Nurses' Job Satisfaction, Organizational Commitment, and Career Intent

Empirical Literature
This section is a review of relevant studies that pertain to the major concept that was addressed
in this thesis, which is job satisfaction and in provision of health care services.
Research Procedures
Pilot Study
A pilot study using five nurses was conducted prior to data collection in order to determine the
approximate length of time needed to complete the survey and the comprehension of questions on the
Satisfaction Survey. Results of the pilot study showed that the survey could be completed in less than
ten minutes and questions were easily understood by participants. The pilot study revealed no need for
any adjustments to the survey or its delivery method for better utilization during data collection
Foreign Study
Based on
Nurses’ Job Satisfaction, Organizational

Commitment, and Career Intent
Ingersoll, Gail L. EdD, RN, FAAN, FNAP; Olsan, Tobie MS, MPA, RN, CNAA; Drew-Cates,
Jessie PhD, RN, CFNP; DeVinney, Bonnie C. MHA; Davies, Jan PhD, RN
JONA: The Journal of Nursing Administration: May 2002 - Volume 32 - Issue 5 - p 250-263
ARTICLES
Objective The objective of this survey was to define the characteristics of the nursing
work force of a mixed urban/rural region of New York state and to determine the nurses’
level of job satisfaction and commitment to the work setting.
Background Recent investigations suggest nurses are highly dissatisfied with the
demands of the healthcare environment and are expressing increased likelihood of
leaving the work setting. These factors, in combination with the increasing age of the
current nursing work force, are contributing to serious concerns about the future of
patient care.
Methods A random sample survey was mailed to registered nurses in the Finger Lakes
Region of New York State in June 2000. Items in the questionnaire addressed nurse
characteristics, reasons for leaving or staying with an employing agency, one- and five-
year career intent, and level of job satisfaction and organizational commitment.
Results Forty-six percent of the nurses returned completed questionnaires. Within this
sample, most of the nurses were older, European American, and female. Personal and
organizational characteristics contributed to differences in levels of job satisfaction,
organizational commitment, and 1- and 5-year intent. In addition, many of the most
satisfied and committed nurses reported their intent to leave nursing within the next 5
years.
Conclusions Findings of this investigation suggest the organizational environment, educational
preparation, and personal characteristics of currently employed registered nurses affect their current
job satisfaction, organizational commitment, and plans for continuing as a nurse.
International journal of nursing studies

Vol. 42 issue 2 feb 2005 page 211-227
Job satisfaction among nurses: a literature
review
Author links open overlay panelHongLuAlison E.WhileK.Louise Barriball
Show more
https://doi.org/10.1016/j.ijnurstu.2004.09.003Get rights and content
Abstract
The current nursing shortage and high turnover is of great concern in many
countries because of its impact upon the efficiency and effectiveness of any
health-care delivery system. Recruitment and retention of nurses are
persistent problems associated with job satisfaction. This paper analyses the
growing literature relating to job satisfaction among nurses and concludes
that more research is required to understand the relative importance of the
many identified factors to job satisfaction. It is argued that the absence of a
robust causal model incorporating organizational, professional and personal
variables is undermining the development of interventions to improve nurse
retention.
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4895062/
The study investigated the relationships between nurses’ job satisfaction, job stress, intention to
quit and their demographic characteristics. Overall, nurses in this private hospital had moderate
levels of job stress, intention to quit and job satisfaction. There was a negative relationship
between job stress and job satisfaction, and between intention to quit and job satisfaction.
Besides, this study concluded that nurses with more working experiences in hospital were more
satisfied with their job in terms of salary and autonomy in clinical practices, than nurses with less
working experiences. They also reported having more interaction with other nurses and/or
physicians and lower level of job related stress. Regarding satisfaction on organization policy,
nurses with bachelor or master degree education demonstrated having a lower level of
satisfaction than nurses with lower nursing qualification.
Aiming at reducing the cost of recruiting and training new staff in the healthcare system, the
administrators of private hospitals are encouraged to develop strategic measures to enhance job
satisfaction, and to reduce job stress on the intention to quit. Future research on nurses’ job
satisfaction in diverse samples in public and private hospitals and/or community settings, as well
as predictive factors influencing its level of nurses’ retention or turnover is necessary.

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Empirical Literature

Nurses’ Job Satisfaction, Organizational

International journal of nursing studies

https://doi.org/10.1016/j.ijnurstu.2004.09.003Get rights and content

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