Instruction: Mini Case 1: Awang's Dilemma

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INSTRUCTION:

Answer ALL questions in the space provided.


Mini Case 1: Awang's Dilemma
Awang was a real craftsman when it came to being a machinist. Awang had learned almost
all that he knew from Daud, his first and only employer. Awang was married and had three
young children. He was 33 years old and had worked for Daud ever since he finished his tour
in the Army. In 12 years, Awang had polished his skills under the watchful and critical eye of
Daud. Daud was quick to recognize Awang's talent for the trade. Awang had a positive
attitude about learning and displayed a drive for perfection that Daud admired.Daud's
Machine Shop was a successful small business. Its success was based mostly on thereputation
for quality that had been established over its 42 years in operation. Daud had come to this
country with his new wife, Salmah, when he was in his late twenties. Now the business was
a success, but Daud remembered the early years when he and Salmah had to struggle.
Daudwanted the business to continue to produce the highest quality craftsman products
possible. On aFriday evening, he called Awang into his office at closing time, poured him a
cup of half-day-old coffee, and began to talk with him about the future.
"Awang, Salmah and I are getting old and I want to retire. It has been 42 years of fun but
theseold hands need a rest. In short, Salmah and I would like you to buy the business. We
both feel that your heart is in this craft and that you would always retain the quality that we
have stood for." Awang was taken back by the offer. He, of course, knew Daud was getting
older, but had no idea Daud would retire. Awang and his wife, Timah, had only RM4,200 in
the bank. Most of Awang's salary went for the normal costs of rearing three children. Daud
knew Awang did not have the money to buy the business in cash, but he was willing to take a
portion of the profits for
the next 15 years and a modest initial investment from Awang.Awang had, for the past four
years, made most of the technical decisions in the shop. Awang
knew the customers and was well respected by the employees. He had never been involved in
the business side of the operation. He was a high school graduate but had never taken
business courses. Awang was told by Daud that even after deducting the percentage of the
profits he would owe under the sales agreement, he would be able to almost double his
annual earnings.
Awang would have to take on all the business functions himself because Timah had no
businesstraining either.

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