Install Computer Systems and Networks
Install Computer Systems and Networks
Install Computer Systems and Networks
Sector:
INFORMATION AND COMMUNICATION TECHNOLOGY
Qualification:
COMPUTER HARDWARE SERVICING NC II
Unit of Competency:
INSTALL COMPUTER SYSTEMS AND NETWORKS
Module Title:
INSTALLING COMPUTER SYSTEMS AND NETWORKS
You may have some or most of the knowledge and skills included in this
learner’s guide because you have:
Been working in the same industry for some time.
Already completed training in this area.
If you can demonstrate to your trainer that you are competent in a
particular skill, you don’t have to do the same training again.
If you feel that you have some skills, talk to your trainer about having
them formally recognized. If you have a qualification or certificate of
competence from previous trainings, show them to your trainer. If the skills
you acquired are still current and relevant to the unit of competency, they may
become part of the evidence you can present for RPL. If you are not sure about
the currency of your skills, discuss this with your trainer.
A Trainee Record Book (TRB) is given to you to record important dates,
jobs undertaken and other workplace events that will assist you in providing
further details to your trainer/assessor. A Record of Achievement/Progress
Chart is also provided to your trainer to complete/accomplish once you have
completed the module. This will show your own progress.
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CONTENTS:
1. Safety procedures
2. Basic terms, concepts, functions and characteristics of PC hardware
components
3. Structure of operating systems
4. Familiarization with the various computer systems components and
peripherals
5. System configuration/setting of computer systems and devices.
ASSESSMENT CRITERIA:
1. Installation planned and prepared to ensure that safety measures,
policies and procedures followed, and that work is appropriately
sequenced in accordance with the industry standards
2. Technical personnel consulted to ensure that the work coordinated
effectively with others involved on the worksite
3. Computer systems and network devices obtained in accordance with
the established procedures and to comply with requirements
4. Location where devices and systems to be installed is determined
from job requirements.
5. Materials necessary to complete the work obtained in accordance
with established procedures and check against job requirement.
6. Tools, equipment and testing devices needed to carry out the
installation work obtained in accordance with establish procedures
and checked for correct operation and safety.
7. Preparatory work checked to ensure that no unnecessary damage
has occurred and that work complies with requirements
CONDITIONS:
The students/trainees must be provided with the following:
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ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
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3. Read Information sheet 1.1- If you have some problem on the content of
2“Basic Terms, Concepts, the information sheet don’t hesitate to
Functions and Characteristics approach your facilitator.
Of PC Hardware Components” If you feel that you are now knowledgeable
on the content of the information sheet,
you can now answer self check provided in
the module.
4. Answer Self-Check No. 1.1-2 Compare your answer to the answer key
1.1-2. If you got 100% correct answer in
this self-check, you can now move to the
next information sheet. If not review the
information sheet and go over the self-
check again.
5. Read information sheet 1.1-3
If you have some problem on the content of
“Structure of Operating the information sheet don’t hesitate to
System” approach your facilitator.
If you feel that you are now knowledgeable
on the content of the information sheet,
you can now answer self check provided in
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6. Answer Self-Check No. 1.1-3 Compare your answer to the answer key
1.1-3. If you got 100% correct answer in
this self-check, you can now move to the
next task sheet. If not review the
information sheet and go over the self-
check again.
7. Read Information Sheet 1.1-4
If you have some problem on the content
“System Configuration/Setting of the information sheet don’t hesitate to
of computer system and approach your facilitator.
devices”
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
8. Answer Self-Check No. 1.1-4 Compare your answer to the answer key
1.1-4. If you got 100% correct answer in
this self-check, you can now move to the
next Learning Outcome. If not review the
information sheet and go over the self-
check again.
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Safety Precautions
Disconnect the power cord
Do not remove components while computer is powered up
Remove all jewelry
Always use anti-static wrist strap when working on monitors
Discharge ESD by holding an unpainted part of the System Unit
When possible, try to avoid working in carpeted areas.
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While working inside your computer, do not attempt to service the computer
except as explained in this guide and elsewhere in product documentation.
Always follow the instructions closely.
Before you start to work on the computer, perform the following steps in the
sequence indicated:
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1. True
2. True
3. True
4. False
5. True
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Types of Computer
Workstation
A workstation is a high-end personal computer
designed for technical or scientific applications. Intended
primarily to be used by one person at a time, they are
commonly connected to a local area network and run
multi-user operating systems. Workstations are used for
tasks such as computer-aided design, drafting and
modelling, computation-intensive scientific and
engineering calculations, image processing, architectural
modelling, and computer graphics for animation and
motion picture visual effects.
Desktop computer
Dell OptiPlex desktop computer
Prior to the wide spread of PCs a computer that
could fit on a desk was considered remarkably small.
Today the phrase usually indicates a particular style
of computer case. Desktop computers come in a
variety of styles ranging from large vertical tower cases
to small form factor models that can be tucked behind
an LCD monitor. In this sense, the term 'desktop' refers specifically to a
horizontally-oriented case, usually intended to have the display screen placed
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Nettop
A subtype of desktops, called nettops, was introduced by Intel in
February 2008 to describe low-cost, lean-function, desktop computers. A
similar subtype of laptops (or notebooks) are the netbooks (see below). These
feature the new Intel Atom processor which specially enables them to consume
less power and to be built into small enclosures.
Laptop
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Netbook
An HP netbook
Netbooks (also called mini notebooks or
subnotebooks) are a rapidly evolving category of
small, light and inexpensive laptop computers
suited for general computing and accessing web-
based applications; they are often marketed as
"companion devices," that is, to augment a user's
other computer access. Walt Mossberg called them
a "relatively new category of small, light, minimalist and cheap laptops." By
August 2009, CNET called netbooks "nothing more than smaller, cheaper
notebooks."
At their inception in late 2007 — as smaller notebooks optimized for low
weight and low cost— netbooks omitted key features (e.g., the optical drive),
featured smaller screens and keyboards, and offered reduced specification and
computing power. Over the course of their evolution, netbooks have ranged in
size from below 5 in to over 13 in, and from ~1 kg (2-3 pounds). Often
significantly less expensive than other laptops, by mid-2009, netbooks had
been offered to users "free of charge", with an extended service contract
purchase of a cellular data plan.
In the short period since their appearance, netbooks have grown in size
and features, now converging with new smaller, lighter notebooks. By mid
2009, CNET noted "the specs are so similar that the average shopper would
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Ultra-Mobile PC
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Pocket PC
An O2 pocket PC
A pocket PC is a hardware specification for a
handheld-sized computer (personal digital assistant) that
runs the Microsoft Windows Mobile operating system. It may
have the capability to run an alternative operating system
like NetBSD or Linux. It has many of the capabilities of
modern desktop PCs.
Currently there are tens of thousands of applications
for handhelds adhering to the Microsoft Pocket PC
specification, many of which are freeware. Some of these
devices also include mobile phone features. Microsoft
compliant Pocket PCs can also be used with many other add-
ons like GPS receivers, barcode readers, RFID readers, and cameras. In 2007,
with the release of Windows Mobile 6, Microsoft dropped the name Pocket PC in
favor of a new naming scheme. Devices without an integrated phone are called
Windows Mobile Classic instead of Pocket PC. Devices with an integrated phone
and a touch screen are called Windows Mobile Professional.
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Processor
Motherboard
Asus motherboard
The motherboard, also referred to as
systemboard or mainboard, is the primary circuit
board within a personal computer. Many other
components connect directly or indirectly to the
motherboard. Motherboards usually contain one
or more CPUs, supporting circuitry - usually
integrated circuits (ICs) - providing the interface
between the CPU memory and input/output
peripheral circuits, main memory, and facilities for initial setup of the computer
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Main memory
A PC's main memory is fast storage that is directly accessible by the CPU,
and is used to store the currently executing program and immediately needed
data. PCs use semiconductor random access memory (RAM) of various kinds
such as DRAM, SDRAM or SRAM as their primary storage. Which exact kind
depends on cost/performance issues at any particular time. Main memory is
much faster than mass storage devices like hard disks or optical discs, but is
usually volatile, meaning it does not retain its contents (instructions or data) in
the absence of power, and is much more expensive for a given capacity than is
most mass storage. Main memory is generally not suitable for long-term or
archival data storage.
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Video card
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Keyboard
A computer keyboard
In computing, a keyboard is an
arrangement of buttons that each correspond to
a function, letter, or number. They are the
primary devices of inputing text. In most cases, they contain an array of keys
specifically organized with the corresponding letters, numbers, and functions
printed or engraved on the button. They are generally designed around an
operators language, and many different versions for different languages exist.
In English, the most common layout is the QWERTY layout, which was
originally used in typewriters. They have evolved over time, and have been
modified for use in computers with the addition of function keys, number keys,
arrow keys, and OS specific keys. Often, specific functions can be achieved by
pressing multiple keys at once or in succession, such as inputing characters
with accents or opening a task manager. Programs use keyboard shotcuts very
differently and all use different keyboard shortcuts for different program
specific operations, such as refreshing a web page in a web browser or selecting
all text in a word processor.
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Mass storage
All computers require either fixed or removable storage for their operating
system, programs and user generated material.
Formerly the 5¼ inch and 3½ inch floppy drive were the principal forms of
removable storage for backup of user files and distribution of software.
As memory sizes increased, the capacity of the floppy did not keep pace;
the Zip drive and other higher-capacity removable media were introduced but
never became as prevalent as the floppy drive.
By the late 1990s the optical drive, in CD and later DVD and Blu-ray
Disc, became the main method for software distribution, and writeable media
provided backup and file interchange. Floppy drives have become uncommon in
desktop personal computers since about 2000, and were dropped from many
laptop systems even earlier.[note 1]
Early home computers used compact audio cassettes for file storage;
these were at the time a very low cost storage solution, but were displaced by
floppy disk drives when manufacturing costs dropped, by the mid 1980s.
A second generation of tape recorders was provided when Videocassette
recorders were pressed into service as backup media for larger disk drives. All
these systems were less reliable and slower than purpose-built magnetic tape
drives. Such tape drives were uncommon in consumer-type personal computers
but were a necessity in business or industrial use.
Interchange of data such as photographs from digital cameras is greatly
expedited by installation of a card reader, which often is compatible with
several forms of flash memory. It is usually faster and more convenient to move
large amounts of data by removing the card from the mobile device, instead of
communicating with the mobile device through a USB interface.
A USB flash drive today performs much of the data transfer and backup
functions formerly done with floppy drives, Zip disks and other devices. Main-
stream current operating systems for personal computers provide standard
support for flash drives, allowing interchange even between computers using
different processors and operating systems. The compact size and lack of
moving parts or dirt-sensitive media, combined with low cost for high capacity,
have made flash drives a popular and useful accessory for any personal
computer user.
The operating system (e.g.: Microsoft Windows, Mac OS, Linux or many
others) can be located on any storage, but typically it is on a hard disks. A Live
CD is the running of a OS directly from a CD. While this is slow compared to
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BIOS – Basic Input/Output System, chip that controls the most basic
functions of the computer and performs a self-test every time you turn
it on.
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A. Netbook
B. Home theater PC
C. Work Station
D. Pocket PC
6. It is the enclosure that contains the main components of a computer.
A. Mother Board
B. Computer Case
C. Processor
D. Hard Disk
7. It is the part of a computer which executes software program instructions.
A. Mother Board
B. CPU
C. Processor
D. Hard Disk
8. It is also referred to as systemboard or mainboard, and is the primary
circuit board within a personal computer.
A. Mother Board
B. CPU
C. Processor
D. Hard Disk
9. It processes and renders the graphics output from the computer to the
computer display.
A. Memory
B. CPU
C. Video card
D. Hard Disk
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B. Identification
Directions: Identify the following computer components
Use a separate sheet of paper in answering.
1. 2. 9.
3. 4. 10.
5. 6.
7. 8.
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A. MULTILE CHOICE
1. A. 6. B
2. C 7. B
3. B 8. A
4. D 9. C
5. A 10. D
B. IDENTIFICATION
1. Monitor 6. Processor
2. Video Card 7. Keyboard
3. Hard Disk 8. Mouse
4. Memory / RAM 9. Printer
5. Motherboard 10. Scanner
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SOFTWARE
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Microsoft Windows
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Applications
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Software applications
Software - is the programs and data that a computer uses.
Network OS Software
Network-are multiple computers linked together to make
simultaneous information sharing and exchange by multiple users.
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A. Multiple Choice
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1. B
2. A
3. A
4. B
5. C
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Information Objective: After reading this information sheet, the students will
be able to familiarize various computer systems, components, and peripherals.
Introduction
Component Description
Motherboard The motherboard is the core of the system. It really is the PC;
everything else is connected to it, and it controls everything in
the system.
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Memory The system memory is often called RAM (for random access
(RAM) memory). This is the primary memory, which holds all the
programs and data the processor is using at a given time.
Case/chassis The case is the frame or chassis that houses the motherboard,
power supply, disk drives, adapter cards, and any other
physical components in the system.
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Hard drive The hard disk is the primary archival storage memory for the
system.
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CD or DVD CD (compact disc) and DVD (digital versatile disc) drives are
drive relatively high-capacity, removable media, drive optical drives;
many recent systems include a rewriteable CD (CD-RW) along
with or combined with a DVD-ROM drive.
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Network/ Most prebuilt PCs ship with a network interface and possibly a
Modem modem.
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Column A Column B
a. Mother board
1.
b. Monitor
2.
c. Video Card
3.
d. Sound Card
4.
e. LAN cad
5.
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1. B
2. C
3. D
4. E
5. A
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System Configuration
When you use the System Configuration utility, you can easily reset or change
the configuration settings in Windows to include preferences for the following
files and settings:
The System.ini file
The Win.ini file
The Boot.ini file
Programs that are set to load during the startup process (these
programs are specified in the Startup folder and in the registry)
Environment settings
International settings
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Diagnostic startup
Diagnostic startup enables Windows to determine the basic device drivers
and software to load when you start Windows. When you use this method, the
system temporarily disables Microsoft services such as Networking, Plug and
Play, Event Logging, and Error Reporting. Also, you permanently delete all
restore points for the System Restore utility.
Note Do not use this method if you want to save your restore points for System
Restore or if you must use a Microsoft service to test a problem.
Selective startup
Selective startup enables you to select the files and the settings that you want
the computer to load when you restart the computer. Select from the following
options:
Process System.ini File
Process Win.ini file
Load System Services
Load Startup Items
By default, no options are selected. The following actions apply to these
options:
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Note When you click to clear a check box for an item or a line, the Selective
Startup option on the General tab is automatically selected.
Note The Windows XP .cab files are stored in the I386 folder on the
Windows XP installation CD.
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Tab Description
Boot Shows configuration options for the operating system and advanced
debugging settings, including:
No GUI boot. Does not display the Windows splash screen when
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booting.
Boot log. Stores all information from the boot process in the file
%SystemRoot%Ntbtlog.txt.
Services Lists all of the services that start when the computer boots, along
with their current status (Running or Stopped). Use the Services tab
to enable or disable individual services at boot time to troubleshoot
which services might be contributing to boot problems.
Warning
Disabling services that normally run at boot time might cause some
programs to malfunction or result in system instability. Do not
disable services in this list unless you know they are not essential to
your computer’s operation. Selecting Disable all will not disable some
secure Microsoft services required for the operating system to start.
Startup Lists applications that run when the computer boots, along with the
name of their publisher, the path to the executable file, and the
location of the registry key or shortcut that causes the application to
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run.
Clear the check box for a startup item to disable it on your next boot.
If you have chosen Selective startup on the General tab, you must
either choose Normal startup on the General tab or select the
startup item’s check box to start it again at boot time.
Note
Disabling applications that normally run at boot time might result in
related applications starting more slowly or not running as expected.
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Tip: It is always a good idea, once you have your system configured in a
way that makes sense and works for you, to record the system configuration
for future reference.
This is not to say you should never change the resource settings for your
devices. In many cases, you need to, or it is the option that makes the most
sense to avoid a conflict or other problems. But it is wise to be careful and to
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The table below contains a summary line for each of the major device
types in a typical PC, showing the major resources that they typically use
Note that the resources listed below are a guideline, and aren't the hard
and fast rule for all devices; consult your manual to see the exact resources
used by your hardware. The entries in bold represent the default resource
usage in a typical PC; entries in regular text are optional resource allocations,
or resources used by optional or non-standard devices:
Device DMA
Device IRQs I/O Addresses
Type Channels
000-0FFh (except 060h
System 0, 2, 8, and 064h) and 100-12Fh
0, 4
reserved 13 and 20C-20Dh and 270-
System 277h
PCI 9, 10,
(depends on device)
devices 11, 12
COM1 4 3F8-3FFh
COM2 3 2F8-2FFh
Serial
Ports 2/9, 4,
COM3 3E8-3EFh
5, 7
2/9, 3,
COM4 2E8-2EFh
5, 7
1, 3 (if
LPT1 7 378-37Fh, 3BC-3BFh
ECP)
Parallel 1, 3 (if
LPT2 5, 7 278-27Fh, 378-37Fh
Ports ECP)
1, 3 (if
LPT3 5 278-27Fh
ECP)
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Below is an example of typical Control Panel tools. Your icons will vary
depending on what you have installed in your system. For example will not
have an icon for the Intel GMA driver unless you have an Intel video card or a
SigmaTel Audio driver unless you have a SigmaTel sound card.
Now we will go over the functions of the various Control Panel icons so you can
get an idea of what they are for and how you can use them to improve your
Windows experience.
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Add Hardware - This will open the Add Hardware Wizard which will search
your computer for new hardware that you have installed when Windows does
not recognize it on its own.
Automatic Updates - Here is where you tell Windows how and when to update
itself. You can control whether or not it downloads updates automatically or at
all and when you want them installed or to ask you before installing them.
Bluetooth Devices - If you are using any Bluetooth devices on your computer
here is where you can add, remove and manage them.
Date and Time - This one explains itself. You can set your computer's date,
time and regional settings here.
Display - The display settings allow you to change the way things appear on
the screen. You can adjust items like the screen resolution and color depth.
Here is where you can select your background wallpaper and setup your
screensaver.
Folder Options - This is where you can adjust the way you view your files and
folders from within My Computer or Windows Explorer.
Fonts - The Fonts applet allows you to add, remove and manage fonts on your
computer. It will show you what fonts are installed in your system.
Game Controllers - If you use a joystick, steering wheel or any other type of
game controller you can use this section to add, remove and troubleshoot the
devices.
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Keyboard - Here you can adjust settings such as how fast the keyboard will
repeat a character when a key is held down and the cursor blink rate.
Mail - The Mail applet lets you adjust your properties for your Outlook or
Exchange email settings.
Mouse - Here you can adjust your mouse setting for features such as double
click speed, button assignment and scrolling. You can also change your mouse
pointers and effects as well as view details about your mouse.
Network Connections - This item is where you can check and adjust your
network connection settings. It will take you to the same place as if you were to
right click My Network Places and choose properties. It will show all of your
active network, dialup and wireless connections. There is also a New
Connection Wizard to help you setup a new connection.
Phone and Modem Options - If you have a modem installed on your system
and use it for dialup connections or faxing you can change the settings here.
The Dialing Rules tab allows you to change settings for things such as dialing a
number to get an outside line and setting up carrier codes for long distance and
using calling cards. The Modems tab allows you to add, remove and changed
the properties for installed modems. The Advanced tab is for setting up
telephony providers.
Power Options - Here is where you adjust the power settings of your computer.
Windows has built in power schemes for different settings such as when to turn
off the monitor or hard drives and when to go into standby mode. You can even
create your own schemes and save them. The advanced tab allows you to
assign a password to bring the computer out of standby and tell the computer
what to do when the power or sleep buttons are pressed. If you want to enable
hibernation or configure an attached UPS then you can do it here as well. This
area can also be accessed from the display properties settings under the
Screensaver tab.
Printers and Faxes - This area is where your printers are installed and where
you would go to manage their settings. It's the same area that is off of the Start
menu. There is an add printer wizard which makes it easy to install new
printers. To manage a printer you would simply right click it and select
properties.
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Scheduled Tasks - This item provides the ability for you to schedule certain
programs to run at certain times of the day. For example if you have a batch
file you want to run every night you can set it up here. You can also have it run
a program at any scheduled interval you choose. There is a handy wizard to
help you through the process.
Security Center - The Windows Security Center checks the status of your
computer for the stats of your firewall, virus protection and automatic updates.
A firewall helps protect your computer by preventing unauthorized users from
gaining access to it through a network or the Internet. Antivirus software can
help protect your computer against viruses and other security threats. With
Automatic Updates, Windows can routinely check for the latest important
updates for your computer and install them automatically.
Sounds and Devices - Here is where you can adjust your sound and speaker
settings. The Volume tab has settings to mute your system, have a volume icon
placed in the taskbar and tell your computer what type of speakers you are
using such as a 5.1 system. The sounds tab lets you adjust what sounds occur
for what windows events. If you need to change what device is used for
playback and recording you can do it under the Audio tab. Voice playback and
recording settings are under the Voice tab. To troubleshoot your sound device
you can use the Hardware tab. This is where you can get information about
your particular sound device.
System - If you have ever right clicked My Computer and selected Properties
then you have used the System feature of Control Panel. This area gives you
information about your computer's configuration, name and network status.
You can click on the Hardware tab to view details about hardware profiles and
driver signing as well as get to Device Manager. The Advanced tab lets you
change settings for virtual memory (page files) and other performance settings.
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Taskbar and Start Menu - This is where you change the setting for your
taskbar and Start menu..
User Accounts - If you need to manage your local computer users then here is
where you need to go. You can add remove users and change the account types
for users who log into your system.
Windows Firewall - This is the same firewall setting described in the Windows
Security Center section.
Wireless Network Setup Wizard - This wizard is used to help you setup a
security enabled wireless network in which all of your computer and devices
connect through a wireless access point.
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A. MULTIPLE CHOICE
1. A 6. A.
2. B 7. D
3. C 8. A
4. A 9. C
5. C 10. A
B. TRUE OR FALSE
1. TRUE
2. TRUE
3. TRUE
4. TRUE
5. FALSE
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CONTENTS:
1. Personal Protective Equipment
2. Introduction to Computer Operating System
3. Software Packages And Use Of Application Programs
4. Peripheral Devices
5. Multimedia Systems
6. PC Hardware
7. Local Area Networks (LANs) System & Configurations
8. Computer Symptoms and Diagnosis
9. Disassembling & Assembling Computer System
ASSESSMENT CRITERIA:
1. Standard procedures for OHS in installing devices/systems are
followed.
2. Operating systems/ devices are installed according to workplace
standards.
3. Modification and innovation of devices/systems are done during
installation with the consent of the client.
4. Installation of the devices/systems are carried out in consonance
with the unit of specification
5. Unplanned events or conditions are carried out following the unit of
specification and procedure.
6. Approval obtained before any contingencies are implemented based
on established procedure.
7. Standard testing procedures are strictly followed for the newly
installed device/system.
CONDITIONS:
The students/trainees must be provided with the following:
Personal Protective equipment ( ex. protective eyewear, anti-static
wrist wrap)
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ASSESSMENT METHOD:
Hands-on
Direct observation
Practical demonstration
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12. Read information sheet 1.2-6 If you have some problem on the
“PC Hardware” content of the information sheet don’t
hesitate to approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now
answer self-check provided in the
module.
13. Answer self-check 1.2-6 Compare your answer to the answer
key 1.2-6. If you got 100% correct
answer in this self-check, you can
now move to the next task sheet. If
not review the information sheet and
go over the self-check again.
14. Read information sheet 1.2-7 If you have some problem on the
“Local Area Networks (LANs) content of the information sheet don’t
Systems and Configuration” hesitate to approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now
perform Task Sheet 1.2-7 provided
in the module.
15. Perform Task Sheet 1.2.7 Compare your work to the checklist
and let your trainer check it. If you
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PPE can also be used to protect the working environment from pesticide
application, pollution or infection from the worker (for example in a microchip
factory).
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Directions:
The class will be divided into five groups. Each group has their own
respective leader. The group will prepare a skit regarding personal protective
equipment. After the activity they will be graded thru the given Performance
Checklist below:
PERFORMANCE CHECKLIST
Performance Criteria
Yes No
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Graphical User Interface (GUI): The user interacts with menus and icons.
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Protected Mode
Has access to all memory
Can manage multiple programs simultaneously
Allows the system to use virtual memory
Provides 32-bit access to memory, drivers, and I/O transfers
Each program is assigned a space in memory
Computer is protected from program errors
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Device Manager
Used to view settings for devices in the
computer
An exclamation mark indicates a problem
with a device
Task Manager
View all applications that are currently
running
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Performance Settings
Settings for advanced visuals and for virtual
memory
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Upgrading to Windows XP
1. Insert the Windows XP CD. Select Start > Run.
2. In the Run box, where D is the drive letter for the CD-ROM, type
D:\i386\winnt32 and press Enter. The Welcome to the Windows XP
Setup Wizard displays.
3. Choose Upgrade to Windows XP and click Next. The License
Agreement page displays.
4. Read the license agreement and click the button to accept this
agreement.
5. Click Next. The Upgrading to the Windows XP NTFS File System
page displays.
6. Follow the prompts and complete the upgrade. When the install is
complete, the computer will restart.
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Automatic Updates
An automatic update service scans the system for needed updates,
and recommends what should be downloaded and installed.
Automatic update services can setup to download and install updates
as soon as they are available or as required, and install them when
the computer is next rebooted.
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Clear
Description
marker
SELF-CHECK 1.2-2
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Performance Objectives:
Given a working personal computer you are going to partition the hard
disk in two, format in NTFS, install Operating system & necessary drivers.
Duration 1.5 hours.
Steps/ Procedures:
1. Start Computer
a. Check cable connections if it is properly connected.
b. Connect the power cord to the power outlet.
c. Switch on the AVR & UPS
d. Switch on the CPU & Monitor
2. Go to CMOS setup & change boot option to CD or DVD Drive
a. Press the Del key or F1
b. On boot option select CD or DVD drive as your first boot & hard
disk in the second.
c. Save and restart the computer.
3. Install Operating System using Fresh installation.
Start your computer from the Windows XP CD-ROM. To do this,
insert the Windows XP CD-ROM into your CD drive or DVD
drive, and then restart your computer.
When you see the "Press any key to boot from CD" message,
press any key to start the computer from the Windows XP CD-
ROM.
At the Welcome to Setup screen, press ENTER to start
Windows XP Setup.
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Assessment Method
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CRITERIA Yes No
Delete partition
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1. System Software
2. Application Software
3. Programming Language
System Software. This software tells the CPU what to do, a more common
term is Operating System (OS). The most popular OS in use for PC
microcomputer is Microsoft’s MS DOS. DOS for short is a collection of various
programs that help control your PC. Other operating systems are Microsoft
Windows (from the early Windows 95 and 98 to the current windows Vista, OS
2, MAC OS, Unix, Linux and Apple’s OS 9.
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TRUE OR FALSE
Direction: Write T if the statement is true and correct and F if it is not. Use a
separate sheet of paper in answering.
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A. True or False
1. False
2. True
3. True
4. False
5. False
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MONITO
R
SPEAKER
RS
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PRINTER
vi. Keyboard – an input device that converts letters, numbers, and other
characters into electrical signals readable by the processors.
vii. KEYBOARD
MOUSE
viii. Mouse – is used for inputting commands and to manipulate objects
viewed on the computer display screen.
ix. Microphone - a device that converts sounds to electrical signals by
means of a vibrating diaphragm.
x. Scanner - it is an input device that reads text or illustration printed
on paper, translates the information into a form that a computer can use.
SCANNER DIGITAL
CAMERA
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1. A. Modem
2. B. Keyboard
3. C. Monitor
4. D. Mouse
5. E. Speaker
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1. Modem
2. Mouse
3. Keyboard
4. Speaker
5. Monitor
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a) Microphone
1.
b) Speaker
2.
c) CD-ROM
3.
d) LCD Projector
4.
e) Video Camera
5.
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1. B
2. C
3. D
4. E
5. A
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KEYBOARD MOUSE
JOYSTICK
LIGHT PEN
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OUTPUT DEVICES. After processing the data fed into computer with the
use of input devices, the information must now be outputted in a form
understood by human beings. Output devices are classified according to the
output they can produce. An output which you can hold in your hand is called
hard copy. Output types such as audio and video are referred to as soft copy.
The following are output devices used.
- Printer - - an output device that produces text and graphics on paper
VIDEO
MONITOR
SPEAKERS
Mode
m
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Memory cards
BIOS – The BIOS (Basic Input / Output System) is a ROM chip that
provide.
FLOPPY DISK
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MODEM
IDE cable / Floppy
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IDE AND FLOPPY DISK RIBBON CABLE – IDE stands for Integrate Device
Electronics. It shows how to connect an IDE cable to two devices namely the
top device (master) and the bottom device (slave).
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A. MULTIPLE CHOICE
Direction: Write the letter of the correct answer. Use a separate sheet of paper
in answering.
1. What do you call a device converts computer output into display images?
A. Floppy disk
B. Monitor
C. Printer
D. Processor
2. Which of the following is a secondary storage device?
A. Floppy Disk Drive
B. Memory Chip
C. Printer
D. Processor
1. If you want to enhance your computer’s capabilities, which would you
install?
A. Monitor
B. Sound Card
C. Speaker
D. Video Card
2. What part of the main circuit board would you connect a peripheral device
such as keyboard, printer or video monitor?
A. The Bus
B. Port
C. Expansion Slot
D. Cable
5. You want a hard copy of your input, which would provide you this?
A. Monitor
B. Printer
C. Speaker
D. Video Camera
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a) MULTIPLE CHOICE
1. a
2. c
3. d
4. b
5. c
b) TRUE OR FALSE
1. True
2. True
3. True
4. True
5. False
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LOCAL AREA
NETWORK
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Network Terms:
Network Server- is a powerful computer whose sole purpose is to serve
network clients.
NETWORK SERVER
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You're likely going to want braided type cable but it may be difficult or
impossible to tell from the box.
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1 White/Orange 1 White/Green
2 Orange 2 Green
3 White/Green 3 White/Orange
4 Blue 4 White/Brown
5 White/Blue 5 Brown
6 Green 6 Orange
7 White/Brown 7 Blue
8 Brown 8 White/Blue
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+Note: The cross over cable layout is suitable for 1000Base-T operation, all 4
pairs are crossed.
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10Base Manche
10 10 10 None 1 1 2 3
T ster
Multi-
100Bas
12.5 level, 25 25 8B6T 8/6 3 4 3
eT4
2T/Hz
100Bas
31.25 MLT-3 125 125 4B5B 4/5 1 2 5
eTX
PAM5x5
100Bas 4
12.5 (2D- 25 12.5 None 2 2 3
eT2 (2x2)
PAM5)
1000Ba 4D- 8
31.25 125 31.25 None 4 4 5*
seT PAM5 (4x2)
1 None
2 1 Telephone Wiring
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4 20 Token-Ring, 10Base-T
1000Base-T, 100Base-TX,
5e 100
10Base-T
1000Base-T, 100Base-TX,
6 250
10Base-T
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Procedures
1. Prepare the necessary tools and materials
2. Use UTP Cable and 4 RJ-45 to make Straight & Cross-over
connection.
3. Check the connectivity of your cables.
4. Let your trainer check your work.
Assessment Method:
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Performance Criteria
YES NO
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No matter how well built your PC is, and how well written its software,
something is eventually going to go wrong.
Many times, computers will get slow for seemingly no reason at all.
Devices often malfunction and system problems can arise out of nowhere. For
people who rely on their computer for business or personal use, these
computer errors can be frustrating and problematic.
As you work on your computer, there are error messages that come up.
The machine at times tries to tell you where the problem is. These messages
are like detective clues for the Help Desk.
Common Problems
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Keyboards
Mouse
Printer
A Dead PC
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Performance Criteria
YES NO
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Introduction
Computer assembly is a large part of a technician's job.
Work in a logical, methodical manner when working with computer
components
Improve computer assembly skills dramatically with practice
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CPU on Motherboard
The CPU and motherboard are
sensitive to electrostatic discharge so
use a grounded antistatic mat and
wear an antistatic wrist strap.
CAUTION: When handling a CPU, do
not touch the CPU contacts.
The CPU is secured to the socket on
the motherboard with a locking
assembly.
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The Motherboard
The motherboard is now ready to install in the computer case.
Plastic and metal standoffs are used to mount the motherboard and to
prevent it from touching the metal portions of the case.
Install only the standoffs that align with the holes in the motherboard.
Installing any additional standoffs may prevent the motherboard from
being seated properly in the computer case.
Install Motherboard
1. Install standoffs in the computer case.
2. Align the I/O connectors on the back of the
motherboard with the openings in the back of
the case.
3. Align the screw holes of the motherboard with
the standoffs.
4. Insert all of the motherboard screws.
5. Tighten all of the motherboard screws.
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PATA Cables
Drives connect to the motherboard using data cables.
Types of data cables are PATA, SATA, and floppy disk.
The PATA cable (sometimes called a ribbon cable) is wide and flat and
can have either 40 or 80 conductors.
A PATA cable usually has three 40-pin connectors.
If multiple hard drives are installed, the
master drive will connect to the end
connector. The slave drive will connect to
the middle connector.
Many motherboards have two PATA cable
sockets, which provides support for a maximum of four PATA drives.
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Now that all the internal components have been installed and connected
to the motherboard and power supply, the side panels are re-attached to
the computer case.
The next step is to connect the cables for all computer peripherals and
the power cable.
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BIOS Setup
The BIOS contains a setup program used to configure settings for
hardware devices.
The configuration data is saved to a special memory chip called a
complementary metal-oxide semiconductor (CMOS).
CMOS is maintained by the battery in the computer.
If this battery dies, all BIOS setup configuration data will be lost.
Replace the battery and reconfigure the BIOS settings.
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Performance Objectives:
Given personal computer you are going to disassemble & assemble the
unit within 30 minutes.
Steps /Procedures:
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1. Assemble the PC
- To assemble the PC, reverse the procedure above.
ASSESSMENT METHOD:
PERFORMANCE CRITERIA CHECKLIST
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CRITERIA Yes No
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CONTENTS:
1. Testing procedures
2. Cable troubleshooting
3. Diagnostic software
4. Device drivers
5. Installation of peripheral devices
ASSESSMENT CRITERIA
1. OH&S policies are strictly followed resulting to no lost time injury.
2. Specified testing procedures for circuit and system are carried out.
3. Installed devices/systems are protected against loss/damage in
accordance with established standard.
4. Approval is obtained before any validation or testing is employed.
5. Installation proceedings, devices/systems test conforms with
specified requirements.
6. Every device system noticed to cause malfunction of the system is
removed, tested and returned to pretest condition in accordance with
the established procedures.
7. Final inspection, testing and validation are undertaken to ensure
quality performance of the system.
8. Documentation of the performed job is submitted to a laboratory
teacher following the format given.
CONDITIONS:
The students/trainees must be able to provided with the following:
1. Workplace location
2. Tools, Materials and Equipment and Facilities
Computer table and chairs
Computers
Printers
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Testing Procedures
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This case side must be pushed toward the back of the case to
engage lugs on the case. Before closing the case, be sure no wires
or cables are near the edges where they might get pinched.
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Some cheaper cases have poorly tapped threads for the screws,
so use only minimal force to tighten the cover screws.
Here the lip of the bezel hits the CD-RW drive and we need to gently lift up
the CD drive to close the bezel. Don’t just slam the bezel to close it. Close it
gently to be sure nothing interferes with it closing.
It also saves wear and tear if you depress the front cover latch as you close
it.. Tilt the front of the case upward to get a good grip on the latch.
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If you have difficulty replacing the side of your case, examine it carefully to
see how the lugs engage the rest of the case.
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IDENTIFICATION:
DIRECTION: Identify and arrange the following testing procedures in their
proper order by writing A for the first, B for the second, and
so on down to the last.
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1. B
2. C
3. A
4. E
5. D
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Hardware
Some computer systems have several power cables, often one for each
component. Check each one and make sure that the plug is completely plugged
in.
Computer systems usually have several cables associated with them that
are used to connect the peripherals to the main system. Check both ends of the
cables and make sure they are plugged in securely and plugged into the correct
location.
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The keyboard and mouse cables are snugly connected to their ports.
The keyboard and mouse are moved every time the computer is used they
can work themselves loose over time. Check their connections.
Check if the network is operating and that the phone line is valid.
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Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Given the following tools, materials and equipment, perform cable testing
and troubleshooting
You will be assessed using the criteria in the score card below.
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Performance Criteria
YES NO
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
If you suspect a problem with your hard disk, you should always run a
diagnostic program to check the status of the drive.
Power-On Self Test (POST): It is built into system BIOS and it runs
every time you start up your PC automatically. It is often the best
indicator of system problems.
MEM.EXE: This simple utility, built into recent versions of DOS and
also Windows 95, provides with details about memory configuration,
as well as what is currently using memory.
Microsoft Diagnostics: Better known as "MSD.EXE", this is a small
DOS utility that takes a brief inventory of the contents of a PC and
shows them a text-based format. This is very useful for seeing what
disks are in the system, how much memory is installed, and also for
checking system resource usage such as LPT ports and IRQs. It will
show what type of BIOS are using and also what UART chip have in
the serial ports.
The Windows 95 Device Manager: This is the most useful tool for
identifying system configuration and resource usage information
under Windows 95.
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
IDENTIFICATION
Column A Column B
1. This program includes file A. Norton Diagnostic
system corruption and hard
disk read errors.
2. This is the most useful tool B. The Windows 95 Device
for identifying system Manager
configuration and resource
usage information.
C. Power-On Self Test (POST
3. A Diagnostic Software often
the best indicator of system
problems
D. Microsoft Diagnostic
4. It includes tests of the
processor and motherboard
and system memory, and E. Microsoft Scandisk and Norton
will identify some types of Disk Doctor
resource conflicts.
5. Known as "MSD.EXE” a
small DOS utility that takes
a brief inventory of the
contents of a PC
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Now that you have an operating system installed, you’ll need to install
drivers for your devices such as Video Cards, Network Interface Cards, Sound
Cards, etc. In many cases, if Windows recognizes the device, drivers will be
installed automatically. In some cases, generic drivers are installed and they
will work fine.
Drivers are small software programs that help the operating system use
or “drive” the device. Whenever a device doesn’t work properly, ask if the proper
driver has been installed.
Installing the proper monitor information files is one of the small things
that purchasing a fully assembled PC
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Once the sound card is installed, start the system and let the windows Plug
and Play install the sound card’s drivers. After your driver is installed, make
a quick trip to Device Manager to make sure that the driver was installed
correctly. . The Printer Install Wizard is perfectly installed
Unrecognized device
Other common drivers are LAN (Local Area Networking) driver, CD media
driver, expansion cards, keyboards, printers, USB devices and others.
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Material: Installation CD
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Performance Criteria
YES NO
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Installation Of Peripherals
Document No.
Computer Hardware Date Developed:
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1. Determine the type of speakers you are using. Perform a simple set
of 2.0 or 2.1 speakers.
2. Connect the audio cable to the “line-out” jack of your computer’s
sound card, and connect the other end(s) to the speaker unless they
are already “hard-wired”
3. Plug in the power cord.
4. If you are using a full 5.1 or 7.1 surround sound system, the
connections get a bit more complicated.
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Most webcams are USB-powered and simply require that you plug them
in and install their drivers. However, some cams require that the drivers be
installed first, so be sure to read the instructions that came with your webcam
to avoid any problems. If you bought a FireWire (a form of connection that is
often faster than USB connections) webcam, ensure that your computer has a
FireWire port because they are not yet all that common.
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011
Performance Criteria
YES NO
Document No.
Computer Hardware Date Developed:
Servicing NC II Issued by:
June 2011