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    RevenueAssurance Handbook Web 71

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    Morad M Swid
    Risk management is the most extensive part of revenue assurance and involves monitoring different parts of the revenue management chain. It aims to identify any symptoms of leakage and address them immediately. The majority of revenue assurance expenditures go towards risk management, which is accomplished through creating and reviewing a vast assortment of reports to provide assurance that everything is being done correctly. Determining how much should be invested in risk assessment presents the biggest challenge for risk management.

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    RevenueAssurance Handbook Web 71

    Uploaded by

    Morad M Swid
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    Risk management is the most extensive part of revenue assurance and involves monitoring different parts of the revenue management chain. It aims to identify any symptoms of leakage and address them immediately. The majority of revenue assurance expenditures go towards risk management, which is accomplished through creating and reviewing a vast assortment of reports to provide assurance that everything is being done correctly. Determining how much should be invested in risk assessment presents the biggest challenge for risk management.

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    Risk management is the most extensive part of revenue assurance and involves monitoring different parts of the revenue management chain. It aims to identify any symptoms of leakage and address them immediately. The majority of revenue assurance expenditures go towards risk management, which is accomplished through creating and reviewing a vast assortment of reports to provide assurance that everything is being done correctly. Determining how much should be invested in risk assessment presents the biggest challenge for risk management.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    11 views1 page

    RevenueAssurance Handbook Web 71

    Uploaded by

    Morad M Swid
    Risk management is the most extensive part of revenue assurance and involves monitoring different parts of the revenue management chain. It aims to identify any symptoms of leakage and address them immediately. The majority of revenue assurance expenditures go towards risk management, which is accomplished through creating and reviewing a vast assortment of reports to provide assurance that everything is being done correctly. Determining how much should be invested in risk assessment presents the biggest challenge for risk management.

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    Section 2 : Chapter 2

    • Leakage management organizations – Ultimately, when


    management chooses to take a truly strong stand on leak-
    age management issues, an actual department to address
    the leakage may be created. Sometimes, the leakage man-
    agement organization is a part of the revenue assurance
    department, and sometimes it is part of I/T, Accounting, or
    some other group.

    Leakage management is typically accomplished through the use of


    different investigation and correction techniques (I refer to them as
    investigation and correction functions). These techniques encom-
    pass all of the activities and processes necessary to identify the root
    causes of a leakage event.

    RISK MANAGEMENT
    Leakage management is the most obvious of the revenue assurance
    missions, but it is far from the most extensive. Most telco managers
    assume that there are no major leakage issues to worry about. What
    is more important to these groups is an assurance that all of the dif-
    ferent parts of the revenue management chain are being monitored.
    They also want to know that, if any kind of symptom of leakage
    shows up, there is someone who will address it immediately.

    It is in the area of risk management where the majority of typical


    revenue assurance expenditures are made.

    Risk management is accomplished, quite simply, through the cre-


    ation and review of a vast assortment of different reports. These
    reports provide the analyst or management with an assurance that
    everything is being done correctly.

    Risk management is achieved through the execution of monitoring


    reports, baseline reports and audits.

    Risk Management – Challenges

    The biggest challenge associated with risk management is trying


    to determine how much should be invested in the risk assessment.

    eXcellence in Telecommunications 43

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