Mark Singh

Key Strengths:

✔ Product Conceptualization ✔ Account Management

✔ Architecting Solutions
✔ Project Delivery Management
Domains:

✔ Finance & Accounting ✔ Oil & Gas

✔ Warehouse & SCM ✔ E-Commerce
✔ Health & Education ✔ Marine & Travel
With ​over 15 years of experience​ I am seeking a challenging role with the goal of driving innovation and attain
unimpeachable and symbiotic relationship with the organization. Have strong experience in product
conceptualization, development, architecting ​solutions using enterprise technologies​ and application
maintenance. I have been involved in release planning, estimation, capacity planning, tracking and reporting
progress. Experienced in dealing with client stake-holders and managing their expectations. ​OceanManager​ is one
of the successful products I have been proudly associated with that helps shipping management companies to
achieve HSEQ compliance.

Created multi-tiered object-oriented, scalable architectures using Microsoft .NET platform - ASP.NET/ MVC/ .NET Core, REST
APIs and AWS / Azure Cloud Services. Implemented eXtreme Programming agile process in development teams. Adept with MS
Project, Visio & Office Suite.

Have ​managed over 25-member team with development leads while working with organizational QA team and
delivery managers. Have ability to create teams from scratch with clear goals and outcomes. Good client
relationship and management skills with focus on transparency and engagement; relate and interface comfortably
with decision-makers and stake-holders of high-value projects. Able to transform high level business objectives
into a well-defined deliverable. Solutions developed include Web, Desktop and Hybrid Mobile application.

Dynamic leader and people manager; able to build team cohesion and inspire individuals to achieve better results.
Identify star performers and groomed them to take on more challenging roles and higher responsibilities. Conduct
product trainings.

Technology portfolio
Languages and API
C#, VB.NET, VBScript, JavaScript, HTML, XML, XSL

Frameworks
.NET Core, ASP.NET MVC, ASP.NET Web Forms

Database
Microsoft SQL Server, Azure Database, MySQL, Oracle, MongoDB, SQLite

Project Management Tools

DevOps, Basecamp, JIRA, Trello, MS Project

Mobile Application
Cross Platform Mobile application development using Xamarin

Third Party Services Integration

SAP, SageCMS, SugarCRM, Intuit Quickbooks, SalesForce, PayPal, Stripe, USAePay, GlobeWireless, Clickatell, Twilio,
Amadeus

Reporting Tools
SSRS, Crystal, Telerik, IZENDA

Cloud Services
Amazon Web Services (AWS), Microsoft Azure Cloud Services- Blob, Search, Functions, Cognitive services, Queue
Service, Notification Hub, FCM

Tools and Others

Microsoft Visio, Inno Installer NullSoft NSIS, WISE Installation Studio, ComponentArt web control suite,
ComponentOne Studio activeX and web control suite, DART web control suite, Chilkat communication
components, Redemption and Keyoti Search component.

Concepts
Agile development, eXtreme Programming, Project Management, Document Management, Workflows, Object
-Oriented Analysis & Design, Layered architectures, Scalability, Design Patterns, Service Oriented Architecture.

QUALIFICATION

- ​B.E. (Computer Science & Engineering)​ with 76% (Hons.)

PROFESSIONAL EXPERIENCE SUMMARY

MARCH 16 – till date: PROJECT Manager – Annum Technologies
Annum Technologies is an awarded IT services company that offer end to end mobile app design & development,
Enterprise web app development, Cloud, CRM, PPC & SEO.

I have been responsible to build a team of .NET and successfully execute assigned project and managing client
accounts.

Projects Delivered:​ Finance, Healthcare, Oil & Gas, Solar Energy, E-Commerce domain

MARCH 13- MARCH 16: JR. PROJECT MANAGER – IT Company

I had been responsible to manage multiple projects ensuring their successful execution and delivery to client.
Projects Delivered:​ Travel, Finance, Healthcare, E-Commerce domain

MAY 12 – FEB 13: PROJECT LEAD – IT Company

I had been responsible for working closely with Singapore office, taking requirements, creating product
architecture, getting them developed and deployed on client end.
 Products developed: ​Cash Management System (CMS), Travel and
Booking Management (interfacing with Amadeus and Sugar CRM), HR Management

FEB 09 – MAR 12: PROJECT MANAGER – IT Company

Accounts Managed​: Anglo-Eastern Ship Management, Andromeda Shipping, Western Shipping, Dockendale, Neu
Seeschiffahrt GmbH, Thome Marine Consultants, Good Earth Maritime and Mediterranean Shipping Company
(MSC).

NOV 04 – JAN 09: PROJECT Lead– IT Company

Accounts Managed​: Anglo-Eastern Ship Management, Mideast Ship Management, Gulf Energy Maritime (GEM),
Tanker Pacific Management, Mediterranean Ship Management (MSC).

JUL 03– NOV 04: SOFTWARE ENGINEER– IT Company

STRENGTHS
I am a self-motivated and analytical person with an enthusiastic approach towards value addition. My strength is
my attitude to work in team as well as own initiative and my pitfall being impatience. Striving for achieving
excellence in all endeavors. Creative, out of box thinking, capability to innovate, hardworking, quick learner and
good communication skills.

PROJECT EXPERIENCE

✔ Finance Application
Summary: The MIS is an extremely powerful, intuitive and user-friendly software solution for primary schools, secondary
schools, multi-academy trusts. We have developed finance module of this application.
Role & Responsibility: Requirement gathering, manage execution and delivery
Environment:​ ​ASP.NET Core, jQuery, SQL Server, Azure

✔ Mobile App for Parent, Teacher and Student-

Summary: We have developed 3 cross platform app over Xamarin for client enabling end users to access and update
necessary data from Mobile application.
Role & Responsibility: Requirement gathering, manage execution and delivery
Environment:​ ​ASP.NET Core, jQuery, SQL Server, Azure

✔ Retail App
Summary: It provides the user with all the latest information on weekly flyers across the leading retailers. We have
developed this project using ASP.NET MVC Framework and SQL server as database. Application has been hosted
over Azure and also provides API to exchange data with Android and iOS apps. Application is efficiently managing
more than 1 million users.
Role & Responsibility: Requirement gathering, creating application core Components
Environment:​ ​ASP.NET Core, jQuery, SQL Server, Azure

✔ Kinmart
Summary: Kinmart is Bags Wholesaler & Distributor in China. KinMart site allows wholesalers to order bags online,
customize their bag and make payment online. Application interacts with backend CRM to exchange data.
Application has been developed using ASP.NET MVC Framework.
Role & Responsibility: Requirement gathering, project management
Environment:​ ​ASP.NET MVC Framework, jQuery, SQL Server
 ✔ Ticketing System
Summary: This is Invitation Management System developed for a Brazilian bank. It allows to manage distribution of tickets,
their assignment, and dispatch to customers.
Role & Responsibility: Requirement gathering, project management
Environment:​ ​ASP.NET MVC Framework, jQuery, SQL Server

✔ Dealership Management System

Summary: The project scope entails developing a dealership management web application allowing the admin to login,
create login credentials of users. We have created the CRM functionality for client where client can create auto
triggers which can fire automatically on predefined events and send mails and SMS to customers and to other site
users as well. The application is accessible to users like : Sales Person, Receptionist, Sales Manager, F & I Manager,
General Manager and Purchasing Manager and would set the access levels. Users would be able to manage
customer information, prospects, vehicle information, sales details, users and financial information based on their
assigned roles.
Role & Responsibility: Requirement gathering, creating application core Components, client interaction
Environment:​ ​ASP.NET MVC Framework, jQuery, SQL Server, QuickBooks, Twilio

✔ Dispatching Software
Summary: This application provides owners, dispatchers and supervisors a platform to monitor their transport details of
their dispatched goods. It allows users to create invoices in regards to the transports. Users would be able to
manage customer information, prospects, vehicle information, sales details, users and financial information based
on their assigned roles.

Role & Responsibility: Requirement gathering, creating application core Components, client interaction
Environment:​ ​ASP.NET MVC Framework, jQuery, SQL Server, SignalR

✔ Document Management System

Project Duration: 48 Man Months
About the product: This has been evolved as a product with brand name OceanManager. Document Management
System is at its heart implies a system that offers using which one can safely keep all documents in a common
shared document database in a hierarchical fashion. It also keeps history of various versions of document. At any
point of time one can view, profile and search (based on profile and contents). The document can also be
replicated to other location and the system keeps synchronization between different
locations for different versions.

Key components in the product are following:

Synchronizer: ​This is a key component of the product and is responsible for securely and reliably transferring
documents between various locations. The transfer of documents is done with minimal network (bandwidth)
overheads, which require incremental transfer of file contents that differ between files being synchronized.
Documents are converted to XML for transfer. The component uses the tested SMTP/POP3 platform as a base for
performing the data transfer with industry standard algorithms being used to identify file differences, packaging of
data and breaking/merging of data packets at either ends (locations) of synchronization.

User Manager: ​Holds the responsibility of adding, modifying and deleting Users and User Groups and associating
users and groups. This component works keeping Session Manager in concern.

Document Repository:​ Holds the responsibility of adding, modifying and deleting files, creating directories and
assigning permissions. It keeps track of version of documents and stores profile attribute information in database.

Location Manager: ​It keeps track of office and vessel locations defined in system.

Features:
 - Document tracking and management across the vessels and the offices
- Hierarchical structure for managing document in local and virtual workspace
- A common infrastructure for secure information flow
- An intelligent data synchronizer reduces bandwidth cost
- Document deletion, modification and renaming along with versioning and change tracking
- Versatile document handling and sophisticated search engine
- Alerts And Notifications
- Access Permissions

✔ Ship-Shore Forms System

Project Duration: 24 Man Months
About the product: Ship and Shore Reporting is a smart forms based application that is completely flexible and
customizable solution for reporting. Using this any ship to shore or vice-versa reporting based on existing company
processes including on-board procedures can be done. It enables efficient and smooth ship shore reporting,
seamless interdepartmental coordination and comprehensive monitoring of quality and safety records. A smart
form can be tailor-made to match any existing paper-based reporting formats, and can be used for any ship-shore
workflow including Quality, Safety and Risk Assessment, Environment Protection Compliance, technical and
operational reports.
Features-
- Maintains entire audit trail
- Automatic filing in Document Management System (DMS)
- Workflow integration
- Easily scalable and highly user friendly
- Comprehensive monitoring records
- Data consolidation at the Head office and available for analysis and query

✔ Risk Management System

Project Duration: 24 Man Months
About the product: Risk Manager is a unique module, which is designed to allow the user to create a Risk
Assessment Sheet in the quickest and simplest way along with daily work planning. The module provides a
sustainable way to perform reliable, repeatable risk assessments through automation thereby assuring data
integrity. It provides functionality to do daily shipboard work planning system where the shipboard work planning
can be done keeping in view the risks and hazards.
Features-
- Generates appropriate safety instructions for the persons automatically.
- Maintains detailed record of periodic work.
- Data integrity through automation.
- Adaptable to company's specific processes.
- Built in comprehensive risk assessments, hazards, tasks etc.
- Linking to work permits and checklists

✔ Analysis and Reporting

Project Duration: 12 Man Months
About the product: Analysis and Reporting is a flexible query based module that allows extensive analysis and
report creation over the data. Dynamic reporting system allows user to choose the data fields required in a report
so that customized reports can be created and saved. The system is completely WEB BASED and allows access from
any location for people on the move.
Features-
- Options for quick & customized reports in company specific reporting formats
- Facility to export to MS Excel and MS Word
- Graphical representation of data using flexible graph tool