IT Support Cover Letter
IT Support Cover Letter
IT Support Cover Letter
Dallas, TX
972-977-6006
KevinCortinas@gmail.com
Learning about insert name of the company has given me a great degree of enthusiasm to be a part of
the dynamic team and I am writing to apply for the position of insert position title. As an IT Helpdesk
Technician with solid technical expertise and finely honed abilities in diagnosing, troubleshooting,
configuring and implementing strategic methodologies while overseeing all facets of hardware and
software support operations. I have delivered quality solutions as indicated in the attached resume and
my expertise and previous job directly relates to the requirements of this job. I stand to become a
valuable asset and make great impact in all operational tasks if given the opportunity.
I am willing and eager to work for insert name of the company because I have a passion for serving in an
engaging, forward-thinking and business-centric setting where excellence and organizational growth are
a top priority. I possess 9 years of solid experience in hardware, servers, databases, software and other
IT support operations. I have worked with end-users over the phone and onsite. My superior teamwork,
leadership, communication and problem-solving skills allow me to excel in all facets of IT support
operations. I have become a “go-to” person for diverse hardware/software support concerns; efficiently
managing and facilitating support tickets to mitigate end-user technical issues. I excel at collaborating
across departments and teams to ensure streamlined operations.
I have been successful in producing positive results and I have a consistent history of advancing shared
organizational goals which demonstrate my commitment to service. The chance to offer more insight
into my qualifications would be most welcome. Please review my resume which highlights the strength I
can leverage to advance your mission. I look forward to speaking with you at the interview. I can be
contacted by phone or through my e-mail.
Thank you for reviewing this letter and the attached resume.
Sincerely,
Kevin Cortinas