MOSA 4491: User Manual

MOSA 4491
User Manual
Edition 3.0
Update：2008/06/23
DCC NO. 9171004703

User Manual
1 Safety Instruction
Warning
1. Do not attempt to service the product yourself. Any servicing of this product should be referred
to qualified service personal.
2. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents
and gaps.
3. To avoid accidental fire or electric shock, do not twist power cord or place it under heavy objects.
4. The product should be connected to a power supply of the type described in the operating
instructions or as marked on the product.
5. To avoid hazard to children, dispose of the product’s plastic packaging carefully.
6. Please read all the instructions before using this product.
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Table of Contents
1 Safety Instruction...................................................................................................................2
2 Preface.....................................................................................................................................5
2.1 Features ....................................................................................................................................5
3 Package Contents ...................................................................................................................6
4 General Descriptions..............................................................................................................7
4.1 Panel.........................................................................................................................................7
4.1.1 Front Panel .....................................................................................................................7
4.1.2 Rear Panel.......................................................................................................................7
4.2 LED indicator...........................................................................................................................7
4.3 Connector .................................................................................................................................8
5 Application Structure ............................................................................................................9
6 Basic Configuration ............................................................................................................. 11
6.1 Connection of Network Cable................................................................................................ 11
6.2 Open Server Port to penetrate NAT ....................................................................................... 11
6.3 Connection of Console Cable ................................................................................................12
6.4 Configuration of My Phone Number .....................................................................................12
6.5 Verification and Check of Management Web ........................................................................14
6.5.1 Basic Information..........................................................................................................14
6.5.2 IP Settings .....................................................................................................................15
6.5.3 Restart ...........................................................................................................................16
7 Function Configuration .......................................................................................................17
7.1 Configure Authentication of Member ....................................................................................17
7.2 Configure Forward Number...................................................................................................17
7.3 Make Call to Ext. of MOSA 4491 from MOSA IP-PBX.......................................................18
7.4 Make Call to MOSA 4491 then Offnet to PSTN or Mobile Phone .......................................19
7.4.1 Configure MOSA 4491 ..................................................................................................19
7.4.2 Configure Remote MOSA IP-PBX.................................................................................20
7.4.3 Dialing Example ...........................................................................................................21
7.5 Make call to MOSA 4491 then route to other MOSA IP-PBX..............................................21
7.5.1 Configuration of Extension Number .............................................................................21
7.5.2 Configuration of Phone Book .......................................................................................22
8 Other Configuration ............................................................................................................23
8.1 Configuration of Operator......................................................................................................23
8.1.1 Built-in DISA.................................................................................................................23
8.1.2 Local Operator..............................................................................................................24
8.1.3 Network Operator .........................................................................................................25
8.2 Greeting of DISA ...................................................................................................................25
8.2.1 Method to Record Greeting...........................................................................................26
8.2.2 Method to Listen Greeting ............................................................................................27
8.3 Instruction Greeting for User .................................................................................................28
8.3.1 Method to Record Instruction Greeting ........................................................................29
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8.3.2 Method to Listen Instruction Greeting..........................................................................30
8.4 Application of Forward Map..................................................................................................30
8.5 Application of Offnet Map.....................................................................................................32
8.6 Application of Redirect Map..................................................................................................35
9 Management Web ................................................................................................................37
9.1 Web Path: 1.System Config.\Basic Information ....................................................................37
9.2 Web Path: 1.System Config.\1.2.Channel..............................................................................39
9.3 Web Path: 1.System Config.\1.3.Extension Number .............................................................40
9.4 Web Path: 1.System Config.\1.4.Broadcast Auth. .................................................................42
9.5 Web Path: 2.System Advanced\2.1.Member..........................................................................43
9.6 Web Path: 2.System Advanced\2.2.Offnet MAP ...................................................................44
9.7 Web Path: 2.System Advanced\2.3.Forward MAP ................................................................45
9.8 Web Path: 2.System Advanced\2.4.Behavior Setting ............................................................46
9.9 Web Path: 3.IP Settings..........................................................................................................48
9.10 Web Path: 4.Phone Book .......................................................................................................50
9.11 Web Path: 5.File Transfer.......................................................................................................51
10 File Management..................................................................................................................53
10.1 File Type.................................................................................................................................53
10.2 Upgrade firmware by Management Web ...............................................................................54
10.3 Upgrade firmware by FTP .....................................................................................................54
10.3.1 Software Update by FTP for File Type RUN and WEB ................................................54
10.3.2 Update MEM file via FTP.............................................................................................57
11 Network Management .........................................................................................................59
11.1 Management by Console, and Telnet .....................................................................................59
11.1.1 List of all commands .....................................................................................................59
11.2 Management by Phone-set .....................................................................................................60
11.2.1 Command of phone set..................................................................................................60
12 Dialing Flow Chart...............................................................................................................61
13 Specification..........................................................................................................................62
Change History: Software Version 2.01.0
We launch new New hardware has smaller dimension, more power-saving, more powerful and new
hardware and previous
hardware is phased out user-friendly management interface
Change History: Software Version from 1.00 to 1.05.0
Add new function and Add new function and bug fixed
bug fixed
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2 Preface
MOSA 4491 provides many Virtual Ports that can do Forward function for customer. This products
need to work with other MOSA IP-PBX/Gateway for Forward function.
2.1 Features
100 sets of Virtual Ports
Unlike other MOSA IP-PBX that has fixed ports (2、4、8、16 Ports), MOSA 4491 has 100 sets
of virtual ports
By using Redirect Map function and working with MOSA IP-PBX, system can expand
more extension ports and also penetrate traditional PBX
By using Redirect Map, extension Prefix can be assigned by this machine and extension suffix
is assigned by MOSA IP-PBX. It can expand more extension ports and also penetrate
traditional PBX
Call Forward Function
It has Call Forward function that redirect virtual port to other MOSA IP-PBX or to
PSTN/Mobile phone.
Built-in Auto Attendant
MOSA 4491 had built-in auto attendant. It provides auto attendant for each incoming call and
greeting can be recorded by extension phone set
Easy to Use and Configure
The same as other series of MOSA IP-PBX, it is easy to configure. Connect cable, input phone
number and IP address via system console, then it is able to communicate with other MOSA
IP-PBX around the world.
Allow to Use Private IP
MOSA 4600 can be connected to any MOSA products at any location around the world just
through the private IP address behind NAT.
Users Can Configure Call Forward Number by Themselves
Each user can dial IP call to this system and configure Call Forward destination (number) and
Offnet Forward destination (number)
Network Management
1. Complete Management Capabilities: Phone set, Console, Telnet and WEB
The machine provides the management tool via telephone set (by VODTEL's gateway),
system console, Telnet and Web Browser. Users can configure or modify the setting
through any telephone set, system console, or Telnet. System manager can browse
information through PC to manage the system no matter where he is.
2. Web and FTP Software Update
By Web browser and the FTP server that is embedded into this machine. The machine
provides file upload/download and firmware update.
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3 Package Contents
MOSA 4491 package Includes:

The MOSA 4491 Server
Power Core and adapter
RJ-45 network cable
Rubber foot
Console cable (optional)
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4 General Descriptions
4.1 Panel
4.1.1 Front Panel
4.1.2 Rear Panel
4.2 LED indicator
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LED Label Description

Front Link/ACT (Green) ON Network Linked Up
FLASH Sending/Receiving data packets

100Mbps (Yellow) ON Transmission Rate is 100 Mbps
OFF Transmission Rate is 10 Mbps

Rear PWR ON Power supply normal
ALRAM ON H/W error is detected when diagnostic test is

running.
CPU/ACT ON CPU in normal operation
FLASH CPU is Running
ON Able to access to TIME SERVER
TIME SRVR FLASH Trying to access to TIME SERVER
OFF NOT able to access to TIME SERVER
NETMOSA ON Registered to NETMOSA
OFF Not registered to NETMOSA
FLASH Both NETMOSA and NETMOSA are configured,

but only one server is registered.
R-MAP ON Redirect.map is uploaded

OFF No Redirect.map is uploaded
4.3 Connector
Connector Label Description

Network 1 RJ-45 connector, cascaded from other Switch/Hub is
suggested.
2, 3, 4, 5 RJ-45 connector, connect to LAN or cascaded to next
Switch/Hub is suggested.
RJ-45 CONSOLE Connect to system console. Connect to 9 pin serial port
(RS-232) of PC via Console cable.
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5 Application Structure
MOSA 4491 and MOSA IP-PBX work together can achieve many functions. Here is the
illustration.
PSTN ITSP
PSTN ITSP
MOSA IP-PBX
MOSA IP-PBX MOSA 4491 Series Products
Series Products
Analog Ext. SIP Ext. Analog Ext. SIP Ext.
One step or 2 steps dialing incoming call from trunk (PSTN, ITSP (Internet Telephony Service
Provider)) or line (Analog Ext., SIP Ext.) of MOSA IP-PBX to MOSA 4491 can be redirected to
line (Analog Ext., SIP Ext.) of remote MOSA IP-PBX directly or remote trunk (PSTN, ITSP
(Internet Telephony Service Provider)) of remote MOSA IP-PBX directly.
By using the Redirect map function of MOSA 4491, one-step dialing can penetrate traditional PBX
and it also expands usable extension number and no longer limited to the extension table of single
MOSA 4600 Plus
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PSTN ITSP
MOSA IP-PBX MOSA 4491 MOSA 4600 Plus

Series Products
Traditional PBX
Analog Ext. SIP Ext. Analog Ext.
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6 Basic Configuration
To configure the function of this machine, configure basic settings for PC to connect this machine
is required for configuration.
6.1 Connection of Network Cable

This machine provides 5 RJ-45 Ethernet switch port. It detects straight through and crossover
network cable automatically. Any ports can be connected to network. The connection figure below
is for your reference.
PC
Internet/LAN
Optional
IP Sharing Device
Please do confirm
z The Link/Act LED of PC network card is ON or blinking.
z 100Mbps (yellow) LED is ON and Link/ACT (green) LED is ON or blinking at network
port.
Otherwise, change port or LAN cable and retry it again
Note: To connect PC is for the configuration of this product. When configuration is done, no
PC is required to make or accept calls and all PCs can be shut down.
6.2 Open Server Port to penetrate NAT

In additional to connect this machine to Internet directly, MOSA 4491 may connect to IP Sharing
device and define the private IP Address to communicate with the other MOSA IP-PBX.
In the table followed, the port number used in MOSA 4491 is listed. Open the ports with port
number listed in the table to the firewall.
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Packet type Signaling Port Number

Call Control UDP 2000
RTP Voice Packet UDP 4000 – 4199
FTP TCP 21
Web TCP 80
Telnet TCP 23
Description:
Normally every type of server uses the specific service port number, e.g. WEB server uses the port
of TCP 80, and FTP server uses the port of TCP 21. The configuration is to set mapping from the
specific port number to the internal private IP Address.
Therefore IP Sharing will transfer the packet, which is delivered to the specific port number, to the
corresponding private IP Address. For example, if the private IP Address 192.168.0.2 is used in the
LAN network, it should be mapping to a corresponding port number (TCP port 80 of IP Sharing
deviceÅÆ, 192.168.0.2 mapping port 80). Hence, any packets to TCP port 80 will be transferred
to TCP port 80 of IP Address "192.168.0.2". In this machine, UDP port 2000 is used for Packet of
Control, there should be a mapping port on the IP Sharing. (UDP port 2000 of IP sharing device
ÅÆIP of this machine, UDP port 2000).
Therefore, open Server Port at IP sharing device can let devices inside and outside of firewall can
communicate.
6.3 Connection of Console Cable

There is Console port on this box that can connect to PC for initial settings. You can use Web
Browser to connect default IP: 192.168.0.2, so console connection is not necessary required.
Console
PC Cable
6.4 Configuration of My Phone Number

My Phone Number means the phone number of this machine. Please configure the number the
same as the main PSTN phone number (full number) of your company.
Assume the phone numbers you want to input are
Country Code：886 (Taiwan)
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Area Code：2 (Taipei)
Phone Number：2026518
Attention: No matter whether you will make long distance or international call or not, Input the 3
items above is required
Start IE browser and input http://192.168.0.2 (Default IP address of this machine: 192.168.0.2,
Subnet Mask: 255.255.255.0. Please configure the Subnet of your PC to connect this machine)
User Name: WEB, and password is not required
Web Path：1.System Config.\1.1.Basic Information
Click when it is done.
Restart is required
At left-bottom coner of Web page
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Select Warm Restart
6.5 Verification and Check of Management Web

When you had entered WEB management interface, check or tune settings if required. If settings
are modified, Warm Restart at last section can be done here only.
6.5.1 Basic Information

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There is no difference
if it is (is not) Taiwan
To identify this box

easily, input ID
name here
If it is not correct,
change it and click
Apply
As the example,
Change to
86
21
46286434
6.5.2 IP Settings
The default IP of this machine is 192.168.0.2. If user doesn't want to change the IP address of this
machine, then IP sharing device has to use subnet 192.168.0.X. If IP sharing device does not assign
LAN as subnet 192.168.0.X, but subnet 10.13.6.X, then this machine has to change and use subnet
10.13.6.X, such as IP: 10.13.6.2, subnet Mask: 255.255.255.0
Web Path：6.IP Settings
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Fixed IP, type is

Manual
Change to
10.13.6.2
255.255.255.0
10.13.6.1
6.5.3 Restart
To insure that all setting take effect, restart this machine when all configuration is done. To restart
this machine, click –Restart- at left bottom of Web page to do restart.
Select Warm Restart
Wait for a moment after the system restarts.
If the Router is also need to restart, also restart it. Restart router first than MOSA 4600 Plus is
suggested.
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7 Function Configuration
7.1 Configure Authentication of Member
MOSA 4491 has 100 virtual channels for each member. Users have their own accounts and
passwords number for authentication for incoming call. They can change the call forward
destination number any time and also avoid being changed by others. Each user needs to input
channel number and password to configure it.
Here is the method to configure Member

Specify the Channel that user use and input the User ID (default: 0) and password that user will dial
for authentication. Input password again for verification.
Web Path：2.System Advanced\2.1.Member
7.2 Configure Forward Number

When authentication is done for incoming call, user can change call forward destination number
any time.
Incoming call to MOSA 4491 can be forward to the destination below：
To Analog FXS port of remote MOSA 4600 Plus
To SIP extension of remote MOSA 4600 Plus
To local PSTN call (Offnet Forward) via remote MOSA IP-PBX or ITSP (Internet
Telephony Service Provider)
Each user can make call to 4491 and the system greeting help you to configure the Forward To
destination.
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(1) Make VoIP call to MOSA 4491 from other MOSA IP-PBX and you hear the system
greeting.
(2) Input access code #1* of instruction greeting. For access code, please refer to 9.8 Web
Path: 2.System Advanced\2.4.Behavior Setting.
(3) By the instruction of greeting, input User ID. For the configuration of User ID, please
refer to last section 7.1 Configure Authentication of Member. Press # when it is done.
(4) Input Password of User ID
(5) Select service item. Press "1" to enter Forward configuration item.
(6) Press "0" to enter Forward Number configuration
(7) Input Forward Number and # to finish
(8) The system plays the number you had dialed. Press "0" to confirm
(9) You hear the successful configuration greeting
Call forward number of destination also can be configured at Web page

Configure call forward number at Web page
Web Path：1.System Config.\1.2.Channel
7.3 Make Call to Ext. of MOSA 4491 from MOSA IP-PBX

Other MOSA IP-PBX serial products, such as MOSA 4600 Plus, user can make call to this machine
or its extension line.
The Phone Number and VODNET ID of MOSA 4491 is shown below
Phone Number can be the same or different from VODNET ID
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Example 1: User of MOSA 4600 Plus at Kaohsiung makes call to FONEMOSA 4491 at Taipei
Assume the phone number of Taipei MOSA 4491 is 886 2 82268888 and VODNET ID
is 2026518
Dialing Method: User at Kaohsiung picks up phone and hear dial tone, and then dial **02
8226 8888# or **2026518#, later, you hears the system greeting of MOSA 4491
Example 2: User of MOSA 4604 Plus at Beijing make call to channel 22 of MOSA 4491
Channel 22 of MOSA 4491 is configured to Forward To another MOSA 4600 Plus

with VODNET ID: 2006628
Assume the phone number of Taipei MOSA 4491 is 8226-8888
Dialing Method: User at Beijing picks up phone and hear dial tone, and then dial **00 886 2 8226
8888 22#. This call is forward to MOSA 4600 Plus 2006628
7.4 Make Call to MOSA 4491 then Offnet to PSTN or Mobile Phone
7.4.1 Configure MOSA 4491
In addition to Forward Number at previous section, extra Offnet Number is required. Incoming call
is forward to the machine with Forward Number and the machine make outgoing trunk call to
Offnet Number
User can configure this function via phone set.
(1) Make VoIP call to MOSA 4491 from other MOSA IP-PBX and you hear the system
greeting.
(2) Input access code #1* of instruction greeting. For access code, please refer to 9.8 Web
Path: 2.System Advanced\2.4.Behavior Setting.
(3) By the instruction of greeting, input User ID. For the configuration of User ID, please
refer to section n 7.1 Configure Authentication of Member. Press # when it is done.
(4) Input Password of User ID
(5) Press "2" according to instruction greeting to enter Offnet Number.
(6) Input Offnet Number and # to finish
(7) The system plays the number you had dialed. Press "0" to confirm
(8) You hear the successful configuration greeting
(9) Hand off the phone
Offnet To number of destination also can be configured at Web page

Configure Offnet To number at Web page
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Web Path：1.System Config.\1.2.Channel
7.4.2 Configure Remote MOSA IP-PBX

Due to charge of Offnet Forward trunk call should be paid by the owner of remote MOSA IP-PBX
or ITSP, so open permission of remote machine for the MOSA 4491 is required.
Configuration on remote MOSA IP-PBX/Gateway:
Add a set of number at Permitted Phone Number for Offnet Forward field and this phone
number has to be the same as the Offnet Number of MOSA 4491
Configuration is shown below: (Example: configuration at remote MOSA 4600 Plus)
Phone Number: For Outbound Forward Number (1.System Config.\1.7.Offnet Forward), full
number is not required. System can compare the first N digits. For example, input
0982, then all numbers with prefix 0982 is able to do outbound call.
Trunk：Select trunk interface
Disable: Trunk call is not allowed
FXO: Trunk call from FXO is allowed
IP: Call from SIP Trunk is allowed
Web Path: 1.System Config.\1.7.Offnet Forward
For example, this MOSA 4491 is located at Taipei and incoming call will be forward to Shanghai
21-6445-1111 and it will be offnet to PSTN 1360567888 at Beijing.
MOSA (8621-6445-1111,
Channel 2 of This
Parameter Shanghai) that offnet to
MOSA 4491 (Taipei)
PSTN
Control Enable -
Forward to： 862164451111 -
Offnet to： 01360567888 -
Permitted Phone Number for Offnet
- 01360567888
forward
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7.4.3 Dialing Example
A MOSA 4600 Plus user make call to the channel 2 of MOSA 4491 at Taipei, then the call is routed
to Beijing PSTN phone number 1360567888 via MOSA (862164451111) at Shanghai finally.
Assume that MOSA 4491 at Taipei is 8226-8888
The Channel 2 of MOSA 4491 is configured Forward To MOSA at Shanghai, and
then Offnet To Beijing PSTN number 1360567888.
MOSA at Shanghai had configured permission to PSTN number 1360567888 at
Beijing
Dialing method: Kaohsiung user hook off and hear dial tone, then dial **02 82268888 02#,
the call is route to 1360567888 at Beijing finally.
7.5 Make call to MOSA 4491 then route to other MOSA IP-PBX
When DISA of MOSA 4491 is activated, number can be dialed is not limited to 100 virtual
channels for user that make call to MOSA 4491, it also includes 1000 sets of extension at extension
table. User can make call to other MOSA IP-PBX if Extension Table and Phone Book in MOSA
4491 is pre-configured.
7.5.1 Configuration of Extension Number

Other MOSA IP-PBX product can be configured as a Prefix/Ext. number in Extension Table of
MOSA 4491. User that make call to this machine can dial to other device again by this
Prefix/Extension table.
For example: There is other MOSA IP-PBX with phone number 886218408198. The administrator
hope MOSA 4491 user can dial 8000 to reach that MOSA IP-PBX. Please input the information
below and then click Apply.
Input VODNET ID directly to Phone Number field is also OK, such as 286 200 4341.
Web Path: 1.System Config.\1.3.Extension Number
Note: Here is the Restrictions of Prefix/Extension table

The length of Prefix/Ext. code is 1-5 characters. In principle, you can’t define a new prefix number
starting with the number that has been defined previously. For example, “33” is defined as a prefix
number, then any numbers starting with “33”, like “330”, “3312”, can not be defined as a prefix
number. However, “31”, “32”, or “34” are OK. Another example, “555” is defined previously, then
“5551” or “55522” can not be defined as a prefix/ext. number, but “551” or “552” or “553” …etc.
is OK.
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7.5.2 Configuration of Phone Book
At last section, we add MOSA IP-PBX to the extension table of MOSA 4491, then we should add
information of that MOSA IP-PBX into MOSA 4491's Phone Book. By this way, incoming call can
be redirected to correct destination.
If the IP address of remote MOSA IP-PBX is fix public IP, then we can add the phone number
and IP address to static Phone Book.
Web Path: 4.Phone Book
These information can be found on the System Info of management page at other MOSA IP-PBX
(for the example of MOSA 4600 Plus)
If numbers configured at MOSA 4491's Prefix/Ext. table are VODNET ID, then configuration
for phone book in section is not required. However, the MOSA IP-PBX of that VODNET ID
should connect to Internet. If it is located under VPN, then configuration of phone book still
required.
If numbers configured at MOSA 4491's Prefix/Ext. table are VODNET ID, however, the
MOSA IP-PBX (or the router that MOSA IP-PBX connect to) does not use fix public IP, use
this phone book to do learning is required.
Input VODNET ID (such as 2862004388), IP: 0.0.0.0, Port: 0
Web Path: 4.Phone Book
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8 Other Configuration
8.1 Configuration of Operator
MOSA 4491 series provides the operator mode below:
¾ Built-in DISA: Auto Attendant that has greeting and answer incoming call
¾ Local Operator: Operator is located at some IP-PBX that the virtual channel connect to
¾ Network Operator: Operator is located at some IP-PBX that is defined at extension table of
this machine
8.1.1 Built-in DISA

The parameter below decide the behavior of DISA
Answer and deal with incoming IP Call
Enable：Activated and process / Disable：No action
Attention: If this function is Disabled, all management function of virtual channel is invalid,
including management system for administrator and IVR.
Web Path: 1.System Config.\ 1.1.Basic Information
Process of Incoming Call

For incoming number from user, MOSA 4491 take action according to the table below:
Dialed number from user Action
Extension No. Forward to the extension of MOSA IP-PBX
Operator Code Forward to the MOSA IP-PBX that is defined for

virtual operator channel.
Function Code #1* or *0 to enter voice management system
None of above Send greeting "The number you dial is invalid". If this
case happens 3 times, system disconnects the call.
For incoming IP call, MOSA 4491 process it according to the workflow below.
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IP Call
Disabled
DISA IP Call?
Enabled
Greeting
None Op Operator
Op code? code
code
N/A Network Prefix

Assign
Operator To Operator
Ch. No.
Blank
Forward No
Configured?
Yes
By Forward to
greeting IP-PBX of
rule Forward to Busy Tone
IP-PBX operator
8.1.2 Local Operator

When DISA for IP call is Enabled for incoming IP call, MOSA 4491 redirect call to operator if user
dial Operator Code.
Configuration of Operator Code

Web Path: 2.System Advanced\2.4.Behavior Setting
Specify a channel as operator

Web Path: 2.System Advanced\2.4.Behavior Setting
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8.1.3 Network Operator

Operator can be assigned to another device through IP network. When incoming call user dial
operator code, system search local operator first. If local operator (Assign Operator to (Channel)) is
set to N/A, system will assume that Operator is defined on another device. From the Network
Operator Extension Number configuration, system will find the Operator for this call. (Of course,
the Network Operator Extension Number has to be configured in Prefix/Ext. table in advance.)
In the following example, the Operator is configured on equipment with Prefix code 81, which is a
MOSA 4600 Plus with phone No. 886-2-8226-8881, as a Network Operator.
Steps of configuration:
1) Web Path: this machine: 2.System Advanced\2.4.Behavior Setting

Set Assign Operator to (Channel) as "N/A"
2) Add Prefix/Ext. number of network operator to the Prefix/Ext. table of MOSA 4491. For
example, the phone number of network operator is 886282268881 and we use 81 as its
Prefix/Ext. number.
3) Configure Network Operator of this machine as the Prefix/Ext. of network operator.

8.2 Greeting of DISA

About Greeting
Any extension of MOSA IP-PBX can dial into this machine and record the message of greetings.
Totally you may have 4 sections of greetings and max 30 seconds for each section. You can save
the greetings to PC file and then upload the file to other machine via FTP.
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You can also use the greeting file from MOSA 4600 Plus. Rename these file name as below and
upload it to this machine.
For example:
Type of
File Name Description of Greetings Example of Messages
Greetings
grt_1 Greeting (1) The Greetings for office hour Good day, this is XX XXX, please dial
extension number or 0 for Operator
grt_3 Greeting (3) The message when the number is The number you dialed can not be
wrong or can not be recognized recognized, please dial again
grt_4 Greeting (4) The message for waiting, the call Thank you, please wait a moment
is transferring
grt_7 Greeting (7) The message that extension is There is problem or no answer for this
unable to answer the call. (May extension, please dial other extension
be network problem or line number or 9 for operator
problem)
Attention: If greeting is recorded by phone set, it takes effect immediately without doing restart. If
it is uploaded by FTP, it takes effect after Warm Restart.
8.2.1 Method to Record Greeting

User that has Access Code and Password of Administrator is able to record greeting. The
information of Administrator can be configured below.
Web Path: 2.System Advanced 2.4.Behavior Setting
(1) Entering the Management Mode

Hook off the phone set, make call to this machine, dial Access Code + Password (default
*0 0000) to enter the management mode, Æ hear the tone of “DuDu…..”
(2) Recording the 1st section
Dial 99 1 Æ * Æ start to record Æ # (end the record)
(3) Storing the 1st section
Dial 9# Æ hear the tone of “DuDu…”Æ #
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(4) Recording the 2nd section
(5) Storing the 2nd section
(6) Recording the 3rd section
(7) Storing the 3rd section
(8) Recording the 4th section
(9) 9 Storing the 4th section
(11) Storing the 5th section
Attention: Don’t forget to dial additional “#” to end the last record, then start the next section.
8.2.2 Method to Listen Greeting
(1) Hook off the phone set, make call to this machine, dial Access Code + Password (default *0
0000) to enter the management mode, Æ hear the tone of “DuDu…..”
(2) Listening the 1st message : Dial 961 Æ If you like to stop, just dial #
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(3) Listening the 2nd message : Dial 962 Æ If you like to stop, just dial #
(4) Listening the 3rd message : Dial 963 Æ If you like to stop, just dial #
(5) Listening the 4th message : Dial 964 Æ If you like to stop, just dial #
(7) Listening the 6th message : Dial 966Æ If you like to stop, just dial #
8.3 Instruction Greeting for User

When user make call to this machine, input access code of instruction greeting and then input user
account and password according to the instruction. Operate it according to instruction greeting and
users are able to configure Forward Number and Offnet Number. Record instruction greeting is
required for this system. Max 99 sections and 30 minutes totally are available for this machine.
Upload Instruction Greeting by FTP client software to this machine is also OK. Please refer to 12
Dialing Flow Chart
Example
Greeting Example of instruction greeting
01 Please input user account, end with <#> sign
02 Please input password
03 The user account you dial is not correct. Please input again.
04 To configure Forward Number, please press <1>
To configure Offnet Number, please press <2>
To listen current number, please press <3>
To change password, please press <4>
To end the process, please press <5>
05 The password you dial is not correct. Please input again.
06 The number you dial is not correct. please try again later with new number
07 You had entered...
08 Configuration
09 Please try again
10 To configure Forward Number, please press <0>
To configure Prefix Number, please press <1>
Or press <2> to return previous level
11 Please input Offnet Number, end with <#>
12 The Forward Number you had configured is
13 Thank you, good-bye.
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Greeting Example of instruction greeting
14 Please input Forward Number, end with <#>
15
Please input Prefix Number, end with <#>
16 Press <0> if it is correct
Press <1> if it is not correct
17 Number is not correct, please dial <#> and input again
18 No number is configured currently
23 Cancel
24 Please input new password, end with <#>
25 Change successfully
26 Password exceeds 6 digits. Please dial <#> and input again
27 Configuration is failed
28 Configuration is successful
29 To listen Forward Number, please dial <0>
To listen Offnet Number, please dial <1>
To return to previous level, please dial <2>
30 The Offnet Number you had configured is
31 This Account is suspend now, please contact system administrator
8.3.1 Method to Record Instruction Greeting

User that has Access Code and Password of Administrator is able to record greeting. The
information of Administrator can be configured below.
Web Path: 2.System Advanced 2.4.Behavior Setting
(1) Hook off the phone set, make call to this machine, dial Access Code + Password (Default *0
(2) Recording the 1st section
(3) Storing the 1st section
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(4) Recording the 2nd section
(5) Storing the 2nd section
(6) Recording the 3rd section
(7) Storing the 3rd section
(8) And so on...
Attention: Don’t forget to dial additional “#” to end the last record, then start the next section.
8.3.2 Method to Listen Instruction Greeting
(1) Hook off the phone set, make call to this machine, dial Access Code + Password (default *0
(2) Listening the 1st message : Dial 77 01 Æ 0 (listen recording) Æ # (end) Æ Press # to listen
next section
(3) Listening the 2nd message : Dial 77 02 Æ 0 (listen recording) Æ # (end) Æ Press # to listen
next section
(4) Listening the 3rd message : Dial 77 03 Æ 0 (listen recording) Æ # (end) Æ Press # to listen
next section
(5) And so on...
8.4 Application of Forward Map

When there are many MOSA 4491 and they all use the same Forward number, or only slight
modification is enough, you can use this Forward.map file function and modification for each
individually channels via Web is not required.
Forward.map is a text file and it records the Forward To number of each channel. If there is no
extra Forward configuration at individual channel, system use default configuration from
Forward.map.
Use Windows Notepad software to write the example below.
1 ,886282263391
2 ,886282263392
Means the 1st port is forwarded to 886282263391
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Means the 2nd port is forwarded to 886282263392
Note: field is separated by ","
Save it and upload this file to machine.

Web Path: 5.File Transfer
Or you can upload FORWARD.MAP to the folder under /disk0 by FTP client software
Then restart it. To restart this system, click left-bottom corner of Web page – Restart -
Select Warm Restart
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Wait for few seconds of restart procedure
After it is restarted
Web Path: 2.System Advanced\ 2.3.Forward MAP, and it shows information of FORWARD.MAP
8.5 Application of Offnet Map

When there are many MOSA 4491 is located at different location and its PSTN Offnet To numbers
are the same, or only slight modification is enough, you can use this Offnet.map file function and
modification for each individually channels via Web is not required.
Offnet.map is a text file and it records the mapping of Offnet To number via Forward Number. If
there is no extra configuration of Offnet To number at individual channel, system use default
configuration from Offnet.map.
In practical application, the same Offnet To PSTN number can be dialed from different MOSA
IP-PBX. In other words, different Forward Number can map to the same Offnet To Number. By this
way, make call to PSTN via Offnet To number can has different route choices.
Use Windows Notepad software to write the example below.
Ahead from Offnet To number, then followed by Forward Number.

Save it and upload this file to machine.
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Web Path: 5.File Transfer
Or upload this OFFNET.MAP file by FTP software to the /disk0 folder of this machine.
Then restart it. To restart this system, click left-bottom corner of Web page – Restart -
Select Warm Restart
Wait for few seconds of restart procedure
After it is restarted
Web Path: 2.System Advanced\ 2.3.Offnet MAP, and it shows information of FORWARD.MAP
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In addition to the function above, OFFNET MAP has the ability to change prefix number. This
function changes the prefix of incoming Offnet To number and make outgoing Offnet To number
with new prefix number.
For example:
Web Path: 2.System Advanced\ 2.3.Offnet MAP, shows information of OFFNET.MAP
The prefix of entries 1 and 2 are changed.
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8.6 Application of Redirect Map
When this machine works with MOSA 4600 Plus, Redirect Map can provides more available
extension and it is not limited to 100 channels of this machine, also, it make one step dialing to
traditional PBX behind MOSA 4600 Plus possible. The same as Forward Map, Redirect Map is
also a text file, and it can be edited by Windows Notepad software and upload by FTP software to
this machine.
Example of format and field of Redirect Map
Field 1 Field 2 Field 3 Field 4 Field 5 Field 6 Field 7 Field 8 Field 9 Field 10
RSVD1 RSVD2 Forward No. RSVD3 Suffix Query IP address UDP Offnet Note
port No.
0 0 886282263333 -1 6*** F 59.120.200.103 2000 ;Headquarters
Field: (10 fields)

1. Reserve code for system (has to be 0)
2. Reserve code for system (has to be 0)
3. The complete phone number or VODNET ID (max 22 digits) of the machine that connect to
PBX (for the example below, MOSA 4600 Plus)
Illustration Figure
FXS MOSA 4600

IP MOSA 4491
PBX Plus
MOSA IP-PBX
4. Reserve code for system (has to be -1)

5. Suffix Phone number that is brought from MOSA IP-PBX (as the figure above, max 22
digits, can be “*”. “*” means any digits from 0~9)
(Note: For example, the number that is brought from MOSA IP-PBX is 9996000; and
configuration here is 6***. It means system retrieve 4 suffix digits only and the first digit
has to be 6. Retrieves 4 digits, 6000 is the result. Make call with these 4 digits only.)
6. Select to inquire dynamic phonebook / VODNET ID or not (F: not query / V: query but IP =
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0)
7. The IP address of the device (as the figure above, MOSA 4600 Plus) that connect to PBX
(IP or 0)
8. The Port Number of the device (as the figure above, MOSA 4600 Plus) that connect to PBX
(0~65535)
9. Configuration of Offnet Number. Keep it blank for this application (Max 22 digits, optional)
10. Note for this line. Add “;” ahead in this field. It is optional.
Note: Each field is separated by blank and the 5th field can not be repeated in each records.
The description above can also be another form. When the devices that connect with PBX uses
dynamic IP. That device and MOSA 4491 are all able to connect with VODNET.
Field 1 Field 2 Field 3 Field 4 Field 5 Field 6 Field 7 Field 8 Field 9 Field 10
0 0 2862006003 -1 6*** V 0 0 ;Headquarters
When the editing of this file is done, upload it to MOSA 4491 by FTP software or Web page.
Attention: file name has to be REDIRECT.MAP
To use this special application, tune MOSA 4600 Plus, traditional PBX and other devices is
required. Please contact with us for more detail.
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9 Management Web
9.1 Web Path: 1.System Config.\Basic Information
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Category Field Description Default Value
Information Region ID Displays the Region ID (Country ID) of this 0
machine. The ID on the screen is what the
machine now using.
Software Version Displays the Software Version of this machine (Read Only)
BootRom Version Displays hardware BootRom Version of this (Read Only)
machine
Hardware Version Displays hardware Version of this machine (Read Only)
Up-Time Display the elapse time since last start (Read Only)
MAC Address Display the MAC address of HW equipment (Read Only)
Location Name Displays the identification name of this machine
Time Time Source Select the method to synchronize the system date Auto Sync
Configuration and time
Auto Sync：Synchronize automatically
Manual：Entered manually
Date Enter the date manually, valid only if “Manual” is (Read Only)
selected in Time Source,
In format yyyy/mm/dd
Time Enter the time manually, valid only if “Manual” (Read Only)
is selected in Time Source,
in format hh:mm:ss
Time Zone Select the time zone which the system is located Time Zone of Region
ID
DayLight Saving Select if daylight saving applied OFF
ON：daylight saving applied
OFF：daylight saving not applied
UDP Port Call Control Define UDP port number for packet transmission. 2000
Configuration The number is between the range of 0 – 65535.
(It is activated after system re-started)
RTP Base Define UDP port number for voice packet 4000
transmission. The port number must be even and
between the range of 0 – 65534.
(It is activated after system re-started)
DISA IP Call Auto attendant (DISA) for incoming IP Call Enable
Enable：DISA answer the call
Disable：DISA don't answer the call
My Phone Country Code Country Code of the location of this machine Country Code
Number (such as China: 86, USA: 1) according to region ID
Area Code Area Code of the location of this machine (such as Area Code according to
Shanghai: 21, Taipei: 2) region ID's capital
Phone Number Enter the office telephone number. Phone Number created
by MAC
My ID VODNET ID VODNET ID is displayed if registration is (Read Only)
successful;
”OK” is displayed if register to VODNET
Get Request VODNET ID
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Netmosa ID NETMOSA ID is displayed if registration is
successful;
”OK” is displayed if register to NETMOSA
Web User Name User Name to login Web WEB
Management Password Password to login Web
Password Confirm Password Double confirm the password to login Web (has to
be consistent with the Password above)
9.2 Web Path: 1.System Config.\1.2.Channel
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Member Ch Channel number (Read Only) 001~100
Configuration User ID User ID number (Read Only) 0
Sfx Suffix number (Read Only) 01~99, 00
Adm Current status of this channel (Read Only) EN (Enable)
EN: Enable
DIS: Disable
Ctrl Configure new state of this channel DIS (Disable)
EN: Enable
DIS: Disable
Forward To Forward To number
Offnet To Offnet To number
Note：
¾ The text at Web page can be edited on Web page directly. It also can be copy and paste to
Windows Notepad for editing and backup purpose. Edit it at Notepad, copy and re-paste to
Web page, and then click Apply.
¾ You can also use Microsoft Excel to edit or create these data and save it as CSV (*.csv) format
(separated by comma) that has correct format what this machine need.
9.3 Web Path: 1.System Config.\1.3.Extension Number
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Network Extension Number Enter the prefix number of equipment that the
Operator Operator is defined. Normally the Operator of this
machine will be connected if Access Code for
Operator (default is “0”) is dialed. If the Operator
of this machine is set to N/A, the call will be
transferred to the Operator of other equipment
whose prefix number is assigned here.
E.g. the Extension Number of this machine:
Prefix/Ext. No Phone Number type
33 886282268888 iPBX
If the Operator is assigned to equipment with
prefix 33, then enter 33 in this field
Prefix/Ex Maximum The maximum number of equipment can be 1000((Read Only)
tension entered. (read only)
Number Entered The number of equipment has been entered (read 0
Mapping only)
List Max. Length of The maximum length of Prefix number (read only) 6(Read Only)
Prefix/Ext. No.
Add/Modify Prefix/Ext. No.
Add/Modify a Prefix number
Enter the Prefix/Extension number for other
equipment, digits length is 1~6
Phone Number：
Input the Phone Number or VODNET ID of that
specified machine
Type： Phone
Phone：System will start to create the call path
after dialing the Prefix/Ext. No.
iPBX：System will start to create the call path
after dialing prefix number plus 2 digit suffix
number (prefix ID + Suffix No).
Conference: It has to work with FONEMOSA
4496 (Conference Bridge). When chairman
had invited one person to conference,
chairman can dial # and invite next person to
join.
Delete Input Prefix/Ext. that will be deleted

Delete All Delete All (button), Delete all data of Prefix/Ext.
No.
Search List Input the Prefix/Ext. No. prefigured that you want
to search
Search (button)：Click this button to search
number in Search List
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9.4 Web Path: 1.System Config.\1.4.Broadcast Auth.

Broadcast Maximum The maximum number of Broadcast server 64(Read Only)
Authentication (FONEMOSA 4483/ MOSA4600P) can be entered.
(read only)
Entered The number of Broadcast server (FONEMOSA 4483/ 0
MOSA4600P) has been entered (read only)
List MAC Address: List MAC address
Phone Number: The phone number that map the
MAC address
Delete: Delete Entry
Delete (button): Click the button to remove this
entry
Add/Modify Mac Address
Input the MAC address of Broadcast server
(FONEMOSA 4483 / MOSA4600P). If this
machine connects to Broadcast server, then it
needs related information of Broadcast server for
authentication.
Phone Number：
Input Phone Number or VODNET ID of that
specified device
Delete Input MAC address that will be deleted
Delete All Delete All (button), Delete all data
Search List Input the MAC Address prefigured that you want
to search
Search (button)：Click this button to search in
Search List
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9.5 Web Path: 2.System Advanced\2.1.Member

Member List Channel: Channel that specified for the member
List
User ID: Account of the user. Digits made from
1~9.
Delete: Delete date
Delete (button): Click this button to remove this
entry
Add/Modify Channel: Select the Channel that the user uses.
User ID: Input the User ID for member to operate
that channel by phone set.
Password: Input the Password for member to
operate that channel by phone set.
Confirm Password: Double confirm this password
Delete Channel: Select the channel that its member will
be removed.
User ID: Input User ID of member and click
Apply to remove.
Delete All Delete All (button). Click this button to remove all
data
Result Shows the result of operation
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9.6 Web Path: 2.System Advanced\2.2.Offnet MAP

The maximum number of entries can be entered.
Offnet MAP Maximum
(read only)
The number of entries has been entered (read
Entered
only)
Offnet Number: The Offnet (PSTN) number that
List
will dial at remote site.
Forward Number: The Forward number to remote
site
Rem: The prefix length that will be replaced.
Instead Number: Replaced by new prefix number.
Change To: The actual number will be dialed.
Input Offnet Number for search
Search List
Search (button): Click to search
Note: Text editor software is required to create or edit Offnet Map. Upload it to machine to take
effect. Please refer to 8.5 Application of Offnet Map
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9.7 Web Path: 2.System Advanced\2.3.Forward MAP

Channel No. 1~100
Forward MAP Channel
Forward number of that channel
Forward Number
Note: Text editor software is required to create or edit Forward Map. Upload it to machine to take
effect. Please refer to 8.4 Application of Forward Map
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9.8 Web Path: 2.System Advanced\2.4.Behavior Setting
Compare Tailing Digits
Search Redirect.map According to

Access code for user to enter management mode #1*
User Programming Access Access Code
by phone set
Code
Dial this code to reach operator None
Operator Setting Operator Code
Assign channel for operator N/A
Assign Operator to
(Channel)
When this machine works with MOSA IP-PBX 0
Compare Tailing Digits Digit (MOSA 4600 Plus), it can do one-step dialing to
penetrate traditional PBX. By this special
application, it expands available extension
number.
Specify the suffix digits length from MOSA
IP-PBX, and compare these digits with
Redirect.map. If it matches, then dial the
forward number that is specified at
Redirect.map.
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Normal
Through PBX Seizure Type Normal: Original using method, calling side of
IP-PBX dials IP call via 4491 (this machine), or
IP->outbound to PSTN call via 4491
Voice Mail: Calling side is the extension of
traditional PBX or Voice Mail. It can seize trunk
to MOSA 4600 Plus and then it is forwarded via
4491. This is for special application.
System can specify outgoing call according to Extension
Search Redirect.map Depend On
incoming caller ID automatically. Here specify
According to (Trunk the incoming caller ID for judgment
Call only) Extension：Extension number of MOSA IP-PBX
Caller ID：Caller ID of incoming trunk call
*0
System Phone Setting Access Code Configure access code of phone-set
Programming programming for administrator
Password Configure password of phone-set programming

for administrator
Input password again
Confirm Password
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9.9 Web Path: 3.IP Settings
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IP Settings IP State The type of IP Address get: Manual
♦ Manual：User enters the assigned static IP
address
♦ Auto(DHCP)：Dynamic IP address from
DHCP server
Public IP Address IP Address / Port current used for this machine
Current Settings Display the current setting (current using) IP 192.168.0.2
information, including IP Address, Subnet Mask 255.255.255.0
and Default Gateway. (Display only) 192.168.0.1(Read Only)
Change To Enter the information to be updated to, including : 192.168.0.2
1. IP Address 255.255.255.0
2. Subnet Mask 192.168.0.1
3. Default Gateway
(IP State must be at state “Manual”)
After you had filled out these parameters, click
button “Apply” to activate the updated value and
the system must be restarted. (Warm Start)
DNS Server Primary Address: IP Address of Primary DNS server. 168.95.1.1
Secondary Address: IP Address of Secondary DNS server. 0.0.0.0
VODNET Serial Number Serial Number of VODNET. Default value is 2010095953- 50397
Setting pre-configured. If you don't have this number, 1798363112- 49584
please contact with distributor. This number is
required for making VODNET call
Priority The priority of the Serial Number above (Read 1 or 2
Only)
Password
If password is required to register VODNET,
please input here.
Netmosa IP Address Input NETMOSA IP 0.0.0.0
Setting Port Input NETMOSA Control Port 2000
CDR Receiver Format Select what type of CDR it reports Compact
Regular: Complete data
Compact: Partial
IP Address Input the IP address of FONEMOSA 4492 that 0.0.0.0
will receive CDR data.
Port Input the control port of FONEMOSA 4492 that 0
will receive CDR data.
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9.10 Web Path: 4.Phone Book

Phone Book Maximum: Maximum number of "static phone book entries" 100(Read Only)
allowed
Entered Number of "static phone book entries" entered. 0(Read Only)
Entries List: List of static phone book entries (Read Only)
Phone Number
IP Address
Port (number)
Delete (button): Click it to delete this entry
Add/Modify: There are 2 ways to configure static Phone number
1. If the device use fix IP
Phone Number：Number you want to add
or modify (including country code + area
code + Phone No.)
IP Address：IP address you want to add or
modify
Control Port：Control port you want to
add or modify
2. If the device use dynamic IP
Phone Number：Number you want to add
or modify (including country code + area
code + Phone No.)
IP Address： Set to 0.0.0.0
Control Port：Set to 0
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Delete Input "phone number" (including country code +
area code + phone number) you want to delete. It
removes static phone book entry.
Delete All Delete all "static" entries from the Phone Book. It No
won't remove "dynamic" entry from learning
procedure
Yes: Yes, delete all
No: No
Search In List: Search IP/Control Port of other machine via the
Phone number input here. The number input here
has to be complete number (country code + area
code + phone number)
Search (button): Input phone number (includes
country code + area code + phone number) and
click search
9.11 Web Path: 5.File Transfer

Put File from PC Select file Browse (button): Select the file that will upload to
to this Device this machine
Send (button): Execute upload action
Clear (button): Clear the file and path that had
been input
Attention: Run Restart is required when .RUN
and .Web file is uploaded
Keep Original IP Click this option to keep IP Address intact if other
(CFG only) CFG configuration is loaded.
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Result Shows the upload status
N/A
Success: file is uploaded successful and take effect
immediately
Need Warm Restart: Warm restart is required, such
as file: GT1~GT8, WEB, VON
Need Cold Restart: Cold restart is required, such
as file: RUN
File ID Error: File uploaded is not for this
machine.
N/A: No action
Get File From File Name Shows the file information of in this machine
this Device to PC currently.
File Name
Size File Size
Date File date
Time File time
Get Select file that can be download to PC
Sample MEM If text editor (Notepad) is used to edit the contents,

file here is the example of parameter.
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10 File Management
10.1 File Type
The naming convention to the file type of MOSA 4491 is listed in the following table:
File Name File Type Description

System configuration
FWDSRVR.CFG File of system configuration
file
FWDSRVR.RUN Executing file System Software
FWDSRVR.WEB Web file Page for web browser
MEM setting file can be downloaded by

FTP to PC; open file and modify the
contents using NOTEPAD or other word
processing tool; then uploaded the file to
FWDSRVR.MEM Text file system.
PS. Data can be added or modified only.
Delete data in the file and upload again
won't delete anything. To remove data,
please remove it from Web directly.
FWDSRVR.VON Greeting File Voice greeting that report the ID of user
MAP setting file can be downloaded by

REDIRECT.MAP Text file processing tool; then uploaded the file to
system. This file is to expand available
extension number or one step dialing to
penetrate PBX
File meaning in DISK0\ folder: Max 2 MB
File Name File Type Description
VMM.TRE Structure File Structure file of Instruction greeting
GRT_1 Greeting File Section 1 greeting file

…
…

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FVPN-01 Instruction greeting Section 1 instruction greeting file
…
…

FORWARD.MAP Text file
processing tool; then uploaded the file to
system. This file records the default
Forward To number of each port.

OFFNET.MAP Text file processing tool; then uploaded the file to
system. This file records Offnet To
number and its Forward To mapping
number.
10.2 Upgrade firmware by Management Web

This is the most simple way and most common use way to upgrade firmware. Please prepare
FWDSRVR.RUN and FWDSRVR.WEB file first
For other upgradable file, please refer to previous section
To upgrade firmware via management web, please refer to 9.11Web Path: 5.File Transfer
10.3 Upgrade firmware by FTP

10.3.1 Software Update by FTP for File Type RUN and WEB
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1. Execute FTP Client Software, e.g. CuteFTP
Enter IP Address, User Name (default is FTP), Password (the password of FTP and Console is same,
and the default is blank), and the Port Number to 21
2. Click button Connect to get connection between Gateway and FTP Client. The files of Gateway
will be displayed on the window if the connection is successful.
(1) Files in Root：
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(2) File in /disk0 folder：
3. Select the file with extension of .RUN and click button Upload and then Overwrite. (Please notice
that the file name must be same as the file name in the machine, e.g. FWDSRVR.RUN).
4. After the file is overwritten (you may check if the time of the file is updated), machine has to run
Cold Start to store the configure file, then the updating is effective.
5. Select the file with extension of .WEB and click button Upload (Please notice that the file name
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must be same as the file name in the machine, e.g. FWDSRVR.WEB). And repeat the step 3 ~ 4.
6. Check if the uploading is successful, you enter the Web Management Page to examine the version
of software.
Check if the
version is
correct
10.3.2 Update MEM file via FTP

Extension Table file can be download via FTP and edit, modify by Notepad or other text editor
software. Upload it back when it is done.
You will see one more file FWDSRVR.MEM via FTP software. This table below is Extension
Table data file.
MEM file
You can download FWDSRVR.MEM to computer and open it by Notepad, which is shown below.
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Type
1：iPBX
0：Phone
Prefix Phone Number
By this way, you can modify or add the data by Notepad software. When it is done, upload it back
to the machine by FTP software, then data is updated.
(Note: this way can modify or add data only. Delete data is useless. Please delete it from Web page)
Remarks for Update Software of File Type MEM：
After the configuration is finished, please make a backup file for CFG file. It is in case that if the
data is lost, you may upload the backup file of CFG file to machine. If you upload the previous
backup file of CFG file to gateway after the MEM file is uploaded, the MEM file will be ineffective
because the backup file overwrites the Prefix Map table. You have to re-upload the updated MEM
file to machine to get the correct data.
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11 Network Management
11.1 Management by Console, and Telnet
11.1.1 List of all commands
User Exec commands：
Enable Turn on privileged commands
Exit Exit from the EXEC
Help Description of the interactive help system
Show Show running system information
show：
Dns Show the IP address of domain name server
ethernet FastEthernet port status and configuration
history Display the session command history
Ip Display IP configuration
running-config Show current operating configuration
version System hardware and software status
Privileged Mode：
Configure Enter configuration mode
Delete Reset configuration
Disable Turn off privileged commands
Exit Exit from the EXEC
Ping Send echo request to destination
probe-hook probe busytone cadence
probe-remove stop probe busytone cadence
Reload Halt and perform cold start
Restart Halt and perform warm start
Show Show running system information
Global Mode：
Dbflush DataBase flush
Dns Set the IP address of domain name server
End Exit from configure mode to privileged mode
Exit Exit from configure mode
Ip Global IP configuration subcommands
manager Enable/Disable the specific management function
No Negate a command or set its defaults
password Modify password of enable command
regional_id Set regional id
service_port Set service port number
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11.2 Management by Phone-set

11.2.1 Command of phone set
Pick up phone set and hear dial tone, and then dial *0 0000, dial the number below to configure
setting after Du Du Du tone
Item Description Parameter Description

77 Record instruction greeting 2 Digit；01~99 Record instruction
greeting. Total 99
sections. Max 30 mins.
Only 31 sections
currently.
93 Configure extension of 2 Digits；11~26 Configure an extension as
operator operator
96 Play greeting 1 Digit；1~7 Play the greeting
98 Restart 1：Execute Warm Restart
99 Record greeting 1 Digit，1~7 Record greeting, totally 7
sections.
Record Greeting (Please refer to 8.2 Greeting of DISA)

＊ Start recording
＃ End recording
０ Listen recording
＃ Stop listening
９＃ Save recording and exit
＃ Leave recording mode
Record Instruction Greeting (Please Refer to 8.3 Instruction

Greeting for User)
＊ Start recording
＃ End recording
０ Listen recording
＃ Stop listening
９ Save recording and exit
＃ Leave recording mode
60
User Manual
12 Dialing Flow Chart
Correct Incorrect
Input Account
No such account Account is

Input again suspend
Err 3 times
Busy Tone
Suspend
Select Item
Busy Tone
Input "5"
Input "3"
Input "4"
Input "1" twice
Busy Tone
Input "2"
Forward "0"
Offnet "1" Input Psw,
Press "#" end
Input Forward No. Fail

End with "#"
Input Offnet No.
End with "#" Successful
Press 1 Press 0
Play No. Play Play

Offnet Forward
Press "#" if
Play No. No. No.
No. Err.
Press "#" if
No. Err.
Confirm "0"
Err. "1"
Input again Confirm "0"
Err. "1"
Press 1 Press 0 Input again
Press 1 Press 0
Fail Successful
Fail Successful
61
User Manual
13 Specification
Voice Compression: G.711/G.729 AB/G.723

Silence Suppression: VAD, CNG
Echo Cancellation: G.165/G.168 16 ms
Jitter Buffer: Adaptive Jitter buffer Management
Gain Control：In/Out +/-6db
Packet Time: 40 ms
Transport Protocol: RTP, RTCP
Call Control Protocol: Proprietary
Phonebook: Manual input, Automatic
LAN Interface: 5 * Ethernet Ports; 10BASE-T/100BASE-TX Auto-negotiation; RJ-45 Connectors
System Console interface: 1
Management:
Management Tool: Web Browser, Phone set, System Console, and Telnet
IP Address: Static IP / DHCP
Firmware Update: Web, FTP
Power
Power Adaptor, Voltage: 100VAC ~ 240VAC. Frequency: 50/60Hz
Power Consumption: 9 W
Dimension: 127 mm x 80 mm x 21 mm
Working Environment
Operating Temperature: 0 to 50℃, Storage Temperature: -10 to 70℃
EMI certification: FCC part 15 Class B.CE Mark
PTT Regulation: FCC part 68, NALTE, iD A, JATE
Safety: cUL, CCIB, CB
DCC NO. 9171004703
62

MOSA 4491: User Manual

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MOSA 4491

DCC NO. 9171004703

5. To avoid hazard to children, dispose of the product’s plastic packaging carefully.

6. Please read all the instructions before using this product.

Change History: Software Version 2.01.0

Change History: Software Version from 1.00 to 1.05.0

MOSA 4491 package Includes:

4.1.2 Rear Panel

4.2 LED indicator

LED Label Description

FLASH Sending/Receiving data packets

OFF Transmission Rate is 10 Mbps

ALRAM ON H/W error is detected when diagnostic test is

CPU/ACT ON CPU in normal operation

FLASH CPU is Running

ON Able to access to TIME SERVER

TIME SRVR FLASH Trying to access to TIME SERVER

OFF NOT able to access to TIME SERVER

NETMOSA ON Registered to NETMOSA

OFF Not registered to NETMOSA

FLASH Both NETMOSA and NETMOSA are configured,

R-MAP ON Redirect.map is uploaded

Connector Label Description

Analog Ext. SIP Ext. Analog Ext. SIP Ext.

MOSA IP-PBX MOSA 4491 MOSA 4600 Plus

Analog Ext. SIP Ext. Analog Ext.

6.1 Connection of Network Cable

6.2 Open Server Port to penetrate NAT

Packet type Signaling Port Number

6.3 Connection of Console Cable

6.4 Configuration of My Phone Number

Web Path：1.System Config.\1.1.Basic Information

Click when it is done.

Select Warm Restart

6.5 Verification and Check of Management Web

6.5.1 Basic Information

To identify this box

Fixed IP, type is

Select Warm Restart

Wait for a moment after the system restarts.

Here is the method to configure Member

7.2 Configure Forward Number

Call forward number of destination also can be configured at Web page

7.3 Make Call to Ext. of MOSA 4491 from MOSA IP-PBX

Web Path：1.System Config.\1.1.Basic Information

 Channel 22 of MOSA 4491 is configured to Forward To another MOSA 4600 Plus

 Assume the phone number of Taipei MOSA 4491 is 8226-8888

Offnet To number of destination also can be configured at Web page

7.4.2 Configure Remote MOSA IP-PBX

7.5.1 Configuration of Extension Number

Note: Here is the Restrictions of Prefix/Extension table

8.1.1 Built-in DISA

 Process of Incoming Call

Dialed number from user Action

Extension No. Forward to the extension of MOSA IP-PBX

Operator Code Forward to the MOSA IP-PBX that is defined for

Function Code #1* or *0 to enter voice management system

N/A Network Prefix

8.1.2 Local Operator

Channel 22 of MOSA 4491 is configured to Forward To another MOSA 4600 Plus

Assume the phone number of Taipei MOSA 4491 is 8226-8888

Process of Incoming Call

Configuration of Operator Code

Specify a channel as operator