Employability RL PDF
Employability RL PDF
Employability RL PDF
LITERATURE REVIEW
2.1 Introduction
This chapter presents the review of various studies in the area of employability and its
various attributes that collectively impact the employability level of a management
graduate. Firstly, the definition, evolution, stages and theories of ‗employability‘ have been
discussed. Besides, as the present research is aimed to develop an employability model, a
separate section is dedicated to existing employability models. Lastly, the literature has
been classified based on their year and geographical location. It also highlights the research
gaps.
Also, it is argued that the focus of employability as mainly a supply side or individual
construct has dominated the literature and governments‘ responses to employability
(Hillage & Pollard, 1998; McQuaid & Lindsay, 2005; Sanders & De Grip, 2004). The point
is stressed by Peck and Theodore (2000) who contend that even though attention to
employability is relatively novel, ―the kind of supply-side fundamentalism that it signifies
most certainly is not‖. Supply side conceptions of employability generally focus on narrow
definitions which, according to Bridgstock (2009), underline the skills and dispositions that
individuals capitalize on to make themselves marketable to potential employers while
mainly focusing on short-range employment outcomes. In this view, according to Nielsen
(1999), employability conceptually ―expresses how well the individuals‘ competencies and
skills meet the requirements of the labour market, e.g., if it is possible to be employed with
the present skills and competencies‖. This approach implies that individuals lack
employability as a result of their own readiness and work motivation and not because of the
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lack of demand for work from employers in the labour market or as a result of limited job
opportunities (Hartshorn & Sear, 2005).
Other attempts, more in line with Gazier‘s (2001) interactive version of employability, have
indicated a more holistic perspective to employability by stressing contextual factors such
as the effect of labour market conditions and employer behavior over and above individual
characteristics, in other words, both demand and supply side aspects of employability
(Gore, 2005; McQuaid & Lindsay, 2005).
It started in 1900s till 1950s in UK and US. It is the simplistic version of employability and
it expressed employability as a dichotomy relating to ABLE-BODIED EMPLOYEES. It
focused on those who are unable to work and in need of relief such as elderly and
handicapped. There is also a criticism to this stage that no consideration is given to
educational qualification of the individual. Also, labour market context was not considered
in this stage.
It started during 1950s in US, UK, Germany and other countries. It has focused on
disadvantaged individual such as deficiencies in vision, hearing, motor capacity post-war
period. Scale has been developed that measured individuals as being more employable or
less employable based on deficiencies identified.
It started towards the end of 1970 and this approach developed internationally. It has
focused on measurable labour market results founded on their human capital. Such
measures included probability of obtaining employment, probable duration of jobs in terms
of hours worked an probable wages.
This approach started in 1980s and underlined individual initiative. It says that successful
career development requires the development of those attitudes and skills which are
important for obtaining career success as well as being motivated to search for and obtain
better jobs in other companies. Individuals need to develop transferable skills in order to be
flexible and mobile across job functions and industries. Employability is viewed as ―the
marketability of cumulative individual skills‖ which is measure by human and social
capital. (Gazier, 2001). Human capital refers to knowledge, skills and learning ability.
Social capital refers to size and quality of support network that a person is able to organize
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and capitalize on. Also, this individualistic employability concept subsequently developed
into a ―meta-characteristic‖ that mixes skills, attitudes and knowledge to find labour market
value of individuals.
It started during 1990s. While initiative employability was more individually focused,
interactive employability encompassed a broader perspective, thereby including
policymakers and employers as shared stakeholders. It focused on interactive and collective
dimensions of employability. The demand for labour at local and national level is also
considered. It says that ‗Context‘ factors are important such as labour market conditions
and demands, location of labour markets, employer preferences, and other barriers to
employment.
This theory deals with the commonalities within social groups with respect to social norms
or cultural beliefs. It is based on the belief that generic skills should be instilled at tertiary
level as this will enhance or boost employability of graduates rapidly in the corporate
sector. Therefore, this theory tends to make academicians responsible for instilling skills
among students through appropriately designing the curriculum and selecting the right
pedagogical methods. It can be said that this theory puts blame of unemployable youth on
academia or university environment.
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This theory emphasises on the role of different stakeholders of employability like employer,
academicians and employee all together. There has always been an ongoing debate on
contribution of employers or academicians towards imparting sufficient skills among the
graduates to make them employable through teaching and training. This Theory argues that
the employers should take the responsibility of giving workplace experience to graduates to
make them employable rather than just directing the responsibility to academicians alone.
Both consensus and conflict theories have their own limitations as there are other pre-
university environments which have not been focused with respect to acquisition of skills
among graduates like family, society, school and workplace.
This theory argues that education is important for increasing both productivity and job
performance. It focuses more on knowledge rather than just acquiring generic skills in order
to be successful in the workplace. Theoretical or technical knowledge along with skills are
required to perform effectively in the job. Education do provides skills and abilities
required for performing job, and therefore more educated the person is, more successful
he/she will be in labor market in terms of opportunities and income.
The findings of study conducted by Karakaya & Karakaya (1996) suggested that all
businesses seek to hire well-rounded students. Using literature search, the authors finalized
various educational attributes that they included in a survey instrument to be mailed to a
broad selection of businesses in their area. Their analysis revealed that four factors were
more important than the others. These were: (1) knowledge of subject area; (2) working
cooperatively in a group; (3) writing skills; and, (4) verbal skills. Their factor analysis led
to four distinct expectations that businesses had of an ideal business education. The authors
identified them as: (1) research skills; (2) interpersonal skills; (3) basic writing and verbal
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skills; and finally, (4) ascertained skills, the latter formulated by combining knowledge of
subject area, internship experience, and quantitative skills.
Anderson (2002) in his study titled ―Employers‘ Expectations for entry-level employees in
Prince George‘s County, Maryland‖ assessed the employer‘s perceptions of Prince
George‘s County, Maryland regarding the employment skills needed at the entry level by
non-college bound high school graduates of 21st century and also to find their perception
whether the students possess for those needs adequately. Based on the 140 responses
received from the members of the Prince George‘s Chamber of Commerce (PGCOC),
generic workplace skills i.e. attendance, positive attitude, honesty, carries share of work,
works-well with co-workers, punctuality, follows intent of oral directions and instruction
are identified as the most important skills. The overall basic academic skills were mostly
rated as ―Somewhat important‖. However, specifically, communications skills within
academic skills were given much importance. The findings show that as per employer‘s
perception, level of competency in many employees is less compared to the level of skills
required for entry-level employment. The author recommends teaching generic work skills
in academic courses since elementary school and collaboration of employers-school to train
the employees on generic work skills.
Williams (2003) in his study titled ―What employer‘s want: Skill inventory of selected agri-
marketing professionals‖ summed up opinion of agri-marketing professionals towards the
transferable skills needed for a successful career in agri-marketing. Results indicate that
ethics, decision making abilities, communication skills, interpersonal skills and
motivation/initiative are the most desired values for a future agri-marketing professional.
Also, it has been stated that internships are important for future agri-marketing
professionals. A student should participate in minimum two internships prior to graduation
and preferably with an agricultural company (such as Monstanto, John Deere, Pioneer).
Bennett (1999) found that in today‘s time, the professional needs an understanding of all
the functional areas of an organization, and the information generated in each area.
The National Association of Colleges and Employers stated top ten personal characteristics
employers seek in job candidates as per the findings from their Job Outlook ‘99 survey
(1999). These are communication skills, work experiences, motivation/initiative, teamwork
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skills, leadership abilities, GPA/academic credentials, technical skills, interpersonal skills,
analytical skills and ethics.
The US Department of Labor, which supported the ASTD work, a year later, established
SCANS. American Society for Training and Development - ASTD (1990) and the
Department of Labor's Secretaries Commission have done important works in outlining the
proficiencies that employers require of their prospective employees under Achieving
Necessary Skills - SCANS (1991). Expanding on Carnevale's work, the SCANS report
broadened the list of essential skills to 36 that included 3 foundational and 5 competency
skills groupings as shown in Table 2.1.
Table 2.1: SCANS Foundation Skills and Competencies (Source: SCANS, 1991)
There have been studies which found the reasons for not hiring youth for entry-level jobs or
youth not becoming employable. Zemsky‘s (1994) study felt that generally they lack
discipline, good work attitudes, work ethics, and communication skills. Chamer (1988)
listed various reasons as shown in Table 2.2 (cited in Williams, 2003).
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Table 2.2: Reasons for not hiring for entry-level jobs
Shuayto (2001) categorized the skills to be employable as soft skills and hard skills. Soft
skills include accountability, interpersonal skills, oral communication, teamwork, ethical
values, decision making and analytical skills, and creativity and critical thinking. Hard
Skills include ability to assimilate new technologies, computer skills, written
communication, project management and presentation skills.
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Organization for Economic Co-operation and Development (OECD) (2005) published a
report ―The Definition and Selection of Key Competencies‖. This report mentioned three
key categories as: 1) the ability to use tools, including language, symbols, text, knowledge,
information, and technology interactively; 2) the ability to interact and relate well with
others, to cooperate and manage and resolve conflicts in heterogeneous groups; and 3) the
ability to act within the big picture, form and conduct life plans and personal projects, and
assert rights, interests, limits, and needs. OECD has further identified nine competencies
under these three categories. These competencies were the ability to: 1) speak, read, write,
and compute; 2) identify, locate, access, use, evaluate, and organize knowledge and
information; 3) use and access technology beyond basic skills; 4) initiate, maintain, and
manage personal relationships and to exhibit empathy and emotion while respecting and
appreciating the values, beliefs, and cultures in a multicultural environment; 5) work in
teams, and present ideas and listen to other opinions, and negotiate and make decisions that
allow alternative opinions; 6) manage and resolve conflicts; 7) make decisions and solve
problems; 8) create a personal identity and give meaning to one's life and to have a future
orientation and awareness for the environment; and 9) understand systems and the direct
and indirect consequences of one's actions and to be able to choose between alternatives in
relation to individual and shared norms.
Heimler (2010) conducted a study that focused on eight employability dimensions which
are: (1) literacy and numeracy: ability to read (locating, understanding and interpreting
written information), ability to write (communicating thoughts, ideas, information and
messages in writing such as letters, direction, report and graph), ability to speak (organizing
ideas and communicating orally), ability to listen (receiving, interpreting and responding to
verbal messages and other cues), ability to perform basic mathematic procedures (solving
practical problems by selecting from a variety of mathematical techniques), (2) critical
thinking, (3) management, (4) leadership, (5) interpersonal, (6) information technology, (7)
systems thinking skills, (8) work ethic disposition.
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Natriello (1989) conducted various surveys and the strongest theme came out that
employers do give importance to employee attitude. Few of these positive traits are
trustworthiness, desire to learn and advance, flexibility, self-confidence etc. The study also
listed negative traits for which employees are counseled or terminated. Few of these
negative traits are lack of career goal, absenteeism.
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2.6.2 Fugate, Kinicki and Ashforth (2004)
Personal adaptability is the willingness and ability of individuals to alter their knowledge,
skills, abilities, dispositions, behaviours and other personal factors in order to meet
environmental demands. Various personal constructs integrated within adaptability are
optimism, openness, propensity to learn, self-efficacy, internal locus of control etc. The
second dimension of employability model, career identity refers to how individuals define
themselves within a certain job context. The various constructs under career identity are
role identity, occupational identity and organizational identity. The third dimension is
human and social capital. Human capital refers to the variables like age, education,
training, skills, work experience and knowledge which affects an individual‘s career
advancement. Whereas, Social capital refers to the size and quality of the support network
that an individual possess to capitalize on. McArdle et al. (2007) conducted a longitudinal
study with unemployment context to test this model empirically. The researchers found
support for this employability model.
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Table 2.3: Dimensions of dispositional employability (Source: Fugate and Kinicki, 2008)
The authors have given Key to Employability model (Figure 2.1). They defined
employability as a set of knowledge, skills, understanding and personal attributes that helps
an individual to select occupation of their choice and be successful in the same. Their
model is based on five components which are (i) subject knowledge, understanding and
skills, (ii) generic skills, (iii) emotional intelligence, (iv) career development learning and
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(v) work and life experience. It has been suggested to give opportunities to the students to
access and develop above mentioned five components and then reflecting and evaluating
these experiences will result in increased level of self-efficacy, confidence and self-esteem,
which are critical connections to employability.
Figure 2.1: Key to Employability Model (Source: Pool and Swell, 2007)
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also highlighted the importance of mediating variables such as career anchors and
organizational commitment. These mediating variables play an important role in mediating
the relationship between employability orientation and antecedents variables. The results of
the study confirmed that employability orientation is positively related to initiative,
openness and career anchors of variety & managerial competence; and is negatively related
to continuance commitment, tenure and career anchors of security & technical competence.
The authors have developed an employability model based on the theoretical framework of
Van Dam (2004) and Fugate et al (2004). The model given is domain-independent and has
five dimensions, which are (i) occupational expertise (ii) anticipation and optimization (iii)
personal flexibility (iv) corporate sense (v) balance. Occupational expertise refers to the
domain-specific knowledge and skills. The next two dimensions i.e. anticipation &
optimization and personal flexibility are related to adapting to change. These are important
for graduates to proactively prepare themselves for changes and uncertainties in work
environment. The dimension corporate sense is related to networking, social skills etc. The
last dimension ‗balance‘ refers to maintaining balance between employer‘s interest and
personal interest. The authors supported their model in an exploratory study.
The author has given a conceptual model that provides insight into the attributes required
for employability of graduates. The employability skills are classified as career
management skills (self-management skills and career building skills) and knowledge
(generic and domain-specific skills). The model is depicted in Figure 2.2. First, Self-
management skills are referred as individual‘s perception and judgment of their own values,
abilities, interest and goals. Second, Career building skills includes the skills required for
identifying, obtaining and maintaining job; and finding and using data about careers,
market. Last, Generic skills refer to the transferrable skills and domain-specific skills are
the skills required to perform specific job effectively.
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Figure 2.2: Conceptual model of employability attributes (Source: Bridgstock, 2009)
The authors have given Graduate Employability Model. The model contains various
individual attributes required to be employable and they are depicted in Figure 2.3 and the
definition of attributes are shown in Table 2.4. In this model, human capital, generic and
discipline-specific skills are not included in the development of a measure of graduate
employability and they are taken as a given in an individual.
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Figure 2.3: Graduate Employability Model (Source: Bezuidenhout and Basson, 2011)
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Table 2.4: Graduate Employability Model : Definitions of dimensions (Source:
Bezuidenhout and Basson, 2011)
The author has proposed a model for employability to improve the abilities and potential of
university graduates and that leads to reduction in unemployment status in the country. The
author has studied various secondary sources of data like annual reports of Ministry of
human resource, higher education commission, academic journal of human resource
management and employability programs introduced by three countries like Singapore,
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Australia and Malaysia. The model proposed is based on the employability programs of
Singapore and Malaysia. The proposed employability model for university graduates is
represented in Figure 2.4. In order to implement the employability model, the author
suggests that university graduates should be placed under employability program after their
graduation. In the first two months, they will build upon the foundation competencies. For
the next two months, they will learn industry specific competencies. Finally, in the last two
months, they will be trained for job-specific competencies. The drawback for the model is
that the author has not listed any competency as such.
Occupational
Competencies
Specific skill required to
perform the specific job
in the industry
(2 months)
Industry Competencies
Industry specific capabilities
(2 months)
Foundation Competencies
Range of know how and attributes that are portable across occupations
and industries
(2 months)
Figure 2.4: Employability Model for University Graduates (Source: Haque, 2013)
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2.6.11 Rajnish Kumar Misra and Prachee Mishra (2011)
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Figure 2.5:Conceptual model framework (Source: Nagendra et al, 2013)
The authors tested the reliability and validity of Perceived Employability Scale (PES). This
scale is used for testing career self-efficacy. This scale includes four factors. The first factor
has been referred as ―Interpersonal Efficacy‖. It includes items which are used for
measuring person‘s belief in one‘s ability to get along with co-workers and supervisor. The
second factor is ―Information gathering and Barrier removal Efficacy‖. It includes person‘s
belief in one‘s ability to finding job opportunities, removing potential barriers, learning new
information about job/career. The third factor is ―Persistence‖. It refers to the items
required for securing a job/career. The fourth factor is ―Goal-setting Efficacy‖. It refers to
planning well in advance for future. The empirical results of the study suggest that PES is
valid and reliable instrument to measure career self-efficacy of low-income women from
diverse backgrounds. However, the author recommends conducting further research to
check validity of instrument for larger sample size.
The authors developed DOTS model of employability that is used for career guidance and
career development (Figure 2.6). This framework has been used in higher education for
long, particularly in the UK. This framework is based on following four components:
a) Self-awareness
b) Opportunity awareness
c) Decision-making
d) Transition learning
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Self-awareness is the individual‘s ability to identify and articulate own motivations, skills
and personality. Second, opportunity awareness is the ability to research and being
knowledgeable of opportunities available. Third, decision-making is the ability to make a
right plan for career and taking right decision accordingly. Last, transition learning is
related to seeking and securing opportunities/job.
Figure 2.6: DOTS model of employability (Source: Law and Watts, 1977)
The authors conducted a study to identify how the curriculum helps the graduates to be
employable. It lists what a graduate can learn while pursuing studies or degree course that is
further required to be employable. They have given USEM model (Figure 2.7) which is an
acronym for:
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a) Understanding
b) Skills
c) Efficacy beliefs
d) Metacognition
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2.6.17 Andrew Rothwell, Herbert I, Rothwell F (2008)
MeritTrac is a skills assessment company in India since 2000. However, they published a
report on MBA talent pool in 2007. They have offices in all the metros of India. They
basically provide quantitative input for measuring competencies of individual for specific
roles. They have validated tests in various areas spanning communication skills (English
and other Indian languages), general abilities, domain skills and behavioral assessment. The
assessments are used by their corporate customers for the purpose of pre-recruitment and
employee assessments. Also, it is used by the individuals to measure their skills for
employability.
The author has proposed a mathematical model of employability which is based on the
concept of Brown and Gibson model in a multi-criteria framework. In the model, the
employability has been defined as a function of attitude, knowledge and skill with
following relationship:
[ [ ( ) ] --- (2.1)
The 308 research papers reviewed for literature have been categorized in eight different
time periods of five years span each. Over the years, the trend shows that the numbers of
studies done in the field have been increasing. The references are listed in alphabetical
order and they are numbered. The year-wise classification of various research papers
studied is as shown in Figure 2.8 where dark shaded band depicts the time-period and the
light shaded band gives the serial order of the study as it appears in the list of references.
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2.8 Research Gaps
I. Although multiple employability models exist in the literature. However, the main
drawback with them is that these have not integrated all the critical attributes of
employability viz. Attitude, Knowledge and Skill. Also, a single index is not given
that can identify the degree of employability.
II. The knowledge that has been accumulated through research efforts concerning
graduate employability has been confined to the West. Very few research studies
have been conducted in other parts of the world, especially in South Asia,
particularly in India. Yet, the South Asian literature highlights that despite the large
number of people entering the labour force every year there is a dissatisfaction with
the supply of skilled personnel, who are low on quality and relevance. Although
some published material is available on employability and employability skills of
graduates in South Asia, however, they offer policy recommendations and fail to
include any proper statistical treatment of data.
III. Very scarce literature is available on knowledge attributes of employability of
management graduates.
2.9 Conclusions
This chapter has reviewed the literature pertaining to the concept of employability with a
view to study the current stage of research. As evident from it, the term employability has
been explained in multiple ways and in wide variety of contexts. It also highlighted existing
models of employability. The present study is an effort in the direction to fill above
mentioned research gaps and propose a model that can quantify employability.
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