Syno UsersGuide NAServer Enu
Syno UsersGuide NAServer Enu
Syno UsersGuide NAServer Enu
Document ID Syno_UsersGuide_NAS_20140509
Table of Contents
Chapter 1: Introduction
2
Chapter 6: Manage Storage Space (for RS10613xs+)
Manage RAID Groups .......................................................................................................................................................... 29
Change RAID Types ............................................................................................................................................................. 31
Repair RAID Groups ............................................................................................................................................................. 31
Expand RAID Groups ........................................................................................................................................................... 31
Data Scrubbing ...................................................................................................................................................................... 31
Manage Volumes .................................................................................................................................................................. 32
Repair Degraded Volumes .................................................................................................................................................. 32
SSD TRIM .............................................................................................................................................................................. 32
Manage iSCSI LUNs............................................................................................................................................................. 33
Manage iSCSI Targets ......................................................................................................................................................... 33
Manage Hard Disks .............................................................................................................................................................. 33
Hot Spare ............................................................................................................................................................................... 33
Storage Overview.................................................................................................................................................................. 34
SSD Cache ............................................................................................................................................................................ 34
Manage External Disks ........................................................................................................................................................ 34
3 Table of Contents
Sync Shared Folder Contents between Synology NAS................................................................................................... 58
Back up Data on USB Device or SD Card......................................................................................................................... 58
4 Table of Contents
Chapter
Chapter 1: Introduction
1
Congratulations on your purchase of Synology NAS. Synology NAS is a multi-functional Network-Attached
Storage server, serving as a file-sharing center within your Intranet. Moreover, it is specially designed for a
variety of purposes, allowing you to perform the following tasks with the web-based Synology DiskStation
Manager (DSM):
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Synology NAS User's Guide
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Host Websites
The Virtual Host feature allows you to host up to 30 websites using Web Station, with PHP and MySQL
supported.
Online Resources
If you cannot find what you need here, please see DSM Help or take a look at Synology's online resources
below.
Knowledge Base: www.synology.com/support
Forum: forum.synology.com
Download Center: www.synology.com/support/download.php
Technical Support: myds.synology.com/support/support_form.php
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For recommended peripheral models, including hard drive, USB printer, DMA, and UPS, please visit www.synology.com.
6 Chapter 1: Introduction
Chapter
3 Enter your user name and password, and click Sign in. The default password for admin is empty.
Note: To ensure your connection to DSM runs smoothly, please use the following browsers.
Chrome
Firefox
Safari: 5.0 or later
Internet Explorer: 8.0 or later
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Desktop
The desktop is where your application and package windows are displayed. You can also create desktop
shortcuts to frequently used applications.
Taskbar
The taskbar at the top of the desktop includes the following items:
4 Upload Queue: Appears when you start uploading files to the Synology NAS. Click to see more details, like
progress and upload speed.
5 Notifications: Displays notifications, like errors, status updates, and package installation notifications.
6 Options: Shutdown, restart, logout, or modify personal account options.
7 Search: Quickly find specific applications, packages, or DSM Help articles here.
8 Widgets: Show or hide widgets.
9 Pilot View: See a preview of all open application and package windows.
Widgets
Widgets display various types of system information related to your Synology NAS.
To reorder icons:
Open Main Menu and drag an icon to any position you want.
Account
Under Account, you can edit your account settings, enable 2-step verification, and view recent login activity of
your DSM account.
Limitations:
The user description is case sensitive and can be 0 to 64 displayable Unicode characters.
The password is case sensitive and should be 0 to 127 displayable characters, including letters, numbers, signs,
and space.
2-Step Verification
2-step verification provides improved security for your DSM account. If 2-step verification is enabled, you will
need to enter your password in addition to a one-time verification code when logging into DSM. Verification codes
are obtained from authenticator apps installed on your mobile device. Therefore, if someone wants to access
your account, he will not only need your username and password, but also your mobile device.
Requirements:
2-step verification requires a mobile device and an authenticator app which supports the Time-based One-Time
Password (TOTP) protocol. Authenticator apps include Google Authenticator (Android/iPhone/BlackBerry) or
Authenticator (Windows Phone).
Account Activity
Account activity displays recent login activity of your DSM account, such as the time your account was accessed
or from what IP address.
Volume Usage
Under Volume Usage, you can view your quota on all Synology NAS volumes set by DSM administrators, as
well as the amount of capacity you have used on each volume.
Desktop
Under Desktop, you can customize the appearance of your desktop by changing the background and text color
of the desktop, or uploading images to be used as the desktop wallpaper.
Photo Station
This tab is viewable only when users belonging to the administrators group enable Personal Photo Station
service in Photo Station. Synology NAS provides the home/photo folder for you to store photos and videos that
you want to share. The system will create index thumbnails of the photos and videos automatically, and then
people can view photo albums via a web browser.
Social Network
You can sign into a social network account (e.g. Facebook, Google+) and take advantage of more features, such
as creating file sharing links in File Station that will be accessible to select social network friends only.
Others
Under Others, you can customize other personal options. For more information about personal options, please
see DSM Help.
The DSM settings on the Control Panel are grouped into the following categories:
File Sharing: Manage file sharing options to host your files and share with other people easily.
Connectivity: Make your Synology NAS accessible over the Internet, and protect it with security mechanisms
such as firewall and auto block.
System: Manage system settings for your Synology NAS device.
Applications: Manage general settings related to Synology-designed applications.
Note: Control Panel is accessible only to users belonging to the administrators group. See "Create Groups" for
more information.
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General
The General tab provides options to edit the name and default gateway of the Synology NAS, as well as
configure domain name server, proxy server settings and IPv6 tunneling.
Network Interface
The Network Interface tab provides options to manage the network interfaces with which your Synology NAS
connects to the network.
Traffic Control
Traffic control aims to control the outgoing traffic of services running on Synology NAS. Click Create to create
traffic control rules.
DSM Settings
Change the port number for accessing DSM or configure HTTPS settings. When the HTTPS connection function
is enabled, any connection to Synology NAS via the HTTPS protocol will be encrypted with the SSL/TLS
encrypting mechanism.
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Supported on specific models only.
Time
Click the Time tab to set up the system time settings of the Synology NAS. You can check the current time,
manually set the server's date and time, or automatically set the time using a network time server.
Language
Click the Language tab to set the language for Synology DiskStation Manager, notifications, and specify the
codepage for Unicode filename conversion.
Display Language: Choose your preferred display language, or have it the same as your default browser
setting.
Notification Language: Set your preferred language for email and instant messaging notifications from
Synology NAS.
Codepage: Synology NAS uses Unicode to avoid file inaccessibility from computers using different languages.
But for the following devices or applications to use Synology NAS services without problem, you need to
choose the appropriate codepage for them:
Computers without Unicode support
Applications that convert non-Unicode strings to Unicode, such as FTP service, UPnP support, music
metadata indexing
NTP Service
Click the NTP Service tab to have your Synology NAS serve as a network time server to synchronize time
between different network devices and the Synology NAS over network.
Note: The NTP service is required for Surveillance Station and Synology High Availability. Therefore, if you have
Surveillance Station installed and run on your Synology NAS, the service cannot be disabled while the package is
running.
General
1
Click the General tab to enable power recovery, Wake on LAN (WOL) and Memory Compression. You can also
modify beep control and fan speed mode here.
Power Schedule
Click the Power Schedule tab to start up or shut down automatically at a specified time.
HDD Hibernation
Click the HDD Hibernation tab to manage disk hibernation for all internal or external disks on your Synology
NAS.
When a disk enters HDD hibernation mode, it will stop spinning and become inactive, which not only saves
energy but also extends the disk's lifespan.
UPS
Under the UPS tab, you can modify UPS-related settings. UPS (Uninterruptible Power Supply) is a backup power
device that allows the Synology NAS to continue operating for a short time if power failure occurs. This function
helps prevent data loss by giving the Synology NAS enough time to save data and unmount volumes before
losing power and shutting off. Synology NAS supports connecting to local or SNMP UPS devices.
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Supported on specific models only.
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General
Under the General tab, you can see the basic information about your Synology NAS, including serial number,
model name, amount of physical memory, DSM version, time information, thermal status, and external devices.
Network
Under the Network tab, you can view the status of network configuration and network interfaces.
Storage
Under the Storage tab, you can check the free or used space of your Synology NAS volumes and check the
status of the hard disks.
Service
Under the Service tab, you can see the list of DSM services, which can be enabled or disabled by clicking
Enable or Disable under the Action column. The checkmarks under the Status column indicate whether the
services are enabled.
Report 1
Under the Report tab, you can collect data and generate reports that provide information about disk usage trends.
You can select report types, set a schedule to receive periodic storage reports or generate reports on demand.
For more detailed instructions, please see DSM Help.
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Only available on specific models.
Automate Tasks
Go to Control Panel > Task Scheduler to schedule and run services or scripts at pre-defined times. You can
create and manage tasks to automatically run user-defined scripts, empty shared folder recycle bins, or start and
stop certain services. For more detailed instructions, please see DSM Help.
Important: The data saved on the Synology NAS will not be erased during the updating process. However, for
security reason, we recommend that you back up the data first.
Customized Alias
Applications can be opened in an independent browser window at [http(s)://DSM server address:DSM server
port number [HTTP(S)]/alias name/] once the portal alias is set up.
Note: Other than resetting administrator's password, using the RESET button will also restore the IP and DNS of
Synology NAS to the default value.
Important: The data saved on the Synology NAS will not be erased during the reinstallation. However, for security
reason, we strongly recommend that you back up the data first.
Important: Use the Terminal service with caution. Improper manipulation or modification to Synology NAS may result
in system malfunction or data loss.
Create Volumes
To create a volume, go to Storage Manager > Volume and click Create. This action launches a setup wizard
which helps create a volume based on your individual needs.
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Custom Provides options to allocate specific amounts of capacity for each volume (only when creating
multiple volumes on RAID)
Recommended for users who want to precisely control storage management on your Synology
NAS.
RAID Types
Depending on your model and number of installed hard disks, the below RAID types can be implemented when
creating custom volumes or Disk Groups.
Allowed
RAID Type HDD # Description Capacity
Failed HDD #
1 0 A Synology Hybrid RAID volume optimizes 1 x (HDD size)
storage capacity and performance when
2-3 1 combining hard drives of different sizes. SHR
SHR 1 volumes consisting of two or three hard disks Optimized by the
provide 1-disk fault tolerance, while SHR volumes system
≧4 1-2 consisting of four or more hard disks can provide
1- or 2-disk fault tolerance.
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RAID types except for Basic are supported on specific models only. Visit www.synology.com for more information.
Allowed
RAID Type HDD # Description Capacity
Failed HDD #
The system will write identical data to each hard
Smallest HDD
RAID 1 2-4 (HDD #) - 1 drive at the same time, so data integrity is
size
protected when at least one disk is normal.
RAID 5 3
RAID 5+Spare 4
RAID 6 4
SHR (Synology Hybrid RAID) If the capacity of member hard disks is different, then the
new, replacement hard disks should be equal to or larger
than the largest existing hard disk. In addition, you should
replace smaller member hard disks first in order to optimize
capacity usage.
The capacity of the hard disk you wish to add must be equal
to or larger than the smallest hard disk in the volume or Disk
RAID 5, RAID 5+Spare, or RAID 6 Group. For example, if your volume is composed of three
hard disks – 2 TB, 1.5 TB, and 1 TB respectively – then the
capacity of the new hard disk must be at least 1 TB.
Data Scrubbing
Data scrubbing is a data maintenance function that inspects volumes or Disk Groups and repairs any detected
data inconsistencies. This function can be used with volumes or Disk Groups that implement SHR (comprised of
three or more disks), RAID 5, or RAID 6.
We recommend regularly performing data scrubbing in order to maintain data consistency and avoid losing any
critical data in the event of disk failure. For detailed instructions, please see DSM Help.
SSD TRIM
If a volume consists entirely of SSDs (Solid State Drives), we recommend enabling SSD TRIM. This feature
optimizes the read and write performance of volumes created on SSDs, increasing efficiency as well as
extending the lifetime of your SSDs.
Before trying to set up SSD TRIM, please see DSM Help for detailed instructions and more limitations.
Note:
SSD TRIM is only available on certain Synology NAS models and RAID types.
Some SSD models are not able to perform SSD TRIM on RAID 5 and RAID 6 volumes. Please refer to the
compatibility list at www.synology.com.
SSD Cache
2
SSD cache drives can be installed and mounted in a RAID 0 configuration to boost the read speed of a volume,
including iSCSI LUN (Regular Files) on a volume, or iSCSI LUN (Block-Level) on your Synology server. You can
mount, check SSD compatibility, and view related information by going to Storage Manager > SSD Cache.
Please refer to your Synology server Quick Installation Guide for information regarding SSD installation. For more
detailed information regarding SSD management, please see DSM Help or Synology SSD Cache White Paper.
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1
LUN Clone and Snapshot are only available on specific models.
2
SSD cache is supported on specific models only. Visit www.synology.com for more information
Hot Spare
1
Hot spare disks are standby hard disks that can repair a degraded volume/Disk Group/iSCSI LUN by
automatically replacing a failed disk. Hot spare disks can be globally assigned to protect any volume/Disk
Group/iSCSI LUN within your Synology NAS, as long as the volume/Disk Group/iSCSI LUN matches the
following criteria:
The RAID type of the volume/Disk Group/iSCSI LUN must be one with data protection (i.e. RAID 1, RAID 5,
RAID 6, RAID 10).
The hot spare disk size must be equal to or larger than the size of the smallest disk in the volume/Disk
Group/iSCSI LUN.
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1
The hot spare feature is available on specific models only.
2
eSATA is supported on specific models only. Visit www.synology.com for more information.
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RAID Types
Depending on the number of available hard disks, you can create RAID Groups using several different RAID
types. Different RAID types provide different levels of performance, data protection, and storage features.
Synology NAS supports the following RAID types:
Allowed
RAID Type HDD # Description Capacity
Failed HDD #
Basic 1 0 Creates a storage space with one hard disk. 1 x (HDD size)
Combines multiple hard disks into a single, large Sum of all HDD
JBOD 2-12 0
storage space. sizes
Stripes both data and parity information across all Total capacity of
member disks, providing data redundancy. If one combined RAID
1 HDD within hard disk fails, the system may be rebuilt using Arrays.
3-12 per parity data from other member hard disks
RAID 5 each RAID RAID Array
RAID Array
Array Supports combining multiple RAID Arrays when capacity = (HDD
created on a RAID Group for Multiple Volumes or # - 1) x (Capacity
iSCSI LUNs (Block-Level) of smallest HDD).
RAID 1 RAID 5
RAID 5 RAID 6
Data Scrubbing
Data scrubbing is a data maintenance function that inspects RAID Groups and repairs any detected data
inconsistencies. This function can be used with RAID Groups that implement RAID 5 or RAID 6. We recommend
regularly performing data scrubbing in order to maintain data consistency and avoid losing any critical data in the
event of disk failure.
For detailed instructions regarding how to perform data scrubbing, please refer to DSM Help.
Manage Volumes
Volumes are basic storage spaces on which you can create shared folders, iSCSI LUNs (regular file), save data,
or install packages. Before creating a volume on your Synology NAS, please create at least one RAID Group.
Create Volumes
To create a volume, please go to Storage Manager > Volume, and click Create. For more detailed instructions,
please see DSM Help.
Volume Types
Depending on the underlying RAID Group type, you may create the following types of volumes:
Volume on RAID Group for Single Volume or iSCSI LUN (Block-Level)
Allocates all storage capacity on a RAID Group to a single volume. Provides better performance but less
management flexibility.
Allows creation of multiple iSCSI LUNs (Regular File) on volumes.
Volume on RAID Group for Multiple Volumes or iSCSI LUNs (Block-Level)
Allocates a designated portion of the storage capacity on a RAID Group to create a volume. Provides better
management flexibility, allowing you to expand volume size or create additional volumes as needed.
Allows creation of multiple iSCSI LUNs (Regular File) on volumes.
Edit Volumes
If you want to change the description of a volume or edit the amount of allocated storage capacity, please go to
Storage Manager > Volume, select the desired volume, and click Edit.
SSD TRIM
If a volume consists entirely of SSDs (Solid State Drives), we recommend enabling SSD TRIM. This feature
optimizes the read and write performance of volumes created on SSDs, increasing efficiency as well as
extending the lifetime of your SSDs.
Before trying to set up SSD TRIM, please see DSM Help for detailed instructions and more limitations.
Note:
SSD TRIM is only available on certain Synology NAS models and RAID types.
Some SSD models are not able to perform SSD TRIM on RAID 5 and RAID 6 volumes. Please refer to the
compatibility list at www.synology.com.
S.M.A.R.T. Test
S.M.A.R.T. test examines and reports the status of your hard disks, alerting you to possible disk failures. If you
want to a run S.M.A.R.T. test, go to Storage Manager > HDD/SSD. For more information regarding S.M.A.R.T.
tests, please refer to DSM Help.
Hot Spare
Hot Spare disks are standby hard disks that can repair a degraded RAID Group by automatically replacing a
failed disk. Hot spare disks need not be assigned to a specific RAID Group, but may be globally assigned to
repair any RAID Group within your Synology NAS. Before assigning hot spare disks, please see the following
requirements:
The RAID type of the volume/Disk Group/iSCSI LUN must be one with data protection (i.e. RAID 1, RAID 5,
RAID 6, RAID 10).
The hot spare disk size must be equal to or larger than the size of the smallest disk in the volume/Disk
Group/iSCSI LUN.
Storage Overview
Storage Overview shows the status of installed hard disks, cable connections, and hardware status lights. You
can view Storage Overview by going to Storage Manager > Storage Overview. Please refer to DSM Help for a
detailed explanation of this section.
SSD Cache
SSD cache drives can be installed and mounted in a RAID 0 configuration to boost the read speed of a volume,
including iSCSI LUN (Regular Files) on a volume, or iSCSI LUN (Block-Level) on your Synology server. You can
mount, check SSD compatibility, and view related information by going to Storage Manager > SSD Cache.
Please refer to your Synology server Quick Installation Guide for information regarding SSD installation.
Additionally, refer to DSM Help for information regarding SSD management.
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eSATA is supported on specific models only. Visit www.synology.com for more information.
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Note: Before you start, make sure you have manually assigned a static IP address for your Synology NAS. See
"Network Interface" for more information.
Go to Control Panel > External Access > Router Configuration to set up your router and port forwarding rules.
For more detailed instructions, please see DSM Help.
Note: To configure port forwarding rules and assign static IP address, you must have the administrative permission
to the router.
Set up Router
Before adding port forwarding rules with DSM, you need to set up Synology NAS device’s connection to the
router. To begin, please click the Set up router button.
Service Requirement
The servers of the DDNS service provider are working normally.
The Synology NAS is able to connect to the Internet.
DDNS will only run in a network environment where there is no proxy server required.
You can only enter one hostname for each DDNS provider.
Note: Your Synology NAS cannot be set as a VPN server and client at the same time.
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Note:
If your domain user name includes “%” and “$”, you might not be able to access your home folder. Please ask your
domain administrator to give you a new user name.
Domain groups Domain Admins and Enterprise Admins will be added to the local group administrators
automatically. In other words, domain users in these groups have administrative right on the Synology NAS,
including performing DSM/CIFS/FTP/AFP/WebDAV applications.
You can also configure domain users’ access privileges to the shared folders on Synology NAS. See "Allow
Domain Users or Groups to Access Shared Folders" for more information.
To install Directory Server on your Synology NAS, go to Package Center. For more information about Directory
Server, please refer to DSM Help. To learn more about how to access Directory Server with a LDAP client, refer
to the Directory Server User's Guide available at Synology's Download Center.
Create Users
Click Create to create a user account. The user can log in to edit his/her account info after the user account has
been established. You can also choose to set an account expiration date or disallow the user to change account
password.
Note:
Password Strength rules only work for passwords created or modified after the Password Strength service is
enabled. Existing passwords won’t be affected by the rules.
The rules won’t apply to the passwords of users created by importing user list.
Note:
When the user home service is disabled, the homes folder will be kept but accessible by users belonging to the
administrators group only. Users can access their home folders again if the user home service is enabled again.
To delete the homes folder, the user home service must be disabled first.
Note:
To delete the homes shared folder, user home service must be disabled first.
Enabling domain/LDAP user home service will also enable the local user home service if it's not enabled yet.
The domain user home service would be disabled if the local user home service is disabled.
Create Groups
Go to Control Panel > Group to create and edit a group, add users to the group, and then edit the group's
properties, saving you the trouble of editing users one by one.
Note: For more information about editing a group's access privileges to shared folders or applications, see "Allow
Users or Groups to Access Shared Folders" and "Allow Users to Access Applications" for more information.
The web folder contains contents of your website. It will be created automatically when Web Station is
web
enabled.
The photo folder contains photos and videos you want to share on Photo Station. It will be created
photo
automatically when Photo Station or DLNA/UPnP Media Server is enabled.
The music folder contains music you want to share on Audio Station. It will be created automatically when
music
Audio Station is enabled.
The video folder contains videos you want to browse through DLNA/UPnP DMA. It will be created
video
automatically when Media Server is enabled.
The surveillance folder contains Surveillance Station recordings. It will be created automatically when
surveillance
Surveillance Station is enabled. It is read-only and can only be accessed by the system administrator.
The home folder provides a private space for each user to store data where only the user can access. It will
home
be created automatically when User Home is enabled.
The homes folder contains the home folders of all users. It will be created automatically when User Home is
homes
enabled. Only system administrator can access and manage all users' home folders.
NetBackup The NetBackup folder is created automatically when Network Backup Service is enabled.
The usbshare[number] folder is created automatically when you connect an USB disk to Synology NAS
usbshare
device’s USB port.
The esatashare folder is created automatically when you connect an eSATA disk to Synology NAS device’s
esatashare
eSATA port.
Important: Removing any shared folder also removes all data within it. If you still need the data, back them up first.
Note: Tick Mount automatically on startup to mount the encrypted folder automatically after Synology NAS starts
up next time. By default, encrypted shared folder will be unmounted automatically on startup for security reasons. If
you reset default passwords with the reset button located on the Synology NAS, encrypted shares will be unmounted,
and the option to automatically mount will be disabled.
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1
This is applied to 1-bay models only.
2
Shared folder encryption is supported on specific models only.
Note: In the event of privilege conflicts, the privilege priority will be: No access (NA) > Read/Write (RW) > Read only
(RO).
Note: See "Search for Files or Folders" for more information about searching files with File Station.
Note: Before accessing, make sure the relative file sharing protocols have been enabled for your Synology NAS. See
"Enable File Sharing Protocols for All Platforms" for more information.
Method 1: Use Synology Assistant to map the shared folders as network drives.
Run Synology Assistant (available at Synology’s Download Center) and select the server from the server list.
Click Map Drive and follow the onscreen steps to finish the setup.
Upon completion, you can access the mapped shared folder directly in Windows Explorer.
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Note: For better performance, it is recommended that you connect to the shared folders via SMB.
Select the shared folder you want to access. Upon completion, you can access the shared folder in the Finder
window.
Note: For more information about NFS Privileges, see "Allow Users or Groups to Access Shared Folders".
Note: For more information about making Synology NAS accessible over the Internet, see "Chapter 7: Access your
Synology NAS from the Internet".
Go to Control Panel > File Services > FTP to enable FTP service, allowing users to upload or download
Synology NAS data via FTP.
Note:
For more information about remote folders or virtual drives, see "Mount Remote Folders or Virtual Drives".
For more information about shared links, see "Share File Links".
Note: For quicker search result, it is recommended that you index shared folder contents. See "Index Shared Folder
Contents" for more information.
Note:
To set access privileges to shared folders, please see "Allow Users or Groups to Access Shared Folders" for more
information.
You are not allowed to edit the access privileges to files and subfolders in the photo shared folder here. To set
access privileges to photo albums for Photo Station users, open Photo Station, go to the Settings page, and click
the Help tab for more information.
With File Station, you can only perform the upload action for files and folders on your computer. All the other File
Station actions and properties setting are available for files and folders on Synology NAS only.
Edit Photos
With File Station, you can edit photos with web-based editors, such as Pixlr Editor or Pixlr Express. For more
information, click the Help button (with a question mark) at the top-right corner.
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Important:
Your computer and Synology NAS should use the same encoding. See "Language" for more information.
Synology Data Replicator 3 is the next generation of Synology Data Replicator. It can only restore the data on
Synology NAS that was backed up after Data Replicator 3 was installed. If users have backed up data on Synology
NAS using Synology Data Replicator, we recommend restoring data on Synology NAS to PC first before using
Synology Data Replicator 3.
Note: For more information about using Time Machine, see the help on your Mac computer.
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1
USBCopy and SDCopy are supported on specific models only. Visit www.synology.com for more information.
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More Information
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1
For recommended peripheral models, including hard drive, USB printer, DMA, and UPS, please visit www.synology.com.
Audio Station
Audio Station is a web-based audio application, allowing you to access the music library on your Synology NAS,
choose available audio sources on the local area network, and add your favorite music to playlists for playback.
Cloud Station
Cloud Station is a file sharing service that allows you to synchronize files between a centralized Synology NAS
and multiple client computers, mobile and Synology NAS devices.
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DNS Server
DNS (Domain Name System) is a naming system that facilitates the exchange of data between computers over
the Internet and other networks. Its main function is to translate user-friendly domain names (e.g.
www.synology.com) into corresponding fixed, public IP addresses (e.g. 120.89.71.100). This function allows
users to easily find web pages, computers, or other devices over the Internet or local network.
Download Station
Download Station is a web-based download application which allows you to download files from the Internet
through BT, FTP, HTTP, NZB, Thunder, FlashGet, QQDL, eMule, and Xunlei-Lixian, and subscribe to RSS feeds
to keep you updated on the hottest or latest BT.
Photo Station
Photo Station is an online photo album integrated with a blog for you to easily share photos, videos, and blog
posts over the Internet. With Photo Station, you can upload, organize, edit, and share your photos in quick, easy
steps.
Video Station
Video Station is an ideal video organizer of your collection of movies, TV shows, home videos, and TV recordings,
allowing you to watch videos on your computer, DLNA/UPnP-compliant DMAs, and mobile devices.
Surveillance Station
Surveillance Station is a professional Network Video Recording (NVR) software bundled with DiskStation
Manager (DSM), allowing you to remotely record and monitor video footages from IP cameras which are paired
with your Synology NAS.
Note: For more information about DSM mobile, tap Help on the home page.
DS audio
DS audio allows you to access Audio Station with an iOS/Android device or Windows Phone and listen to your
favorite music on the go. Besides, the remote controller feature allows you to control Audio Station's music
playback when there is an audio output device connected to the USB port of your Synology NAS, such as a USB
speaker, or an external speakers or home stereo equipment connected to the audio dock of Synology Remote
(sold separately).
DS cam
DS cam allows users who own an iOS/Android device to live view their IP cameras, take snapshots, and view
recorded events from your Surveillance Station whenever a network connection is available.
DS cloud
DS cloud is the mobile counterpart to Synology's Cloud Station and allows you to easily sync folders between an
iOS/Android device and Synology NAS.
DS download
DS download allows you to access Download Station and download files directly with an iOS/Android device or
Windows Phone. You can create download tasks by adding a URL, via a built-in mini browser of the application,
or the integrated Safari browser for user convenience. Managing basic settings such as transfer speed limits or
activating the advanced schedule is also possible.
DS file
DS file allows you to access and manage files on your Synology NAS with an iOS/Android device or Windows
Phone.
63
Synology NAS User's Guide
Based on DSM 5.0
DS finder
DS finder allows you to monitor or email the status of your Synology NAS, and request it to perform wake on LAN
(WOL), restart, shut down, or play beep sounds (to help you quickly find the its location) with an iOS/Android
device or Windows Phone.
DS photo+
DS photo+ allows you to access Photo Station with an iOS/Android device or Windows Phone and share your
precious moments on the go. Download and save photos from Photo Station to your mobile device so you can
enjoy the flashbacks anytime anywhere. You can also use DS photo+ to upload snapshots or videos from your
camera phone straight to Photo Station. Besides, you and your friends can interact by leaving comments on any
photos, adding more fun to your photo sharing experiences.
DS video
DS video allows you to access Video Station and watch videos both at home and on the move with an
iOS/Android device or Windows Phone. You can browse and organize your collections of videos, record digital
TV programs available at the place you are located with a USB DTV dongle (sold separately) plugged into your
Synology NAS, and manage your recording tasks and schedules.
Note: For more information about those mobile Apps, refer to the Help files that come with the Apps.
For any questions about managing your DSM, go to DSM Help or click the Help button (with a question mark) at
the top-right corner of every window. For any questions other than that, please visit Synology Inc. website
www.synology.com for further assistance.
65
SYNOLOGY, INC.
END USER LICENSE AGREEMENT
IMPORTANT–READ CAREFULLY: THIS END USER LICENSE AGREEMENT ("EULA") IS A LEGAL AGREEMENT
BETWEEN YOU (EITHER AN INDIVIDUAL OR A SINGLE ENTITY) AND SYNOLOGY, INC. AND ITS AFFILIATES,
INCLUDING SYNOLOGY AMERICAN CORP AND SYNOLOGY UK LTD., (COLLECTIVELY, "SYNOLOGY") FOR ANY
SYNOLOGY SOFTWARE, TOGETHER WITH ANY OTHER ASSOCIATED FIRMWARE, MEDIA, PRINTED MATERIALS AND
"ONLINE" OR ELECTRONIC DOCUMENTATION (COLLECTIVELY, THE "SOFTWARE") AVAILABLE FOR DOWNLOAD AT
WWW.SYNOLOGY.COM OR PROVIDED WITH OR INSTALLED ON A SYNOLOGY PRODUCT (THE "PRODUCT").
YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY OPENING THE PACKAGE CONTAINING THE
SOFTWARE, INSTALLING THE SOFTWARE NOT OTHERWISE PRE-INSTALLED BY SYNOLOGY ON A PRODUCT OR
OTHERWISE USING A PRODUCT THAT INCLUDES PRE-INSTALLED SOFTWARE. IF YOU DO NOT AGREE TO THE
TERMS OF THIS EULA, DO NOT OPEN THE BOX CONTAINING THE PRODUCT, INSTALL THE SOFTWARE OR USE THE
PRODUCT CONTAINING THE SOFTWARE. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE
YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
Section 1. Limited Software License. Subject to the and documents and to otherwise reasonably cooperate with
terms and conditions of this EULA, Synology grants you a Synology in order to facilitate any such audit.
limited, non-exclusive, non-transferable, personal license to
install, run and use one copy of the Software on the Product Section 8. Ownership. The Software is valuable property
solely in connection with your authorized use of the Product. of Synology and its licensors and is protected by copyright
and other intellectual property laws and treaties. Synology
Section 2. Documentation. You may make and use a or its licensors own all right, title and interest in and to the
reasonable number of copies of any documentation provided Software and all copyright and other intellectual property
with the Software; provided, that such copies will only be rights in the Software.
used for internal business purposes and are not to be
republished or redistributed (either in hard copy or electronic Section 9. Limited Warranty. Synology warrants that for a
form) to any third party. period of ninety (90) days after either your (a) installation of
the Software on Products that do not include pre-installed
Section 3. Backup. You may make a reasonable number Software or (b) use of a Product that includes pre-installed
of copies of the Software for backup and archival purposes. Software, as applicable, (the "Warranty Period"), the
Software will substantially conform to Synology's published
Section 4. Updates. Any software provided to you by specifications for the Software, if any, or otherwise set forth
Synology or made available on the Synology web site at on the Web Site. Synology will use commercially reasonable
www.synology.com ("Web Site") that updates or efforts to, in Synology's sole discretion, either correct any
supplements the original Software is governed by this EULA such nonconformity in the Software or replace any Software
unless separate license terms are provided with such that fails to comply with the foregoing warranty, provided that
updates or supplements, in which case, such separate terms you give Synology written notice of such noncompliance
will govern. within the Warranty Period. The foregoing warranty does not
Section 5. License Limitations. The license set forth in apply to any noncompliance resulting from any: (w) use,
Section 1 applies only to the extent you have ordered and reproduction, distribution or disclosure not in accordance
paid for the Product and it states the entirety of your rights with this EULA; (x) any customization, modification or other
with respect to the Software. Synology reserves all rights alteration of the Software by anyone other than Synology;
not expressly granted to you in this EULA. Without limiting (y) combination of the Software with any product, services or
the foregoing, you will not, and you will not authorize or other items provided by anyone other than Synology; or
permit any third party to: (a) use the Software for any (z) your failure to comply with this EULA.
purpose other than in connection with the Product; Section 10. Support. During the Warranty Period,
(b) license, distribute, lease, rent, lend, transfer, assign or Synology will make available to you the support services.
otherwise dispose of the Software or use the Software in any Following the expiration of the applicable Warranty Period,
commercial hosted or service bureau environment; support for Software may be available from Synology upon
(c) reverse engineer, decompile, disassemble or attempt to written request.
discover the source code for or any trade secrets related to
the Software, except and only to the extent that such activity Section 11. Disclaimer of Warranties. EXCEPT AS
is expressly permitted by applicable law notwithstanding this EXPRESSLY SET FORTH ABOVE, SYNOLOGY AND ITS
limitation; (d) adapt, modify, alter, translate or create any SUPPLIERS PROVIDE THE SOFTWARE "AS IS" AND
derivative works of the Software; (e) remove, alter or WITH ALL FAULTS. SYNOLOGY AND ITS SUPPLIERS
obscure any copyright notice or other proprietary rights HEREBY DISCLAIM ALL OTHER WARRANTIES,
notice on the Product; or (f) circumvent or attempt to EXPRESS, IMPLIED OR STATUTORY, ARISING BY LAW
circumvent any methods employed by Synology to control OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY
access to the components, features or functions of the IMPLIED WARRANTIES OF MERCHANTABILITY,
Product or Software. FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE
AND NONINFRINGEMENT, WITH REGARD TO THE
Section 6. Open Source. The Software may contain SOFTWARE. WITHOUT LIMITING THE FOREGOING,
components licensed to Synology under the GNU General SYNOLOGY DOES NOT WARRANT THAT THE
Public License ("GPL Components"), currently available at SOFTWARE WILL BE FREE OF BUGS, ERRORS,
http://www.gnu.org/licenses/gpl.html. The terms of the GPL VIRUSES OR OTHER DEFECTS.
will control solely with respect to the GPL Components to the
extent that this EULA conflicts with the requirements of the Section 12. Disclaimer of Certain Damages. IN NO
GPL with respect to your use of the GPL Components, and, EVENT WILL SYNOLOGY OR ITS LICENSORS BE LIABLE
in such event, you agree to be bound by the GPL with FOR THE COST OF COVER OR FOR ANY INCIDENTAL,
respect to your use of such components. INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR
SIMILAR DAMAGES OR LIABILITIES WHATSOEVER
Section 7. Audit. Synology will have the right to audit your (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA,
compliance with the terms of this EULA. You agree to grant INFORMATION, REVENUE, PROFIT OR BUSINESS)
access to Synology to facilities, equipment, books, records ARISING OUT OF OR RELATING TO THE USE OR
INABILITY TO USE THE SOFTWARE OR OTHERWISE will be resolved exclusively and finally by arbitration under
UNDER OR IN CONNECTION WITH THIS EULA OR THE the current commercial rules of the American Arbitration
SOFTWARE, WHETHER BASED ON CONTRACT, TORT Association if you reside in the United States, except as
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR otherwise provided below. In such cases, the arbitration will
OTHER THEORY EVEN IF SYNOLOGY HAS BEEN be conducted before a single arbitrator, and will be limited
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. solely to the dispute between you and Synology. The
arbitration, or any portion of it, will not be consolidated with
Section 13. Limitation of Liability. SYNOLOGY'S AND any other arbitration and will not be conducted on a class-
ITS SUPPLIERS' LIABILITY ARISING OUT OF OR wide or class action basis. The arbitration shall be held in
RELATING TO THE USE OR INABILITY TO USE THE King County, Washington, U.S.A. by submission of
SOFTWARE OR OTHERWISE UNDER OR IN documents, by telephone, online or in person as determined
CONNECTION WITH THIS EULA OR THE SOFTWARE IS by the arbitrator at the request of the parties. The prevailing
LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU party in any arbitration or legal action occurring within the
FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF United States or otherwise shall receive all costs and
DAMAGES YOU MAY INCUR AND WHETHER BASED ON reasonable attorneys’ fees, including any arbitration fee paid
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT by the prevailing party. Any decision rendered in such
LIABILITY OR OTHER THEORY. The foregoing disclaimer arbitration proceedings will be final and binding on the
of warranties, disclaimer of certain damages and limitation of parties, and judgment may be entered thereon in any court
liability will apply to the maximum extent permitted by of competent jurisdiction. You understand that, in the
applicable law. The laws of some states/jurisdictions do not absence of this provision, you would have had a right to
allow the exclusion of implied warranties or the exclusion or litigate any such dispute, controversy or claim in a court,
limitation of certain damages. To the extent that those laws including the right to litigate claims on a class-wide or class-
apply to this EULA, the exclusions and limitations set forth action basis, and you expressly and knowingly waives those
above may not apply to you. rights and agrees to resolve any disputes through binding
Section 14. Export Restrictions. You acknowledge that arbitration in accordance with the provisions of this
the Software is subject to U.S. export restrictions. You Section 19. If you do not reside within the United States,
agree to comply with all applicable laws and regulations that any dispute, controversy or claim described in this Section
apply to the Software, including without limitation the U.S. shall be finally resolved by arbitration conducted by three
Export Administration Regulations. neutral arbitrators in accordance with the procedures of the
R.O.C. Arbitration Law and related enforcement rules. The
Section 15. U.S. Government License Rights. All arbitration shall take place in Taipei, Taiwan, R.O.C., and the
Software provided to the U.S. Government is provided with arbitration proceedings shall be conducted in English or, if
the commercial license rights and restrictions described in both parties so agree, in Mandarin Chinese. The arbitration
this EULA. By installing, copying or using the Software, the award shall be final and binding on the parties and may be
U.S. Government agrees that the Software is "commercial enforced in any court having jurisdiction. Nothing in this
computer software" or "commercial computer software Section shall be deemed to prohibit or restrict Synology from
documentation" within the meaning of FAR Part 12. seeking injunctive relief or seeking such other rights and
remedies as it may have at law or equity for any actual or
Section 16. Termination. Without prejudice to any other threatened breach of any provision of this EULA relating to
rights, Synology may terminate this EULA if you do not abide Synology's intellectual property rights.
by the terms and conditions contained herein. In such event,
you must cease use of the Software and destroy all copies of Section 20. Attorneys' Fees. In any arbitration, mediation,
the Software and all of its component parts. or other legal action or proceeding to enforce rights or
remedies under this EULA, the prevailing party will be
Section 17. Assignment. You may not transfer or assign entitled to recover, in addition to any other relief to which it
your rights under this EULA to any third party. Any such may be entitled, costs and reasonable attorneys' fees.
transfer or assignment in violation of the foregoing restriction
will be void. Section 21. Severability. If any provision of this EULA is
held by a court of competent jurisdiction to be invalid, illegal,
Section 18. Applicable Law. Unless expressly prohibited or unenforceable, the remainder of this EULA will remain in
by local law, this EULA is governed by the laws of the State full force and effect.
of Washington, U.S.A. without regard to any conflict of law
principles to the contrary. The 1980 U.N. Convention on Section 22. Entire Agreement. This EULA sets forth the
Contracts for the International Sale of Goods or any entire agreement of Synology and you with respect to the
successor thereto does not apply. Software and the subject matter hereof and supersedes all
prior and contemporaneous understandings and agreements
Section 19. Dispute Resolution. Any dispute, controversy whether written or oral. No amendment, modification or
or claim arising out of or relating to this Warranty, the waiver of any of the provisions of this EULA will be valid
Software or services provided by Synology with respect to unless set forth in a written instrument signed by the party to
the Software or the relationship between you and Synology be bound thereby.
SYNOLOGY, INC.
LIMITED PRODUCT WARRANTY
THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC.
AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP AND SYNOLOGY UK LTD., (COLLECTIVELY,
"SYNOLOGY"). YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE
PACKAGE CONTAINING AND/OR USING THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS
WARRANTY, DO NOT USE THE PRODUCT. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE
YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
Section 1. Definitions. (a) New Product, including: (1) 2.3 Exclusive Remedy. If Customer gives notice of
"Category I Product" means Synology product models noncompliance with any of the warranties set forth in
RS810+, RS810RP+, and RX410 (2) "Category II Product" Section 2.1 within the applicable Warranty Period in the
means Synology product models RS3411xs, RS3411RPxs, manner set forth below, then, upon verification of the
RS2211RP+, RS411, RS409RP+, RS409+, RS409, RS408- noncompliance by Synology, Synology will, at Synology's
RP, RS408, RS407, DS3611xs, DS2411+, DS1511+, option: (a) use commercially reasonable efforts to repair the
DS1010+, DS710+, DS509+, DS508, EDS14, RX1211, Product, or (b) replace the noncomplying Product or part
RX1211RP, RX4, DX1211, DX510, DX5, VS240HD and thereof upon return of the complete Product in accordance
RAM Module (1GB/2GB/4GB/8GB). (3) “Category III with Section 2.4 The foregoing sets forth Synology's entire
Product” means Synology product models that apply with the liability and Customer's sole and exclusive remedy for any
following requirements: 12 and newer DS, DX series breach of warranty under Section 2.1 or any other defect or
products with 5-bay and above, or 12 and newer RS, RX deficiency in the Product. Customer will reasonably assist
series products. (4) "Category IV Product" means all other Synology to diagnose and validate any nonconformity with
Synology product models purchased by Customer after the Product. The warranty set forth in Section 2.1 does not
March 1, 2008. (5) "Category V Product" means all other include: (1) any warranty relating to the Software;
Synology product models purchased by Customer before (2) physical installation or removal of the Product from
February 29, 2008. (b) “Refurbished Product” means all Customer's site; (3) visits to Customer's site; (4) labor
Synology products which have been refurbished and sold necessary to effect repairs or replace defective parts other
directly by Synology through Online Store, not including than during Synology's or its contracted service providers'
those sold by an authorized Synology distributor or reseller. normal local business hours, exclusive of weekends and
(c) "Customer" means the original person or entity service providers’ holidays; (5) any work with any third party
purchasing the Product from Synology or an authorized equipment or software; (6) any warranty of the hard disk if
Synology distributor or reseller. (d) "Online Store" means a installed by Customer or any other third party; or (7) any
online shop operated by Synology or Synology’s affiliate. warranty of compatibility with the hard disk.
(e) "Product" means a New Product or a Refurbished
Product and any hardware incorporated into the Product by 2.4 Return. Any Product returned by Customer under
Synology and any accompanying documentation. Section 2.3 must be assigned a Return Merchandise
(f) "Software" means the Synology proprietary software that Authorization ("RMA") number by Synology before shipment
accompanies the Product when purchased by Customer, is and must be returned in accordance with Synology's then
downloaded by Customer at the Web Site, or is pre-installed current RMA procedures. Customer may contact any
on the Product by Synology, and includes any firmware, authorized Synology distributor or reseller or Synology
associated media, images, animations, video, audio, text Support to obtain assistance in obtaining an RMA, and must
and applets incorporated into the software or Product and provide proof of purchase and product serial number when
any updates or upgrades to such software. (g) "Warranty asking for such assistance. For warranty claims, Customer
Period" means the period commencing on the date the must return the complete Product to Synology in accordance
Product is purchased by Customer and ending (1) five years with this Section 2.4 to be eligible for coverage under this
after such date for Category I Products; (2) three years after Warranty. Any Product returned without an RMA number, or
such date for Category II & lll Products; or (3) two years after any Product that has been disassembled (except under the
such date for Category IV Products; or (4) one year after direction of Synology) will be refused and returned to
such date for Category V Products; or (5) 90 days after such Customer at Customer's expense. Any Product that has
date for Refurbished Products, except for those sold as “as been assigned a RMA number must be returned in the same
is” or with “no warranty” on Online Store. (h) "Web Site" condition as it was received from Synology to the address
means the Synology web site located at designated by Synology, freight pre-paid, in packaging
www.synology.com. sufficient to protect the contents thereof and with the RMA
number prominently displayed on the outside of the box.
Section 2. Limited Warranty and Remedies Customer is responsible for insurance and risk of loss with
respect to returned items until they are properly received by
2.1 Limited Warranty. Subject to Section 2.7, Synology Synology. A Product issued a RMA number must be
warrants to Customer that each Product (a) will be free of returned within fifteen (15) days after issuance of the
material defects in workmanship and (b) under normal use applicable RMA number.
will perform substantially in accordance with Synology's
published specifications for the Product during the Warranty 2.5 Replacement by Synology. If Synology elects to
Period. Synology warrants the Software as set forth in the replace any Product under this Warranty set forth in Section
accompanying end user license agreement provided with the 2.1, then Synology will ship a replacement Product at
Product, if any. Synology provides no warranty to Synology's expense via the shipping method selected by
Refurbished Product sold as “as is” or with “no warranty” on Synology after receipt of the nonconforming Product
Online Store. returned in accordance with Section 2.4 and validation by
Synology that the Product does not conform to the warranty.
2.2 Product Registration. Customers may register In some countries, Synology may at its own discretion apply
Products with Synology and may obtain the manufacturing the Synology Replacement Service to certain Products,
date for Category I Products, Category II Products and through which Synology will ship a replacement Product to
Category III Products at the Web Site. The failure to register Customer before its receipt of the nonconforming Product
a Product at the Web Site will not diminish the warranty returned by Customer (“Synology Replacement Service”).
rights set forth in Section 2.1. Synology is not responsible
for Customer's failure to identify the manufacturing date of 2.6 Support. During the Warranty Period, Synology will
any Product. make available to Customer the support services. Following
the expiration of the applicable Warranty Period, support for ACCOMPANYING DOCUMENTATION OR SOFTWARE
Products may be available from Synology upon written AND ANY OTHER GOODS OR SERVICES PROVIDED
request. UNDER THIS WARRANTY, WHETHER BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
2.7 Exclusions. The foregoing warranties and warranty LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS
obligations do not apply to any Product that (a) has been BEEN ADVISED OF THE POSSIBILITY OF SUCH
installed or used in a manner not specified or described in DAMAGES.
the Product specifications; (b) has been repaired, modified
or altered by anyone other than Synology or its agent or 3.3 Limitation of Liability. SYNOLOGY'S AND ITS
designee; (c) has been in any way misused, abused, or SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING
damaged; (d) has been used with items not provided by TO THE USE OR INABILITY TO USE THE PRODUCT, ANY
Synology other than the hardware or software for which the ACCOMPANYING DOCUMENTATION OR SOFTWARE
Product is designed; or (e) otherwise fails to conform to the AND ANY OTHER GOODS OR SERVICES PROVIDED
Product specifications and such failure is attributable to UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT
causes not within or under Synology's control. Further, the ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT
foregoing warranties will be void if (1) Customer REGARDLESS OF THE AMOUNT OF DAMAGES
disassembles the Product except as authorized by Synology; CUSTOMER MAY INCUR AND WHETHER BASED ON
(2) Customer fails to implement any correction, modification, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
enhancement, improvement or other update made available LIABILITY OR OTHER THEORY. The foregoing disclaimer
to Customer by Synology; or (3) Customer implements, of certain damages and limitation of liability will apply to the
installs or uses any correction, modification, enhancement, maximum extent permitted by applicable law. The laws of
improvement or other update made available by any third some states/jurisdictions do not allow exclusion or limitation
party. The warranty set forth in Section 2.1 will terminate of certain damages. To the extent that those laws apply to
upon Customer's sale or transfer of the Product to a third the Product, the exclusions and limitations set forth above
party. may not apply to Customer.
2.8 Disclaimer of Warranties. THE WARRANTIES, Section 4. Miscellaneous
OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND
THE REMEDIES OF CUSTOMER SET FORTH IN THIS 4.1 Proprietary Rights. The Product and any
WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION accompanying Software and documentation provided with
FOR, AND CUSTOMER HEREBY WAIVES, RELEASES the Product include proprietary and intellectual property
AND DISCLAIMS, ALL OTHER WARRANTIES, rights of Synology and its third party suppliers and licensors.
OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL Synology retains and reserves all right, title, and interest in
OTHER RIGHTS, CLAIMS AND REMEDIES OF the intellectual property rights of the Product, and no title to
CUSTOMER AGAINST SYNOLOGY, EXPRESS OR or ownership of any intellectual property rights in or to the
IMPLIED, ARISING BY LAW OR OTHERWISE, WITH Product, any accompanying Software or documentation and
RESPECT TO THE PRODUCT, ACCOMPANYING any other goods provided under this Warranty is transferred
DOCUMENTATION OR SOFTWARE AND ANY OTHER to Customer under this Warranty. Customer will (a) comply
GOODS OR SERVICES DELIVERED UNDER THIS with the terms and conditions of the Synology end user
WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: license agreement accompanying any Software furnished by
(A) IMPLIED WARRANTY OF MERCHANTABILITY OR Synology or an authorized Synology distributor or reseller;
FITNESS FOR A PARTICULAR PURPOSE OR USE; and (b) not attempt to reverse engineer any Product or
(B) IMPLIED WARRANTY ARISING FROM COURSE OF component thereof or accompanying Software or otherwise
PERFORMANCE, COURSE OF DEALING, OR USAGE OF misappropriate, circumvent or violate any of Synology's
TRADE; (C) CLAIM OF INFRINGEMENT OR intellectual property rights.
MISAPPROPRIATION; OR (D) CLAIM IN TORT 4.2 Assignment. Customer will not assign any of its
(WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, rights under this Warranty directly, by operation of law or
PRODUCT LIABILITY OR OTHER THEORY). SYNOLOGY otherwise, without the prior written consent of Synology.
MAKES NO GUARANTEE AND SPECIFICALLY
DISCLAIMS ANY WARRANTY THAT THE DATA OR 4.3 No Additional Terms. Except as expressly
INFORMATION STORED ON ANY SYNOLOGY PRODUCT permitted by this Warranty, neither party will be bound by,
WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. and each party specifically objects to, any term, condition or
SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES other provision that conflicts with the provisions of this
APPROPRIATE MEASURES TO BACK UP THE DATA Warranty that is made by the other party in any purchase
STORED ON THE PRODUCT. SOME order, receipt, acceptance, confirmation, correspondence or
STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS otherwise, unless each party specifically agrees to such
ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION provision in writing. Further, if this Warranty conflicts with
MAY NOT APPLY TO CUSTOMER. any terms or conditions of any other agreement entered into
by the parties with respect to the Product, this Warranty will
Section 3. Limitations of Liability prevail unless the other agreement specifically references
3.1 Force Majeure. Synology will not be liable for, or be the sections of this Warranty that it supersedes.
considered to be in breach of or default under this Warranty 4.4 Applicable Law. Unless expressly prohibited by
on account of, any delay or failure to perform as required by local law, this Warranty is governed by the laws of the State
this Warranty as a result of any cause or condition beyond of Washington, U.S.A. without regard to any conflict of law
its reasonable control (including, without limitation, any act or principles to the contrary. The 1980 U.N. Convention on
failure to act by Customer). Contracts for the International Sale of Goods or any
3.2 Disclaimer of Certain Damages. IN NO EVENT successor thereto does not apply.
WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR 4.5 Dispute Resolution. Any dispute, controversy or
THE COST OF COVER OR FOR ANY INCIDENTAL, claim arising out of or relating to this Warranty, the Product
INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR or services provided by Synology with respect to the Product
SIMILAR DAMAGES OR LIABILITIES WHATSOEVER or the relationship between Customers residing within the
(INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, United States and Synology will be resolved exclusively and
INFORMATION, REVENUE, PROFIT OR BUSINESS) finally by arbitration under the current commercial rules of
ARISING OUT OF OR RELATING TO THE USE OR the American Arbitration Association, except as otherwise
INABILITY TO USE THE PRODUCT, ANY provided below. The arbitration will be conducted before a
single arbitrator, and will be limited solely to the dispute The arbitration award shall be final and binding on the
between Customer and Synology. The arbitration, or any parties and may be enforced in any court having jurisdiction.
portion of it, will not be consolidated with any other Nothing in this Section shall be deemed to prohibit or restrict
arbitration and will not be conducted on a class-wide or class Synology from seeking injunctive relief or seeking such other
action basis. The arbitration shall be held in King County, rights and remedies as it may have at law or equity for any
Washington, U.S.A. by submission of documents, by actual or threatened breach of any provision of this Warranty
telephone, online or in person as determined by the relating to Synology's intellectual property rights.
arbitrator at the request of the parties. The prevailing party in
any arbitration or legal action occurring within the United 4.6 Attorneys' Fees. In any arbitration, mediation, or
States or otherwise shall receive all costs and reasonable other legal action or proceeding to enforce rights or
attorneys’ fees, including any arbitration fee paid by the remedies under this Warranty, the prevailing party will be
prevailing party. Any decision rendered in such arbitration entitled to recover, in addition to any other relief to which it
proceedings will be final and binding on the parties, and may be entitled, costs and reasonable attorneys' fees.
judgment may be entered thereon in any court of competent 4.7 Export Restrictions. You acknowledge that the
jurisdiction. Customer understands that, in the absence of Product may be subject to U.S. export restrictions. You will
this provision, Customer would have had a right to litigate comply with all applicable laws and regulations that apply to
any such dispute, controversy or claim in a court, including the Product, including without limitation the U.S. Export
the right to litigate claims on a class-wide or class-action Administration Regulations.
basis, and Customer expressly and knowingly waives those
rights and agrees to resolve any disputes through binding 4.8 Severability. If any provision of this Warranty is held
arbitration in accordance with the provisions of this by a court of competent jurisdiction to be invalid, illegal, or
Section 4.5. For Customers not residing within the United unenforceable, the remainder of this Warranty will remain in
States, any dispute, controversy or claim described in this full force and effect.
section shall be finally resolved by arbitration conducted by
three neutral arbitrators in accordance with the procedures 4.9 Entire Agreement. This Warranty constitutes the entire
of the R.O.C. Arbitration Law and related enforcement rules. agreement, and supersedes any and all prior agreements,
The arbitration shall take place in Taipei, Taiwan, R.O.C., between Synology and Customer related to the subject matter
and the arbitration proceedings shall be conducted in hereof. No amendment, modification or waiver of any of the
English or, if both parties so agree, in Mandarin Chinese. provisions of this Warranty will be valid unless set forth in a
written instrument signed by the party to be bound thereby.