Installation Instructions DS5300 SW3.0.0 C1 and Higher

HEALTHCARE
Imaging Services Enclosure
DRYSTAR 5300
Type 5365/100
Installation Instructions
for Software ≥ 3.0.0_C1
► Purpose of this document
This document describes all steps for installation of software equal or higher 3.0.0_C1.
► Referenced documents
# Document Reference
1 DRYSTAR 5300 Service Document ID 46591825 Agfa Intranet
Bulletin No. 15, Software
Agfa Portal via Internet
3.0.0_C1 introduced in
production
For up-to-date information to software 3.0.0_C1 or information about a software

higher than 3.0.0_C1 refer to the Agfa Healthcare Library:
Hardcopy > Dry Imagers > DRYSTAR 5300 > Service Bulletin
CONFIDENTIALITY NOTE:
Use, dissemination, distribution or reproduction of this document by unauthorized personnel is not permitted and may be unlawful.
DOCUMENT CONTROL NOTE:
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
Edition 1, Revision 0
11-2014 Printed in Germany Document ID: 28545722
Enclosure_e_template_v09
Agfa Company Confidential Copyright © 2014 Agfa HealthCare N.V.
Enclosure
► Manufacturer
Agfa HealthCare N.V.
Published by
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright  2014 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
Agfa and the Agfa rhombus are trademarks of Agfa-Gevaert N.V., Belgium, or its
affiliates.
All other trademarks mentioned in this document are held by Agfa HealthCare N.V. or
the respective owners and are used in an editorial fashion with no intention of
infringement.
Nothing contained in this legal notice nor in any text in this document shall be
construed as granting by implication, estoppel or otherwise, any license or right to use
any of the trademarks, service marks, trade names or logos appearing in this document
without the express prior written consent of their respective owner.
WARNING:
Improper operation or service activities may cause damage or injuries.
INSTRUCTION:
(1) Read the "Generic Safety Directions" prior to attempting any operation, repair or
maintenance task on the equipment.
Refer to Document ID 11849633, Agfa Intranet / Agfa Portal via Internet.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.
IMPORTANT:
The installation and service of the product(s) described herein is to be performed
by qualified personnel who are employed by Agfa HealthCare N.V or one of its affiliates
or who are otherwise authorized by Agfa HealthCare N.V. or one of its affiliates to
provide such services.

Edition 1, Revision 0 DRYSTAR 5300 Page 2 of 23

11-2014 Type 5365/100 Agfa Company Confidential
Enclosure
LIST OF CONTENTS
1 INTRODUCTION ......................................................................................................................5
2 PREPARATION ........................................................................................................................6
2.1 Check of currently installed Software Release and IP Address ...............................................6
2.2 Printing Reference Images from the Modalities........................................................................7
2.3 Disconnecting the Network Cable.............................................................................................7
2.4 Saving the Printer Configuration ...............................................................................................7
2.5 Unzipping the Software.............................................................................................................8
2.6 Copying the Software to CF Card .............................................................................................9
3 SOFTWARE INSTALLATION.................................................................................................10
3.1 Software Upgrade via CF Card...............................................................................................10
3.2 Software Installation via Remote_emergency_install.bat File ................................................12
4 FINALIZATION OF THE UPGRADE ......................................................................................14

4.1 Checking the installed Software Release and AE-Title ..........................................................14
4.2 Print-out of Test Images to verify successful Software Upgrade............................................15
4.3 Saving the Printer Configuration .............................................................................................15
5 APPENDIX..............................................................................................................................16
5.1 Connection to the Printer Service Web Pages .......................................................................17
5.2 Adaptation of the PC IP Address ............................................................................................17
5.2.1 Adapting the PC Address........................................................................................................18
5.3 Troubleshooting Problems when executing File Remote_emergency_install.bat ..................20
5.4 Troubleshooting a failed Software Installation via Remote_emergency_install.bat File.........22
5.5 Performing the Software Upgrade via local Keypad or Browser Pages .................................23


Enclosure
Subject DRYSTAR 5300 Software Installation Instructions for Software

≥ SW 3.0.0_C1
SCOPE OF DELIVERY:
The software ZIP file downloaded from the Agfa HealthCare Library contains:
 Software ≥ 3.0.0_C1
 Installation Instructions as PDF file (this document)
REQUIRED TOOLS:
 Service PC with CF card reader (CF = Compact Flash)
 For software installation via Remote_emergency_install.bat file:
Ethernet cable
REQUIRED SOFTWARE:
 For software installation via Remote_emergency_install.bat file:
Java Runtime Environment (JRE) ≥ Version 5.
For more information refer to section 5.3.
NOTE:
A CF card, which can be used for software installation, is part of the printer delivery,
and usually stored in the film tray of the printer.
If this CF card is lost, use a CF card from spare parts stock, spare part number*:
CM+3433561
As an alternative, use a CF card with following specifications:
 Capacity max. 4 GB
 Formatted: FAT (default). Do not use FAT32 or NTFS.
* The last digit in the spare part number indicates the spare part revision at release of
this document. When ordering, the actual revision of the spare part is delivered.
REQUIRED TIME:
Approximately 30 minutes
NOTE:
The software installation can be performed at any DRYSTAR 5300.
It is independent on the software or hardware status.


Enclosure
1 Introduction
Scope of this Document:

This document describes all required actions for software installation of the latest
software for DRYSTAR 5300.
The software installation procedure is split up in following steps:
# Step Refer to
section
1 Preparing the software upgrade. 2
2 Performing the software upgrade. 3
3 Finalizing the software upgrade. 4
NOTE:
 This document describes the software installation of software ≥ 3.0.0_C1 via
"Emergency software installation" procedure.
A short instruction for software installation via local keypad or browser is available
in the appendix, section 5.5.
 For a list of new features and solved bugs of the software refer to service
documentation chapter 3.8, Software Releases, Patches.


Enclosure
2 Preparation
The preparation is split up in following main tasks:
# Tasks Refer to
section
1 Check currently installed software version and IP address*. 2.1
2 Print reference images from the modalities*. 2.2
3 Disconnect the network cable. 2.3
4 Save the printer configuration*. 2.4
5 Unzip software. 2.5
6 Copy software to CF card. 2.6
*Step is not performed when installing the software on an empty internal CF card.
2.1 Check of currently installed Software Release and IP Address
(1) In the key-operator menu select 1 Show Settings – 1 General.

(2) Scroll down to SW Version and check the currently installed software release to
be sure it is lower than the software to be installed.
(3) In the key-operator menu select 1 Show Settings – 3 Network (DICOM).
(4) Write down the printer IP address.
NOTE:
Purpose of writing down the printer IP address:
If the printer IP address after the software upgrade is still the same like before, this is
the proof that the configuration was preserved during software upgrade.


Enclosure
2.2 Printing Reference Images from the Modalities
NOTE:
This step is an optional step. This allows comparing the clinical image quality before
and after software upgrade. The image quality should stay the same.
(1) Recommendation: Print one clinical image from each modality.

(2) Mark the image with a waterproof pen as image before software installation.
2.3 Disconnecting the Network Cable
(1) Check that the printer queue is empty.

(2) Disconnect the network cable, to ensure, that nobody sends print-jobs to the
printer during the software upgrade procedure.
2.4 Saving the Printer Configuration
Proceeding to save the printer configuration on CF card:

(1) In the Key-Operator Menu on the local keypad select 4 Save configuration -
1 General and follow the further instructions on the display.
Alternative proceeding: Save configuration to the service PC via network connection:
(1) Connect a network cable between service PC and printer. See NOTE below.
NOTE:
Use a "crossed" network cable for point-to-point connection between printer and
service PC. Recent service PCs also auto-detect the type of connection and allow
direct connection from PC to printer via "normal" network cable.
See also sections 5.1 and 5.2.


Enclosure
(2) Adapt the service PC IP address to the IP address of the printer, if required.
For details refer to section 5.2.
(3) Start the browser.
(4) Enter the printer IP address in the address window.
(5) Select menu Key-operator tools.
(6) Select menu 4 Save configuration.
(7) Select menu 1 General.
(8) Select menu 2 To remote computer.
(9) Follow the further instructions on the screen.
(10) Leave the Key-operator tools when finished.
2.5 Unzipping the Software
(1) In the Windows Explorer double-

click on the software ZIP file
downloaded from the Agfa
HealthCare Library.
(2) Extract it to a directory on the
service PC.
See Figure 1. This shows the
Windows 7 integrated ZIP file
Figure 1
extracting feature.


Enclosure
2.6 Copying the Software to CF Card
NOTE:
This step is not required if you intend to perform the software upgrade via batch file
Remote_emergency_install.bat.
(1) Insert the backup CF card which is stored

in the film tray into the service PC CF card
reader.
(2) Copy the printer backups
(BAC_<PRINTER>_XXX.zip) that are on
the CF card to a directory on the
service PC.
(3) Format the CF card for file system FAT.
Figure 2
(4) Copy the complete content of directory

SWR_DRYSTAR5300_RXXX_C1 (from
the extracted software file downloaded
from the Agfa HealthCare Library) to the
root of the CF card. Refer to Figure 3.
Figure 3


Enclosure
3 Software Installation
IMPORTANT:
 Software installation in general can be done via CF card or batch file.
 Recommendation: Perform the software installation with CF card via
emergency installation procedure (see #1 in table below).
# Type of Software Upgrade Refer to section
1 Emergency software upgrade via CF card 3.1
2 Emergency software upgrade via batch file 3.2

Remote_emergency_install.bat
3.1 Software Upgrade via CF Card
Proceeding:
(1) Prepare the CF card. See sections 2.5 and 2.6.

(2) Switch off the printer.
(3) Insert the CF card in the printer CF card reader.
(4) Follow the further instructions as shown in Figure 4 next page.


Enclosure
NOTE: The indicated time shows the approximate time in total.

10 min. means: This step comes 10 min. after start of the software upgrade procedure.
1 <1 min. 2 <1 min.

IMPORTANT:
During software installation

boards are programmed.
Interrupting the programming
may make the board unusable.
Only switch off the printer if this
is indicated at the local display. Switch off-on.
3 < 1 min. 4 1 min. 5 1 min.
EMERGENCY SW FOUND EMERGENCY SW INSTALL

Please WAIT ON EXTERNAL CF-card Do you want to
Self test proceeding Install emergency preserve config?
SW? YES (V) NO (X) YES (V) NO (X)
Press the Confirm key.
See also IMPORTANT note
Press the Confirm key. in screen 6 .
6 7 1 min. 8 4 min.
IMPORTANT:
It is important to press the EMERGENCY SW INSTALL SCREEN MIGHT REMAIN

confirm key at question STARTING NOW BLANK DURING
"Do you want to preserve config?". Configuration will be SAVED START-UP SEQUENCE!
When selecting the cancel key confirm (V)
the configuration data will be
erased.
Press the Confirm key.
9 5 min. 10 5 min. 11 5 min.
EMERGENCY SW INSTALL.
DONE
Remove CF-card and
reset printer.
Switch off-on.
12 5 min. 13 10 min. 14 10 min.
Do not downgrade to
Please WAIT a version lower READY
Self test proceeding than R3.1.0 *
Press (V) to continue
* “R3.0.0” is an example.
The installed software version will be displayed.
Press the Confirm key. emergency_install.cdr
Figure 4: Workflow steps for software installation via CF card


Enclosure
NOTE:
Preserve the configuration during software installation as shown in Figure 4. In this
case following steps are executed internally:
 A backup of the printer configuration data is created and copied to RAM.
 The software is copied from external CF card to internal CF card and inflated.
 The boards are programmed.
 The backup is restored from RAM.
When you choose during Emergency SW Installation not to "preserve the
configuration", these data are erased. The printer in this case is in the same state like
it has been shipped from factory (e.g. default IP address 169.254.10.10).
3.2 Software Installation via Remote_emergency_install.bat File
Software Installation via Remote_emergency_install.bat file is an alternative way of

software installation, e.g. if no CF card is available.
(1) Connect a network cable between service PC and printer.

(2) Look-up the printer IP address via key-operator menu
1 Show settings – 4 Network (DICOM).
(3) Adapt the service PC IP address to the IP address of the printer, if required.
For details refer to section 5.2.
(4) In the Windows explorer double-click the file
\SWR_DRYSTAR5300_RXXX_C1\remote\Remote_emergency_install.bat.
(5) In the window that opens (refer to Figure 5 on page 13) enter the IP address of
the printer and select install. Keep selection "Format disk" (Default setting).
See section 5.3 if the screen shown in Figure 5 is not displayed.


Enclosure
Figure 5
(6) Select YES at question: Ok to

BACKUP configuration
files and RESTORE them
afterwards
Figure 6
(7) Enter the FTP username and
password.
Figure 7
(8) Follow the further instructions on the screen.
Refer to section 5.4, “Troubleshooting a failed Software Installation via

Remote_emergency_install.bat File”, if printer is 10 minutes after the last reboot
still hanging with message Wait selftest proceeding or starts up with
message ERROR System Failure.


Enclosure
NOTE:
During software upgrade via batch file following steps are executed internally:
 A backup of the printer specific data is created and copied to RAM.
 The software is sent from the PC to the printer via FTP and inflated.
 The boards are programmed.
 The backup is restored from RAM.
4 Finalization of the Upgrade
The finalization of the upgrade is split up in following main tasks:
# Tasks Refer to
section
1 Check displayed software version and IP address. 4.1
2 Print a STI2 test image and medical test image from the service 4.2
menu and a (technical) test image from each modality to verify
successful software upgrade.
3 Save printer configuration. 4.3
4.1 Checking the installed Software Release and AE-Title
(1) In the key-operator menu select 1 Show Settings – 1 General.

(2) Scroll down until the 'SW release' is displayed. It has to show the new installed
software version.
(3) In the key-operator menu select 1 Show Settings – 3 Network (DICOM).
(4) Compare the printer IP address with the IP address before software upgrade:
If it is the same this is a proof that the configuration was preserved during
software upgrade.


Enclosure
4.2 Print-out of Test Images to verify successful Software Upgrade
(1) Connect the service PC to the printer via network. Instructions see section 5.2.
(2) Connect to the printer service web pages. Instructions see section 5.1.
(3) In the browser pages select menu Service Engineer Tools - Enter Service
Command Session - 3 Print Image - 1 Test image - Medical_image.ZIP.
(4) Select '1' for number of copies.
The medical_image test image will be printed.
(5) From the same menu print a test film "STI2".
(6) Close the service web pages.
(7) Disconnect the network cable between service PC and printer.
(8) Connect the network cable to the printer.
(9) If possible, print a technical and medical image from each modality.
(10) At the light box compare the images printed from the modality with the images
printed before software upgrade.
(11) At the light box check the images for artifacts: In case image artifacts are visible
in the images, troubleshoot as described in the Troubleshooting Guide
DD+DIS153.08E.
NOTE:
For external partners accessing the “Troubleshooting Guide” may be restricted.
In such a case please contact your local Agfa representative.
4.3 Saving the Printer Configuration
(1) In the Key-Operator Menu on the local keypad select menu 4 Save
configuration - 1 General and follow the further instructions on the display.
In any case save a backup on the external CF card of the printer.


Enclosure
5 Appendix
The Appendix provides following information:
# Topic Refer to
section
1 Connecting to the DRYSTAR 5300 service web pages 5.1
2 Adapting the PC IP address 5.2
3 Troubleshooting Problems when executing File 5.3
4 Troubleshooting a failed Software Installation via 5.4
Remote_emergency_install.bat File
5 Performing the software upgrade via local keypad or browser 5.5
pages


Enclosure
5.1 Connection to the Printer Service Web Pages
(1) Connect the Service PC to the printer

via network cable*.
Service PC
(2) Start the browser
(Internet Explorer  9 or Firefox  3).
(3) Enter the IP address of the printer in
the address window.
In case the printer homepage is not
displayed, refer to section 5.2 next Network
page. cable
Figure 8
*Recent service PCs auto-detect the type of connection and allow direct connection from PC to printer via
"normal" network cable. If after IP address adaptation of the service PC the printer homepage is not
displayed, use a crossed network UTP cable.
5.2 Adaptation of the Service PC IP Address
To connect the printer and the Service PC via network, usually the IP address of the
Service PC has to be adapted.
Proceeding:
(1) Look up the printer IP address and subnet mask in the printer key operator menu
1 Show settings - 3 Network (DICOM).
(2) Define an IP address for the Service PC by adding or subtracting "1" to the last
digit of the IP address.
Example: Printer IP address = 192.168.2.4
Service PC address = 192.168.2.3 or 192.168.2.5
(3) Enter IP address and subnet mask. See section 5.2.1: Adapting TCP/IP Settings of
the Service PC


Enclosure
5.2.1 Adapting TCP/IP Settings of the Service PC
The adaptation of the PC TCP/IP settings is described at the example of Windows 7.
For other operating systems refer to www.microsoft.com.
(4) Select menu: Start – Control

Panel – Network and Sharing
Center
(5) Click Properties.
Figure 9


Enclosure
(6) Select Internet Protocol 4

(TCP/IPv4).
(7) Click Properties.
Figure 10
(8) Enter the IP address.

(9) Click in a field of the subnet mask:
It is filled in automatically.
(10) Select OK.
(11) Select Close (2 x).
Figure 11


Enclosure
5.3 Troubleshooting Problems when executing File

Executing the Remote_emergency_install.bat file requires the Java Runtime

Environment (JRE). It is tested with Java versions 5, 6, 7 and 8. If Java is not installed,
the user interface for the software upload is not displayed.
Proceeding:
(1) Check the installed Java version on the service PC: Control panel > Java.
(2) If none of the supported Java versions is installed, download and install the Java
Runtime Environment from www.java.com. With release of this document JRE
Version 8 Update 25 is available for download.
(3) Double-click again on file: Remote_emergency_install.bat
If the graphical user interface for software installation shown in Figure 5 is still not
displayed, check the environment variable for Java:
(1) Select menu: Start > Control
Panel > System > Advanced
system settings > Environment
Variables. See Figure 13.
(2) Check whether variable
JAVA_HOME is available and
whether the path setting is
correct. See Figure 13.
(3) If variable JAVA_HOME is not
available: Create variable. See
Figure 12.
(4) Close the Control Panel screens
and double-click again on file:
Figure 12


Enclosure
Figure 13


Enclosure
5.4 Troubleshooting a failed Software Installation via

Remote_emergency_install.bat File
In case the software upgrade via Remote_emergency_install.bat file was not

successful, e.g. printer is 10 minutes after the last reboot still hanging with message
'Wait selftest proceeding’ or starts up with message ‘ERROR System Failure’ proceed
as follows:
(1) Connect the service PC to the printer via RS232 cable and open a terminal
session: Check the current status of the printer.
(2) In case there is an evidence of a failed software installation, restart the batch file
and retry the software installation with the batch file.
NOTE:
A logfile of the software installation named 'swins.log' is created in the same directory
where the 'Remote_emergency_install.bat' file is executed.
In case it is executed from a write protected medium (e.g. CD ROM), the 'swins.log'
file is not created.


Enclosure
5.5 Performing the Software Upgrade via local Keypad or Browser Pages
This section shows an overview of required steps, if the software installation is

performed via local key operator menu "Installation" or via browser.
# Step Refer to
section
1 Check currently installed software release. 2.1
2 Print reference images from the modalities. 2.2
2 Disconnect network cable. 2.3
3 Save the printer configuration. 2.4
4 Unzip software. 2.5
5 For software installation via key operator menu "Installation": 2.6

Copy software to CF card.
6a Insert CF card and execute key operator menu -

9 Installation - 1 software Installation - 1 From CF card'.
6b As Alternative to 6a: Perform software installation via browser -

menu Service Engineer Tools - Enter Key-operator Command
Session - 9 Installation - 1 New software Installation - 1 This
computer.
7 Check displayed software version and AE-title. 4.1
8 Verify successful software installation. 4.2
9 Perform backup of Machine Specific Data. 4.3



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HEALTHCARE

Imaging Services Enclosure

► Purpose of this document

For up-to-date information to software 3.0.0_C1 or information about a software

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 DRYSTAR 5300 Page 2 of 23

2.2 Printing Reference Images from the Modalities........................................................................7

2.3 Disconnecting the Network Cable.............................................................................................7

2.4 Saving the Printer Configuration ...............................................................................................7

2.5 Unzipping the Software.............................................................................................................8

2.6 Copying the Software to CF Card .............................................................................................9

3.2 Software Installation via Remote_emergency_install.bat File ................................................12

4 FINALIZATION OF THE UPGRADE ......................................................................................14

4.2 Print-out of Test Images to verify successful Software Upgrade............................................15

4.3 Saving the Printer Configuration .............................................................................................15

5.2 Adaptation of the PC IP Address ............................................................................................17

5.2.1 Adapting the PC Address........................................................................................................18

5.3 Troubleshooting Problems when executing File Remote_emergency_install.bat ..................20

5.4 Troubleshooting a failed Software Installation via Remote_emergency_install.bat File.........22

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 DRYSTAR 5300 Page 3 of 23

Subject DRYSTAR 5300 Software Installation Instructions for Software

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 DRYSTAR 5300 Page 4 of 23

Scope of this Document:

The software installation procedure is split up in following steps:

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 DRYSTAR 5300 Page 5 of 23

The preparation is split up in following main tasks:

2.1 Check of currently installed Software Release and IP Address

(1) In the key-operator menu select 1 Show Settings – 1 General.

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 DRYSTAR 5300 Page 6 of 23

2.2 Printing Reference Images from the Modalities

(1) Recommendation: Print one clinical image from each modality.

2.3 Disconnecting the Network Cable

(1) Check that the printer queue is empty.

2.4 Saving the Printer Configuration

Proceeding to save the printer configuration on CF card:

Alternative proceeding: Save configuration to the service PC via network connection:

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 DRYSTAR 5300 Page 7 of 23

2.5 Unzipping the Software

(1) In the Windows Explorer double-

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 DRYSTAR 5300 Page 8 of 23

2.6 Copying the Software to CF Card

(1) Insert the backup CF card which is stored

(4) Copy the complete content of directory

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 DRYSTAR 5300 Page 9 of 23

# Type of Software Upgrade Refer to section

1 Emergency software upgrade via CF card 3.1

2 Emergency software upgrade via batch file 3.2

3.1 Software Upgrade via CF Card

(1) Prepare the CF card. See sections 2.5 and 2.6.

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 DRYSTAR 5300 Page 10 of 23

NOTE: The indicated time shows the approximate time in total.