazine slides
past the I/O station lock.
▌5▐ Air vents These vents draw cooler air into the library
enclosure and allow warm air to escape which
helps keep the library at a normal operating
temperature.
Chapter 1. Product description 3

Cartridge magazine
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Figure 3. Cartridge Magazine
▌1▐ Cartridge locations as they appear ▌2▐ Cartridge magazine

in the Library Map. ▌3▐ Magazine handle
Note: These labels are for reference
only and do not display on the
magazine.
Figure 4 shows the cartridge location label 1 and ruler 2 that appears on the
cartridge magazine. The ruler provides an indication of the distance, when the
magazine is opened or withdrawn, to the end of the magazine before it clears the
front edge of the library. To prevent dropping the magazine, support both ends of
the magazine before it clears the front edge of the library.
1 2
a29z0057
Figure 4. Cartridge magazine (top view)

Rear panel
a29z0003
5 4 1 2 6
Figure 5. Rear panel components
Table 4. Rear panel component descriptions

▌1▐ Power connector The library connects to a 110/220 volt ac power
supply.
▌2▐ Power switch The library is powered ON when the power supply
switch on the rear panel is ON (|). The library has no
independent power switch on the front panel.
▌3▐ SAS host interface Serial-attached SCSI host interface cable connection.
connector The Ultrium 4, 5, 6, and 7 SAS drives use the
SFF-8088 connection at the drive end and SFF-8088 or
SFF-8470 at the host adapter end.
▌4▐ Ethernet port This port is used to connect the library to a network.
▌5▐ Accessor locking screw The accessor locking screw is used to lock the
accessor in place during transportation.
Important: Remove the accessor locking screw before
the library is powered ON.
▌6▐ Air vent These vents allow air to escape from the power
supply and tape drive sled.

Bar code reader
The bar code reader is a part of the library accessor. The bar code reader reads
each cartridge bar code label that identifies the types of cartridge magazines and
tape drive that is installed in the library. It also provides inventory feedback to the
host application, Operator Panel, and Web User Interface. The library stores the
customized inventory data in memory. Library firmware supports a 6 or
8-character volume serial number (VOLSER) on the bar code label on the tape
cartridge.
SAS host interface

The Ultrium 4, Ultrium 5, Ultrium 6, and Ultrium 7 Half-Height Tape Drives
support the Serial Attached SCSI (SAS) interface. The SFF-8088 SAS connector on
the Ultrium 4, Ultrium 5, Ultrium 6, and Ultrium 7 is compatible with SAS-1 or
SAS-2 cables.
A drive with a SAS (Serial Attached SCSI) interface is linked directly to controllers.
SAS is a performance improvement over traditional SCSI. SAS enables multiple
devices (up to 128) of different sizes and types to connect simultaneously with
thinner and longer cables. Its full-duplex signal transmission supports 6.0 Gb/s
(S4H, S5H, S6H, and S7H). In addition, the TL1000 Tape Autoloader is
hot-plugged, if necessary. SAS drives can auto-negotiate speed.
Encryption
The LTO Ultrium 7, Ultrium 6, Ultrium 5, and Ultrium 4 Tape Drives support host
Application Managed Encryption (AME) with T10 encryption methods, for SAS
drives. Library Managed Encryption (LME) is supported on LTO Ultrium 7 and
Ultrium 6 drives only. Data encryption is supported by LTO Ultrium 7, Ultrium 6,
Ultrium 5, and Ultrium 4 Data Cartridges only.
Important: Contact your Dell technical sales representative about the availability
of Library Managed Encryption (LME).
Note: Application Managed Encryption (AME) does not require a key. Library
Managed Encryption (LME) is available only by purchasing a library with the
Library Managed Encryption enabled at point of sale.
Note: When available, library managed encryption will only be offered for
purchase at point of sale on LTO-6 and LTO-7 TL1000 tape libraries. Library
Managed Encryption will not be offered as an upgrade on existing TL1000 tape
libraries.
The encryption enabled drive contains the necessary hardware and firmware to
encrypt and decrypt host tape application data. Encryption policy and encryption
keys are provided by the host application or host server. A drive digital certificate
is installed at manufacturing time. Each drive receives a unique serial number and
certificate. The T10 application validates each drive instance by checking the
drive’s digital certificate.
The encryption-capable library firmware allows the user to select None or

Application Managed encryption from the Web User Interface. If the library was
purchased with the Library Managed Encryption feature, Library Managed
Encryption can also be selected. The factory default is None.

Supported Internet Protocols
The TL1000 Tape Autoloader supports the Internet protocols:
v IPv4
v IPv6
To learn more about IPv4, visit http://www.iana.org/. To learn more about IPv6,
visit http://www.ipv6.org/..
Simple Network Management Protocol (SNMP) messaging

Occasionally, the library might encounter a situation that you want to know about,
such as an open magazine or a fault that causes the library to stop. The library
provides a standard TCP/IP protocol called Simple Network Management Protocol
(SNMP) to send alerts about conditions (such as need for operator intervention)
over a TCP/IP LAN network to an SNMP monitoring station. These alerts are
called SNMP traps. With the information supplied in each SNMP trap, the
monitoring station (together with customer-supplied software) can alert operations
personnel of possible problems or operator interventions that occur.
SNMP traps
SNMP Traps are alerts or status messages that can be collected, monitored, and
used to proactively manage attached libraries with SNMP protocol with the SNMP
monitoring stations. In summary, each trap provides the following information:
v Product Identification such as product name, description, manufacturer, model
number, firmware level, and the URL that the trap is designated for.
v Product Status such as the severity of the trap, status (current and previous) and
the time the trap occurred.
v Library State (physical device status) such as identification and status of devices
that is monitored. It would include enclosure, power supply, controller,
magazine status, drive count, cartridge slot count, and I/O station count. Also
included would be certain library statistics, and where appropriate, the fault FSC
(fault symptom code) including the severity and description of that fault.
v Drive Status such as the identification of each drive in the library, firmware
level, serial number, and other address and status information.
v Trap Definitions such as library status change, open magazine, I/O accessed,
hard fault information, requests to clean the drive, excessive retries, and
returning to normal operations.
v SNMP MIBs: The library's Management Information Base (MIB) contains units
of information that specifically describe an aspect of the system, such as the
system name, hardware number, or communications configuration. When with
SNMP to monitor your TL1000 Tape Autoloader, make sure that the TL1000 MIB
file is loaded on your SNMP monitoring station. SNMP traps are sent to the
SNMP monitoring stations that are defined for your library (see “Configuring
SNMP trap notifications” on page 86).
Network Time Protocol

NTP is an Internet standard protocol that assures accurate synchronization of
computer clock times in a network of computers. Running as a continuous
background client program on a computer, NTP sends periodic time requests to a
server, obtaining server time stamps, and with them to adjust the client’s clock.

Ultrium tape drives
The TL1000 Tape Autoloader supports the Ultrium 4 (S4H), Ultrium 5 (S5H),
Ultrium 6 (S6H) , and Ultrium 7 (S7H) half-height tape drives.
The Ultrium 4, Ultrium 5, Ultrium 6, and Ultrium 7 half-height tape drives support
the Serial Attached SCSI (SAS) interface. They have one Mini-SAS (SFF-8088)
connector.
a80hh015
Figure 6. Ultrium half-height tape drive
Speed matching
To improve system performance, the Ultrium 4, Ultrium 5, Ultrium 6, and Ultrium

7 Tape Drives use a technique that is called speed matching to dynamically adjust
its native (uncompressed) data rate to the slower data rate of the attached server.
Channel calibration
The channel calibration feature of the Ultrium 4, Ultrium 5, Ultrium 6, and Ultrium
7 Tape Drives customizes each read/write data channel for optimum performance.
The customization enables compensation for variations in the recording channel
transfer function, media characteristics, and read/write head characteristics.
Power management
The Ultrium 4, Ultrium 5, Ultrium 6, and Ultrium 7 Tape Drives feature a power
management function. This function controls the drive’s electronics so that part of
the electronics completely turns OFF when circuit functions are not needed for the
drive’s operation.
Media
The TL1000 Tape Autoloader uses Ultrium tape cartridges that provide up to
6000-GB native capacity (up to 15000 GB with 2.5:1 hardware data compression)
for Ultrium 7 tape drives, 2500-GB native capacity (up to 6250 GB with 2.5:1
hardware data compression) for Ultrium 6 tape drives, 1500-GB native capacity (up
to 3000 GB with 2:1 hardware data compression) for Ultrium 5 tape drives, and
800-GB native capacity (up to 1600 GB with 2:1 hardware data compression) for
Ultrium 4 tape drives.

Table 5. Ultrium data and cleaning cartridge compatibility with Ultrium tape drive
LTO Ultrium Data Cartridges
Tape
Drive 6000 GB 2500 GB 1500 GB 800 GB 400 GB 200 GB 100 GB
Ultrium 7 Ultrium 6 Ultrium 5 Ultrium 4 Ultrium 3 Ultrium 2 Ultrium 1
Ultrium Read/ Read/ Read only
7 Write Write
6 Write Write
5 Write Write
4 Write Write
3 Write Write
Ultrium Read/ Read/
2 Write Write
Ultrium Read/
1 Write
Note: The TL1000 Tape Autoloader supports the Ultrium 4 (S4H), Ultrium 5 (S5H),
Ultrium 6 (S6H), and Ultrium 7 (S7H) Tape Drives only.
For more information about media compatibility, see Chapter 5, “Media,” on page
97.
Logical Unit Number (LUN) scanning

The TL1000 Tape Autoloader uses a single SCSI ID and dual LUNs to control the
tape drive (LUN 0) and library accessor (LUN 1). The library requires a Host Bus
adapter (HBA) that supports LUN scanning. If it is not enabled, your host system
cannot scan beyond LUN 0 and fails to detect the library. It sees only the tape
drive.
Important: Some HBAs, such as RAID controllers, do not support LUN scanning.
Location coordinates and element addresses

The TL1000 Tape Autoloader incorporates patented high-density (HD) slot
technology, which allows multiple cartridges to be stored in a tiered architecture.
The depth of a cartridge location in a high-density slot is known as a tier.
High-density slots are designed to contain multiple cartridges in Tiers 1 and 2.
Note: Each column has a spring-loaded mechanism that pushes a tape cartridge
into Tier 1 when it is the only cartridge in that column. A single cartridge in a
column takes on the Tier 2 element address even though it is physically in Tier 1.

Front Rear
Reserved slot
Column 5 Column 4 Column 3 Column 2 Column 1

Tier 2 Tier 2 Tier 2 Tier 2 Tier 2
Column 5 Column 4 Column 3 Column 2 Column 1

Drive
Tier 1 Tier 1 Tier 1 Tier 1 Tier 1
Accessor
Figure 7. Location coordinates
A storage element address is assigned to each cartridge at the time the cartridge is
inserted. Storage element addresses range from 4097 to 4105 (0x1001 to 0x1009)
when the I/O station is not enabled, and from 4097 to 4104 (0x1001 to 0x1008)
when the I/O station is enabled.
Library specifications
Table 6. Physical specifications
Parameter Measurement
Front panel width (chassis/bezel) 445 mm (17.52 in.)/483 mm (19.02 in.)
Depth 850 mm (33.46 in.)
Height 44 mm (1.73 in.)
Weight (library only) 13 kg (28.66 lbs)
Table 7. Electrical specifications

Voltage 100 - 240 Vac. (4.0 to 1.5 A)
Frequency 50 - 60 Hz
Power consumption 110 W
For more information about installation specifications, see Chapter 3, “Installation

and configuration,” on page 21.
Table 8. Environmental specifications
Parameter Operating (see Note) Storage Shipping
10 - 38 °C (50 - 100 -40 to 60 °C (-40 to
Temperature 1 - 60 °C (34 - 140 °F)
°F) 140 °F)
Temperature 10 °C/hour 10 °C/hour 10 °C/hour
variation (maximum) (maximum) (maximum)
Relative humidity 20 - 80% 10 - 90% 10 - 90%
26 °C (78.8 °F) 29 °C (84 °F) 29 °C (84 °F)
Wet bulb temperature
maximum maximum maximum

Table 8. Environmental specifications (continued)
Parameter Operating (see Note) Storage Shipping
Altitude (meters) 0 - 2,500 0 - 2,500 0 - 2,500
Note: The operating environment of the library must not conflict with the media storage
requirements. The library can operate at elevated temperatures for an extended period.
However, the temperature might shorten the useful life of media that is stored in the
library. If media is stored in the library for more than 10 hours, the storage temperature
requirements for media are met. It is assumed that media stored in the library is
approximately 2 degrees above ambient temperature when the library is powered ON.
Table 9. Operational specifications

Parameter Model S7H Model S6H Model S5H Model S4H
Maximum 54 TB (135 TB 22.5 TB (56.2 TB 13.5 TB (27 TB 7.2 TB (14.4 TB
storage capacity with 2.5:1 with 2.5:1 with 2:1 with 2:1
compression) compression) compression) compression)
Maximum 9 (including an optional I/O Station)
number of data
cartridges
Drive types Ultrium 7 Half Ultrium 6 Half Ultrium 5 Half Ultrium 4 Half
Height Height Height Height
Sustained native 300 MB/s (750 160 MB/s (400 140 MB/s (280 120 MB/s (240
data transfer rate MB/s with 2.5:1 MB/s with 2.5:1 MB/s with 2:1 MB/s with 2:1
compression) compression) compression) compression)
Interface 6 Gb/s SAS 3 Gb/s SAS
Note: The Ultrium 4 Half-Height tape drive in S4H libraries that are manufactured after
March 2011 support 6.0 Gb/s and a sustained native data rate of 120 Gb/s.
Table 10. Acoustical specifications

Idling acoustical noise sound power level 6.6
LwAD in Bels (1 Bel = 10 dB)
Maximum acoustical noise sound power 6.8
level LwAD in Bels (1 Bel = 10 dB)
Product environment
The TL1000 Tape Autoloader is designed to operate in a general business
environment.
The library meets the acoustical requirements for general business area category
2D. Category 2D states that the library can be installed a minimum of 4 m (13 ft.)
from a permanent work station.
To allow for service access, install the library a minimum of 0.9 m (3 ft.) from all
obstacles.
The library is a precision computer peripheral device. To ensure maximum

longevity of your library, locate the library away from dust, dirt, and airborne
particulates, as follows:

v Keep the library away from high-traffic areas, especially if the floor is carpeted.
Carpeting harbors dust and walking on the carpet can cause the carpet fibers
and the dust to become airborne.
v Keep the library out of printer and copier rooms because of toner and paper
dust. Additionally, do not store paper supplies next to the library.
v Keep the library away from moving air caused by doorways, open windows,
fans, and air conditioners.
Ensure that the machine covers are always kept closed to minimize any
contamination from airborne particles.
Supported device drivers

Device drivers enable the drive to interact with various servers. For applications
that use device drivers, see the application’s documentation to determine which
drivers to use.
Note: If you do not have Internet access and you need information about device
drivers, contact your sales representative.

Chapter 2. User interfaces
“Operator Panel”
“Web User Interface” on page 17
The library has a local interface, the Operator Panel, and a remote Web User
Interface (UI).
The Operator Panel is on the front of the library and allows users to work locally
on the library. The Web User Interface allows users and administrators to view and
perform some library functions from remote sites.
The Web User Interface is implemented as a Java™ Applet that runs in a web
browser from any PC on the network. The Java Applet requires that Java 1.5.0 or
higher is installed on your host computer for full functionality, and is best viewed
with Internet Explorer 6.0 or higher. Internet Explorer 7.0 or higher is required for
IPv6.
Operator Panel
The Operator Panel is on the front bezel of the library. The Operator Panel displays
library information and menu commands that are used to run library management
functions in response to the control keys on the right of the LCD display.
6 7 8 9 2 4
a29z0177
1 3 5
Figure 8. Operator Panel components
Table 11. Operator Panel component descriptions

▌1▐ LCD display 16-character LCD graphic display
▌2▐ Up key (∆) Button that is used to navigate upward (↑) through the menu
items
▌3▐ Down key (∇) Button that is used to navigate downward (↓) through the
menu items
13
Table 11. Operator Panel component descriptions (continued)
▌4▐ Cancel key Button that is used to cancel a user action and return to the
last menu item
▌5▐ Enter key Button that is used to display a submenu or to select a user
action
▌6▐ Ready/Activity Green LED lit when the unit is powered ON. The LED
LED flashes when there is any library activity or the library is
offline.
▌7▐ Clean Drive Amber LED lit when the drive needs cleaning. The LED
LED turns OFF after the drive is cleaned successfully.
▌8▐ Attention LED Amber LED lit when a cartridge is incompatible with the
drive, marginal, or invalid. The LED turns OFF when the
media is removed from the drive. The LED might also be lit
when there is a power supply problem.
▌9▐ Error LED Amber LED lit when there is an unrecoverable library or
drive failure. The corresponding error message displays on
the LCD display.
The Operator Panel operates in two basic modes:

v User Interaction mode - Mode that is employed when a user is pushing keys on
the Operator Panel.
v System Driven mode - Normal mode of operation where the Operator Panel
displays status in response to commands issued from the drive's internal
interface.
When an Operator Panel key is pressed and released, the Operator Panel
automatically changes to User Interaction mode. User Interaction mode continues
until 3 minutes after a user stops pushing keys, or the requested accessor action
stops, whichever is longer. Then, the Operator Panel returns to System Driven
mode.
If necessary, the Operator Panel automatically changes to System Driven mode.

When this change occurs, the library remembers what the user was doing before
the display mode changed.
Any operational conflict between commands that are received over the host
interface or the Web User Interface and those commands that are entered by way
of the Operator Panel are avoided with a reservation mechanism on a first-come,
first-served basis. Operator Panel commands are canceled by an Operator Panel
logout or timeout.
Library firmware does not allow a user to select an impossible request. Those
situations include, but are not limited to -
v Moving a cartridge from any source to a position occupied by another cartridge
v Moving a cartridge from an empty cartridge position
v Loading a cartridge from any source to a full drive
v Unloading a cartridge from an empty drive
Any error that is detected by the library or drive controller and not recoverable
through predetermined firmware algorithms is considered unrecoverable. When an
error occurs, an error code is displayed on the Operator Panel display and the

error LED is ON. The error code remains on the Operator Panel until a key is
pressed, which causes the Operator Panel to return to the Home Screen. Numeric
error codes are used for unrecoverable errors. Otherwise, text status messages are
displayed.
When the library powers ON or resets, it goes through several internally controlled
initialization processes, called the Power-On-Self-Test (POST).
Front panel LEDs
All LEDs are updated during power ON and reset sequences. At power ON or
software reset, all LEDs turn ON as soon as POST allows. When initialization
starts, all LEDs turn OFF and the Ready/Activity LED flashes at a rate of
approximately 2 seconds per cycle. When the mechanical initialization is complete,
the Ready/Activity LED stops flashing and turns ON.
If a library failure occurs, the Ready/Activity LED turns OFF and the Error LED
turns ON. The Operator Panel also displays an appropriate error code to help
identify the failure.
The following are more operational details of LEDs:

v The Ready/Activity LED (▌6▐ in Figure 8 on page 13) turns ON any time the
unit is powered ON and functional. The Ready/Activity LED flashes whenever
there is library. This LED also flashes when the library is offline.
v The Clean Drive LED (▌7▐ in Figure 8 on page 13) turns ON when a “cleaning
required” command is issued by the drive. The LED turns OFF after a successful
drive cleaning operation.
v The Attention LED (▌8▐ in Figure 8 on page 13) turns ON to indicate that a
piece of media is bad/marginal, or invalid. The LED turns OFF when all
marginal and invalid cartridges are exported from the library. The Attention LED
also turns ON if Autoclean is enabled and no cleaning cartridge is in a cleaning
position.
v The Error LED (▌9▐ in Figure 8 on page 13) turns ON when there is an
unrecoverable drive or library failure. An error message is displayed on the
screen and the LED remains ON until the error state is resolved.
For information, see “Interpreting front panel LEDs” on page 116.
Input modes
There are several ways to enter values in the different menu items. These values
are selectable predefined values, toggle values (for example, ON/OFF) and
numerical values like network addresses.
Selecting predefined values

1. To set the predefined values, press the Enter key to select the menu item.
2. With the Plus and Minus keys, select one of the various predefined values for
that item.
3. As soon as the Operator Panel display shows the correct value, press the Enter
key to apply the value.
Toggling values
Toggle values are used to switch between two different states like ON and OFF.
Chapter 2. User interfaces 15

1. After you navigate to the menu item, press the Enter key to select the menu
item.
2. With the Plus and Minus keys, select one of the various predefined states for
that item.
3. Press the Enter key to apply the new state.
Entering numerical values

Numerical values are needed for network addresses, password entries, and other
configuration entries.
1. After you navigate to the menu item, the current value is displayed and the
cursor highlights the first digit of the value that can be changed.
2. For each digit to be changed in the value:
a. Use the Plus and Minus keys to increment or decrement the digit.
b. Press the Enter key to highlight the next editable digit.
3. Press the Enter key at the last digit to apply the complete entry. Press the
Cancel key to cancel the whole edit process and maintain the original value.
Logging in
At power ON or software reset, the library ready screen displays when POST
initialization completes successfully.
a29z0028
Figure 9. Library ready screen
To log in to the Operator Panel, press the Enter key. The password entry screen
displays.
a29z0029
Figure 10. Password entry screen
Press the UP and DOWN arrow keys to change the current digit. Press the Enter
key to advance to the next digit. The default password is 0000. When you are
logged in, you can change the password with the Change Login Password
command. See “Configuring Operator Panel settings” on page 66.

Screen elements
1 2
a29z0030
3
Figure 11. Screen elements
The Operator Panel displays a single menu item (▌1▐ in Figure 11) on each screen.
The existence of other menu items above and below the currently displayed item is
indicated by the arrows (▌2▐ in Figure 11) on the right side of the screen.
In the Configuration menu, the current configuration setting is indicated by an

asterisk (▌3▐ in Figure 11) on the right side of the screen. For example, in Figure 11,
the I/O station is enabled. When a configuration setting is changed, the
confirmation screen in Figure 12 displays. Press the Enter key to confirm, or Cancel
to return to the previous screen.
a29z0032
Figure 12. Confirmation screen
Web User Interface

The Web User Interface Java Applet requires Java 1.5.0 or higher be installed on
your host computer for full function, and is best viewed with Internet Explorer 6.0
or higher. Internet Explorer 7.0 or higher is required for IPv6. If your computer
does not have Java installed or you must upgrade your installation, download the
latest version of the Java Runtime Environment (JRE) for your platform from
http://www.java.com/. Follow the instructions that are provided to enable and
configure the Java Runtime Environment for your browser.
The Web User Interface can also be used to update the library and drive firmware,
and to download error logs, drive memory dumps, and other library data.
Before the TL1000 Tape Autoloader can be managed over a network with the Web
User Interface, set up the initial network configuration of the library with the
Operator Panel. For information, see “Configuring network settings” on page 47.
Logging in
To log in to the Web User Interface from Internet Explorer, you must enter the IP
address of the library. The IP address can be obtained with the View Settings
command from the Operator Panel. For example, http://192.168.1.1.
When the applet starts, the following warning message displays. This message is
normal and does not indicate a problem.

a29z0194
Figure 13. Java security warning message
After the Web User Interface is started, the login window is displayed.
a29z0195
Figure 14. Login page
The factory default account login and password for an Administrator account is
v Account: admin
v Password: secure
The account name and password are case-sensitive. After your account name and
password are entered, use your mouse to click Login or press the Enter key.
For information about account privileges, see “User privileges” on page 20.
Common header elements
All Web User Interface windows (except for the Login screen) contain the
following common elements in the header
v Help - Click to read context-sensitive help for the associated page.

v Logoff - Click to log out of the Web User Interface.
Menus available from the Web User Interface
Figure 15 shows the Web User Interface window for a User account, Figure 16
shows the window for a Superuser account, and Figure 17 on page 20 shows the
window for an Administrator account.
a29z0196
Figure 15. User account window
a29z0197
Figure 16. Superuser account window

a29z0198
Figure 17. Administrator account window
For a complete description of all Web User Interface menu options, see Chapter 4,
“Operations,” on page 55.
User privileges
User privilege levels are manually assigned to user accounts created within the
library. Controlling access to screens and operations within the library preserves
the integrity of the library and the data that is stored within the library.
There are three types of user privileges in the library.

v Users are allowed to monitor the library, but not complete actions that affect the
physical library.
v Superusers are allowed to operate the physical and logical library, but not
complete actions that affect the library configuration.
v Administrator users are allowed access to the entire physical library and logical
library, including configuration. Only one administrator user must be assigned
the login name admin.
User privileges include

v Multiple users can be logged in at one time on the Web User Interface.
v Any user can be logged in to only one interface at a time.

Chapter 3. Installation and configuration
“Choosing a location”
“Installing in a rack” on page 22
“Removing the accessor locking screw” on page 27
“Attaching the library to a server” on page 28
“Configuring your library with the “Logging in to the Web User Interface” on page 32
Web User Interface” on page 31
“Checking firmware level” on page 33
“Configuring library settings” on page 34
“Configuring network settings” on page 36
“Configuring date and time settings” on page 37
“Configuring encryption settings” on page 38
“Configuring email notifications” on page 41
“Configuring trap notifications” on page 42
“Managing user access” on page 44
“Saving the library configuration” on page 47
“Configuring your library with the “Logging in to the Operator Panel” on page 47
Operator Panel” on page 47
“Configuring library settings” on page 49
“Populating the library with cartridges” on page 50
“Verifying library and drive operation” on page 51
“Taking the Library Online” on page 52
“Registering for support notification” on page 52
To install and configure a TL1000 Tape Autoloader, complete these procedures in

the order they are presented.
Choosing a location
Table 12. Location criteria
Criteria Definition
Room temperature 16 - 32 °C (60 - 90 °F)
Voltage 100 - 240 Vac. (4.0 to 1.5 A)
Note: The power switch is on the rear of the
library and must be easily accessible.
Frequency 50 - 60 Hz
Relative humidity 20 - 80% non-condensing
Air quality The library must be placed in an area with
minimal sources of particulate
contamination. Avoid areas near frequently
used doors and walkways, stacks of supplies
that collect dust, printers, and smoke-filled
rooms. Excessive dust and debris can
damage cartridges and the tape drive.
21
Table 12. Location criteria (continued)
Criteria Definition
Clearance v Back: Minimum of 15 cm (6 in.)
v Front: Minimum of 30 cm (12 in.)
v Sides: Minimum of 5 cm (2 in.)
Rack requirements Standard EIA 19-inch rack: 1U space
Installing in a rack
The TL1000 Tape Autoloader can be easily installed into a standard 19-inch rack
system. A standard 19-inch rack system contains multiple mounting locations that
are called EIA units as defined by the Electronics Industries Association. Each EIA
unit contains three square or round holes that are used to mount rack designed
equipment. The library requires 1 EIA unit (1U) of rack space. Each unit is
separated by a small space.
When you decide on a location in your rack for the library, consider that the
Operator Panel has a small LCD screen. The library must be positioned to allow
for easy viewing. The rear of the library must be free from any obstructions to
allow easy access to the power switch and other rear panel components.
Note: Before you begin the rack installation of the library, read the safety
information in “Rack safety” on page xv. Also, verify that no desktop feet are
attached to the bottom of the library.
To install the library in a rack:

1. Verify that your rack kit includes all the necessary contents.
2. Determine the location in your rack for your library to be installed. With a
pencil, mark the location on the front vertical rails and rear vertical rails
(Figure 18 on page 23) in your rack.

a29z0015
Figure 18. Rack mount screw locations for front and rear vertical rails
3. Place the screws ▌11▐ into the left and right brackets.
4. Attach the left ▌3▐ and right ▌4▐ (Figure 19 on page 24) front brackets to the
front of the library chassis with 2 flat-head screws ▌8▐ on each side. Use the
top two screw holes on each side. The flange of each bracket with the inserted
screws (▌11▐) fits into the cutout on each side of the bezel.
Chapter 3. Installation and configuration 23

8
3
a29z0185
11
8
Figure 19. Attaching the front brackets to the library chassis
5. Attach the left ▌1▐ and right ▌2▐ rear brackets to the left ▌5▐ and right ▌6▐
front rails with 2 round-head screws ▌10▐ on each side (Figure 20).
1 12
2
10
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6
Figure 20. Attaching the rear brackets to the rails
Important: Do NOT tighten these screws completely.

6. Slide in the rear rails ▌7▐ from back to front, to create the rail assemblies.
Ensure that the screw holes face outwards (Figure 21 on page 25).

7
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Figure 21. Creating the rail assemblies
7. Install the rail assemblies into the rack (Figure 22 on page 26). Ensure the 3
holes in the front of the unit align with the 1U space marked on the vertical
rails in Step 2. Secure the rails to the rack with 4 flat-head screws ▌9▐ on each
side of the rack. Use the top and bottom screw locations on the front and rear
of the rack rail (Figure 18 on page 23)).

9
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Figure 22. Installing the rail assemblies
8. Slide the library chassis into the rack. The heads of the large screws ▌11▐
appear through the oval openings on each side of the bezel. Use a Phillips
screwdriver to attach these screws to the rack (Figure 23).
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Figure 23. Securing the front of the library in the rack

9. Secure the rear of the library to the rack with a round-head screw ▌10▐ on
each rear bracket (Figure 24). Tighten the other rear bracket screws to secure
the library to the rack.
10 10
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Figure 24. Securing the rear of the library in the rack
10. Run the SAS cable, power cable, and Ethernet cable through the
hook-and-loop fastener strap ▌12▐. Leave enough slack to reach the
corresponding connectors, then tighten the strap (Figure 25).
12
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Figure 25. The cables at the rear of the library
Note: For information about converting and relocating the library, see
Chapter 8, “Removal and replacement procedures,” on page 121.
Removing the accessor locking screw

Important: The accessor locking screw prevents the library accessor from moving
during shipment and must be removed before the library is powered ON.
Remove the accessor locking screw, located on the rear panel of the library (▌1▐ in
Figure 26 on page 28).

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1
Figure 26. accessor locking screw
Attaching the library to a server

The drive is attached to a server with the Serial Attached SCSI (SAS) interface. The
Web User Interface accesses the library with an ethernet interface.
Connecting the Host Interface cables
To connect the host interface cable to the library:
Note: It is recommended that you shut down and turn OFF the associated server
before you connect the SAS interface cable. Turn ON the associated server after the
SAS interface cable is connected to the library and server, the library is powered
ON, and the library completed the initialization.
1 2 3
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Figure 27. Interface cable connection
1. Attach an ethernet cable to the ethernet port (▌1▐ in Figure 27)
Note: On rack mount installations, run the cable through the hook-and-loop
fastener strap on the right rear bracket.

2. Attach the host end of the SAS cable to the drive’s SAS connector (▌2▐ in
Figure 27 on page 28). See “SAS host interface” on page 6 for information about
the type of SAS connector that is required for attachment to the drive.
Note: On rack mount installations, run the cable through the hook-and-loop
fastener strap on the right rear bracket.
3. Attach the other end of the host SAS interface cable to the host or to an
interposer if required.
4.
v Method 1: Plug the ethernet cable into your server or PC to access the Web
User Interface directly. This method modifies your server or PC network
settings to match the library default settings. You can also use the library
Operator Panel to change the library network settings to match the server or
PC network settings before you use the Web User Interface to access the
library. If the ethernet connection is directly attached to a server or a PC, a
crossover ethernet cable might be required.
v Method 2: Plug the ethernet cable into an ethernet switch or router to access
the Web User Interface on a LAN (local area network). The library network
settings must be entered with the Operator Panel before the Web User
Interface is used to access the library.
Connecting the power cord
Important: This product can ONLY be used with an approved power cord for your
specific geographic region. Use of an unapproved power cord might result in
v Not meeting individual country-specific safety requirements
v Overheating with potential personal injury or property damage
v A fracture that results in internal contacts that are exposed, which might subject
the user to a shock hazard
To connect a power cord:

1. Plug one end of the power cord or rack PDU power cord into the power
connector (▌3▐ in Figure 27 on page 28) on the rear panel of the library.
Note: On rack mount installations, run the rack PDU power cord through the
hook-and-loop fastener strap on the right rear bracket, and tighten the strap.
The rack PDU power cord is a special power cord that plugs into a rack power
strip.
2. Plug the other end of the power cord into the nearest properly grounded
power outlet. On rack mount installations, plug the other end of the rack PDU
power cord into the nearest rack PDU.
3. Power ON the library by toggling the power switch on the power supply to the
ON (|) position.
4. Wait for the library to initialize.
During initialization, the library completes a Power ON Self Test (POST) to
ensure that the library hardware is functional. The library also tests
communications with the tape drive over the internal bus.
Note: If the Operator Panel does not initialize, check all cable connections, and
ensure that the cartridge magazine is closed and in the locked position. Ensure that
the power supply switch is in the ON position. If the Operator Panel still does not
initialize, see Chapter 6, “Troubleshooting,” on page 109.

Important: To disconnect all power from the library, turn the power switch to the
OFF position, then remove the power cord from the outlet. The power switch
removes power from portions of the library and the drive, but the power supply
still has ac power at its input.
Note: When the library is power-cycled, wait 10 seconds after the power is OFF
before the library is powered ON again.
Configuring the library

The library can be configured with the Web User Interface or the Operator Panel.
The preferred method for configuring your library is by using the Web User
Interface. See “Configuring your library with the Operator Panel” on page 47 and
“Configuring your library with the Web User Interface” on page 31.
For complete detailed information about all of the functions available on the
library with the Operator Panel and the Web User Interface, see Chapter 4,
“Operations,” on page 55.
The default library configuration settings are listed in Table 13.

Table 13. Default library configuration settings
Configuration Item Default Setting
NETWORK
Ethernet link speed Auto
SSL security Disabled
IPv4 settings Enabled
DHCP (Dynamic Host Configuration Enabled
Protocol)
Static IP address Disabled
IPv4 address 0.0.0.0
Subnet mask 255.255.255.0
Gateway 0.0.0.0
IPv6 settings Disabled
DHCP (Dynamic Host Configuration Enabled
Protocol)
Stateless auto-configuration Enabled
Static IP address Disabled
IPv6 address 0:0:0:0:0:0:0:0
Prefix length 64
Gateway 0:0:0:0:0:0:0:0
DNS setting Disabled
DNS IP address 0.0.0.0
PHYSICAL
Library name (Blank)
Auto Cleaning Disabled
Bar code label length 8 characters
LOGICAL

Table 13. Default library configuration settings (continued)
Configuration Item Default Setting
Library mode Random
Loop Enabled
Auto Load Enabled
Active slots 9+0
ENCRYPTION
Encryption method None
DATE and TIME
NTP server Disabled
NTP server address 0.0.0.0
Time zone (GMT) +00:00
Date (MM/DD/YYYY) 01/08/2008
Auto adjustment by PC Every 1 minute
NOTIFICATIONS
SMTP (mail) settings
Mail server address 0.0.0.0
Mail event Error events enabled
SNMP (trap) settings
Community Public
Trap event Error events enabled
SNMPv3 engine ID (Set by library firmware)
Static library network settings must be entered with the Operator Panel before the
library can be accessed remotely with the Web User Interface. If your system is
serviced by a Dynamic Host Configuration Protocol (DHCP) server, the network
parameters are automatically set. Once remote access is established, you can
complete the configuration of your library remotely.
If you choose to use the Operator Panel to configure your library, go to

“Configuring your library with the Operator Panel” on page 47.
Configuring your library with the Web User Interface

If you choose to use the Web User Interface to configure your library, first enter
your library network settings with the Operator Panel (see “Configuring network
settings” on page 65).
To configure your library with the Web User Interface:

1. Install Java 1.5.0 or higher on your host computer. Download the latest
version of the Java Runtime Environment (JRE) for your platform from
http://www.java.com/.
2. “Logging in to the Web User Interface” on page 32
3. “Checking firmware level” on page 33
4. “Configuring library settings” on page 34
5. “Configuring network settings” on page 36
6. “Configuring date and time settings” on page 37

7. “Configuring encryption settings” on page 38
8. “Configuring email notifications” on page 41
9. “Configuring trap notifications” on page 42
10. “Managing user access” on page 44
11. “Saving the library configuration” on page 47
Logging in to the Web User Interface

To log in to the Web User Interface:
1. If necessary, obtain the IP address of the library on the Operator Panel.
a. From the top menu of the Operator Panel, press the Minus key to select
View Current Information, and press Enter.
b. Press the Minus key until the IP Address setting is displayed and make a
note of the IP address.
c. Press the Cancel key repeatedly to log out of the Operator Panel.
2. Open Internet Explorer on your server or PC to access the Web User Interface.
3. In the browser address field, enter your library's IP address URL to start the
Web User Interface applet in the browser window. For example,
http://192.168.1.1
When the applet launches, the warning message in Figure 28 displays. This
message is normal and does not indicate a problem.
4. Click Run.
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Figure 28. Java security warning message
5. On the Web User Interface login screen, enter the administrator login account
name and default password.
v Account: admin
v Password: secure

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Figure 29. Web User Interface login screen
6. Click Login.
Checking firmware level
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Figure 30. System summary
Check the current level of library firmware that is displayed in the System
Summary. If an updated level of firmware is available, download and update the
library firmware before normal operation starts. See “Updating library and drive
firmware” on page 93.

Configuring library settings
Logical library settings
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Figure 31. Logical library mode settings
To configure the library access mode settings for the logical library:
1. Expand Configure Library, if necessary, and click Logical in the left navigation
pane of the Web User Interface.
2. Select the Library Mode.
v Random - In random mode, the library allows the server's (host's)
application software to select any data cartridge in any order.
v Sequential - In sequential mode, the library's firmware predefines the
selection of the cartridges. After initialization, the firmware causes the library
to select the first available cartridge found (counting from the lowest
Column/Tier position through the highest cartridge position in your library)
for loading into the drive. See “Location coordinates and element addresses”
on page 9.
– Loop - Sequential mode with loop mode ON loads the cartridge in the
lowest Column/Tier cartridge position after the cartridge in the highest
Column/Tier cartridge position is filled with data and sent back to its
home position. This mode allows endless backup operations without user
interaction.
– Autoload - Sequential mode with autoload mode ON loads the first
available cartridge (the lowest Column/Tier cartridge position that
contains a cartridge) automatically if the library powers ON, or resets,
with an empty drive. If the library powers ON with a cartridge already in
the drive, sequential mode starts from the home position of that cartridge,
unless the host issues a rewind and unload command to the drive. In
which case the next cartridge in sequence will be loaded into the drive.
To start sequential mode if autoload is OFF, use the Move Cartridge
command to load the first cartridge into the drive. The sequence starts from
the home position of that cartridge. Cartridges need not to be in contiguous
slots.
To stop sequential mode, use the Move Cartridge command to unload the
drive. This command cancels sequential mode; the next sequential cartridge
is NOT loaded.
To restart sequential mode, use the Move Cartridge command again to load a
cartridge; the loading sequence resumes from the home position of that
cartridge.
v Number of active slots - Select the number of active slots you would like to
assign in your library. Selecting the number of active slots defines the
number of storage slots, number of cleaning/inactive slots, whether the I/O
Station is enabled/disabled, and whether auto cleaning is allowed. The first
digit configures the number of active storage positions (4, 6, 8, or 9). The

second digit configures Column 5, Tier 1 of the magazine as an I/O Station
(0 when disabled, and 1 when enabled). The Auto Cleaning function can be
enabled only if there is at least one inactive position in the magazine. If Auto
Cleaning is enabled, the inactive positions become cleaning cartridge
positions.
3. Click Submit to enable the settings.
Physical library settings
a29z0123
Figure 32. Cartridge assignment settings
To configure the library cartridge assignment settings, complete the following

procedure:
1. Expand Configure Library, if necessary, and click Physical in the left
navigation pane of the Web User Interface.
2. Select the Library settings.
v Library name - Enter a name for your library.
v Auto Cleaning - Automatically cleans the drive when the drive requests that
cleaning and a cleaning cartridge is present in the library. Auto cleaning can
be enabled only when there is at least one inactive position in the magazine
in the library.
Note: It is recommended that the Auto Clean function is enabled on the

library. With the Auto Clean function enabled, drive cleaning occurs
automatically. The only time Auto Cleaning must be disabled is when your
Backup Application requires that it has control.
v Bar code label length - Use to choose the number of characters in the
cartridge bar code that is reported to the host computer.

Configuring network settings
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Figure 33. Network settings
Once the network settings are entered on the Operator Panel, the current network
configuration of the library can be modified with the Web User Interface. The
changes that are made to the network settings do not take effect until after the
library is rebooted.
To modify the network settings:

1. Expand Configure Library, if necessary, and click Network in the left
2. Select the Ethernet Link speed (duplex mode).
3. Select the TCP/IP settings. To enable dual IPv4/IPv6 protocol, select both Use
IPv4 and Use IPv6 and enter parameters for both.
v Security - Select Enable SSL for Web to provide secure communications
between the web browser and the tape library.
v IPv4 setting - Select Use IPv4 to enable the IPv4 Internet Protocol. Select the
corresponding button to obtain an IP address automatically (DHCP) or use
static IP address settings. When with DHCP, use the Operator Panel to
determine the library's assigned IP address. See “Configuring network
settings” on page 65. Enter the following parameters if with static IP address
settings.
– IPv4 address - Sets the TCP/IPv4 address of the library on the network.
– Subnet mask - Defines and limits users within a local network.
– Gateway - Allows access outside the local network.
corresponding button to obtain an IP address automatically (DHCP), to
obtain an IP address with stateless auto configuration, or use static IP
address settings. Enter the following parameter if with static IP address
settings.

– Prefix length - Decimal value that indicates the number of contiguous,
high-order bits comprising the network portion of the address.
v DNS setting - Select Use DNS to use a domain name server. The DNS
server, if entered, allows the encryption, date and time, and notifications IP
addresses to be specified with host names instead of numerical IP addresses.
– DNS IP address - Sets the IP address of the DNS server.
Configuring date and time settings
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Figure 34. Date and time settings
Configure the date and time settings with one of three methods: automatically with
a remote NTP time server on the network, automatically with the clock on your
host computer, or manually.
Note: Selecting Refresh refreshes the date and time.
Note: If you choose to manually set your date and time, you must reset the date
and time after the library is power-cycled and after a library reset.
Note: When the library is power-cycled, wait 10 seconds after the power is OFF
Once the network settings are entered on the Operator Panel, the current date and
time can be modified with the Web User Interface.
The TL1000 Tape Autoloader communicates with an NTP server with the following
conditions:
v Client/server basis operation
v UDP (User Datagram Protocol) to access the NTP server
v Does not use authentication keys
v Library polling is every 12 hours
To modify the date and time settings:

1. Expand Configure Library, if necessary, and click Date and Time in the left
2. Select the Date and Time settings.
v NTP Server - Enables time and date control with a time server on the
network.

– NTP server address - Enter the IP address of the time server. IPv4 and
IPv6 addresses are supported, depending on the TCP/IP settings. Host
names can be entered instead of numerical IP addresses if Use DNS is
selected in the Network settings.
– Time zone - Enter the time zone relative to Greenwich Mean Time (GMT).
v If the time server is disabled, enter the local time and date manually.
– Date - Enter the date with the MM/DD/YYYY format.
– Time - Enter the time with the HH:MM:SS format.
v Auto Adjustment by PC - Select a time interval and click Start to
synchronize the library with the clock on your host computer at regular
intervals. The Web User Interface Java Applet must be running continuously
to use this function.
3. Click Submit to update the settings.
Configuring encryption settings

Two types of encryption can be configured for your library. The default is None.
The two types are
v Application Managed Encryption - For encryption in operating environments
that run an application capable of generating and managing encryption policies
and keys.
v Library Managed Encryption - For encryption by the TL1000 Tape Autoloader
tape drive.
If you did not purchase the feature for Library Managed encryption, you can
configure your library for Application Managed encryption. If you select
application-managed encryption, no further configuration steps are necessary. Click
Submit to enable the setting.
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Figure 35. Application Managed Encryption
Note: Library Managed Encryption (LME) is available only by purchasing a library

with the Library Managed Encryption Feature installed. When available, library

managed encryption will only be offered for purchase at point of sale on LTO-6
and LTO-7 TL1000 tape libraries. Library managed encryption will not be offered
as an upgrade on existing TL1000 tape libraries.
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Figure 36. Library Managed Encryption as a choice
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Figure 37. Library Managed Encryption settings
To modify the encryption settings:

1. Expand Configure Library, if necessary, and click Encryption in the left
2. In the Encryption method: drop-down menu, choose Library Managed
Encryption (if the library is purchased with the Library Managed Encryption
feature) to enable encryption in your library. Application Managed Encryption
is also a choice. No further configuration steps are necessary for Application
Managed Encryption.
3. Select the Encryption policy settings (library-managed encryption only).

v Encrypt All - All tape cartridges that are loaded into the tape drive are
encrypted.
v Internal Label - Selective Encryption - This option is used only for
Symantec's Veritas NetBackup.
v Internal Label - Encrypt All - This option is used only for Symantec's Veritas
NetBackup.
4. Select the Security settings (library-managed encryption only).
v Enable SSL for EKM - Select to enable secure communications between the
tape library and the EKM server.
5. Select the Primary EKM Server Settings (library-managed encryption only) -
The address of the primary encryption key manager on a server. IPv4 and IPv6
addresses are supported. Host names can be entered instead of numerical IP
addresses if the DNS server is specified.
v Address - The IP address of the primary encryption key manager.
v TCP port number - The port number of the primary encryption key manager
for TCP. The default port number is 3801.
v SSL port number - The port number of the primary encryption key manager
for SSL. The default port number is 443.
6. Select the Secondary EKM Server Settings (library-managed encryption only) -
The address of the secondary encryption key manager on a server. IPv4 and
IPv6 addresses are supported. Host names can be entered instead of numerical
IP addresses if the DNS server is specified.
v Address - The IP address of the secondary encryption key manager.
v TCP port number - The port number of the secondary encryption key
manager for TCP. The default port number is 3801.
v SSL port number - The port number of the secondary encryption key
manager for SSL. The default port number is 443.

Configuring email notifications
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Figure 38. Email notifications
Note: This procedure is optional.
To set up email notifications of library events:

1. Expand Configure Library, if necessary, and click Notifications in the left
2. Click the SMTP (Mail) Settings tab.
3. Configure the SMTP server and header settings.
v SMTP server address - SMTP mail server address. IPv4 and IPv6 addresses
are supported. Host names can be entered instead of numerical IP addresses
if the DNS server is specified in the Network settings.
v Sender address - Mail header information.
v Subject - Mail header information.
4. Enter the email addresses to be notified when an event takes place in the Mail
To fields.
5. Select the event level to report in the Mail Event field.
6. Click Test to send a test email message to the enabled addresses.

Configuring trap notifications
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Figure 39. Trap notifications
Note: This procedure is optional. SNMP notifications are not enabled unless there
is a check mark in the SNMP Enabled check box. To disable SNMP notifications,
clear the SNMP Enable check box and click Submit.
The traps that are supported by the TL1000 Tape Autoloader are listed in “Trap
definitions (types)” on page 136.
To set up trap notifications for an SNMP server:

1. Expand Configure Library, if necessary, and click Notifications in the left
2. Click the SNMP Settings tab.
3. Click to place a check mark in the SNMP Enabled check box.
4. Configure the SNMP server and header settings.
Community - SNMP community name to which the library belongs.
v
Name - Unique SNMP name for the system.
v
Location - Physical location of the system.
v
Contact - Contact person's name.
v
SNMPv3 engine ID - A read-only attribute that identifies the SNMPv3
v
engine.
5. Enter the trap IP addresses of the SNMP monitoring stations to be notified
when an event takes place and the security settings in the Trap List menu.

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Figure 40. Trap list settings
v Validity - Enable/Disable setting.

v Trap version - v1, v2c, or v3. For v2c and v3, the Inform check box
determines whether an SNMP INFORM request is sent instead of a trap
event.
v IP address - IPv4 and IPv6 addresses are supported. Host names can be
entered instead of numerical IP addresses if the DNS server is specified.
v Community (v1 or v2c) - SNMP community name.
v User name (v3 only) - SNMPv3 unique user name.
v Authentication (v3 only) - Authentication algorithm, MD5, or SHA. When an
algorithm is specified, an authentication password and confirmation of the
password are required.
v Privacy (v3 only) - Privacy service encryption and decryption algorithm, DES
or AES. When an algorithm is specified, a privacy password and
confirmation of the password are required.
6. Enter the SNMPv3 users who are allowed to access the tape library in the
SNMPv3 User List menu.
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Figure 41. SNMPv3 user list settings
v Validity - Enable/Disable setting.

v User name - SNMPv3 unique user name.
v Authentication - Authentication algorithm, MD5, or SHA. When an

v Privacy - Privacy service encryption and decryption algorithm, DES or AES.
When an algorithm is specified, a privacy password and confirmation of the
7. Select the event level to report in the Trap event field.
8. Click Test to send a test trap notification to the enabled IP addresses.
Managing user access
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Figure 42. User access settings
Note: This procedure is optional.
Add, modify, or remove users with the following information:

v Select action
– Add - To add new users.
- Enter the user name and password into the dialog box and assign the
user's role.

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Figure 43. Add User dialog box
- Click Submit to save the new user, Cancel to remove the user, or Clear to
remove the information and start over.
– Modify - To change the selected user’s access role or password.
– Remove - To delete the selected user from the system.
v User Name - The user name of a registered user.
v Role - The user access level for the registered user.
– Users are allowed to monitor the library, but not complete actions that affect
the physical library.
– Superusers are allowed to operate the physical and logical library, but not
– Administrator users are allowed access to the entire physical library and
logical library, including configuration. Only one administrator user must be
assigned the login name admin.
v Password indicates the status of the user's password.
– Expired: The maximum password age was exceeded. The password is now
invalid.
– Unchangeable: The minimum password age was not exceeded. You cannot
change the password.
– Available: The password is available to be changed.
– Locked: The maximum number of failed login attempts for the account was
exceeded. An administrator must unlock the account.
An administrator can add/modify/remove extra administrator, superuser, and user

accounts, and change passwords. User accounts are restricted to specific areas of
the library. For more information, see Chapter 2, “User interfaces,” on page 13.
A User account can be modified by an administrator to provide a user with

superuser or administrator access permissions to the library functions.
Enter all user IDs and passwords on the Library Configuration form in “Library
Configuration Form” on page 153.
Click Submit to transfer the settings to the library. A dialog message is displayed
when the settings are updated successfully.
Click Refresh to read the current settings from the library.

Configuring Password Rules Settings
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Figure 44. Password Rules screen
The Password Rules tab displays the rules for user passwords.
v Minimum number of characters - Choose the minimum password length. The
factory default value is 8. The maximum password length is 16.
v Minimum number of upper case alphabetic characters (A-Z) - Choose the
minimum number of uppercase alphabetic characters. The factory default value
is 1.
v Minimum number of lower case alphabetic characters (a-z) - Choose the
minimum number of lowercase alphabetic characters. The factory default value
is 1.
v Minimum number of numeric characters (0-9) - Choose the minimum number
of numeric characters. The factory default value is 1.
v Minimum number of special characters (!@#$%^&*()_+={}|[]\;':"<>?,./) -
Choose the minimum number of special characters. The factory default value is
0.
v Maximum number of identical consecutive characters - Choose the maximum
number of identical consecutive characters. The factory default value is 2. There
is no limitation if 0 is selected.
v Maximum number of failed logins before password is locked - Choose the
maximum number of failed logins before the password is locked. The factory
default value is 5. Possible range for this configuration option is 0 - 10. There is
no limitation if 0 is selected.
v Maximum number of days before password must be changed - Choose the
maximum number of days before the password must be changed. There is no
limitation if 0 is selected.
v Minimum number of days before password can be changed - Choose the
minimum number of days before the password can be changed. A password can
be changed immediately if 0 is selected.

v Number of password changes before an old password can be used again -
Choose the number of password changes that are required before a password
can be used again. A password can be reused immediately if 0 is selected.
Click Submit to save all the information.
Click Refresh to display the current password settings.
Saving the library configuration
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Figure 45. Save configuration
Note: This procedure is recommended.
Each time that you change the configuration of your library, save the configuration.
This function also maintains several library configuration profiles that can be
restored to the library when wanted with the Web User Interface.
To save library configuration:

1. Expand Configure Library, if necessary, and click Save/Restore in the left
2. Click Save to create a configuration file of your library on your computer.
Configuring your library with the Operator Panel

To configure your library with the Operator Panel, complete the following
procedures:
1. “Logging in to the Operator Panel”
2. “Configuring network settings”
3. “Configuring library settings” on page 49
Logging in to the Operator Panel

In many environments, the default network settings might be sufficient to access
your tape library on a network. To change the default network settings with the
Operator Panel, complete the following procedure:
1. When the library is initialized, press Enter to move to the Password screen.
2. Enter 0000, the default password. The top menu screen displays.
3. When finished with the Operator Panel, press Cancel to return to the top menu
screen.
4. When finished, press the Minus key to select Logout, and press Enter.

In many environments, the default network settings might be sufficient to access
your tape library on a network. To change the default network settings with the
Operator Panel, complete the following procedure:
1. From the top menu screen, press the Minus key to select Configuration, and
press Enter.
2. Link speed (Default: Auto Negotiation)
a. Select Configure Network Settings > Configure Link Speed.

b. Select the required speed and press Enter.
c. Press Enter again to apply the setting, or Cancel to reject the setting.
The speed must be set to Set Auto Negotiation for gigabit Ethernet
networks.
d. Press Cancel to backtrack through the menu hierarchy.
3. DHCP IPv4 (Default: Enabled)
a. Select Configure Network Settings > Configure DHCP > Configure
DHCPIPv4.
b. Select Enable DHCP IPv4 and press Enter to enable, or press Down and
select Disable DHCP IPv4 to disable.
4. DHCP IPv6 (Default: Disabled)
a. Select Configure Network Settings > Configure DHCP > Configure
DHCPIPv6.
b. Select Enable DHCP IPv6 and press Enter to enable, or press Down and
select Disable DHCP IPv6 to disable.
5. IPv4/IPv6 Address (Default: 0.0.0.0). If DHCP is disabled, set the IP address
manually.
a. Select Configure Network Settings > Change IP Address.
b. Select Set IP Address IPv4 to enter the IPv4 address of the tape library.
Set IP Address IPv6 to enter the IPv6 IP address (split over 4 screens).
6. IPv4 Subnet Mask (Default: 255.255.255.0). If DHCP IPv4 is disabled, set the
IPv4 subnet mask manually.
a. Select Configure Network Settings > Change Subnet Mask > Set Subnet
Mask.
b. Enter the IPv4 subnet mask.
7. IPv6 Prefix Length (Default: 64). If DHCP IPv6 is disabled, set the IPv6 prefix
length manually.
a. Select Configure Network Settings > Change Subnet Mask > Set Prefix
Length.
b. Enter the IPv4 prefix length.
8. IPv4/IPv6 Gateway (Default: 0.0.0.0). If DHCP is disabled, set the IP address
manually.
a. Select Configure Network Settings > Change Gateway.
b. Select Set Gateway Address IPv4 to enter the IPv4 gateway address or Set
Gateway Address IPv6 to enter the IPv6 gateway address (split over 4
screens).

9. Press Cancel to return to the Network Settings menu.
10. Press Cancel to return to the Configuration menu.
11. Press Cancel to return to the top menu screen.
Configuring library settings

To configure the library settings, complete the following procedure:
1. From the top menu screen, press the Minus key to select Configuration, and
press Enter.
2. Select Configure Library, and press Enter.
3. I/O Station (Default: Disabled)
a. Select Configure Library > Configure I/O Station.
b. Select Enable I/O Station to enable the 1-slot I/O station or Disable I/O
Station to disable.
4. Active Slots (Default: All)
a. Select Configure Library > Set Active Slots Count.
b. Select the number of active slots you would like to assign for the logical
library.
5. Library Mode (Default: Random)
a. Select Configure Library > Configure Library Mode.
b. Select Set Random Mode or Configure Sequential Mode, and press Enter.
Random - In random mode, the library allows the server's (host's)
Sequential - In sequential mode, the library's firmware predefines the
selection of the cartridges. After initialization, the firmware causes the
library to select the first available cartridge found (counting from the lowest
for loading into the drive.
v Loop - Sequential mode with loop mode ON loads the cartridge in the
lowest Column/Tier cartridge position after the cartridge in the highest
Column/Tier cartridge position is filled with data and sent back to its
home position. This procedure allows endless backup operations without
user interaction.
v Autoload - Sequential mode with autoload mode ON loads the first
available cartridge (the lowest Column/Tier cartridge position that
contains a cartridge) automatically if the library powers ON, or resets,
with an empty drive. If the library powers ON with a cartridge already in
the drive, sequential mode starts from the home position of that
cartridge, unless the host issues a rewind and unload command to the
drive. In which case the next cartridge in sequence is loaded into the
drive.
To start sequential mode if autoload is OFF, use the Move Cartridge
command to load the first cartridge into the drive. The sequence starts from
the home position of that cartridge. Cartridges need not to be in contiguous
slots.
To stop sequential mode, use the Move Cartridge command to unload the
drive. This command cancels sequential mode; the next sequential cartridge
is NOT loaded.

To restart sequential mode, use the Move Cartridge command again to load
a cartridge; the loading sequence resumes from the home position of that
cartridge.
6. Date/Time - Enter the local time and date manually if you do not plan to use a
network-based time server.
a. Select Configure Library > Configure Date/Time.
b. Select Set Date or Set Time, and press Enter.
v Date - Enter the date with the MM/DD/YYYY format.
v Time - Enter the time with the HH:MM:SS format.
c. Press Cancel to backtrack through the menu hierarchy.
7. Auto Cleaning (Default: Disabled)
a. Select Cofiguration > Configure Auto Cleaning.
b. Select Enable Auto Cleaning or Disable Auto Cleaning, and press Enter.
The Auto Cleaning function is enabled only if there is at least one inactive
position in the magazine in the library.
Populating the library with cartridges

The magazine is opened with the Operator Panel.
To populate the library with data and cleaning cartridges, complete the following
procedure:
1. From the top menu screen on the Operator Panel, press the Minus key to select
Unlock Magazine, and press Enter, or from Web User Interface: Manage
Library > Unlock Magazine.
2. Insert cartridges in the magazine.
Note: A blue release gate (▌1▐ in Figure 46) in the upper left corner of each
column in the cartridge magazine prevents each cartridge from falling out of
the front of the magazine. When manually releasing the gate with one hand,
position your other hand in front of the column opening to protect cartridges
that are ejected by the internal column spring.
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Figure 46. Cartridge release gate
Note: Column 5 Tier 2 is reserved as the exchange position. This position is

accessible by the library only. A locking mechanism prevents insertion of a
cartridge into the reserved slot.

Each cartridge must be inserted with the indicator arrow on the leading edge of
the upper surface of the cartridge pointing towards the cartridge magazine (see
Figure 47).
Note: Do not rely on the bar code label orientation, if attached, to provide an
indication of the correct cartridge orientation. The bar code label is right side
up if attached correctly.
L T O 1 2 3 L4
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Figure 47. Cartridge orientation
The Auto Cleaning function can be enabled only if the number of active slots is
less than the maximum available slots. The active slots are always enabled
starting with the lowest numerical cartridge position number in the magazine.
This position is at the drive end of the cartridge magazine. Place cleaning
cartridges in inactive cartridge positions for use by the auto cleaning function.
Do not store data or cleaning cartridges in the I/O Station (Column 5, Tier 1) if
the I/O station is enabled.
3. Put the magazine back into the library and wait for the library inventory to
complete. Then, you can proceed to the next step.
4. Press Cancel to return to the top-level menu.
Verifying library and drive operation

To verify the library is operating correctly:
1. From the top menu screen on the Operator Panel, press the Minus key to select
Service, and press Enter.
2. Press the Minus key to select Diagnostics, and press Enter.
3. Select Run Library Verify, and press Enter. Follow the on-screen instructions.
If there is a cartridge in a drive, the library moves the cartridge to its home
position, or to the I/O station if the home position is not known.
4. When prompted, insert a customer supplied scratch cartridge into the I/O
station.
When the scratch cartridge is loaded, the bar code reader reads the bar code
label on the cartridge and stores it for later comparison. The cartridge is then

moved to the tape drive, where the drive runs its own write/read/verify test.
When the test is done, the library tells the drive to eject the cartridge, and then
the cartridge is moved back to the I/O station. The bar code is read again and
compared with the value stored earlier.
5. When prompted, remove the cartridge from the I/O station.
The result of the test is reported on the Operator Panel.
If an error occurs, note the error code number and see “Error codes” on page
123.
6. Press Cancel to return to the top-level menu.
Taking the Library Online

When your library is configured, you are ready to save the library configuration
and take the library online.
Note: The tape drive is always online, regardless of whether the library is online
or offline.
To take the library online with the Operator Panel:

1. From the top menu screen, press the Minus key to select Commands, and press
Enter.
2. Select Change Library State, and press Enter.
3. Select Set Library Online, and press Enter.
4. Press Cancel repeatedly to return to the top-level menu.
5. Press the Minus key to select Logout, and press Enter.
To take the library online with the Web User Interface:

1. Save the library configuration.
a. Expand Configure Library, if necessary, and click Save/Restore in the left
b. Click Save, and then enter a file name and select a location to save the
configuration file.
2. Verify the library state.
a. Click Library State in the left navigation pane of the Web User Interface.
b. If the library is offline, click Bring Online.
c. Click Yes to confirm when prompted.
A message dialog displays when the operation is completed.
3. Click Logoff in the upper right corner of the window.
Registering for support notification

Support notification registration provides email notification when new firmware
levels are updated and are available for download and installation.
Enter your user name and password on the “Library Configuration Form” on page
153.
Note: Library firmware and tape drive firmware are verified and released together.
When the latest firmware is updated, verify that all installed components such as

the tape drive and library are at the latest levels noted on the Support website.
Mixing different levels of library and tape drive firmware is not supported and
might cause unpredictable results.
Dell suggests that you update library and drive firmware when new levels become
available. For instructions on updating library and drive firmware, see “Updating
library and drive firmware” on page 93.
Now you are ready to use your library.

Chapter 4. Operations
“The Operator Panel” on Monitoring the Library “Configuration settings” on page 57
page 56
“Current information” on page 57
“Firmware revision” on page 58
Managing the Library “Unlocking the I/O station” on page 58
“Unlocking the cartridge magazine” on page 59
“Moving cartridges” on page 59
“Unloading the drive” on page 60
“Cleaning the drive manually” on page 60
“Conducting a library inventory” on page 60
“Taking the library online and offline” on page 61
“Powering down the library” on page 61
“Shipping the library” on page 61
“Rebooting the drive” on page 62
“Rebooting the library” on page 62
“Logging out of the library” on page 62
Configuring the Library “Configuring auto cleaning” on page 62
“Configuring the number of active slots” on page 63
“Configuring the library access mode” on page 63
“Configuring date and time settings” on page 64
“Configuring Operator Panel settings” on page 66
“Configuring Web GUI Settings” on page 66
“Setting the library to factory defaults” on page 67
Servicing the Library “Checking the library error status” on page 67
“Running library verify diagnostic procedures” on
page 67
“Running drive diagnostic procedures” on page 68
55
“The Web User Monitoring the Library “The system summary” on page 70
Interface” on
“The library map” on page 71
page 69
Managing the Library “Moving cartridges” on page 73
“Unloading the drive” on page 74
“Cleaning the drive manually” on page 74
“Taking the library online and offline” on page
74
“Conducting a library inventory” on page 75
“Unlocking the cartridge magazine” on page 75
Configuring the Library “Managing user access” on page 76
“Configuring physical library settings” on page
79
“Configuring logical library settings” on page
79
“Configuring encryption settings” on page 82
“Configuring date and time settings” on page
84
“Configuring email notifications” on page 85
“Configuring SNMP trap notifications” on page
86
“Saving and restoring configuration settings”
on page 88
“Operator
interventions” on page
89
“Library logs” on page
90
“Trace data” on page 91
“Downloading drive
logs” on page 92
“Downloading library
logs” on page 92
“Resetting the library
and drives” on page 92
“Updating library and
drive firmware” on
page 93
“Accessor statistics” on
page 94
The Operator Panel

Figure 48 on page 57 shows the top-level menu tree structure of the Operator Panel
on the front of the TL1000 Tape Autoloader. For details on how to select
commands and options, see the description in “Operator Panel” on page 13.

Top Level Commands Configuration Service
Unlock I/O Station* Move Cartridge Configure Library View Error Status
Unlock Magazine Unload Configure Auto Cleaning Diagnostics
Commands Clean Drive Configure Network Settings View Firmware Revision
Configuration Inventory Configure Op Panel Settings Telnet Service Port*
View Current Information Move to Ship Position View Settings * For use by technical
support personnel only.
Service Reboot Drive Set Default
Logout Reboot Library
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* If enabled. Change Library State
Figure 48. Operator Panel top menus
Monitoring the library

Configuration settings
Configuration
View Settings
Figure 49. Configuration settings
Use Configuration > View Settings to display a list of the library configuration
settings.
The settings that are displayed include:

v Library settings
– I/O station (On/Off)
– Auto cleaning (On/Off)
– Number of cleaning slots when Auto cleaning is enabled
– Operator Panel back light setting
v Network settings
– Link speed
– IP address protocol
– IPv4 settings (IP address, subnet mask address, gateway address, DHCP)
– IPv6 settings (IP address, gateway address, prefix length, DHCP, stateless
Auto configuration)
v Drive settings
– Model number
Current information
View Current Information
Figure 50. Current information
Use View Current Information to display the network settings information.
Chapter 4. Operations 57
The settings that are displayed include:
v Network settings
– Worldwide node name
– IP address protocol stack
– IP address
Firmware revision
Service
View Firmware Revision
Figure 51. Firmware revision
Select Service > View Firmware Revision to display the current version of the
library firmware.
Managing the library

Unlocking the I/O station
Unlock I/O Station
Figure 52. Unlock I/O station command
Select Unlock I/O Station to unlock the I/O station. This menu option is available
only when the I/O station is enabled in the library configuration settings.
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Figure 53. I/O station unlocked
After the I/O station is closed, wait for the library to complete its inventory before
you proceed with normal library operations.

Note: A blue release gate in the upper left corner of each column in the cartridge
magazine prevents each cartridge from falling out of the front of the magazine.
When manually releasing the gate with one hand, position your other hand in
front of the column opening to protect cartridges that are ejected by the internal
column spring.
Unlocking the cartridge magazine
Unlock Magazine
Figure 54. Unlock magazine command
Select Unlock Magazine to unlock and remove the cartridge magazine.
When the cartridge magazine is unlocked, it can be removed from the library to
insert or remove data and cleaning cartridges. When the cartridge magazine is
fully inserted, the magazine locks into place.
After the magazine is closed, wait for the library to complete its inventory before
you proceed with normal library operations.
column spring.
Moving cartridges
Commands
Move Cartridge
Source Slot
Destination Slot
Figure 55. Move cartridge command
Select Commands > Move Cartridge to move data cartridges and cleaning
cartridges between the I/O station, storage positions, and tape drive.
Specify the following parameters:

v Source Slot - Specify a source that contains a cartridge.
v Destination Slot - Specify the destination.
Press the Enter key to move the cartridge from the source to the destination.
Note: Cartridges cannot be moved to the accessor with this command, but can be
moved from the accessor if, for example, the library was powered OFF with a tape
still held in the Picker.
Unloading the drive
Commands
Unload
Figure 56. Unload command
Select Commands > Unload to unload the cartridge from the tape head
mechanism.
Unload when library is in Random mode: The cartridge in the drive is unloaded
from the tape head mechanism, but is still retained inside the tape drive housing.
The Move Cartridge command moves the cartridge from the drive to another
location. Moving a tape cartridge from a drive to another location both unloads
and moves the cartridge in a single action.
Unload when library is in Sequential mode: The cartridge in the drive is unloaded
from the tape head mechanism, and returned to the cartridge home position.
Press the Enter key to unload the cartridge from the tape head mechanism.
Cleaning the drive manually
Commands
Clean Drive
Figure 57. Clean Drive command
Select Commands > Clean Drive to clean the tape drive manually with a cleaning
cartridge in either a cartridge storage position or the I/O station.
Press the Enter key to move the cleaning cartridge to the drive and start drive
head cleaning. The cleaning cartridge is returned to its home position when drive
cleaning is finished.
Conducting a library inventory
Commands
Inventory
Figure 58. Inventory command
Select Commands > Inventory to force the library to run an inventory of the
cartridge magazine, accessor, and tape drive to refresh the library map. An
inventory is conducted automatically when power is first turned ON or when the
cartridge magazine is removed and reinserted.
Press the Enter key to conduct the inventory.

Taking the library online and offline
Commands
Change Library State
Set Library Online
Set Library Offline
Figure 59. Online/Offline command
Select Commands > Change Library State to take the library online or offline.
It is sometimes necessary to take the library offline before servicing functions for
the library are done. Once these operations are finished, it is necessary to bring the
library online.
Note: The tape drive is always online, even when the library is offline.
Powering down the library

Before powering OFF the library, ensure that the library is in an idle state with no
mechanical movement of the accessor, and all data operations (for example, backup
operations, accessing of log files) are complete. Then, power OFF the library with
the power switch on the rear panel of the library.
Important: If you switch the library power OFF while the library is being
accessed, loss of data might occur.
Note: When power cycling the library, wait 10 seconds after the power is OFF
Shipping the library
Commands
Move to Ship Position
Figure 60. Move to Ship Position command
Select Commands > Move to Ship Position when the library is prepared to move
to a new location. The accessor must be placed in a parked position within the
library housing. Move to Ship Position finishes all active commands that are
received from the host application, does not process any new commands, and
moves the accessor to the parked position before the power is turned OFF.
1. When Unlock Magazine is displayed, press the Enter key to unlock the
cartridge magazine. The magazine unlocks and the display prompts the
removal of the magazine.
2. Remove all cartridges from the magazine and reinsert the magazine into the
slide mechanism. The library completes an inventory to verify no cartridges are
in the magazine.
3. If the magazine is empty, the library moves the accessor to the ship position.
The library can be powered down. If the magazine is NOT empty, the library
prompts to remove cartridges. After all cartridges are removed and the
magazine is replaced, start the ship position process again.
Rebooting the drive
Commands
Reboot Drive
Figure 61. Reboot Drive command
Select Commands > Reboot Drive to force the drive to reboot. You also specify
whether the library will come online or offline after it finishes rebooting.
Press the Enter key to reboot the drive.
Rebooting the library
Commands
Reboot Library
Figure 62. Reboot Library command
Select Commands > Reboot Library to force the library to reboot. You also specify
whether the library will come online or offline after it finishes rebooting.
Press the Enter key to reboot the library.
Logging out of the library
Logout
Figure 63. Logout command
Select Logout to log out of the library. The login screen is displayed for the next
user.

Configuring auto cleaning
Configuration
Configure Auto Cleaning
Enable Auto Cleaning
Disable Auto Cleaning
Figure 64. Auto Cleaning settings
Select Configuration > Configure Auto Cleaning to enable or disable automatic

head cleaning of the tape drive in the library.
Note: It is recommended that the Auto Clean function is enabled on the library.
With the Auto Clean function enabled, drive cleaning occurs automatically. The
only time Auto Cleaning is disabled is when your Backup Application requires that
it has control.

The drive can also be cleaned manually. For details, see “Cleaning the drive
manually” on page 60.
Configuring the number of active slots
Configuration
Configure Library
Set Active Slots Count
Active Slots
Figure 65. Active slot count settings
Select Configuration > Configure Library > Set Active Slots Count to set the
number of active data cartridge positions within the logical library.
Configure the number of active slots with the following setting:

v Active Slots - The maximum number of active slots that can be set is dependent
upon the I/O station configuration and auto cleaning setting.
The active cartridge slots always begin with the cartridge position with the lowest
cartridge address within the logical library.
Configuring the library access mode
Configuration
Configure Library
Configure Library Mode
Set Random Mode
Set Sequential Mode
Configure Loop Mode
Enable Loop Mode
Disable Loop Mode
Configure Autoload Mode
Enable Autoload Mode
Disable Autoload Mode
Figure 66. Library access mode settings
Select Configuration > Configure Library > Configure Library Mode to set the
logical library access mode.
Configure the library access mode with the following settings:

v Random Mode - In random mode, the library allows the server's (host's)
v Sequential Mode - In sequential mode, the library's firmware predefines the
selection of the cartridges. After initialization, the firmware causes the library to
select the first available cartridge found (counting from the lowest Column/Tier
position through the highest cartridge position in your library) for loading into
the drive.
– Loop - Sequential mode with loop mode ON loads the cartridge in the lowest
Column/Tier cartridge position after the cartridge in the highest Column/Tier
cartridge position is filled with data and sent back to its home position. This
mode allows endless backup operations without user interaction.
– Autoload - Sequential mode with autoload mode ON loads the first available
cartridge (the lowest Column/Tier cartridge position that contains a cartridge)
automatically if the library powers ON, or resets, with an empty drive. If the
library powers ON with a cartridge already in the drive, sequential mode will
start from the home position of that cartridge, unless the host issues a rewind
and unload command to the drive, in which case the next cartridge in
sequence will be loaded into the drive.
To start sequential mode if autoload is OFF, use the Move Cartridge command to
load the first cartridge into the drive. The sequence starts from the home
position of that cartridge. Cartridges do not need to be in contiguous slots.
To stop sequential mode, use the Move Cartridge command to unload the drive.
This mode cancels sequential mode; the next sequential cartridge is NOT loaded.
To restart sequential mode, use the Move Cartridge command again to load a
cartridge.
Configuration
Configure Library
Configure Date/Time
Set Date
Set Time
Figure 67. Date and time settings
Select Configuration > Configure Library > Configure Date/Time to set the date
and time on your library manually after a power disruption and when daylight
saving time starts and ends. The date is set in MM/DD/YYYY format, and the
time is set in 24-hour HH:MM:SS format.
The current date and time is also controlled automatically with a network-based
Network Time Protocol (NTP) server. For more information, see “Configuring
network settings” on page 65.

Configuration
Configure Network Settings
Configure Link Speed
Set Auto Negotiation
Set 10 Base-T Full
Set 10 Base-T Half
Set 100 Base-T Full
Set 100 Base-T Half
Configure DHCP
Configure DHCP IPv4
Enable DHCP IPv4
Disable DHCP IPv4
Configure DHCP Ipv6
Enable DHCP IPv6
Disable DHCP Ipv6
Change IP Address
Set IP Address Ipv4 Input IP Address
Set IP Address Ipv6 Input IP Address x 4
Change Subnet Mask
Set Subnet Mask Input Subnet Mask
Set Prefix Length Input Prefix
Change Gateway
Set Gateway Address Ipv4 Input Gateway
Set Gateway Address Ipv6 Input Gateway x 4
Figure 68. Network settings
Select Configuration > Configure Network Settings to set the network settings for
the library.
Note: The Internet Protocol (IPv4, IPv6, or dual IPv4/IPv6) selection is used for
the TL1000 Tape Autoloader IP address, subnet mask, gateway address, time server
address, mail server address, SNMP trap address, and EKM server addresses.
Configure the network with the following settings:

v Link Speed - Ethernet duplex mode (Auto, 10Base-T Full, 10Base-T Half,
100Base-TX Full, 100Base-TX Half).
v DHCP - (Dynamic Host Configuration Protocol) Enable DHCP to have the
library server or router negotiate the connection with the library.
– IPv4 - Select to enable DHCP with the IPv4 protocol.
– IPv6 - Select to enable DHCP with the IPv6 protocol
v IP Address - If DHCP is disabled, set the IP address of the library manually.
– IPv4 - Select to enter the library IP address with the IPv4 protocol.
– IPv6 - Select to enter four library IP addresses with the IPv6 protocol.
v Subnet Mask - If DHCP is disabled, set the IP address of the subnet mask.
– Subnet Mask - Select to enter the subnet mask address with the IPv4
protocol.
– Prefix Length - Select to enter the prefix length for the IPv6 protocol.
v Gateway - If DHCP is disabled, set the IP address of the gateway.
– IPv4 - Select to enter the gateway IP address with the IPv4 protocol.
– IPv6 - Select to enter four gateway IP addresses with the IPv6 protocol.
Configuring Operator Panel settings
Configuration
Configure Op Panel Settings
Configure LCD Back Light
Enable Auto Back Light
Input Count (min)
Disable Auto Back Light
Change Login Password
New Password
Reenter Password
Figure 69. Operator Panel settings
Select Configuration > Configure Op Panel Settings to set the preferences when
with the Operator Panel.
Configure the Operator Panel with the following settings:

v Back light - Select to enable the LCD back light when with the Operator Panel.
– Input Count - If the auto back light is enabled, specify the time duration
before the back light turns OFF. The setting uses a four-digit timer in minutes.
v Login Password - Select to change the Operator Panel four-character login
password. The new password must be reentered for confirmation before the
password is changed (default: 0000).
Configuring Web GUI Settings
Configuration
Configure WEB GUI Settings

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Unlock a User Account
Figure 70. Configuring Web GUI settings
Use Configuration > Configure Web GUI Settings > Unlock a User Account to
unlock a User Account.

The password of the user unlocked by Unlock a User Account is automatically
changed to secure.
Setting the library to factory defaults
Configuration
Set Default
Figure 71. Factory default settings
Select Configuration > Set Default to reset the library to the factory default
settings. See Table 13 on page 30. The date and time must be reset after restoring
factory default settings. See “Configuring date and time settings” on page 64.
Important: This configuration setting deletes all current library settings, and
should be used with utmost caution.
To restore your library configuration, see “Saving and restoring configuration

settings” on page 88.
Servicing the library

The Service menu on the Operator Panel gives users access to troubleshooting and
maintenance diagnostic tools.
Checking the library error status
Service
View Error Status
View Library Error Status
View Drive Error Status
Figure 72. Error status menu
Select Service > View Error Status to check the status of the major library
components.
Select the component to view its error status:

v Library - Checks the error status of the library.
v Drive - Checks the error status of the tape drive.
If an error occurs, press the Enter key to display specific error information. You
can check the meaning of error codes in “Error codes” on page 123.
Running library verify diagnostic procedures
Service
Diagnostics
Run Library Verify
Figure 73. Run Library Verify command
Select Service > Diagnostics > Run Library Verify to test the library and drive
hardware, communications, and the read or write capability of the library. Library
Verify is the most critical and most frequently used test, and is run after all
maintenance procedures to ensure correct library performance.
Note: Running the Library Verify diagnostic test unloads tape cartridges in the
drives if the host application has not already done so.
To run library verification diagnostic tests:

1. Select Run Library Verify, and press Enter. Follow the on-screen instructions. If
there is a cartridge in the drive, the library moves the cartridge to its home
position, or to the I/O station if the home position is not known.
2. When prompted, insert a scratch cartridge into the I/O station.
When the scratch cartridge is loaded, an inventory is conducted and the bar
code reader reads the bar code label on the cartridge and stores it for later
comparison. The scratch cartridge is then moved to the tape drive, where the
drive runs its own write/read/verify test. When the test is done, the library
tells the drive to eject the scratch cartridge, and then the cartridge is moved
back to the I/O station. The bar code is read again and compared with the
value stored earlier.
3. When prompted, remove the scratch cartridge from the I/O station.
The result of the test (PASSED or error message) is reported on the Operator
Panel.
4. View the Error Log to check if any errors occur.
If an error occurs, see “Error codes” on page 123 to identify and locate the
problem.
Running drive diagnostic procedures
Figure 74. Drive diagnostic procedures
Select Service > Diagnostics > Drive Diagnostics to run various drive-related
diagnostic tests.
To run drive diagnostic tests:

1. Select Drive Diagnostics, and press Enter. Select one of the diagnostic tests and
follow the on-screen instructions.
2. When prompted, insert a scratch (blank) cartridge into the I/O station.
v Normal R/W Test - Runs a shortened version of the Performance R/W Test.
It does not include the POST diagnostic, calibrate drive, or unique tape
motion tests. It checks the motors and head by running read/write tests on a

shortened section of tape, both inbound and outbound. Takes approximately
4 minutes (if no error occurs) to 9 minutes (if calibration is required).
v Perform R/W Test (Performance R/W Test) - Runs most of the tests that
normally occur when the library is powered ON (POST). When prompted,
load a CE scratch cartridge to run the calibrate drive, read/write, and tape
motion tests. These tests calibrate the read/write channel to optimum
settings, run a long read/write test with all servo positions, and exercise all
of the tape motion functions of the drive. Takes up to 30 minutes.
v When prompted, remove the cartridge from the I/O station.
The result of the test (PASSED or error message) is reported on the Operator
Panel.
v View the Error Log to check if any errors occur.
If an error occurs, see “Error codes” on page 123 to identify and locate the
problem.
The Web User Interface

Figure 75 shows all the menu options available from the Web User Interface for the
Administrator User account. For information on the menu user access privileges
for User, Superuser, and Administrator accounts, see Chapter 2, “User interfaces,”
on page 13.
Monitor Library Manage Library Configure Library Service Library
System Summary Move Cartridges User Access Key Path Diagnostics
Library Map Unload Physical Operator Interventions
Clean Drive Logical View Library Logs
Library State Network Traced
Inventory Encryption Download Drive Logs
Unlock Magazine Date and Time Download Library Logs
Notifications Reset Library/Drive
Save/Restore Firmware Update
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Usage Statistics
Figure 75. Web User Interface menu
Monitoring the library
The system summary
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Figure 76. System Summary screen
Select Monitor Library > System Summary to display a summary of the status of
the tape drive and the library, and the current configuration of the library,
comprising:
v Library name
v Library status (OK, Degraded, or Failed). It displays Not Ready while
initializing.
v Drive status (OK, Degraded, or Failed). It displays Empty, Loading, or Ejected
when the drive is empty, loading media, or media is ejected or unloaded in the
drive. It displays Cleaning when the cleaning cartridge is in the drive, and
Initializing while initializing.
v I/O Station status (Open/Closed, when I/O Station is enabled)
v Operator Panel LED indicators

v Number of cartridges and slot configuration
– Cartridge in the drive (0 or 1); Slots value is always “N/A”
– Number of cartridges in the active slots; Number of active slots
– Number of cartridges in the cleaning/inactive slots; Number of
cleaning/inactive slots
– Number of cartridges in the I/O Station (0 or 1) when enabled; Number of
I/O Station slots
– Number of cartridges in the reserved slot; Number of reserved slots
v Library firmware version
v Library serial number
v Drive firmware version
The library map
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Figure 77. Library Map screen
Select Monitor Library > Library Map to display a graphical view of the library.
Each component of the library is represented by a clickable icon. Select a
component in the library map to display detailed information for that component
of the library on the right side of the page. A grayed-out column represents the
I/O station. The information that is displayed varies according to the type of
device selected:
v Library information
– Accessor status (OK, Degraded, or Failed)
– Drive Status (OK, Degraded, or Failed). Drive Status displays Empty,
Loading, or Ejected when the drive is empty, loading media, or media is
ejected/unloaded in the drive. It displays Cleaning when the cleaning
cartridge is in the drive, and Initializing while initializing.
– I/O station (Enabled or Disabled)
– Auto cleaning (Enabled or Disabled)
– Magazine status (Inserted or Open)
– Library mode (Random or Sequential). In Sequential mode, Loop and Auto
load mode are also displayed.
v Ethernet information
– Status
– Protocol
– IP addresses
– DHCP (Enabled or Disabled)
– Subnet mask
– Gateway address
– Library worldwide node name
– MAC address
– Link speed
– NTP server
– SNMP trap
– Email address
v Cartridge
– Cartridge label that is detected by the bar code reader
– Encryption setting (for data cartridges)
– Media status (OK, Degraded, or Failed)
– Remaining uses for cleaning cartridges. When a cleaning cartridge is added to
the library (I/O station or cleaning slot) the remaining uses is displayed as 50.
The actual remaining uses are updated when the cleaning cartridge is loaded
into the tape drive. See “Cleaning cartridge” on page 101.
v Column n, Tier n
– Slot type (Storage, I/O station, or Cleaning)
– Element address
v Drive information
– Status (OK, Degraded, or Failed). Drive Status displays Empty, Loading, or
Ejected when the drive is empty, loading media, or media is ejected/unloaded
in the drive. It displays Cleaning when the cleaning cartridge is in the drive,
and Initializing while initializing.
– Vendor ID
– Product ID
– Firmware version
– Serial number
– Worldwide node name
– Encryption capability
– Drive event
– Cartridge information
v Accessor information
– Status (OK, Degraded, or Failed)
– Accessor event

Managing the library
Moving cartridges
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Figure 78. Move Cartridges screen
Use Manage Library > Move Cartridges to move data and cleaning cartridges
between the I/O station, storage positions, inactive slots, and tape drive. Move
cartridges by clicking and dragging a cartridge from one location to another, or by
right-clicking a cartridge and selecting a destination.
Select a cartridge to display information for that cartridge in the Source pane on
the right side of the page. Drag the cartridge to a valid destination location to
display information in the Destination pane. Release the mouse button to run the
move.
The following information is displayed:

v Source
– Location coordinates in the library (Column, Tier)
– Slot type (Storage, I/O station, or Cleaning)
– Element address
– Cartridge label
– Encryption capability for storage cartridges
– Remaining uses for cleaning cartridges. When a cleaning cartridge is added to
the library (I/O station or cleaning slot) the remaining uses are displayed as
50. The actual remaining uses are updated when the cleaning cartridge is
loaded into the tape drive. See “Cleaning cartridge” on page 101.
– Media status (OK, Degraded, or Failed)
v Destination
– Location coordinates in the library (Column, Tier)
– Status (for the tape drive)
– Slot type and element address
Note: Each column has a spring loaded mechanism that pushes the cartridges into
Tier 1. Moving a second cartridge into a column moves the first cartridge into Tier
2. Cartridges cannot be moved directly from Tier 1 in one column to Tier 2 in
another column in a single move operation (intermediate move operations are
required).
Note: Cartridges cannot be moved to the accessor with this command. However,
cartridges can be moved from the accessor with this command if the library was
powered OFF with a cartridge still held in the accessor.
Unloading the drive
Figure 79. Unload Drive screen
Select Manage Library > Unload Drive and click Unload to unload the tape
cartridge from the tape drive head.
Unload when library is in Random mode: The cartridge in the drive is unloaded
from the tape head mechanism, but is still retained inside the tape drive housing.
The Move Cartridge command moves the cartridge from the drive to another
location. Moving a tape cartridge from a drive to another location both unloads
and moves the cartridge in a single action.
Unload when library is in Sequential mode: The cartridge in the drive is unloaded
from the tape head mechanism, and returned to the cartridge home position
Cleaning the drive manually
Figure 80. Clean Drive screen
Select Manage Library > Clean Drive to clean a drive manually. Select a cleaning
cartridge to use (from the magazine or from the I/O station), and click Clean.
The cleaning cartridge is returned to its home position when the drive cleaning is
finished.
Taking the library online and offline
Figure 81. Library State screen
Select Manage Library > Library State to take the library online or offline. Check
the library status, and click the button that is displayed to change the library
status.

It is sometimes necessary to take the library offline before library servicing
functions are completed. Once these operations are finished, it is necessary to bring
the library back online.
Note: The tape drive is always online, even when the library is offline.
Conducting a library inventory
Figure 82. Inventory screen
Select Manage Library > Inventory to force the library to run an inventory of the
cartridge magazine, accessor, and tape drive to refresh the library map. Conduct an
inventory by clicking the Start button. The Inventory Progress bar indicates the
process in action. Wait until the operation finishes before normal library operations
resume.
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Figure 83. Inventory progress bar
An inventory is conducted automatically when the power is first turned ON or

when a cartridge magazine is inserted.
Unlocking the cartridge magazine
Magazine state: Locked

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Unlock
Figure 84. Unlock magazine
Select Manage Library > Unlock Magazine to unlock and remove the cartridge
magazine. When the cartridge magazine is unlocked, it can be removed from the
library to insert or remove data and cleaning cartridges. When the cartridge
magazine is fully inserted, the magazine locks into place. After the magazine is
closed, wait for the library to complete its inventory before normal library
operations resume.
column spring.
Note: If the cartridge magazine is not removed within 5 minutes, it is

automatically locked.
Managing user access
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Figure 85. User Access screen
Select Configure Library > User Access to add, modify, or remove administrator,
superuser, and user accounts, and to change passwords. Up to 7 users can be
configured with the Web User Interface.
Add, modify, or remove users with the following information:

v Select action
– Add - To add new users.
- Enter the user name and password into the dialog box and assign the
user's role.
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Figure 86. Add User dialog box
- Click Submit to save the new user, Cancel to remove the user, or Clear to
remove the information and start over.

– Modify - To change the selected user’s access role or password.
– Remove - To delete the selected user from the system.
v User Name - The user name of a registered user.
v Role - The user access level for the registered user.
– Users are allowed to monitor the library, but not complete actions that affect
the physical library.
– Superusers are allowed to operate the physical and logical library, but not
– Administrator users are allowed access to the entire physical library and
logical library, including configuration. Only one administrator user must be
assigned the login name admin.
v Password indicates the status of the user's password.
– Expired: The maximum password age was exceeded. The password is now
invalid.
– Unchangeable: The minimum password age was not exceeded. You cannot
change the password.
– Available: The password is available to be changed.
– Locked: The maximum number of failed login attempts for the account was
exceeded. An administrator must unlock the account.
An administrator can add/modify/remove extra administrator, superuser, and user

accounts, and change passwords. User accounts are restricted to specific areas of
the library. For more information, see Chapter 2, “User interfaces,” on page 13.
A User account can be modified by an administrator to provide a user with

superuser or administrator access permissions to the library functions.
Enter all user IDs and passwords on the Library Configuration form in “Library
Configuration Form” on page 153.
Configuring Password Rules Settings
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Figure 87. Password Rules screen
The Password Rules tab displays the rules for user passwords.
v Minimum number of characters - Choose the minimum password length. The
factory default value is 8. The maximum password length is 16.
v Minimum number of upper case alphabetic characters (A-Z) - Choose the
minimum number of uppercase alphabetic characters. The factory default value
is 1.
v Minimum number of lower case alphabetic characters (a-z) - Choose the
minimum number of lowercase alphabetic characters. The factory default value
is 1.
v Minimum number of numeric characters (0-9) - Choose the minimum number
of numeric characters. The factory default value is 1.
v Minimum number of special characters (!@#$%^&*()_+={}|[]\;':"<>?,./) -
Choose the minimum number of special characters. The factory default value is
0.
v Maximum number of identical consecutive characters - Choose the maximum
number of identical consecutive characters. The factory default value is 2. There
is no limitation if 0 is selected.
v Maximum number of failed logins before password is locked - Choose the
maximum number of failed logins before the password is locked. The factory
default value is 5. Possible range for this configuration option is 0 - 10. There is
no limitation if 0 is selected.
v Maximum number of days before password must be changed - Choose the
maximum number of days before the password must be changed. There is no
limitation if 0 is selected.
v Minimum number of days before password can be changed - Choose the
minimum number of days before the password can be changed. A password can
be changed immediately if 0 is selected.

v Number of password changes before an old password can be used again -
Choose the number of password changes that are required before a password
can be used again. A password can be reused immediately if 0 is selected.
Click Submit to save all the information.
Click Refresh to display the current password settings.
Configuring physical library settings
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Figure 88. Physical library settings screen
Select Configure Library > Physical to configure the I/O station and auto
cleaning.
Configure the I/O station and auto cleaning cartridge slot assignment with the
following settings:
v Library name - Use to enter a name for your library.
v Auto cleaning - Use to enable automatic cleaning of the tape drive. Auto
cleaning can be enabled only when there the number of active slots is less than
the total number of available slots in the library.
v Bar code label length - Use to choose the number of characters in the cartridge
bar code that is reported to the host computer.
Configuring logical library settings

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Figure 89. Logical library settings screen
Select Configure Library > Logical to configure the library access mode for the
logical library and the number of active cartridge slots.
Configure the library access mode with the following settings:

v Library mode - The library mode can be set to Random or Sequential.
– Random - In random mode, the library allows the server's (host's) application
software to select any data cartridge in any order.
– Sequential - In sequential mode, the library's firmware predefines the
selection of the cartridges. After initialization, the firmware causes the library
to select the first available cartridge found (counting from the lowest
for loading into the drive. See “Location coordinates and element addresses”
on page 9.
Loop - Sequential mode with loop mode ON loads the cartridge in the lowest
Column/Tier cartridge position after the cartridge in the highest Column/Tier
cartridge position is filled with data and sent back to its home position. This
mode allows endless backup operations without user interaction.
Autoload - Sequential mode with autoload mode ON loads the first available
cartridge (the lowest Column/Tier cartridge position that contains a cartridge)
automatically if the library powers ON, or resets, with an empty drive. If the
library powers ON with a cartridge already in the drive, sequential mode will
start from the home position of that cartridge, unless the host issues a rewind
and unload command to the drive, in which case the next cartridge in
sequence will be loaded into the drive.
To start sequential mode if autoload is OFF, select the Move Cartridges
command to load the first cartridge into the drive. The sequence starts from the
home position of that cartridge. Cartridges need not to be in contiguous slots.
To stop sequential mode, select the Move Cartridges command to unload the
drive. This mode cancels sequential mode; the next sequential cartridge is NOT
loaded.
To restart sequential mode, select the Move Cartridges command again to load a
cartridge.
v Number of active slots - Select the number of active slots you would like to
assign in your library. Selecting the number of active slots defines the number of
storage slots, number of cleaning/inactive slots, whether the I/O station is
enabled/disabled, and whether auto cleaning is allowed.
The first digit configures the number of active storage positions (4, 6, 8, or 9).
The second digit configures Column 5, Tier 1 of the magazine as an I/O Station
(0 when disabled, and 1 when enabled).
The Auto Cleaning function can be enabled only if there is at least one inactive
position in the magazine. If auto cleaning is enabled, the inactive positions
become cleaning cartridge positions.

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Figure 90. Network settings screen
Use Configure Library > Network to set the network settings for the library.
Note: The Internet Protocol (IPv4, IPv6, or dual IPv4/IPv6) selection is used for
the TL1000 Tape Autoloader IP address, subnet mask, gateway address, time server
address, mail server address, SNMP trap address, and EKM server addresses.
Configure the network with the following settings:

v Link speed - Ethernet duplex mode (Auto, 10Base-T Full, 10Base-T Half,
100Base-TX Full, 100Base-TX Half).
v TCP/IP settings - IPv4, IPv6, and dual stack IPv4/IPv6 are supported. To enable
the dual IPv4/IPv6 protocol, select both Use IPv4 and Use IPv6 and enter
parameters for both.
v Security - Select Enable SSL for Web to provide secure communications
between the web browser and the tape library.
corresponding button to obtain an IP address automatically (DHCP) or use static
IP address settings. When with DHCP, use the Operator Panel to determine the
library's assigned IP address. See “Current information” on page 57. Enter the
following parameters if with static IP address settings.
– Subnet mask - Defines and limits users within a local network.
corresponding check boxes to obtain an IP address automatically (DHCP), to
obtain an IP address with stateless auto configuration, or use static IP address
settings. Enter the following parameter if with static IP address settings.
– Prefix Length - Decimal value 0 - 128 indicating the number of contiguous,
high-order bits comprising the network portion of the address.
v DNS setting - Select Use DNS to use a domain name server. The DNS server, if
entered, allows the encryption, date and time, and notifications IP addresses to
be specified with host names instead of numerical IP addresses.
– DNS IP address - Sets the IP address of the DNS server.
Configuring encryption settings

Two types of encryption can be configured for your library. The default is None.
The two types are
v Application Managed Encryption - For encryption in operating environments
that run an application capable of generating and managing encryption policies
and keys.
v Library Managed Encryption - For encryption by the TL1000 Tape Autoloader
tape drive.
If you did not purchase the feature for Library Managed encryption, you can
configure your library for Application Managed encryption. If you select
application-managed encryption, no further configuration steps are necessary. Click
Submit to enable the setting.
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Figure 91. Application Managed Encryption
Note: Library Managed Encryption (LME) is available only by purchasing a library

with the Library Managed Encryption Feature installed. When available, library
managed encryption will only be offered for purchase at point of sale on LTO-6
and LTO-7 TL1000 tape libraries. Library managed encryption will not be offered
as an upgrade on existing TL1000 tape libraries.

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Figure 92. Library Managed Encryption as a choice
Select Configure Library > Encryption to configure an encryption method for data
that is stored on tape cartridges.
Note: Application Managed Encryption (AME) does not require a key. Library
Managed Encryption (LME) is available only by purchasing a library with the
Library Managed Encryption Feature installed.
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Figure 93. Library Managed Encryption settings
Configure encryption with the following settings:

1. Expand Configure Library, if necessary, and click Encryption in the left
2. In the Encryption method: drop-down menu, choose Library Managed
Encryption (if library is purchased with the Library Managed Encryption
feature) to enable encryption in your library. Application Managed Encryption
is also a choice. No further configuration steps are necessary for Application
Managed Encryption.
3. Encryption policy (library-managed encryption)
v Encrypt All (default) - All tape cartridges that are loaded into the tape drive
are encrypted.
v Internal Label - Selective Encryption - This option is used only for
Symantec's Veritas NetBackup.
v Internal Label - Encrypt All - This option is used only for Symantec's Veritas
NetBackup.
4. Security (library-managed encryption) - Sets secure communications with
secure sockets layer (SSL).
v Enable SSL for EKM - Select to enable secure SSL communications between
the tape library and the EKM server.
5. Primary EKM Server Settings and Secondary EKM Server Settings
(library-managed encryption) - For encryption to work, at least one server
must be configured with an IP address and port number.
v IP address - The IP address of the encryption key manager. IPv4, IPv6, and
dual stack IPv4/IPv6 are supported.
v TCP port number - The TCP port number of the encryption key manager.
v SSL port number - The port number of the encryption key manager.
To determine whether a cartridge is encrypted, use Configure Library > Library

Map and select the cartridge. The screen displays whether the cartridge is
encrypted, not encrypted, or unknown.

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Figure 94. Date and time settings screen
Select Configure Library > Date and Time to configure the date and time settings
with one of three methods. The date and time can be automatically updated with a
remote NTP time server over the network. Alternatively, the date and time can be
synchronized with the clock on your host computer. And lastly, that date and times
can be set manually.
Note: Selecting Refresh refreshes the date and time.
Note: If you choose to manually set your date and time, you must reset the date
and time after the library is power cycled and after a library reset.

Note: When the library is power cycled, wait 10 seconds after the power is OFF
before powering ON the library again.
The TL1000 Tape Autoloader communicates with an NTP server with the following
conditions:
v Client/server basis operation
v UDP (User Datagram Protocol) to access the NTP server
v Does not use authentication keys
v Library polling is every 12 hours
Configure the date and time with the following settings:

v NTP Server - Enables time and date control with a time server on the network.
– NTP server address - The IP address of the time server. IPv4 and IPv6
addresses are supported, depending on the TCP/IP settings. Host names can
be entered instead of numerical IP addresses if Use DNS is selected in the
Network settings.
– Time zone - The time zone relative to Greenwich Mean Time (GMT).
v If the time server is disabled, enter the local time and date manually.
– Date - The date with the MM/DD/YYYY format.
– Time - The time with the HH:MM:SS format.
v Auto Adjustment by PC - Select a time interval and click Start to synchronize
the library with the clock on your host computer at regular intervals. The Web
User Interface Java Applet must be running continuously to use this function.
when the settings have been updated successfully.
Configuring email notifications
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Figure 95. Email settings screen
Select Configure Library > Notifications > SMTP (Mail) Settings to configure the
email settings for sending event information whenever an event of a certain level
occurs.
Configure email notification with the following settings:

v SMTP server address - SMTP mail server IPv4 or IPv6 address (depending on
network configuration)
v Sender address - email message header information
v Subject - email message header information
v Mail to - email addresses of contacts to be notified of the event
v Mail event - Event level notification threshold
– Error events
– Error and Warning events
– Error, Warning, and Information events
Click Test to send a test message to the addresses enabled in the Mail to fields.
Configuring SNMP trap notifications
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Figure 96. SNMP settings screen
Use Configure Library > Notifications > SNMP Settings to configure the trap
settings for sending event information whenever an event of a certain level occurs,
and to register users who can access the tape library with SNMP Version 3. The
traps that are supported by the TL1000 Tape Autoloader are listed in “Trap
definitions (types)” on page 136.

Download the SNMP MIB file for this library from www.Dell.com/support. Install
the MIB file on your SNMP server. Refer to your server application documentation
for instructions.
Configure SNMP trap notification with the following settings:

v SNMP Enabled - The SNMP Enabled check box must have a check mark to
enable SNMP notifications.
v Community - SNMP community name (for example, “public”)
v Name - Device name (for example, “TL1000 Tape Autoloader”)
v Location - Physical location of the tape library
v Contact - Contact individual's name
v SNMPv3 engine ID - A read-only attribute that identifies the SNMPv3 engine.
v Trap event - Event level notification threshold
– Error events
– Error and Warning events
– Error, Warning, and Information events
v Trap List - IP addresses of the SNMP monitoring stations to be notified when an
event takes place and the security settings.
– Validity - Enable/Disable setting.
– Trap version - v1, v2c, or v3. For v2c and v3, the Inform check box
determines whether an SNMP INFORM request is sent instead of a trap
event.
– IP address - IPv4 and IPv6 addresses are supported.
– Community (v1 or v2c) - SNMP community name.
– User name (v3 only) - SNMPv3 unique user name.
– Authentication (v3 only) - Authentication algorithm, MD5, or SHA. When an
– Privacy (v3 only) - Privacy service encryption and decryption algorithm, DES
or AES. When an algorithm is specified, a privacy password and confirmation
of the password are required.
v SNMPv3 User List - SNMPv3 users who can access the tape library.
– Validity - Enable/Disable setting.
– User name - SNMPv3 unique user name.
– Authentication - Authentication algorithm, MD5, or SHA. When an algorithm
is specified, an authentication password and confirmation of the password are
required.
– Privacy - Privacy service encryption and decryption algorithm, DES or AES.
When an algorithm is specified, a privacy password and confirmation of the
Click Test to send a test trap to the IP addresses enabled in the Trap to fields.
Saving and restoring configuration settings
Your library configuration can be saved and restored automatically by a cookie and
manually by with the Web User Interface. It is recommended that you use the Web
User Interface method whether you use the cookie method.
Important: Verify all configuration settings after your library configuration is

restored. Reset the library date and time (see “Configuring date and time settings”
on page 84).
Saving and restoring configuration automatically with cookies
If allowed by your web browser preference settings, cookies are employed to

automatically save your library configuration on your host computer and
automatically restore your library configuration if your library network
configuration uses a static IP address. The following flowchart illustrates how VPD
data is saved from and restored to a library with cookies.
Does Auto Saved

VPD Data exist for Library
IP Address?
Yes No
VPD Data
is Saved
Does Library S/N =
Auto Saved S/N?
Yes No
VPD Data
is Saved
Write Auto
Saved VPD Data to
Library?
Yes No
Auto Saved VPD

Data is written
to Library Overwrite Auto
Saved VPD Data?
Yes No
Auto Saved Auto Saved

VPD Data is VPD Data is
overwritten not overwritten
Figure 97. Save/Restore configuration with cookies

Saving and restoring configuration manually with Web User Interface
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Figure 98. Save/Restore screen
Select Configure Library > Save/Restore to manually save library configuration

settings to an external file or restore configuration settings from a file. This
function is useful when you have several logical configurations for different tape
storage implementations that you must switch between regularly.
Note: When the library configuration is saved manually, the library must be offline
to save to files and to restore from files.
Click Save to save the current settings to a file.
Click Restore to load the settings from a file.
Servicing the library

Operator interventions
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Figure 99. Operator interventions screen
Select Service Library > Operator Interventions to display a log history summary
of information, warning, and error events that occurred for the selected library
component units.
The summary can be filtered to display the operator intervention log for a specific
hardware component and specific event levels. The log is stored in memory on the
library control board. When the memory buffer is full, new events overwrite the
oldest events. The log is not cleared from memory when power is turned OFF.
Click Refresh to read the log of operator interventions from the tape library. You
can select an event in the Index List panel to display data specific to that event in
the Detail panel.
The information that is displayed for the operator intervention event comprises:
v Index number of the event
v Date the event occurred
v Time the event occurred
v Unit in the library where the event occurred
v Event level
v Description of the event
Library logs
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Figure 100. View Library Logs screen
Select Service Library > View Library Logs to display a log history summary of
errors that occurred.
The error log is displayed with sense data information. The summary can be
filtered to display errors with specific sense data code types.
Click Refresh to read the log of errors from the tape library. You can select an error
in the Index List panel to display data specific to that error in the Detail panel.
The information that is displayed for the error comprises:

v Index number of the error
v Date and time the error occurred
v Error code

v Description of the error
There are two types of error data that are displayed in the library log with
different Code attributes:
v Library/Drive sense data (Sense key/ASC/ASCQ)
For example, a 5/3B/0D error states that an illegal request was initiated that
resulted in a “medium destination element full” error that is reported by the
library. Selecting log entry 012 provides detailed sense data for this failure.
Information about sense data is listed in “Sense data” on page 143.
v Library/Drive error code ([Code])
For example, in log entry 010, a [0222] error states that the library cannot eject
medium because drive is in state of Prevent Media Removal. Information about
errors and action to resolve the problem are listed in “Error codes” on page 123.
Trace data
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Figure 101. Traces screen
Select Service Library > Traces to display a trace history of errors that occurred.
The summary can be filtered to display the type of errors that are occurring within
a specified time period.
The system trace data for the interval that is entered in the Number of Minutes
field is displayed. The summary can be filtered to trace data for specific system
logs.
Click Refresh to read the system trace data from the tape library.
The information that is displayed in the system trace data comprises:

v Index number
v Date and time of event
v Sense data
Downloading drive logs
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Figure 102. Download Drive Logs screen
Select Service Library > Download Drive Logs to download a tape drive memory
dump to file for use by support personnel to help troubleshoot a problem. To
create a drive memory dump, you must create both normal memory dump data
(currently stored in flash) and force memory dump data (currently stored in
memory and moved to flash).
Note: Both file name fields must be entered and the file names must be unique.
To download a drive log:

1. Take the library offline.
2. For each type of memory dump (normal or forced), click the corresponding
Browse button to display a dialog to enter a file name and to select a location
to save the drive log.
3. Click Download to download the drive log and save to a file.
Downloading library logs
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Figure 103. Download Library Logs screen
Select Service Library > Download Library Logs to download a tape library dump
to file for use by support personnel to help troubleshoot a problem.
To download a library log:

1. Take the library offline.
2. Click Browse to display a dialog to enter a file name and to select a location to
save the library log.
3. Click Download to download the library log and save to a file.
Resetting the library and drives

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Figure 104. Reset library and drive screen
Select Service Library > Reset Library/Drive to reset the library or the tape drive.

Select the target device and click Reset. The library and tape drive status is
displayed. A dialog message is displayed when the unit is reset. The reset
operation is fully completed when the tape library is taken online.
Updating library and drive firmware
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Figure 105. Firmware Update screen
Select Service Library > Firmware Update to update the library and drive
firmware.
Note: It is the customer's responsibility to maintain the library and drive firmware
at the most recent level.
Consider these recommendations to provide maximum performance and reliability:

v The latest version of microcode must be installed on your tape libraries and
devices.
v The library code must be updated first, unless noted otherwise. This action
supports any changes that are introduced in the library code for that drive, or
any changes made to the drive for that release.
v These firmware updates are intended to increase overall reliability, improve tape
handling, reduce the possibility of data errors, and enhance diagnostic
capabilities.
To determine the correct version of drive firmware in an S4H library:

1. Use Monitor System > Library Map to display the graphical view of the
library.
2. Select the Drive component in the library map to display Drive information
about the right side of the page.
3. Refer to the Product ID to determine which drive is installed in the library.
v Product ID: ULT3580-HH4
v Product ID: ULT3580-HH4 V2
4. Ensure that you download and install the correct drive firmware.
v Firmware for the ULT3580-HH4 drive is not compatible with the
ULT3580-HH4 V2 drive.
v Firmware for the ULT3580-HH4 V2 drive is not compatible with the
ULT3580-HH4 drive.
To update library and drive firmware:
1. Unload the tape drive, if there is a cartridge in the tape drive, before the library
and drive firmware are updated.
2. Use Service Library > Firmware Update and click Browse to locate the library
firmware file or the LTO SAS drive firmware file that you downloaded from
the Dell web site, then click Update. The Web User Interface indicates that the
operation is complete. This means that the firmware file is successfully moved
from the host computer to the library.
Note:
v Library firmware files will have an extension of ".fmg".
v LTO 4 or 5 drive firmware files will have an extension of ".ro".
v LTO 6 or 7 drive firmware files will have an extension of ".fmrz".
3. Wait for the library to reboot before normal library operations resume. It can
take several minutes before the library reboots.
4. Verify the firmware update by viewing the System Summary on the Web User
Interface.
Important: After the update process starts, you must wait until the library
reboots. Do not attempt to interrupt the process in any way, or the upgrade will
not be successful.
Accessor statistics
a29z0135
Figure 106. Usage Statistics screen
Select Service Library > Usage Statistics to view statistics information about the
movement of the robotics of the library.
v Motion counts - Lists the accumulated operation count for all movements,
accessor movements, picker movements, and X-axis movements.
v Retry counts - Lists the accumulated number of retries (reattempts to load
cartridges) in the drive and the cartridges positions by the accessor.

v Error counts - Lists the accumulated number of errors for the accessor, X-axis
movements, and drive load and unload operations.
Click Refresh to read the accessor statistics from the library. The Last refresh
shows the time of the most recent library data refresh.
Chapter 5. Media
“Data cartridges” on page 98
“Write once, read many (WORM) cartridges” on page 100
“Cleaning cartridge” on page 101
“Bar code labels” on page 101
“Write-Protect switch” on page 103
“Cartridge care and handling” on page 103
“Environmental and shipping specifications for tape cartridges” on page 106
To ensure that your Ultrium Tape Drive conforms to Dell's specifications for
reliability, use only LTO Ultrium tape cartridges. You might use other LTO-certified
data cartridges, but they might not meet the standards of reliability that are
established by Dell. The LTO Ultrium Data Cartridge cannot be interchanged with
the media used in other non-LTO Ultrium tape products.
Figure 107 shows the LTO Ultrium Data Cartridge and its components.
▌1▐ LTO cartridge memory ▌4▐ Write-protect Switch

▌2▐ Cartridge door ▌5▐ Label area
▌3▐ Leader Pin ▌6▐ Insertion guide
Figure 107. The LTO Ultrium Data Cartridge
Note: The same components are on all the LTO Ultrium Data Cartridges.
97
Data cartridges
The different generations of Ultrium data cartridges can be identified by color:
Table 14. Cartridge types and colors
Type Color
Ultrium 7 Purple
Ultrium 7 WORM Purple and Silvery gray
Ultrium 6 Black
Ultrium 6 WORM Black and Silvery gray
Ultrium 5 Burgundy
Ultrium 5 WORM Burgundy and Silvery gray
Ultrium 4 Green
Ultrium 4 WORM Green and Silvery gray
Ultrium 3 Slate Blue
Ultrium 3 WORM Slate Blue and Silvery gray
Ultrium 2 Purple
Ultrium 1 Black
All generations contain 1/2-inch, dual-coat, magnetic tape.
You can order tape cartridges with the bar code labels included, or you can order
custom labels.
When tape is processed in the cartridges, Ultrium Tape Drives use a linear,
serpentine recording format. The native data capacity and recording format of
Ultrium data cartridges is as follows:
Table 15. Cartridge Data Capacity and Recording Formats
Type Native Data Capacity Recording Format
Ultrium 7 6000 GB (15000 GB at 2.5:1 Reads and writes data on 3584
compression) tracks, 32 tracks at a time
Ultrium 6 2500 GB (6250 GB at 2.5:1 Reads and writes data on 2176
compression) tracks, sixteen tracks at a time
compression) tracks, sixteen tracks at a time.
compression) tracks, eight tracks at a time
compression) tracks, eight tracks at a time
The first set of tracks is written from near the beginning of the tape to near the
end of the tape. The head then repositions to the next set of tracks for the return
pass. This process continues until all tracks are written and the cartridge is full, or
until all data is written.

The cartridge door (▌2▐ in Figure 107 on page 97) protects the tape from
contamination when the cartridge is out of the drive. The tape is attached to a
leader pin (▌3▐ in Figure 107 on page 97) behind the door. When the cartridge is
inserted into the drive, a threading mechanism pulls the pin (and tape) out of the
cartridge, across the drive head, and onto a non-removable take-up reel. The head
can then read or write data from or to the tape.
The write-protect switch (▌4▐ in Figure 107 on page 97 prevents data from being
written to the tape cartridge. For more information, see “Write-Protect switch” on
page 103.
The label area (▌5▐ in Figure 107 on page 97) provides a location to place a label. .
The insertion guide (▌6▐ inFigure 107 on page 97) is a large, notched area that
prevents the cartridge from being inserted incorrectly.
Table 16. Nominal cartridge life: Load/unload cycles
Type Load/Unload Cycles
Ultrium 7 20,000 (20k)
Ultrium 6 20,000 (20k)
Ultrium 5 20,000 (20k)
Ultrium 4 20,000 (20k)
Ultrium 3 20,000 (20k)
Ultrium 2 10,000 (10k)
Ultrium 1 5000 (5k)
Cartridge compatibility
Table 17. Ultrium data cartridge compatibility with Ultrium tape drive
Ultrium LTO Ultrium Data Cartridges

Tape 6000 GB 2500 GB 1500 GB 800 GB 400 GB 200 GB 100 GB
Drive Ultrium 7 Ultrium 6 Ultrium 5 Ultrium 4 Ultrium 3 Ultrium 2 Ultrium 1

7 Write Write
6 Write Write
5 Write Write
Ultrium Read/ Read/ Read
4 Write Write only
3 Write Write
Ultrium Read/ Read/
2 Write Write
Ultrium Read/
1 Write
Chapter 5. Media 99
Write once, read many (WORM) cartridges
Certain Records retention and data security applications require a write once, read
many (WORM) method for storing data on tape. The LTO Ultrium 7, Ultrium 6,
Ultrium 5, and Ultrium 4 drives enable WORM support when a WORM tape
cartridge is loaded into the drive.
WORM media
Because standard read/write media are incompatible with the WORM feature, a
specially formatted WORM tape cartridge (see Figure 108) is required. Each
WORM cartridge has a unique, worldwide cartridge identifier (WWCID), which
consists of the unique CM chip serial number and the unique tape media serial
number. Ultrium 7 WORM cartridges are two-tone purple and silvery-gray.
Figure 108. Ultrium data and WORM tape cartridges
Data security on WORM media

Certain built-in security measures help ensure that the data written on a WORM
cartridge does not become compromised, for example:
v The format of an Ultrium 7, Ultrium 6, Ultrium 5, or Ultrium 4 WORM tape
cartridge is unlike that of standard read/write media. This unique format
prevents a drive that lacks WORM-capable firmware from writing on a WORM
tape cartridge. For LTO 7, native data capacity is 6000 GB and compressed data
capacity is 15000 GB.
v When the drive senses a WORM cartridge, the firmware prohibits the changing
or altering of user data that are already written on the tape. The firmware tracks
the last appendable point on the tape.
WORM media errors

The following conditions cause WORM media errors to occur:
v Information in the servo manufacturer's word (SMW) on the tape must match
information from the cartridge memory (CM) module in the cartridge. If it does
not match, a media error code 7 posts on the drive's single-character display
(SCD).
v Inserting a WORM tape cartridge into a drive that is not compatible with
WORM causes the cartridge to be treated as an unsupported medium. The drive
reports a media error code 7. Upgrading the drive firmware to the correct code
level resolves the problem.
Requirements for WORM capability

To use the WORM capability of your LTO Ultrium generation 7, 6, 5, or 4 drive,
you must use a compatible WORM tape cartridge. See “Cartridge compatibility”
on page 99 for cartridge and VOLSER compatibility.
Cleaning cartridge
An Ultrium Universal Cleaning Cartridge is required to clean the tape drive. The
drive itself determines when it must be cleaned and notifies the library. When
notified, the library indicates that the drive needs cleaning by turning ON the
"Clean Drive" LED on the front panel of the library and posting a message on the
library display.
A tape drive within a library requires the use of a library menu function to either
automatically or manually clean the tape drive. See Chapter 4, “Operations,” on
page 55.
Important: The drive must be cleaned only when it is requested by the drive.
The Ultrium Universal Cleaning Cartridge is valid for 50 uses. The cartridge's
LTO-CM (Cartridge Memory) chip tracks the number of times that the cartridge is
used.
Note: The drive automatically ejects an expired cleaning cartridge.
Bar code labels

A bar code label contains:
v A volume serial number (VOLSER) that is human-readable
v A bar code that the library can read
Note: LTO drives do not require cartridges to have bar code labels. Specific library
types or models might require cartridges to have bar code labels.
When read by a library's bar code reader, the bar code identifies the cartridge's
VOLSER to the library. The bar code also tells the library whether the cartridge is a
data cartridge or cleaning cartridge. In addition, the bar code includes the
two-character media-type identifier Lx, where x equals 1, 2, 3, 4, 5, 6, or 7. L
identifies the cartridge as an LTO cartridge and the number represents the
generation of cartridge for that cartridge type. Figure 109 on page 102 shows a
sample bar code label for the LTO Ultrium Tape Cartridge.
Tape cartridges can be ordered with the labels included or with custom labels.
Table 18. Cartridges and VOLSERs compatible with the Ultrium Tape Drives
Cartridges VOLSER
Ultrium 7 Data Cartridge xxxxxxL7
Ultrium 7 WORM Cartridge xxxxxxLX
Ultrium 6 WORM Cartridge xxxxxxLW
Ultrium 5 WORM Cartridge xxxxxxLV
Ultrium 4 WORM Cartridge xxxxxxLU
Ultrium 3 WORM Cartridge xxxxxxLT
Chapter 5. Media 101

Table 18. Cartridges and VOLSERs compatible with the Ultrium Tape Drives (continued)
Cartridges VOLSER
Ultrium 1 Data Cartridge (READ ONLY) xxxxxxL1
LTO Ultrium Cleaning Cartridge CLNxxxLx
To determine the complete specifications of the bar code and the bar code label,
contact your sales representative.
When a bar code label is attached to a tape cartridge, place the label only in the
recessed label area (see ▌5▐ in Figure 107 on page 97). A label that extends outside
of the recessed area can cause loading problems in the drive.
Attention: Do not place any type of mark on the white space at either end of the
bar code. A mark in this area might prevent the library from reading the label.
L T O 1 2 3 L7
a69i0360
Figure 109. Sample bar code label on the LTO Ultrium 7 Tape Cartridge. The volume serial number (LTO123) and bar
code are printed on the label.
Guidelines for the use of bar code labels

Apply the following guidelines whenever using bar code labels:
v Do not reuse a label or reapply a used label over an existing label.
v Before you apply a new label, remove the old label by slowly pulling it at a
right angle to the cartridge case.
v Use peel-clean labels that do not leave a residue after they are removed. If there
is glue residue on the cartridge, remove it by gently rubbing it with your finger.
Do not use a sharp object, water, or a chemical to clean the label area.
v Examine the label before it is applied to the cartridge. Do not use the label if it
has voids or smears in the printed characters or bar code (a library's inventory
operation takes much longer if the bar code label is not readable).
v Remove the label from the label sheet carefully. Do not stretch the label or cause
the edges to curl.
v Position the label within the recessed label area (see ▌5▐ in Figure 107 on page
97).
v With light finger pressure, smooth the label so that no wrinkles or bubbles exist
on its surface.
v Verify that the label is smooth and parallel, and has no roll-up or roll-over. The
label must be flat to within 0.5 mm (0.02 in.) over the length of the label and
have no folds, missing pieces, or smudges.

v Do not place other machine-readable labels on other surfaces of the cartridge.
They might interfere with the ability of the drive to load the cartridge.
Write-Protect switch
The position of the write-protect switch on the tape cartridge (see ▌1▐) determines
whether you can write to the tape. If the switch is set to:
v The locked position (solid red), data cannot be written to the tape.
v The unlocked position (black void), data can be written to the tape.
If possible, use your server's application software to write-protect your cartridges

(rather than manually setting the write-protect switch). This application allows the
server's software to identify a cartridge that no longer contains current data and is
eligible to become a scratch (blank) data cartridge. Do not write-protect scratch
(blank) cartridges. The tape drive cannot write new data to them.
If you must manually set the write-protect switch, slide it left or right to the
desired position.
a67e0026
Figure 110. Setting the write-protect switch
Table 19. Location of the write-protect switch

▌1▐ Write-Protect switch
Cartridge care and handling

Attention: Do not insert a damaged tape cartridge into the drive. A damaged
cartridge can interfere with the reliability of a drive and might void the warranties
of the drive and the cartridge. Before inserting a tape cartridge, inspect the
cartridge case, cartridge door, and write-protect switch for breaks.
Incorrect handling or an incorrect environment can damage cartridges or their

magnetic tape. To avoid damage to your tape cartridges and to ensure the
continued high reliability of your LTO Ultrium Tape Drives, use the following
guidelines:

Provide training
v Post procedures that describe proper media handling in places where people
gather.
v Ensure that anyone who handles tape has been properly trained in handling and
shipping procedures. This includes operators, users, programmers, archival
services, and shipping personnel.
v Ensure that any service or contract personnel who perform archiving are
properly trained in media-handling procedures.
v Include media-handling procedures as part of any services contract.
v Define and make personnel aware of data recovery procedures.
Ensure proper packaging

v When shipping a cartridge, use the original or better packaging.
v Always ship or store a cartridge in a jewel case.
v Use only a recommended shipping container that securely holds the cartridge in
its jewel case during transportation.
v Never ship a cartridge in a commercial shipping envelope. Always place it in a
box or package.
v If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure
the following:
– Place the cartridge in polyethylene plastic wrap or bags to protect it from
dust, moisture, and other contaminants.
– Pack the cartridge snugly; do not allow it to move around.
– Double-box the cartridge (place it inside a box, then place that box inside the
shipping box) and add padding between the two boxes (see Figure 111).
Figure 111. Double-boxing tape cartridges for shipping
Provide proper acclimation and environmental conditions

v Before you use a tape cartridge, acclimate it to the operating environment for 24
hours or the time necessary to prevent condensation in the drive (the time will
vary, depending on the environmental extremes to which the cartridge was
exposed).
v Ensure that all surfaces of a cartridge are dry before inserting it.
v Do not expose the cartridge to moisture or direct sunlight.
v Do not expose recorded or blank cartridges to stray magnetic fields of greater
than 100 oersteds (for example, terminals, motors, video equipment, X-ray
equipment, or fields that exist near high-current cables or power supplies). Such
exposure can cause the loss of recorded data or make the blank cartridge
unusable.
v Maintain the conditions that are described in “Environmental and shipping
specifications for tape cartridges” on page 106.
Perform a thorough inspection

After you purchase a cartridge and before you use it, complete the following steps:
v Inspect the cartridge's packaging to determine potential rough handling.
v When a cartridge is inspected, open only the cartridge door. Do not open any
other part of the cartridge case. The upper and lower parts of the case are held
together with screws. Separating them destroys the usefulness of the cartridge.
v Inspect the cartridge for damage before you use or store it.
v Inspect the rear of the cartridge (the part that loads first into the tape load
compartment) and ensure that there are no gaps in the seam of the cartridge
case. If there are gaps in the seam (see Figure 112), the leader pin might be
dislodged.
Figure 112. Checking for gaps in the seams of a cartridge
v Check that the leader pin is properly seated.

v If you suspect that the cartridge was mishandled but it appears usable, copy any
data onto a good cartridge immediately for possible data recovery. Discard the
mishandled cartridge.
v Review handling and shipping procedures.
Handle the cartridge carefully

v Do not drop the cartridge. If the cartridge drops, slide the cartridge door back
and ensure that the leader pin is properly seated in the pin-retaining spring
clips.

v Do not handle tape that is outside the cartridge. Handling the tape can damage
the tape's surface or edges, which might interfere with read or write reliability.
Pulling on tape that is outside the cartridge can damage the tape and the brake
mechanism in the cartridge.
v Do not stack more than six cartridges.
v Do not degauss a cartridge that you intend to reuse. Degaussing makes the tape
unusable.
Examples of cartridge problems

Example: Split Cartridge Case (see “Perform a thorough inspection” on page 105)
The cartridge's case is damaged. There is a high possibility of media damage and
potential loss. Perform the following steps:
1. Look for cartridge mishandling.
2. Use the Leader Pin Reattachment Kit (part number 08L9129) to correctly seat
the pin. Then, immediately use data recovery procedures to minimize chances
of data loss.
3. Review media-handling procedures.
Example: Improper Placement of Leader Pin

1. Look for cartridge damage.
2. Use the Leader Pin Reattachment Kit (part number 08L9129) to correctly seat
the pin. Then, immediately use data recovery procedures to minimize chances
of data loss.
Environmental and shipping specifications for tape cartridges

Before you use a tape cartridge, acclimate it to the operating environment for 24
hours or the time necessary to prevent condensation in the drive (the time varies,
depending on the environmental extremes to which the cartridge was exposed).
The best storage container for the cartridges (until they are opened) is the original
shipping container. The plastic wrapping prevents dirt from accumulating on the
cartridges and partially protects them from humidity changes.
When you ship a cartridge, place it in its jewel case or in a sealed, moisture-proof
bag to protect it from moisture, contaminants, and physical damage. Ship the
cartridge in a shipping container that has enough packing material to cushion the
cartridge and prevent it from moving within the container.
Table 20 gives the environment for operating, storing, and shipping LTO Ultrium
Tape Cartridges.
Table 20. Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge
Environmental Specifications
Environmental Factor Operating Operational Storage1 Archival Storage2 Shipping
-23 to 49°C (-9 to
Temperature 10 - 45°C (50 - 113°F) 16 - 32°C (61 - 90°F) 16 - 25°C (61 - 77°F)
120°F)
Relative humidity
10 - 80% 20 - 80% 20 - 50% 5 - 80%
(non-condensing)
Maximum wet bulb
26°C(79°F) 26°C(79°F) 26°C(79°F) 26°C(79°F)
temperature

Table 20. Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge (continued)
Environmental Specifications
Environmental Factor Operating Operational Storage1 Archival Storage2 Shipping
Note:
1. The short term or operational storage environment is for storage durations of up to six months.
2. The long term or archival storage environment is for durations of six months up to 10 years.

Chapter 6. Troubleshooting
“How the library reports problems”
“Library error message content” on page 110
“Diagnosing a problem” on page 111
“Isolating problems” on page 114
“Installation and configuration problems” on page 116
“Interpreting front panel LEDs” on page 116
“Reseating cables” on page 118
“Emailing logs” on page 118
The TL1000 Tape Autoloader is a customer replaceable unit (CRU). The customer is
responsible for the setup and maintenance of the library. Warranty replacement of
the TL1000 Tape Autoloader, if required, is provided by exchanging the old unit
with a new unit. The customer is charged for onsite service if a service contract is
not in place.
When an error occurs during operation of the library, the library stops the current
operation and displays an error code on the Operator Panel. Unless otherwise
noted, try to resolve the problem by cycling power to the library and retrying the
last operation.
Note: When power cycling the library, wait 10 seconds after the power is switched
OFF before the library is powered ON again.
Before you place a service call or inform Dell Technical Support, observe the LEDs
on the front panel and error messages on the Operator Panel to determine exactly
which part is failing. See “Interpreting front panel LEDs” on page 116. If the LEDs
on all components are functioning properly, see “Diagnosing a problem” on page
111.
How the library reports problems

The library uses advanced problem detection, reporting, and notification
technology to alert customers of problems as soon as they occur. It completes
numerous self-tests to monitor the library's temperature, voltage and currents, and
standard library operations. These tests monitor the library when the library is
powered ON, and during normal operation when the library is idle.
If the test detects a problem, the library generates a message that identifies which
component is likely causing the problem. The library's Error LED and Attention
LED might turn ON to indicate an abnormal state. If the problem is not severe, the
Attention LED turns ON and the library continues to provide full functionality to
the library. If the problem is not recoverable, the Error LED turns ON and an error
message is displayed on the Operator Panel.
When the library generates an attention event or an error event, support staff can
be notified immediately by setting up email event notification or SNMP trap
109
notification. The type of event that generates email notification or SNMP trap
notification can be selected to limit the number of events to a specific priority
level.
Customers can frequently resolve a simple problem themselves by with the

information found in “Diagnosing a problem” on page 111. If the problem is
unrecoverable, the customer must contact Dell Technical Support (see “Contacting
Dell technical support” on page 119).
Library error message content

When a library event occurs, the event is logged in to flash memory on the Library
Control Board.
The library error log is viewed on the Operator Panel by selecting Service > View
Error Status. The log lists all of the library error messages in the order in which
they occurred, starting with the most recent at the top.
The Web User Interface can display a log history summary of information,
warning, and error events that occurred by selecting Service Library > Operator
Interventions. The summary can be filtered to display the operator intervention
log for a specific hardware component and specific event levels. The log is stored
in memory on the Library Control Board. When the memory buffer is full, new
events overwrite the oldest events. The log is not cleared from memory when
power is turned OFF. The information that is displayed in the Detail panel for the
selected operator intervention event consists of:
v Index number of the event
v Date the event occurred
v Time the event occurred
v Unit in the library where the event occurred
v Event level
v Description of the event
The Web User Interface can also display a log history summary of errors that
occurred by selecting Service Library > View Library Logs. The error log is
displayed with sense data information. The summary can be filtered to display
errors with specific sense data code types. The information that is displayed in the
Detail panel for the selected error consists of:
v Index number of the error
v Date and time the error occurred
v Error code
v Description of the error

Diagnosing a problem
Problem Area If... Then...
Cartridge A cartridge is not ejecting from 1. Try unloading the drive (Operator Panel: Commands
the drive... > Unload).
2. Power cycle the library.
3. If the cartridge does not eject from the drive, see
“Contacting Dell technical support” on page 119.
The cartridge case or tape inside Replace the tape cartridge.
the cartridge is damaged...
Your cleaning cartridge expires... Replace the cleaning cartridge.
A bar code label cannot be read 1. Export the suspect cartridge from the library.
by the bar code reader...
2. Confirm that the bar code label is not damaged or
missing. Replace the bar code label, if necessary.
3. Import the cartridge back into the library.
4. Inventory the library.
a. If no errors are reported, resume normal library
operations.
b. If an error is reported, see “Error codes” on page
123.
Cartridge Magazine The magazine will not unlock 1. Power cycle the library.
after issuing the Unlock
2. Try unlocking the magazine again (Operator Panel:
Magazine command from the
Unlock Magazine or Web user Interface: Manage
Operator Panel...
Library > Unlock Magazine).
a. If the magazine does not unlock, see “Unlocking
the cartridge magazine manually” on page 121.
b. If the magazine does unlock, resume normal
library operations.
The magazine can be partially 1. Verify that you requested the library to unlock the
removed from the library... entire magazine, not just the I/O station (if enabled)
then retry the operation.
The magazine seems stuck on
something inside the library... 2. Carefully pull the magazine out of the library. Stop if
you feel any resistance (as if something is blocking the
magazine inside the library).
3. If the magazine still cannot be removed from the
library, see “Contacting Dell technical support” on
page 119.
Chapter 6. Troubleshooting 111

Communication You are experiencing difficulty 1. If you have a recent backup of your configuration,
Functions with exercising some library proceed to the next step. If you do not, try to save one
functions (for example, updating now (Web User Interface: Configure Library >
firmware or logging in to the Save/Restore).
library remotely)...
2. If a static IP address is used, make note of your
library's IP address. With DHCP, proceed to the next
step.
3. Restore factory defaults (Operator Panel:
Configuration > Set Default).
4. With a static IP address, disable DHCP (the default
setting) and enter the library IP address (Web User
Interface: Configure Library > Network; Operator
Panel: Configuration > Configure Network Settings).
With DHCP, proceed to the next step.
5. Restore the library configuration (Web User Interface:
Configure Library > Save/Restore).
Encryption Encryption error displayed when 1. Check the host application to ensure that the host
the drive detects an error application is providing the correct encryption key.
associated with an encryption
a. Refer to the Sense Data that are returned for an
operation, if the problem
encryption operation.
occurred while the tape drive
was writing data to, or reading b. Retry the encryption operation after the host
data from, tape... application problems are resolved.
2. Reset the drive.
a. Refer to the error code displayed on the Operator
Panel if the drive resets and POST fails.
b. Retry the encryption operation if the drive resets
and POST complete without errors.
3. Ensure that the correct media is being used. Data
encryption is supported by LTO Ultrium 7, 6, 5, and 4
Data Cartridges only.
Encryption-related error is Check the host application's error logs, device driver logs,
posted... tape library error logs, and tape drive error logs for
entries that are related to encryption.

Error Codes or The library issued an error code... 1. Make note of the error code.
TapeAlert Flags
An error message was received 2. Power cycle the library.
by way of email notification (if a. If the error recurs, see “Error codes” on page 123.
enabled)...
b. If the error does not recur, resume normal library
operations.
A TapeAlert flag was received... 1. Make note of the TapeAlert flag.
2. Power cycle the library.
a. If the TapeAlert recurs, see “TapeAlert flags” on
page 137.
b. If the TapeAlert does not recur, resume normal
library operations.
The error code represents an See “Contacting Dell technical support” on page 119.
unrecoverable error...
You get repeated errors... 1. Reset the library.
2. If the library is still reporting errors, power cycle the
library. If no errors are reported, resume normal
library operations.
3. If the library still fails, reset factory defaults. If no
errors are reported, resume normal library operations.
4. If the problem persists, see “Contacting Dell technical
support” on page 119.
You are experiencing a problem 1. Run Library Verify to identify and resolve the
with your library and no error problem. See “Running library verify diagnostic
code was created... procedures” on page 67.
2. If the problem persists, see “Contacting Dell technical
Firmware The Library firmware does not Failure of the login screen to display on the Operator
complete the boot-up process and Panel in 15 minutes indicates that the boot-up process is
appears hung... not completing.
1. Power OFF the library and wait at least 1 minute
before the library is powered ON to recover from the
problem.
2. If a library firmware update was completed, try
repeating the update procedure.
All firmware (library and drive) See “Updating library and drive firmware” on page 93.
is not at the latest level...
Front Panel LEDs One or more front panel LEDs is See “Interpreting front panel LEDs” on page 116.
ON or blinking...
Host Attachment You are experiencing host See “Isolating host attachment interface problems” on
Interface attachment interface problems... page 115.
Installation and You are experiencing trouble See “Installation and configuration problems” on page
Configuration installing or configuring your 116.
library...
ITDT-SE The Performance Test duration Items affecting the duration of the test:
varies... v The level of adapter device driver
v Your adapter model and type

Library Not There is a blank operator Failure of the login screen to display on the Operator
Booting panel/display... Panel in 15 minutes indicates that the boot-up process is
not completing.
The accessor does not move...
1. Power OFF the library and wait at least 1 minute
The display is stuck on before the library is powered ON to recover from the
initialization for extended period problem.
of time... 2. If a library firmware update was completed, try
repeating the update procedure.
Logs You are required to download the Using the Web User Interface.
library log or drive log... v Library log: Service Library > Download Library Logs
v Drive log: Service Library > Download Drive Logs
Network Time The library time is not being Using the Web User Interface.
Protocol (NTP) updated by the NTP server... 1. Disable NTP.
2. Set the time manually.
3. Enable NTP.
Power If the power supply switch is ON See “Isolating library power problems.”
and the library is OFF...
Web User Interface HTML error 404 appears on See “Isolating Web User Interface problems” on page 115.
computer screen when trying to
launch the Web User Interface...
Isolating problems
Isolating library power problems
1. Ensure that the power cord is plugged in at the power supply and at the
electrical outlet, then turn library power ON. Feel for air that is flowing out of
the cooling fan grill on the rear of the library. Power is good if air is flowing
from the cooling fan grill.
2. If power is not working:
a. Plug the power cord into another electrical outlet.
b. Plug another device into the outlet to test.
c. If the outlet tests OK, try another power cord.
3. If you verified that the electrical outlet and power cord works properly, but the
power supply is still failing, replace the library.
4. If the power supply seems to be delivering power to the library; but air does
not flow from the power-supply cooling fan grill on the rear of the library,
replace the library.
Isolating drive problems

1. Ensure that the drive firmware is at the latest level (visit www.Dell.com/
support).
2. Cycle library power.
3. If the drive is experiencing permanent or temporary errors or if the Clean LED
is lit on the front panel of the library, clean the drive.
4. Run Library Verify.
a. If the test fails, replace the library.
5. With the host interface test tool, ITDT-SE, run the Scan functions to verify that
the host application interface can detect the drive and the library. To further

test the interface communication path, run the Test Device function, if available,
after the drive is selected. This function writes and reads data across the
interface, also sending a command to the drive to run the internal performance
read/write test.
6. If the host tool, ITDT-SE, cannot detect the drive or library, look for problems
with the host interface cabling, the HBA, the device driver, or the backup
application software.
Isolating Web User Interface problems

1. Verify that you entered the account name and password correctly. The account
name and password are case-sensitive.
2. Verify that other library users are not entering commands from the Web User
Interface or Operator Panel at the same time you are issuing commands.
3. Ensure that library firmware is at the latest level (visit www.Dell.com/support).
4. Ensure that the Ethernet cable is securely plugged in the rear of the library at
the Ethernet port.
5. Ensure that the correct IP, netmask, and gateway addresses are keyed into the
network parameters.
6. Ensure that the correct IP address is being used on the web browser.
7. If the Ethernet connection is a direct connection between the PC and the library,
a special "crossover" Ethernet cable is required.
Note: On newer PCs, either straight through or crossover Ethernet cables might
be used since the crossover requirement is provided internally.
8. Check the Ethernet cable carefully (or try another cable) and, if the cable is
connected to a network hub or switch, try a different port.
9. If the Web User Interface is still malfunctioning, refer to “Contacting Dell
technical support” on page 119.
Isolating host attachment interface problems
After successfully exercising “Isolating drive problems” on page 114, and more
specifically “Running library verify diagnostic procedures” on page 67 from the
Operator Panel (Service > Library Verify), the following procedures are suggested
to help isolate the failure to properly establish connectivity to the Host Bus adapter
(HBA).
1. Use the ITDT-SE utility to evaluate connectivity from the HBA through the
cabling to the drive. ITDT-SE does not require separate device drivers, thus the
Operating System can scan, and find all the LTO devices that are attached.
a. If ITDT-SE cannot successfully locate the LTO drive, suspect cabling or HBA
problems, and skip to Step 4.
b. If ITDT-SE successfully located the LTO drive, proceed to Step 3. See
“ITDT-SE” on page 119 for a brief description of ITDT-SE and instructions
on how to download the tool from the web.
2. If ITDT-SE successfully locates the LTO devices, verify that the correct
application device drivers and backup application software is properly
installed.
3. Ensure that all the required or latest available Operating System files or
updates (DLLs, PTFs) are installed and applied.

Installation and configuration problems
Problems that are encountered during the installation of the library are caused by
improper application software configuration errors or an incorrectly configured
operating system. If the application software that you are using is not
communicating with the library after installation, check:
v Accessor locking screw: Ensure that the accessor locking screw on the rear panel
of the library is removed before the library is powered ON. See “Removing the
accessor locking screw” on page 27.
v HBA LUN 0/1 support: A single ID addresses both drive and library since the
drive is LUN 0 and the library is LUN 1. These models require an HBA that
supports LUN scanning, which must be enabled at the HBA. See “Logical Unit
Number (LUN) scanning” on page 9.
v Cable connections: Ensure that there are no bent pins on cables and that all
connections are securely fastened.
v SAS cables and interposers: Ensure that SAS cables and interposers (if any) are
properly attached. See “Connecting the Host Interface cables” on page 28.
v Backup application installation: Refer to the documentation included with your
backup application software for instructions on how to verify installation.
v Device driver installation: Ensure that the correct device driver, if applicable, is
installed for the library.
Note: Many backup applications use their own drivers for the library and drive.
Before a driver is installed, make sure that it is not in conflict with the software.
Contact your backup application vendor for this information.
Review the information in Chapter 3, “Installation and configuration,” on page 21

to determine whether a step was missed or misread.
If you are still experiencing difficulty with installing or configuring your library,
see “Contacting Dell technical support” on page 119.
Important: Do not disassemble the library. The warranty on your library is voided
if the unit is disassembled without the approval of Dell Technical Support.
Interpreting front panel LEDs

Light emitting diodes (LEDs) on the front panel of the library provide a visual
indication about the status of certain library components. The LEDs can
communicate that a problem exists when operator interventions cannot.
Figure 113. Front panel LEDs
▌1▐ Ready/Activity LED ▌3▐ Attention LED

▌2▐ Cleaning LED ▌4▐ Error LED
Table 21. Front Panel LED indicators

Library Ready/Activity Message on
Cleaning LED Attention LED Error LED
Condition LED Display
POST (Power ON Flashes 2 times OFF OFF OFF INITIALIZING...
Self Test) per second INVENTORY...
Magazine open Flashes 2 times OFF OFF OFF PLEASE INSERT
per second MAGAZINE
Magazine Flashes 2 times OFF OFF OFF MAGAZINE
unlocked per second UNLOCKED
I/O Station open Flashes 2 times OFF OFF OFF PLEASE CLOSE
per second I/O STATION
I/O Station Flashes 2 times OFF OFF OFF I/O STATION
unlocked per second UNLOCKED
Library firmware Flashes 2 times OFF OFF OFF LOADER
is being updated per second FIRMWARE
UPDATING!
Drive firmware is Flashes 2 times OFF OFF OFF DRIVE
being updated per second FIRMWARE
UPDATING!
Drive dump is Flashes 2 times OFF OFF OFF DRIVE DUMP
being uploaded to per second DATA
host computer UPLOADING!
Library is offline Flashes 2 times OFF OFF OFF OFFLINE
per second
Cartridge is being Flashes 1 time per OFF OFF OFF READY
moved second
Library error ON OFF OFF ON *** CHK ***
occurred
CODE: [XXXX]
Drive error ON OFF OFF ON DRIVE FAULT
occurred
CODE: [X]
Cartridge error ON OFF ON OFF MEDIA FAULT
occurred
CODE: [X]
Cleaning ON OFF ON OFF REPLACE
cartridge expired CLEANING
MEDIA
Drive requested ON ON OFF OFF CLEAN DRIVE
cleaning
Drive is being ON Flashes 1 time per OFF OFF CLEANING...
cleaned second
Library is online ON OFF OFF OFF READY
and ready to
receive a
command

Reseating cables
To reseat external library cables, complete the following steps:
1. Locate the following cables on the rear panel of the library.
a. SAS attachment for the drive
b. Ethernet cable for connection to a network
c. Power supply cable
2. Check and reseat, if necessary, all of the cables that are connected to your
library.
3. Verify that there is no damage to any connector pins.
Emailing logs
Logs provide a summary of the status, warnings, and errors in the library, and
include configuration settings and information that is provided in Operator
Interventions.
Download current logs of the library and drive when requested by your service
representative. To email current logs:
1. Ensure that no applications are accessing the library. If a library operation is in
progress, wait until it finishes before attempting to generate the logs.
2. Download the current library log from the Web User Interface by selecting
Service Library > Download Library Logs, click Refresh, and click Download.
3. Download the current drive log from the Web User Interface by selecting
Service Library > Download Drive Logs, click Refresh, and click Download.
4. When requested by Dell, attach the log to an email message and send it to Dell
technical support for further diagnosis.

Chapter 7. Service procedures
“ITDT-SE”
“Contacting Dell technical support”
ITDT-SE
ITDT-SE is a tool with multifunction capability and is a quick, convenient, and
efficient method for drive firmware updates. It can also assist with drive dump
retrievals. Start it by entering the executable command from the directory where
the tool is located.
Some of the capabilities of this tool:

v Runs quick or extended diagnostic procedures on tape drives. If the library is
online to the server/host where the tool is, ITDT-SE communicates with the
drive through the library to load and unload a test cartridge.
v Retrieves firmware memory dumps from tape drives and libraries.
v Completes a firmware update on tape drives or libraries. See the note about
library firmware updates.
v Tests the performance of the environment by completely writing a cartridge and
measuring performance.
v Retrieves and displays cartridge information.
v Verifies the encryption environment.
v Does not require special device drivers.
v Is available for most major platforms. Scans the host interface and finds and
displays for selection all LTO devices.
Note: Be sure that you have the most current version of ITDT-SE if you are
updating firmware on a recent drive type. Before ITDT-SE is used, verify that your
library host operating system is at the latest released level. This verification
ensures optimum read/write operations for diagnostic procedures.
Note: If the library has a BCR (Barcode Reader) that requires 9.00 or greater
firmware, the Update function stops with an error code of "Unexpected Data" if
you attempt to downgrade the library firmware.
To download the ITDT-SE tool and instructions for using the tool, visit
www.Dell.com/support.
Contacting Dell technical support

For customers in the United States, call 800-WWW-DELL (800-999-3355).
Note: If you do not have an active Internet connection, you can find contact
information about your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides online and telephone-based support and service options. Service
availability varies by country and product, and some services might not be
119
available in your area. To contact Dell for sales, technical support, or customer
service issues follow the steps that are listed:
1. Visit www.Dell.com/support.
2. Verify your country or region in the Choose A Country/Region menu at the
bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link that is based on your need.
5. Choose the method of contacting Dell that is convenient for you.

Chapter 8. Removal and replacement procedures
“Required tools”
“Replacing a defective cartridge magazine”
“Unlocking the cartridge magazine manually”
Required tools
Installing or relocating the rack mount kit or deskside kit for your library requires
the following tool:
v #2 Phillips screwdriver
Replacing a defective cartridge magazine

After your replacement cartridge magazine is received, complete the following
steps to replace the defective cartridge magazine. The library does not need to be
powered OFF for this procedure.
1. Remove the defective cartridge magazine from the library with the Operator
Panel, the Web User Interface, or the manual method of removal.
v Operator Panel: Use the Unlock Magazine command. See “Unlocking the
cartridge magazine” on page 59.
v Web UI: Manage Library > Unlock Magazine. See “Unlocking the cartridge
magazine” on page 75.
v Manual method: See “Unlocking the cartridge magazine manually.”
2. After the defective magazine is removed from the library, remove all cartridges
from the defective magazine and insert them into the replacement magazine.
3. Insert the new magazine with cartridges into the library. Wait for the library to
complete its inventory before normal library operations resume.
4. Properly dispose of the defective magazine.
Unlocking the cartridge magazine manually

This procedure is used to remove the cartridge magazine manually when, for
example, the power is turned OFF or if the magazine fails to unlock in response to
the Unlock Magazine command from the Operator Panel and Web User Interface.
To unlock the cartridge magazine manually:

1. On the front panel, locate the access hole for the cartridge magazine lock
release mechanism to the left of the Operator Panel (▌1▐ in Figure 114 on page
122).
121
Figure 114. Cartridge magazine lock release access hole
2. Insert the end of a straightened paper clip, or similar object, into the lock
release access hole. Gently push the lock mechanism to release the lock and
eject the cartridge magazine.
3. If the I/O station is enabled, push the lock mechanism twice or push and hold
the lock mechanism until the cartridge is withdrawn far enough to clear the
I/O station lock.
4. Remove the cartridge magazine from the front of the library. If the magazine is
stuck in the library and does not eject, see “Contacting Dell technical support”
on page 119
5. Examine the magazine and cartridges for damage.
v If there is damage to a cartridge, replace that cartridge.
v If there is damage to the magazine, replace the magazine.

Error codes
“Library error codes”
“Drive error codes” on page 133
“Web User Interface error messages” on page 133
“Trap definitions (types)” on page 136
When an error occurs during operation of the library, the library stops the current
operation and displays an error code on the Operator Panel. Unless otherwise
noted, try to resolve the problem by cycling power to the library and retrying the
last operation.
Note: When power cycling the library, wait 10 seconds after the power is switched
OFF before powering ON again.
Library error codes

Table 22. Library error codes
Code (H) Description Panel Indication Action Required
0000 No valid error code information. -
At power-on initialization, a 1. Upgrade/reinstall firmware and try again.
0001 All 4 LEDs ON
firmware error was detected.
2. Cycle the power supply and try again.
Ready/Activity v If the problem is corrected, run Library
At power-on initialization, a RAM
0002 LED ON and Verify before normal library operations
(base area) error was detected.
Error LED ON resume.
At power-on initialization, a RAM v If the problem persists, see “Contacting
0003 CHK 0003
(buffer area) error was detected. Dell technical support” on page 119.
1. Observe LEDs. See “Interpreting front panel

LEDs” on page 116.
2. Reseat all cables. See “Reseating cables” on
page 118.
A usable drive could not be 3. Cycle the power supply and try again.
0008 CHK 0008
detected.
v If the problem is corrected, run Library
Verify before normal library operations
resume.
v If the problem persists, see “Contacting
Dell technical support” on page 119.
1. Remove the accessor locking screws. See

“Removing the accessor locking screw” on
page 27.
The accessor locking screw has
0009 CHK 0009 v If the problem is corrected, run Library
not been removed.
resume.
123
Table 22. Library error codes (continued)

2. Confirm the DHCP server settings.
page 118.
Information acquisition from the
0010 - 4. Cycle the power supply and try again.
DHCP server failed.
resume.

2. Confirm the time server settings.
page 118.
Time acquisition from the NTP
0011 - 4. Cycle the power supply and try again.
server failed.
resume.
LDI I/F error. 1. Observe LEDs. See “Interpreting front panel
0020 - LEDs” on page 116.
Transmit data abnormality
detected (NAK reception). 2. Reseat all cables. See “Reseating cables” on
page 118.
LDI I/F error.
0021 Receive timeout detected -
(ACK/NAK reception). Verify before normal library operations
resume.
LDI I/F error.
0022 Response packet reception -
timeout detected.
LDI I/F error.
0023 -
ENQ receive timeout detected.
LDI I/F error.
0024 -
Receive data abnormality
detected.
1. Confirm the Encryption Key Manager

settings.
0029 LDI command ends abnormally. -
page 118.
Commands to the Encryption Key Verify before normal library operations
002A - resume.
Manager over the retry limit.


page 118.
Commands to the encryption v If the problem is corrected, run Library
002B -
capable drive over the retry limit. Verify before normal library operations
resume.
LDI I/F error. Cycle the power supply and try again.
002C - v If the problem is corrected, run Library Verify
ACK IU event timeout detected.
before normal library operations resume.
LDI I/F error. v If the problem persists, see “Contacting Dell
002D - technical support” on page 119.
Response IU event timeout
detected.
LDI I/F error.
002E Transfer Ready IU event timeout -
detected.
LDI I/F error.
002F -
Undefined error detected.
1. Verify that the cartridge is compatible with

the drive in your library. See “Cartridge
compatibility” on page 99.
A drive media error detected
0040 CHK 0040 2. Verify that the cartridge is not
upon insertion.
write-protected. See “Write-Protect switch”
on page 103.
3. If it is a cleaning cartridge, verify that the
cartridge is not expired. See “Cleaning
cartridge” on page 101.
A hardware error detected upon v If the problem is corrected, run Library
0041 CHK 0041 Verify before normal library operations
media insertion
resume.
Cycle the power supply and try again.
v If the problem is corrected, run Library Verify
A drive load timeout error
0042 CHK 0042 before normal library operations resume.
detected upon insertion.
v If the problem persists, see “Contacting Dell
Verify that the cartridge is compatible with the
drive installed in the library. See “Cartridge
compatibility” on page 99.
0048 Incompatible medium installed. CHK 0048 v If the problem is corrected, run Library Verify
before normal library operations resume.
Error codes 125

Response acknowledge error 1. Initiate an inventory. See “Conducting a
received from bar code reader. library inventory” on page 60 (Operator
0053 CHK 0053
Suspect the bar code reader cable Panel) or “Conducting a library inventory”
connection. on page 75 (Web User Interface).
Receive data checksum error 2. Cycle the power supply and try again.
received from bar code reader. v If the problem is corrected, run Library
0056 CHK 0056
Suspect the bar code reader cable Verify before normal library operations
connection. resume.
Invalid data received from bar v If the problem persists, see “Contacting
0057 code reader. Suspect the bar code CHK 0057 Dell technical support” on page 119.
reader cable connection.
A bar code reader read-error
0058 detected. Suspect the bar code CHK 0058
A bar code reader FLASH control
0059 error detected. Suspect the bar CHK 0059
code reader cable connection.
A bar code reader diagnostics
005A error detected. Suspect the bar CHK 005A
code reader cable connection.
I2C I/F error. A transfer retry
005B detected. Suspect the bar code CHK 005B
I2C I/F error. Interrupt timeout
005C detected. Suspect the bar code CHK 005C
I2C I/F error.
005D Invalid signal (NAK) detected. CHK 005D

Suspect the bar code reader cable
connection.
I2C I/F error.
005E Bus arbitration lost error detected. CHK 005E

connection.
I2C I/F error.
005F Ready condition does not occur. CHK 005F

connection.
1. Attempt to unload the cartridge from the

accessor. See“Moving cartridges” on page 59
(Operator Panel) or “Moving cartridges” on
page 73 (Web User Interface).
Calibration failed because the
0070 accessor contains media. Suspect CHK 0070
the centering sensor. v If the problem is corrected, run Library
resume.

Calibration failed due to an Cycle the power supply and try again.
0071 empty magazine. Suspect the CHK 0071 v If the problem is corrected, run Library Verify
magazine set sensor. before normal library operations resume.
Calibration measurement invalid v If the problem persists, see “Contacting Dell
0072 data error. Suspect the centering CHK 0072 technical support” on page 119.
sensor, X motor, or P motor.
GET, centering check, or bar code
reader read operation failed
0074 because the accessor contains CHK 0074
media. Suspect the centering
sensor.
PUT operation failed because the
0075 accessor contains no media. CHK 0075
Suspect the centering sensor.
1. If the cartridge does not eject, try to unload

the cartridge from the drive with the
Operator Panel (Commands > Unload) or
the Web User Interface (Manage Library >
Unload). Move the cartridge from the drive
Drive does not enter EJECT state to the I/O Station. Remove the cartridge
(and media not ejected) within from the library and inspect for damage and
007C CHK 007C replace, if necessary.
200 seconds of a GET command.
Suspect the drive. 2. Cycle the power supply and try again.
resume.
Drive does not enter MOUNT Cycle the power supply and try again.
state within 200 seconds of a PUT v If the problem is corrected, run Library Verify
007D CHK 007D
command. Suspect the drive or X before normal library operations resume.
motor.
Drive does not enter SET state technical support” on page 119.
within 3 seconds of a PUT
007E CHK 007E
command. Suspect the drive or X
motor.

page 118.
Drive I/F or connection error
007F occurs during a PUT operation or CHK 007F v If the problem is corrected, run Library
GET operation. Suspect the drive. Verify before normal library operations
resume
Error codes 127

X movement error #1. 1. Check the accessor locking screw and
remove it if it is installed. See “Removing the
During X movement, the target
0080 CHK 0080 accessor locking screw” on page 27.
stop position's origin sensor error
detected. Suspect the X origin 2. Cycle the power supply and try again.
sensor or X motor. v If the problem is corrected, run Library
X movement error #2.
resume.
0081 During X movement, a motor CHK 0081 v If the problem persists, see “Contacting
sync error detected. Suspect the X Dell technical support” on page 119.
encoder sensor or X motor.
X movement error #3.
0082 During initialization, a motor sync CHK 0082

error detected. Suspect the X
encoder sensor or X motor.
During an eject operation or move
operation (to a storage position),
0083 the X origin sensor could not be CHK 0083
detected. Suspect the X origin
sensor or X motor.
During initialization, the X origin
position could not be detected.
0084 CHK 0084
Suspect the X origin sensor or X
motor.
X calibration error #1.
0088 During X calibration, centering CHK 0088

sensor OFF condition could not be
detected.
X calibration error #2.
0089 During X calibration, centering CHK 0089

sensor ON condition could not be
detected.
1. Confirm that the magazine is closed.

During X operation, the cartridge v If the problem is corrected, run Library
008F magazine was removed. Suspect CHK 008F Verify before normal library operations
the magazine set sensor. resume.
1. Confirm the media is compatible.

Failed to detect media in the
accessor at completion of GET v If the problem is corrected, run Library
00B0 CHK 00B0 Verify before normal library operations
operation. Suspect the centering
sensor, X motor, or P motor. resume.

Cycle the power supply and try again.
No media is contained in the
specified cell (Cell Empty).
00B1 CHK 00B1 before normal library operations resume.
Suspect the centering sensor, X
motor, or P motor. v If the problem persists, see “Contacting Dell
1. If the cartridge remains in the accessor, try to

Media detected in the accessor at move the cartridge from the accessor to the
completion of centering check I/O Station with the Operator Panel or Web
00B2 CHK 00B2 User Interface. Remove the cartridge from
operation. Suspect the centering
sensor. the library and inspect for damage and
replace, if necessary.
Media detected in the accessor at Verify before normal library operations
00B3 completion of PUT operation. CHK 00B3 resume.
Suspect the centering sensor.
accessor error #1. 1. Check the accessor locking screw and
remove it if it is installed. See “Removing the
Reverse REV position (PP1) error
accessor locking screw” on page 27.
00B8 (accessor origin not detected or CHK 00B8
FWD position detected). Suspect 2. Cycle the power supply and try again.
the P origin sensor, FWD sensor, v If the problem is corrected, run Library
or P motor. Verify before normal library operations
resume.
accessor error #2.
Forward FWD position (PP2) Dell technical support” on page 119.
00B9 error (accessor origin detected or CHK 00B9
FWD not detected). Suspect the P
origin sensor, FWD sensor, or P
motor.
accessor error #3.
PUT/GET/bar code reader

position (PP4/PP5/PPBF/PPBR)
00BA error (accessor origin or FWD CHK 00BA
detected, or cell full). Suspect the
P origin sensor, FWD sensor, or P
motor.
During initialization, the accessor
origin could not be detected.
00BC CHK 00BC
Suspect the P origin sensor, FWD
sensor, or P motor.
During accessor movement, the
movement stop condition
00BD CHK 00BD
detected. Suspect the P encoder
sensor or P motor.
No gap condition detected at the
completion of accessor operation.
00BF Suspect the centering sensor, P CHK 00BF
origin sensor, FWD sensor, or P
motor.
Error codes 129

1. Confirm that the magazine is closed.

accessor operation disabled
because a cartridge magazine was v If the problem is corrected, run Library
00C0 CHK 00C0 Verify before normal library operations
removed. Suspect the magazine
set sensor. resume.
Centering calibration error #1. Cycle the power supply and try again.
During centering calibration,
00C8 CHK 00C8 before normal library operations resume.
centering sensor OFF condition
could not be detected. Suspect the v If the problem persists, see “Contacting Dell
centering sensor or P motor. technical support” on page 119.
Centering calibration error #2.
During centering calibration,

00C9 centering sensor ON condition CHK 00C9
could not be detected. Suspect the
centering sensor, X motor, or P
motor.
Checksum error detected during 1. Confirm the firmware file version.

00D0 CHK 00D0
firmware update. 2. Reinstall the firmware file.
Firmware ID error detected v If the problem is corrected, run Library
00D1 CHK 00D1
during firmware update.
resume.
Boot information error detected v If the problem persists, see “Contacting
00D2 CHK 00D2
during firmware update.
1. Initiate an inventory. See “Conducting a

library inventory” on page 60 (Operator
Bar code reader is not in Panel) or “Conducting a library inventory”
maintenance mode during bar on page 75 (Web User Interface).
code reader firmware update 2. Cycle the power supply and try again.
00D3 CHK 00D3
(operation interrupted). Suspect v If the problem is corrected, run Library
the bar code reader cable Verify before normal library operations
connection. resume.
Magazine failed to unlock. 1. Cycle the power supply and try again.
00D9 Suspect the magazine or CHK 00D9 2. Manually unlock the magazine, remove the
magazine sensor. magazine from the library, and inspect it for
damage.
v If not damaged, return it to the library and
I/O Station failed to unlock. run Library Verify before normal library
00DA Suspect the magazine or CHK 00DA operations resume.
magazine sensor.
v If damaged, replace the magazine.

1. Initiate an inventory. See “Conducting a

library inventory” on page 60 (Operator
Panel) or “Conducting a library inventory”
An error detected during bar code on page 75 (Web User Interface).
reader firmware check. Suspect 2. Cycle the power supply and try again.
00DD CHK 00DD
the bar code reader cable v If the problem is corrected, run Library
connection. Verify before normal library operations
resume.
Write operation not finished Cycle the power supply and try again.
00E0 within 1 ms when writing data to CHK 00E0 v If the problem is corrected, run Library Verify
flash memory. before normal library operations resume.
Clear operation not finished v If the problem persists, see “Contacting Dell
00E1 within 10 seconds when clearing a CHK 00E1 technical support” on page 119.
sector in flash memory.
Error detected in tape library
00E2 configuration stored in flash CHK 00E2
memory.
Checksum error detected in flash
00E3 CHK 00E3
memory.
Sensor error #1.
Accessor encoder sensor B error

00F0 detected during blink check. CHK 00F0
Suspect the accessor encoder
sensor B.
Error codes 131

Sensor error #2. Cycle the power supply and try again.
Accessor encoder sensor A error
00F1 CHK 00F1 before normal library operations resume.
detected during blink check.
Suspect the accessor encoder v If the problem persists, see “Contacting Dell
sensor A. technical support” on page 119.
Sensor error #3.
00F2 X encoder sensor error detected CHK 00F2

during blink check. Suspect the X
encoder sensor.
Sensor error #4.
00F3 Magazine sensor error detected CHK 00F3

during blink check. Suspect the
magazine sensor.
Sensor error #5.
00F8 X origin sensor error detected CHK 00F8

during blink check. Suspect the X
origin sensor.
Sensor error #6.
00F9 Cartridge sensor error detected CHK 00F9

during blink check. Suspect the
cartridge sensor.
Sensor error #7.
accessor forward sensor error

00FA detected during blink check. CHK 00FA
Suspect the accessor forward
sensor.
Sensor error #8.
00FB accessor origin sensor error CHK 00FB

detected during blink check.
Suspect the accessor origin sensor.

Drive error codes
Table 23. Drive error codes
Code (H) Description Panel indication Action Required
0200 Invalid data sent to drive. CHK 0200 1. Reseat all cables. See “Reseating
cables” on page 118.
NAK detected.
2. Cycle the power supply and try
0201 Timeout error occurred CHK 0201 again.
while drive is waiting for
v If the problem is corrected, run
response.
Library Verify before normal
0203 Drive disconnected. CHK 0203 library operations resumes.
0205 Drive busy. CHK 0205 v If the problem persists, see
“Contacting Dell technical
0206 Command could not be CHK 0206
executed because drive is
not mounted.
020E Drive error detected. CHK 020E
020F Unsupported drive CHK 020F
detected.
0222 Media could not be CHK 0222 1. Release the drive Prevent Medium
ejected because drive is Removal state from the host.
in Prevent Medium
2. Reseat all cables. See “Reseating
Removal state.
cables” on page 118.
3. Cycle the power supply and try
again.
v If the problem is corrected, run
Library Verify before normal
library operations resumes.
v If the problem persists, see
Web User Interface error messages

Table 24. Web user error messages
Title Message Issuing Panel
Error Users full. User Access
You cannot remove yourself. User Access
Error codes 133

Table 24. Web user error messages (continued)
Parameter Error Login failure. Login
Unsupported update file. Firmware Update
Invalid parameter found in [***]. Configure Library
Please input parameter of [***]. Configure Library
Password parameter error. User Access
User name parameter error. User Access
Not enough role. User Access
A user name unmatched. User Access
A user is already existing. User Access
Users full. User Access
Flush ROM write error detected. User Access
User information access failure. User Access
Command Error Move command execution failure. Move Cartridges
(Code:"****")
Unload command execution failure: Unload Drive
[****].
Drive not ready. Unload Drive, Download Drive Logs,
Firmware Update
Medium not present. Unload Drive
Online command execution failure: Library State
[****].
Offline command execution failure: Library State
[****].
Reset command execution failure: Reset Library/Drive
[****].
Inventory command execution Inventory
failure: [****].
"Normal Dump" command execution Download Drive Logs
failure: [****].
"Force Dump" command execution Download Drive Logs
failure: [****].
Restore failure. Save/Restore
Library serial number is unmatched

Writing to cookie was failure. All
The configuration data was not saved

to cookie.

Table 24. Web user error messages (continued)
Cleaning Command Error Illegal medium. Clean Drive
Source element empty. Clean Drive
Destination element full. Clean Drive
Drive failure. Clean Drive
Prevent medium removal. Clean Drive
During import/export element Clean Drive
access.
Gap detected. Clean Drive
Not loaded. Clean Drive
Expired medium. Clean Drive
Write protect error. Clean Drive
Cleaning execution failure: [****]. Clean Drive
I/O Error File open failure. Download Drive Logs, Download
Library Logs, Save/Restore,
Firmware Update
Unsupported file. Save/Restore, Firmware Update
Network Error *** command transmission failure. Manage Library
*** information access failure. All
Library logs download failure. Download Library Logs
Retry download.
Email submit failure. Notifications
SNMP trap submit failure. Notifications
Log data access failure. Traces, View Library Logs
Port open failure [**.**.**.**:****]. Applet 3 times retry
Do you want to retry?

Port open failure [**.**.**.**:****]. Displayed after 3 unsuccessful
attempts using the Java Applet.
Check the library and the network
condition setting.
Applet shutdown.
Web interface version is not matched All
between Library and Java Applet.
Shut a browser and restart the

Applet.
There is a possibility of
malfunctioning if you proceed
operation from Web.
Clear the cache of Java when this

message displays even if it restarts.
Library Busy Library information updating now. All
Cannot access library information
Error codes 135

Trap definitions (types)
The TL1000 library supports the following types of SNMP traps.
Table 25. Trap list
Trap ID Event Type Description Clean Drive LED Attention LED Error LED
1 Emergency v Drive error - - ON
2 v Library error - - ON
21 Error v Drive error - - ON
22 v Library error - - ON
51 Warning v Drive error - - ON
(Drive) v Library error

v Endurance
52 frequency
attainment
(Library)
53 v Cleaning ON - -
demand
(Drive)
reception from
drive
54 v Cleaning - ON -
cartridge
(Library)
demand for an
exchange
101 Information v Beginning of - - -
inventory
(Drive)
v Change in
102 library
operation mode
(Library) v Beginning of
medium move
v Completion of
medium move
v Library/Drive
not ready
v Library/Drive
to online
v Magazine
unlock
operation
v I/O Station
unlock
operation

TapeAlert flags
“TapeAlert flags supported by the library”
“TapeAlert flags supported by the Ultrium tape drive” on page 139
Additional information is provided to the reader about the tape library and tape
drive. All error code and diagnostic information cannot be accessed from the
Operator Panel of the library. The Operator Panel will, however, display other
library error codes and drive error codes when problems occur. For a listing of
Operator Panel error messages, see “Error codes” on page 123.
TapeAlert is a standard that defines status conditions and problems that are
experienced by devices such as tape drives, autoloaders, and libraries. The
standard enables a server to read TapeAlert messages (called flags) from a tape
drive. The server reads the flags from Log Sense Page 0x2E.
This library is compatible with TapeAlert technology, which provides error and
diagnostic information about the drives and the library to the server. Because
library and drive firmware might change periodically, the SNMP interface in the
library does not require code changes if devices add extra TapeAlerts that are not
supported today. However, if this change occurs, the MIB is written to minimize
impact to the SNMP monitoring station. At the time of this writing, the TapeAlert
flags in this appendix correctly represent TapeAlerts that are sent. The MIB file
must not be taken to mean that all traps that are defined in the MIB will be sent
by the library or that they will be sent in the future.
TapeAlert flags supported by the library

Table 26. TapeAlert flags supported by the library
Flag
Flag Name Description Action Required Type1
Number
01 Library The library 1. Cycle the power supply and try again. C
Hardware A mechanism is
2. If the problem persists, see “Contacting
having trouble with
communicating
with the tape drive.
02 Library The library W
Hardware B mechanism has a
hardware fault.
03 Library Library mechanism 1. Reset the library. For details, see C
Hardware C has a hardware “Rebooting the drive” on page 62.
fault that requires a
2. Restart the operation.
reset to recover.
137
Table 26. TapeAlert flags supported by the library (continued)
Flag
Number
04 Library The library 1. Cycle the power supply and try again. C
Hardware D mechanism has a
hardware fault that
is not
mechanism-related,
or requires power
cycle to recover.
06 Library The library 1. Check all cables and cable connections. C
Interface identified an
interface fault.
08 Library Library preventive Preventive maintenance of the library is W
Maintenance maintenance required. Consult the library user's manual for
required. device-specific preventive maintenance tasks.
12 Library Stray A cartridge was left 1. Try unloading the cartridge from the drive C
Tape in the drive inside with the Operator Panel or Web User
the library by a Interface.
previous hardware
v If the cartridge unloads, move the
fault.
cartridge from the drive to the I/O
station. Remove the cartridge and inspect
for damage. If not damaged, return the
cartridge to the library. Run Library
resume.
v If the cartridge did not unload from the
drive, cycle the power supply and try
again.
13 Library Pick There is a potential No action is required. W
Retry problem with the
drive ejecting a
cartridge short or
with the library
mechanism picking
a cartridge from a
slot.
14 Library Place There is a potential No action is required. W
library mechanism
placing a cartridge
into a slot.
16 Library I/O The operation failed Close the I/O station. W
station because the library
I/O station is open.
17 Library Mechanical problem There is a mechanical problem with the library C
Mailslot with the I/O I/O station.
station.

Table 26. TapeAlert flags supported by the library (continued)
Flag
Number
18 Library Library magazine The library cannot operate without the C
Magazine not present. magazine.
1. Insert the magazine into the library.
21 Library Offline Library manually The library was manually turned offline and is I
turned offline. unavailable for use.
22 Library Drive Library turned The drive inside the library was taken offline. I
Offline internal drive This flag is for information purposes only. No
offline. action is required.
23 Library Scan There is a potential No action is required. W
bar code label of
the scanner
hardware in the
library mechanism.
28 Power Supply PSU failure inside The power supply failed inside the library. See W
the library “Contacting Dell technical support” on page
subsystem. 119.
1
C = Critical: Needs immediate action. W = Warning: Action to be taken. I = Information: Information for user.
TapeAlert flags supported by the Ultrium tape drive

Table 27. TapeAlert flags supported by the Ultrium tape drive
Flag Number Flag Name Description Action Required
3 Hard error Set for any unrecoverable read, See the action that is required for
write, or positioning error (this flag Flag Number 4, 5, or 6, if set, in
is set with flags 4, 5, or 6). this table.
4 Media Set for any unrecoverable read, Replace the tape cartridge.
write, or positioning error that is
because of a faulty tape cartridge.
5 Read failure Set for any unrecoverable read If Flag Number 4 is also set, the
error where the isolation is tape cartridge is defective. Replace
uncertain and failure might be the tape cartridge.
because of a faulty tape cartridge
or drive hardware.
6 Write failure Set for any unrecoverable write or If Flag Number 9 is also set, make
positioning error where isolation is sure that the write-protect switch is
uncertain and failure might be set so that data can be written to
because of a faulty tape cartridge. the tape. See “Write-Protect switch”
on page 103.
If Flag Number 4 is also set, the

tape cartridge is defective. Replace
the tape cartridge.
7 Media life Set when the tape cartridge reaches 1. Copy the data to another tap
its end of life (EOL). cartridge.
2. Discard the old (EOL) tape.
TapeAlert flags 139

Table 27. TapeAlert flags supported by the Ultrium tape drive (continued)
8 Not data grade Set when the tape cartridge is not Replace the tape cartridge with a
data-grade. Any data that you back data-grade tape cartridge.
up to the tape is at risk.
9 Write protect Set when the tape drive detects Ensure that the cartridge's
that the tape cartridge is write-protect switch is set so that
write-protected. data can be written to the tape. See
“Write-Protect switch” on page 103.
10 No removal Set when the tape drive receives an Refer to the documentation for
UNLOAD command after the your server's operating system.
server prevented the tape cartridge
from being removed.
11 Cleaning media Set when a cleaning tape is loaded No action that is required. Status
into the drive. only.
12 Unsupported format Set when a non-supported Replace the invalid cartridge with a
cartridge type is loaded into the supported tape cartridge.
drive or when the cartridge format
was corrupted.
14 Unrecoverable Set when the operation failed Do not attempt to extract the tape
snapped tape because the tape in the drive cartridge. See “Contacting Dell
snapped. technical support” on page 119.
15 Cartridge memory Set when a cartridge memory (CM) Replace the tape cartridge.
chip failure failure is detected on the loaded
tape cartridge.
16 Forced eject Set when a tape cartridge was No action that is required. Status
unloaded manually while the drive only.
was reading or writing.
17 Media that are Set when a cartridge marked as No action that is required. Status
loaded is Read-only read-only is loaded into the drive. only.
format The flag is cleared when the
cartridge is ejected.
18 Tape directory that Set when the tape drive detects Re-read all data from the tape to
is corrupted in that the tape directory in the rebuild the tape directory.
cartridge memory cartridge memory was corrupted.
19 Nearing media life Set when the tape cartridge is 1. Copy the data to another tape
nearing its specified end of life. It cartridge.
is cleared when the cartridge is
2. Replace the tape cartridge.
removed from the drive.
20 Clean now Set when the tape drive detects Clean the tape drive.
that it needs cleaning.
21 Clean periodic Set when the tape drive detects Clean the tape drive as soon as
that it needs routine cleaning. possible. The drive can continue to
operate, but requires cleaning soon.
22 Expired cleaning Set when the tape drive detects a Replace the cleaning cartridge.
media cleaning cartridge that is expired.
23 Invalid cleaning Set when the drive expects a Use a valid cleaning cartridge.
cartridge cleaning cartridge to be loaded and
the loaded cartridge is not a
cleaning cartridge.
30 Hardware A Set when a hardware failure occurs See “Contacting Dell technical
that requires that you reset the tape support” on page 119.
drive to recover.

31 Hardware B Set when the tape drive fails its Note the error code on the
internal Power-On Self-Tests single-character display and see
(POSTs). “Contacting Dell technical support”
on page 119.
32 Interface Set when the tape drive detects a See “Contacting Dell technical
problem with the host interface. support” on page 119.
33 Eject media Set when a failure occurs that Unload the tape cartridge, then
requires the tape cartridge to be reinsert and restart the operation. If
unloaded from the drive. this procedure fails, use different
media.
34 Download fail Set when an FMR image is Check the FMR image is correct. If
unsuccessfully downloaded to the necessary, download the correct
tape drive via the SAS interface. FMR image.
36 Drive temperature Set when the drive temperature
sensor indicates that the drive's
temperature exceeds the
recommended temperature of the
library.
37 Drive voltage Set when the drive detects power
supply voltages that approach or See “Contacting Dell technical
exceed the specified voltage limits. support” on page 119.
38 Predictive failure of Set when a hardware failure of the

drive hardware tape drive is predicted.
39 Diagnostics required Set when the tape drive detects a
failure that requires diagnostics for
isolation.
51 Tape directory Set when the tape directory on the Use your backup software to
invalid at unload tape cartridge that was previously rebuild the tape directory by
unloaded is corrupted. The reading all the data.
file-search performance is
degraded.
52 Tape system area Set when the tape cartridge that Copy the data to another tape
write failure was previously unloaded might not cartridge, then discard the old tape
write its system area successfully. cartridge.
53 Tape system area Set when the tape system area Copy the data to another tape
read failure might not be read successfully at cartridge, then discard the old tape
load time. cartridge.
TapeAlert flags 141

55 Load failure Set when a hardware malfunction If the tape cartridge does not load
prevents the tape cartridge from in the drive:
being loaded into the drive, or 1. Remove the tape cartridge from
when a tape cartridge is stuck in the library and inspect it for
the drive. damage. If damaged, discard it.
2. Insert another tape cartridge
into the tape drive. If the
problem persists, see
If the tape cartridge is stuck in the

drive:
1. Attempt to unload the tape
from the drive with the host
backup application that is with
the drive, or with the remote or
local UI.
2. If the cartridge still does not
unload, see “Contacting Dell
56 Unload failure Set when a drive hardware error 1. Unload the cartridge from the
prevents the tape cartridge from drive with the Operator Panel
being unloaded from the tape or the Web User Interface.
drive, or when the tape cartridge is
2. Try a power cycle of the entire
stuck in the drive.
library. This procedure causes
the drive to reset and attempt
to rewind and unload when
power is restored. If the
cartridge unloads, remove it
from the library and inspect it.
If damaged, discard it.
3. Try to unload the cartridge
from the drive again with the
Operator Panel or the Web User
Interface.
4. If the cartridge still does not
unload from the drive, see
59 WORM Media Set when the drive determines that 1. Copy the data to another
integrity check the data on the tape is suspect from WORM tape cartridge.
failed a WORM point of view.
2. Discard the old WORM tape.
60 WORM Media Set when the drive rejects a write Append the information about a
overwrite attempted operation because the rules for WORM tape cartridge or write the
allowing WORM writes are not data to a non-WORM cartridge.
met. Data is appended to WORM
media only. Overwrites to WORM
media are not allowed.

Sense data
“Sense Key definitions”
“Library sense data”
“Tape drive sense data” on page 145
Sense Key definitions

Table 28. Sense key definitions
SK Definition
00 No Sense
01 Recovered Error
02 Not Ready
03 Media Error
04 Hardware Error
05 Illegal Request
06 Unit Attention
07 Data Protect
08 Blank Check
09 Reserved
0A Reserved
0B Aborted Command
0C Reserved
0D Volume Overflow
0E Reserved
0F Reserved
Library sense data

“Library sense data” lists the Additional Sense Codes (ASC) and Additional Sense
Code Qualifiers (ASCQ) associated with the reported Sense Keys.
A sense key of 00h (no sense) has no ASC/ASCQ associated with it. A few
ASC/ASCQs are associated with more than one sense key. The sense keys that can
give a particular ASC/ASCQ are indicated within the Sense Key column.
Table 29. Library sense data
Sense Key ASC ASCQ Description
No Sense (00) 00 00 No sense
30 03 Cleaning cartridge installed
Recovered Error (01) 5B 02 Log counter at maximum
143
Table 29. Library sense data (continued)
Sense Key ASC ASCQ Description
Not Ready (02) 04 00 Logical unit not ready, cause not reportable
04 01 Logical unit is in process of becoming ready
04 03 Manual intervention required
3A 02 Media not present (tray open)
80 05 During reprogramming mode
Hardware Error (04) 15 01 Mechanical position error
40 nn Diagnostic failure on component nn (80h-ffh)
44 00 Internal target failure
53 00 Media load or eject failed
80 07 NVRAM failure
Illegal Request (05) 1A 00 Parameter list length error
20 00 Invalid command operation code
21 01 Invalid element address
24 00 Invalid field in CDB
25 00 Logical unit not supported
26 00 Invalid field in parameter list
30 00 Incompatible medium installed
3B 0D Media destination element full
3B 0E Media source element empty
3B 83 Source drive not unloaded
53 02 Media removal prevented
80 10 Drive failure
80 20 Exchange slot full
80 21 Cartridge wrong insertion
Unit Attention (06) 28 00 Not-ready to ready transition, media may
have changed
28 01 Import or export element accessed
29 00 Power ON occurred
2A 02 Log parameter changed
3F 01 Microcode has been changed
41 FE Drive error message detected*
Aborted Command (0B) 41 nn LDI command failure**
* This code is preserved only in the library log when “FID” or “ATTN DRV” message is received from the tape
drive. This code is not reported to the host server.
** This code is preserved only in the library log. This code is not reported to the host server.

Tape drive sense data
Table 30. Ultrium Tape drive sense data
Bit Address or Name
Byte
7 6 5 4 3 2 1 0
0 Valid Error Code
Address Bit
1 Segment Number x'00'
2 Filemark EOM ILI Reserved Sense Key
(End of (Incorrect See “Sense Key definitions” on page 143.

medium) length
indicator
3 Information byte (most significant byte)
4-5 Information bytes
6 Information byte (least significant byte)
7 Additional sense length
8-11 Command specific information bytes
12-13 For Ultrium Tape drive sense data for Bytes 12 and 13, see Table 31 on page 146.
14 Field Replaceable Unit (FRU) ID
15 SKSV C/D Reserved BPV Bit pointer
(Bit pointer
valid)
16-17 SKSV =0: First Error Fault Symptom Code (FSC); SKSV = 1: Field Pointer
18-19 First Error Flag Data
20 Reserved (0)
21 CLN Reserved Reserved VolValid
22-28 Volume Label
29 Current Wrap
30-33 Relative LPOS
34 SCSI Address
35 Frame number Drive number
36-39 Port Identifier (Relative Target Port Address) Reporting Sense
This is the hashed SAS address of the drive port (for example, F32A94) with byte 36 being reserved.
40 Tape Reserved Reserved Reserved Reserved Relative Target Port Reporting Sense
Directory
Valid 0: Reserved
1: Relative Target Port 1 (Port 0)
2: Relative Target Port 2 (Port 1)
3: Relative Target Port 3 (Library Port)

41 Host Command (SCSI Opcode)
Sense data 145

Table 30. Ultrium Tape drive sense data (continued)
Bit Address or Name
Byte
7 6 5 4 3 2 1 0
42 Density Type Media Type (Vendor Reserved)
0: No media present
1: Gen1 (384 track)
2: Gen2 (512 track)
3: Gen3 (704 track)

43-44 Volume Label Cartridge Type
45-48 Logical Block Number
(Current LBA that would be reported in Read Position command)

49-52 Data Set Number
53-54 1st Error FSC
55-56 1st Error Flag Data
57-58 2nd Error FSC
59-60 2nd Error Flag Data
61-62 Next-to-Last Error FSC
63-64 Next-to-Last Error Flag Data
65-66 Last Error FSC
67-68 Last Error Flag Data
69 LPOS Region
70-85 ERP Summary Information
86-89 Product Revision Label: YMDV
(As defined in Standard Inquiry; this is also known as the Code Level)
90-95 Reserved (0)
Table 31. Ultrium Tape drive sense data - Bytes 12 and 13

Byte 12 ASC Byte 13 ASCQ Description
00 00 No additional sense - The flags in the sense data indicate the reason for the
command failure
00 01 Filemark detected - A Read or Space command terminated early due to an FM. The
FM flag is set.
00 02 EOM - A Write or Write File Marks command failed because the physical end of
tape was encountered, or a Read or Space command encountered EOM. The EOM
flag is set.
00 04 BOM - A space command ended at Beginning of Tape. The EOM bit is also set.
00 05 EOD - Read or Space command terminated early because End of Data was
encountered.
04 00 Cause not reportable - A cartridge is present in the drive, but it is in the process of
being unloaded.
04 01 Becoming Ready - A media access command was received during a front panel
initiated load or an immediate reported load command.

Table 31. Ultrium Tape drive sense data - Bytes 12 and 13 (continued)
04 02 Initializing Command Required - A cartridge is present in the drive, but is not
logically loaded. A Load command is required.
04 03 Manual Intervention Required - A cartridge is present in the drive but could not be
loaded or unloaded without manual intervention.
0C 00 Write Error - A Write operation has failed. This is probably due to bad media, but
may be hardware related.
11 00 Unrecovered Read Error - A Read operation failed. This is probably due to bad
media, but may be hardware related.
11 12 Auxiliary memory read error. The drive reported that it is unable to read the
Auxiliary Memory in a WORM cartridge.
14 00 Recorded Entity Not Found - A space or Locate command failed because a format
violation prevented the target from being found.
14 03 End Of Data not found - A Read type operation failed because a format violation
related to a missing EOD data set.
14 10 Not Ready - Auxiliary memory not accessible. The drive is not able to become
ready because it is unable to access the Auxiliary Memory in a WORM cartridge.
1A 00 Parameter list length error - The amount of parameter data sent is incorrect.
20 00 Invalid Command Operation Code - The Operation Code in the command was not
a valid Operation Code.
24 00 Invalid field in CDB - An invalid field has been detected in a Command Descriptor
Block.
25 00 LUN not supported - The command was addressed to a non-existent logical unit
number.
26 00 Invalid Field in Parameter List - An invalid field has been detected in the data sent
during the data phase.
27 00 Write Protect - A Write type operation has been requested on a cartridge which has
been write protected.
28 00 Not Ready to Ready Transition - A cartridge has been loaded successfully into the
drive and is now ready to be accessed.
29 00 Reset - The drive has powered on, received a reset signal or a bus device reset
signal since the initiator last accessed it.
2A 01 Mode Parameters Changed - The Mode parameters for the drive have been
changed by an initiator other than the one issuing the command.
30 00 Incompatible Media Installed - A write type operation could not be executed
because it is not supported on the cartridge type that is loaded.
30 01 Unknown Format - An operation could not be carried out because the cartridge in
the drive is of a format not supported by the drive.
30 02 Incompatible Format - An operation could not be completed because the Logical
Format is not correct.
30 03 Cleaning Cartridge Installed - An operation could not be carried out because the
cartridge in the drive is a cleaning cartridge.
30 07 Cleaning Failure - A cleaning operation was attempted, but could not be completed
for some reason.
30 0C Data Protect - WORM overwrite attempted. The drive rejected a write operation
because it would have resulted in an overwrite. Overwrite is not allowed on
WORM media.
Sense data 147

30 0D Medium Error - WORM integrity check. The drive rejected a Read or Write
operation because the cartridge is a suspicious WORM cartridge.
31 00 Media format corrupted - Data could not be read because the format on tape is not
valid, but is a known format. A failure occurred attempting to write the FID.
37 00 Rounded parameter - A Mode Select command parameter has been rounded
because the drive can not store it with the accuracy of the command.
3A 00 Media Not Present - A media access command has been received when there is no
cartridge loaded.
3B 00 Sequential Positioning Error - A command has failed and left the logical position at
an unexpected location.
3D 00 Invalid bits in identify Message - An illegal Identify Message has been received at
the drive at the start of a command.
3E 00 Logical Unit has not Self-Configured - The drive has just powered on and has not
completed its self test sequence and can not process commands.
3F 01 Code Download - The firmware in the drive has just been changed by a Write
Buffer command.
40 xx Diagnostic failure - A diagnostic test has failed. The xx (ASCQ) is a vendor specific
code indicating the failing component.
43 00 Message Error - A message could not be sent or received due to excessive
transmission errors.
44 00 Internal target failure - A hardware failure has been detected in the drive that has
caused the command to fail.
45 00 Select/Reset Failure - An attempt to reselect an initiator in order to complete the
command has failed.
4B 00 Data Phase Error - A command could not be completed because too many parity
errors occurred during the Data phase.
4E 00 Overlapped Commands - An initiator selected the drive even though it already
had a command outstanding in the drive.
50 00 Write Append Error - A write type command failed because the point at which to
append data was unreadable.
51 00 Erase failure - An Erase command failed to erase the required area on the media.
52 00 Cartridge fault - A command could not be completed due to a fault in the tape
cartridge.
53 00 Media Load/Eject Failed - (Sense Key 03) An attempt to load or eject the cartridge
failed due to a problem with the cartridge.
53 00 Media Load/Eject Failed - (Sense Key 04) An attempt to load or eject the cartridge
failed due to a problem with the drive.
53 02 Media Removal Prevented - An Unload command has failed to eject the cartridge
because media removal has been prevented.
5D 00 Failure Prediction Threshold - Failure Prediction thresholds have been exceeded
indicating that a failure may occur soon.
5D FF Failure Prediction False - A Mode Select command has been used to test for Failure
Prediction system.
82 82 Drive requires cleaning - The drive has detected that a cleaning operation is
required to maintain good operation.
82 83 Bad Code Detected - The data transferred to the drive during a firmware upgrade
is corrupt or incompatible with drive hardware.

Sense Key 0 (No Sense)
EE 13 Encryption - Key Translate
EF 13 Encryption - Key Translate EKM
Sense Key 3 (Medium Error)
30 02 Encryption - Encryption feature is not enabled so format/processing is not
supported.
EE 60 Encryption - Proxy Command Error
EE D0 Encryption - Data Read Decryption Failure
EE D1 Encryption - Data Read after Write Decryption Failure
EE E0 Encryption - Key Translation Failure
EE E1 Encryption - Key Translation Ambiguous
EE F0 Encryption - Decryption Fenced (Read)
EE F1 Encryption - Encryption Fenced (Write)
Sense Key 4 (Hardware Error)
EE 0E Encryption - Key Service Timeout
EE 0F Encryption - Key Service Failure
40 00 Encryption - Failure Hardware, POST or Module Failure
Sense Key 5 (Illegal Request)
EE 00 Encryption - Key Service Not Enabled
EE 01 Encryption - Key Service Not Configured
EE 02 Encryption - Key Service Not Available
EE 10 Encryption - Key Required
EE 20 Encryption - Key Count Exceeded
EE 21 Encryption - Key Alias Exceeded
EE 22 Encryption - Key Reserved
EE 23 Encryption - Key Conflict
EE 24 Encryption - Key Method Change
EE 25 Encryption - Key Format Not Supported
EE 26 Encryption - Unauthorized Request - dAK
EE 27 Encryption - Unauthorized Request - dSK
EE 28 Encryption - Unauthorized Request - eAK
EE 29 Encryption - Authentication Failure
EE 2A Encryption - Invalid RDKi
EE 2B Encryption - Key Incorrect
EE 2C Encryption - Key Wrapping Failure
EE 2D Encryption - Sequencing Failure
EE 2E Encryption - Unsupported Type
EE 2F Encryption - New Key Encrypted Write Pending
EE 30 Encryption - Prohibited Request
EE 31 Encryption - Key Unknown
Sense data 149

EE 32 Encryption - Keystore Related Problem
EE 42 Encryption - EKM Challenge Pending
EE E2 Encryption - Key Translation Disallowed
EE FF Encryption - Security Prohibited Function
EF 01 Encryption - Key Service Not Configured
26 11 Encryption - Incomplete Key - Associate Data Set
26 12 Encryption (T10) - Vendor Specific Reference Key Not Found
55 08 Encryption (T10) - Maximum Number of Supplemental Keys Exceeded
Sense Key 6 (Unit Attention)
EE 12 Encryption - Key Change Detected
EE 18 Encryption - Changed (Read)
EE 19 Encryption - Changed (Write)
EE 40 Encryption - EKM Identifier Changed
EE 41 Encryption - EKM Challenge Changed
EE 50 Encryption - Initiator Identifier Changed
EE 51 Encryption - Initiator Response Changed
2A 11 Encryption - Data Encryption Parameters Changed by Another I_T Nexus
2A 12 Encryption - Data Encryption Parameters Changed by Vendor Specific Event
Sense Key 7 (Data Protect)
EF 10 Encryption - Key Required
EF 11 Encryption - Key Generation
EF 13 Encryption - Key Translate
EF 1A Encryption - Key Optional
EF C0 Encryption - No Operation
26 10 Encryption - Data Decryption Key Fail Limit
2A 13 Encryption - Data Encryption Key Instance Counter Changed
74 00 Security Error
74 01 Encryption - Unable to Decrypt Data
74 02 Encryption - Unencrypted Data Encountered While Decrypting
74 03 Encryption - Incorrect Data Encryption Key
74 04 Encryption - Cryptographic Integrity Validation Failed
74 05 Encryption - Error Decrypting Data
The descriptions below serve only as an overview of sense reporting in the tape
drive. This tape drive conforms to all sense field reporting as specified in the SCSI
standards.
1. The Error Code field (Byte 0) is set to 70h to indicate a current error, that is
one associated with the most recently received command. It is set to 71h to
indicate a deferred error which is not associated with the current command.
2. The segment number (Byte 1) is zero since the Copy, Compare, and Copy and
Verify commands are not supported.

3. The File Mark flag (Byte 2, bit 7) is set if a Space, Read, or Verify command
did not complete because a file mark was read.
4. The End of Media (EOM) flag (Byte 2, bit 6) is set if a Write or Write File
Marks command completed in the early warning area. Spacing into BOM also
causes this flag to be set. It is also set on an attempt to read or space past
EOD, or if an attempt is made to space into Beginning of Media.
5. The Illegal Length Indicator (ILI) flag (Byte 2, bit 5) is set if a Read or Verify
ended because a block was read from tape that did not have the block length
requested in the command.
6. The Information Bytes (Bytes 3-5) are only valid if the Valid flag is set. This
occurs only for current errors and not for deferred errors.
7. The Field Replaceable Unit field (Byte 14) is set to either zero or to a non-zero,
vendor-specific code indicating which part of the drive is suspected of causing
the failure.
8. The Clean (CLN) flag (Byte 21, bit 3) is set if the drive needs cleaning and
clear otherwise.
9. The Volume Label Fields Valid (VolValid) bit (Byte 21, bit 0) is set if the
Volume Label being reported is valid.
10. The Volume Label field (Bytes 22-28) reports the volume label if a cartridge is
loaded in the drive and Volume Label Fields Valid is set.
11. The Current Wrap field (Byte 29) reports the physical wrap of the tape. The
least significant bit reflects the current physical direction. A0h means that the
current direction is away from the physical beginning of the tape. A1h means
that the current direction is towards the physical beginning of the tape.
12. Relative LPOS fields (Bytes 30-33) reports the current physical position on the
tape.
13. SCSI Address field (Byte 34) reports the SCSI Bus Address for the drive.
Values returned range from 00h to 0Fh.
14. This field (Byte 35) contains the frame and drive number, passed across the
RS-422 serial interface.
Sense data 151

Library Configuration Form
Make a copy of this form, fill it out as you are installing and configuring your
library. Update the form each time changes are made to the library. The
information that is contained on this form is important, and helpful if a call to Dell
service is necessary. Store this form in a secure location.
Physical Library
Machine type TL1000
Serial Number
Library Name
Auto Cleaning
Bar code label length
Logical Library
Library Access Mode
Loop
Autoload
Active Slots
Tape Drive
Serial Number
Worldwide Node Name
Network Settings
Ethernet Link Speed
SSL Security
IPv4
DHCP
Static IP address
Subnet Mask Address
Gateway Address
IPv6
DHCP
Stateless Auto Configuration
Static IP address
Prefix Length
Gateway
DNS
153
DNS IP address
NTP Date/Time Server
NTP Server IP address
Time Zone
Auto Adjustment by PC
SMTP (Mail) Server
SMTP Server Address
Sender Address
Subject
Mail to 01
Mail to 02
Mail to 03
Mail to 04
Mail Event Level
SNMP Server
Community
Name
Location
Contact
Trap to 01
Trap to 02
Trap to 03
Trap to 04
User 1
User 2
User 3
User 4
Trap Event Level
Library and Drive Firmware

Type of Firmware Current Firmware Level
Library
Drive
Users Accounts
The Administrator (admin) password is listed in the table below. Modify and add
extra Administrator, Superuser, and User names and passwords that are created.
User name Access Level Password

admin Administrator secure

User name Access Level Password
Support Notification
User name
Password
Library Configuration Form 155

Accessibility
Accessibility features help a user with a physical disability, such as restricted
mobility or limited vision, successfully use the HTML version of the customer
documentation.
Features
These are the major accessibility features for the HTML version of the Dell
PowerVault TL1000 Tape Autoloader User's Guide.
v You can use screen-reader software and a digital speech synthesizer to hear what
is displayed on the screen. The following screen readers are tested: WebKing and
Window-Eyes.
v You can operate all features with the keyboard instead of the mouse.
Navigate by keyboard
You can use keys or key combinations to perform operations and initiate many
menu actions that can also be done through mouse actions. You can navigate the
HTML version of the Dell PowerVault TL1000 Tape Autoloader User's Guide help
system from the keyboard. Use the following keyboard combinations:
v www.Dell.com/support
v To traverse to the next link, button, or topic, press Tab inside a frame (page).
v To move to the previous topic, press ^ or Shift+Tab.
v To scroll all the way up or down, press Home or End.
v To print the current page or active frame, press Ctrl+P.
v To select, press Enter.
Access the publications
You can view the publications for this library in Adobe Portable Document Format
(PDF) with the Adobe Acrobat Reader. The PDFs are provided at the following
website: www.Dell.com/support.
157
Glossary
This glossary defines the special terms, abbreviations, and acronyms that are used
in this publication. If you do not find the term that you are looking for, refer to the
index or to the Dictionary of Computing, 1994.
Numbers
2:1 compression
The relationship between the quantity of data that can be stored with
compression as compared to the quantity of data that can be stored
without compression. In 2:1 compression, twice as much data can be stored
with compression as can be stored without compression.
A
A Ampere.
ac Alternating current.
access method
A technique for moving data between main storage and input or output
devices.
accessor
This component contains the library robot and bar code reader. The
accessor moves cartridges to and from the I/O station, storage slots, and
tape drives.
adapter card
A circuit board that adds function to a computer.
adj Adjustment.
AH Authentication Header. An Internet Protocol intended to guarantee
connectionless integrity and data origin authentication of IP datagrams.
Further, it can optionally protect against replay attacks by using the sliding
window technique and discarding old packets.
AIX Advanced Interactive Executive. IBM's implementation of the UNIX
operating system. The System p system, among others, uses AIX as its
operating system.
alphanumeric
Pertaining to a character set that contains letters, numerals, and other
characters, such as punctuation marks.
alter To change.
ambient temperature
The temperature of air or other media in a designated area, particularly the
area that is surrounding equipment.
AME Application Managed Encryption.
ampere (A)
A unit of measure for electric current that is equivalent to a flow of 1
coulomb per second, or to the current produced by 1 volt applied across a
resistance of 1 ohm.
159
ANSI American National Standards Institute.
application-managed encryption
Tape encryption that is controlled by an application.
archive
To collect and store files in a designated place.
ASCII American National Standard Code for Information Interchange. A 7 bit
coded character set (8 bits including parity check) that consists of control
characters and graphic characters.
assigning a device
The establishing of the relationship of a device to a running task, process,
job, or program.
assignment
The naming of a specific device to perform a function.
asynchronous
Pertaining to two or more processes that do not depend upon the
occurrence of specific events such as common timing signals.
attention (notice)
A word for calling attention to the possibility of danger to a program,
device, or system, or to data. Contrast with caution and danger.
ATTN Attention.
B
backup
To make extra copies of documents or software for safekeeping.
bar code
A code that represents characters by sets of parallel bars of varying
thickness and separation, which are read optically by transverse scanning.
bar code label
Paper bearing a bar code and having an adhesive backing. The bar code
label must be affixed to a tape cartridge to enable the library to identify
the cartridge and its volume serial number.
bar code reader
A laser device that is specialized for scanning and reading bar codes and
converting them into either the ASCII or EBCDIC digital character code.
bezel Decorative and safety cover.
bicolored
Having two colors.
bit Either of the digits 0 or 1 when used in the binary numbering system.
BOM or bill of materials
A list of specific types and amounts of direct materials that are expected to
be used to produce a specific job or quantity of output.
Border Gateway Protocol (BGP)
BGP is the core routing protocol of the Internet. It works by maintaining a
table of IP networks or 'prefixes' that designate network reachability
among autonomous systems (AS).
BRMS Backup Recovery and Media Services.

browser
A client program that initiates requests to a web server and displays the
information that the server returns.
buffer
A routine or storage that is used to compensate for a difference in rate of
flow of data or time of occurrence of events, when data is transferred from
one device to another.
bus A facility for transferring data between several devices that are located
between two end points, only one device able to transmit at a specified
moment.
byte A string that consists of some bits (usually 8) that are treated as a unit and
represent a character. A fundamental data unit.
C
CA certification
In cryptography, a certificate from a certificate authority (CA).
capacity
The amount of data that can be contained on storage media and expressed
in bytes of data.
cartridge manual rewind tool
A device that can be fitted into the reel of a cartridge and used to rewind
tape into or out of the cartridge.
cartridge memory (CM)
Within each data cartridge, an embedded electronics and interface module
that can store and retrieve a cartridge's historical usage and other
information.
cartridge storage slot
Individual slot that is located within a magazine that is used to house tape
cartridges.
caution (notice)
A word to call attention to possible personal harm to people. Contrast with
attention and danger.
CE Customer engineer; field engineer; service representative.
centimeter (cm)
One one-hundredth of a meter (0.01 m). Approximately 0.39 inch.
channel command
An instruction that directs a data channel, control unit, or device to
perform an operation or set of operations.
char Character.
CHK Check.
cleaning cartridge
A tape cartridge that is used to clean the heads of a tape drive. Contrast
with data cartridge.
COD Capacity On Demand.
command
A control signal that initiates an action or the start of a sequence of actions.
Glossary 161
compact disc (CD)
A disc, usually 4.75 inches in diameter, from which data is read optically
by using a laser.
compression
The process of eliminating gaps, empty fields, redundancies, and
unnecessary data to shorten the length of records or blocks.
concurrent
Refers to diagnostic procedures that can be run on one control unit while
the rest of the subsystem remains available for customer applications.
contingent connection
A connection between a channel path and a drive that is caused when a
unit check occurs during an I/O operation.
controller
A device that provides the interface between a system and one or more
tape drives.
control path drive
controllerA device that provides the interface between a system and one or
more tape drives.control path drive A drive that communicates messages
from the host computer to the library in which the drive is installed.
cookie A packet of data that is exchanged between the library and a web browser
to track configuration.
CP Circuit protector.
CPF Control Path Failover.
CRU Customer Replaceable Unit.
CSA Canadian Standards Association.
ctrl Control.
CU Control unit.
D
danger (notice)
A word to call attention to possible lethal harm to people. Contrast with
attention and caution.
data Any representations such as characters or analog quantities to which
meaning is or might be assigned.
data buffer
The storage buffer in the control unit. This buffer is used to increase the
data transfer rate between the control unit and the channel.
data cartridge
A tape cartridge that is dedicated to storing data. Contrast with cleaning
cartridge.
data check
A synchronous or asynchronous indication of a condition that is caused by
invalid data or incorrect positioning of data.
dc Direct current.
DCS Designated Cleaning Slot.

degauss
To make a magnetic tape nonmagnetic by using electrical coils that carry
currents that neutralize the magnetism of the tape.
degausser
A device that makes magnetic tape nonmagnetic.
degradation
A decrease in quality of output or throughput or an increase in machine
error rate.
degraded
Decreased in quality of output or throughput or increased machine error
rate.
deserialize
To change from serial-by-bit to parallel-by-byte.
detented
A part that is held in position with a catch or lever.
device Any hardware component or peripheral device, such as a tape drive or
tape library, that can receive and send data.
device driver
A file that contains the code that is needed to use an attached device.
DHCPv6
The Dynamic Host Configuration Protocol for IPv6. Although IPv6's
stateless address autoconfiguration removes the primary motivation for
DHCP in IPv4, DHCPv6 can still be used to statefully assign addresses if
the network administrator wants more control over addressing.
DH group
Diffie-Hellman group.
DIAG
Diagnostic section of maintenance information manual.
differential
See High Voltage Differential (HVD).
direct access storage
A storage device in which the access time is independent of the location of
the data.
display contrast
The brightness of the display on the Operator Panel.
DLL Dynamic Link Library. The Microsoft implementation of the shared library
concept. These libraries usually have the file extension dll, ocs (for libraries
that contain activeX controls, or drv (for legacy system drivers).
DNS Directory Name System. This allows the library to recognize text-based
addresses instead of numeric IP addresses.
download
To transfer programs or data from a computer to a connected device,
typically a personal computer.
To transfer data from a computer to a connected device, such as a
workstation or personal computer.
DPF Data Path Failover.
Glossary 163
DRAM
Dynamic random-access memory.
drive, magnetic tape
A mechanism for moving magnetic tape and controlling its movement.
Drive Not Configured
This message occurs during the first boot after a factory settings restore is
run. This message is not a real issue since it takes time for the library to
configure.
DRV Drive.
DSA key
Encryption key type.
DSE Data security erase.
DSP Digital signal processor.
E
EBCDIC
Extended binary-coded decimal interchange code.
EC Edge connector. Engineering change.
ECC Error correction code.
EEB Ethernet Expansion Blade
EEPROM
Electrically erasable programmable read-only memory.
EIA Electronics Industries Association.
EIA unit
A unit of measure, which is established by the Electronic Industries
Association, equal to 44.45 millimeters (1.75 inches).
eject To remove or force out from within.
EKM Encryption Key Manager.
electronic mail
Correspondence in the form of messages that are transmitted between user
terminals over a computer network.
email See electronic mail.
encryption
A method of storing data in a format that helps protect data from
inadvertent or deliberate compromise. An encryption-enabled drive
contains the necessary hardware and firmware to encrypt and decrypt host
tape application data. Encryption policy and encryption keys are provided
by the host application or host server.
encryption key manager (EKM)
A Java software program that assists encrypting tape drives in generating,
protecting, storing, and maintaining encryption keys that encrypt
information that is written to and decrypt information that is read from
tape media.
entitlement
Entitlement is the official right to receive service and support for your tape
library.

EPO Emergency power off.
EPROM
Erasable programmable read only memory.
EQC Equipment check.
equipment check
An asynchronous indication of a malfunction.
Error log
A data set or file in a product or system where error information is stored
for later access.
ESD Electrostatic discharge.
ESP Encapsulating Security Payload. An Internet Protocol that provides origin
authenticity, integrity, and confidentiality protection of a packet. ESP also
supports encryption-only and authentication-only configurations, but
encryption without authentication is discouraged because it is insecure.
F
fault symptom code (FSC)
A hexadecimal code that is generated by the drive or the control unit
microcode in response to a detected subsystem error.
FC Feature code.
FCC Federal communications commission.
FE Field engineer, customer engineer, or service representative.
fiducial
A target that is used for teaching a physical location to a robot.
field replaceable unit (FRU)
An assembly that is replaced in its entirety when any one of its
components fails.
file A named set of records that are stored or processed as a unit. Also referred
to as a data set.
file protection
The processes and procedures that are established in an information
system that are designed to inhibit unauthorized access to, contamination
of, or deletion of a file.
file transfer protocol (FTP)
In the Internet suite of protocols, an application layer protocol that uses
TCP and Telnet services to transfer bulk-data files between machines or
hosts.
firmware
Proprietary code that is delivered as microcode as part of an operating
system. Firmware is more efficient than software loaded from an alterable
medium and more adaptable to change than pure hardware circuitry. An
example of firmware is the Basic input/output system (BIOS) in read-only
memory (ROM) on a PC system board.
FLASH EEPROM
An electrically erasable programmable read-only memory (EEPROM) that
can be updated.
FMR Field microcode replacement.
Glossary 165
format
The arrangement or layout of data on a data medium.
formatter
Part of a magnetic tape subsystem that performs data conversion, speed
matching, encoding, first level error recovery, and interfaces to one or more
tape drives.
FP File protect.
frayed Damaged as if by an abrasive substance.
FRU Field replaceable unit.
FSC Fault symptom code.
FSI Fault symptom index.
FTSS Field Technical Sales Support.
functional microcode
Microcode that is resident in the machine during normal customer
operation.
G
g Gram.
GB gigabyte.
GBIC Gigabit Interface Converter.
Gbs gigabits/second
Gbi gigabit
gigabit (Gbit)
1 000 000 000 bits.
gigabyte (GB)
1 000 000 000 bytes.
Gigabit Interface Converter (GBIC)
Converts copper interface to optic interface.
gnd Ground.
H
HBA Host Bus Adapter.
HD Slot Technology
High-density (HD) slot technology. Allows multiple cartridges to be stored
in a tiered architecture.
hertz (Hz)
Unit of frequency. 1 hertz equals one cycle per second.
hex Hexadecimal.
High Voltage Differential (HVD)
A logic signaling system that enables data communication between a
supported host and the library. HVD signaling uses a paired plus and
minus signal level to reduce the effects of noise on the SCSI bus. Any noise
that is injected into the signal is present in both a plus and minus state,
and is canceled. Synonymous with differential.

HVD SCSI Bus High Voltage Differential
Hz Hertz (cycles per second).
I
ID Identifier.
identifier (ID)
(1) In programming languages, a lexical unit that names a language object;
for example, the names of variables, arrays, records, labels, or procedures.
An identifier usually consists of a letter optionally followed by letters,
digits, or other characters. (2) One or more characters that are used to
identify or name data element and possibly to indicate certain properties of
that data element. (3) A sequence of bits or characters that identifies a
program, device, or system to another program, device, or system.
IEC International Electrotechnical Commission.
IKE Internet Key Exchange that is used in the IPsec protocol.
IML Initial microprogram load.
incompatible magazine
This message might display on the Operator Panel during library
initialization. It occurs during factory restore or VPD. This message is not a
real issue since it takes time for the library to configure.
initial microprogram load (IML)
The action of loading a microprogram from an external storage to writable
control storage.
initiator
The component that runs a command. The initiator can be the host system
or the tape control unit.
INST Installation.
interface
A shared boundary. An interface might be a hardware component to link
two devices or it might be a portion of storage or registers accessed by two
or more computer programs.
Internet Protocol Version 4 (IPv4)
See IPv4.
Internet Protocol Version 6 (IPv6)
See IPv6.
interposer
The part that is used to convert a 68-pin connector to a 50-pin D-shell
connector.
intervention required
Manual action is needed.
INTRO
Introduction.
I/O Input/output.
I/O station
Cartridge location that is dedicated for the insertion of cartridges into and
the removal of cartridges from the library.
Glossary 167
IOP Input/output processor.
IP Internet Protocol.
IP address
An identifier for a computer or device on an Internet Protocol (TCP/IP)
network. Networks that use the TCP/IP protocol route messages that are
based on the IP address of the destination. See IPv4 and IPv6.
IPL Initial program load.
IPSec (IP security)
A set of protocols for securing IPv6 network communications by
authentication and encryption.
IP Stack
A TCP/IP protocol stack that manages static IP addresses.
IPv4 A network layer protocol for packet-switched networks. IPv4 supports 232
(about 4.3 billion) addresses.
IPv6 A network layer protocol for packet-switched networks. It is the designated
successor of IPv4 for general use on the Internet. The main improvement
that is brought by IPv6 is the increase in the number of addresses available
for networked devices, allowing, for example, each mobile phone and
mobile electronic device to have its own unique address.
ISV Independent software vendor.
ITDT-SE
IBM® Tape Diagnostic tool.
ITST Idle-time self-test.
K
Kerberos
Kerberos Authentication is a standard (RFC 1510) third-party
authentication protocol that provides end-to-end security for distributed
computing environments.
kilogram (kg)
1000 grams (approximately 2.2 pounds).
km kilometer. 1000 Meters, Approximately 5/8 mile.
L
LAN Local area network. A computer network within a limited area.
LCB Library Control Blade
LCD See liquid crystal display.
LDAP Lightweight Directory Access Protocol. This allows the library to use login
and password information that is stored on a server to grant access to the
library functionality.
LDAPS
Secure LDAP over SSL.
LDI Library Drive Interface.
LED Light-emitting diode.

library certification
In cryptography, a certificate that is provided by the library.
library-managed encryption
Tape encryption that is controlled by the tape library.
Linear Tape-Open (LTO)
A type of tape storage technology that is developed by the IBM
Corporation, Hewlett-Packard, and Quantum. LTO technology is an “open
format” technology, which means that its users have multiple sources of
product and media. The “open” nature of LTO technology enables
compatibility between different vendors' offerings by ensuring that vendors
comply with verification standards. The LTO technology is implemented in
two formats: the Accelis format focuses on fast access; the Ultrium format
focuses on high capacity. The Ultrium format is the preferred format when
capacity (rather than fast access) is the key storage consideration. An
Ultrium cartridge has a compressed data capacity of up to 15000 GB (2.5:1
compression) and a native data capacity of up to 6000 GB.
liquid crystal display (LCD)
A low-power display technology that is used in computers and other I/O
devices.
loadable
The ability to be loaded.
LME Library Managed Encryption.
LTO cartridge memory (LTO-CM)
Within each LTO Ultrium data cartridge, an embedded electronics and
interface module that can store and retrieve a cartridge's historical usage
and other information.
LUN Logical Unit Number.
LVD SCSI Bus Low Voltage Differential
M
MAC address
The Media Access Control address of a computer networking device.
magnetic tape
A tape with a magnetic surface layer on which data can be stored by
magnetic recording.
MAP Maintenance analysis procedure.
mask A pattern of characters that controls the retention or elimination of portions
of another pattern of characters. To use a pattern of characters to control
the retention or elimination of portions of another pattern of characters.
master file
A file that is used as an authority in a job and that is relatively permanent,
even though its contents might change. Synonymous with main file.
Maximum Transmission Unit (MTU)
The size of the largest packet that a network protocol can transmit.
MB Megabyte (expressed as data rate in MB/s or MB/second).
media capacity
The amount of data that can be contained on a storage medium, expressed
in bytes of data.
Glossary 169
media-type identifier
Pertaining to the bar code on the bar code label of the Ultrium Tape
Cartridge, a 2-character code, L1, that represents information about the
cartridge. L identifies the cartridge as one that can be read by devices that
incorporate LTO technology; 1 indicates that it is the first generation of its
type.
mega One million of.
meter In the Metric System, the basic unit of length; equal to approximately 39.37
inches.
MIB Management Information Base. Information repository that is used by
SNMP.
micro One millionth of.
microcode
(1) One or more micro instructions. (2) A code, representing the
instructions of an instruction set, which is implemented in a part of storage
that is not program-addressable. (3) To design, write, and test one or more
micro instructions. (4) See also microprogram.
microdiagnostic routine
A program that runs under the control of a supervisor, usually to identify
field replaceable units.
microdiagnostic utility
A program that is run by the customer engineer to test the machine.
microinstruction
A basic or elementary machine instruction.
microprogram
A group of microinstructions that when run performs a planned function.
The term microprogram represents a dynamic arrangement or selection of
one or more groups of microinstructions for execution to perform a
particular function. The term microcode represents microinstructions that
are used in a product as an alternative to hard-wired circuitry to
implement certain functions of a processor or other system component.
MIM Media information message.
mm Millimeter.
modifier
That which changes the meaning.
mount a device
To assign an I/O device with a request to the operator.
MP Microprocessor.
ms Millisecond.
MSG Message.
multipath
Pertaining to using more than one path.
N
N/A Not applicable.

Network Address Translation (NAT)
NAT involves rewriting the source or destination addresses of IP packets
as they pass through a router or firewall. Most systems that use NAT do so
to enable multiple hosts on a private network to access the Internet over a
single public IP address.
NEMA
National Electrical Manufacturers Association.
node In a network, a point at which one or more functional units connect
channels or data circuits.
NTP Network Time Protocol. This protocol allows the library to set its internal
date and time that is based on the date and time of a server.
NVS Nonvolatile storage. A storage device whose contents are not lost when
power is cut off.
O
oersted
The unit of magnetic field strength in the unrationalized
centimeter-gram-second (cgs) electromagnetic system. The oersted is the
magnetic field strength in the interior of an elongated, uniformly wound
solenoid that is excited with a linear current density in its winding of`1
abampere per 4π centimeters of axial length.
offline
Pertaining to the operation of a functional unit without the continual
control of a computer. Contrast with online.
online Pertaining to the operation of a functional unit that is under the continual
control of a computer. Contrast with offline.
OPER Operation.
ov Over voltage.
overrun
Loss of data because a receiving device is unable to accept data at the rate
it is transmitted.
overtightening
To tighten too much.
P
parameter
A variable that is given a constant value for a specified application and
that might denote the application.
p bit Parity bit.
PC Parity check.
PCC Power control compartment.
PDF Portable Document Format.
PE Parity error. Product engineer.
PFS Perfect forward secrecy.
pick Pertaining to the library, to remove, by using a robotic device, a tape
cartridge from a storage slot or drive.
Glossary 171
picker A robotic mechanism that is located inside the library that moves
cartridges between the cartridge storage slots and the drive.
PM Preventive maintenance.
POR Power-on reset.
port A physical connection for communication between the 3590 and the host
processor. The 3590 has 2 SCSI ports.
Portable Document Format (PDF)
A standard that is specified by Adobe Systems, Incorporated, for the
electronic distribution of documents. PDF files are compact, can be
distributed globally (by way of email, the web, intranets, or CD-ROM), and
can be viewed with the Acrobat Reader, which is software from Adobe
Systems that can be downloaded at no cost from the Adobe Systems home
page.
Private key
A cryptographic key that is used to decrypt a message.
PROM
Programmable read only memory.
PS Power supply.
PTF Program temporary fix. A single bugfix or group of bugfixes that are
distributed in a form ready to install for customers.
PWR Power.
R
rack A unit that houses the components of a storage subsystem, such as the
library.
rackmount kit
A packaged collection of articles that are used to install the rack mounted
version of the library.
RAM Random access memory.
Random access memory
A storage device into which data is entered and from which data is
retrieved in a nonsequential manner.
RAS Reliability, availability, and serviceability.
record A collection of related data or words, which are treated as a unit.
recording density
The number of bits in a single linear track measured per unit of length of
the recording medium.
recoverable error
An error condition that allows continued execution of a program.
ref Reference.
reg Register.
reinventory
To inventory again.

retension
The process or function of tightening the tape onto the cartridge, if it is
sensed that the tape has a loose wrap on the cartridge.
RFC (Request for Comments)
Request for Comments (RFC) documents are a series of memoranda, which
encompasses new research, innovations, and methodologies applicable to
Internet technologies.
RH Relative humidity.
RID tag
Repair identification tag.
RML Rack Mount Line.
robot Picker.
robotics
Picker assembly.
root CA certification
In cryptography, a root certificate from a certificate authority (CA).
RPQ Request for price quotation.
RSA key
Encryption key type.
R/W read/write.
S
s Seconds of time.
SAC Service Action Code. Code that is developed to indicate possible FRU or
FRUs to replace to repair the hardware.
SAN Storage area network.
SAS Serial Attached SCSI. A computer bus technology and serial
communication protocol for direct attached storage devices. SAS is a
replacement for parallel SCSI with higher speeds, but still utilizing SCSI
commands.
scratch cartridge
A data cartridge that contains no useful data, but can be written to with
new data.
SCD Single Character Display.
SCSI Small computer system interface.
SE Single-ended.
segment
A part.
sel Select.
Serial Attached SCSI (SAS)
A drive with a SAS interface can be linked directly to controllers. SAS is a
performance improvement over traditional SCSI because SAS enables
multiple devices (up to 128) of different sizes and types to be connected
Glossary 173
simultaneously with thinner and longer cables. It supports full-duplex
signal transmission up to 3 Gb/s. In addition, SAS drives can be
hot-plugged.
serialize
To change from parallel-by-byte to serial-by-bit.
serializer
A device that converts a space distribution of simultaneous states, which
represents data into a corresponding time sequence of states.
servo, servos
An adjective for use in qualifying some part or aspect of a
servomechanism.
servomechanism
A feedback control system in which at least one of the system signals
represents mechanical motion.
signature
A digital signature that is used in cryptography to identify one party to
ensure authenticity.
slot blocker
A slot blocker is used to restrict/close off a data cell so a data cartridge
cannot be inserted.
Small Computer Systems Interface (SCSI)
A standard that is used by computer manufacturers for attaching
peripheral devices (such as tape drives, hard disks, CD-ROM players,
printers, and scanners) to computers (servers). Pronounced “scuzzy”.
Variations of the SCSI interface provide for faster data transmission rates
than standard serial and parallel ports (up to 320 megabytes per second).
The variations include:
v Fast/Wide SCSI: Uses a 16-bit bus, and supports data rates of up to 20
MBps.
v SCSI-1: Uses an 8-bit bus, and supports data rates of 4 MBps.
v SCSI-2: Same as SCSI-1, but uses a 50-pin connector instead of a 25-pin
connector, and supports multiple devices.
v Ultra SCSI: Uses an 8- or 16-bit bus, and supports data rates of 20 or 40
MBps.
v Ultra2 SCSI: Uses an 8- or 16-bit bus and supports data rates of 40 or 80
MBps.
v Ultra3 SCSI: Uses a 16-bit bus and supports data rates of 80 or 160
MBps.
v Ultra160 SCSI: Uses a 16-bit bus and supports data rates of 80 or 160
MBps.
v Ultra320 SCSI: Uses a 16-bit bus and supports data rates of 320 MBps.
SKLM (IBM Security Key Lifecycle Manager)
IBM's EKM application that assists encrypting tape drives in generating,
protecting, storing, and maintaining encryption keys that encrypt
information that is written to and decrypt information that is read from
tape media.
SMI-S See Storage Management Initiative Specification (SMI-S).
SMTP Simple Mail Transfer Protocol. SMTP is a standard for email transmissions
across the internet.

SNMP
Simple Network Management Protocol. SNMP is used by network
management systems to monitor network-attached devices for conditions
that warrant administrative attention.
SNTP Simple Network Time Protocol. Used to synchronize the clocks of
network-attached devices.
SMW Servo Manufacturer's Word.
SNS Sense.
special feature
A feature that can be ordered to enhance the capability, storage capacity, or
performance of a product, but is not essential for its basic work.
SPI Security Parameters Index.
SR Service representative, see also CE.
SRAM
Static random access memory.
SS Status store.
SSL (Secure Sockets Layer)
A set of cryptographic protocols for secure communications on the Internet
for such things as web browsing, email, Internet faxing, instant messaging,
and other data transfer. SSL allows applications to communicate across a
network in a way that is designed to prevent eavesdropping, tampering,
and message forgery.
SSP Serial SCSI Protocol.
ST Store.
standard feature
The significant design elements of a product that are included as part of
the fundamental product.
START
Start maintenance.
StartTLS
Secure LDAP communication that uses TLS.
Storage Management Initiative Specification (SMI-S)
A storage standard that is developed and maintained by the Storage
Networking Industry Association (SNIA). It is also ratified as an ISO
standard. The main objective of SMI-S is to enable broad interoperable
management of heterogeneous storage vendor systems.
subsystem
A secondary or subordinate system, capable of operating independently of,
or asynchronously with, a controlling system.
SUPP Support.
sync Synchronous, synchronize. Occurring with a regular or predictable time
relationship.
Glossary 175
T
tachometer, tach
A device that emits pulses that are used to measure/check speed or
distance.
tape cartridge
A container that holds magnetic tape, that can be processed without
separating it from the container.
tape void
An area in the tape in which no signal can be detected.
TCP/IP
Transmission Control Protocol/Internet Protocol.
TCU Tape control unit.
TDT Tape Diagnostic tool.
TH Thermal.
thread/load operation
A procedure that places tape along the tape path.
TM Tapemark.
transport mode
End-to-end communications security in which the end-point computers do
the security processing.
trusted certification
In cryptography, a trustworthy certificate that is not registered with a
certificate authority.
tunnel mode
Port-to-port communications security in which security is provided to
several machines by a single node.
U
UART Universal asynchronous receiver/transmitter.
UL Underwriter's Laboratories.
Ultrium Tape Drive
Located within the library, a data-storage device that controls the
movement of the magnetic tape in an LTO Ultrium Tape Cartridge. The
drive houses the mechanism (drive head) that reads and writes data to the
tape.
unload
Prepare the tape cartridge for removal from the drive.
utilities
Utility programs.
utility programs
A computer program in general support of the processes of a computer; for
instance, a diagnostic program.
uv Under voltage.

V
VOLSER
Volume serial number.
volume
A certain portion of data, together with its data carrier, that can be handled
conveniently as a unit.
VPD Vital product data. The information that is contained within the tape drive
that requires nonvolatile storage that is used by functional areas of the
drive, and information that is required for manufacturing, RAS, and
engineering.
W
word A character string that is convenient for some purpose to consider as an
entity.
World Wide Node Name (WWNN)
A unique character string which identifies Fibre Channel Host Bus
adapters (HBA).
WORM
Write Once Read Many.
Write Write command.
WT World trade.
WWCID
Worldwide Cartridge Identifier.
WWN Worldwide Name.
WWNN
Worldwide Node Name.
WWPN
Worldwide port name.
X
XR External register.
XRA External register address register.
Glossary 177
Index
A configuration 28, 30, 57, 62, 63, 66, 81,
84, 88
G
access mode Web User Interface 31 gateway 36, 47, 65
library configuration 34 configuring auto cleaning 62 glossary 159
accessibility control keys 2
keyboard 157
repeat rate of up and down
buttons 157
H
shortcut keys 157 D hardware attributes, viewing 58
data cartridges 9 Host Bus Adapter (HBA) 9
accessor 94
date and time settings 84 host interface cable 28
accessor locking screw
date settings 49, 64, 84 Host interface cables, connecting 28
removing 27
Accessor locking screw 5 default settings 30, 67
accessor statistics, viewing 94 device drivers, supported 12
account types 17 DHCP 36, 47, 65 I
Acoustical specifications 10 diagnosing problems 111 I/O station 58, 79
active slots 34, 49, 63, 79 diagnostics 67, 68 I/O Station 49
address 37 display elements 17 I/O Station, configuration 34
administrator 76 DNS server IP address 36, 47 Input modes 13
application managed encryption 82 downloading drive logs 92 installation 11, 21, 22, 27, 30, 51, 121
application managed encryption downloading library logs 92 rack
(AME) 38 drive 133 safety xv
Attention LED 13 rebooting 62 installation location 21, 22
authentication 42 drive cleaning 60 installing rails 22
auto cleaning 34, 49, 79 drive diagnostics 68 inventory 60, 75
autoload 34, 49 drive logs, downloading 92 IP address 36, 47, 65
IPv4 address 36, 47
IPv4 settings 66, 81
B E IPv6 address 36, 47
EKM 38 IPv6 prefix length 36, 47, 66, 81, 84
back light 66
electrical specifications 10 IPv6 settings 66, 81
bar code label length 79
email 41, 85 ITDT-SE 119
Bar code labels 101
guidelines for using 102 email notifications 41, 85
Bar code reader 6 emailing 118
emailing logs 118 J
emergency release 4 Java 32
C Encryption 6
configuration 38
cables 118
cables, reseating 118
encryption key manager 38
Encryption Key Manager (EKM) 38
K
cartridge encryption key manager keyboard 157
Write-Protect switch 103 configuration 38
Cartridge 97 encryption policy 38, 82
capacity scaling 98
cleaning 101
encryption settings 82 L
environmental specifications 10 labels
compatibility 99 error codes 123, 133 bar code 101
data 98 Error LED 13 Labels
proper handling 103 error logs 110, 118 bar code
specifications 106 error messages 110, 133 guidelines for using 102
cartridge assignment 34 error messages and resolutions 110 laser
cartridge magazine 2, 4, 121 error status 67 compliance xiv
cartridge magazine, unlocking 75 ethernet port 5, 28 safety xiv
cartridge magazines 59
LCD contrast 66, 84
Cartridge, environment 104
LCD display 2
cartridges 9, 50, 59
cleaning 9 F LEDs 116
firmware 58 LEDs, front panel 116
CE log, dumping 92
firmware, updating 93 LEDs, interpreting 116
channel calibration 8
frequency, electrical supply 10 library 21, 52, 109, 123, 137
Clean Drive LED 13
front panel 2 auto cleaning 62
cleaning 60
configuring 30
cleaning the drive 74
configuring active slots 63
179
library (continued) NTP 7 removing during installation 121
logging out 62 NTP address 37, 84 reporting library problems 109
powering down 61 NTP server 84 reporting problems 109
preparing to ship 61 configuration 37 reseating cables 118
rebooting 62 resetting the library and drives 92
Library 50
library access mode 34 O
library and drives, resetting 92
Library configuration
offline 61 S
online 61 safety information
save/restore 47
online or offline 74 laser compliance xiv
Library Configuration Form 153
online/offline icon 13 laser safety xiv
library depth 10
Operating procedures SAS 28
library dimensions 10
Operator Panel 55 SAS Host Interface 6, 28
library in rack 22
operational specifications 10 SAS interface 5
library inventory 75
operator interventions 89 saving/restoring 88
library logs, downloading 92
Operator Panel 2, 13, 47, 49, 51, 61, 62, SCSI ID 9
library managed encryption 82
63, 64, 65, 66, 67, 68 security 32
library managed encryption (LME) 38
current information 57 sending your comments v
library map 70
firmware revision 58 sequential access mode 34, 49, 63
library mode 63
library inventory 60 serial attached SCSI 5
library settings 63, 79
manually cleaning the drive 60 Serial Attached SCSI (SAS) 5
Library settings
menus 56 serial number label 2, 4
configuration 49
moving cartridges 59 Server attachment 28
library state 74
taking the library online and service library 89
library verify 67
offline 61 service mode 67
Library verify
unloading the drive 60 service procedures 119
diagnostics 51
unlocking cartridge magazine 59 shipping the library 61
library verify diagnostic procedures 67
unlocking I/O station 58 shortcut keys 157
library weight 10
viewing settings 57, 66 SNMP 42, 86
library width 10
Operator Panel settings 66 messaging 7
library, diagnosing problems 111
Ordering media SNMP notifications 42, 86
library, viewing logs 90
Ordering WORM cartridges 100 SNTP server 65
link speed 36, 47, 81
sound 66
link speed (ethernet) 36, 47, 65, 81
Specifications
location 21
location in rack 22 P cartridges 106
library 10
logging out of the library 62 passwords 17
specifications, physical 10
logical library settings 79 passwords, changing 17, 66, 76
speed matching 8
Logical Unit Number (LUN) scanning 9 physical library settings 79
SSL 36, 47
login 17 physical specifications 10
Stateless DHCP 66
Web User Interface 32 policy configuration 38
storage capacity 10
logs, emailing 118 populating the library with
subnet mask 36, 47, 65
looping 34 cartridges 50
superuser 76
looping access mode 49 power button 5
support notification v
LUN scanning 9 power connector 5
Support Notification
power consumption 10
registration 52
power cord, connecting 28
system summary 70
M power management 8
power socket 5
maintenance 121
power supply 5
Media 9, 97
media errors 100
problem diagnosis 111 T
product environment 11 taking online 52
menus 17, 55, 69
taking the library online or offline 74
mounting location, library 21
tape alert flags 137, 139
moving 59
moving cartridges 73 R tape drive 60, 139
tape drive configuration 34
rack installation
tape drive diagnostics 68
safety xv
tape drives, downloading drive logs 92
N rack mounting 22
rack mounting rails 22
TCP/IP 36, 47, 81
Network TCP/IP configuration 36, 47
RAID 9
configuration 36, 47 technical support v
random access mode 34, 49, 63
network settings 5, 81 time server 37, 84
Read/Write capability 99
Network settings 36, 47, 65 time settings 49, 64, 84
Ready/Activity LED 13
Network Time Protocol (NTP) 7 tools, required 121
rear panel 5
notification settings 41, 85 top menu 56
rebooting the drive 62
Notification settings 42 top menus 69
rebooting the library 62
notification settings, email 41 trace data 91
removing accessor locking screw 27

trace date, viewing 91
trap definitions 136
trap notifications 86
Trap notifications
configuration 42
troubleshooting 109
types 136
U
Ultrium tape drives 8
unloading 60
unloading drive 74
unlock 75
unlock user account 66
unlocking 59
unlocking the cartridge magazine 75
updating library and drive firmware 93
user 76
user access, managing 76
user accounts 76
User accounts
configuration 44
user interfaces 13
user privileges 17
user roles 76
V
verifying library 51
viewing accessor statistics 94
viewing communication information 57
viewing library logs 90
viewing settings 70
viewing trace data 91
viewing Web GUI 66
voltage 10
W
Web User Interface 13, 17, 55, 69, 70, 73,
74, 75, 76, 79, 81, 82, 84, 85, 86, 88, 89,
90, 91, 92, 93, 94, 133
WORM 100
WORM (write once, read many) 100
WORM capability 100
WORM, data security 100
wrap test 68
Write once, read many 100
Write once, read many (see WORM) 100
Write-Protect switch
setting 103
Index 181
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Dell PowerVault TL1000 Tape Autoloader

© 2015 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell

Type: 3572 Model: S3H/S4H/S5H/S6H/S7H

Printed October 2015

Read this first . . . . . . . . . . .. v Chapter 4. Operations . . . . . . .. 55

Chapter 2. User interfaces . . . . .. 13 Chapter 6. Troubleshooting . . . .. 109

viii Dell PowerVault TL1000 Tape Autoloader: User's Guide

x Dell PowerVault TL1000 Tape Autoloader: User's Guide

Most danger or caution notices contain a reference number (Dxxx or Cxxx).

A danger notice calls attention to a situation that is potentially lethal or extremely

DANGER: An electrical outlet that is not correctly wired could place

A caution notice calls attention to a situation that is potentially hazardous to

If the symbol is... It means...

A hazardous condition that is not represented by other

This product contains a Class II laser. Do not stare into the

A hazardous condition due to mechanical movement in or

A hazardous condition due to the unit's susceptibility to

Laser safety and compliance

Performing the safety inspection procedure

xiv Dell PowerVault TL1000 Tape Autoloader: User's Guide

v Always lower the leveling pads on the rack cabinet.

v Do not install a unit in a rack where the internal rack ambient

Safety and environmental notices xv

Removing components from the upper positions in the rack cabinet

xvi Dell PowerVault TL1000 Tape Autoloader: User's Guide

The Dell™ PowerVault™ TL1000 Tape Autoloader provides compact, high-capacity,

The TL1000 Tape Autoloader has a 10-position removable cartridge magazine,

Figure 2. Front panel components

The Web User Interface offers some of the same

2 Dell PowerVault TL1000 Tape Autoloader: User's Guide

Column 5/Tier 1 in the cartridge magazine can

Chapter 1. Product description 3

Figure 3. Cartridge Magazine

▌1▐ Cartridge locations as they appear ▌2▐ Cartridge magazine

Figure 4. Cartridge magazine (top view)

4 Dell PowerVault TL1000 Tape Autoloader: User's Guide

Figure 5. Rear panel components

Table 4. Rear panel component descriptions

Chapter 1. Product description 5

SAS host interface

The encryption-capable library firmware allows the user to select None or

6 Dell PowerVault TL1000 Tape Autoloader: User's Guide

Simple Network Management Protocol (SNMP) messaging

Network Time Protocol

Chapter 1. Product description 7

To improve system performance, the Ultrium 4, Ultrium 5, Ultrium 6, and Ultrium

8 Dell PowerVault TL1000 Tape Autoloader: User's Guide

Logical Unit Number (LUN) scanning

Location coordinates and element addresses

Chapter 1. Product description 9

Column 5 Column 4 Column 3 Column 2 Column 1

Column 5 Column 4 Column 3 Column 2 Column 1

Figure 7. Location coordinates

Table 7. Electrical specifications

For more information about installation specifications, see Chapter 3, “Installation

10 Dell PowerVault TL1000 Tape Autoloader: User's Guide