Univerge sv8500 PDF
Univerge sv8500 PDF
Univerge sv8500 PDF
NWA-041693-001
ISSUE 2.0
Stock # 439TBA
To view the latest issue of this document go to NEC Knowledgebase @ http://www.kbase.cns.nec.com.au & search for NEC-10789
LIABILITY DISCLAIMER
NEC Australia Pty Ltd. reserves the right to change product specifications,
functions, or features, at any time, without notice.
Periodically changes are made to the information contained in this manual.
Although all efforts have been made to ensure that the contents are correct,
NEC shall not be liable for any direct, indirect, consequential or incidental
damages resulting from the use of the equipment, manual or any related
materials.
Should you find any error, NEC welcomes your comments. Please contact
NEC on 1800 819 766.
NEC Australia Pty Ltd. has prepared this document for use by its
employees and customers. The information contained herein is the
property of NEC Australia Pty Ltd. and shall not be reproduced without
prior written approval from NEC Australia Pty Ltd.
REFERENCES
This document may contain references to models, features and specifications
marketed in other countries and may not be applicable to the Australian and
New Zealand markets. Please contact your system representative for details.
TRADE MARKS
Dterm is a registered trademark of NEC Corporation. ElectraMail and Electra
Elite are registered trademarks of NEC America, inc. PCPro is a trademark of
NEC Corporation. UNIVERGE is a trademark of NEC Corporation.
This document may include references to other brand and product names that
are trademarks or registered trademarks which belong to the respective
trademark owner.
Copyright © 2009
Printed in Australia
Note: This disclaimer also applies to all related documents previously published.
LIABILITY DISCLAIMER
NEC Infrontia Corporation has prepared this document for use by its
employees and customers. The information contained herein is the
property of NEC Infrontia Corporation, and shall not be reproduced
without prior written approval from NEC Infrontia Corporation.
All brand names and product names on this document are trade-
marks or registered trademarks of their respective companies.
PRODUCT LIABILITY
1. USING THE EQUIPMENT SAFELY
The following safety information describes how to avoid injuries while working with the equipment and how to
prevent damage to the equipment. Learn the meaning of the following symbols and then read this section
carefully before using the equipment.
SYMBOL DESCRIPTION
DANGER
WARNING
Incorrect use of the equipment may cause personal injury or a serious
system fault.
ATTENTION
Incorrect use of the equipment may limit the system performance or
cause the system to fail.
If a system-down, malfunction, defect or external factor such as an electrical failure indirectly causes a loss of profit, the
company (or affiliates) will not be held responsible.
The goal is to produce a comprehensive and accurate manual. However, if errors or omissions are found in this manual,
please notify NEC Infrontia Corporation.
If the system requires installation or repair, contact the dealer or its service technician.
PL- 1
PRODUCT LIABILITY
2. SAFETY CONSIDERATIONS
The following describes the safety considerations that must be observed before using the system, the power-
related equipment and the peripheral equipment, such as consoles, the Main Distribution Frame (MDF),
telephones, PCs, printers, etc.
DANGER
If the system emits smoke or a burning, acrid odor, immediately turn off the system power.
Operating the system in this state might cause a fire, an electrical shock, or a system failure. After
turning off the power and confirming that the smoke has disappeared, contact the dealer.
If any equipment, such as the system, the main power source, a cabinet or peripheral equipment tips
over, turn off the power and contact the dealer.
If liquid reaches the inside of the system or the main power source, turn off the power. Operating
the system in this state might cause a fire, an electrical shock, or a system failure.
Do not touch the internal parts of the main power source to disassemble or configure it. This action
may cause a fire, an electrical shock or a system failure.
R
PW
NEC Infrontia Corporation does not take any responsibility for disassembled or reconfigured
equipment.
Do not put any container objects (such as a vase or a cup) on the main power source or any
peripheral equipment. It might cause a fire, an electrical shock or a system failure.
Do not tamper with, modify, forcefully bend, forcefully remove or twist an electrical cord or any
wiring to or from the system, the main power source or any peripheral equipment. It might cause a
fire, an electrical shock, or a system failure. If the wiring is damaged, contact the dealer.
dust Correctly insert all of the electrical plugs into the electrical outlets. Before inserting a plug into an
electrical outlet, ensure that there is no dust on the plug’s blades. If there is dust on a blade, it might
cause a fire.
Do not use power other than the power that was designated for the system when it was installed.
PWR
PL- 2
PRODUCT LIABILITY
DANGER
Do not attempt to repair or move the main power source without assistance from the dealer.
PWR
Do not put any metal or combustible objects into a vent of the system, the main power source, or
any peripheral equipment. Operating the system in this state might cause a fire, an electrical shock,
or a system failure. If this occurs, turn off the power and contact the dealer.
Be careful when using any peripheral equipment’s Liquid Crystal Display (LCD). If the liquid
leaks, it can be harmful to the user and to the system.
Before connecting any non-NEC, customer-provided equipment, check with the supplier to ensure
? that the equipment is compatible. If the supplier cannot confirm the compatibility, do not connect
the equipment. Connecting incompatible equipment might cause a fire or an electrical shock.
PL- 3
PRODUCT LIABILITY
WARNING
Do not place any object on the system or the main power source. If the object falls, it might cause
personal injury or damage to the equipment.
When removing a plug from an outlet, be sure to grip the plug, not the cord. Gripping the cord to
remove the plug could cause a fire or an electrical shock to occur.
Provide the appropriate temperature, humidity, and ventilation on an around-the-clock basis. For
example, at a height that is one meter (3.28 feet) above the floor, the temperature should be between
20° C and 25qC (68° F to 77° F) and the humidity should be approximately 50%.
Take appropriate anti-static measures so that the other end of the anti-static kit can be connected to
ATTENTION
Contents
the metal part of the frame.
Static Sensitive
Handling
Precautions Required
PL- 4
PRODUCT LIABILITY
WARNING
• Battery acid (electrolyte) is extremely harmful to human skin and eyes. If battery acid
contacts skin, wash the affected area with soap and water. If battery acid contacts the eyes,
flush the eyes with water. In either event, seek medical attention. If there is battery acid on a
cloth, use water to wash the battery acid from the cloth.
• Do not intentionally short batteries. Do not put the battery near a fire or in a fire. Do not
disassemble the battery, drop it or knock it against another object.
• The battery’s life expectancy is affected by its environment. The normal battery life is
approximately three years. If the battery is used in an outdoor setting and is exposed to high
temperatures, its life expectancy drops to approximately one year.
• Perform periodic diagnostic tests and maintenance procedures on the emergency battery and
its terminals to ensure their readiness. If there is a power failure and the emergency battery is
not ready, then the system will not work. Additionally, a damaged or dead battery, or terminals
that need replacement might cause battery acid to leak, which might cause smoke or a fire.
The battery and terminals are periodic replacement parts (the cost is chargeable to the
customer). A service contract, with the supplier or service technician, to perform routine
maintenance for the battery is recommended.
Do not touch peripheral equipment with wet hands. Do not allow any liquid to touch any of the
peripheral equipment.
Do not touch the printer’s internal components when replacing disposables such as a cartridge or a
ribbon. Ensure that the printer is turned off and that it is not hot in order to prevent burns from any
accidental contact with the internal components.
Do not drop the peripheral equipment or knock it against another object. These actions might cause
an equipment failure.
PL- 5
ATTENTION
Do not use benzine, thinner or alcohol for cleaning. When removing dust and dirt, put diluted, mild
detergent on a cloth and then wring out the cloth. Remove the dust and dirt with the cloth and then
Thinner
wipe the cleaned area with a dry cloth.
PL- 6
REGULATORY NOTICE (For North America)
This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the
equipment is a label that contains, among other information, a product identifier in the format:
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The telephone company may make changes in its technical operations and procedures. When such changes af-
fect the compatibility or use of the UNIVERGE SV8500 system, the telephone company is required to give
adequate notice of the changes in order for you to maintain uninterrupted service.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but
not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may
be connected to a line, as determined by the total RENs, contact the local telephone company. For products
approved after July 23, 2001, the REN for this product is the product identifier in format:
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN
of 0.3).
Connection to party line service is subject to state tariffs. Contact the state public utilities commission, public
service commission or corporation commission for information.
For single and two-line equipment that connects to the telephone network via a plug and jack, the plug and jack
used with this equipment must comply with FCC Part 68 rules.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord
and modular plug is provided with this product. It is designed to be connected to a compatible modular jack
that is also compliant.
Before connecting this telephone system to the telephone network, the following information must be provided
to the telephone company:
REGULATORY
R-1
1.2 INCIDENCE OF HARM
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. But if advance notice is not practical, the telephone com-
pany will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could af-
fect the operation of the equipment. If this happens, the telephone company will provide advance notice in or-
der for you to make necessary modifications to maintain interrupted service.
If the equipment is causing harm to the telephone network, the telephone company may request that you dis-
connect the equipment until the problem is resolved.
If equipment malfunctions, all repairs must be performed by an authorized agent of NEC Unified Solutions,
Inc. or by NEC Unified Solutions, Inc. The user requiring service is responsible for reporting the need for ser-
vice to an NEC Unified Solutions, Inc. authorized agent or to NEC Unified Solutions, Inc.
For Private (Leased) Line (Analog Data Format) equipment, type JM8 jack is required. Refer to ATIS Tech-
nical Report No. 5 for details on this connector.
The Facility Interface Code (FIC) associated with each private line application represents the type of service
that will be provided by the telephone company. The user instructions must contain a detailed list of private
line ports and the associated FICs for which the equipment has been approved. In addition, the Service Order
Code (SOC) must also be included for analog systems. The SOC indicates the degree of network protection
provided by the equipment,.
For Private (Leased) Line (Digital Format) equipment, in addition to the general requirements for all equip-
ment, certain digital connections require that an encoded analog content and billing protection affidavit be pro-
vided the telephone company. Customer instructions must contain information on the preparation and
submission of the affidavit.
To comply with state tariffs, the telephone company must be given notification prior to connection. In some
states, the state public utility commission, public service commission or corporation commission must give pri-
or approval of connection.
The consumer/purchaser/supplier instructions accompanying this equipment and/or software features must
contain the following notice:
The software contained in the UNIVERGE SV8500 to allow user access to the network must be upgraded to
recognize newly established network area codes and exchange codes as they are placed into service.
REGULATORY
R-2
Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are estab-
lished will restrict the customer and the customer’s employees from gaining access to the network and these
codes.
Proper Answer Supervision is when this equipment returns answer supervision to the Public Switched Tele-
phone Network (PSTN) when Direct Inward Dialing (DID) calls are:
• Routed to a recorded announcement that can be administered by the Customer Premise Equipment (CPE)
user.
This equipment returns answer supervision on all DID calls forwarded to the Public Switched Telephone Net-
work (PSTN). Permissible exceptions are:
• A call is unanswered.
When using voice announcement or monitoring over DID Lines, observe the following.
CAUTION
• Using the Voice Announcement feature to eavesdrop or record sound activities at the other end of the tele-
phone line may be illegal under certain circumstances and laws. Consult a legal advisor before imple-
menting any practice to monitor or record a telephone conversation. Some federal and state laws require
a party monitoring or recording a telephone to use a beep-tone(s), notify all parties to the telephone con-
versation and/or obtain consent of all parties to the telephone conversation. In monitoring or recording
sound activities at the other end of the telephone line using the Voice Announcement feature, the sound of
the alert tone at the beginning of the Voice Announcement may or may not be considered sufficient under
applicable laws. Some of the applicable laws provide for strict penalties for illegal monitoring or record-
ing of telephone conversations.
REGULATORY
R-3
1.8 EQUAL ACCESS REQUIREMENTS
If equipment such as Private Branch Exchanges (PBX), key systems or customer-owned coin/credit card tele-
phones is sold to a call aggregator, it must be capable of providing users access to interstate providers of op-
erator services through the use of access codes. Modification of this equipment by call aggregators to block
access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.
Parties responsible for equipment requiring AC power should consider including an advisory notice in their
customer information suggesting the customer use a surge arrestor. Telephone companies report that electrical
surges, typically lightening transients, are very destructive to customer terminal equipment connected to AC
power sources. This has been identified as a major nationwide problem.
NEC Multiline Terminals and NEC Single Line Telephones that are provided for this system are hearing aid
compatible. The manufacturer of other Single Line Telephones for use with the system must provide notice of
hearing aid compatibility to comply with FCC rules that now prohibit the use of non-hearing aid compatible
telephones.
Note: "In accordance with U.S. Copyright Law, a license may be required from the American Society of Com-
posers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are transmit-
ted through the Music On Hold feature of this telecommunication system. NEC Unified Solutions, Inc.,
hereby disclaims any liability arising out of the failure to obtain such a license."
Note: “This equipment has been tested and found to comply with the limits for a Class A digital device, pur-
suant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
Note: Modifying this equipment without an approval from NEC Unified Solutions, Inc. may void your author-
ity granted by the FCC to operate the equipment.”
3. SAFETY INFORMATION
This equipment has been certified by Canadian Standards Association and found to comply with all applicable
requirements:
• CAN/CSA C22.2 No. 0-M – General Requirements – Canadian Electrical Code, Part II
REGULATORY
R-4
• CAN/CSA C22.2 No. 60950-1-03 – Safety of Information Technology Equipment – Part l: General Re-
quirements
• UL 60950-1-SAFETY, 1st Edition – Safety of Information Technology Equipment – Part I: General Re-
quirements
Industry Canada has established rules that permit this telephone system to be directly connected to the tele-
phone network. Prior to the connection or disconnection of this telephone system to or from the telephone net-
work, the telephone company must be provided with the following information.
This product meets the applicable Industry Canada Technical Specifications/Le present material est conforme
aux specifications techniques applicables d’industrie Canada.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions may not prevent degra-
dation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any re-
pairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommu-
nications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, tele-
phone lines and internal metallic water pipe system, when present, are connected together. This precaution
may be particularly important in rural areas.
CAUTION
• Users should not attempt to make such connections themselves, but should contact the applicable electri-
cal inspection authority or electrician.
• The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be
connected to the telephone interface. The termination on an interface may consist of any combination of
devices subject only to the requirement that the sum of RENs of all the devices does not exceed five/L’in-
dice d’equivalence de la sonnerie (IES) sert a indiquer le nombre maximal de terminaus qui peuvent etre
raccordes a une interface telephonique. La terminaison d’une interface peut consister en une combinai-
son quelconque de dispositifs, a la seule condition que la somme d’indices d’equivalence de la sonnerie
de tous les dispositifs n’excede pas 5.
• This equipment has been certified by the Canadian Standards Association and found to comply with all
applicable requirements of the standard for telephone equipment C 22.2 No. 225.
REGULATORY
R-5
• This equipment meets IC requirements CS03, PART II, PART III, PART VI.
• This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
as set out in the radio interference regulations of Industry Canada/Le present appareil numerique n’emet
pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de Classe A
prescrites dans le reglement sur le brouillage radioelectrique edicte par Industrie Canada.
5. BATTERY DISPOSAL
The UNIVERGE SV8500 system includes the batteries listed below. When disposing of these batteries, Chas-
sis, and/or Blades, you must comply with applicable federal and state regulations regarding proper disposal
procedures.
DTR-1R-2 Nickel-Cadmium 1
• DO NOT PLACE USED BATTERIES IN YOUR REGULAR TRASH! THE PRODUCT YOU PUR-
CHASED CONTAINS LITHIUM, NICKEL-CADMIUM OR SEALED LEAD BATTERIES. LITHIUM,
NICKEL-CADMIUM OR SEALED LEAD BATTERIES MUST BE COLLECTED, RECYCLED, OR DIS-
POSED OF IN AN ENVIRONMENTALLY SOUND MANNER.
• The incineration, landfilling or mixing of nickel-cadmium or sealed lead batteries with the municipal sol-
id waste stream is PROHIBITED BY LAW in most areas. Contact your local solid waste management of-
ficials for other information regarding the environmentally sound collection, recycling, and disposal of
the battery.
REGULATORY
R-6
• Nickel-Cadmium (or sealed lead) batteries must be returned to a federal or state approved nickel-cadmi-
um (or sealed lead) battery recycler. This may be where the batteries were originally sold or a local seller
of automotive batteries. Contact your local waste management officials for other information regarding
the environmentally sound collection, recycling and disposal of the battery contained in this product. For
Ni-Cd batteries, you can also call 1-800-8-BATTERYSM when further information is required.
• The packaging for the UNIVERGE SV8500 system contains the following labels regarding proper dispos-
al.
PRODUCT PACKAGE LABELING
Pb
REGULATORY
R-7
REGULATORY NOTICE (For EU)
1. PREFACE
Some products described in this manual are not (yet) available for specific countries or markets. For this rea-
son, the related specifications, instructions for installation and use of these specific products are not valid for
these markets. Refer to NEC Philips for more details in case of any questions about these products.
The equipment described in this manual is intended to be connected to local area networks (LAN) and supports
a wide range of peripheral equipment. Additional interfaces are available for connection to public analogue
and digital telecommunication networks which comply with:
To take advantage of all features of this system and the connected equipment, the country specific or network
specific features should match the supported features of the system. For an overview of the supported features,
refer to the detailed documentation that comes with this system, contact your local NEC Philips representative
or the support desk of NEC Philips Unified Solutions.
Hereby, “NEC Philips Unified Solutions”, declares that this product is in compliance with the essential require-
ments and other relevant provisions of Directive 1999/5/EC.
For some of the SV8500 communication platform components the following warning is applicable:
REGULATORY
R-8
Notice that this warning is only applicable to components of the SV8500 communication platform of which
the product type plate indicates “Complies with EN55022 Class A”.
The symbol depicted here has been affixed to your product in order to inform you that electrical and elec-
tronic products should not be disposed of as municipal waste.
Electrical and electronic products including the cables, plugs and accessories should be disposed of separately
in order to allow proper treatment, recovery and recycling. These products should be taken to a designated fa-
cility where the best available treatment, recovery and recycling techniques are available. Separate disposal
has significant advantages: valuable materials can be re-used and it prevents the dispersion of unwanted sub-
stances into the municipal waste stream. This contributes to the protection of human health and the environ-
ment.
Please be informed that a fine may be imposed for illegal disposal of electrical and electronic products via the
general municipal waste stream.
To facilitate separate disposal and environmentally sound recycling arrangements have been made for local
collection and recycling. If you need to dispose of your electrical and electronic products, please refer to your
supplier or the contractual agreements that your company made when these products were acquired.
At www.nec-philips.com/weee you can find information about separate disposal and environmentally sound
recycling.
Disposal of electrical and electronic products in countries outside the European Union should be done in line
with the local regulations. If no arrangement has been made with your supplier, please contact the local author-
ities for further information.
3. Declaration of Conformity
• ýesky
“NEC Philips Unified Solutions” tímto prohlašuje, že tento “SV8500” je ve shodČ se základními
požadavky a dalšími pĜíslušnými ustanoveními smČrnice 1999/5/ES.
http://www.nec-philips.com/doc
• Dansk
Undertegnede “NEC Philips Unified Solutions” erklærer herved, at følgende udstyr “SV8500” overhold-
er de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
http://www.nec-philips.com/doc
• Deutsch
REGULATORY
R-9
Hiermit erklärt “NEC Philips Unified Solutions”, dass sich das Gerät “SV8500” in Übereinstimmung mit
den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/
EG befindet.
http://www.nec-philips.com/doc
• Eesti
Käesolevaga kinnitab “NEC Philips Unified Solutions” seadme “SV8500” vastavust direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
http://www.nec-philips.com/doc
• English
Hereby, “NEC Philips Unified Solutions”, declares that this “SV8500” is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
http://www.nec-philips.com/doc
• Español
Por medio de la presente “NEC Philips Unified Solutions” declara que el “SV8500” cumple con los req-
uisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
http://www.nec-philips.com/doc
• ǼȜȜȘȞȚțȒ
ȂǼ ȉǾȃ ȆǹȇȅȊȈǹ Ǿ NEC Philips ǼȃȅȆȅǿǾȂǼȃǼS ȁȊSǼǿS ǻǾȁȍȃǼǿ ȅȉǿ “SV8500”
ȈȊȂȂȅȇĭȍȃǼȉǹǿ ȆȇȅȈ ȉǿȈ ȅȊȈǿȍǻǼǿȈ ǹȆǹǿȉǾȈǼǿȈ Ȁǹǿ ȉǿȈ ȁȅǿȆǼȈ ȈȋǼȉǿȀǼȈ
ǻǿǹȉǹȄǼǿȈ ȉǾȈ ȅǻǾīǿǹȈ 1999/5/ǼȀ.
http://www.nec-philips.com/doc
• Français
Par la présente “NEC Philips Unified Solutions” déclare que l'appareil “SV8500” est conforme aux exi-
gences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
http://www.nec-philips.com/doc
• Íslenska
Hér með lýsir “NEC Philips Unified Solutions” yfir því að “SV8500” er í samræmi við grunnkröfur og
aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.
http://www.nec-philips.com/doc
• Italiano
Con la presente “NEC Philips Unified Solutions” dichiara che questo “SV8500” è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
http://www.nec-philips.com/doc
• Latviski
REGULATORY
R-10
Ar šo “NEC Philips Unified Solutions” deklarƝ, ka “SV8500” atbilst DirektƯvas 1999/5/EK bnjtiskajƗm
prasƯbƗm un citiem ar to saistƯtajiem noteikumiem.
http://www.nec-philips.com/doc
• Lietuviǐ
Šiuo “NEC Philips Unified Solutions” deklaruoja, kad šis “SV8500” atitinka esminius reikalavimus ir ki-
tas 1999/5/EB Direktyvos nuostatas.
http://www.nec-philips.com/doc
• Malti
Hawnhekk, “NEC Philips Unified Solutions”, jiddikjara li dan “SV8500” jikkonforma mal-ƫtiƥijiet es-
senzjali u ma provvedimenti oƫrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
http://www.nec-philips.com/doc
• Magyar
Alulírott, “NEC Philips Unified Solutions” nyilatkozom, hogy a “SV8500” megfelel a vonatkozó
alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
http://www.nec-philips.com/doc
• Nederlands
Hierbij verklaart “NEC Philips Unified Solutions” dat het toestel “SV8500” in overeenstemming is met
de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
http://www.nec-philips.com/doc
• Norsk
“NEC Philips Unified Solutions” erklærer herved at utstyret “SV8500” er i samsvar med de grunn-
leggende krav og øvrige relevante krav i direktiv 1999/5/EF.
http://www.nec-philips.com/doc
• Polski
Niniejszym, "NEC Philips Unified Solutions" deklaruje, ze “SV8500” jest zgodny z wymaganiami i in-
nymi warunkami Dyrektywy 1999/5/EC.
http://www.nec-philips.com/doc
• Português
“NEC Philips Unified Solutions” declara que este “SV8500” está conforme com os requisitos essenciais
e outras disposições da Directiva 1999/5/CE.
http://www.nec-philips.com/doc
• Slovensko
REGULATORY
R-11
“NEC Philips Unified Solutions” izjavlja, da je ta “SV8500” v skladu z bistvenimi zahtevami in ostalimi
relevantnimi doloþili direktive 1999/5/ES.
http://www.nec-philips.com/doc
• Slovensky
“NEC Philips Unified Solutions” týmto vyhlasuje, že “SV8500” spĎĖa základné požiadavky a všetky prís-
lušné ustanovenia Smernice 1999/5/ES.
http://www.nec-philips.com/doc
• Suomi
“NEC Philips Unified Solutions” vakuuttaa täten että “SV8500” tyyppinen laite on direktiivin 1999/5/EY
oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
http://www.nec-philips.com/doc
• Svenska
Härmed intygar “NEC Philips Unified Solutions” att denna “SV8500” står I överensstämmelse med de
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REGULATORY
R-12
TERMS IN THIS MANUAL
System Name
In this manual, the following are used unless the types of the Telephony Server and the PBX need to be identified.
Note 1: UNIVERGE SV7000 Remote Node over IP is also included in the SV7000 series, which is migrated from
the existing IPX system. It is mentioned as “Remote Node over IP” or “the system” in this manual.
Note 2: In regard to China market, NEAX2400 IPX Internet Protocol eXchange has not been released but
NEAX2400 is released.
Note 3: In regard to China market, NEAX2000 IPS INTERNET PROTOCOL SERVER has not been released but
NEAX2000 is released.
TERMS-1
Terminal Name
In this manual, the following terminals are mentioned as each common term unless these types need to be identified.
Note 4: This terminal provides users with all features currently available on DtermIP (Proprietary Protocol).
TERMS-2
Media Gateway (MG), Media Converter (MC), and Voice Conference Server (VS) Names
In this manual, the following are mentioned as each common term unless these types need to be identified.
TERMS-3
General Terms
• PIR on this manual is a term equivalent to GC (Gateway Chassis) in the North America.
• Automatic Number Identification (ANI) on this manual is a term equivalent to Calling Line Identification
(CLI) in Australia.
TERMS-4
NWA-041693-001
ISSUE 2.0
JANUARY, 2009
UNIVERGE SV8500
Operations and Maintenance Manual
TABLE OF CONTENTS
Page
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INT-1
1. General Knowledge of SV8500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INT-1
1.1 About Release Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INT-1
1.2 Structure of Telephony Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INT-2
1.2.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INT-2
1.2.2 TP and SP for System Changeover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INT-2
1.3 Registration Destination of IP Devices/Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INT-3
1.4 Lan Interface Accommodation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INT-5
1.4.1 LAN1 Accommodation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INT-5
1.4.2 LAN2 Accommodation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INT-7
1.5 Trunking Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INT-9
CHAPTER 1 GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1. ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2. SYSTEM ACCOMMODATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2.1 SV8500 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2.2 PIR and TSWR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3. GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4. HOW TO READ PRECAUTIONS, DIAGNOSTIC, AND FAULT REPAIR INFORMATION . . . . . . . . . 7
4.1 Precaution about Diagnostic Procedure/Fault Repair Procedure . . . . . . . . . . . . . . . . . . . . . . . . 7
4.2 How to Follow Diagnostic Procedure/Fault Repair Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5. REPORTING FAULT TO NEC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.1 Fault Reporting Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.2 Forwarding Faulty Circuit Card Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
6. SYSTEM MAINTENANCE OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
7. BASIC KNOWLEDGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
7.1 System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
7.2 Line Equipment Numbers (LENS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
7.2.1 Module Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
7.2.2 Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
7.2.3 Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.2.4 Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
7.3 Local Partition (LP) Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
7.4 Fault Detecting Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
7.5 Range of Faults Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
–i–
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– xii –
INTRODUCTION
The table below shows the relationship between IPX/SV7000 and SV8500 for the release information.
IPX/SV7000 SV8500
R25 S1
R25E S1E
R26 S2
– INT-1 –
1.2 Structure of Telephony Server
1.2.1 General
This section explains the structure of Telephony Server, mainly about processors it has. Telephony Server has
TP and SP as processors on its CPU. Both TP and SP work together to provide various features. The following
are general description of TP and SP.
• TP: Telephony Processor, supports all the features provided in the system.
• SP: Signaling Processor, works as SIP server that handles call control signals using Session Initiation
Protocol (SIP). SP consists of two parts - one for SIP terminals using a particular feature called
SIP TERMINAL ACCOMMODATION [S-146] (hereinafter called “SP (for SIP terminal)”), and
the other for other devices/stations using SP (hereinafter called “SP (MPH)”).
Note: Each of IP devices/stations communicates with either of them (TP/SP) as registration destination. For in-
formation about it, refer to “Registration Destination of IP Devices/Stations”.
In dual configuration, each processor may stay in active (ACT) or stand-by (STBY) state. ACT-side processors
handle each operation while STBY-side processors prepare for system changeover. Their states change when
system changeover is performed. The relationship between system changeover and the state of each processor
(TP/SP) is described below.
• TP: changes its state (ACT/STBY) according to the state of the system to which the TP belongs.
STBY
SP SP System SP SP
(for SIP Terminal) (MPH) (for SIP Terminal) (MPH)
Note 1 Changeover Note 1
TP TP
SP SP SP SP
(for SIP Terminal) (MPH) (for SIP Terminal) (MPH)
Note 1 Note 1
Note 1: “SIP terminal” here refers to ones using SIP TERMINAL ACCOMMODATION [S-146] feature. For infor-
mation about this feature, refer to the Data Programming Manual - Business.
– INT-2 –
1.3 Registration Destination of IP Devices/Stations
Here lists IP addresses of Telephony Server to be assigned to each IP device/station as its registration destina-
tion. The IP address varies depending on several conditions, consisting of PH kind that handles the device/sta-
tion, protocol mode in which the device/terminal operates, and Telephony Server’s configuration. The table
below specifies the IP address necessary for each IP device/station, covering all the conditions.
IP Address of
Category
Registration Destination
Device/Station
CPU Protocol Single Dual
PH
Note 1 mode Configuration Configuration
Analog 2MC
Proprietary MC&MG-COT (MC part) LAN1 (ACT) LAN1 (ACT)
Internal PHE
Protocol mode IP-BS Note 4 Note 4
VS32
TP MC&MG-COT (MG part)
MG-COT
Proprietary LAN1 (ACT) LAN1 (ACT)
Internal PHI MG(BRI)
Protocol mode Note 4 Note 4
MG(PRI) Note 2
MG(SIP)
Proprietary LAN1 (ACT) LAN1 (ACT)
SP- IP terminal
Protocol mode Note 4 Note 4
PHD
SIP mode SIP terminal Note 3 LAN1 (ACT) LAN1 (ACT)
Proprietary MC&MG-COT (MG part) LAN1 (ACT) LAN1 (ACT)
Protocol mode MG(BRI) Note 4 Note 4
MPH
MG-COT
SP SP- MG(BRI)
PHI LAN1
MG(PRI)
SIP mode LAN1 (ACT) (System #0)
MG-T1(SIP)
/(System #1)
8LC Card
VS32
WLAN Handset (MH Series)
- SIP mode LAN1 (ACT) LAN1 (ACT)
Standard SIP Terminal
Note: Device/terminal names in the table are general terms. If you want to know formal names of them, refer to
“TERMS IN THIS MANUAL” at the top of this manual.
Note: In this manual, Telephony Server may be referred as “DRS” or “SIP server” depending on the registration
destination. IP address of DRS/SIP server is, however, same as that of Telephony Server. Therefore, IP ad-
dress of DRS/SIP server is also as the table above.
Note 1: Telephony Server has two parts of processors on its CPU, TP and SP. For the information about it, refer
to “Structure of Telephony Server”.
– INT-3 –
Note 2: MG(PRI) in Proprietary Protocol mode uses LAN1 as the registration destination while uses LAN2 as the
signaling control port. LAN interface for the signaling control port, however, can be changed to LAN1 by
ADTM command.
Note 4: When migrating from existing IPX/SV7000 to SV8500, LAN1/LAN2 can be selected as LAN interface for
IP equipment/terminals that use Proprietary Protocol mode. For the detail, refer to the Migration Manual.
– INT-4 –
1.4 Lan Interface Accommodation
There are four LAN ports on the front panel of Telephony Server, of which LAN1 and LAN2 play a central role
in managing the whole system. This section explains usage of them (LAN1/LAN2). Additional information
about the LAN ports is described in “Management by 4-LAN Port” of the Installation Manual.
LAN1 mainly accommodates the devices/terminals for call controlling. They do not need to keep links with Te-
lephony Server when system changeover is performed in dual configuration system. In each case where the sys-
tem is in single configuration or dual configuration, IP address (ACT) is basically assigned to the devices/
terminals as Telephony Server address.
Note: When the system is in dual configuration, IP address (System #0/#1) is used instead of IP address (ACT)
in the following cases.
• Telephony Server address as registration destination for IP devices accommodated in SP-PHI and us-
ing SIP mode. (See Registration Destination of IP Devices/Stations)
SYS 0 1 2 1 2
SWO0 SWO1
PWR
ACT 2 4
1 3
PWR 2 4
ALM
LAN3 LAN1
LAN4 LAN2
IP Terminal
– INT-5 –
Each communication using LAN1 as its interface is listed in the table below, where relationships between each
application and socket are shown.
Note 1: Internal PHI may use LAN2 for communication with MG(PRI), which depends on your setting.
– INT-6 –
1.4.2 LAN2 Accommodation
LAN2 mainly accommodates the devices for operation/administration and some for call controlling. They need
to keep links with Telephony Server when system changeover is performed in dual configuration system. In
each case where the system is in single configuration or dual configuration, IP address (ACT) is basically as-
signed to the devices as Telephony Server address.
SYS 0 1 2 1 2
SWO0 SWO1
PWR
ACT 2 4
1 3
PWR 2 4
ALM
LAN3 LAN1
LAN4 LAN2
Maintenance
Console Server
CCIS PWR ACT ALM LOAD
LAN1 LAN2
TxRx LINK TxRx LINK
over IP
Each communication using LAN2 as its interface is listed in the table below, where relationships between each
application and socket are shown.
– INT-7 –
Application Protocol Port No. IP Address
PCPro TCP 60000
CCIS Cluster TCP 60001
SMDR TCP 60010
MCI TCP 60020
OAI TCP 60030
MIS TCP 60040
PMS TCP 60050
CS Report TCP 60080
MCC TCP 60190
ACT
FCCS Cluster TCP 60210
DEBUG UDP 1024-65535
SNMP UDP 161/162
SMTP (Client) TCP 1024-65535
DNS UDP 53
SNTP UDP 123
Internal PHI (for MG(PRI)) TCP 64000
Internal PHC (Server) TCP 57000
Internal PHC (Client) TCP 65030
– INT-8 –
1.5 Trunking Diagram
The figure below shows the trunking diagram of SV8500 for overviewing the network configuration.
NCU
MDF
Analog TEL LC ORT
EMT
ODT
Tie line
LDT
DTI
MUX/TSW
DTI
CCIS CCH
MODEM CCH
DCH
PCPro
IP terminal Router
GW IP network
Note 1: In this manual, the range blocked in dotted red is called Telephony Server.
Note 2: In this manual, the range blocked in dotted blue is called SV8500 server.
– INT-9 –
This table identifies the function name of each line/trunk interface and switching controller.
SYMBOL DESCRIPTION
ATI Attendant Console Interface
BRT Basic Rate Interface Trunk
BWT Bothway Trunk
CCH Common Channel Handler
CFT Conference Trunk
COT Central Office Trunk
DCH D-Channel Handler
DID Direct Inward Dialing
DIT Direct-In Termination
DLC Digital Line Circuit
DOD Direct Outward Dialing
DTI Digital Interface
ELC Electronic Line Circuit
EMT E&M Trunk
IOC Input/Output Controller
IRT Incoming Register Trunk
LC Line Circuit
LDT Loop Dialing Trunk
LTST Line Test
MDF Main Distribution Frame
MUX Multiplexer
NCU Night Connection Unit
ODT Outband Dialing Trunk
ORT Outgoing Register Trunk
PRT Primary Rate Interface Trunk
SND Sender
TLT Tie Line Trunk
TSW Time Division Switch
– INT-10 –
CHAPTER 1 General
CHAPTER 1 General
This manual describes routine system maintenance procedures and fault repair procedures. This chapter explains
the system configuration as well as how to follow the manual and provides precautions pertaining to
maintenance jobs as a whole. Be sure to read this chapter thoroughly before starting the required maintenance
project.
2. SYSTEM ACCOMMODATION
• SV8500 Server
• PIR
• TSWR
• FANU
The following shows a fully expanded system (DC-powered Model, 4-IMG) as an example.
FRONT
• CPU Card
• EMA Card
• IOC Card (option)
• EMA SUB-A (option: required for PIR)
• EMA SUB-B (option: required for TSWR)
• EXB (option: required for PIR/TSWR)
• Power Module
• System Cooling FAN Module
–1–
CHAPTER 1 General
IOC (Option)
EXB #1
Power Module
EXB #0 Rear View
–2–
CHAPTER 1 General
Figure 1-1 and Figure 1-2 show the slot configuration and the condition of mounted circuit card types.
Figure 1-1 Slot Accommodation (PIR)
Slot number 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22
TSW / MUX #0
TSW / MUX #1
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Line / Trunk
Type of circuit card
Number of ports 16 16 16 16 16 16 32 32 32 16 16 16 16 16 16 32 32
DLKC #00
DLKC #01
GT #00
GT #01
PLO #0
PLO #1
Slot number 00 01 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15
–3–
CHAPTER 1 General
3. GLOSSARY
The following is a list of typical technical terms that are used in this document.
• Ready Error
• Parity Error
• Phase 1 Restart
• MEM (Memory)
–4–
CHAPTER 1 General
• Ready Error
For acknowledging the connection between the CPU and a circuit card, an interface signal called Ready
Signal is used. When the CPU has accessed a specific circuit card and the normality of the connection
is acknowledged, the Ready Signal is returned to the CPU within a certain time period. If the Ready
Signal is not returned to the CPU within the above time period after access, the situation is referred to
as Ready Error.
• Parity Error
For confirming the normality of data transfer between the CPU and the circuit card under the control
of the CPU, a parity check is made. When an error is detected in a parity check, it is referred to as Parity
Error. Parity check means to confirm the normality of data by adding an error detecting parity bit to a
set of data to transfer.
When a set of data is transferred, a parity bit is added to the data so that the data has an even-number
of “1” bits (referred to as Even Parity). When there is an odd-number of “1” bits in the received one set
of data, it is detected as an error.
• Phase 1 Restart
The system is initialized. All connections except for two-way connections that have already been
established are forcibly released.
–5–
CHAPTER 1 General
In this processing, the faulty PM (Line/Trunk Card) is isolated from the system and, at the same time,
the calls associated with that faulty PM (Line/Trunk Card) are released. No calls related to the faulty
PM (Line/Trunk Card) are processed and the system normally runs without the faulty PM (Line/Trunk
Card).
• MEM (Memory)
–6–
CHAPTER 1 General
When performing diagnostic procedures/fault repair procedures, always adhere to the following actions:
(1) When replacing a circuit card with a spare, handle the circuit card using the Field Service Kit.
(a) To protect the circuit card from static electricity, wear a wrist strap before handling the circuit card.
(b) Before extracting the circuit card from its mounting slot, set its MB switch to the UP side (ON).
(2) When holding a circuit card by hand, wear gloves and be careful not to touch mounted parts, gold-plated
terminal, etc., on the circuit card.
The 3M Model 8012 Portable Field Service Kit, shown in Figure 1-3, is recommended as an effective
countermeasure against static electricity.
Figure 1-3 How to Handle Circuit Cards
Connector
Set MB key
to UP.
installer
432-P
S
U U
P P
(
Backboard
)
U U
P P
(
SP-234
SN1234
conductive sheet
Note 1: A ground wire should be connected to the frame which is not coated by an insulating material.
–7–
CHAPTER 1 General
When holding a circuit card with bare hands, do not touch the component mounted side of the card or
the connector portion.
Note
Connector
(Contact)
Portion
Set MB switch
to UP.
Component-
Mounted Side
432-P SP-234
S
4321N SN1234
S
Card Puller
Tab
wrist strap
Note: Do not insert or remove the CF card while the SV8500 server is in operation.
Figure 1-5 How to Handle a CF card
PW
R
LOA
D
ON
LIN
E
CF
CO
NS
OLE
OL E
LINE
SPE
ED
1 1 LINE
2
ON 3
4 SPE
ED
PW SYS
MO R
DE 2 ALM
3
US LIN
B LINE SYS K
1 OP
PW SPE E
R ED
LINE 4 SYS ALM
0
LOA
D EXPR SPE
ED MB
(SU
ON
LIN
E ESS B)
PFT
PF
CF GEA SYS
LOC SYS
K
CO
R 1 SEL
SE
wrist strap
NS 2
OLE
SWO
0
1
2
INIT
SWO
LINE 1 PBI
No.
SPE
ED
1 1 LINE
2
ON 3
4 SPE
ED
MO
DE 2
3 EM
US AM
B LINE
SPE
AIN
ED
LINE 4
EXPR SPE
ED
ESS
GEA
R
CF card
Note 1: A ground wire should be connected to the frame which is not coated by an insulating material.
–8–
CHAPTER 1 General
(4) When a circuit card appears faulty, check the following items before replacing it with a spare:
(a) Poor connector contact at the circuit card may be responsible for the fault. Repeat insertion and ex-
traction of the circuit card a few times. Clean the connector portion, and recheck for proper operation.
(b) Check the lead wires of vertically-mounted parts (resistors, capacitors, etc.) to ensure they have not
shorted each other or broken.
(c) Check the back side of the circuit card to see if there is any short-circuited soldered portion, or mod-
ified cross connection wires erroneously left unconnected.
(d) Check the ROMs to ensure proper seating in the IC socket. Figure 1-6 shows a leg that is bent and not
set in the socket.
Figure 1-6 How to Set the ROM in IC Socket
SOCKET
(a) Dip the gold-plated terminal portion in the cleaning fluid for three to five seconds (only PA-XX type
circuit card), as shown in Figure 1-7.
Figure 1-7 How to Clean the Connector Portion
Cleaning
Circuit
Container
Note 1: Some of the parts are subject to damage if they come in contact with the cleansing liquid. Be careful to
allow only the connector portion (gold-plated terminal) to contact the cleaning liquid.
–9–
CHAPTER 1 General
(b) Using a soft cotton cloth, wipe both sides of the connector portion (gold-plated terminal) clean (only
PA-XX type circuit card), as shown in Figure 1-8.
Figure 1-8 How to Clean Gold-Plated Terminal
gauze
Gold-plated terminal
Note 2: After wiping, be careful not to leave lint on the surface of the circuit card.
(6) When a check on the flat cable or LT cable is directed in the tree, check the following items:
(7) When replacing the circuit card is directed in the tree, replace the circuit card with a spare as per Chapter 5.
(8) When multiple circuit cards appear faulty, before replacing them with spares, remount them (one at a time)
into their slots, to determine which cards should be replaced.
– 10 –
CHAPTER 1 General
• The following is an example where the fault was recovered after the replacement of circuit cards:
START
Set the first circuit card back into its mounting slot
Set the second circuit card back into its mounting slot
Set the third circuit card back into its mounting slot
END
If a circuit card is found faulty, send the faulty circuit card for repair.
The fault may be a temporary one, or due to poor contact of the circuit card. Observe the
situation for a while.
(9) When a fault recovery is completed, use the RALM command to clear all the alarm indications and regis-
tered system messages. If required, restore temporary cross connections and transient data for testing to the
original ones.
– 11 –
CHAPTER 1 General
• Proceed with judgment as to whether the fault status coincides with the indicated status, following
the sequence beginning from START.
STEP 1 Determine whether the fault coincides with the fault status (1) in Figure 1-9.
STEP 2 If the fault status does coincide, the fault is indicated by (2). Repair the fault by referring to the
relevant section in Chapter 4. Otherwise, proceed to (3).
STEP 3 Perform the work indicated by (3). The result of the work (3) is broken down as indicated by (4).
STEP 4 Determine whether the result of work (3) coincides with the status indicated by (5). If so, the
fault(s) is/are indicated either by (6) or by (7). If not, proceed to the next Step.
STEP 5 Perform the work indicated by (8), and if the result of the work is the same as the status indicat-
ed, the fault is indicated by (9). If the fault repair work indicated by (9) affects another normal
line, recheck the work as indicated by (10).
(b) Fault Repair Procedure
A fault repair procedure is explained by means of TREE format in Chapter 4. The following explains
how to follow the TREE format and proceed with designated work. See Figure 1-10.
• Begin from START and proceed with the necessary repair work following the sequence.
• When a faulty circuit card (or circuit cards) is suspected, replace the faulty circuit card with a spare
in accordance with the work procedure pertaining to that specific circuit card.
STEP 6 Replace the circuit card indicated by (A) with a spare and check it. Perform the detailed work
as per (B). If the fault status is beyond repair, proceed to the next step.
STEP 7 If the range of the fault or the system configuration is as indicated by (C), perform a check as
indicated by (D). If the fault status is beyond repair, proceed to the next step.
STEP 8 Replace the circuit card indicated by (E) with a spare and check it. The detailed procedure indi-
cated by (G) varies with the system configuration indicated by (F).
– 12 –
CHAPTER 1 General
(2)
START (1)
(8) (11)
(9)
When with
performed FAULT :
CHECK OF WORK (10)
(11)
Note: (1): Judgment of fault status
(2),(6),(7),(9): When the fault status coincides with the indication, the cause of the fault is indicated.
(11): When repairing the fault, refer to the relevant section in Chapter 4.
(3): Operating items for diagnosis
(4): Branching of the result of the operation
(5): Judgment of the status of the result of the operation
(8): When operating method is unknown, refer to Chapter 5.
– 13 –
CHAPTER 1 General
Check
(C) (D)
When Check
(E)
Check
(F) (G)
When
(F)
(G)
When
END
– 14 –
CHAPTER 1 General
When the cause of a fault is uncertain, make note of the situation involved and report it to NEC. When
forwarding faulty circuit cards to NEC, exercise caution to protect from static electricity.
The following three items must be included in the report without fail:
(1) Faulty situation (reports should be similar to “dial tone is not heard only on individual lines,” “incoming
C.O. line calls are not able to be terminated only to a specific ATTCON/DESKCON,” etc.)
• Faulty phenomena
On lifting the handset, dial tone is not heard but side tone is heard, etc.
• History of fault
When did the fault occur? What kind of repair procedure has been executed? Does the fault still exist
or not exist? etc.
• Range of fault
Range of fault should be reported: Single line?, Specific trunk?, Specific circuit card?, Specific PIR?,
Whole system?, etc.
– 15 –
CHAPTER 1 General
(2) Circuit Card Version Number, Program Name, and Program Package Version Number of the circuit card.
See Figure 1-11.
Figure 1-11 Circuit Card Version Number, Program Name, and Program Package Version Number
16LC
Program Name
SPA-
16LCBE
TR 5448
9A 91-03
SP 785
A 6A
Program Package
Version Number
Front Right View of Circuit Card
– 16 –
CHAPTER 1 General
Send the faulty circuit card to the NEC agent to whom a request is made for a replacement card. Adhere to
the following procedure for sending the faulty circuit card:
(2) Put the circuit card into a static electricity protective bag.
(4) Set the circuit card into the cardboard box for that specific circuit card.
(5) If multiple circuit cards are sent, set each circuit card in a separate cardboard box and stuff the box with
shock absorbing material.
When sending a faulty circuit card, put it in a static guard bag. To prevent damage, never place the circuit card
in a vinyl bag or ship it without a protective bag.
– 17 –
CHAPTER 1 General
This chapter explains the outline of fault diagnosis and duties necessary to maintain the system. Figure 1-
12 shows the workflow of the administrative management procedures.
Administrative
Management Procedures
Administrative Procedures
(A)
Management Procedures
Line fault
Alarm Indications
Fault Analysis/
Circuit card fault
Test Operation/
Collection of System Messages Refer to
Changeover/ Terminal
Chapter 2,
Make-Busy/Circuit (Tel., etc.) fault
Chapter 6
Indication of Lockout Stations Card Change/
Fault cause not
Initialization
able to be localized
(A)
(B)
(Abnormal
Line Load Control See Chapter 6
Congestion)
– 18 –
CHAPTER 1 General
7. BASIC KNOWLEDGE
This section identifies the information necessary for the system operations and maintenance procedures.
• System Configuration
– 19 –
CHAPTER 1 General
Figure 1-1 shows the system configuration of the fully expanded 1-IMG and 4-IMG type. For details on
each module accommodation, see Figure 1-2 through Figure 1-4.
DC Powered Model:
1-IMG 4-IMG
4-PIR (maximum) IMG 0 IMG 1 IMG 2 IMG 3
PIR 3
FANU
PIR 1 PIR 5 PIR 9 PIR 13
FANU
TSWR FANU FANU FANU FANU
PIR 0
1-IMG
4-PIR (maximum)
FANU
PIR 2
AC-DC
FANU
PIR 1
AC-DC
FANU
PIR 0 FANU
AC-DC PIR 3
SV8500 PIR: Port Interface Rack
server AC-DC FANU: FAN unit
BASEU: Base unit
max. 1536 physical ports
– 20 –
General
CHAPTER 1
00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22
– 21 –
BASEU
FANU
Line / Trunk Line / Trunk
Line / Trunk Line / Trunk
Line / Trunk Line / Trunk
Line / Trunk Line / Trunk
Line / Trunk Line / Trunk
Line / Trunk Line / Trunk
Line / Trunk Line / Trunk
Line / Trunk Line / Trunk
Line / Trunk Line / Trunk
DC-DC PWR #1 (DPWR) DC-DC PWR #1 (DPWR)
DC-DC PWR #0 (PWR) DC-DC PWR #0 (PWR)
CPU Card #1
CPU Card #0
SV8500 Server
PIR 3
PIR 0
CHAPTER 1 General
Figure 1-3 Face Layout of 4-IMG System (SV8500 Server and TSWR)
FANU
DC-DC PWR #0 (PWR)
DC-DC PWR #1 (DPWR)
DLKC #00
DLKC #01
GT #00
GT #01
PLO #0
TSWR PLO #1
TSW #00
TSW #01
TSW #02
TSW #03
TSW #10
TSW #11
TSW #12
TSW #13
00 01 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15
EMA Card
CPU Card #1
IOC Card (Option)
SV8500 Server
IOC Card (Option)
CPU Card #0
BASEU
– 22 –
General
CHAPTER 1
00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22
00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22
00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22
00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
MUX #1 MUX #1 MUX #1 MUX #1
MUX #0 MUX #0 MUX #0 MUX #0
BASEU
FANU
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
– 23 –
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
Line / Trunk Line / Trunk Line / Trunk Line / Trunk
DC-DC PWR #1 (DPWR) DC-DC PWR #1 (DPWR) DC-DC PWR #1 (DPWR) DC-DC PWR #1 (DPWR)
DC-DC PWR #0 (PWR) DC-DC PWR #0 (PWR) DC-DC PWR #0 (PWR) DC-DC PWR #0 (PWR)
PIR 3
PIR 2
PIR 1
PIR 0
CHAPTER 1 General
The Line Equipment Numbers (LENS) are used to specify the location of a circuit (trunk/port) in any of
the PIR universal slots. Refer to the figures in this section, and confirm the LENS format used in the system.
As shown in Figure 1-5, the LENs consists of six digits: two digits for Module Group (MG), one digit for
Unit (U), two digits for Group (G), and one digit for Level (LV).
LENS = XX X XX X
Level (LV) : 0 - 7
Group (G) : 00 - 23 Note
Unit (U) :0-3
Note: If an FCH (PA-FCHA) card is used, Line Groups 24-31 can be used as the extended group numbers.
Figure 1-6 explains the Module Group (MG). In a fully expanded system, the MG number ranges from
00 to 07.
Figure 1-6 Module Group Allocations
FRONT VIEW
7.2.2 Unit
Figure 1-7, that represents a fully expanded system, explains the Unit (U) numbers. The numbers range
from 0 to 3, and each unit represents the PIR Universal Slot 04-12 (U 0/2) or 15-23 (U 1/3).
– 24 –
CHAPTER 1 General
On each Module Group (MG: 00 - 07), a total of four Units (U0 - U3) can be assigned.
4-IMG
PIR3 U2 U3 U2 U3 U2 U3 U2 U3
MG01 MG03 MG05 MG07
PIR2 U0 U1 U0 U1 U0 U1 U0 U1
PIR1 U2 U3 U2 U3 U2 U3 U2 U3
MG00 MG02 MG04 MG06
PIR0 U0 U1 U0 U1 U0 U1 U0 U1
FRONT VIEW
Slots No. 00 02 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22
MUX (PH-PC36) 0
MUX (PH-PC36) 1
192 TS 192 TS
PWR
PWR
Number PIR
of
Time Slots
16 16 16 16 16 16 32 32 32 16 16 16 16 16 16 32 32 (32)
(16) (16)
16 16 16 16 16 16
1-IMG
IMG0
PIR3 U2 U3
MG01
PIR2 U0 U1
PIR1 U2 U3
MG00
PIR0 U0 U1
BASEU
– 25 –
CHAPTER 1 General
7.2.3 Group
The Group (G) numbers are allocated as shown in Figure 1-8. A total of two Groups are assigned on
each universal slot within the PIR. Slots 10, 11, 12, 21, 22, 23 can contain a total of four Groups as an
exception.
Figure 1-8 Group Number Allocations
A total of two or four Groups (G) can be assigned on each PIR universal slot.
4-IMG Slot 10
PIR3 U2 U3 U2 U3 U2 U3 U2 U3
MG01 MG03 MG05 MG07
PIR2 U0 U1 U0 U1 U0 U1 U0 U1 G = 15
PIR1 U2 U3 U2 U3 U2 U3 U2 U3
MG00 MG02 MG04 MG06 Slot 05
PIR0 U0 U1 U0 U1 U0 U1 U0 U1
PIR G = 03
00 02 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 G = 14
16 ports total
32 ports total
MUX (PH-PC36) 0
MUX (PH-PC36) 1
PWR
PWR
G = 02
FRONT VIEW
G = 13
1-IMG
PIR3 U2 U3
MG01
PIR2 U0 U1
PIR1 U2 U3
MG00 G = 12
PIR0 U0 U1
BASEU
15 19 23 15 19 23
01 03 05 07 09 11 01 03 05 07 09 11
14 18 22 14 18 22
PIR
Group No. 13 17 21 13 17 21
(24) (25) 00 02 04 06 08 10 00 02 04 06 08 10
12 16 20 12 16 20
Extended 27 29 31 27 29 31
Group No.
26 28 30 26 28 30
Note
Slot No. 00 02 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22
U=0/2 U=1/3
Note: In addition to Group 00 - 19, the system can use 20 - 31 as theoretically valid numbers.
– 26 –
CHAPTER 1 General
7.2.4 Level
Figure 1-9 explains the Level (LV) numbers. There are a total of eight Levels (LV 0 - LV 7) on every
Group number, that ranges from 00 to 31.
Figure 1-9 Level Number Allocations
4-IMG 1-IMG
IMG0 IMG1 IMG2 IMG3
U2 U3
PIR3 U2 U3 U2 U3 U2 U3 U2 U3
MG01
MG01 MG03 MG05 MG07
U0 U1
PIR2 U0 U1 U0 U1 U0 U1 U0 U1
U2 U3
PIR1 U2 U3 U2 U3 U2 U3 U2 U3
MG00
MG00 MG02 MG04 MG06
U0 U1
PIR0 U0 U1 U0 U1 U0 U1 U0 U1
BASEU
BASEU BASEU BASEU BASEU
FRONT VIEW
U=0/2 U=1/3
00 02 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22
15 19 23 15 19 23 Level (LV)
01 03 05 07 09 11 01 03 05 07 09 11
14 18 22 14 18 22
PIR
Group No.
13 17 21 13 17 21
7
(24) (25)
00 02 04 06 08 10
12 16 20
00 02 04 06 08 10
12 16 20
6
27 29 31 27 29 31 5
26 28 30 26 28 30 4 Group
3 (G = 15/19/23)
2
1
0
Level (LV) 7
7 6
6 5
5 4 Group
3 (G = 14/18/22)
Group
4
3 2
(G = Odd No., < 11)
2 1
0
16-port Slot
32-port Slot
1
0 7
7
6
6 5
5 4 Group
4 3 (G = 13/17/21)
Group 2
(G = Even No., < 10) 3
2
1
1
0
0
7
6
5
4 Group
3 (G = 12/16/20)
2
1
0
– 27 –
CHAPTER 1 General
The Local Partition (LP) number refers to a logical local processor number, theoretically assigned for each
IMG that consists of four (or less) Port Interface Racks (PIR). Though the local processor does not actually
exist in any of the IMGs, the system can apply the two-digit LP number to each IMG (see Figure 1-10) on
its data memory program. The LP numbers are used primarily in the following cases:
The Local Partition number (two digits, even number) is assigned as follows.
1-IMG
PIR3
PIR2
PIR1
FANU
PIR0
BASEU
LP = 00
FRONT VIEW
4-IMG
IMG0 IMG1 IMG2 IMG3
LP = 00 LP = 02 LP = 04 LP = 06
FRONT VIEW
– 28 –
CHAPTER 1 General
The system finds a fault by its fault detecting circuit and the fault detecting program. Once a fault occurs,
the system initiates a remedial action such as system changeover, make-busy setting, or restart processing
by the automatic diagnosis function. This action reduces the influence of the fault so that system servicing
may be minimized. The result of the process taken and the fault situation are indicated for equipment
concerned.
Among the faults, those related to speech path (noise, one-way speech, speech inability, etc.) are not
detectable. Since these fault reports are obtained from a station or operator, periodic trunk tests must be
performed without failure to detect faults related to speech path.
Figure 1-11 shows an outline of fault detection. Figure 1-12 and Figure 1-13 show a block diagram of fault
detection.
Figure 1-11 Fault Detection General Diagram
Indication of Information
Fault Occurrence Collection and Diagnosis Example of Faults
System Messages
PCPro
Fault of line/trunk card
printer, etc.
CPU
card TSW write failure,
Fault of clocks, etc.
ALM
Indication of
Alarm Lamp
on EMA card
EMA Abnormal temperature,
card power supply failure,
fuse blowing, etc., within
: Cards in SV8500 Server the equipment frame
– 29 –
CHAPTER 1 General
- Symbols -
Firmware
: Circuit Card in PIR/TSWR faults
: Card in SV8500 Server
: Faults to be detected
MUX LC/TRK
: Speech Path
Ready
: Fault Information flow Clock Howler,
Ringer fault
PWR
– 30 –
CHAPTER 1 General
Firmware
faults
MUX LC/TRK
PWR
- Symbols -
: Circuit Card in PIR/TSWR
: Card in SV8500 Server TSWR
: Faults to be detected
TSW PWR
: Speech Path
: Fault Information flow
Ready
Clock
PCPro
CPU EXB GT PLO
Ready
(IOC) Clock
printer, etc.
Ready
Fault Clock
Software abnormal
behavior monitor Information
Power off,
blown fuse
(Note)
(Note) Fault Information:
MJ, MN faults EMA
Power OFF, blown fuse
CPU faults
Speech Path faults
RGU, Howler faults
CPU Clock faults
The CPU alarm detecting circuit continuously monitors whether the CPU is working normally. If a
fault is detected, the CPU calls up the diagnostic program, that identifies the cause of the fault and
determines whether the fault is temporary or permanent. When the fault affects system operations,
Active/Standby status of the CPU is changed over (provided that the system has dual configuration).
– 31 –
CHAPTER 1 General
The CPU transfers line/trunk card control information to the associated peripheral circuits via IO
Bus. When a party error is detected in the transfer data or when the required information cannot be
transferred from a circuit card, the CPU identifies the cause of the fault, changes over the CPU so
that system operation is not affected, and executes restart processing.
The CPU monitors the operating status of the TSW card, the occurrence of errors in writing data to
the switch memory, and the basic clocks supplied to the speech path. Upon detecting a fault, the
CPU identifies the cause of the fault, determines whether the fault is temporary or permanent, and
executes required processing such as changeover of the TSW card.
• Others
The alarm detecting circuit on the EMA card continuously monitors the occurrence of faults in the
PWR supply cards, such as abnormal status within the equipment frame, and lights the alarm lamp
on the front when a fault is detected.
– 32 –
CHAPTER 1 General
(1) Upon receiving a fault report from a station user or an operator, the technician can assume a faulty card
exists if the range affected by the fault can be determined. For the detailed procedure, refer to Chapter 6.
Use the following actions to check the MDF:
(2) If the fault cannot be detected by the system (a fault related to the speech path such as noise during speech,
one-way speech, speech inability), the range of (a) through (d) (itemized above) should be limited.
(3) When a major fault is detected in the dual systems, the CPU or TSW system automatically changes over if
the fault range is (c) and (d). In this case, the whole module involved is placed into make-busy status even
if the fault is partial, and the station lines currently operating normally become faulty status. Diagnose the
fault from the content of the system message displayed and repair the fault as required.
(4) To narrow down the range of faults, consider the system circuitry that consists of the control (see Figures
1-17 and Figure 1-18, where CPU 0 is active) and speech path systems (see Figure 1-14 and Figure 1-19).
(5) As seen from the block diagrams in Figure 1-14 through Figure 1-19, if a fault that affects the common
portions occurs, all other associated portions will be affected by this fault. When CPU and TSW are pro-
vided in dual configuration, they will be automatically changed over as far as the fault is detectable by the
system.
– 33 –
CHAPTER 1 General
PM Bus
MUX MUX
LC/TRK LC/TRK
PIR3
PM Bus
MUX MUX
LC/TRK LC/TRK
PIR2
PM Bus
MUX MUX
LC/TRK LC/TRK
PIR1
PM Bus
TSW MUX MUX TSW
MUX INT MUX INT
PIR0
SV8500 Server
EXB0 EXB1
CPU0 CPU1
EMA
IOC
(option)
IOC
(option)
PCI-Ex bus PCI-Ex bus
(PCI Express) (PCI Express)
03/29/02
– 34 –
CHAPTER 1 General
PIR 3
MUX MUX
PIR 2
MUX MUX
PIR 1
MUX MUX
PIR 0
MUX MUX
TSW TSW
TSW TSW
[Symbols]
: Speech Path : Cable TSW : PH-SW10-A, etc.
: Circuit Card (ACT) : Circuit Card (STBY) MUX : PH-PC36
– 35 –
CHAPTER 1 General
LC/TRK
Faults within this range affects
32ch this module.
LC/TRK
PIR 2
MUX
512ch
LC/TRK
Faults within this range affects
32ch this module.
LC/TRK
PIR 1
MUX
512ch
Fault within this range
affects this circuit card.
LC/TRK
32ch MUX/INT
LC/TRK
PIR 0
TSW
[Symbols]
: Circuit Card :range that can be affected by this fault : Speech Path
– 36 –
CHAPTER 1 General
IMG0 IMG1
PIR 3 PM BUS PIR 3 PM BUS
MUX MUX
MUX MUX
PM BUS PM BUS
MUX MUX
PM BUS PM BUS
MUX MUX
PM BUS PM BUS
MUX MUX
PM BUS PM BUS
DLKC 0 DLKC 1
(option)
(option)
EMA
IOC
GT 0
Local I/O BUS
(Note 3)
EXB1
PLO 0 PLO 1
(PCI Express)
PCI-Ex bus
[Symbols]
GT :PH-GT09
TSW :PH-SW12 : CPU Controlling Routes : Cable
DLKC:PH-PC20 : Circuit Card (ACT) : Circuit Card (STBY)
PLO :PH-CK16-D : External Cable : Clock Oscillator
MUX :PH-PC36 : Signal
Note 2: When the CPU ACT/STBY is changed over, GT will also be changed over in TSWR.
– 37 –
CHAPTER 1 General
IMG0 IMG1
PIR3 PIR 3
MUX MUX MUX MUX
PIR 2 PIR 2
MUX MUX MUX MUX
PIR 1 PIR 1
MUX MUX MUX MUX
PIR 0 PIR 0
MUX MUX MUX MUX
TSWR
TSW 00 TSW 01 MUX/ MUX/ MUX/ MUX/
INT INT INT INT
MUX 003 MUX 013
MUX 002 MUX 012 TSW TSW TSW TSW
02 12 03 13
MUX 001 MUX 011
MUX 000 MUX 010
MUX/INT MUX/INT
TSW 10 TSW 11
MUX 100 MUX 110
MUX 101 MUX 111
MUX 102 MUX 112
MUX 103 MUX 113
MUX/INT MUX/INT
[Symbols]
㩷㩷㩷㩷㩷㩷㩷㩷㩷: Speech Path : External Cable TSW: PH-SW12
㩷㩷㩷㩷㩷㩷㩷㩷㩷: Circuit Card (ACT) : Circuit Card (STBY) MUX: PH-PC36
– 38 –
CHAPTER 1 General
IMG2 IMG3
PIR 3 PIR 3
MUX MUX MUX MUX
PIR 2 PIR2
MUX MUX MUX MUX
PIR 1 PIR1
MUX MUX MUX MUX
PIR 0 PIR 0
MUX MUX MUX MUX
TSWR
TSW 02 TSW 03 MUX/ MUX/ MUX/ MUX/
INT INT INT INT
MUX 023 MUX 033
MUX 022 MUX 032 TSW TSW TSW TSW
00 10 01 11
MUX 021 MUX 031
MUX 020 MUX 030
MUX/INT MUX/INT
TSW 12 TSW 13
MUX 120 MUX 130
MUX 121 MUX 131
MUX 122 MUX 132
MUX 123 MUX 133
MUX/INT MUX/INT
[Symbols]
㩷㩷㩷㩷㩷㩷㩷㩷㩷: Speech Path : External Cable TSW: PH-SW12
㩷㩷㩷㩷㩷㩷㩷㩷㩷: Circuit Card (ACT) : Circuit Card (STBY) MUX: PH-PC36
– 39 –
CHAPTER 1 General
LC/TRK
Faults within this range affects
32ch this module.
LC/TRK
PIR 2
MUX
512ch
Fault within this range
affects this circuit card.
LC/TRK
Faults within this range affects
32ch this module.
LC/TRK
PIR 1
MUX
512ch
LC/TRK
32ch
LC/TRK
PIR 0
MUX 512ch
TSW
MUX/INT
[Symbols]
: Circuit Card :range that can be affected by this fault : Speech Path
– 40 –
CHAPTER 2 Operations of SV8500 Server
– 41 –
CHAPTER 2 Operations of SV8500 Server
1.1 General
System clock can be manually or automatically adjusted as shown below. For automatic adjustment, an SNTP
server is required.
SNTP server
SV8500 server
time-synchronization
PCPro
STEP 1 ATIM/ATIMN
Date, Time, and Day Light Savings (Start/End) can be specified on this command. By pressing the “Set”
button on the command, the specified Date and Time will be applied to the system that is in operation.
STEP 1 ATIM
When using Day Light Savings, set the data by using ATIM command.
– 42 –
CHAPTER 2 Operations of SV8500 Server
Note: For the details, refer to UNIVERGE SV8500 Data Programming Manual - Business.
Note: Activation of time-synchronization (SNTP) service is limited to once a day. Thus, if ANTPL command is
used to change the start time for SNTP service after SNTP service is already active for that day, the
change takes effect from the following day. Activate the SNTP service manually by pressing the Execute
button when immediate time adjustment is needed.
Example:
1) Existing start time for SNTP service is 01:00.
2) At 03:00, ANTPL command is used to change the start time from 01:00 to 05:00.
3) The next start time for SNTP service is 05:00 on the next day.
When the system is rebooted, the clock information will also be reset. Adjust the date and time by one of
the following procedures after system reboot.
STEP 2 Click on “Execute” button to synchronize the date and time of the specified SNTP server.
– 43 –
CHAPTER 2 Operations of SV8500 Server
2. ALARM INDICATIONS
If trouble occurs in the system, the system activates an appropriate remedial action such as system changeover,
make-busy of the circuit card, restart processing by executing the automatic diagnostic function. Results of the
action taken and the faulty situation are displayed by the alarm indication and system message (s). This section
describes the alarm indication. For the system messages, refer to Chapter 3.
The system will alert the maintenance personnel of any failure occurred in the system by the following in-
dications.
• Front panel
• Each circuit card
• Each peripheral equipment
(b) System Messages
To stop the alarm indication after the failure is solved, do the following.
STEP 1 Execute DFTD command from PCPro to collect the recorded system messages.
Note: When RALM is executed, all system messages will be cleared. Be sure to collect the system messages
before using RALM.
– 44 –
CHAPTER 2 Operations of SV8500 Server
The system has alarm lamps on EMA card as shown below. The table below lists the meaning of each lamp.
SYS 0 1 2 1 2
SWO0 SWO1
3 1
PWR
LOAD
4 2
ON
LINE LINE SPEED LINE SPEED
3 1
PWR
LOAD
ON 4 2
LINE
LINE SPEED LINE SPEED
– 45 –
CHAPTER 2 Operations of SV8500 Server
This allows users to make a flexible change of system message output grades that range 0 to 3 and alarm
lamp grades that consist of MJ, MN, SUP and NONE. The maintenance personnel can give a proper alarm
grade to each system message according to their requirements. When assigning no data, the default alarm
grades are automatically applied.
Note 2: Use LLMG (Listup of Alarm Grade Data) command TYPE=3 to output the default value of alarm lamp
grade for system message.
Assign the following data for modifying the default alarm grade.
START
ALMG : Assign output grade and alarm lamp grade on a system message basis.
Note: Indicates the setting status of output grade for System Alarm Lamp and System Message,
which can be assigned by ASYD, SYS1, INDEX 91, b2 and b3.
ASYD : Assign the output grade of System Alarm Lamp and System Message on a node basis.
– 46 –
CHAPTER 2 Operations of SV8500 Server
3.1 General
This section explains how to initialize the system. The following can be used:
• PCPro (SINZ)
• PCPro Tools (System Control - System Reboot)
• By INIT key Operation on EMA card
• By Turning OFF/ON the System
WARNING When the system is initialized, all calls in progress will be disconnected.
System initialization can be roughly divided to “Non Load Initial” and “Load Initial.” The former reboots the
system using the program and office data that are currently loaded in the memory. On the other hand, the latter
loads the office data (and program) into the memory before rebooting the system. After loading the data into the
memory, system initialization will take place. Available initialization types vary depending on type of
operations.
– 47 –
CHAPTER 2 Operations of SV8500 Server
CF Card
STEP 2 Select an appropriate initialization type, and then click “Execute” button.
• Initialization starts.
• PCPro is automatically placed in logout state.
– 48 –
CHAPTER 2 Operations of SV8500 Server
Note: For the detail, refer to SINZ on page 906 in this manual.
STEP 3 Make sure that the SYS ALM lamp (red) lights on the EMA card.
STEP 5 Set the current date and time from the PCPro. (Refer to How to Adjust Date and Time.)
STEP 6 Release the indicated alarm. (Refer to How to Stop Alarm Indications.)
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CHAPTER 2 Operations of SV8500 Server
STEP 3 Select “System Reboot” from the list box, and then click “Execute” button.
• Initialization starts.
• PCPro is automatically placed in logout state.
STEP 4 Make sure that the following lamps light green on the EMA card.
STEP 6 Set the current date and time from the PCPro. (Refer to How to Adjust Date and Time.)
STEP 7 Release the indicated alarm. (Refer to How to Stop Alarm Indications.)
– 50 –
CHAPTER 2 Operations of SV8500 Server
[MEM]
- Program Initialization
- Office Data
STEP 1 Identify which system of CPU is in operation. The following shows an example when the system
is operating by CPU #0.
Lamp Layout on EMA Card (when CPU #0 is active) Lamp (Color) Status
PWR (Green) On
MB SYS SYS SYS ALM (Red) Off
SYS LINK ACT ALM (SUB) PFT LOCK SEL PBI No.
PWR ALM INIT
SYS 1 ON 1
SYS 0 1 2 1 2
0
LINK (Green) On
SW00 SW01
ACT (Green) On
ALM (Red) Off
STEP 2 Press “INIT” key on the EMA card to start Non Load Initial.
MB SYS SYS
SYS LINK ACT ALM (SUB) PFT LOCK SEL PBI No.
PWR ALM INIT
SYS 1 ON 1
SYS 0 1 2 1 2
0
SW00 SW01
INIT key
STEP 4 Set the current date and time from the PCPro. (Refer to How to Adjust Date and Time.)
STEP 5 Release the indicated alarm. (Refer to How to Stop Alarm Indications.)
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CHAPTER 2 Operations of SV8500 Server
This section explains how to start up the system that has been shut down for some reason. If the system
cannot be initialized by the SINZ/PCPro Tools/INIT key, shut down the system and restart the system by
this procedure. Available initialization type is as follows:
This procedure assumes that the system has been shut down for some reason.
STEP 1 Turn off the power of the system referring to Chapter 5 How to Turn ON/OFF Whole System.
STEP 2 Turn on the power again referring to Chapter 5 How to Turn ON/OFF Whole System.
STEP 4 Set the current date and time from the PCPro. (Refer to How to Adjust Date and Time.)
STEP 5 Release the indicated alarm. (Refer to How to Stop Alarm Indications.)
– 52 –
CHAPTER 2 Operations of SV8500 Server
4. ROUTINE DIAGNOSIS
For confirming its own servicing status, the system automatically executes self diagnosis every day, and
displays the result of the diagnosis as a system message. By this function, possible causes for trouble can be
discovered in an early stage and possible trouble can be prevented from remaining undetected.
BIT The trunks being held at present are forcibly All trunks being held at LENS of the trunk detected
released, except the trunks being held on two- the present are forcibly display as System Message
way calls (station-to-station call, station-to- released [7-P]
b3 b2
trunk, external trunk-to-external trunk call).
0 0 X — X
0 1 — — X
1 0 — X X
Note 1: Trunk Ineffective Hold is a continuous state other than idle state within a predetermined duration while
routine diagnosis is in progress. Whether it is detected/not detected, it is assigned by ASYD, SYS1, IN-
DEX 89.
Note 2: When Trunk Ineffective Hold on the FCCS Network is detected, setting of ASYD, SYS1, INDEX 86,
b2·b3 and SYS1, INDEX 89, b4·b5 must be the same at all nodes on the network.
– 53 –
CHAPTER 2 Operations of SV8500 Server
• SYS1, INDEX 89, 90 — Routine Diagnosis Items: The item corresponding to each bit is to execute
once a day.
Note 1: When these features are executed while the bit 0 of ASYDL SYS1 INDEX1034 is set to 1, Virtual Reg-
ister Ineffective Check is also enabled.
– 54 –
CHAPTER 2 Operations of SV8500 Server
– 55 –
CHAPTER 2 Operations of SV8500 Server
(1) Office data that is stored in memory during the operation can be backed up to the CF card Static Sensitive
Handling
Precautions Required
mounted on the SV8500 server. Also, office data stored in the CF card can be copied and
stored in other storage devices such as hard disk by using PCPro Tools.
Figure 2-3 PCPro Tools and PCPro Coverage
d
loa
o wn
PCPro Tools d/d
loa
up
PCPro
STEP 1 Make a plan for data modification - Write into the configuration sheets
– 56 –
CHAPTER 2 Operations of SV8500 Server
The office data of the SV8500 can be backed up in the CF card (s) or other storage de-
vices such as the hard disk of a PC. Use the following for each type of backup: ATTENTION
Contents
Static Sensitive
Handling
Precautions Required
Current data that is loaded in MEM, can be saved to the CF card by using MEM_HDD/MEM_HDD_N.
Figure 2-4 How to Save the Office Data using MEM_HDD/MEM_HDD_N
MEM_HDD
(MEM_HDD_N) MEM (memory)
SV8500 Server
PCPro
CF card
• Data Memory
• Name Display Data
• Wireless Call Forwarding Data
• Call Forwarding Data
• Speed Calling Data
• User Assign Key Data
• Number Sharing Data
• ACD Data Memory
• Call Forwarding-Logout Data
• One-Touch Speed Calling Data for DtermIP
• MA-ID Data
• SR-MGC Data (Available only when PCPro logs into SR-MGC.)
• SIP Terminal Call Transfer
• Day/Night Data
• Local Phone book Data
• Soft Switch Data (Available for MEM_HDD only.)
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CHAPTER 2 Operations of SV8500 Server
The office data stored in the CF card of SV8500 can be saved (downloaded) in other storage device by
using PCPro Tools. Also, office data stored in other storage device can be loaded (uploaded) by using
this tool.
Figure 2-5 How to Save the Office Data using PCPro Tools
upload MEM (memory)
SV8500 Server
Office Data, etc.
other storage
download
devices....
CF card
PCPro Tools
The following data can be saved to other storage devices from the CF card.
• Data Memory
• Name Display Data
• Wireless Call Forwarding Data
• Call Forwarding Data
• Speed Calling Data
• User Assign Key Data
• Number Sharing Data
• ACD Data Memory
• Call Forwarding-Logout Data
• Call Forwarding-Logout Data
• One-Touch Speed Calling Data for DtermIP
• MA-ID Data
• SR-MGC Data
• SIP Terminal Call Transfer
• Day/Night Data
• Local Phone book Data
• Soft Switch Data
– 58 –
CHAPTER 2 Operations of SV8500 Server
STEP 2 Select “Office Data” in frame labeled “Operation” on the initial screen.
STEP 3 Select an appropriate connection account from “Connect Account Name” list box.
STEP 4 Specify an appropriate CF card drive name and the system of CPU by using “Drive” and “Sys-
tem Side” radio buttons respectively.
STEP 7 Select an appropriate item from “Install Data Registration Name” list box.
STEP 8 Select an appropriate item from “Office Data” combo box, where you can type arbitrary name
as required.
STEP 9 Click on “Execute” button. By doing this, the office data will be added to the specified data.
– 59 –
CHAPTER 2 Operations of SV8500 Server
To upload office data to the CF card of SV8500 server, you have to import the office data to upload in ad-
vance, so that PCPro Tools can control the data. And then, upload the data to the CF card of a specified
SV8500 server.
STEP 3 Select an appropriate “Install Data” from “Install Data List” and then click on “Detail” button.
STEP 4 Select “Office Data” from “Data Kind” list box, and then click on “Import” button.
STEP 5 Click on “Browse” button to select Import Data, and then click on “OK”.
STEP 7 Click on “Import” button. The specified data will be added to the data.
STEP 1 Select “Office Data” in frame labeled “Operation” on the initial screen.
STEP 2 Select an appropriate connection account from “Connect Account Name” list box.
STEP 3 Specify an appropriate CF card drive name and the system of CPU by using “Drive” and “Sys-
tem Side” radio buttons respectively.
STEP 6 Select an appropriate item from “Install Data Registration Name” list box.
STEP 8 Click on “Execute” button. Uploading will start toward the specified CF card drive.
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CHAPTER 2 Operations of SV8500 Server
Note: There is no compatibility between Speed Calling data between Dterm and DtermIP.
Note: The setting/deleting of the ACD data can be changed (written into the system memory) by using a MIS
or an external application. Therefore, if it is changed after taking the backup, “Verify HDD against
MEM” of MEM_HDD will end in an error.
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CHAPTER 2 Operations of SV8500 Server
This section explains how to initialize CF card. Performing this procedure, all the contents on the card will
be initialized, leaving BASE System (OS) only installed. Any programs of the system, SVI files, or office
data settings are not to be installed on the card. To install these data to CF card, perform the initial instal-
lation by using PCPro Tools after this initialization procedure.
Initialization procedure deletes all the programs, SVI files, and office data settings from the CF
WARNING
card. Be sure to make backups of these data before performing the following steps.
Note 1: Keyboard can be selected whether Japanese keyboard layout or English keyboard layout.
Note 2: Initialization procedures delete all the programs, SVI files, and office data settings from the CF card.
Be sure to make backups of these data before performing the following steps.
Note 3: Performing the initial installation procedures and executing reboot, LAN1 becomes invalid. Set LAN1
by using PCPro Tools.
Note 4: During the initial installation procedure, the default IP address of LAN1 is set to 192.168.0.2. Check
the settings on your PC. After the initial installation process, the default IP address for LAN2 of
SV8500 becomes 172.16.253.0/16. Check the settings on your PC.
Note 5: Use DISS command to check the issue information of BASE System (OS). You can see the issue infor-
mation of the installer CD-ROM printed on the label as “BASE_SYS:xx.xx”. When you obtain the latest
installer CD-ROM, compare the version information and decide whether to update the OS or not.
Note 6: You do not have to specify a correct device of boot prompt in normal.
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CHAPTER 2 Operations of SV8500 Server
[Start]
STEP 2 Insert the installer CD-ROM (printed “BASIC SOFTWARE” on the label) to the CD/DVD drive
of the PC.
STEP 3 Set the PC to reboot from the CD-ROM; give the top priority to the CD/DVD drive.
Note: Refer to the PC’s manual for the BIOS setting information.
boot:
STEP 5 Boot prompt is displayed, and then press ENTER in order to detect the device name automati-
cally (command is not required).
boot:
– 63 –
CHAPTER 2 Operations of SV8500 Server
STEP 8 Insert the CF card to be initialized to the PCMCIA card slot of the PC.
root@(none):~#
root@(none):~# INSTALLCF
......
......
......
do you continue the installation?(y/n): y Enter “y”, and press the Enter key.
installation finish!
Installation is finished.
root@(none):~#
– 64 –
CHAPTER 2 Operations of SV8500 Server
root@(none):~# halt
Execute Shut Down.
......
Note: When halt command is executed, turning off the power of PC and ejecting CD-ROM from PC can be
performed automatically. Turning off the power of PC begins approximately 30 seconds later when halt
command is executed.
STEP 12 If you modified the BIOS setting (booting drive priority) at STEP 3, restore to the previous set-
ting as needed.
[End]
CF card initialization is now finished. Go on to the initial installation procedures with PCPro Tools. Refer
to the “Installation Manual” o”CHAPTER 5 SYSTEM STARTUP”o “1.2 Program Install to CF Card”
for the initial installation procedures.
Note: If you use a PC whose writing speed to CF card is slow, an error may occur.
• If the process ends up showing error, the CD-ROM will not be ejected automatically; remove man-
ually.
• If “CF is NOT found...” is displayed, the PC is failed to recognize the card. Try this on other PC.
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CHAPTER 2 Operations of SV8500 Server
This section explains how to initialize CF card. Performing this procedure, all the contents on the card will
be initialized, leaving BASE System (OS) only installed. Any programs of the system, SVI files, or office
data settings are not to be installed on the card. To install these data to CF card, perform the initial instal-
lation by using PCPro Tools after this initialization procedure.
Initialization procedure deletes all the programs, SVI files, and office data settings from the CF
WARNING
card. Be sure to make backups of these data before performing the following steps.
Note 2: Initialization procedures delete all the programs, SVI files, and office data settings from the CF card.
Be sure to make backups of these data before performing the following steps.
Note 3: Performing the initial installation procedures and executing reboot, LAN1 becomes invalid. Set LAN1
by using PCPro Tools.
Note 4: During the initial installation procedure, the default IP address of LAN1 is set to 192.168.0.2. Check
the settings on your PC. After the initial installation process, the default IP address for LAN2 of
SV8500 becomes 172.16.253.0/16. Check the settings on your PC.
Note 5: Use DISS command to check the issue information of BASE System (OS). You can see the issue infor-
mation of the installer CD-ROM printed on the label as “BASE_SYS:xx.xx”. When you obtain the latest
installer CD-ROM, compare the version information and decide whether to update the OS or not.
Note 6: Do not specify an incorrect device. Doing so will cause a kernel panic. If this occurs, reboot the PC by
power switch.
– 66 –
CHAPTER 2 Operations of SV8500 Server
[Start]
STEP 2 Insert the installer CD-ROM (printed “BASIC SOFTWARE” on the label) to the CD/DVD drive
of the PC.
STEP 3 Set the PC to reboot from the CD-ROM; give the top priority to the CD/DVD drive.
Note: Refer to the PC’s manual for the BIOS setting information.
boot:
STEP 5 Assign the device from boot prompt. (The sample screen below is for IDE connection.)
Note: When multiple CD/DVD drives are connected, the display may vary depending on the environment.
Note: Do not specify an incorrect device. Doing so will cause a kernel panic. If this occurs, reboot the PC by
power switch.
boot:ide Enter “usb” when CD/DVD drive is
connected with USB.
– 67 –
CHAPTER 2 Operations of SV8500 Server
Note: When the system is FP85-104 S1 Issue 5, this command entry is not required.
(root@(none):~#
(root@(none):~# mount /dev/cdroms/cdrom0 /cdrom
STEP 9 Insert the CF card to be initialized to the PCMCIA card slot of the PC.
root@(none):~#
root@(none):~# INSTALLCF
......
......
......
do you continue the installation?(y/n): y Enter “y”, and press the Enter key.
Note: When the system is FP85-104 S1 Issue 4 or earlier, enter the command as below.
root@(none):~#
root@(none):~# /cdrom/INSTALLCF
......
......
......
do you continue the installation?(y/n): y Enter “y”, and press the Enter key.
– 68 –
CHAPTER 2 Operations of SV8500 Server
installation finish!
Installation is finished.
root@(none):~#
root@(none):~# halt
Execute Shut Down.
......
Note: When the system is FP85 104 S1 Issue 3 or earlier, execute reboot command instead of halt command.
installation finish!
Installation is finished.
root@(none):~#
root@(none):~# reboot
Execute Reboot.
......
Note: When halt command is executed in Step 12, turning off the power of PC and ejecting CD-ROM from PC
can be performed automatically. Turning off the power of PC begins approximately 30 seconds later
when halt command is executed.
Note: If the reboot command is executed in Step 12. When boot prompt appears, remove the installer CD-ROM
from the CD/DVD drive.
STEP 14 If the reboot command is executed in Step 12, turn OFF the PC.
STEP 15 If you modified the BIOS setting (booting drive priority) at STEP 3, restore to the previous set-
ting as needed.
[End]
CF card initialization is now finished. Go on to the initial installation procedures with PCPro Tools. Refer
to the “Installation Manual” o”CHAPTER 5 SYSTEM STARTUP”o “1.2 Program Install to CF Card”
for the initial installation procedures.
Note: If you use a PC whose writing speed to CF card is slow, an error may occur.
• If the process ends up showing error, the CD-ROM will not be ejected automatically; remove man-
ually.
• If “CF is NOT found...” is displayed, the PC is failed to recognize the card. Try this on other PC.
– 69 –
CHAPTER 2 Operations of SV8500 Server
This section explains how to replace the CPU card. This card controls the call process for the system. Be careful
to handle the key operation. The mishandling may cause a critical influence to the system.
WARNING Be careful to handle the key operation on the circuit card.
PWR switch
Note Power module #1
SV8500 Server (rear)
Power module #0
Note: When PCPro Tools - System Shutdown is not available or does not work, press this switch for four sec-
onds to shut down the CPU card.
– 70 –
CHAPTER 2 Operations of SV8500 Server
[Start]
• On the initial screen, select “System Control” and click “Execute” button.
• Select “System Shutdown” in “Select Processing” list box.
• Click “Execute” button to shut down the system.
• Make sure that “PWR” lamp is off on the CPU card.Note
• Turn off “Power” switch (press the right side of the switch) on the Power module.
Note: Be sure to confirm “PWR” lamp is off on the CPU card before turning off “Power” switch on the Power
module.
When PCPro Tools - System Shutdown is not available or does not work, press “PWR” switch on CPU
card for four seconds to shut down the CPU card.
Note: Be sure to confirm “PWR” lamp is off on the CPU card before turning off “Power” switch on the Power
module.
STEP 2 Turn off the PIR (s) and TSWR when they are accommodated. If not skip this step.
<For 1-IMG>
<For 4-IMG>
• TSWR
• PIR0oPIR1oPIR2o....oPIR15 (smaller number PIR first)
Note: It is recommended to put a mark on the cable not to reconnect a wrong cable.
– 71 –
CHAPTER 2 Operations of SV8500 Server
STEP 7 Pull the CPU card slowly toward you to remove from the system.
STEP 8 On the new CPU card, set the switches exactly same as those of the old CPU card.
STEP 14 Turn on the PIR (s) and TSWR when they are accommodated. If not skip this step.
<For 1-IMG>
Turn on the power (PWR/DPWR cards) in the following order.
• PIR0oPIR1oPIR2oPIR3 (smaller number PIR first)
<For 4-IMG>
Turn on the power (PWR/DPWR cards) in the following order.
• TSWR
• PIR0oPIR1oPIR2o....oPIR15 (smaller number PIR first)
• Turn on “Power” switch (press the right side of the switch) on the Power module.
STEP 16 Make sure that the system is placed in normal operation by checking the following lamps.
STEP 17 Set the clock information referring to “How to Adjust Date and Time.”
[End]
– 72 –
CHAPTER 2 Operations of SV8500 Server
Therefore, in the following explanation, replace #1 with #0 as needed when performing this procedure on the
actual system.
Note: When the system is CPU-dual configuration, system shutdown is not necessary for CPU replacement.
[Start]
• “ACT” lamp of “SYS0” side lights green: CPU card #0 is in ACT mode.
• “ACT” lamp of “SYS1” side lights green: CPU card #1 is in ACT mode.
STEP 2 If the CPU to be replaced is in ACT mode, place it in STBY mode. Otherwise, start from STEP
5.
Note: MODE switch - 4 is Make Busy Request (MBR) key. CPU ACT/STBY can be switched by this switch. See
“How to Change over CPU Card” - “CPU Changeover by Key Operation” for more details.
• “ACT” lamp on the EMA card is changed? (In this example, “SYS0: ACT” lamp lights green.)
STEP 4 Lock the ACT-side CPU card to ACT. (In this example, set CPU card #0 always ACT.)
• Select ACT-side CPU by SW01-2 (SYS SEL) on EMA card. (In this example, downward.)
• Lock CPU ACT/STBY by SW01-1 (SYS LOCK) on EMA card: upward
Note: CPU ACT/STBY can be locked so that CPU ACT/STBY switchover may not take place during CPU card
replacement.
Note: SW01-02 (SYS SEL) setting shown above is an example, by which CPU card #0 is locked to ACT. The
setting may vary depending on the actual system.
– 73 –
CHAPTER 2 Operations of SV8500 Server
Note: Be sure to confirm “PWR” lamp is off on the CPU card before proceeding to the next step.
When PCPro Tools - System Shutdown is not available or does not work, press “PWR” switch on CPU
card for four seconds to shut down the CPU card.
Note: Be sure to confirm “PWR” lamp goes off on the CPU card before proceeding to the next step.
STEP 6 Disconnect the LAN cables from the CPU card that is shut down.
Note: It is recommended to put a mark on the cable not to reconnect a wrong cable.
STEP 10 Pull the CPU card slowly toward you to remove from the system.
STEP 11 On the new CPU card, set the switches exactly same as those of the old CPU card.
STEP 12 Insert the removed CF card to the CF slot on the new CPU card.
Note: Being inserted into the connector, the CPU card is automatically powered on.
STEP 16 Make sure that the new CPU shows no abnormality by checking lamps on the front.
– 74 –
CHAPTER 2 Operations of SV8500 Server
STEP 18 Switch over the CPU ACT/STBY to test the newly replaced CPU card.
STEP 19 Make test calls to see that newly replaced CPU card is operating normally.
[End]
– 75 –
CHAPTER 2 Operations of SV8500 Server
EMA card is mounted in the telephony server. The main functions of the card are as fol-
lows: ATTENTION
Contents
Note: Power Failure Transfer (PFT) will be activated during EMA card replacement when PFT is provided.
[Start]
STEP 2 Pull the EMA card toward you slowly to remove from the system.
Note: PFT function will start operating if NCU circuit card is provided.
STEP 3 On the new EMA card, set the switches exactly same as those of the old EMA card.
STEP 4 Insert the new EMA card to the system. (Insert the connector to the system firmly.)
• PWR lamp lights green on the front panel of the EMA card.
STEP 6 Set the clock information referring to “How to Adjust Date and Time”.
[End]
– 76 –
CHAPTER 2 Operations of SV8500 Server
This card is used for system having PIR only. EMA SUB (EMA SUB-A/EMA SUB-B)
cards are mounted on the rear side of SV8500 server. The main functions of the card are ATTENTION
Contents
EMA SUB-B
(for 4-IMG only)
[Start]
STEP 1 Set “SW00-1 [MB (SUB)]” on the front panel of EMA card to “ON (Upward)”.
STEP 2 Disconnect the cables from the connector of the EMA SUB card.
STEP 7 Set SW00-1 [MB (SUB)] on the front panel of EMA card to “OFF (Downward)”.
[End]
– 77 –
CHAPTER 2 Operations of SV8500 Server
This card is used for system having PIR only. EXB (EXB-PIR/EXB-TSW) cards are
mounted on the rear side of SV8500 server. The main function of the card is to provide ATTENTION
Contents
an interface between CPU and PIR/TSWR through Local I/O bus. When CPU is provided Static Sensitive
Handling
Precautions Required
in dual configuration, ACT/STBY of EXB card and CPU always switches over in com-
bination. EXB-PIR and EXB-TSW are used for 1-IMG and 4-IMG respectively. Howev-
er, replacement procedure is exactly the same.
PIR/TSWR Line/Trunk
EXB0 EXB1
CPU0 CPU1
WARNING When the system is CPU single configuration, the whole system must be shut down for EXB
card replacement.
EXB (#1)
EXB (#0)
– 78 –
CHAPTER 2 Operations of SV8500 Server
[Start]
• On the initial screen, select “System Control” and click “Execute” button.
• Select “System Shutdown” in “Select Processing” list box.
• Click “Execute” button to shut down the system.
• Make sure that “PWR” lamp is off on the CPU card.Note
• Turn off “Power” switch (press the right side of the switch) on the Power module.
Note: Be sure to confirm “PWR” lamp is off on the CPU card before turning off “Power” switch on the Power
module.
When PCPro Tools - System Shutdown is not available or does not work, press “PWR” switch on CPU
card for four seconds to shut down the CPU card.
Note: Be sure to confirm “PWR” lamp is off on the CPU card before turning off “Power” switch on the Power
module.
STEP 2 Turn off the PIR (s) and TSWR when they are accommodated. If not skip this step.
<For 1-IMG>
Turn off the power (PWR/DPWR cards) in the following order.
• TSWR
• PIR0oPIR1oPIR2o....oPIR15 (smaller number PIR first)
– 79 –
CHAPTER 2 Operations of SV8500 Server
PIR/TSWR connector
EXB card
screw
PWR
ACT
STEP 7 Insert the new EXB card by placing it on the slots of the server, and then securely insert into the
connector provided on the server.
STEP 8 Place the both ends of the cable support bracket on the screws.
STEP 9 Fasten the cable support bracket on the EXB card by tightening the screws.
STEP 11 Turn on the PIR (s) and TSWR when they are accommodated. If not skip this step.
<For 1-IMG>
<For 4-IMG>
• TSWR
• PIR0oPIR1oPIR2o....oPIR15 (smaller number PIR first)
• Turn on “Power” switch (press the right side of the switch) on the Power module.
– 80 –
CHAPTER 2 Operations of SV8500 Server
STEP 14 Make sure that the newly replaced EXB card is operating normally in the system.
Note: If the lamp does not light green, make sure that the EXB card is securely inserted into the main unit.
STEP 15 Make test calls to see that newly replaced EXB card is operating normally.
[End]
– 81 –
CHAPTER 2 Operations of SV8500 Server
[Start]
Therefore, in the following explanation, replace #1 with #0 as needed when performing this procedure on the
actual system.
Note: When this system is CPU-dual configuration, system shutdown is not necessary for EXB replacement.
STEP 1 Make sure the EXB card to be replaced is placed in STBY mode. ACT/STBY can be identified
by “ACT” lamp on the EXB card.
STEP 2 If the EXB to be replaced is in ACT mode, switch over CPU ACT/STBY. Note
Note: When CPU is provided in dual configuration, ACT/STBY of EXB card and CPU always switches over in
combination.
STEP 3 Disconnect the bus cable from the EXB card that is placed in STBY mode.
ACT
screw
Cable support
bracket
D37 SC50 CA-A / D37 SC50 CA-B
– 82 –
CHAPTER 2 Operations of SV8500 Server
STEP 7 Insert the new EXB card by placing it on the slots of the server, and then securely insert into the
connector provided on the server.
STEP 8 Place the both ends of the cable support bracket on the screws.
STEP 9 Fasten the EXB card by tightening the two screws onto the server.
STEP 11 Make sure that the newly replaced EXB card is operating normally in the system.
Note: If the lamp does not light green, make sure that the EXB card is securely inserted into the main unit.
STEP 12 Switch over the CPU ACT/STBY to test the newly replaced EXB card.
[End]
– 83 –
CHAPTER 2 Operations of SV8500 Server
IOC card (option) is mounted on the front side of SV8500 server. One card provides four
ports of serial interface. During IOC card replacement, all pieces of equipment (i.e. ATTENTION
Contents
PCPro, SMDR, MCI) that are connected to the IOC card cannot be used. A maximum of Static Sensitive
Handling
Precautions Required
WARNING During IOC card replacement, all pieces of equipment that are connected to the IOC card
cannot be used.
to PIR/TSWR
EXB0 EXB1
CPU0 CPU1
EMA
IOC
IOC
#0 #1 #2 #3
– 84 –
CHAPTER 2 Operations of SV8500 Server
[Start]
STEP 1 Turn on MBR key (left side of SW00) on the IOC card to be replaced.
RS CD
SW00
Note: During IOC card replacement, the system does not send the text data (i.e. SMDR data) to the connected
equipment. The text data is temporarily stored in the buffer memory of the system, and it is automatically
sent to the equipment when the replaced IOC card is placed in operation.
STEP 2 Disconnect the IOC cable (SV 4PORT CA-A) from the front connector.
ALM 0
RS CD
SW00
IOC cable
(SV 4PORT CA-A)
STEP 3 Loose the right side screw and then remove the cable support bracket.
• To remove the bracket, slide it to the left and pull it toward you.
– 85 –
CHAPTER 2 Operations of SV8500 Server
STEP 5 Pull the IOC card slowly toward you to remove from the system.
STEP 6 On the new IOC card, set the switches exactly same as those of the old IOC card.
STEP 7 Turn on MBR key (left side of SW00) on the new IOC card.
STEP 8 Insert the new IOC card by placing it on the slots of the server, and then securely insert into the
connector provided on the server.
STEP 11 Connect the IOC cable (SV 4PORT CA-A) to CONN connector again.
STEP 12 Turn off MBR key (left side of SW00) on the IOC card.
Note: If OPE lamp does not start flashing, check the following.
- IOC card is securely inserted into the main unit?
- The switch setting of the new IOC card is the same as that of old card?
STEP 14 Make sure equipment that is connected to the new card operating normally.
Note: If it is not operating normally, make sure the IOC cable is securely inserted into the system.
– 86 –
CHAPTER 2 Operations of SV8500 Server
The section explains how to replace a FAN that is accommodated in the system cooling FAN
module. A FAN can be replaced while the system is in operation. Three units of FAN are ac- ATTENTION
Contents
commodated as follows. Note that the figure shows a DC-powered model as an example. Static Sensitive
Handling
Precautions Required
! 警告 WARNING ・・・・・・・・・・
・・・・・・・・・・・・・・・・
・・・・・・・・ MP -48V -48VR
・・・・・・・・・・・・・ ・・・・・・ ALM IN (COMMON)
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ PACT
・・・・・・・・・・・・・・・・
・・・・・・・・・・・・・
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・
! 警告 WARNING ・・・・・・・・・・
Note: If cooling FAN is faulty, temperature in the system may rise, which might cause some serious damage
to system operations. For this reason, we recommend you to replace FAN at least every five years,
whether any failure is found or not.
STEP 1 If a FAN is faulty, identify the FAN by using PCPro. When this is periodical FAN replacement,
this identification is not necessary.
STEP 2 Loosen the left side screw on the FAN module by using a Phillips screw driver.
・・・
・・・
・・・
・
・・・
・・・
・・
・・・
・・・
MP
ALM -48V
IN -48V
(CO R
MM
ON)
– 87 –
CHAPTER 2 Operations of SV8500 Server
!
PWR cable
・・・
・・・
・・・
・
・・・
・・・
・・
・・・
・・・
MP
ALM -48V
IN -48V
(CO R
MM
ON)
・・・
・・・
・・・
・
・・・
・・・
・・
・・・
・・・
MP
ALM -48V
IN -48V
(CO R
FAN cover MM
ON)
STEP 4 Disconnect the PWR cable of the FAN to be replaced from the connector. When the FAN is op-
erating, this will stop the FAN.
– 88 –
CHAPTER 2 Operations of SV8500 Server
・・・
・・・
・・
・・
・・・
・・・
・・
・・・・
・・
MP
ALM -48V
IN -48V
(CO R
MM
ON)
・・・
・・・
・・
・・
・・・
・・・
・・
・・・・
・・
MP
ALM -48V
IN -48V
(CO R
MM
ON)
FAN to be replaced
STEP 7 Connect the PWR cables to the connector. This will starts the FAN.
STEP 8 Repeat the steps explained above again for the remaining FANs as needed.
Note: When replacing two or three FANs while the system is in operation, if you attempt to replace multiple
FANs at a time, the chassis might be heated up. For this reason, when replacing multiple FANs, be sure
to replace them one by one.
STEP 2 If any FAN is not operating, check the PWR cable of the FAN.
– 89 –
CHAPTER 2 Operations of SV8500 Server
Although the system is maintenance free, maintenance technicians occasionally may confront a situation in
which they have to manually control the system. This section describes system control procedures focusing on
the following items.
8.1.1 General
This section explains the system operations that are necessary for changeover of CPU/TSW/PLO.
Before performing these operations, see Figure 2-6 through Figure 2-9 to obtain general understanding
on the system configuration.
– 90 –
CHAPTER 2 Operations of SV8500 Server
<1-IMG>
CPU Card Changeover: The ACT/STBY of CPU card can be changed by the CMOD command or
operating the MBR key on the CPU card front panel.
Speech Path Changeover: The ACT/STBY of speech path system (TSW) can be changed over by the
CMOD command or operating the TSW MBR key on the active TSW cir-
cuit card. When the TSW is changed over, all MUX cards in the system are
also changed over.
PLO Changeover: PLO is included in the TSW. To change the ACT/STBY of PLO, operate
PLO MBR key on the PLO active TSW card.
Figure 2-6 Switching Network General Block Diagram (1-IMG)
[PIR]
IMG 0
Line/Trunk PM
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
Note 2:
MUX MUX MUX MUX
Note 1: When CPU changes over, EXB will also change over.
Note 2: When TSW changes over, all the speech path including MUX cards also change over.
Note 3: TSW has a MBR key (Make Busy Request). System changeover is available also by this key.
Note 4: System changeover is available by the MBR key on the front of the CPU card in ACT state.
– 91 –
CHAPTER 2 Operations of SV8500 Server
<4-IMG>
CPU Card Changeover: The ACT/STBY of CPU card can be changed by the CMOD command or
operating the MBR key on the CPU card front panel.
Speech Path Changeover: The ACT/STBY of speech path system (TSW) can be changed over by the
CMOD command or operating the MBR key on the active GT circuit card.
When the speech path is changed over, all TSW, DLKC, MUX cards are
also changed over.
PLO Changeover: To change the ACT/STBY of PLO, operate MB key on active PLO card.
Figure 2-7 Switching Network General Block Diagram (4-IMG)
[PIR] IMG 0 IMG 1 IMG 2 IMG 3
Line/Trunk PM Line/Trunk PM Line/Trunk PM Line/Trunk PM
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX
PLO 0
GT 1
Note 2:
GT 0
[TSWR]
CPU0 CPU1
EMA
Note 3:
Note 1: When CPU changes over, EXB will also change over.
Note 2: When GT changes over, all the speech path including DLKC/TSW/MUX cards will change over.
Note 3: The system changeover is available by the MBR key on the front of the CPU card in ACT state.
– 92 –
CHAPTER 2 Operations of SV8500 Server
To determine whether the system is in normal operation or not, maintenance personnel can check LED
lamps. The following shows a sample of LED indications when the system is in normal operation. Note
that the sample assumes that the system is operating by CPU #0, TSW #0, and PLO #0.
<1-IMG>.
How To Judge ACT/STBY of Each Block (1-IMG)
Block Card LED Name (Color) State Description Remarks
ON ACT ACT (SYS0) is ON: CPU 0 is ACT Note
CPU EMA Card ACT (Green)
OFF STBY ACT (SYS1) is ON: CPU 1 is ACT
Note: If both ACT lamps (SYS0 and SYS1) light green because of reasons such as ACT-CPU failure, the system
whose LINK lamp is lighting green is ACT side.
– 93 –
CHAPTER 2 Operations of SV8500 Server
MUX0
MUX1
MUX ACT MUX ACT PIR2
MUX0
MUX1
Speech Path
FANU
TSW ACT TSW ACT PIR0
MUX ACT MUX ACT
LOAD SYS0
PWR
ON LINE
CPU
[CPU Card 0]
PWR
: OFF
Note: LED indications shown above are an example, where system 0 is in ACT system.
– 94 –
CHAPTER 2 Operations of SV8500 Server
To perform the ACT/STBY system changeover, check the lamp indicators shown in Figure 2-9, and
then operate the related key.
Note: LED indications cited in Figure 2-9 are only an example. The indicating pattern (ON/Flash/OFF) can
differ, depending on each system setting.
Accommodati Card (Slot LED Name Descri
Block State Remark
on Number) (Color) ption
ACT lamp ON ACT ACT (SYS0) is ON: CPU 0 is ACT Note
CPU SV8500 Server EMA Card
(Green) OFF STBY ACT (SYS1) is ON: CPU 1 is ACT
GT OPE/MB ON ACT
(04/05) (Green) OFF STBY
TSW TSW ACT ON ACT
TSWR ACT/STBY of GT, TSW, DLKC, and MUX
Speech (06-13) (Green) OFF STBY cards always switch over in combination
Path DLKC OPE/MB ON ACT when speech path is provided in dual
(02/03) (Green) OFF STBY configuration.
Note: If both ACT lamps (SYS0 and SYS1) light green because of reasons such as ACT-CPU failure, the system
whose LINK lamp is lighting green is ACT side.
PLO0
PLO1
GT0
GT1
00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15
– 95 –
CHAPTER 2 Operations of SV8500 Server
Figure 2-9 How to Check LEDs and SW Keys for System Changeover (4-IMG: IMG2/3)
MUX0
MUX1
Speech Path
MUX0
MUX1
LED Name OPE/MB TSW ACT ACT
TSWR PLO
PIR1 MUX ACT MUX ACT
Speech Path
DLKC0
DLKC1
GT0
GT1
TSW0
TSW0
TSW0
TSW0
TSW1
TSW1
TSW1
TSW1
PLO0
PLO1
TSW0 TSW1
MUX0
MUX1
[CPU Card 1] LINK
SYS ACT ALM
PWR ALM SYS1 FANU
LOAD SYS0
CPU
ON LINE
PWR PIR0 MUX ACT MUX ACT
PWR
LOAD
ON LINE
BASEU BASEU
– 96 –
CHAPTER 2 Operations of SV8500 Server
Note 1: While the changeover of the CPU card is in progress, any call attempt is rejected. Already established
calls, however, will not be affected.
To change over the ACT/STBY of CPU card, CMOD command is normally used. However, if the com-
mand cannot be used for some reason, do this changeover by the key operation.
WARNING Improper key operations may result in a system down. Operate the related keys, applying
extreme care.
[Start]
Replacement procedure explained here assumes that the system is operating as follows:
Therefore, in the following explanation, replace #1 with #0 as needed when performing this procedure on
the actual system.
– 97 –
CHAPTER 2 Operations of SV8500 Server
STEP 1 Make sure which CPU card is placed in ACT mode by checking lamp ACT lamp on the EMA
card. When CPU card #0 is active, SYS0 - ACT lights green on the EMA card.
Figure 2-10 CPU in ACT/STBY Mode (when #0 is ACT)
ACT lamp (SYS1: CPU#1)
MB SYS SYS
SYS LINK ACT ALM (SUB) PFT LOCK SEL PBI No.
PWR ALM INIT
SYS 1 ON
1
SYS 0 1 2 1 2 0
SWO0 SWO1
STEP 2 Check the mate CPU card (#1 in this example) is operating normally.
STBY:
3 1
CF
PWR
4 2
LOAD 1 2 3 4
ON
ON CONSOLE LINE SPEED LINE SPEED
LINE MODE USB
ON LINE lamp
ACT:
LINE SPEED LINE SPEED
3 1
CF
PWR
4 2
LOAD 1 2 3 4
ON
ON CONSOLE LINE SPEED LINE SPEED
LINE MODE USB
WARNING The system changeover of CPU can be performed only when the mate CPU is available.
STEP 3 Set the MBR key to ON (downward) on the active CPU card. A few seconds later, return the
MBR key to OFF (upward). System changeover starts automatically. The ACT lamp will change
as follows on the CPU card.
– 98 –
CHAPTER 2 Operations of SV8500 Server
3 1
PWR
4 2
STBY:
LOAD
ON LINE SPEED LINE SPEED
LINE
[1] ON (downward) 1 2 3 4
ON
MODE ON
Note: If the MBR (MODE switch - 4) key remains in the UP position, the CPU card stays in make-busy state.
Be sure to return the key to the DOWN position, except in special circumstances.
• Another ACT lamp should light green (SYS1 ACT lamp in this example)
Figure 2-12 ACT Lamp Indication on CPU card
ACT lamp (SYS1: CPU#1)
MB SYS SYS
SYS LINK ACT ALM (SUB) PFT LOCK SEL PBI No.
PWR ALM INIT
SYS 1 ON
1
SYS 0 1 2 1 2 0
SWO0 SWO1
After the above steps are performed, the system outputs system messages [7-C] and [7-D].
Confirm that no errors occurred during the CPU changeover process.
– 99 –
CHAPTER 2 Operations of SV8500 Server
This section explains how to control switching block, which consists of the follow-
ing cards:
ATTENTION
Contents
• TSW (1-IMG: PH-SW10-A, etc. 4-IMG: PH-SW12) Static Sensitive
Handling
• MUX (PH-PC36) Precautions Required
Perform the required system changeover by using the CMOD command or by operating the related key on
the GT/PLO card. Refer to the tables below.
Changeover of Switching Block (1-IMG)
TYPE OPERATIONS REMARKS
- TSW ACT lamp goes off on the TSW card that
CMOD was originally placed in ACT mode.
Use CMOD command (See CHAPTER 7).
(recommended) - TSW ACT lamp lights green on the TSW card that
was originally placed in STBY mode.
-TSW ACT lamp lights red and MUX ACT lamp
goes off on the TSW card.
- Set TSW MBR key upward on the TSW that is placed in ACT.
Key Operation -TSW ACT lamp goes off.
- Return TSW MBR key downward on the TSW.
- TSW ACT lamp lights green on the TSW card that
was originally placed in STBY mode.
WARNING Be sure to use “TSW MBR” key on the TSW-ACT TSW card. If “TSW MB” key is operated
before operating “TSW MBR” key on the TSW-ACT TSW card, the card will be reset. During
this initialization, all channels on the card will be placed in MB status, disconnecting all active
WARNING Be sure to use “MBR” key on the ACT GT card. If “MB” key is operated before operating
“MBR” key on the ACT GT card, the card will be reset. During this initialization, all channels
that are related to this card will be placed in MB status, disconnecting all active calls.
– 100 –
CHAPTER 2 Operations of SV8500 Server
Speech path system can be switched over by using the CMOD command from PCPro. If the command
cannot be used for some reason, do this procedure.
1-IMG
WARNING Improper key operations may result in a system down. Operate the related keys, applying
extreme care.
TSW1
TSW0
PIR0
PIR0
TSW
14
(PH-SW10-A, etc)
SV8500 Server
– 101 –
CHAPTER 2 Operations of SV8500 Server
STEP 1 Make sure which TSW card is currently placed in ACT mode.
When TSW is active, TSW ACT lamp on the TSW card lights green. When the TSW ACT lamp
is off, the TSW card is in STBY mode.
Figure 2-13 When TSW #0 is ACT side (1-IMG)
MB MB
Meaning ON OFF
slot13 slot14
WARNING The changeover of TSW can be performed only when the mate TSW is in STBY mode. Do
not attempt the changeover, if the mate TSW is closed.
STEP 3 Make sure that the TSW ACT lamp starts to light green on the mate TSW card. A few seconds
will be required before this happens.
– 102 –
CHAPTER 2 Operations of SV8500 Server
STEP 4 Return TSW MBR key downward on the TSW that was placed in ACT.
ACT STBY STBY ACT
Make sure that
TSW ACT lights green
on the mate TSW.
TSW ACT TSW ACT TSW ACT TSW ACT TSW ACT TSW ACT
MUX ACT MUX ACT MUX ACT MUX ACT MUX ACT MUX ACT
PLO ACT PLO ACT PLO ACT PLO ACT PLO ACT PLO ACT
MB MB MB MB MB MB
TSW MBR TSW MBR TSW MBR TSW MBR Return the key. 㪖 TSW MBR TSW MBR
PLO MBR PLO MBR PLO MBR PLO MBR PLO MBR PLO MBR
Note: If the MBR key remains in the UP position, the TSW card stays in make-busy state. Be sure to return the
key to the DOWN position, except in special circumstances.
Note: PLO can be switched over by PLO MBR key. For this reason, TSW changeover does not affect that of
PLO.
WARNING Be sure to use “TSW MBR” key on the TSW-ACT TSW card. If “TSW MB” key is operated
before operating “TSW MBR” key on the TSW-ACT TSW card, the card will be reset. During
this initialization, all channels on the card will be placed in MB status, disconnecting all active
STEP 5 Make test calls to see that the TSW card is operating normally.
• When TSW ACT/STBY is changed, system Messages 7-E, 7-F, and 1-T will be issued.
– 103 –
CHAPTER 2 Operations of SV8500 Server
[4-IMG]
To changeover the ACT/STBY of Speech Path System, the CMOD command is normally used.
However, if the command cannot be used, use the key operations listed below.
ACT/STBY of the Speech Path System can be changed over via the MBR key on the GT (PH-GT09)
card. Because each GT (GT 0 and GT 1) can control both the Speech Path System 0 and 1, perform the
key operation on the active GT card, not on the card in STBY mode.
By changing over the ACT/STBY of Speech Path System, all the related systems, such as TDSW,
DLKC, and MUX, are totally switched over.
Figure 2-14 System Block Diagram (Switching Network for Speech Path System)
[PIR] IMG 0 IMG 1 IMG 2 IMG 3
Line/Trunk PM Line/Trunk PM Line/Trunk PM Line/Trunk PM
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX
PLO 0
GT 1 Note 1
Note 1 GT 0
[TSWR]
CPU0 CPU1
EMA
Note 1: When turning on and off the MBR key on the GT PKG, all the speech path (TSW/INT, DLKC, MUX)
will also be changed over.
– 104 –
CHAPTER 2 Operations of SV8500 Server
FANU
04 05
GT1
GT0
TSWR
SV8500 Server
STEP 1 Make sure which speech path system is currently placed in ACT mode.
• The following shows lamp indications on DLKC/TSW/MUX cards that are placed in ACT mode.
Figure 2-15 Lamp Indication of TSW/DLKC/MUX that are in ACT Mode
MB MB MB
TSW MBR
Note: Check all cards that are related to speech path system such as TSW cards and MUX cards.
WARNING The ACT/STBY of Speech Path System can be changed over only when the mate system is
in STBY mode. Do not attempt the changeover if the mate Speech Path System is closed.
– 105 –
CHAPTER 2 Operations of SV8500 Server
• The following shows lamp indications on DLKC/TSW/MUX cards that are placed in STBY mode.
Figure 2-16 Lamp Indication of TSW/DLKC/MUX that are in STBY Mode
MB MB MB
TSW MBR
Note: Check all cards that are related to speech path system such as TSW cards and MUX cards.
WARNING Improper key operations may result in a system down. Operate the related keys with extreme
care.
STEP 2 Flip the MBR key on the active GT card. Refer to Figure 2-17.
Figure 2-17 Speech Path System Changeover via Active GT MBR Key
GT (PH-GT09)
MB MB MB
– 106 –
CHAPTER 2 Operations of SV8500 Server
Note: If the MBR or MB key is set to upward, the GT card is placed in make-busy status. Return the key to the
original position (downward).
WARNING Be sure to use “MBR” key on the ACT GT card. If “MB” key is operated before operating
“MBR” key on the ACT GT card, the card will be reset. During this initialization, all channels
that are related to this card will be placed in MB status, disconnecting all active calls.
Meaning ON OFF
Before After
OPE/MB TSW ACT MUX ACT OPE/MB TSW ACT MUX ACT
MB MB MB MB MB MB
STEP 4 Make test calls to see that the TSW card is operating normally.
• When TSW ACT/STBY is changed, system Messages 7-E, 7-F, and 1-T will be issued.
– 107 –
CHAPTER 2 Operations of SV8500 Server
This section explains how to changeover Phase Lock Oscillator (PLO) card, which can be switched over
independently of Speech Path System.
WARNING Improper key operations may result in a system down. Operate the related keys with extreme
care.
WARNING Voice calls are not be affected by PLO changeover. However, bit errors may occur on data
lines.
PIR0
PIR0
TSW
14
(PH-SW10-A, etc)
SV8500 Server
When PLO is active, PLO ACT lamp on the TSW circuit card lights green. If PLO ACT lamp
is off, the PLO is in STBY mode.
– 108 –
CHAPTER 2 Operations of SV8500 Server
STEP 3 Make sure that PLO ACT lamp lights green on the mate TSW.
STEP 4 Return the PLO MBR key downward on the key-operated TSW card.
ACT ST-BY ST-BY ACT
Make sure that
PLO ACT lights green
on the mate TSW.
TSW ACT TSW ACT TSW ACT TSW ACT TSW ACT TSW ACT
MUX ACT MUX ACT MUX ACT MUX ACT MUX ACT MUX ACT
PLO ACT PLO ACT PLO ACT PLO ACT PLO ACT PLO ACT
MB MB MB MB MB MB
TSW MBR TSW MBR TSW MBR TSW MBR TSW MBR TSW MBR
Return the key. 㪖
PLO MBR PLO MBR PLO MBR PLO MBR PLO MBR PLO MBR
Note: Be sure to return the PLO MBR key to down position, except in special circumstances.
• When PLO ACT/STBY is changed, system Messages 7-U, 7-V will be issued.
– 109 –
CHAPTER 2 Operations of SV8500 Server
Note: When operating MB key, ten seconds interval is required between MB key ON and OFF.
WARNING Improper key operations may result in a system down. Operate the related keys with extreme
care.
WARNING Voice calls are not be affected by PLO changeover. However, bit errors may occur on data
lines.
FANU
14 15
TSWR
PLO1
PLO0
PLO
TSWR 14/15
(PH-CK16-D, etc)
SV8500 Server
– 110 –
CHAPTER 2 Operations of SV8500 Server
STEP 1 Make sure which PLO is currently placed in ACT mode by checking OPE lamp.
Meaning ON OFF
PLO
OPE OPE
MB MB
slot14 slot15
WARNING The changeover of PLO system can be done only when the mate PLO is in STBY mode. Do
not attempt the changeover if the mate PLO is closed.
MB MB MB MB MB MB
• When PLO ACT/STBY is changed, system Messages 7-U, 7-V will be issued.
– 111 –
CHAPTER 2 Operations of SV8500 Server
9. TRAFFIC MANAGEMENT
To obtain the value of common equipment usage, the system provides traffic measurement feature. It can
improve the system efficiency.
KIND OF
TYPE MEASUREMENT DESCRIPTION
1 Terminal Traffic Measurement of traffic on a per LENS basis, and measurement of the total
Note 1 Measurement Note 2 traffic on a PIR basis.
2 Route Traffic Measurement of traffic on a per route basis.
Note 1 Measurement
3 Station Peg Count Measurement of the number of outgoing connections, intra-office calls,
Note 1 outgoing C.O. line calls, TIE line calls, etc. originated by each station.
Note 6
4 ATTCON Peg Count Measurement of the number of each type of call handled at the ATTCON/
Note 1 DESKCON.
Note 6
Note 6
5 Route Peg Count Measurement of the number of various types of call connections on a per
Note 1 route basis.
Measurement of the number of times the following services are operated:
Call Hold Speed Calling - System
Call Back Speed Calling - Station
Executive Right of Way Off-Hook Outgoing Trunk Queuing
6 Service Peg Count Call Waiting Outgoing Trunk Queuing
Note 6 Call Pickup - Group Consultation Hold - All Call
Call Pickup - Direct Call Transfer - All Calls
Call Forwarding - All Calls Three-Way Calling
Call Forwarding - Busy Line
Call Forwarding - Don’t Answer
8 UCD Route Peg Count Measurement of the number of incoming calls, answered calls, and
abandoned calls handled at UCD Groups on a per route basis.
9 UCD Group Peg Measurement of the number of incoming calls, answered calls and
Count abandoned calls on a UCD Group basis.
10 UCD Station Peg Measurement of the number of incoming calls, answered calls and
Count abandoned calls for each station on a UCD Group basis.
15 ATT Answer Peg Measurement of the number of answered calls handled by each attendant.
Note 3 Count
Note 6
18 Connection Route Peg Measurement of the number of various type of call connection on a
Count connection route basis.
19 Connection Route Measurement of traffic on a connection route basis.
Traffic
20 IP Service Peg Count The total number of call origination/termination via FCCS Networking via
IP and CCIS Networking via IP, on a Node-to-Node basis. Note 3
21 IP Service Traffic Measurement of IP service-related traffic on a Node-to-Node basis (IP
Measurement service: FCCS Networking via IP, CCIS Networking via IP). Note 3
– 112 –
CHAPTER 2 Operations of SV8500 Server
KIND OF
TYPE DESCRIPTION
MEASUREMENT
22 SIP Service Peg Count Measurement of the number of call originations, completed call origina-
tions, call terminations, answered calls, unanswered calls, handover
attempt, completed handover, registration request, succeeded Digest
Authentication, failed Digest Authentication, all speech channels in busy
state, and failed Keep Alive connection for SIP terminals in entire system
and per SIP Server ID.
Note 1: These kinds of traffic measurement can be saved on the HD of the PCPro.
Note 2: Terminal traffic measurement is not available for LENS of IP terminal and virtual LENS of PS/WLAN
Handset.
Note 3: ATT Answer Peg Count is available for the following Attendant Incoming Calls. Note that the Route
Class Data (CDN 6: TCL) of the Incoming Route must be 1 (=DDD Line)/2 (=FX Line).
• Ringdown
(a) The call terminated to the Attendant on the ground from ISDN trunk when Called Number and Sub
Address cannot be received.
(b) In the case of following Incoming Call from ISDN/MFC line to Attendant Console, these services are
not available.
• Call Forwarding-Busy Line/All Calls/Don’t Answer to Attendant Console.
• Call Forwarding to Attendant Console by Vacant number.
• Incoming Call to Attendant Console with All Attendant Access from trunk.
• Incoming Call to Attendant Console with Individual Attendant Access.
Note 4: The word “Node” here refers to (1) self-SV8500 and (2) distant SV8500 on the other connected side.
When FCCS Networking via IP/CCIS Networking via IP is used, Node stands for the self-SV8500 and
distant SV8500.
Note 5: Assign the largest value of Number of Tenants (ASYDN, SYS1, INDEX 8) in all nodes to activate the
traffic measurement order by ATRFN command. Assign “FF Hex” for MDATA.
Note 6: Assign the largest value of Number of Attendant Consoles (ASYDN, SYS1, INDEX 9) in all nodes to
activate the traffic measurement order by ATRFN command. Assign “FF Hex” for MDATA.
– 113 –
CHAPTER 2 Operations of SV8500 Server
– 114 –
CHAPTER 2 Operations of SV8500 Server
4 3 Erlang 2.976
5 1 Erlang 0.127
6 1 Erlang 0.987
7 20 Erlang 14.59
8 1 Erlang 12.344
9 6 Erlang 50.322
1 13 9 1 3 6 0 6 0 1 5 0
– 115 –
CHAPTER 2 Operations of SV8500 Server
1 13 9 1 3 6 0 6 0 1 5 0
• Originator : The number of times a station went off-hook for call origination.
• Sta to Sta Outgoing : The number of times a station went off-hook and dialed a station num-
ber, a dead number or an attendant number.
Call originations are counted even if they encounter line busy. Also
counted when a station placing a call on hold dials a station number,
dead number or an attendant number.
Transferred call to another station when the station is engaged in a call,
calling another station via Attendant, call origination by Step Call are
not counted here.
– 116 –
CHAPTER 2 Operations of SV8500 Server
• Outgoing : The number of times a station went off-hook and attempted outgoing
C.O. lines or tie line calls.
Call originations through C.O. lines or tie line are counted when a sta-
tion placing a call on hold dials a station number, dead number or an
attendant number.
Transferred call to another station when the station is engaged in a call,
calling another station via Attendant through C.O. lines or tie lines are
not counted here.
• Other Outgoing : The number obtained by subtracting the number of “Sta to Sta Outgo-
ing” and the number of “Outgoing” from “Originator”.
Examples counted as “Other Outgoing” calls are:
-When a call originator lifted the handset but did not dial any digits.
-When a call originator started dialing but replaced the handset before
dialing was completed.
– 117 –
CHAPTER 2 Operations of SV8500 Server
• Other Incoming : The number obtained by subtracting the number of “Ringing” from the
sum of “Sta to Sta Incoming” and “Incoming”.
Examples counted as “Other Incoming” calls are:
-Calls encounter line busy
-Calls transferred to Attendant
Tenant 1 * INCOMING *
LDN ATNDor RCL FX WATS CCSA TIE BUSY NANS ICPT SCBorHP
ADM
23 13 1 0 0 0 13 0 0 0 0
1 13 9 1 3 6 0 6 0 1 5 0
TF DND GST HWC LT Total
0 0 0 0 0 50
• LDN Listed Directory Number (Cen- : The number of call terminations from C.O. to At-
tral Office) tendant.
• ATND Attendant : The number of call terminations from stations to
Attendant.
• ADM Administration Station : The number of call terminations from Administra-
tion Station to Attendant in the hotel system.
• RCL Recall : The number of Recalls from stations to Attendant.
• FX Foreign Exchange : The number of Call terminations from FX Trunks.
Available in North America only.
• WATS Wide Area Telephone Service : The number of call terminations from WATS
Trunks. Available in North America only.
– 118 –
CHAPTER 2 Operations of SV8500 Server
• CCSA Common Channel Switching : Call terminations from CCSA Trunks. Available in
Arrangement North America only.
• TIE Tie Line : Call terminations from tie line to Attendant.
• BUSY Call Forwarding - Busy Line : Forwarded call terminations to Attendant when
originally called station is busy.
• NANS Call Forwarding - Don’t An- : Forwarded call terminations to Attendant when
swer originally called station does not answer.
• ICPT Call Forwarding - Intercept : Forwarded call terminations to Attendant when
originally called station is restricted.
• SCB Special Common Battery : Not used.
• HP House Phone Station : House Phone call terminations to Attendant. This
symbol is used in hotel system.
• TF Inter-Position Transfer : Transferred call terminations to Attendant by IN-
TER-POSITION TRANSFER [I-5].
• DND Do Not Disturb : Transferred call terminations to Attendant when
calls to originally called station are restricted by
DO NOT DISTURB [D-11]. This symbol is used
in hotel system.
• GST Guest Station : Call terminations from Guest Station to Attendant.
This symbol is used in hotel system.
• HWC Howler Call : Call terminations to Attendant when the off-hook
time of Guest Station is beyond the previously as-
signed time. This symbol is used in hotel system.
• LT Long Line Telephone Call : Call terminations to Attendant when the duration
of call of Guest Station is beyond the previously
assigned time. This symbol is used in hotel sys-
tem.
– 119 –
CHAPTER 2 Operations of SV8500 Server
23 3 26 19 6 19 6
1 13 9 1 3 6 0 6 0 1 5 0
Station Tandem Others VT(E-CCIS) VT(E-CCIS)
Establishment Establishment
[OUT] [IN]
0 0 0 0 0
– 120 –
CHAPTER 2 Operations of SV8500 Server
• Tandem : The number of incoming calls that directly provide tandem connection
(not via the Attendant Console)
• Others : The number obtained by subtracting “Attendant”, “Station” and “Tan-
dem” from “Incoming”. These calls include the following scenarios:
-Incoming calls terminated but released before the line is connected.
-Calls to unused numbers
• VT(E-CCIS) Establish- : The number of call originations through Virtual Tie Line (E-CCIS).
ment [OUT]
• VT(E-CCIS) Establish- : The number of call terminations through Virtual Tie Line (E-CCIS).
ment [IN]
Tenant 1
Call Hold Call Back Call Back Erow Call Waiting Call Waiting Call Pick Up Direct Call CFA Entry
Cancel Originate Terminate Pick Up
2 3 2 12 0 0 15 2 5
CFA Cancel CFB Entry CFB Cancel CFDA Entry CFDA System Individual Individual TAS Answer
Speed Speed Call
1 13 9 1 3 6 Cancel0 6 Call
Access 0
Access 1Speed Call 5 0
Entry
1 1 0 2 1 12 1 0 0
Off Hook On Hook On Hook Consult Hold Call Transfer Add On
OG Queuing Queuing Queuing Conference
Entry Cancel
0 0 0 0 0 8
• Call Hold : The number of times that the line is on hold with dialing access code
for CALL HOLD [C-6].
• Call Back : The number of times that CALL BACK [C-1] is set to the station with
dialing the access code for CALL BACK.
– 121 –
CHAPTER 2 Operations of SV8500 Server
• Call Back Cancel : The number of times that CALL BACK [C-1] is canceled with dialing
the cancellation access code CALL BACK.
• Erow : The number of times that a station bridges into the busy connection
with dialing access code for EXECUTIVE RIGHT-OF-WAY [E-1].
• Call Waiting Originate : The number of times that CALL WAITING-ORIGINATING [C-31]
is set to the station engaged in connection with dialing the access
code.
• Call Waiting Terminate : The number of times that CALL WAITING-TERMINATING [C-12]
is automatically set to the station engaged in connection.
• Call Pick Up : The number of times that another station in a group for CALL PICK-
UP-GROUP [C-7] answers the call with dialing access code when the
terminated station in the group does not answer the call.
• Direct Call Pick Up : The number of times that another station answers the call with dialing
access code for CALL PICK UP [C-30] + actually call terminated sta-
tion number when the terminated station does not answer the call.
• CFA Entry : The number of times that CALL FORWARDING-ALL CALLS [C-
5] is set to the station with dialing the entry access code + target sta-
tion number.
• CFA Cancel : The number of times that CALL FORWARDING-ALL CALLS [C-
5] is canceled with dialing the cancellation access code.
• CFB Entry : The number of times that CALL FORWARDING-BUSY LINE [C-2]
is set to the station with dialing the entry access code + target station
number.
• CFB Cancel : The number of times that CALL FORWARDING-BUSY LINE [C-2]
is canceled with dialing the cancellation access code.
• CFDA Entry : The number of times that CALL FORWARDING-DON’T ANSWER
[C-3] is set to the station with dialing the entry access code + target
station number.
• CFDA Cancel : The number of times that CALL FORWARDING-DON’T ANSWER
[C-3] is canceled with dialing the cancellation access code.
• System Speed Call Access : The number of times that the station performs SPEED CALL AC-
CESS-SYSTEM [S-3] with dialing the access code + Abbreviated
Call Code.
• Individual Speed Call Ac- : The number of times that the station performs SPEED CALL AC-
cess CESS-STATION [S-21] with dialing the access code + Abbreviated
Call Code.
• Individual Speed Call Entry : The number of times that the Primary Station (or Attendant) in a
group for SPEED CALL ACCESS-GROUP [S-23] allocates the out-
going number to each Abbreviated Call Code.
– 122 –
CHAPTER 2 Operations of SV8500 Server
• TAS Answer : The number of times that the station answers incoming external calls
with dialing TRUNK ANSWER FROM ANY STATION (TAS) [T-8]
access code (or with pressing Function Key/Answer Key).
• Off Hook OG Queuing : This count service is set when calls from stations providing OFF-
HOOK QUEUING [O-7] encounter all outgoing trunks are busy.
Count begins with the first call origination since trunks become idle.
• On Hook Queuing Entry : The number of times that OUTGOING TRUNK QUEUING [O-2] is
set to a station with dialing entry access code when the station en-
counter all outgoing trunks are busy.
• On Hook Queuing Cancel : The number of times that OUTGOING TRUNK QUEUING [O-2]
setting is canceled with dialing cancellation access code.
• Consult Hold : The number of times a terminated station transfers a call after going
on-hook and transferred station answers the call.
• Call Transfer : The number of times a terminated station goes on-hook and transfers
a call before transferred station answers the call.
• Add On Conference : The number of times that another party is added to an existing con-
nection (without Attendant assistance) and THREE-PARTY CALL-
ING [T-2] is established.
– 123 –
CHAPTER 2 Operations of SV8500 Server
TRAFFIC MEASUREMENT
[LOCALHOST::DTFA] 10, 27, 2005
Route UCD Group Number Incoming Calls Answered Calls Abandoned Calls
1 1 134 114 20
1 2 256 231 25
5 1 45 42 3
1 13 9 1 3 6 0 6 0 1 5 0
– 124 –
CHAPTER 2 Operations of SV8500 Server
1 124 120 4
2 221 221 0
3 453 453 0
4 67 62 5
5 13 13 0
1 13 96 1 544 3 6 544 0 60 0 1 5 0
7 65 64 1
– 125 –
CHAPTER 2 Operations of SV8500 Server
UCD Group Tenant Station Incoming Calls Answered Calls Abandoned Calls
1 1 200 2 2 0
1 1 201 1 1 0
1 1 202 3 3 0
1 1 203 4 4 0
1 1 204 2 2 0
1 13 1 9 11 3 205 6 3 0 6 3 0 1 0 5 0
1 1 206 3 3 0
1 1 207 11 11 0
1 1 208 43 43 0
1 1 209 19 19 0
1 1 210 33 33 0
– 126 –
CHAPTER 2 Operations of SV8500 Server
1 0 1 0 0
2 2 0 0 0
3 0 2 1 0
4 1 3 0 0
5 1 3 1 0
1 13 9 1 3 6 0 6 0 1 5 0
– 127 –
CHAPTER 2 Operations of SV8500 Server
1 13 9 1 3 6 0 6 0 1 5 0
– 128 –
CHAPTER 2 Operations of SV8500 Server
9 24 Erlang 98.123
12 45 Erlang 19.236
1 13 9 1 3 6 0 6 0 1 5 0
– 129 –
CHAPTER 2 Operations of SV8500 Server
– 130 –
CHAPTER 2 Operations of SV8500 Server
• Incoming-Incomplete 1 : The number of incoming call incompletion (due to the dialing of dead
number or invalid number) Note 1
• Incoming-Incomplete 2 : The number of incoming call incompletion (called party is busy, or in-
coming trunk selection NG) Note 2
• Incoming-Incomplete 3 : The number of incoming call incompletion (incoming call is restricted
by office data) Note 3
• Incoming-Incomplete : The number of incoming call incompletion (due to other reason)
Other
Note 1: Dead number means lack of dialed number, non-existent station number.
Note 2: Incoming trunk selection NG indicates that incoming trunks are all busy or cannot be used for some
reason.
Note 3: The restriction by office data includes incoming call restriction at terminal side and restriction of in-
coming trunk tandem connection.
1 13 9 1 3 6 0 6 0 1 5 0
– 131 –
CHAPTER 2 Operations of SV8500 Server
• FPC : Fusion Point Code (FPC) for FCCS Networking via IP service.
• PC : Point Code (PC) for CCIS Networking via IP service
• NUMBER : Station or Terminal Number
• Traffic Data : Traffic Data measured
TRAFFIC MEASUREMENT
Server ID:999
• Sending frequency : Number of times the call is originated from SIP terminal. Also it in-
cludes the number of times of off-hook operations.
– 132 –
CHAPTER 2 Operations of SV8500 Server
• Sending completion call : Number of times the call originated from the SIP terminal is an-
frequency swered by the destination. Also it includes the number of times the
call is connected to Announcement Trunk.
• Arrival frequency : Number of times the call is terminated to SIP terminal (ringer is
heard).
• Call response frequency : Number of times the terminating call is answered by SIP terminal.
• Arrival no response fre- : Number of times the call directed to SIP terminal ends up unan-
quency swered because of the SIP terminal whose power OFF, out of zone
or no vacancies of bandwidth. Note 1
• Handover demand frequen- : Number of times the SP sends the message to request the handover
cy by WLAN Handset (MH Series) toward TP. Note 2
• Handover completion call : Number of times WLAN Handset (MH Series) completes the han-
frequency dover. Note 2
• SIP extension terminal reg- : Number of times SP accepts REGISTER. Note 3
ister demand frequency
• SIP extension terminal di- : Number of times Digest Attestation by SIP terminal is succeeded
gest attestation success fre- and accepted.
quency
• SIP extension terminal di- : Number of times Digest Attestation by SIP terminal is failed and re-
gest attestation failure fre- jected. Note 4
quency
• Talk band all speaking fre- : Number of situations that all speech channels in the SP are in busy
quency state is occurred. Note 5
• SIP extension terminal cut : Number of times sending and receiving the Keep Alive messages are
keep alive failure failed between the SIP terminal and SP
Note 1: Number of unanswered calls also includes the number of all speech channels in busy state.
Note 2: Handover mentioned here is layer 3 level handover that requires changing IP address.
When the handover is layer 2 level handover, the traffic data is not counted as Handover demand fre-
quency and Handover completion call frequency.
Note 3: In the following cases, the number is not counted as this frequency:
• When domain assigned to the SIP terminal is different from the domain in the SP domain list
– 133 –
CHAPTER 2 Operations of SV8500 Server
Note 4: When this count is large in number, wrong password may be assigned to either the TP side or SIP ter-
minal side. When the TP side or the SIP terminal side of password is corrected, this situation does not
occur. For more information of TP side password, refer to SIP terminal Accommodation [S-146] in
Data Programming Guide (Windows)-SIP. For SIP terminal side, refer to the operation manual for
each terminal.
Note 5: This is the number of situations recognized as no vacancies in bandwidth at SP. When this count is large
in number, additional vacant speech channels are needed. The speech channels are added by ASSDN/
ASSDL command. Up to 1200 speech channels are provided.
STEP 1 By using the ASYD/ASYDN command, assign the necessary system data as follows:
Note 1: When Station Peg Count, ATTCON Peg Count or ATT Answer Peg Count is performed.
Note 2: When Terminal Traffic Measurement, Route Traffic Measurement or Connection Route Traffic
Measurement is performed.
STEP 2 By using the ATRF/ATRFN command, assign the traffic measurement programs as follows:
Note 3: Select one measurement TYPE at a time. If two or more measurement TYPEs are needed, repeat the
same steps, following the entry of this command.
– 134 –
CHAPTER 2 Operations of SV8500 Server
Note 4: When ATRF/ATRFN Command is assigned to obtain the Traffic data automatically, log-in state must
be maintained continuously on the PCPro.
An image of a PCPro Menu is shown in Figure 2-19. Terminate all PCPro commands, and
make sure no command is currently running via the Processes button.
– 135 –
CHAPTER 2 Operations of SV8500 Server
Click the Scan New Alarms/Traffic and Collect New Alarms buttons on the PCPro Menu
(confirm the clicked buttons remain in the pressed state). Then, the Traffic Measurement is
activated as programmed.
END
(2) Procedure for Set-up and Start (IP Service Traffic Measurement)
The procedure to set up and start the traffic measurement (related to IP Services) is as follows:
STEP 1 By using the ASYD command, assign the necessary system data as follows:
- ASYD
SYS1, INDEX 8 (Number of Tenants)
SYS1, INDEX 47, b0 (Unit of Traffic Measurement): 0/1 = CCS/Erlang
SYS1, INDEX 47, b7 (Traffic Measurement Service): 0/1 = Out/In Service Assign “1.”
STEP 2 By using the ANTI command, assign the Node number at each connected side:
- ANTI
Assign Node numbers for self-SV8500 and each connected SV8500.
STEP 3 By using the ATRF command, assign the traffic measurement programs as follows:
- ATRF Note 2
Assign traffic measurement TYPE Note 1, PORT number used, and the output INTERVAL and
Time (HOUR/MINUTE), etc. Also, be sure to assign START NODE and END NODE.
Note 1: Select one measurement TYPE at a time. If two or more measurement TYPEs are needed, repeat the
same steps, following the entry of this command.
Note 2: When ATRF/ATRFN Command is assigned to obtain the Traffic data automatically, log-in state must
be maintained continuously on the PCPro.
An image of SV8500 PCPro Menu is shown in Figure 2-19. Terminate all the PCPro com-
mands, and make sure no commands are currently running via the Processes button.
Click the Scan New Alarms/Traffic and Collect New Alarms buttons on the PCPro Menu
(confirm the clicked buttons remain in the pressed state). Then, the Traffic Measurement is
activated as programmed.
END
– 136 –
CHAPTER 2 Operations of SV8500 Server
This Figure shows an example of PCPro menu, which should look similar to the following:
– 137 –
CHAPTER 2 Operations of SV8500 Server
– 138 –
CHAPTER 2 Operations of SV8500 Server
– 139 –
CHAPTER 2 Operations of SV8500 Server
This Figure shows the DTFD command display image (example). The DTFD/DTFDN command should look
similar to this.
Tool Buttons
• Collect Data
Used to collect the Traffic report with regard to the selected Traffic Data TYPE. The result test is shown in
the Data Collection Log display area.
• Stop
Used to quit the currently performed Traffic Data collection.
• Print Log
Used to print out the text data now displayed in the Data Collection Log area
• View Database
Used to view the whole data (based on the selected Traffic Data TYPE), so far stored in the database. More
details are shown in Figure 2-21.
• Clear Database
Used to delete (clear) the whole data (based on the selected Traffic Data TYPE), so far stored in the database.
• Log Colors
Used to designate/change the text font color of the Data Collection Log display area.
• Exit
Used exit this command. (Note that the database contents are not cleared by pressing this button.)
– 140 –
CHAPTER 2 Operations of SV8500 Server
Figure 2-21 Listup Report Window when View Database is Selected (Example)
This Figure shows a sample image of the Listup Report window for the DTFD/DTFDN command. This window appears by taking
the following operations, and is used to obtain a sequence of Traffic data, so far collected and stored in the database. The window is
also used to save the Traffic data text (now displayed in the window) onto the desired PC directory.
Display Area
This area displays the details
on the Traffic report, specified
by the “Page (UP)/Page
(DOWN)” buttons.
Shown here is an example of a
certain first page of “Terminal
Traffic Data (DTF101).”
Page (UP)
Page (DOWN)
Any Traffic data, now in the database, can easily be found via these buttons. Select UP or DOWN,
according to the text display pattern: the newest the first, the oldest the last. Note
Note: When this window displays, the first text to appear is the newest file data. This data is derived from a sequence of Traffic
reports. The newest text (in the database) appears on the first page, and the most current previous version on the next
page.
Figure 2-22 Export Dialog for Traffic Report Text File Saving
If the Save Text File button is selected on the Listup Report window, the dialog box shown below, displays.
(see Figure 2-21 above). If saving the file:
After these steps, a new dialog box displays. Enter the saved file name and directory. Complete the data saving by filling
out these necessary items.
– 141 –
CHAPTER 2 Operations of SV8500 Server
a. The measurement of Traffic TYPE 20 [IP Service Peg Count] and 21 [IP Service Traffic] can be
performed only on a Node-to-Node basis, without consideration of other mediating interface(s).
“Node” refers to:
- self-SV8500 and distant SV8500 (when FCCS Networking via IP/CCIS Networking via IP is used)
b. By designating Traffic TYPE 20 [IP Service Peg Count] in the ATRF command, the following
information can be obtained:
<Origination>
- The number of call attempts
- The number of calls whose origination was blocked
- The number of call origination
- The number of placed call incompletion (due to the dialing of dead number or invalid number) Note
1
- The number of placed call incompletion (connected party is busy, or incoming trunk selection NG)
Note 2
- The number of placed call incompletion (No answer from called party)
- The number of placed call incompletion (due to other reason)
<Termination>
- The number of call termination
- The number of incoming call incompletion (due to the dialing of dead number or invalid number)
Note 1
- The number of incoming call incompletion (called party is busy, or incoming trunk selection NG)
Note 2
- The number of incoming call incompletion (incoming call is restricted by office data) Note 3
- The number of incoming call incompletion (due to other reason)
– 142 –
CHAPTER 2 Operations of SV8500 Server
Note 1: Dead number means lack of dialed number, non-existent station number.
Note 2: Incoming trunk selection NG indicates that incoming trunks are all busy or cannot be used for some reason.
Note 3: The restriction by office data includes incoming call restriction at terminal side and restriction of
incoming trunk tandem connection.
c. Either of CCS or Erlang can be selected for Traffic TYPE 21 [IP Service Traffic].
d. For both Traffic TYPE 20 [IP Service Peg Count] and 21 [IP Service Traffic], free output interval can
be set in the sphere between 30 and 120 (minutes) by 10 minute increments.
e. For both Traffic TYPE 20 [IP Service Peg Count] and 21 [IP Service Traffic], it is only available via
FCCS/CCIS using the IPTRK circuit card. It is not available with the Peer-to-Peer FCCS and Peer-to-
Peer CCIS network.
– 143 –
CHAPTER 2 Operations of SV8500 Server
Billing information can be managed by connecting Telephony Server and an external computer (SMDR
equipment).
Note: SMDR equipment and its software must be provided by the user.
The System provides the SMDR equipment with the following information:
• Call Data
Upon receiving the above information from the System, the SMDR equipment performs editing and manage-
ment of the information and outputs the resulting information. This section explains the information provided
to the SMDR equipment and also explains the method of controlling the interface port between the SMDR
equipment and Telephony Server.
S S U E
T A A TRANSMISSION MESSAGE T
X X
– 144 –
CHAPTER 2 Operations of SV8500 Server
Note: If FCCS service is involved, the message can consist of more than 128 byte data.
ASCII Code
ASCII CODE
0 30 0 0 1 1 0 0 0 0
1 31 0 0 1 1 0 0 0 1
2 32 0 0 1 1 0 0 1 0
3 33 0 0 1 1 0 0 1 1
4 34 0 0 1 1 0 1 0 0
5 35 0 0 1 1 0 1 0 1
6 36 0 0 1 1 0 1 1 0
7 37 0 0 1 1 0 1 1 1
8 38 0 0 1 1 1 0 0 0
9 39 0 0 1 1 1 0 0 1
SPACE 20 0 0 1 0 0 0 0 0 Special Characters Code
STX 02 0 0 0 0 0 0 1 0
ETX 03 0 0 0 0 0 0 1 1
SA 30 0 0 1 1 0 0 0 0
UA 21 0 0 1 0 1 0 1 1
* 2A 0 0 1 0 1 0 1 0
# 23 0 0 1 0 0 0 1 1
– 145 –
CHAPTER 2 Operations of SV8500 Server
1 K 28 60 104
MONTH CALLED AUTHORI-
A NUMBER ZATION (SEE
CODE PARAGRAPH
3 30
ROUTE DAY 7.2.4)
NUMBER
ORIGINATING 32 CALL END (SEE
TRUNK HOUR TIME PARAGRAPH
6 INFORMATION (SEE 7.2.3)
TRUNK PARAGRAPH
NUMBER 34 7.2.2)
MINUTE
9 ORIG 36
SECOND
10
TENANT CALLING
PARTY 38 ACCOUNT 114
CODE YEAR
12 INFORMATION (SEE
STATION (SEE PARAGRAPH
OR PARAGRAPH 7.2.4) 116
ATTEND- 7.2.1) YEAR
ANT
OR 118
ROUTE
TRUNK
NUMBER
18
MONTH SPACE
92 (SEE (20 Hex.)
CALL PARAGRAPH
20 METER- 7.2.7)
DAY ING
CALL START 48
TIME CALLING
22 PARTY
(SEE TENANT
HOUR PARAGRAPH
7.2.2) 96
OFFICE
24 51 CODE
MINUTE CONDI- OF
TION CALLING 128
26 B PARTY ONLY FOR
SECOND NO. 7 CCIS
54 100 (SEE
OFFICE PARAGRAPH
ROUTE ROUTE CODE OF 7.2.8)
NUMBER ADVANCE BILLING
1 INFORMATION PROCESS
(SEE OFFICE
57
PARAGRAPH
ROUTE 7.2.5)
NUMBER
2
– 146 –
CHAPTER 2 Operations of SV8500 Server
1 EI-K 28 60 104
MONTH CALLED AUTHORI-
E NUMBER ZATION (SEE
CODE SECTION
3 30
ROUTE DAY 7.2.4)
NUMBER
TERMINATING
32 CALL END (SEE
TRUNK HOUR TIME SECTION
6 INFORMATION (SEE 7.2.3)
TRUNK SECTION
NUMBER 34 7.2.2)
MINUTE
9 ORIG 36
SECOND
10
TENANT CALLED
PARTY 38 ACCOUNT 114
CODE YEAR
12 INFORMATION (SEE
STATION (SEE SECTION
OR SECTION 7.2.4) 116
ATTEND- 7.2.1) YEAR
ANT
OR 118
ROUTE
TRUNK
NUMBER
18
MONTH SPACE
92 (SEE (20 Hex.)
CALL SECTION
20 METER- 7.2.7)
DAY ING
CALL START 48
TIME CALLED
22 PARTY
(SEE TENANT
HOUR SECTION
7.2.2) 96
OFFICE
24 51 CODE
MINUTE CONDI- OF
TION CALLED 128
26 B PARTY ONLY FOR
SECOND NO. 7 CCIS
54 100 (SEE
OFFICE SECTION
ROUTE CODE OF
NUMBER ROUTE 7.2.8)
ADVANCE BILLING
INFORMATION PROCESS
(SEE OFFICE
57 00
SECTION
00 7.2.5)
00
– 147 –
CHAPTER 2 Operations of SV8500 Server
1 K 28 60 104
MONTH TENANT AUTHORI- (SEE
B ZATION SECTION
CODE 7.2.4)
3 30 62
DAY
9 ORIG 36 68
SECOND
10 TENANT
TENANT CALLING
PARTY 38 ACCOUNT (SEE SECTION 114
CODE YEAR
12 INFORMATION 7.2.4) 71
(SEE SECTION SPACE
7.2.1) (20 Hex.) 116
YEAR
STATION
OR
ATTEND- 118
ANT
18
MONTH SPACE
92 (20 Hex.)
20
DAY SPACE
CALL START (20 Hex.)
48 CALLING
TIME (SEE PARTY
22 SECTION 7.2.2)
HOUR TENANT
96
24 51 (SEE SECTION
MINUTE CONDI- 7.2.6)
TION SPACE 128
26 B (20 Hex.)
SECOND
54
SPACE
(20 Hex.)
• The 9th byte indicates the type of the calling (or called) party. The 10th through 17th bytes are data
pertaining to this calling (or called) party.
– 148 –
CHAPTER 2 Operations of SV8500 Server
• The contents of 12th through 17th bytes vary with the type of the calling (or called) party.
12 1st DIGIT 4
13 2nd DIGIT 0
14 3rd DIGIT 0
15 4th DIGIT 1
12 1st DIGIT 1
13 2nd DIGIT 0
(3) For a trunk (ORIG = 2): Data showing Route Number and Trunk Number
12 1st DIGIT 0
Route
13 2nd DIGIT Number 0 RT No. = 1
14 3rd DIGIT 1
15 1st DIGIT 0
Trunk
16 2nd DIGIT Number 5 TR No. = 50
17 3rd DIGIT 0
– 149 –
CHAPTER 2 Operations of SV8500 Server
18 MONTH 0
19 (01-12) 6
20 DAY 0
THIS INFORMATION SHOWS THAT THE CALL
21 (01-31) 1 STARTED AT 1 O’CLOCK P.M. ON JUNE 1st,
1998
22 HOUR 1
23 (00-23) 3
24 MINUTE 0
25 (00-59) 0
26 SECOND 0
27 (00-59) 0
28 MONTH 1
29 (01-12) 0
30 DAY 2
THIS INFORMATION SHOWS THAT THE CALL
31 (01-31) 0 ENDED AT 9 O’CLOCK 10 MIN. 30 SEC. A.M.
ON OCT. 20, 1998.
32 HOUR 0
33 (00-23) 9
34 MINUTE 1
35 (00-59) 0
36 SECOND 3
37 (00-59) 0
– 150 –
CHAPTER 2 Operations of SV8500 Server
60 1st DIGIT 0
61 2nd DIGIT 4
63 4th DIGIT 1
65 3
66 0
67 3
68 5
69 1
70 SPACE
– 151 –
CHAPTER 2 Operations of SV8500 Server
38 1st DIGIT 1
39 2nd DIGIT 1
41 4th DIGIT 5
Note: An Account Code is a numerical code dialed (up to ten digits) by a station user with the capability
to enter a cost accounting.
Note: An Authorization Code is a numerical code dialed (up to ten digits) by station users that will
override the station’s class (RSC or SFC) for facilities access restriction.
When a call has been originated by route advancing, the following data is transmitted.
– 152 –
CHAPTER 2 Operations of SV8500 Server
54 1st DIGIT 0
ROUTE
55 2nd DIGIT NUMBER 1 0
THE CALL ORIGINATES
VIA ROUTE 3 BECAUSE
56 3rd DIGIT 3 ROUTE 30 IS BUSY.
57 1st DIGIT 0
ROUTE
58 2nd DIGIT 3
NUMBER 2
59 3rd DIGIT 0
The 51st through 53rd bytes are Condition B Information. The Condition B Information indicates the
following data:
51 C2 0, 1 or SPACE
52 C1 0–3 or SPACE
53 C0 0–5 or SPACE
The value of call metering from the Central Office is transmitted via the data from the 92nd byte to 95th
byte.
– 153 –
CHAPTER 2 Operations of SV8500 Server
92 1000 5
95 1 0
10.2.8 Office Code of Calling (Called) Party and Billing Process Office
The 96th byte through 99th byte indicates the Office Code of Calling (Called) Party terminated via
CCIS line.
The 100th byte through 103rd byte indicates the Office Code of the office processing centralized billing
for CCIS network.
96 1st DIGIT 8
Below is the text format for billing information (FCCS) transmitted to the SMDR equipment.
K
Kind
S / Kind E
of
T 0 ! K L Data Data Transmission Data of Data Transmission Data T
X / Length Data Length X
Note
M
– 154 –
CHAPTER 2 Operations of SV8500 Server
KIND
KK KL KM
OF CONTENTS
(OUTGOING) (INCOMING) (STATION)
DATA
00 Not Used
01 Outgoing Trunk/Incoming Trunk Information Provided Provided -
02 Calling Party Information (Station Number) Provided - Provided
03 Calling Party Information (Telephone Number) Conditionally - Conditionally
Provided Provided
04 Called Party Information (Station Number) - Provided Provided
05 Called Party Information (Telephone Number) - Conditionally Conditionally
Provided Provided
06 Call Start/Call End Time Provided Provided Provided
07 Account Code Conditionally Conditionally Conditionally
Provided Provided Provided
08 Condition B Information Provided Provided Provided
09 Alternate Routing Information/Incoming Route Provided Provided -
Number
10 Dial Code Provided Conditionally -
Provided
11 Office Code Information (For CCIS) Conditionally Conditionally -
Provided Provided
12 Authorization Code Conditionally Conditionally -
Provided Provided
13 Condition C Information + Billing Info/Call Metalling Provided Conditionally -
Info Provided
– 155 –
CHAPTER 2 Operations of SV8500 Server
KIND
KK KL KM
OF CONTENTS
(OUTGOING) (INCOMING) (STATION)
DATA
– 156 –
CHAPTER 2 Operations of SV8500 Server
55 Logical FPC1 1
Authori-
130 7
Alternate zation
205 Code 0 ~ 0
Physical Routing 280 1 6
Information (Max 16 Con-
0 digits.) verted
60 Converted Number
Logical
3 135 Number
210 (Max. 6
285 digits)
FPC2
Year
65 Call ETX 1
140 Physical 8
Start 1 MA-ID
Time 215 3 1
Month 290 0
0, 0, 0
Day Logical
70 C
145
Hour
– 157 –
CHAPTER 2 Operations of SV8500 Server
05 170
35 0 ~ 2 Account
Code 240
105
Automatic
FPC Number
(3 digits) Indication Automatic
Account 175 Number
(Max. 32
40 User Code Indication
digits)
Group (Max. 16 245 Note
Number Called 110 digits)
Party
Information 180
45 (Telephone
1 250
Telephone 115 1
Number 0
(Max. 16 0 185
ETX
50 digits) 8
Condition B Office
Code of 255
0 Information
/
120 Note Calling
C2 Party
Logical Office Code
Route No. C1 190 Office Information
55 C0 Code of
0 Billing Pro- 260 1
125 9 cess Office 8
1 1
1
195 0
0 2
60 6 0 ~ 1 Called
FPC1 Incoming 265 Party MA-ID
3
Route MA-ID
130
Number (Max. 5
Physical Note digits)
200
Year RT No. 1
65
For more information on the data to which the Note marks are attached, see Reference.
– 158 –
CHAPTER 2 Operations of SV8500 Server
Minute
30
Second
100
Telephone Milli-Second
Number
35 (Max. 16
digits)
105 Year
Call End
Time
40 Month
110
Day
0
4
Hour
45 1
0 Minute
115
ORIG (Note)
Called
Party Second
Tenant
(3 digits) Information
50 (Station No.)
Milli-Second
120
STN No.
ATT CON 0
No. 7
55 (6 digits) 0 1
~
1 6
125
05
0 2
~
60 3 2
Account
Code
FPC 130 Account
(3 digits) Code
(Max. 16
User Group digits)
65 Number
For more information on the data to which the Note marks are attached, see Reference.
– 159 –
CHAPTER 2 Operations of SV8500 Server
Reference
O Station No.
R Tenant
ATTCON No.
02 10 I RT / TK No.
G (3 digits)
(6 digits)
C C C
08 03 2 1 0
C1 = 0: -
1: Call Origination by OG Queuing
2: Call Origination by dialing with accounted code
3: Call Origination by OG Queuing & dialing with accounted code
4: Call Origination by Call Forwarding Outside
5: -
6: Call Origination by Call Forwarding Outside & dialing with accounted code
C2 = 0: -
1: Call was transferred
2: Billing is continued
3: Call was transferred & billing is continued
4: Call was transferred to last called party
5: Abandoned Call
– 160 –
CHAPTER 2 Operations of SV8500 Server
Data = 09: Alternate Routing Information (KK) / Incoming Route Number (KL)
01
•
Billing Info
05
13 C /
•
Call Metering
07
0: No Charge Information
1: Charge Information for 1 cent unit
2: Charge Information for 0.1 cent unit
3: Charge Information for 10 cent unit
4: Charge Information for $1 unit
5: Charge Information for $10 unit
6: Calling Metering (4 digits)
F: Charge Information Error
– 161 –
CHAPTER 2 Operations of SV8500 Server
Bill
01 Notification
14 • D
ATTCON
04 Number
01
16 * Automatic Number Indication (maximum 32 digits)
~
33
– 162 –
CHAPTER 2 Operations of SV8500 Server
11.1 Overview
ATTENTION
Contents
Original office data and its redundant data can be managed in two different data drives (usu- Static Sensitive
Handling
Precautions Required
ally Drive B and C), to deal with failure causing the data loss. In this way, for example, even
when office data is lost due to failure occurring while the office data is being updated, the pre-
vious office data can be easily loaded because it is already managed in another drive. In FCCS system, this ser-
vice can be performed to all nodes.
Figure 2-23 CF card contents
Drive B
Office data
used for office data
Drive C Office data
(Redundance)
Old program
Drive D
(1) Before office data update, save the existing office data to CF card from the memory using the MEM_HDD
command. Specify a Drive (usually Drive C) as the destination to save.
(2) After office data update has finished, save the updated office data to CF card from the memory using the
MEM_HDD command. Specify a different Drive (usually Drive B) from the Drive where the existing of-
fice data is saved as the destination to save.
(1) Confirm the Drive where the existing office data is saved referring to the date of office data file using the
DHDF command.
(2) Execute “Program & Office Data Load & System Initialize” by the SINZ command. For this operation,
specify the Drive (usually Drive C) where the existing office data has been saved. The Drive can be spec-
ified by [Option] in the menu bar. In default setting, Drive B is specified.
(3) Save the office data before update to CF card from the memory using the MEM_HDD command. Specify
the Drive (usually Drive B) where originally updated office data has been saved as the destination to save.
1. In the routine diagnosis, office data verification and data backup are only applied to the Drive where office
– 163 –
CHAPTER 2 Operations of SV8500 Server
• “Program & Office Data Load & System Initialize” is executed by the SINZ command.
11.2.2 Programming
Redundant Data Memory Backup can be done by following the predeclare steps in Redundant Data Memory
Backup Procedure.
Note: Office data that is saved from MEM to CF card by using MEM_HDD command can be saved in other
storage device. Use PCPro Tools for this backup. See “Office Data Backup” - “<How to Download the
Office Data>” for more details.
– 164 –
CHAPTER 2 Operations of SV8500 Server
This feature is used to output log that includes the causes of low voice quality and abnormal status of IP device.
Therefore, network administrator will be able to understand its cause and figure out how to solve the problem.
Note 1: For more information such as available firmware version, please refer to [R-58] RTP Information Out-
put in Data Programming Manual - Business.
A history (containing speech time, information of opposite party, IP address, MAC address, and voice qual-
ity) per speech is collected and output.
If a user makes a complaint about voice quality, the appropriate data can be retrieved in the form of speech
logs, which can be used to confirm and investigate the cause.
When an event such as autonomous reset occurs on terminals, the system outputs the reset factor and time
of the cause. If it is caused due to packet fault, the system also outputs the number of times that packets
have been sent/received/retransmitted, which will be useful to investigate the cause.
If a user makes a complaint about the terminal control and its status, the appropriate data can be retrieved
in the form of speech logs, which can be used to confirm and investigate the cause.
Note 2: Communication Log Collection Function and Fault Log Function are available depending on termi-
nals. Please refer to [R-58] RTP Information Output in Data Programming Manual - Business for more
detailed information.
Warning Tone is generated to indicate a deteriorated voice quality due to the RTP packets loss reaching the
predetermined threshold. Beeps are heard with tone duration of 120 ms and pause of 100 ms. The packet
loss threshold is 20% of total expected packets within 3 consecutive seconds or more. Packet loss is
checked every 1 second. If RTP packet loss continues the Warning Tone will be not generated one after
another but 10 seconds after the first one.
– 165 –
CHAPTER 2 Operations of SV8500 Server
For SNMP Manager, see SNMP [S-148] of Data Programming Manual - Business.
For SNMP Manager, see SNMP [S-148] of Data Programming Manual - Business.
To display the information as system message on PCPro, set ASYDL SYS1 INDEX996 Bit2 = 1. For more
detailed information about the system messages, refer to the appropriate manuals for the system.
– 166 –
CHAPTER 2 Operations of SV8500 Server
0x01 FPC
0x00 NOP
0x60 0 1 1 0 0 0 0 0
0x20 0 0 1 0 0 0 0 0
0x01 0 0 0 0 0 0 0 1
0x00 0 0 0 0 0 0 0 0
0x60 Group = 12 LV = 0
0x20 0 MG = 8 U = 0
0x01 FPC = 1
0x00 NOP = 0
Thus, Module Group = 8, Unit = 0, Group = 12, Level = 0 are obtained in this instance.
– 167 –
CHAPTER 2 Operations of SV8500 Server
Note: In the following terminals, even though the warning tone is generated, 0 will be output.
• DT700 Series
• DtermIP (SIP)
• DtermSP30 (SIP)
I: IP Address
Convert the value to decimal on a byte basis to obtain IP Address.
0x0A29CF64 = 10.41.207.100
J: MAC Address
Convert the value to decimal on a byte basis to obtain MAC Address.
0x0060B9C39B2C = 0.96.185.195.155.44
K: LOC-ID
0x0001 = 1
Note: For each answered call two Call Statistics messages are generated.
– 168 –
CHAPTER 2 Operations of SV8500 Server
Examples of Log
Example 1
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
– 169 –
CHAPTER 2 Operations of SV8500 Server
Example 2
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
– 170 –
CHAPTER 2 Operations of SV8500 Server
Example 3
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K
– 171 –
CHAPTER 2 Operations of SV8500 Server
Note: This is an example when the system outputs 36-N. Note that the format is variable.
4: 1323 5658 021E 0200 5:1000 0000 0900 0000 6:0000 0000 0000 0000
[11] [6] [7] [12] [9] [13] [14] [15] [16]
7: 1300 0000 1100 0000 8:0000 0000 0000 0000 9:0000 0000 0000 0000
[17] [18]
Make sure [1] (EN) and [2] (Sequence Number), the sequence numbers on the same EN are continuous data
related to the EN. Fault logs by the same terminal are divided into packets and output, therefore, it is required
to analyze the data by grouping the same header.
4: 0000 0000 0000 0000 5:0000 0000 0000 0000 6:0000 0000 0000 0000
7: 0000 0000 0000 0000 8:0000 0000 0000 0000 9:0000 0000 0000 0000
– 172 –
CHAPTER 2 Operations of SV8500 Server
0x01 FPC
0x00 NOP
0x60 0 1 1 0 0 0 0 0
0x20 0 0 1 0 0 0 0 0
0x01 0 0 0 0 0 0 0 1
0x00 0 0 0 0 0 0 0 0
0x60 Group = 12 LV = 0
0x20 0 MG = 8 U = 0
0x01 FPC = 1
0x00 NOP = 0
Thus, Module Group = 8, Unit = 0, Group = 12, Level = 0 are obtained in this instance.
– 173 –
CHAPTER 2 Operations of SV8500 Server
[3]: IP Address
Convert the value to decimal on a byte basis to obtain IP Address.
0x0A29CFC9 =10.41.207.201
[11]: Reset Execution Time: 2004/5/18 13:23 56.58 (Year/Month/Day Hour:Minute Second)
– 174 –
CHAPTER 2 Operations of SV8500 Server
00 Not used - -
01 before registra- During “DHCP Connecting....” Failure before registration such as fail-
tion/ indication, the terminal was placed in ure while acquiring DHCP address,
before DRS01 configuration mode and Save or cancel DHCP server connection timeout
(Initial Setting was performed.
Request)
Response)
03 after registration/ - Failure immediately after registration
during initializa- completion such as 200 OK Receive
tion timeout for initial SUBSCRIBE and no
reception of initial SUBSCRIBE from
the server
04 during call pro- Reset occurred because of timeout Not used
cess while waiting to receive TIR PAW.
05 during partial ini- - Not used
tialization
06 diagnosis com- Reset occurred after “Network Busy” Response wait timeover for SUB-
mand not SCRIBE or NOTIFY/SUBSCRIBE is
received/Keep- expired.
alive NG
07 Software Reset Request Reset was requested by the system/ Reset was requested by the server.
Reset occurred after receiving All
ClearPAW direction.
08 DHCP lease is expired Reset occurred after DHCP Lease DHCP Lease Expiration or NACK
Expiration. Reception
09 Configuration mode is After placing in Configuration Mode Configuration menu is ended.
ended from clock indication, save or cancel
(DtermIP only) was performed in the mode.
0A Reset Request by PROTI- Terminal reset was requested by PCPro Not used
MIS (DtermIP only) commands such as AKYD, ADKS or
MBST.
0B - Not used - -
– 175 –
CHAPTER 2 Operations of SV8500 Server
[12]: Protocol
0x01/0x02/0x03 = iLP-PM/PROTIMS/SIP
The following shows how to count the numbers and the meaning of each protocol.
This example is applied for all the parameters.
– 176 –
CHAPTER 2 Operations of SV8500 Server
Sent/
Received DtermIP (SIP)/
Control iLP-PM (0x01) PROTIMS (0x02) Soft Phone (SIP)
Packets (0x04)
Information
– 177 –
CHAPTER 2 Operations of SV8500 Server
The following is an example when fault logs are output eight times. One data can be made by connecting three
related messages in the example. This shows the appropriate parts extracted from the system messages.
Eight fault logs and eight reset factors exist in the messages.
Data Kind: 01 (Reset Factor)
Header Reset Factor (1)
1:B91F 0000 81AC 10FD 2:1D01 8400 0162 0800 3:090B 09DF 2001 0610 4:2140 5500 090B 09DF
Reset Factor (2) Reset Factor (3)
5:2004 0610 2142 4300 6:0644 058B 2004 0610 7:2213 1900 0944 0AE4 8:0000 0000 0000 0000
No data is assigned here.
– 178 –
CHAPTER 2 Operations of SV8500 Server
A: CPU Number
B: Output Time
C: Self-EN
D: Output Time
F: Reset Factor
J: RTCP NG Time
– 179 –
CHAPTER 2 Operations of SV8500 Server
Examples of Log
Example 1
Take statistics of area (E) on the basis of reset factor (F) and reset execution time (G).
– 180 –
CHAPTER 2 Operations of SV8500 Server
Example 2
Take statistics of users (C) on the basis of reset factor of a terminal (F).
Also take statistics of status of RTCP sent/received (H, I, J).
– 181 –
CHAPTER 2 Operations of SV8500 Server
Example 3
Take statistics of network status including packet retransmission rate and retransmission NG
rate (H, I, J), on the basis of terminal user and area (C, D, E).
– 182 –
CHAPTER 2 Operations of SV8500 Server
(1) Brief
(2) Cause
Because DHCP server had sent back NACK, DtermIP has performed autonomous reset.
From logs occurred when re-registration has been completed, it can be analyzed that all of the DtermIPs have
performed autonomous reset around the same time because the valid term for IP addresses provided by DHCP
server had been expired. (This includes terminals that received NACK indicating 50% of the valid term has
passed.)
(1) Brief
When DtermIP originates call via MC-MG (COT), sometimes no tone is heard.
(2) Cause
While peer-to-peer connection was being handled, timeout of H.245 sequence occurred due to packet delay/loss.
Logs are output when errors occur in established peer-to-peer connection. From these logs, it can be determined
that connection handling is abnormal.
From logs caused for peer-to-peer disconnection, RTP arrival status on end points can be recognized.
– 183 –
CHAPTER 2 Operations of SV8500 Server
(1) Brief
(2) Cause
By confirming retransmission times/retransmission failed times from collected logs, it can be determined that
the problem could be caused on network and SV8500/PHD sides.
By seeing retransmitted NG occurred on two-way, it can be determined that the fault could have occurred on the
network.
(1) Brief
The cause of network fault can be analyzed by using Call Log Collection Function and seeing its logs including
information of opponent, speech start time, speech end time, RTP arrival status when noise or no tone is caused
during speech, status of discarded packets, enable/disable of warning tone, and information on end points.
– 184 –
CHAPTER 2 Operations of SV8500 Server
(1) Brief
Confirm the reset factor/generation time by using Fault Log Collection Function.
(1) Brief
By specifying objects for Call Log Collection and shortening the period, confirm the number of times for
retransmitting and discarding packets (retransmission failed) per unit time.
(1) Brief
(2) Cause
Check IP addresses from logs collected after re-registration, and then make sure any of the equipment installed
in the network does not have the same IP addresses.
– 185 –
CHAPTER 2 Operations of SV8500 Server
During conversation, real-time Call Information (Codec, Payload Size, Lost Packet, etc.) can be displayed in
LCD on DtermIP by pressing Call Information Display Key assigned as FKY or Soft Key. The Call Information
is automatically updated every five seconds.
IP Network
13.1Operation
For operations on the terminal side, refer to Operating Procedure of [T-65] on Data Programming Manual -
Business.
(1) Brief
Call is disconnected.
(2) Cause
Due to unmatched duplex link between switches or network load, RTP packets are discarded in the network.
(3) Checking the Call Information Display helps to find the cause.
When the decreasing number displayed for 1.Lost Packet in Call Information Display is checked, it is noticed
that RTP packets are discarded while the DtermIP is trying to receive RTP packets.
(1) Brief
Using Call Information Display, which displays Codec/Payload Size, makes it easy to check Codec/Payload
Size.
– 186 –
CHAPTER 2 Operations of SV8500 Server
14.1Overview
This feature allows the maintenance personnel to disconnect/connect the PC port of the IP Stations from/
to the network using PCPro. For example, the maintenance personnel can quickly disconnect the PC (that
is connected to the PC port of IP Station) from the network when virus is detected on the network.
14.2Operating Procedure
14.3Service Conditions
(2) This feature can be executed while the terminals registered to the System.
(4) The status of the PC port can be saved on a station number basis.
(5) The following shows the service conditions only for DtermIP (Proprietary Protocol).
(a) PC Port setting is canceled if the DtermIPs (Proprietary Protocol) register to the System again after
the terminal reset. Therefore, DtermIPs (Proprietary Protocol) needs to be placed in “PC Port shut-
down” status after each registration.
(b) This feature is not available for DtermIPs which have not yet registered to the System. It is required
to execute this feature after completing the registration.
(c) If this feature data (CPCP command) is set on the terminals in logout status, the set data does not take
effect even after the terminals log into the System. In this case, the CPCP command data setting is
required after the registration.
(d) To use this feature (CPCP command control), the following configuration setting on the terminal is
required.
• Select “Automatic” from the User Menu o Ether Port Setting o PC Port Settings o Port Available
(PC).
When “Automatic” is selected:
If the software reset is executed, the status of the PC port can be maintained.
If the hardware reset is executed after turning off the terminal, the status of PC port is also reset (PC
port will be connected to the network).
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CHAPTER 2 Operations of SV8500 Server
When “Automatic” is not selected, the status of the PC port follows the configuration setting.
Configuration Setting
CPCP Command Setting Status of PC Port
on Terminal
Connection PC port is connected.
Automatic Note 3 Disconnection PC port is disconnected.
No data setting PC port is connected.
Connection PC port is disconnected.
OFF Disconnection PC port is disconnected.
No data setting PC port is disconnected.
Note 4: If the terminal with “Automatic” is connected to the system which does not support this feature, the PC
port is connected.
(6) The following shows the service conditions only for SIP Multiple Line terminal.
(a) The data setting (CPCP command) for the terminals in logout status is also available. The set data
takes effect after the terminals log into the System.
(b) To use this feature (CPCP command control), the following configuration setting on the terminal is
required.
• Select “Automatic” from the User Menu o Advanced Settings o PC Port Settings o Port Avail-
able (PC).
When “Automatic” is not selected, the status of the PC port follows the configuration setting.
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CHAPTER 2 Operations of SV8500 Server
15.1 Overview
License registration information, including the number of license, the number of registered IP terminals,
and the number of consumed license, are displayed in this feature. By reading out the license registration
information, maintenance personnel can analyze the terminal configuration for terminal types and can
grasp the current terminal registration state. This function helps the maintenance personnel to administrate
terminal licenses with efficiency.
This feature is used to see the remaining number of license depending on the system capacity and the num-
ber of currently operating terminals when necessary to add new terminals in the network.
• License registration: The number of licenses user has purchased. Licenses registered in the system
is displayed for each terminal type. Each IP terminal turns available by ap-
plying this license.
• IP Terminal registration: The number of IP terminals currently registered on the system data. The num-
ber of registered terminals is displayed on terminal group basis.
• License consumption: The number of terminals registered on the office data and in operation; login
stations and MC/MG devices completing startup procedure, is displayed.
Activate DPTR command by PCPRo and click “DETAILS” tab. For more information, see DPTR com-
mand in Chapter 6.
(1) Terminals with no license are not displayed by this command, even when the terminal data is assigned in
office data.
(2) This feature is independent of the connected line’s condition, like in FCCS connection.
None.
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16. FTP SERVER SUPPORT (LAN1)
When Telephony Server is used as an FTP server, the following file transfer services are supported between a
remote PC and CF cards.
16.1Operating Procedure
STEP 1 Start up a remote PC which FTP client software is installed in. Then log in to FTP server.
Enter Telephony Server’s IP address (Note 1) after FTP command using FTP client software.
Note 1: Enter the IP address of LAN1 connector on ACT side CPU/STBY side CPU by the ATDL command.
• For the single CPU, enter the ACT side CPU IP address.
• for the dual CPU, enter each IP address (#0, #1) of ACT side CPU/STBY side CPU by the ATDL
command
Note 2: The files are transferred to/from the directory in which a connection is made via FTP. For examples,
in the following case, the directory “C:\temp” is used to transfer files to/from FTP server (Telephony
Server).
C:\temp>ftp 10.41.207.224
Note: The following message appears when login to Telephony Server is succeeded.
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CHAPTER 2 Operations of SV8500 Server
STEP 3 Type the command “bin” to prepare to transfer the files in binary.
ftp>bin
STEP 4 Type the command “put” to upload a program file to FTP server (Telephony Server).
Example) Transfer “itlisipe.tgz” from the remote PC to the directory of Telephony Server.
ftp>put itlisipe.tgz
STEP 5 Make sure that the file has been written in the specified directory using “ls” or “dir” command.
ftp>dir
ftp>bye
STEP 2 Execute further operations referring to the “Firmware Auto Update Tool for DT700 Series” sec-
tion in Peripheral Equipment Description.
16.2Service Conditions
• The table below provides command information related to FTP control and the directory tree in FTP server
(Telephony Server).
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CHAPTER 2 Operations of SV8500 Server
• Directories in the CF card differ in each maintenance user account assigned by ADTM command. If files
are written using the maintenance user account “A” for example, these files cannot be browsed using the
maintenance user account “B.”
• When Telephony Server is logged in using login name of the maintenance user account, the following di-
rectories and files exist in default state. However, do not use these directories and files.
Directory:
bin
lib
File:
..bash_logout
..bash_logout.rpmorig
..bash_profile
..bash_profile.rpmorig
..bashrc
..bashrc.rpmor
• When the system is in Dual Configuration, the maintenance user account can be used for both of #1 and #0
CPU CF cards. When writing the same files to both #1 and #0 CPU CF cards, IP address for each CPU CF
card needs to be entered because files are operated on CPU CF card bases via FTP server.
• When the maintenance user account is deleted, all of the written files and created directories using the ac-
count are also deleted.
• Change the transfer method from ASCII (default) to binary form by using “bin” command.
• If the ADTM command data is changed, back up the office data by MEM_HDD command for the change
to take effect in the STBY side.
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CHAPTER 2 Operations of SV8500 Server
16.3Programming
STEP 2 On Options tab, select “Activation setting of Internal server” in function list of LAN1 field, and
then click the Execute button.
STEP 3 On Activation setting of Internal server window, check the checkbox of “FTP Server” in In-
ternal Server list of LAN1 field to ON. Then click the Set button.
STEP 2 On Options tab, select “Maintenance User Account Settings” in function list of LAN1 field, and
then click the Execute button.
STEP 3 On Maintenance User Account Settings window, click the Add button.
STEP 4 Maintenance User Account Settings sub-window appears. Enter the following parameters,
and then click OK button.
Note: Refer to ADTM: Assignment of Data for TCP/IP Module in Command Manual for available characters
to enter the Login Name and Password.
STEP 5 On Maintenance User Account Settings window, click the Set button.
STEP 2 On Options tab, select “Activation setting of Internal server” in function list of LAN1 field, and
then click the Execute button.
STEP 3 On Activation setting of Internal server window, check the checkbox of “FTP Server” in In-
ternal Server list of LAN1 field to OFF. Then click the Set button.
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CHAPTER 2 Operations of SV8500 Server
STEP 2 On Options tab, select “Maintenance User Account Settings” in function list of LAN1 field.
Then operate the following procedure.
Select the maintenance user account to inactivate FTP server, and click the Edit button. Check
the checkbox of “FTP” to OFF, and then click the Set button.
Select the maintenance user account to delete, and click the Delete button. Then click the Set
button.
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CHAPTER 3 System Messages
System messages display during routine diagnosis, system operation status controlling, and fault
occurrence. Figure below shows an example of a system message.
Meaning:
Alarm Level
(Indicated by Alarm Lamp) Note
Note: There are four kinds of alarm information indicated by alarm lamps: MN, MJ,
SUP, and No Indication.
(3) : LP00-0-ACT
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CHAPTER 3 System Messages
This section explains how to collect the System Messages by the PCPro.
The figure below shows icons that are related to system message collection.
STEP 1 To enable System Message Scan service, assign “1” to SYMSCAN parameter on AIOC com-
mand for IOC Port Number = 0.
STEP 3 Click “Scan New Alarms/Traffic” and “Collect New Alarms” buttons to place these buttons into
pressed position (ON).
When the Fault Scanning is effective, PCPro can scan the System status by polling every 20 seconds. If the
System has faults, DFTD command is automatically activated and System Messages are output.
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CHAPTER 3 System Messages
Read Messages: Display all the System Messages which are currently occurring. These
messages are stored in the database in the PC.
Cancel: Close the DFTD command. (The data in the database is not cleared.)
Stop: Abort the readout of the System Message(s).
Print: Print out the System Message(s) displayed on the screen.
File Save: Save the System Message(s) displayed on the screen into the file.
Clear Log Window: Clear the System Message(s) displayed on the screen.
View Database: Display all the System Messages stored in the database.
Clear Database: Clear all the System Messages stored in the database.
Colors: Set the colors of the background, lamps and letters on the screen.
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CHAPTER 3 System Messages
STEP 1 After reading out the System Messages by DFTD, click “View Database” button to display a
listup report similar to the following.
STEP 2 On the Listup Report window, click button to export the System Messages in a text file.
STEP 3 The following dialog appears. Select “Text (TXT)” in “Format” list box and “Disk file” in “Des-
tination” list box respectively.
STEP 5 Save the data by specifying an appropriate file name and directory in which the file to be saved.
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CHAPTER 3 System Messages
3. System Messages
This section explains how to read and analyze system messages displayed during routine diagnosis, system
operation status controlling, and occurrence of a fault within the system. The following table provides a list of
system messages.
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CHAPTER 3 System Messages
– 200 –
CHAPTER 3 System Messages
– 201 –
CHAPTER 3 System Messages
– 202 –
CHAPTER 3 System Messages
– 203 –
CHAPTER 3 System Messages
– 204 –
CHAPTER 3 System Messages
This message displays when the processor is reset due to a failure in the system.
1: XXXX XX00 XXXX XX00 2: XXXX 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
3 Related-call Release Result b7: 0/1 = Call Release Processing after restart ->Normal End/Abnormal
End
b7 b0
Reference: See section 4.7.1 on page 640, for the repair procedure.
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CHAPTER 3 System Messages
4 Data Load Result after restart b0: Office Data Load Status
processing 0/1 = Normal End/Abnormal End
b1: Call Forwarding Data Load Status
b7 b6 b5 b4 b3 b2 b1 b0 0/1 = Normal End/Abnormal End
b2: SPD Data Load Status
0/1 = Normal End/Abnormal End
b3: RCF Data Load Status
b15 b14 b13 b12 b11 b10 b9 b8
0/1 = Normal End/Abnormal End
b4: NDD Data Load Status
0/1 = Normal End/Abnormal End
b23 b21 b20 b17 b16 b5: Network DM Data Load Status
0/1 = Normal End/Abnormal End
b6: Local DM Load Status
0/1 = Normal End/Abnormal End
b31 b24 b7: DM Load Status
0/1 = -/DM Non Load
b8: User Assign Soft Key Data Load Status
0/1 = Normal End/Abnormal End
b39 b37 b35 b34 b33 b32 b9: Sub-Station Transfer Data Load Status
0/1 = Normal End/Abnormal End
b10: ACD Station Transfer Data Load Status
0/1 = Normal End/Abnormal End
b47 b40
b11: Call Block data Load Status
0/1 = Normal End/Abnormal End
b12: ICB Data Load Status
0/1 = Normal End/Abnormal End
b13: Expansion Speed Dial Data Load Status
0/1 = Normal End/Abnormal End
b14: Call Forwarding-Logout Data Load Status
0/1 = Normal End/Abnormal End
b15: SPD Data Load Status for DtermIP
0/1 = Normal End/Abnormal End
b16: Drive 0 (B) Load Status
0/1 = -/Drive Number 1 Load
b17: Drive 2 (C) Load Status
0/1 = -/Drive Number 2 Load
b20: Drive 0 (A) Load Status
0/1 = -/Drive Number 0 Load
b21: Drive 3 (D) Load Status
0/1 = -/Drive Number 3 Load
b32: H.323 Call Forwarding Data Load Status
0/1 = Normal End/Abnormal End
b33: MA-ID Data Load Status
0/1 = Normal End/Abnormal End
b34: SR-MGC Data Load Status
0/1 = Normal End/Abnormal End
b35: SIP Extension Call Forwarding Data Load Status
0/1 = Normal End/Abnormal End
b37: SPD Name Data Load Status
0/1 = Normal End/Abnormal End
b39: Day/Night Data Load Status
0/1 = Normal End/Abnormal End
b40: Local Phone book Data Load Status
0/1 = Normal End/Abnormal End
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CHAPTER 3 System Messages
This message displays when a fault has occurred to the clock oscillator in the CPU.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Reference: See section 4.7.1 on page 640, for the repair procedure.
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CHAPTER 3 System Messages
C-Level infinite loop is a state where a clock-level program, running under clock interrupt disable state, is in an
infinite loop. This message displays when the counter value to check the normality of the processing has become
abnormal.
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CHAPTER 3 System Messages
– 209 –
CHAPTER 3 System Messages
Reference: See section 4.7.1 on page 640, for the repair procedure.
– 210 –
CHAPTER 3 System Messages
– 211 –
CHAPTER 3 System Messages
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 212 –
CHAPTER 3 System Messages
This message displays when, in the CPU program processing, the counter value to check the normality of the
processing has become abnormal.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
3
b0: 0/1 = -/B-Level Infinite Loop
b7 b1 b0 b1: 0/1 = -/Task Timer Timeout
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CHAPTER 3 System Messages
This message displays when a fault, such as the Clock down or C-Level infinite loop error, has occurred.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Reference: See Control System Fault - Fault Occurs Intermittently on ACT side, Control System Fault - STBY
Side Is Faulty for the repair procedure.
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CHAPTER 3 System Messages
This message displays when Central Processing Unit (CPU) has been abnormally interrupted in the process. If
the system receives this event, the system automatically executes the following actions depending the event
count.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
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CHAPTER 3 System Messages
– 216 –
CHAPTER 3 System Messages
This message displays when link information cannot be written into the switch memory of the TSW in both
systems.
1: XXXX XXXX XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
2 Status at the time of fault detection b0: 0/1 = TSW System 0/TSW System 1
b6: Speech Path in ACT status
b7 b6 b0 0/1 = System 0/System 1
Reference: See section 4.5.3 on page 633, for the repair procedure.
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CHAPTER 3 System Messages
This message displays when link information cannot be written into the switch memory of the TSW card in one
of the dual systems.
1: XXXX XXXX XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Reference: See Speech Path System Fault - STBY Side Has Become Fault for the repair procedure.
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CHAPTER 3 System Messages
This message displays when the link information cannot be written into the switch memory of the TSW in both
systems.
1: XXXX XXXX XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
2
b0: 0/1 = TSW 0/TSW 1
b6: 0/1 = Speech Path in ACT status
b7 b6 b0 System 0/System 1
Reference: See Speech Path System Fault - Fault Related to Speech, Control System Fault - Fault Occurs
Intermittently on ACT sidefor the repair procedure.
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CHAPTER 3 System Messages
This message displays when the link information cannot be written into the switch memory of the TSW card in
one of the dual systems.
1: XXXX XXXX XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Reference: See Chapter 5 Speech Path System Fault - Fault Related to Speech, Speech Path System Fault -
STBY Side Has Become Fault, Control System Fault - Fault Occurs Intermittently on ACT side for the repair
procedure.
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CHAPTER 3 System Messages
This message displays when the system detects a clock failure, such as TSW internal clock down or Frame Head
down, in both systems.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Reference: See Chapter 5 Speech Path System Fault - When Dial Tone (DT) Cannot Be Heard for the repair
procedure.
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CHAPTER 3 System Messages
This message displays when the system detects a clock failure, such as TSW internal clock down or Frame Head
down, in one of the dual systems.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Reference: See Chapter 5 Speech Path System Fault - STBY Side Has Become Fault, for the repair procedure.
– 222 –
CHAPTER 3 System Messages
This message displays when the system detects a fault, such as input clock all down or output clock down in the
PLO cards, at both sides.
1: XXXX XXXX XX00 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
2 Valid Information bit for Scan b0-b7: Bit position corresponding to the detected information in Scan Data 1
Data 1 ( 4 ) is flagged “1”.
b7 b6 b5 b4 b3 b2 b1 b0
3 Valid Information bit for Scan b0-b7: Bit position corresponding to the detected information in Scan Data 2
Data 2 ( 5 ) is flagged “1”.
b7 b6 b5 b4 b3 b2 b1 b0
Reference: See PLO Card Replacement Procedure, for the circuit card replacement procedure.
– 223 –
CHAPTER 3 System Messages
4 Scan Data 1: Current Status of PLO b0: Clock status at time of detection
card 0/1 = STBY/ACT
b1: Circuit Card status at time of detection
b7 b6 b5 b4 b3 b2 b1 b0 0/1 = PLO synchronizing/PLO self running or drift abnormal
b2: 0/1 = -/Input clock down
b3, b4: Route of Input clock
5 Scan Data 2: Current Status of PLO b0: 0/1 = -/Five milliseconds Burst Clock down
card b1: 0/1 = -/Frame Synchronization from SYNC card is down
b4: 0/1 = -/Internal OSC clock down
b7 b4 b1 b0
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CHAPTER 3 System Messages
This message displays when the system detects all the failures concerned with input clock down or output clock
down in the PLO card at the ACT side. When this message is indicated, the PLO card changeover executes.
Note: The PLO Card 0 automatically changes over to 1. The changeover of 1 to 0 is not automatic.
1: XXXX XXXX XX00 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
2 Valid Information bit for Scan b0-b7: Bit position corresponding to the detected information in Scan Data 1
Data 1 ( 4 ) is flagged “1”.
b7 b6 b5 b4 b3 b2 b1 b0
3 Valid Information bit for Scan Data b0-b7: Bit position corresponding to the detected information in Scan Data 2
2 ( 5 ) is flagged “1”.
b7 b6 b5 b4 b3 b2 b1 b0
Reference: See Chapter 5 PLO Card Replacement Procedure for the circuit card replacement procedure.
– 225 –
CHAPTER 3 System Messages
4 Scan Data 1: Status of PLO card b0: Clock status at time of detection
0/1 = STBY/ACT
b7 b6 b5 b4 b3 b2 b1 b0 b1: Circuit card at time of detection
0/1 = PLO synchronizing/PLO self running or drifting
b2: 0/1 = -/Input clock down
b3, b4: Route of Input clock
5 Scan Data: Status of PLO card b0: 0/1 = -/Five millisecond Burst Clock down
b1: 0/1 = -/Frame Synchronization from SYNC card is down
b7 b4 b1 b0 b4: 0/1 = -/Internal OSC clock down
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CHAPTER 3 System Messages
This message displays when a fault of the speech path system has occurred in a specific Module Group. The
specific Module Group is placed into make-busy state.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Reference: See Chapter 5 TSW Replacement: 1-IMG or TSW Card Replacement Procedure: 4-IMG for the
circuit card replacement procedure.
– 227 –
CHAPTER 3 System Messages
This message displays when the changeover of the TSW system is executed.
1: XXXX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 XXXX XXXX
1 2 3 4 5 6 7 8 9 10
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 ACT side Speech Path (TSW) after b0: 0/1 = System 0/System 1
changeover
b7 b0
– 228 –
CHAPTER 3 System Messages
b7-b4 b3-b0
– 229 –
CHAPTER 3 System Messages
b7-b4 b3-b0
– 230 –
CHAPTER 3 System Messages
This message displays when DLKC data transfer failure (temporary), shown in System Message [1-V], occurs
more than 16 times an hour. At this time, the faulty DLKC card is down and its switching network automatically
changes over.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
3 Details on Switching Network b0: Status of Speech Path System (including DLKC)
0/1 = System 0 is ACT/System 1 is ACT
b7 b1 b0 b1: Status of basic clock
0/1 = System 0 is ACT/System 1 is ACT
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CHAPTER 3 System Messages
This message displays when a data sending error or no answer error occurs at the time of data transfer from CPU
to DLKC card.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
3 Details on Switching Network b0: Status of Speech Path System (including DLKC)
b7 b1 b0 0/1 = System 0 is ACT/System 1 is ACT
b1: Status of basic clock
0/1 = System 0 is ACT/System 1 is ACT
b7: Information on Reset of STBY DLKC Note
0/1 = - /STBY DLKC card was reset
Note: This data displays when the STBY DLKC card is detected as faulty.
– 232 –
CHAPTER 3 System Messages
This message displays when a failure such as internal clock down occurred to PLO is restored.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
2 Current Status of PLO card b0: 0/1 = Clock is in STBY side/ACT side
b1: 0/1 = PLO synchronizing/PLO self running or drifting
b7 b6 b5 b4 b3 b2 b1 b0 b2: 0/1 = -/Input clock down
b3, b4: Route of input clock (see the table below)
0 0 M-OSC 0 Route 0
0 1 M-OSC 1 Route 1
1 0 – Route 2
1 1 – Route 3
3 Current Status of PLO card b0: 0/1 = -/Five millisecond clock down
b1: 0/1 = -/Frame Synchronization from SYNC card is down
b7 b4 b1 b0 b4: 0/1 = -/Internal OSC clock down
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CHAPTER 3 System Messages
This message displays when a C-Level program abnormal state is detected as permanent. When the Port
Microprocessor (PM) on an LC/TRK card detects the abnormal state, the PM places the card into make-busy
status. If the failure occurs more than 15 times an hour, the system judges the failure as permanent and issues
this system message.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 234 –
CHAPTER 3 System Messages
This message displays when C-Level program is detected as abnormal by the Port Microprocessor (PM)
mounted on an LC/TRK card. If the failure occurs less than 15 times/hour, and a B-monitor/Initial restart
executes as the result, the failure is judged as temporary and this message is created.
1: XX0X 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note: B-monitor Restart: Ports whose link has already been established remain connected. Ports processing a
call-origination may be released.
Initial Restart: All ports on the circuit card are forcibly released to be placed in idle state.
– 235 –
CHAPTER 3 System Messages
At the periodic interval, the CPU sends diagnosis data to the Port Microprocessor (PM) on LC/TRK cards in
order to monitor the PM. If the CPU cannot receive the return data within a predetermined period of time, the
system displays this data. When the failure is detected more than 15 times per hour, the failure is judged as
permanent.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Reference: See Chapter 5 Control System Fault - Fault Occurs Intermittently on ACT side for the repair
procedure.
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CHAPTER 3 System Messages
At the periodic interval, the CPU sends diagnosis data to the Port Microprocessor (PM) on LC/TRK cards in
order to monitor the PM. If the CPU cannot receive the return data within a predetermined period of time, the
system displays this data. When the failure is detected less than 15 times per hour, the failure is judged as
temporary.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
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CHAPTER 3 System Messages
This message displays when over current of the operating power (DC-48V) is supplied from the ATI/ELC
circuit card to the Attendant Console/Dterm. When this fault occurs, the related circuit card is placed into make-
busy state and stops supplying power.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 238 –
CHAPTER 3 System Messages
This message displays when a wire of the line between the LC circuit card and the telephone set is short-circuited
with ground.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note: This message displays when the specific LC card providing the above function is used.
– 239 –
CHAPTER 3 System Messages
This message displays when the DTI card detects an abnormal state of a digital line, but this failure has no
influence on the speech path. When the status worsens, the system issues [3-I] Digital Line Failure message.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
2 Kind of fault 01H = Frame alignment loss occurs three times a day
02H = Bit error rate is over 10-6
b7 b6 b5 b4 b3 b2 b1 b0 03H = Slip occurs twice a day
04H = Multi-frame alignment loss occurs three times a day
08H = Fault-detection on the CCIS Bch
3 Time Slot number of fault (This data b0-b4: Time slot number in which the digital line failure occurred
is valid only when the kind of fault (1-16, 17-31)
is 08H.)
b7 b4 b3 b2 b1 b0
– 240 –
CHAPTER 3 System Messages
This message displays after [3-H] Digital Line Warning lasts in the DTI card over the particular time. This
failure may cause a speech path fault to the DTI card.
1: XXXX 0000 XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 4 3 4 3 4 3 4 3 4 3 4 3 4 3 4 3 4
4: XXXX XXXX 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
3 4 3 4
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
2 Kind of fault 01H = Frame alignment loss occurs 100 times a day
03H = Slip occurs 50 times a day
b7 b6 b5 b4 b3 b2 b1 b0 04H = Multi-frame alignment loss occurs 110 times a day
06H = Frame alignment loss lasts for two to three seconds
07H = Bit error rate is over 10-4
09H = Warning signal (AIS) from the opposite office has been received for
one second continuously.
0BH = Multi-frame alignment loss lasts for two to three seconds
0FH = Digital Line is not restored
– 241 –
CHAPTER 3 System Messages
– 242 –
CHAPTER 3 System Messages
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 243 –
CHAPTER 3 System Messages
This message indicates that A wire and B wire of the line between the LC circuit card and telephone set is short-
circuiting with each other.
1: XX0X 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 244 –
CHAPTER 3 System Messages
This message indicates that A wire and B wire of the line between the LC circuit card and telephone set, which
once short-circuited (cf. 3-K “Line Fault” (Page 240)), have become normal.)
1: XX0X 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 245 –
CHAPTER 3 System Messages
This message displays when a Ready Failure occurs in both systems as a result of the TSW card having a failure
or the card is not mounted properly.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Unit and MG number of fault b0: 0/1 = TSW System 0/TSW System 1
detection
Note: When Ready Failure occurs in both systems, the [4-C]
b7 b0
message is separately issued twice: “0” displays in one
message, and “1” in the other message.
Reference: See Chapter 5 Speech Path System Fault - When Dial Tone (DT) Cannot Be Heard for the repair
procedure.
– 246 –
CHAPTER 3 System Messages
This message displays when a Ready Failure occurs in one of the dual systems because the TSW card fails or
the card is not mounted properly.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Unit and MG number of fault b0: 0/1 = TSW System 0/TSW System 1
detection
b7 b0
Reference: See Chapter 5 Speech Path System Fault - STBY Side Has Become Fault or the repair procedure.
– 247 –
CHAPTER 3 System Messages
This message displays when I/O Ready Failure occurs on a DLKC card.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 248 –
CHAPTER 3 System Messages
This message displays when the MUX (PH-PC36) card has a Ready Failure in one of the dual systems. When
the card is not ready for service because of the failure or because the card is not mounted properly, the system
creates this message.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Unit and MG number for MUX card b0: 0/1 = -/MUX ready fault in even-numbered MG, Unit 0
with ready fault b1: 0/1 = -/MUX ready fault in even-numbered MG, Unit 1
b2: 0/1 = -/MUX ready fault in even-numbered MG, Unit 2
b7 b6 b5 b4 b3 b2 b1 b0 b3: 0/1 = -/MUX ready fault in even-numbered MG, Unit 3
b4: 0/1 = -/MUX ready fault in odd-numbered MG, Unit 0
b5: 0/1 = -/MUX ready fault in odd-numbered MG, Unit 1
b6: 0/1 = -/MUX ready fault in odd-numbered MG, Unit 2
b7: 0/1 = -/MUX ready fault in odd-numbered MG, Unit 3
2 MG and system number for faulty b0: MG number for faulty MUX card
MUX card 0/1 = Even number/Odd number
b1: 0/1 = Ready failure in MUX System 0/Ready failure in MUX System 1
b7 b2 b1 b0 b2: ACT or STBY status of faulty MUX.
0/1 = ACT/STBY
Reference: See Unit Fault - ACT-Side MUX Card Is Faulty and System Has Changed Over for the repair
procedure.
– 249 –
CHAPTER 3 System Messages
This message displays when the MUX card has a Ready Failure in both of the dual systems. When the card is
not ready for service because of the failure or because the card is not mounted properly, the system creates this
system message.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Unit and MG number for MUX card b0: 0/1 = -/MUX ready fault in even-numbered MG, Unit 0
with the ready fault b1: 0/1 = -/MUX ready fault in even-numbered MG, Unit 1
b2: 0/1 = -/MUX ready fault in even-numbered MG, Unit 2
b7 b6 b5 b4 b3 b2 b1 b0 b3: 0/1 = -/MUX ready fault in even-numbered MG, Unit 3
b4: 0/1 = -/MUX ready fault in odd-numbered MG, Unit 0
b5: 0/1 = -/MUX ready fault in odd-numbered MG, Unit 1
b6: 0/1 = -/MUX ready fault in odd-numbered MG, Unit 2
b7: 0/1 = -/MUX ready fault in odd-numbered MG, Unit 3
2 MG and system number for faulty b0: MG number for faulty MUX card
MUX card 0/1 = Even number/Odd number
b1: 0/1 = Ready failure in MUX System 0/Ready failure in MUX System
b7 b2 b1 b0 1 Note 1
b2: ACT or STBY status of the faulty MUX Note 2
0/1 = ACT/STBY
Note 1: Though this message indicates the Ready Failure in both systems, the information displayed here only
relates to the ACT-side MUX status. (Two messages are not displayed separately.)
Reference: See Unit Fault - ACT-Side MUX Card Is Faulty and System Has Changed Over for the repair
procedure.
– 250 –
CHAPTER 3 System Messages
1: 0X0X XX0X XX0X XX00 2: 000X XX00 000X XX0X 3: XX00 0000 0000 0000
1 2 3 4 5 6 7 8 9 10 11 12 13
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Detection of LAN connector fault b0: 0/1 = -/Fault occurrence to LAN3 connector
b1: 0/1 = -/Fault occurrence to LAN2 connector
b7 b3 b2 b1 b0 b2: 0/1 = -/Fault occurrence to LAN1 connector
b3: 0/1 = -/Fault occurrence to LAN4 connector
– 251 –
CHAPTER 3 System Messages
b7 b0
– 252 –
CHAPTER 3 System Messages
– 253 –
CHAPTER 3 System Messages
This message displays when the PCI card, which was detected as faulty, is recovered.
1: 0X0X 0X0X 0X00 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Detection of LAN connector fault b0: 0/1 = -/LAN3 connector fault release
release b1: 0/1 = -/LAN2 connector fault release
b2: 0/1 = -/LAN1 connector fault release
b7 b3 b2 b1 b0 b3: 0/1 = -/LAN4 connector fault release
2 LAN3 connector fault release status b0: 0/1 = -/F-BUS Link release
b1: 0/1 = -/P-BUS Link release
b7 b1 b0
3 LAN3 connector fault release status b0: 0/1 = -/External Ether Link fault release
b7 b0
4 LAN1 connector fault release status b0: 0/1 = -/External Ether Link fault release
b7 b0
5 LAN4 connector fault release status b0: 0/1 = -/F-BUS Link release
b1: 0/1 = -/P-BUS Link release
b7 b1 b0
– 254 –
CHAPTER 3 System Messages
1: XXXX 0XX0 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Information on TSW Ready failure b0: 0/1 = -/Failure restoration in TSW system 0
restoration b1: 0/1 = -/Failure restoration in TSW system 1
b2: 0/1 = Failure restoration in TSW on even-numbered MG/
b7 b2 b1 b0 Failure restoration in TSW on odd-numbered MG
b7: 0/1 = TSW in normal state after restart/
TSW in abnormal state after restart
– 255 –
CHAPTER 3 System Messages
– 256 –
CHAPTER 3 System Messages
This message displays when any of the following faults are detected:
• Power failure
• FAN failure
• Fuse blowing
• In-Frame abnormal temperature
1: XX00 XXXX 00XX XX00 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Probable cause for failure b0: Input power (-48V) down/abnormal detected
b1: PWR Supply abnormal detected Note 1
b7 b6 b5 b4 b3 b2 b1 b0 b2: PWR Supply Fuse Blown detected
b3: Abnormal temperature MJ (70ºC [158ºF])
b4: Abnormal temperature MN (60ºC [140ºF])
b5: (0 is fixed.)
b6: FAN failure detected Note 2
Note 1: When abnormal PWR Supply is detected, the alarm lamps light as the following, according to the na-
ture of its failure.
(1) When either one of the systems of PWR Supply circuit cards in the IMG is faulty, MN lamp turns on.
(2) When either one of each system of PWR, GT, and PLO circuit cards in the TSWR is faulty, MN lamp
turns on.
(3) When either one of the pair of PWR Supply circuit cards in the MISCR is faulty, MJ lamp turns on.
(4) When both system of PWR Supply circuit cards within the same IMG are faulty, MJ lamp turns on.
(5) When both system of PWR Supply circuit cards in the TSWR are faulty, MJ lamp turns on.
(6) When both system of GT circuit cards in the TSWR are faulty, MJ lamp turns on.
(7) When both system of PLO circuit cards in the TSWR are faulty, MJ lamp turns on.
(8) When both system of PWR Supply circuit cards in the MISCR are faulty, MJ lamp turns on.
– 257 –
CHAPTER 3 System Messages
Note 2: When FAN failure is detected, the alarm lamps light as the following, according to the nature of its fail-
ure.
(1) When FAN failure is detected in any of the IMG, TSWR, or MISCR, MN lamp turns on.
(2) When either one of the three CPU FANs is faulty, MN lamp turns on.
(3) When two or all of the three CPU FANs are faulty, MJ lamp turns on.
Reference: See Chapter 5 Power Supply Fault, for the repair procedure.
4 Factor of failure (for SR-MGC(SR b0: 0/1 = -/POWER UNIT for Dual Configuration is connected to CPU
T20) only) 0.
b1: 0/1 = -/Internal failure of the POWER UNIT in CPU 0.
b7 b6 b5 b4 b3 b2 b1 b0 b2: 0/1 = -/The POWER UNIT for Dual Configuration connected to
CPU 0 is faulty.
b3: 0/1 = -/The FAN UNIT for Dual Configuration connected to CPU 0
is faulty.
b4: 0/1 = -/POWER UNIT for Dual Configuration is connected to CPU
0.
b5: 0/1 = -/Internal failure of the POWER UNIT in CPU 1.
b6: 0/1 = -/The POWER UNIT for Dual Configuration connected to
CPU 1 is faulty.
b7: 0/1 = -/The FAN UNIT for Dual Configuration connected to the
CPU 1 is faulty.
5 Factor of failure (for SV8500 only) b0: 0/1 = -/OBD Alarm GT 0 system
b1: 0/1 = -/OBD Alarm GT 1system
b7 b6 b5 b4 b3 b2 b1 b0 b2: 0/1 = -/OBD Alarm PLO 0 system
b3: 0/1 = -/OBD Alarm occurred in 0 System of PLO
b4: 0/1 = -/FAN 0 side failure
b5: 0/1 = -/FAN 1 side failure
b6: 0/1 = -/FAN 2 side failure
– 258 –
CHAPTER 3 System Messages
This message displays when a fault in either the ringer or howler tone occurs in the PWR card.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 259 –
CHAPTER 3 System Messages
This message displays when the CPU usage (occupancy) rate exceeds the value assigned to ASYD, SYS1,
INDEX 56, and the call origination from the pre-selected group of stations is restricted (i.e., Line Load Control
is set). This system message is always indicated as 0.
1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 260 –
CHAPTER 3 System Messages
This message displays when the CPU usage (occupancy) rate becomes lower than the value assigned to ASYD,
SYS1, INDEX 57, and Line Load Control is cancelled. This system message is always indicated as 0.
1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 261 –
CHAPTER 3 System Messages
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: 0000 0000 0000 0000
1 2 3 4 5 6 7 8 9 10 11 12
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1
b0-b3: Station number digit with the fault. [This data is always indicated as
“0” when type of connection is 2 (ACD Trunk).]
b7 b6 b5 b4 b3 b2 b1 b0 b4-b7: Type of connection
0 = Station connection
1 = Trunk connection
2 = ACD Trunk connection
5 The called station number b0-b3: Number of digits for called station number
b7 b3 b2 b1 b0
– 262 –
CHAPTER 3 System Messages
– 263 –
CHAPTER 3 System Messages
– 264 –
CHAPTER 3 System Messages
– 265 –
CHAPTER 3 System Messages
Note: If other data is output, the ACD system may not be working correctly. In this case, be sure to install the ACD
application again by using the MSVICD command.
– 266 –
CHAPTER 3 System Messages
This message displays to indicate the result of a designated connection test (Individual Trunk Access) from a
station.
Table 1:
1: XXXX XXXX XXXX XXXX 2: XXXX 00XX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 4 5 6 7 8 9 10 11 12 12 12 12 12 12
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 267 –
CHAPTER 3 System Messages
2
b0-b3: Number of digits of the testing station number
b4-b7: Error Numbers (See table.)
b7 b6 b5 b4 b3 b2 b1 b0
ERROR
MEANING
NO.
0 ---
1 The testing station is restricted from activating the service.
2 Route Number error of the designated trunk
3 Trunk Number error of the designated trunk
4 Trunk busy
5 Sender busy
6 SMDR failure
7 Call origination restriction
8 Register busy
9 Trunk number error - when the trunk has been designated
by SHF.
A Trunk busy - when the trunk has been designated by SHF.
B Inter-digit timer expiration
C Register or sender is defective with respect to DP, DP/PB
D Register of sender is faulty with respect to PB
E Tone fault
F Test Processing error
– 268 –
CHAPTER 3 System Messages
Note: When Logical Routes are assigned, Logical Route Numbers are displayed here.
10 (This data is not for Ringing Signal b0-b7: Trunk number for Outgoing trunk test, ORT/IRT Test, Sender Test
Test) and Digital Conference test
Tone Slot number for Tone Test
b7 b6 b5 b4 b3 b2 b1 b0 0 = DT 1 = SPDT
2 = RBT 3 = CRBT, CWT
4 = BT 5 = RBT
6 = SST, WT 7 = SDT
8 = TRG 9 = SDTT
10 = CWRBT 14 = MSC
11 Digit of Dialed Number (for test)
b0-b4: Dialed number digit sent by the test Trunk/Sender
b7 b4 b3 b2 b1 b0 or
Dialed Number digit received by the test Register
b7 b6 b5 b4 b3 b2 b1 b0
– 269 –
CHAPTER 3 System Messages
(a) Dialed Number sent by the test Trunk/Sender (b) Dial Number received by the test Register
– 270 –
CHAPTER 3 System Messages
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6 7 8 9 10 11 12
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 271 –
CHAPTER 3 System Messages
This message displays when the LCR-Attendant Manual Override is set at the Attendant Desk Console.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note: Route Selection Time Pattern 0-7 corresponds to TDPTN 0-7 in the AOPR command.
– 272 –
CHAPTER 3 System Messages
This message displays when the LCR-Attendant Manual Override is cancelled at the Attendant Desk Console.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note: Route Selection Patterns 0-7 corresponds to TDPTN 0-7 in the AOPR command.
– 273 –
CHAPTER 3 System Messages
This message displays when the system detects abnormal duration in the line connection between the calling
and called party. When the calling and called party establish a line connection and continue the hook-up for an
extremely short or long period of time [predetermined by the ASYD command (SYS1, INDEX 45, 46)], this
message is created.
1: XXXX XXXX XXXX XX00 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XX00
1 2 2 3 3 3 3 4 5 5 5 5 5 5 5 5 5 5 5 5 5 5
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 274 –
CHAPTER 3 System Messages
Note:
Route (a) b0-b5: Route (1-63)
b6: OP
b7 b6 b5 b4 b3 b2 b1 b0
0/1 = Data in OPRT is invalid/valid
b7: AC
0/1 = Internal trunk/External trunk
Route (b)
b0-b3: OPRT
b7 b3 b2 b1 b0 Route (Over 64)
– 275 –
CHAPTER 3 System Messages
– 276 –
CHAPTER 3 System Messages
This message displays when the SMDR output buffer usage rate has exceeded the value assigned to ASYD,
SYS1, INDEX 249.
1: XXXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
FS FE MEANING
(a) 0 0 SMDR output buffer usage rate exceeds the value
assigned by ASYD, SYS1, INDEX 249.
(a) 0 1 After SMDR output buffer usage rate exceeds the
value assigned by ASYD, SYS1, INDEX 249,
usage rate lowered less than the value assigned by
INDEX 250.
(b) 1 0 -
(c) 2 0 Data output is impossible due to SMDR apparatus
failure.
(a) FS = 0, FE = 0/1
2 b0: 0/1 = Data assigned by the ASYD, SYS1, INDEX 249, 250 is valid/
invalid
b7 b0
– 277 –
CHAPTER 3 System Messages
(b) FS = 1, FE = 0
2
b0: Fault Grade by ALMG command
00 = NON CONT 01 = SUP
b7 b2 b1 b0
10 = MN 11 = MJ
– 278 –
CHAPTER 3 System Messages
(c) FS = 2, FE = 0
2 SMDR Group number b0-b3: SMDR Group number to which failure occurred
b7 b3 b2 b1 b0
3 Port number b0-b7: Port number allocated for SMDR Group to which failure occurred
(0-7)
b7 b6 b5 b4 b3 b2 b1 b0
(d) FS = 3, FE = 0
– 279 –
CHAPTER 3 System Messages
This message displays when the SMDR output buffer usage rate has been lowered to less than the value assigned
in the ASYD, SYS1, INDEX 250 after the rate exceeds the value assigned by INDEX 249.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Detail Information b0-b7: 00H = After SMDR output buffer usage rate exceeds the value
assigned by ASYD, SYS1, INDEX 249, the rate lowered less than
b7 b6 b5 b4 b3 b2 b1 b0 the value assigned by INDEX 250.
– 280 –
CHAPTER 3 System Messages
This message displays after the office data is loaded and system initialization has executed.
1: XXXX XXXX XXXX XXXX 2: XXXX 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Initial Information
Note: Phase1 Restart is executed when initializing the system without disrupting the following two-way
connections that have already been established:
• Basic two-way connections (STN-STN, STN-TRK, TRK-TRK)
• Fixed connections
• Two-way connections established on a FCCS link
– 281 –
CHAPTER 3 System Messages
– 282 –
CHAPTER 3 System Messages
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note:Phase 1 Restart is executed when initializing the system without disrupting the following two-way
connections that have already been established:
• Basic two-way connections (STN-STN, STN-TRK, TRK-TRK)
• Fixed connections
• Two-way connections established on a FCCS link
– 283 –
CHAPTER 3 System Messages
This message displays when the MBR switch on the Telephony Server is turned ON at the time of system
changeover or speech path changeover.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 284 –
CHAPTER 3 System Messages
This message displays when the MBR switch on the Telephony Server is turned OFF at the time of system
changeover or speech path changeover.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 285 –
CHAPTER 3 System Messages
This message displays when the MBR switch on the TSW card is turned ON at CPU changeover or speech path
changeover.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 286 –
CHAPTER 3 System Messages
This message displays when the MBR switch on the TSW card is turned OFF at CPU changeover or speech path
changeover.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 287 –
CHAPTER 3 System Messages
This message displays when the PLO MBR switch on TSW is turned ON (UP).
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 288 –
CHAPTER 3 System Messages
This message displays when the PLO MBR switch on TSW is turned OFF (DOWN).
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 289 –
CHAPTER 3 System Messages
This message displays when the MB switch on the line/trunk card is turned ON while extracting or inserting a
circuit card or at PM initialization.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 290 –
CHAPTER 3 System Messages
This message displays when the MB switch on the line/trunk card is turned OFF while extracting or inserting a
circuit card or at PM initialization.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 291 –
CHAPTER 3 System Messages
This message displays when the MB switch on the PFT card is turned ON while extracting or inserting a circuit
card, or at PM initialization.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 292 –
CHAPTER 3 System Messages
This message displays when the MB switch on the PFT card is turned OFF while extracting or inserting a circuit
card, or at PM initialization.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 293 –
CHAPTER 3 System Messages
In a specific time cycle, the system allows a routine diagnosis in its hardware and software to determine if they
are operating properly. This message indicates that the system has been checked by the routine diagnosis
program and the result of the diagnosis is normal.
1: XXXX XXXX XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 Note 1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 294 –
CHAPTER 3 System Messages
1: 00XX XXXX XXXX XX00 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6 7
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 295 –
CHAPTER 3 System Messages
5 Periodic Backup (INDEX 304) b0: 0/1 = -/Individual Speed Calling Data
b1: 0/1 = -/Call Forwarding Data
b7 b6 b5 b4 b3 b2 b1 b0 b2: 0/1 = -/Remote Call Forwarding Data
b3: 0/1 = -/Name Display Data
b4: 0/1 = -/User Assign Soft Key Data
b5: 0/1 = -/Number Sharing Data
b6: 0/1 = -/Call Block Data
7 Periodic Backup (INDEX 306) b0: 0/1 = -/Local Phone book Data
b7 b6 b5 b4 b3 b2 b1 b0
– 296 –
CHAPTER 3 System Messages
1: 20XX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
2 Verification of HD (Flash Card) b0: 0/1 = -/Active CPU Flash Card is abnormal
b7 b0
– 297 –
CHAPTER 3 System Messages
1: 30XX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 298 –
CHAPTER 3 System Messages
1: 40XX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 299 –
CHAPTER 3 System Messages
1: 50XX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 300 –
CHAPTER 3 System Messages
1: 5100 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 301 –
CHAPTER 3 System Messages
1: 7000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 302 –
CHAPTER 3 System Messages
1: 10XX XXXX 0000 XXXX 2: 0000 0000 0000 00XX 3: 00XX 0000 0000 0000
1 2 3 4 3 4
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 303 –
CHAPTER 3 System Messages
– 304 –
CHAPTER 3 System Messages
1: C000 00XX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 305 –
CHAPTER 3 System Messages
In a specific time cycle, the system allows a routine diagnosis in its hardware and software to determine if they
are operating properly. This message indicates that the system has been checked by the routine diagnosis
program and the result of the diagnosis is not normal.
1: XXXX XXXX XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 Note 1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 306 –
CHAPTER 3 System Messages
Note 1: The data in this area will be diverse, according to the diagnosis specified in 1 . For details on each
item data, see the following pages.
Note 2: This is output when a PS line is accommodated on programmable line/feature key of the Dterm as a
sub line.
– 307 –
CHAPTER 3 System Messages
1: 20XX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: 0000 0000 0000 0000
1 2 3 4 5
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
2 Verification of Flash Card b0: 0/1 = -/Active CPU Flash Card is abnormal
b7 b0
– 308 –
CHAPTER 3 System Messages
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note: On the e above diagram, the output location of 4 ~ 7 is different depending on which information to look
for; that of DM, LDM, or NDM.
1 Error detection by Routine [21H] Data Memory Verification Impossible (Flash Card Fault)
Diagnosis
2 Flash Card Impossible Verification b0: 0/1 = -/Active CPU Flash Card is abnormal
b7 b0
– 309 –
CHAPTER 3 System Messages
Note: When 4 (Error Type) is 00H, 5 Signal Code, 6 and 7 Error Drive are valid.
– 310 –
CHAPTER 3 System Messages
1: 2FXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 311 –
CHAPTER 3 System Messages
1: 30XX XXXX XXXX XXXX 2: XXXX 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6 7 8 9 10
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
3 - 4 MUX card (ACT-side) linkage As shown in the following table, each bit represents the Unit number
condition allocated for each MUX card in position. When “1” is set, the
corresponding MUX card (status: ACT) has a functional failure or is not
b7 b6 b5 b4 b3 b2 b1 b0 mounted in the proper location.
b7 b6 b5 b4 b3 b2 b1 b0
3 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
MG 1 MG 0
4 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
MG 3 MG 2
5 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
0: -
MG 5 MG 4 1: MUX connection error
6 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0 (functional fault/not mounted)
MG 7 MG 6
– 312 –
CHAPTER 3 System Messages
7 - 10 MUX card (STBY) linkage As shown in the following table, each bit represents the Unit number
condition allocated for each MUX card in position. When “1” is set, the
corresponding MUX card (status: STBY) has a functional failure or is not
b7 b6 b5 b4 b3 b2 b1 b0 mounted in the proper location.
b7 b6 b5 b4 b3 b2 b1 b0
7 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
MG 1 MG 0
8 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
MG 3 MG 2
9 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0 0: -
1: MUX connection error
MG 5 MG 4 (functional fault/not
mounted)
10 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
MG 7 MG 6
– 313 –
CHAPTER 3 System Messages
1: 31XX XXXX XXXX XXXX 2: XXXX 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6 7 8 9 10
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Detected Error Item [31H] TSW ACT/STBY Changeover Failure (MUX Fault)
3 - 6 MUX card (ACT-side) linkage As shown in the following table, each bit represents the Unit number
condition allocated for each MUX card in position. When “1” is set, the
corresponding MUX card (status: ACT) has a functional failure or is not
b7 b6 b5 b4 b3 b2 b1 b0 mounted in the proper location.
b7 b6 b5 b4 b3 b2 b1 b0
3 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
MG 1 MG 0
4 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
MG 3 MG 2
5 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0 0: -
1: MUX connection error
MG 5 MG 4 (functional fault/not
mounted)
6 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
MG 7 MG 6
– 314 –
CHAPTER 3 System Messages
7 - 10 MUX card (STBY) linkage As shown in the following table, each bit represents the Unit number
condition allocated for each MUX card in position. When “1” is set, the
corresponding MUX card (status: STBY) has a functional failure or is not
b7 b6 b5 b4 b3 b2 b1 b0 mounted in the proper location.
b7 b6 b5 b4 b3 b2 b1 b0
7 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
MG 1 MG 0
8 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
MG 3 MG 2
9 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0 0: -
1: MUX connection error
MG 5 MG 4 (functional fault/not
mounted)
10 Unit 3 Unit 2 Unit 1 Unit 0 Unit 3 Unit 2 Unit 1 Unit 0
MG 7 MG 6
– 315 –
CHAPTER 3 System Messages
1: 3FXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 316 –
CHAPTER 3 System Messages
1: 41XX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 317 –
CHAPTER 3 System Messages
1: 42XX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 318 –
CHAPTER 3 System Messages
1: 43XX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Error detection by Routine [43H] CPU ACT/STBY Changeover Failure (PCI Fault)
Diagnosis
– 319 –
CHAPTER 3 System Messages
[44H] CPU ACT/STBY Changeover Failure (Changeover NG or CPU RAM Copy NG)
1: 44XX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 320 –
CHAPTER 3 System Messages
1: 45XX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 321 –
CHAPTER 3 System Messages
1: 46XX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 322 –
CHAPTER 3 System Messages
1: 47XX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 323 –
CHAPTER 3 System Messages
1: 48XX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 324 –
CHAPTER 3 System Messages
1: 49XX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 325 –
CHAPTER 3 System Messages
1: 4AXX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 326 –
CHAPTER 3 System Messages
1: 4FXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 327 –
CHAPTER 3 System Messages
1: 50XX 00XX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 3 3
4: XXXX XXXX XXXX XXXX 5: XXXX XX00 0000 0000 6: 0000 0000 0000 0000
3 3
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 328 –
CHAPTER 3 System Messages
<Level>
Level
b7 b6 b5 b4 b3 b2 b1 b0
G0
0/1 = -/Ineffectively held
G1
G2
G3
G30
G31
– 329 –
CHAPTER 3 System Messages
1: 51XX 00XX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 13 13
4: XXXX XXXX XXXX XXXX 5: XXXX XX00 0000 0000 6: 0000 0000 0000 0000
13 3
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Error detection by Routine [51H] Trunk Ineffective Hold Detected and Released
Diagnosis
– 330 –
CHAPTER 3 System Messages
<Level>
Level
b7 b6 b5 b4 b3 b2 b1 b0
G0
0/1 = -/Ineffectively held
G1
G2
G3
G30
G31
– 331 –
CHAPTER 3 System Messages
1: 5200 XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 332 –
CHAPTER 3 System Messages
1: 5300 0000 XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 3
4: XXXX XXXX XXXX XXXX 5: XXXX XXXX XXXX 0000 6: 0000 0000 0000 0000
3 3
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Error detection by Routine [53H] Accommodated Location of PS - Trunk Ineffective Hold Detected
Diagnosis
b7 b6 b5 b4 b3 b2 b1 b0 b0-b2: LV (0-7)
b3-b7: G (0-24)
– 333 –
CHAPTER 3 System Messages
– 334 –
CHAPTER 3 System Messages
1: 5400 0000 XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 3
4: XXXX XXXX XXXX XXXX 5: XXXX XXXX XXXX 0000 6: 0000 0000 0000 0000
3 3
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Error detection by Routine [54H] Accommodated Location of PS - Trunk Ineffective Hold Detected
Diagnosis and Released
– 335 –
CHAPTER 3 System Messages
b7 b6 b5 b4 b3 b2 b1 b0 b0-b2: LV (0-7)
b3-b7: G (0-24)
– 336 –
CHAPTER 3 System Messages
1: 5FXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
0000 XXXX XXXX
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 337 –
CHAPTER 3 System Messages
1: 7000 XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 338 –
CHAPTER 3 System Messages
1: 7FXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
0000 XXXX XXXX
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 339 –
CHAPTER 3 System Messages
1: A0XX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: 00XX 0000 0000 0000
1 2 3
4 5 6 7 8 9 3 6
2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
2 Information of Periodic Backup b0: 0/1 = Flash Card 0 Normal end/Abnormal end
Abnormal End b1: 0/1 = Flash Card 1 Normal end/Abnormal end
b7 b1 b0
– 340 –
CHAPTER 3 System Messages
– 341 –
CHAPTER 3 System Messages
– 342 –
CHAPTER 3 System Messages
1: AFXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 343 –
CHAPTER 3 System Messages
1: C000 XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 344 –
CHAPTER 3 System Messages
This message displays when PFT key (2 in SW00 on EMA card) is set to ON (upward).
1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 345 –
CHAPTER 3 System Messages
This message displays when PFT key (2 in SW00 on EMA card) is set to OFF (downward).
1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 346 –
CHAPTER 3 System Messages
This message displays when the MB switch on the PLO card is turned on while extracting or inserting a circuit
card.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Faulty PLO card number b0: 0/1 = PLO System 0/PLO System 1
b7 b0
– 347 –
CHAPTER 3 System Messages
This message displays when the MB switch on the PLO card is turned off while extracting or inserting a circuit
card.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Faulty PLO card number b0: 0/1 = PLO System 0/PLO System 1
b7 b0
0 0 M-OSC 0 Route 0
0 1 M-OSC 1 Route 1
1 0 - Route 2
1 1 - Route 3
3 Status of PLO card at the time of b0: 0/1 = -/n ufive millisecond clock down
failure detection (Scan Data 2) b1: 0/1 = -/Frame Synchronization down from SYNC card
b4: 0/1 = -/Internal OSC clock down
b7 b4 b1 b0
– 348 –
CHAPTER 3 System Messages
This message displays when Activation Code has not been registered for more than 29 days and less than 45
days.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 349 –
CHAPTER 3 System Messages
This message displays when Activation Code has not been registered for more than 44 days and less than 60
days.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 350 –
CHAPTER 3 System Messages
This message displays when Activation Code has not been registered for 60 days or more.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
b7 b6 b5 b4 b3 b2 b1 b0 Value Days
3C: 60 days
3D: 61 days
3E: 62 days
3F: 63 days
40: 64 days
41: 65 days
: :
: :
7F 127 days
– 351 –
CHAPTER 3 System Messages
This message is displayed if the number of IP terminals exceeds the number of registered IP Licenses. One
message can display the information of 13 ports that encountered IP address acquisition NG.
#1 #2 #3 #4 #5
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 2 3 2 3 2 3 2 3 2
#6 #7 #8 #9 #10 #11
4: XXXX XXXX XXXX XXXX 5: XXXX XXXX XXXX XXXX 6: XXXX XXXX XXXX XXXX
3 2 3 2 3 2 3 2 3 2 3 2
#12 #13
7: XXXX XXXX XXXX 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
3 2 3
– 352 –
CHAPTER 3 System Messages
This message is issued when Abnormal Reset Process is activated on the program.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 353 –
CHAPTER 3 System Messages
This message displays when connection failure is detected between Telephony Server and Survivable Remote
MGC (SR-MGC).
1: XXXX XXXX XXXX XXXX 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6 7 8 9
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 354 –
CHAPTER 3 System Messages
12 , 3 SR-MGC Number
b7 b6 b5 b4 b3 b2 b1 b0
4 ~ 7 SR-MGC IP Address
b7 b6 b5 b4 b3 b2 b1 b0
– 355 –
CHAPTER 3 System Messages
12 , 3 SR-MGC Number
b7 b6 b5 b4 b3 b2 b1 b0
– 356 –
CHAPTER 3 System Messages
– 357 –
CHAPTER 3 System Messages
This message displays when the communication between Telephony Server and Survivable Remote MGC (SR-
MGC) recovers.
1: XXXX XXXX XXXX XXXX 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6 7 8 9
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 358 –
CHAPTER 3 System Messages
12 Kind of Error
00 (Hex): All PHs are down.
b7 b6 b5 b4 b3 b2 b1 b0
– 359 –
CHAPTER 3 System Messages
3 ~ 6 IP Address of MGC
b0-7: IP address of MGC which recovered from Health Check com-
b7 b6 b5 b4 b3 b2 b1 b0 munication failure
– 360 –
CHAPTER 3 System Messages
This message is issued when the software version assigned to NDM is later than the software version that has
been actually installed to this node. If this message is issued, the software version that is assigned to NDM is
not correct.
1: XXXX XXXX XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Software Version Assigned to NDM b0-b31 = Information about Software Version Assigned to NDM
b7 b6 b5 b4 b3 b2 b1 b0
– 361 –
CHAPTER 3 System Messages
2 Software Version Actually Installed b0-b31: Information about Software Version Actually Installed to the Node
to the Node
b7 b6 b5 b4 b3 b2 b1 b0
– 362 –
CHAPTER 3 System Messages
This message is issued when the particular program version information remains assigned to NDM for 3 to 7
days. The system checks the NDM at 0:00 a.m. every day.
1: XXXX XXXX XXXX XXXX 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 The Number of Days The number of days different program versions coexist in the same network.
03H: 3 days
b7 b6 b5 b4 b3 b2 b1 b0
04H: 4 days
05H: 5 days
06H: 6 days
07H: 7 days
2 Software Version Assigned to NDM b0-b31 = Information about Software Version Assigned to NDM
b7 b6 b5 b4 b3 b2 b1 b0
– 363 –
CHAPTER 3 System Messages
3 Software Version Actually Installed b0-b31: Information about Software Version Actually Installed to the Node
to the Node
b7 b6 b5 b4 b3 b2 b1 b0
– 364 –
CHAPTER 3 System Messages
This message is issued when the particular program version information remains assigned to NDM for 8 to 14
days. The system checks the NDM at 0:00 a.m. every day.
1: XXXX XXXX XXXX XXXX 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 The Number of Days The number of days different program versions coexist in the same network.
08H: 8 days
b7 b6 b5 b4 b3 b2 b1 b0
09H: 9 days
0AH: 10 days
0BH: 11 days
0CH: 12 days
0DH: 13 days
0EH: 14 days
2 Software Version Assigned to NDM b0-b31 = Information about Software Version Assigned to NDM
b7 b6 b5 b4 b3 b2 b1 b0
– 365 –
CHAPTER 3 System Messages
3 Software Version Actually Installed b0-b31: Information about Software Version Actually Installed to the Node
to the Node
b7 b6 b5 b4 b3 b2 b1 b0
– 366 –
CHAPTER 3 System Messages
This message is issued when the particular program version information remains assigned to NDM for 15 or
more days. The system checks the NDM at 0:00 a.m. every day.
1: XXXX XXXX XXXX XXXX 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 The Number of Days The number of days different program versions coexist in the same network.
0FH-7FH: 15 days-127 or more days
b7 b6 b5 b4 b3 b2 b1 b0
2 Software Version Assigned to NDM b0-b31 = Information about Software Version Assigned to NDM
b7 b6 b5 b4 b3 b2 b1 b0
– 367 –
CHAPTER 3 System Messages
3 Software Version Actually Installed b0-b31: Information about Software Version Actually Installed to the Node
to the Node
b7 b6 b5 b4 b3 b2 b1 b0
– 368 –
CHAPTER 3 System Messages
This message displays when the state of SR-MGC is changed to Operating Mode or Stand-by Mode.
1: XXXX XXXX XXXX XXXX 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 369 –
CHAPTER 3 System Messages
– 370 –
CHAPTER 3 System Messages
This message displays when a clock down failure occurs in the CCH/DCH circuit card. When this message is
indicated, the related CCH/DCH card is placed into make-busy status.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 371 –
CHAPTER 3 System Messages
This message displays when C-Level infinite loop of the Port Microprocessor (PM) in the CCH/DCH circuit
card has occurred.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 372 –
CHAPTER 3 System Messages
This message displays when C-Level infinite loop of the Port Microprocessor (PM) in the CCH/DCH circuit
card has occurred.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 373 –
CHAPTER 3 System Messages
This message displays when a Port Microprocessor (PM) of the CCH/DCH card did not send an answer to the
CPU.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 374 –
CHAPTER 3 System Messages
This message displays when a Port Microprocessor (PM) of the CCH/DCH card did not send an answer to the
CPU.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 375 –
CHAPTER 3 System Messages
This message displays when B-Level infinite loop of the Port Microprocessor (PM) in the CCH/DCH circuit
card has occurred.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 376 –
CHAPTER 3 System Messages
This message displays when B-Level infinite loop of the Port Microprocessor (PM) in the CCH/DCH circuit
card has occurred.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 377 –
CHAPTER 3 System Messages
This message displays when a failure has occurred numerous times to a common channel signaling link and the
link has been placed into make-busy state.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 378 –
CHAPTER 3 System Messages
– 379 –
CHAPTER 3 System Messages
This message displays when a failure has occurred numerous times to a common channel signaling link and the
link has been placed into make-busy state. When this fault lasts over three minutes, the system message changes
to [13-H] CCS Link Failure (Permanent).
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
¬
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 380 –
CHAPTER 3 System Messages
3 Probable cause for the failure b0-b3: See the table below.
b7 b3 b2 b1 b0
CCITT
FLT ID FACTOR
ERROR
00 A S (F = 1) frame is received.
01 B DM (F = 1) response is received.
02 C UA (F = 1) response is received.
03 D UA (F = 0) response is received.
04 E DM (F = 0) response is received.
05 F SABME command is received.
06 G N200 Timeout (Link is set)
07 H
N200 Timeout (Link is disconnected)
– 381 –
CHAPTER 3 System Messages
This message displays when the faults pertaining to CCIS/ISDN Link are restored to normal.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 382 –
CHAPTER 3 System Messages
This message displays when a fault occurred to the Port Microprocessor (PM) within the CCH/DCH circuit card
and the restart processing is executed.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 383 –
CHAPTER 3 System Messages
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 384 –
CHAPTER 3 System Messages
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 385 –
CHAPTER 3 System Messages
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 386 –
CHAPTER 3 System Messages
This message displays when the battery is operated in the DRU system.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 387 –
CHAPTER 3 System Messages
This message displays when the main power of the DRU system is restored to normal.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 388 –
CHAPTER 3 System Messages
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
¬
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
3 Location of faulty circuit card b0: 0/1 = Group 24 (0 side) / Group 25 (1 side)
b7 b0
Reference: See Chapter 5 Replacement Procedure of PWR (Power) Circuit Card, for the circuit card
replacement procedure.
– 389 –
CHAPTER 3 System Messages
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 390 –
CHAPTER 3 System Messages
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 391 –
CHAPTER 3 System Messages
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 392 –
CHAPTER 3 System Messages
This message displays when Intra-Office Trunks (ATI, RST, etc.) have all become busy.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Intra-Office trunks that have b0-b7: Intra-Office trunks that have become all busy (01-1F)
become all busy (See table on the following page)
b7 b6 b5 b4 b3 b2 b1 b0
– 393 –
CHAPTER 3 System Messages
– 394 –
CHAPTER 3 System Messages
This message displays when virtual tie line setup has completed.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
b7 b2 b1 b0
b7 b6 b5 b4 b3 b2 b1 b0
– 395 –
CHAPTER 3 System Messages
This message displays when virtual TIE line cancel has completed.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 396 –
CHAPTER 3 System Messages
This message displays when virtual TIE line setup has failed due to a fault in the network of the terminating
office concerned.
1: 00XX XX8X XXXX 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 397 –
CHAPTER 3 System Messages
REASON
CLASS KIND DATA REASON KIND
VALUE
– 398 –
CHAPTER 3 System Messages
REASON
CLASS KIND DATA REASON KIND
VALUE
– 399 –
CHAPTER 3 System Messages
This message indicates that an outgoing call (by connection acknowledge system) has not received an
acknowledgment signal from the opposite office. As a result, the attempted outgoing call is routed to Reorder
Tone (ROT) connection.
1: XXXX XXXX XX0X XX0X 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 4 5 6 7 8 9 10 11 12 12
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 400 –
CHAPTER 3 System Messages
Note: This data displays when the Tenant number of the calling station is larger than 15, and b7 of 5 displays
as “1” (otherwise, “0” displays at any time). While the four-bit data of 5 is self-sufficient in verifying
Tenant 1-15, this OPTN data provides a supportive role to cover Tenant number ranging from 16 to 255.
Use the following method to analyze the data:
Tenant number of Calling Station (1-15) = 0 0 0 0 Tenant No.
Note:This data displays when the OG Route number is larger than 63, and b6 of 7 displays as “1” (otherwise,
“0” displays at any time). While the six-bit data of 7 is self-sufficient in verifying the Route 1-63, this OPRT
data provides a supportive role to cover Route number larger than 63. Use the following method to analyze
the data:
OG Route (1-63) = 0 0 0 0 OG Route No.
– 401 –
CHAPTER 3 System Messages
b7 b6 b5 b4 b3 b2 b1 b0
b7 b6 b5 b4 b3 b2 b1 b0
12
DC0 DC1
DC2 DC3
DC4 DC5
DC6 DC7
DC8 DC9
DC10 DC11
DC12 DC13
DC14 DC15
DC16 DC17
DC18 DC19
DC20 DC21
– 402 –
CHAPTER 3 System Messages
1 Type of connection b7 b6
1 0 = Tandem connection
b7 b6 b0
Note:This data displays when the IC Route number is larger than 63, and b6 of 2 displays as “1” (otherwise,
“1” displays at any time). While the six-bit data of 2 is self-sufficient in verifying the Route 1-63, this OPRT
data provides a supportive role to cover Route number larger than 63. Use the following method to analyze
the data:
– 403 –
CHAPTER 3 System Messages
6 Not used
Note:This data displays when the OG Route number is larger than 63, and b6 of 7 displays as “1” (otherwise,
“0” is displays at any time). While the six bit data of 7 is self-sufficient in verifying Route 1-63, this OPRT
data provides a supportive role to cover Route number larger than 63. Use the following method to analyze
the data:
OG Route (1-63) = 0 0 0 0 OG Route No.
b7 b6 b5 b4 b3 b2 b1 b0
– 404 –
CHAPTER 3 System Messages
b7 b6 b5 b4 b3 b2 b1 b0
DC0 DC1
DC2 DC3
DC4 DC5
DC6 DC7
DC8 DC9
DC10 DC11
DC12 DC13
DC14 DC15
DC16 DC17
DC18 DC19
DC20 DC21
– 405 –
CHAPTER 3 System Messages
This message displays when the timer circuit in the system becomes faulty and stops functioning and a 64 Hz
clock alarm is output.
1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 406 –
CHAPTER 3 System Messages
This message displays when [16-M] 64 Hz Clock Down Detected is restored to normal.
1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 407 –
CHAPTER 3 System Messages
This message displays when the MBR switch on the CCH/DCH card is turned ON.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 408 –
CHAPTER 3 System Messages
This message displays when the MBR switch on the CCH/DCH card is turned OFF.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 409 –
CHAPTER 3 System Messages
This message displays when the MB switch on the CCH/DCH card is turned ON while extracting or inserting a
circuit card or at PM initialization, etc.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 410 –
CHAPTER 3 System Messages
This message displays when the MB switch on the CCH/DCH card is turned OFF while extracting or inserting
a circuit card or at PM initialization, etc.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 411 –
CHAPTER 3 System Messages
This message displays when the NIGHT switch on the ATTCON/DESKCON is operated or when the DAY/
NIGHT change is executed by the external switch operation.
1: XXXX XXXX XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 Note 1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 412 –
CHAPTER 3 System Messages
0 0 0 0 Day Mode
0 0 0 1 Night Mode 1
0 0 1 0 Night Mode 2 available only for Japan
0 0 1 1 Night Mode 3 (DIT-Night Connection Fixed) Note
– 413 –
CHAPTER 3 System Messages
This message is displayed when IOC card is removed from the module while the MBR is set to OFF.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 414 –
CHAPTER 3 System Messages
This message is displayed when IOC card is inserted into the module while the MBR is set to OFF.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 415 –
CHAPTER 3 System Messages
This message is displayed when the MBR switch on the IOC card is turned ON.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 416 –
CHAPTER 3 System Messages
This message displayed when the MBR switch on the IOC card is turned OFF.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 417 –
CHAPTER 3 System Messages
This message displays when the Primary Dch fails, and the Dch Back-Up function is operated automatically.
1: XXXX XXXX XXXX 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 418 –
CHAPTER 3 System Messages
– 419 –
CHAPTER 3 System Messages
This message displays when the Primary Dch fails, and the Dch Back-Up function is operated manually.
1: XXXX XXXX XXXX 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 420 –
CHAPTER 3 System Messages
– 421 –
CHAPTER 3 System Messages
This message displays when the MUX card has a clock failure in one of the dual systems.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Unit, MG, system number for MUX b0-b1: Unit number where a clock failure occurred
card with a clock failure b2: MG number where a clock failure occurred
b3: 0/1 = Clock failure in MUX System 0/
b7 b4 b3 b2 b1 b0 Clock failure in MUX System 1
b4: 0/1 = Faulty MUX is in ACT/
Faulty MUX is in STBY
2 Scan Data Scan Data:Clock alarm information on the faulty MUX card
b1: 0/1 = -/FH failure for 2M PCM Highway
b7 b3 b2 b1 b0 b2: 0/1 = -/CLK failure for 2M PCM Highway
b3: 0/1 = -/4M CLK failure for PM
Reference: See Unit Fault - ACT-Side MUX Card Is Faulty and System Has Changed Over for the repair
procedure.
– 422 –
CHAPTER 3 System Messages
This message displays when the MUX card has a clock failure in both of the dual systems.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
2 Scan Data 1 Scan Data 1:Details on clock alarm information (ACT mode)
b1: 0/1 = -/FH failure for 2M PCM Highway
b7 b3 b2 b1 b0 b2: 0/1 = -/CLK failure for 2M PCM Highway
b3: 0/1 = -/4M CLK failure for PM
3 Scan Data 2 Scan Data 2:Details on clock alarm information (STBY mode)
b1: 0/1 = -/FH failure for 2M PCM Highway
b7 b3 b2 b1 b0 b2: 0/1 = -/CLK failure for 2M PCM Highway
b3: 0/1 = -/4M CLK failure for PM
Reference: See Chapter 5 MUX Replacement: 1-IMG or MUX Replacement: 4-IMGfor the circuit card
replacement procedure.
– 423 –
CHAPTER 3 System Messages
1: XX00 XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 424 –
CHAPTER 3 System Messages
This message is issued when a call, originated via a station/trunk, is judged as malicious, and then, the details
on the call are traced with the called party pressing an access code or the Call Trace key.
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 5 6 7 8 9
4: XXXX XXXX XXXX XXXX 5: XXXX XX00 0000 0000 6: 0000 0000 0000 0000
10 11
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
3
b4 - b7 b0 - b3
Physical Station number (HEX) Note 1
DC0 DC1
b7 b6 b5 b4 b3 b2 b1 b0
3 DC2 DC3
DC4 DC5
5
b4 - b7 b0 - b3 b4 - b7 b0 - b3
Telephone number (HEX) Note 1
DC0 DC1 DC8 DC9
b7 b6 b5 b4 b3 b2 b1 b0
DC2 DC3 DC10 DC11
5
DC4 DC5 DC12 DC13
DC6 DC7 DC14 DC15
– 425 –
CHAPTER 3 System Messages
b4 - b7 b0 - b3
7 Fusion Point Code (FPC) (HEX) Note 1, Note 3
DC0 DC1
b7 b6 b5 b4 b3 b2 b1 b0 7
DC2 DC3
b4 - b7 b0 - b3
8 Tenant number (HEX) Note 1, Note 3 DC0 DC1
8
b7 b6 b5 b4 b3 b2 b1 b0 DC2 DC3
b4 - b7 b0 - b3
9 Physical Station number (HEX) Note 1 DC0 DC1
9 DC2 DC3
b7 b6 b5 b4 b3 b2 b1 b0
DC4 DC5
b4 - b7 b0 - b3
10 User Group Number (UGN) (HEX) Note 2, Note 3
10
DC0 DC1
b7 b6 b5 b4 b3 b2 b1 b0 DC2 DC3
b4 - b7 b0 - b3 b4 - b7 b0 - b3
11 Telephone number (HEX) Note 1, Note 3 DC0 DC1 DC8 DC9
b7 b6 b5 b4 b3 b2 b1 b0 DC2 DC3 DC10 DC11
11
DC4 DC5 DC12 DC13
DC6 DC7 DC14 DC15
– 426 –
CHAPTER 3 System Messages
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 4 5 6
4: XXXX XXXX XXXX XXXX 5: XXXX 0000 0000 0000 6: 0000 0000 0000 0000
7
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 427 –
CHAPTER 3 System Messages
b4 - b7 b0 - b3
DC0 DC1
7 Calling number of Trunk Call (Caller ID) (HEX) Note 1, Note 2 DC2 DC3
b7 b6 b5 b4 b3 b2 b1 b0 DC4 DC5
DC6 DC7
DC8 DC9
DC10 DC11
DC12 DC13
DC14 DC15
Note 1: Each number/code is output in hexadecimal. 7
DC16 DC17
Detailed meanings are as follows:
DC18 DC19
Output Data (HEX) Actual Meaning DC20 DC21
DC22 DC23
1~9 o 1~9
DC24 DC25
A o 0 DC26 DC27
B o * DC28 DC29
DC30 DC31
C o #
0 o blank
For example:
“1A0” is output for indicating the FPC “10”, and “1A3” for the FPC “103”.
“1A” is output for indicating the Tenant Number “10”.
Note 2: If the number of the trunk call (Caller-ID) cannot be identified, the data here is output as “0”.
– 428 –
CHAPTER 3 System Messages
This message is issued when the connection error related to external LAN Interface equipment occurs in the
system.
1: XXXX XXXX XXXX 00XX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
4: XXXX XXXX XX00 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
24 25 26 27 28
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 ~ 4 IP Address for external equipment in which error has been detected. (HEX)
b7 b6 b5 b4 b3 b2 b1 b0
5 , 6 Socket number (Used Socket number) (HEX) - Socket Number used by application, in which error has been
detected.
b7 b6 b5 b4 b3 b2 b1 b0
– 429 –
CHAPTER 3 System Messages
OUTPUT DATA
DEFINITION
(HEX (DEC))
– 430 –
CHAPTER 3 System Messages
b0-b7: 01
-When 09/0A is output at 1011 (HEX)
b0-b7: 00
-When 0B is output at 10
11 (HEX)
b0-b7: 01
10 Kind of Error
b0-b7: (HEX)
b7 b6 b5 b4 b3 b2 b1 b0
01=SEND Execution Error
02=RECEIVE Execution Error
03=SEND Execution Count Over
04=RECEIVE Execution Count Over
05=System Data is not assigned
06=Time Over
07=Parity Error
08=Connection Error
09=Connection Port Capacity Over
0A=Detection of B-level Infinite Loop
0B=Disconnection from remote
0C=Undefined message receive
0D=SEND Execution Error
0E=Duplicated device number is used
0F=TCP/IP Internal Process Error
10=TCP/IP Internal Process Error
– 431 –
CHAPTER 3 System Messages
12 ~ 28 Not used
11 ~ 28 Not used
– 432 –
CHAPTER 3 System Messages
9 Device Number of error-detected PC (HEX) b0-b7: Device Number of error-detected Client PC. If the
Machine is not determined, FF is output.
b7 b6 b5 b4 b3 b2 b1 b0
– 433 –
CHAPTER 3 System Messages
12 ~ 28 Not used
– 434 –
CHAPTER 3 System Messages
This message displays when the LAN Interface Connection Failure, detected in System Message [26-V],
recovers. The message displays when the LAN Interface Connection Failure is restored. The first data is
normally sent/received by the recovered application equipment.
TCP/IP Application
1: XXXX XXXX XXXX 00XX 2: XXXX XX00 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6 7 8 9 10
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 - 4 IP Address for external equipment in which error has been detected. (HEX)
b7 b6 b5 b4 b3 b2 b1 b0
5 , 6 Socket number (Used Socket number) (HEX) - Socket Number used by application whose failure has been
received.
b7 b6 b5 b4 b3 b2 b1 b0
b0-b7: (HEX)
01=SUPER SERVER
02=MAT
8 Application Type
03=SMDR
b7 b6 b5 b4 b3 b2 b1 b0 04=MCI
05=OAI
06=PMS
07=MIS
08=NMS
09=CS Report
– 435 –
CHAPTER 3 System Messages
– 436 –
CHAPTER 3 System Messages
This message displays when the MUX card, whose clock function was detected as faulty, is recovered.
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Unit, MG number for MUX card, b0-b1: Unit number for the recovered MUX card
which recovered from a clock failure b2: MG number for the recovered MUX card
b3: 0/1 = Fault recovery in the MUX System 0/
b7 b4 b3 b2 b1 b0 Fault recovery in MUX System 1
b4: 0/1 = Faulty MUX is in ACT/
Faulty MUX is in STBY
2 RLS Data RLS Data:Clock alarm information on the recovered MUX card
b1: 0/1 = -/FH failure for 2M PCM Highway
b7 b3 b2 b1 b0 b2: 0/1 = -/CLK failure for 2M PCM Highway
b3: 0/1 = -/4M CLK failure for PM
– 437 –
CHAPTER 3 System Messages
This message displays when an abnormal state is detected temporarily on the SDT (PA-SDTA/B) card.
1: X0XX 00XX XXXX XX00 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 438 –
CHAPTER 3 System Messages
3 Alarm-detected HW The data here specifies the HW, on which any of the VC-11 Path
Trouble was detected in data 2 . Note.
b7 b6 b5 b4 b3 b2 b1 b0 Refer to the table below:
b7 b6 b5 b4 b3 b2 b1 b0
- - - - 28 27 26 25
24 23 22 21 20 19 18 17
0/1=-/VC-11 Path Trouble
16 15 14 13 12 11 10 9
8 7 6 5 4 3 2 1
Note: This data displays only when b4 is “1” and b3 is “0” in data 2 .
Repair Procedure
Fault repair work is not required by the display of this message. If the message is created frequently, it is
recommended that the repair work be performed as shown in System Message [33-C] SDT Alarm Trouble.
– 439 –
CHAPTER 3 System Messages
This message displays when a grave failure occurs on the SDT (PA-SDTA/B) card. If this is issued, remember
the ACT/STBY change of the SDT card may be followed, as a result of fault detection in the optical fiber line
(see System Message [33-E]).
1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 440 –
CHAPTER 3 System Messages
Repair Procedure
Depending on the fault status shown in data 2 , perform necessary repair work:
– 441 –
CHAPTER 3 System Messages
Initialize the SDT card in the distant node, and observe the situation. If the fault is not restored,
proceed with STEP 2.
Initialize the SDT card in the self-node, and observe the situation. If the fault is not restored,
proceed with STEP 3.
It cannot be confirmed which node side (self-node or distant node) is faulty. By referring to
Chapter 5: Replacement Procedure of SDT Card and Optical Fiber Cable, first replace the SDT
card only in one of the nodes. When the fault does not recover, then also replace the SDT card
in other side of the nodes.
Initialize the SDT card in the self-node, and observe the situation. If the fault is not restored,
proceed with STEP 2.
By referring to Chapter 5: Replacement Procedure of SDT Card and Optical Fiber Cable, replace
the SDT card in the self-node with a spare.
– 442 –
CHAPTER 3 System Messages
This message displays when the SDT (PA-SDTA/B) card or optical fiber line, that was once detected as faulty,
recovers.
1: X0XX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 443 –
CHAPTER 3 System Messages
This message displays when the ACT/STBY of the SDT (PA-SDTA) card is changed over as a result of fault
detection in the optical fiber line. When the ACT/STBY change cannot be performed, this message also
indicates the cause for the changeover execution failure.
1: X0XX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Repair Procedure
Once this message displays, be sure to check other messages, such as [33-C] SDT Alarm Trouble, and review
the cause for the changeover. If any fault is implicated, repair the whole fault(s) according to the situation.
– 444 –
CHAPTER 3 System Messages
This message is shown when failure in downloading from the system to the card, or from the card to the terminal,
is detected.
1: XXXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Kind of Fault b0: 01H = ELCN-PKG Menu download failure for DT300
b1: 02H = Menu download failure between ELCN-PKG and terminal
b7 b1 b0 b2-b7: Not used
When 1 is 01H (ELCN-PKG Menu b0-b15: Mounting location of ELC card which detected fault
download failure for DT300)
b0-b2: Not used
b7 b6 b5 b4 b3 b0
b3-b7: Group No.
b8-b9: Unit No.
b10-b14: MG No.
b15 b14 b13 b12 b11 b10 b9 b8 b15: Not used
– 445 –
CHAPTER 3 System Messages
When 1 is 02H (Menu download failure b0-b15: Mounting location of terminal which detected fault
between ELCN-PKG and terminal)
b0-b2: Level No.
b7 b6 b5 b4 b3 b2 b1 b0
b3-b7: Group No.
b8-b9: Unit No.
b10-b14: MG No.
b15 b14 b13 b12 b11 b10 b9 b8 b15: Not used
3 Details of Fault
When 1 is 01H (ELCN-PKG Menu b0: Download failure of Menu for First language
download failure for DT300) b1: Download failure of Menu for Second language
b2: Download failure of Shortcut Menu for First language
b7 b3 b2 b1 b0 b3: Download failure of Shortcut Menu for Second language
b4-b7: Not used
– 446 –
CHAPTER 3 System Messages
This message displays when PCM parity error occurs on MUX circuit card.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 447 –
CHAPTER 3 System Messages
This message displays when PCM parity error on MUX circuit card has been recovered.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 448 –
CHAPTER 3 System Messages
This message is issued as a warning for the IP-related network configuration (IPTRK/PHC/PHL/IP PAD), such
as heavy load imposed on the IP network.
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
4: XXXX XXXX 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
25 26 27 28
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 449 –
CHAPTER 3 System Messages
5 Details on Fault Information (FLT) This data can be analyzed by seeing combination of the data.
See the tables on the following pages:
b7 b6 b5 b4 b3 b2 b1 b0
– 450 –
CHAPTER 3 System Messages
6 - 28 Additional Information These data vary depending on the combination of the data.
See the tables on the following pages:
b7 b6 b5 b4 b3 b2 b1 b0
– 451 –
CHAPTER 3 System Messages
The following provides the fault information by using the combination of data (FNC, INF, and FLT).
Definition of Fault Information
FNC
INF ( 4 ) FLT ( 5 ) Data of 6 - 28 Description
(3)
0C FIFO overflow
– 452 –
CHAPTER 3 System Messages
FNC
INF ( 4 ) FLT ( 5 ) Data of 6 - 28 Description
(3)
– 453 –
CHAPTER 3 System Messages
FNC
INF ( 4 ) FLT ( 5 ) Data of 6 - 28 Description
(3)
– 454 –
CHAPTER 3 System Messages
FNC
INF ( 4 ) FLT ( 5 ) Data of 6 - 28 Description
(3)
– 455 –
CHAPTER 3 System Messages
FNC
INF ( 4 ) FLT ( 5 ) Data of 6 - 28 Description
(3)
– 456 –
CHAPTER 3 System Messages
FNC
INF ( 4 ) FLT ( 5 ) Data of 6 - 28 Description
(3)
– 457 –
CHAPTER 3 System Messages
FNC
INF ( 4 ) FLT ( 5 ) Data of 6 - 28 Description
(3)
– 458 –
CHAPTER 3 System Messages
FNC
INF ( 4 ) FLT ( 5 ) Data of 6 - 28 Description
(3)
– 459 –
CHAPTER 3 System Messages
FNC
INF ( 4 ) FLT ( 5 ) Data of 6 - 28 Description
(3)
08 01 6 - 9 : Accommodated Location
10 , 11 : MG-ID
12 : MG-Type Detect Temporary TCP Link Fault
13 - 16 : IP Address
17 , 18 : Port Number
– 460 –
CHAPTER 3 System Messages
FNC
INF ( 4 ) FLT ( 5 ) Data of 6 - 28 Description
(3)
03 Recovered by re-routing
02 Line fault
Not Applicable
03 Continuous sending timed out
09 04 Continuous sending occurred
– 461 –
CHAPTER 3 System Messages
7 8
Circuit Card
(PM Type) (PM Extension Type)
0F 11 PHA (4 card-width occupied)
0F 12 PHA (2 card-width occupied)
4F 11 PHD (4 card-width occupied)
4F 12 PHD (2 card-width occupied)
1F 11 IP PAD
AF 11 PHE (4 card-width occupied)
AF 12 PHE (2 card-width occupied)
AF 13 Internal PHE (2 card-width occupied)
1F 13 Internal PHI
– 462 –
CHAPTER 3 System Messages
The following provides the troubleshooting for “Definition of Fault Information”. If the appropriate solution is not
in the list, contact NEC engineers.
– 463 –
CHAPTER 3 System Messages
02 6: Recovery Detail
01: Recovered from socket fault
02: Recovered from data transmission error
03 6 : FPC number of adjacent nodes which has recovered
7 - 10 : IP Address of adjacent nodes which has recovered
– 464 –
CHAPTER 3 System Messages
– 465 –
CHAPTER 3 System Messages
– 466 –
CHAPTER 3 System Messages
The following provides detailed fault information and the solution by using the combination of data (INF, FLT, and
Detailed Info). These information are provided when FNC ( 3 ) indicates 04.
Table 3-3 Detailed Fault Information and The Troubleshooting
Detailed Info
INF ( 4 ) FLT ( 5 ) 7 8
Description Solution
05 03 20 0E Failed to communicate between DPMs Reset IPELC (IPLC). If the fault
occurs again, replace the IPELC
Restart to communicate between DPMs
(IPLC) with a new one.
08 12 0C Buffer Overflow None
01 01 Detect NC (CPU) WDT Reset IPELC (IPLC). If the fault
occurs again, replace the IPELC
02 01 Detect PCMCONT-0 (DSP) WDT
(IPLC) with a new one.
03 01 Detect PCMCONT-1 (DSP) WDT
08 01 Detect VC0 (CPU) WDT Reset IPELC (IPLC). If the fault
Recovery VC0 (CPU) occurs again, replace the VC0 PKG
08 04 Failed to initialize VC0 (CPU) device with a new one.
09 01 Detect VC1 (CPU) WDT (Sub PKG#1) Reset IPELC (IPLC). If the fault
10 Recovery VC1 (CPU) occurs again, replace the VC1 PKG
09 04 Failed to initialize VC1 (CPU) device with a new one.
0A 01 Detect VC2 (CPU) WDT (Sub PKG#2) Reset IPELC (IPLC). If the fault
Recovery VC2 (CPU) occurs again, replace the VC2 PKG
0A 04 Failed to initialize VC2 (CPU) device with a new one.
0B 01 Detect VC3 (CPU) WDT (Sub PKG#3) Reset IPELC (IPLC). If the fault
Recovery VC3 (CPU) occurs again, replace the VC3 PKG
0B 04 Failed to initialize VC3 (CPU) device with a new one.
– 467 –
CHAPTER 3 System Messages
Detailed Info
INF ( 4 ) FLT ( 5 ) Description Solution
7 8
80 23 (1) When the fault occurs in all the
terminals accommodated in
IPELC (IPLC), reset the IPELC
(IPLC). If the fault occurs again,
replace the IPELC (IPLC) with a
new one.
4A Failed to negotiate with terminals
(2) When the fault occurs in some
06 terminals accommodated in
IPELC (IPLC), reset the IPELC
(IPLC). If the fault occurs again,
replace the terminals with new
ones.
43 10 Failed to receive packets None
58
43 11 Failed to send packets None
80 02 04 Failed to initialize PCMCONT-0 device Reset IPELC (IPLC). If the fault
07 occurs again, replace the IPELC
03 04 Failed to initialize PCMCONT-1 device (IPLC) with a new one.
90
0C 04 Failed to initialize VC0 device (Sub Reset IPELC (IPLC). If the fault
PKG#0) occurs again, replace the VCT0 PKG
C0 with a new one.
Complete to initialize VC0 device (Sub
PKG#0)
C1 0C 01 Detect VC0 (DSP) WDT (Sub PKG#0) None
0D 04 Failed to initialize VC1 device (Sub Reset IPELC (IPLC). If the fault
PKG#1) occurs again, replace the VCT1 PKG
D0 with a new one.
Complete to initialize VC1 device (Sub
PKG#1)
08 D1 0D 01 Detect VC1 (DSP) WDT (Sub PKG#1) None
0E 04 Failed to initialize VC2 device (Sub Reset IPELC (IPLC). If the fault
PKG#2) occurs again, replace the VCT2 PKG
E0 with a new one.
Complete to initialize VC2 device (Sub
PKG#2)
E1 0E 01 Detect VC2 (DSP) WDT (Sub PKG#2) None
0F 04 Failed to initialize VC3 device Reset IPELC (IPLC). If the fault
F0 occurs again, replace the VCT3 PKG
Complete to initialize VC3 device with a new one.
F1 0F 01 Detect VC3 (DSP) WDT (Sub PKG#3) None
– 468 –
CHAPTER 3 System Messages
This message is issued when the system detects a failure on the IPTRK/PHC/PHL/IP PAD circuit cards that
affects normal speech path state.
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
4: XXXX XXXX 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
25 26 27 28
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 469 –
CHAPTER 3 System Messages
6 - 28 Additional Information
– 470 –
CHAPTER 3 System Messages
This message is issued when IPTRK/PHC/PHL/IP PAD circuit cards’ failure recovers.
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
4: XXXX XXXX 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
25 26 27 28
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 471 –
CHAPTER 3 System Messages
6 - 28 Additional Information
– 472 –
CHAPTER 3 System Messages
This message is issued when the system detects any H.323-related information.
1: XXXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 473 –
CHAPTER 3 System Messages
4 Fault Information
This data can be analyzed by combination of 3 and 4 .
b7 b6 b5 b4 b3 b2 b1 b0
See the table below:
DATA OF DATA OF
3 4 DEFINITION
(HEX) (HEX)
01 01 Received RCF message
– 474 –
CHAPTER 3 System Messages
This message displays when initial settings for Gate Keeper (GK) have successfully completed and the GK starts
operating.
1: XXXX XXXX XXXX XX00 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 475 –
CHAPTER 3 System Messages
3 Number of Speech Channels b0-b15:The number of speech channels between Telephony Server and GK
Between Telephony Server and GK (1-300)
(HEX) (Little Indian Note)
b7 b6 b5 b4 b3 b2 b1 b0
Note: Format for storage or transmission of binary data in which the least significant bit in the lowest address
comes first. For example, b0-b7 indicates 0A and b8-b15 (the lower address) indicates 00, the sent bits
will be 0x000A.
– 476 –
CHAPTER 3 System Messages
This message displays when Telephony Server failed to communicate with Gate Keeper (GK) via control
signals during operations.
1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 477 –
CHAPTER 3 System Messages
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 478 –
CHAPTER 3 System Messages
35-D: SP Failure
Default Alarm Default Grade Grade Modified Lamp Modified
MN 3
This message displays when any failure has influence on carrying on calls occur on SP.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 479 –
CHAPTER 3 System Messages
This message displays when any failure has influence on carrying on calls recovered.
1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 480 –
CHAPTER 3 System Messages
This message displays the event information related to WLAN Handset/Standard SIP process. Note 1
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XX00 0000 0000 0000
1 2 3 4 5 6
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note 2: WLAN Handset/Standard SIP process controls the following terminals in SP.
- VoWLAN dual terminal/VoWLAN terminal/Standard SIP terminal/Standard SIP Video terminal
– 481 –
CHAPTER 3 System Messages
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 1
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 2
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 3
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 4
5 Number of speech channels for b0-b15: Number of speech channels for WLAN Handset/Standard
WLAN Handset/Standard SIP SIP process (0-1200)
process (CH NO) Note 2
When FNC is 01H: Number of speech channels for SP whose operation is
b7 b6 b5 b4 b3 b2 b1 b0
started.
When FNC is 02H: Number of speech channels for SP to reset
When FNC is 03H: Number of speech channels for SP that is active when
b15 b14 b13 b12 b11 b10 b9 b8
changeover direction is received.
– 482 –
CHAPTER 3 System Messages
Each operation related to WLAN Handset/Standard SIP process and system message that is output when an
event occurs is as follows.
– 483 –
CHAPTER 3 System Messages
Note: When office data for WLAN Handset/Standard SIP process is registered by ASSDN/ASSDL command al-
though WLAN Handset/Standard SIP terminal is not accommodated, “35-F: FNC=01H (Service
Start.)” is output when SP is activated and “35-I: FNC=01H (Service Stop.)” is output when SP is
stopped.
Note: ASSDN/ASSDL data is usually registered although WLAN Handset/Standard SIP terminal is not accom-
modated.
Note: It takes about five minutes (Time to detect KeepAliveTimeOut) to output “35-G: FNC=01H (Service
Stop.)”, “35-I: FNC=01H (Service Stop.)” or “35-I: FNC=02H (SIP Wireless Terminal Backup Service
Stop.)” after WLAN Handset/Standard SIP process stopped the operation.
– 484 –
CHAPTER 3 System Messages
Note: If WLAN Handset/Standard SIP process is restarted before TP side detects KeepAliveTimeOut, only
“35-F: FNC=01H (Service Start.)” is output without outputting “35-G: FNC=01H (Service Stop.)“,
“35-I: FNC=01H (Service Stop.)” or “35-I: FNC=02H (SIP Wireless Terminal Backup Service Stop.)“
– 485 –
CHAPTER 3 System Messages
This message displays the warning information related to WLAN Handset/Standard SIP process. Note 1
1: XXXX XXXX XXXX XXXX 2: XXXX 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note: Refer to “35-F” for “Terms for outputting system message” and “Note”.
Note 1: WLAN Handset/Standard SIP process controls the following terminals in SP.
- VoWLAN dual terminal/VoWLAN terminal/Standard SIP terminal/Standard SIP Video terminal
– 486 –
CHAPTER 3 System Messages
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 1
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 2
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 3
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 4
5 Number of speech channels for b0-b15: Number of speech channels for WLAN Handset/Standard
WLAN Handset/Standard SIP SIP process (0-1200)
process (CH NO) Note 2
When FNC is 01H: Fixed to 0.
b7 b6 b5 b4 b3 b2 b1 b0
When FNC is 02H: Number of speech channels for SP that is changed
active by changeover.
When FNC is 03H: Fixed to 0.
b15 b14 b13 b12 b11 b10 b9 b8
– 487 –
CHAPTER 3 System Messages
System message that disturbs WLAN Handset/Standard SIP terminal operation is indicated as follows.
Note: Output only when SIP Wireless Terminal • When single SP is powered off.
Backup is executed.
(Abnormal outputting factor)
Note: Output only when SIP Wireless Terminal • When changeover is executed from PCPro.
Backup is executed.
• When active SP is powered off or rebooted.
– 488 –
CHAPTER 3 System Messages
– 489 –
CHAPTER 3 System Messages
This message displays the major failure information related to WLAN Handset/Standard SIP process. Note 1
1: XXXX XXXX XXXX XX00 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note: Refer to “35-F” for “Terms for outputting system message” and “Note”.
Note 1: WLAN Handset/Standard SIP process controls the following terminals in SP.
- VoWLAN dual terminal/VoWLAN terminal/Standard SIP terminal/Standard SIP Video terminal
1 Kind of process (KIND) Note 2 b0-b7: 01H = WLAN Handset/Standard SIP process
b7 b6 b5 b4 b3 b2 b1 b0
2 Kind of warning (FNC) Note 2 b0-b7: 01H = Service Stop. (When SIP Wireless Terminal Backup is not
executed.)
b7 b6 b5 b4 b3 b2 b1 b0
02H = SIP Wireless Terminal Backup Service Stop.
– 490 –
CHAPTER 3 System Messages
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 1
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 2
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 3
b7 b6 b5 b4 b3 b2 b1 b0 b0-b7: IP address 4
– 491 –
CHAPTER 3 System Messages
System message that disturbs WLAN Handset/Standard SIP terminal operation is indicated as follows.
Note: Output only when SIP Wireless Terminal • When SP is powered off.
Backup is not executed.
(Abnormal outputting factor)
Note: Output only when SIP Wireless Terminal • When both SP are powered off.
Backup is executed.
(Abnormal outputting factor)
– 492 –
CHAPTER 3 System Messages
This message displays when the Office Data transfer is completed or started.
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1
4: XXXX XXXX XXXX XXXX 5: XXXX XXXX XXXX XXXX 6: XXXX XXXX XXXX XXXX
1
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
1 Detailed information
These data depend upon the kind of Office Data Copy [10, 20, 30, 40, 50, or 60]. For the detail, see the
following pages.
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 a b c d e f g
4: XXXX XXXX XXXX XXXX 5: XXXX XXXX XXXX XXXX 6: XXXX XX00 0000 0000
g h
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 493 –
CHAPTER 3 System Messages
[a] Broadcast Destination LP [System b0: PBI No.30 (No.0 CPU system on LP00)
0] (indicates in Logical PBI number) b1: PBI No.38
b2: PBI No.40 (No.0 CPU system on LP08)
b7 b6 b5 b4 b3 b2 b1 b0 b3: PBI No.48
b4: PBI No.50 (No.0 CPU system on LP16)
b5: PBI No.58
b6: PBI No.60 (No.0 CPU system on LP24)
b15 b8 b7: PBI No.68
b8: PBI No.02 (No.0 CPU system on SP) Note
[b] Broadcast Destination LP [System b0: PBI No.31 (No.1 CPU system on LP00)
1] (indicated in Logical PBI b1: PBI No.39
number) b2: PBI No.41 (No.1 CPU system on LP08)
b3: PBI No.49
b7 b6 b5 b4 b3 b2 b1 b0 b4: PBI No.51 (No.1 CPU system on LP16)
b5: PBI No.59
b6: PBI No.61 (No.1 CPU system on LP24)
b7: PBI No.69
b15 b8 b8: PBI No.03 (No.1 CPU system on SP) Note
[c] Broadcast Destination LP [System b0: PBI No.30 (No.0 CPU system on LP00)
0] (indicated in Logical PBI b1: PBI No.38
number) b2: PBI No.40 (No.0 CPU system on LP08)
b3: PBI No.48
b7 b6 b5 b4 b3 b2 b1 b0 b4: PBI No.50 (No.0 CPU system on LP16)
b5: PBI No.58
b6: PBI No.60 (No.0 CPU system on LP24)
b7: PBI No.68
b15 b8 b8: PBI No.02 (No.0 CPU system on SP) Note
[d] Broadcast Destination LP [System b0: PBI No.31 (No.1 CPU system on LP00)
1] (indicated in Logical PBI b1: PBI No.39
number) b2: PBI No.41 (No.1 CPU system on LP08)
b3: PBI No.49
b7 b6 b5 b4 b3 b2 b1 b0 b4: PBI No.51 (No.1 CPU system on LP16)
b5: PBI No.59
b6: PBI No.61 (No.1 CPU system on LP24)
b7: PBI No.69
b15 b8 b8: PBI No.03 (No.0 CPU system on SP) Note
– 494 –
CHAPTER 3 System Messages
[e] Capacity of Broadcast Destination Data Memory (DM)/Network Data Memory (NDM)
Kind of Office Data Copy:When the Office Data Copy 1 is 10/20 indicates Data Memory (DM),
when the Office Data Copy 1 is 30/40 indicates Network Data Memory
(NDM).
1 Data Memory Capacity b0-b7: Data Memory Capacity (displays attributes specified by
ASYD SYS1 INDEX30)
b7 b6 b5 b4 b3 b2 b1 b0 03H: 2M
07H: 3M
0FH: 4M
1FH: 5M
3FH: 6M
7FH: 7M
FFH: 8M
• When the Office Data Copy 1 = 30/40 (Network Data Memory Capacity)
1 Network Data Memory Capacity b0-b7: Data Memory Capacity (displays attributes specified by
ASYDL/ASYDN SYS1 INDEX514)
b7 b6 b5 b4 b3 b2 b1 b0 01H: 2M
03H: 4M
07H: 6M
0FH: 8M
1FH: 10M
3FH: 12M
7FH: 14M
FFH: 16M
– 495 –
CHAPTER 3 System Messages
1 Local Data Memory Capacity b0-b3: Data Memory Capacity (displays attributes specified by
ASYDL/ASYDN SYS1 INDEX513)
b7 b6 b5 b4 b3 b2 b1 b0 01H: 2M
03H: 4M
07H: 6M
0FH: 8M
1FH: 10M Note 1
3FH: 12M
• When the Office Data Copy 1 = 30/40 (Network Data Memory Capacity)
1 Network Data Memory Capacity b0-b4: Data Memory Capacity (displays attributes specified by
ASYDL/ASYDN SYS1 INDEX957)
b7 b6 b5 b4 b3 b2 b1 b0 01H: 2M
03H: 4M
07H: 6M
0FH: 8M
1FH: 10M
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 a b
4: XXXX XXXX XXXX XXXX 5: XXXX XX00 0000 0000 6: 0000 0000 0000 0000
b
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 496 –
CHAPTER 3 System Messages
[a] Capacity of Broadcast Destination b0-7: NDM Capacity (displays attributes specified by ASYDL/
Network Data Memory (NDM) ASYDN SYS1 INDEX514)
01H: 2M
b7 b6 b5 b4 b3 b2 b1 b0 03H: 4M
07H: 6M
0FH: 8M
1FH: 10M
3FH: 12M
7FH: 14M
b15 b14 b13 b12 b11 b10 b9 b8
FFH: 16M
b7 b6 b5 b4 b3 b2 b1 b0
Node No. 1
~
b7 b6 b5 b4 b3 b2 b1 b0
Node No. 32
– 497 –
CHAPTER 3 System Messages
When the Office Data Copy is finished or failed ( 1 = 60) FPC numbers of destination office are displayed.
b7 b6 b5 b4 b3 b2 b1 b0
Node No. 1
~
~
b7 b6 b5 b4 b3 b2 b1 b0
Node No. 32
– 498 –
CHAPTER 3 System Messages
This message displays when IP terminal user failed to enter the correct password when logging in. Note 1
1: XX00 XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX 0000 0000
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note 1: For Multiple Line terminal, this system message is not output even though a wrong password is entered
in the terminal.
– 499 –
CHAPTER 3 System Messages
b7 b6 b5 b4 b3 b2 b1 b0
– 500 –
CHAPTER 3 System Messages
[36-F] Fusion Health Check Report (Temporary/Permanent) is output when the timeout of Fusion Health Check
is detected.
The temporary failure message is displayed when the timeout of Fusion Health Check is detected. Note 1
The permanent failure message is displayed when the timeout of Fusion Health Check has been detected ten
consecutive times.
Fusion Health Check is executed by assigning the system data [ASYDL/ASYDN: SYS1, Index 530].
Also, the system message [36-F/36-K/36-T] is output when the timeout of Fusion Health Check is detected, by
assigning the system data [ASYDL/ASYDN: SYS1, Index 534]. Refer to Office Data Specifications for the de-
tail.
Note 1: By default, the message is defined to be output at the first timeout; this output timing can be changed by
the system data [ASYDL/ASYDN:SYS1, Index 656, Bits 0-3].
Note: While [36-F] Fusion Health Check Report (Temporary/Permanent) has been output for the temporary tim-
eout of Fusion Health Check, if Release Alarm is executed, the Error Counter will be cleared. Therefore, if
the timeout of Fusion Health Check is detected after Release Alarm is executed, the [36-F] Fusion Health
Check Report (Temporary/Permanent) will be output for the temporary timeout of Fusion Health Check.
Also, if Release Alarm is executed when the timeout of Fusion Health Check is detected, [36-K] Fusion
Health Check Report (Recovery) will not be output.
Note: [36-T] Fusion Health Check Report (Permanent) can be output instead of [36-F] Fusion Health Check Re-
port (Temporary/Permanent) for the permanent timeout of Fusion Health Check when the system data
[ASYDL/ASYDN: SYS1, Index 655, Bit 0-2 = 1] is assigned, which can be specified on a Fusion type basis
as shown on the table below.
Note: When [36-F] Fusion Health Check Report (Temporary/Permanent) or [36-T] Fusion Health Check Report
(Permanent) is output, if there is no alternate route, a call cannot be made to the node where a failure is
occurring until [36-K] Fusion Health Check Report (Recovery) is output. However, a call can be made
within the same node or node where a failure is not occurring.
Note: When [36-F] Fusion Health Check Report (Temporary/Permanent) or [36-T] Fusion Health Check Report
(Permanent) is output, [36-K] Fusion Health Check Report (Recovery) is output when released.
– 501 –
CHAPTER 3 System Messages
1: XXXX XXXX XXXX XX00 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6 7
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 502 –
CHAPTER 3 System Messages
– 503 –
CHAPTER 3 System Messages
This message displays when used bandwidth exceeds the warning value defined between location IDs. Once this
message is displayed, the message has not been output until its recovery. Output of this message can be
controlled by using the office data settings (ABNDL). For more details refer to Office Data Specifications.
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX 0000 0000 3: 0000 0000 0000 0000
1 2 3 4
4: 0000 0000 0000 0000 5: 00 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note: Location IDs are set to A LOC-ID and B LOC-ID in ascending order. (A LOC-ID < B LOC-ID)
– 504 –
CHAPTER 3 System Messages
3 Accommodated location of terminal b0-b31 = Accommodated Equipment Number of terminal that exceeded the
warning value
b7 b6 b5 b4 b3 b2 b1 b0
4 Accommodated location of terminal b0-b31: Accommodated Equipment Number of terminal that exceeded the
warning value
b7 b6 b5 b4 b3 b2 b1 b0
– 505 –
CHAPTER 3 System Messages
This message displays when used bandwidth drops to below the warning value after the bandwidth warning.
Output of this message can be controlled by using the office data settings (ABNDL). For more details refer to
Office Data Specifications.
1: XXXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 00 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 506 –
CHAPTER 3 System Messages
This message displays when the bandwidth restriction has been performed in the case of bandwidth resource
shortage. Output of this message can be controlled by using the office data settings (ABNDL). For more details
refer to Office Data Specifications.
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX 0000 0000 3: 0000 0000 0000 0000
1 2 3 4
4: 0000 0000 0000 0000 5: 00 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
Note: Location IDs are set to A LOC-ID and B LOC-ID in ascending order. (A LOC-ID < B LOC-ID)
– 507 –
CHAPTER 3 System Messages
Note: If call origination via IPPAD is restricted, the accommodated location (LENS) of IPPAD is outputted.
– 508 –
CHAPTER 3 System Messages
This message displays when reserving enough of the bandwidth resource [for two calls calculated by G711
(sending period 10ms)] after the bandwidth fault has terminated the bandwidth restriction. Output of this
message can be controlled by using the office data settings (ABNDL). For more details refer to Office Data
Specifications.
1: XXXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
1 2
4: 0000 0000 0000 0000 5: 00 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 509 –
CHAPTER 3 System Messages
[36-K] Fusion Health Check Report (Recovery) message is output when Fusion Health check succeeded after
[36-F] Fusion Health Check Report (Temporary/Permanent) or [36-T] Fusion Health Check Report (Permanent)
is output.
1: XXXX XXXX XXXX XX00 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6 7
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 510 –
CHAPTER 3 System Messages
– 511 –
CHAPTER 3 System Messages
This message displays the result when IP terminal automatic assignment and deletion is executed.
1: XXXX XX00 XXXX XXXX 2: XXXX XXXX 0000 0000 3: XXXX 0000 XXXX XX00
1 2 3 4 5 6 7 8 9 10
4: XXXX 0000 0000 0000 5: XXXX XXXX XXXX XXXX 6: 0000 0000 0000 0000
11 12
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 512 –
CHAPTER 3 System Messages
– 513 –
CHAPTER 3 System Messages
– 514 –
CHAPTER 3 System Messages
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX
1 2 3 4 5 6
4: XXXX XXXX XXXX XXXX 5: XXXX XXXX XXXX XXXX 6: XXXX XXXX XXXX XXXX
7: XXXX XXXX XXXX XXXX 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 515 –
CHAPTER 3 System Messages
4 TAG1 01H=TAG1
b7 b6 b5 b4 b3 b2 b1 b0
Note: The bits following TAG1 are not fixed.
– 516 –
CHAPTER 3 System Messages
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX 01XX XX00 3: XXXX XXXX XXXX XXXX
7 8 9 10 11 12 13
4: XXXX XXXX 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
13
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 517 –
CHAPTER 3 System Messages
Example)
b39 b38 b37 b36 b35 b34 b33 b32 2004-04-01-09:01:12.81
b0-b7: 20
b8-b15: 04
b47 b46 b45 b44 b43 b42 b41 b40
b16-b23: 04
b24-b31: 01
b55 b54 b53 b52 b51 b50 b49 b48 b32-b39: 09
b40-b47: 01
b48-b55: 12
b63 b62 b61 b60 b59 b58 b57 b56 b56-b63: 81
– 518 –
CHAPTER 3 System Messages
Note: This is an example of the format for explanation. Actual start bit varies because it follows the undeter-
mined size of bits ( 6 = 01H) explained in the previous page.
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX 02XX XX00 3: XXXX XXXX XXXX XXXX
7 8 9 10
4: XXXX XXXX XXXX XXXX 5: XXXX XXXX XXXX XXXX 6: XXXX XXXX XXXX XXXX
11 12 13 14 15
7: XXXX XXXX 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
9 Number of Control Packets PROTIMS: indicates the total number of transmitted PAWs/PRWs
Transmitted/Total Number of (including retransmitted and ACK).
Packets Transmitted/Number of DtermIP (SIP)/Soft Phone (SIP): indicates the number of request messages
Request Transmitted transmitted from the terminal to SP.
: iLP-PM/PROTIMS/DtermIP
(SIP), Soft Phone (SIP)
b7 b6 b5 b4 b3 b2 b1 b0
– 519 –
CHAPTER 3 System Messages
10 Number of Control Packets PROTIMS: indicates the number of retransmit PAW/PRW asking for ACK
Retransmitted/Number of ACK (including retransmitted ones).
Request Packets Transmitted/ DtermIP (SIP)/Soft Phone (SIP): indicates the number of request messages
Number of Request Transmitted the terminal received from SP.
: iLP-PM/PROTIMS/DtermIP
(SIP), Soft Phone (SIP)
b7 b6 b5 b4 b3 b2 b1 b0
11 Number of NG Control Packets PROTIMS: indicates the number of retransmitted PAWs/PRWs asking for
Retransmitted/Number of ACK. The number is incremented for every retry. (Not the number of
Retransmitted Packets sent/ retransmitted occurrence)
Number of Response Transmitted DtermIP (SIP)/Soft Phone (SIP): indicates the number of 200 OK response
(Normal) transmissions for various types of request messages.
: iLP-PM/PROTIMS/DtermIP
(SIP), Soft Phone (SIP)
b7 b6 b5 b4 b3 b2 b1 b0
12
14 Total Number of Control Packets DtermIP of PROTIMS: indicates the total number of network busy
received/Number of Packets indications.
retried third time/Number of DtermIP (SIP)/Soft Phone (SIP): indicates the number of messages other than
Response Transmitted (Error) 200 OK response for various types of request messages.
: iLP-PM/PROTIMS/DtermIP
(SIP), Soft Phone (SIP)
b7 b6 b5 b4 b3 b2 b1 b0
13 Total Number of Abnormal PROTIMS: indicates the total number of received PAWs/PRWs (including
Packets received/Total Number retransmission and ACK).
of Packets received/Number of DtermIP (SIP)/Soft Phone (SIP): indicates the number of illegal messages
Illeagal Message received which cause the system unable to continue processing.
: iLP-PM/PROTIMS/DtermIP
(SIP), Soft Phone (SIP) Note: Message that includes unsupported proprietary header
or contents (such as SIP header Analysis NG, illegal di-
b7 b6 b5 b4 b3 b2 b1 b0
alog, CSeq error, SIP-URI error, syntax error) is not re-
garded as an illegal message.
– 520 –
CHAPTER 3 System Messages
14 Number of Abnormal Sequence/ PROTIMS: indicates the total number of PAW/PRW received (including
Number of PAWs/PRWs retransmission).
received asking for ACK Reply/ DtermIP (SIP)/Soft Phone (SIP): indicates the number of 1st retransmission
Number of Retransmission (once) (after 500 ms from the previous transmission).
: iLP-PM/PROTIMS/DtermIP
(SIP), Soft Phone (SIP)
b7 b6 b5 b4 b3 b2 b1 b0
15 Number of Overlapped Sequence/ PROTIMS indicates the number of abnormal packets in PAW/PRW.
Total Number of Abnormal Abnormal packets described here indicate unknown packets, data length
Packets/Number of abnormal, abnormal ACK number, abnormal sequence number.
Retransmission (2nd) DtermIP (SIP)/Soft Phone (SIP): indicates the number of 2nd
: iLP-PM/PROTIMS/DtermIP retransmission (after 1 second from the previous transmission).
(SIP), Soft Phone (SIP)
b7 b6 b5 b4 b3 b2 b1 b0
16 Number of Retransmission (3rd) DtermIP (SIP)/Soft Phone (SIP): indicates the number of 3rd
: DtermIP (SIP), Soft Phone retransmission (after 2 seconds from the previous transmission).
(SIP)
b7 b6 b5 b4 b3 b2 b1 b0
17 Number of Retransmission (4 DtermIP (SIP)/Soft Phone (SIP): indicates the number of 4th or more
times or more) retransmission (incremented every time when 4th or more retransmission is
: DtermIP (SIP), Soft Phone made).
(SIP)
b7 b6 b5 b4 b3 b2 b1 b0
– 521 –
CHAPTER 3 System Messages
Note: This is an example of the format for explanation. Actual start bit varies because it follows the undeter-
mined size of bits ( 6 = 01H) explained in the previous page.
1: XXXX XXXX XXXX XXXX 2: XXXX XXXX 03XX XX00 3: XXXX 0000 0000 0000
7 8 9 10
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
9 Registry NG Factor 01H: Unregistered ID (System does not have any registration.)
02H: Not available. (Equipment that had tried to make a registration is
b7 b6 b5 b4 b3 b2 b1 b0 restricted.)
03H: Duplicated registry (Designated ID/Station Number has been already
registered. DtermIP is only available.)
05H: Invalid Accommodation Location. Function is available only when
Terminal ( 1 Port Number of Terminal) is used.
07H: Failed to obtain PH (Equipment that had tried to make a registration
failed to obtain PH.)
09H: Equipment type is invalid. (Registration failed to obtain PH.)
0FH: A part of PH cannot be obtained.
10H: Exceeded Registration Capacity
11H: Resource is not available.
12H: Message Error
– 522 –
CHAPTER 3 System Messages
This message displays when the number of stored system message gets to 512, the maximum storage capacity.
The indication is fixed to all 0 in this system message.
1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 523 –
CHAPTER 3 System Messages
[36-T] Fusion Health Check Report message (Permanent) is output when the timeout of Fusion health check has
been detected ten consecutive times after an output of temporary timeout of Fusion Health Check of [36-F]
Fusion Health Check Report (Temporary/Permanent). At this time, the temporary timeout is not counted.
Fusion Health Check is executed by assigning the system data [ASYDL/ASYDN: SYS1, Index 530]. Also, the
system message [36-F/36-K/36-T] is output when the timeout of Fusion Health Check is detected, by assigning
the system data [ASYDL/ASYDN: SYS1, Index 534]. Refer to Office Data Specifications for the detail.
Note: [36-T] Fusion Health Check Report (Permanent) can be output instead of [36-F] Fusion Health Check
Report (Temporary/Permanent) for the permanent timeout of Fusion Health Check when the system data
[ASYDL/ASYDN: SYS1, Index 655, Bit 0-2 = 1] is assigned, which can be specified on a Fusion type
basis as shown on the table below.
Note: When [36-F] Fusion Health Check Report (Temporary/Permanent) or [36-T] Fusion Health Check Re-
port (Permanent) is output, if there is no alternate route, a call cannot be made to the node where a fail-
ure is occurring until [36-K] Fusion Health Check Report (Recovery) is output. However, a call can be
made within the same node or node where a failure is not occurring.
Note: When [36-F] Fusion Health Check Report (Temporary/Permanent) or [36-T] Fusion Health Check Re-
port (Permanent) is output, Fusion Health Check Report (Recovery) [36-K] is output when released.
– 524 –
CHAPTER 3 System Messages
1: XXXX XXXX XXXX XX00 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000
1 2 3 4 5 6 7
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000
– 525 –
CHAPTER 3 System Messages
– 526 –
CHAPTER 4 Fault Repair Procedures
This chapter provides information on how to repair the fault(s) within the system. If any of the components or
equipment listed in Table has a failure, move on to the repair procedure explained for each faulty condition.
– 527 –
CHAPTER 4 Fault Repair Procedures
Because of the system characteristic, there will be faults related to system side equipment and other faults
(including the fault occurred on the network). Refer to system message and detailed data for the best treatment.
In a certain condition, alarm may not be released or the failure may not be solved by the operation of procedure
below.
IP Related Fault and Its Reason
– 528 –
CHAPTER 4 Fault Repair Procedures
(1) Diagnosis
Because of the system characteristic, there will be faults related to system side equipment and other equip-
ment faults (including the fault occurred on the network). Refer to system message and detailed data for
the best treatment.
START
Method of check and repair upon each ERRK is
shown in the table below. It is referring to the faulty
port number (0-5) displayed.
“YES” “NO”
ERRK Detailed description about the fault and its repair Method of check and repair
– 529 –
CHAPTER 4 Fault Repair Procedures
ERRK Detailed description about the fault and its repair Method of check and repair
All connection resource towards the corresponding TCP port is [1] Reconfirm if there is any
released, because text sending failure has occurred continu- failure in UAP side TCP/IP
01 ously on the communicating TCP port. receiving process.
[2] Reconfirm if there is any
trouble in UAP side operation.
Text received from the Host for the corresponding TCP port [1] Confirm the operation of
was in invalid format, system side couldn’t define the text the Host side software.
02 received.
[2] Confirm the line status of
the LAN.
In the corresponding TCP port in link establishing process, all Restart the Host.
connection resource toward the corresponding TCP port is
03
released upon receiving the request of Host to release (discon-
nect) all link establishing process.
All connection resource towards the corresponding TCP port is Reconfirm if there is any trou-
04 released, because operation error is detected for TCP port of ble in Host side operation.
host in connected state.
Connection was requested, but connection could not be estab- Adjust the number of connec-
05 lished because the number of connection exceeds the maximum tion to be below 17 in the
(=16). application side.
Connection was requested, but connection could not be estab- [1] Confirm ASYDL, SYS1,
lished because the service was invalid. INDEX864, bit0=1 (internal
06
IP/ACDP available) is
assigned.
07-FF Not used -
– 530 –
CHAPTER 4 Fault Repair Procedures
System administrator needs to find out the fault part, define it and repair it in prompt. Administrator needs
to define the trouble part by localizing the trouble down to find out the trouble part when handling the net-
work failure for the system, peripheral equipment or other network equipment (Routers, Switches, etc.).
STEP 1 Localize the failure of communication line equipment, WLAN/LAN hardware and network en-
vironment.
STEP 3 Repair the failure part (equipment/change the parts or interim patch up).
The “ping” command sends out the IP packets toward the desired Host to confirm the packet reach ability
and its reply. The status of IP packet is reported by using the ICMP (Internet Control Message Protocol).
C:\TEMP>ping 192.168.2.10
– 531 –
CHAPTER 4 Fault Repair Procedures
Some of the error screens when ping command is used are shown below.
C:\TEMP>ping 192.168.2.10
C:\TEMP>ping 192.168.2.10
– 532 –
CHAPTER 4 Fault Repair Procedures
Figure below indicates miss to solve the host name with the IP address in the DNS searching when sending
the packet. Confirm if there is any fault in name of the host or the DNS setting.
C:\TEMP>ping pab160
C:\TEMP>ping pab110
Ping pab110[192.168.2.110] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
.
.
– 533 –
CHAPTER 4 Fault Repair Procedures
TRACERT command is used to confirm the routing setting of the router on the network route when result
of ping command had any kind of fault.
Note: Some router is set not to pass the ICMP command depending on the network environment.
C:\TEMP>tracert 192.168.2.10
Tracing route to 192.168.2.10
over a maximum of 30 hops:
Trace complete.
– 534 –
CHAPTER 4 Fault Repair Procedures
NETSTAT command is used to specify the cause of the problem (network problem, host setting problem
or the interface problem). This command can specify the log of the packet error, indicate packet transfer on
port base and protocol base. Refer to the command help for further details on netstat command.
Method: netstat
C:\TEMP>netstat -an
Proto(1) Local Address(2) Foreign Address(3) State(4)
C:\TEMP>netstat -s
IP Statistics(a)
TCP Statistics
– 535 –
CHAPTER 4 Fault Repair Procedures
This section explains the situation when system messages shown below appeared with relation to the IP.
Because of the system characteristic, there will be faults related to system side equipment and other faults
(including the fault occurred on the network). Refer to system message and detailed data for the best treat-
ment. In a certain condition, alarm may not be released or the failure may not be solved by the operation
of procedure shown below.
– 536 –
CHAPTER 4 Fault Repair Procedures
(a) Confirm all circuit card and IP stations are operating normally.
(b) If all operation is normal, accept it as an impulsive error and continue monitoring. When not activating
normally, change the circuit card (in case of IPPAD). Contact NEC maintenance personnel when prob-
lem is still not solved after performing this procedure.
About System Message “33-R” Outputted Only from IPPAD Circuit Card
Hardware fault or network problem might be the reason, thus system will notice there was a impulsive
problem processing the voice data.
(a) Verify the System Message and faulty part when voice data is suddenly cut off or muted.
(b) Contact the network administrator or confirm each network equipment when this fault occurs fre-
quently.
– 537 –
CHAPTER 4 Fault Repair Procedures
PHC office-to-office connection is operated with exceeding the maximum number of connections al-
lowed.
(a) Confirm the maximum number of connection allowed, and whether trying to establish a number of
connection exceeding that number or not.
(b) If operating normally after the confirmation, it is simply a matter of maximum numbers. Continue
monitoring.
Note: System Message about exceeding of maximum number is outputted from internal PHC. Confirm the max-
imum numbers of connection allowed.
• Unable to reply
<<This System Message will be output when control packet send timer time out has occurred eight times
continuously or when any communication fault was detected while sending the control packet.>>
Cause of the error may be the hardware fault or network interference.
– 538 –
CHAPTER 4 Fault Repair Procedures
• Ether cable link in the front panel of circuit card (IPPAD) has gone down.
<<Ether cable link down of the circuit card>>
Drop off of the Ether cable or faulty cable between circuit card and HUB may be the reason.
(a) Confirm all circuit cards and IP stations are operating normally.
(b) If all operation is normal, the failure may be a temporary fault. Continue to monitor the system. When
not activating normally, change the circuit card (in case of IPPAD). Contact NEC maintenance per-
sonnel when problem is still not solved after performing this procedure.
– 539 –
CHAPTER 4 Fault Repair Procedures
– 540 –
CHAPTER 4 Fault Repair Procedures
Unable to define the fault reason When Cannot Define the Reason of Failure on page
541
Faulty circuit card is displayed on the System When Circuit Card With Failure Is Indicated on System
Message Message on page 541
Localizing the fault Fault Repair/Localization Flow on page 542
Specific information for fault localizing proce- Details of Fault Repair/Localizing Flow on page 546
dure
(a) Check the power supply of the load side (DC: -48r5V) on the AC/DC PWR circuit card.
(b) Confirm the NFB (Non-Fuse breaker) of the PWR circuit card is switched ON (placed upward).
(c) Confirm alarm lamp of PWR supply is turned ON.
(2) Initialize the system. (Office data/program load initialization) (Refer to Chapter 2 of this manual)
[When station to station call is available]
Data in the memory may have been temporary corrupted. Continue to monitor the system.
• Change the circuit card when detailed message data about the circuit card was displayed.
(a) Turn the MB (Make Busy) switch ON (upward), then pull out the circuit card.
(b) Adjust the key setting of the replacement circuit card to the faulty one.
(c) Turn the MB (Make Busy) switch ON (upward), then insert the circuit card to the corresponding slot.
(d) Turn the MB (Make Busy) switch to OFF (downward).
– 541 –
CHAPTER 4 Fault Repair Procedures
This section explains how to restore the system that is not operating normally due to fault. Follow
the flow chart given below, which will show you the cause of the fault as well as countermeasures
against it. Indicated countermeasures are explained in detail on page 546 “Details of Fault Repair/
Localizing Flow”.
Figure 4-1 Flow Chart to Localize Faults (1/3)
Fault Analysis Causes: Countermeasures
START
Yes
Incorrect switch setting? - Incorrect switch setting: See (a).
No
Yes
Restored? - Temporal CF card fault: See (h).
No
Yes
Restored? - Office Data in CF is abnormal. See (f).
No - Program in CF is abnormal. See (f).
Yes
Restored? - Some devices on the CPU card was faulty. See (h).
No
Yes
Restored? - The replaced card was faulty. See (b).
(A) No
- The fault may not be caused by the system. See (i).
– 542 –
CHAPTER 4 Fault Repair Procedures
No
Office Data & Program Load Initial
will automatically take place.
Yes
Restored? - Temporal CF card fault: See (g).
No
Yes
Restored? - Office Data in CF is abnormal. See (f).
No - Program in CF is abnormal. See (f).
Status Monitor
- PCPro can login to the system?
- Is there any other abnormal status? Yes
Restored? - The replaced card was faulty. See (b).
No
Yes
Restored? - The replaced card was faulty. See (b).
No
(B)
- The fault may not be caused by the system. See (i).
– 543 –
CHAPTER 4 Fault Repair Procedures
Non-load Initial
Yes
Restored? - Part of program starts running away because of
No reasons such as parity alarm: See (c).
Yes
Restored? - Office data is abnormal because of reasons such
No as parity alarm: See (d).
Yes
Restored? - Program starts running away because of reasons
No such as parity alarm: See (e).
Power OFF/ON
Yes
Restored? - Temporal CF card fault: See (g).
No
Yes
Restored? - Office Data in CF is abnormal. See (f).
No - Program in CF is abnormal. See (f).
– 544 –
CHAPTER 4 Fault Repair Procedures
(a) Available to operate normally after the system is placed in normal operation again.
(b) When the system is restored by this replacement, the replaced parts was faulty. Prepare the spare card/
module/parts as required for future needs.
(c) Parity error may be still left in the system, there might be a possibility to have parity error again after
normal operation, the system needs to be replaced for preventative measure.
(d) There is no more parity error in the program sector, but there might be a possibility to have parity error
again after normal operation, the system needs to be replaced for preventative measure.
(e) There is no more office data error caused by the parity error, but there might be a possibility to have
parity error again after normal operation, the system needs to be replaced for preventative measure.
(f) There is possibility that the contents of CF card has been modified improperly, or CF card operation
is unstable. The system needs to be replaced for preventative measure.
(g) There is possibility that some devices mounted on the CPU card have temporal failure. The system
needs to be replaced for preventative measure.
(h) CF card or some devices on the CPU card are faulty.
(i) The fault may not be caused by the system. Please contact the dealer or its service technicians.
– 545 –
CHAPTER 4 Fault Repair Procedures
Remove the front cover and confirm the switches and lamps on the front panel when fault occurred and
operating the maintenance. The following figure shows an example when the system has CPU card in dual
configuration.
LINK
MODE SYS ALM
ACT
PBI No
ALM
PWR
PWR
LOAD
ON LINE
SW01
PWR
LOAD SW00
ON LINE
SV8500 server has the following ALM lamps on the front panel. Detailed fault information can also be ob-
tained by using PCPro.
– 546 –
CHAPTER 4 Fault Repair Procedures
SV8500 server has TP block and SP block. The latter can be divided to “SP block for SIP Station” and “SP
block for other than SIP Station”. When CPU card is changed over, TP block and “SP block for SIP Station”
are switched over in combination. This is indicated by shaded background in the figure below. On the other
hand, “SP block for other than SIP Station” operates in load sharing (N+1), which means both the “SP block
for other than SIP Station” are placed in ACT mode.
SV8500 Server
SP block
[3] SP block (other than SIP Station)
TP #0 ACT/STBY TP #1
SP #0 SP #1
㧔for SIP Station㧕 (for SIP Station)
(ACT) (STBY)
(ACT) (ACT)
SP #0 SP #1
㧔other than SIP Station) (other than SIP Station)
load sharing㧔N+1㧕
: ACT : STBY
(a) TP Changeover
– 547 –
CHAPTER 4 Fault Repair Procedures
• SP block (for SIP Station): Use CMOD command. TP and this block change over in combination.
• SP block (for other than IP Station): load sharing (N + 1), both SPs are placed in ACT.
WARNING The following operations require system shutdown. Perform the following only when system
shutdown is permitted.
Note: Proceed to the next step if this load initialization cannot be executed using this method.
(a) Execute the Office Data & Program load initialization by using SINZ from the PCPro.
Note: Proceed to the next step if this load initialization cannot be executed using this method.
(a) This is to be executed only when above initialization does not work.
Note: For more details, see “How to Turn ON/OFF Whole System“in Chapter 5.
(a) Reinstall the program by referring to Program Install procedure of Installation Manual.
(b) Execute the Load initialization by referring to (5).
– 548 –
CHAPTER 4 Fault Repair Procedures
The clock information can be obtained from an SNTP server that is specified in advance. If system message
16-M “Hard Clock Failure” is output, establish synchronization between the SV8500 and the SNTP server.
Replace the system to alternative when the clock failure cannot be fixed. See also “HOW TO SET THE
CURRENT DATE AND TIME“in Chapter 2.
– 549 –
CHAPTER 4 Fault Repair Procedures
– 550 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains how to replace unit/circuit cards mounted in the PIR.
Precautions:
• Use this procedure to replace a faulty unit/circuit card with a spare or to check a spare card.
• There are functional switches (having set the default switch) on some of the circuit cards to be replaced.
As for switch setting on the circuit cards, confirm the circuit card mounting face layout for the PIR.
When a circuit card is replaced with a spare card, always make the same switch setting on the new cir-
cuit card as that on the replaced card. Otherwise, electronic components on the circuit card may be de-
stroyed, or the circuit card itself may fail to function normally.
• When handling a circuit card, always use the field service kit for countermeasures against static elec-
tricity. Touching a circuit card without using the kit may destroy the card due to static electricity on the
human body.
– 551 –
CHAPTER 5 Operation Procedure for System with PIR
The figure below shows the slot configuration and the condition of mounted circuit card types for PIR.
Figure 5-1 Circuit card mounting of PIR
PIR 0 (1-IMG)
00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 Slot No.
TSW #0
TSW #1
PWR (PWR #0)
16 16 16 16 16 16 32 32 32 16 16 16 16 16 16 32 32 Number of Ports
Card Color
00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 Slot No.
DPWR (PWR #1)
PWR (PWR #0)
MUX #0
MUX #1
16 16 16 16 16 16 32 32 32 16 16 16 16 16 16 32 32 Number of Ports
Card Color
Note 1: TSW will be mounted on the Slots 13 and 14 of PIR0 (1-IMG only).
Note 2: Faulty switch settings may cause system down, always handle it with care.
Corresponding alarm lamp is lit and system message is outputted when replacing the circuit card. Release
the alarm when circuit card replacement has completed. All system messages will be deleted when alarm
is released by the RALM command, read the system messages using the DFTD command when the system
messages are needed.
– 552 –
CHAPTER 5 Operation Procedure for System with PIR
[Start]
ATTENTION
STEP 1 Turn ON (upward) the MB (Make Busy) switch of the circuit card to be re- Contents
Static Sensitive
Handling
placed. Precautions Required
STEP 3 Set the same key setting on the new circuit card as that is set on the removed card.
STEP 4 Confirm that MB (Make Busy) switch of the new circuit card is turned ON (upward).
STEP 6 After new circuit card is inserted, turn the MB (Make Busy) switch to OFF (downward).
[End]
– 553 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains how to replace SDT (PA-SDTA/PA-SDTB) card and the optical
fiber cables that are connected to SDT card.
ATTENTION
Contents
Static Sensitive
Handling
1.3.1 How to Replace SDT (PS-SDTA/PA-SDTB) Precautions Required
[Start]
STEP 1 Set P-SW key - 4 (MBR) to ON position on the PA-SDTA card to be replaced.
When the card is provided in dual configuration, do this for both cards in the order of STBY - ACT.
• ACT lamp goes OFF.
• New call attempt will be rejected. However, already established calls can be maintained.
• When having connection link, it will be left connected.
STEP 2 Use SPTS command to see if there is any active call on the card.
When it is found, wait a while, and try again until the card has no active call.
When the card is provided in dual configuration, do this for both cards in the order of STBY - ACT.
• OPE lamp changes color to red.
• Active calls will be placed in no-tone-state.
• When having connection link, it will be dropped in a few seconds.
STEP 5 Disconnect MT24 from the PA-SDTB circuit card. Remove the flat cables from the front con-
nectors, I/O and PCM, on both PA-SDTA and PA-SDTB cards.
STEP 7 Referring to the removed cards, perform the switch settings on the new cards.
STEP 8 Make sure that MB key on the new card is set to UP position. Set Switch 4 of P-SW key must
be set to ON position for PA-SDTA.
STEP 9 Insert the new PA-SDTA and PA-SDTB to the slots of the PIR.
• OPE lamp lights red on the new cards.
STEP 10 Connect the disconnected flat cables to the connectors on the new card and other PA-SDTA/PA-
– 554 –
CHAPTER 5 Operation Procedure for System with PIR
SDTB cards.
STEP 11 When the new card is PA-SDTB, also connect the MT 24 TSW cables to all the required front
connectors.
STEP 13 Set P-SW key - 4 (MBR) to OFF position on the PA-SDTA. When the card is provided in dual
configuration, do this for both cards.
[End]
[Start]
STEP 1 Set P-SW key - 4 (MBR) to ON position on the PA-SDTA card to be replaced.
When the card is provided in dual configuration, do this for both cards in the order of STBY - ACT.
• ACT lamp goes OFF. (When the card is provided in dual configuration, ACT-STBY changeover
will take place.)
• When the card is provided in dual configuration: normal operation is available including new call
origination using other card.
• When the card is provided in single configuration: active calls will be maintained, new call origi-
nation is not available. Note that when having connection link, it will be left connected.
When the card is provided in dual configuration, do this for both cards in the order of STBY - ACT.
• OPE lamp changes color to red.
• Active calls will be placed in no-tone-state (single configuration only).
• When having connection link, it will be dropped in a few seconds (single configuration only).
STEP 3 Remove the optical fiber cable from the PA-SDTA card.
[End]
– 555 –
CHAPTER 5 Operation Procedure for System with PIR
[Start]
ATTENTION
STEP 1 Make sure that the IPPAD to be replaced has no ongoing call. Contents
Static Sensitive
Handling
Precautions Required
Note: The status of each channel can be known by changing SW01 setting. For more details, see “Circuit Card
Description.”
MB MB MB
STEP 1 STEP 2
Note: BL0 - BL7 indicate Idle/Busy status of channels. By changing SW01, the status of all channels can be
monitored. For more details, see “Circuit Card Description.”
RJ45 connector
IP-LAN
LAN cable
connected to
IPPAD card network device
such as switch, router
– 556 –
CHAPTER 5 Operation Procedure for System with PIR
STEP 5 Make sure the switch setting of the new IPPAD circuit card is the same as the one replaced.
[End]
– 557 –
CHAPTER 5 Operation Procedure for System with PIR
is mounted on PIR0.
This circuit card is an interface card to accommodate the Line/Trunk circuits. Replacement procedure of
this circuit card is shown below.
Note: Always handle it with care when key setting of the circuit card is to be changed.
Note: MUX card to be replaced must be in STBY mode when the system has speech path in dual configuration.
Use CMOD command to change over the ACT/STBY of the speech path.
[Start]
Note: Proceed to STEP 6 when TSW card is in single configuration. In this case, MN alarm is generated.
Check the MUX ACT lamp on the MUX card. When the lamp is off, the card is STBY mode.
NO: Changeover the TSW ACT to STBY mode by using CMOD command, then proceed to STEP 2.
STEP 2 Confirm the TSW ACT has been changed over normally.
After TSW changeover, check the following lamp indications:
<STBY side>
TSW ACT (TSW card) = off
MUX ACT (MUX card) = off
<ACT side>
TSW ACT (TSW card) = lit (green)
MUX ACT (MUX card) = lit (green)
– 558 –
CHAPTER 5 Operation Procedure for System with PIR
STEP 3 Turn ON (upward) the TSW MBR key on the TSW card of STBY side.
TSW ACT (TSW card) = lit (red)
MUX ACT (MUX card) = off
STEP 4 Is PLOACT lamp of TSW card (STBY side) to be replaced lit (green)?
YES: Turn ON (upward) the PLO MB key on the TSW card to be replaced.
PLO ACT is changed over. PLOACT lamp on the TSW card goes out.
STEP 7 Disconnect the cable from the connector on the front panel of the MUX card to be replaced.
STEP 10 Set the keys on the new MUX card, referring to the card replaced.
STEP 12 Connect the disconnected cable to the connector on the front panel of the new MUX card.
STEP 14 Make sure M1SY/M2SY/M3SY LED, which corresponds to the new card, lights green on the
TSW card (PIR 0).
– 559 –
CHAPTER 5 Operation Procedure for System with PIR
• M1SY, M2SY and M3SY lamps (TSW card) = lit (green) (depending on the number of PIR)
STEP 16 If PLO MB key on the TSW card is set to ON, turn it OFF.
Note: PLOACT #0 has higher priority than PLOACT #1. Therefore, PLOACT #0 is automatically set as ACT
when the TSW MB key is turned ON/OFF while the PLO MB key of TSW #0 is OFF.
STEP 17 Turn OFF (down) the MBR key on the TSW card.
STEP 18 Execute the TSW ACT/STBY changeover by using CMOD command and confirm the new
MUX card is operating normally.
[End]
MUX circuit card is mounted on each PIR. This circuit card is an interface card to accommodate the Line/
Trunk circuits. Replacement procedure of this circuit card is shown below.
[Start]
Note: Proceed to STEP 3 when speech path is in single configuration. In this case, MN alarm is generated.
Check the MUX ACT lamp on the MUX card. When the lamp is off, the card is STBY mode.
NO: Changeover the TSW ACT to STBY mode by using CMOD command, then proceed to STEP 2.
STEP 2 Confirm the TSW ACT has been changed over normally.
After TSW changeover, check the following lamp indications:
<STBY side>
TSW ACT (TSW card) = off
OPE/MB (DLKC card) = off
MUX ACT (MUX card) = off
<ACT side>
TSW ACT (TSW card) = lit (green)
OPE/MB (DLKC card) = lit (green)
MUX ACT (MUX card) = lit (green)
– 560 –
CHAPTER 5 Operation Procedure for System with PIR
STEP 3 Turn ON (upward) the TSW MBR key on the TSW card of STBY side.
TSW ACT (TSW card) = lit (red)
MUX ACT (MUX card) = off
STEP 6 Disconnect the cable from the connector on the front panel of the MUX card to be replaced.
STEP 9 Set the keys on the new MUX card, referring to the card replaced. Note that MB must be set ON
(upward).
STEP 11 Connect the disconnected cable to the connector on the front panel of the new MUX card.
STEP 14 Turn OFF (downward) the MBR key on the TSW card.
STEP 15 Execute the TSW ACT/STBY changeover by using CMOD command and confirm the new
MUX card is operating normally.
[End]
– 561 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the replacement procedure of the PWR circuit card. DC-DC PWR
and DC-DC DPWR circuit cards are mounted on Slot 01 and 03 of the PIR, supplying
ATTENTION
the power to the circuit cards mounted on the PIR. Replacement procedure of each PWR Contents
Static Sensitive
Handling
circuit card is shown below. Precautions Required
Note: When the PWR is not provided in dual configuration, the corresponding PIR cannot
be used during PWR replacement.
[Start]
STEP 1 Turn ON (upward) MB key on the PWR and DPWR (DC-DC) circuit card to be replaced.
STEP 2 Turn OFF (downward) the -48V switch of the circuit card to be replaced.
STEP 8 Turn ON (upward) the -48V switch of the new circuit card.
[End]
– 562 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the replacement procedure of the TSW circuit card (PH-SW10-A,
etc.). TSW circuit card is to be mounted on PIR0 (Slot 13 and 14) in case of dual con-
ATTENTION
figuration. Replacement procedure of TSW circuit card is shown below. Contents
Static Sensitive
Handling
Precautions Required
Note: Always handle it with care when key setting of the circuit card is to be changed.
Note: TSW card to be replaced must be in STBY mode when the system has speech path in dual configuration.
Use CMOD command to change over the ACT/STBY of the speech path.
[Start]
Note: When the system is in single configuration, stop the system first.
Check the TSW ACT lamp on the TSW card. When the lamp is off, the card is in STBY mode.
NO: Changeover the TSW by using CMOD, from ACT to STBY mode, then proceed to STEP 2.
STEP 3 Turn ON (upward) TSW MBR key on the TSW card of STBY side.
TSW ACT (TSW card) = lit (red)
MUX ACT (MUX card) = off
STEP 6 Disconnect MT24 TSW cables from MUX 1, MUX 2, and MUX 3 connectors.
– 563 –
CHAPTER 5 Operation Procedure for System with PIR
STEP 8 Set the keys on the new TSW card, referring to the card replaced.
STEP 9 Turn ON (upward) PLO MB, TSW MBR and MB keys on the new TSW card.
STEP 11 Connect the disconnected MT24 TSW cables to MUX 1, MUX 2 and MUX 3 connectors.
STEP 12 Confirm M0SY, M1SY, M2SY and M3SY LEDs on the new TSW card are all lighting green.
• TSW ACT and MUX ACT lamps on the new card remains unlit.
STEP 16 Change over the TSW and confirm that it is operating normally.
[End]
– 564 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the procedure for replacing circuit cards accommodated in the TSWR.
2.1 Precaution
• This procedure is applied when replacing a faulty circuit card with a spare. It is also able to be applied
when checking a spare card.
• There are functional switches (having set the default switch) on some of the circuit cards to be replaced.
As for switch setting on the circuit cards, confirm the circuit card mounting face layout for the PIR.
When a circuit card is replaced with a spare card, always make the same switch setting on the new cir-
cuit card as that on the replaced card. Otherwise, electronic components on the circuit card may be de-
stroyed, or the circuit card itself may fail to function normally.
• When handling a circuit card, always use the field service kit for countermeasures against static elec-
tricity. Touching a circuit card without using the kit may destroy the card due to static electricity on the
human body.
The face layout of the circuit cards housed in the TSWR is shown in the figure below.
Slot Number: 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15
TSW 13
TSW 00
TSW 01
TSW 02
TSW 11
PLO 1
TSW 03
TSW 10
TSW 12
PLO 0
DLKC 01
GT 00
DLKC 00
GT 01
PWR 1
PWR 0
Improper key operations may result in a system down. Operate the key with extreme care.
WARNING
During replacement of a circuit card, the system issues fault messages and activates the related
alarm. Reset the indicated alarm after completing the replacement procedure.
Corresponding alarm lamp is lit and system message is outputted when replacing the circuit card. Release
the alarm when circuit card replacement has completed. All system messages will be deleted when alarm
is released by the RALM command, read the system messages using the DFTD command when the system
messages are needed.
– 565 –
CHAPTER 5 Operation Procedure for System with PIR
GT (PH-GT09) card is mounted in slots 4 and 5 of the TSWR, providing an interface function between
DLKC, TSW, MUX cards and I/O Local Bus.
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX
PLO 0
GT 1
GT 0
[TSWR]
CPU0 CPU1
EMA
Improper key operations may result in a system down. Operate the key with extreme care.
WARNING
[Start]
Check OPE/MB lamp on the GT card. When the lamp is off, the card is in STBY mode.
– 566 –
CHAPTER 5 Operation Procedure for System with PIR
NO: Changeover the ACT/STBY of speech path by using CMOD. Proceed to STEP 2.
STEP 2 Make sure that the GT card to be replaced is placed in STBY mode.
OPE/MB lamp on the GT card goes OFF.
STEP 4 Turn ON (upward) MB key on the GT that has been placed in STBY side.
OPE/MB lamp lights red on the GT card.
STEP 9 Change over the ACT/STBY of speech path by using CMOD command.
• Make sure that OPE/MB lamp lights green on the new GT card.
STEP 10 Make test calls to confirm that the new GT card is operating normally.
STEP 11 Display system messages from PCPro and analyze them when needed.
[End]
– 567 –
CHAPTER 5 Operation Procedure for System with PIR
TSW circuit card is located in the slot numbers, ranging from 06 to 13 within the TSWR. Equipped with
the Time Division Switch (TSW) and Speech Path Controlling Interface (INT), the card’s main function
is to provide a maximum of 8192 u 2048 Time Slot (TS) switching for a designated single IMG. Because
a single TSW card only enables the TS switching associated with a single, individual IMG alone, note
that the fully expanded 4-IMG system requires a total of four TSW cards when it adopts a single
configuration, or as many as eight in the case of dual configuration. If your system adopts the latter’s
dual configuration, the card’s replacement procedures are as follows:
Figure 5-4 provides the system block diagram centering on the TSW cards. If the ACT/STBY of TSW
is changed over, that of DLKC and MUX in the same switching block are also totally changed over.
Figure 5-4 System Block Diagram (TSW and Other Speech Path)
[PIR] IMG 0 IMG 1 IMG 2 IMG 3
Line/Trunk PM Line/Trunk PM Line/Trunk PM Line/Trunk PM
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX
PLO 0
GT 1
GT 0
[TSWR]
CPU0 CPU1
EMA
– 568 –
CHAPTER 5 Operation Procedure for System with PIR
[Start]
Check TSW ACT lamp on the TSW card. When the lamp is off, the card is in STBY mode.
NO: Changeover the ACT/STBY of speech path by using CMOD. Proceed to STEP 2.
STEP 2 Confirm the mate TSW has been placed in ACT mode.
When TSW ACT lamp lights green on the mate TSW card, changeover is successful.
• TSW ACT lamp lights red on the all TSW cards that are placed in STBY mode.
• SYNC lamp goes OFF on all MUX cards that are under the TSW card whose MB key is set ON.
STEP 6 Set the keys on the new TSW card, referring to the card replaced.
STEP 7 Turn ON (upward) MBR and MB keys on the new TSW card.
• TSW ACT lamp goes off on all TSW cards that are placed in STBY mode.
STEP 11 Change over the ACT/STBY of speech path by using CMOD command.
[ACT side]
• TSW ACT lights green (TSW card)
• OPE/MB lights green (DLKC card)
– 569 –
CHAPTER 5 Operation Procedure for System with PIR
[STBY side]
[End]
– 570 –
CHAPTER 5 Operation Procedure for System with PIR
DLKC (PH-PC20) card is located in slot 02 or 03 within the TSWR. The main function is to provide all
the Desk Consoles with information such as termination/answer/release (abandonment) of ATT calls or
BUSY/IDLE status of stations via the link of TSW system. Use the following procedures to replace
DLCK card with a spare.
[PIR] IMG 0 IMG 1 IMG 2 IMG 3
Line/Trunk PM Line/Trunk PM Line/Trunk PM Line/Trunk PM
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX
PLO 0
GT 1
GT 0
[TSWR]
CPU0 CPU1
EMA
Improper key operations may result in a system down. Operate the key with extreme care.
WARNING
[Start]
Check OPE/MB lamp on the DLKC card. When the lamp is off, the card is in STBY mode.
– 571 –
CHAPTER 5 Operation Procedure for System with PIR
NO: Changeover the ACT/STBY of speech path by using CMOD. Proceed to STEP 2.
STEP 2 Make sure that the DLKC card to be replaced is placed in STBY mode.
OPE/MB lamp on the DLKC card goes OFF.
STEP 3 Make sure that the mate DLKC is placed in ACT mode.
OPE/MB lamp on the DLKC card lights green.
STEP 5 Turn ON (upward) MB key on the DLKC that has been placed in STBY side.
OPE/MB lamp lights red on the DLKC card.
STEP 10 Change over the ACT/STBY of speech path by using CMOD command.
• Make sure that OPE/MB lamp lights green on the new DLKC card.
STEP 11 Display system messages from PCPro and analyze them when needed.
[End].
– 572 –
CHAPTER 5 Operation Procedure for System with PIR
PLO (PH-CK16-D, etc) card is located in slot 14 or 15 within the TSWR. Used together with digital
interface cards, the card’s main function is to establish clock synchronization on the digital network. In
addition, the MUSIC ROM supplies Music-On-Hold to each station line via the TSW circuit card. Use
the procedures below to replace PLO card with a spare.
[PIR] IMG 0 IMG 1 IMG 2 IMG 3
Line/Trunk PM Line/Trunk PM Line/Trunk PM Line/Trunk PM
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
PCM HW
PM BUS
MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX MUX
PLO 0
GT 1
GT 0
[TSWR]
CPU0 CPU1
EMA
Improper key operations may result in a system down. Operate the key with extreme care.
WARNING
[Start]
Check OPE lamp on the PLO card. When the lamp is off, the card is in STBY mode.
– 573 –
CHAPTER 5 Operation Procedure for System with PIR
Note: PLO ACT/STBY can be changed over by MB key operation. See “Manual Changeover of PLO” in Chap-
ter 2 for more details.
STEP 2 Make sure that the PLO card to be replaced is placed in STBY mode.
OPE lamp on the PLO card goes OFF.
STEP 3 Make sure that the mate PLO is placed in ACT mode.
OPE lamp on the PLO card lights green.
STEP 9 Make sure the ACT/STBY status of PLO that is shown by CMOD exactly reflects the actual
ACT/STBY status that is indicated by OPE lamps.
STEP 11 Set PLO #0 in ACT mode. (Usually, PLO #0 should be placed in ACT mode.)
[End].
– 574 –
CHAPTER 5 Operation Procedure for System with PIR
PWR SW (PH-PW14) card is located in slot 00 or 01 of TSWR. This card provides operating power for
circuit cards that are accommodated in TSWR.
Improper key operations may result in a system down. Operate the key with extreme care.
WARNING
[Start]
[End]
– 575 –
CHAPTER 5 Operation Procedure for System with PIR
Always backup the current program and office data stored in CF card before replacing
the CF card.
ATTENTION
Contents
Static Sensitive
Handling
Precautions Required
WARNING CF card cannot be removed while the SV8500 is in operation. Doing so stops the system
operation.
WARNING Be sure to use anti-static measures when handling a CF card. See “How to Handle a CF card”
for more details.
[Start]
STEP 1 Backup the office data stored in CF card and copy it into a reliable storage device.
STEP 2 Write in the program to the new CF card by referring to Installation Manual. Also, write in the
office data stored in the storage device such as a hard disk of a PC.
STEP 3 Shutdown the system, referring to “Initialization by Turning OFF and ON the System”.
STEP 4 Take out the fault CF card and insert the new CF card in which program and office data have
been written.
STEP 5 Turn ON the system again, referring to “Initialization by Turning OFF and ON the System”.
[End]
– 576 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains how to replace FANC (PZ-M699) that is accommodated in PIR
and TSWR. The FANC controls three FANs, providing operating power to each FAN
ATTENTION
from the system via this card. For this reason, all FANs that are connected to this card Contents
Static Sensitive
Handling
will be stopped during the FANC replacement. FANC is mounted on the upper front of Precautions Required
CAUTION It is not necessary to shut down the system during FANC replacement.
CAUTION Complete the entire procedure within about 15 minutes; where the temperature is around 77
degrees F.
[START]
STEP 1: Remove the front cover of the rack (PIR/TSWR) located just below the FANU.
FANU
Front Cover
– 577 –
CHAPTER 5 Operation Procedure for System with PIR
STEP 2: Remove the front cover of FANU for the FANC to be replaced.
FANU Front Cover
FANC
PIR/TSWR
FAN cables
Cable Support
– 578 –
CHAPTER 5 Operation Procedure for System with PIR
STEP 6: Remove the cables from the FANU connector using a flat-blade screwdriver.
STEP 7: Loosen the screws fixing the FANC brackets on both sides.
screw (right
screw (left)
a Phillips head screwdriver
– 579 –
CHAPTER 5 Operation Procedure for System with PIR
• Turn OFF (upper) the FAN Power Switch on the new FANC.
STEP 10: Mount the new FANC to the FANU. (in reverse order shown above)
• Place the FANC bracket on the FANU so that the loosed screw at the right side may come through the big
hole of the right bracket.
• Tighten the screws with a flat-blade screwdriver, and fix the brackets.
STEP 11: Connect the FAN cables to the FAN connectors (FAN0 - FAN2).
STEP 12: Reconnect the cables to the FANU connector, and tighten the screws with a flat-blade screwdriver.
STEP 15: Return the front cover of the rack (PIR/TSWR) located just below the FANU.
[END]
– 580 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains how to replace a FAN that is accommodated in PIR or TSWR FAN
can prevent the system from overheating, which might cause malfunction or failure. We
ATTENTION
recommend that FAN should replace every five years. Contents
Static Sensitive
Handling
Precautions Required
FANs are mounted on FAN tray as shown below. To replace a FAN, the FAN tray must be removed from
the system.
FANs
FANU
FAN
PW
R SW
FUSE
xxx
x
xxx
ON MADE x xx FAN0
IN JA
PAN
PZ-M FAN1
699 FAN2
FANC
FAN Tray
FRONT
CAUTION Do not put your finger to operating FAN box. Before replacing a FAN, make sure that the
FAN blades are completely stopped.
CAUTION Complete the entire procedure within about 15 minutes; where the temperature is around 77
degrees F.
CAUTION It is not necessary to turn off the power of PIR/TSWR during FAN replacement.
[START]
STEP 1: Identify a faulty FAN if this replacement is not regular FAN replacement.
– 581 –
CHAPTER 5 Operation Procedure for System with PIR
STEP 2: Remove the front cover of the rack (PIR/TSWR) located just below the FANU.
FANU
(PIR/TSWR)
a rack located just below the FANU
Front Cover
STEP 3: Remove the front cover of FANU for the FANC to be replaced.
FANU Front Cover
FANC
PIR/TSWR
– 582 –
CHAPTER 5 Operation Procedure for System with PIR
STEP 6: Loosen the screws fixing the FAN tray on both sides.
screw (left)
screw (right)
– 583 –
CHAPTER 5 Operation Procedure for System with PIR
FAN tray
old FAN
FAN cable connected location
(FAN0)
new FAN
FAN1
FAN2
FAN cable
FANU
FAN
PW
R SW
FUSE
xxx
x xxx
MA x xx FAN0
ON DE
IN JA
PAN FAN1
PZ-M
699 FAN2
FAN0 connector
FAN1 connector Cable support
FAN2 connector
Note: Take into account the FAN cable connected location when attaching the FAN. Otherwise, the cable length
may not be enough to reach the FAN connector.
– 584 –
CHAPTER 5 Operation Procedure for System with PIR
Note: Insert the FAN connector firmly to the appropriate FAN connector until you hear an audible click.
STEP 11: Reconnect the cables to the FANU connector, and tighten the screws with a flat-blade screwdriver.
STEP 14: Return the front cover of the rack (PIR/TSWR) located just below the FANU.
[END]
– 585 –
CHAPTER 5 Operation Procedure for System with PIR
2.7 Replacement Procedure of 1U–C/DC Power Unit on 9U–IR (DC Power Input Version)
This section explains how to change the 1U–C/DC Power Unit from a Single Power Configuration to a
Dual Power Configuration as well as replacing the power units.
Note 1: AC/DC power unit is in Single Power Configuration for shipping. Therefore, a blank unit is mounted
on the #1 side of the AC/DC power unit when shipped. There are two types of blank units: unit with two
LOCK keys and unit with one LOCK key.
Note 2: Replacement should be processed one power unit at a time. Do not cut off power for both AC/DC power
units at the same time.
Note 3: Replace the AC/DC power unit once every seven years.
Note 4: When the AC/DC power unit is in Single Power Configuration, the cover provided must be secured to
the empty slot on the unit’s front side.
Power Switch
LOCK key
Power Switch
LOCK key
– 586 –
CHAPTER 5 Operation Procedure for System with PIR
LOCK key
– 587 –
CHAPTER 5 Operation Procedure for System with PIR
Front View
STEP 3 Slide in the new AC/DC power unit. Check that the OPE lamp light is ON and the FAN is turn-
ing.
STEP 5 Turn the power switch ON for the newly installed #1 side of AC/DC power unit.
– 588 –
CHAPTER 5 Operation Procedure for System with PIR
STEP 1 Turn the power switch OFF for #0 side of AC/DC power unit.
OFF ON
STEP 3 Use the handle to pull the #0 side of AC/DC power unit frontward.
Front View
Note: FANs constantly turn as long as power units are inserted. Be careful not to touch the FANs.
STEP 4 Slide in the new AC/DC power unit. Check that the OPE lamp light is ON and the FAN is turn-
ing.
STEP 6 Turn the power switch ON for #0 side of AC/DC power unit.
STEP 7 Repeat the above steps for #1 side of AC/DC power unit if necessary.
– 589 –
CHAPTER 5 Operation Procedure for System with PIR
The system uses the following fuses as a protection against an overload resulting from
a short circuit.
ATTENTION
Contents
Static Sensitive
Handling
Precautions Required
1.5A 25A
10A
12.5V
When excessive current is applied to a PWR circuit card, the related fuse is blown. The blown fuse after a fault
can be confirmed as shown in the following figure.
If a fuse is blown,
this area turns white.
The purpose of fuses is to let them blow before the components are damaged. If any fuse gets blown, replace it
immediately with a new one using the following procedure:
(1) Confirm the blown fuse via System Message [6-A] or MJ lamp.
– 590 –
CHAPTER 5 Operation Procedure for System with PIR
The following figure shows the location of fuses for the system.
PZ-
M6
99
PA-
PW
PA- 54-
C
PW U
55- N
C
1.0 A
A F
FUS
E
FUS
E 5
.0 A
FUS
E 0
.5
A 5.0
FUS A
E 2 FUS
0A 0.5 E IR
A P
FUS
00
01
02
03
20 A E
04
05
06
07
FUS
08
09
10
E11
12
13
14 15
16
17
18
19
20
21
22
PZ-
M6
99
PH
-PW
14
U
1.0 N
A A
FUS FUS F
E 1 E
5A
R
15 A W
FUS S
T
00
01
02
03
04
E
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
FUS
E
3.2
A
5.0
A
BAS FUS
EU E
– 591 –
CHAPTER 5 Operation Procedure for System with PIR
Perform the following procedure to confirm the cause of the RGU fuse blown fault.
Start
– 592 –
CHAPTER 5 Operation Procedure for System with PIR
Perform the following procedure to confirm the cause of the DC-48V fuse blown fault (PIR).
Start
– 593 –
Perform the following procedure to confirm the cause of the DC-48V fuse blown fault (TSWR).
Start
– 594 –
CHAPTER 5 Operation Procedure for System with PIR
This section provides information on how to repair the fault(s) within the system. If any of the components or
equipment listed in Table 5-1 has a failure, move on to the repair procedure explained for each faulty condition.
– 595 –
CHAPTER 5 Operation Procedure for System with PIR
– 596 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the fault repair procedure in a case where only one specific station line is in any of the
faulty conditions listed in Table 5-2.
– 597 –
CHAPTER 5 Operation Procedure for System with PIR
Each line in a specific Line Circuit (LC/ELC) card is controlled by the PM in that line circuit card. The line
circuit cards are controlled from Telephony Server via the MUX. The following figure shows the control
route of line circuit cards.
Controlling LC/ELC Circuit Cards and Speech Path
MDF
LC/ELC
LT Cable
Control Signal LC
PM
MUX Speech Path LT Cable
LC
Ordinary Telephone/
Dterm
LC/ELC
LT Cable
Control Signal LC
PM
MUX
Speech Path LT Cable
LC
Ordinary Telephone/
TDSW/INT
Dterm
TSW
Control Signal
Symbols:
– 598 –
CHAPTER 5 Operation Procedure for System with PIR
Note: If a circuit card is replaced because only one line is faulty, no other lines in that circuit card can be used
until the replacement is complete.
(1) When OPE lamp on the LC circuit card does not illuminate.
(2) When BL lamp for each line is flashing or illuminating on the LC circuit card
(a) Isolate the faulty line to the in-house wiring side and to the system side.
(b) Connect the test telephone to the system side and check to see if dial tone can be heard.
[When Dial Tone (DT) is heard]
• Check LT cables.
– 599 –
CHAPTER 5 Operation Procedure for System with PIR
Note: If a circuit card is replaced because only one line is faulty, no other lines in that circuit card can be used
until the replacement is complete.
(1) When a call addressed to a specific station has terminated to another station.
(a) Check to see if Call Forwarding-All Calls data has been deleted.
(a) On the MDF, isolate the faulty line to the in-house wiring side and to the system side.
(b) Connect the test telephone to the system side.
(c) Repeat station-to-station connections and check to see if the connection is established normally.
[When the dialed station is called]
• The station telephone set is faulty. Replace the station telephone set with a spare.
[When a wrong connection occurs]
– 600 –
CHAPTER 5 Operation Procedure for System with PIR
Note: If a circuit card is replaced because only one line is faulty, no other lines in that circuit card can be used
until the replacement is complete.
(1) Call the faulty station line by station-to-station calling and check to see if the bell of the telephone rings.
(a) Replace the telephone set and check to see if its bell rings.
(a) Isolate the faulty line to the in-house wiring side and to the system side.
(b) Connect the test telephone to the system side.
(c) Call the faulty line by station-to-station calling and check to see if the bell rings.
[When the bell does not ring]
• The in-house wiring side is faulty. Confirm that the A-wire is not short-circulating with ground.
– 601 –
CHAPTER 5 Operation Procedure for System with PIR
Note: If a circuit card is replaced because only one line is faulty, no other lines in that circuit card can be used
until the replacement is complete.
(a) Isolate the faulty line to the in-house wiring side and to the system side.
(b) Connect the test telephone to the system side.
(c) Call the faulty line by station-to-station calling.
[When speech can be made.]
– 602 –
CHAPTER 5 Operation Procedure for System with PIR
Note: If a circuit card is replaced because only one line is faulty, no other lines in that circuit card can be used
until the replacement is complete.
Note: If any of the in-house cable wirings short-circuit, the POW ALM lamp on the ELC circuit card lights.
Remove the cause of the short-circuit and initialize the ELC circuit card.
(1) When OPE lamp on the ELC circuit card does not illuminate.
(a) Confirm that MB switch of the ELC circuit card is not in ON position (UP).
(b) Confirm that station data (ASDT command) in the ELC circuit card is assigned.
(c) Replace ELC circuit card with a spare.
(2) When BL lamp for each line is flashing or illuminating on the ELC circuit card.
(a) Confirm that MB switch of the ELC circuit card is not in ON position (UP).
(b) Use the MBST command to confirm that ELC circuit card has not been placed into make-busy state.
(c) Check the station data (ASDT command) assignment.
(d) Replace the ELC circuit card with a spare.
(a) Isolate the faulty line to the in-house wiring side and to the system side.
(b) Connect the test Dterm to the system side.
(c) Confirm speech by station-to-station calling.
[When speech cannot be made]
• Check LT cables.
• Check to see if the modular plug is firmly connected with the Dterm.
– 603 –
CHAPTER 5 Operation Procedure for System with PIR
This paragraph explains the fault repair procedure when a fault, shown in Table 5-3, has occurred to a spe-
cific trunk.
(2) When an outgoing call cannot be originated to a specific trunk or when an incoming call cannot be
terminated from a specific trunk, check Tenant Restriction Data (assigned via ATNR command) and Route
Restriction Data (assigned via ARSC command).
(3) Three-Way Conference Trunk (CFT) is on the MUX (PH-PC36) circuit cards. If a three-way conference
call cannot be established, check the MUX cards.
(4) If the present timing for supervising the trunk/sender status is considered responsible for the fault, change
the timing. The specifications for timings that can be changed with respect to trunks and senders are shown
in Table 5-4 and Table 5-5.
– 604 –
CHAPTER 5 Operation Procedure for System with PIR
– 605 –
CHAPTER 5 Operation Procedure for System with PIR
– 606 –
CHAPTER 5 Operation Procedure for System with PIR
Trunk circuit cards are controlled from the CPU via the MUX. Each trunk line in a specific trunk circuit
card is controlled by the Port Microprocessor (PM) in a trunk circuit card. Figure 5-7 shows the control
route of the trunk circuit card.
Figure 5-7 Controlling Trunk Circuit Cards and Speech Path
ORT/SND
MDF
COT/TLT
LT Cable
Control Signal TRK
PM
Speech Path LT Cable
TRK
CFT
Note
COT/TLT
Network
LT Cable
Control Signal TRK
PM
MUX Speech Path LT Cable
TRK
ORT/SND
TSW
SV8500 Server
MG MG
Symbols:
Note: CFT for eight party is mounted within the TSW and MUX circuit card.
– 607 –
CHAPTER 5 Operation Procedure for System with PIR
Note: If a circuit card is replaced because only one line is faulty, no other lines in that circuit card can be used
until the replacement is complete.
• For CFT, place it into make-busy state using the MBTK command.
(a) Set MB switch UP and extract the circuit card from its mounting slot.
(b) Set MB switch of the new circuit card UP and insert the circuit card into its mounting slot.
(c) Set MB switch DOWN.
(d) If the line is under make-busy state, cancel it.
– 608 –
CHAPTER 5 Operation Procedure for System with PIR
Note: If a circuit card is replaced because only one line is faulty, any other lines in that circuit card cannot be
used until the replacement is complete.
Note: If the polarities of the external line are reversed, it is detected in the form of Trunk Ineffective Hold.
(1) When OPE lamp on the trunk circuit card does not illuminate.
(a) Confirm that MB switch of the trunk circuit card is in ON position (UP side).
(b) Confirm that trunk data (ATRK command) in the trunk circuit card is assigned.
(c) Replace trunk circuit card with a spare.
(a) Confirm that MB switch of trunk circuit card is in ON position (UP side).
(b) Use the MBTK command to confirm that trunk circuit card has not been placed into make-busy state.
(c) Check trunk data (ATRK command) assignment.
(d) Replace trunk circuit card with a spare.
(a) Isolate the faulty line to C.O. side and to the system side.
(b) Connect the test telephone to the C.O. side.
(c) Confirm that Dial Tone (DT) is heard and the call is connected to the destination party at the opposite
office.
(a) By cross connections on the MDF, connect the faulty line to a normal trunk.
(b) By a designated connection from the ATTCON/DESKCON, seize the
trunk connected with the faulty line.
(c) After the trunk has been seized, check to see if a call can be originated.
Note: When the connection is not set up, the C.O./TIE line is faulty.
[When the connection is set up]
– 609 –
CHAPTER 5 Operation Procedure for System with PIR
Note: When performing loop-back connection tests on the trunks at the user’s office, provide cross connection
as follows:
A LC COT
C LC
B LC
• Set up a loop-back connection between the C.O. Trunk (COT) to be tested and station line.
IP Station
MC-MG (COT)
B LC
A LC
• Set up a loop-back connection between the C.O. Trunk (COT) to be tested and station line.
A LC TLT
B LC TLT
• Set up a loop-back connection between the TIE Line Trunk (TLT) to be tested and another TLT.
• If the TLT is a Direct Inward Dialing (DID) Trunk, connect the related leads as shown below:
– 610 –
CHAPTER 5 Operation Procedure for System with PIR
• If the TLT is a Direct Inward Dialing (DID) Trunk, connect the related leads as shown below:
TLT T T TLT
R R
• If the TLT is a 4-wire E & M System, connect the related leads as shown below:
Receive T T Receive
R R
TLT T T TLT
Send Send
R R
E E
M M
• If the TLT is a 2W E & M System, connect the related leads as shown below:
T T
TLT R R TLT
E E
M M
A LC DTI
B LC DTI
• Set up a loop-back connection between the DTI Trunk to be tested and another DTI Trunk as shown
below:
R R
Receive Receive
R R
DTI DTI
T T
Send Send
T T
• If the office is the PLO-source office, perform the tests by disconnecting the PLO and M-OSC. The
mode of the PLO becomes Self Operation Mode.
• When the loop-back test is performed at the time of PCM LOSS, FRM LOSS, or MERM LOSS alarm
lamp (red) illuminates. If the alarm lamp goes out, the DTI circuit card side is normal.
• When only one DTI circuit card is to be checked, make the following connections and confirm that no
alarm lamps illuminates.
– 611 –
CHAPTER 5 Operation Procedure for System with PIR
Loop-back
Cross Connection
RA
Receive
RB
DTI
TA
Send
TB
4. ATTCON/DESKCON FAULT
This section explains the fault repair procedure when a specific Attendant Console (ATTCON) is in any of the
following faulty conditions.
(2) When replacing the ATI circuit card for primary ATTCON/DESKCON, the system is placed under Night
Mode during replacement procedure.
(3) When replacing the primary ATTCON/DESKCON, the system is placed under Night Mode during
replacement procedure.
Each ATTCON/DESKCON is controlled from an ATI (PA-CS33) circuit card. ATI circuit card is controlled
from the CPU card via the INT on the TSW card. Figure 5-8 shows the control route of the ATI circuit card.
ATI (PA-CS33) circuit card is used as an interface card between the SV8500 Server and ATTCON/DESK-
CON. The card is mounted in slot 12.
– 612 –
CHAPTER 5 Operation Procedure for System with PIR
䋨㪧㪘㪚㪊㪊䋩
ATI
LT9 LT5 LT1
LT8 LT4 LT0
MDF
Note
DESK CONSOLE
DESK CONSOLE
Note: For more detailed information on the wiring, refer to Circuit Card Description.
– 613 –
CHAPTER 5 Operation Procedure for System with PIR
START
On the ATTCON/DESKCON, LCHK Check the ATT connector cable between the
(Lamp Check) key has been pressed but ATTCON/DESKCON and the PBX.
no lamps have illuminated.
When the OPE lamp of the ATI Confirm that MB switch of the ATI circuit
(PA-CS33) circuit card does not illuminate card is in ON position (UP side).
When the BL lamp of the ATI circuit card Confirm that MB switch of the ATI circuit
is flashing or illuminating card is in ON position (UP side).
– 614 –
CHAPTER 5 Operation Procedure for System with PIR
ATTENTION
Contents
Static Sensitive
Handling
Precautions Required
START
Replace the ATTCON/DESKCON with a Set the MB switch of ATI PA-CS33 circuit
spare. card UP.
– 615 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the fault repair procedure in a case where any of the faults shown in Table 5-6 has occurred
to all the line/trunk circuit cards mounted in a specific unit. Figure 5-6 shows the range of units.
– 616 –
CHAPTER 5 Operation Procedure for System with PIR
Confirm the data shown below when service features cannot be assigned or service cannot be operated:
(1) Confirm that line capacity of physical PIR and virtual PIR is set correctly.
(2) Confirm that value of ASYD command to display LP mounting status is assigned as below.
(3) Compare the status of “virtual PIR mounting information” with “physical/virtual PIR line capacity” dis-
played. Data is assigned as below in this system.
(4) Confirm that all units are properly mounted by using the AUNT command.
– 617 –
CHAPTER 5 Operation Procedure for System with PIR
Unit structure of PIR is as shown below. Note that the following shows a DC type as an example.
U=2 U=3
PIR1
FANU
SV8500 Server
FANU
U=2 U=3 U=2 U=3 U=2 U=3 U=2 U=3
TSWR
FANU FANU FANU FANU
– 618 –
CHAPTER 5 Operation Procedure for System with PIR
(1) Speech paths and control paths in the unit are connected to line/trunks via the MUX circuit cards. Be sure
to check the alarm lamps on the MUX circuit cards, and check to see if the front cable between each MUX
circuit card and TSW circuit card is connected correctly. Figure 5-11 and Figure 5-12 show the block dia-
gram within the unit.
(2) The MUX circuit cards are operating in the ACT/STBY modes under control of the CPU circuit. When the
ACT-side CPU has detected a fault in the ACT-side MUX circuit card, CPU changeover is executed and
the ACT/STBY mode of the Speech Path System is also changed over. When both of the MUX circuit cards
have become faulty, all the lines/trunks in that unit are placed into make-busy state. (If a PFT circuit card
is located in that specific unit, the PFT is activated.) Figure 5-13 shows the location of the MUX cards.
(3) When both units in a specific PIR are faulty, it is possible that the PWR circuit card mounted in that specific
PIR is faulty. In such a case, refer to Section 4.9, Power Supply Fault.
Figure 5-11 Unit Control Block Diagram (Dual Configuration)
MUX 0 MUX 1
Clock
Clock
(B)
(B)
TSW TSW
Speech Speech
Path Path
(A) (A)
Control of
TP
PM LC/TRK
Line/
Trunk
SYMBOLS LC/TRK
Circuit Card
: Circuit Card
(A) : Control on ACT/STBY of Speech Path Systems
(B) : Control on ACT/STBY of Clock Systems
– 619 –
CHAPTER 5 Operation Procedure for System with PIR
Clock
TSW Speech
Path
(A)
Control of
TP
PM LC/TRK
Line/
Trunk
Circuit Card LC/TRK
13 14
MUX 0
MUX 1
13 14
MUX 0
MUX 1
13 14
MUX0
MUX1
Front View
Note: TSW circuit card is used for 1-IMG PIR 0.
– 620 –
CHAPTER 5 Operation Procedure for System with PIR
Faulty Situation:
Note: Exchange the TSW circuit card when MUX is not mounted on PIR.
• After replacement of the MUX circuit card, make a station-to-station call in the faulty unit and see if
speech is normal.
(a) Replace the MUX circuit card referring to Section 1.5, Replacement Procedure of MUX (Multiplexer)
Circuit Card.
(b) Place the MUX circuit card into ACT mode referring to How to Control Switching Block in Chapter 2.
• After replacement of the TSW circuit card, make a station-to-station call in the faulty unit and see if
speech is normal.
(a) Place the TSW circuit card into ACT mode referring to How to Control Switching Block in Chapter 2.
(3) Check the line/trunk circuit cards mounted in the unit to see if they are faulty.
(a) Set the MB switch of the line/trunk circuit card UP and extract it from its mounting slot.
(b) Make a station-to-station call and see if a fault occurs.
(a) If the fault has stopped occurring, the circuit card extracted at that time is faulty. Replace the circuit
card with a spare.
(b) If the fault continues, check the next circuit card.
– 621 –
CHAPTER 5 Operation Procedure for System with PIR
(1) After replacement of the MUX circuit card, make a station-to-station call in the faulty unit and see if speech
is normal.
(a) Replace the MUX circuit card by referring to Section 1.5, Replacement Procedure of MUX (Multi-
plexer) Circuit Card.
(2) After replacement of the TSW circuit card, make a station-to-station call in the faulty unit and see if speech
is normal.
(a) Replace the TSW circuit card referring to Section 1.7, Replacement Procedure of TSW (Time Division
Switch) Circuit Card.
(3) Check the line/trunk circuit cards mounted in the unit to see if they are faulty.
(a) Set the MB switch of the line/trunk circuit card UP and extract it from its mounting slot.
(b) Make a station-to-station call and see if a fault occurs.
(a) If the fault has stopped, the circuit card extracted at that time is faulty. Replace the circuit card with a
spare.
(b) If the fault continues, check the next circuit card.
– 622 –
CHAPTER 5 Operation Procedure for System with PIR
Faulty Situation:
Note: For dual system configuration, if a system message indicates that both systems are faulty, first repair the
fault in the indicated system and then proceed to repair the PIR in the other system.
(1) Check to see if the MUX circuit card is making poor contact.
(a) Set the MUX circuit card into STBY mode. Flip the MBR switch of ACT side TSW circuit card from
ON oOFF.
(b) Set the MB switch of the MUX circuit card UP.
(c) Extract the MUX circuit card from its mounting slot and clean the contact portion. If cleaning cannot
be done, repeat insertion and extraction of the circuit card two or three times.
(d) Set the MB switch of the MUX circuit card UP and insert the circuit card into its mounting slot.
(e) Set the MB switch of the MUX circuit card DOWN.
(f) Check to see if a station-to-station connection can be set up within the faulty unit.
(a) Place the MUX circuit card into STBY mode. Flip the MBR switch on the ACT side TSW circuit card
from ON oOFF.
(b) Replace the MUX circuit card. Refer to Section 1.5, Replacement Procedure of MUX (Multiplexer)
Circuit Card.
(c) Change the new MUX circuit card to ACT mode.
(d) Check to see if a DT (Dial Tone) connection can be set up within the faulty unit.
– 623 –
CHAPTER 5 Operation Procedure for System with PIR
(3) Extract all the line/trunk circuit cards from their mounting slots in the unit. Insert the cards back into their
slots one after another and see if the dial tone is heard each time.
(a) Extract all the line/trunk circuit cards from their slots.
Note: Set the MB switch of the line/trunk circuit card UP and extract.
(b) Confirm the MUX ACT lamp on the MUX circuit card illuminates.
(c) Set the MB switch of an extracted line/trunk circuit card UP and insert the circuit cards into their
mounting slots one by one.
(d) Confirm the OPE lamp of the inserted circuit card illuminates by setting the MB switch DOWN.
(e) Make a station-to-station call and see if DT can be heard.
[If Dial Tone (DT) is heard, check the next circuit card.]
[If DT is not heard, replace the circuit card with a spare.]
Note: Perform this check on the rest of the circuit cards by inserting them into their individual slots.
(1) Check to see if the MUX circuit card is making poor contact.
(3) Extract all the line/trunk circuit cards from their mounting slots in the unit. Insert the cards back into their
slots one after another and see if the dial tone is heard each time.
(a) Extract all the line/trunk circuit cards from their slots.
Note: Set the MB switch of the line/trunk circuit card UP and extract.
(b) Confirm the MUX ACT lamp on the MUX circuit card illuminates.
(c) Set the MB switch of an extracted Line/Trunk circuit card UP and insert the circuit cards into their
mounting slots one by one.
– 624 –
CHAPTER 5 Operation Procedure for System with PIR
(d) Confirm the OPE lamp of the inserted circuit card illuminates by setting the MB switch DOWN.
(e) Make a station-to-station call and see if dial tone can be heard.
[If DT is heard, check the next circuit card.]
[If DT is not heard, replace the circuit card with a spare.]
Note: Perform this check on the rest of the circuit cards by inserting them into their individual slots.
– 625 –
CHAPTER 5 Operation Procedure for System with PIR
4.4.5 Unit Fault - ACT-Side MUX Card Is Faulty and System Has Changed Over
Faulty Situation:
• The ACT side has become faulty and the system changeover has executed in the dual configuration system.
(1) Check to see if the MUX circuit card of the STBY side is making poor contact.
(2) Replace the MUX circuit card with a spare, and check it.
(a) Replace the MUX circuit card referring to Section 1.5, Replacement Procedure of MUX (Multiplexer)
Circuit Card.
(b) Place the MUX circuit card into ACT mode referring to How to Control Switching Block in Chapter 2.
(c) Check to see if a station-to-station connection can be set up and identify a circuit card responsible for
the fault.
(d) Perform the above check by extracting each MUX circuit card individually.
– 626 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the fault repair procedure when any of the faults shown in Table 5-7 has occurred in
the whole system.
Table 5-7 Speech Path (TSW) System Fault Situation
– 627 –
CHAPTER 5 Operation Procedure for System with PIR
When repairing a speech path fault, consider that when any of the faults shown in Table 5-14 have occurred
in the system, it is possible that the TSW circuit card is at fault. Always check the alarm lamps on the TSW
circuit card.
Figure 5-14 Speech Path Block Diagram (1-IMG)
PIR3
MUX MUX
PIR 2
MUX MUX
PIR 1
MUX MUX
PIR0
TSW/INT0 TSW/INT1
MUX 3 MUX 3
MUX 2 MUX 2
MUX 1 MUX 1
MUX MUX
<Symbols>
㩷㩷㩷㩷㩷㩷㩷㩷㩷㩷: Speech Path 㩷: Cable 㪫㪪㪮㪑㩷㩷㪧㪟㪄㪪㪮㪈㪇㪄㪘, etc.
㩷㩷㩷㩷㩷㩷㩷㩷㩷㩷: Circuit Card (ACT) 㩷: Circuit Card (STBY) 㪤㪬㪯㪑㩷㩷㪧㪟㪄㪧㪚㪊㪍㩷
– 628 –
CHAPTER 5 Operation Procedure for System with PIR
IMG0 IMG1
PIR3 PIR 3
MUX MUX MUX MUX
PIR 2 PIR 2
MUX MUX MUX MUX
PIR 1 PIR 1
MUX MUX MUX MUX
PIR 0 PIR 0
MUX MUX MUX MUX
TSWR
TSW 00 TSW 01 MUX/ MUX/ MUX/ MUX/
INT INT INT INT
MUX 003 MUX 013
MUX 002 MUX 012 TSW TSW TSW TSW
02 12 03 13
MUX 001 MUX 011
MUX 000 MUX 010
MUX/INT MUX/INT
TSW 10 TSW 11
MUX 100 MUX 110
MUX 101 MUX 111
MUX 102 MUX 112
MUX 103 MUX 113
MUX/INT MUX/INT
<Symbols>
㩷㩷㩷㩷㩷㩷㩷㩷㩷: Speech Path : Cable 㪫㪪㪮㪑㩷㩷㪧㪟㪄㪪㪮㪈㪉
㩷㩷㩷㩷㩷㩷㩷㩷㩷㩷: Circuit Card (ACT) : Circuit Card (STBY) 㪤㪬㪯㪑㩷㩷㪧㪟㪄㪧㪚㪊㪍㩷
– 629 –
CHAPTER 5 Operation Procedure for System with PIR
IMG2 IMG3
PIR 3 PIR 3
MUX MUX MUX MUX
PIR 2 PIR2
MUX MUX MUX MUX
PIR 1 PIR1
MUX MUX MUX MUX
PIR 0 PIR 0
MUX MUX MUX MUX
TSWR
TSW 02 TSW 03 MUX/ MUX/ MUX/ MUX/
INT INT INT INT
MUX 023 MUX 033
MUX 022 MUX 032 TSW TSW TSW TSW
00 10 01 11
MUX 021 MUX 031
MUX 020 MUX 030
MUX/INT MUX/INT
TSW 12 TSW 13
MUX 120 MUX 130
MUX 121 MUX 131
MUX 122 MUX 132
MUX 123 MUX 133
MUX/INT MUX/INT
<Symbols>
㩷㩷㩷㩷㩷㩷㩷㩷㩷: Speech Path : Cable 㪫㪪㪮㪑㩷㩷㪧㪟㪄㪪㪮㪈㪉
㩷㩷㩷㩷㩷㩷㩷㩷㩷㩷: Circuit Card (ACT) : Circuit Card (STBY) 㪤㪬㪯㪑㩷㩷㪧㪟㪄㪧㪚㪊㪍㩷
– 630 –
CHAPTER 5 Operation Procedure for System with PIR
Faulty Situation:
• Fault related to speech such as noise, one-way speech, no-speed, etc. occurs.
(1) Check to see if fault occurs by replacing TSW circuit cards one by one.
(a) Replace the TSW circuit card by referring to Replacement Procedure of TSW (Time Division Switch)
Circuit Card.
(b) Place the TSW circuit card in ACT mode. Refer to Changeover of CPU/TSW/PLO in Chapter 2.
(c) Check to see if a station-to-station connection can be set up and identify a TSW circuit card responsi-
ble for the fault.
(d) Perform the above check by extracting the TSW circuit cards individually.
(2) Check to see if fault occurs by replacing MUX circuit cards one by one.
(a) Replace the MUX circuit card by referring to Replacement Procedure of MUX (Multiplexer) Circuit
Card.
(b) Place the MUX circuit card to ACT mode. Refer to How to Control Switching Block.
(c) Check to see if a station-to-station connection can be set up and identify a circuit card responsible for
the fault.
(d) Perform the above check by extracting the MUX circuit cards individually
– 631 –
CHAPTER 5 Operation Procedure for System with PIR
(a) Replace the TSW circuit card by referring to Replacement Procedure of TSW (Time Division Switch)
Circuit Card.
(b) Check to see if a station-to-station connection can be set up and identify a TSW circuit card responsi-
ble for the fault.
(c) Perform the above check by extracting the TSW circuit cards individually.
(2) Check to see if fault occurs by replacing MUX circuit cards one by one.
(a) Replace the MUX circuit card by referring to Replacement Procedure of MUX (Multiplexer) Circuit
Card.
(b) Check to see if a station-to-station connection can be set up and identify a TSW circuit card responsi-
ble for the fault.
(c) Perform the above check by extracting the MUX circuit cards individually.
– 632 –
CHAPTER 5 Operation Procedure for System with PIR
4.5.3 Speech Path System Fault - When Dial Tone (DT) Cannot Be Heard
Faulty Situation:
Note: For dual system configuration, if a system message indicates that both systems are faulty, first repair the
fault in the indicated system and then proceed to repair the PIR in the other system.
(1) Check to see if the TSW circuit card is making poor contact.
(a) Place the TSW circuit card in STBY mode referring to How to Control Switching Block.
(b) Set MB switch of the TSW circuit card UP.
(c) Extract the TSW circuit card from its mounting slot and clean the contact portion. If cleaning cannot
be done, repeat insertion and extraction of the circuit card two or three times.
(d) Set TSW MBR switch, PLO MBR switch (1-IMG only), and MB switch of the TSW circuit card UP
and insert the circuit card into its mounting slot.
(e) Set MB switch of the TSW circuit card DOWN.
(f) Set TSW MBR switch DOWN.
(g) Check if a station-to-station connection can be normally set up.
– 633 –
CHAPTER 5 Operation Procedure for System with PIR
4.5.4 Speech Path System Fault - STBY Side Has Become Fault
Faulty Situation:
• A fault has occurred in the STBY side of the Dual Configuration system.
(1) Check to see if the TSW circuit card is making poor contact.
(a) Set TSW MBR switch of the TSW circuit card UP.
(b) Set MB switch of the TSW circuit card UP and extract the circuit card from its mounting slot.
(c) Extract the TSW circuit card from its mounting slot and clean the contact portion. If cleaning cannot
be done, repeat insertion and extraction of the circuit card two or three times.
(d) Set TSW MBR switch and MB switch of the TSW circuit card UP and insert the circuit card into its
mounting slot.
(e) Set MB switch of the TSW circuit card DOWN.
(f) Set TSW MBR switch and PLO MBR switch (1-IMG only) DOWN.
(g) Check if a station-to-station connection can be normally set up.
– 634 –
CHAPTER 5 Operation Procedure for System with PIR
Faulty Situation:
• Fault related to speech such as noise, one-way speech, no-speed, etc. occurs.
(1) Check to see if fault occurs by extracting TSW circuit cards one by one.
(a) Replace the TSW circuit card by referring to TSW Card Replacement Procedure in this chapter.
(b) Place the TSW circuit card to ACT mode. Refer to How to Control Switching Block in Chapter 2.
(c) Check to see if a Station-to-Station connection can be set up and identify a TSW circuit card respon-
sible for the fault.
(d) Perform the above check by extracting the TSW circuit cards individually.
(2) Check to see if fault occurs by extracting MUX circuit cards one by one.
(a) Replace the MUX circuit card by referring to MUX Replacement: 1-IMG/MUX Replacement: 4-IMG
in this chapter.
(b) Place MUX circuit card to ACT mode. Refer to How to Control Switching Block in Chapter 2.
(c) Check to see if a station-to-station connection can be set up and identify a TSW circuit card responsi-
ble for the fault.
(d) Perform the above check by extracting the TSW circuit cards individually.
– 635 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the fault repair procedure for the control system listed in Table 5-8.
– 636 –
CHAPTER 5 Operation Procedure for System with PIR
When repairing the control system, check the status of the following lamps:
– 637 –
CHAPTER 5 Operation Procedure for System with PIR
The following figures show a block diagram of the CPU controlling block, where CPU 0 is active.
Figure 5-17 CPU Controlling Block Diagram (1-IMG)
PM Bus
MUX MUX
LC/TRK LC/TRK
PIR3
PM Bus
MUX MUX
LC/TRK LC/TRK
PIR2
PM Bus
MUX MUX
LC/TRK LC/TRK
PIR1
PM Bus
TSW MUX MUX TSW
MUX INT MUX INT
PIR0
SV8500 Server
EXB0 EXB1
CPU0 CPU1
EMA
IOC
(option)
IOC
(option
PCI-Ex Bus PCI-Ex Bus
(PCI Express) (PCI Express)
– 638 –
CHAPTER 5 Operation Procedure for System with PIR
MUX MUX
PM BUS PM BUS
MUX MUX
PM BUS PM BUS
MUX MUX
PM BUS PM BUS
MUX MUX
PM BUS PM BUS
DLKC 0 DLKC 1
(Option)
(Option)
EMA
IOC
GT 0
Local I/O BUS
EXB1
PLO 0 PLO 1
(PCI Express)
PCI-Ex Bus
Symbols:
GT : PH-GT09
TSW : PH-SW12 : CPU Controlling Routes : Cable
DLKC: PH-PC20 : Circuit Card (ACT) : Circuit Card (STBY)
PLO : PH-CK16-D, etc. : External Cable : Clock Oscillator
MUX : PH-PC36 : Signal
– 639 –
CHAPTER 5 Operation Procedure for System with PIR
Faulty Situation:
(1) Replace the related circuit cards one by one referring to each page:
(2) Change over the CPU or speech path referring to SYSTEM CONTROL PROCEDURES.
(3) Make test calls (Station-to-Station call) to see if the fault occurs again.
(4) After completing all steps, place the related cards into ACT mode.
(1) Replace the related circuit cards one by one referring to each page:
– 640 –
CHAPTER 5 Operation Procedure for System with PIR
(2) Initialize the system by pressing INIT button on the EMA card.
– 641 –
CHAPTER 5 Operation Procedure for System with PIR
Faulty Situation:
ATTENTION
• [0-I] STBY CPU Failure. Contents
Static Sensitive
Handling
Precautions Required
• The ACT side has become faulty, and system changeover has been executed.
1-IMG
START
Replace STBY-side related circuit card Replace the circuit card (CPU, GT, TSW, MUX,
(CPU, GT, TSW, MUX, EMA) with a EMA) individually by referring to the following:
spare, and check.
• CPU Card Replacement Procedure
• EMA Card Replacement Procedure
• EXB (EXB-PIR/EXB-TSW) Card
Replacement Procedure
• GT Card Replacement Procedure
• Replacement Procedure of TSW
(Time Division Switch) Circuit
Card
• Replacement Procedure of MUX
(Multiplexer) Circuit Card
•CPU Controlling Block Diagram: See Figure 5-17, Figure 5-18 in this chapter.
– 642 –
CHAPTER 5 Operation Procedure for System with PIR
ATTENTION
Contents
Static Sensitive
Handling
Precautions Required
4-IMG
START
Replace STBY-side related circuit cards Replace the circuit cards (CPU, GT, TSW,
(CPU, GT, TSW, MUX, EMA) with a spare, MUX, EMA) individually by referring to the
and check. following:
END
– 643 –
CHAPTER 5 Operation Procedure for System with PIR
If the SV8500 server does not detect faults that occur in the system, do the following:
STEP 1 Check the alarm cable connections referring to the figure below.
STEP 2 Check the wiring on the MDF when Audible Visual Alarm Indicating Panel is used.
STEP 3 Make sure that “D15F EXALM CA-A” is securely inserted to “EXALM” connector on the
EMA SUB-A card.
Figure 5-19 Alarm Bus Cable Connection Diagram
The following shows an example of fully expanded 4-IMG system. The dotted lines are used for 4-IMG only.
Rear View Rear View MDF
PIR PIR
ALMB ALM
PIR PIR
ALMA ALMA
PIR PIR
ALMA ALMA Rear View
䋨㪫㪪㪮㪩䋩
PIR PIR
ALMB ALMB
TSWR
PIR PIR ALMA
ALMA ALMA
PIR PIR
ALMA ALMA 䋨SV8500 Server)
– 644 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the fault repair procedure when any of the faults shown in Table 5-9 occur.
(1) Before checking the system, check the Rectifier, Battery, and Power cables.
(2) PWR circuit card is equipped with the circuits to supply ringing signal and howler tone. When a fault oc-
curs that causes the bell of the telephone not to ring, or howler tone cannot be heard, etc., check the alarm
lamp on the PWR circuit card.
– 645 –
CHAPTER 5 Operation Procedure for System with PIR
(3) The figures below show the block diagrams for the power supply to each module.
Figure 5-20 Block Diagram of Power Supply System
[PIR]
Power Receiving Terminal
PWR 0
PIR3
Note
LC/TRK LC/TRK MUX 0 MUX 1 LC/TRK LC/TRK
PWR 1
PWR 0
PIR2
Note
LC/TRK LC/TRK MUX 0 MUX 1 LC/TRK LC/TRK
PWR 1
PWR 0
PIR1
Note
LC/TRK LC/TRK MUX 0 MUX 1 LC/TRK LC/TRK
PWR 1
PWR 0
PIR0
Note
LC/TRK LC/TRK MUX 0/ MUX 1/ LC/TRK LC/TRK
PWR 1 TSW 0 TSW 1
Note
Power Module 0
SV8500 Server
PIR0 PIR1 PIR2 PIR3 Power Module 1
Power Module 1
[TSWR]
PWR 0
TSWR
Note
DLKC0 GT0 TSW00 TSW01 TSW02 TSW03 PLO0
PWR 1
BASEU
– 646 –
CHAPTER 5 Operation Procedure for System with PIR
(4) The figures below show the power supply system for PIR and TSWR.
Figure 5-21 Power Supply to PIR
PWR 0 PWR 1
DC-DC DC-DC
CONV CONV
CR (for LC)
HOW HOW
NFB NFB
-48V -48V
AC AC
PWR 0 PWR 1
DC-DC DC-DC
CONV CONV
-48V
– 647 –
CHAPTER 5 Operation Procedure for System with PIR
(a) Make a visual check on the backplane for pin contacting, melting or burn, etc.
(2) Extract all the circuit cards from the PIR, and insert them back into their slots individually to see if the fuse
blows.
(a) Make a visual check on the backplane for pin contacting, melting or burning, etc.
(2) Extract all the circuit cards from the PIR, and make a visual check of the circuit cards.
– 648 –
CHAPTER 5 Operation Procedure for System with PIR
• FAULT SUPERVISION
[Alarm lamp illuminates again]
Note: Insert each PWR supply with its MB switch to UP side, and then set it back to DOWN side.
– 649 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the fault repair procedure where a fan in the Fan Unit (FANU) does not operate.
STEP 1 If a specific fan does not work, and other fans are operating, replace the specific fan with a new
one, referring to “Replacement Procedure of FANs (PIR/TSWR)”.
• Make sure that FAN PWR SW on the FANC (PZ-M699) is set to ON (downward).
• Make sure the voltage at the connector is -48 V. If it is less than -48 V, check the cable connection
between FANU and the PIR/TSWR.
FANU
FAN tray
PIR
FUSE ALM
-48V
-48VR
FAN ALM
PZ-M699
– 650 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the fault repair procedure when any of the various tones cannot be heard in the whole
system.
When repairing a tone fault, consider that the tone generator circuit is equipped in the TSW circuit card
and supplies tone.
The figure below shows an example of the related trunking for dial tone connection.
Figure 5-24 Dial Tone Connection
TSW
DT
Dial
Tone
LC
ORT
(3) The following patters are available as a Music-On-Hold source. Check each card, equipment.
• External Music-On-Hold
– 651 –
CHAPTER 5 Operation Procedure for System with PIR
PIR3
MDF
PIR2 External MOH Equipment
Installation Cable
PIR1
PIR0
SV8500 Server
Rear View
– 652 –
CHAPTER 5 Operation Procedure for System with PIR
MDF
Installation Cable
External MOH Equipment
Installation Cable
Music-On-Hold
TSWR
EXCLK0
EXCLK1
(PLO)
(PLO)
SV8500 Server
Rear View
– 653 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the fault repair procedure when any of the faults shown in Table 5-10 occur to a spe-
cific CCIS line.
Table 5-10 CCIS Line Fault Situation
The CCH/CCT circuit card controls the signal link (digital) of the interoffice common channel signaling
system and transmitting/receiving call processing information. The signal link controls permit normal
transmission and reception of call processing information.
A break in signal links is detected, then restored to establish signal links. The call processing information
is converted into signal format for Channel 1 (any channel) of the DTI before being transmitted to a distant
office. Figure 5-27 shows the CCIS line control route.
– 654 –
CHAPTER 5 Operation Procedure for System with PIR
MDF
MUX
LT Cable
DTI
Front
Cable
CCH To CCIS Line
LT Cable
CCT
(1) Check connectors and flat cables between DTI and CCH.
[Check the connector]
(a) On DTI cards, set MB switch UP. On CCH card, set MBR switch UP.
(b) Check whether the connector is correctly connected or not. If the connection is found improper, plug
and unplug the connector a few times.
(c) On DTI cards, set MB switch DOWN. On CCH card, set MBR switch DOWN.
(d) Check whether the fault is still indicated.
[Check the Flat cable]
(a) On DTI cards, set MB switch UP. On CCH card, set MBR switch UP.
(b) Test the continuity of the flat cable. If found abnormal, replace the flat cable with a spare.
– 655 –
CHAPTER 5 Operation Procedure for System with PIR
(c) On DTI cards, set MB switch DOWN. On CCH card, set MBR switch DOWN.
(d) Check whether the fault is still indicated.
(a) On DTI card, set MB switch UP and extract the card from the mounting slot.
(b) On a new DTI card, make the switch setting.
(c) On new DTI card, set MB switch UP and insert the card into the mounting slot.
(d) On new DTI card, set MB switch DOWN.
(e) Check whether the fault is still indicated.
– 656 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the fault repair procedure when any of the faults shown in Table 5-11 occur to a spe-
cific ISDN.
Table 5-11 ISDN Line Fault Situation
(1) Check the alarm lamps on the DCH or PRT circuit card.
The DCH/PRT circuit card controls the signal link (digital) of the ISDN line and transmits/receives call
processing information.
The signal link controls permit normal transmission and reception of call processing information. Figure
5-28 shows the ISDN line control route.
Figure 5-28 Controlling ISDN Line
MDF
MUX
LT Cable
DTI
Front
Cable
DCH To ISDN Line
LT Cable
PRT
– 657 –
CHAPTER 5 Operation Procedure for System with PIR
(1) Check the connectors and flat cables between DTI and DCH.
[Check the connector.]
(a) On DTI cards, set MB switch UP. On DCH card, set MBR switch UP.
(b) Check whether the connector is correctly connected. If the connection is found improper, plug and un-
plug the connector a few times.
(c) On DTI cards, set MB switch DOWN. On DCH card, set MBR switch DOWN.
(d) Check whether the fault is still indicated.
[Check the flat cable.]
(a) On DTI cards, set MB switch UP. On DCH card, set MBR switch UP.
(b) Test the continuity of the flat cable. If abnormal, replace the flat cable with spare.
(c) On DTI cards, set MB switch DOWN. On DCH card, set MBR switch DOWN.
(d) Check whether the fault is still indicated.
(a) On DTI card, set MB switch UP and extract the card from the mounting slot.
(b) On a new DTI card, make switch setting.
(c) On new DTI card, set MB switch UP and insert the card into the mounting slot.
(d) On new DTI card, set MB switch DOWN.
(e) Check whether the fault is still indicated.
– 658 –
CHAPTER 5 Operation Procedure for System with PIR
5. SYSTEM OPERATION
This section explains the system operation of the system with PIR.
– 659 –
CHAPTER 5 Operation Procedure for System with PIR
When a station is in lockout status (permanent signaling state, shorting across speech wires, etc.), it can quickly
be discovered, preventing the situation from developing into serious trouble.
By entering the following commands from PCPro, information pertaining to the lockout station concerned
will display.
– 660 –
CHAPTER 5 Operation Procedure for System with PIR
System
MDF
On the MDF, connect the test
telephone to the displayed station
and confirm Dial Tone (DT). LOCKOUT STATION
SEPARATING
TEST TEL.
NO
– 661 –
CHAPTER 5 Operation Procedure for System with PIR
NO
– 662 –
CHAPTER 5 Operation Procedure for System with PIR
In the Telephony Server system, Line Load Control can be activated automatically or manually as a
countermeasure against abnormal traffic congestion towards the stations accommodated in the PIR.
In the case of automatic control, the system automatically monitors an overloaded situation and restricts
outgoing calls from stations and incoming calls from trunks.
In the case of manual control, the operator at an Attendant/Desk Console or PCPro restricts outgoing calls from
stations and incoming calls from trunks.
This section covers the following methods to activate Line Load Control:
• Setting
Figure 5-30 Line Load Control Operations on ATTCON—Setting
Note: In System Message [6-C], the messages are displayed toward all LP.
– 663 –
CHAPTER 5 Operation Procedure for System with PIR
• Cancelling
Figure 5-31 Line Load Control Operations on ATTCON—Cancelling
NEC
LAMP
– 664 –
CHAPTER 5 Operation Procedure for System with PIR
• Setting
Figure 5-33 Line Load Control Key Operations on DESKCON—Setting
• Cancelling
Figure 5-34 Line Load Control Key Operations on DESKCON—Cancelling
– 665 –
CHAPTER 5 Operation Procedure for System with PIR
L6
L5 1 2 3
L4
L3
4 5 6
L2
L1
7 8 9
* 0 #
Desk Console
Note: System Message [6-C] is not displayed until the restricted station goes off-hook. In this System Message,
the message is displayed toward LP which is applicable to the restricted station.
– 666 –
CHAPTER 5 Operation Procedure for System with PIR
• When the connection with a port has been disconnected, it is reported by a message.
MESSAGE CONTENT
– 667 –
CHAPTER 5 Operation Procedure for System with PIR
Note: Make-Busy means a status rejecting any registration so as to change its equipment, etc.
Stations and data terminals can be put into make-busy state by the following operations:
(3) On each circuit card basis using the MBPM command or operating the MB (toggle) key on the card.
• Assign the required LENS number in the MG, UNIT and Group parameters and choose “1” for the MB
box of the MBPM command.
or
– 668 –
CHAPTER 5 Operation Procedure for System with PIR
5.5.2 Class Change and Number Change of Station and Data Terminal
Figure 5-36 shows the procedure for class change and number change of station and data terminal.
Figure 5-36 Class Change and Number Change of Station and Data Terminal Procedure
START
Line Make-Busy
Class change and number • For changing class, use ASCL command
change • For changing station number, use ASTN command
END
Figure 5-37 shows the procedure to make-busy/make-busy cancel of C.O. line/tie line.
Figure 5-37 Make-Busy/Make-Busy Cancel of C.O. Line/Tie Line Procedure
START
• For make-busy/make-busy cancellation by line basis
Make-Busy/Make-Busy Cancel of MBLE command
C.O./Tie Line • For make-busy/make-busy cancellation by route basis
MBRT command
• For make-busy/make-busy cancellation by each circuit
card (Except for PHL)
MBPM commands or MB (toggle) switch setting on the
circuit card
END • For make-busy/make-busy cancellation by each PHL
MBPH commands or MB (toggle) switch setting on the
PHL circuit card
Note: Before make-busy/make-busy cancellation, make
sure the status by using DPHL command
– 669 –
CHAPTER 5 Operation Procedure for System with PIR
(2) Turn back down the circuit card to OFF (downward) and confirm that MB lamp light green.
Note: When initialization is executed, all calls using that circuit card will be disconnected and all channels will
be make-busy state.
– 670 –
CHAPTER 5 Operation Procedure for System with PIR
This section explains the order to turn ON/OFF the power of the whole system when PIR
is mounted.
ATTENTION
Contents
Be sure to follow the procedures below to power on/off the system. Static Sensitive
Handling
Precautions Required
• 1-IMG configuration
• 4-IMG configuration
PWR card on TSWR o PWR/DPWR card on PIR o Power module on SV8500 server
Note: To turn on the PIR modules, power on the younger number of PIR module first and then turn on the older
numbers in order (PIR0 o PIR1 o PIR2.....).
• 1-IMG configuration
• 4-IMG configuration
Power module on SV8500 server o PWR card on TSWR o PWR/DPWR card on PIR
Note: To turn off the PIR modules, power off the younger number of PIR module first and then turn off the older
numbers in order (PIR0 o PIR1 o PIR2.....).
– 671 –
CHAPTER 5 Operation Procedure for System with PIR
STEP 2: Turn on the PWR switch (to left) (Note 1). PWR lamp (on the left of Power switch) lights green.
Turn OFF:
STEP 1: On PCPro Tools menu [System Control], select [System Shutdown] and click the Execute button.
SV8500 server stops operating here. Note 2
STEP 2: Turn off the Power switch (to right) on the Power module.
Turn ON:
STEP 1: Supply the power to BASEU. When the power cable between BASEU and SV8500 server is connect-
ed, BASEU starts supplying the power to SV8500 server here.
STEP 2: Turn on the Power switch (to left) on the Power module (on the rear panel of SV8500 server module)
(Note 1). PWR lamp (on the left of Power switch) lights green.
Turn OFF:
STEP 1: On PCPro Tools menu [System Control], select [System Shutdown] and click the Execute button.
SV8500 server stops operating here. Note 2
STEP 2: Turn off the Power switch (to right) on the Power module.
Note 1: When you want to turn on SV8500 server right after turning off the powered system, wait for a while (about
10 seconds) before powering on the system again.
Note 2: Check the PWR lamp on the front panel of CPU card turns off. When the system is dual configuration, check
the PWR lamp goes off on both #0 and #1 CPU cards.
– 672 –
CHAPTER 5 Operation Procedure for System with PIR
STEP 2: Turn on the PWR switch (to right) on the front right of AC-DC Power Unit. AC-DC Power Unit starts
supplying the power to PIR here.
STEP 3: Flip the -48V SW switch up on the PWR/DPWR card in each PIR.
Turn OFF:
STEP 1: Flip the -48V SW switch down on the PWR/DPWR card in each PIR.
STEP 2: Turn off the PWR switch (to left) on the front right of AC-DC Power Unit.
Turn ON:
STEP 1: Supply the power to BASEU. When the power cable connection between BASEU and PIR is com-
pleted, BASEU starts supplying the power to PIR here.
Turn OFF:
STEP 1: Flip the -48V SW switch down on the PWR/DPWR card in each PIR.
– 673 –
CHAPTER 5 Operation Procedure for System with PIR
Turn ON:
STEP 1: Supply the power to BASEU. When the power cable between BASEU and ATTENTION
Contents
TSWR is connected, BASEU starts supplying the power to TSWR here. Static Sensitive
Handling
Precautions Required
STEP 2: Flip -48V SW switch up on the DC-DC power (PWR/DPWR) card.
Turn OFF:
STEP 1: Flip the -48V SW switch down on the DC-DC power (PWR/DPWR) card.
– 674 –
CHAPTER 6 Routine Maintenance Procedure
1. GENERAL
Even if the system is operating normally, it is necessary to perform a routine check to prevent a fault occurrence
before it is too late to discover any latent cause of a fault.
This chapter categorizes the routine maintenance procedures of the Telephony Server into the following three
types, and explains the minimum required work steps and precautions pertaining to each of the following three
procedures.
2. FLOW OF PROCEDURES
The scheduling of routine maintenance (daily, monthly, quarterly) will vary depending on each installation
and organization. Figure 6-1 shows the flow of the routine maintenance procedures.
Figure 6-1 Flow of Procedures
System Control
Routine Maintenance Procedures • SYSTEM OPERATION
• Daily Maintenance Procedures
• Maintenance Command
• Monthly Maintenance Procedures
• Quarterly Maintenance Procedures
– 675 –
CHAPTER 6 Routine Maintenance Procedure
Test equipment and tools needed for routine maintenance test are shown in the list below.
TEST EQUIPMENT/
NO. PURPOSE REMARKS
TOOLS
1 Telephone Set A telephone set is used when performing
connection tests on trunks, etc.
2 Blown Fuse A blown fuse is used when performing alarm
tests.
3 VOM Digital Meter VOM digital meter is used when checking
output voltages of the rectifier and the battery.
4 Phillips Screwdriver A screwdriver is used when replacing the fan
with a spare.
Daily, monthly and quarterly maintenance procedures are explained in this section.
Collect the fault message, and operate the fault diagnosis and fault repair before the routine maintenance.
(a) Check the temperature and relative humidity in the switch room.
(b) Check the operating status of PCPro.
(c) Check to see if a system message indicating a fault is displayed.
(d) Check to see if there is any lockout station.
(e) Check whether the FANU is operating normally.
(a) Generate an alarm and check whether an indication appears on the Telephony Server alarm lamp.
(b) Check trunk circuits individually. Also check the RGU circuit in the PWR Supply of each Module.
– 676 –
CHAPTER 6 Routine Maintenance Procedure
2.2.1 Check the Temperature and Relative Humidity in the Switch Room
• Check whether the room temperature is within the range of 5°C (41°F) to 30°C (86°F).
• Check whether the relative humidity in the room is within the 15% to 65% range.
(3) If the temperature or the humidity goes beyond the suitable, adjust the air conditioner.
(a) Keep the power of PCPro to ON. Control the brightness of the display when it is not used.
(a) If the system message indicates a fault, diagnose the fault, and perform fault recovery.
(a) Use RALM command to clear the alarm indication and registered system message.
– 677 –
CHAPTER 6 Routine Maintenance Procedure
– 678 –
CHAPTER 6 Routine Maintenance Procedure
This section provides check lists (Maintenance Procedure Reports) used when performing routine maintenance
Routine Maintenance Check Lists consist of the following:
• Attendant/Desk Console
– 679 –
CHAPTER 6 Routine Maintenance Procedure
Battery
TIE Trunk
ORT
IRT
– 680 –
CHAPTER 6 Routine Maintenance Procedure
– 681 –
CHAPTER 6 Routine Maintenance Procedure
– 682 –
CHAPTER 6 Routine Maintenance Procedure
– 683 –
CHAPTER 6 Routine Maintenance Procedure
RST ( / )
FUNCTION ORT
SENDER REMARKS
TRUNK NO. PB RECEIVING DP RECEIVING
ORT0 SND0
1 1
2 2
3 3
RST No.
4 4
5 5
6 6
7 7
0 0
1 1
2 2
3 3
RST No.
4 4
5 5
6 6
7 7
0 0
1 1
2 2
3 3
RST No.
4 4
5 5
6 6
7 7
0 0
1 1
2 2
3 3
RST No.
4 4
5 5
6 6
7 7
– 684 –
CHAPTER 6 Routine Maintenance Procedure
FUNCTION
SPEECH RELEASE REMARKS
TRUNK NO.
CFT0
1
2
3
4
5
6
7
ATI
ATTCON/
DESKCON
– 685 –
CHAPTER 6 Routine Maintenance Procedure
Speech Path for Each PIR, and Ringing Generator Unit (Continued)
NO. TEST TYPE TEST ITEM CONNECTION DIAGRAM
2 The operator calls After normal speech path has
the station back. been confirmed, the attendant
calls the station back. Confirm ATI
MOUNTING LOCATION
CHECK REMARKS
MODULE NAME UNIT NAME
0
1
PIR0
2
3
0
1
PIR1
2
3
0
1
PIR2
2
3
0
1
PIR3
2
3
– 686 –
CHAPTER 6 Routine Maintenance Procedure
LC
(RINGING)
~ RG
– 687 –
CHAPTER 6 Routine Maintenance Procedure
– 688 –
CHAPTER 7 Maintenance Commands
1. GENERAL
This chapter explains various commands and list up commands that are used in the system administrative
management procedure. The table below shows the list of commands.
– 689 –
CHAPTER 7 Maintenance Commands
– 690 –
CHAPTER 7 Maintenance Commands
– 691 –
CHAPTER 7 Maintenance Commands
– 692 –
CHAPTER 7 Maintenance Commands
– 693 –
CHAPTER 7 Maintenance Commands
This command is used to register an Activation Code. Registering the activation code clears the alarm, which
requires the user to input the activation code.
Note: Before executing this command, specify the following with ASYDL command.
SYS1 INDEX513: 01
2. Parameters
Output Data
Note: Each Hardware Keycode of System0 and System1 will be shown when the System is in dual configura-
tion.
Get: Readout the Software Keycode of all the Software installed to the system.
Input Data
Button
File Save: Output the displayed Hardware Keycode and the Software Keycode to the text
file.
– 694 –
CHAPTER 7 Maintenance Commands
This command is used to specify the start and stop of Line Load Control.
2. Parameters
Input Data
Note: This parameter appears when O (only one LP) is set in ALL/ONE input data.
– 695 –
CHAPTER 7 Maintenance Commands
This command is used to make a flexible change of the system message output grade and alarm lamp grade. The
SV8500 user can give a proper output grade and alarm lamp grade to each system message according to their
requirements.
• Output grade - - - - - - - Specifies whether the fault information is output on system alarm lamp and system
message.
When no data is assigned, the default alarm grades are automatically applied.
Note 1: This command cannot change the alarm grade for System Message [6-A].
Note 2: Use LLMG (Listup of Alarm Grade Data) command TYPE=3 to output the default value of alarm lamp
grade for system message.
Note 3: “Delete” in this command means to turn back the changed output grade and alarm lamp grade data
to default value.
2. Parameters
Input data
Note: When lower grade of GRD is assigned than SYSM GRD, system message is not output.
– 696 –
CHAPTER 7 Maintenance Commands
– 697 –
CHAPTER 7 Maintenance Commands
This command is used to assign the Software Keycode of the Generic Software when login to the PCPro became
unavailable by system changeover of the dual configuration system. This command can be used only for three
days after it is last used. User needs to initialize the system when desired to use this command again after three
days of the use.
Note: This command is used when one side of the TP has fault and login to PCPro is unavailable.
2. Parameters
Input Data
<Software Keycode>
Assign the Software Keycode labeled on BASIC SOFTWARE (1/2) CD-ROM, then click the Set
button.
– 698 –
CHAPTER 7 Maintenance Commands
This command assigns one-time password and its available period. It also lists terminals that have completed
the SIP authentication.
2. Parameters
Input data
One-Time Password: Enter a one-time password. Its password should be entered with numerals
(including an asterisk [*] and a number sign [#]) from 4 to 10.
Available period is made indefinite:Selecting this box makes one-time password with no-time-limit.
Available Period: Specify the available period (Day: Hour: Minute). The time can be spec-
ified from one second to seven days.
Certified Terminal Count: Select this item and click the Get button to retrieve the total number of ter-
minals that have completed the Terminal Authentication.
Certified Terminal List: Select this item and click the Get button to display list of the terminals that
have completed the SIP authentication.
MAC Address: Enter a MAC Address to be deleted and click the Execute button.
Buttons
Get: Read out the information.
Set: Set the input data.
Del.: Delete the input data.
Execute: Make the input data valid.
Exit: Exit this command.
Output Data
<Maintenance Function>
Select an item displayed in a list box, and click the Execute button to perform it. The Maintenance Function
tab displays only when Encryption License is valid.
– 699 –
CHAPTER 7 Maintenance Commands
This command changes and displays the settings of software switches on the CPU board.
Note: The software switch data assigned by this command can be backed up by the MEM_HDD command. Us-
ing the MEM_HDD command, the backed up data can be verified.
Note: If a software switch data is backed up on CF Card when the system is initialized, upload on the memory
when loading the office data in order to assign the software switch.
2. Parameters
System Select:
• System 0
• System 1
SW: 1-4
STS: ON/OFF
SYSTEM SELECT 1:
SW: 1-8
• 1: LAN Connector 3
• 2: LAN Connector 2
• 3: LAN Connector 1
• 4: LAN Connector 4
• 5-8: Not used
STS: ON/OFF Note 2
• ON: Not detect fault
• OFF: Detect fault
SYSTEM SELECT 2:
– 700 –
CHAPTER 7 Maintenance Commands
SYSTEM SELECT 3:
– 701 –
CHAPTER 7 Maintenance Commands
This command assigns the data for downloading the new firmware to IP terminals.
Note: Only the IP terminals that have established registration to the MGC can download the new firmware.
Note: Be sure to upload the required new firmware files to the FTP server using ADTM command before ex-
ecuting the download procedure by this command.
Note: Because a terminal can download only one firmware file, it is required to create a list file of stored firm-
ware for each type of IP terminal even if multiple versions/types of firmware are to be downloaded.
2. Parameters
Select one of the radio buttons to specify the FTP server from where the new firmware is to be downloaded for
the IP terminals.
• ACT CPU (to specify the ACT side of Node as FTP server)
• STBY CPU (to specify the STBY side of Node as FTP server in dual configuration)
• External Server (to specify the FTP server connected to LAN)
IP Address:
When External Server is selected, assign the IP Address of FTP server connected to LAN (Example:
192.168.1.1).
<Download Method>
• Sequential
(Automatically set to Sequential when ACT CPU or STBY CPU is selected. When firmware download
to one terminal has been completed, download to the next sequentially numbered terminal starts im-
mediately.)
• Parallel
(Used when External Server is selected. Firmware download is executed on eight terminals at a time
every four seconds.)
– 702 –
CHAPTER 7 Maintenance Commands
<Option>
<Terminal Information>
The information of IP terminals that are already registered are listed in this field. Pressing Exe button executes
firmware updating to the terminals listed.
Press the Insert button to register a new IP terminal and add it to the list using the “Additional Terminal
Information” screen. In this screen, terminals can be searched for by specifying Station Number, LENS, or the
Terminal Type.
Terminal
Select the terminal type in the combo box (all the terminal types registered in the Firmware File Name field are
shown on the drop down list). Hardware Type (HWTP) and Hardware Version (HWVER) of selected terminal
type are automatically indicated. Refer to the table on the next page for HWTP and HWVER of each terminal
type.
Note: HWVER is indicated only when 2-byte firmware version of terminal is selected in Terminal Type.
– 703 –
CHAPTER 7 Maintenance Commands
The range of firmware version is confined by designating the Firmware Version (xx.xx) and Search Condition
(‘!=’, ‘<‘, ‘<=’, ‘==’, ‘>=’, ‘>’).
Note: The function of Terminal Firmware Search is available for 2-byte firmware version of terminals only.
Result of Search
Pressing Search button lists up the retrieved terminal information after specifying the search conditions of target
terminals.
Click the check box and press Add to the Terminal List button. Selected terminals are added to the Registered
Terminal Information List.
In this field, target IP terminals can be searched by specifying the range. Select Station Number, Line
Equipment Numbers, or IP Address menu on the drop-down listbox to specify the range, and then click “Area
Search” button. All is provided on the drop-down listbox for searching terminals by specifying all the above
three groups. More specific search among the searched result is available by narrowing the range on the list of
Result of Search.
The information of IP terminals fitting the search conditions specified on How to Specify Terminal and
Specify Terminal Area are listed. Select an IP terminal on the list and then click “Add to List” button to
add the selected terminal to the “Already Assigned Terminals Information” list. Check the “Select All” but-
ton to select all the IP terminals on the Terminals fitting the search condition list.
– 704 –
CHAPTER 7 Maintenance Commands
The information of already registered firmware files are shown on Registered File Name List field (by reading
out “TermFile.txt” file when the ATDL command is executed). The listed firmware files are to be downloaded
to the specified terminals according to each terminal type and version.
The following table shows which IP terminals/equipment are available for this command and the necessary
information (Terminal Type, Hardware Type (HWTP), Hardware Version (HWVER) and File Name) to
download the firmware files of the available IP terminals/equipment. Pressing Insert button shows Addition of
Firmware File Name screen to add a new firmware file to the list. Enter Terminal Type, Hardware Type
(HWTP), Hardware Version (HWVER), and File Name according to the descriptions in the table.
– 705 –
CHAPTER 7 Maintenance Commands
Terminal Avail-
EU HWT HWV File Name
Terms in Manual Product Name Type on abil-
Product Name P ER (Default)
PCPro ity
MC4AMG2A PFT-
MC&MG with PFT - - N -
XX
MCMG Box
MG-4LC2COTA - - N 67 -
[MG-4LC2COTA]
MCMG Card
SCA-4LC2COTA - - N - mcmgmwlist.txt
[SCA-4LC2COTA]
MCMG Box
MG-7COTA - - N -
[MG-7COTA]
6A
MCMG Card
SCA-7COTA - - N -
[SCA-7COTA]
MG-COT Card
SCA-6COTA - - N -
[SCA-6COTA]
6B mgcotmwlist.txt
MG-COT Card
SCA-6COTC SCA-6COTB - N -
[SCA-6COTC]
VS-32(VSEA-A) - u
VS32 Conference vs32atdl.txt
VS-32(V)(VSEB- Voice Server 71 -
Server - u Note 2
A)
VS-32 Conference
Server [MG- MG-VS32VA - - N C1 -
VS32VA]
vs32atdl.txt
VS-32 Conference
Server [SCA- SCA-VS32VA - - N C1 -
VS32VA]
(IP Adapter)
North America/Oth-
er Countries except Dterm75/Se-
IP Enabled Dterm Australia: IPW-2U ries E w/ IP
(Dterm Series E/ (P-P) (BK) - Adaptor(P-P) u 11 02 ramhptop.hex
Dterm 75) Australia: IPW- or DtermIP(Se-
2UA-P UNIT ries E Mode)
(Telephone)
DTP-8D/16D/32D
(IP Adapter)
North America/Oth-
er Countries except
Australia: IP-R
IP Enabled Dterm UNIT Dterm Series i
- u 11 12 ramhp2pr.hex
(Dterm Series i) Australia: w/ IP Adaptor
IP-RA UNIT
(Telephone)
DTR-8D/16LD/
16D/32D
– 706 –
CHAPTER 7 Maintenance Commands
Terminal Avail-
EU HWT HWV File Name
Terms in Manual Product Name Type on abil-
Product Name P ER (Default)
PCPro ity
DtermIP (Proprie-
ITR-4D/8D/16D/
tary Protocol) - DtermIP u 11 14 ramhp2pw.out
16LD/32D
Note 3
DtermIP (SIP) ITN-4D/8D/16D/ Dterm-
- u 91 20 appsipe.tgz
Note 4 32D Note 5 SIP(ITN)
DT700 Series
DT710 - u 91 30 itlisipe.tgz
(DT710)
DT700 Series
DT700 Series DT730 - u 91 33 itlisipv.tgz
(DT730)
DT700 Series
DT750 - u 91 34 itlisips.tgz
(DT750)
DtermIP INASET
ITR-LC - DtermIP Inaset u 13 11 dpPtoP1E.ini
(Classic) Note 4
DtermIP ITR-240G (Coun-
INASET240G tries except Austra- - Inaset240G u 13 21 dp24GP1E.ini
Note 4 lia)
North America/Oth-
er Countries except
DtermIP
Australia: ITR-
INASET320C - Inaset320C u 13 31 dp32CP1E.ini
320C-1
Note 4
Australia: ITR-
320C-1A
DtermIP
ITR-320G-1 (North
INASET320G - Inaset320G u 13 41 dp32GP1E.ini
America only)
Note 4
DtermIP
INASET320C ITR-320C-1M - - u 13 51 dp32CP1ME.ini
(XML version)
DtermSP20(So
DtermSP20 DtermSP20 ENG - N 12 00 -
ftPhone)
DtermSP30 (Propri-
Dterm SP30 AE- - - N 15 00 -
etary Protocol)
DtermSP30 (SIP) Dterm SP30 FE- - - N 93 93 -
Soft Client SP350 Soft Client SP350 - - N -
Note 2: This default file name may appear as “vs32mwlist.txt”. In this case, manually change it to “vs32atdl.txt”.
Note 3: When upgrading this terminal from 2.99 (or below) to 3.01 (or higher), Internal FTP option cannot be used.
– 707 –
CHAPTER 7 Maintenance Commands
Note: This command does not support the following Terminal Types even if they are displayed in the Regis-
tered File Name List. Do not use the following Terminal Types and their additional information in the
list.
– 708 –
CHAPTER 7 Maintenance Commands
This command is used to assign and delete traffic measurement programs. A request for traffic measurement is
performed when a traffic measurement instruction has been assigned by this command. The collected traffic
measurement data can be stored on the HD of the PCPro, that can be designated on the basis of the traffic
measurement type.
Note: Assign the following when setting Traffic Measurement for Terminal and Route Traffic (ATRF), Connec-
tion Route Traffic and IP Service Traffic:
ASYD, SYS1, INDEX47, bit 0= (0/1=CCS/Erlang)
bit 7=1(Execute Traffic Measurement)
2. Parameters
Input Data
Assign the data (30-120) in ten minute increments. When assigning 0 (available when any of TYPE 3-22
is selected), instead specify your desired output time in the “Output TIME” parameters below.
Start RT:Start External Route Number (available when TYPE 2/5/8 is selected)
– 709 –
CHAPTER 7 Maintenance Commands
End RT:End External Route Number (available when TYPE 2/5/8 is selected)
Start C_RT:Start Connection Route Number (available when TYPE 18/19 is selected)
End C_RT:End Connection Route Number (available when TYPE 18/19 is selected)
Note 1: Assign the traffic measurement time period between Start TIME and End TIME longer than an hour.
Also, if the measurement should be executed throughout a day, assign the same data in both Start TIME
and End TIME parameters.
Note 2: ATT Answer Peg Count is available for the following Attendant Incoming Calls. Note that the Route
Class Data (CDN 6: TCL) of the Incoming Route must be 1 (=DDD Line)/2 (=FX Line).
Note 3: This traffic measurement is also available for connections via IPPAD; however, incoming and outgoing
traffic both are counted as outgoing traffic in the result.
• Ringdown
– 710 –
CHAPTER 7 Maintenance Commands
2. Parameters
Input Data
Start LGRT:Start External Route Number (available when TYPE 2/5/8 is selected)
End LGRT:End External Route Number (available when TYPE 2/5/8 is selected)
Start C_RT:Start Connection Route Number (available when TYPE 18/19 is selected)
End C_RT:End Connection Route Number (available when TYPE 18/19 is selected)
Note: The selected traffic measurement data, except for TYPE 1 (Terminal Traffic), is collected with the whole
network system as a single unit.
– 711 –
CHAPTER 7 Maintenance Commands
Note: If the data for this command is assigned, the node-level data by the ATRF command is not cleared, but
loses its validity (the network-level data takes precedence).
Note 1: When time difference exists between the nodes, confirm that the related time difference data, based on
Universal Coordinated Time (UCT) standard, has been assigned at each node via ATDF command.
Note 2: Assign the traffic measurement time period between Start TIME and End TIME longer than an hour.
Also, if the measurement should be executed throughout a day, assign the same data in both Start TIME
and End TIME parameters.
Note 3: ATT Answer Peg Count is available for the following Attendant Incoming Calls. Note that the Route
Class Data (CDN 6: TCL) of the Incoming Route must be 1 (=DDD Line)/2 (=FX Line).
• Ringdown
Note 4: To activate Station Peg Count, ATTCON Peg Count and Service Peg Count, assign the largest value of
Number of Tenants (ASYDN, SYS1, INDEX 8) in all nodes. Assign “FF Hex” for MDATA.
Note 5: To activate ATTCON Peg Count and ATT Answer Peg Count, assign the largest value of Number of
Attendant Consoles (ASYDN, SYS1, INDEX 9) in all nodes. Assign “FF Hex” for MDATA.
– 712 –
CHAPTER 7 Maintenance Commands
Note: In order to avoid misoperation, do not open this command from multiple PCPros simultaneously.
2. Parameters
Input data
SOFTVER (NDM): The program version data assigned/to be assigned to NDM is automatically dis-
played in hexadecimal.
Note 1: At this point, if all the systems (nodes) listed in SOFTVER (ROM) indicate the same program version
(i.e. the upgrades of all systems in the FCCS network have been completed), “Del.” button becomes
valid.
Note 2: If a failure occurs after deleting the program version data from NDM (SOFTVER (NDM) displays the
new program version data), the system can return to the state that restricts the use of the new program
features (not completely same as the previous version) by reassigning the AVERN data.
Note 3: When entering the data to SOFTVER (NDM) parameter manually, the value to be entered (for example,
the version data before being upgraded) can be checked in the log file.
If an error occurs, one of the following messages appears on this command. If multiple errors occur at once, only
one message is displayed in order of precedence. (The following error messages are listed in order of
precedence.)
(a) Registered SOFTVER(NDM) is abnormal.(DATA: XXXXXXXXXX, MDATA: XXXXXXXXXX)
As a result of the data readout, SOFTVER (NDM) and its flag data or masked data are invalid. When
this message is displayed, “Del.” button becomes valid and “Set” button becomes invalid. SOFT-
VER(NDM) parameter is filled with blanks.
– 713 –
CHAPTER 7 Maintenance Commands
As a result of the data readout, the different SOFTVER (ROM)s coexist in the same network. FPC of
the corresponding node is not indicated because it is impossible to determine which SOFT-
VER(ROM) is correct. While this message is displayed, “Del.” button is invalid.
Program version information of a node cannot be read out due to FCCS link disconnection, etc. FPC
of the corresponding node is indicated. If multiple nodes apply, the smallest FPC in the corresponding
nodes is displayed.
(d) CPU Faction to which SOFTVER can't be read exists. (FPC: XXX)
Program version information of a node cannot be read out due to power failure of one of the CPUs
(CPU#0/CPU#1), etc. FPC of the corresponding node is indicated. If multiple nodes apply, the small-
est FPC of the corresponding nodes is indicated.
Buttons
Get: Read out the information. This button is always operative. Note 4, Note 5
Note 4: By pressing this button, the following output data appears.
Note 5: If program version data has been assigned to NDM, the assigned program version is displayed in
SOFTVER (NDM) parameter and “Del.” button will be active.
If no program version data has been assigned, the earliest program version in the FCCS network is
displayed in SOFTVER (NDM) parameter and “Set” button will be active.
Set: Set the program version data displayed in SOFTVER (NDM) parameter. Note 6
Note 6: To change the program version data written in NDM, delete it first, and then assign the new version
data.
Output Data
Note 7: When no program version data has been assigned to NDM and each node operates without the restric-
tion of the program version data, “NO Action Limit” is displayed.
When program version data has been assigned to NDM and each node operates with the restriction of
the program version data, the assigned program version data is displayed. “No Action Limit” or the
program version data is displayed only for ACT-CPU. “-----” is displayed for STBY-CPU.
– 714 –
CHAPTER 7 Maintenance Commands
SOFTVER (ROM): The program version actually installed to each node (in hexadecimal).
Information: If an error occurs, the corresponding error message is displayed.
– 715 –
CHAPTER 7 Maintenance Commands
This command is used to save the data of One-Touch Speed Call Data into the FD or HD, and load the data from
the FD or HD. The One-Touch Speed Call Data, registered to the Dterm, is saved in the memory of the
connected ELC/DLC. Before replacing the circuit cards, use this command to back up the data.Be aware that
the data in the back up file must match the existing data in the SV8500. This means that once a back up has been
completed, you cannot perform any deletions or additions to the data (either a station number or LENS number),
or the data cannot be restored. Note: This command does not encompass One-Touch Speed Call Data for PtoP
IP Terminals.
Note: This command is not used for DtermIP Terminals. Use the MEM_HDD command for the IP Terminals.
2. Parameters
Input data
Note 3: It takes approximately 10 seconds to load the data per extension. It is recommended that the back up
be divided per Unit or MG depending on the extension number before saving the data.
– 716 –
CHAPTER 7 Maintenance Commands
This command can assign/delete many station data with consecutive numbers at once.
2. Parameters
Input Data
Type: Assign/Delete
– 717 –
CHAPTER 7 Maintenance Commands
Note 2: In the parameter here, specify the size of increment between the consecutive station numbers to be as-
signed. See the example below:
Example:
-When asterisk (*) and number (#) are used as part of STN
10* 118 126 134... 1** 1#8
– 718 –
CHAPTER 7 Maintenance Commands
Input Data
Example:
INPUT RESULT
Buttons
Execute: Delete the input data.
Cancel: Cancel the deletion.
Exit: Exit this command.
Output Data
TN: Tenant Number
STN: Station Number
STATUS: Result of Deletion Note 2
Note 2: When the deletion is successful, OK is displayed. Otherwise (i.e. the deletion is rejected), related error
message is displayed.
– 719 –
CHAPTER 7 Maintenance Commands
1. Functional Outline
This command is used to continuously assign/delete the restriction data of relay connections between the
outgoing route and the incoming route.
2. Parameters
Input Data
TYPE: Assign/Delete
Output Data
– 720 –
CHAPTER 7 Maintenance Commands
This command is used to continuously assign/delete the restriction data of relay connections between the
outgoing route and the incoming route. The data assigned by this command is written in the Network Data
Memory (NDM) of the Network Control Node (NCN), updating the NDM at each Local Node (LN).
2. Parameters
Input Data
TYPE: Assign/Delete
Output Data
– 721 –
CHAPTER 7 Maintenance Commands
This command can assign/delete many trunk data with consecutive numbers at once.
2. Parameters
Type/KIND: Assign/Delete
Input Data
– 722 –
CHAPTER 7 Maintenance Commands
Note 1: In this parameter, specify the size of increment between the consecutive trunk numbers assigned. See
the example below:
Example:
TK(START)=1
A Trunk Number is assigned by increments of 2
TK(END)=21 or
STEP=2 A Trunk Number is deleted by increments of 2
STEP=2
Note 2: Data entry for this parameter is necessary when RT is 901 or 915.
Note 3: TYPE parameter determines how to arrange the trunk data. See Details on Trunk Arrangement TYPE
for details.
Buttons
Output Data
Note 4: If OK is not displayed (i.e. the data entry is not successful), related error message is displayed here.
– 723 –
CHAPTER 7 Maintenance Commands
Input Data
Buttons
Output Data
Note 1: In this parameter, specify the size of increment between the consecutive trunk numbers deleted. See the
example below:
Example:
Note 2: When the deletion is successful, OK is displayed here. Otherwise (i.e. the deletion is rejected), related
error message is displayed.
– 724 –
CHAPTER 7 Maintenance Commands
When assigning the consecutive trunk data by using CATK command, select the trunk arrangement type (1-6)
in the TYPE parameter. The following are examples of accommodated 16 COT circuit cards:
U=2 U=3
00 05 10 15 20
16 16 16
C C C
PIR O O O
T T T
16 16 16
C C C
PIR O O O
T T T
U=0 U=1
U=2 U=3
Slot No. 05 06 15 16
LV7 56 64 72 80 88 96
LV6
LV5
LV4
LV3
LV2
LV1
LV0 49 57 65 73 81 89
1MG
LV7 8 16 24 32 40 48
LV6 7
LV5 6
LV4 5
LV3 4
LV2 3
LV1 2
LV0 1 9 17 25 33 41
Level No.
02 03 04 05 00 01 02 03
Group No.
U=0 U=1
– 725 –
CHAPTER 7 Maintenance Commands
U=2 U=3
Slot No. 05 06 15 16
LV7 24 56 32 64 80 96
LV6
LV5
LV4
LV3
LV2
LV1
LV0 17 49 25 57 73 89
1MG
LV7 8 40 72 88 16 48
LV6 7
LV5 6
LV4 5
LV3 4
LV2 3
LV1 2
LV0 1 33 65 81 9 41
Level No.
02 03 04 05 00 01 02 03
Group No.
U=0 U=1
U=2 U=3
Slot No. 05 06 15 16
LV7 63 64 93 96
LV6
LV5
LV4
LV3
LV2
LV1 51 52 69 72
LV0 49 50 65 68
1MG
LV7 29 32 47 48
LV6
LV5
LV4
LV3
LV2
LV1 5 8 35 36
LV0 1 2 3 4 33 34
Level No.
02 03 04 05 00 01 02 03
Group No.
U=0 U=1
– 726 –
CHAPTER 7 Maintenance Commands
U=2 U=3
Slot No. 05 06 15 16
LV7 91 92 93 96
LV6
LV5
LV4
LV3
LV2
LV1 19 20 21 24
LV0 7 8 9 12
1MG
LV7 85 88 89 90
LV6
LV5
LV4
LV3
LV2
LV1 13 16 17 18
LV0 1 2 3 4 5 6
Level No.
02 03 04 05 00 01 02 03
Group No.
U=0 U=1
.
U=2 U=3
Slot No. 05 06 15 16
LV7 31 63 32 64 80 96
LV6
LV5
LV4
LV3
LV2
LV1 7 39 8 40 68 84
LV0 3 35 4 36 66 82
1MG
LV7 29 61 79 95 30 62
LV6
LV5
LV4
LV3
LV2
LV1 5 37 67 83 6 38
LV0 1 33 65 81 2 34
Level No.
02 03 04 05 00 01 02 03
Group No.
U=0 U=1
– 727 –
CHAPTER 7 Maintenance Commands
U=2 U=3
Slot No. 05 06 15 16
LV7 87 91 89 92 94 96
LV6
LV5
LV4
LV3
LV2
LV1 15 19 16 20 22 24
LV0 3 7 4 8 10 12
1MG
LV7 85 89 93 95 86 90
LV6
LV5
LV4
LV3
LV2
LV1 13 17 21 23 14 18
LV0 1 5 9 11 2 6
Level No.
02 03 04 05 00 01 02 03
Group No.
U=0 U=1
– 728 –
CHAPTER 7 Maintenance Commands
This command is used to specify the destination of the NDM data broadcast from the NCN. This command is
only available at the Network Control Node (NCN).
2. Parameters
Input data
– 729 –
CHAPTER 7 Maintenance Commands
This command is used to broadcast the VNDM data from the C-VNDM to all of the L-VNDMs on the FCCS
network. Note 1, Note 2, Note 3
This command is available only at the node that has the C-VNDM.
(ASYDN/ASYDL: SYS1, INDEX533)
2. Parameters
Input data
Output Data
– 730 –
CHAPTER 7 Maintenance Commands
This command is used to display information of terminals that are registered within the backup node. Also this
command can reset those registered terminals.
2. Parameters
<STATION>
ALL ITEMS ARE SELECTED: Selects all IP terminals/SIP terminals that are registered to the node
which CBKS command is used toward. When “Selected terminal is re-
set” is clicked, all terminals that are read out can be reset.
List: Displays the registered terminal information such as UGN, TELN, TN,
STN, FPC, LENS, HOME NODE FPC, IPKIND, TEC, and Reset Sta-
tus when “Get” is clicked.
When performing the reset of the specified terminal, click the check
box of appropriate terminal, and then click “Selected terminal is re-
set”.
Note: TN and STN are not displayed for terminal information that are not registered to the node which CBKS
command is used toward.
Note: Cannot reset the terminals (or Non-IP/SIP terminals) that are not registered to the node which CBKS
command is used toward.
<ROUTE>
ALL ITEMS ARE SELECTED: Selects all IP terminals/SIP terminals that are registered to the node
which CBKS command is used toward. When “Selected terminal is re-
set” is clicked, all terminals that are read out can be reset.
List: Displays the registered terminal information such as LGRT, RT, TK,
TN, FPC, LENS, HOME NODE FPC, and Reset Status when “Get” is
clicked.
When performing the reset of the specified route, click the check box
of appropriate route, and then click “Selected terminal is reset”.
Note: TRK, TN and LENS are not displayed for terminal information that are not registered to the node which
CBKS command is used toward.
Note: Cannot reset the terminals that are not registered to the node which CBKS command is used toward.
– 731 –
CHAPTER 7 Maintenance Commands
<IP-BS>
ALL ITEMS ARE SELECTED: Selects all IP-BSs that are registered to the node which CBKS com-
mand is used toward. When “Selected terminal is reset” is clicked, all
IP-BSs that are read out can be reset.
List: Displays the registered IP-BS information such as FPC, TN, PCN,
ERN, GRN, CSN, LENS, HOME NODE FPC, and Reset Status when
“Get” is clicked.
When performing the reset of the specified IP-BS, click the check box
of appropriate IP-BS, and then click “Selected terminal is reset”.
<PS>
ALL ITEMS ARE SELECTED: Selects all PSs whose operations are controlled by the node which
CBKS command is used toward. When “Selected terminal is reset” is
clicked, all PSs that are read out can return to Primary Node.
List: Displays the PS information such as UGN, TELN, TN, STN, FPC,
LENS, HOME NODE FPC, and Reset Status when “Get” is clicked.
Click the check box of appropriate PS, and then click “Selected termi-
nal is reset” to place the PS back into Primary Node.
Note: TN and LENS are not displayed for terminal information that are not registered to the node which CBKS
command is used toward.
Note: Cannot reset the terminals that are not registered to the node which CBKS command is used toward.
– 732 –
CHAPTER 7 Maintenance Commands
2. Parameters
Input data
Select the time (30 minutes, 1 hour, 2 hours, 4 hours, 6 hours, 12 hours, 24 hours).
Output Data
A LOC-ID:Location ID A
B LOC-ID:Location ID B
Restriction:Restriction counter
Buttons
– 733 –
CHAPTER 7 Maintenance Commands
– 734 –
CHAPTER 7 Maintenance Commands
This command is used to set/reset the make-busy state of CCH circuit card.
2. Parameters
0=Link Open
1=Link Close
2=Not Available
0=Make Idle
1=Make Busy
2=Not Available
Note: This command cannot be used for ISDN-related circuit card (such as PRT, DCH card).
– 735 –
CHAPTER 7 Maintenance Commands
This command is used to execute the D-Channel route changeover, associated with the D-CHANNEL
BACKUP-PRI feature (for AT&T/NT/N-ISDN2).
2. Parameters
Input Data
Buttons
Output Data
– 736 –
CHAPTER 7 Maintenance Commands
2. Parameters
• Main Screen
Input Data
System 0
System 1
SVI Load and Checksum verify: SVI Load and checksum are performed.
Buttons
Execute: Execute the selected item on the screen. Selecting “Option “from “Drive Select” menu
displays Drive Selection Screen, which enables you to select the drive to be verified.
• Display Screen
This screen is displayed when clicking Display Issue button.
Output Data
Buttons
– 737 –
CHAPTER 7 Maintenance Commands
Input Data
System 0
System 1
Drive A
Drive D
Drive A/D
Main Memory
MAT
TCP/IP
ACDP
PHDP
Buttons
– 738 –
CHAPTER 7 Maintenance Commands
2. Parameters
Input Data
Process Type
Phone book data delete: Select to delete Local Phone book data.
All Local Phone book data for either of specified STN, TELN(LDM),
TELN(NDM) or LENS can be deleted. For the FCCS System, data deletion is
available only for Local Phone book data of a terminal accommodated in node
to which PCPro logins.
Phone book data copy: Select to copy Local Phone book data.
All Local Phone book data can be copied by specifying either of STN,
TELN(LDM), TELN(NDM) or LENS as the original data and destination for
copy. For the FCCS System, data copy is available only for Local Phone book
data between terminals accommodated in node to which PCPro logins. Note 1
Phone book data move: Select to move Local Phone book data.
All Local Phone book data can be moved to the specified destination by speci-
fying either of STN, TELN(LDM), TELN(NDM) or LENS as the original data
and moving destination. For the FCCS System, moving data is available only
for Local Phone book data between terminals accommodated in node to which
PCPro logins. Note 2, Note 3
Note 1: “Phone book data copy” is not available if Phone book data exists in the destination.
Note 2: “Phone book data move” is not available if Phone book data exists in the destination.
Note 3: If “Local Phone book data move” is executed, all of originally moved data will be cleared.
Parameter Type
STN: Select to delete/copy/move the data for specified Physical Station Number.
TELN(LDM): Select to delete/copy/move the data for specified Telephone Number (LDM).
TELN(NDM): Select to delete/copy/move the data for specified Telephone Number (NDM).
LENS: Select to delete/copy/move the data for specified Line Equipment Number.
– 739 –
CHAPTER 7 Maintenance Commands
Readout or input data are different depends on Parameter Type. The data in each Parameter Type are shown
below.
<Deleting data, Original data (for copy), Destination Copy, Original data (for move), Destination Move>
Buttons
– 740 –
CHAPTER 7 Maintenance Commands
This command controls the Survivable Remote MGC (SR-MGC) in the remote office. SR-MGC Number, IP
address and office name are specified by this command to recognize the SR-MGC allocated to the MGC in the
main-office. It can also initialize the SR-MGC and display the operation state of the SR-MGC. Office data copy
and changeover can be executed by this command.
Note 1: When the Update button is clicked, operating state of all the SR-MGCs in the network managed by the
logged-in MGC can be indicated on the list. All the SR-MGCs’ data displayed on the list is output as
a CSV file by clicking the Output CSV File button.
Note 3: The following conditions must be considered when performing office data copy.
• Do not perform any PCPro operations other than CMNT command during office data copy. The
PCPro operation such as login/logoff can cause a copy failure.
• When using the manual copy function of CMNT command, it must be completed until the office data
copy after the periodic Health Check starts. The manual copy function is canceled when the periodic
Health Check starts. Once the office data copy was canceled, it would not be performed on that day
regardless of ASYDL, SYS1, Indexes 844 and 845 settings.
* To work around the above problem, assign data FF HEX to both ASYD SYS1 INDEX 87 and INDEX
88 to stop the periodic Health Check program before starting the manual office data copy.
2. Parameters
Input Data
Select any of the tabs, Set, Initialize, Office Data Copy, or Operation Mode Changeover to activate the required
operation.
<Setting Tab>
Enter the Office Name of the remote office to which the corresponding SR-MGC belongs.
PBI:
Select the corresponding Local Module Group (LMG). For 1-IMG and 4-IMG system, data 0 is displayed
on the list.
IP Address:
– 741 –
CHAPTER 7 Maintenance Commands
Enter the IP address of SR-MGC, not the default IP address but the actual IP address to be allocated to the
target SR-MGC. In the case of two-unit SR-MGC, assign IP address of the SR T.
Mode:
The type of changeover and recovery is to be executed.
1 = Automatically switched to SR-MGC operation when communication failure has been detected be-
tween MGC and SR-MGC.
Automatically switched back to MGC operation when communication recovery has been detected be-
tween MGC and SR-MGC.
In FCCS Cluster network, if SR-MGC detects normality of communication between SR-MGC and
Primary node or SR-MGC and Backup nodes, SR-MGC will switch the rescued terminals back to the
recovered node.
2 = Automatically switched to SR-MGC operation when communication failure has been detected be-
tween MGC and SR-MGC.
Automatically switched back to MGC operation when communication recovery between MGC and
SR-MGC, and normality of communication between MGC and a selected terminal have been detect-
ed.
In FCCS Cluster network, if SR-MGC detects normality of communication between SR-MGC and
Primary node, Primary node and a selected terminal, SR-MGC will switch the rescued terminals back
to the Primary node.
3 = Not used.
C_MGC:
0 = Normal Operation
1 = Office data cannot be copied from the MGC when FCCS Cluster feature is used. This value must be
assigned to the Backup nodes used in FCCS Cluster network.
<Initialize Tab>
All Initial:
Select this button to execute the initialization on all the SR-MGCs in the network (default setting).
Individual Initial:
– 742 –
CHAPTER 7 Maintenance Commands
The operation changeover between SV8500 MGC and SR-MGC is manually executed. Select the operation
mode in Kind and Condition parameters, then click the Execute button. A dialog appears to confirm the
changeover execution.
Kind:
• All
Changeover to all the SR-MGCs in the network is executed.
Condition:
Select the direction of the operation changeover for SR-MGC. This command is executed in the MGC side.
• MGC oSR-MGC
Turns the SR-MGC to operation mode, which allows terminals to register to the SR-MGC. Note 1
• SR-MGCo MGC
Turns the SR-MGC to stand-by mode, which does not allow terminals to register to the SR-MGC. Use
this parameter to switch into stand-by mode after “MGC oSR-MGC” or manual changeover (ASYDL
SYS1 INDEX852 Bit=0) is executed. Note 2
Note 1: This parameter forcibly switches SR-MGC into operation mode from stand-by mode, which means SR-
MGC allows terminals to register to SR-MGC. This parameter does not help all the terminals regis-
tered in MGC to switch to SR-MGC.
Note 2: After the mode of SR-MGC has been switched by this command, the SR-MGC will stay in operation
mode. To switch the SR-MGC into stand-by mode, use “SR-MGC o MGC” of Condition in the CMNT
command. Note that the ASYDL setting (ASYDL SYS1 INDEX852 Bit 5) is not valid to these operations.
When SR-MGC enters stand-by mode, the MGC starts to operate.
Manual Copy:
Select either of the radio buttons, Specifying SR-MGC or All SR-MGC (en bloc specifying) to execute of-
fice data copy manually.
• Specifying SR-MGC
Click the Execute button after specifying the target SR-MGC number (0-255).
– 743 –
CHAPTER 7 Maintenance Commands
Note 2: When the Clear button is clicked, all the SR-MGC Numbers return to the state of No Copy Request.
Note 3: The following kinds of office data is copied from SV8500 MGC to SR-MGC:
-DM (Data Memory)
-LDM (Local Data Memory)
-NDM (Network Data Memory)
-CF (Call Forwarding Data)
-SPD (Speed Dialing Data)
-RCF (Wireless Call Forwarding Data)
-ND (Name Display Data)
-ACD DM (ACD Data Memory)
-GPLP (Application Data Memory managed by LP)
-GPSP (Application Data Memory managed by SP)
-GPCM (Application Data Memory managed by CM)
* When accommodating SR300 to the MGC, the office data cannot be copied from the MGC to SR-MGC.
In this case, you have to assign the MGC office data to SR-MGC by your self.
Note 4: When the Break button is pressed during office data copy, the operation is cut off after the currently
copying file is completely copied. However, when DM/LDM/NDM copy is executed, the operation is
cut off after all the DM/LDM/NDM files are copied.
File copy operation takes about two minutes per file. (The time varies depending on the connection sta-
tus of the network.)
Output Data
A total number of IP terminals and the channels for network equipments such as IP-BSs and MGs under
the registration of the SR-MGC.
– 744 –
CHAPTER 7 Maintenance Commands
LMG Designation:
PBI number is displayed when the office is configured by 16-IMG system. For 1-IMG and 4-IMG system,
data 0 is displayed on the list.
– 745 –
CHAPTER 7 Maintenance Commands
This command is used to execute ACT/STBY change of the processor (CPU)/TSW and display the status of
CPU/TSW/PLO/F-BUS.
Note: A System failure may occur if this command is used in an improper way. Pay close attention when oper-
ating this command.
2. Parameters
Input Data
Note 1: When the status of TSW is ACT, “Make Busy of TDSW” for TYPE is invalid. Select “Change Operating
Mode” to change the status of TSW from ACT to STBY before executing “Make Busy of TDSW”.
Output data
<Upper field>
Parameter:
• CPU
• TSW
• PLO
• PIR (Available since FP85-104 S1E) Note 4, Note 5
• MISCR (Not used)
– 746 –
CHAPTER 7 Maintenance Commands
Note 4: “ACT” or “ST-BY” is output in PIR field in the following conditions. However, this parameter does
not output connection status of BUS cables between PIRs and between PIR and TSWR.
• At least one actual PIR is mounted by assignment of PIR mounting status (ASYDL, System 1, Index 512-
513) and Unit status (ASYDL, System 1, Index 1026-1027).
• BUS cable is connected between EXB card and PIR0 or TSWR
Note 6: This data is output in the case of PIR only (Available since FP85-104 S1E).
Note 7: When EXB card of STBY CPU and BUS cable in PIR are not connected (“Disconnect” will be output)
and trying to execute CPU mode changing, the following message will be output in a pop-up menu:
“STBY PIR is improper. Execute mode changing?”. When “Yes” is selected, the mode changing is ex-
ecuted. When “No” is selected, it is not executed (Available since FP85-104 S1E).
Note 8: When EXB card of ACT CPU and BUS cable in PIR are connected correctly (“ACT” will be output)
and EXB card of STBY CPU and BUS cable in PIR are not connected (“Disconnect” will be output),
if CPU mode changing is executed, the mode will be returned to the mode before the execution. It is
held by new ACT side faulty recovery to check the irregular between EXB card=PIR 0 and the discon-
nection of BUS card in PIR. This action is done while the output message of the mode change executing
is displayed (“Changing” will be output). Therefore, at the time of CPU mode is output again, dis-
played mode is not changed yet (Available since FP85-104 S1E).
<Lower field>
Parameter:
• F-BUS
– 747 –
CHAPTER 7 Maintenance Commands
– 748 –
CHAPTER 7 Maintenance Commands
This command indicates ON/OFF status and controls the Message Waiting Lamp ON/OFF (MW Lamp) at the
station. If the station is a Dterm, this command can also control Message Waiting Display on the Dterm.
2. Parameters
Input Data
2=Designation by LEN
STN: A maximum of five digits for a Business system, and six digits for a Hotel system.
Note 1
0=OFF
1=ON
0=OFF
1=ON
0=OFF
1=ON
0=OFF
1=ON
– 749 –
CHAPTER 7 Maintenance Commands
This command is used to control/display the Message Waiting Lamp’s ON/OFF status, by using Telephone
numbers. When the station is a Dterm, this command can also be used to control the Message Waiting Lamp
Display. This command is only available at NCN (for FCCS network).
2. Parameters
Input Data
Output Data
(a maximum of five digits for a Business system, and six digits for a Hotel system)
Buttons
– 750 –
CHAPTER 7 Maintenance Commands
– 751 –
CHAPTER 7 Maintenance Commands
This command can display the link status of SP. Use COSSL for stand-alone system or COSSN in the FCCS
network.
2. Parameters
Input Data
<Channel Status>
CNT: When the Specified Type of CNT is selected, input CNT (Count) to execute reset transaction with fol-
lowing the procedure.
Output Data
NAME: SP Name
IP Address: IP address of SP
<Channel Status>
CNT: Count
– 752 –
CHAPTER 7 Maintenance Commands
PH LENS: Accommodation of PH
Buttons
<Redundancy>
Buttons
Note 1: Only when the SP is in Active mode or Standby mode, reset will be executed, if in other conditions, reset
will not be executed.
Note 3: When reset transaction is executing, the remaining time until Time-out is displayed, if reset transaction
is not completed within 3 minutes, the task will be stopped with displaying “Time-out”.
SP mode change: Execute forcible system changeover between Active-side SP and Standby-side
SP.
– 753 –
CHAPTER 7 Maintenance Commands
Note 1: Only when system ID is specified in SIP Server ID and the system is redundant, this button is displayed.
Note 2: Only when the SP is in Active mode and another SP is in Standby mode, system changeover can be ex-
ecuted.
Note 3: When system changeover is executing, the remaining time until Time-out is displayed, if system change-
over is not completed within 3 minutes, the task will be stopped with displaying “Time-out”.
– 754 –
CHAPTER 7 Maintenance Commands
This command can display the link status of SP. Use COSSL for stand-alone system or COSSN in the FCCS
network.
2. Parameters
Input Data
<Channel Status>
CNT: When the Specified Type of CNT is selected, input CNT (Count) to execute reset transaction with the
following procedure.
Output Data
NAME: SP Name
IP Address: IP address of SP
– 755 –
CHAPTER 7 Maintenance Commands
<Channel Status>
CNT: Count
PH LENS: Accommodation of PH
Buttons
<Redundancy>
Buttons
Reset: Execute the reset transaction for specified SP in SIP Server ID.
Note 1: Only when the SP is in Active mode or Standby mode, reset will be executed, if in other conditions, reset
will not be executed.
– 756 –
CHAPTER 7 Maintenance Commands
Note 3: When reset transaction is executing, the remaining time until Time-out is displayed, if reset transaction
is not completed within 3 minutes, the task will be stopped with displaying “Time-out”.
SP mode change: Execute forcible system changeover between Active-side SP and Standby-side
SP.
Note 1: Only when system ID is specified in SIP Server ID and the system is redundant, this button is displayed.
Note 2: Only when the SP is in Active mode and another SP is in Standby mode, system changeover can be ex-
ecuted.
Note 3: When system changeover is executing, the remaining time until Time-out is displayed, if system change-
over is not completed within 3 minutes, the task will be stopped with displaying “Time-out”.
– 757 –
CHAPTER 7 Maintenance Commands
This command is used to assign/delete System Phone Book data in a lump (Batch Assignment) by drawing up
text format database file. The data assigned by this command is written in the Network Data Memory (NDM)
of the Network Control Node (NCN), updating the NDM at each Local Node (LN).
2. Parameters
Input Data
Input the following data to text format database file. For the details of database file, refer to “Database File
for Batch Assignment”.
DC_01 - DC_20: Digit Code 01 - Digit Code 20 [Maximum 32 digits (0-9, #, *)]
Input the DC (dial number) to register to System Phone book.
Buttons
– 758 –
CHAPTER 7 Maintenance Commands
Output Data
RESULT field:
F_ERR: Database file error occurs. (Execute button is not active. Data assignment is not
available.)
The error occurs when database file is read out because of the following causes.
– 759 –
CHAPTER 7 Maintenance Commands
To draw up the database for System Phone Book data, the database file should be made under conditions below.
CPBKN_DATAFILE [CR+LF]
;
;Database File for Batch Assignment
;
;INDEX RESULT TN UGN NAME CNT DC_01 DC_02 DC_03 ... DC_20[CR+LF]
0001 63 255 Abiko 3 1000 2000 3000 [CR+LF]
0002 20020 [CR+LF]
63 100 Suzuki 20 20001 20002 20003 ...
Note 1
Note 1: Two-tab character input is required between INDEX and TN data input field because RESULT
field is not used while drawing up the database.
Note 2: Above data input is an example.
Conditions:
• The database file is drawn up with text file only. The file extension should be “*.txt”.
• Data needs to be input to the file with the “tab delimited” text format.
• “CPBKN_DATAFILE ‘[CR+LF]’” needs to be input in the first row of the file by all means.
• Data for CNT takes priority over the number of input DC. For example, only five DCs can be as-
signed if “5” is input in CNT field even though seven DCs have been already input in database.
• When “0” is input in CNT field, whole data in relevant row will be deleted.
• When “;” is input in left most part of each row, the row is regarded as comment row.
• One-tab character needs to be input between data to separate each data. However, Two-tab character
input is required between INDEX and TN data input field because RESULT field is not used while
drawing up database.
• Input data will be active only when data are input in the following order.
– 760 –
CHAPTER 7 Maintenance Commands
INDEX
RESULT
TN
UGN
NAME
CNT
DC_01 - DC_20
• To input NAME, do not use characters and marks that cannot be used by PCPro. If input, error will
occur. The following shows available characters and marks for PCPro.
A-Z, a-z, 0-9, !, ?, -, +, %, &, /, (,), =, ., ,, :, ", ', ;, *, #, @, [, ], SP (blank space)
À, Á, Â, Ã, Ä, Å, Æ, Ç, É, Ê, Ñ, Ö, Ü, à, á, â, ä, å, æ, ç, è, é ,ê, ë,
ì, í, î, ï, ñ, ò, ó, ô, õ, ö, ù, ú, û, ü, ¿, ¡
Special characters such as characters having an umlaut can be input in NAME field by changing input language
using function of Windows 2000/Windows XP/WindowsServer 2003. To change input language, follow the
procedure below.
STEP 1 Open Regional Options in Control Panel, click the [Add...] button in Installed input locals
field on Input Locals tab.
STEP 2 Add input locale window appears. For Input locale and Keyboard layout/IME, select the lo-
cation of input language from the pull down menu. Then press [OK] button.
Note: When desired language does not exist in the pull down menu:
Open Regional Options in Control Panel, click the check box of area that includes the location for
desired input language in Language settings for the system field on General tab.
STEP 1 Open Regional and Language Options in Control Panel, click the [Details...] button in Text
services and input languages field on Language tab.
STEP 2 Text Services and Input Languages window appears. Click the [Add...] button in Installed
services field on Settings tab.
STEP 3 Add input locale window appears. For Input language and Keyboard layout/IME, select the
location of input language from the pull down menu. Then press [OK] button.
To confirm Hot keys for input languages, click [Key Settings...] button in Preferences field
on Settings tab of Text Services and Input Languages window.
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CHAPTER 7 Maintenance Commands
Note: When desired language does not exist in the pull down menu:
Open Regional and Language Options in Control Panel, click the check box of area that includes the
location for desired input language in Code page conversion tables field on Advanced tab.
<To Open and Save Database File through Microsoft Office Excel>
The database file can be edited also using the Microsoft Office Excel. Refer to the followings to open and save
the database through the Microsoft Office Excel.
STEP 3 Select “Text Files (*.prn; *.txt; *.csv)” in pull down menu of Files of type. Select the relevant
database file and click [Open] button.
STEP 4 Do not change data in Text Import Wizard - Step 1 of 3 and Text Import Wizard - Step 2 of
3. Click [Next >] button.
STEP 5 Text Import Wizard - Step 3 of 3 window appears. After selecting all columns in Data pre-
view field, click the radio button of Text in Column data format filed. Then click [Finish] but-
ton.
STEP 6 File is opened. Right-click on the top-left box of the sheet to select all cells in the sheet, and se-
lect Format Cells... from the menu.
STEP 7 Select “Text” in Category filed on Number tab of Format Cells window, and click [OK] but-
ton.
STEP 2 Select “Text (Tab delimited) (*.txt)” in pull down menu of Save as type. Select the relevant da-
tabase file and click [Save] button after input the file name.
– 762 –
CHAPTER 7 Maintenance Commands
Note: “CPBKN_DATA.txt” is used here for file name of the database as an example.
STEP 5 Open the database file with the text editor and go through the content.
Note: When quotation marks (“) and colons (,) are used in NAME field, they may be enclosed in quotation
marks on the database. In that case, delete the enclosing quotation marks.
– 763 –
CHAPTER 7 Maintenance Commands
This command is used when the maintenance personnel disconnects/connects the PC port of DtermIP from/to
the network.
2. Parameters
Input Data
IP Address Specification: Specifies the IP address of DtermIP that has been completed the
Registration process.
TELN (NDM) Specification: Specifies the UGN and Telephone Number (NDM).
TELN (LDM) Specification: Specifies the UGN and Telephone Number (LDM).
IP Address START/END: Specify the range of IP addresses (0.0.0.1 - 255.255.255.254). This parameter
is valid when Kind of Specification = “IP Address Specification”.
STN START/END: Specify the range of Station Numbers (Up to six digits (0-9, *, #)).
This parameter is valid when Kind of Specification = “STN Specification”.
UGN START/END: Specify the range of User Group Numbers (1-255). This parameter is valid
when Kind of Specification = “TELN (NDM) Specification” or “TELN (LDM)
Specification”.
TELN START/END: Specify the range of Telephone Numbers (Up to 16 digits (0-9, *, #)).
This parameter is valid when Kind of Specification = “TELN (NDM)
Specification” or “TELN (LDM) Specification”.
– 764 –
CHAPTER 7 Maintenance Commands
<Others>
All Select: Mark the checkbox when selecting all data in the list.
Auto Scroll: By marking the checkbox, the data in the list is automatically scrolled to the
end.
Note: By marking the checkboxes next to the numbers in the list, the individual readout data can be selected.
Output Data
Buttons
– 765 –
CHAPTER 7 Maintenance Commands
This command is necessary for the Controlled Alternate PRSCs function. It either selects the class used between
two priority restriction classes (Normal or Urgent), or indicates the class used. This command is allowed only
when Bit1 of SYS 1, INDEX 59 is “1” (Controlled Alternate PRSCs in service).
2. Parameters
N=Normal
U=Urgent
– 766 –
CHAPTER 7 Maintenance Commands
This command can change the station class information (TEC, RSC, SFC) for a group of stations by specifying
the range of the station number.
2. Parameters
Input Data
Note 1: In the bottom part of the display, a check box is provided to determine whether to use “*” and “#” as
a part of the station number. If necessary, check the box.
– 767 –
CHAPTER 7 Maintenance Commands
28-31=Not used
Note 3: If changing all classes of all specified stations, enter “**” for this parameter.
Buttons
Output Data
Note: If not OK (i.e. the data entry is not successful), related error message is displayed here.
– 768 –
CHAPTER 7 Maintenance Commands
This command collectively lists/deletes the special access code data (LDM) assigned by the ASPAL command.
Note 1: During activating this command, be sure not to run any other commands.
Note 2: To delete the data collectively, first readout the registered data by either of the following ways:
- Read out the registered data from the saved CSV file.
or
- Refresh the list of registered data on Data field specifying the range by GET TYPE.
When deleting the data collectively with CSV file, be sure to check the difference between the actual
assigned data and the data in CSV file beforehand.
Note 3: In the case of failing in collective deletion, the command shows error message in STATUS field. Data
deletion is proceeded to the end even when error message appears.
Note 4: To specify the range in GET TYPE, Connection Status Index (CI) cannot be selected. N (Normal), H
(Hooking), and B (Busy) are all listed.
Note 5: In FCCS network, when changing the tenant table development by the system data (ASYDN SYS1
Index800 bit1), delete all the data assigned by ASPAL/ASPAN command on NCN and delete all the data
assigned by ASPAL command on each LN as well.
Note 6: Refer to the table below for the required time to execute data deletion by CSPAL command. The running
time may vary depending on the network condition.
– 769 –
CHAPTER 7 Maintenance Commands
2. Parameters
CSV File
GET TYPE
Select ALL TYPE or RANGE TYPE in the drop-down list to set the range of registered data to be read out
and listed in Data field.
• RANGE TYPE: Registered data is to be listed specifying the range by TN and ACC.
TN (Tenant Number): Set the range by entering START TN and END TN [1-63].
ACC (Access Code): Set the range by entering START ACC and END ACC [Up to six digits].
Data
ALL SELECT
Place a checkmark to delete all the listed data.
Indicate from CNT to SRV
Place a checkmark to set the parameters CNT through SRV are to be listed.
Note: Regardless of the checkmark ON/OFF selected, STATUS field is always displayed.
– 770 –
CHAPTER 7 Maintenance Commands
Note 1: Deletion target data can be selected individually by the CNT check box.
– 771 –
CHAPTER 7 Maintenance Commands
This command collectively lists/deletes the special access code data (NDM) assigned by the ASPAN command.
Note 1: During activating this command, be sure not to run any other commands.
Note 2: To delete the data collectively, first readout the registered data by either of the following ways:
- Read out the registered data from the saved CSV file.
or
- Refresh the list of registered data on Data field specifying the range by GET TYPE.
When deleting the data collectively with CSV file, be sure to check the difference between the actual
assigned data and the data in CSV file beforehand.
Note 3: In the case of failing in collective deletion, the command shows error message in STATUS field. Data
deletion is proceeded to the end even when error message appears.
Note 4: When NDM data broadcasting comes up between the FCCS nodes during executing the collective de-
letion by CSPAN command, the error message “Cannot write data because broadcast or Office Data
copy is executing.” is displayed in STATUS field. Data deletion is proceeded to the end even when error
message appears.
Note 5: To specify the range in GET TYPE, Connection Status Index (CI) cannot be selected. N (Normal), H
(Hooking), and B (Busy) are all listed.
Note 6: In FCCS network, when changing the tenant table development by the system data (ASYDN SYS1
Index800 bit1), delete all the data assigned by ASPAL/ASPAN command on NCN and delete all the data
assigned by ASPAL command on each LN as well.
Note 7: Refer to the table below for the required time to execute data deletion by CSPAN command. The run-
ning time may vary depending on the network condition.
• Stand-alone
– 772 –
CHAPTER 7 Maintenance Commands
• FCCS
Note 8: In FCCS over Multiple Program Versions [F-39] configuration, NCN cannot execute CSPAN com-
mand. Error message “Data cannot control. (Fusion version coexistence)” appears when CSPAN com-
mand is executed on NCN.
2. Parameters
CSV File
GET TYPE
– 773 –
CHAPTER 7 Maintenance Commands
Select ALL TYPE or RANGE TYPE in the drop-down list to set the range of registered data to be read out
and listed in Data field.
• RANGE TYPE: Registered data is to be listed specifying the range by TN and ACC.
TN (Tenant Number): Set the range by entering START TN and END TN [1-63].
ACC (Access Code): Set the range by entering START ACC and END ACC [Up to six digits].
Data
ALL SELECT
Place a checkmark to delete all the listed data.
Indicate from CNT to SRV
Place a checkmark to set the parameters CNT through SRV are to be listed.
Note: Regardless of the checkmark ON/OFF selected, STATUS field is always displayed.
– 774 –
CHAPTER 7 Maintenance Commands
Note 1: Deletion target data can be selected individually by the CNT check box.
– 775 –
CHAPTER 7 Maintenance Commands
This command can change the consecutive station numbers for a group of stations by specifying the station
number range.
2. Parameters
Input Data
OLD STN(START): First Station Number before change [0-9, #, * (maximum six digits)] Note
OLD STN(END): Last Station Number before change [0-9, #, * (maximum six digits)] Note
NEW STN(START): First Station Number after change [0-9, #, * (maximum six digits)] Note
NEW STN(END): Last Station Number after change [0-9, #, * (maximum six digits)] Note
Note: In the bottom part of the display, a check box is provided to determine whether to use “*” and “#” as a
part of the station number. If necessary, check the box.
Buttons
Output Data
Note: If not OK (i.e. the data entry is not successful), related error message is displayed here.
– 776 –
CHAPTER 7 Maintenance Commands
This command is used to display the following Call Block data, assigned to a station:
• Number of station/trunk whose call is to be blocked (in the remainder of this page, denoted as Restriction
Number)
Data can be obtained by entering any of the station’s telephone number (TYPE 1), physical station number
(TYPE 2) or LENS (TYPE 3) in the parameters below:
2. Parameters
Input Data
Note: When using this command, first choose the input data type (TYPE 1 - 3) in TYPE selection list box. Then
the following parameters appear, according to the selected data type.
– 777 –
CHAPTER 7 Maintenance Commands
Output Data
– 778 –
CHAPTER 7 Maintenance Commands
This command is used to display the registered connection trunk/route data by designating LENS.
2. Parameters
Input Data
Output Data
– 779 –
CHAPTER 7 Maintenance Commands
This command displays the connection status of the station and trunks. If the specified station or trunk is busy,
the connected party is displayed. The activation of this command does not affect calls in progress. Encryption
status for voice data is displayed in SEC as follows:
O: encrypted, X: not encrypted, blank: the system or the terminal is not available for encryption. Note 1
Note 1: Data in SEC is displayed on a LENS basis. For more detailed information on SEC, see The Relation-
ship between SEC value and Encryption on the next page.
2. Parameters
Input data
STN: Maximum number of digits is five for Business system, and six for Hotel system.
Note 2
– 780 –
CHAPTER 7 Maintenance Commands
The following shows the relationship between SEC value and encryption on a connection pattern basis.
Figure 7-6 The Relationship between SEC value and Encryption
[1] non-IP terminal and non-IP terminal
Encryption = OK SEC = O
Terminalo
specified by DCON
: IP terminal (with encryption) : IP terminal (without encryption) : non-IP terminal : DCON target station
– 781 –
CHAPTER 7 Maintenance Commands
This command displays the data memory occupancy (used area size, free area size, maximum area size, and
usage rate of data memory).
Note: When there are unassigned memory blocks, their sizes are not to be displayed.
2. Parameters
Output Data
Execute the DDMO command, and click “Get” button; the following area sizes of the data memory are to be
displayed.
DM: Data Memory
Usage: the usage rate (proportion of the used area size to the maximum area size)
Usage: the usage rate (proportion of the used area size to the maximum area size)
Usage: the usage rate (proportion of the used area size to the maximum area size)
Click the “Detail” button, and the detailed information of the data memory size is displayed.
– 782 –
CHAPTER 7 Maintenance Commands
This command is used to set necessary data for outputting debug information and displaying it on terminals
connected with LAN.
2. Parameters
Input data
SP/LMG
<Trigger>
– 783 –
CHAPTER 7 Maintenance Commands
<Remote Host>
– 784 –
CHAPTER 7 Maintenance Commands
<TCP/IP>
Output Device
None
Protocol Filter
:This group box is displayed only when TX/RX data and Warnings is checked. The following can be spec-
ified for output of trace information.
UDP: Information such as registration and signaling speech between system and IP terminals.
Filtering Address:
– 785 –
CHAPTER 7 Maintenance Commands
<DRS>
Fault notification from terminals: Information of Fault notification from terminals is output.
Buttons
– 786 –
CHAPTER 7 Maintenance Commands
1. To capture Call Statistics on the local host in the PCPro session enter DEBUG command (or select it from
the Tool folder).
– 787 –
CHAPTER 7 Maintenance Commands
4. From the Unchosen Trigger area, select item 3 (Notification of IP station RTP statistics information).
Press Seto button.
– 788 –
CHAPTER 7 Maintenance Commands
– 789 –
CHAPTER 7 Maintenance Commands
8. To capture Call Statistics on the local host, check Receive on the PCPro box. Local PC IP Address will
appear automatically in the IP Address field as well as Port Number (UDP) 40000. Press Apply button
and Open window button.
9. After pressing Open window button the following console appears. Make IP type of call. The first CALL
STATISTICS message will appear. On the Option menu, check Show IP Addr. The DRS address appears
in the front of CALL STATISTICS message.
– 790 –
CHAPTER 7 Maintenance Commands
This command is used to check the assigned data of Location Free Numbering Service. When this command is
activated, the assigned data are displayed on a basis of each designated station number.
2. Parameters
Input data
•ID-No
•STN
Output data
– 791 –
CHAPTER 7 Maintenance Commands
This command is necessary to print the system messages detected by Fault Diagnostic programs.
When the fault scanning (Scanning SV8500) is effective, PCPro can scan SV8500 status by polling every 20
seconds, (default setting is effective.) If the SV8500 has faults, this command executes automatically.
Up to 512 messages can be compiled on PCPro. After the number of compiled messages reaches the maximum
number, the coming message can not be obtained.
2. Parameters
Input data
New/Old
– 792 –
CHAPTER 7 Maintenance Commands
This command is used to display or delete the Program/Office Data files preserved on the specified SV8500
Hard Disk.
2. Parameters
Input Data
System: 0: System 0
1: System 1
26 - ICB and DR
28 - Logout Transfer
34 - SR-MGC Data
– 793 –
CHAPTER 7 Maintenance Commands
38 - Day/Night Data
LP No.: Designate the LP number. (Required when 12, 13, 18, 19, 23, 26, 27, 28 or 37 is selected
in the Data parameter.)
File Name: After assigning the parameters above and then pressing the Get button, the related file
names are listed in the display field at the bottom part of the command screen. By
double-clicking any of the file names, the name is listed in this parameter.
Output data
File Name
Date
Size
Buttons
Del.: Delete the Program/Office Data file specified in the File Name parameter.
– 794 –
CHAPTER 7 Maintenance Commands
This command is used to display the information of Individual Call Block Data.
2. Parameters
Input Data
1: UGN/TELN
2: FPC/TN/STN
3: FPC/LENS
Output Data
– 795 –
CHAPTER 7 Maintenance Commands
– 796 –
CHAPTER 7 Maintenance Commands
This command is used to display the information of the Media Gateway that is managed by SV8500 (PHI).
2. Parameters
Input Data
Output Data
CNT: Counter
LENS: Line Equipment Number Note
FPC: Fusion Point Code
MG Type: Media Gateway Type
Status: Registration Status
IP: IP Address assigned to Media Gateway
MAC: MAC Address of Media Gateway
SEC: Encryption status for voice data [O (encrypted) / X (not encrypted) / Readout Failed /
Blank (system or terminal does not support encryption)]
Buttons
– 797 –
CHAPTER 7 Maintenance Commands
This command is used to display the information of IP terminals. Information can be displayed by pressing the
Execute button. Information displayed can be output to the CSV file by pressing the CSV File Output button.
2. Parameters
Terminal
DtermIP: DtermIP
SoftPhone (SP20): DtermSP20 and DtermSP30 used as ACD terminal
Inaset: DtermIP INASET
SoftPhone (SP21): Not used
Softphone (SP30): Not used
Media Converter
CS
IPCS/IPZT: IP-BS
Gateway
Media Gateway
– 798 –
CHAPTER 7 Maintenance Commands
8MC [SIP]
SIP Multi-Function Server
Voice Server[SIP]
[Displayed Data]
Terminal Information
No.: Number
LENS: Accommodated location (Line Equipment Numbers)
Equipment Name
Firmware Information
SP/SW No.: Software Number(4 digits)/Firmware Number
ISS: Firmware version
IP CH KIND: Channel kind of VS-32
IP Address
MAC Address
SEC: Encryption status for voice data
TN: Tenant Number
STN: Station Number
– 799 –
CHAPTER 7 Maintenance Commands
[Detailed Information]
No.: Number
Firmware Information
SP/SW No.: Software Number (4 digits)
ISS: Firmware Version
– 800 –
CHAPTER 7 Maintenance Commands
This command is used to display the Registration status of IP Stations. This command is usually used to check
the Registration status of IP Stations before the replacement of PH circuit card.
Note: Assign Station Number or LENS of PH, then click the Get button to display the status of the appropriate
IP Stations in Detail data list.
Note: When displaying the status of terminals connected to Analog MC, MAC field in Detail data list shows
“STN MAC”.
Note: To reset WLAN Handset (MH Series), select “Station” on the View Type parameter and “Tele-
phoneNumber (NDM)/Telephone Number (LDM)” on the Kind of Station parameter.
2. Parameters
Input Data
• Station
• PH Control
• IPCS/IPZT
• Gate Keeper
• Voice Server
• SIP Server
• MPH
• PHI
When ViewType = Station:
Note 1: This parameter is valid when “Station Number” is selected as Kind of Station.
– 801 –
CHAPTER 7 Maintenance Commands
Note 2: This parameter is valid when “TelephoneNumber (NDM)/(LDM)” is selected as Kind of Station.
• Soft Reset
• PH Control Data Clear and Soft Reset
• PH Control Data Clear
Note 3: To display this parameter, select an item in the Detail data list, and then click the Execute button. Avail-
able terminals in this parameter varies depending on the IP KIND. (IP KIND is displayed in the Detail
data list.)
<IP KIND>
DtermIP X IP terminal
Soft Dterm X Soft Phone (Proprietary Protocol)
Smart Phone -
Analog MC X Analog 2MC
Digital MC -
IP-CS NA IP-BS
IP-VPS -
MG (Analog) -
MG (Digital) -
MG (ISDN BRI) NA MG (BRI)
MG (ISDN PRI 1.5M) NA MG (PRI) [MG-24PRIA], MG-PRI
MG (ISDN PRI 2M) NA MG (PRI) [MG-30PRIA], MG-PRA
SIP-MG NA MG (SIP)
MCMG_COT NA Trunk side of MC&MG-COT
MCMG_aMC X Terminal side of MC&MG-COT
Voice Server X VS-32 (Proprietary Protocol)
SIP Station X DtermIP (SIP)
MPH NA
SPterm X DT700 Series
Soft SPterm X Soft Phone (SIP)
SIP-VPS -
MCMG (7COT)_COT NA Trunk side of MCMG [SCA-7COTA]
MCMG (7COT)_aMC X Terminal side of MCMG [SCA-7COTA]
8MC (SIP) X 8LC Card
– 802 –
CHAPTER 7 Maintenance Commands
• PHA
• PHD
• PHE
• IPPAD
• Internal PHI
• Internal PHD
• Internal PHE
• MPH
• PHI
REGMAX: Number of ports registered by PH (Display only)
• Soft Reset
• PH Control Data Clear and Soft Reset
• PH Control Data Clear
Note 4: To display this parameter, select an item in the Detail data list, and then click the Execute button. Op-
eration on tis parameter is available for the login terminals.
– 803 –
CHAPTER 7 Maintenance Commands
• Soft Reset
• PH Control Data Clear and Soft Reset
• PH Control Data Clear
Note 5: To display this parameter, select an item in the Detail data list, and then click the Execute button. Op-
eration on this parameter is available for the login terminals.
Output Data
– 804 –
CHAPTER 7 Maintenance Commands
IP: IP address
MAC: MAC address
SEC: Encryption status for voice data
When ViewType = Gate Keeper:
– 805 –
CHAPTER 7 Maintenance Commands
– 806 –
CHAPTER 7 Maintenance Commands
PH TYPE: Kind of PH
LENS: Line Equipment Number
REGMAX: Capacity of Registration
MGC PORT: Control Signal Port for TP
TERM PORT: Control Signal Port for IP Equipment
– 807 –
CHAPTER 7 Maintenance Commands
This command is used to output the statistic information corresponding to the LENS data of the designated
IPELC or IPTRK card.
2. Parameters
Input Data
LENS: Enter the Line Equipment Number of the IPELC card [six digits] (available for
TYPE=6-7)
DATA CLEAR: Designated kind statistics data of circuit card clear flag (available for TYPE=7-8)
– 808 –
CHAPTER 7 Maintenance Commands
Note: If any wrong data is input, error message “SP H/I Error (Error Code 0x0D05)” is displayed.
Output Data
– 809 –
CHAPTER 7 Maintenance Commands
– 810 –
CHAPTER 7 Maintenance Commands
Frequency of:
– 811 –
CHAPTER 7 Maintenance Commands
Packets
CRC Error (RMD)
Collision
Ethernet Controller Framing Error
No Receive Buffer
No PCI Bridge SDRAM Space
Bus Parity Error
[Send]
Packets
No PCI Bridge SDRAM Space TMD
Ethernet Controller FIFO Underflow
Ethernet Controller Delay
Ethernet Controller Carrier Loss
Ethernet Controller Retry NG
Bus Parity Error
– 812 –
CHAPTER 7 Maintenance Commands
The number of packets to be sent out or received is displayed via channel 0 to 31 on PROTIMS
and RTP.
– 813 –
CHAPTER 7 Maintenance Commands
This command is used to output program information in the main memory and the Port Microprocessor (PM)
memory into a printer and PCPro: The program information includes Version, Issue No., Date, etc.
2. Parameters
Input data
Port Microprocessor
Output data
Version
Issue
Date (Year/month/Day)
Firmware Information
Issue
– 814 –
CHAPTER 7 Maintenance Commands
This command is used display the data (station data or trunk data) assigned for a designated LEN. For Hotel
system, Room Class and Floor Service Data [Annex (ANX), Ground/Underground (G), Floor (FLR)] displays
also.
2. Parameters
Input data
Output data
TN Tenant Number
– 815 –
CHAPTER 7 Maintenance Commands
G: 0=Ground
1=Underground
– 816 –
CHAPTER 7 Maintenance Commands
2. Parameters
Input data
Output data
– 817 –
CHAPTER 7 Maintenance Commands
This command is used to print the stations in lockout state by station number.
2. Parameters
Input data
Output data
CNT: Count
TN Tenant Number
– 818 –
CHAPTER 7 Maintenance Commands
This command is used to print out stations in lockout state, by using Telephone Numbers. This command is only
available at NCN (for FCCS network).
2. Parameters
Input Data
Note 1: This parameter is valid when Type =Printout of lockout stations by tenant is selected.
Note 2: This parameter is valid when Type =Printout of lockout stations within a specified range of station
numbers is selected.
Output Data
Buttons
– 819 –
CHAPTER 7 Maintenance Commands
This command, available at each Local Node (LN), is used to display the Telephone Number or other station
data by designating a specific LEN.
2. Parameters
Input Data
Output Data
– 820 –
CHAPTER 7 Maintenance Commands
This command, available at Network Control Node (NCN) only, is used to display the Telephone Number or
other station data by designating a specific FPC and LEN.
2. Parameters
Input Data
Output Data
Note: Network ID (NID) is allocated automatically when the Module Group/Unit data is assigned by the
AFMU command. For detailed information, refer to the SV8500 FCCS Network System Manual.
– 821 –
CHAPTER 7 Maintenance Commands
2. Parameters
Output Data
Buttons
– 822 –
CHAPTER 7 Maintenance Commands
This command is used to display the circuit card name accommodated in each Group of a specific UNIT.
Note: When using this command, make sure that each circuit card’s related database file has already been in-
stalled to the PCPro. (See the FLINST command for more information.)
2. Parameters
Input Data
Buttons
Note: When the Input Data above is entered and the Get button is pressed, the related circuit card name is dis-
played on a Group basis. However, if the name is not found for some reason, the following mark may
appear in the relevant display field.
• * o Circuit card name not found (for the card is in make-busy state, etc.).
– 823 –
CHAPTER 7 Maintenance Commands
This command is used to display the following information on a Line/Trunk or Control circuit card:
When PCPro is in On-line Mode (=connected to the system)
Note 1: When using this command, make sure that each circuit card’s related database file have already been
installed to the PCPro. (See the FLINST command for more information.)
2. Parameters
Input Data
• Control Package
0=System 0
l=System 1
– 824 –
CHAPTER 7 Maintenance Commands
0=ACT
l=STBY
2=Not used
Note 2: This parameter may appear when Control Package is selected in the TYPE parameter.
Buttons
Next Page: View the next page data (when next page exists).
– 825 –
CHAPTER 7 Maintenance Commands
This command is used to display the line capacity of the system and the license number of the Soft Phones.
Also license registration information such as the number of registered licenses and IP terminals is displayed for
each IP terminal type.
Note: In addition to System Capacity License and IP Line Capacity, the number of Soft Phone Licenses is re-
quired to be obtained.
2. Parameters
Capacity Type:
System Capacity
Client License
Capacity [0-4294967295]
Capacity and number of Client License provided for the System will be indicated.
Device Type:
Hard Phone Type-A
Softphone Type-A
Standard SIP
Standard SIP Softphone
Number of installed Licenses [0-65535]
Number of programed IP Ports [0-65535] Note 3
Note 3: The total number of IP terminals programed for each device listed below will be indicated for Hard
Phone Type-A. “-” will be indicated for other three devices.
• Hard Phone Type-A
• Softphone Type-A
• Standard SIP
• Standard SIP Softphone
Number of registered Licenses [0-65535]
– 826 –
CHAPTER 7 Maintenance Commands
This command is used to display the registered Station Data corresponding to the designated Tenant and Station
Number. In addition, the information of Hot Line, Dterm Key Layout, Hunting, and Call Pickup, etc., can also
be displayed as the data related to the designated stations.
2. Parameters
Input Data
Buttons
Note: When the designated station has any of the above listed data, the corresponding button(s) can be
selected. If the data is necessary, click the button(s).
– 827 –
CHAPTER 7 Maintenance Commands
28-31=Not used
– 828 –
CHAPTER 7 Maintenance Commands
This command is used to display the registered station data corresponding to a specified User Group Number
(UGN) and Telephone Number (TELN). The following data related to the Number Group can be displayed by
clicking the selection button for each data. This command can be used only when logging in to Network Control
Node (NCN).
2. Parameters
Input Data
Output Data
G: Group Number
– 829 –
CHAPTER 7 Maintenance Commands
Selection Button
– 830 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=1 (Terminal Traffic) assigned
by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 831 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=2 (Route Traffic) assigned
by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 832 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=3 (Station Peg Count)
assigned by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 833 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=4 (ATT Peg Count) assigned
by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 834 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=5 (Route Peg Count) assigned
by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 835 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=6 (Service Peg Count)
assigned by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 836 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=8 (UCD Route Peg Count)
assigned by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 837 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=9 (UCD Group Peg Count)
assigned by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 838 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=10 (UCD Station Peg Count)
assigned by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 839 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=15 (ATT Answering Peg
Count) assigned by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 840 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=18 (Connection Route Peg
Count) assigned by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 841 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=19 (Connection Route
Traffic) assigned by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 842 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=20 (IP Service Peg Count)
assigned by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 843 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=21(IP Service Traffic)
assigned by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 844 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=22(SIP Service Peg Count)
assigned by the ATRF command.
2. Parameters
Route Traffic-DTF102
– 845 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=1 (Terminal Traffic) assigned
by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 846 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=2 (Route Traffic) assigned
by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 847 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=3 (Station Peg Count)
assigned by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 848 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=4 (ATT Peg Count) assigned
by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 849 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=5 (Route Peg Count) assigned
by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 850 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=6 (Service Peg Count)
assigned by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 851 –
CHAPTER 7 Maintenance Commands
DTF301N: Display of UCD Route Peg Count Data for FCCS Network
1. Functional Outline
This command is used to display the result of traffic measurement data for TYPE=8 (UCD Route Peg Count)
assigned by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 852 –
CHAPTER 7 Maintenance Commands
DTF302N: Display of UCD Group Peg Count Data for FCCS Network
1. Functional Outline
This command is used to display the result of traffic measurement data for TYPE=9 (UCD Group Peg Count)
assigned by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 853 –
CHAPTER 7 Maintenance Commands
DTF303N: Display of UCD Station Peg Count Data for FCCS Network
1. Functional Outline
This command is used to display the result of traffic measurement data for TYPE=10 (UCD Station Peg Count)
assigned by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 854 –
CHAPTER 7 Maintenance Commands
DTF501N: Display of Attendant Answering Peg Count Data for FCCS Network
1. Functional Outline
This command is used to display the result of traffic measurement data for TYPE=15 (ATT Answering Peg
Count) assigned by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 855 –
CHAPTER 7 Maintenance Commands
DTF601N: Display of Connection Route Peg Count Data for FCCS Network
1. Functional Outline
This command is used to display the result of traffic measurement data for TYPE=18 (Connection Route Peg
Count) assigned by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 856 –
CHAPTER 7 Maintenance Commands
This command is used to display the result of traffic measurement data for TYPE=19 (Connection Route
Traffic) assigned by the ATRFN command.
2. Parameters
Route Traffic-DTF102N
– 857 –
CHAPTER 7 Maintenance Commands
This command is used to install the DPSW-dedicated database files to your PCPro. This command is necessary
to provide each circuit card’s various information (such as circuit card name, equipped switch names, etc.) when
your system uses the DPSW/DPKG command.
2. Parameters
Input Data
None
Buttons
(2) Initial Display of the FLINST command appears. Make sure the proper Floppy Disk Drive (FDD) name is
selected in the FDD parameter.
(3) Click the Copy button. A message appears, indicating insert FD into the FDD.
(4) Insert the FD into the FDD of the PCPro. Click OK.
(5) File copy starts automatically. The Copy End message appears upon completion.
(6) Click OK. Another message asks whether the next FD is to be installed or not.
(8) A message, requiring insertion of another FD into the FDD drive is displayed. Insert the FD into the FDD,
and click OK.
(9) File copy starts automatically. The Copy End message appears upon completion.
(10) Click OK. A message asks whether the next (fourth) FD is to be installed.
– 858 –
CHAPTER 7 Maintenance Commands
2. Parameters
Buttons
– 859 –
CHAPTER 7 Maintenance Commands
This command is used to analyze the connection status between MGC and IP devices; executing ping test,
verifying the station data, and displaying IP equipment information.
Display Meaning
(c) When you execute “ping” in this command, it is only System-LAN2 that you can set as an origin of
ping packet transmission.
2. Parameters
[Input Data]
System-0/System-1/Both system
Processing type
Change button is provided. Click the radio button SP or LP when changing the origin of ping packet
transmission. Enter the LP number when LP is selected.
Note: When the processing type “All equipment” is selected, all the connected device data on the tabs of MGC,
IP Terminal, Package, and PHC Point Code are intended to affect. When “Individual” is selected, op-
eration is executed on the basis of each tab.
– 860 –
CHAPTER 7 Maintenance Commands
[Output Data]
Note 1: The color for the operating status means as shown below.
Note 2: When the IP address of MGC is not assigned by the ADTM command or assigned to 0.0.0.0, the default
data is indicated as follows.
– 861 –
CHAPTER 7 Maintenance Commands
Ping Execute:Executes ping test to verify that a particular IP address exists and can accept request, and to
see how long it takes to get response. Ping test is executed to the IP address marked in the check box on
the list.
<MGC tab>
[Output Data]
System-ACT/System-0/System-1
IP Address Note 4
Note 4: When the IP address of MGC is not assigned by the ADTM command or assigned to 0.0.0.0, only Lan2
indicates the default data.
[Input Data]
View Type
• Equipment Kind
LENS Input Type: All / Collective
Specify the range of LENS in the START and END box when Collective is selected.
Click the type of target IP device. The check box “All Equipment” is provided to select all the types.
• Terminal
DtermIP
Soft Phone (SP20) Note 5
Inaset
Soft Phone (SP21)
Soft Phone (SP30) Note 5
• Media Converter
– 862 –
CHAPTER 7 Maintenance Commands
Analog MC
• CS
IPCS/IPZT
• Gateway
Gate Keeper
SIP Server
• VPS
IPVPS
• Media Gateway
ISDN Trunk (BRI)
ISDN Trunk (PRI 1.5M)
ISDN Trunk (PRI 2M)
SIP-MG
MG (COT)
MC-MG (7COT)
MG (6COT)
B2BUA-SIP GW-4ch
B2BUA-SIP GW-32ch
• Multi-Function Server
Voice Server
Multi-Protocol Handler
• SIP
SIP Multi-Function Telephone
SIP Soft-Phone
SIP-VPS
– 863 –
CHAPTER 7 Maintenance Commands
• Other
SIP Station
Note 5: To display DtermSP30 used as ACD agent position, select Soft Phone (SP20).
• Station
• Station Number
Specify the range of Tenant Number in the START TN and END TN
Specify the range of Station Number in the START STN and END TN
• Trunk
Specify the range of Route Number in the START RT and END RT
Specify the range of Trunk Number in the START TK and END TK
• IPCS/IPZT
PCN: PCS / PHS Community Number [1-1024]
Specify the range of Calling Area Number in the START ERN and END ERN [1-32]
Specify the range of Group Number in the START GRN and END GRN [1-8]
Specify the range of IPCS Number in the START CSN / ZTN and END CSN / ZTN [1-32]
• GateKeeper
GKID: Gate Keeper ID [1-255]
• PH Control
Specify the PH LENS.
– 864 –
CHAPTER 7 Maintenance Commands
Note: Click the “Version detailed display” button to display the detail firmware information of the selected PH
card on the list.
• SIP Server
Specify the SIP Server ID [1-255].
• MPH
Specify the Multi-Protocol Handler ID[1-4095]
[Output Data]
Items to be displayed will vary depending on the View Type chosen. Items displayed for each View Type are shown in the
table listed below.
MAC Address MAC Address MAC Address MAC Address - MAC Address - -
TN TN Note 1 - - TN TN TN -
RT - RT - - RT - -
TK - TK - - TK - -
– 865 –
CHAPTER 7 Maintenance Commands
Equipment
Station Trunk IPCS/IPZT Gatekeeper PH Control SIP Server MPH
Kind
SP/SW No. SP/SW No. SP/SW No. SP/SW No. - SP/SW No. - -
Ping Result Ping Result Ping Result Ping Result Ping Result Ping Result Ping Result
-
(system-0) (system-0) (system-0) (system-0) (system-0) (system-0) (system-0)
Ping Result Ping Result Ping Result Ping Result Ping Result Ping Result Ping Result
-
(system-1) (system-1) (system-1) (system-1) (system-1) (system-1) (system-1)
- - - - - - - REGMAX
- - - - - - - MGC PORT
- - - - - - - TERM PORT
- - - - - - - MPH LENS
Note 1: This item appears only when “Station Number” was chosen for “Station kind” field.
Note 2: This item appears only when “Telephone Number (NDM)” was chosen for “Station kind” field.
Note 3: This item appears only when “Telephone Number (LDM)” was chosen for “Station kind” field.
– 866 –
CHAPTER 7 Maintenance Commands
Equipment
Name of the equipment. GRN Group Number
Name
MAC
MAC Address MPH ID MPH ID
Address
SEC Encryption status for voice data PHIN Virtual Accommodation Location
Firmware
STN Station Number Firmware Information
Information
Hardware
UGN(LDM) User Group Number Hardware Information
Information
Ping Result
RT Route Number Ping result of system-0 side
(system-0)
Ping Result
TK Trunk Number Ping result of system-1 side
(system-1)
Operation
Operation Mode TERM PORT Port Number used for IP Terminal Control
Mode
PCN PHS Community Number MGC PORT Port Number used for TP Control.
ERN Calling Area Number MPH LENS Accommodation Location Information for MPH
– 867 –
CHAPTER 7 Maintenance Commands
<Package tab>
[Input Data]
Specify the range of LENS in the START PH LENS and END PH LENS [five digits].
[Output Data]
PH LENS
IP Address
PH Type: PHA, PHE, PHD, PHC, IPPAD, PHI, Internal PHE, Internal PHD, Internal PHC, Internal PHI
REG CNT: The number of terminals under the registration of the corresponding PH card
SP / SW Number
ISS
Note: Click the “Detail” button to display the detail firmware information of the selected PH card on the list.
– 868 –
CHAPTER 7 Maintenance Commands
[Input Data]
Specify the range of Point Code in the START Remote PC and END Remote PC [1-16367].
[Output Data]
IP Address
PH LENS: LENS of the PHC card in the self office (displayed for self office only)
<SR-MGC tab>
[Output Data]
IP Address
Office Name
– 869 –
CHAPTER 7 Maintenance Commands
[Input Data]
Note: CSV files output by the STN Verify tab cannot be selected.
[Output Data]
IP Address
Note
– 870 –
CHAPTER 7 Maintenance Commands
[Input Data]
Verify Key Data: Station Number / Telephone Number (NDM) / Telephone Number (LDM)
File 2: Select the CSV file clicking the “Reference” button (for the Verify Type File l File only).
[Output Data]
File 1 / File preservation time: The directory and the saved time of the selected CSV file is displayed.
Data: This field shows the search conditions when the CSV file is output.
File 2 / File preservation time: The directory and the saved time of the selected CSV file is displayed.
Status
UGN (for the Verify Key Data “Telephone Number (NDM)” or “Telephone Number (LDM)”
TELN (for the Verify Key Data “Telephone Number (NDM)” or “Telephone Number (LDM)”
LENS
IP Address
– 871 –
CHAPTER 7 Maintenance Commands
[Input Data]
Specify the range of LENS in the START and END box when Collective is selected.
• Terminal
DtermIP
Soft Phone (SP20)
Inaset
Soft Phone (SP21)
Soft Phone (SP30)
[Output Data]
Equipment Name
IP Address
LOC-ID: Location ID
MAC Address
– 872 –
CHAPTER 7 Maintenance Commands
GKID: Gatekeeper ID
SIP Server ID
MPH ID
PH TYPE: Type of PH
Error Factor
[Buttons]
Get: Get information of selected Equipment Kind of Registration Log. Note 1 Note 2
Note 1: To display Equipment Kind [Registration/License Count], choose the equipment from the list of Equip-
ment, and get the registration information with pressing “Get” button. When the information is ob-
tained with this command, if registration figure is “0”, Equipment Kind [Registration/License Count]
will be displayed.
Note 2: To delete Equipment Kind [Registration/License Count], change the location of terminal accommoda-
tion or change the Equipment Kind.
– 873 –
CHAPTER 7 Maintenance Commands
2. Parameters
Input Data
– 874 –
CHAPTER 7 Maintenance Commands
This command is used to assign the IDLE/BUSY status of connection trunks. By using this command, multiple
trunks can be placed into IDLE/BUSY state simultaneously per a Connection route designated in C_TK
parameter.
2. Parameters
Input data
0=Make Idle
Note: Multiple trunks can be assigned simultaneously per a route designated in TK parameter.
– 875 –
CHAPTER 7 Maintenance Commands
This command is used to assign the IDLE/BUSY status of Line Equipment Numbers (LENS).
2. Parameters
Input data
– 876 –
CHAPTER 7 Maintenance Commands
This command is used to set the make-busy state of the PHL circuit card due to a card replacement. Executing
this command transfers the terminals belonging to the PHL circuit card to another PHL card which has unused
ports. Once the registration is transferred to another PHL circuit card, and make-busy on the previous circuit
card is cancelled, the registrations do not move back to the previous one. Selecting the circuit card lists the
related extension numbers and status on the display.
Note 1: If the port number on the PHL circuit card to be transferred is not enough, the lines over restriction
become disabled.
Note 2: This command is not available for IP PAD.
Note 3: This command is not available for Internal PHD.
2. Parameters
Input data
Normal:
The registrations of idle terminals on the applicable PHL card are moved to another PHL circuit
card while the busy terminals remain on the existing PHL card until they become idle. After the
busy terminals are released, their registrations are moved to another PHL circuit card as the idle
terminals were.
Compulsion release:
The registrations of all terminals on the applicable PHL card are compulsorily moved to another
PHL, regardless of the status.
– 877 –
CHAPTER 7 Maintenance Commands
Output data
After clicking “Get” button, the latest status is displayed at ten second intervals.
PKG TYPE: Circuit Card Name
STN: Physical Station Number
TELN: Telephone Number
STATUS: Status of the IP Station
PCN: PS Community Number
ERN: Calling Area Number
GRN: Group Number
CSN: CS Number
GKID: Gate Keeper ID
SSID: SIP Server ID
– 878 –
CHAPTER 7 Maintenance Commands
This command is used to set and reset the make-busy state of the circuit card that contains the port
microprocessor. This setting and resetting is performed individually for each circuit card. If the location of the
circuit card containing the port microprocessor is specified in this command, the operating state of all circuit
cards in the associated unit is displayed.
2. Parameters
Input data
Output data
– 879 –
CHAPTER 7 Maintenance Commands
This command is used to assign IDLE/BUSY status for all the trunks in the route designated.
2. Parameters
Input data
RT: Route Number of the external route/internal route. Table 7-1 provides the meaning of
the internal route number.
– 880 –
CHAPTER 7 Maintenance Commands
This command is used to assign Idle/Busy status of all the trunks in the logical route designated. Route number
of the MBRT command can be assigned by using logical route.
Note: When logging in to the NCN (Network Control Node), the data of other LN (Local Node) can be changed.
If logging in to a LN, only the DM of self-Node can be changed by this command.
2. Parameters
Input data
LGRT: Logical route number allocated to the external/internal route. Refer to the MBRT com-
mand as to the Internal route number and its meaning. Note 1
Output Data
Note 1: Prior to this command, logical route number must be allocated by using the ALRTN command.
Note 2: After entering attributes in LGRT and MB then clicking Write button, this parameter becomes avail-
able.
– 881 –
CHAPTER 7 Maintenance Commands
This command is used to allow and inhibit the system message printer to output system messages.
2. Parameters
Input data
Port No.: Port Number of the printer
MB: Make-Busy Information [0-1]
0=Make Idle
1=Make Busy
– 882 –
CHAPTER 7 Maintenance Commands
2. Parameters
Input data
STN: Physical Station Number (a maximum of five digits for Business system, and six digits for Hotel sys-
tem.)
MB: Make-Busy Information [0-1]
0=Make Idle
1=Make Busy
– 883 –
CHAPTER 7 Maintenance Commands
This command is used to assign the IDLE/BUSY status of stations, by using Telephone Numbers. This
command is only available at NCN (for FCCS network).
2. Parameters
Input Data
Output Data
Buttons
– 884 –
CHAPTER 7 Maintenance Commands
This command is used to assign the IDLE/BUSY status of trunks. By using this command, multiple trunks can
be placed into IDLE/BUSY state simultaneously per a route designated in RT parameter.
2. Parameters
Input Data
Note: Multiple trunks can be assigned simultaneously per a route designated in RT parameter.
– 885 –
CHAPTER 7 Maintenance Commands
This command is used to assign the IDLE/BUSY status of trunks. By using this command, multiple trunks can
be placed into IDLE/BUSY state simultaneously per a logical route designated in LGRT parameter. Route
number of the MBTC command can be assigned by using logical route.
Note: When logging in to the Network Control Node (NCN), the data of other Local Node (LN) can be changed.
If logging in to a LN, only the DM of self-node can be changed by this command.
2. Parameters
Input Data
START
END
0=Make Idle
Note 1: Prior to this command, logical route number must be allocated by using the ALRTN command.
Note 2: The status of plural trunks can be changed simultaneously, according to the range of trunk number as-
signed and per a logical route.
Output Data
– 886 –
CHAPTER 7 Maintenance Commands
2. Parameters
Note: For Business system, the data is valid for the ACIS/CCIS line (TCL=4, 5, 7). For a Hotel system, the data
is invalid.
– 887 –
CHAPTER 7 Maintenance Commands
This command is used to assign the IDLE/BUSY status of trunks. Route number of the MBTK command can
be assigned by using logical route number.
Note: When logging in to the Network Control Node (NCN), the data of other Local Node (LN) can be changed.
If logging in to a LN, only the DM of self-node can be changed by this command.
2. Parameters
Input Data
0=Make Idle
Note 1: Prior to this command, a logical route number must be allocated to the route number by the ALRTN
command.
Note 2: For a Business system, the data is valid for the ACIS/CCIS line (TCL=4, 5, 7). For a Hotel system, the
data is invalid.
Output Data
Self trunk MB
Other trunk MB
Both trunk MB
– 888 –
CHAPTER 7 Maintenance Commands
This command is used to load the Office Data from the SV8500 Flash Card to the SV8500 Memory, back up
the Office Data from the SV8500 Memory to the SV8500 Flash Card, and verify the Office Data between the
SV8500 Memory and the SV8500 flash Card.
2. Parameters
Input Data
LP Select: Designate the LP number. (Required when Call Forwarding, Speed Calling, User As-
sign Key, Number Sharing, Call Block, ICB and DR, Expanded Speed Calling, Call
Forwarding-Logout, or Mobility Access Data is selected in the Data Type Select param-
eter.)
All Select: Check this box when selecting all the data types listed in the Data Type Select field.
When individually selecting only a specific number of the data types, leave the box un-
checked (and specify the TYPEs in the Data Type Select field).
Auto Verify Afterward:Check this box to verify the data automatically after backup or restore.
– 889 –
CHAPTER 7 Maintenance Commands
Auto Scroll: Check this box to refresh the Processing Status Log.
< For Redundant Data Memory Backup on Individual Hard Drive > Note 3
Click Option in the menu bar, and select Drive Select. A window, with the following parameter, appears.
In the window, designate the affected Drive:
Note 1: When Data Memory is selected, Network Data Memory (NDM) and Local Data Memory (LDM) are
also loaded/backed up/verified simultaneously.
Note 2: By saving the Number Sharing data, the data concerning Dual Station Calling Over FCCS is also
installed/saved/verified simultaneously.
Note 3: This data must be specified only when using the Redundant Data Memory Backup on Individual Hard
Drive function. When specifying the data here (to use the function), consider the following:
•When Drive B/C is specified in the Office Data parameter while Hard Disk to Memory or Verify HDD
against MEM is designated in the Direction Select parameter, the data is automatically adjusted as
Drive B.
Note 4: This data is for WLAN Handset (MH Series) and SIP standard terminals.
Buttons
– 890 –
CHAPTER 7 Maintenance Commands
MEM_HDD_N: Data Control Between Memory and HDD for Fusion Network
1. Functional Outline
This command, available at the NCN only, is used to save/verify a series of Office Data from the Memory of all
Local Nodes to the Flash Card of each same node.
Note: You can install/verify the data onto the Flash Card of all the node on the FCCS network (Maximum 64
nodes).
2. Parameters
Input data
All Select: Check this box when selecting all the data types listed in the “Data Type Select” field.
When individually selecting a specific number of data types, leave the box unchecked
(and specify the type(s) in the “Data Type Select” field).
LP Select: The parameter is valid when “Call Forwarding”, “Speed Calling”, “User Assign Soft
Key”, “Number Sharing”, “Call Block”, “ICB and DR”, “Expanded Speed Calling”,
“Call Forwarding-Logout” or “Mobility Access Data” is designated.
Auto Verify Afterward: Automatically verify the data after being copied.
< For “Redundant Data Memory Backup on Individual Hard Drive” > Note 3
– 891 –
CHAPTER 7 Maintenance Commands
Click “Option” in the menu bar, and select “Drive Select”. Then, a window, with the following parameter,
appears. On the window, designate the affected Drive:
Note 1: When Data Memory is selected, Network Data Memory (NDM) and Local Data Memory (LDM) are
also saved/verified simultaneously.
Note 2: By saving the Number Sharing data, the data concerning Dual Station Calling Over-FCCS is also
saved/verified automatically.
Note 3: This data must be specified only when using the “Redundant Data Memory Backup on Individual Hard
Drive” function. When using this feature, consider the following:
•When “Drive B/C” is specified in the “Office Data” parameter when “Verify HDD against MEM”
has been selected for in the “Direction Select” parameter, the data is written to Drive-D only.
Note 4: This data is for WLAN Handset (MH Series) and SIP standard terminals.
Output data
Information:
Direction:
MEM to HDD
Data Type:
– 892 –
CHAPTER 7 Maintenance Commands
This command is used to set or reset the make-busy state of FCH card.
2. Parameters
Input Data
– 893 –
CHAPTER 7 Maintenance Commands
This command is used to save the contents of the Port Microprocessor (PM) onto a Floppy Disk (FD) or verify
them. Information of firmware (Program Code) also appears on the screen.
2. Parameters
Input data
Verify PM with Error List Auto Verify Afterward can be performed when designating Port Micropro-
cessor to PCPro.
PM Information:Module Group
Unit
Group
Data Size (1-6)
1=2 kbytes
2=4 kbytes
3=8 kbytes
4=16 kbytes
5=32 kbytes
6=64 kbytes
Output data
Office
SP Number: Information of firmware (Program Code)
SP Issue: Information of firmware (Program Code)
– 894 –
CHAPTER 7 Maintenance Commands
2. Parameters
Input data
WRT:
Y=Alarm is released
N=Not released
RETURN TO MENU?:
Y=Return to MENU
Output data
Alarms Released
– 895 –
CHAPTER 7 Maintenance Commands
This command, available at the NCN only, is used to clear the fault indications of all the Nodes by clicking the
release button on the display.
2. Parameters
Output data
– 896 –
CHAPTER 7 Maintenance Commands
This command is used to delete the password of IP Enabled Dterm. The IP Enabled Dterm assigns the password
for logging in to the SV8500 for security use. This is a command to delete the IP Enabled Dterm’s password
from PCPro side.
2. Parameters
Input Data
Output Data
Note: When the IP Enabled Dterm has already assigned a password, for personal security, asterisks (*) are
displayed on the screen instead of the password.
Buttons
– 897 –
CHAPTER 7 Maintenance Commands
This command is used to initialize virtual trunk data used for Protocol Handler (PH) cards. When in-progress
virtual trunk is not able to recover from a fault, this command is used to disconnect the in-progress call forcefully
due to the recovery.
2. Parameters
Input data
Note: The numbers shown in brackets are used for printout data.
STATUS indicates the trunk status.
Result indicates the result for the initial setting request.
Result 2 indicates the result for the initial setting execution.
– 898 –
CHAPTER 7 Maintenance Commands
This command is used to check which channel of MG(PRI) is retaining an ongoing call (Initial setting is
incomplete). Also, the channel retaining an ongoing call can be reset (Forceful Switchover).
2. Precautions
(a) Only the channel retaining an ongoing call can be switched over forcefully by this command. For other
channels, use RLST command.
(b) This command supports the following MG(PRI).
3. Parameters
Input data
Display Meaning
– 899 –
CHAPTER 7 Maintenance Commands
This command is used to release a station, trunk, or virtual trunk when using PHG circuit card.
When in-progress virtual trunk is not able to recover from a fault, this command is used to disconnect the in-
progress call forcefully due to the recovery.
2. Parameters
Input data
1=Stations
2=Trunk
3=LENS
4=Connection Trunk
5=Virtual Trunk Note 1
TN: Tenant Number Note 2
Output data
0=Not Assigned
1=Idle
– 900 –
CHAPTER 7 Maintenance Commands
2=Busy
3=Lockout
4=Make Busy
5=Call Now (PHS system only)
Information: Information of the connected party Note
CNT: Count
FPC: Fusion Point Code (1-253)
LENS: Line Equipment Number
TN: Tenant Number
STN: Station Number
RT: External/Internal Route Number
TK: Trunk Number (1-255)
C_RT: Connection Route Number (1-1023)
C_TK: Connection Trunk Number (1-4095)
PCN: PHS Community Number (1-1024)
ERN: Area Number (1-32)
GRN: Group Number (1-32)
CSN: CS Number (1-32)
INTERVAL: Interval time of scan (seconds) (30-180)
RESULT: After release result (1, 2)
1=Release complete
2=Release executing
Details of a color:
Not Assigned= GRAY (Status: 0)
Idle, Make Busy= WHITE (Status: 1)
Busy = WHITE (Status: 2)
Lockout = WHITE (Status: 3)
Make Busy = GRAY (Status: 4)
Call Now = GRAY (Status: 5)
Release complete = GREEN (Result: 1)
Release executing = YELLOW (Result: 2)
Note: The Numbers shown in brackets are used for printout data.
RESULT indicates the result of data entries.
STATUS indicates the trunk status.
– 901 –
CHAPTER 7 Maintenance Commands
This command is used to release a station/trunk, by using Telephone Numbers. This command is only available
at NCN (for FCCS network).
2. Parameters
Input Data
TYPE:
Telephone Number
Trunk
LENS
Connection Trunk
UGN: User Group Number Note 1
Note 1: This parameter is valid when Telephone Number is designated in the TYPE selection list box.
Note 2: This parameter is valid when Trunk is designated in the TYPE selection list box.
Note 3: This parameter is valid when LENS is designated in the TYPE selection list box.
Note 4: This parameter is valid when Connection Trunk is designated in the TYPE selection list box.
Output Data
– 902 –
CHAPTER 7 Maintenance Commands
1=Idle
2=Busy
3=Lockout
4=Make Busy
5=Now Calling
Information: Information on the connected party Note 5
Buttons
– 903 –
CHAPTER 7 Maintenance Commands
This command is used to release the PAD LOCK ID Code setting of each analog/Dterm station by the PCPro
operation.
2. Parameters
Input Data
Output Data
Note: It is not available to display and list up the ID codes on the PCPro screen.
Buttons
Get: Get information for the PAD LOCK ID Code assigned to the station/tenant.
Del.: Delete information for the PAD LOCK ID Code assigned to the station/tenant.
– 904 –
CHAPTER 7 Maintenance Commands
This command is used to initialize memory due to changing virtual trunk data of the Protocol Handler (PH)
cards. Memory initialization starts when trunk status is Idle and Bothway Make-Busy.
Note: Virtual trunks indicated here become available only when virtual channels via PHC are used with CCIS
over IP. Virtual channels via Media Gateway is not available.
2. Parameters
Input data
Note: The numbers shown in brackets are used for printout data.
RESULT indicates the memory initialization result.
STATUS indicates the trunk status.
[Read]
• When the trunk is idle and Bothway Make Busy/Not Mounted, memory initial starts.
– 905 –
CHAPTER 7 Maintenance Commands
WARNING: Do not use this command when the system is in normal operation since this command ex-
ecutes the system initialization.
Note: When the system is initialized, PCPro is disconnected. After initialization is complete, log back into
PCPro.
2. Parameters
<TYPE tab>
System Initialize
The system initialize is executed for ACT side with the current office data of MEM without loading
from the CF card.
Office Data Load & System Initialize
The system initialize is executed for ACT side by loading the office data from the CF card to MEM.
Program & Office Data Load & System Initialize
The system initialize is executed for ACT side by loading the program and the office data from the CF
card to MEM.
<OPTION tab>
Calling keep restore
The system initialize is executed for ACT side while maintaining a call in progress.
Restart
The system initialize is executed for ACT side by restarting the system.
Shutdown
The system initialize is executed for ACT side by shutting the system down.
<Standby> System Initialize Note 1
The system initialize is executed for STBY side with the current office data of MEM without loading
from the CF card.
<Standby> Office Data Load & System Initialize Note 1
The system initialize is executed for STBY side by loading the office data from the CF card to MEM.
<Standby> Program & Office Data Load & System Initialize Note 1
– 906 –
CHAPTER 7 Maintenance Commands
The system initialize is executed for STBY side by loading the program and the office data from the CF
card to MEM.
<Standby> Restart Note 1
The system initialize is executed for STBY side by restarting the system.
<Standby> Shutdown Note 1
The system initialize is executed for STBY side by shutting the system down.
< For Redundant Data Memory Backup on Individual Hard Drive > Note 2
Click Option in the menu bar, and select Drive Select. A window, with the following parameters, appears.
On the window, designate the affected drive:
Program:
Drive A (default setting)
Drive D
Office Data:
Note 2: This data must be specified only when using the Redundant Data Memory Backup on an Individual
Hard Drive function.
Buttons
– 907 –
CHAPTER 7 Maintenance Commands
This command is used to simultaneously initialize the SV8500 systems on the same FCCS (Fusion) network.
At the time of each system initialization, specify whether to load the Program/Office Data, depending on the
data setting below.
2. Parameters
Input Data
TYPE: System Initialize
Office Data Load & System Initialize
Program Load & System Initialize
Program & Office Data Load & System Initialize
OPTION: Phase 1 Restart: Calls in progress are held during system initialization.
Note 1: Regardless of using or not using the Redundant Data Memory Backup on an Individual Hard Drive func-
tion, the affected Hard Disk Drive is fixed to the following:
For Program Load: Drive A
For Office Data Load: Drive B
By using this command (SINZN), Drive Selection of Drive C or Drive D is not available.
Buttons
Note 3: When the system initialization is executed by this command, PCPro is disconnected. After initialization
is complete, log back into PCPro.
– 908 –
CHAPTER 7 Maintenance Commands
This command is used to display momentarily the working status of Port Microprocessor (PM) on Module
Group (MG), Unit, and Group basis.
2. Parameters
Input data
Entry Procedure
Type 1: By MG
Package Status
Note: This information appears when the circuit card is in Make-Busy status (MB key is set upward) or when
the designated location has no circuit card.
– 909 –
CHAPTER 7 Maintenance Commands
Group 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
-- -- -- -- -- -- -- -- -- -- RS RS DT DT -- DT -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
Unit 0 PM PM PM PM PM PM PM PM PM PM ID ID ID ID ID ID PM PM PM PM PM PM PM PM MB MB PM PM PM PM PM PM
-- -- -- -- -- -- DL -- -- -- -- TK -- DT -- DT -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
Unit 1 PM PM PM PM PM PM ID ID PM PM MB MB ID ID MB MB PM PM PM PM PM PM PM PM MB MB PM PM PM PM PM PM
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
Unit 2 PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM MB MB PM PM PM PM PM PM
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
Unit 3 PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM PM
Table 7-1 provides a list of the circuit cards and the working status of the PM in each group.
– 910 –
CHAPTER 7 Maintenance Commands
0: Not Assigned
1: Line Idle
2: Line Busy
3: Make Busy
4: Lockout
5: Status 5
Figure 7-8 Port Status Report (MG, Unit) Display
Group 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Type -- -- -- -- -- -- DL -- -- -- -- TK -- DT -- DT -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
Status BY BY BY BY BY BY ID BY BY BY BY ID BY ID BY ID BY BY BY BY BY BY BY BY BY BY BY BY BY BY BY BY
Level
7 0 0 0 0 0 0 3 0 0 0 0 3 0 1 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
6 0 0 0 0 0 0 3 0 0 0 0 3 0 1 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
5 0 0 0 0 0 0 3 0 0 0 0 3 0 1 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
4 0 0 0 0 0 0 3 0 0 0 0 3 0 1 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
3 0 0 0 0 0 0 1 0 0 0 0 3 0 1 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
2 0 0 0 0 0 0 1 0 0 0 0 3 0 1 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1 0 0 0 0 0 0 1 0 0 0 0 3 0 1 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 3 0 0 0 0 3 0 1 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
– 911 –
CHAPTER 7 Maintenance Commands
Idle = Idle
-- = Unassigned Port
TN: Tenant Number
STN: Station Number
TEC: Telephone Equipment Class
Figure 7-9 Port Status Report (MG, Unit, Group) Display—Designating Group
PKG Type: DL
PKG Status: ID
SP No: 3124
Issue: 5
– 912 –
CHAPTER 7 Maintenance Commands
PKG Type: TK
PKG Status: ID
SP No: 3010
Issue: 5
– 913 –
CHAPTER 7 Maintenance Commands
This command is used to display the designated trunk status (IDLE/BUSY) at predetermined intervals. A
maximum of 15 routes can be scanned.
2. Parameters
Input data
Output data
Number of Idle TK
Number of Busy
– 914 –
CHAPTER 7 Maintenance Commands
This command is used to display the designated trunk status (IDLE/BUSY) at predetermined intervals. A
maximum of 15 routes can be scanned. Route number of the SRTS command can be assigned by using a logical
route number.
Note: When logging in to the Network Control Node (NCN), the data of the other Local Node (LN) can be
changed. If logging in to a LN, only the DM of self-node can be changed by this command.
2. Parameters
Input Data
Note: Prior to this command, a logical route number must be allocated by the ALRTN command.
Output Data
– 915 –
CHAPTER 7 Maintenance Commands
This command is used to execute originating connection tests by specifying the self-trunk/station number and
the destination route/trunk number on the PCPro display.
• Capable of observing both originating and incoming trunks, you can perform the tests even involving the
Tandem connection.
• Different from Individual Trunk Access that uses a specific access code, this test can involve the register/
sender, etc., thereby enabling the test condition the same as that in the normal connection.
2. Parameters
Input Data
STN=Station Number
– 916 –
CHAPTER 7 Maintenance Commands
Note 1: This parameter appears when CALLING STN TYPE = TELN (NDM)/TELN (LDM).
Note 2: This parameter appears when CALLING STN TYPE = TELN (NDM)/TELN (LDM).
Note 4: This parameter appears when CALLED RT TYPE = LGRT (Logical Route).
Input Data
Note 6: This parameter appears when CALLING RT TYPE = LGRT (Logical Route).
– 917 –
CALLING TK: Trunk Number of Calling Party
Note 7: This parameter appears when CALLING RT TYPE = RT (Physical Route)/LGRT (Logical Route).
Note 9: This parameter appears when CALLED RT TYPE = LGRT (Logical Route).
For test procedure details, refer to Section 10.3, Designated Connection Test (PCPro) in Chapter 6 of this
manual.
– 918 –
APPENDIX A
CAUTION
Follow this procedure only when instructed to do so by the service technician.
1. GENERAL
Telephony Server
[1]
[2]
Maintenance Console
2. PRECAUTIONS
(1) For dual–CPU system, apply patches to STBY side as well as ACT side. Otherwise, after system change-
over to STBY side occurs, the system will operate on a program without the patch applied.
(3) When applying multiple patches, application will fail unless all files are in correct format.
(1) Use PCPro Tools to upload patch files to the Telephony Server. Note 1
Note 1: Make sure to upload the patch files to each Telephony Server side (ACT side and/or STBY side) targeted
for patch application.
STEP 1 Copy the obtained patch files to the desired directory of the maintenance console. Note 2
Note 2: Designate a folder to save the patch files to. NEVER place files other than patch files in the designated
folder.
– 919 –
APPENDIX A
1. From “Install Data List,” select data you wish to install. Note 1
2. Press “Detail” button.
3. This opens “Install Data Detail” window.
Note 1: Follow the procedures below when wishing to add a new directory in “Install Data List.”
STEP 6 Make sure the data name entered in STEP 5–2 appears in “Install Data List” of “Install Data De-
tail” window.
– 920 –
APPENDIX A
(2) Use XPAT command to apply uploaded patch files to the Telephony Server.
STEP 2 Select target Telephony Server side to apply patches using radio buttons in “Mode: ACT/ST-
BY.”
STEP 3 Press “Get” button to display “Patch Information List” (list of uploaded patch files).
• When application for all uploaded patch files have been completed:
Message “Everything has been applied.” appears.
Press “Exit” button to end XPAT command.
Note 1: Pressing the “OK” button automatically executes readout to update the Patch Information List. When
patch application failed, the first patch file in “Applied Status” column displayed as “Unapplication”
failed to have the patch applied. Contact the patch provider when this problem occurs.
STEP 6 Press “Exit” button to end XPAT command when patch application is complete.
– 921 –
APPENDIX A
Delete patch files that cannot be applied by XPAT command using the following steps.
STEP 2 Excluding files that are not applicable, use PCPro Tools to upload patch files to the Telephony
Server.
Cancel patch files applied by XPAT command using the following steps. System initialization is required for
this procedure.
STEP 2 Excluding files to be canceled, use PCPro Tools to upload patch files to the Telephony Server.
STEP 3 Use SINZ command of PC Pro to execute “Program Load & System Initialize.”
– 922 –
APPENDIX A
This command applies the patches, uploaded to the Telephony Server using PCPro Tools, at once rather than
one at a time.
2. Parameters
Input Data
Mode:
• ACT
• STBY
Note 1: When pressing “Get” button, if readout cannot be correctly processed for an existing patch file, columns
“Target Process” and “Applied Status” will remain blank.
– 923 –
APPENDIX A
Buttons
Get: Read out a list of patch files uploaded to the Telephony Server.
Check: Check format of the patch file.
Apply: Apply the patch file.
Exit: Exit this command.
– 924 –
REVISION SHEET
UNIVERGE SV8500
Operations and Maintenance Manual
NWA-041693-001
Revision Sheet
S1E:DATE JANUARY,2009
Chapter 1
1, 4, 7, 8
Chapter 2
49, 51, 54, 54, 63, 63, 63, 66,
68, 69, 72, 74, 76, 113, 168
Chapter 3
200, 201, 244, 245, 345, 346,
355, 356, 357
Chapter 5
593, 663
Chapter 7
690, 690, 690, 690, 690, 699,
699, 699, 700, 713, 713, 713,
714, 714, 718, 718, 737, 741,
742, 744, 746, 764, 765, 782,
794, 814, 823, 826,
REV-1
Printed in Japan
0901-020