Impact of Shelf Life On Fast Moving Consumer Goods
Impact of Shelf Life On Fast Moving Consumer Goods
Impact of Shelf Life On Fast Moving Consumer Goods
DISSERTATION PROJECT
BY
NAME – PRAGATI SINGH
PROGRAM - BSC RFM
ROLL NO. - 1615020
SUBMITTED TO – SATENDAR SINGH
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
ABSTRACT
Consumers always use the different factors to determine the impact of shelf life on FMCG
product and these factors are developed with the passage of time and experience. This study
is totally based on this concept; we tried to explain the impact of these factors.
From different articles we shortlisted the six most important factors. We studied the impact
of these factors in the sale of FMCG product. To conduct the research, we defined the four
factors of shelf life; and their impact on shelf life
A quantitative research was conducted in this study and questionnaires were used to collect
the feedback of respondent’s. These respondents were selected by using the convenient
sampling approach and excel was used to analyze the data.
On the basis of findings we can say that the environmental factor is the most important
factors in the sale of FMCG products.
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INDEX
S. No. TOPICS
1. Abstract
2. Acknowledgement
3. Certificate of Originality
4. Executive Summary
5. Introduction
6. Project
7. Research Methodology
8. Literature Review
9. Results and Findings
10. Data Interpretation
11. Discussion
12. Reference
13. Appendix
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
ACKNOWLWDGEMENT
I am grateful to Mr. Satendar Singh (Faculty Guide) of FDDI, Sec- 24, Noida
for providing her guidance in completing my report related to “A STUDY ON
IMPACT OF SHELF LIFE ON FAST MOVING CONSUMER GOODS”.
PRAGATI SINGH
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
CERTIFICATE OF ORIGINALITY
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
EXECUTIVE SUMMARY
Shelf life assessment of fast moving consumer goods derivatives is a complex task due to
the wide number and heterogeneity of products belonging to this food category. For this
reason, shelf life assessment strategy must be carefully designed taking into account the
peculiarity of the product. Shelf life testing of fast moving consumer goods derivatives will
be discussed, focusing initially on the main critical events affecting the shelf life of the
product and factors controlling the deterioration rate.
The main objective of this study is to analyze the impact of various constructs of shelf life
on the buying intention of young consumer. There is one more objective of this study such
as to identify the factors affecting the shelf life of product.
The next step in this study is to considered research methodology, where this research is
based on exploratory research as well as descriptive research. Source of data for the present
study has equal contribution of both primary and secondary data. Secondary data is
collected through review of existing literatures, journals and research theses to understand
the background of the study whereas primary data was carried out with the help of a well-
structured questionnaire and likert scales were used for scaling the questions. Data was
collected from 100 consumers of India and it was reliable for the study.
Data is analyze with help of the different tools in excel for different analysis such as
exploratory factor analysis to find the constructs of shelf life, and then next is multiple
regression analysis to know the impact of shelf life on fast moving consumer goods and
their buying intention and the last one is descriptive analysis for demographic variables was
used.
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INTRODUCTION
FMCG have a short shelf life, either as a result of high consumer demand or because the
product deteriorates rapidly. Some FMCGs, such as meat, fruits and vegetables, dairy
products, and baked goods, are highly perishable. Other goods, such as alcohol, toiletries,
pre-packaged foods, soft drinks, chocolate, candies, and cleaning products, have high
turnover rates. The nature of competition of the Fast Moving Consumer Goods (FMCG)
market has already transferred to a completely new stage of development.
Basically, the corporation's productive activity was the main criteria of evaluation of its
ability to compete for the access to market. Now days the situation has quite changed. The
success of a modern corporation completely depends on the ability to establish connection
of the corporation's dominating business–idea with the customer's values. The nature of
competition requires the corporation's revision of the business logical patterns,
reconsideration of the sales policy, distribution and marketing.
The target sector of the market for FMCG is the retail sector and also the wholesale sector.
This is primarily due to the fact that FMCG are always essential products for the consumers.
So the basic role of FMCG for the market is the constant need of the supply of FMCG. This
is the reason one of the defining word combination is fast moving. These goods move fast
through the market system and bring a good profit for the FMCG corporations (Rajanikanth
M 2011).
The FMCG sector is a cornerstone of the Indian economy. This sector touches every aspect
of human life. The term Fast Moving Consumer Goods is essential for the contemporarily
market system. In order to understand the meaning of this type of goods it is necessary to
define this term correctly. FMCG represent the essential goods which have an adequate cost
within a given market and are sold fast. Products which have a quick turnover, and
relatively low cost are known as Fast Moving Consumer Goods (FMCG). FMCG products
are those that get replaced within a year (Rajanikanth M 2011).
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Generally, fast moving consumer goods (FMCG) (also known as repeat-purchase packaged
goods) refer to consumer non-durable goods required for daily or frequent use (Paul 2006).
FMCG companies produce, distribute, and market goods that are usually low in price and
consumed at a regular period. These companies engage in sales, marketing and advertising,
finance, procurement, logistics, etc. of goods. FMCG companies also handle operations,
supply chain, manufacture and general management of goods (Economy Watch 2009). 1.1.1
Individual items are of small value although all FMCG products put together
account for a significant part of the consumer's budget.
The consumer keeps limited inventory of these products and prefers to purchase
them frequently, as and when required. Many of these products are perishable.
The consumer spends little time on the purchase decision. Rarely does he/she
look for technical specifications (in contrast to industrial goods). Brand loyalties or
recommendations of reliable retailer/ dealer drive purchase decisions.
These products cater to necessities, comforts as well as luxuries. They meet the
demands of the entire cross section of population. Price and income elasticity of
demand varies across products and consumers.
FMCG market in India is expected to grow at a CAGR of 20.6 per cent and is expected to
reach US$ 103.7 billion by 2020 from US$ 49 billion in 2016. Total consumption
expenditure is set to increase at a CAGR of 22.57 per cent from 2016-2021. Total
consumption expenditure is expected to reach nearly US$ 3600 billion by 2020 from US$
1,595 billion in 2016.
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
The rural FMCG market in India is expected to grow to US$ 220 billion by 2025 from US$
29.4 billion in 2016. By 2020, the revenues of the FMCG sector is forecasted to reach US$
104 billion India‘s consumer spending is expected to increase to US$ 3.6 trillion by 2020
and India‘s contribution to global consumption is expected to more than double to 5.8 per
cent by 2020. With an investment of US$254.50 million, Wipro is diversifying and
expanding its product range in energy drinks, detergents and fabric conditioners (IBEF). The
Indian food industry is poised for huge growth, increasing its contribution to world food
trade every year. In India, the food sector has emerged as a high-growth and high-profit
sector due to its immense potential for value addition, particularly within the food
processing industry.
Accounting for about 32 per cent of the country‘s total food market, the government of India
has been instrumental in the growth and development of the food processing industry
(IBEF). The government through the Ministry of Food Processing Industries is making all
efforts to encourage investments in the business. It has approved proposals for joint
ventures, foreign collaborations, industrial licenses, and 100 per cent export oriented units
(IBEF). The Indian food and grocery market is the world‘s sixth largest, with retail
contributing 70 per cent of the sales (IBEF).
The liberalization of the economy in the early 1990s minimized business barriers. The sector
has found more avenues to the market with the development of modern retail systems such
as supermarkets. Meanwhile, transportation and storage logistics have improved. Food
products are the leading segment, accounting for 43 per cent of the overall market The
FMCG sector has grown at an annual average of about 11 per cent over the last decade. The
overall FMCG market is expected to increase at (CAGR) of 14.7 per cent to touch US$
110.4 billion during 2012-2020, with the rural FMCG market anticipated to increase at a
CAGR of 17.7 per cent to reach US$ 100 billion during 2012-2025 (IBEF).
Food products are the leading segment, accounting for 43 per cent of the overall market.
Personal care (22 per cent) and fabric care (12 per cent) come next in terms of market share
(IBEF). India is expected to become the fifth largest consumer market in the world by 2025,
according to a paper prepared by the Confederation of Indian Industry (CII) and Grant
Thornton. Food and beverages is the biggest of the consumption categories. The F&B sector
is supported by the vast agriculture sector: India is the biggest producer of pulses, and the
second biggest producer of rice, wheat, sugarcane, and fruits and vegetables.
It is also the biggest producer of milk and buffalo meat and ranks fifth in poultry
production. The other helpful factors: large extents of arable lands, favorable climate, long
coastline, and low wages. The huge population (1.27 billion in 2015) and the burgeoning
middle class are the other advantages for the industry. Quality-conscious customers have
taken the bottled water market to $50 million. The beverage industry, excluding alcoholic
beverages, is worth about $16 billion. Tea and coffee are the most popular beverages,
followed by soft drinks (carbonated drinks and juices), health drinks, milk based drinks,
flavored drinks, and energy drinks.
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The alcohol beverages market is estimated to be worth about $35 billion, with whiskey,
beer, and wine as the most popular drinks. Investment approval of up to 100 per cent foreign
equity in single brand retail and 51 per cent in multi-brand retail.
The Accenture report goes on to state that rural incomes have been growing at more than 7
percent over the past few years, helping to account for almost 40 percent of India‘s total
consumption of goods and services. FMCG sector is also likely to benefit from growing
demand in the market. Because of the low per capita consumption for almost all the
products in the country, FMCG companies have immense possibilities for growth.
And if the companies are able to change the mind-set of the consumers, i.e. if they are able
to take the consumers to branded products and offer new generation products, they would be
able to generate higher growth in the near future. It is expected that the rural income will
rise in future, boosting purchasing power in the countryside.
However, the demand in urban areas would be the key growth driver over the long term.
Also, increase in the urban population, along with increase in income levels and the
availability of new categories, would help the urban areas maintain their position in terms of
consumption.
At present, urban India accounts for 66 percent of total FMCG consumption, with rural
India accounting for the remaining 34 percent. However, rural India accounts for more than
40 percent consumption in major FMCG categories such as personal care, fabric care, and
hot beverages. In urban areas, home and personal care category, including skin care,
household care and feminine hygiene, will keep growing at relatively attractive rates.
Within the foods segment, it is estimated that processed foods, bakery, and dairy are long-
term growth categories in both rural and urban areas.
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PROJECT
According to the data provided by the Department of Industrial Policies and Promotion
(DIPP), the food processing sector in India has received around US$ 7.54 billion worth of
Foreign Direct Investment (FDI) during the period April 2000-March 2017.
The Indian food processing industry is one of the largest industries in India and is ranked
fifth in terms of production, consumption, export and expected growth. It contributes around
8.80 and 8.39 per cent of Gross Value Added in Manufacturing and Agriculture
respectively, 13 per cent of India‘s exports and six per cent of total industrial investment.
The Indian gourmet food market is currently valued at US$ 1.3 billion and is growing at a
Compound Annual Growth Rate (CAGR) of 20 per cent. India's organic food market is
expected to increase by three times by 2020. Under the proposed study two major brands i.e.
Patanjali and ITC offering the selected products has been studied for the customer
satisfaction. Patanjali Ayurved Limited is an Indian FMCG company.
Acharya Balkrishna established Patanjali Ayurved Limited in 2006 along with Baba
Ramdev with the objective of establishing science of Ayurveda in accordance and
coordinating with the latest technology and ancient wisdom. ITC Limited is one of India‘s
most admired and valuable companies. ITC branded packaged food business is one of the
fastest growing food business in India.
The food business is today represented in multiple categories in the market – staple, spices,
ready to eat food, snacks foods, bakery and confectionery. The popular brands of ITC are
Ashirvaad, Sun feast, Bingo, B natural, mint-O, Candy man etc.
The fast moving consumer goods (FMCG) segment is the fourth largest sector in the Indian
economy. The market size of FMCG in India is estimated to grow from US$ 30 billion in
2011 to US$ 74 billion in 2018.
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
major steps or stages. It starts with exposure followed by attention, interpretation and lastly
retention. The first three of these establish perception (Hawkins, Best, Coney, & Mookerjee,
2007). All this takes place inside the mind or black box of the consumers simultaneously,
and it changes from person to person. Perception is highly subjective and therefore easily
distorted.
The Institute of Food Science and Technology (IFST) in the United Kingdom has defined
shelf life as “the period of time during which the food product will remain safe; be certain to
retain desired sensory, chemical, physical, microbiological and functional characteristics;
and comply with any label declaration of nutritional data when stored under the
recommended conditions” .
The date of minimum durability is defined as the date until which the food retains its
specific properties when properly stored. It must be indicated by the words “Best before”
followed by the date (or a reference to where the date is given on the labeling). Depending
on how long the food can keep, the date can be expressed by the day and the month, the
month and the year, or the year alone.
A. Product characteristics
Product characteristics including formulation and processing parameters i.e. intrinsic
factors. Intrinsic factors are the properties resulting from the make-up of the final product
and include the following:
Water activity (aw)
PH/total acidity
Natural micro flora and surviving microbiological counts in final product
Availability of oxygen
Reduction potential (Eh)
Natural biochemistry/chemistry of the product
Added preservatives (e.g. salt, spices, antioxidants)
Product formulation
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B. Environmental factors
Environment to which the product is exposed during distribution and storage i.e. extrinsic
factors. Extrinsic factors are a result of the environment that the product encounters during
life and include the following:
1. Temperature
Temperature is a key factor in determining the rates of deteriorative reactions, and in certain
situations the packaging material can affect the temperature of the food. For packages that
are stored in refrigerated display cabinets, most of the cooling takes place by conduction and
convection. Simultaneously, there is a heat input by radiation from the fluorescent lamps
used for lighting. Under these conditions, aluminum foil offers real advantages because of
its high reflectivity and high conductivity.
2. Relative humidity
The RH of the ambient environment is important and can influence the water activity (aw) of
the food unless the package provides an excellent barrier to water vapor. Many flexible
plastic packaging materials provide good moisture barriers, but none is completely
impermeable.
3. Gas atmosphere
The presence and concentration of gases in the environment surrounding the food have a
considerable influence on the growth of microorganisms, and the atmosphere inside the
package is often modified. The simplest way of modifying the atmosphere is vacuum
packaging, that is, removal of air (and thus O2) from a package prior to sealing; it can have a
beneficial effect by preventing the growth of aerobic microorganisms. Flushing the inside of
the package with a gas such as CO2 or N2 before sealing is the basis of modified atmosphere
packaging (MAP).
For example, increased concentrations of gases such as CO2 are used to retard microbial
growth and thus extend the shelf life of foods. MAP is increasing in importance, especially
with the packaging of fresh fruits and vegetables, fresh foods, and bakery products.
Atmospheric O2 generally has a detrimental effect on the nutritive quality of foods, and it is
therefore desirable to maintain many types of foods at a low O2 tension, or at least prevent a
continuous supply of O2 into the package. Lipid oxidation results in the formation of
hydroperoxides, peroxides, and epoxides, which will, in turn, oxidize or otherwise react
with carotenoids, tocopherols, and ascorbic acid to cause loss of vitamin activity.
With the exception of respiring fruits and vegetables and some fresh foods, changes in the
gas atmosphere of packaged foods depend largely on the nature of the package. Adequately
sealed metal and glass containers effectively prevent the interchange of gases between the
food and the atmosphere. With flexible packaging, however, the diffusion of gases depends
not only on the effectiveness of the closure but also on the permeability of the packaging
material, which depends primarily on the physicochemical structure of the barrier.
4. Light
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Many deteriorative changes in the nutritional quality of foods are initiated or accelerated by
light. Light is, essentially, an electromagnetic vibration in the wavelength range between
4000 and 7000 A, the wavelength of ultraviolet (UV) light ranges between 2000 and 4000
A. The catalytic effects of light are most pronounced in the lower wavelengths of the visible
spectrum and in the UV spectrum. The intensity of light and the length of exposure are
significant factors in the production of discoloration and flavor defects in packaged foods.
There have been many studies demonstrating the effect of packaging materials with
different light-screening properties on the rates of deteriorative reactions in foods. Among
the most commonly studied foods has been fluid milk, the extent of off-flavor development
being related to the exposure interval, strength of light, and amount of milk surface exposed.
C. Enzymic reactions
In food packaging technology, knowledge of enzyme action is essential to a fuller
understanding of the implications of different forms of packaging. The importance of
enzymes to the food processor is often determined by the conditions prevailing within and
outside the food. Control of these conditions is necessary to control enzymic activity during
food processing and storage. The major factors useful in controlling enzyme activity are
temperature, aw, pH, chemicals that can inhibit enzyme action, alteration of substrates,
alteration of products, and preprocessing control.
Three of these factors are particularly relevant in a packaging context. The first is
temperature i.e. the ability of a package to maintain a low product temperature and thus
retard enzyme action will often increase product shelf life. The second important factor is
aw, because the rate of enzyme activity is dependent on the amount of water available, low
levels of water can severely restrict enzymic activities and even alter the pattern of activity.
Finally, alteration of substrate (in particular, the ingress of O2 into a package) is important in
many O2 dependent reactions that are catalyzed by enzymes, for example, enzymic
browning due to oxidation of phenols in fruits and vegetables.
D. Chemical reactions
Many of the chemical reactions that occur in foods can lead to deterioration in food quality
(both nutritional and sensory) or the impairment of food safety. Such reaction classes can
involve different reactants or substrates, depending on the specific food and the particular
conditions for processing or storage. The rates of these chemical reactions are dependent on
a variety of factors amenable to control by packaging, including light, O2 concentration,
temperature, and aw. Therefore, the package can, in certain circumstances, play a major role
in controlling these factors, and thus indirectly the rate of the deteriorative chemical
reactions.
The two major chemical changes that occur during the processing and storage of foods and
lead to deterioration in sensory quality are lipid oxidation and nonenzymic browning (NEB).
Chemical reactions are also responsible for changes in the color and flavor of foods during
processing and storage.
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1. Lipid oxidation
Autoxidation is the reaction of molecular O2 by a free radical mechanism with hydrocarbons
and other compounds. The reaction of free radicals with O2 is extremely rapid, and many
mechanisms for initiation of free radical reactions have been described. The crucial role that
autoxidation plays in the development of undesirable flavors and aromas in foods is well
documented, and autoxidation is a major cause of food deterioration.
2. Non enzymic browning
Nonenzymic browning (NEB) is one of the major deteriorative chemical reactions that occur
during storage of dried and concentrated foods. The NEB or Maillard, reaction can be
divided into following three stages.
(1) Early maillard reactions involving a simple condensation between an aldehyde (usually
a reducing sugar) and an amine (usually a protein or amino acid) without browning.
(2) Advanced maillard reactions that lead to the formation of volatile or soluble substances
(3) Final maillard reactions leading to insoluble brown polymers.
3. Color changes
Acceptability of color in a given food is influenced by many factors, including cultural,
geographical and sociological aspects of the population. However, regardless of these many
factors, certain food groups are acceptable only if they fall within a certain color range. The
color of many foods is due to the presence of natural pigments such as chlorophylls,
anthocyanins, carotenoids, flavonoids, and myoglobin.
4. Flavor changes
In fruits and vegetables, enzymically generated compounds derived from long-chain fatty
acids play an extremely important role in the formation of characteristic flavors. In addition,
these types of reactions can lead to important off-flavors. Enzyme-induced oxidative
breakdown of unsaturated fatty acids occurs extensively in plant tissues, and this yields
characteristic aromas associated with some ripening fruits and disrupted tissues.
Aldehydes and ketones are the main volatiles from autoxidation, and these compounds can
cause painty, fatty, metallic, papery, and candle like flavors in foods when their
concentrations are sufficiently high. However, many of the desirable flavors of cooked and
processed foods derive from modest concentrations of these compounds. The permeability
of packaging materials is of importance in retaining desirable volatile components within
packages and in preventing undesirable components entering the package from the ambient
atmosphere.
5. Nutritional changes
The four major factors that influence nutrient degradation and can be controlled to varying
extents by packaging are light, O2 concentration, temperature, and aw. However, because of
the diverse nature of the various nutrients as well as the chemical heterogeneity within each
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
class of compounds and the complex interactions of these variables, generalizations about
nutrient degradation in foods are unhelpful.
E. Physical changes
The physical properties of foods can be defined as those properties that lend themselves to
description and quantification by physical rather than chemical means and include
geometrical, thermal, optical, mechanical, rheological, electrical, and hydrodynamic
properties.
Geometrical properties encompass the parameters of size, shape, volume, density, and
surface area as related to homogeneous food units, as well as geometrical texture
characteristics. Although many of these physical properties are important and must be
considered in the design and operation of a successful packaging system, in the present
context the focus is on undesirable physical changes in packaged foods.
F. Microbiological changes
Microorganisms can make both desirable and undesirable changes to the quality of foods,
depending on whether they are introduced as an essential part of the food preservation
process or arise adventitiously and subsequently grow to produce food spoilage. Every
microorganism has a limiting aw value below which it will not grow, form spores, or
produce toxic metabolites. Water activity can influence each of the four main growths cycle
phases by its effect on the germination time, the length of the lag phase and the growth rate
phase, the size of the stationary population, and the subsequent death rate.
Whether a microorganism survives or dies in a low aw environment is influenced by
intrinsic factors that are also responsible for its growth at higher aw. These factors include
water-binding properties, nutritive potential, pH, Eh, and the presence of antimicrobial
compounds. Microbial growth and survival are not entirely ascribed to reduce aw but are
also attributable to the nature of the solute.
Key extrinsic factors relating to aw that influence microbial deterioration in foods include
temperature, O2, and chemical treatments. These factors can combine in a complex way to
encourage or discourage microbial growth.
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2. 6Scope of study
The scope of this research is to identify the impact of shelf life on FMCG products. This
research is based on primary data and secondary data. This study only focuses on buying
behavior of consumer on the basis of shelf life. The study does not say anything about rural
buying behavior of customer because rural norms/status/attitude & acceptance of the rural
customers differs with urban customers. It provides help to further the research for FMCG
food sector. It aims to understand the impact of shelf life on selected food products.
2. The personal bias of respondents has also been a limitation and respondent‘s ignorance to
certain question also posed as barrier towards certain responses.
3. Since the researcher has used structured schedule, the respondent‘s responses were
immediate and the time taken for deciding was less which led to responses with not much
thought. Therefore time constraint has also been a limitation in this study.
5. Respondents tried to escape some statements by simply answering ―neither agree nor
disagree‖ to most of the statements. This was one of the most important limitations faced, as
it was difficult to analyse and come at a right conclusion.
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RESEARCH METHODOLOGY
The present project entitled “The impact of shelf life on FMCG products : A study of
FMCG ” was carried out during the year 2019. The sampling structure and techniques
adopted during the course of investigation have been described in this chapter.
Primary data: - The primary data from respondents was collected by survey method, using
pre- tested structured questionnaire/schedule. Collection of the data was done by the
personal interview method of users.
All the data are primary in the nature as they had been collected first and personally. All the
area had segmented according the population of this area. I have considered 100 as sample
size.
Secondary data is collected through review of existing literatures, journals and research
theses to understand the background of the study
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Structured Questionnaire:
These are based on closed ended questions where a researcher provides a suitable list
of responses.
At first there are questions related to respondents demographic like place of
residence, age, sex, marital status, highest qualification, family monthly income and
there were also some questions related to the respondent’s shelf life of product . In
this questionnaire the researcher has also taken the questions related to factors
affecting shelf life of product celebrity. Where independent factors are
environmental factor, physical and microbiological changes, chemical reaction,
product characteristics and dependent factor is shelf life of product. The respondent
responses are recorded and measured in a likert scale ranging from very low to very
high.
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LITERATURE REVIEW
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the proper oxidative indicator as well as possible methodologies for shelf life testing. In
particular, methods of shelf life evaluation under actual storage conditions and methods
of shelf life prediction based on exploitation of proper environmental factors able to
accelerate oxidation Many foods are becoming more susceptible to oxidative rancidity due
to attempts to make foods healthier by increasing polyunsaturated fatty acids, and more
sustainable by introducing light weight oxygen-permeable and light-penetrating packaging.
Unfortunately, very few new food antioxidants have been made available over the past
several decades and the use of synthetic antioxidants is disfavored by many consumers.
Thus, in order to make natural, more sustainable and healthier foods, the food technologist
must find ways to use existing antioxidants more effectively. This requires a strong
understanding of antioxidant chemistry.
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The shelf-life of some foods such as potatoes, yams and garlic can be extended by inhibition
of sprouting using relatively low radiation doses (0.05–0.15 kGy). Delaying the ripening
and senescence of some fruits is another method used in the extension of shelf-life. This
method is frequently used to extent shelf-life of some tropic fruits such as bananas, litchis,
avocados, papayas and mangoes by irradiating these fruits at 0.12–0.75 kGy.47 The shelf-life
of beef, poultry and seafood is also prolonged by destroying spoiling microorganisms. The
shelf-life of strawberries and tomatoes can be extended about two to three times when they
are irradiated at low radiation doses. However, these foods should be ripe before irradiation
because ripening and maturation of fruits and vegetables are impeded upon irradiation
owing to inhibition of hormone production and interruption of the biochemical processes of
cell division and growth.45 For prolonged storage, nevertheless, a separate heat treatment is
required to prevent the enzymic spoilage of fruits and vegetables entirely.
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A. Demographics
Gender
Female Male
41%
59%
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Highest Qualification
Post Graduate Graduate Student
11%
49%
40%
Marital Status
Married Never Married
6%
94%
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Occupation
Govt. Service Pvt. Service Self Employeed Student
3%
8%
8%
81%
Family Income
Less than 500000 500000 to 1000000 1000000 to 1500000
9%
52%
39%
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13%
26%
61%
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Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
1% 4%
13%
17%
65%
Chemical Reaction
Agree 64
Strongly agree 13
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Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
11% 2% 6%
17%
64%
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
2%
11% 12%
18%
57%
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Agree 55
Strongly agree 9
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
4%
9%
10%
22%
55%
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Agree 71
Strongly agree 11
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
1% 3%
11%
14%
71%
Agree 70
Strongly agree 18
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
1% 3% 8%
18%
70%
Agree 66
Strongly agree 21
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
2% 2%
21% 9%
66%
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Agree 41
Strongly agree 12
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
1%
12%
23%
41% 23%
Agree 63
Strongly agree 28
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
1% 4% 4%
28%
63%
Agree 57
Strongly agree 31
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
1% 3% 8%
31%
57%
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Agree 69
Strongly agree 20
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
1% 4% 6%
20%
69%
Product Characteristics
Agree 54
Strongly agree 11
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
11% 4%
11%
20%
54%
2.Is there any affect of water activities in the shelf life of product?
Agree 55
Strongly agree 9
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
9% 1% 4%
31%
55%
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Environmental Factors
Agree 64
Strongly agree 14
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
14% 1% 4%
17%
64%
Agree 64
Strongly agree 14
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
10% 0% 5%
23%
62%
Agree 63
Strongly agree 21
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
1% 5%
10%
21%
63%
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Agree 64
Strongly agree 14
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
0% 7%
9%
19%
65%
Agree 64
Strongly agree 14
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
13% 2% 9%
29%
47%
Agree 64
Strongly agree 14
Responses
Strongly disagree Disagree
Neither agree nor disagree Agree
Strongly agree
0% 2% 11%
17%
70%
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
DATA INTERPRETATION
Regression Statistics
Multiple R 0.740494
R Square 0.548331
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Coefficient of determination (R2) equals 0.548331 . This shows that changes in Celebrity
Attractiveness, Trustworthiness, Meaningfulness, Likeability, accounted for 54.83 percent
of the variation in customer satisfaction by celebrity endorsement.
ANOVA
Significance
Df SS MS F F
Regression 4 29.63182 7.407955 28.83278 1.09E-15
Residual 95 24.40818 0.256928
Total 99 54.04
Analysis of variance (ANOVA) is used to the overall significance of the model, that is:-
Significant level = 0.05 Since P- value =0.000 < 0.05, Ho was rejected.
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
6.3Coefficients
Coefficients Standard t Stat P-value Lower 95% Upper Lower Upper 95.0%
Error 95% 95.0%
Intercept -0.21585 0.474661 -0.45475 0.650325 -1.15818 0.726468 -1.15818 0.726468
X Variable 1.030944 0.119289 8.642433 1.31E-13 0.794127 1.267762 0.794127 1.267762
1
X Variable 0.111441 0.076571 1.455407 0.148853 -0.04057 0.263453 -0.04057 0.263453
2
X Variable -0.1254 0.132684 -0.9451 0.347007 -0.38881 0.138011 -0.38881 0.138011
3
X Variable 0.048214 0.093315 0.516678 0.606582 -0.13704 0.233468 -0.13704 0.233468
4
The trend line multiple regression model using the regression coefficient resulted in the
following equation:-
Environmental Factor had a significant influence on Shelf life of fast moving consumer
goods.
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
DISCUSSION
7.1 Introduction
In this research, the researcher has collected the data from various respondents, at first there
are questions related to respondents demographic like sex where as 59% are male
respondents and 41% are female respondents. Second , is place of residence in which 48%
of respondent are form UP, 8% from MP, 20% from Bihar, 1% from Uttrakhand, 3% from
Maharashtra, 14% from Delhi/NCR, 2% Tamil Nadu, 2% from Rajasthan, 1% from West
Bengal and 1% from Gujarat. Third, is marital status in which 6% respondents are married
and 94% are unmarried. Forth, highest qualification in which 11% respondents are post
graduate, 43% completed their school, 40% are graduated, and there were also some
questions related to the respondent’s awareness on shelf life and their buying pattern. In this
questionnaire the researcher has also taken the questions related to factors affecting the shelf
life of FMCG product . Where independent factors are environmental factor, physical and
microbiological changes, chemical changes, product characteristics and dependent factor is
shelf life of FMCG products. The respondents responses are recorded and measured in a
likert scale ranging from very low to very high and after analyzing the survey data it was
observed that environmental factor has a major influence on shelf life of FMCG products.
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
Chemical Reaction was studied under following parameters: Lipid oxidation, change in
color, change in flavor and impact on nutrient. The finding indicate that 10.5% are very high
influenced by chemical reaction on shelf life, 61.75% are highly influenced by chemical
reaction on shelf life, 17.75% are neutral and 7.75% consumers are low influenced by
chemical reaction on shelf life and remaining 2.25 % are not influenced by chemical
reaction on shelf life.
So it is important to note that chemical reaction does not have a strong influence on shelf
life.
Physical and microbiological changes were studied under following parameters: Change in
nutrient, change in size, change in density, effect of preservatives. The finding indicate that
21.6% are very high influenced by physical and microbiological changes on shelf life,
61.14% are highly influenced by physical and microbiological changes on shelf life, 9.6%
are neutral and 6.5% consumers are low influenced by physical and microbiological changes
on shelf life and remaining 1.16 % are not influenced by physical and microbiological
changes on shelf life.
So it is important to note that physical and microbiological changes does not have a strong
influence on shelf life.
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
life, 25.5% are neutral and 7.5% consumers are low influenced by product characteristics on
shelf life and remaining 2.5% are not influenced by product characteristics on shelf life.
So it is important to note that a product characteristic does not have a strong influence on
shelf life.
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
REFFERENCE
http://krishikosh.egranth.ac.in/bitstream/1/5810084242/1/36368%20Marwa%2
0%20Chowdhary%20MSc%20Thesis%20j16m29abm.pdf
https://www.slideshare.net/sanjibpulsar/a-study-on-custmers-preference-
towards-packaged-grocery-produc
http://www.ift.org/knowledge-center/learn-about-food-science/food-facts/food-
storage-and-shelf-life.aspx
https://www.business2community.com/customer-experience/customer-
feedback-survey-expiration-date-01216444
https://www.sciencedirect.com/topics/agricultural-and-biological-
sciences/shelf-life
https://www.sciencedirect.com/science/article/pii/B9781845697013500220
https://www.sciencedirect.com/science/article/pii/B9781845697013500219
https://en.wikipedia.org/wiki/Shelf_life
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
APPENDIX
QUESTIONNAIRE
Respected respondents,
1. Email ID
2. Name
3. Place of residence
4. Age
5. Gender
a) Male ( )
b) Female ( )
c) Others ( )
6. Marital Status
a) Married ( )
b) Unmarried ( )
c) Widower ( )
7. Occupational
a) Student ( )
b) Private service( )
c) Govt. service ( )
d) Self employed ( )
8. Yearly family Income
a) Less than 500000 ( )
b) 500000-1000000 ( )
c) 1000000-1500000 ( )
9. Highest qualification
a)School
b)Graduate
c) Post graduate
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
a) Strongly disagree
b) Disagree
c)Neither agree nor disagree
d)Agree
e)Strongly agree
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FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE, NOIDA
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