Organization Theory
Organization Theory
Organization Theory
The concept of "organization" is derived from the Greek word "Organon" which
means an instrument or tool. An organization has the following characteristics-
1. It is an open system. 2. It is a goal oriented. 3. It is a collection of people 4.
Organization consists of people. 5. Organization consists of technology, and 6.
It has continuity.
2.Communication Channels.
Communication channels are the means through which people in an
organization communicate. Communication channels include face-to-face
communication, broadcast media, mobile channels, electronic
communication and written communication.
Face-to-face communication - This is the best channel to use for complex or
emotionally charged messages, because it allows for interaction between
speaker and recipients to clarify ambiguity.
Broadcast Media Communications - These types of media should be used when
addressing a mass audience.
Mobile Communications Channels - A mobile communication channel should
be used when a private or more complex message needs to be relayed to an
individual or small group.
Electronic Communications Channels - This channel can be used for one-on-
one, group or mass communication. It is a less personal method of
communication but more efficient.
Written Methods of Communication - Written communication should be used
when a message that does not require interaction needs to be communicated to
an employee or group.
3.Types of Cultures
Constructive – valuing members, self – actualizing, affiliative and
humanistic/encouraging normative beliefs (expected behavior or conduct)
Passive – defensive – approval – oriented, traditional and bureaucratic,
dependent and nonparticipative, punish mistakes but ignore success
Aggressive – defensive – confrontation and negativism are rewarded,
nonparticipative, positional power, winning valued, competitiveness rewarded,
perfectionistic.