Social Media Community Guidelines
Social Media Community Guidelines
Social Media Community Guidelines
Welcome to the online community of DoorDash Inc. (“DoorDash”, “we” or “us”) fans,
customers and inquirers. We want to build a community where everyone can engage in
meaningful dialogue with one another. Our goal is to post relevant, interesting content and we
welcome your comments and suggestions. Creating a welcoming community is important to
us. We want all members of DoorDash pages and feeds to be able to express their opinions
freely and feel comfortable entering into informed debate and discussion. If you post to this
page or feed, or otherwise respond or comment on a post, you are agreeing to abide by these
Social Media Community Guidelines.
There are certain topics we won’t be able or willing to talk about here, and some of your
discussions may need to be redirected or curtailed for the same reason. By way of example,
we ask that you refrain from posting comments that:
Contain comments, links, content, images or videos that are obscene, sexuality
explicit, profane, vulgar, or hateful in nature and/or promote racism, sexism, hatred or harm
against any person, organization or company.
Contain any materials that infringe upon the rights of any third party.
Contain software viruses, Trojan horses, worms, time bombs, or any other computer
code or files or disabling mechanisms that are designed to disrupt, damage, or limit the
functioning of any software, hardware, telecommunications equipment, or that interfere with
our operation.
Community members are responsible for their comments or posts. The opinions, statements,
and viewpoints expressed by community members do not necessarily reflect the opinions of
DoorDash. As such, DoorDash does not endorse and is not responsible for any user
comments. By posting, you are promising us that your post complies with these guidelines
and doesn’t contain any of the restricted content listed above. Please note, however, that we
may remove any post that we believe does not so comply.
DoorDash’s social media page(s) or feed(s) will occasionally link to user or third-party
content to share the most up-to-date information with the community. Following these links
may take you to materials or content that does not necessarily reflect the views of DoorDash
and was not originated by DoorDash. Content that makes up these sites and articles is not the
responsibility of DoorDash and does not necessarily represent the opinions, beliefs or
endorsement of the company. DoorDash disclaims all liability concerning the accuracy and
reliability of any such content.
By posting any content to an DoorDash social media page(s) or feed(s) including, without
limitation, any photographs, comments, stories or other submissions (collectively,
“Submissions”) you give DoorDash, free of cost, a nonexclusive license to use such
Submissions in whole or in part, on a worldwide basis, and to incorporate it into other works,
in any form, media or technology now known or later developed including without limitation,
on any of DoorDash’s social media page(s) or feed(s) for any legal use including without
limitation, for promotional and marketing of DoorDash, and its products and/or services. By
posting a Submission, you represent and warrant that you have all appropriate rights to post
such Submission and that DoorDash’s use thereof will not violate the rights of any third
party, including, but not limited to, copyright, trademark rights, and rights of privacy or
publicity.
If you believe any materials on DoorDash’s social page(s) or feed(s) infringe a copyright, you
should feel free to reach out to the platform, and to provide DoorDash with written notice that
at a minimum contains:
2. a description of the copyrighted work that you claim has been infringed;
3. a description of the location on the social page(s) or feed(s) of the material that you
claim is infringing;
5. a written statement by you that you have a good faith belief that the disputed use is
not authorized by the copyright owner, its agent or the law; and
6. a statement by you, made under penalty of perjury, that the above information in your
notice is accurate and that you are the copyright owner or authorized to act on the copyright
owner’s behalf.
Contact information for the DoorDash’s Copyright Agent for notice of claims of copyright
infringement is as follows: General Counsel, Door Dash, Inc., 901 Market St, 6th Floor, San
Francisco, CA 94103.
It is DoorDash’s policy to terminate relationships regarding content with third parties who
repeatedly infringe the copyrights of others.
NO IDEAS ACCEPTED
DoorDash does not accept any unsolicited ideas from outside the company including without
limitation suggestions about advertising, promotion or merchandising of our products,
additions to our product lines, services, or changes in methods of doing business. We may
already be working on or may in the future work on a similar idea. This policy eliminates
concerns about ownership of such ideas. If, notwithstanding this policy, you submit an
unsolicited idea to a DoorDash social media page or feed, you understand and acknowledge
that such idea is not submitted in confidence and DoorDash assumes no obligation, expressed
or implied, by considering it.
Please note that DoorDash social media page(s) or feed(s) are not intended as a place for
receiving consumer complaints. If you have any questions about any DoorDash product or
service, you can reach us at www.doordash.com/help.
These Guidelines are subject to revision by DoorDash and may be modified from time to
time.