WRITING ASSIGNMENT III

Informal Report Topic V

Student: Alfredo Panceron 301112827

Subject: Business Communication 1 (SEC 008)

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 Toronto IT Solutions
Inter-Office Memo

DATE: April 06, 2020

At your request, I have examined methods or systems that help us, to improve both the
productivity and physical conditions of the collaborators, regarding discussed in the last
monthly management meeting. To carry out this study, I consulted with experts on the field
of organizational behaviour, ergonomists’ and reviewed professional publications, which
allow proposing some alternatives to gradually reduce stress, taking care of their health and
improving their quality of life as well as their families.

This report presents data to analyze and abord from diverse points of view of this situation,
some alternatives solutions, and recommendations based on my analysis.

Significance of the Problem: Reduction of productivity, due to stress and health issues.
From a time to this part we have observed a deterioration in the morale of the office due
to mainly some types of stress-related to health issues, derivates of long work shifts, lack of
rest and other environmental issues that they are have had been presenting during the last
quarter. Since late 2019 our has not been equipped to meet the growing demand for
projects, to cover this situation we have had to hire third parts and additional staff, to
achieve our customers, which although it has allowed us to increase the revenue and our
market share in five percentual points a derivative in a higher the costs of a twenty percent,
reducing our margin of contribution, in addition to generating those valuable collaborators
have left us.
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Within the immediate effects that we suffer, during the third and fourth quarter of 2019,
we fail in delivering on-time two important business proposals and losing three other
projects that meant lose sales for more than 1.5 million. This has opened up space for our
competition, all these situations have cost us errors and delays in relevant projects, even
cost us the loss of one of our oldest clients.

Given this situation is that we have developed a study that would justify the investment in
key talent retention programs and improvement of environmental, labour conditions, for
which within other measures we propose the implementation of an integrated wellness
program for our teams, which we hope to develop during the third and fourth quarters of
the current year, to be approved by the management committee.

In their investigation, Mujtaba and Cavico (2013) stated that “Being healthy is important for
living well and achieving longevity. In the business realm, furthermore, employers want
healthy employees, as these workers tend to be more productive, have fewer rates of
absenteeism, and use less of their health insurance resources” (p. 193).

Wellness at Work

The health and well-being of employees, today, is paramount in organizations, so it has

Healthier employees, who follow a balanced diet, exercise daily or have a more positive
mentality about work, have more energy to face the challenges that arise during the
working day. Besides, this not only brings benefits to workers' health but also has a positive
impact on businesses. These have realized that implementing and incentivizing such
practices inevitably translates into better results.

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Areas of business wellness action (Aspect of employee wellness)

Before moving on to the elaboration of the business wellness plan, it is necessary to take
into account what the areas of action of the corporate wellness will be, to organize in a
much more effective way the framework of the program. We can organize it into four
different areas:

▪ Physics: Actions that promote eating in a balanced way, physical exercise and rest
periods, as well as tips for carrying out restful sleep are included.
▪ Mental: focuses on focusing all the attention on the goals to achieve and enhance
the creativity of workers.
▪ Emotional: The mood with which we face our working day or certain periods when
there is a greater work overload is essential to overcome the working day, so
teaching exercises that help eliminate or nullify negative thoughts and enhance
resilience is very useful.
▪ Spiritual: Here come into play the values and mission of the company and how they
are implemented, motivating the worker to face the difficulties.

Business wellness benefits

The policies of action should be understood as a strategy that aims to improve the health
of employees, making the companies understand that they have to be involved in a certain
way in the life of their human team since it will depend on their success or failure.

Besides, these practices are often promoted and developed from the Human Resources
departments of the organizations, who are also responsible for monitoring and measuring
the degree of satisfaction with the actions carried out.

The implementation and incorporation of wellness in companies usually bring different

▪ Increment of productivity.
▪ Commitment.

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 ▪ Decreasing absenteeism.
▪ Reducing work stress and improving the working climate.
▪ Meath positioning and image.
▪ Strengthening of teamwork and pride of belonging.

In this way, all these factors lead to greater job satisfaction on the part of all those who
make up the human team, resulting in a greater degree of motivation and that the workers
remain aligned with the strategic objectives of the company.

What will the program consist of?

For all the above benefits to be manifested, an effort must be made by the company to
integrate the different welfare policies designed by the Human Resources team. Do you
want to know how to develop a successful wellness plan? Here are the steps to follow:

▪ Diagnosis: As for any action plan or modification, the first thing to do is to study the
real situation of the company. Just as work climate surveys help us identify those
aspects that need to be changed from work, it may be interesting to carry out a
similar initiative that revolves around workers' living habits. We need to ask a simple
question: What do employees need, and how do those need to fit with the goals of
the employer? (Young Entrepreneur Council, 2012).
▪ Development: After observing and analyzing all the information collected in the
previous step, it is time to develop the action plan. Possible actions to be developed,
follow-up methods or how to evaluate their success and the definition of realistic
objectives, are some of the points that should be included. In addition to a schedule
of activities and events, organized in such a way that ensures continuity and helps
its execution. It is necessary to follow up and support the actions developed, to
encourage the long-term follow-up and achievement of the objectives, as well as to
support all those who have committed the way.

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 ▪ Evaluation: Once corporate wellness policies have been put in place, it must be
verified that they are working and that they meet the established objectives. To do
this, we need to know the results and feedback of each of these practices. In this
way, they can be modified and refined in the future.

▪ Internal communication: Finally, to ensure the correct involvement of all

Conclusion

Finally, we can close this presentation saying that these practices are very useful for carrying
out transformative leadership. In this way, and for all this to have a positive effect, the figure
and role of the leader are vital. In addition to being able to face your stress and maintain a
healthy lifestyle, it must be able to support all these wellness policies and know how to
convey the importance of them.

That is why many organizations have started to incorporate wellness programs in which a
healthier life is encouraged so we recommend its implementation. (Documentation and
quotes will be sent to be approved).

It takes time to change old habits and develop new ones; companies, like people, cannot
approach wellness as a short-term or quick-fix solution. But getting started is easier than
you think. (Young Entrepreneur Council, 2012).

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References
Mujtaba, B. G., & Cavico, F. J. (2013, September 06). Corporate Wellness Programs
Implementation. Research Gate.
https://www.researchgate.net/publication/260529004_Corporate_Wellness_Programs_Implemen
tation_Challenges_in_the_Modern_American_Workplace

Young Entrepreneur Council. (2012, November 28). 4 steps to implement a successful employee
wellness program. Forbes. https://www.forbes.com/sites/theyec/2012/11/28/4-steps-to-
implement-a-successful-employee-wellness-program/#76d6a4faad6c