Charter Merger Conditions Sunset Petition (6!17!20)
Charter Merger Conditions Sunset Petition (6!17!20)
Charter Merger Conditions Sunset Petition (6!17!20)
)
In the Matter of )
)
Conditions Imposed in the Charter ) WC Docket No. 16-197
Communications-Time Warner Cable- )
Bright House Networks Order )
)
BACKGROUND .............................................................................................................................3
A. The OVD Marketplace Is Flourishing and the Reason for Imposing the
DC/UBP Condition No Longer Exists. ....................................................................9
CONCLUSION ..............................................................................................................................28
INTRODUCTION AND SUMMARY
approved the merger of Charter Communications, Inc., Time Warner Cable Inc., and Bright
House Networks, LLC (collectively, “Charter” or “Company”).1 In doing so, the Commission
adopted conditions designed to mitigate concerns that Charter could “hamper or prevent its
current and future online video rivals from expanding, becoming more competitive, or starting-
up in the first place.”2 At the same time, the FCC acknowledged that changes in the market
could render the conditions unnecessary, recognizing that its own “ability to predict New
Charter’s future market power based on the current record diminishes the farther into the future
we look.”3 With these limitations in mind, the FCC included in the Merger Order a framework
for ending the Data Caps/Usage-Based Pricing condition (“DC/UBP Condition”)4 and the
five years, in 2021.6 In light of dramatic changes in the online video marketplace and the nature
of the internet service market, the FCC should conclude that ending these two conditions in 2021
The online video marketplace has become extremely competitive. As set forth in great
detail below, Online Video Distributors (“OVDs”) have seen record-shattering growth and
1 See In re Applications of Charter Communications, Inc., Time Warner Cable Inc., And Advance/Newhouse
Partnership For Consent to Assign or Transfer Control of Licenses and Authorizations, Memorandum Opinion
and Order, 31 FCC Rcd 6327 (2016) (“Merger Order”).
2 Id. at 6329 ¶ 5.
content available, number of platforms, streaming hours, and revenue.7 In fact, the online video
video consumers reign supreme, demonstrating seemingly insatiable interest in video options,
mixing, matching, and switching content and providers and platforms, to curate a video
growth in broadband usage, many internet providers—who, unlike Charter, are not restricted in
how they offer broadband service—have incorporated data caps. Seven of the top ten broadband
providers in the country—including Comcast, AT&T, Cox, and Altice8—have incorporated data
caps or some form of data usage policy in their offerings. Yet the use of data caps by these
companies has not stifled the growth of OVD services. In fact, the opposite is true: OVD
services are thriving and growing at an unprecedented rate. In other words, the market is
working.
The flourishing OVD marketplace also justifies allowing the Interconnection Condition
to sunset in 2021. With no such Interconnection Condition imposed upon them, broadband
providers other than Charter have voluntarily entered into interconnection agreements with
OVDs in ways that have not inhibited OVD growth in any way; quite the opposite. In light of
the dramatic changes that have occurred in the video marketplace since the FCC adopted its
merger conditions, and in accordance with the FCC’s framework and timeline for these
conditions, Charter respectfully requests that the Commission follow the process set forth in the
2
Merger Order and end the Conditions on the fifth anniversary of the merger’s closing date—May
18, 2021.
BACKGROUND
Inc., Time Warner Cable Inc., and Bright House Networks, LLC (then owned by
and voice services into a single company.9 In addition to delivering substantial public interest
benefits,10 the parties explained that the merger would not create competitive harms because
Charter would have no incentive to harm OVDs, even though they also offer video services, as
Charter’s future depended far more on the success of its broadband service than its video
service.11 On May 4, 2016, the Commission approved the application,12 subject to certain
conditions.13
Since the transaction closed, and consistent with its consumer-focused approach, Charter
has continued to make major investments in its network, products, employees, and the
communities it serves:
3
Expanding Access to and Investing in Infrastructure, Technology, and Products
Investment in Network Technology and Infrastructure: Over the last five years,
Charter invested nearly $40 billion in new technology, training, tools, trucks, new call
centers, network upgrades, buildings, labs, product development, set-top boxes, Wi-Fi
routers, and modems.14 Charter monitors and maintains over 750,000 miles of physical
network infrastructure across 41 states, completing more than 40,000 service calls and
installations daily.15
Faster Broadband: Charter has increased access to Spectrum Internet Gig across
virtually its entire network, while also increasing minimum download speeds to 200
Mbps across 60% of homes and businesses across its footprint—and to 100 Mbps nearly
everywhere else.16
Expanded Broadband Access for Eligible Seniors and Low-Income Families: Charter
has increased access to high speed broadband through Spectrum Internet Assist,17 its
industry-leading, low-cost broadband product, exceeding the reach target set by the
Commission.
Expanded Access in Rural Areas: From 2018-2019 alone, Charter extended its network
to provide broadband to more than 1.5 million additional homes and businesses across its
footprint—including 30% in rural areas.18
o Spectrum TV® App: The App offers access to the full TV lineup and up to
50,000 on-demand shows and movies using mobile and connected devices, like
Apple TV, Roku, Xbox One, or Samsung Smart TVs.19
4
o OVD Integration: Charter integrated Netflix into its video user interface20 and is
exploring plans to integrate additional OVD services in the future.21 Charter has
also made it easier for customers to access channel-specific apps, like ESPN and
HBO GO, using Spectrum account credentials for easy access.22
o Spectrum News: Charter has made significant investments in over 30 24/7 local
Spectrum News networks that deliver hyper-local news, weather, politics, sports,
and more.
Investing in Great Service: From opening the company’s first bilingual call center to
returning work to the United States from overseas, Charter is committed to providing its
customers with excellent service. Additionally, to help ease the time burden on
customers, Charter increased customer self-installation to over 90% of sales and offers an
extensive online self-service portal and one-hour appointment windows.25
25 Mike Robuck, Due to COVID-19, Charter Cranks Up Self-Installs in Q1, Fierce Telecom (May 1, 2020),
https://www.fiercetelecom.com/operators/due-to-covid-19-charter-cranks-up-self-installs-q1.
26 One Year Later: How Charter’s $15 Minimum Wage Has Made Us a Stronger Company, Charter Blog
(Jan. 16, 2019), https://policy.charter.com/blog/one-year-later-charters-15-minimum-wage-made-us-stronger-
company/.
5
announced it would increase its minimum wage such that all current and future hourly
employees will have a starting wage of $20 per hour or more in 2022.27
Diversity and Inclusion: Charter’s workforce is comprised of 47% people of color and
10% veterans, reflecting the range of diversity in the markets it serves.30
o Diversity and Inclusion Team: Led by the Chief Diversity Officer, the Diversity
and Inclusion team works across the organization, along with partners and in
communities to incorporate diversity and inclusion into everything Charter
does.31
o Spectrum Internet Assist: Charter has expanded high speed broadband access
for eligible seniors and low-income families through Spectrum Internet Assist, its
industry-leading, low-cost broadband product, as mentioned previously.33
27 Why Charter is Raising Our Minimum Wage to $20 an Hour, Charter Blog (Apr. 2, 2020), https://policy.
charter.com/blog/charter-raising-minimum-wage-20-hour/.
28 Compensation and Benefits, Spectrum, https://jobs.spectrum.com/compensation-and-benefits (last visited
June 16, 2020).
29 Building a Highly Skilled and Diverse Workforce, Charter, https://policy.charter.com/priority/building-a-
highly-skilled-and-diverse-workforce/ (last visited June 16, 2020).
30 Id.
31 See Diversity & Inclusion, Charter, https://corporate.charter.com/diversity-inclusion (last visited June 16,
2020).
32 Internal Charter Data.
33 See supra note 17.
6
o Spectrum Digital Education grants provide computers, digital education classes,
and technology labs that have helped increase digital literacy for thousands across
the country.34
o Spectrum Housing Assist has provided critical home repairs for more than
41,000 homes.35
Disaster and Crisis Support and Relief: From helping people stay connected during
natural disasters to rebuilding and restoring service afterward, Charter is committed to
supporting the communities where its customers and employees live and work, especially in
their times of need.
36 Press Release, Charter Communications, Inc., Charter Launches Spectrum Employee Community Grants
(July 31, 2019), https://corporate.charter.com/newsroom/charter-launches-spectrum-employee-community-
grants.
37 Internal Charter Data.
38 Press Release, Charter Communications, Inc., Charter Invests $10 Million with National Urban League and
National Action Network to Assist Black-Owned Small Businesses in Underserved Communities (June 11,
2020), https://corporate.charter.com/newsroom/charter-invests-10-million-dollars-with-national-urban-league-
and-national-action-network-to-assist-black-owned-small-businesses-in-underserved-communities.
7
efforts. Charter committed more than $4 million in total to relief efforts following
Hurricanes Harvey, Irma, and Florence.39
high-quality products and services for more people in more places and continuing to support the
communities it serves.
Relevant Conditions. Two Conditions are at issue in this Petition. First, Charter is
prohibited from imposing data caps and usage-based pricing mechanisms.42 Second, Charter is
required to offer to interconnect its IP network to any qualifying entity free of charge and on
39 See, e.g., Supporting Communities Before, During and After Hurricane Florence, Charter Blog (Sept. 15,
2018), https://policy.charter.com/blog/supporting-communities-hurricane-florence/; Press Release, Charter
Communications, Inc., Charter Communications Pledges to Support Hurricane Irma Relief Efforts (Sept. 15,
2017), https://corporate.charter.com/newsroom/Charter-Communications-Pledges-to-Support-Hurricane-Irma-
Relief-Efforts; Press Release, Charter Communications, Inc., Charter Communications Commits $1.35 Million
to Hurricane Harvey Relief Efforts (Sept. 1, 2017), https://corporate.charter.com/newsroom/Charter-
Communications-Commits-1.35-Million-To-Hurricane-Harvey-Relief-Efforts.
40 See, e.g., Charter’s Continuing Support of Our Employees and the Communities We Serve, Charter Blog
(Mar. 13, 2020), https://policy.charter.com/blog/charter-offer-free-access-spectrum-broadband-wifi-60-days-
new-k-12-college-student-households/; Charter COVID-19 Press Release; Charter COVID-19 Update, Charter
(Apr. 23, 2020), https://corporate.charter.com/newsroom/charter-covid-19-update.
41 Press Release, Charter Communications, Inc., Charter Boosts Small Businesses With Free Month of
Services for New SMB Customers as the Economy Reopens (May 18, 2020),
https://corporate.charter.com/newsroom/charter-boosts-small-businesses-with-free-month-of-services-for-new-
smb-customers-as-the-economy-reopens.
42 Merger Order, 31 FCC Rcd at 6543-44, App’x B, Section IV.
8
standardized terms.43 Recognizing that the market was changing rapidly and in ways that could
render the Conditions unnecessary, the Commission provided a mechanism for these Conditions
to be in place for five instead of seven years.44 The market has, in fact, changed quickly and
dramatically since the Conditions were imposed. Charter therefore requests that the FCC end the
DC/UBP and Interconnection Conditions on May 18, 2021, in accordance with the Merger
A. The OVD Marketplace Is Flourishing and the Reason for Imposing the
DC/UBP Condition No Longer Exists.
At the time the Merger Order was adopted in 2016, the FCC was concerned that Charter
could “hamper or prevent its current and future online video rivals from expanding, becoming
more competitive, or starting-up in the first place.”45 The FCC therefore imposed the DC/UBP
condition to protect “subscribers from paying fees designed to make online video consumption
more expensive leading subscribers to stick with a traditional pay-TV bundle.”46 At the same
time, however, the FCC acknowledged that a flourishing OVD marketplace could at some point
render this Condition unnecessary47 and conceded that its own ability to predict the future
9
Four years later, the OVD marketplace is flourishing, significantly impacting the
traditional multichannel video programming distributor market and rendering the DC/UBP
Condition completely unnecessary. In fact, titans of the video industry, such as Disney and
HBO, have begun shifting their programmatic efforts to focus on online delivery. 49 As Netflix
has communicated to its investors, “Because the entertainment market is so broad, multiple firms
can be successful. For example, ABC and NBC have historically competed for viewers,
attention, and content but have also successfully co-existed for many decades. Similarly, in the
streaming entertainment world, HBO is now growing faster than in years past, while our business
is also expanding. Many people will subscribe to both HBO and Netflix since we have different
exclusive content. The transition to streaming entertainment, with its greater consumer
By every metric imaginable, OVDs are seeing record-breaking growth and gains across
all performance indicators, including in the number of subscribers, the number of OVD
platforms, streaming hours, revenue, and the amount and success of original content on these
platforms.
competition:
49 See, e.g., Dade Hayes, Disney Injects Hulu and Even Disney+ Into Its Upfront Message to Advertisers,
Deadline (June 5, 2020), https://deadline.com/2020/06/disney-injects-streaming-hulu-disney-plus-into-upfront-
message-to-advertisers-1202951075/; see infra note 67.
50 Long-Term View, Netflix, https://www.netflixinvestor.com/ir-overview/long-term-view/default.aspx (last
visited June 10, 2020).
10
In 2019, the number of online video subscriptions in the United States increased to 237.2
million, up 82% since 2016.51 Meanwhile, U.S. cable companies closed 2019 with a
combined 45.8 million video subscribers, down 13% since 2016.52
An astounding 91% of consumers in the U.S. now subscribe to a paid streaming video
service, with 96% of 18-34 year-olds subscribing.53
93% of U.S. consumers stated that “they will either increase or keep their existing
streaming services.”54
Since the merger was announced, subscriber growth has been staggering, 55 with many
OVDs having seen triple-digit increases: Hulu has grown 238%,56 Amazon Prime has
grown 124%,57 Netflix is up 136% worldwide,58 and HBO Now has grown 900%.59
11
2015 2019 Growth
Netflix Worldwide 70,839,000 167,090,000 136%
Netflix US 43,401,000 61,043,000 41%
Hulu 9,000,000 30,400,000 238%
Amazon Prime 50,000,000 112,000,000 124%
Sling TV 623,000 2,592,000 316%
HBO Now 800,000 8,000,000 900%
Apple TV+ Non-Existent 33,600,000 -
Disney+ Non-Existent 26,500,000 -
ESPN+ Non-Existent 6,600,000 -
The Number of OVD Platforms Is Growing. In 2016, the FCC believed that OVDs were
still finding their place in the market.60 But today, high quality video streaming options are
widely available, with new offerings coming online at an increasingly fast pace. There are now
over 140 online video services that cater to the U.S. market. 61 The history of OVD launches
over time illustrates the breadth and depth of the OVD marketplace.
83/; The Walt Disney Co., Q1 FY20 Earnings Conference Call, at 4-5 (Feb. 4, 2020), https://thewaltdisney
company.com/app/uploads/2020/02/q1-fy20-earnings-transcript.pdf.
56 See, e.g., Jacob Kastrenakes, Hulu Hits 9 Million Subscribers as TV and Mobile Viewing Takes Off, Verge
(Apr. 29, 2015), https://www.theverge.com/2015/4/29/8513147/hulu-9-million-subscribers; Cynthia Littleton,
Disney Plus Reaches 28.6 Million Subscribers, Hulu Hits 30.4 Million, Variety (Feb. 4, 2020),
https://variety.com/2020/tv/news/disney-plus-reaches-26-5-million-subscribers-1203492187.
57 Don Reisinger, Amazon Prime’s Numbers (and Influence) Continue to Grow, Fortune (Jan. 16, 2020),
https://fortune.com/2020/01/16/amazon-prime-subscriptions.
58 See Investor Events: Fourth Quarter 2017 Earnings Interview (Financial Statements), Netflix,
https://www.netflixinvestor.com/investor-news-and-events/investor-events/default.aspx (last visited June 12,
2020); Fourth Quarter 2019 Earnings Interview (Financial Statements), Netflix, https://ir.charter.com/events-
and-webcasts (last visited June 12, 2020).
59 Emily Steel, HBO Now Has 800,000 Paid Streaming Subscribers, Time Warner Says, N.Y. Times (Feb. 10,
2016), https://www.nytimes.com/2016/02/11/business/media/hbo-now-has-800000-paid-streaming-subscrib
ers-time-warner-says.html; Julia Alexander, Can HBO Now survive HBO Max?, Verge (Sept. 27, 2019),
https://www.theverge.com/2019/9/27/20881734/hbo-now-max-streaming-wars-friends-big-bang-theory-
warnermedia-netflix-disney-apple.
60 See Merger Order, 31 FCC Rcd at 6370 ¶ 86.
61 See 2019 THEME Report at 38.
12
Super Bowl viewing options illustrate this growth on a more granular level. As the single
most popular and important program on television, the Super Bowl can safely be viewed as a
bellwether for the state of the video industry. In 2015, there were three ways to watch the big
13
SUPER BOWL VIEWING OPTIONS62
2015 2020
NBC TV Broadcast FOX TV Broadcast
NBCSports.com FoxSports.com
NFL Mobile App NFL App
Fox Sports App
Fox Now App
Fox Deportes App
Yahoo Sports App
AT&T TV Now
Hulu + Live TV
YouTube TV
DirecTV Now
Sling TV
FuboTV
Vidgo
Locast
Recent OVD offerings launched with the backing of some of the largest and most well-
regarded companies in the industry confirm the influence OVDs now wield.63 For example, two
of the most anticipated new video services, Disney+ and Apple TV+, launched in late 2019.
These OVD services have rapidly acquired subscribers: in April 2020, The Walt Disney
Company announced that Disney+ had grown to more than 50 million subscribers in just five
62 See Monica Chin, Super Bowl 2020: How to watch the big game online, Verge (Feb 2, 2020),
https://www.theverge.com/entertainment/2020/2/2/21084036/super-bowl-2020-how-to-watch-date-online-
time-free-streaming-tv; James Brady, Super Bowl 2015 international broadcasts: How to watch Patriots-
Seahawks abroad, SBNation (Jan. 31, 2015), https://www.sbnation.com/nfl/2015/1/31/7953849/superbowl-49-
international-tv-schedule-radio-streaming.
63 See, e.g., In re Restoring Internet Freedom Order, Declaratory Ruling, Report and Order, and Order, 33
FCC Rcd 311, 414-15 ¶ 171 (2018), vacated by Mozilla Corp. v. FCC, 940 F.3d 1 (D.C. Cir. 2019) (“Restoring
Internet Freedom Order”) (“[T]here is ample evidence that major edge providers, including Netflix, YouTube,
and other large OVDs, are some of the ‘most-loved’ brands in the world.”).
14
months—a feat that took Netflix seven years to achieve.64 This is more than triple the total
number of Charter’s video customers.65 Apple TV+ is estimated to now have 33.6 million
subscribers, which it achieved by providing a free year of service to customers of its hardware
products.66 HBO also recently launched HBO Max, which includes both traditional HBO
in subscribership and platforms, the amount of video streamed over the internet is also increasing
dramatically.
64 Todd Haselton, Disney Shares Jump as Disney+ Subscriptions Pass 50 Million, CNBC (updated Apr. 9,
2020), https://www.cnbc.com/2020/04/08/disney-plus-hits-50-million-subscribers-almost-double-from-febru
ary.html.
65 See News Release, Charter Communications, Inc., Charter Announces First Quarter 2020 Results (May 1,
2020), https://ir.charter.com/static-files/8fcc568f-9121-4781-b5a8-c946b310f36f.
66 Erich Schwartzel et al., Amazon Prime Video Gives Amateur How-To’s, Conspiracy Theories a Stage, Wall
St. J. (Jan. 24, 2020), https://www.wsj.com/articles/amazons-video-library-has-grown-big-on-amateur-content-
11579792605; Get Apple TV+ Free for One Year, Apple, https://offers.appletvapp.apple/ (last visited June 10,
2020).
67 Anthony Ha, HBO Max Launches Today; Here’s What You Need to Know, TechCrunch (May 27, 2020),
https://techcrunch.com/2020/05/27/hbo-max-launches-today-heres-what-you-need-to-know/.
68 See Anthony, A Look at 2015 at Roku: A Great Year for Streaming, RokuBlog (Dec. 30, 2015),
https://blog.roku.com/a-look-at-2015-at-roku-a-great-year-for-streaming.
69 See Jeff Baumgartner, Roku Ends 2019 with 36.9M ‘Active’ Accounts, Still Can’t Catch Amazon Fire TV,
LightReading (Feb. 13, 2020), https://www.lightreading.com/cable-video/roku-ends-2019-with-369m-active-
accounts-still-cant-catch-amazon-fire-tv-/d/d-id/757494. Not surprisingly, given the above statistics, Roku
stock has increased in value by 755% in just over two years.
15
YouTube announced in May 2019 that it now reaches more 18- to 49-year olds in an
average week than all cable television networks combined and that its watch time (for all
ages) on television screens alone tops 250 million hours per day.70
OVD content viewing increased 24% from 2017 to 2018, reaching 182.1 billion
views/transactions. OVD content viewing through connected television devices
increased by 21% from 2018 to 2019.71
Consumers in OTT-capable homes are now spending 19% of their television time
watching streaming content.72
OVDs Are Offering, Producing, and Controlling Vast Amounts of Content. As a further
marker of their success and power, OVD companies have also been successful in offering vast
original streaming content. The amount and variety of content available on OVD platforms is
impressive:
Netflix catalogs 47,000 TV episodes and 4,000 titles in the U.S. alone;
70 See 2019 Brandcast Stage Highlights: Primetime Is Now Personal, YouTube Official Blog (May 2, 2019),
https://youtube.googleblog.com/2019/05/2019-brandcast-stage-highlights.html.
71 See Nielsen Shares Its Latest Streaming Insights At VidCon 2019, Nielsen (July 16, 2019),
https://www.nielsen.com/us/en/news-center/2019/nielsen-shares-latest-streaming-insights-vidcon-2019/.
72 See Playback Time: Which Consumer Attitudes Will Shape The Streaming Wars?, Nielsen (Feb. 11, 2020),
https://www.nielsen.com/us/en/insights/article/2020/playback-time-which-consumer-attitudes-will-shape-the-
streaming-wars/.
16
At launch, Disney+ included 7,500 episodes and 500 movies.73
Equally if not more impressive is the investment OVD providers are making in original content:
Disney said it expects it will spend about $1 billion in 2020 on original content for the
platform and $2 billion by 2024;76 and
Amazon Prime commissioned more original series than Netflix for the first time ever this
year;77
OVDs have helped drive up the total number of original scripted series—streaming and
the air.78 In 2019, there were an all-time record of 532 scripted television series—an increase of
52% since 2013, the year “House of Cards” debuted on Netflix and streaming started to become
a habit for many viewers. When broken out by platform, the growth in original scripted series on
73 Todd Spangler, Disney+ Content Lineup Will Be Less Than 20% of Netflix’s but Disney Has Higher-Rated
Titles, Variety (Apr. 22, 2019), https://variety.com/2019/digital/news/disney-netflix-streaming-content-
comparison-1203193967/.
74 Anna Nicolaou & Tim Bradshaw, Apple Splashes $6bn on New Shows in Streaming Wars, Fin. Times
(Aug. 19, 2019), https://www.ft.com/content/4f7f4326-c2bf-11e9-a8e9-296ca66511c9.
75 John Koblin, Peak TV Hits a New Peak, With 532 Scripted Shows, N.Y. Times (Jan. 9, 2020),
https://www.nytimes.com/2020/01/09/business/media/tv-shows-2020.html.
76 Sarah Whitten, Disney+ Streaming Service will be Available Starting Nov. 12 for $6.99 a Month, CNBC
(updated Apr. 12, 2019), https://www.cnbc.com/2019/04/11/disney-plus-will-be-available-starting-november-
12-for-6point99-a-month.html.
77 Olivia Deane, Amazon Commissioning Overtakes Netflix for the First Time, Ampere Analysis (Feb. 5,
2020), https://www.ampereanalysis.com/insight/amazon-commissioning-overtakes-netflix-for-the-first-time.
78 Nathan McAlone, This Chart Shows How the Number of TV Shows Being Made has Exploded in the Last
Few Years, Business Insider (Oct. 31, 2016), https://www.businessinsider.com/tv-show-growth-2002-2015-
2016-10.
79 John Koblin, Peak TV Hits a New Peak, With 532 Scripted Shows, N.Y. Times (Jan. 9, 2020),
https://www.nytimes.com/2020/01/09/business/media/tv-shows-2020.html.
17
In addition to pure volume, the quality of OVD content is impressive. OVD providers
now boast some of the most popular and critically acclaimed video content, and are increasingly
winning Golden Globes, Emmy’s, and Oscars. Netflix received 34 Golden Globe and 24 Oscar
nominations in 2020, the most of any movie studio.80 2019’s Emmy Awards were dominated by
HBO, Amazon, and Netflix, and just as tellingly the major OTT platforms all spent heavily on
commercial advertising during the show.81 A small sampling of the content that has received
Netflix: Marriage Story, Roma, The Crown, House Of Cards, Stranger Things, Orange is
the New Black, Bloodline, GLOW;
Apple TV+: The Morning Show (won two Golden Globe nominations its first season).82
Finally, the reach of OVD content completes the picture of a successful video sector. In
fact, Nielsen data shows that the weekly growth in reach for internet-connected devices grew
more than 15 times faster than that of linear television in the first quarter of the year.83
Netflix’s Tiger King reached a U.S. audience of 34.3 million unique viewers within the
first 10 days of its release, more than six times the size of the finale audience for NBC’s
The Office.84 Tiger King was also the most-tweeted TV show over that time period.85
80 See Rick Marshall, Netflix Dominates 2020 Oscar Nominations, but Surprises and Snubs Persist, Digital
Trends (Jan. 13, 2020), https://www.digitaltrends.com/movies/2020-oscar-nominations-surprises-snubs; See
Ellen Gamerman and John Jurgensen, Netflix Dominates Golden Globe Nominations, Wall Street J. (Dec. 10,
2019), https://www.wsj.com/articles/golden-globe-nominations-pit-streamers-against-studios-11575896199.
81 See Julia Alexander, HBO Won Emmys Night, But The Future Belongs To Streaming Platforms, Verge
(Sept. 23, 2019), https://www.theverge.com/2019/9/23/20879545/emmy-awards-2019-winners-amazon-netflix
-apple-disney-hbo-commercials-streaming-wars.
82 See supra notes 80 & 81.
83 See Dan Robbins, Media Consumption While Sheltering at Home: Streaming, AVOD, TVOD, Roku (2020),
https://advertising.roku.com/Insights/Media-Consumption-While-Sheltering-at-Home-Streami.
18
In the first 10 days of viewing, Netflix’s Stranger Things saw 31.2 million unique
viewers for season two and 36.3 million for season three.86
networks aggressively to increase the speeds they offer customers. 88 Since 2016, Charter has
invested over $34 billion in infrastructure and technology, including DOCSIS 3.1, to retain its
status as an industry leader in fixed wireline speeds, and has increased its maximum download
speeds to nearly 1 Gbps across virtually its entire footprint with minimum download speeds of at
least 100 Mbps nationwide and at least 200 Mbps in 60% of its footprint. Charter’s ongoing
investment to increase broadband speeds is not a response to any government mandate, but is
84 ‘The Office’ Finale Draws Season High of 5.7 Million Viewers, Reuters (May 17, 2013),
https://www.reuters.com/article/entertainment-us-theoffice-ratings/the-office-finale-draws-season-high-of-5-7-
million-viewers-idUSBRE94G0UJ20130517.
85 Todd Spangler, ‘Tiger King’ Nabbed Over 34 Million U.S. Viewers in First 10 Days, Nielsen Says
(EXCLUSIVE), Variety (Apr. 8, 2020), https://variety.com/2020/digital/news/tiger-king-nielsen-viewership-
data-stranger-things-1234573602/.
86 Id.
87 See Todd Spangler, ‘The Mandalorian’ Demand Surges in Debut Week But Trails ‘Stranger Things,’ DC’s
‘Titans’, Variety (Nov. 19, 2020), https://variety.com/2019/digital/news/the-mandalorian-demand-premiere-
stranger-things-titans-1203409008//.
88 See Industry Analysis Division, Office of Economics & Analytics, Internet Access Services: Status as of
December 31, 2017 at 5-6 (Aug. 2019), https://docs.fcc.gov/public/attachments/DOC-359342A1.pdf (charting
the growth in connection speeds from December 2014 through December 2017); cf. New York v. Deutsche
Telekom AG, No. 19 Civ. 5434, __ F. Supp. 3d __, 2020 WL 635499, at *5 (S.D.N.Y. Feb. 11, 2020) (finding
that consumers choose mobile wireless providers based on, among other things, “the speeds and consistency of
coverage provided by those networks”). See also In re Applications of T-Mobile US, Inc., and Sprint
Corporation For Consent To Transfer Control of Licenses and Authorizations, Memorandum Opinion and
Order, Declaratory Ruling, and Order of Proposed Modification, 34 FCC Rcd 10,578, 10,580-81 ¶ 3 (2019)
(“T-Mobile Order”).
19
instead largely in response to the customer demand for access to OVD content.89 This is not the
Other companies have followed suit. Mobile providers such as T-Mobile and Sprint have
committed to deploying 5G service to cover 97% of the U.S. population within three years of the
closing of their merger.90 Providers of all stripes will inevitably follow suit in the coming years
In addition to increasing speeds, Charter and other cable operators have embraced OVDs
such as Netflix to make access to third-party content easier for customers. Charter has integrated
Netflix into its Spectrum Guide interface,91 and is actively considering doing the same for other
OVDs.92 Comcast has taken a similar approach by incorporating Netflix subscriptions into its
Again, these steps by Charter and other cable providers are not due to any government
mandate; they are just good business. The vast majority of Charter’s broadband customers (and
a healthy majority of its video subscribers) subscribe to one or more OVD services like Netflix,
89 See Merger Order, 31 FCC Rcd at 6506-07 ¶ 388 (requiring Charter to complete build-out services with
download speeds of 60 Mbps only).
90 T-Mobile Order, 34 FCC Rcd at 10,589 ¶ 26.
91 See supra note 20.
20
Amazon Prime Video, and Hulu.95 As these numbers show, the success of OVDs has
transformed the video experience for consumers, who now have the ability to choose what
content they receive and what platforms they get it on, creating a line-up that matches their
particular needs and interests. Disrupting access to this highly valued content would only hurt
Charter’s broadband business. As the Commission has consistently recognized, the value of
broadband networks depends in large part on their ability to offer seamless access to the content
Today, of the six largest broadband providers that together serve approximately 83% of
the market, all but one that is free to do so has adopted some type of data cap or similar data
usage policies to help manage their networks.97 They are able to do so because, unlike Charter,
they are not subject to a condition that artificially and unilaterally restricts the packages available
to their customers. For instance, their websites reveal that Comcast, Cox, Altice, AT&T U-
Verse, and Verizon Fios each have data cap or similar data usage policies.
Comcast’s website says if subscribers consume more than 1 TB of data each month, they
pay $10 for each additional 50 GB of data used, while a subscriber’s total monthly
charges are capped at $200.98 Comcast also offers its subscribers who regularly use more
21
than 1 TB of data each month an Unlimited Data Option for an additional $50 per
month.99
Cox Communications’ website also describes its 1 TB data usage plan, with the option of
purchasing an unlimited plan or 500 GB of extra data for an additional monthly
charge.100
Altice’s Suddenlink website offers its subscribers a variety of different internet service
plans, including some with data caps.101
AT&T’s U-Verse website offers a suite of broadband service plans to its subscribers,
allowing them to select between plans with various monthly data allowances as well as an
unlimited plan.102
Verizon’s Fios website also offers broadband plans that are more tailored to consumers
with average internet consumption needs, though it has opted for a different approach that
includes prepaid offerings.103
Mobile broadband providers also regularly include data caps into their broadband
offerings.104
data.” Id. With a terabyte of data each month, Comcast notes that its subscribers can stream between 600 and
700 hours of HD video, play online games for more than 12,000 hours, stream more than 15,000 hours of
music, or upload and download more than 60,000 hi-res photos. There are no more than 744 hours in a month,
so it stands to reason that 1 TB should be more than adequate for most users.
99 Id.
100 What You Can do with 1 TB of Data?, Cox Communications, https://www.cox.com/residential/education-
center/internet/data-usage.html (last visited June 10, 2020); Unlimited and 500 GB Additional Data Plans, Cox
Communications, https://www.cox.com/residential/support/unlimited-and-500-gb-additional-data-plans.html
(last visited June 10, 2020).
101 See Data Plans: Frequently Asked Questions, Suddenlink, https://www.suddenlink.com/data-plans (last
visited June 16, 2020).
102 See Home Internet Data Usage Information, AT&T, https://www.att.com/support/article/u-verse-high-
speed-internet/KM1010099 (last visited June 10, 2020).
103 Press Release, Verizon, Verizon Introduces First Ever Fios Prepaid Triple Play with Pay-as-You-Go Fios
TV, Internet and Home Phone (Mar. 6, 2017), https://www.verizon.com/about/news/verizon-introduces-first-
ever-fios-prepaid-triple-play-pay-you-go-fios-tv-internet-and-home.
104 See, e.g., Bevin Fletcher, AT&T Updates Unlimited Plans, Top Tier Sports 5G-Ready Data Cap,
FierceWireless (Oct. 31, 2019), https://www.fiercewireless.com/operators/at-t-refreshes-unlimited-plans-top-
tier-sports-5g-ready-data-cap; Todd Haselton, Your Phone’s Unlimited Data Plan Isn’t Really Unlimited –
This is What You Really Get, CNBC.com (July 14, 2018), https://www.cnbc.com/2018/07/13/unlimited-data-
plan-caps-verizon-att-tmobile-sprint.html.
22
Critically, the use of data caps by these major broadband providers has not hindered the
OVD marketplace. As demonstrated above, OVDs are thriving and consumers have never had
D. There Is No Need to Retain the DC/UBP Condition for Another Two Years.
The examples above reveal that broadband providers need to be able to manage their
networks in a way that ensures that moderate and heavy users of broadband alike can receive the
speeds, and data plans, that are best for them. As data usage skyrockets, the DC/UBP Condition
artificially hamstrings Charter’s ability to allocate the costs of maintaining its network in a way
that is efficient and fair for all of its customers—above-average, average, and light users alike.
Charter should be afforded the same flexibility as other broadband providers to respond to
In short, tremendous changes in the marketplace have rendered the DC/UBP Condition
no longer necessary, and thus ending it in 2021 would be in the public interest.
In 2016, the Interconnection Condition was imposed due to FCC concern that Charter
would otherwise “gain the ability to harm online video distributors” by increasing
interconnection costs for OVDs.105 However, as outlined above, in the years since the
Conditions were imposed, OVDs are even more numerous,106 more popular,107 and more
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formidable108 today than they were in 2016. Seemingly insatiable consumer demand for content
only bolsters their already strong interconnection negotiating positions. Consequently, just as
with the DC/UBP Condition, marketplace changes mean that any reason that may have justified
agreements that did not include any government-imposed conditions, rules or policies, without
In 2014, Comcast reached an interconnection agreement with Netflix that allowed the
streaming company to transmit content directly to Comcast customers instead of using
intermediaries.109
In 2014, Verizon reached an interconnection agreement with Netflix that allows Netflix
to bypass any potential congestion at the interconnection points with ISPs and transit
providers.110
three months of availability, Disney+ signed up an astonishing 28.6 million users, see Brooks Barnes, Disney
Plus Racks Up 28.6 Million Subscribers, N.Y. Times (Feb. 4, 2020), https://www.nytimes.com/2020/02/04/
business/media/disney-earnings.html, nearly doubling the total number of Charter’s video customers, see News
Release, Charter Communications, Inc., Charter Announces Fourth Quarter 2019 Results (Jan. 31, 2020),
https://ir.charter.com/news-releases/news-release-details/charter-announces-fourth-quarter-2019-results.
108 See supra Section I.A.
109 See Press Release, Comcast, Comcast And Netflix Team Up To Provide Customers Excellent User
Experience (Feb. 23, 2014), https://corporate.comcast.com/news-information/news-feed/comcast-and-netflix.
110 Jon Brodkin, Netflix Pays Verizon For Network Connection To Speed Up Video, Ars Technica (Apr. 28,
2014), https://arstechnica.com/tech-policy/2014/04/netflix-and-verizon-reach-interconnection-deal-to-speed-up
-video/.
111 See Alina Selyukh, Netflix Agrees To Pay AT&T To Ensure Smooth Video Downloads, Reuters (July 29,
2014), https://www.reuters.com/article/us-at-t-netflix/netflix-agrees-to-pay-att-to-ensure-smooth-video-down
loads-idUSKBN0FY2FI20140729.
24
Yet even with these agreements in place, as demonstrated above, the OVD marketplace
has continued to grow and thrive.112 OVDs also enjoy growing access to interconnection
alternatives. In the Restoring Internet Freedom Order, the Commission identified direct
interconnection and content delivery networks (“CDNs”) as innovative new ways for OVDs to
deliver their content to consumers.113 The Commission noted that these innovations would be
exchange market.114 In the years since, data suggest that there is a healthy and competitive
market for such alternatives, with transit prices decreasing and the largest CDNs gaining market
share.115 These trends indicate that the Commission’s expectations about the availability of
interconnection alternatives have been borne out, with OVDs enjoying additional ways to reach
Indeed, the entities on the other side of the negotiation include some of the biggest names
in technology: Netflix, Google, Akamai, Amazon, Facebook, Apple, Microsoft, Dropbox, and
Yahoo. The Commission recently observed that large edge providers such as Amazon and
Google, both of which control a significant portion of the OVD market, likely enjoy significant
25
market advantages that restrain broadband providers’ exercise of power.116 That disparity has
only grown since 2018: Only four U.S. companies have achieved market capitalizations
exceeding $1 trillion—Apple, Amazon, and Alphabet, and Microsoft—and all four are parent
companies of OVDs and/or OVD platforms.117 Compare this to Charter’s market capitalization
of roughly $124 billion, and it is clear that OVDs are formidable economic entities.118
Finally, the Interconnection Condition should sunset because it impedes Charter from
operating its network efficiently. The Interconnection Condition imposes requirements untied to
engineering or economic realities. For instance, the Condition requires Charter to maintain ten
points of presence regardless of changes in traffic patterns or demand. 119 But rigid requirements
such as these are not necessary as Charter has a natural incentive to maintain optimal network
quality of service to its customers. Consequently, these network requirements and restrictions
interfere with Charter’s efficient management of its evolving broadband network without
116 Restoring Internet Freedom Order, 33 FCC Rcd at 390 ¶ 134 & n.483.
117 See Daisuke Wakabayashi, Google Reaches $1 Trillion in Value, Even as It Faces New Tests, N.Y. Times
(Jan. 16, 2020), https://www.nytimes.com/2020/01/16/technology/google-trillion-dollar-market-cap.html; see
also Jennifer Elias, Alphabet, Google’s Parent Company, Hits Trillion-Dollar Market Cap for First Time,
CNBC (updated Jan. 16 2020), https://www.cnbc.com/2020/01/16/alphabet-stock-hits-1-trillion-market-cap-
for-first-time.html.
118 Charter Communications, Inc. (CHTR), https://www.zacks.com/stock/chart/CHTR/fundamental/market-
cap (last visited June 10, 2020).
119 Merger Order, 31 FCC Rcd at 6559, App’x B, Attach. 1 (“To qualify under this IP Interconnect Offer, the
applicant . . . [m]ust interconnect at 8 or more of the New Charter points of presence in the cities listed
below.”).
26
The Interconnection Condition also creates other inefficiencies. For example, it requires
Charter to respond to requests of the interconnecting party to augment Charter’s capacity if port
utilization in either direction exceeds certain specified percentages under conditions set out in the
even though the peering party has no such requirement. These blanket, inflexible requirements
do not represent optimal network management principles. While Charter has the incentive and
need to continuously update its network, government regulation of Charter’s efforts to manage
its large, sophisticated, and evolving network creates inefficiencies that, over the long term,
In summary, letting the Interconnection Condition expire in 2021 is in the public interest.
Competition is flourishing, with OVDs enjoying both market power and the availability of
interconnection alternatives. The fact that other broadband providers have entered into
interconnection agreements without affecting the robust OVD marketplace proves that the
Condition can be safely removed. In fact, the beneficiaries of the Condition are mostly large,
highly profitable companies with market power to negotiate a balanced agreement. Since 2018,
broadband providers other than Charter have been free to negotiate for interconnection, 122 and
still the OVD marketplace has flourished. Charter’s Interconnection Condition, which
artificially chooses sides in what would be a negotiation between two strong entities, should
120 Id. at 6560-61, App’x B, Attach. 1. Specifically, an interconnecting party can require Charter to upgrade
the capacity at an interconnection point if port utilization exceeds 70% of the available capacity for a requisite
period of time, or to reduce capacity if port utilization falls below 30% of the available capacity for 6
consecutive months. Id.
121 See id. (“Neither party shall charge the other for any required augments.”).
122 Restoring Internet Freedom Order, 33 FCC Rcd at 411-12 ¶ 168.
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therefore sunset at the end of five years, as allowed for in the FCC’s merger conditions
framework.
CONCLUSION
For the foregoing reasons, the Commission should grant Charter’s Petition to end the
DC/UBP and Interconnection Conditions on May 18, 2021, as contemplated in the Merger
Order. The seven-year term for the Conditions was a ceiling, included to allow the OVD market
“room to become more mature and better positioned to withstand attempts by New Charter to
impose data caps and UBP at levels indeed to blunt their competitiveness.”123 The five-year
trigger was included in recognition of the fact that the OVD market might mature sooner. And,
indeed, the OVD marketplace has flourished in the four years since the merger closed. In fact,
far from seeking to harm OVDs, Charter, like many other established broadband providers, is
actually actively working to increase its subscribers’ access to online video services. Eliminating
these Conditions at the end of five years will therefore advance, rather than thwart the
competitive gains that have been made, giving Charter the flexibility it needs to best meet the
data usage needs of all of its subscribers and to configure its network to deliver data in the most
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Respectfully submitted,
29