Assign3 Answers (Moc q8-11)

ZAYAN MUSTAFA
61476
SOCIAL ADVOCACY ASSIGNMENT 3
MOC QUESTIONS 8 TO 11
QUESTION 8 – ANSWER
Interpersonal skills
Interpersonal skills are the behaviors and tactics a person uses to interact with others effectively. In the
business world, the term refers to an employee's ability to work well with others. Interpersonal skills
range from communication and listening to attitude and deportment. Interpersonal skills are often referred
to as social intelligence. They depend on reading the signals others send and interpreting them accurately
in order to form a response. Everyone has a personal style and an interpersonal style, but some are more
successful than others. While interpersonal skills may be based in part on personality and instinct, they
also can be developed.
How can we work well with community projects with the help of interpersonal
development.
In the course of our lives, we have to communicate with and interact with other people on a daily if not
hourly basis, and sometimes more often. Good interpersonal skills ‘oil the wheels’ of these interactions,
making them smoother and pleasanter for all those involved. They allow us to build better and longer-
lasting relationships, both at home and at work. Given below are some points that can help us making our
community projects easier.
1) Building trust
2) Preventing or resolving problems
3) Providing clarity and direction
4) Increasing engagement
5) Creates better relationships
6) Improves productivity
7) Promotes team building and much more.
Team work, collaboration, communication, respect and conflict management are heavily dependent on
good interpersonal skills and often pivotal to a progressive, healthy corporate culture. When leaders are
equipped to lead and model good interpersonal skills, it makes a great difference than when they do not.
Most leaders also fail to realize that the way they handle interpersonal issues will determine their overall
success.
Some ways to reduce stereotyping with intercultural differences around us mentioned below
1) One good first step is exactly what you are doing now—learn more about the problem. Increase
your awareness of racism and how to combat it.
2) Stereotype replacement - learning to recognize one’s stereotypical responses to other people,
and to generate non-stereotypical alternatives to explain that person’s behavior.
3) Counter-stereotypic imaging - remembering or imagining people from stereotyped groups who
do not fit the stereotype.
4) Individuating - paying attention to other things about someone besides the stereotypes of their
group–personal things that can help you see them as an individual, not just a group member.
5) Perspective-taking - imagining what the world looks like through the eyes of a stereotyped
person.
6) Contact - deliberately seeking opportunities to get to know people from stereotyped groups.
1. Lead from the top

You must have a long-term vision and commitment from the executive level when building your
CSR program. Having C-level buy-in can also greatly enhance overall brand positioning and
provide your supporters the opportunity to engage and promote your brand’s activity with no
doubt lingering.
Blake Mycoskie, CEO of Toms Shoes, is a great example of a strong leader. He readily uses
Twitter to spread the word of the brand and his story. It already had a unique approach to CSR
molded into its business model: Through its One for One Movement, Toms Shoes donates one
pair of shoes to a child in need every time a customer buys a pair.
2. Always be listening and learning.
Your brand must constantly monitor and listen to the needs of the communities where you do
business and then determine the most suitable approach to address their social issues. Whether
it’s providing assistance to homeless, by being present at food banks, building homes, or helping
educators by donating materials, time, or even money – all of this helps to humanize the brand
while strengthening the community at the same time.
By searching Twitter using hashtags such as #CSR, #sustainability, or doing some Google
searches around CSR, you will discover some great examples on how you can incorporate a well-
thoughtout CSR strategy for your brand and socialize it.
3. Innovate.
Companies must leverage social media to encourage users to also take part, while promoting your
own brand’s initiatives. Yahoo runs a campaign called “How Good Grows”, a crowdsourcing
initiative as part of its CSR efforts; users and employees share random acts of kindness and filter
it out through their respective Yahoo, Facebook, and Twitter profiles, allowing others to engage
(share, comment, or like) with the posted act.
After the first year of “How Good Grows,” Yahoo went one step further and featured the top 10
inspiring acts, conducting separate interviews with each person, and using it more as a larger
public relations play. The effort helps spread positive feedback about the brand and keeps the
story growing, offering a larger viral play in the end.
4. Communicate.
Once you have built your CSR strategy, make sure you talk about what you are doing with your
CSR initiatives. When people hear about acts of compassion, they are more likely to take interest
and then take part in your experience. By using not just your social media channels, such as your
blog, Twitter, or Facebook page, but also your inbound channels hold just as much value – such
as employee meetings, board meetings and press briefs. By maximizing the coverage of your
efforts – it brings attention to what your brand is doing full circle.
5. Invest.
Don’t waste your CSR efforts. Companies focus so much attention on the sales channel, which in
today’s economy seems almost unavoidable. But it’s crucial to consider either allocating internal
resources to an ongoing CSR strategy effort, or if you can, hire key individuals to grow and
properly develop a strategy for your company’s CSR efforts.
Your customers are your greatest sales people. Ensure that they understand what you are doing
from a CSR perspective. “Doing well” can actually be good for business.
On the Community Toolbox Website, you will find many different resource materials for building healthy
communities, including step-by-step guidelines, real-life examples, checklists and training materials—all
in friendly language. It offers more than 7,000 pages of practical guidance in creating change and
improvement.
The resources you will find in the Community Toolbox will give you the tools to:
 Learn a Community-Building Skill: If what you want to do is "Learn a Skill", a table of contents
links you to 46 Chapters and over 250 different sections that provide training in specific skills of
community work. Below is a list of skill areas that may be of interest to you. Please note that each
link will take you to a Community Tool Box page and away from the OCR site.
Some Skill Areas for which supports are available include:
 Models for Promoting Community Health and Development

 Community Assessment
 Promoting Participation
 Strategic Planning
 Leadership and Group Facilitation
 Designing Community Interventions
 Implementing Community Interventions
 Community Building and Cultural Competence
 Organizing for Effective Advocacy
 Evaluating Programs
 Accomplishing and Maintaining Success
 Generating and Managing Resources for the Initiative
 Social Marketing

Assign3 Answers (Moc q8-11)

Uploaded by

Copyright:

Available Formats

Assign3 Answers (Moc q8-11)

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Assign3 Answers (Moc q8-11)

Uploaded by

Copyright:

Available Formats

ZAYAN MUSTAFA

1. Lead from the top

2. Always be listening and learning.

Some Skill Areas for which supports are available include:

 Models for Promoting Community Health and Development

You might also like