Scribd Logo
Upload

Welcome to Scribd!

  • 40 views

    Qms P: Rinciples

    Uploaded by

    Aman AG Khare
    The document discusses quality management systems and principles. It explains that ISO 9001 is underpinned by 8 management principles including customer focus, leadership, involvement of people, and continuous improvement. It then discusses the importance of documentation in a quality management system, including defining a quality manual as the top-level document that establishes quality policies and objectives. A quality manual should address all quality system elements and contain or refer to quality procedures, forms, and records. It provides benefits like preventing risks, detecting deviations, correcting errors, and improving efficiency.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Qms P: Rinciples

    Uploaded by

    Aman AG Khare
    40 views18 pages
    The document discusses quality management systems and principles. It explains that ISO 9001 is underpinned by 8 management principles including customer focus, leadership, involvement of people, and continuous improvement. It then discusses the importance of documentation in a quality management system, including defining a quality manual as the top-level document that establishes quality policies and objectives. A quality manual should address all quality system elements and contain or refer to quality procedures, forms, and records. It provides benefits like preventing risks, detecting deviations, correcting errors, and improving efficiency.

    Original Description:

    Important notes

    Original Title

    76529a4a5c0e4342492b276bacbb5b69

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document discusses quality management systems and principles. It explains that ISO 9001 is underpinned by 8 management principles including customer focus, leadership, involvement of people, and continuous improvement. It then discusses the importance of documentation in a quality management system, including defining a quality manual as the top-level document that establishes quality policies and objectives. A quality manual should address all quality system elements and contain or refer to quality procedures, forms, and records. It provides benefits like preventing risks, detecting deviations, correcting errors, and improving efficiency.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    40 views18 pages

    Qms P: Rinciples

    Uploaded by

    Aman AG Khare
    The document discusses quality management systems and principles. It explains that ISO 9001 is underpinned by 8 management principles including customer focus, leadership, involvement of people, and continuous improvement. It then discusses the importance of documentation in a quality management system, including defining a quality manual as the top-level document that establishes quality policies and objectives. A quality manual should address all quality system elements and contain or refer to quality procedures, forms, and records. It provides benefits like preventing risks, detecting deviations, correcting errors, and improving efficiency.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 18

    QMS PRINCIPLES

    Any organization can benefit from implementing ISO 9001


    as its requirements are underpinned by 8 management
    principles:
     A customer focused organization
     Leadership
     The involvement of people
     Ensuring a process approach
     A systematic approach to management
     A factual approach to decision making
     Mutually beneficial supplier relations
     Continuous improvement.
    4 LEVELS OF DOCUMENTS
    QUALITY MANUAL?
    A Quality Manual is the main, top-level
    document which establishes the quality
    policies and objectives of an organization.
    WHAT WILL A QUALITY MANUAL
    PROVIDE TO A COMPANY?
     Overall it provides evidence of what
    specific controls are implemented to
    ensure product/service quality.

     Who will benefit ?


    • Customers
    • Suppliers
    • Employees
    • The Company
    A QUALITY MANUAL SHOULD….
    1. Address all Quality System elements

    2. Contain or refer to quality procedures

    “Documentation”
    THE IMPORTANCE OF DOCUMENTATION
    BENEFITS OF DOCUMENTATION:
    QUALITY MANUAL
     The Key is to move towards:

     Consistently repeating the best practices

    and

     Improving those processes which are lacking


    BASIC QUALITY MANUAL OUTLINE
     Introduction
     Policy and Objectives
     Definitions
     Quality System
     Organization
     Authority and Responsibilities
     Compliance
     Internal Review and Audit
     Documentation and Change
     Purchasing
     Inspection and Testing
     Training
    ADVANTAGES OF QUALITY
    MANUAL
    1. To prevent risks
    2. To detect deviations
    3. To correct errors
    4. To improve efficiency
    5. To reduce costs
    6. To meet customer needs
    7. To market company
    PROCEDURES
     Procedure is defined as-an established or official
    way of doing something.
     In this case we will follow the standard operating
    procedures .
    WORK INSTRUCTIONS
     A work instruction is a tool provided to help someone
    to do a job correctly. This simple statement implies that
    the purpose of the work instruction is quality and that
    the target user is the worker.
    DOCUMENTS , FORMS , RECORDS….
     It includes data sheets, lab results sheets ,
    customer feed back forms, evaluation forms of
    employees etc.
    1
     A systematic and independent examination to
    determine whether quality activities and related
    results comply with planned arrangements, and
    whether these arrangements are implemented
    effectively and are suitable to achieve objectives

    1
     To collect objective evidence to permit an informed
    judgment about the status of the systems or product
    being audited

    1
     Internal (First Party, Self)

     This type includes audits by company employees,


    consultants and contractors

    5
     External
    i. Supplier Audit
    ○ Second Party
     Customer employee(s) audit your company
    or
     Your employee(s) audit a company which
    supplies your company with a product or
    service

    6
    ii. Independent Organization

     Third Party Audit

    ○ A customer wants an audit of your company

    You might also like