V.B.L.

ENTERPRISES
REF.NO: VBLE / QA / PFC / 01 ISSUE DATE: 01.09.2006
REV.NO: 00 REV.DATE: 01.09.2006
TITLE: FLOW CHART FOR CALIBRATION ACTIVITY.

PREPARATION OF LIST OF
INSTRUMENTS & TEST
EQUIPMENTS

DECIDE FREQUENCY FOR

CALIBRATION

PREPARE CALIBRATION PLAN

CARRY OUT CALIBRATION AS PER

PLAN

REWORK

CALIBRATION NOT REWOR

REPORT? K/
REJECT

REJECT
OK

SCRAP
UPDATE HISTORY CARD
INSTRUMENT

V.B.L. ENTERPRISES

PREPARED BY: APPROVED BY:

REF.NO: VBLE / TRG / PFC / 01 ISSUE DATE: 01.09.2006
REV.NO: 00 REV.DATE: 01.09.2006
TITLE: FLOW CHART FOR TRAINING ACTIVITY

JOB PROFILE

PREPARE SKILL MATRIX

TRAINING NEED
INDENTIFICATION

TRAINING PLAN

CONDUCT TRAINING AS PER

PLAN

UPDATE TRAINING RECORD

EFFECTIVENESS OF
TRAINING ( 3 months )

NO
YES
SATISFACTORY
?

UPDATE SKILL MATRIX

PREPARED BY: APPROVED BY:

 V.B.L. ENTERPRISES
REF.NO: VBLE / STR / PFC / 01 ISSUE DATE: 01.09.2006
REV.NO: 00 REV.DATE: 01.09.2006
TITLE: FLOW CHART FOR STORE ACTIVITY

RECEIPT OF MATERIAL

UPDATION OF INWARD
REGISTER

INSPECTION BY QC I/C
(IF APPLICABLE)

MATERIAL REJECT & RETURN TO

OK? SUPPLIER
NOT
OK

UPDATE STOCK
REGISTER

MATERIAL REQUEST FROM

DEPARTMENTS

MATERIAL
AVAILABLE ?
INFORM
NO PURCHASE DEPT.

YES

ISSUE OF MATERIAL

UPDATION OF STOCK
REGISTER

PREPARED BY: APPROVED BY:

 V.B.L. ENTERPRISES
REF.NO: VBLE / MKT / PFC / 03 ISSUE DATE: 01.09.2006
REV.NO: 00 REV.DATE: 01.09.2006
TITLE: FLOW CHART FOR CUSTOMER SATISFACTION SURVEY.

CUSTOMER

CONDUCT CUSTOMER
SATISFACTION SUREVY

CUSTOMER FEEDBACK

CALCULATION OF C.S.I.

SATISFACTORY DISSATISFACTORY

EFFORTS FOR ACHIVING

VERY EXCELLENT STAGE CAUSE ANALYSIS

CAPA TAKEN OR PLANNED

EFFECTIVENESS OF CAPA

PREPARED BY: APPROVED BY:

 V.B.L. ENTERPRISES
REF.NO: VBLE / PROD / PFC / 01 ISSUE DATE: 01.09.2006
REV.NO: 00 REV.DATE: 01.09.2006
TITLE: FLOW CHART FOR PRODUCTION ACTIVITY

PROCESSING OF
MATERIAL AS PER
CONTROL PLAN

INSPECTION BYOPERATOR
& SUPERVISOR
(FIRST P/C APPROVAL &
INPROCESS INSPN
REPORT)

REJECT/REWORK
PART OK? NO (RECORD IN REJECTION
REGISTER)

YES
FINAL INSPECTION
(DAILY REJECTION
REPORT [FINAL STAGE] &
PDI REPORT)

REJECT/REWORK
NO (RECORD IN REJECTION
PART OK?
REGISTER / FINAL INSP.
REPORT)

YES

PACKING OF PARTS

PREPARED BY: APPROVED BY:

 V.B.L. ENTERPRISES
REF.NO: VBLE / PUR / PFC / 01 ISSUE DATE: 01.09.2006
REV.NO: 00 REV.DATE: 01.09.2006
TITLE: PROCESS FLOW CHART FOR SPPLIER EVALUATION &
REEVALUATION

NEW SUPPLIER

SAMPLE BATCH

INSPECTION Q C I/C

SAMPLE APPROVED QC SAMPLE REJECTED

I/C QC I/C

SUPPLIER INFORM NEW SUPPLIER

EVALUATION & NEW SAMPLE DEMAND
PUR. I/C

UPDATE SUPPLIER
NEXT TRIAL SAMPLE
LIST

PURCHASE ORDER
INSPECTION QC I/C

SUPPLY START

SAMPLE APPROVED QC SAMPLE REJECT

I/C QC I/C

PREPARED BY: APPROVED BY:

 NOTE: AFTER 3 SUCCESSIVE CHANCES , IF SUPPLIER IS NOT GIVING MATERIAL
AS PER REQUIRED QUALITY THEN SUPPLER SELECTION PROCESS WILL BE
STOPPED FOR THAT SUPPLIER.

V.B.L. ENTERPRISES
REF.NO: VBLE / PUR / PFC / 01 ISSUE DATE: 01.09.2006
REV.NO: 00 REV.DATE: 01.09.2006
TITLE: PROCESS FLOW CHART FOR SPPLIER EVALUATION &
REEVALUATION

EXISTING SUPPLIER

DELIVERY RATING

QUALITY RATING

OVERALL SUPPLIER
RATING

NO
TAKE CAPA FROM
80%
SUPPLIER

YES

CONTINUE THE
SUPPLIER

The supplier shall be asked for plan for improvement for rating below
80%.If the supplier rating not improved for next Six months period or

PREPARED BY: APPROVED BY:

for any major problem at customer end, he shall be disqualified and again
re-evaluation will be done.

V.B.L. ENTERPRISES
REF.NO: VBLE / MKT / PFC / 01 ISSUE DATE: 01.09.2006
REV.NO: 00 REV.DATE: 01.09.2006
TITLE: FLOW CHART FOR NEW ENQUIRY / CONTRACT HANDLING.

CUSTOMER

NEW ENQUIRY / ORDER

RECEIVED

UPDATE NEW ENQUIRY /

ORDER REGISTER

CONTRACT REVIEW

ACCEPTABLE NO SEND REGREET LETTER

? ENQUIRY CLOSED

YES

GIVE QUOTATION
TO CUSTOMER

QUOTATION
NO ENQUIRY CLOSED
ACCEPTABLE BY
CUSTOMER?

YES

DEVELOPMENT PLAN AND

REVIEW

CONTINUOUS
P.O.REVIE SUPPLY
W STARTED
PREPARED BY: APPROVED BY:
 SAMPLE ORDER

V.B.L. ENTERPRISES
REF.NO: VBLE / MAINT / PFC / 01 ISSUE DATE: 01.09.2006
REV.NO: 00 REV.DATE: 01.09.2006
TITLE: FLOW CHART FOR MAINTENANCE ACTIVITY.

PREPARE LIST OF MACHINES

PREPARE
MAINTENANCE
CHECK POINTS

PREPARE
MAINTENANCE
SCHEDULE

CARRY OUT MAINTENANCE AS

PER SCHEDULE

If any change in
machine is carried out

RECORD IN PREVENTIVE UPDATE MACHINE B/D CUM

MAINTENANCE REPORT HISTORU REGISTER

MACHINE
BREAKDOWN? CARRY OUT MAINTENANCE

PREPARED BY: APPROVED BY:

 V.B.L. ENTERPRISES
REF.NO: VBLE / PUR / PFC / 02 ISSUE DATE: 01.09.2006
REV.NO: 00 REV.DATE: 01.09.2006
TITLE: FLOW CHART FOR GENERAL PURCHASING ACTIVITY.

MATERIAL REQUIREMENT
FROM STORE (ORALLY)

VERIFICATION OF SUPPLIER
LIST FOR REQUIRED ITEM

EMERGENCY
PURCHASE. TAKE
RAISE P.O. APPROVAL OF MR
(VERBAL ORDER
REGISTER)

RECEIPT OF MATERIAL

RECEIVING REJECT &

INSPECTION
RETURN TO
AS PER
SPECIFICATIO SUPPLIER
N

INWARD TO STORE

PREPARED BY: APPROVED BY:

OK NOT OK
 V.B.L. ENTERPRISES
REF.NO: VBLE / QA / PFC / 02 ISSUE DATE: 01.09.2006
REV.NO: 00 REV.DATE: 01.09.2006
TITLE: FLOW CHART FOR CUSTOMER COMPLAINT HANDLING.

RECEIPT OF
COMPLAINT FROM
CUSTOMER

UPDATE CUSTOMER
COMPLAINT REGISTER

REVIEW OF CUSTOMER
COMPLAINT

CA / PA TAKEN OR
PLANNED

REPLY TO CUSTOMER
REGARDING CA/PA
TAKEN OR PLANNED

CUSTOMER FEEDBACK

MONITOR
EFFECTIVENESS OF
CA / PA

PREPARED BY: APPROVED BY: