ERP - For Manufacturing Industry: Velcom Erp It Sourcing PVT LTD

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ERP - For

MANUFACTURING INDUSTRY

VELCOM ERP IT SOURCING PVT LTD


An Independent ERP Consulting & Talent Sourcing Company

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MAY’2010 VELCOM
Exceed Expectation
AGENDA
 VELCOM – Introduction
 ERP – Introduction & Modules
 ERP Relevance to Manufacturing Industry
 ROI / TCO
 ERP Project Phases
 Success Stories
 Question Hour

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ABOUT VELCOM
 An Independent ERP Consulting & Talent Sourcing Company
 VELCOM do not sell or implement any particular ERP and provides neutral &
objective consulting to its customers
 More than 1000 person months experience in the ERP related areas
 Project Audit, Program Management, Project Management, Functional &
Technical Consulting, Talent Sourcing
 Expertise in various leading International players like SAP, Oracle, PeopleSoft, JD
Edwards, Microsoft among others
 An extended IT arm for its customers
 Help them build their IT roadmap for their long term business objectives
 Implement projects in a phased manner based on their business priorities
 Board of Advisors from leading Tier I Organizations like IBM, HCL

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ERP CONSULTING PRACTICE - SERVICES
 Readiness Audit:
 First step in the ERP Project Initiative and includes People Readiness (Management,
Business & IT); Process Readiness (Business Requirements & Data); System
Readiness (Software, Hardware, Bandwidth & others).
 Goal Setting & Budget Planning:
 Help to set the objectives & have a budget planned, to realize the complete benefits
from the ERP Investment. This includes Project Roadmap & Goals; Business
Requirement Identification; Total Cost of Ownership Planning.
 Product & Vendor Selection:
 Includes Product & Vendor - Evaluation & Selection; Contract Management
(including Scope, Schedule, Deliverables, TCO).
 Project Orientation Workshop:
 Workshop would highlight the benefits that can be achieved by the organization by
successful ERP Implementation and detail the challenges that needs to be managed
during the ERP Project Implementation.

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ERP CONSULTING PRACTICE - SERVICES
 Program Management:
 Ensure that the Client & Vendor teams function together to achieve the project
objectives. This includes Project Contract Review; Set project objectives; Freeze key
ERP Business Requirements; Review Project Progress and set Action Plan to ensure
Project completion on time & budget; Project Sign-off once the project is
completed
 Post-Implementation Audit:
 Help to understand the ERP Implementation benefits realized. This includes Review
project Objectives (Plan & Achievement); Audit the Utilization Level of the ERP
(Functional, Technical & MIS Fitment; People Usage Level); Draft the Action Plan to
realize complete benefits of their ERP Investment.
 Business Process Re-Engineering:
 Aims at improving the efficiency & effectiveness of the processes that exist within &
across organizations. This includes Process — Identify; As-Is (Review, Analyze &
Update); To-Be (Design, Test & Implement).

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What is Enterprise Resource Planning (ERP)?

ERP is an integrated computer-based system used to manage internal & external resources including
tangible assets, financial resources, materials & human resources of an organization

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ERP MODULES - OVERVIEW
Inventory &
Financials Sales & Receivables Purchase & Payables
Warehousing
General Ledger Receivables Payables Stock Keeping Unit & BOM
Fixed Assets Invoicing Invoicing Substitution & Cross Reference
Cash Management Order Management Order Management Item Tracking & Cycle Counting
Budget & Forecast Return Order Management Return Order Management Logistics – In & Out Bound
Cost Accounting Pricing & Discounting Pricing & Discounting Multiple Locations
Inter-Company & Consolidation Tax Tax Barcode

Planning Production CRM HRMS


R&D Production Order Marketing Automation Recruitment
Supply Planning Bill of Material Telemarketing Performance Management
Capacity Planning Routing Sales Force Automation Compensation
Finite Loading Shop Floor Control Sales Management Training & Development
Demand Planner Lean Manufacturing Service Management Attendance System
Email Integration Payroll

Add-on’s Web Portal Analytics Administration


Projects Employee Business Analytics User Management
Quality Customer Business Intelligence Configuration Tool
Enterprise Asset Management Sales Person Report Builder Business Connectors
Balance Scorecard Vendor Backup / Restore
Travel Consultant
Compliance & Governance

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Industry Solution VELCOM
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ERP – TECHNOLOGY OVERVIEW

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ERP – TECHNOLOGY OVERVIEW

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MANUFACTURING INDUSTRY – KEY CHALLENGES
 Achieving Growth & Profitability while meeting customer expectations against
competition
 Continually strive for following to grow & be profitable
 Reduce Production & Supply chain costs
 Improve Process efficiencies & Product quality
 Satisfy an avalanche of Customer demands & Regulatory requirements
 Drive to optimize manufacturing processes in order to increase agility & to
ride the efficiency curve to serve the customer better
 Other Key Challenges
 Better Customer Service
 Business Integration
 On-time Delivery

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ERP BENEFITS
Automate & Streamline Business Processes with Greater Adaptability
 Align key business processes in planning, design, development, procurement, inventory,
manufacturing, sales & delivery
 Match overall supply with demand and manage all resources & assets along the entire value chain

Respond quickly to Changing market conditions


 Use integrated, real-time sales & operational information to accurately anticipate, plan for & respond
to orders and new demand, as well as reduce forecasting errors
 Model production capabilities, quickly share engineering information & adjust product mix for
changes in demand to capitalize on new opportunities
 Support compliance with regulatory requirements, including safety & environmental regulations, by
quickly validating manufacturing processes while conforming to individual markets requirements

Decision Making on Strategic Business Insight


 Rich out-of-the-box analytical performance measurement tools hone the strategic planning &
monitor the overall health of the organization
 360-degree visibility on accurate forecasts, effective budgets, proper resource allocation & goals
 Combine operation & financial analyses to optimize day-to-day operation

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ERP BENEFITS
Enhance Customer Satisfaction
 Delivering products on time with high quality
 Faster time to market, higher-quality products & accurate information provided to customers

Improve Productivity
 Collaborate across business functions to consolidate information, align strategies & standardize
operational processes
 Increase information worker productivity through realistic, appropriate business roles
 Increase adaptability to process changes by enhancing existing skills & assets with real-time
information

Fuel efficiency & Reduce risk across the entire organization


 Standardize processes & easily share best practices
 Support multiple manufacturing modes & a hybrid or mixed-mode environment
 Reduce time across the Order Process Cycle (Quote-Order-Delivery) there by reducing the loss risk

Gain insight into Costs & Process efficiency


 Analyze & manage production schedules with reporting tools & “what-if” scenarios, including capacity
loading, shop floor activities & production costs
 View real time client, contract & project details for an accurate accounting of profitability

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ERP BENEFITS
Manage Demand Pro-actively
 Trace expected to actual sales & forecast future sales while taking into account seasonal &
promotional effects
 Use simulations, demand models & error analysis to determine optimal stock levels for better
profit & operations margins

Expand Sales Success


 Monitor market demand & meet margin objectives through effective promotions
 Increase capacity to evaluate product turnover in response to campaign & align production &
inventory accordingly

Improve Customer Service


 Enhance the security & reliability of deliveries with the global available-to-promise (ATP) view,
which provides delivery alternatives in the event of unexpected disruptions
 Automate sales & purchasing processes, track & locate inventory items quickly & help ensure
accurate pricing & discounts to improve customer satisfaction
 Deep visibility & control over the supply chain, increase order fill rates, reduce risk of stock out or
inventory excess & enhance overall responsiveness to customers

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ERP BENEFITS
Increase Revenue
 Higher profit margins by automating & streamlining all business processes resulting in reduced
operations costs through adherence to better business practices
 Improved cash flow by more efficient & accurate billing procedures, lower inventory levels & quick
turnaround
 New opportunities identified through continuous, real-time monitoring of KPIs
 Opening up new sales channels like e-commerce

Reduce Operating Costs


 Decreased overall operating costs by converting time-consuming manual processes into
automated, streamlined, real-time business process management
 Lower transportation costs through consolidated orders & combined shipments
 Reduced warehouse costs from optimized utilization of resources & assets
 Reduced cost of sales from use of profitable sales interaction channels
 Sustained cost savings for all spend categories due to a standard approach to both strategic &
operational procurement
 Reduced IT costs because administration & usability have been improved, fewer interfaces are
used & IT resources have been freed up to focus on value-adding strategic projects
 Lowered TCO (total cost of ownership) by leveraging technology for facilitated exchange &
interoperability with non-ERP systems

15 VELCOM
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ERP BENEFITS
Increase Visibility & Simplify across the Supply Chain Process
 Empower users with real-time data through a user-friendly interface & Role centre that provides
access to tasks & critical Business Intelligence data such as KPIs & custom reports
 Exchange data across multiple systems & gain visibility into business processes to improve decision
making & control at every level of the supply chain
 Connect inventory, production, purchasing & sales processes to gain accurate, real-time view of
the entire supply chain.
 Improve collaboration with trading partners with support for a wide range of predefined XML
business documents

Reduce Cost by optimizing supply chain processes


 Improve productivity, adapt internal processes quickly to meet new demands & optimize
processes across sites in the supply chain

Better Collaboration with all Supply Chain Partners


 Enhance collaboration among departments, customers, suppliers, business partners for a
significant improvement
 Integrate partners of all sizes to release data throughout the chain that’s accurate, complete &
available up to the minute
 Costs reduced, processes speed up & smooth flowing operations throughout the supply chain

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ERP BENEFITS
Demand Driven Supply Chain Approach can help
 Maintain competitive edge
 Integration of supply chain processes with other business processes e.g. Sales & Operations
 Respond effectively with a comprehensive, cross-functional view of the company, better
understanding of customer needs through downstream data analysis & effective collaboration
between trading partners

Control & Streamline Inventory


 Use powerful inventory management tools to improve forecasting & planning, match supply with
customer demand
 Create sales & purchasing forecasts based on specific items & time periods

Meet Complex Inventory requirements


 Create multi-dimensional inventory records & track items throughout the supply chain for online
& accurate inventory status
 Enhance Material & Product Traceability
 Implement effective recall procedures & maintain complete forward & backward traceability
of any material
 Track materials from purchase through production & sale with lot & location control

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ERP BENEFITS
Integrate Design innovation into Manufacturing
 Shorten time to market for product innovation by integrating design & manufacturing processes &
collaborating effectively with suppliers, partners & customers

Support a wide range of Manufacturing processes & Business models


 Tailor the solution to serve make-to-stock, make-to-order, assemble-to-order, configure-to-order,
& engineer-to-order environments
 Manage items from design through assembly, testing, shipping, installation & maintenance
 Meet specific customer needs by configuring build-to-order items easily & effectively
 Help efficiently produce & deliver products that follow custom formulas or recipes & take full
advantage of manufacturing & supply chain capabilities
 Empower to streamline, monitor & control the entire production cycle

Improve Project management for customized orders


 Create estimates & quotes quickly & accurately
 Forecast machine & resource requirements for strategic scheduling & precise delivery times by
analyzing project cost & order processing time

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ERP BENEFITS
Increase Productivity with a Role-Based Solution & Centralized Information
 Provide empowering self-service & role-specific information that increase user productivity
 Personalize portal to meet business users specific needs
 Manage centrally the critical documents (e.g.) BOM, routing data, CAD designs, recipes, project
plans & item information

Streamline Integration with Web services


 Improve integration within & Outside the organization by using a flexible Web services framework
 Maintain high production levels & on-time delivery rates by sharing portal-based, real-time
information about specifications, order status & quality control testing among key departments &
trading partners

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ERP – CONSTRAINTS
 ERP Customization is limited or expensive
 Business Process Re-engineering to fit the "industry standard" prescribed
by the ERP may lead to a loss of competitive advantage
 ERP is sometimes too rigid or difficult to adapt to the specific workflow &
business processes
 Many integrated links need high accuracy in other applications to work
effectively. This should be done on a phased manner for smooth transition.
 Once established, ERP switching costs are very high
 Resistance in sharing sensitive internal information between departments
can reduce the effectiveness of ERP
 ERP once implemented is the lifeline of the business and downtime costs
are very high & impact the business critically

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NUCLEUS RESEARCH – ERP ROI SURVEY
PARAMATER SAP ORACLE MICROSOFT AX
Customers Surveyed 21 22 16
Customers % achieved positive 43% - 65% - 75% -
ROI within the payback period 34 months 37 months 23 months
Deployment Size 2-5000 Users 20-3400 Users 35-800 Users
Reduced staff cost or 50% 48% 56%
Improved productivity
Improved operation management 30% 39% 75%
Reduced IT cost - 26% 44%
Person-months of internal team 372 81 52
required to deploy ERP
Person-hours of training per user 49 27 29
Average FTEs required for support 33.6 9 2.4
Benefits include Direct cost saving, Productivity & Indirect
ROI = (Year1, Year2, Year3)/3
benefits. Costs include Software, Hardware, Personnel,
Initial Cost
Consulting & Training.

21 VELCOM
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NUCLEUS RESEARCH – ERP TCO SURVEY

22 VELCOM
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ERP IMPLEMENTATION – KEY SUCCESS FACTORS
 Top Management Commitment
 Clear Goal Setting & Budget Planning (TCO)
 Business Process Re-Engineering
 Change Management
 Effective Project Management
 Good Project Team - Client & Vendor
 High Communication Standards
 Scope Creep Management
 Data & Approvals on Time
 Education & Training

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ERP PROJECT – PRE IMPLEMENTATION PHASE
 Organization Readiness Audit
 Key Business Requirement Identification
 Project Roadmap - Present & Future
 Project Goals
 Return On Investment Plan
 Total Cost of Ownership Plan
 Software & Vendor Selection
 Contract Management

24 VELCOM
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ERP PROJECT – IMPLEMENTATION PHASE
 Program Management
 Project Planning, Staffing & Deliverables
 Communication Mechanism
 Business Requirement Finalization
 Training & Documentation
 User Acceptance Testing
 Project Sign-off

25 VELCOM
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ERP PROJECT – POST IMPLEMENTATION PHASE
 Post-Implementation Review
 Action Plan for the Project Implementation done
 Plan for Next Project Implementation

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ERP – AUTOMOTIVE SUCCESS STORIES INDIA

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QUESTIONS

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THANK YOU!

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