15.566 Information Technology As An Integrating Force in Manufacturing
15.566 Information Technology As An Integrating Force in Manufacturing
15.566 Information Technology As An Integrating Force in Manufacturing
566
Force in Manufacturing
Session 5 of 24
ORGANIZATION’S ARCHITECTURE
DEEP STRUCTURE
OF
BUSINESS PROCESSES
DESIGN
COMPUTER BUY MAKE SELL
HUMAN
ACTIVITIES MANAGE
ACTIVITIES
TECHNOLOGY
X=x-1 X=x-1
X=0? X=0?
SOFTWARE
Coordination activities
FRAMEWORK
PROCESS MANAGEMENT
WORKFLOW
Base activities
PROGRAMMING LANGUAGE
APPLICATION & SERVICE
PROTOCOL
DATA
OPERATING SYSTEM
HARDWARE
NETWORK
MACHINE
COMPONENT
Keyboard Clock
Mouse
CPU
001
Instructi on
Counter
0101
1101
Registers
Monitor Memory
Laser printer
• 20,000 people
• $4,5B sales 1995
• up to 80% of hospital supply needs
• American leading provider of “healthcare products and cost management systems”
• Relationships with hospitals saved up to 20% per surgical procedure
1999(*)
• Also in the laboratory segment and other non-hospital segments with special fees for value
added services and delivery options
• built 6 supercenters (NY, Texas, Illinois, Georgia and California)
• 50 other facilities
• Through valuelink, 60 percent of deliveries were low unit (even to hospitals)