Client Software Safire Control Center: User Manual
Client Software Safire Control Center: User Manual
Client Software Safire Control Center: User Manual
Client Software
User Manual
UD.6L0201D1101A01
User Manual of Safire Control Center
Thank you for purchasing our product. If there is any question or request, please do not hesitate to
contact the dealer.
This manual applies to Safire Control Center.
This manual may contain several technically inaccurate points or printing errors, and the content is
subject to change without notice. The updates will be added into the new version of this manual. We
will readily improve or update the products or procedures described in the manual.
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Contents
Chapter 1 Overview .......................................................................................................................... 4
1.1 Description .......................................................................................................................... 4
1.2 Running Environment.......................................................................................................... 4
1.3 Function Modules ............................................................................................................... 4
Chapter 2 Live View........................................................................................................................... 7
2.1 User Registration and Login ................................................................................................ 7
2.2 Adding the Encoding Device................................................................................................ 8
2.2.1 Adding Online Devices ............................................................................................. 8
2.2.2 Adding Devices Manually ......................................................................................... 9
2.2.3 Adding Devices by IP Segment ............................................................................... 10
2.2.4 Adding Devices by IP Server ................................................................................... 11
2.2.5 Adding Devices by HiDDNS..................................................................................... 12
2.3 Group Management .......................................................................................................... 13
2.4 Basic Operations in Live View............................................................................................ 15
2.4.1 Starting and Stopping the Live View ...................................................................... 17
2.4.2 Auto-switch in Live View ........................................................................................ 19
2.4.3 PTZ Control in Live View ......................................................................................... 20
2.4.4 Manual Recording and Capture.............................................................................. 23
2.4.5 Instant Playback ..................................................................................................... 26
2.4.6 Other Functions in Live View.................................................................................. 28
Chapter 3 Remote Record Schedule Settings and Playback ............................................................ 29
3.1 Remote Recording ............................................................................................................. 29
3.1.1 Recording on Storage Devices on the DVRs, NVRs, or Network Cameras .............. 29
3.1.2 Recording on Storage Server .................................................................................. 32
3.2 Remote Playback ............................................................................................................... 34
3.2.1 Normal Playback..................................................................................................... 35
3.2.2 Event Playback........................................................................................................ 36
3.2.3 Synchronous Playback ............................................................................................ 38
Chapter 4 Event Management ........................................................................................................ 39
4.1 Configuring Motion Detection Alarm ................................................................................ 39
4.2 Configuring Tampering Alarm ........................................................................................... 42
4.3 Configuring PIR Alarm ....................................................................................................... 43
4.4 Configuring Video Loss Alarm ........................................................................................... 44
4.5 Configuring Alarm Input Linkage ....................................................................................... 45
4.6 Configuring Device Exception Linkage............................................................................... 47
4.7 Viewing Alarm and Event Information .............................................................................. 47
Chapter 5 E-map Management ....................................................................................................... 50
5.1 Adding an E-map ............................................................................................................... 50
5.2 The Hot Spot Function ...................................................................................................... 52
5.2.1 Adding Hot Spots.................................................................................................... 52
5.2.2 Modifying Hot Spots............................................................................................... 53
5.2.3 Previewing Hot Spots ............................................................................................. 54
5.3 The Hot Region Function ................................................................................................... 55
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Chapter 1 Overview
1.1 Description
Safire Control Center is a versatile video management software for the DVRs, NVRs, IP cameras,
encoders, decoders, etc. It provides multiple functionalities, including real-time live view, video
recording, remote search and playback, file backup, etc., for the connected devices to meet the needs
of monitoring task. With the flexible distributed structure and easy-to-use operations, the client
software is widely applied to the surveillance projects of medium or small scale.
This user manual describes the function, configuration and operation steps of Safire Control Center
software. To ensure the properness of usage and stability of the software, please refer to the contents
below and read the manual carefully before installation and operation.
For high stability and good performance, these above system requirements must be met.
The software does not support 64-bit operating system; the above mentioned 64-bit operating
system refers to the system which supports 32-bit applications as well.
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Menu Bar:
Open Captured picture Search and view the captured pictures stored on local PC.
Open Video File Search and view the video files recorded on local PC.
File
Open Log File View the backup log files.
Exit Exit the Safire Control Center client software.
Lock Lock screen operations. Log in the client again to unlock.
Switch User Switch the login user.
System
Import System Config File Import client configuration file from your computer.
Export System Config File Export client configuration file to your computer.
1024*768 Display the window at size of 1024*768 pixels.
1280*1024 Display the window at size of 1280*1024 pixels.
1440*900 Display the window at size of 1440*900 pixels.
1680*1050 Display the window at size of 1680*1050 pixels.
Full Screen Display the window in full screen.
View
Control Panel Enter Control Panel interface.
Main View Open Main View page.
Remote Playback Open Remote Playback page.
E-map Open E-map page.
Auxiliary Screen Preview Open Auxiliary Screen Preview window.
Device Management Open the Device Management page.
Tool Event Management Open the Event Management page.
Record Schedule Open the Record Schedule page.
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The Safire Control Center client software is composed of the following function modules:
The Main View module provides live view of network cameras and video encoders, and
supports some basic operations, such as picture capturing, recording, PTZ control, etc.
The Remote Playback module provides the search, playback, export of record files.
The E-map module provides the displaying and management of E-maps, alarm inputs, hot
regions and hot spots.
The Device Management module provides the adding, modifying and deleting of different
devices and the devices can be imported into groups for management.
The Event Management module provides the settings of arming schedule, alarm linkage
actions and other parameters for different events.
The Record Schedule module provides the schedule settings for recording.
The Account Management module provides the adding, modifying and deleting of user
accounts and different permissions can be assigned for different users.
The Log Search module provides the query of system log files and the log files can be
filtered by different types.
The System Configuration module provides the configuration of general parameters, file
saving paths, alarm sounds and other system settings.
Click the icon in the upper-left corner of the interface to show the Menu List.
The function modules can be easily accessed by clicking the navigation buttons on the control panel or
by selecting the function module name from the View or Tool menu.
You can check the information, including current user, network usage, CPU usage, memory usage and
time, at the top of the main page.
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For the first time to use Safire Control Center client software, you need to register a super user for
login.
Steps:
1. Input the super user name and password.
2. Confirm the password.
3. Optionally, check the checkbox Enable Auto-login to log in the software automatically.
4. Click Register. Then, you can log in the software as the super user.
A user name cannot contain any of the following characters: / \ : * ? “ < > |
The password cannot be empty and the length of the password should be no less than six
characters.
When opening Safire Control Center after registration, you can log in the client software with the
registered user name and password.
Steps:
1. Input the user name and password you registered.
2. Optionally, check the checkbox Enable Auto-login to log in the software automatically.
3. Click Login.
After running the client software, a wizard will pop up to guide you to add the device and do some
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basic settings.
Purpose:
After running the Safire Control Center, devices including network cameras, video encoders, DVRs,
NVRs, should be added to the client for the remote configuration and management, such as live view,
playback, alarm settings, etc.
Perform the following steps to enter the Encoding Device Adding interface:
Purpose:
The active online devices in the same local subnet with the client software will be displayed on a list.
You can click the Refresh Every 15s button to refresh the information of the online devices.
Steps:
1. Select the devices to be added from the list.
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Click Add All, input the user name and password, and you can add all the online devices to the client
software.
Select the device from the list, click Modify Netinfo, and then you can modify the network
information of the selected device.
Select the device from the list, click Restore Default Password, and input the security code. Then you
can restore the default password of the selected device.
Steps:
1. Click Add Device to open the device adding dialog box.
2. Select IP/Domain as the adding mode.
3. Input the required information.
Nickname: Edit a name for the device as you want.
Address: Input the device’s IP address or domain name.
Port: Input the device port number. The default value is 8000.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password. By default, the password is 12345.
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4. Optionally, you can check the checkbox Export to Group to create a group by the device name. All
channels and alarm inputs of the device will be imported to the corresponding group by default.
5. Click Add to add the device.
Steps:
1. Click Add Device to open the device adding dialog box.
2. Select IP Segment as the adding mode.
3. Input the required information.
Start IP: Input a start IP address.
End IP: Input an end IP address in the same network segment with the start IP.
Port: Input the device port number. The default value is 8000.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password. By default, the password is 12345.
4. Optionally, you can check the checkbox Export to Group to create a group by the device name. All
channels and alarm inputs of the device will be imported to the corresponding group by default.
5. Click Add, and the device of which the IP address is between the start IP and end IP will be added
to the device list.
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Steps:
1. Click Add Device to open the device adding dialog box.
2. Select IP Server as the adding mode.
3. Input the required information.
Nickname: Edit a name for the device as you want.
Server Address: Input the IP Server address.
Device ID: Input the device ID registered on the IP server.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password. By default, the password is 12345.
4. Optionally, you can check the checkbox Export to Group to create a group by the device name. All
channels and alarm inputs of the device will be imported to the corresponding group by default.
5. Click Add to add the device.
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Steps:
1. Click Add Device to open the device adding dialog box.
2. Select HiDDNS as the adding mode.
3. Input the required information.
Nickname: Edit a name for the device as you want.
Server Address: www.hiddns.com.
Device Domain Name: Input the device domain name registered on HiDDNS server.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password. By default, the password is 12345.
4. Optionally, you can check the checkbox Export to Group to create a group by the device name. All
channels and alarm inputs of the device will be imported to the corresponding group by default.
5. Click Add to add the device.
Safire Control Center also provides a method to add the offline devices. Check the checkbox Add
Offline Device, input the required information and the device channel count, and then click Add.
When the offline device comes online, the software will connect it automatically.
The devices will be displayed on the device list for management after added successfully. You can
check the resource usage, HDD status, recording status, and other information of the added devices
on the list.
Click Refresh All to refresh the information of all added devices. You can also input the device name in
the filter field for search.
Select device from the list, click Modify/Delete, and then you can modify/delete the information of
the selected device.
Select device from the list, click Remote Config, and then you can do some remote configurations of
the selected device if needed.
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Purpose:
The devices added can be organized into groups for a convenient management. You can get the live
video, play back the record files, and do other operations of the device through the group.
Before you start:
Devices need to be added to the client software for group management.
Steps:
1. Click Import on Group Management interface, and then click the Encoding Channel tab to open
the Import Encoding Channel page.
2. Select the thumbnails/names of the encoding channels in the thumbnail/list view.
3. Select a group from the group list.
4. Click Import to import the selected encoding channels to the group.
You can also click Import All to import all the encoding channels to a selected group.
You can also click the icon on the Import Encoding Channel page to add a new group.
Up to 64 cameras can be added to one group.
The following buttons are available on the Import Encoding Channel page:
List View View the encoding channel in list view.
Thumbnail View View the encoding channel in thumbnail view.
Refresh Refresh the latest information of added encoding channels.
Import Create a group by device name and import the device to group.
Collapse/Expand Collapse/Expand the thumbnails of encoding channels.
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Purpose:
For the surveillance task, you can view the live video of the added network cameras and video
encoders on the Main View page. And some basic operations are supported, including picture
capturing, manual recording, PTZ control, etc.
Before you start:
A camera group is required to be defined for live view.
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Camera Status:
The camera is online and works properly.
The camera is in live view.
The camera is in recording status.
The camera is offline.
On the Main View page, the following toolbar buttons are available:
Set the screen layout mode and save the new settings for the
Set View
current view; save the current view as another new view.
Stop Live View Stop the live view of all cameras.
Previous Go for live view of the previous page.
Next Go for live view of the next page.
Resume/Pause
Click to resume/pause the auto-switch in live view.
Auto-switch
Show /Hide the Menu Show/Hide the config menu of auto-switch. Click again to hide.
Mute/Audio On Turn off/on the audio in live view
Full Screen Display the live view in full screen mode. Press ESC to exit.
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Right-click on the display window in live view to open the Live View Management Menu:
The following buttons are available on the right-click Live View Management Menu:
Stop Live View Stop the live view in the display window.
Capture Capture the picture in the live view process.
Print Captured Picture Capture the current picture and then print the picture.
Capture the current picture and then send an Email notification to
Send Email
one or more receivers. The captured picture can be attached.
Start/Stop Recording Start/Stop the manual recording. The record file is stored in the PC.
Open Window PTZ Enable PTZ control function on the display window. Click again to
Control disable the function.
Open Digital Zoom Enable the digital zoom function. Click again to disable the function.
Switch to Instant
Switch to instant playback mode.
Playback
Start/Stop Two-way
Click to start/stop the two-way audio of the camera in live view.
Audio
Enable/Disable Audio Click to enable/disable the audio in live view.
Display the status of the camera in live view, including the recording
Camera Status
status, signal status, connection number, etc.
Remote Configuration Open the remote configuration page of the camera in live view.
Synchronization Sync the camera in live view with the PC running the client software.
Full Screen Display the live view in full screen mode. Click the icon again to exit.
You can click-and-drag the video of the camera in live view to another display window if needed.
The display window number is self-adaptive to the camera number of the group.
Right-click the current default view name on the list and click Save View As., and you can save
the default view as a custom view.
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Right-click the custom view name on the list, and a menu pops up as follows:
Camera Auto-switch
Purpose:
The video stream of the cameras from the same group will switch automatically in a selected display
window in camera auto-switch.
Steps:
1. Open the Main View page.
2. Select a display window for camera auto-switch.
3. Click the icon in the toolbar and select the switching interval.
4. Select a group and click the icon on the group node.
5. You can click the icon / in the live view toolbar to pause/resume the camera auto-switch.
Multi-view Auto-switch
Purpose:
The custom views will switch automatically in multi-view auto-switch. The custom views need to be
added before proceeding.
Steps:
1. Open the Main View page.
2. Click the icon in the toolbar and select the switching interval.
3. Click the icon on the custom view node.
4. You can click the icon / to pause/resume the multi-view auto-switch.
The software provides PTZ control for cameras with pan/tilt/zoom functionality. You can set the preset,
patrol and pattern for the cameras on the PTZ Control panel. And you can also open window PTZ
control for the operations of PTZ cameras.
Click the icon to expand the PTZ Control panel.
A preset is a predefined image position which contains information of pan, tilt, focus and other
parameters.
Perform the following steps to add a preset:
1. Click the Preset button to enter the PTZ preset configuration panel.
2. Click the direction buttons on the PTZ control panel to steer the camera to the desired view.
3. Select a PTZ preset number from the preset list and click .
4. Input the name of the preset in the pop-up dialog box.
5. Click OK to save the settings.
To call a configured preset, double-click the preset, or select the preset and click the icon .
To modify a configured preset, select the preset from the list and click the icon .
To delete a configured preset, select the preset from the list and click the icon .
Only one pattern can be configured, and the newly-defined pattern will overwrite the previous
one.
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In each live view display window, the following toolbar buttons are available:
Capture Capture the picture in the live view process.
Start/Stop Recording Start/Stop manual recording. The record file is stored in the PC.
Switch to Instant
Switch to the instant playback mode.
Playback
During the manual recording, an indicator appears in the upper-right corner of the display
window.
The saving path of video files can be set on the System Configuration interface. For details, see
Section 7.2.2 File Saving Path Settings.
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To send an Email notification, the Email settings need to be configured before proceeding. For
details, see Section 7.2.5 Email Settings.
Double-click the video file and the video file can be played back locally.
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The saving path of the captured pictures can be set on the System Configuration interface. For
details, see Section 7.2.2 File Saving Path Settings.
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Purpose:
The record files can be played back instantly on the Main View page. Instant playback shows a passage
of the video which was remarkable, or which was unclear on the first sight. Thus, you can get an
immediate review if needed.
Before you start:
The video files need to be recorded on the storage devices, such as the SD/SDHC cards and HDDs on
the DVRs, NVRs, Network Cameras, etc., or on the storage servers.
Steps:
1. Start the live view and move the mouse pointer to the display window to show the toolbar.
2. Click the icon in the toolbar and a list of time periods pops up.
30s, 1 min, 3 min, 5 min, 8 min, and 10 min are selectable.
3. Select a time period to start the instant playback.
Example: If the current time of the live view is 09:30:00, and you select 3 min, then the instant
playback will start from 09:27:00.
4. Click the icon again to stop the instant playback and go back for the live view.
During the instant playback, an indicator appears in the upper-right corner of the display
window.
The live view process will continue after the instant playback completed.
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Right-click on the display window to open the Instant Playback Management Menu:
The following buttons are available on the right-click Instant Playback Management Menu:
Pause/Play Pause/Start the instant playback in the display window.
Stop Stop the instant playback and return to the live view mode.
Speed Up/Down Increase/Decrease the play speed of the instant playback.
Single Frame Play back the record file frame by frame.
Open Digital Zoom Enable the digital zoom function. Click again to disable the function.
Capture Capture the picture in the instant playback process.
Print Captured Picture Capture the current picture and then print the picture.
Capture the current picture and then send an Email notification to
Send Email
one or more receivers. The captured picture can be attached.
Start/Stop Recording Start/Stop clipping the record files.
Enable/Disable Audio Click to turn on/off the audio in instant playback.
Switch to Live View Switch to live view mode.
Full Screen Display the instant playback in full screen mode. Click again to exit.
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There are some other functions supported in the live view, including digital zoom, two-way audio,
camera status and synchronization.
Digital Zoom
Use the left key of mouse to drag a rectangle area in the lower-right/upper-left direction, and then the
rectangle area will zoom in/out.
Two-way Audio
Two-way audio function enables the voice talk of the camera. You can get not only the live video but
also the real-time audio from the camera. This two-way audio can be used for only one camera at one
time.
Camera Status
The camera status, such as recording status, signal status, connection number, etc., can be detected
and displayed for check. The status information refreshes every 10 seconds.
Synchronization
The synchronization function provides a way to synchronize the live video clock with the PC which
runs the client software.
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Purpose:
The video files can be recorded on the HDDs, Net HDDs, SD/SDHC cards on the local device, or the
storage server connected.
Purpose:
Some local devices, including the DVRs, NVRs, and Network Cameras, provide storage devices such as
the HDDs, Net HDDs and SD/SDHC cards for record files. You can set a record schedule or capture
schedule for the channels of the local devices.
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The pictures captured through the capture schedule are stored on the local device and can be
searched on the remote configuration page of the device.
Before you start:
The newly installed storage devices need to be formatted. Go to the remote configuration page of the
device, click Storage->General, select the HDD or SD/SDHC card, and click Format to initialize the
selected storage device.
Steps:
1. Open the Record Schedule page.
2. Select the camera in the Camera Group list.
3. Check the checkbox Record Schedule under Local Recording to enable device local recording.
4. Select the record schedule template from the drop-down list.
All-day Template: for all-day continuous recording.
Weekday Template: for working-hours continuous recording from 8:00 AM to 8:00 PM.
Alarm Template: for motion detection or alarm input triggered recording.
Template 01-08: fixed templates for specific schedules. You can edit the templates if needed.
Custom: can be customized as desired.
If you need to edit or customize the template, see Configuring Record Schedule Template.
5. Click Advanced Settings to set the recording parameters. For details, see Table 3-1 Advanced
Recording Settings.
6. Optionally, click Copy to… to copy the record schedule settings to other channels.
7. Click Save to save the settings.
Record triggered by command is only available for the ATM transactions when the ATM DVR
is added to Safire Control Center.
When the cursor turns to , you can edit the schedule time bar.
When the cursor turns to , you can move the selected time bar you just edited.
When the cursor turns to , you can lengthen or shorten the selected time bar.
3. Optionally, you can select the schedule time bar,
and then click the icon to delete the selected time bar,
or click the icon to delete all the time bars,
or click the icon to copy the time bar settings to the other dates.
4. Click OK to save the settings.
You can click Save as Schedule Template on the Custom Schedule interface, and then the custom
template can be saved as template 01--08.
Up to 8 time periods can be set for each day in the record schedule.
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Purpose:
The storage server performs as a NVR installed on the PC. The record files can be stored in the storage
server and you can search the files for remote playback.
Before you start:
The storage server application software needs to be installed and it is packed in the Safire Control
Center software package. When installing the Safire Control Center, check the checkbox Storage
Server to enable the installation of storage server.
1. Click the shortcut icon on the desktop to run the storage server.
You can also record the video files on the storage server installed on other PC.
2. Open the Device Management page and click the Server tab.
3. Click Add New Device Type, select Storage Server and click OK.
4. Click Storage Server on the list to enter the Storage Server Adding interface.
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Formatting the HDDs is to pre-allocate the disk space for storage and the original data of the
formatted HDDs will not be deleted.
Purpose:
The record files stored on the local device or the storage server can be searched by custom view,
camera or triggering event, and then can be played back remotely.
7 Timeline
Purpose:
The record files can be searched by custom view or camera for the Normal Playback.
You can also search the record files by the card number (only applicable to ATM DVR) or by the
file type.
If there are record files for that camera in that day, in the calendar, the icon for that day is
displayed as . Otherwise it is displayed as .
Up to 16 cameras can be searched simultaneously.
Normal Playback
After searching the record files for the normal playback, you can play back the record files in the
following two ways:
Playback by File List
Click the icon in the toolbar to start the playback from the first record file;
or double-click the record file on the search result list to play the selected video.
Playback by Timeline
The timeline indicates the time duration for the record file, and the record files of different types
are color coded. Click on the timeline to play back the video of the specific time.
You can click or to scale up or scale down the timeline bar.
You can click or to go to the previous or the next time period.
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You can use the mouse wheel to zoom in or zoom out on the timeline.
On the Normal Playback page, the following toolbar buttons are available:
Async/Sync Playback Click to play back the record files synchronously/asynchronously.
Stop Playback Stop the playback of all cameras.
Pause/Start Playback Pause/Start the playback of the record files.
Single Frame Play back the record files frame by frame.
Volume Click to turn on/off the audio and adjust the audio volume.
Full Screen Display the video playback in full screen mode. Press ESC to exit.
You can move the slider on the Playback Speed Bar to set the playback speed.
Purpose:
The recordings triggered by motion detection or alarm input can be searched for Event Playback and
this function requires the support of the connected device.
You can also click to show more search options, and then click the icon to specify the
start time and end time for the search.
5. Click Search. The recordings from the selected cameras and sensors triggered by motion
detection or alarm input will be displayed on the Search Result list.
Event Playback
After searching the recordings triggered by the event, you can play back the record files in the
following two ways:
Playback by File List
Select the record file from the search result list, and then click the icon in the toolbar,
or double-click the record file to play the video on the display window of playback.
Playback by Timeline
The timeline indicates the time duration for the record file. Click on the timeline to play back the
video of the specific time.
You can click or to scale up or scale down the timeline bar.
You can click or to go to the previous or the next time period.
You can use the mouse wheel to zoom in or zoom out on the timeline.
On the Remote Playback page, the following toolbar buttons are available:
Stop Playback Stop the playback of all channels.
Pause/Start Playback Pause/Start the playback of record files.
Single Frame Play back the record files frame by frame.
Previous Event Go to the playback of the previous event.
Next Event Go to the playback of the next event.
Volume Click to turn on/off the audio and adjust the audio volume.
Full Screen Display the video playback in full screen mode. Press ESC to exit.
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You can move the slider on the Playback Speed Bar to set the playback speed.
Purpose:
In synchronous playback, the record files can be played back in synchronization.
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You can set different linkage actions for the following triggers:
Motion Detection
Tampering Alarm
PIR Alarm
Video Loss
Alarm Input
Device Exception
Purpose:
A motion detection alarm is triggered when the client software detects motion within its defined area.
The linkage actions, including alarm output, channel record and client action can be set.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Motion Detection as the event type.
3. Check the checkbox Enable to enable the function of motion detection.
4. Select the arming schedule template from the drop-down list.
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Up to 8 time periods can be set for each day in the arming schedule template (depending on the
capacity of device).
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Purpose:
A tampering alarm is triggered when the camera is covered and the monitoring area cannot be viewed.
The linkage actions, including alarm output and client action can be set.
Steps:
1. Open the Event Management page and click the Camera Event tab.
2. Select the camera to be configured and select Tampering Alarm as the event type.
3. Check the checkbox Enable to enable the function of tampering alarm.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when tampering alarm occurs.
6. Click-and-drag the mouse to draw a defined area for the arming region.
7. Drag the slider on the sensitivity bar to adjust the tampering alarm sensitivity.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4-2 Linkage Actions for
Tampering Alarm.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the settings.
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Purpose:
A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's field of view.
The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc.,
can be detected.
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5. Check the checkboxes to activate the linkage actions. For details, see Table 4-3 Linkage Actions for
PIR Alarm.
6. Optionally, click Copy to… to copy the event parameters to other channels.
7. Click Save to save the settings.
Purpose:
When the client software cannot receive video signal from the front-end devices, the video loss alarm
will be triggered. The linkage actions, including alarm output and client action can be set.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Video Loss as the event type.
3. Check the checkbox Enable to enable the function of video loss alarm.
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Purpose:
When a device's alarm input port receives a signal from an external alarm device, such as smoke
detector, doorbell, etc., the alarm input linkage actions are triggered for notification.
Before you start:
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Add the alarm inputs to the client, click Import on the Group Management interface, click the Alarm
Input tab and import alarm inputs into groups for management.
Steps:
1. Open the Event Management page and click the Alarm Input tab.
2. Select the alarm input channel to be configured.
3. Check the checkbox Enable.
4. Input a descriptive name of the alarm.
5. Set the alarm status according to the alarm input device.
6. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
7. Check the checkboxes to activate the linkage actions. For details, see Table 4-5 Linkage Actions for
Alarm Input.
8. Optionally, click Copy to… to copy the event parameters to other alarm inputs.
9. Click Save to save the settings.
Steps:
1. Open the Event Management page and click the Device Exception tab.
2. Select the device to be configured.
3. Select the device exception type, including HDD full, HDD exception, illegal login, etc.
4. Check the checkbox Enable.
5. Check the checkboxes to activate the linkage actions. For details, see Table 4-6 Linkage Actions for
Device Exception.
6. Optionally, click Copy to… to copy the event parameters to other devices.
7. Click Save to save the settings.
The information of recent alarms and events can be displayed. Click the icon in Alarms and Events
Toolbar to show the Alarms and Events panel.
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On the Alarms and Events panel, the following toolbar buttons are available:
Clear Info Clear the information of alarms and events displayed on the list.
Enable/Disable Alarm
Triggered Pop-up Click to enable/disable image pop-up when alarms occur.
Image
Enable/Disable Audio Click to enable/disable the audio warning for the alarm.
Auto Hide/Lock Click to hide automatically/lock the Alarms and Events panel.
Maximize Maximize the Alarms and Events panel in a new tab page.
Show/Hide Click to show/hide the Alarms and Events panel.
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E-map Page
1 Group List
2 Map Display Area
3 E-map Toolbar
Purpose:
An E-map needs to be added as the parent map for the hot spots and hot regions.
Steps:
1. Open the E-map page.
2. Select a group for which you want to add a map.
3. Click the icon in the Map Display Area to open the map adding dialog box.
4. Input a descriptive name of the added map as desired.
5. Click the icon and select a map file from the local path.
6. Click OK to save the settings.
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The picture format of the map can only be *.png, *.jpg or *.bmp.
Only one map can be added to a group.
The map added is displayed in the Map Display Area. Use the mouse wheel to zoom in or zoom out on
the map. You can click-and-drag the yellow window in the lower-right corner or use the direction
buttons and zoom bar to adjust the map area for view.
Click the button Edit Map or Map Preview in the E-map toolbar to enter the map editing mode or
map preview mode.
E-map Toolbar in Map Editing Mode:
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Add Hot Region Add a map as the hot region on the current map.
Modify Modify the information of the selected hot spot or hot region.
Delete Delete the selected hot spot or hot region.
Clear Alarm Info Clear the alarm information displayed on the map.
Back to Parent Map Go back to the parent map.
Purpose:
The cameras and alarm inputs can be added on the map and are called the hot spots. The hot spots
show the locations of the cameras and alarm inputs, and you can also get the live video and alarm
information of the surveillance scenarios through the hot spots.
1. Click the Edit Map button in the E-map toolbar to enter the map editing mode.
2. Click the icon in the toolbar to open the Add Hot Spot dialog box.
3. Check the checkboxes to select the alarm inputs to be added.
4. Optionally, you can edit hot spot name, select the name color and select the hot spot icon.
5. Click OK to save the settings. The alarm input icons are added on the map as hot spots and the
icons of added alarm inputs changes from to in the group list. You can click-and-drag
the alarm input icons to move the hot spots to the desired locations.
You can also click-and-drag the alarm input icons from the alarm input list to the map directly to
add the hot spot.
Purpose:
You can modify the information of the added hot spots on the map, including the name, the color, the
icon, etc.
Steps:
1. Click the Edit Map button in the E-map toolbar to enter the map editing mode.
2. Select the hot spot icon on the map and then click in the toolbar,
or double-click the hot spot icon on the map to open the Modify Hot Spot dialog box.
3. You can edit the hot spot name in the text field and select the color, the icon and the linked
camera or alarm input.
4. Click OK to save the new settings.
To delete the hot spot, select the hot spot icon and click in the toolbar.
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Steps:
1. Click the Map Preview button in the E-map toolbar to enter the map preview mode.
2. Double-click the camera hot spots, and you can get the live video of the cameras.
3. If there is any alarm triggered, an icon will appear and twinkle near the hot spot. Click the
alarm icon, and then you can check the alarm information, including alarm type and triggering
time.
To display the alarm information on the map, the Alarm on E-map functionality needs to be set
as the alarm linkage action.
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Purpose:
The hot region function links a map to another map. When you add a map to another map as a hot
region, an icon of the link to the added map is shown on the main map. The added map is called child
map while the map to which you add the hot region is the parent map.
A map can only be added as the hot region for one time.
Purpose:
You can modify the information of the hot regions on the parent map, including the name, the color,
the icon, etc.
Steps:
1. Click the Edit Map button in the E-map toolbar to enter the map editing mode.
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2. Select the hot region icon on the parent map and then click in the toolbar,
or double-click the hot region icon to open the Modify Hot Region dialog box.
3. You can edit the hot region name in the text field and select the color, the icon and the linked
child map.
4. Click OK to save the new settings.
To delete the hot region, select the hot region icon and click in the toolbar.
Steps:
1. Click the Map Preview button in the E-map toolbar to enter the map preview mode.
2. Click the hot region icon to go to the linked child map.
3. The hot spots can also be added on the hot regions.
4. You can click the icon in the toolbar to go back to the parent map.
You can also click the icon in the toolbar to clear the alarm information.
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Click the icon on the control panel to open the Log Search page.
Up to 90000 items of logs can be displayed. Please narrow the time range or filter the log type
for search if there are too many log files.
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Purpose:
Multiple user accounts can be added to the client software, and you are allowed to assign different
permissions for different users if needed.
The user account you registered to log in the software is set as the super administrator.
6. Optionally, you can click Default Permission to restore the default permissions of this user.
7. Click Save to save the settings.
The user name cannot contain any of the following characters: / \ : * ? “ < > |. The administrator
password cannot be shorter than 6 characters, and the operator password cannot be empty.
Up to 50 user accounts can be added for the client software.
Purpose:
The general parameters, file saving paths, keyboard and joystick shortcuts, alarm sounds and Email
settings can be configured.
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You can click Default Value to restore the defaults of all the system configurations.
Purpose:
The frequently-used parameters, including the log expired time, view scale, etc., can be set.
Steps:
1. Open the System Configuration page.
2. Click the General tab to enter the General Settings interface.
3. Configure the general parameters. For details, see Table 7-1 General Parameters.
4. Click Save to save the settings.
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Purpose:
The video files from manual recording, the captured pictures and the system configuration files are
stored on the local PC. The saving paths of these files can be set.
Steps:
1. Open the System Configuration page.
2. Click the File tab to enter the File Saving Path Settings interface.
3. Click the icon and select a local path for the files.
4. Click Save to save the settings.
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Purpose:
RS-485 keyboard can be connected to the client and be used to control the PTZ cameras. You can set
the shortcuts of PC keyboard and USB joystick to get quick and convenient access to the commonly
used actions.
Steps:
1. Select the COM port from the drop-down list if 1003K keyboard is connected.
2. Select a certain function from the list.
3. Double-click the item field under the PC Keyboard or USB Joystick column.
4. Select the compound keys operation or USB joystick operation from the drop-down list.
5. Click Save to save the settings.
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Purpose:
When the alarm, such as motion detection alarm, video exception alarm, etc., is triggered, the client
can be set to give an audible warning and the sound of the audible warning can be configured.
Steps:
1. Open the System Configuration page.
2. Click the Alarm Sound tab to enter the Alarm Sound Settings interface.
3. Click the icon and select the audio files from the local path for different alarms.
4. Optionally, you can click the icon for a testing of the audio file.
5. Click Save to save the settings.
Purpose:
An Email notification can be sent when a system alarm occurs. To send the Email to some specified
receivers, the settings of the Email need to be configured before proceeding.
Steps:
1. Open the System Configuration page.
2. Click the Email tab to enter the Email Settings interface.
3. Input the required information.
SMTP Server: Input the SMTP Server address.
Port: Input the communication port of Email service. The port is 25 by default.
User Name: Input the user name of the sender Email address.
Password: Input the password of the sender Email address.
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1. Click the shortcut icon on the desktop to run the stream media server.
You can also forward the video through the stream media server installed on other PC.
2. Open the Device Management page and click the Server tab.
3. Click Add New Device Type, select Stream Media Server and click OK.
4. Click Stream Media Server on the list and then click Add Device.
You can add the stream media server in the following two ways:
Adding Stream Media Server Manually
Perform the following steps to add the stream media server manually:
1) Select IP Address as the adding mode.
2) Input the nickname and IP address of the stream media server. The default port value is
554.
3) Click Add to add the stream media server to the client software.
2) Input the start IP and end IP. The default port value is 554.
3) Click Add to add the stream media server to the client software.
Purpose:
To get the video stream of a camera via stream media server, you need to connect the camera to the
stream media server.
Steps:
1. Select the stream media server from the list.
2. Click Configure to enter the Stream Media Server Settings interface.
3. Select the cameras of which the video stream is to be forwarded via the stream media server.
4. Click OK to save the new settings.
5. Go the Main View page and start the live view of the cameras again. You can check the channel
number of the video stream forwarded through or sent from the stream media server.
For one stream media server, up to 64 channels of video stream can be forwarded through it and
up to 200 channels of video stream can be sent to clients from it.
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Purpose:
To display the video on the Video Wall, the decoding device needs to be added to the client.
Steps:
1. Open the Device Management page and click the Server tab.
2. Click Add New Device Type, select Decoding Device and click OK.
3. Click Decoding Device on the list to enter Decoding Device Adding interface.
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Purpose:
After the decoding device is added successfully, the parameters of Video Wall need to configured for
video display.
Steps:
1. Open the Video Wall page.
2. Click Enter Video Wall Config to enter the Video Wall Configuration interface.
3. There is a 3*3 video wall on the screen by default. You can add a new video wall if needed.
Perform the following steps to add a new video wall:
1) Click the icon in the toolbar to open the Add Video Wall dialog box.
2) Input the nickname, the number of rows and columns of the video wall.
3) Click Add.
To modify the video wall, select the video wall, and click the icon in the toolbar.
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To delete the video wall, select the video wall, and click the icon in the toolbar.
4. Click-and-drag the decoding channel on the left-side list to the display window of video wall, to
connect them one-to-one correspondence. You can click in the upper-right corner of the
display window to release the connection.
Purpose:
After the settings of the video wall are configured, the video stream from the cameras can be decoded
and displayed on the Video Wall.
Steps:
1. Click Back to Operation Page to go back to the Video Wall Operation interface.
2. Select the screen layout mode for the display window.
3. Click-and-drag the camera from the left-side list to the display window on the video wall.
The video stream from the camera will be decoded and displayed on the Video Wall. Click the
icon and you can get a preview of the video in the lower-right corner of the screen.
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Troubleshooting
Live View
Problem:
Failed to get the live video of a certain device.
Possible Reasons:
Unstable network or the network performance is not good enough.
The device is offline.
Too many accesses to the remote device cause the load of the device too high.
The current user has no permission for live view.
The version of the client software is below the needed version.
Solutions:
Check network status and disable other not in use process on your PC.
Check the device network status.
Restart the device or disable other remote access to the device.
Log in with the admin user and try again.
Download the client software of the latest version.
Recording
Problem:
Local recording and remote recording are confused.
Solutions:
The local recording in this manual refers to the recording which stores the record files on the
HDDs, SD/SDHC cards of the local device.
The remote recording refers to the recording action commanded by the client on the remote
device side.
Playback
Problem:
Failed to download the record files or the downloading speed is too slow.
Possible Reasons:
Unstable network or the network performance is not good enough.
The NIC type is not compatible.
Too many accesses to the remote device
The current user has no permission for playback.
The version of the client software is below the needed version.
Solutions:
Check network status and disable other not in use process on your PC.
Directly connect the PC running the client to device to check the compatibility of the NIC card.
Restart the device or disable other remote access to the device.
Log in with the admin user and try again.
Download the client software of the latest version.
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