Quick Start Guide

AR502&AR509CG Series Routers

Issue: 12 (2019-08-27)
Part Number: 31507113

HUAWEI TECHNOLOGIES CO., LTD

1 About This Guide
Thank you for purchasing a Huawei AR series router. This guide describes how to install AR502 and AR509CG series
routers. It also explains how to log in to your router for the first time.
The installation, connection, and login methods of AR502 series routers and AR509CG are similar. This
document uses the AR502G-L-D-H and AR502EGRz-L routers as an example.
Figures in this document are for reference only and may not show the actual appearance of the router.
For more information, see the Hardware Installation and Maintenance Guide for your router on the Huawei
support website.

2 Packing List
AR502CG-L
Installation accessory package:
- 2-pin power connector - Warranty card - 5-pin Phoenix terminal block
- Quick Start Guide - Mounting brackets and screws
AR502G-L-D-H/AR502GR-L-D-H/AR502EG-L/AR502EG-La/AR502EG-Lj/AR502EGW-L/
AR502EGRb-L/AR502EGRc-Lc
Installation accessory package:
- 4-pin power cable - Warranty card - RS485 Phoenix terminal block
- Ground cable - Mounting brackets and screws - Power adapter cable
- Quick Start Guide - DIP switch tool
AR502EGRz-L/AR502EGRz-Lc
Installation accessory package:
- 4-pin power cable - Warranty card - RS485 Phoenix terminal block
- Ground cable - Mounting brackets and screws - DI/DO Phoenix terminal block
- Quick Start Guide - DIP switch tool
AR502EG-L-PD
Installation accessory package:
- Mounting bracket - Pole mounting component - Hose clamps
- Waterproof RJ45 connector - Quick Start Guide - Warranty card
AR509CG-Lc/AR509CG-Lt/AR509CG-Lt-7/AR509CGW-L
Installation accessory package:
- 4-pin power cable - Warranty card - Ground cable
- LTE antennas - Rubber pads - Mounting brackets and screws
- Quick Start Guide - Power adapter

The accessory package of the AR502EG-L/AR502EG-La/AR502EG-Lj/AR502EGW-L/AR502EGRb-L/

NOTE
AR502EGRc-Lc router does not contain the power adapter cable.
The accessory package of the AR509CG-Lc/AR509CG-Lt/AR509CG-Lt-7 router does not contain the LTE
antennas, rubber pads, and power adapter.
The accessory package of the AR509CGW-L router contains a pin for pressing the Config button but
does not contain the LTE antenna, rubber pads, or power adapter.
Items and quantities in the installation accessory package vary depending on the product model.

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 3 Safety Guidelines
To ensure personal and equipment safety, observe all the safety precautions on the equipment and in this

document. and items do not cover all the safety precautions and are only supplementary to
WARNING
CAUTION
the safety precautions.

Follow all the safety precautions and instructions provided by Huawei. The safety precautions outlined in this

document are only those that Huawei can predict. Huawei is not liable for any consequence that results from

violation of regulations pertaining to safe operations or safety codes pertaining to design, production, and

equipment use.

WARNING AR routers are class A products. In a domestic environment, these products may cause radio interference
in which case the user may be required to take the adequate measures.

CAUTION During installation and maintenance, take ESD protection measures, for example, wear ESD gloves or an ESD
wrist strap.
During router transport, movement, and installation, prevent the router from colliding with objects like doors,
walls, or shelves.
This product is used in restricted scenarios and must be operated by trained personnel.
Do not place other objects on the router.

4 Site Environment
Do not place this product in an environment with flammable or explosive gases, or smoke.
The installation site must be free from leaking or dripping water or heavy dew. If the relative humidity is high,
use dehumidifiers or air conditioners with dehumidification features.
The installation site must be well ventilated, and the air vents of the router must not be blocked.
Do not place the router in a dusty environment.
100mm
Leave more than 100 mm clearance at two sides and rear of the router for heat dissipation.

5 Installing the Router

5.1 Installing AR502G-L-D-H

NOTE A SIM card is not hot swappable.

Industrial SIM cards are recommended for the router.
If only one SIM card needs to be installed, install it in slot SIM1.
For an AR502CG-L router, remove the SIM card cover on the front panel, and then insert a SIM card.

1 Use a Phillips screwdriver to loosen the screw on the SIM card cover, and remove the SIM card
cover from the router. Keep the SIM card cover in an appropriate place for later use.
2 Push the SIM card holder toward the OPEN direction and turn it upward. Place the SIM card into
the SIM card slot, close the SIM card holder, and push the SIM card holder toward the LOCK
direction. When you hear a click, the SIM card holder is locked.

CAUTION When inserting a SIM card, keep the notch on the SIM card in the same direction as the notch marked on the slot.

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3 Install the SIM card cover back to the router and tighten 1 2 3
the screw to fix the cover.

Scenario 1: Installing the Router on a Desk

CAUTION Ensure that the desk is flat and properly grounded.

Leave at least 50 mm of clearance around the router for heat dissipation.
Do not place other objects on the router.

1 Attach four rubber pads in the imprinted round areas marked plus (+) signs at the bottom of the router.

NOTE For an AR502CG-L, skip this step because it does not need rubber pads.

2 Gently place the router on the desk.

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 Scenario 2: Mounting the Router on a Wall

CAUTION Before drilling holes on a wall, make sure there are no power cables in the wall to avoid electric shock.
Take water-proofing measures to protect a wall-mounted router from damages caused by water.
Screws must be installed solid in the wall; otherwise, the wall-mounted router may fall down after cables are
connected.
Ensure that there are no flammable or explosive materials near the router and no obstructions within 100 mm
around the router.

1 Use a measuring tape to determine the two mounting bracket installation positions. Keep the two
positions on a horizontal line and mark the positions with a marker.

NOTE The center distance between the two mounting holes

for the mounting bracket is 74 mm. nting
tal mou
Horizon

74mm

2 Use a Phillips screwdriver to fix the mounting bracket on the rear of the router with four countersunk
M3x6 screws.

NOTE Before install the mounting bracket on an AR502CG-L

router, remove the DIN mounting kit at the back of the
router.

3 Use the Phillips screwdriver to install two M4x8 pan 3 4 5

2mm

head screws in the marked positions on the wall,

and leave 2 mm of the screws out of the wall.
4 Hang the router on the M4x8 pan head screws
through mounting holes on the mounting bracket.
5 Fasten the M4x8 pan head screws with the Phillips
screwdriver.

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 Scenario 3: Mounting the Router on a DIN Rail

NOTE The DIN mounting kit is optional and needs to be purchased separately if needed.
For an AR502CG-L router, skip step 1 because the DIN mounting kit has been installed on the router before
delivery.

1 Mount the DIN mounting kit onto the rear panel of the router with M3 screws, and then use a Phillips
screwdriver to tighten the M3 screws.
2 Place the rear panel of the router in front of the DIN rail and ensure that the DIN rail fits in between the
fixture near the top of the DIN mounting kit and the spring latch near the bottom.
3 Make the router incline forward with the bottom away from the DIN rail, and place the fixture at the rear of
the DIN mounting kit on the top of the DIN rail.
4 Slowly push the router toward the DIN rail to make the spring latch near the bottom of the DIN mounting
kit move down. The spring latch then bounces back to fix the router on the DIN rail.

NOTE If the spring latch is too tight to move down, you can pull down the spring latch during the installation.

1 2

5.3 (Optional) Installing the AR502EGRz-L or AR502EGRz-Lc Router in an IP65 Enclosure

Assembly Box/Installing the AR502EG-L-PD

WARNING To avoid electric shock, do not connect power cables while the power is on.

When putting the cover back to the IP65 enclosure assembly box, ensure that the O-ring is flat and there is no
large gap after screws are installed. In addition, take water-proofing measures to ensure the sealing performance,
CAUTION protecting the router from damages caused by water.

Screws must be installed solid in the wall; otherwise, the router may fall down after cables are connected.

Ensure that there are no flammable or explosive materials near the router and no obstructions within 100 mm
around the router.

To insert a USB flash drive in or remove it from a USB interface on the box bottom, ensure that the power is off.
Do not touch the USB flash drive when it is in use.

This product is applicable to level II overvoltage scenarios. If you want to apply it to a scenario where overvoltage
is higher than level Ⅱ, connect an effective voltage drop device to the circuit breaker. Otherwise, you may face
risks of electric shocks.

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 NOTE AR502EG-L-PD does not involve installation inside the enclosure assembly box. The procedures for
wall-mounted and pole-mounted installation are similar to those for the IP65 enclosure assembly
box. The following describes the installation procedures for the IP65 enclosure assembly box.

Procedure
1 Put the IP65 enclosure assembly box upside down on a table and loosen screws using the Phillips
screwdriver.

1 2

2 Rotate the PG connector of the IP65 enclosure assembly box anticlockwise to remove it using the torque
wrench and remove the box cover.

3 Use the Phillips screwdriver and four M3x7 bolts to install the router (with the side where the SIM card is
installed facing up) in the IP65 enclosure assembly box.

4 Connect the ZigBee antenna, USB cable, power cable, and two LTE antennas in the IP65 enclosure
assembly box to the router.

3 4

5 Pull the power cable out from the PG interface of the IP65 enclosure assembly box.

6 Use the Phillips torque screwdriver to tighten the screws with a torque of 1.3 N·m to put the cover back to
the IP65 enclosure assembly box.

5 6

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Scenario 1: Installing a Router in an IP65 Enclosure Assembly Box (Wall-mounted)

1 Attach the IP65 enclosure assembly box mounting bracket to the wall and keep its top and bottom edges
horizontal. Use a marker to mark four mounting positions, two at the top and two at the bottom.

1 2

2 Install the mounting bracket on the IP65 enclosure assembly box.

a. Put the mounting bracket on the back of the IP65 enclosure assembly box. Adjust the position of the
mounting bracket to align the mounting holes on it with the four screw holes on the router.

b. Use the four M5x10 screws to secure the mounting bracket to the IP65 enclosure assembly box.

3 Mount the IP65 enclosure assembly box on the wall.

a. Use the hammer drill to drill holes in the four mounting positions marked on the wall and install the
expansion tube. Use the Phillips screwdriver to install the four ST4.2 self-tapping screws in the marked
positions on the wall. Leave 2 mm of the screws out of the wall.
b. Keep the interface down and hang the mounting bracket on the four ST4.2 self-tapping screws.
c. Use the Phillips screwdriver to tighten the two ST4.2 self-tapping screws in the upper mounting holes
and then tighten the two ST4.2 self-tapping screws in the lower mounting holes.

a b C

3
2mm

Scenario 2: Installing a Router in an IP65 Enclosure Assembly Box (Pole-mounted)

1 Pass the two hose clamps through the holes on the pole-mounted mounting bracket of the IP65 enclosure
assembly box.

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 1 2

2 Install the mounting bracket on the IP65 enclosure assembly box.

a. Put the mounting bracket on the back of the IP65 enclosure assembly box. Adjust the position of the
mounting bracket to align the mounting holes on it with the four screw holes on the router.
b. Use four M5x10 screws to fix the mounting bracket on the router.

3 Secure the IP65 enclosure assembly box on the pole and use the flat-head screwdriver to secure the screws
on the hose clamps.

6 Connecting the Router

To avoid electric shock, do not connect power cables while the power is on.
WARNING Do not power on the router before you finish connecting and routing cables.

Ensure that cables connected to the router are routed downward so that water will not drop into ports along the

NOTE cables.
For details about pin assignments and cable connections, see the Hardware Description.

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 6 7

5 5

1 2 3 4

No. Item Connect To Remarks

The cable has DB9 connectors at both ends to

1 RS232 cable Data terminal equipment
transmit serial data.

Network interface of a network

2 Network cable
device, such as a switch

3 RS485/RS422 cable Meter or monitoring device

Connect the positive and wires of the power cable

4 Power cable External power supply system
to the corresponding terminals correctly.

5 LTE antennas

External digital input/output

6 DI/DO cable
device

M4 lug: to the router The end with a smaller hole is the M4 lug,
7 Ground cable
M6 lug: to the protection ground and the end with a larger hole is the M6 lug.

7 Powering On the Router

1 Ensure the following before powering on the router:
The power cables are correctly connected.
The DC input voltage is in the range of 8 V DC to 36 V DC.

2 Turn on the power switch of the external power supply system.

3 Check the PWR and RUN indicators. If they are in normal

states, check other indicators on the router.

Indicator states when the router is running normally

Indicator Description NOTE For more information about indicators,

ALM Off: The system is running properly. see the Hardware Description.

PWR Steady green: The system power supply is normal.

RUN Slow blinking green: The system is running properly.

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8 Logging In to the Router
1 Use a RS232 cable to connect a PC to the RS232 interface of the router.

NOTE
If your PC's operating system provides terminal simulation software (like HyperTerminal in Windows 2000), you do
not need to install additional terminal simulation software. If the PC runs on an operating system without terminal
simulation software (like Windows 7), install third-party terminal simulation software on the PC by referring to user
manual or online help.
A PC may have more than one serial port. Select the port to which the RS232 cable is connected. Generally, COM1 is
used. If you modify the serial port communication parameters on the router, modify the communication parameters
on the PC to ensure that they use the same communication parameters, and then set up the connection again.

2 Start the terminal simulation software, create a connection, specify the connected port, and set
communication parameters as follows:
Bits per second (B): 9600 Stop bits (S): 1
Data bits (D): 8 Flow control (F): None
Parity (P): None

3 Press Enter until a message is displayed asking you to enter the username and password. (The following
information is for reference only.)

NOTE The default user name is admin and the default password is Admin@huawei.

Login authentication
Username:admin
Password:
<Huawei>
Info: The entered password is the same as the default. You are advised to change
it to ensure security.

WARNING If you forget the login password, restore the password according to the Troubleshooting.
After successful login, you can now use commands to configure router. For more information, see the CLI-based
Configuration.

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 9 Obtaining Product Documentation and Technical Support
Log in to Huawei enterprise technical support website
(http://support.huawei.com/enterprise), and select a specific product model and version to
find its documentation.
Log in to Huawei enterprise support community (http://support.huawei.com/ecommunity)
Huawei Enterprise
and post your questions in the community. Technical Support

10 Open Source Software Notice

In V200R005C80 and later versions, you can run the display copyright command in the user view to view the
open source software notice.

11 Declaration of Conformity
Hereby, Huawei Technologies Co., Ltd. declares that the radio equipment type is in compliance with Directive
2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
www.huawei.com/en/product-certification.

12 Supplier’s Declaration of Conformity (SDoC)

Unique Identifier: trade name: HUAWEI; product name: Router;
model number: AR502&AR509CG series routers
Responsible Party- U.S. Contact Information
Huawei Technologies USA Inc.
5700 Tennyson Parkway, Suite 500
Plano, Texas 75024
Main: 214-919-6000 / TAC Hotline: 877-448-2934
FCC Compliance Statement ( for products subject to Part 15)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

13 Trademarks and Permissions Qualification Card

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the
Qualification Card
property of their respective holders.
Copyright © Huawei Technologies Co., Ltd. 2019. All rights reserved. PASS
No part of this document may be reproduced or transmitted in any form or by
any means without prior written consent of Huawei Technologies Co., Ltd.

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