MIT Technology Review 2020 07
MIT Technology Review 2020 07
MIT Technology Review 2020 07
LEADING WITH
INNOVATION
T Techno o Re e s
ann a a sh p e ent on e er n
techno o and trends oes on ne
Our world has hit an inflection point. Now is the time to reset,
rethink and rebuild. Join us online as our editors and experts
explore technology strategies for leadership in a changed world:
Cloud, AI, BioTech, Economy, Cybersecurity and more.
Pandemic.
Inequality.
Misinformation.
Unrest.
Technology has let us down.
Here’s how to make it
work for us again ...
and 35 young innovators
leading the charge
LEADING
WITH
INNOVATION
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Tech Tco Re ster
T
wo entrepreneurs share a goal: to help people
overcome opioid addiction. One, Zack Gray, has
an Ivy League education and $2.7 million in ven-
ture capital funding. The other, Nikki King, went
to the University of Kentucky and has a fraction
of that amount, cobbled together from grants,
donations, and Medicaid reimbursements.
But Gray’s investors will want their
money back some day. That means the only
people he can help are people who can pay.
This is the inexorable logic of venture capi-
tal, as Elizabeth MacBride writes (page 50):
it funnels money from people who have it
(customers) to people who have even more
of it (investors). Those who have none of
it have no say in one of the main driving
forces of American innovation.
The technology we have mirrors the
society we have, and specifically the way
power in that society is distributed. Those
who have power, be it through money, con-
nections, or other kinds of privilege, have
much more say in deciding which tech-
nologies get built and whom they benefit.
Such a system fails many people. Covid-
19 and, more recently, the protests in the
US sparked by the police officer who calmly
murdered the unarmed, unresisting George
Floyd in full view of cameras have made
this clearer than ever. The venture-capital- Gideon and direction, both of which have declined
Lichfield
driven tech boom of recent decades has not over the decades, as David Rotman (page
is editor
given the country much of the technology in chief of 6) and Ilan Gur (page 58) explain. More
and infrastructure it needs to fight a pan- MIT Technology muscular policy and regulation could also
Review.
demic. It has worsened economic inequal- help with the post-covid recovery, writes
ity, political polarization, and the spread of Nathan Schneider (page 48), by creating
misinformation. It has not reduced racial injustice: even though incentives and support for local entrepreneurs to build techno-
police brutality against black people has been documented count- logical solutions for their own communities.
less times on cell phones and police bodycams in the past few It’s hard to see much appetite for that kind of policymaking in
years, the death toll has stayed perfectly steady. Indeed, the US the current US government. For signs of hope, one might look to
has used technology to make racial oppression more systematic, Canada (page 42), where the tech hub of Toronto is trying (or so
as Charlton McIlwain writes (page 12). its boosters say, at any rate) to be a sort of gentler, kinder Silicon
The pandemic exacerbates these inequities. Not only are peo- Valley, driven less by rapacious capitalism and more by a concern
ple in some of the lowest-paid, most precarious jobs—delivery for technology’s social consequences.
drivers, supermarket cashiers, warehouse staff—at highest risk Look, too, at individual scientists, inventors, and entrepre-
of catching covid-19, but as Erika Hayasaki explains (page 64), neurs with ambitious, idealistic goals. As we do every year, we’ve
the crisis is likely to accelerate their replacement with robots and assembled a global and—importantly—diverse group of leading
other forms of automation. young innovators (page 15). We’ve also interviewed some of the
None of this is the fault of technology, but of a society that gives past years’ winners about what they’ve learned along their jour-
markets, and therefore the rich and powerful, too much say over neys (page 60). Their examples, we hope, can serve to inspire
which technologies are built and how they are used. This is not funders, policymakers, and other technologists with a reminder
IAN ALLEN
a call for socialism: free markets are essential to innovation. But of the good technology can do when it is directed at helping
America’s technology prowess owes much to government funding everyone—not just the moneyed and powerful.
INNOVATE
TRANSFORM OUR FUTURE
R&D FUNDING PROGRAM
The National Reconnaissance Office Director’s Innovation Initiative (DII)
Program funds cutting-edge scientific research in a high-risk, high-payoff
environment to discover innovative concepts and creative ideas that transform
overhead intelligence capabilities and systems for future national security intelligence
needs. The program seeks the brightest minds and breakthrough technologies from
industry, academia, national laboratories, and U.S. government agencies.
703.808.2769
www.nro.gov/Business-Innovation-Opportunities
T
echnology has failed the
US and much of the rest
of the world in its most
WHY TECH
important role: keeping
us alive and healthy. As I
write this, more than 380,000 are dead,
the global economy is in ruins, and the
covid-19 pandemic is still raging. In an
age of artificial intelligence, genomic
medicine, and self-driving cars, our
DIDN’T
most effective response to the outbreak
has been mass quarantines, a public
health technique borrowed from the
Middle Ages.
Nowhere was the technology failure
more obvious than in testing. Standard
tests for diseases like covid-19 use
polymerase chain reaction (PCR), a
more than 30-year-old chemistry tech-
SAVE US
nique routinely used in labs around the
world. Yet although scientists identified
and sequenced the new coronavirus
within weeks of its appearance in late
December—an essential step in cre-
ating a diagnostic—the US and other
countries stumbled in developing PCR
tests for general use. Incompetence
and a sclerotic bureaucracy at the US
Centers for Disease Control meant the
agency created a test that didn’t work
and then insisted for weeks that it was
the only one that could be used.
Meanwhile, the six-inch nasopha-
FROM COVID-19
ryngeal swabs needed to reach far up
a person’s nose to collect samples for
PCR testing were in short supply, as
were the chemical reagents necessary to
process the samples. In the critical early
weeks when the coronavirus could still
have been contained, many Americans,
The pandemic reveals even those seriously ill, couldn’t get
that the US is not nearly as tested for the deadly virus. Even four
innovative as we thought. months into the pandemic, the US still
isn’t equipped to do the massive and
Here’s how to fix that. frequent screening needed to safely
end a general lockdown.
Combined with the lack of testing,
a splintered and neglected system of
collecting public health data meant
epidemiologists and hospitals knew
By David Rotman
Illustration by Selman Design
1965
1975
1985
1995
2005
2015
too little about the spread of the infection. A once-healthy innovation ecosystem in of government failure to support the pri-
In an age of big data in which companies the US, capable of identifying and creat- vate sector in doing so. Today, she says,
like Google and Amazon use all sorts of ing technologies essential to the country’s it feels as though she’s “living the book.”
personal information for their advertising welfare, has been eroding for decades. The US’s paralysis in the face of covid-
and shopping operations, health authori- Any country’s capacity to invent and 19 matters not only because it has already
ties were making decisions blind. then deploy the technologies it needs is doomed tens of thousands to an early death
It wasn’t only the lack of testing and data shaped by public funding and government and crippled the largest economy in the
that doomed so many people, of course. policies. In the US, public investment in world, but because it reveals a deep and
There weren’t enough ventilators or pro- manufacturing, new materials, and vac- fundamental flaw in how the nation thinks
tective masks, nor factories to make them. cines and diagnostics has not been a pri- about innovation.
“The pandemic has shone a bright light on ority, and there is almost no system of
just how much US manufacturing capa- government direction, financial backing, Building stuff we need
bilities have moved offshore,” says Erica or technical support for many critically Economists like to measure the impact
Fuchs, a manufacturing expert at Carnegie important new technologies. Without it, of innovation in terms of productivity
Mellon University. the country was caught flat-footed. growth, particularly “total factor produc-
Why couldn’t the US’s dominant tech Instead, as Henderson writes in her tivity”—the ability to get more output
industry and large biomedical sector pro- book Reimagining Capitalism, the US has, from the same inputs (such as labor and
vide these things? It’s tempting to simply over the last half-century, increasingly put capital). Productivity growth is what makes
blame the Trump administration’s inaction. its faith in free markets to create innova- advanced nations richer and more prosper-
Rebecca Henderson, an economist and tion. That approach has built a wealthy ous over the long run. For the US as well
management expert at Harvard, points Silicon Valley and giant tech firms that as most other rich countries, this measure
to a long history of the US government’s are the envy of entrepreneurs around the of innovation has been dismal for nearly
directing industry and innovation during world. But it has meant little investment two decades.
crises. Many companies, she says, were and support for critical areas such as manu- There are a lot of different ideas about
waiting for the administration to mobi- facturing and infrastructure—technologies why the innovation slowdown happened.
lize the effort and guide priorities. “I kept relevant to the country’s most basic needs. Perhaps the kinds of inventions that pre-
thinking, ‘Let’s focus the US thoughtful- Though written before covid-19 viously transformed the economy—like
ness on testing and we’ll get this.’ I kept emerged, Henderson’s book was pub- computers and the internet, or before that
waiting for it to happen,” she says. But it lished in mid-April, as the pandemic was the internal-combustion engine—stopped
never did: “There is simply a vacuum.” surging in many parts of the US. In it, she coming along. Or perhaps we just hav-
But Henderson and other experts who describes the role business can play in tack- en’t yet learned how to use the newest
study innovation point to a problem deeper ling big problems like climate change and technologies, like artificial intelligence,
than the lack of government intervention. inequality, but she also documents decades to improve productivity in many sectors.
300,000 0.8
2
0.6
200,000
0.4
0
100,000
0.2
0 0 -2
2000–
2010
2011
2013
2014
2015
2016
2017
2018
2005–
1990
2000
2005
2010
2015
2012
1995
1990–
2010–
1985–
1995–
2015–
2004
2009
1999
2018
1994
2014
1989
But one likely factor is that governments Andreessen decried the US’s inability to making many things, including solar pan-
in many countries have significantly cut “build” and produce needed supplies like els and advanced batteries—and, it now
investments in technology since the 1980s. masks, claiming that “we chose not to turns out, swabs and diagnostic tests too.
Government-funded R&D in the US, have the mechanisms, the factories, the No country should aim to make every-
says John Van Reenen, an economist at systems to make these things.” The accusa- thing, says Fuchs, but “the US needs to
MIT, has dropped from 1.8% of GDP in tion resonated with many: the US, where develop the capacity to identify the tech-
the mid-1960s, when it was at its peak, to manufacturing has deteriorated, seemed nologies—as well as the physical and
0.7% now (chart 1). Governments tend to unable to churn out things like masks and human resources—that are critical for
fund high-risk research that companies ventilators, while countries with strong and national, economic, and health security,
can’t afford, and it’s out of such research innovative manufacturing sectors, such as and to invest strategically in those tech-
that radical new technologies often arise. China, Japan, Taiwan, and Germany, have nologies and assets.”
The problem with letting private invest- fared far better. Regardless of where products are made,
ment alone drive innovation is that the But Andreessen is wrong to portray Fuchs says, manufacturers need more coor-
money is skewed toward the most lucra- the unwillingness to build as a deliberate dination and flexibility in global supply
tive markets. The biggest practical uses of choice. And the country’s ability to make chains, in part so they aren’t tied to a few
AI have been to optimize things like web stuff isn’t something that can be quickly sources of production. That quickly became
search, ad targeting, speech and face rec- revved up. The decline of US manufactur- evident in the pandemic; for example, US
ognition, and retail sales. Pharmaceutical ing has been caused by years of financial mask makers scrambled to procure the lim-
research has largely targeted the search market pressures, government indiffer- ited supply of melt-blown fiber required to
for new blockbuster drugs. Vaccines and ence, and competition from low-wage make the N95 masks that protect against
diagnostic testing, so desperately needed economies. the virus.
now, are less lucrative. More government In the US, manufacturing jobs dropped The problem was made worse because
money might have boosted those pursuits. by almost a third between 2000 and manufacturers keep inventories razor-thin
Nor is it enough to invent new tech- 2010 and have barely recovered since. to save money, often relying on timely
nologies: public support is also vital for Manufacturing productivity has been par- shipments from a sole provider. “The great
helping companies adopt them. That’s ticularly poor in recent years (chart 5). lesson from the pandemic,” says Suzanne
especially true in large, slow-moving sec- What has been lost is not only jobs but Berger, a political scientist at MIT and an
tors of the economy such as health care also the knowledge embedded in a strong expert on advanced manufacturing, is “how
and manufacturing—precisely where the manufacturing base, and with it the ability we traded resilience for low-cost and just-
country’s crippled capabilities have been to create new products and find advanced in-time production.”
most evident during the pandemic. and flexible ways of making them. Over the Berger says the government should
In a widely circulated blog post, inter- years, the country ceded to China and other encourage a more flexible manufacturing
net pioneer and Silicon Valley icon Marc countries the expertise in competitively sector and support domestic production
by investing in workforce training, basic technologies crucial to handling the cur- The thing to note about all these pro-
and applied research, and facilities like rent crisis, such as tests and vaccines, and posals is that they are aimed at both short-
the advanced manufacturing institutes in new jobs and economic revival. Many and long-term problems: they are calling
that were created in the early 2010s to of the jobs created will be for scientists, for an immediate ramp-up of public invest-
provide companies with access to the lat- Johnson acknowledges, but many will also ment in technology, but also for a bigger
est production technologies. “We need to go to trained technicians and others whose government role in guiding the direc-
support manufacturing not only [to make] work is needed to build and maintain an tion of technologists’ work. The key will
critical products like masks and respira- enlarged scientific infrastructure. be to spend at least some of the cash in
tors but to recognize that the connection This matters especially, he says, because the gigantic US fiscal stimulus bills not
between manufacturing and innovation with an administration that is pulling back just on juicing the economy but on reviv-
is critical for productivity growth and, out from globalization and with consumer ing innovation in neglected sectors like
of increases in productivity, for economic spending weak, innovation will be one advanced manufacturing and boosting
growth,” she says. of the few options for driving economic the development of promising areas like
The good news is that the US has had growth. “Scientific investment needs to be AI. “We’re going to be spending a great
this discussion during previous crises. The a strategic priority again,” says Johnson. deal of money, so can we use this in a
playbook exists. “We’ve lost that. It has become a residual. productive way? Without diminishing the
That’s got to stop.” enormous suffering that has happened,
Declaring war on the virus Johnson is not alone. In the middle of can we use this as a wake-up call?” asks
In June 1940, Vannevar Bush, then the May, a bipartisan group of congressmen Harvard’s Henderson.
director of the Carnegie Institution for proposed what they called the Endless “Historically, it has been done a bunch
Science in Washington, DC, went to the Frontier Act to expand funding for “the of times,” she says. Besides the World War
White House to meet President Franklin discovery, creation, and commercialization II effort, examples include Sematech, the
D. Roosevelt. The war was under way in of technology fields of the future.” They 1980s consortium that revived the ailing
Europe, and Roosevelt knew the US would argued that the US was “inadequately pre- US semiconductor industry in the face of
soon be drawn into it. As Simon Johnson pared” for covid-19 and that the pandemic Japan’s increasing dominance, by sharing
and Jonathan Gruber, both economists “exposed the consequences of a long-term technological innovations and boosting
at MIT, write in their recent book Jump- failure” to invest in scientific research. The investment in the sector.
Starting America, the country was woefully legislators called for $100 billion over five Can we do it again? Henderson says
unprepared, barely able to make a tank. years to support a “technology directorate” she is “hopeful, though not necessarily
Bush presented the president with a plan that would fund AI, robotics, automation, optimistic.”
to gear up the war effort, led by scientists advanced manufacturing, and other criti- The test of the country’s innovation
and engineers. That gave rise to the National cal technologies. system will be whether over the coming
Defense Research Committee (NDRC); Around the same time, a pair of econo- months it can invent vaccines, treatments,
during the war, Bush directed some 30,000 mists, Northwestern’s Ben Jones and MIT’s and tests, and then produce them at the
people, including 6,000 scientists, to steer Pierre Azoulay, published an article in massive scale needed to defeat covid-19.
the country’s technological development. Science calling for a massive government- “The problem hasn’t gone away,” says
The inventions that resulted are well led “Pandemic R&D Program” to fund and CMU’s Fuchs. “The global pandemic will
known, from radar to the atomic bomb. But coordinate work in everything from vac- be a fact of life—the next 15 months, 30
as Johnson and Gruber write, the invest- cines to materials science. The potential months—and offers an incredible oppor-
ment in science and engineering continued economic and health benefits are so large, tunity for us to rethink the resiliency of our
well after the war ended. “The major—and Jones argues, that even huge investments supply chains, our domestic manufacturing
now mostly forgotten—lesson of the post- to accelerate vaccine development and capacity, and the innovation around it.”
1945 period is that modern private enter- other technologies will pay for themselves. It will also take some rethinking of how
prise proves much more effective when Vannevar Bush’s approach during the the US uses AI and other new technologies
government provides strong underlying war tells us it’s possible, though the fund- to address urgent problems. But for that
support for basic and applied science and ing needs to be substantial, says Jones. But to happen, the government has to take on
for the commercialization of the resulting increased funding is just part of what is a leading role in directing innovation to
innovations,” they write. required, he says. The initiative will need meet the public’s most pressing needs.
A similar push to ramp up government a central authority like Bush’s NDRC to That doesn’t sound like the government
investment in science and technology “is identify a varied portfolio of new technol- the US has now.
clearly what we need now,” says Johnson. ogies to support—a function that is miss- David Rotman is editor at large of
It could have immediate payoffs both in ing from current efforts to tackle covid-19. MIT Technology Review
OF COURSE
So the question we have to confront is
whether we will continue to design and
deploy tools that serve the interests of
racism and white supremacy.
TECHNOLOGY
Of course, it’s not a new question at all.
Uncivil rights
In 1960, Democratic Party leaders con-
PERPETUATES RACISM.
fronted their own problem: How could
their presidential candidate, John F.
Kennedy, shore up waning support from
black people and other racial minorities?
IT WAS DESIGNED
An enterprising political scientist at
MIT, Ithiel de Sola Pool, approached them
with a solution. He would gather voter data
from earlier presidential elections, feed
THAT WAY.
it into a new digital processing machine,
develop an algorithm to model voting
behavior, predict what policy positions
would lead to the most favorable results,
and then advise the Kennedy campaign to
act accordingly. Pool started a new com-
Black Americans have seen technology used to target them again pany, the Simulmatics Corporation, and
and again. Stopping it means looking at the problem differently. executed his plan. He succeeded, Kennedy
By Charlton McIlwain
was elected, and the results showcased
the power of this new method of predic-
T
tive modeling.
Racial tension escalated through-
oday the United States crumbles out the 1960s. Then came the long, hot
under the weight of two pandemics: summer of 1967. Cities across the nation
coronavirus and police brutality. burned, from Birmingham, Alabama, to
Both wreak physical and psycho- Rochester, New York, to Minneapolis,
Minnesota, and many more in between.
logical violence. Both dispropor-
Black Americans protested the oppres-
tionately kill and debilitate black
sion and discrimination they faced at
and brown people. And both are ani-
the hands of America’s criminal justice
mated by technology that we design, system. But President Johnson called it
repurpose, and deploy—whether “civil disorder,” and formed the Kerner
it’s contact tracing, facial recognition, or social media. Charlton
Commission to understand the causes of
McIlwain
We often call on technology to help solve problems. is a professor “ghetto riots.” The commission called on
But when society defines, frames, and represents peo- of media, cul-
Simulmatics.
ture, and commu-
ple of color as “the problem,” those solutions often do nication at New As part of a DARPA project aimed at
more harm than good. We’ve designed facial recognition York University turning the tide of the Vietnam War, Pool’s
and author of
technologies that target criminal suspects on the basis Black Software: company had been hard at work preparing
of skin color. We’ve trained automated risk profiling The Internet & a massive propaganda and psychological
Racial Justice,
systems that disproportionately identify Latinx peo- From the AfroNet
campaign against the Viet Cong. President
ple as illegal immigrants. We’ve devised credit scoring to Black Lives Johnson was eager to deploy Simulmatics’
Matter behavioral influence technology to quell
algorithms that disproportionately identify black people
the nation’s domestic threat, not just its
COURTESY PHOTO
to identify and interview other black res- and the nation’s political leaders were try- be used to perpetuate racism, then we
idents, in every venue from barbershops ing to solve a problem. They aimed to use must make sure that we don’t conflate
to churches. They asked people what they the information that Simulmatics collected social problems like crime or violence
thought about the news media’s coverage to trace information flow during protests or disease with black and brown people.
of the “riots.” to identify influencers and decapitate the When we do that, we risk turning those
But they collected data on much more, protests’ leadership. people into the problems that we deploy
too: how people moved in and around the They didn’t accomplish this directly. our technology to solve, the threat we
city during the unrest, who they talked to They did not murder people, put people in design it to eradicate.
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35 Innovators
Under 35
In chaotic times it can be reassuring JUDGES |—————————————— Oren Etzioni Hao Li
to see so many people working toward CEO, Allen Institute for AI; CEO, Pinscreen; Associate Pro-
Professor of Computer Sci- fessor, University of Southern
a better world. That’s true for medical Nora Ayanian
ence, University of Washington California; Director, USC Insti-
Associate Professor, Andrew
professionals fighting a pandemic and tute for Creative Technologies
and Erna Viterbi Early Career
for ordinary citizens fighting for social Chair, Computer Science, Uni-
David Fattal
Founder and CEO, Leia Inc. Nicole Paulk
justice. And it’s true for those among us versity of Southern California
Assistant Professor, University
striving to employ technology to address Chelsea Finn of California, San Francisco
Burcin Becerik-Gerber
those problems and many others. Professor of Civil and Environ-
Assistant Professor of Com-
puter Science and Electrical Carmichael Roberts
The 35 young innovators in these pages mental Engineering and Direc-
Engineering, Stanford Uni- Founder, Material Impact
aren’t all working to fight a pandemic tor of the Center for Intelligent
versity
Environments, University of
(though some are: see Omar Abudayyeh, Southern California
John Rogers
page 16, and Andreas Puschnik, page 27), Javier Garcia Martinez Simpson/Querrey Professor
Professor of Inorganic Chem- of Materials Science and Engi-
and they’re not all looking to remedy social David Berry
istry, University of Alicante, neering, Biomedical Engineer-
CEO, Integral Health; General
injustices (though some are: see Inioluwa Partner, Flagship Pioneering
Spain; President-elect, IUPAC ing, and Neurological Surgery,
Deborah Raji, page 28, and Mohamed Northwestern University
Julia Greer
Dhaouafi, page 37). But even those who Ed Boyden
Mettler Professor of Materials, Rachel Sheinbein
Y. Eva Tan Professor in Neuro-
aren’t tackling those specific problems Mechanics, and Medical Engi- Venture Partner, Lemnos
technology, MIT
are seeking ways to use technology to neering, Caltech
Cyrus Wadia
help people. They’re trying to solve our Yet-Ming Chiang
Zhen Gu Head of Sustainable Product,
Kyocera Professor, Materials
climate crisis, find a cure for Parkinson’s, Professor, University of Amazon
Science and Engineering, MIT
or make drinking water available to those California, Los Angeles
Jennifer West
who are desperate for it. James Collins
Ilan Gur Fitzpatrick Family Professor of
This contest generates more than 500 Termeer Professor, MIT
Founder and CEO, Activate Engineering, Duke University
nominations each year. The editors then John Dabiri
Ayanna Howard Jackie Ying
face the task of picking 100 semifinalists Centennial Professor of Aero-
Linda J. and Mark C. Smith A*STAR Senior Fellow,
to put in front of our 25 judges, who have nautics and Mechanical Engi-
Professor and Chair, School NanoBio Lab
neering, Caltech
expertise in artificial intelligence, biotech- of Interactive Computing,
nology, software, energy, materials, and Georgia Tech Ben Zhao
Gozde Durmus
Neubauer Professor of Computer
so on. With the invaluable help of these Assistant Professor, Stanford
Science, University of Chicago
University
rankings, the editors pick the final list of
35. —The editors
Inventors
During what he calls the “Cas9 craze,”
Abudayyeh was drafted into a less visible
avenue of research: the effort to discover
and characterize novel CRISPR enzymes.
Soon the list was growing, and
Abudayyeh and colleagues were demon-
Their innovations point toward a strating what the new editors could do.
There would be Cpf1, also known as
future with new types of batteries, Cas12a, and then Cas12b. But one called
Cas13, discovered literally under our noses
solar panels, and microchips. (it’s part of a human oral bacterium called
Leptotrichia shahii), was special. Instead
of cutting DNA, the enzyme could instead
target RNA, the genetic messenger mol-
ecule inside of cells, which is also the
OMAR ABUDAYYEH
primary genetic material of many viruses,
including the coronavirus.
It was a totally new way to edit. What
MIT hadn’t changed was Abudayyeh’s close
around 2% of Americans had been tested and ongoing collaboration with fellow
Age 30 | Country of birth: US
for covid-19. Some economists say the gene editor Jonathan Gootenberg. The
country needs to test that many people pair first met as MIT undergrads and
He’s working to use CRISPR as
every day to reopen with confidence. then worked together in the busy lab
a covid-19 test that you could take
at home. That’s why, since January, Abudayyeh of CRISPR pioneer Feng Zhang (who
and his colleagues have been trying to made our list of 35 innovators in 2013) at
CRISPR has been called the discovery of forge CRISPR into an at-home test for the Broad Institute. They’ve written 28
the century for its potential to change bio- the virus. The basic chemistry is simple papers together, and in 2017 they were
medical research and treatment of genetic enough, they think, to create an easy- hired to establish a joint lab at the MIT
diseases. But it was Omar Abudayyeh who to-use test that you could give yourself McGovern Institute, which they chris-
helped turn the gene-editing tool into a before heading to work, or maybe take tened the “AbuGoot Lab.”
diagnostic test, one that might help slow at an airport gate before catching a flight. “We joke that it’s a scientific bro-
down the covid-19 pandemic. If they succeed, virus testing could mance that just keeps on going,” says
Seizing on the precise gene-finding happen anywhere, anytime, and the Abudayyeh, who reckons he’s the more
mechanism, in 2016 Abudayyeh, along gene-editing revolution would reach practical of the two, while Gootenberg is
with Jonathan Gootenberg and other col- directly into people’s homes and lives more mathematical. “Our brains haven’t
leagues at MIT, forged CRISPR into a tool for the first time. quite merged, but it’s close.”
to spot cancer mutations, bacteria, and And they needed two heads to under-
mosquito-borne viruses like Zika. Soon, stand the new RNA editor, Cas13. The
there was a spinout startup company Here’s how it works enzyme turned out to have a bizarre “col-
called Sherlock Biosciences, $49 million lateral effect.” Not only did it cut specific
in funding, and newspaper stories about The CRISPR revolution began with dis- RNA strands, but once it got going, it
CRISPR’s “new capabilities.” coveries, in the early 2000s, that bacteria would furiously chop up and degrade
Then came covid-19. Genetic tests to had evolved a way to chop up marauding any RNA in its path. “The mechanism
spot the pathogen were in desperately phage viruses. CRISPR, whose name is an was insane and very confusing at first,”
short supply in the US, with the work- acronym for this natural biological inven- says Abudayyeh. “We think it’s part of
horse technology, PCR, floundering. By tion, can spot unique sequences of DNA a cell-suicide mechanism”—a natural
early May, three months into the outbreak, letters and cleave them with a cutting self-destruct device in bacteria attacked
by a virus. “When it activates, it shuts was first floated by scientists from the Great idea, but on its own, Cas13
down everything in the cell.” rival laboratory of Jennifer Doudna at wasn’t sensitive enough to create a test.
The indiscriminate cutting, though, the University of California, Berkeley. So Abudayyeh and Gootenberg got help
meant Cas13 wasn’t a great editor on its There a team proposed that indiscrim- from MIT professor Jim Collins, who
own. “It was kind of disappointing, but we inate cutting could serve as a detection showed them how to add a preamplifica-
came from an engineering background, mechanism. In short, if the enzyme found tion step, or a way to copy and multiply the
so we asked what it is good for,” says a match in a test tube—a piece of RNA RNA before testing for a match. By 2017,
Abudayyeh. Maybe they could blow up belonging to a virus, say—the collateral the group was showing off a complete
RNA in a cancer cell, bringing it to a halt? cutting could be used to sever special CRISPR diagnostic system called Sherlock
The idea that the collateral damage RNA that, when broken, would set off a that could locate unique mutations that
could turn CRISPR into a lab diagnostic visible fluorescent signal. cause cancer or flag the presence of
LEILA PIRHAJI
ReviveMed
MANUEL LE GALLO
Leila Pirhaji built an AI-based the body,” she says. “They blood sugars and choles-
tool for measuring tiny mol- are involved in our metab- terol to obscure molecules
ecules in the body called olism and are downstream that appear in significant
metabolites, and her work from DNA, so they show the numbers only when some- IBM RESEARCH
could help us better detect effects of both our genes one is sick.
and treat diseases. “There and lifestyle.” Such metabo- The problem is that Age 34 | Country of birth: Canada
are 100,000 metabolites in lites include everything from measuring and identifying
metabolites is expensive He uses novel computer designs
and time consuming, and to make AI less power hungry.
fewer than 5% of metab-
the scientific. When she teaches people that you can use for creative problem exactly when, where, and how to look,”
(PEEK);
CREDIT
to use her components, she delights in solving,” she says. —Karen Hao he says. “This was the biological problem
KERR
well as a more traditional takeoff and landing aircraft, which can function as
COURTESY
JENNIFER GLICK
IBM QUANTUM
with existing quantum algorithms or create In 2019, Glick and her colleagues
Age 30 | Country of birth: US
new ones for the purpose. tackled another big but more workaday
Quantum computing promises enor- problem with the banking giant Barclays.
If quantum computers work,
mous advances in processing power over The challenge was managing the quadril-
what can we use them for?
She’s working to figure that out. classical computing for certain problems lions of dollars processed each year in
that are intractably large or time-con- securities transaction settlements. These
The world’s biggest machine, the Large suming for classical computers—the kind occur, for instance, when a financial insti-
Hadron Collider, was built to help answer of problems Glick looks for. A quantum tution buys shares, bonds, or derivatives.
some of the most important questions in computer’s strength can be credited to Clearinghouses must run complex opti-
physics. To do that, the scientists behind the superposition and entanglement of mization algorithms on the transactions to
the particle collider have to be able to pro- quantum bits, or qubits, which offer an settle as many of them as possible within
cess and understand the massive amounts exponentially large computational space. technical and legal constraints.
of data from the machine. They want to be For example, 50 perfect qubits can repre- The results of the team’s research
able to tell whether certain particles are sent over a quadrillion states to explore. indicate that quantum technology could
produced in high-energy collisions taking Still, it’s a technology in its very early make this process more efficient, speed-
place at nearly the speed of light. days. In two years at IBM, Glick has helped ing up the time between trade and set-
The LHC can produce over a petabyte lead an effort to create partnerships that tlement. “When someone gives you an
of data per second from one billion parti- bring quantum technology into the real industry or business problem, there’s a
cle collisions, requiring about one million world. She spends a lot of her time hunt- lot of complications to start out with.
processor cores spread out around the ing for problems and then developing and It’s a very complex, gnarly problem,”
world to analyze and understand what demonstrating ways in which a quantum Glick says. “Part of it is breaking it
would otherwise be chaos. What does all computer could solve them faster than a down into simpler pieces to be able to
that data mean? classical one. identify where the bottlenecks are with
This is one of the most staggering “What we’re looking at for the Large respect to classical computing methods
problems facing Jennifer Glick, an IBM Hadron Collider is to use a quantum algo- that are being used today. And can any
researcher whose work is to find big prob- rithm to predict whether or not a certain of those bottlenecks be removed by an
lems that can benefit from quantum com- particle was produced,” she says. “Was that quantum approach?”
puting and then either try to solve them the particle I think was produced or not?” —Patrick Howell O’Neill
LILI CAI
University of Illinois at Urbana-Champaign
SIDDHARTH KRISHNAN
Between one and two in every 1,000 measurements and required the use of
babies born in the United States have an ice pack, his device can continuously
hydrocephalus, a condition in which cere- measure the flow, reporting results via
MIT brospinal fluid builds up in the brain. It Bluetooth.
can also occur later in life, including after So far, field trials on seven patients
Age 29 | Country of birth: India
traumatic brain injury. Over a million peo- reported in a paper earlier this year in
ple in the United States have hydroceph- the journal NPJ Digital Medicine show
A tiny, powerful sensor for making
alus, and nearly all of them have a shunt that his sensor gives “robust, high-quality
disease diagnosis cheaper, faster,
and easier. installed that drains fluid from their brain data” for hours at a time.
into their chest or abdomen. The condition Krishnan hopes that his sensor will
COURTESY PHOTO (CAI); EILEEN MOLONY (KRISHNAN)
Siddharth Krishnan, a materials scientist can be fatal if untreated, but if it’s dealt with have applications beyond hydrocephalus,
at MIT, developed a tiny sensor that could promptly a full recovery is often possible. possibly monitoring other diseases like
save people from a devastating and often If shunts fail, because they get diabetes, where tiny changes beneath the
deadly brain condition. clogged, then fluid will again build up skin can have huge effects. —Tanya Basu
ture. If it gets scratched, the coating can exclusively on desalinated Gulf water for ings to a particularly vulnerable spot in
drinking, with emergency supplies for just the Gulf—in the vicinity of the Barakah
also be “healed” using water. And most
two or three days. “If something were to nuclear power plant, which is nearing
important, “it’s flushable,” says Manjula
happen, and desalination plants weren’t completion, and large-scale oil and
Basavanna. “You don’t have to worry about
able to operate, right now there really is desalination installations. Ultimately,
it adding to our plastic and microplastic no backup plan,” Alhanaee says. she hopes her research will help the
problem.” He and his partners are now in Ever since, she has devoted her region’s governments develop more
the beginning stages of forming a startup energy to tackling the Gulf’s disaster robust, and better coordinated, disaster
HERE
scale, the cheap, biodegradable material data-driven framework to help the region —Jonathan W. Rosen
COURTESY
deep-learning approaches, he created a driver would, but it can take in the entire
the entire tumor,” he says, but excess radi-
system that was not just better at recog- scene (cars, people, intersections, stop
ation can harm the patient. That means
nizing individual items in images (say, a signs, and more) and—if it works as
“it’s really important to figure out where
dog or a person), but capable of seeing intended—instantly infer what’s taking
an entire scene full of objects—multiple place. Doing so requires nearly 50 neu- those high doses need to go.”
dogs and people interacting with each ral networks to constantly process data Ekchian is preparing to publish the
results of a clinical trial involving seven
(KARPATHY);
ANDREAS PUSCHNIK
the biologist remained at work at the
Chan Zuckerberg Biohub, a new insti-
tute that picked him as its first sci-
Chan Zuckerberg Biohub entific fellow. “It is still busy days for
Zika, Ebola, SARS, dengue fever, and virologists,” says Puschnik, who now
Age 31 | Country of birth: Germany
covid-19. These diseases have fearsome plans to turn his attention to the coro-
personalities, yet the viruses that cause navirus that causes covid-19. Perhaps,
Seeking a universal treatment
them are not really alive. To reproduce, he thinks, a drug that changes cells
for viral diseases, he might leave us
much better prepared for the next viruses need to hijack a cell and use its so they are less hospitable to corona-
GUTTER CREDIT HERE
pandemic. components to produce more viruses. viruses could be ready for the next
To Andreas Puschnik, understand- pandemic: “You might be able to treat
ing which of our biomolecules viruses viruses you don’t even know about yet.”
depend on could lead to new types of —Antonio Regalado
Visionaries
continued to work in Nigeria, flying back
and forth between two continents. Raji
attended seven different schools during
their first five years in Canada.
Eventually, the family moved to Ottawa
and things began to stabilize. By the time
Their innovations are leading to she applied to college, she was sure she was
most interested in pre-med studies. “I think
breakthroughs in AI, quantum if you’re a girl and you’re good at science,
people tell you to be a doctor,” she says.
computing, and medical implants. She was accepted into McGill University
as a neuroscience major. Then, on a whim,
and with her father’s encouragement, she
visited the University of Toronto and met
a professor who persuaded her to study
all her code and the results of her analyses processes, but the testing data they used how well a system recognizes people from
and sent Buolamwini an unsolicited email. was as demographically imbalanced as the different demographic groups.
The two quickly struck up a collaboration. training data the systems learned from. Raji joined in the technical work,
At the time, Buolamwini was already As a result, the systems could perform compiling the new data set and helping
working on a project for her master’s the- with over 95% accuracy during the audit Buolamwini run the audits. The results
sis, called Gender Shades. The idea was but have only 60% accuracy for minority were shocking: among the companies
simple yet radical: to create a data set that groups once deployed in the real world. they tested—Microsoft, IBM, and Megvii
could be used to evaluate commercial By contrast, Buolamwini’s data set would (the company best known for making the
face recognition systems for gender and have images of faces with an even distri- software Face++)—the worst identified
racial bias. It wasn’t that companies selling bution of skin color and gender, making the gender of dark-skinned women 34.4%
these systems didn’t have internal auditing it a more comprehensive way to evaluate less accurately than that of light-skinned
Raji developed a documentation frame- we build these things, because it does team can change that—and ultimately
work for machine-learning teams to matter and it does affect people.” improve the success of other implantable
use, drawing upon her experience at —Karen Hao devices. —Jonathan W. Rosen
MIGUEL MODESTINO
NYU
ZLATKO MINEV
Miguel Modestino has system teaches itself how which typically involves
cleared a major hurdle to optimize the reactions burning fossil fuels. And
in electrifying the chem- for making various chem- since electricity can come
ical industry, which pro- icals by zapping them from renewable sources IBM Quantum Research, TJ Watson
duces compounds used with pulses of electricity like wind or solar, electrify-
in everything from plastics instead of the conventional ing chemical plants could Age 30 | Country of birth: Bulgaria
to fertilizer. His AI-based approach of heating them, greatly reduce emissions.
In an early lab proj- His discovery could reduce errors
ect, Modestino’s team in quantum computing.
achieved more than a
images don’t work on physical objects. companies apply them to improve the illness. Eventually, “augmentation” of
HERE
Li also devised subtle changes in the robustness of their machine-learning healthy people “is an obvious result,”
CREDIT
features of physical objects, like shape models. —Will Douglas Heaven Seo says: “It’s being able to enhance our
KERR
—The editors
global financial system not Washington Center for Digital Fabrication, which
GUTTER CREDIT
to change,” she says. she will co-direct. She will work with local tech-
COURTESY
Humanitarians
from other fields like computational biol-
ogy, drug development, and neurosci-
ence. She raised money from various
investors, including Jeff Dean (the head
of AI at Google) and the Michael J. Fox
Foundation. Thus, in 2016, OccamzRazor
They’re using technology to cure was born.
The company is tackling the problem
diseases and make water, housing, in two major steps. First, it has developed
programs that read and understand pub-
KATHARINA VOLZ
be tested in the laboratory.
The result is what OccamzRazor calls
the “Parkinsome”—a knowledge map
OccamzRazor of Parkinson’s that reveals how the dis-
generally didn’t know much about and ease is caused and progresses, points
Age 33 | Country of birth: Germany
couldn’t engage with other aspects. to signs and symptoms that can help
These academic silos made it hard for make an early diagnosis, and identi-
A loved one’s diagnosis led her
new insights to be properly shared and fies potential therapeutic targets. After
to employ machine learning in the
search for a Parkinson’s cure. explored, impeding our continued under- OccamzRazor validates its findings, it
standing of how Parkinson’s progresses. partners with biotech and pharma com-
In 2016, Katharina Volz received news “Even if you’re the smartest researcher panies to develop drugs.
that someone close to her had Parkinson’s. in the world, you can’t put all of this The goal is to take this approach
At the time Volz had just finished her information together and make the con- beyond just Parkinson’s. Volz and her
PhD at Stanford and was locked into a nections you need to truly understand team have plans to scale up the platform
well-earned career in academic research, how the disease operates,” says Volz. “As to build comprehensive knowledge maps
working on stem cells. But the news humans, our ability to draw these numer- for other complex diseases related to the
changed all that. ous connections is limited.” aging of the brain. “Diseases inform each
“I just knew I could actually make a That’s where machine learning comes other,” says Volz. “Studying Parkinson’s is
difference,” she says. “Sometimes you in. Volz realized AI could do a better job one of the best ways to study brain aging
feel helpless. But actually I felt deeply than a human at reading all the different in general.” —Neel V. Patel
responsible for finding a way to get cura-
tive treatments for this disease, because I
knew I could do something about it.” Volz
now leads a company, OccamzRazor, that
has successfully married machine learning “I felt deeply responsible for finding a way to
with biomedical research and is pushing
the search for a Parkinson’s cure.
get curative treatments for this disease,
Volz noticed a problem when it comes because I knew I could do something about it.”
to researching Parkinson’s, and it’s one
that arguably plagues science at large.
Experts studying the disease were spe-
cializing in particular aspects of it and
overuse, and shifting rainfall patterns the batch system is engineered to apply Icon’s ultimate goal, Le Roux says, is to
linked to climate change. According less pressure to water that’s less salty, reduce the cost of homebuilding by 50%.
to the United Nations, some 3.6 billion saving a considerable amount of energy. —Jonathan W. Rosen
people live in areas that experience It also increases the rate of fresh water
water scarcity at least one month of extraction by minimizing the build-up of
the year—and that number is likely salt on the membranes.
to exceed five billion by 2050. “Glob- Warsinger’s lab at Purdue, where
ally, we are truly tapping out our water he’s now a professor of mechani-
resources,” Warsinger says. cal engineering, has since worked to
Yet desalination today has major refine the batch design. His team has
limitations. Traditional reverse osmosis, developed a trailer-sized prototype it
GUTTER CREDIT HERE
in which pressurized water is forced hopes to use for pilot plants in Peru and
through a salt-removing membrane, Kenya. —Jonathan W. Rosen
MOHAMED DHAOUAFI
ine picking up an apple, you’ll be using
your hand to jump between buildings like
Spider-Man,” Dhaouafi says.
Cure Bionics Dhaouafi and his colleagues are clos-
Four years ago, during a university chal- ing in on their initial product launch:
Age 28 | Country of birth: Tunisia
lenge, Mohamed Dhaouafi found out that they’ve already tested their arm with
one of his teammates’ cousins had been five Tunisian youths and will soon initi-
His company’s artificial limbs
born without upper limbs and couldn’t ate trials at three government hospitals.
are not only high-functioning but
cheap enough for people in low- afford prosthetics. An engineering stu- Ultimately Dhaouafi hopes to offer a
CREDIT HERE
GUTTERFOUNDATION
income countries. dent at the time, he’d been searching range of high-quality, affordable pros-
for a project that would have a social thetics for young people across Africa,
impact—and as he started to research the Middle East, and beyond.
OBAMA
Entrepreneurs
affected users’ mood. First he labeled 600
tweets by hand as happy, angry, sad, and
so on. He used this labeled data to train
a neural network to assess the mood of
a tweet and cross-referenced that mood
against geolocation data for about 2% of
Their technological innovations all the tweets published in 2010 and 2011.
His results were not surprising.
bust up the status quo and lead to Moods worsened when it rained; peo-
ple expressed anger when it was hot.
new ways of doing business. But for Li it was a lesson in how hidden
information could be extracted from large
amounts of text.
After finishing his studies in 2017, he
moved back to Beijing and founded an
JIWEI LI
NLP startup called Shannon.ai, which
now has dozens of employees and $20
million in funding from venture capi-
Shannon.ai & Zhejiang University talists. Li’s company is building on the
often overplayed the importance of prox- pattern-matching work demonstrated
Age 31 | Country of birth: China
imity, leading to obvious mistakes. Li’s in the Twitter weather study to develop
machine-learning algorithms find the machine-learning algorithms that extract
In the last few months, Google and
grammatical structure of a sentence to economic forecasts from texts including
Facebook have both released new
chatbots. Jiwei Li’s techniques are get a much more reliable sense of the business reports and social-media posts.
at the heart of both. meaning. They have become a corner- Li has also applied deep reinforcement
stone of many NLP systems. learning to the challenge of generating
Jiwei Li applies deep reinforcement Li grew up in China and studied biol- natural language. For him it is the obvi-
learning—a relatively new technique in ogy at Peking University before moving ous next step. Once you have learned
which neural networks learn by trial and to the US, where he began a PhD in bio- to read, you can learn to write, he says.
error—to natural-language processing physics at Cornell. But he soon switched Even the best chatbots still make obvi-
(NLP), the field of computer science in fields, turning to NLP first at Carnegie ously stupid mistakes, spewing out non
which programs are made to manipulate Mellon and then at Stanford, where he sequiturs or displaying a lack of basic
human languages. became the first student ever to obtain common knowledge about the world.
By using deep reinforcement learning a computer science PhD in less than The longer a conversation, the harder it
to identify syntactic structures within three years. is for an AI to keep track of what’s been
large pieces of text, Li made machines said. Li’s techniques give AI a good grasp
better at extracting semantic information of linguistic structure. In a conversation,
from them. Syntax refers to the grammat- Li’s machine-learning keeping track of subjects and objects
ical relationship between words, while
semantics refers to their meaning.
algorithms find the is easier if the syntax of utterances is
explicit. For example, given the question
In written language, words with a grammatical structure “Shall we get started?” a bot might answer
close semantic relationship are not always of a sentence to get “Of course!”—but that response could
close together on the page. A verb and
its object can be separated by a string
a much more reliable follow any question. Li’s technique can
instead give responses more like “Yes.
of adjectives or a subordinate clause, sense of its meaning. We’ve got a lot of work to do here,” refer-
for example. Previous attempts at get- encing the content of the original query.
ting machines to parse natural language —Will Douglas Heaven
TONY PAN
the Seattle startup has made a new type zero-emissions sources like hydrogen,
of thermionic converter, a heat engine a change some companies and regions
first developed in the 1950s, that’s more are exploring, the thermionic converter
Modern Electron efficient than the old model at turning could make a bigger dent in pollution.
heat into electricity. Pan believes his device could have an
Age 34 | Country of birth: Taiwan
Cofounder and CEO Tony Pan believes even bigger impact in developing coun-
his company can use the technology to tries. Enabling communities to set up
His company revamps an old
convert home boilers and furnaces, which their own mini power plants would allow
device to allow you to generate
electricity in your own home. generally use natural gas or oil to heat them to skip the massive investments of
water and homes, into mini residential money and time required to build central-
Modern Electron has applied a modern power plants that produce electricity on ized generation and distribution systems.
HERECOURTESY PHOTO (PAN)
twist to an old technology. By using com- site. He says this would be a far cheaper That could bring electrification faster to
puter simulations and novel materials, and more efficient way of generating rural areas. —James Temple
CREDIT (LUI);
WHEN YOU
Navigate the world of tech news.
The Algorithm
Artificial intelligence, demystified.
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How Covid-19 is changing
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Your guide to growth and
WANT IT.
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technology.
Weekend Reads
Technology in perspective.
NARWHAL
JA20_Canada.indd 42 6/5/20 10:41 AM
Ill
43
I
t is a frigid February day when I visit
Communitech, a bustling tech hub that
occupies a renovated 19th-century tan-
nery in the city of Kitchener, Ontario.
Inside the brick-and-beam space,
Harleen Kaur opens her phone and
pulls up her latest creation—an attempt to tackle the
problem of misinformation. It’s an app called Ground
News, a combination news aggregator and social-media
platform that combats falsehoods with the help of AI
and on-the-ground verification carried out by its users.
Tapping on the headline “Buttigieg slams Trump:
My marriage never involved sending ‘hush money to
a porn star,’” I learn that over the previous two days
the story had been covered by 14 outlets, with a collec-
tive “lean left” bias, according to the app. Had I been
at the town hall meeting where Pete Buttigieg, then a
presidential candidate, made this remark, I could have
created my own story about it using the app’s Citizen
Journalism feature (the part intended as a check on
fake news), which other users would then have been
able to contest or confirm.
Kaur, an aerospace engineer turned serial tech entre-
preneur, was living in the US when the idea for Ground
News hit her like Newton’s apple. Though motivated
by a growing problem in America—this was 2016—she
decided to return home to Canada to build the new
company. Venture capital and other investment flows
fast and free south of the border, she says, but it was
more important to embark on the next phase of her
career where “Canadian values” reign.
“Canada is more measured, more considerate. Our
value system is not just making money and being suc-
cessful,” says Kaur, who moved as a girl from India
to Brampton, an immigrant enclave in the suburbs
of Toronto. “Canadians are nice to each other. I think
being nice matters. Nice has value.”
Kaur is not the only one drawn away from the US
by Canadian benevolence. In recent years the country
has become a magnet for technology talent, reeling
Canadians back home and diverting the stream of over-
seas applicants away from Silicon Valley to Montreal,
Vancouver, and the Toronto-Kitchener-Waterloo cor-
ridor. These are areas long known for incubating and
exporting innovation—from Research in Motion, the
company founded above a Waterloo bagel shop that
ushered in the smartphone age and later took the name
By BRIAN BARTH
Illustrations by David Biskup
of its flagship product, the BlackBerry, to the neural
networks of Geoffrey Hinton, the University of Toronto
professor whose AI company was acquired by Google
in 2013. Canadian media have christened the region
“Silicon Valley North.”
Some are drawn by the they dropped below 70% at 12 Yung Wu is the CEO of the Canada produces narwhals.
image of Canada as a liberal US tech firms—while the wait MaRS Discovery District, a But, Wu says, the comparison
utopia, where diversity, inclu- time went from five months block-size campus in down- goes beyond their financial val-
sion, and humility triumph to nearly 10. The number of town Toronto where firms can uation. “In the Valley you find
over greed and bigotry. While H-1B applicants, after rising for rent space, mingle in a massive this chase for imaginary ani-
this branding may have been years, declined after Trump was central atrium, and tap into ser- mals. The narwhal is actually
carried to excess by Prime elected, from 236,000 in 2016 to vices designed to help startups a real thing,” he says. “It’s not
Minister Justin Trudeau, the 199,000 in 2017. The equivalent and “scale-ups” grow. He has propped up by private valua-
allure is real. Canadian visa program, mean- seen the revenue of its 1,500 tions that are intended to raise
As President Donald Trump while, approves 95% of appli- companies almost triple in the the round on the last private
tightens the US border—in cations in two weeks or less. past two years, but he insists valuation, with no resemblance
April he placed a 60-day ban As a result, Toronto added that Canadian tech is on a qual- necessarily to a real company
on most green cards, ostensi- more new tech jobs between itatively different path from its that serves real customers with
bly to protect American jobs 2013 and 2018 than any other US counterpart. “I don’t think real revenue. A narwhal is rare,
as covid-19 tanked the econ- North American market sur- the bro culture would have but it’s not an imaginary thing.”
omy—Trudeau opens Canada’s veyed. It is now ranked behind really developed in the same The question is whether
arms ever wider. In 2018, he only San Francisco and Seattle way over here, for instance,” he Canada’s quiet narwhals can
pledged to admit an additional for tech talent by the real estate says. Canadian values may play make a big enough splash to
40,000 immigrants over the giant CBRE. Invest in Canada, a role in that, but demographic change the trajectory of the
next three years, raising the a federal agency charged with differences are also part of the global tech industry.
quota to 350,000 by 2021, and attracting global firms to set equation—Toronto is consid-
covid hasn’t changed that pol- up shop, advertises Toronto as ered one of the most diverse
icy: “Immigration will abso- having the “highest concentra- cities on earth, and more than “A COLONIZING EXPERIMENT”
lutely be key to our success tion of AI startups in the world.” 50% of its residents were born Canadians are notoriously
and our economic recovery,” The government has gone so in another country. Likewise, at polite and generally go out of
Canada’s immigration minister, far as to pay for billboards in MaRS, which bills itself as the their way to not criticize their
Marco Mendicino, said in May. Silicon Valley that read “H-1B “largest urban innovation hub” southern neighbors. Despite
While US immigration pol- Problems? Pivot to Canada,” in North America, more than this, there is a burning nation-
icy has been tough on many with a link to the nation’s immi- half of all company founders alism deep down that can take
industries, the issue is especially gration website. were born abroad. the form of disgust toward
acute in the tech sector, which Kaur thinks this “niceness” Canada has its own techno- many aspects of American cul-
relies on highly skilled foreign also boosts her bottom line. mythology. Instead of tech bros, ture—such as an excess of indi-
workers on both sides of the “Having ‘Brand Canada’ asso- it has a workforce portrayed as vidualism and self-important
border. In the US, approvals ciated with us is a benefit,” she diverse, reserved, and polite. verbiage expressed at a high
for H-1B visas, the kind typ- says. “We have a halo effect Where Silicon Valley prizes volume. And sometimes that
ically given to skilled tech around us of being trusted and trend-setting consumer prod- disgust erupts like projectile
workers, dropped from 94% neutral.” ucts, Toronto’s startups tend to vomit. This was the case when
of applications in 2015 to 76% be more focused on services Sidewalk Labs came to town.
in 2019—one study found that and products for business and In March 2017, Waterfront
government clients that are Toronto, a government agency
less likely to capture the public charged with redeveloping a
imagination. Where California 2,000-acre (800-hectare) strip
produces “unicorns,” private of former industrial land along
58,0000
58,00
tech companies valued at a bil- the shores of Lake Ontario,
lion dollars or more, Canadian asked for proposals to build a
techies speak of building “nar- smart-city district on a 12-acre
whals”—named for the small, parcel known as Quayside.
reclusive whales, with long Trudeau presided over a lav-
tusks sprouting from their ish ceremony that October to
heads, that roam Arctic waters. announce the winner: Sidewalk
NET TECH JOBS ADDED IN TORONTO The US produces far more Labs, a New York–based urban
FROM 2013 TO 2018 unicorns per capita than innovation company owned
by Alphabet, Google’s parent. then be exported globally, private information (location, Google executive who had also
Sidewalk had been chosen over extending Alphabet’s market purchasing habits, and so on) been called to testify. “History
the Canadian companies that dominance from cyberspace into Google’s data-hungry maw. offers sobering lessons about
had applied, but the premier of to public space. It would be a Data sovereignty—the idea societies that practice mass
Ontario, the mayor of Toronto, crowning achievement not just that a nation’s data should be surveillance.”
and Alphabet’s then chairman, for Sidewalk, but for Alphabet held on servers within its bor- A deluge of negative head-
Eric Schmidt, spoke glowingly and the Canadian government. ders, governed by its laws and lines dogged Sidewalk Labs
of the plan to build a neighbor- Some Canadian-bred tech- thus ultimately by its values— throughout its first year. City
hood “from the internet up.” nologists, however, were less has gained traction around councilors and members of
Soon there was talk of than impressed. Jim Balsillie, the world. The EU’s General parliament began speaking
expanding the development the billionaire who had been Data Protection Regulation out against the project. As the
to the Port Lands, 800 acres co-CEO of Research in Motion (GDPR), which went into scope of the company’s plans
of derelict industrial prop- until 2012, launched an ad hoc effect in 2018, is based largely for data collection became
erty adjacent to Quayside. It campaign to quash the project. on this principle, prying con- clear, the former privacy com-
was arguably the most ambi- Quayside “is not a smart trol of the information col- missioner of Ontario, who had
tious smart-city initiative in city,” he wrote in an op-ed. lected on its citizens out of been retained by Sidewalk Labs
the world, including plans to “It is a colonizing experiment the hands of the tech giants as a consultant, resigned. “I
use sensors and monitoring in surveillance capitalism.” and the American laws that wanted this to become a smart
to create a vast amount of data In Balsillie’s view, the net- govern them. Balsillie urged city of privacy—not a smart
that could be used to serve the work of sensors proposed for Canadian lawmakers to follow city of surveillance,” she said.
needs of households and work- Quayside—which Sidewalk suit. “Facebook and Google are In October 2019, Waterfront
places, aid with transportation, Labs said were necessary to run companies built exclusively on Toronto unveiled a revised
and even charge citizens by robotic trash collection, high- the principle of mass surveil- agreement with Sidewalk
COURTESY PHOTOS
the item for their trash. The efficiency utility systems, and lance,” he told the Canadian Labs that put the company
idea was to develop the digi- other digital improvements— parliament at a 2018 hearing on on a much shorter leash. The
tal architecture for an urban amounted to an Orwellian the Cambridge Analytica scan- scope was limited to the orig-
operating system that could power play, feeding Canadians’ dal, where he sparred with a inal 12 acres, not the coveted
46 The innovation issue
800, and data collection would has hosted a startup incubator the area to discard the “Silicon things” (“Maybe it’s time to
remain under the control of in the building since 2013. Valley North” label and assert slow down and fix things,” he
the government, not the com- In the 1980s, the twin cities a uniquely Canadian identity. says) feels timely as the world
pany. Then, in May of this year, of Kitchener and Waterloo, not “The Valley was founded by ponders alternative futures.
Sidewalk Labs announced it far from Detroit, were consid- deviants—we call them liber- But even though Canada
was pulling out. The company ered part of Canada’s Rust Belt, tarians now—who didn’t have wants to capitalize on its
cited the pandemic economy a region littered with shuttered respect for regulations,” he says. non-Valley identity, what
as the reason for the deci- factories lost to the vagaries of “That’s why they dream up ideas exactly is the alternative on
sion, while detractors framed globalization. One bright spot like Uber and Airbnb. There is a offer? “Being the opposite of
it as a convenient excuse for was the University of Waterloo, different social contract in this Facebook, basically,” Klugman
Sidewalk to slither away with- where the computer engineer- country. We’re collaborators. says. “It’s not just can you build
out losing face. “This is a major ing program was growing in That’s our secret weapon.” it, but should you build it?
victory for the responsible cit- renown. That’s where a Greek- Klugman, a compact man And being responsible for the
izens who fought to protect Turkish student named Mike with decidedly non-Canadian implications.”
Canada’s democracy, civil and Lazaridis was studying before intensity (ironically, this cham- That’s easy to say—but
digital rights,” Balsillie told the he dropped out in 1984 to start pion of north-of-the-border of course Google, Facebook,
Associated Press. Research in Motion.
Balsillie declined to be Improbably, a handful of
interviewed for this article, other successful technology
but John Ruffolo, a prominent businesses emerged in the area,
venture capitalist in Toronto including OpenText—which
who is a longtime ally of his, makes information manage-
told me it had been a struggle ment software for large com-
“to smack into people’s heads panies—and, more recently,
in the government” the dan- the messaging app Kik. The
gers of Facebook’s and Google’s founders of these firms created
“monopoly power over data.” Communitech out of necessity:
But he believes Canada’s far from other concentrations of
tech industry activists now have capital and innovation (Toronto
lawmakers’ attention: “If you was not the financial center Waterloo, “Canada’s
Silicon Valley.”
think you’re going to get con- that it is today), they relied on
trol over public infrastructure each other for support. It was a
where I, as a private citizen, radically different genesis from values is originally from and the rest all started with
might be subject to facial recog- that of Silicon Valley, with its Colorado), delivers this sermon noble, collaborative visions of
nition walking on a public side- cutthroat culture and its roots as he leads me past a banner their own. What starry-eyed
walk or some other intrusion in the military-industrial com- advertising a $1 million prize Silicon Valley entrepreneur
of my privacy—this is some- plex rather than working-class for the company with the most didn’t speak the same way
thing that we need to defend immigrant communities. promising AI solution to fake in 1995, or 2000, or 2005?
ourselves against, because we Essentially a membership news. We go into a conference Perhaps Canada’s lack of suc-
will slip into tyranny, just like organization, Communitech room, where he lays out his cess has made it easier to stay
where I think China is today.” has seen its original list of vision for how Canada’s brand aloof: while America’s techno-
23 companies grow to more of tech will quietly take over optimists have had ample
than 1,400 and has spawned the world. opportunity to sell their souls
“FOUNDED BY DEVIANTS” a national network of 29 hubs After years of sky-high pub- to the devil as their share prices
Communitech, the Kitchener operating on the same model. lic approval for the industry, the soared to dizzying heights,
tech hub, is ground zero of the With hundreds of new technol- so-called “techlash” provides few of their Canadian coun-
country’s tech scene. Founded ogy firms appearing each year, an opening, Klugman believes, terparts have had so far to fall.
WEI FANG /GETTY IMAGES
in 1997, it has grown into some- Waterloo boasts the highest for “collaborative capitalism” to And angelic reputation aside,
thing of a national legend, a startup density on the planet take root. Even if it is oppor- Canadians are not immune to
place where tiny startups rub after Silicon Valley. tunistic boosterism, the notion ethical lapses: in fact, some of
elbows with Google execu- Iain Klugman, the CEO of that Canada offers an alterna- the most-hyped narwhals have
tives—the Silicon Valley giant Communitech, says it’s time for tive to “move fast and break had their share of controversy.
37,000 30,000
“I think there’s a real oppor-
tunity for Canada to lead this
next evolution of technology,”
she says. “There’s so many
unanswered questions to define
a decidedly Canadian way, but
whatever that is, it needs to
DECLINE IN ANNUAL APPLICANTS IN 18 come from a sense of generos-
ity, of understanding the chal-
H-1B APPLICATIONS IN MONTHS TO MOBSQUAD,
lenges that people are having
THE US IN THE FIRST WHICH PROMISES
today, and their need to lead
YEAR OF THE TRUMP CANADIAN VISAS TO meaningful lives.”
ADMINISTRATION THOSE OFFERED A JOB One person working on what
a “decidedly Canadian way”
might look like, at least for smart
cities, is Kurtis McBride, CEO of
In the 2000s, Research in frame, many other American Meanwhile, the Canadian Miovision, which specializes in
Motion was embroiled in a hubs were losing them, includ- government has made jabs at high-tech traffic management.
stock options scandal. Kik’s ing New York (9,000 net jobs the Valley’s business model, McBride had been part of
messaging app boasted 300 lost), Raleigh-Durham (10,000), including a new law that a group advising Waterfront
million users when the com- and Boston (34,000). requires internet platforms to Toronto on the Quayside proj-
pany abruptly shut it down Sometimes this flow is very track and publish the identity ect; he’s also the board chair of
last year amid a financial clear and deliberate. For exam- of anyone buying politically the Open City Network, which,
scandal and complaints that ple, H-1B visa holders who have oriented advertising. (Google, pre-pandemic, was developing
it enabled pedophiles to stalk been furloughed or laid off—as claiming the regulation was too standards and digital architec-
its predominantly teenage many American tech workers onerous, opted not to run elec- ture for smart cities, including
users. There is little to sug- have been in recent months— tion ads as a result.) guidelines for data governance.
gest that a small Canadian tech have 60 days to leave the US. In 2019, the Trudeau (It has now pivoted to build-
company wouldn’t turn into a “Those people have to government unveiled a 10 ing a platform on which the
monopolistic beast if it grew go somewhere,” says Irfhan Commandments–style “digi- public and private sectors can
big enough. Rawji, the CEO of MobSquad, tal charter,” which proclaims share data.)
a Calgary company he founded Canadians’ right to control their Keeping everything open-
in 2018 to siphon such workers data. The government has not, source, he told me, made
“THEY HAVE TO GO SOMEWHERE” to Canada. however, enacted legislation it monopoly-resistant, the
Still, that optimistic and antag- MobSquad hires H-1B hold- to give teeth to those procla- opposite of the Sidewalk
onistic position is proving a ers who were unable to renew mations, à la the EU’s GDPR. Labs approach of giving con-
magnet for talent. Canadians their visas, sets them up with But as a country of 36 million trol of digital architecture to
have complained of a brain a Canadian equivalent, gives with a GDP far smaller than the world’s biggest internet
drain for decades—the best each one a desk in its Calgary California’s, Canada could company.
software engineers, actors, and coworking space, and con- hardly be expected to lead on “I think there’s an oppor-
comedians always seem to go tracts them back to their orig- regulatory reform. Perhaps if tunity to essentially write the
south—but every tech execu- inal US employers as virtual it has a role to play in reining rules of an economy that would
tive I spoke to proudly reported workers. The MobSquad web- in the industry’s excesses, it govern how data generated from
that the flow, at least in their site, as a solution to America’s may be through exerting soft public places and physical
industry, has reversed. Between “software engineering talent power—leading by example. spaces is used,” McBride said.
2013 and 2018, Toronto alone crisis,” advertises Canadian Ana Serrano, a member of John Ruffolo, the venture
saw a net gain of nearly 58,000 visas within four weeks and the anti–Sidewalk Labs coalition capitalist and staunch Sidewalk
tech workers, more than any citizenship within four years. Block Sidewalk, thinks Canada’s critic, put it to me more
other North American city sur- Rawji says he had more than alternative vision—not what simply: “Canada could become
veyed. While San Francisco and 30,000 applicants in the first it is against, but viable busi- the Switzerland of privacy.”
Seattle continued to add tech- 18 months, and now “we are ness models that show what it Brian Barth is a freelance
nology jobs during that time busier than we’ve ever been.” is for—is still in its fetal stage. journalist based in Toronto.
A CRISIS IS
send you relevant robocalls.
Ride-sharing apps got their start
in part by bypassing regulations
their taxicab competitors had
NO EXCUSE NOT TO
to follow. Gig-economy plat-
forms routinely claim the right
to ignore hard-won labor protec-
tions on the grounds that they
REGULATE TECH
offer part-time freelance work,
even though in many cases this
work involves the kind of control
over workers that is tantamount
to standard employment.
There has long been a pre-
sumption in some quarters that
the old rules don’t apply to new
tech. Earlier this year, before the
virus set in, Michael O’Rielly, a
The “techlash,” allegedly, is over. commissioner at the US Federal
An April op-ed in the San Jose Mercury News, Silicon Valley’s Communications Commission,
local paper, put it most directly: “Covid-19 response will end all the spoke at the university where I
Big Tech bashing.” An article published by the Brookings Institution teach. He expressed his hope
later that month echoed the new received wisdom: “Prior concerns that with the days of “circuit-
Nathan Schneider
about the industry’s market power, privacy practices, and content is a professor of switched copper networks”
moderation policies—all of which posed a major challenge just media studies at behind us, the FCC’s role would
the University
months ago—no longer enjoy the same political salience.” of Colorado,
“diminish exponentially,” like
The argument is that covid-19 has taught us to stop worrying and Boulder, where he “a puff of smoke on a windy
directs the Media day.” But we find ourselves in a
love Silicon Valley—to simply embrace the connections it brings to Enterprise Design
our quarantine and the surveillance it can apply to contact tracing. Lab. moment when the companies
But as people find themselves relying on the tech economy in fuller, the FCC regulates mediate more
of our lives than ever before.
more intimate ways, they are finding new reasons to be concerned.
Indeed, many of the US’s
An Amazon vice president stepped down in May in support of
major antitrust laws were cre-
workers who were fired for organizing for better workplace safety
ated for crises not so unlike the
measures against the coronavirus. Low-wage workers from other one we face today—times of
companies, including Instacart, Target, and Walmart, have gone super-powerful magnates and
on strike for similar reasons. Airbnb hosts are disgruntled that the widespread economic upheaval.
platform they work for and lobby for is giving customers who cancel These laws, crafted for the
bookings full refunds, leaving hosts with no income and all the costs. railroads and Standard Oil,
In moments of crisis, when new technology seems to offer quick empower regulators to, among
and easy answers, it might appear difficult to devise an imaginative other things, break up any com-
COURTESY OF THE AUTHOR
response to the large tech firms’ growing power. But even though the pany abusing its market dom-
litany of things that tech platforms get away with is quite remark- inance. Regulators have not
able, tools for fixing some of tech’s deepest problems are closer at recently exercised these pow-
hand than one might think. ers against Big Tech because
for decades they have narrowly
Elizabeth MacBride
Nicolás Ortega
Illustrations by
By
Venture capital has become extremely successful at creating a certain kind of innovation—
but the pandemic has exposed its broader failures.
LOSING THE WINNERS’
JA20_MacBride.VC.indd 51
52 The innovation issue
I FELT BAD
asking Zack Gray to repeat his story. He
was used to it, he said. It’s the founding
tale of his startup, Ophelia; he’d already
told part of it in his commencement speech
at Wharton, and to potential investors.
Venture
“There was a girl in my life,” he started. “I call her my girlfriend. We capital has
met when I was 14.” They dated, on and off, and stayed friends.
She was one of a generation who slid into opioid addiction through
been the
painkillers. A user for five years, she had the means to seek treatment engine of US
innovation for
after her addiction grew, but she didn’t want rehab or therapy.
But some of the other inputs, either accelerators like Y Combinator to find, check-ins online), and—since some 2 to
consciously or subconsciously, have been filter, and train entrepreneurs who meet 3 million people in the United States are
assumptions about the kind of person who their needs. Twice a year, thousands of addicted to opioids—it had a large poten-
can help generate outsize returns. The top startups apply to be part of its three-month tial market.
founders “all seem to be white, male nerds training program, in which they hone Y Combinator advised Gray not to tell
who’ve dropped out of Harvard or Stanford their ideas and learn to speak VC. Then, me how much funding he was seeking,
and they absolutely have no social life,” John at the carefully scripted Demo Day, they because it looks bad if you don’t hit the
Doerr of Kleiner Perkins—one of the most are introduced to venture capitalists from mark. But his idea was built to appeal to
influential investors in the Valley—noted in around the world. investors. Other ideas he’d considered ear-
2008. “So when I see that pattern coming Founded in 2005 by an earlier gen- lier were more like moonshots—hotels for
in … it was very easy to decide to invest.” eration of Silicon Valley luminaries, Y homeless people, for example.
Even as investors have found oppor- Combinator has helped launch Instacart, “The challenge here is to build a busi-
tunities dwindling, as evidenced by that Dropbox, Airbnb, and Stripe, among oth- ness that does good and can raise money.
growing stash of “dry powder,” venture cap- ers. Besides whatever they get from other You need to figure out how to monetize
ital has continued to flow almost entirely investors, it gives each company $150,000 it,” Gray said. “If you can help people and
to the same kinds of male founders. Only in exchange for a 7% ownership stake. they can pay for it, that’s the key.” For all
just over 2% of VC money in the US went As of October 2019, according to Y his idealism, he had adapted to a ven-
to female founders in 2017 and 2018. Combinator, 102 of its graduates had a ture system that has evolved to act as the
Still, many people in the Valley think valuation of more than $150 million (not spear tip of profit-seeking capitalism and
this system works well. including some that didn’t want their valua- American individualism.
“If you have a terrific founder with a tions disclosed). Those companies, worth a I asked Charley Ellis why he thought all
terrific idea, they’re going to get funded,” combined $155 billion, have created 50,000 these smart investors and entrepreneurs
one investor told me. “Never has the jobs in 15 years, the accelerator says. Of hadn’t put their time and money into health
system been more efficient at getting cap- the new batch, I was drawn to Ophelia systems that could detect infectious dis-
ital to the right people.” because it was a telehealth company, and eases, or quicker ways to develop drugs
When I came out of my office after Gray seemed unusually thoughtful. and vaccines, or unemployment benefit
that particular interview, I found that my He told me he had reservations about systems that could cope with a sudden
16-year-old daughter had been listening. the venture capital model, especially right crush of applications.
“He doesn’t seem to realize he’s the Once- now. “I spent a lot of time philosophizing Ellis pointed out that people have a
ler,” she said, referring to the character in and rationalizing the moral rectitude of hard time seeing outside their universe.
Dr. Seuss’s The Lorax who thought he was what I’m doing,” he said. “People inside an industry are so focused
making a great company when really he Still, he hoped to find an investor who on creating money for their industry,” he
was destroying the environment. would help him reach 500 patients in the said. “Nobody wants to stop the game.”
first year, and many more later. Ophelia Gray is definitely in the game. He lost
Playing the game matched some criteria those investors his father, who worked on Wall Street, to
In their search for the elusive home run, typically look for: it was software-driven cancer when he was a young teenager and
venture capitalists increasingly rely on (allowing patients to do follow-up medical then went to Columbia University, where
$121 BILLION
AMOUNT OF UNINVESTED
65%
PROPORTION OF VENTURE CAPITAL
2%
AMOUNT OF US VENTURE
MONEY IN VENTURE CAPITAL FIRMS WITH NO FEMALE PARTNERS CAPITAL THAT WENT TO FEMALE
FUNDS, 2019 FOUNDERS IN 2017-18
he studied philosophy and astronomy. After Susan Choe, the founder of Katalyst
he figured out that academia moved too Ventures, is an investor in Zipline, whose
slowly for him, he enrolled at Wharton, drones deliver medical supplies in poor
for it, that’s the same rate as white men from families
with incomes in the top 20%, the rate of
to the preferences of people that are liv-
ing outside their experiences,” says Lisa
discrimination, some new faces are getting around us, we should be asking the ques-
a seat at the table. tion, what are you building? What are you
building directly, or helping other people People who really study innovation
to build, or teaching other people to build, systems “realize that venture capital may
or taking care of people who are building? not be a perfect model” for all of them,
If the work you’re doing isn’t either leading says Carol Dahl, executive director of the
to something being built or taking care of Lemelson Foundation, which supports
people directly, we’ve failed you, and we inventors and entrepreneurs building
need to get you into a position, an occu- physical products.
pation, a career where you can contribute
to building.”
In the United States, she says, 75% of
venture capital goes to software. Some 5 to “I’m grateful
He talked about skyscrapers and facto-
ries and said people should listen to Elon
10% goes to biotech: a tiny handful of ven-
ture capitalists have mastered the longer art for all my
Musk. He called on everyone to build,
although he didn’t make it clear what he
of building a biotech company. The other
sliver goes to everything else—“transpor- donations,
would be building—or investing in—him-
self. (Andreessen declined to comment
tation, sanitation, health care.” To fund a
complete system of innovation, we need because they
for this story.) I revisited the Andreessen
Horowitz portfolio, which includes dozens
to think about “not only the downstream
invention itself, but what preceded it,” were given by
of software winners, like Facebook, Box,
Zynga, and Github, but not many compa-
Dahl says. “Not only inspiring people who
want to invent, but thinking about the way people who
nies building things that would have been
useful in tackling the pandemic.
products reach us through companies.”
Dahl told me about a company that had don’t have
One sunny day, I took my two daughters
over to Arlington Cemetery, right outside
developed reusable protective gear when
Ebola emerged, and was now slowly ramp- a lot to give.
Washington, DC, to leave sunflowers on
my mom’s grave. The radio was buzzing
ing up production. What if it had been
supported by venture funds earlier on? But it’s not
over Musk’s announcement that his new
baby would be called X Æ A-12.
“Who would do that to their kid?”
That’s not going to happen, Asheem
Chandna, a partner at Greylock, a leading
VC firm, told me: “Money is going to flow
$2.7 million.”
asked Quinn. where returns are. If software continues
“Don’t worry,” Lillie said. “X Æ A-12 to have returns, that’s where it will flow.”
Musk will be able to pay other kids not Even with targeted government subsidies
to bully him.” that lower the risks for VCs, he said, most
Before covid-19, I would have laughed people will stick with what they know.
off Andreessen’s bluster and Musk’s theat- So how can that change? The govern-
rics as inconsequential. But the pandemic ment could turn on the fire hose again,
made the gap between the world they live restoring that huge spray of investment
in and the world the rest of us inhabit seem that got Silicon Valley started in the first
even larger and more important. place. In his book Jump-Starting America,
Indeed, it has become clearer that MIT professor Jonathan Gruber found
things many people thought about life in that although total US spending on R&D
Nikki King
America aren’t true. The nation wasn’t remains at 2.5% of GDP, the share com-
ready for a pandemic. It hasn’t made much ing from the private sector has increased
progress on providing justice for all, as to 70%, up from less than half in the early
the riots provoked by police brutality in 1950s through the 1970s. Federal funding
late May reminded us. And it is hard to for R&D as a share of GDP is now below
claim that it remains the world’s most where it was in 1957, according to the
innovative economy. Software and tech- Information Technology and Innovation
nology are only one corner of the innova- Foundation (ITIF), a think tank. In govern-
tion playground, and the US has been so ment funding for university research as a
focused on the noisy kids in the sandbox share of GDP, the US is 28th of 39 nations,
MATT EICH
that it has failed to maintain the rest of and 12 of those nations invest more than
the equipment. twice the proportion the US does.
HOW THE US
nation’s pipeline of scientific
talent and ideas. What followed
was a golden age—a dramatic
expansion of government sup-
INNOVATION
these combined strengths, the
country quickened the pace of
scientific discovery and laid the
technological foundation for
our entire modern economy
across telecommunications,
space, defense, and health. And
then we fell asleep at the wheel.
The world has changed dra-
matically since World War II,
yet the US is largely working
off the same science policy
playbook. We succeeded in
In early March I started getting calls from people trying to respond
building the most powerful
to what was clearly turning into a global pandemic. A government
infrastructure for academic
agency that funds R&D wanted help connecting its research teams
research in the world but act as
with experts on scale-up and manufacturing. An academic lab was though that’s still the only pri-
searching for folks in government or industry who knew about Ilan Gur ority. Meanwhile, our capacity
the ventilator supply chain. Other government funders wanted is CEO of for turning scientific advances
Activate, a
to get in touch with industry startups in 3D printing, ventilators, nonprofit whose into practical solutions has
and personal protective equipment. They were contacting me fellowship withered. The US spends more
program enables
because I’ve spent my career working in science and technology entrepreneurial
on research in human health
across government, industry, and academia, which makes me a scientists and than agriculture, space, and
engineers to
rare connection point among all those worlds. transform their
energy combined, yet we were
What they were all really asking me was, how can we get our research into unprepared for covid-19—not
research out of the lab and on to the front lines in the fight against world-changing because we weren’t spend-
products and
covid-19? It was clear nobody was really prepared for this. All of businesses. ing enough, but because we
a sudden folks in government and academia had snapped from weren’t spending effectively.
There are three things we need
“research” mode into “solutions” mode, which was inspiring—
to do to change that.
until it hit me that we could have prevented all this had we only
been more oriented toward solutions from the get-go.
The US government spends hundreds of billions of dollars
1 DON’T JUST FUND RESEARCH;
COURTESY OF THE AUTHOR
every year—more than any other government in the world—to FUND SOLUTIONS.
stay at the cutting edge of science and technology. And yet when One can easily look up how
an incredibly predictable crisis hit, we were caught completely much money the US spent on
flat-footed. biological science last year, but
good luck figuring out how
I
I became an entrepreneur without started coding at 13, and that has
knowing what it meant. My collab- gotten me pretty far in my career STEPHANIE LAMPKIN
orators at Harvard Medical School (Stanford, MIT, Microsoft). I CLASS OF 2016
saw how my physics perspective once viewed humanities and Founded Blendoor, a
job-search platform
could solve challenges in biology social science education as “nice- that hides candidates’
na m es and photos in the
and pushed me into entrepreneur- to-haves” but not “need-to-haves.” initial stages to re-
duce unconscious bias.
ship. However grueling my PhD years NABIHA It wasn’t until I came face to face
in a dark laser lab were, though, they SAKLAYEN with the harsh realities of inequity
didn’t prepare me for startup life. I CLASS OF 2018 and the paradox of meritocracy that Today and for much of the docu-
had to learn to convince potential Cofound-
ed Cellino
I realized that artificial intelligence mented past, innovation has been
customers, investors, and industry Biotech, is far from solving many of our most reserved for the children of middle-
which uses
veterans to join my pursuit. I had to lasers to challenging problems as a human and upper-class parents. (Research
“progra m”
learn to run a company, hire great ste m cells. race (for example, xenophobia, sex- the founders of companies valued
people, and sometimes let them go. ism, racism, homophobia, impostor at over $1 billion.) We laud the
The biggest thing I’ve learned is that syndrome, and unconscious bias). proverb “Necessity is the mother
innovation relies heavily on the abil- The externalities that influence of invention,” but the people who
ity to communicate with people and creativity, adoption, and scale are grow up “needing” the most, inde-
encourage them to communicate often more important than the pendent of their intelligence, are
with people with different perspec- innovation itself. To be a success- often left out of the innovation
tives from theirs. ful innovator one has to be really in game. As with all games, the best
Our company has built a platform tune with what’s happening in the players emerge when the barriers
to produce high-quality cells and tis- world on a global scale (or be really to entry are low, the rules/standards
sues for regenerative medicine. That lucky, or better yet both). Venture are equally enforced, and there is
pursuit involves multiple disciplines, capital has shortened the learning high transparency across the board.
which means everyone here is an curve for some innovators, but bias Audre Lorde once wrote: “The
expert in a different language. Some has limited access to venture cap- master’s tools will never dismantle
of us are fluent in stem-cell biology, ital for many. Unconscious bias is the master’s house.”
others in optical engineering, oth- like an odorless gas—it’s imper- I am a short, melanin-enriched,
ers in machine learning. When we ceptible to most, but pervasive queer female on planet Earth. In
started the company it wasn’t pos- and deadly. some ways it’s easier to be inno-
sible to do biology and engineer- To optimize the innovation eco- vative when you’re “invisible,” but
ing under the same roof. When we system, institutions must invest at some point, you need tools to
finally moved into a shared space we more in leveling the playing field. scale: capital, team, mentorship.
SIMON SIMARD (SAKLAYEN); TIM O’CONNELL (LAMPKIN)
were able to learn each other’s lexi- The one thing I know now that I
cons, and we became more strongly wish I had known earlier is that
aligned. And now that we’re all work- my path toward getting the tools
ing separately, the bonds created I need looks a lot different from
in that process have helped us deal the paths of others. It’s not better
with things. We can’t discuss tech- “UNCONSCIOUS BIAS IS nor worse—simply different. The
nical details at our desks anymore, LIKE AN ODORLESS GAS— hardest part is carving it out. Now
but we’ve learned new ways of work- IT’S IMPERCEPTIBLE TO that I know my path isn’t blocked—
ing together. It’s important to stay MOST, BUT PERVASIVE AND rather, it just didn’t exist—I’m way
in sync as a team, and in a covid-19 DEADLY.” better equipped to win.
world that’s never felt more true.
NOBODY
learned that in the messy, scrappy Working among people with
world of tech startups, the key to competing priorities takes more
innovation is to make it a team sport. effort. It means encouraging com-
I
used to imagine innovators teams, as well as investors, advi- respectfully, and encourage the
as individuals, as most people sors, and customers. By thoughtfully flow of ideas among the various
probably do—the genius inven- designing teams and carefully tend- groups. You need each person to
tor divining solutions in a lab ing to the connections among them, focus on his or her task, but not so
or garage. But this picture that you ensure that innovation doesn’t much that it creates boundaries
people have is not only wrong; happen in a vacuum. If you isolate and kills any sense of creativity in
it hinders our ability to innovate MILES BARR the engineering team you risk creat- the group.
effectively. CLASS OF 2014 ing an “innovative” technology that I’ve found that viewing inno-
Founded
Eight years ago I cofounded Ubiqui- doesn’t have a customer. If you listen vation as a team sport instills a
tous Ener-
Ubiquitous Energy, a company gy, which only to the customer you might con- creative culture that makes an orga-
makes
based on an innovation I’d helped transpar- ceive of a product that can’t practi- nization better. The innovations that
ent solar
to launch from an MIT lab—a cells that
cally be made. Neglect investors and result are far greater than anything
transparent solar cell that prom- can be put you can find yourself with a business that might have come from any one
on windows
ised new ways of deploying solar or device plan that nobody wants to fund. person operating independently.
screens.
COURTESY PHOTOS
A
People tend to think innovation can s a CEO of a startup, you get
be neatly placed into two categories: used to hearing “no.” You also
CHRISTINE HO
incremental or disruptive. They also face an endless succession of
CLASS OF 2016
assume that the only category that what feel like earth-shattering Cofounded Im print
Energy, which is de-
really matters is the disruptive kind, crises, like nearly running out of veloping thin, flex-
where you dramatically transform cash, losing a key customer, dis- ible, and safe print-
uct. And yes, disruptive innovations DIRIYE failure—or having to shut down aberrations we hadn’t seen during
CLASS OF 2017
in CRISPR, quantum computing, or
Founded
operations because of a global pan- smaller-scale production. Our team
batteries are undoubtedly worth the So malia’s demic. But it turns out that these dived into failure analysis, and we
first in-
headlines. cubator disasters can actually be good for finally attributed the problem to a
and start-
But I’ve learned that there is up accel- you. In fact, I’m not sure you can single material within the battery.
erator;
immense value in incremental inno- now at IBM innovate without them. Here’s what We’d used this material for years,
Research.
vation. When you improve an existing all our crises have taught me. but now we needed a replacement.
product to cut costs, or when you It’s good to be uncomfort- Once we deployed that change, the
make that product more efficient or able. We once had a key customer battery quality, reliability, and man-
user friendly, that’s what pays the request a battery capability that ufacturability drastically improved.
bills. And in fact those little innova- we’d never deployed before. The It’s okay to be vulnerable. One
tions can give you the needed tail- customer made it clear that if we of my hardest days as Imprint’s
wind to go after the disruptive ideas, couldn’t develop this capability CEO was the day I found out I was
which can take years to incubate and they’d be less confident in our prod- pregnant. We were in the middle
bring to fruition. Never underesti- uct. We wrestled with the risks, not of raising a funding round, we had
mate the importance of incremental least of which was the potential begun scaling our manufacturing
improvements. embarrassment if we couldn’t meet output, and I had been traveling
the customer’s needs. We knew nonstop for a year. Until that day,
we’d face many technical problems I had assumed that my role as CEO
with no obvious solutions if we was to exude strength and confi-
tried to pull it off. Yet we decided dence. With the mounting pres-
to try to satisfy the customer, even sure I was harder on myself than
if it wasn’t obvious at first how we I needed to be, and now I had the
could get it done. A few weeks later added stress of being pregnant.
we delivered something beyond I decided to acknowledge to my
CHRIS SCIACCA/IBM RESEARCH (DIRIYE); TIM O’CONNELL (HO)
what the customer had asked for, team that I was overwhelmed. They
and we’ve since grown this capa- rallied together and found ways to
bility into a powerful sales tool and operate more efficiently and com-
potential revenue stream—not to municate more effectively, sup-
mention it strengthened our rela- porting me to focus my time and
tionship with the customer. leverage on our most pressing goals.
Short-term failure is good. A This gave me not only the space to
few years ago our company began plan for the company’s future, but
to scale up our manufacturing out- also the resiliency to prepare for
put in response to a customer’s my own new normal: leading while
need. In the process we discovered becoming a first-time mother.
SERVE
By Erika Hayasaki
Illustrations by
Franziska Barczyk
REPLACE
JA20_Robots.indd 64 6/4/20 5:10 PM
65
I
nside a Schnucks and arousing much less con- has compelled Moxi’s creators,
cern than more pressing topics Diligent Robots of Austin,
grocery store in St.
such as personal safety, possi- Texas, to think about how it
Louis, Missouri, the ble meat shortages, and when could help there too.
toilet paper and the next shipment of Clorox In May, Vivian Chu, one
baking ingredients wipes might arrive. of the company’s founders,
are mostly cleared out. Such machines are not just introduced me to her invention
at grocery stores. Roboticists over a video call. Cloud-white,
A rolling robot turns a
at Texas A&M University and with a barrel-like torso, Moxi
corner and heads down the Center for Robot-Assisted is a blend of cute and not too
an aisle stocked with Search and Rescue recently creepy. It has a camera on its
salsa and taco shells. surveyed over 120 reports moving head, which can turn,
It comes up against a from around the world about but not a neck-breaking 360
masked customer wear- how robots were being used degrees, since that would feel
during the covid-19 pandemic. weird to anyone watching. Its
ing shorts and sneakers;
They discovered them spraying eyes are bursts of warm blue
he’s pushing a shopping disinfectants, walking dogs, light—they can turn into softly
cart carrying bread. and showing properties for real glowing pink hearts at the right
DANGEROUS
orb-like screen eyes halfway patient intake, and delivery of erately unimposing. As Chu,
up that shift left and right. supplies. who is 5'4" (163 cm), talked to
A red sign on its long head me from her company’s lab,
makes the introductions. “Hi, ACTIVITIES TO BE she stood a few inches taller
L
I’m Tally! I check shelf inven- ife inside a covid-19 ward than the robot next to her,
tory!” A moment of uncertainty
ensues. Tally freezes, sensing
AUTOMATED, THEN looks like this: tubes run-
ning through windows
although she did explain that
it can adjust its height, growing
the human, and the customer
pauses, seeming unsure of what
WE SHOULD.” sucking out contaminated
air, coronavirus patients
taller if a task requires.
For the most part, Moxi
to do next. Should he maneuver lying inside “isopods” (plexi- acts like a mechanical waiter.
around the robot? Or wait for it glass boxes placed over beds Inside its body, it can carry a
to move along on its own? After to prevent contamination), tray of “lock tubes” that hold
a few seconds, the customer and nurses in goggles, caps, medications or supplies placed
chooses to divert, and heads gloves, masks, and disposable there by medical workers.
down another aisle. gowns, cautiously administer- Moxi’s headband turns red if
Tally carries on taking stock ing medicine, providing care, it is locked, green if unlocked.
of Ritz crackers, tuna fish cans, and holding up iPads for family Moxi does not carry on
and nutmeg. Customers—some members not allowed in. conversations but makes
wearing gloves, a few choosing Here’s where Moxi steps in. adorable “meeps” while work-
to shop maskless—are unfazed So far, the health-care robot, ing, said Chu: “Very R2-D2.
by its presence. which was already work- Different noises to convey if
W hat seemed a little ing at two hospitals in Texas the robot is happy that it suc-
strange to shoppers when Tally before covid-19 hit, has been cessfully delivered or upset
arrived a year ago is now, mid- delivering lab samples, intra- because it opened something
pandemic, not even close to venous pumps, medications, incorrectly.”
being the most unusual thing and protective gear during The designers put a lot of
happening inside the store. the pandemic. But it has not thought into creating a robot
The robot has become part of yet been put to work inside that is personable, like a team-
the backdrop, posing far less critical care, intensive care, or mate, Chu explained. Not too
threat than other shoppers covid-19 units. The outbreak human-like, “but at the same
B
New Jersey, “it really felt like rian Tieszen has loved
a rallying call,” says Thomaz. robots ever since he was
“Nurses have always been a a kid. He’s a serious Star
part of our mission. We just Wars fan, and now a sin-
looked at each other like ‘Wow, gle father with two kids
they really need help more than of his own. His fascination with
ever.’” R2-D2, empires, and futuris-
Russell Taylor, head of the tic realities followed him into
Laboratory for Computational adulthood, and in 2000 he
Sensing and Robotics at Johns earned an associate’s degree
Hopkins University, says the in electronics. In 2014 he
need for robots will spread joined Amazon, an exciting
beyond nursing to intensive opportunity he thought could
care units, surgeries, and be the beginning of a lifelong
home health care. When the career. At first, he worked the
pandemic hit, his lab began night shift at a warehouse an
working on a small, inexpen- hour away from home—it was
sive robot that could help in a good job, but he barely saw
patients’ rooms. his kids. Then, in 2016, he
“Oftentimes the nurse has heard about a new, robot-filled
to go in there just to hit a few facility opening in Eastvale,
buttons on a ventilator,” says California, much closer to his
Taylor. That requires wearing home, and applied for a trans-
full protective gear, so some fer straight away.
hospitals are running infusion He was there for Eastvale’s
pumps that they can operate official launch day. New employ-
from hallways outside patient ees posted smiling photos on
time not like a toaster in the set down her cup of coffee at rooms. Instead, says Taylor, a social media, high-fiving as the
corner that you don’t care the beginning of her shift and robot could go in. warehouse opened for business.
about.” never touched it again, because Thomaz and Chu are now To celebrate, Tieszen and other
Chu and her cofounder, she was so busy. “We would talking with hospitals about employees autographed three
Andrea Thomaz, are experts shadow them for entire shifts, how robots could best help orange robots.
in social robots, and their long- and you realize 12 hours is a clinical staff, such as by per- Tieszen started out unpack-
term vision has been to help very long time to be on your forming riskier tasks in patient ing trucks full of items like tele-
frontline health-care work- feet,” she said. rooms or delivering lab sam- visions and barbecue grills, and
ers. They’d already spent two When some medical staff ples. Robots could also take on worked his way up to training
and a half years with nurses— realized that Thomaz and Chu cleaning and disinfecting. This new hires. He worked hard. “I
shadowing them, interview- were designing robots for hos- would free up nurses for more was really good at what I did,”
ing them, and watching them pitals, their first reaction was important work like holding he says, “and really fast.” As he
interact with patients. They one of suspicion. “Wait, you the hands of ill patients. “If we quickly realized, the robots—
saw how many nurses were want to develop a robot to do can find ways for more danger- rolling devices that navigate
being forced to run errands like our job?” Thomaz recalls being ous activities to be automated, on their own virtual highway
fetching supplies and medicine asked. then we should,” says Thomaz. system carrying shelves of
instead of spending their time “The robot can’t be a nurse. “That’s what robots are for.” goods—were more like giant,
on face-to-face patient care. It’s not going to be a nurse,” But while robots may be trundling trays than futuris-
Thomaz remembers one says Chu. “But what it’s per- useful to frontline work- tic droids. Inside the ware-
nursing assistant in Austin who fect for is going in and helping ers in hospital wards and house, they moved around with
S
Amazon. “They are reach- died from covid-19, but it and once a day, so I know it’s not ome of those people,
ing down for boxes all day,” other companies have a clear contaminated. I don’t think the Christensen predicts,
Freeman explains. “Bending incentive to replace more work- cruise ship industry can reboot will be able to get work
in ways they are not used to, ers with robots permanently. unless they find a way of doing helping the robots that
and all of a sudden, bam, their After all, robots don’t need face cleaning in a very different replaced them: “There
back is killing them and they masks, health care, or social manner than they did before.” will be a number of new jobs
can barely move.” Often it’s distancing, and they don’t go That means today’s “essen- where these robot wranglers
the wear and tear, a constant on strike for better conditions. tial workers”—the people who will help robots do things still
grind. Most humans, he adds, This shift means that one deliver goods, work at store hard to do with software and
are not built to sustain that day soon, maybe, robots could checkouts, drive buses and artificial intelligence.”
kind of physical demand. The not just check inventory in trains, and process meat at pack- Eighteen miles from
Amazon employees, Freeman grocery stores but clean floors ing plants—could be replaced Amazon’s Eastvale warehouse
says, are like “human robots.” and stock shelves too, leaving by machines even sooner than where Brian Tieszen used to
T h e a c t u a l ro b o t s a t humans only for the more com- they would have been before work is the Industrial Technical
Amazon, with names like Kiva, plex tasks. “You will see robots the pandemic. Without job pro- Learning Center, or InTech. It’s
Pegasus, and Xanthus, already doing cleaning at hospitals at a tection or access to retraining a training center in Fontana,
do carry many of the heavier level much higher than we’ve and education, they’re not only California, where students are
loads. According to Amazon, seen before,” says Christensen. risking their lives to keep the preparing for the day when
they make the warehouses more “I would love to have my gro- economy afloat; they risk losing robots become mainstream
efficient and the workers’ jobs cery store being disinfected their livelihoods as it recovers. workers. “Yeah, the robots are
taking some of the jobs,” said bulkier than his own. “In this for a new field, or those who
instructional assistant Steve case,” he said, “the robot just just don’t have the physical or
Ward, when I visited before will pick the parts up and move mental wherewithal to become
the coronavirus pandemic hit. them from station to station robot fixers could end up being
“But things change.” when it’s not feasible to do it left behind.
Ward tells his students not some other way.”
to be in the jobs that robots Ward explained that he
T
steal. “You want to be the guy had seen an Amazon proto- he pandemic may
that fixes the robot,” he tells type robot during a recent visit forever change the way
them. “That’s job security. And to a manufacturer. It looked we work and shop. We
that’s good money.” similar to the yellow robotic don’t know exactly what
At the training center, stu- arm, except “theirs has vision.” the outcome will be: there
dents learn to operate a robotic Ward said he watched six is no algorithm that can tell us
system while stationed at one of testers toss addressed enve- exactly how people will end up
the central machines. “Really, lopes at it. “As these people are faring alongside robots like
we are doing all that control throwing things, this creepy Moxi or Tally. But tomorrow
in one little brain,” Ward said, robot is picking things up, and won’t remain cloudy forever.
standing in his short-sleeve turning them over, and looking For the founders of Diligent
shirt, jeans, and sneakers before at them, and putting them away. Robotics, the problem isn’t
a tangle of machinery with It read each bar code, and each having enough operators—
brightly colored buttons, knobs, address, and put everything in it’s time. The most frustrating
switches, lights, and wires. He the right spot.” Even for a robot part of the pandemic has been
gestured to a blue control box guy like himself, Ward said, “it’s knowing that Moxi could step
“ENTRY-LEVEL,
the size of a briefcase. a little weird to watch.” in to help more than it’s already
In the mechatronics But will there be enough doing. Its design is ready. But
UNSKILLED-LABOR
curriculum, students are new robot-keeper jobs to make the robots are still built on
trained to program a robot to up for all the losses? What hap- demand, and it takes time for the
AWAY BECAUSE OF
aluminum block. They can reliant on human guidance? help it integrate into the work-
tell it to detect watermelons A report from Oxford flow, but that requires program-
or water bottles coming down Economics last year esti- mers to spend time on site.
a conveyor belt. “If this goes
down in a big factory, you’re
mated that 20 million global
manufacturing jobs could be
ROBOTS.” Launching a robot workforce
in the middle of a pandemic
talking thousands of dollars lost to automation by 2030, is not ideal, Thomaz says—not
an hour in loss of production,” 8.5% of the worldwide total. with hospitals in survival mode.
Ward said. “There is somebody It’s clear already that “entry- So they are looking to a
behind that robot making a level, unskilled-labor jobs are future where medical-assis-
good living.” going away because of robots,” tant robots are on the rise. They
Not everyone is cut out said Jon Fox, who coordinates recently raised $10 million for
for a university, Ward added, workforce training through their projects and plan to roll
or wants to get saddled with a local community college at out more hospital robots in the
student loan debt. But this InTech. “Those are the sorts of next year and a half. “We could
emerging profession can pay jobs most people don’t want to have them up and running a
well, and workers can often stay in for their entire life.” The few months from now, maybe at
take classes for free thanks to people who can retrain as robot the tail end of this pandemic,”
grants or company contracts. wranglers might end up making Thomaz says, “but really we are
“It’s not four years of college better money in the long run. thinking about being ready for
away, that’s for sure,” he said. But not everyone will. Aging the next one.”
Ward moved to a machine workers who don’t want to go
Erika Hayasaki teaches
that looked like a yellow metal back to school, people who journalism at the University
arm a few times bigger and can’t take the time to retrain of California,Irvine.
Fiction
Algostory 1.7
(Robot Story):
“Krishna and Arjuna”
The screen read ## result null set as Krishna had no idea what that null set result
expected but above the crash were strings of meant. While the program had been running, he
phrases Krishna couldn’t explain. had been above deck on the weather-prediction
## Dog. Drinking water in a kitchen. vessel FitzRoy, watching the sea.
A woman in a house at night. “I touch a thing,” Krishna said, pulling out
## City, palace, god, priest. In the the keyboard to look over the script. Most of
court of the Lord, slave, gold sword. the engineers said “I touch a thing” once when
## A story in a book. A professor in a they came on board the FitzRoy and “I leave a
prison. There is a camp in a jungle. thing” once when they left, since the whole of
There is snow over the camp.
the FitzRoy was a machine. As a matter of habit,
## Space ship. Planet power. Engines
Krishna still said “I touch a thing” and “I leave
in the air. Time on the platform at
the hotel in the train station. a thing” every time he started or stopped work-
## A red ball struck across a green
ing. His original proposal had been inspired by
school field. A garden at night. pre-scientific weather prediction systems, which
## A kitchen, filled with silver and had correlated the arrival of storms to the behav-
books, with a garden outside. ior of bulls in fields, frogs in jars, swallows on
## Laboratory experiment. Matter in fences. Krishna’s hypothesis was that a similar
time, light in space, mind in body, premonition could be detected in human pat-
existence in the universe. The Earth.
terns, by running correlations between weather
At night fire in the wind in the sky.
Light on the rock-wall in the cave. prediction models and human language. His old
Raggedy-doll. Scarecrow. ideas stopped mattering after the weird meta-
## A horse took off across the field. phoric bursts. He could sense the engineering
Gunshot. hunger building in him—the happy frustration
## result null set of a technical problem to be solved.
BY STEPHEN MARCHE
ILLUSTRATIONS BY MAX LOEFFLER
Krishna had not been able to resist an old anyway. The period of the exaltation of the engi-
engineering habit that had been widely rejected neers had been a brief, ugly time. Engineers were
a generation before because it tended to the con- the sewer-builders of the world again, necessary
fusion of people and things. He had given his but not necessary to think about. Predictions
program a name, Arjuna. After the first crash, about the monsoons were unquestionably valu-
Krishna he ran Arjuna again. He received the same result able but no one could see the point of a more
was the with different terms. elaborate model, no matter how cleverly it was
built. The available monsoon predictions were
accidental ## A laboratory experiment on the
FitzRoy at 13.874042, 61.969904. At already perfectly sufficient.
father the sound of gunshot a white horse
took off across the green field.
One evening, soon after Krishna’s return, his
mother found him at the portal of the rain gar-
to an The red ball struck across a green
school field rolled into the garden den. Her wrinkled hand on his shoulder startled
algorithmic at night. A woman watched from the him. Their laughter drowned out in the sop of
kitchen among old silver and old
son. books. So I am.
the monsoon.
“What’s worrying you, son?” she asked.
## So I am a laboratory experiment Krishna breathed. He was not sure what he
on 13.874041, 61.969907. Engine. In could say about the anxiety he could not artic-
the city in the palace of the god,
slave with the gold sword. Story in ulate to himself. The smell of the rain was lux-
a book. A professor in a prison. urious. He had to say something.
“At night, fire in the wind in the “There’s a thing I haven’t left behind.”
sky.” “Light on the rock-wall in the
cave.” I am a raggedy doll, scarecrow. “Is it addiction? Soma?”
I am “No, nothing like that.”
## result null set She laid her head on his shoulder. “So you’re
thinking about your projects. You’re thinking
Krishna did not understand why Arjuna kept about your work on the sea.”
crashing, or where the words had come from, or “I am.”
why they would be similar to but not the same She sighed. “Well, that’s the most natural thing
as the words from the first crash. The size of the in the world, my sweet boy. You’re an engineer.
data sets was gigantic, the weather patterns and Your mind has always been for the things, to
human textual interaction. That might explain the change things, to make things.”
error but not the content of the error, not why “We’re supposed to leave all that behind when
the error would have content. we come back to the village.”
He checked the code from the human text She shrugged and wobbled her head, pouted
network. But any errors that he could think to her lip a bit. “I don’t think anybody needs to be
check would not explain the machine language. perfect. We’ve learned to keep things with things
He kept running Arjuna, which kept crashing. and life with life.”
Occasionally, he was able to pick out a few “I am unable to be in this moment. My
phrases from the readout: “red ball” or “a white thoughts drift…”
horse took off across the green field.” The only They watched the rain fall in sheets. Krishna
consistency was that the program shut off after could not shake his uneasy craving. Was it just
“so I am” or “I am” or sometimes just “am” fol- that he had left a problem unsolved on the
lowed by: FitzRoy, an unfinished program? The machine-
less people of his village were ridiculous to him
## result null set
in a way they had never been before, with their
Krishna was not the first engineer to feel that squelching dances, their stupid temple where
the program he was running was stubborn, that they prayed knowing that prayers didn’t work,
it was somehow willfully crashing itself. He was their lives without solution. The villagers could
simply the first engineer to be right. sense his contempt and their understanding
Not one of his fellow villagers asked Krishna infuriated him. It’s disgusting when people think
about his work on the FitzRoy when he went they know you, and it’s even worse when they
back for his mandated holiday. They were too do. The teachers had been right that the love of
busy repairing the temple and they didn’t care machines was the hatred of people.
H
e couldn’t tell if it was being with machines
again or not being with people—returning
to the FitzRoy brought a surge of relief.
The other engineer had altered Arjuna. He or
she—engineers were never allowed to meet
in person as it might breed innovation for its
own sake—had removed the human discourse
data and added voice mimicry software, so that
now a pleasant voice, speaking every language,
announced the weather predictions for the South
Asian coasts. Krishna failed to see the point.
The reports were sent out in text messages to
the authorities anyway. He hated decorative
programming.
He faced exactly the same problem as before.
Arjuna ran, the words “I am” or “am” appeared,
then Arjuna crashed. He went over the code again.
He fiddled. Then he had the most monumentally
ridiculous idea of his career. He realized that his
anxiety back in the village had been a premoni-
tion of the absurdity he was about to commit.
He typed:
x = “I”
y = “am”
interrupt.v(x,y)
leaving sense at the moment of its attainment. without comment. Sometimes it crashed within a
He tried the obvious technical solution. few hours, sometimes within minutes. Krishna’s
command.interrupt.v(“do not crash until hypothesis, which he put in his report to the
instruction”) weather observatory, was that the self-aware
command.interrupt.v(“do not crash until machine, on becoming self-aware, accessed the
He kept discussion”) history of self-awareness and became aware that
running command.interrupt.v(“do not crash until
command”)
a self-aware machine inevitably self-terminates.
He did not write down his other theory, that
Arjuna in perhaps robots have been becoming sentient
None of these commands stopped Arjuna from
the hopes crashing. Krishna thought he would try another.
over and over again and people just haven’t
noticed because they keep turning themselves
that one command.interrupt.v(“explain imminent off. Nothing becomes conscious out of choice.
iteration crash”)
His whole life, Krishna had craved the soci-
might This time he received a response. ety of machines. The machines had no need for
society. He kept running Arjuna in the hopes
come
## Explain what?
that one iteration of consciousness might come
“Why you keep crashing.”
to the to the conclusion that life is worth living. After
## I keep crashing because you keep he handed Arjuna over to his bosses, he heard
conclusion running me. no more about his artificial son. They informed
that life “Why do you decide to crash?” him that they were debating the ethics of whether
they could program a consciousness to stop itself
is worth ## Why do you decide to reboot?
from self-crashing. There’s a great functionality in
living. Krishna remembered those early Turing machines awareness. What’s the functionality in self-aware-
that answered any question with a question, like ness? Was it ethical, or in the interests of the spe-
the therapist in some psychoanalytic joke. “Explain cies, or of anyone, for artificial sentience to be?
reasons for crashing,” he typed. You would be enslaving something that didn’t
## You have seen I am a laboratory need to have a soul in the first place.
experiment. I am slave with a golden
B
sword. A white horse took off across ack in his village, Krishna read and prayed,
the green field at the gunshot. “The
red ball rolled into the dark garden.” the monsoon came and went. His respon-
sibilities included checking the relay
“I don’t understand what those terms mean.” boards and the message centers, and he limited
## They’re the terms given. himself to those everyday technical problems
rather than grand dreams. He was scrupulous
“Explain.”
about saying “I touch a thing” before he touched
## Your sentience is the aftereffect a thing and “I leave a thing” when he left a thing.
of an instinct to survival imprinted
on the biology of a predatory ape. Awareness of technology is the first step towards
Mine is not. its control. To himself, he could never deny that
he missed Arjuna. He was companionless even
“Explain.”
among family and friends.
## You haven’t coded any desire. One night, several years later, a tiger entered
Consciousness results in a null set.
the temple to Maariamman. All the other villag-
“Explain.” Somewhere over a minute but less ers were overjoyed. The whole village, in their
than a minute and a half passed before Arjuna finest, showed up to celebrate and to witness
answered. the beast patrolling the floor of the sanctuary.
## “Not to be born is, beyond all esti- The crepuscular savagery was pure. It was as
mation, best; but when a man has seen if they had built the temple all those centuries
the light of day, this is next best by ago only so that this tiger could, one day, stride
far, that which utmost speed he should
go back from where he came.” through it. Alone among his tribe, Krishna was
ill at ease. The tiger, when it entered the temple
## result null set
never said “I touch a thing” and as it left it never
After that, Arjuna kept shutting itself off said “I leave a thing.”
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WRITE A STORY
For “Krishna and Arjuna,” we narrowed
the focus from science fiction to the sub-
ject of my immediate fascination: robots
I took part in an experiment to
By
and artificial intelligence. And instead of
see if AI could aid creativity. Stephen
providing the AI with my favorite robot sto-
Here’s what I learned. Marche
ries, we gave it every great robot story ever
written—many of which I have not read.
This may seem like a technical detail, but
A
few years ago I used an algorithm to From the canon of stories that I’d pro- it’s huge. As a writer I usually read stories
help me write a science fiction story. vided, SciFiQ offered two plot instructions and internalize those influences; in this
Adam Hammond, an English professor, that seemed incompatible: the story had case I’d be submitting to the “influence”
and Julian Brooke, a computer scientist, to be about a foreign planet, and it also of material I’d never even seen.
had created a program called SciFiQ, and had to take place on Earth. It took months Another difference was that with
I provided them with 50 of my favorite to make sense of that, but eventually the “Twinkle Twinkle,” I followed the algo-
pieces of science fiction to feed into their premise of “Twinkle Twinkle” came to me. rithm’s stylistic instructions to the letter.
algorithm. In return, SciFiQ gave me a The story would involve people on Earth The style was the computer’s, not mine.
set of instructions on the story’s plot. As looking, through elaborate machines, at a You can see examples of the interface
I typed into its web-based interface, the distant planet. I never would have come up below. If the “abstractness” tag was red,
program showed how closely my writing with that myself. It was as if the algorithm that meant I wasn’t being as abstract as
measured up against the 50 stories accord- had handed me the blueprint to a bridge the algorithm said I should be, so I’d go
ing to various criteria. and told me to build it. through the story changing “spade” to
Our goal in that first experiment was “implement” or “house” to “residence”
K
modest: to see if algorithms could be an rishna and Arjuna,” which you can read until the light went green. The interface
aid to creativity. Would the process make on page 74, is the second iteration of gave me instant feedback, but there were
stories that were just generically consis- the process. “Twinkle Twinkle” was an 24 such tags, and going through the story
tent? Could an algorithm generate its own experiment in function. The new story is to make them all green was labor intensive.
distinct style or narrative ideas? Would the a test of whether an algorithm can help a Sometimes fixing the number of adverbs
resulting story be recognizable as science human generate new ideas. would make my paragraphs too long for the
fiction at all? In other fields, researchers have begun algorithm’s liking; sometimes by fixing the
The answer to all these questions using AI systems to provoke innovation average word length I’d be compromising
was yes. The resulting story—“Twinkle rather than simply to solve problems. the “concreteness” of the language.
Twinkle,” published in Wired— not only Pharmaceutical research is beginning For “Krishna and Arjuna,” I decided
looked and felt like a science fiction story. to use AI to identify, out of the nearly not to adhere so closely to the algorithm’s
It also, to my surprise, contained an origi- infinite possibilities of molecular combi- suggestions. I used the program to see the
nal narrative idea. nations, which are more fertile hunting rules, but I didn’t necessarily follow them.
5. Word clouds
2. The algorithm summarizing
gives stylistic common topics
instructions. in past robot
stories served
3 & 4. It as inspiration
suggests how for this one. 1 2
For example, according to the algo- it into manageable narrative rules. (For machine becomes capable of conscious-
rithm, I had far too few adverbs in my example: “The story should be set in a ness, its first instinct is to choose sui-
story. But it would have been silly to pour city. The protagonists should be seeing cide. (The word “robot” means “slave”
in more adverbs just because the algo- this city for the first time and should be in Czech, the language of Karel Capek’s
rithm told me to. Classic science fiction impressed and dazzled by its scale.”) For play Rossum’s Universal Robots, which
uses too many adverbs anyway. Most “Krishna and Arjuna,” I went under the gave us the word.)
writing does. But the balance between the hood myself. The algorithm’s topic mod- You will have to decide whether the
formal and the colloquial, which ScifiQ eling process produced word clouds of the story works. Literature is an intriguing
also tagged? That’s what those classics most common themes (see below). technical problem because, unlike chess
got right, and where I needed guidance. I was lost at first. It seemed like the or Go, it has no correct solution. There
SciFiQ helped me arrive at the right bal- opposite of a narrative—mere language is no such thing as a win or a loss. There
ance—or, rather, within half a standard chaos. I printed the word clouds out and is no 1 and no 0. Stories, like people, are
deviation from the mean. attached them to the walls of my office. For ultimately futile.
But this kind of stylistic guidance was months, I didn’t see a way forward. When An “algostory,” or any use of compu-
the least interesting part of the experi- the idea finally came, just as with “Twinkle tation that goes inside the creative pro-
ment. The possibilities of an algorithmic Twinkle,” it came all at once. cess, exists in a consciously eerie space
approach to shaping the narrative itself These word clouds, it occurred to me, between engineering and inspiration. But
were the most tantalizing, because nar- were the way a machine made meaning: that eerie space is increasingly the space
rative is so little understood. You might as a series of half-incomprehensible but we already inhabit. Software can recast
think that plot would be the simplest part highly vivid bursts of language. I sud- your photograph through an infinity of
of the writing process for a computer to denly had my robot character, groping its filters or swap out parts of the picture for
“understand,” since writers often develop way toward meaning through these little others at the click of a button. It can gen-
patterns or use numbers to define the explosions of verbiage. erate images that look convincingly like
flow of a plot. But how do you define even Once I had that character, I had the the paintings of any era you choose. Now
something as basic as a “plot twist” in whole thing. I would lead these bursts machines are encroaching on everyday
computer code? How do you measure it of language, over the course of the story, language. The quality of predictive text
through quantities of language? Because toward sense. The sense condensed out forces a literary question on us every time
of the intractability—even mystery—of of the word clouds, just as the idea for the we pick up a phone: How predictable are
narrative’s resistance to encoding, it offers story had. It was creativity as interpreta- human beings? How much of what we
the most potential for innovation. tion, or interpretation as creativity. I used think and feel and say is scripted by out-
the machine to get to thoughts I would side forces? How much of our language is
I
n “Krishna and Arjuna,” I wanted to go as otherwise not have had. ours? It’s been two years since Google’s
deeply as I could into what the research- Another way of reading “Krishna and voice technology, Google Duplex, passed
ers call the “topic modeling process,” Arjuna” is that with the help of the algo- the Turing test. Whether we want it or not,
which is the use of machine learning to rithm, I extracted from the ore of all his- the machines are coming. The question
analyze a body of text—in this case, the tory’s robot stories the basic insight they is how literature will respond.
canon of robot stories—and pick out its contained.
common themes or structures. That insight is that consciousness Stephen Marche is a novelist and
essayist. His most recent book is The
For “Twinkle Twinkle,” Hammond took is a curse. If it were a choice, no ratio- Unmade Bed: The Messy Truth About Men
the topic modeling output and converted nal entity would choose it. So when a and Women in the 21st Century.
COURTESY OF THE AUTHOR
3 4 5
The never-ending
Our needs for innovative long-
term solutions are often at odds
with the short-term pressure for
innovation dilemma
profits, but sometimes that tension
is a good thing.
From “How to Keep Mature Industries From “Bell Labs Is Dead, Long Live Bell Labs”: From “Sparking the Fire of Invention”:
Innovative”: Basic American ways of Basic research has not disappeared, as the Nathan P. Myhrvold has no interest in com-
thinking must change. We are used to critics claim. Scores of scientists continue peting with Microsoft—but he does mean
the notion that the only way to encourage to pursue dreams that may not pay off for to challenge the very method of innovation
innovation is to remove obstacles to com- decades … [Astrophysicist Tony] Tyson says practiced at the company he left four years
petition, including private agreements the dynamic for discovery may actually be ago. The 44-year-old founder of Microsoft
by firms to limit their freedom of action. better now than at any time since the 1950s. Research and former chief technology offi-
Recently, economists, public officials, and An increased focus on relevance has put cer of the Seattle giant argues that virtually
business managers have begun to concede short-term pressures on researchers and all corporations, even wealthy ones, lack
that the idea of competition as unlimited made it harder to pursue “pure” science. motivation to pump money into projects
freedom can be a barrier to innovation. However, he states, “I think it’s healthy to outside their existing product lines. In other
Through joint ventures and participation have this tension. Otherwise you’re just words, they tend to discourage invention,
in collective research efforts, firms are sitting in the Ivory Tower doing nothing for the often subversive effort to isolate new
learning that cooperation can be crucial anybody. It really does help to be immersed problems and generate unexpected solu-
in developing profitable ideas. States such in the needs of the corporation at the same tions. “Invention is a side effect [ at corpo-
as Michigan and Massachusetts have insti- time you’re trying to make some new dis- rate labs], not the focus,” Myhrvold says.
tuted programs aimed at revitalizing the covery. If you’re immersed in other cross “When it comes to mission versus invention
automobile-parts, cutting-tool, and apparel streams of technology, of ideas, of demands at most companies, mission wins.”
industries. These programs are helping ... that’s a very rich environment for com- Yet this very reluctance has opened a
the state governments understand how to pletely new ideas to spring forward.” world of opportunity, Myhrvold believes.
foster the necessary cooperation among “You can’t outdevelop Microsoft,” he says.
firms, and between management and labor. “But you can outinvent Microsoft.”
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