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    Ap02-Ev04 Implementacion de Una Encuesta en Idioma Ingles

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    Viktor Grajales
    The document is a customer satisfaction survey in English for a new product from SERVICIO NACIONAL DE APRENDIZAJE - SENA. The 15 question survey asks customers about their opinions on features of the new product like quality, value, and improvements. It also asks about competing products and what would make the customer more likely to purchase and recommend the new product. The purpose is to understand customer views to help improve the new product.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Ap02-Ev04 Implementacion de Una Encuesta en Idioma Ingles

    Uploaded by

    Viktor Grajales
    212 views4 pages
    The document is a customer satisfaction survey in English for a new product from SERVICIO NACIONAL DE APRENDIZAJE - SENA. The 15 question survey asks customers about their opinions on features of the new product like quality, value, and improvements. It also asks about competing products and what would make the customer more likely to purchase and recommend the new product. The purpose is to understand customer views to help improve the new product.

    Original Description:

    IMPLEMENTACION DE UNA ENCUESTA EN INGLES

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    The document is a customer satisfaction survey in English for a new product from SERVICIO NACIONAL DE APRENDIZAJE - SENA. The 15 question survey asks customers about their opinions on features of the new product like quality, value, and improvements. It also asks about competing products and what would make the customer more likely to purchase and recommend the new product. The purpose is to understand customer views to help improve the new product.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    212 views4 pages

    Ap02-Ev04 Implementacion de Una Encuesta en Idioma Ingles

    Uploaded by

    Viktor Grajales
    The document is a customer satisfaction survey in English for a new product from SERVICIO NACIONAL DE APRENDIZAJE - SENA. The 15 question survey asks customers about their opinions on features of the new product like quality, value, and improvements. It also asks about competing products and what would make the customer more likely to purchase and recommend the new product. The purpose is to understand customer views to help improve the new product.

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    SERVICIO NACIONAL DE APRENDIZAJE - SENA

    SISTEMA INTEGRADO DE GESTIÓN


    GUÍA DE APRENDIZAJE PARA EL PROGRAMA DE FORMACIÓN
    TECNOLOGICO VIRTUAL

    AP02-EV04- “Implementación de una encuesta en idioma inglés”

    VICTOR ALBERTO GRAJALES MONTAÑO

    FABIA HORACIO GARCES


    INSTRUCTOR VIRTUAL

    TECNOLOGIA EN GESTION DE MERCADOS

    SERVICIO NACIONAL DE APRENDIZAJE SENA


    AGOSTO DEL 2019
    BUENAVENTURA
    SERVICIO NACIONAL DE APRENDIZAJE - SENA

    Cuestionario de Satisfacción
    [zapatos personalizados]

    Su opinión es importante para tratar de mejorar nuestro desempeño. La información aquí recopilada
    nos resultará muy útil para conocer sus valoraciones y sugerencias. Por favor, conteste
    honestamente según su preferencia.) ¡MUCHAS GRACIAS!

    1. ¿What do you like most about our new product?

    • Reliable •High quality


    • Useful •Unique
    • Good value for money •Overpriced
    • Poor quality •Unreliable

    2. ¿What changes would most improve our new product?

    3. ¿What do you like most about competing products currently available


    from other companies?

    4. ¿What changes would most improve competing products currently


    available from other ¿companies?

    5. ¿What would make you more likely to use our new product?

    6. What do I like most about an online sale?

     Comfort
     Weather
     good service
     good price
     all
    SERVICIO NACIONAL DE APRENDIZAJE - SENA

    7. If our new product were available today, how likely would you be to
    recommend it to others?

     Extremely likely
     Very likely
     Moderately likely
     Slightly likely
     Not at all likely

    8. If you are not likely to use our new product, why not?

     Do not need a product like this


     Do not want a product like this
     Satisfied with competing products currently available *
     Cannot pay for a product like this
     Not willing to pay for a product like this

    9. How important is price to you when choosing this type of company


    virtual?

     Extremely important
     Quite important
     Moderataly important
     Slightly important
     Not at all importnat

    10. Overall, are you satisfied with your experience using our new product,
    dissatisfied with it, or neither satisfied or dissatisfied with it?

     Extremely satisfied
     Quite satisfied
     Somewhat satisfied
     Neither satisfied nor dissatisfied
     Somewhat dissatisfied
     Quite dissatisfied
     Extremely dissatisfied

    11. If our new product were available today, how likely would you be to use it
    instead of competing products currently available from other companies?

     Extremely likely
     Very likely
    SERVICIO NACIONAL DE APRENDIZAJE - SENA

     Moderately likely
     Slightly likely
     No at all likely

    12. If our new web page were available today, how likely would you be to
    recommend it to others?

     Extremely likely
     Very likely
     Moderately likely
     Slightly likely
     No at all likely

    13. How important is convenience when choosing this type of product?

     Extremely important
     Quite important
     Moderately important
     Slightly important
     Not at all importnat

    14. If you are not likely to use our new product, why not?

     Do not need a product like this


     Do not want a product like this
     Satisfied with competing products currently available
     Cannot pay for a product like this
     Not willing to pay for a product like this

    15. Do you have any other questions, comments or concerns?

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