Operating Instructions

Cordless Telephone
Model No. KX-TGC350
KX-TGC352
Cordless Telephone with
Digital Answering Machine
Model No. KX-TGC360
KX-TGC362
KX-TGC364
KX-TG3620

Model shown is KX-TGC350.

Before initial use, see “Getting Started”

on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.

Consulte “Guía Rápida Española”, página 36.

For assistance, visit our Web site: http://shop.panasonic.com/support for

customers in the U.S.A.

Please register your product: http://shop.panasonic.com/support

Table of Contents
Introduction Listening to messages ...............................24
Model composition .......................................3 Remote operation .......................................25
Accessory information ..................................3 Answering system settings .........................26
Graphical symbols for use on equipment and Useful Information
their descriptions ..........................................4 Voicemail service .......................................28
Important Information Error messages ..........................................29
For your safety .............................................5 Troubleshooting .........................................29
Important safety instructions ........................6 Wall mounting (Charger only) ....................32
For best performance ...................................6 FCC and other information .........................33
Other information .........................................7 Guía Rápida Española
Specifications ...............................................7 Guía Rápida Española ...............................36
Getting Started Appendix
Setting up .....................................................8 Customer services .....................................40
Controls ........................................................9 Limited Warranty (ONLY FOR U.S.A.) .......41
Display icons ..............................................10
Language settings ......................................10 Index
Date and time .............................................10 Index...........................................................43
Recording your greeting message
(KX-TGC360 series) ...................................11
Other settings .............................................11

Making/Answering Calls
Making calls ...............................................12
Answering calls ..........................................12
Useful features during a call .......................12
Intercom .....................................................13

Phonebook
Phonebook .................................................14
Speed dial ..................................................15

Programming
Menu list .....................................................17
Alarm ..........................................................20
Silent mode ................................................20
Call block ....................................................20
Other programming ....................................21
Registering a handset to the base unit .......22

Caller ID Service
Using Caller ID service ...............................23
Caller list ....................................................23

Answering System
Answering system (KX-TGC360 series) ....24
Turning the answering system on/off .........24
Greeting message ......................................24

2
 Introduction

Model composition
Base unit Handset
Series Model No.
Part No. Part No. Quantity
KX-TGC350 KX-TGC350 KX-TGC350 KX-TGCA35 1
series KX-TGC352 KX-TGC350 KX-TGCA35 2
KX-TGC360 KX-TGC360 KX-TGC360 KX-TGCA35 1
series KX-TGC362 KX-TGC360 KX-TGCA35 2
KX-TGC364 KX-TGC360 KX-TGCA35 4
KX-TG3620 KX-TGC360 KX-TGCA35 1

Accessory information
Supplied accessories
Quantity

No. Accessory item/Part number KX-TGC350 KX-TGC352 KX-TGC364

KX-TGC360 KX-TGC362
KX-TG3620
A AC adaptor/PNLV226-0X 1 1 1
B Telephone line cord/
PQJA10075Y (Black) or 1 1 1
PQJA10075Z (Transparence)
C Rechargeable batteries/HHR-4DPA 2 4 8
D Handset cover*1/PNYNTGCA35BR 1 2 4
E Charger/PNLC1073ZB – 1 3

*1 The handset cover comes attached to the handset.

A B C D E

Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 40).

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Introduction
Accessory item Model number/Specifications
Rechargeable HHR-4DPA
batteries R To order, please visit http://shop.panasonic.com/support
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Range extender*1 KX-TGA405, KX-TGA407

*1 By installing this unit, you can extend the range of your phone system to include areas
where reception was previously not available. This product can be purchased online. Please
visit our Web site: http://shop.panasonic.com/support

Expanding your phone system

Handset (optional): KX-TGDA20
You can expand your phone system by registering optional handsets (6 max.) to a single base
unit.

Graphical symbols for use on equipment and their

descriptions
Symbol Explanation Symbol Explanation
Alternating current (A.C.) Class P equipment
(equipment in which
protection against electric
shock relies on Double
Insulation or Reinforced
Insulation)
Direct current (D.C.) “ON” (power)

Protective earth “OFF” (power)

Protective bonding earth Stand-by (power)

Functional earth “ON”/“OFF” (power;

push-push)

For indoor use only Caution, risk of electric

shock

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 Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
For your safety placed under heavy objects.
To prevent severe injury and loss of life/
property, read this section carefully before Operating safeguards
using the product to ensure proper and safe
R Unplug the product from power outlets
operation of your product.
before cleaning. Do not use liquid or
aerosol cleaners.
WARNING R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
Power connection allow it to become wet at all. This may
R Use only the power source marked on the cause a fire. If the telephone line cord plug
product. becomes wet, immediately pull it from the
R Do not overload power outlets and telephone wall jack, and do not use.
extension cords. This can result in the risk
of fire or electric shock. Medical
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so R Consult the manufacturer of any personal
may cause electric shock and/or excessive medical devices, such as pacemakers or
heat resulting in a fire. hearing aids, to determine if they are
R Regularly remove any dust, etc. from the adequately shielded from external RF
AC adaptor/power plug by pulling it from (radio frequency) energy. (The product
the power outlet, then wiping with a dry operates in the frequency range of
cloth. Accumulated dust may cause an 1.92 GHz to 1.93 GHz, and the RF
insulation defect from moisture, etc. transmission power is 115 mW (max.).)
resulting in a fire. R Do not use the product in health care
R Unplug the product from power outlets if it facilities if any regulations posted in the
emits smoke, an abnormal smell, or makes area instruct you not to do so. Hospitals or
an unusual noise. These conditions can health care facilities may be using
cause fire or electric shock. Confirm that equipment that could be sensitive to
smoke has stopped emitting and contact us external RF energy.
at http://shop.panasonic.com/support
R Unplug from power outlets and never touch
the inside of the product if its casing has
CAUTION
been broken open.
R Never touch the plug with wet hands. Installation and location
Danger of electric shock exists. R Never install telephone wiring during an
electrical storm.
Installation R Never install telephone line jacks in wet
locations unless the jack is specifically
R To prevent the risk of fire or electrical
designed for wet locations.
shock, do not expose the product to rain or
R Never touch uninsulated telephone wires or
any type of moisture.
terminals unless the telephone line has
R Do not place or use this product near
been disconnected at the network interface.
automatically controlled devices such as
R Use caution when installing or modifying
automatic doors and fire alarms. Radio
telephone lines.
waves emitted from this product may cause
R The AC adaptor is used as the main
such devices to malfunction resulting in an
disconnect device. Ensure that the AC
accident.
outlet is installed near the product and is
easily accessible.

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 Important Information
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed. Important safety
– there is a power failure. instructions
When using your product, basic safety
Battery precautions should always be followed to
R We recommend using the batteries noted reduce the risk of fire, electric shock, and
on page 4. USE ONLY rechargeable injury to persons, including the following:
Ni-MH batteries AAA (R03) size. 1. Do not use this product near water for
R Do not mix old and new batteries. example, near a bathtub, washbowl,
R Do not open or mutilate the batteries. kitchen sink, or laundry tub, in a wet
Released electrolyte from the batteries is basement or near a swimming pool.
corrosive and may cause burns or injury to 2. Avoid using a telephone (other than a
the eyes or skin. The electrolyte is toxic and cordless type) during an electrical storm.
may be harmful if swallowed. There may be a remote risk of electric
R Exercise care when handling the batteries. shock from lightning.
Do not allow conductive materials such as 3. Do not use the telephone to report a gas
rings, bracelets, or keys to touch the leak in the vicinity of the leak.
batteries, otherwise a short circuit may 4. Use only the power cord and batteries
cause the batteries and/or the conductive indicated in this manual. Do not dispose of
material to overheat and cause burns. batteries in a fire. They may explode.
R Charge the batteries provided with or Check with local codes for possible special
identified for use with this product only, in disposal instructions.
accordance with the instructions and SAVE THESE INSTRUCTIONS
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger). For best performance
Failure to follow these instructions may
cause the batteries to swell or explode. Environment
Attention: R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
A nickel metal hydride battery that is
greater than 40 °C (104 °F). Damp
recyclable powers the product you have
basements should also be avoided.
purchased.
R Operating the product near electrical
Please call 1-800-8-BATTERY
appliances may cause interference. Move
(1-800-822-8837) for information on how to
away from the electrical appliances.
recycle this battery.

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 Important Information

Other information Specifications

CAUTION: Risk of explosion if battery is R Standard:
replaced by an incorrect type. Dispose of used DECT 6.0 (Digital Enhanced
batteries according to the instructions. Cordless Telecommunications 6.0)
R Frequency range:
1.92 GHz to 1.93 GHz
Notice for product disposal, transfer, R RF transmission power:
or return 115 mW (max.)
R This product can store your private/ R Power source:
confidential information. To protect your 120 V AC, 60 Hz
privacy/confidentiality, we recommend that R Power consumption:
you erase information such as phonebook Base unit*1:
or caller list entries from the memory before Standby: 0.6 W
you dispose of, transfer, or return the Maximum: 3.2 W
product. Base unit*2:
Standby: 0.7 W
Notice Maximum: 3.5 W
Charger:
Standby: 0.1 W
Maximum: 1.8 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
*1 KX-TGC350 series
*2 KX-TGC360 series

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Getting Started

Battery installation
Setting up R USE ONLY rechargeable Ni-MH batteries
AAA (R03) size (1).
Connections R Do NOT use alkaline/manganese/Ni-Cd
Connect the AC adaptor to the unit by batteries.
pressing the plug firmly. R Confirm correct polarities ( , ).
Fasten the cord by hooking it. 1
Connect the AC adaptor to the power
outlet.
Connect the telephone line cord to the
unit, then to the single-line telephone jack
(RJ11C) until you hear a click.
A DSL/ADSL filter (not supplied) is
required if you have a DSL/ADSL service.

Battery charging
4 Charge for about 7 hours.

Note for battery charging

R Clean the charge contacts with a soft and
dry cloth once a month. Before cleaning the
5 unit, disconnect from power outlets and any
3
4 telephone line cords.

Battery level
1 2
Icon Battery level
High
Medium
Low
Needs charging.

Empty

Ni-MH battery performance (supplied

batteries)
Operation Operating time
In continuous use 9 hours max.*1
Not in use (standby) 4 days max.*1

*1 If eco mode is on.

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 Getting Started
Note: M N (TALK)
R Actual battery performance depends on Dial keypad (*: TONE)
usage and ambient environment. MZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Intelligent eco mode Display
This feature automatically reduces handset MOFFN
power consumption whenever possible. MFLASHNMCALL WAITN
MINTERCOMN
When it is activate, is displayed. R This feature is available between 2
handsets.
Charge contacts
Soft keys
Controls Navigator key
– MDN, MCN, MFN, or MEN: Scroll through various
Handset lists and items.
– VOL. (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
F – MFN : View the phonebook entry.
– MEN REDIAL: View the redial list.
– MCN CID (Caller ID): View the caller list.

G
Base unit
n KX-TGC350 series
A B
A

B H

D I
J
E
K
Charge contacts
M N (LOCATOR)

A A

Speaker

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 Getting Started
n KX-TGC360 series Item Meaning
A B C D E F
Ringer volume is off.
(page 12)
Silent mode is on. (page 20)
Call sharing mode is off.
(page 19)
Alarm is on. (page 20)
Handset number
Battery level
Blocked call (page 20)
Clarity booster is on
automatically.
G H I J K In use Answering system is being
used by the base unit
Charge contacts
(KX-TGC360 series) or
M N (Repeat)
another handset.
MjN/MkN (VOLUME: Volume up/down)
M N (LOCATOR) Line in Someone is using the line.
Speaker use
MERASEN
ANSWER ON/OFF indicator
MANSWER ON/OFFN
M N (PLAY/STOP) Language settings
Message indicator
M N (Skip)
Display language
1 MMENUN#110
Display icons 2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Handset display items
Item Meaning Voice guidance language
Within base unit range (KX-TGC360 series)
Out of base unit range 1 MMENUN#112
The line is in use. 2 MbN: Select the desired setting. a
R When flashing: MSAVEN a MOFFN
The call is put on hold.
R When flashing rapidly: An
incoming call is now being
received. Date and time
Eco mode is on. (page 9) 1 MMENUN#101
Z Speakerphone is on.
(page 12)

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 Getting Started
2 Enter the current month, date, and year
by selecting 2 digits for each.
Example: July 15, 2016
07 15 16
3 MOKN
4 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30
5 *: Select “AM” or “PM”.
6 MSAVEN a MOFFN
Note:
R Either 12-hour or 24-hour time format is
used depending on the display language.

Recording your greeting

message (KX-TGC360
series)
You can record your own greeting message
instead of using a pre-recorded greeting
message. See page 24 for details.
1 MMENUN#302
2 MbN: “Yes” a MSELECTN
3 Record a greeting message. a MSTOPN
a MOFFN

Other settings
Dialing mode
1 MMENUN#120
2 MbN: Select the desired setting. a
MSAVEN a MOFFN

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 Making/Answering Calls

Adjusting the handset ringer volume

Making calls Press MDN or MCN repeatedly while ringing.
1 Lift the handset and dial the phone
number. Adjusting the base unit ringer volume
R To correct a digit, press MCLEARN. (KX-TGC360 series)
2 M N or MZN Press MjN or MkN repeatedly.
R To adjust the receiver or speaker R To turn the ringer off, press and hold MkN
volume, press MDN or MCN repeatedly. until the unit beeps.
3 When you finish talking, press MOFFN.
Note:
R To switch back to the receiver, press MZN/ Useful features during a
M N.
call
Making a call using the redial list Hold
The last 5 phone numbers dialed are stored in
the redial list. 1 Press MMENUN during an outside call.
1 MEN REDIAL 2 MbN: “Hold” a MSELECTN
2 MbN: Select the desired entry. a M N 3 To release hold, press M N.
Note:
Pause (for PBX/long distance service R After holding for 10 minutes, the call is
users) disconnected.
A pause is sometimes required when making
calls using a PBX or long distance service. Mute
When storing a calling card access number
and/or PIN in the phonebook, a pause is also 1 Press MMUTEN during a call.
needed (page 15).
Example: If you need to dial the line access
2 To return to the call, press MMUTEN.
number “9” when making outside calls with a
PBX: Flash
1 9 a MDN (Pause) MFLASHN allows you to use the special
2 Dial the phone number. a M N features of your host PBX.
Note:
R To change the flash time, see page 19.
Answering calls
For call waiting or Call Waiting
1 Lift the handset and press M N or M N
when the unit rings. Caller ID service users
2 When you finish talking, press MOFFN. To use call waiting or Call Waiting Caller ID,
Auto talk: You can answer calls simply by you must first subscribe with your phone
lifting the handset (page 19). service provider.
Temporary handset ringer off: Press M N. This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.

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 Making/Answering Calls
If you subscribe to both Caller ID and Call R To put the outside call on hold:
Waiting with Caller ID services, the 2nd MMENUN a MbN: “Hold” a
caller’s information is displayed on the MSELECTN
handset that is in use after you hear the call To resume the conference: MMENUN
waiting tone. a MbN: “Conf.” a MSELECTN
1 Press MCALL WAITN to answer the 2nd R To cancel the conference: MMENUN a
call. MbN: “Stop conference” a
2 To switch between calls, press MCALL MSELECTN
WAITN.
Note:
R Please contact your phone service provider Intercom
for details and availability of this service in
your area.
Making an intercom call
Temporary tone dialing (for 1 MINTERCOMN.
When 3 or more handsets are
rotary/pulse service users) registered:
Press * (TONE) before entering access MbN: Select the desired unit. a MSELECTN
numbers which require tone dialing.

Call share
While you are on an outside call, another unit
can join the conversation. Only 2 units can join
an outside call.
Note:
R To prevent other users from joining your
conversations, turn call sharing mode off
(page 19).

Transferring calls, conference

calls
1 During an outside call, press
MINTERCOMN.
When 3 or more handsets are
registered:
MbN: Select the desired unit. a MSELECTN
2 Wait for the paged party to answer.
R If the paged party does not answer,
press M N to return to the outside
call.
3 To complete the transfer:
Press MOFFN.
To establish a conference call:
MMENUN a MbN: “Conf.” a MSELECTN
R To leave the conference, press MOFFN.

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 Phonebook
2 MbN: Select the desired entry.
Phonebook R To edit the number: MMENUN a MbN:
“Edit” a MSELECTN
You can add 50 names (16 characters max.) Press MEDITN repeatedly until the
and phone numbers (24 digits max.) to the phone number is shown in the desired
phonebook. format. And then, press MSAVEN. Go to
step 5.
Adding phonebook entries 3 MMENUN

1 or MFN a MMENUN
4 MbN: “Save CID” a MSELECTN

2 MbN: “Add new entry” a MSELECTN

5 MbN: “Phonebook” a MSELECTN

3 Enter the party’s name. a MOKN

6 Continue from step 3, “Editing entries”,
page 15.
4 Enter the party’s phone number. a MOKN
5 MbN: Select the desired group. a Groups
MSELECTN 2 times a MOFFN
You can assign your phone entries to groups
for each searching. You can assign a ringtone
Entering characters to each group to help identify incoming calls
Press the dial key that corresponds to the (Caller ID required).
desired character. Press repeatedly to scroll
through the available characters. Changing group names/setting ringer
The following operations are also available.
ID
Key Operation
1 or MFN a MMENUN
* Switch between the
uppercase and lowercase
2 MbN: “Group” a MSELECTN
(A « a) 3 MbN: Select the desired group. a
MSELECTN
MFN MEN Move the cursor
MCLEARN Erase the character or number
4 To change group names
MbN: “Group name” a MSELECTN a
R To erase all, press and
Edit the name. a MSAVEN
hold it.
To set group ringer tone
MbN: Select the current setting of the
Storing a redial list number to the group ringer tone. a MSELECTN a MbN:
phonebook Select the desired ringer tone. a MSAVEN

1 MEN REDIAL
5 MOFFN

2 MbN: Select the desired entry. a MSAVEN

Finding and calling from a
3 To store the name, continue from step 3,
“Editing entries”, page 15. phonebook entry
1 or MFN
Storing caller information to the
phonebook 2 MbN: Select the desired entry.
3 M N
1 MCN CID

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 Phonebook

Editing entries
Speed dial
1 Find the desired entry (page 14).
You can assign 1 phone number to each of
2 MMENUN a MbN: “Edit” a MSELECTN the dial keys (1 to 9) on the handset.
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a Adding phone numbers to speed
MOKN
dial keys
5 MbN: Select the desired group (page 14).
n By entering phone numbers:
a MSELECTN 2 times a MOFFN
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
Erasing an entry 2 MbN: “Manual” a MSELECTN
1 Find the desired entry (page 14). 3 Enter the party’s name. a MOKN
2 MMENUN a MbN: “Erase” a MSELECTN 4 Enter the party’s phone number. a
3 MbN: “Yes” a MSELECTN a MOFFN MOKN a MSELECTN a MOFFN
n From the phonebook:

Chain dial 1 Press and hold the desired speed dial

key (1 to 9). a MADDN
This feature allows you to dial phone numbers 2 MbN: “Phonebook” a MSELECTN
in the phonebook while you are on a call. This
feature can be used, for example, to dial a 3 MbN: Select the desired entry. a
calling card access number or bank account MSAVEN a MOFFN
PIN that you have stored in the phonebook, Note:
without having to dial manually. R If you edit a phonebook entry which is
1 During an outside call, press MMENUN. assigned to a speed dial key, the edited
2 MbN: “Phonebook” a MSELECTN entry does not transfer to the speed dial
key.
3 MbN: Select the desired entry.
4 Press MCALLN to dial the number.
Editing an entry
Note:
R When storing a calling card access number
1 Press and hold the desired speed dial key
(1 to 9). a MMENUN
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add 2 MbN: “Edit” a MSELECTN
pauses after the number and PIN as 3 Edit the name if necessary. a MOKN
necessary (page 12).
R If you have rotary/pulse service, you need 4 Edit the phone number if necessary. a
to press * (TONE) before pressing MOKN a MSELECTN a MOFFN
MMENUN in step 1 to change the dialing
mode temporarily to tone. When adding
entries to the phonebook, we recommend
adding * (TONE) to the beginning of
phone numbers you wish to chain dial
(page 14).

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 Phonebook

Erasing an entry
1 Press and hold the desired speed dial key
(1 to 9). a MMENUN
2 MbN: “Erase” a MSELECTN
3 MbN: “Yes” a MSELECTN a MOFFN

Making a call
Press and hold the desired speed dial key (1
to 9). a M N

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 Programming

Menu list
Scrolling through the display menus: MMENUN a Press MCN or MDN to select the desired main
menu. a MSELECTN
OR
Using the direct command code: MMENUN a Enter the desired code.
Example: Press MMENUN#101.
R To exit the operation, press MOFFN.

Display menu tree and direct command code table

Main menu: “Phonebook”
Operation Code Page
Viewing the phonebook entry. #280 14

Main menu: “Caller list”

Operation Code Page
Viewing the caller list. #213 23

Main menu: “Answering device”*1

Sub-menu 1 Sub-menu 2 Settings <Default> Code Page
Play new msg. – – #323 25
Play all msg. – – #324 25
Erase all msg. – – #325 –
Greeting Record greeting – #302 24
Check greeting – #303 24
Pre-recorded – #304 24
Settings Ring count Toll saver #211 26
<4 rings>
2-7 rings
Recording time <3 min> #305 27
1 min
Greeting only*2
Remote code <111> #306 25
Screen call <On> #310 26
Off
Answer on – – #327 –
Answer off – – #328 –

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 Programming
Main menu: “V.M. access” (V.M.: Voicemail)
Operation Code Page
Listening to voicemail messages. #330 28

Main menu: “Intercom”

Operation Code Page
Paging the desired unit. #274 13

Main menu: “Set date & time”

Sub-menu 1 Sub-menu 2 Settings <Default> Code Page
Date and time – – #101 10
Alarm – <Off> #720 20
Once
Daily
Time adjustment*3 – <Caller ID auto> #226 –
Manual

Main menu: “Initial setting”

Sub-menu 1 Sub-menu 2 Settings <Default> Code Page
Ringer setting Ringer volume Off–6 <6> #160 12
Ringer tone*4 <Tone 1> #161 –
Silent mode On #238 20
– On/Off <Off>
Silent mode <11:00 PM/06:00 #237 20
– Start/End AM>
Set date & time Date and time – #101 10
Alarm <Off> #720 20
Once
Daily
Time adjustment*3 <Caller ID auto> #226 –
Manual
Handset name – – #104 21
Call block – – #217 20
First ring <On> #173 21
Off
Block w/o num*2 On #240 21
<Off>
Speed dial – – #261 15

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 Programming
Sub-menu 1 Sub-menu 2 Settings <Default> Code Page
Voice mail Store VM access# – #331 28
VM tone detect <On> #332 28
Off
LCD contrast – Level 1–4 <2> #145 –
Key tone – <On> #165 –
Off
Caller ID edit – <On> #214 23
Off
Auto talk – On #200 12
<Off>
Set tel line Set dial mode <Tone> #120 11
Pulse
Set flash time 80 ms #121 12
90 ms
100 ms
110 ms
160 ms
200 ms
250 ms
300 ms
400 ms
600 ms
<700 ms>
900 ms
Set line mode*5 A #122 –
<B>
Call sharing – <On> #194 13
Off
Registration Register handset – #130 22
Deregistration*2 – #131 22
Change language Display <English> #110 10
Español
Voice prompt*1 <English> #112 10
Español

Main menu: “Customer support”

Operation Code Page
Displaying customer support Web address. #680 –

*1 KX-TGC360 series
*2 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.

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 Programming
*3 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 10).
*4 The preset melodies in this product (“Tone 3” - “Tone 5”, “Melody 1” - “Melody 10”)
are used with permission of © 2012 Copyrights Vision Inc.
*5 Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to “A” if telephone line condition is not good.

2 MbN: Select the desired setting. a

Alarm MSAVEN

An alarm sounds at the set time for 3 minutes

3 Follow the directions on the display to
complete the operation.
once or daily. Alarm can be set for each
handset.
1 MMENUN#720 Changing the start and end time
2 MbN: Select the desired alarm option. a 1 MMENUN#237
MSELECTN
2 Follow the directions on the display to
3 Enter the desired month and date. a complete the operation.
MOKN
4 Set the desired time.
5 *: Select “AM” or “PM”. a MOKN
Call block
6 MbN: Select the desired alarm tone. a
MSELECTN This feature allows the unit to block calls when:
– the unit receives a call from a phone
7 MSELECTN a MOFFN number stored in the call block list as
unwanted (“Storing unwanted callers”,
page 21).
– the unit receives a call without phone
Silent mode number (“Blocking incoming calls that have
Silent mode allows you to select a period of no phone number”, page 21).
time during which the handset will not ring for When a call is received, the unit rings once*1
outside calls. This feature is useful for time while caller information is being received. If
periods when you do not want to be disturbed, the caller’s phone number matches an entry in
for example, while sleeping. Silent mode can the call block list, the unit emits no sound to
be set for each unit. the caller, and disconnects the call. (Caller ID
subscribers only)
Important: *1 This is called first ring. If you do not want
R If you have set the alarm, the alarm sounds the first ring to sound, turn this setting to
even if the silent mode is turned on. “Off” (page 21).
Important:
Turning silent mode on/off R Blocked calls are logged in the caller list.
1 MMENUN#238

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 Programming

Storing unwanted callers Turning the first ring on and off

You can store up to 30 phone numbers in the You can choose whether the first ring sounds
call block list. when a call is received.
Important: “On” (default): The first ring for all calls will be
heard, including calls from blocked phone
R We recommend storing 10 digits (including
numbers.
the area code). If only 7 digits are stored, all
“Off”: The first ring is muted for all calls. If
numbers that have the same last 7 digits
this setting is selected, the unit will never ring
will be blocked.
for calls from blocked phone numbers.
n From the caller list:
1 MMENUN#173
1 MCN CID
2 MbN: Select the desired setting. a
2 MbN: Select the entry to be blocked. MSAVEN a MOFFN
R To edit the number: MMENUN a MbN:
“Edit” a MSELECTN
Press MEDITN repeatedly until the Viewing/editing/erasing call
phone number is shown in the 10-digit block numbers
format. And then, press MSAVEN. Go to
step 5. 1 MMENUN#217
3 MMENUN 2 MbN: Select the desired entry.
4 MbN: “Save CID” a MSELECTN 3 To edit a number:
5 MbN: “Call block” a MSELECTN MEDITN a Edit the phone number. a
MSAVEN a MOFFN
6 MbN: “Yes” a MSELECTN To erase a number:
7 Edit the phone number if necessary (24 MERASEN a MbN: “Yes” a MSELECTN
digits max.). a MOFFN
8 MSAVEN a MOFFN Note:
n By entering phone numbers: R When viewing, “Block w/o num” is
1 MMENUN#217 displayed if the blocking incoming calls
without phone number feature is turned on.
2 MMENUN a MbN: “Add” a MSELECTN To turn the feature off: MERASEN a MCN
3 Enter the phone number (24 digits max.). a MSAVEN a MOFFN
R To erase a digit, press MCLEARN.
4 MSAVEN a MOFFN
Other programming
Blocking incoming calls that
have no phone number Changing the handset name
You can block calls when no phone number is 1 MMENUN#104
provided, such as private callers or out of area
calls. 2 Enter the desired name.
1 MMENUN#240 3 MSAVEN
2 MbN: Select the desired setting. a 4 MbN: Select the desired setting. a
MSAVEN a MOFFN MSELECTN 2 times a MOFFN

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 Programming

Registering a handset to
the base unit
If for some reason the handset is not
registered to the base unit, re-register the
handset.
1 Handset:
MMENUN#130
2 Base unit:
Press and hold M N for about 5 seconds.
R If all registered handsets start ringing,
press M N again to stop, then repeat
this step.
3 Handset:
Press MOKN, then wait until a long beep
sounds.

Deregistering a handset
1 MMENUN#131
R All handsets registered to the base unit
are displayed.
2 MbN: Select the handset you want to
cancel. a MSELECTN
3 MbN: “Yes” a MSELECTN a MOFFN

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 Caller ID Service
5 M N
Using Caller ID service
Important: Auto edit feature
R This unit is Caller ID compatible. To use After you edit and call back a phone number in
Caller ID features, you must subscribe to a the caller list, the unit remembers the way you
Caller ID service. Contact your phone edited the phone number and edits
service provider for details. subsequent calls from the same area code in
the same way.
Note:
Caller ID features
R This feature can be set for each unit
When an outside call is being received, the (page 19).
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent Erasing selected caller
call to the oldest. information
R If the unit cannot receive caller information,
the following is displayed: 1 MCN CID
– “Out of area”: The caller dials from
an area which does not provide a Caller
2 MbN: Select the desired entry.
ID service. 3 MERASEN a MbN: “Yes” a MSELECTN
– “Private caller”: The caller a MOFFN
requests not to send caller information.
– “Long distance”: The caller makes a
long distance call.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.

Caller list
Viewing the caller list and calling
back
1 MCN CID
2 Press MCN to search from the most recent
call, or MDN to search from the oldest call.
3 To call back, press M N.

Editing a caller’s phone number

1 MCN CID
2 MbN: Select the desired entry.
3 MMENUN a MbN: “Edit” a MSELECTN
4 Press MEDITN repeatedly until the phone
number is shown in the desired format.
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 Answering System

Using a pre-recorded greeting

Answering system message
(KX-TGC360 series) Select “Greeting only” in step 2 of
The answering system can answer calls and “Caller’s recording time”, page 27.
record caller messages. If you do not want to
record messages, select “Greeting only”
Resetting to a pre-recorded greeting
as the recording time setting (page 27).
message

Recording capacity 1 MMENUN#304

The total recording time is about 17 minutes, 2 MYESN a MOFFN

including your greeting message. Up to 64
messages can be recorded.
Playing back the greeting
Note:
message
R When message memory becomes full:
– “Messages full” is shown on the 1 MMENUN#303
handset display. 2 To exit, press MOFFN.
– The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering
system is turned on.
Listening to messages
Turning the answering Using the base unit
system on/off When new messages have been recorded,
message indicator on the base unit flashes.
Base unit Press M N (PLAY).
Press MANSWER ON/OFFN to turn on/off the R New messages will be played. If there are
answering system. no new messages, old messages will be
played.

Operating the answering system

Greeting message during playback
Recording your greeting message Key Operation
1 MMENUN#302 MjN or MkN Adjust the speaker
volume
2 MbN: “Yes” a MSELECTN
M N Repeat message
3 After a beep sounds, hold the handset
away and speak clearly into the M N Skip message
microphone. M N (STOP) Stop playback
4 Press MSTOPN to stop recording.a MOFFN MERASEN Erase currently playing
message

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 Answering System

Erasing all messages Calling back (Caller ID subscribers

Press MERASEN 2 times while the unit is not in only)
use.
1 Press MPAUSEN during playback.
2 MbN: “Call back” a MSELECTN
Using the handset
When new messages have been recorded,
“New message” is displayed.
1 To listen to new messages: Remote operation
MMENUN#323 You can use a touch-tone phone to call the
To listen to all messages: unit while away from home and listen to
MMENUN#324 messages.
2 When finished, press MOFFN.
Remote access code
Operating the answering system For security, a 3-digit remote access code
MMENUN a MbN: “Answering device” a must be entered when operating the
MSELECTN answering system remotely. The default
setting is “111”.
Key Operation Important:
MDN or MCN Adjust the receiver/speaker R To prevent unauthorized access to this
volume (during playback) product, we recommend that you regularly
1 or MFN Repeat message (during change the remote code.
playback) 1 MMENUN#306
2 or MEN Skip message (during 2 Enter the desired 3-digit remote access
playback) code.
3 Enter the “Settings” menu R To deactivate remote operation, press
*.
4 Play new messages
3 MSAVEN a MOFFN
5 Play all messages
6 Play greeting message
Using the answering system
76 Record greeting message
remotely
8 Turn answering system on
MPAUSEN Pause message*1
1 Dial your phone number from a
touch-tone phone.
9 or Stop recording
MSTOPN Stop playback
2 After the greeting message starts, enter
your remote access code.
0 Turn answering system off 3 Follow the voice guidance prompts as
*4 Erase currently playing necessary or control the unit using
message remote commands (page 26).
*5 Erase all messages 4 When finished, hang up.
*6 Reset to a pre-recorded
greeting message

*1 To resume playback:
MbN: “Playback” a MSELECTN
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 Answering System

Voice guidance Turning on the answering system

n When the English voice guidance is remotely
selected
During remote operation, the unit’s voice 1 Dial your phone number from a
guidance starts and prompts you to press touch-tone phone.
1 to perform a specific operation, or press 2 Let the phone ring 15 times.
2 to listen to more available operations. R A long beep is heard.
n When the Spanish voice guidance is 3 Enter your remote access code within 10
selected seconds after the long beep.
To start the voice guidance, press 9. The R The greeting message is played back.
voice guidance announces the available R You can either hang up, or enter your
remote commands (page 26). remote access code again and begin
Note: remote operation (page 25).
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Answering system settings
Remote commands Call screening
Key Operation While a caller is leaving a message, you can
listen to the call through the handset’s speaker.
1 Repeat message (during playback)
1 MMENUN#310
2 Skip message (during playback)
2 MbN: Select the desired setting. a
4 Play new messages MSAVEN a MOFFN
5 Play all messages
9 Stop playback*1 Number of rings before the unit
Start voice guidance*2
answers a call
0 Turn answering system off
You can change the number of times the
*4 Erase currently playing message phone rings “Ring count” before the unit
*5 Erase all messages answers calls. You can select 2 to 7 rings, or
“Toll saver”.
*# End remote operation
The default setting is “4 rings”.
(or hang up)
“Toll saver”: The unit’s answering system
*1 For English voice guidance only answers at the end of the 2nd ring when new
*2 For Spanish voice guidance only messages have been recorded, or at the end
of the 5th ring when there are no new
messages.
1 MMENUN#211
2 MbN: Select the desired setting. a
MSAVEN a MOFFN

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 Answering System

Caller’s recording time

You can change the maximum message
recording time allowed for each caller.
1 MMENUN#305
2 MbN: Select the desired setting. a
MSAVEN a MOFFN

Selecting “Greeting only”

You can select “Greeting only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time”, page 27.

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 Useful Information
Example:
Voicemail service 1-222-333-4444 PPPP 8888
In addition to your unit’s answering system
you may also have voicemail service from VM access Pauses Password
your phone service provider. Voicemail is number
an answering service that may be offered by
your phone service provider. This service can
also record calls when you are unavailable to To erase the voicemail access number
answer the phone or when your line is busy.
Messages are recorded on the phone 1 MMENUN#331
company system and not on the unit’s
answering system.
2 Press and hold MCLEARN until all digits
are erased. a MSAVEN a MOFFN
R To use the voicemail service rather than the
unit’s answering system, turn off the
answering system (page 24). Voicemail (VM) tone detection
If you have unit’s answering system set to on
and also the voicemail enabled, the system Your voicemail service provider sends special
with least amount of rings will record the signals to the unit to let you know that you
message first. have new voicemail messages. If you hear a
Example: series of dial tones followed by a continuous
If the unit’s answering system is set to 4 rings dial tone after you press M N, you have new
(page 26) and the voicemail answering system voicemail messages.
provided by your phone company is set to 6 The unit can detect these signals
rings (call your service provider), the unit’s automatically. Turn this feature off in the
answering system will record the incoming call following situations.
first. – You do not subscribe to voicemail service.
– Your phone is connected to a PBX.

Storing the voicemail (VM)

Turning VM tone detection on/off
access number
You can store the phone number used to
1 MMENUN#332
access your voicemail service. 2 MbN: Select the desired setting. a
1 MMENUN#331 MSAVEN a MOFFN

2 Enter your access number. a MSAVEN

a MOFFN Listening to voicemail messages
Note: 1 MMENUN#330
R When storing your voicemail access R The speakerphone turns on.
number and your mailbox password, press 2 Follow the pre-recorded instructions.
MDN (Pause) to add pauses (page 12)
between the access number and the 3 When finished, press MOFFN.
password as necessary. Contact your Note:
phone service provider for the required
R You can also use the MVMN soft key, if
pause time.
displayed, to play new voicemail messages.
R If the handset still indicate there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding # until the handset beeps.

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 Useful Information

Error messages
Display message Cause/solution
Base no power R The handset has lost communication with the base
or unit. Move closer to the base unit and try again.
No link. Re-connect base R Unplug the base unit’s AC adaptor to reset the unit.
AC adaptor. Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 22).
Busy R Other units are in use and the system is busy. Try
again later.
Call phone company for R You have not stored the voicemail access number.
your access # Store the number (page 28).
Check tel line R The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 8).
Error!! R Recording was too short. Try again.
Invalid R There is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 22).
Use rechargeable battery. R A wrong type of battery such as alkaline or
manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 6.

Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.

General use
Problem Cause/solution
The handset does not turn on R Place the handset on the base unit or charger to turn on
even after installing charged the handset.
batteries.
The unit does not work. R Make sure the batteries are installed correctly (page 8).
R Fully charge the batteries (page 8).
R Check the connections (page 8).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 22).

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 Useful Information
Problem Cause/solution
I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
Time on the unit has shifted. R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to “Manual”
(off) (page 18).

Battery recharge
Problem Cause/solution
I fully charged the batteries, but R Clean the battery ends ( , ) and the charge contacts
– still flashes, with a dry cloth and charge again.
– is displayed, or R It is time to replace the batteries (page 8).
– the operating time seems to
be shorter.

Making/answering calls, intercom

Problem Cause/solution
is displayed. R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 22).
Noise is heard, sound cuts in R You are using the handset or base unit in an area with
and out. high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring. R The ringer volume is turned off. Adjust the ringer volume
(page 12, 18).
R Silent mode is turned on. Turn it off (page 20).
I cannot make a call. R The dialing mode may be set incorrectly. Change the
setting (page 11).

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 Useful Information

Caller ID
Problem Cause/solution
Caller information is not R You must subscribe to Caller ID service. Contact your
displayed. phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your phone service provider for details.
Caller information is displayed R Depending on your phone service provider, the unit may
late. display the caller’s information at the 2nd ring or later.

Answering system
Problem Cause/solution
The unit does not record new R The answering system is turned off. Turn it on (page 24).
messages. R The message memory is full. Erase unnecessary
messages (page 24).
R The recording time is set to “Greeting only”. Change
the setting (page 27).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 26) to a lower value, or contact your phone
service provider.

Voicemail
Problem Cause/solution
“New Voice Mail” is shown R Listen your new voicemail messages (page 28).
on the handset display. How do Depending on your voicemail service provider, you may
I remove this message from the need to erase all messages in your voice mailbox in order
display? to remove this message.
R You can remove this message manually by pressing and
holding # until the unit beeps.

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 Useful Information

Liquid damage
Problem Cause/solution
Liquid or other form of moisture R Disconnect the AC adaptor and telephone line cord from
has entered the handset/base the base unit. Remove the batteries from the handset and
unit. leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.

Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

Wall mounting (Charger only)

Note:
R Make sure that the wall and the fixing method are strong enough to support the weight of the
unit.
Drive the screws (1) (not supplied) into the wall.
2 27.2 mm (1 1/16 inches)
2

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 Useful Information

FCC and other information

This equipment complies with Part 68 of the But if advance notice isn't practical, the
FCC rules and the requirements adopted by telephone company will notify the customer
the ACTA. On the bottom of this equipment as soon as possible. Also, you will be
is a label that contains, among other advised of your right to file a complaint with
information, a product identifier in the the FCC if you believe it is necessary.
format US:ACJ----------.
If requested, this number must be provided The telephone company may make changes
to the telephone company. in its facilities, equipment, operations or
L Registration No: procedures that could affect the operation of
– KX-TGC350 series: found the rear of the equipment. If this happens the
the unit telephone company will provide advance
– KX-TGC360 series: found the bottom of notice in order for you to make necessary
the unit modifications to maintain uninterrupted
L Ringer Equivalence No. (REN).......0.1B service.

A plug and jack used to connect this If trouble is experienced with this
equipment to the premises wiring and equipment, for repair or warranty
telephone network must comply with the information, please contact a Factory
applicable FCC Part 68 rules and Service Center or other Authorized Servicer.
requirements adopted by the ACTA. A If the equipment is causing harm to the
compliant telephone cord and modular plug telephone network, the telephone company
is provided with the product. It is designed may request that you disconnect the
to be connected to a compatible modular equipment until the problem is resolved.
jack that is also compliant.
Connection to party line service is subject to
The REN is used to determine the number state tariffs. Contact the state public utility
of devices that may be connected to a commission, public service commission or
telephone line. Excessive RENs on a corporation commission for information.
telephone line may result in the devices not
ringing in response to an incoming call. In If your home has specially wired alarm
most but not all areas, the sum of RENs equipment connected to the telephone line,
should not exceed five (5.0). To be certain ensure the installation of this equipment
of the number of devices that may be does not disable your alarm equipment. If
connected to a line, as determined by the you have questions about what will disable
total RENs, contact the local telephone alarm equipment, consult your telephone
company. For products approved after July company or a qualified installer.
23, 2001, the REN for the product is part of
the product identifier that has the format This equipment is hearing aid compatible as
US:AAAEQ##TXXXX. The digits defined by the FCC in 47 CFR Section
represented by ## are the REN without a 68.316.
decimal point (e.g., 03 is a REN of 0.3).
When you hold the phone to your ear, noise
If this equipment causes harm to the might be heard in your Hearing Aid. Some
telephone network, the telephone company Hearing Aids are not adequately shielded
will notify you in advance that temporary from external RF (radio frequency) energy. If
discontinuance of service may be required. noise occurs, use an optional headset

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 Useful Information
accessory or the speakerphone option (if installation. If this equipment does cause
applicable) when using this phone. Consult harmful interference to radio or television
with your audiologist or Hearing Aid reception, which can be determined by
manufacturer about the availability of turning the equipment off and on, the user is
Hearing Aids which provide adequate encouraged to try to correct the interference
shielding to RF energy commonly emitted by one or more of the following measures:
by digital devices. – Reorient or relocate the receiving
antenna.
WHEN PROGRAMMING EMERGENCY – Increase the separation between the
NUMBERS AND(OR) MAKING TEST equipment and receiver.
CALLS TO EMERGENCY NUMBERS: – Connect the equipment into an outlet on a
1) Remain on the line and briefly explain to circuit different from that to which the
the dispatcher the reason for the call. receiver is connected.
2) Perform such activities in the off-peak – Consult the dealer or an experienced
hours, such as early morning or late radio/TV technician for help.
evenings.
Some cordless telephones operate at
This device complies with Part 15 of the frequencies that may cause interference to
FCC Rules. Operation is subject to the nearby TVs and VCRs. To minimize or
following two conditions: prevent such interference, the base of the
(1) This device may not cause harmful cordless telephone should not be placed
interference, and (2) this device must near or on top of a TV or VCR. If
accept any interference received, including interference is experienced, move the
interference that may cause undesired cordless telephone further away from the TV
operation. or VCR. This will often reduce or eliminate
Privacy of communications may not be interference.
ensured when using this phone.
FCC RF Exposure Warning:
CAUTION: L This product complies with FCC radiation
Any changes or modifications not expressly exposure limits set forth for an
approved by the party responsible for uncontrolled environment.
compliance could void the user’s authority L To comply with FCC RF exposure
to operate this device. requirements, the base unit must be
installed and operated 20 cm (8 inches)
NOTE: or more between the product and all
This equipment has been tested and found person’s body.
to comply with the limits for a Class B digital L This product may not be collocated or
device, pursuant to Part 15 of the FCC operated in conjunction with any other
Rules. These limits are designed to provide antenna or transmitter.
reasonable protection against harmful L For body-worn operation, the handset
interference in a residential installation. This must be used only with a non-metallic
equipment generates, uses, and can radiate accessory. Use of other accessories may
radio frequency energy and, if not installed not ensure compliance with FCC RF
and used in accordance with the exposure requirements.
instructions, may cause harmful
interference to radio communications. Notice:
L FCC ID can be found inside the battery
However, there is no guarantee that compartment or on the bottom of the
interference will not occur in a particular units.

34 For assistance, please visit http://shop.panasonic.com/support

TGC35x_36x(en)_1116_ver012.pdf 34 2015/11/16 9:16:36

 Useful Information
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.

Compatible with
Hearing Aid T-Coil

T
TIA-1083

For assistance, please visit http://shop.panasonic.com/support 35

TGC35x_36x(en)_1116_ver012.pdf 35 2015/11/16 9:16:36

 Guía Rápida Española

Guía Rápida Española

Conexiones

1 Conecte el adaptador de corriente alterna a la unidad presionándolo firmemente.

2 Enganche el cable para fijarlo.
3 Conecte el adaptador de corriente alterna a la toma de corriente.
4 Conecte el cable de la línea telefónica a la unidad, y después a la toma telefónica de una sola línea
(RJ11C) hasta que escuche un clic.
5 Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.

1 2

5
3
4

Instalación y carga de la batería

Cargue aproximadamente durante 7 horas.

Nota:
L UTILICE SOLO baterías recargables de Ni-MH tamaño AAA (R03) ( 1 ).
L NO utilice baterías alcalinas, de manganeso o de Ni-Cd.
L Confirme que las polaridades estén correctas (S, T).
L Cambie el idioma de la pantalla.

36 Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés)

TGC35x_36x(en)_1116_ver012.pdf 36 2015/11/16 9:16:36

 Guía Rápida Española

Sugerencias de operación
Teclas de función
Al oprimir una tecla de función, puede seleccionar la
función que aparece directamente encima de ella en la
pantalla. Preste atención a la pantalla para ver qué
funciones están asignadas a las teclas de función durante
la operación.
Tecla navegadora
− {^}, {V}, {<} o {>}: Navegue por diversas listas y {^}
elementos.
− VOL. (Volumen: {^} o {V}): Ajuste el volumen del
receptor o el altavoz mientras habla. {<} {>}
− {<} k: Vea la entrada del directorio telefónico.
− {V} CID (identificador de llamadas): Vea la lista de
{V}
personas que llamaron.
− {>} REDIAL (Remarcación): Vea la lista de
remarcación.

Cambio de idiomas (Auricular) (predeterminado: “English”)

Cuando instale las baterías por primera vez, es posible que aparezca “Date and time Press SELECT”.
Oprima {OFF} para salir.

Idioma de la pantalla
{MENU} (11) s {r}: “Español” s {GUARDA} s {OFF}
Idioma de la guía de voz
Disponible para: serie KX-TGC360
{MENU} (112 s {r}: “Español” s {GUARDA} s {OFF}

Fecha y hora (Auricular)

1 {MENU} (1)1
2 Introduzca el día, mes y año actuales. s {OK}
3 Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
4 {GUARDA} s {OFF}

Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés) 37

TGC35x_36x(en)_1116_ver012.pdf 37 2015/11/16 9:16:37

 Guía Rápida Española

Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para hacer llamadas Marque el número telefónico. s {C}/{s}
Para contestar llamadas {C}/{s}
Para colgar {OFF}
Para ajustar el volumen del receptor Oprima {^} o {V} repetidamente mientras habla.
o del altavoz
Cómo hacer una llamada usando la {>} REDIAL s {r}: Seleccione la entrada deseada. s {C}
lista de remarcación
Para ajustar el volumen del timbre Oprima {^} o {V} repetidamente mientras timbra.
del auricular
Directorio telefónico (Auricular)
Para añadir entradas 1 {k} o {<} k s {MENU}
2 {r}: “Agregar Ent. Nueva” s {SELEC.}
3 Introduzca el nombre de la persona (máx. 16 caracteres). s
{OK}
4 Introduzca el número telefónico de la persona (máx. 24
dígitos). s {OK}
5 {r}: Seleccione el grupo deseado. s {SELEC.} 2 veces s
{OFF}
Para hacer llamadas 1 {k} o {<} k
2 {r}: Seleccione la entrada deseada. s {C}
Sistema contestador de llamadas (unidad base: serie KX-TGC360)
Contestador encendido/apagado Oprima {ANSWER ON/OFF} para encender y apagar el
contestador de llamadas.
Para escuchar mensajes {P} (PLAY)
Sistema contestador de llamadas (auricular: serie KX-TGC360)
Para escuchar mensajes Para escuchar mensajes nuevos:
{REPRO.} o {MENU} (323
Para escuchar todos los mensajes:
{MENU} (324

38 Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés)

TGC35x_36x(en)_1116_ver012.pdf 38 2015/11/16 9:16:37

 Guía Rápida Española

Preguntas frecuentes
Pregunta Causa y solución
¿Por qué aparece _? L El auricular está demasiado lejos de la unidad base. Acérquelo.
L El adaptador para corriente de la unidad base no está
conectado correctamente. Conecte de nuevo el adaptador para
corriente a la unidad base.
L El auricular no está registrado en la unidad base. Regístrelo.
1 Auricular: {MENU} (13)
2 Unidad base: Oprima y mantenga oprimido {x} durante
aproximadamente 5 segundos.
3 Auricular: Oprima {OK}, y después espere hasta que
suene un pitido largo.
¿Cómo se incrementa el nivel de L Oprima la tecla de navegación {^} repetidamente mientras
volumen del auricular? habla.
¿Por qué hay ruido o se corta la L Trate de reubicar la unidad base de forma que se minimice la
conversación? distancia al auricular.
L Si ocurre el mismo problema aunque el auricular se encuentre
enseguida de la unidad base, visite http://shop.panasonic.com/
support
¿Es posible añadir otro auricular L Sí, puede añadir hasta 6 auriculares (incluyendo los que se
accesorio a mi unidad base? venden con su unidad base) a una sola unidad base.
L Para adquirir auriculares accesorios adicionales (KX-
TGDA20), visite: http://shop.panasonic.com/support
Los usuarios TTY (usuarios con impedimentos auditivos o del
habla) pueden llamar al 1-877-833-8855.
¿Es posible mantener cargando las L Puede dejar el auricular en la unidad base o el cargador en
baterías todo el tiempo? cualquier momento. Esto no daña las baterías.
¿Cómo se contestan las llamadas en L Oprima {CALL WAIT} cuando escuche el tono de llamada en
espera (2a llamada)? espera.

Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés) 39

TGC35x_36x(en)_1116_ver012.pdf 39 2015/11/16 9:16:37

 Appendix

Customer services

Shop
Accessories!
for all your Panasonic gear
Go to
hp://shop.panasonic.com/support
Get everything you need to get the most out of
your Panasonic products
Accessories & Parts for your Camera, Phone, A/V
products, TV, Computers & Networking, Personal
Care, Home Appliances, Headphones, Baeries,
Backup Chargers & more…
Customer Services Directory
For Product Informa!on, Opera!ng Assistance,
Parts, Owner’s Manuals, Dealer and Service info
go to hp://shop.panasonic.com/support

For the hearing or speech impaired TTY: 1- 877-833-8855

As of June 2015

40 For assistance, please visit http://shop.panasonic.com/support

TGC35x_36x(en)_1116_ver012.pdf 40 2015/11/16 9:16:37

 Appendix

Limited Warranty (ONLY FOR U.S.A.)

Panasonic Products Limited Warranty

Limited Warranty Coverage (For USA Only)

If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be made by the warrantor.

Product or Part Name Parts Labor

Telephone One (1) Year One (1) Year

During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. This Limited Warranty excludes both
parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet).
This warranty only applies to products purchased and serviced in the United States.
This warranty is extended only to the original purchaser of a new product which was
not sold “as is”.
Mail-In Service--Online Repair Request

Online Repair Request

To submit a new repair request and for quick repair status visit our Web Site at
http://shop.panasonic.com/support

When shipping the unit, carefully pack, include all supplied accessories listed in the
Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton box.
When shipping Lithium Ion batteries please visit our Web Site at
http://shop.panasonic.com/support as Panasonic is committed to providing the most up to
date information. Include a letter detailing the complaint, a return address and provide a
daytime phone number where you can be reached. A valid registered receipt is required
under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING
DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL
BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.

For assistance, please visit http://shop.panasonic.com/support 41

TGC35x_36x(en)_1116_ver012.pdf 41 2015/11/16 9:16:37

 Appendix

Limited Warranty Limits and Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business
or rental use of the product, or service by anyone other than a Factory Service Center
or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer,
loss of or damage to media or images, data or other memory or recorded content.
The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the warranty period,
you may contact your dealer or Service Center. If the problem is not handled to your
satisfaction, then write to:
Consumer Affairs Department
Panasonic Corporation of North America
661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
As of June 2015

42 For assistance, please visit http://shop.panasonic.com/support

TGC35x_36x(en)_1116_ver012.pdf 42 2015/11/16 9:16:37

 Index
I Intercom: 13
K Key tone: 19
Index L Line mode: 19
A Additional handset: 4 M Making calls: 12
Alarm: 20 Mute: 12
Answering calls: 12 P Pause: 12
Answering system Phonebook: 14
Call screening: 26
R Redialing: 12
Erasing messages: 24, 25, 26
Ringer ID: 14
Greeting message: 24
Ringer tone: 18
Greeting only: 27
Rotary/pulse service: 13
Listening to messages: 24, 25
Number of rings: 26 S Silent mode: 20
Recording time: 27 Speed dial: 15
Remote access code: 25 SP-PHONE (Speakerphone): 12
Remote operation: 25 T Temporary tone dialing: 13
Ring count: 26 Time adjustment: 18
Toll saver: 26 Transferring calls: 13
Turning on/off: 24 Troubleshooting: 29
Auto talk: 12, 19 TTY: 40
B Battery: 8 V VM (Voicemail): 28
Booster (Clarity booster): 10 Voice guidance language: 10
C Call block: 20 Voicemail: 28
First ring: 21 Volume
Call share: 13, 19 Receiver: 12
Call waiting: 12 Ringer (Base unit): 12
Call Waiting Caller ID: 12 Ringer (Handset): 12, 18
Caller ID number auto edit: 19, 23 Speaker: 12
Caller ID service: 23 W Wall mounting: 32
Caller list: 23
Caller list edit: 23
Chain dial: 15
CID (Caller ID): 23
Conference calls: 13
Customer support: 19
D Date and time: 10
Dialing mode: 11
Direct command code: 17
Display
Contrast: 19
Language: 10
E Eco mode: 9
Error messages: 29
F Flash: 12, 19
G Groups: 14
H Handset
Deregistration: 22
Name: 21
Registration: 22
Hold: 12

43

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 IMPORTANT!
If your product is not working properly. . .
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.

Visit our Web site: http://shop.panasonic.com/support

L FAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.

Serial No. Date of purchase

(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

Two Riverfront Plaza, Newark, NJ 07102-5490

© Panasonic Corporation 2015

Printed in Malaysia

*PNQX7789XA*
*PNQX7789XA*

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