Just Dial Limited Compensation Planning of Just Dial Limited
Just Dial Limited Compensation Planning of Just Dial Limited
Just Dial Limited Compensation Planning of Just Dial Limited
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buyers to sellers.
Corporate Information
The company's operations began in 1996 with offering local search services under the
Just dial brand, which is now the leading local search engine in India.
The official website www.justdial.com was launched in 2007.
Just dial's search services are available to users across multiple platforms such as
website, mobile website, Apps, voice and text (SMS).
Just dial's search services bridge the gap between users and businesses by helping
users find relevant providers of products and services effortlessly, while helping
businesses listed in Just dial's database to market their offerings.
Just Dial Limited
Just dial Apps are available on Android, iOS, Windows and Blackberry platforms and
have location - based services for mobile internet users.
Just dial's voice services are available on 8888888888, their operator assisted hot line
number, across India, which is accessible 24 hours a day, 7 days a week with multi-
lingual support.
Just dial has a database of approximately 26.5 million listings as of June 30, 2019.
It has 156.1 million quarterly unique users across web, mobile, App & voice
platforms as of June 30, 2019.
Just dial users have contributed 98,600,443 reviews and ratings for various listings,
till date.
Just dial had approximately 515,300 campaigns as of June 30, 2019. Business owners
have the option to list their business on Justdial's database for free.
With the registered & corporate office based in Mumbai, Justdial also has offices
across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Coimbatore, Delhi,
Hyderabad, Jaipur, Kolkata and Pune.
Key Highlights
Pan India presence: Services offered all over India across 250+ cities.
First-mover advantage: Being the industry pioneer, Just dial has a robust presence in
all cities and towns of India including deep penetration in Tier II and III cities.
Advanced and scalable technology platform: A vast range of features for a more
engaging user experience with 23 transaction oriented search plus verticals, JD Social
– Just dial's own social sharing platform, and a Real Time Chat Messenger, on a
single platform.
Large Online community of engaged users: With over 131 million users (quarterly
average unique users) in FY 2018-2019, who have contributed to 88 million ratings
and reviews, Just dial's online community continues to be more engaged than ever.
Attractive value proposition for local MSMEs: Just dial's value-added offerings of
huge online visibility, payment solutions, customized website, mobile site and mobile
app; all packaged together, make it an attractive value proposition for MSMEs,
several of whom have continuous associations with Just dial.
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Local Expertise: With a strong and widespread sales force, years of experience and in-
depth local market knowledge, Just dial enjoys significant expertise across all regions
of the country. Besides, Just dial's healthy relations with existing MSMEs enable
them to get referrals and repeat business.
Long operating history with a proven monetization model.
Experienced management team
Attracting new consumers in an effort to sell more products through the use of
effective marketing practices.
Finding other brands and companies to work alongside to reach out to other markets
and to establish joint ventures.
Research other brands and market trends, brainstorming ideas for new products and
services.
Build the brand's reputation with the consumer.
Work closely with the regional sales managers and the sales teams.
Salary: Rs 287,869
Marketing Executive
A marketing executive may perform a number of different duties depending upon the specific
needs of their organization. They may lead, plan, supervise, and check up on the circulation
of promotional merchandise. In this role, travel may be required, as marketing executives
often are required to attend trade shows to search for products, network, and meet new
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clients. Marketing executives also typically attend many meetings, a setting in which new
marketing ideas, projects, or computer-software programs are discussed. These professionals
also may become involved in testing campaigns, and they must have the ability to work with
computer software to monitor the results of those campaigns and gauge client or consumer
interest.
A professional in this field also must be up to date with the needs of their target market and
clients. They also must possess good social skills, as a large part of their job is to meet with
various clients, and establish and maintain good relationships. Education and experience in
marketing are required.
Salary: Rs 314,848
Quality Analyst
Salary: Rs 271,439
PHP Developer
PHP is a flexible and powerful scripting language that computer programmers use, especially
in the development of web-related tools, applications, and services. A PHP developer is
simply someone who performs this work as part of a team within a company.
A PHP developer is often an integral part of any IT or information services department within
a company that maintains a dynamic web presence. The PHP developer helps to ensure the
smooth running of the various web-based processes and infrastructure that power these
functions. Processes that may seem simple, such as registering an account or the secure
handling of e-commerce transactions, are typically the kinds of things a PHP developer
creates. PHP developers typically use that scripting language with other programming
languages to facilitate the creation of easily managed, menu-driven systems and to access the
data and reports stored within databases in the website's infrastructure. Because such access
and the materials stored within them are often very dynamic, a PHP developer spends a great
deal of his or her time finding and eliminating potential scripting errors within the web
application's systems.
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To work as a PHP developer, a person must typically have at least a bachelor’s degree related
to computer programming and development, which heavily incorporates the usage of PHP
scripting and associated tools. Most developers will seek out internships while in school to
acquire rudimentary experience before joining the job market. PHP developers typically work
in an IT office environment during regular hours of the day, but some companies require
these scripting programmers to be available on call 24/7.
Include:
Writing clean, fast PHP to a high standard, in a timely and scalable way
Producing detailed specifications
Troubleshooting, testing and maintaining the core product software and databases
Responsibilities
Requirements
Salary: Rs 365,681
QA Engineer Responsibilities:
Job brief
We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory
and automated tests to ensure product quality. QA engineer responsibilities include designing
and implementing tests, debugging and defining corrective actions. You will also review
system requirements and track quality assurance metrics (e.g. defect densities and open defect
counts.)
The QA technician role plays an important part in our company’s product development
process. Our ideal candidate will be responsible for conducting tests before product launches
to ensure software runs smoothly and meets client needs, while being cost-effective. If you
hold an engineering background and enjoy providing end-to-end solutions to software quality
problems, we’d like to meet you. Ultimately, you should monitor all stages of software
development to identify and resolve system malfunctions to meet quality standards.
Responsibilities
Requirements
Salary: Rs 494,851
Technical Architect
Job brief
We are looking for a Technical Architect to design the structure of our IT systems and
oversee programs to ensure the proper architecture is implemented. In this role, you should be
an excellent communicator who is able to translate complex requirements into functional
architecture. We’d also like you to have hands-on experience on software development and
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be able to manage complex programs. Your goal will be to ensure our internal IT framework
operates properly.
Responsibilities
Requirements
Salary: Rs 2,11,537
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Marketing Manager
A marketing manager is a person within a company who supervises and helps create the
various advertising or merchandising sales campaigns the business uses to sell itself and its
products. A marketing manager can be assigned to a single product, a product line, a brand,
or the entire company. The manager typically must incorporate a variety of input from
creative, research, advertising, and sales teams.
A marketing manager typically oversees one or more marketing campaigns. The manager
may devise the entirety of the campaign. However, he or she will typically see a generalized
opportunity and then enlist various members of his or her marketing team to brainstorm
campaign ideas. Normally, a marketing campaign will also require market research to
determine the various product appeal to various demographic groups.
One of the key skills a marketing manager must possess is organization. Even small changes
or iterations on existing marketing campaigns can require a great deal of coordination and
timing precision. Marketing managers typically must orchestrate that across multiple groups
and teams within the company. Most marketing managers will be required to have a
marketing degree from a university, with management disciplines and postgraduate work
favored. Marketing managers typically work regular hours during the work week, but they
should expect to put in longer days when launching new campaigns.
Collaborate with product managers to implement new and modified programs and
initiatives.
Monitor and analyze the performance of marketing programs in order to guide current
and future strategies.
Assist in developing market research studies and analyze their findings.
Assist in creating, recommending and implementing marketing programs and
campaigns for products and services of the organization.
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Salary: Rs 360,868
Customer care executives' main function is to serve as customers' first point of contact for
complaints, questions, requests, feedback, or any other needs; these professionals are
essentially charged with managing relationships between clients and the company. Customer
care executives are expected to employ a high level of professionalism in their conversations,
apply thorough knowledge of their company's products and services, and respond quickly to
requests and queries. When contacted for a complaint, they are often expected to "own the
problem" - that is, take responsibility for responding to the issue, research the problem, and
resolve it internally as quickly as possible to maintain the highest level of customer
satisfaction. Other responsibilities for these workers may include keeping customer records
and account information up to date and processing financial accounts and adjustments.
Customer care executives work for a variety of businesses, since many types of companies
focus on maintaining good relationships with clients. They work indoors in an office setting
during regular business hours. Some companies keep their customer care line open extended
hours or 24 hours a day, so customer care executives' shifts may vary.
This is generally considered an entry-level position, and applicants will usually work under a
supervisor. Depending on the size of the company, there may be numerous customer care
executives to respond to the volume of feedback. While no college education is typically
required, companies may prefer applicants have a bachelor's degree. Applicants are expected
to have good product knowledge, documentation skills, knowledge of computers and
telephones, and most importantly, good communication skills with an ability to listen and
solve problems.
Establish and communicate the service standards to the operations so that quality
customer satisfaction is achieved.
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Strategize the planning, developing and directing of the call center operations and
customer service programs.
Salary: Rs 177,125
A Customer Service Representative is a job that requires the ability to handle multiple tasks.
They usually take incoming telephone calls and information over the telephone, but some
Customer Service Representatives also make outbound calls to their customers. In most
instances it is required to have a High school diploma, and in most cases an Associate degree
in Arts or Business is highly desirable. In today's fast pace technology industry its required
that most Customer Service Representatives have knowledge or experience in some computer
base systems such as Microsoft Word, Excel, or Power point. Also being a certified typist is
highly desirable because most of the time you will be inputting data into a data base system,
and the company you work for want someone with typing experience and speed. There
usually is a minimum typing speed word per minutes test that most Customer Service
Representatives must take and pass. Customer Service Representatives work for many
different companies from insurance companies, manufacturing corporations, cable
corporations, rental industries, beverage industries, and many more companies. Also it is
common that the majority of Customer Service Representatives work in call centers, and their
co-workers are usually trained in the same programs as they are. They usually are seated in a
cubicle, and a typical work hours could varies some ranging from Monday-Friday 8am to
5pm. However if you are working in a call center, they usually are opened 24 hours 7 days a
week. In this case, you can work either first shift usually 7am to 3pm, second shift 3pm to
11pm, or third shift 11p to 7am. Customer Service Representatives also no longer have to be
confined to a building, because a lot are now being offered the opportunity to work from
home.
Responsibilities
Requirements
Salary: Rs 202,918
Knowledge and familiarity with web coding, such as Java script, HTML, and CSS, are
necessities. Another aspect of being a senior software engineer involves being able to lead a
team confidently and efficiently. Being able to handle a lot of responsibility is important as
well. Tasks may include design, maintenance, working closely with certain customers,
listening to customers, and getting a feel for what they are interested in and what they
specifically want. Senior software engineers usually work 40-hour work weeks and may or
may not work overtime. Many times, this job can be done from ab office or at home. Many of
the jobs that they take on will be contracts that can be somewhat flexible.
Salary: Rs 860,050
Sales Associate
As the public face of the company the Sales Associate is responsible for dealing with any and
all customer questions about the products and services the company offers. A Sales Associate
is expected to be continuously updating their knowledge of the company products, services,
and policies. Complaint handling is a critical part of this position. Turning a frustrated
customer into a happy customer, while adhering to company policies, requires a combination
of empathy and tact. Another key responsibility is maintaining the presentation of the sales
floor, products, signage, and displays.
Salary: Rs 231,866
A retail sales team leader holds a supervisory position directing the sales team in a retail
environment. It is their job to help implement a company’s sales strategy and ensure that the
rest of the sales team adheres to these guidelines. The team leader may be asked to help
establish new strategies or contribute to existing systems; they then work to help implement
and train the staff on executing sales techniques and services within this framework. Retail
sales team leaders supervise the staff and review sales data to ensure that the entire team
performs to expectations. The team leader may also be used to assist with scheduling,
especially in organizations where this position is recognized as a formal part of the
management team. The team leader must base schedules on expected business flow, while
monitoring costs.
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A big part of the team leader’s job is training new employees on the sales team. This involves
teaching a company’s sales methodology, as well as testing new hires on their understanding
of those techniques. As an adjunct to this process, the sales team leader normally evaluates
members of their team and work with them as needed to improve performance.
Finally, the sales team leader is responsible for the presentation of the retail environment to
the buying public. Proper standards of facilities maintenance and cleanliness, inventory
presentation, and sales material display use falls to the retail team leader.
Persons with this position can expect to work normal retail hours, although if the position is a
key-holder one, they may work slightly before or after the store opens and closes to help set
up or close shop as needed. Typically experience as a leader in a retail setting is required for
this role. Excellent leadership and communication skills are also required.
Resolve customer complaints regarding sales team and take steps to correct
performance.
Recruit, hire, and develop a highly-motivated sales team that consistently exceeds
customer expectations and provides world-class customer service.
Develop retail sales training materials to target low-performing areas and assist team
members in improving their sales metrics.
Oversee sales staff to ensure that all sales goals are regularly met or exceeded.
Collaborate with upper management to create project plans and set appropriate
benchmarks for sales team.
Salary: Rs 338,497
Senior customer service representatives work mainly in positions that involve direct contact
with the customers of their company. They are generally required to respond to requests from
customers, answer questions, address complaints or concerns, and communicate in a manner
that is both respectful and representative of the company. Many senior customer service
representatives do most of their work on the phones or through email; they may also chat
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with customers if a company has the technology for customers to “live chat” with
representatives. It is expected that they will be prompt and courteous in addressing a
customer’s questions or concerns.
Other duties may include data entry, general paperwork, and file keeping. As a senior
representative, they may be responsible for managing some representatives, tracking their
progress, and acting as a mentor. They also are expected to communicate with their
supervisor and keep them informed of any problems or issues that arise.
It is expected that senior customer service representatives are computer savvy, and familiar
with the standard software that most businesses use such as Word, Excel, PowerPoint and e-
mail. Also needed are strong communication skills, problem-solving skills, and the ability to
collaborate and work as part of a team. Senior customer service representatives should be
both accurate and precise, with a keen eye for detail. Some experience usually is required, as
it is rarely an entry-level position. Many companies require a college degree, but some accept
a high school diploma or GED and experience.
Builds and maintain business relationship with clients by providing prompt and
accurate service so as to promote customer loyalty.
May mentor or give direction to junior team members and provide training on best
practices.
May assist management in ensuring performance goals are met.
Assists the Customer Service Representative (CSR) with difficult cases.
Ensures delivery of excellent customer service through fast and accurate processing of
orders, communication, and coordinating with other departments to resolve inquires.
Salary: Rs 247,379
Job brief
We are looking for a Regional Sales Manager to expand our customer base and achieve sales
quotas for specific districts of our company.
Just Dial Limited
To be successful in this role, you should have previous experience managing the operation of
a store (or number of stores) while taking accountability for reaching targets. You should also
be able to remotely supervise a team of salespeople and set profitable goals. Our ideal
candidates combine excellent communication skills with a strategic mindset.
Ultimately, you will ensure your area of responsibility meets and exceeds the expectations of
our business objectives and contributes to our company’s success in the long run.
Responsibilities
Create regional sales plans and quotas in alignment with business objectives
Support Store Managers with day-to-day store operation
Evaluate store and individual performances
Report on regional sales results
Forecast quarterly and annual profits
Identify hiring needs, select and train new salespeople
Prepare and review the annual budget for the area of responsibility
Analyze regional market trends and discover new opportunities for growth
Address potential problems and suggest prompt solutions
Participate in decisions for expansion or acquisition
Suggest new services/products and innovative sales techniques to increase customer
satisfaction
Requirements
Proven work experience as a Regional Sales Manager, Area Manager or similar senior
sales role
Ability to measure and analyze key performance indicators (ROI and KPIs)
Familiarity with CRM software
Understanding of store operations
Ability to lead and motivate a high performance sales team
Excellent communication skills
Strong organizational skills with a problem-solving attitude
Availability to travel as needed
B.Sc degree in Sales, Business Administration or relevant field
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Salary: Rs 695,636
A sales and marketing assistants generally help with a company's marketing and sales
initiatives by following through with promotions and marketing campaigns. This can include
updating social media, creating promotional email campaigns, coordinating exhibit and trade
show appearances, and contacting customers. Sales and marketing assistants often work
closely with a marketing executive. Their work may include preparing proposals, running
reports, and a variety of other duties as assigned by the marketing executive.
This is considered an entry level position in many companies, and it may be full time or part
time. The hours are often flexible, with evenings and weekends sometimes required. Sales
and marketing assistants also must be available to work off-site at special events.
Many companies prefer sales and marketing assistants have a bachelor’s degree in
communications, business, or marketing; experience in the field is also valuable. Excellent
communication skills are necessary, as are basic computer skills; sales and marketing
assistants are often called upon to update blogs and a variety of social media outlets. A
personable and professional demeanor is essential, and some employers may prefer a
bilingual candidate depending on their customer base.
Salary: Rs 303,702
A senior sales representative will have years of experience in sales. They will have superior
analytical skills and a firm grasp on their customers throughout the sales process.
The senior sales executive job description template is optimized for posting on career sites
and job boards and is easily customizable for your company.
Key Requirements:
Responsibilities:
Planning and executing solutions for the sales team to deliver to customers
Mentoring sales team members
Identifying business opportunities with current and prospective customers
Analyzing opportunities by researching the industry and market trends
Maintaining relationships with larger clients by providing information, support and
guidance
Preparing reports by collecting sales information and statistics
Salary: Rs 6,30,000
Job brief
We are looking for a Senior Designer to produce and oversee digital and print creative
solutions to address our marketing needs.
To be successful in this role, you should have in-depth knowledge of graphic design, styles
and layout techniques. You should also have experience executing marketing projects from
conception to production, including websites, brochures and product packaging.
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Ultimately, you will ensure the design team promotes our brand through delivering high
quality pieces on tight deadlines.
Responsibilities
Requirements
Salary: Rs 5,11,275
Senior process engineers evaluate a process’ efficiency, effectiveness, quality, and safety.
They then identify any areas that need to be improved or changed, with the ultimate goal
being to make a process efficient and less costly.
Senior process engineers examine many different areas of a process, which could include
chemical interactions, system performance, and equipment design. Often, they are alerted by
other staff to a production or manufacturing process that requires attention. They observe and
analyze the process and report their findings. These may include anything from an upheaval
of an entire process to changing one minor area. They may recommend certain additions to
the process or identify certain areas that should be replaced or completely omitted. During
analysis, senior process engineers must document their work for internal records. They also
prepare reports, with charts and diagrams, to demonstrate to management how processes can
be altered and expected results from those changes.
Salary: 6,67,317