Ground Control 3.

0®

TROUBLESHOOTING GUIDE
 TABLE OF CONTENTS
System and Safety Information 2
Prior To Operation 3
Touch Pad Diagram 3
Operation 4
Basic Jack Operation 4
Unhitching From A Tow Vehicle  4
Auto Level 5
Auto Level Sequence 5
Hitch Recognition  5
System Settings 6
Homing Jacks 6
Zero Point Calibration 6
Troubleshooting 7
Manual Override 7
Touch Pad Error Codes 8
Special Jack Error Codes 9
Wiring Diagram - 4 Point 10
Wiring Diagram - 6 Point 11
GROUND CONTROL® 3.0 4 POINT ASSEMBLY 12
GROUND CONTROL® 3.0 6 POINT ASSEMBLY 13
GROUND CONTROL® 3.0 4 POINT AFTERMARKET ASSEMBLY 14
GROUND CONTROL® 3.0 6 POINT AFTERMARKET ASSEMBLY 15
GROUND CONTROL® 3.0 COMPONENTS 16-19

System and Safety Information

Failure to act in accordance with the following may result in death or serious personal injury. The use
of the Ground Control® 3.0 leveling system to support the trailer for any reason other than which it
is intended is prohibited by Lippert’s limited warranty. The Lippert leveling system is designed as a
“leveling” system only and should not be used to provide service for any reason under the trailer such
as changing tires or servicing the leveling system. Any attempts to change tires or perform other service
while trailer is supported by the Ground Control 3.0 leveling system could result in damage to the 5th
wheel and/or cause death or serious injury.

Moving parts can pinch, crush or cut. Keep clear and use caution.

Rev: 08.06.18 Page 2 CCD-0001746

Prior to Operation
The leveling system should only be operated under the following conditions:
1. The trailer is parked on a reasonably level surface.
2. Be sure all persons, pets, and property are clear of the trailer while the leveling system is in operation.
3. Make sure battery(ies) are fully charged and test at 12+VDC under load.

Touch Pad Diagram

Fig. 1

A E
K

C G

F H
D

Callout Description
A Up Arrow - Scrolls up through the menu on LCD.
B Down Arrow - Scrolls down through the menu on LCD.
C Enter - Activates modes and procedures indicated on LCD.
Retract - Places leveling system into retract mode. Press
D
and hold down for 1 second to initiate Auto Retract.
E LCD Display - Displays procedures and results.
F Auto Level - Places leveling system into auto level mode.
G Front Jack Button - Activates front jacks in manual mode.
H Left Jack Button - Activates left jacks in manual mode.
I Right Jack Button - Activates right jacks in manual mode.
J Rear Jack Button - Activates rear jacks in manual mode.
K Power Button - Turns leveling system on and off.

Rev: 08.06.18 Page 3 CCD-0001746

Operation

Be sure to park the trailer on solid, level ground. Clear all jack landing locations of debris and
obstructions. Locations should also be free of depressions. When parking the trailer on extremely soft
surfaces, utilize load distribution pads under each jack. People and pets should be clear of trailer while
operating leveling system. Never lift the trailer completely off the ground. Lifting the trailer so the
wheels are not touching the ground will create an unstable and unsafe condition.
Basic Jack Operation
Landing gear (front jacks) can be operated any time the system is “ON.” By pushing the “FRONT” button (Fig. 1G),
both front jacks can be extended. By pushing either the "FRONT" and “LEFT” (Fig. 1H) or "FRONT" and “RIGHT” (Fig.
1I) buttons, the individual front jacks can be extended. If the touch pad is put in the retract mode, indicated by
the orange illuminated LED next to the “RETRACT” button (Fig. 1D), the front jacks can be retracted together by
pushing the “FRONT” button (Fig. 1G) or individually by pressing “LEFT” (Fig. 1H) or “RIGHT” (Fig. 1I) buttons, while
simultaneously pressing the “FRONT” button (Fig. 1G).

Middle jacks, if equipped, can not be extended or retracted in standard mode or manual mode. Middle jacks can
only be operated in the special jack code error mode. In order to operate the middle jacks press "LEFT" (FIG. 1H) and
"RIGHT" (FIG. 1I) buttons simultaneously.

The rear jacks can only be extended when the touch pad is in the manual mode. Once system is in manual mode,
pressing the “REAR” button (Fig. 1J) will extend both rear jacks at the same time. To extend individual rear jacks,
press the “LEFT” (Fig. 1H) or “RIGHT” (Fig. 1I) buttons while simultaneously pressing the “REAR” button (Fig. 1J),
depending on which jack needs to be operated. If the touch pad is put in the retract mode, indicated by the orange
illuminated LED next to the “RETRACT” button (Fig. 1D), the rear jacks can be retracted together by pushing the
“REAR” button (Fig. 1J) or individually by pressing either the “LEFT” (Fig. 1H) or “RIGHT” (Fig. 1I) buttons, while
simultaneously pressing the “REAR” button (Fig. 1J).
Note: If the rear jacks will not operate individually using the method described above, but they operate
properly when Auto Level is performed, the Twist Prevention Protection system has locked out the
operation to prevent damage to the frame of the trailer.

Unhitching From A Tow Vehicle Fig. 2

Note: Prior to unhitching from the tow vehicle, ensure
the trailer is parked on a level surface and be sure A
to chock the tires of the trailer.
1. Extend the inner legs of both landing gear (front
jacks) to within 4-5" of the ground by pulling on the
quick-release pins. B
2. Push “ON/OFF” (Fig. 1K). LCD Screen will light up and
display “READY JACKS: UP” (Fig. 2A).
3. Push the “UP” arrow (Fig. 1A) to scroll to “Drop Front
Jacks” option on LCD screen.
4. Red indicator lights (Fig. 2B) may come on, indicating
the current disposition of the trailer. In this case, the
front and right sides of the trailer are low.
5. Push “ENTER” (Fig. 1C). Both front jacks will go to
ground and stop.
6. Push the “FRONT” button (Fig. 1G) extending the front jacks to a sufficient height, which raises the
front of the trailer off of the tow vehicle’s 5th wheel hitch plate.
7. Pull tow vehicle away and park at a safe distance.
Rev: 08.06.18 Page 4 CCD-0001746
Auto Level
1. After unhitching from tow vehicle and parking the vehicle at a safe distance away from the trailer,
press the “ON/OFF” button (Fig. 1K) and then press “AUTO LEVEL” (Fig. 1F).
Note: Once the automatic leveling cycle has been started, it is important that there is no movement in the
trailer until the trailer has completed the leveling process. Failure to remain still during the leveling
cycle could have an effect on the performance of the leveling system.
Note: In order for hitch recognition feature to function, the auto level sequence must be started with the
front of the trailer above level.

Auto Level Sequence

1. When Auto Level Sequence begins, the front of the trailer will lower slightly to a point below level.
2. Rear jacks will be grounded.
3. A side-to-side leveling sequence occurs.
Note: At this point on the 6 Point System, the 2 middle jacks are grounded to stabilize the trailer. These 2
jacks do not level the trailer.
4. Each jack will perform a final grounding touch.
5. LCD will read “AUTO LEVEL SUCCESS” (Fig. 3A).
6. LCD will then read “READY Jacks: Down” (Fig. 4A), and the green LED at the center of the 4 jack buttons
will be illuminated (Fig. 4B).
Note: If the AUTO LEVEL sequence does not perform as described, place the system in manual mode and
test that the jacks operate correctly by pushing their coordinating buttons on the touch pad; i.e.
"FRONT" button operates only the front jacks, etc.

Fig. 3 Fig. 4

A A

Hitch Recognition
1. Turn on the touch pad.
2. Push the “UP” arrow (Fig. 1A) to scroll to “Auto Reconnect” option on LCD screen.
3. Push "ENTER" (Fig. 1C). The rear jacks and middle jacks (if equipped) will retract first, then the front
jacks will extend to raise the trailer to the height where the auto level sequence was started.
Note: If the auto level sequence was started with the front of the trailer in a below-level condition, the
Hitch Recognition will not function and the LCD will display “Feature Disabled.” In order for the
Hitch Recognition feature to function, the auto level sequence must be started with the front of the
trailer above level.
Rev: 08.06.18 Page 5 CCD-0001746
System Settings

Homing Jacks
Note: When components are added or replaced the system will need to be homed.
1. Run the system by pressing "FRONT" (Fig. 1G). A special jack error code should occur. If not, introduce
the special jack error code.
Note: To introduce an error, disconnect 1 of the hall effect sensor wires from the controller. After
attempting to operate the disconnected jack, the touchpad screen will display an error. Reconnect
the hall effect sensor wire.
Note: In order to clear the special jack error code the jacks need to be "homed." In order to "home" jacks,
each jack must be able to retract a minimum of 6".
2. Extend all jacks to reach the 6" of minimum retract needed.
A. Press "FRONT" (Fig. 1G) to extend the front jacks (if required).
B. Press "REAR" (Fig. 1J) to extend the rear jacks (if required).
C. Press "LEFT" and "RIGHT" (Fig. 1H and Fig. 1I) simultaneously to extend the middle jacks (if
equipped and required).
3. Press and hold the retract button until all of the jacks begin to retract. The jacks will retract until they
reach the hard current limit.
4. The jacks are now “homed” and the special jack error code will be cleared.
Note: If the jacks do not retract, an error should display on the touch pad screen. This is typically caused by
wiring interruption.

Zero Point Calibration

The “Zero Point” is the programmed point that the trailer will return to each time the Auto Level feature is used.
Note: Prior to starting this procedure, double check all connections on the controller, jacks, and touch pad.
1. In manual mode, run the jacks to level the trailer. This is best achieved by placing a level in the center
of the trailer and leveling it both front to back and then side to side. (See “Basic Jack Operation” for
instructions on how to manually operate the system).
2. Once the trailer is level, turn off the touch pad.
3. With the touch pad off, press and release the “FRONT” button (Fig. 1G) 5 times and then press and
release the “REAR” button (Fig. 1J) 5 times.
4. The touch pad will flash and beep and the display will read “ZERO POINT CALIBRATION ENTER to set,
Power to Exit” (Fig. 5).
5. To set the current position as the zero point, press the “ENTER” button (Fig. 1C).
6. LCD display will read “Zero point stability check” (Fig. 6).
7. LCD display will read “Zero point set successfully” once process is complete (Fig. 7).
8. The system will set this point as its level state and the touch pad will turn off.

Fig. 5 Fig. 6 Fig. 7

Rev: 08.06.18 Page 6 CCD-0001746

Troubleshooting

Ensure the trailer is supported at both the front and rear with jack stands before performing any
troubleshooting or service to the trailer. Failure to do so may result in death or personal injury.
Manual Override
Note: For ease of manual override it is recommended to unplug the power harness to the motor prior to
performing the manual override procedure.
Note: Use of a 12-18 volt cordless screw gun or pneumatic screw gun is acceptable to manually override
the jacks. Do not use an impact screw gun to perform any of the override procedures, as this may
damage the motor. If manual override is necessary there are two options.
Top of Jack Motor Override:
Tools needed: 3/8” drive ratchet and extension (no socket)

1. Find the port on the top of the jack motor (Fig. 8A).
2. Remove the rubber plug (Fig. 9A).
3. Insert the 3/8” drive into the port (Fig. 10).
4. Turn override until the jack extends or retracts to desired position.
Fig. 8 Fig. 9 Fig. 10

A A

B
Fig. 11 Fig. 12

Bottom of Jack Motor Override:

Tools needed: 3/8” drive ratchet and extension, 5/16” socket

1. Find the port on the bottom of the jack motor (Fig. 8B).
2. Remove the rubber plug (Fig. 11A).
3. Insert the 5/16” socket into the port (Fig. 12).
4. Turn override until the jack extends or retracts to desired position.
Rev: 08.06.18 Page 7 CCD-0001746
Touch Pad Error Codes
Note: To clear an error code from the touch pad, repair or otherwise correct the issue, then press “ENTER.”
If the error is still present, the message will be displayed again.

LCD Message What's Happening? What Should Be Done?

Controller not properly secured. Check and secure controller placement.
****ERROR****
Excess Angle Excessive angle reached during auto
Relocate the trailer.
operation.
Controller not properly secured. Check and secure controller placement.
****ERROR****
Excessive Angle Excessive angle reached during auto
Relocate the trailer.
operation.
Front of trailer below level when Using manual mode on the touch pad, retract rear jacks
starting Auto Level process (only when (which includes the middle, if equipped) and set landing
****ERROR**** trying to initiate Hitch Recognition). gear (front jacks) to hitch height.
Feature Disabled Touch pad power not cycled between
Turn touch pad off and then back on to reset the system.
consecutive leveling operations.
Zero point not set. Set zero point.
****ERROR**** Check wiring - repair or replace.
Battery voltage dropped below 10.8V.
Low Voltage Test battery voltage under load - charge or replace.
Jack has reached maximum stroke
Check disposition of jacks. Relocate the trailer.
length and is unable to lift.
****ERROR**** Check jacks in manual mode or perform manual override
Out Of Stroke procedure. Repair or replace as needed.
Unexpected high amp current stall.
Check for bent or damaged jacks. Repair or replace as
needed.
****ERROR**** Bad connection or wiring from the
Replace or repair connection to rear remote sensor.
External Sensor controller to the rear sensor.
****ERROR**** Time limit exceeded for the requested
Check disposition of jacks.
Jack Time Out auto operation.
Unable to auto level due to uneven
Check disposition of jacks. Relocate the trailer.
****ERROR**** ground.
Auto Level Fail Unable to auto level due to zero point
Reset zero point.
being set incorrectly.
****ERROR**** Communication between controller Check harness for proper connections or damage.
Comm Error and touch pad has been lost. Replace if necessary.
****ERROR**** Sensor calibration values are out of
Replace controller.
Bad Calibration range.
****ERROR****
Internal sensor problem. Replace controller.
Internal Sensor
**PANIC STOP** The user pressed a button on the touch Restart automatic operation and then refrain from
Function Aborted pad during an automatic operation. pressing any buttons on the touch pad.
****ERROR**** Short circuit detected in one of the hall
Test for short and repair or replace.
Hall Effect Short effect circuits.

Rev: 08.06.18 Page 8 CCD-0001746

Special Jack Error Codes
To clear 1of the error codes listed below:
1. Correct or otherwise repair the issue (see the table below).
Note: In order to clear the special jack error code the jacks need to be "homed." In order to "home" jacks,
each jack must be able to retract a minimum of 6".
2. Extend all jacks to reach the 6" of minimum retract needed.
A. Press "FRONT" (Fig. 1G) to extend the front jacks (if required).
B. Press "REAR" (Fig. 1J) to extend the rear jacks (if required).
C. Press "LEFT" and "RIGHT" (Fig. 1H and Fig. 1I) simultaneously to extend the middle jacks (if
equipped and required).
3. Press and hold the retract button until all of the jacks begin to retract. The jacks will retract until they
reach the hard current limit.
4. The jacks are now “homed” and the special jack error code will be cleared.
Note: If the jacks do not retract, an error should display on the touch pad screen. This is typically caused by
wiring interruption.

LCD Message What's Happening? What Should Be Done?

***ERROR*** Check harness connections at
LF Jack Error at a specific jack (left front, right front, controller and at jack.
RF Jack left middle, right middle, left rear, right rear). Check harness for damage.
LM Jack Hall signal issue (open, short, malfunction or Check fuses at controller.
RM Jack loss of communication); open or short circuit
LR Jack between controller and motor. Repair or replace as necessary.
RR Jack

Rev: 08.06.18 Page 9 CCD-0001746

Wiring Diagram - 4 Point
Hall Effect Landing Gear Hall Effect Landing Gear

Rear Sensor
LCD Touch Pad
Rear Sensor
LCD Touch Harness
Pad Harness

4 Point Controller

Hall Effect
Hall Effect
Recommended Harness
Harness
50 Amp Breaker
Hall Effect (OEM Supplied) Hall Effect
Jack Jack

Battery

Rev: 08.06.18 Page 10 CCD-0001746

Wiring Diagram - 6 Point

LCD Touch Pad

Rear Sensor
Hall Hall
Effect Effect
Landing Rear Sensor Landing
Gear Harness Gear
Touch Pad Harness

Hall Effect Jack Hall Effect Jack

6 Point
Controller

Recommended
50 Amp Breaker
(OEM Supplied)

Hall Effect Jack Hall Effect Jack

Battery

Rev: 08.06.18 Page 11 CCD-0001746

 GROUND CONTROL® 3.0 4 POINT ASSEMBLY
LEVELING AND STABILIZATION

Hall Effect Jacks; Hall Effect Jacks;

Left Rear Right Rear Jack Mounting Snapper Pin x2 Jack Mounting
Bracket x2
Bolt & Nut x12

Bolt On Carriage Bolt

Pull Pin & Lock Nut x4

Landing
Gear x2 Landing Gear Rear Jack Power and Rear Sensor
Harnesses x2 Harnesses x2 Ground
Screw x4
Harness

4 Point Controller Control System

Rear Sensor Rear Sensor & Harness

Mounting Plate

Rev: 08.06.18 Page 12 CCD-0001746

 GROUND CONTROL® 3.0 6 POINT ASSEMBLY
LEVELING AND STABILIZATION

Hall Effect Jacks;

Hall Effect Jacks;
Left Rear &
Right Rear &
Middle x2 Jack Mounting Snapper Pin x4
Middle x2 Jack Mounting
Bracket x4
Bolt & Nut x24

Bolt On Carriage Bolt

Pull Pin & Lock Nut x4

Landing Landing Gear Rear Jack Power and Rear Sensor

Gear x2 Harnesses x2 Harnesses x4 Ground
Screw x4
Harness

6 Point Controller Control System

Rear Sensor Rear Sensor & Harness

Mounting Plate

Rev: 08.06.18 Page 13 CCD-0001746

 GROUND CONTROL® 3.0 4 POINT AFTERMARKET ASSEMBLY
LEVELING AND STABILIZATION

Hall Effect Hall Effect Jacks;

Jacks; Left Rear Right Rear Jack Mounting Snapper Pin x2
Bracket x2 Jack Mounting
Bolt & Nut x12

Bolt On Carriage Bolt

Pull Pin & Lock Nut x4

Landing
Gear x2 Landing Gear Rear Jack Power and Rear Sensor
Harnesses x2 Harnesses x2 Ground
Screw x4
Harness

4 Point Controller Control System

Rear Sensor Rear Sensor & Harness

Mounting Plate

Rev: 08.06.18 Page 14 CCD-0001746

 GROUND CONTROL® 3.0 6 POINT AFTERMARKET ASSEMBLY
LEVELING AND STABILIZATION

Hall Effect Jacks;

Hall Effect Jacks;
Left Rear &
Right Rear &
Middle x2 Jack Mounting Snapper Pin x4
Middle x2 Jack Mounting
Bracket x2
Bolt & Nut x24

Bolt On Carriage Bolt

Pull Pin & Lock Nut x4

Landing Landing Gear Rear Jack Power and Rear Sensor

Harnesses x2 Harnesses x4 Ground
Gear x2 Screw x4
Harness

6 Point Controller Control System

Rear Sensor Rear Sensor & Harness

Mounting Plate

Rev: 08.06.18 Page 15 CCD-0001746

 GROUND CONTROL® 3.0 COMPONENTS
LEVELING AND STABILIZATION

B C
A

G
H

Callout Part # Description

A 305340 Hall Effect Landing Gear; Front Stroke 19.8125"
B 305339 Left Hall Effect Jack; Rear and Middle 12.5" Stroke
C 344792 Right Hall Effect Jack; Rear and Middle 12.5" Stroke
D 342610 Hall Effect Jack; Rear Short 10.5" Stroke
E 343758 Hall Effect Jack Motor
F 119113 Bolt On Pull Pin
G 134989 Weld On Jack Mounting Bracket (OEM Only)
H 349975 Bolt On Jack Mounting Bracket (Aftermarket Only)
Rev: 08.06.18 Page 16 CCD-0001746
 GROUND CONTROL® 3.0 COMPONENTS
LEVELING AND STABILIZATION

P
M

Callout Part # Description

I 178210 Jack Mounting Nut; 1/2" - 20
J 118076 Jack Mounting Bolt; 1/2" - 20 x 1 1/2" Flange
K 119073 Top Lock Nut
L 125878 Carriage Bolt
M 225598 Snapper Pin; 3/8 x 3"
N 241940 Rear Sensor Mounting Screw
O 191021 Hex Head Bolt (Aftermarket Only)
P 231775 Rear Sensor Mounting Plate

Rev: 08.06.18 Page 17 CCD-0001746

 GROUND CONTROL® 3.0 COMPONENTS
LEVELING AND STABILIZATION

Q T
R
S

V
U

X
W

Callout Part # Description

Q 232201 Rear Sensor
R 232937 LCD Touch Pad Harness
S 243688 Rear Sensor Harness
T 267401 Linc Remote Charger
U 234802 LCD Touch Pad
V 329164 Linc Remote
W 304136 4 Point Hall Effect Canbus Wireless Ground Control Controller
X 346005 6 Point Hall Effect Canbus Wireless Ground Control Controller

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 GROUND CONTROL® 3.0 COMPONENTS
LEVELING AND STABILIZATION

Callout Part # Description

305115 Hall Effect Right Rear Sensor Harness
306298 Hall Effect Left Rear Sensor Harness
307489 Hall Effect Right Front Sensor Harness
Y
307490 Hall Effect Left Front Sensor Harness
347012 Hall Effects Right Middle Sensor Harness
347013 Hall Effects Left Middle Sensor Harness
Z 306176 Power and Ground Supply Harness

Rev: 08.06.18 Page 19 CCD-0001746

 The contents of this manual are proprietary and copyright protected by Lippert Components, Inc. (“LCI”). 
LCI prohibits the copying or dissemination of portions of this manual unless prior written consent from an
authorized LCI representative has been provided.  Any unauthorized use shall void any applicable warranty. 
The information contained in this manual is subject to change without notice and at the sole discretion of LCI. 
Revised editions are available for free download from lci1.com.

Please recycle all obsolete materials.

For all concerns or questions, please contact

Lippert Components, Inc.
Ph:  (574) 537-8900   |    Web: lci1.com   |   Email: customerservice@lci1.com