AIRPORTS AUTHORITY OF INDIA

NATIONAL INSTITUTE OF AVIATION TRAINING AND

MANAGEMENT (NIATAM), BIRSI, GONDIA

TENDER DOCUMENT

NAME OF WORK : PROVISION OF MANPOWER FOR SUPPORT

SERVICES FOR PROCEDUARAL SIMULATOR AND
OTHER ATSEP UNITS AT NIATAM, GONDIA .

[TENDER REF. NO. AAI/GON/NIATAM/ATSEP/ENIT3/20-

21]

TENDER ID : 2020_AAI_58681

BID MANAGER :M. SHAFIQUE U. SHAH, AGM (ATSEP)

MOBILE NO. : 9890714304
E-MAIL ID. : sushah@aai.aero
 AIRPORTS AUTHORITY OF INDIA

NAME OF WORK : PROVISION OF MANPOWER FOR SUPPORT

SERVICES FOR PROCEDUARAL SIMULATOR AND
OTHER ATSEP UNITS AT NIATAM, GONDIA
.
INDEX

SR. NO. CONTENTS PAGE

1. Notice Inviting E – Tender 1-5
2. PQ Proforma 6-8
3. General instructions for online bid submission 9-11
4. CPP under GePNIC, help Desk Services 12
5. DE-6 13-17
6. Unconditional Acceptance Letter (Annex-A) 18
7. GST Undertaking (Annex-B) 19
8. General Terms and Conditions 20
9. Agreement 21
10. Schedule of Quantities (BOQ) 22

This Draft Tender Document contains pages from 1 (One) to 22 (Twenty Two)
which are numbered serially.

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 AIRPORTS AUTHORITY OF INDIA
National Institute of Aviation Training and Management (NIATAM), Birsi, Gondia
TENDER REF. NO. AAI/GON/NIATAM/ATSEP/ENIT3/20-21 DATE-29.09.2020
NOTICE INVITING E-TENDER
(Tender ID: 2020_AAI_58681)
Digitally signed & sealed (Encrypted) Item rates online e-tenders are invited through the NIC CPP
e-tendering portal by ASST.GM (ATSEP), NIATAM, AAI, BIRSI, GONDIA (Bid Manager) on behalf of
Chairman, AAI from specialized firms having experience in the field of providing manpower for ATSEP
maintenance/support services etc for the work of “PROVISION OF MANPOWER FOR SUPPORT
SERVICES FOR PROCEDUARAL SIMULATOR AND OTHER ATSEP UNITS AT NIATAM, GONDIA” at an
estimated cost of Rs. 4,35,910/-(Excluding GST , PF, ESI & Bonus ) with period of completion 24
(Twenty Four) Months.
1. The tendering process is online at NIC CPP Portal URL address
https://etenders.gov.in/eprocure/app. Aspiring bidders may go through the tender document by
login the CPP portal. The tenders will not be accepted in any other form. Further it may be noted
that tenders which are duly submitted on NIC CPP portal AAI shall only be final and tenders just
saved without submission will not be available for evaluation.
2. Scope of work includes “PROVISION OF MANPOWER FOR SUPPORT SERVICES FOR
PROCEDUARAL SIMULATOR AND OTHER ATSEP UNITS AT NIATAM, GONDIA]”.
3. Any amendment or corrigendum to the tender document will be posted on NIC CPP Portal. For the
bidders, submitting bids on downloaded tender document, it is bidders’ responsibility to check for
any amendment/corrigendum on the AAI website or check for the same CPP Portal before
submitting their duly completed bids.
4. Prospective tenderers are advised to get themselves register at CPP portal, obtain ‘Login ID’ &
‘Password’ and go through the instructions available in the home page after login to the CPP
portal https://etenders.gov.in/eprocure/app or www.aai.aero. They should also obtain Digital
Signature Certificate (DSC) in parallel which is essentially required for submission of their
application. The process normally takes 03 days’ time. The tenderer may also take guidance from
AAI Help Desk Support through path aai.aero/tender/e-tender/helpdesksupport.
i) For any technical related queries please call the Helpdesk. The 24 x 7 Help Desk details are as
below:-
Tel: 0120 – 4200462, 0120 – 4001002, Mobile: 91 8826246593
E-mail: support-eproc@nic.in
Bidders are requested to kindly mention the URL of the Portal and Tender ID in the subject
while emailing any issue along with the contact details.
For any further technical assistance with regard to functioning of CPP portal the bidder may
contact to the following AAI help desk numbers on all working days only between
ii) 08:00 hrs to 20.00 hrs (Mon – Sat)-
011-24632950, Ext – 3512 (Six Lines), E-Mail:- eprochelp@aai.aero
iii) 09:30 hrs to 18.00 hrs (Mon – Fri)-
011-24632950, Ext – 3523, E-Mail:- etendersupport@aai.aero,
sanjeevkumar@aai.aero and snita@aai.aero.
iv) 09:30 hrs to 18.00 hrs (Mon – Fri)-
011-24657900, E-Mail:- gmitchq@aai.aero,

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5. Tender fee of Rs. 1120.00 (Non-Refundable) will be required to be paid offline in the form of
Demand Draft drawn in favour of Airports Authority of India payable at GONDIA from Nationalized
or any scheduled bank (but not from co-operative or Gramin bank). The original Demand Draft
against Tender fee should be posted/couriered/given in person to the concerned officials latest
as specified in the Tender Document. The details of Demand Draft, physically sent, should tally
with the details available in the scanned copy and the data entered during bid submission time.
Scanned copy of Tender fee DD should be uploaded in fee folder (Envelope-1)
6. Earnest Money Deposit (EMD) of the Value of Rs. 8,718/-(Rupees Eight Thousand Seven Hundred
Eighteen Only) shall be accepted offline only in the form of Demand Draft Drawn in favour of
Airports Authority of India payable at Gondia from a nationalized or any scheduled bank (but not
from co-operative or Gramin bank). The original Demand Draft against EMD should be
posted/couriered/given in person to the concerned officials latest as specified in the Tender
Document. The details of Demand Draft, physically sent, should tally with the details available in
the scanned copy and the data entered during bid submission time. Scanned copy of EMD DD
should be uploaded in fee folder (Envelope-1)
7. Following 3 envelopes shall be submitted through online at CPP portal by the bidder as per the
following schedule:-
CRITICAL DATE SHEET
Publishing Date 29.09.2020 at 1800 Hrs.
Bid Document Download / Sale Start Date and Time 30.09.2020 From 0930 Hrs.
Bid Document Download / Sale End Date and Time 07.10.2020 up to 1800 Hrs.
Bid submission Start Date and Time 30.09.2020 From 0930 Hrs.
Bid Submission End Date and Time 07.10.2020 up to 1800 Hrs.
Clarification start Date and Time 30.09.2020 From 0930 Hrs.
Clarification End Date and Time 07.10.2020 up to 1700 Hrs.
Last date and time of submission of Signed hard 12.10.2020 up to 1400 Hrs.
copy of the Unconditional Acceptance of AAI’s
Tender Conditions.
Bid Opening Date (Envelope-I) 12.10.2020 at 1600 Hrs.
Bid Opening Date (Envelope-II) 13.10.2020 at 1100 Hrs.
Tender Fee Rs. 1120/- (i/c GST) Non-refundable in the form of
Demand Draft in favour of Airports Authority of India
payable at Gondia.
EMD (Earnest Money Deposit) Rs. 8,718/- in the form of Demand Draft from a
Nationalized or any scheduled bank (but not from co-
operative or gramin bank) drawn in favour of “Airports
Authority of India” payable at Gondia
Tenderer(s) fulfilling eligibility criteria and having valid registration with MSEs (Micro & Small
Enterprises)/ National Small Industries Corporation (NSIC) are exempted from tender fee and earnest
money deposit (EMD). Bidder(s) having valid MSEs/NSIC registration certificate for relevant scope of
work are required to upload MSEs/NSIC certificate in Envelope-I to qualify for exemption of tender fee
and EMD, while submitting the online tender. Also they will get price preference as per MSME Act
2006.

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Note - During bid evaluation EMD exemption shall be granted to MSEs/NSIC registered bidder firm. In
case MSEs/NSIC registration certificate is found invalid during evaluation, the bid of such bidder shall
be rejected.

Qualifying requirements of Contractor / Firm : -

ENVELOPE-I : PQQ and Technical Bid :
i) Scanned copy Tender Fee Amounting to Rs.1120/-(i/c GST) (Rupees One Thousand One
Hundred and Twenty Only) Non-refundable in the form of Demand Draft in favour of Airports
Authority of India payable at Gondia.
ii) Scanned copy of Earnest Money Deposit (EMD) of value Rs. 8,718/-(Rupees Eight Thousand
Seven Hundred Eighteen Only) in the form of Demand Draft in favour of Airports Authority of
India payable at Gondia
iii) Scanned copy of the Unconditional Acceptance of AAI’s Tender Conditions. (Proforma given as
Annexure-A in Tender Document)
iv) Agency should have Permanent Account Number (PAN), GST Registration and PF&ESI
Registration certificate.
v) Agency should have valid Shop & Establishment Registration on the Date of issue of Tender
vi) Agency should be in continuous business and should have satisfactorily completed
( Phase / Part completion of the scope of work in a contract shall not be considered, however
pre-determined phasing of the work will be accepted) three works, each of Rs. 1,74,360/- or
two works, each of Rs. 2,17,950/- or one work of Rs.3,48,720/- in single contract of experience
in the field of providing manpower for ATSEP maintenance/support services work during last
seven years ending on date of E-Bid Submission / Extended date of Submission in India. “The
value of executed works shall be brought to current costing level by enhancing the actual
value of work at simple rate of 7% per annum, calculated from the date of completion to the
last date of submission of bid”.
vii) Should have annualized average financial turnover of Rs. 1,30,770/- against works executed
during the last three years ending 31st March of previous Financial Year. As a proof, copy of
Abridged Balance Sheet along with profit and Loss Account Statement of the firm should be
submitted along with the application. Firms showing continuous losses during the last three
years in the balance sheet shall be summarily rejected.
viii) Duly filled & Signed PQ Proforma (Check List).
ix) Scanned copy of GST undertaking. (Annexure-B)
x) Digitally Signed copy of tender in proper order.

ENVELOPE-II : Price Bid :

ENVELOPE-II : The Financial e-Bid through CPP portal.

All rates shall be quoted in the format provided and no other format is acceptable. If the price bid
has been given as a standard BOQ format with the tender document, then the same is to be
downloaded and to be filled by all the bidders. Bidders are required to download the BOQ file,
open it and complete the blue coloured (unprotected) cells with their respective financial quotes
and other details (such as name of the bidder). No other cells should be changed. Once the details
have been completed, the bidder should save it and submit online, without changing the file name.
If the BOQ file is found to be modified by the bidder, the bid will be rejected. In case the Price Bid
of found violating the minimum wages act then it will be rejected and next eligible bid will be
considered. Rates quoted shall be inclusive of minimum wages, contractor profit etc. if the increase
in minimum wages of the existing minimum wages rate during contract period, same shall be
reimbursed to contractor on production of documentary evidence.

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1. Original Demand Draft (DD) of EMD and Tender fee and original signed unconditional Acceptance
of AAI's Tender Condition, Authorization letter/ Power of attorney (if any) to be sent to the Asst.
General Manager (ATSEP), NIATAM, AAI, Birsi, Gondia-441601, Maharashtra and should reach to
Bid Manager before the date & time mentioned in CRITICAL DATE SHEET of tender. The tenderer
whose EMD and unconditional acceptance of AAI’s tender conditions are not received by the time
of the opening or prequalification of tender then their tenders will be summarily rejected. Any
postal delay will not be entertained.
2. BID OPENING PROCESS IS AS BELOW :
Envelope-I:
Containing Documents for Tender fees, EMD and Unconditional Acceptance Letter and
Prequalification / Technical bid shall be opened as per CRITICAL DATE SHEET. The intimation
regarding acceptance/rejection of their bids will be intimated to the contractors/firms through CPP
Portal. If any clarification is needed from the bidder about the deficiency in his uploaded
documents in Envelope-I, he/ she will be asked to provide it through CPP portal. The bidder shall
upload the requisite clarification/documents within time specified by AAI, failing which tender will
be liable for rejection.
Envelope-II :
The financial bids of the contractors/firms found to be meeting the qualifying requirements and
technical criteria shall be communicated via CPP Portal (Depending on Technical Bid evaluation the
date shall be intimated through CPP Portal). In case the Price Bid of found violating the minimum
wages act then it will be rejected and next eligible bid will be considered.

3. AAI reserves the right to accept or reject any or all application without assigning any reasons. AAI
also reserves the right to call off tender process at any stage without assigning any reason.
4. AAI reserves the right to disallow issue of tender document to working agencies whose
Performance at ongoing project (s) is below par and usually poor and has been issued letter of
restrain/Temporary/ Permanent debar by any department of AAI. AAI reserves the right to verify
the credential submitted by the agency at any stage (before or after the award of work). If at any
stage, any information / documents submitted by the applicant is found to be incorrect/false or
have some discrepancy which disqualifies the firm then AAI shall take the following action:
i) Forfeit the entire amount of EMD submitted by the firm.
ii) The agency shall be liable for debarment from tendering in AAI, apart from any other
appropriate contractual/legal action.
5. Consortium / JV companies shall not be permitted. No single firm shall be permitted to submit two
separate applications/Tenders.
6. Concessions to Indian Micro & Small Enterprises (MSEs) units will be given as per the provisions
(para-10) of public procurement policy for MSEs Order 2012. MSEs (Micro & Small Enterprises)
registered with DIC/NSIC/ KVIC/KVIB/Directorate of Handicraft and handloom etc. (Declaration as
per Annexure-E at Page No. 22 in Tender Document).
7. The benefit to MSEs shall be available only for goods / service produced and provided by MSEs for
which they are registered.
8. Purchase preference to Central Public Sector Undertaking shall be applicable as per the directive of
Govt. of India prevalent on the date of acceptance.
9. If any of the supporting documents is submitted in any language other than English or Hindi, a self-
attested English/Hindi version shall be submitted with the respective document.
10. If bidder has any clarification(s) related to the tender documents of the work, they should use
“seek clarification” tab in CPP portal to seek clarifications. No other means of communication in

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 this regard shall be entertained. Last date and time of making clarifications is as stipulated in the
critical data sheet.
11. AAI is not responsible for any postal delay or delay due to link failure/ internet problem etc. in
respect of submission/ receipt of any documents or in submission of e-Bid. Bidders who are
intending to submit responsive e-Bids are requested to submit the same well in advance before the
due date and time. It is the responsibility of the Bidder to make sure that the required documents/
e-Bid is submitted in time.

Asst. GM (ATSEP)
NIATAM, Birsi, Gondia

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
PQ PROFORMA
(To be uploaded in Envelope-I)
NAME OF WORK : PROVISION OF MANPOWER FOR SUPPORT SERVICES FOR
PROCEDUARAL SIMULATOR AND OTHER ATSEP UNITS AT
NIATAM, GONDIA.

1 2 3 4
Ref.
Qualifying Criteria Particulars Enclosed check list
No.

Name and address of the Firm /

1
Contractor

Envelope-I : Shall contain scanned copy of

1 Tender Cost details (DD Copy) YES/NO

2 EMD Details (DD Copy) Copy Enclosed : Yes / No

If EMD not paid

Valid Exemption certificate Copy Enclosed : Yes / No

Duly Signed un-conditional

3 YES/NO
acceptance letter

4 Permanent Account Number (PAN) Copy Enclosed : Yes / No

Valid Shop & Establishment

Registration on the Date of issue of
5 Copy Enclosed : Yes / No
Tender

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
Details of the
Three/Two/One
work(s) as
applicable to
Certificate from clients of having Client:
satisfactorily completed
Name of Work:
Three works of Rs. 1,74,360/-
OR Work Order/
Two works of Rs. 2,17,950/- Agreement No. &
OR Date: Copy Enclosed : Yes / No
6 One work of Rs. 3,48,720/-
Cost:
In single contract of providing
manpower for ATSEP Stipulated date of
maintenance / support services Completion as per
during last seven years ending on E- contract
Bid submission/ Extended date of agreement:
submission.
Actual Date of
Completion:

Completion Cost:
Govt.Organization/
Private Clients.
(Tick whichever is
applicable. In case
Whether experience from Govt.
7 of experience with Copy Enclosed : Yes / No
organizations or private clients?
private client, TDS
certificate from
clients to be
enclosed)

TURNOVER : Annualized average Year INR (in Lacs) Proof of turnover enclosed
financial turnover equivalent to INR 2016-17 (Abridged balance sheet &
8
Rs. 1,30,770/- during last three 2017-18 Profit & Loss Account) : Yes /
financial years 2018-19 No

9 GST Registration No: Copy enclosed : YES/NO

10 PF, ESI Registration Copy enclosed : YES/NO
11 Digitally signed Tender Document YES/NO

Envelope-II : Shall contain scanned copy of

BOQ Uploaded / Not

1 Financial bid through CPP portal
uploaded

2 Any other information

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
DECLARATION

I, (_____________________________) hereby declare that the documents submitted/enclosed are

true and correct. In case any document at any stage found fake/incorrect, my EMD may be forfeited &
action as deemed fit by AAI can be taken against me.

Place:
Date:
Signature with stamp
Authorized Signatory of the Agency

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
GENERAL INSTRUCTIONS FOR ONLINE BID SUBMISSION
The bidders are required to submit soft copies of their bids electronically on the CPP Portal,
using valid Digital Signature Certificates. The instructions given below are meant to assist the
bidders in registering on the CPP Portal, prepare their bids in accordance with the
requirements and submitting their bids online on the CPP Portal.
More information useful for submitting online bids on the CPP Portal may be obtained at:
http://etenders.gov.in/eprocure/app
REGISTRATION
1) Bidders are required to enroll on the e-Procurement module of the Central Public
Procurement Portal (URL: http://etenders.gov.in/eprocure/app) by clicking on the link
“Online bidder Enrollment” on the CPP Portal which is free of charge.
2) As part of the enrolment process, the bidders will be required to choose a unique
username and assign a password for their accounts.
3) Bidders are advised to register their valid email address and mobile numbers as part of
the registration process. These would be used for any communication from the CPP
Portal.
4) Upon enrolment, the bidders will be required to register their valid Digital Signature
Certificate (Class II or Class III Certificates with signing key usage) issued by any Certifying
Authority recognized by CCA India (e.g. Sify / nCode /eMudhra etc.), with their profile.
5) Only one valid DSC should be registered by a bidder. Please note that the bidders are
responsible to ensure that they do not lend their DSC’s to others which may lead to
misuse.
6) Bidder then logs in to the site through the secured log-in by entering their user ID /
password and the password of the DSC / e-Token.
SEARCHING FOR TENDER DOCUMENTS
1) There are various search options built in the CPP Portal, to facilitate bidders to search
active tenders by several parameters. These parameters could include Tender ID,
organization Name, Location, Date, Value, etc. There is also an option of advanced search
for tenders, wherein the bidders may combine a number of search parameters such as
Organization Name, Form of Contract, Location, Date, Other keywords etc. to search for a
tender published on the CPP Portal.
2) Once the bidders have selected the tenders they are interested in, they may download
the required documents / tender schedules. These tenders can be moved to the
respective “My Tenders” folder. This would enable the CPP Portal to intimate the bidders
through SMS / e-mail in case there is any corrigendum issued to the tender document.
3) The bidder should make a note of the unique Tender ID assigned to each tender, in case
they want to obtain any clarification / help from the Helpdesk.
PREPARATION OF BIDS
1) Bidder should take into account any corrigendum published on the tender document
before submitting their bids.

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
2) Please go through the tender advertisement and the tender document carefully to
understand the documents required to be submitted as part of the bid. Please note the
number of covers in which the bid documents have to be submitted, the number of
documents - including the names and content of each of the document that need to be
submitted. Any deviations from these may lead to rejection of the bid.
3) Bidder, in advance, should get ready the bid documents to be submitted as indicated in
the tender document / schedule and generally, they can be in PDF / XLS / RAR / DWF/JPG
formats. Bid documents may be scanned with 100 dpi with black and white option which
helps in reducing size of the scanned document.
4) To avoid the time and effort required in uploading the same set of standard documents
which are required to be submitted as a part of every bid, a provision of uploading such
standard documents (e.g. PAN card copy, annual reports, auditor certificates etc.) has
been provided to the bidders. Bidders can use “My Space” or ‟Other Important
Documents” area available to them to upload such documents. These documents may be
directly submitted from the “My Space” area while submitting a bid, and need not be
uploaded again and again. This will lead to a reduction in the time required for bid
submission process.
SUBMISSION OF BIDS
1) Bidder should log into the site well in advance for bid submission so that they can upload
the bid in time i.e. on or before the bid submission time. Bidder will be responsible for
any delay due to other issues.
2) The bidder has to digitally sign and upload the required bid documents one by one as
indicated in the tender document.
3) Bidder has to select the payment option as “offline” to pay the tender fee / EMD as
applicable and enter details of the instrument.
4) Bidder should prepare the EMD as per the instructions specified in the tender document.
The original should be posted/couriered/given in person to the concerned official, latest
by the last date of bid submission or as specified in the tender documents. The details of
the DD/any other accepted instrument, physically sent, should tally with the details
available in the scanned copy and the data entered during bid submission time.
Otherwise the uploaded bid will be rejected.
5) Bidders are requested to note that they should necessarily submit their financial bids in
the format provided and no other format is acceptable. If the price bid has been given as
a standard BOQ format with the tender document, then the same is to be downloaded
and to be filled by all the bidders. Bidders are required to download the BOQ file, open it
and complete the blue coloured (unprotected) cells with their respective financial quotes
and other details (such as name of the bidder). No other cells should be changed. Once
the details have been completed, the bidder should save it and submit it online, without
changing the filename. If the BOQ file is found to be modified by the bidder, the bid will
be rejected.

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
6) The server time (which is displayed on the bidders dashboard) will be considered as the
standard time for referencing the deadlines for submission of the bids by the bidders,
opening of bids etc. The bidders should follow this time during bid submission.
7) All the documents being submitted by the bidders would be encrypted using PKI
encryption techniques to ensure the secrecy of the data. The data entered cannot be
viewed by unauthorized persons until the time of bid opening. The confidentiality of the
bids is maintained using the secured Socket Layer 128 bit encryption technology. Data
storage encryption of sensitive fields is done. Any bid document that is uploaded to the
server is subjected to symmetric encryption using a system generated symmetric key.
Further this key is subjected to asymmetric encryption using buyers/bid openers public
keys. Overall, the uploaded tender documents become readable only after the tender
opening by the authorized bid openers.
8) The uploaded tender documents become readable only after the tender opening by the
authorized bid openers.
9) Upon the successful and timely submission of bids (i.e. after Clicking “Freeze Bid
Submission” in the portal), the portal will give a successful bid submission message & a
bid summary will be displayed with the bid no. and the date & time of submission of the
bid with all other relevant details.
10) The bid summary has to be printed and kept as an acknowledgement of the submission of
the bid. This acknowledgement may be used as an entry pass for any bid opening
meetings.

ASSISTANCE TO BIDDERS
1) Any queries relating to the tender document and the terms and conditions contained
therein should be addressed to the Tender Inviting Authority for a tender or the relevant
contact person indicated in the tender.
2) Any queries relating to the process of online bid submission or queries relating to CPP
Portal in general may be directed to the 24x7 CPP Portal Helpdesk.

**********

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
CPP under GePNIC, help Desk Services

Any Bid related issue/query pertaining to technical support or otherwise on CPP-portal (URL:-
https://etender.gov.in./eprocure/app) for submission of tender documents should be addressed to AAI Help Desk
Support (details also mentioned in the Web-NIT) as below:-

(i) Call Helpdesk. 24 x 7 Help Desk details are as below:-

Tel.: 0120-4200462, 0120-4001002, Mobile: 91-8826246593 or can send email at: support_eproc@nic.in

Bidders are requested to mention URL of the Portal and Tender ID in the e-mail sent along with their contact
details.

(ii) For any further technical assistance with regards to functioning of CPP portal, the bidder should contact
personnel at following AAI help desk numbers on all working days as below:-
08.00hrs to 20.00 hrs (Mon-Sat)
011-24632950, Ext-3512 (Six Lines), e-mail:- eprochelp@aai.aero
09.30hrs to 18.00 hrs (Mon-Fri)
011-24632950 Ext-3523,
Email: etendersupport@aai.aero, sanjeevkumar@aai.aero and snita@aai.aero
09.30hrs to 18.00 hrs (Mon-Fri)
011-24657900, email: gmitchq@aai.aero

In Case of technical support regarding e-tender portal, if AAI Help Desk is non responsive, the Bid Manager can be
contracted as below on all working days from 9.30 hrs to 18.00 hrs.
Name : Sh. Shafique Shah (Asst. GM, ATSEP)
Mobile No. : 9890714304
E-mail.ID : sushah@aai.aero

In case of any issues faced, the escalation matrix is as mentioned below:

Escalation Contract
SN Support Persons E-mail Address Timings*
Matrix Numbers

Instant 011-24632950, 0800-2000 Hrs.

1 Help Desk Team eprochelp@aai.aero
Support Ext-3512 (Si Lines) (MON - SAT)

After 4 Hour 011-24632950, 0930-1800 Hrs.

2 Jr. Executive (IT) sanjeevkumar@aai.aero
of Issue Ext-3505 (MON - FRI)

After 12 011-24632950, 0930-1800 Hrs.

3 AGM (IT) snita@aai.aero
Hours Ext-3523 (MON - FRI)

Jt. General Manager After 24 0930-1800 Hrs.

4 ykkaushik@aai.aero 011-24651507
(IT) Hours (MON - FRI)

0930-1800 Hrs.
5 General Manager (IT) After 03 Days gmitchq@aai.aero 011-24657900
(MON - FRI)

*The Helpdesk services shall remain closed on all Govt. Gazetted Holidays.

The above mentioned help desk numbers are intended only for queries related to the issues on e-procurement
portal and help needed on the operation of the portal. For queries related to the tenders published on the portal,
bidders are advised to contact concerned Bid Manager of AAI.

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
DE-6
AIRPORTS AUTHORITY OF INDIA

1. Digitally signed and sealed (Encrypted) Item rate e-tenders are invited on behalf of Chairman,
Airports Authority of India for the work PROVISION OF MANPOWER FOR SUPPORT SERVICES
FOR PROCEDUARAL SIMULATOR AND OTHER ATSEP UNITS AT NIATAM, GONDIA.

2. The e-tenders shall be in the prescribed form.

3. The works are required to be completed within the period as mentioned in NIT. This period
shall be reckoned as per work order.

4. The Accepting Authority is In-Charge, NIATAM and shall be the Accepting Officer hereinafter,
referred to as such for the purpose of this contract.

5. Tender documents consisting of specifications, Schedule(s) of Quantities of the various classes

of work to be done, the conditions of contract and other necessary documents will be available
on NIC CPP portal. Tender document can be downloaded from the NIC CPP portal. However, to
participate in the tender to submit the tender document, Tender Cost of Rs.1120/- (i/c GST)
shall be paid offline in the form of Demand Draft drawn in favour of Airports Authority of India,
payable at Gondia and EMD amount of Rs. Rs. 8,718/-(Rupees Eight Thousand Seven Hundred
Eighteen Only) shall be paid offline in the form of Demand Draft drawn in favour of Airports
Authority of India, payable at Gondia.

6. Submission of e-tender by a Tenderer implies that he has read this notice and all other contract
documents and has made himself aware of the scope and specifications of the works to be
done and of conditions and rates at which mentioned above at Sr. No. 5 etc.

7. MODE OF SUBMISSION OF ORIGINAL TENDER COST AND EMD AMOUNT:

Original Demand Draft (DD) of EMD & Tender Cost and hard copy of signed Un-conditional
Acceptance of AAI's Tender Condition to be sent to Asst. General Manager (ATSEP), Airports
Authority of India, NIATAM, Birsi, Gondia, Maharashtra-441601 and should reach the bid
Manager before the stipulated date and time. Tender of bidder whose original Tender Cost,
EMD/ Valid EMD Exemption letter, Declaration in case of MSEs (Ref. Format “Annexure MSME”
and unconditional acceptance are not received by the stipulated time then their bid will be
summarily rejected. Any postal delay will not be entertained.

The scanned copies furnished on CPP portal at the time of bid submission online should be the
same otherwise the bid will be summarily rejected.

8. DOCUMENT REQUIRED FOR AVAILING EXEMPTION OF TENDER FEE AND EMD FOR MSEs
registered with NSIC:
The following procedure is adopted for the bidders of MSEs registered with NSIC:

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
i) The MSEs who intent to claim benefits under MSME act, shall fulfill the following,
otherwise they run the risk of their bid being passed over as “INELIGIBLE” for the benefits
applicable to MSEs and their bid will not be considered for evaluation.
ii) MSEs which are specified by the Ministry of Micro, Small and Medium Enterprises under
MSME Act 2006 and Public Procurement Policy, 2012 as Manufacturing / Service
Enterprises should have registered with NSIC under its Single Point Registration Scheme
(SPRS).
iii) NSIC certificate with monetary limit indicated should be valid on the scheduled date /
extended date of submission of tender. Certificates without monetary limit will not
considered
iv) The items of Product / Services mentioned under NSIC certificate should be the same or
similar to the tendered items (Schedule of Items of Tendered).
v) The monetary limit stipulated in the NSIC certificate of MSEs should be equal or more than
the value of work(s)/Supply is/are “In hand(Progress)” awarded under MSME benefits
during the financial year plus estimated cost of this tender for availing EMD exemption .
vi) If monetary limit is less than the value of work(s)/Supply is/are “In hand(Progress)”
awarded under MSME benefits during the financial year plus estimated cost of this tender,
they should obtain “Competency Certificate” from NSIC for participating in this tender as
well as to avail MSME benefits . The competency certificate should be uploaded in the PQQ
folder.
MSEs shall submit the pro forma attached in Annexure “MSME” duly attested by Notary Public.
During the bid evaluation, EMD exemption shall be granted to the NSIC/MSEs registered firm. In
case the NSIC/MSEs registration certificate is found invalid during evaluation, the bid of such
bidder shall be rejected.

9. Notification of Award of contract will be made in writing to the successful Bidder by the
Accepting Authority or his representative. The Contract will normally be awarded to the
qualified and responsive Bidder offering lowest evaluated bid in conformity with the
requirements of the specifications and contract documents and the Accepting Authority shall
be the sole judge in this regard. The Accepting Authority does not bind himself to accept the
lowest or any tender or to give any reason for his decision.

10. A responsive bidder is one who submits priced tender and accepts all terms and conditions of
the specifications and contract documents.
i) A major modification is one which affects in any way the quality, quantity and period of
completion of the work or which limits in any way the responsibilities or liabilities of the
Bidder or any right of AAI as required in the specifications and contract documents. Any
modification in the terms and conditions of the tender which are not acceptable to AAI
shall also be treated as a major modification.
ii) A Tenderer shall submit a responsive bid, failing which his Tender will be liable to be
rejected.
iii) The accepting Authority reserves to himself the right of accepting the whole or any part of
the Tender and Tenderer shall be bound to perform the same at his quoted rates.

11. Airports Authority of India will return the earnest money where applicable to every
unsuccessful Tenderer except Lowest bidder. Canvassing in connection with Tenders is strictly

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
prohibited and the Tenders submitted by the Tenderers who resort to canvassing will be liable
to rejected.

12. The Tender works shall remain open for acceptance for a period of 90 (Ninety) Days from the
date of opening of Tenders (Finance Bid). If any Tenderer withdraws his Tender before the said
period or makes any modifications in the terms and conditions of the Tender which are not
acceptable to the Department, then Airports Authority of India shall have liberty to take
suitable action.

13. A Tenderer shall submit the Tender which satisfies each and every condition laid down in this
notice failing which the Tender will be liable to be rejected. Also if the credentials submitted by
the firm found to be incorrect or have some discrepancy which disqualifies the firm then the
AAI shall take the following action:
a. Forfeit the entire amount of EMD submitted by the firm.
b. The agency shall be liable for debarment from tendering in AAI, apart from any other
appropriate contractual/legal action.

14. All tendered rate should be exclusive of GST. GST shall be paid extra as applicable against a
valid tax invoice (as per GST Rules).

15. Finance bid i.e. envelope-II, shall be submitted in the BOQ attached in CPP Portal for all items.

16. As this tender is an Item rate tender, rates for all items quoted shall only be considered. Any
Tender containing percentage below/above the total estimated cost is liable to be rejected.

17. MODE OF SUBMISSION OF TENDERS:

The Following 2 Envelopes shall be submitted through online CPP Portal by the bidders. Last
date and time of submission of bids (Envelope I & II) is as per critical dates mentioned in NIT.

ENVELOPE-I : PQQ and Technical Bid :

i) Towards Tender Fee in the form of Demand Draft as applicable as stipulated in NIT
ii) Towards EMD in the form of Demand Draft as applicable as stipulated in NIT
iii) Scanned copy of the Unconditional Acceptance of AAI’s Tender Conditions. (Proforma given as
Annexure-A in Tender Document)
iv) Agency should have Permanent Account Number (PAN) and GST Registration.
v) Agency should have valid Shop & Establishment Registration on the Date of issue of Tender
vi) Duly filled & Signed PQ Proforma (Check List).
vii) Digitally Signed copy of tender in proper order.
viii) Agency should be in continuous business and should have satisfactorily completed (# Phase / Part
completion of the scope of work in a contract shall not be considered, however pre-determined
phasing of the work will be accepted) each of Rs. 1,74,360/- or two works, each of Rs. 2,17,950/- or
one work of Rs.3,48,720/-in single contract of experience in the field of providing manpower for
ATSEP maintenance/support services work during last seven years ending on date of E-Bid
Submission/ Extended date of Submission in India. “The value of executed works shall be brought
to current costing level by enhancing the actual value of work at simple rate of 7% per annum,
calculated from the date of completion to the last date of submission of bid”.
ix) Should have annualized average financial turnover of Rs. 1,30,770/- against works executed during
the last three years ending 31st March of previous Financial Year. As a proof, copy of Abridged
Balance Sheet along with profit and Loss Account Statement of the firm should be submitted along

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
with the application. Firms showing continuous losses during the last three years in the balance
sheet shall be summarily rejected.
x) Scanned copy of declaration for MSEs firm as per Annexure-E in Tender Document).
xi) Scanned copy of GST undertaking. (Annexure-B)

NOTE: In order to reduce the file size, bidders are suggested to scan the documents in 75-100 DPI so
that the clarity is maintained and also the size of file also gets reduced. This will help in quick uploading
even at very low bandwidth speeds. The tenderer shall submit their application by downloading the
“PQ Proforma” from the CPP portal, fill up the required information and upload the digitally signed file
of scanned documents and firm’s bio-data in support of their meeting each criteria mentioned below in
the “Envelope-I" i.e., Pre-Qualification / Technical.

ENVELOPE-II : The Financial e-Bid through CPP portal.

All rates shall be quoted in the format provided and no other format is acceptable. If the price bid has
been given as a standard BOQ format with the tender document, then the same is to be downloaded
and to be filled by all the bidders. Bidders are required to download the BOQ file, open it and complete
the blue coloured (unprotected) cells with their respective financial quotes and other details (such as
name of the bidder). No other cells should be changed. Once the details have been completed, the
bidder should save it and submit online, without changing the file name. If the BOQ file is found to be
modified by the bidder, the bid will be rejected.
Agency should be in continuous business and should have satisfactorily completed (# Phase / Part
completion of the scope of work in a contract shall not be considered, however pre-determined
phasing of the work will be accepted) three works, each of Rs. 1,74,360/- or two works, each of Rs.
2,17,950/- or one work of Rs.3,48,720/- in single contract of experience in the field of providing
manpower for ATSEP maintenance/support services of work during last seven years ending on date of
E-Bid Submission / Extended date of Submission in India. “The value of executed works shall be
brought to current costing level by enhancing the actual value of work at simple rate of 7% per
annum, calculated from the date of completion to the last date of submission of bid”.
Client certificate for experience should show the nature of work done, the value of work, date of start,
date of completion as per agreement, actual date of completion and satisfactory completion of work.
Firms showing work experience certificate from non-government / non-PSU organizations should
submit copy of Tax deduction at sources certificate in support of their claim for having experience of
stipulated value of work.
Should have annualized average financial turnover of Rs. 1,30,770/- against works executed during last
three years ending 31st March of previous Financial Year. As a proof, copy of Abridged Balance Sheet
along with profit and Loss Account Statement of the firm should be submitted along with the
application. Firms showing continuous losses during the last three years in the balance sheet shall be
summarily rejected.
The tenders of the bidders who fail to submit the EMD before the stipulated time shall be rejected
outright.

Envelope: II- Finance bid shall be submitted in the BOQ attached in e-portal.

The tenderer shall upload the digitally signed BOQ.

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
Bidders may please note that the schedule of quantities is attached in the portal. The same( BOQ) shall
be downloaded and be filled in the editable (un protected – coloured) cells only and they should
necessarily submit their financial bids in the format provided after entering the financial quotes, Name
of the bidder etc . No other cells (protected-uncoloured) should be changed. Once the details have
been completed, the bidder should save it and submit it online, without changing the filename. If the
BOQ file is found to be modified / altered in protected un-coloured cells by the bidder, the respective
bid will be rejected.

The successful Tenderer/contractor on acceptance of his tender by the Accepting Authority shall within
15 days from the date of award of work sign the acceptance of Notice Inviting Tenders, General
conditions of contract etc., Tender conditions as issued at the time of invitation of Tender and
acceptance thereof with any correspondence leading there to.

For an on behalf of Airports Authority of India

Signature:
Designation:
Date:

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
ANNEXURE-A
UN-CONDITIONAL ACCEPTANCE LETTER
TENDER ID No. 2020_AAI_ _1
(TO BE UPLOADED IN ENVELOPE-I)

To,
Asstt.GM (ATSEP)
Airports Authority of India,
NIATAM, Birsi, Gondia, Maharashtra - 441601.

Name of Work: PROVISION OF MANPOWER FOR SUPPORT SERVICES FOR PROCEDUARAL SIMULATOR AND
OTHER ATSEP UNITS AT NIATAM, GONDIA.

Tender Reference No. 2020_AAI_58681

Sir,

1. I/We have downloaded the tender documents of the work “PROVISION OF MANPOWER FOR SUPPORT
SERVICES FOR PROCEDUARAL SIMULATOR AND OTHER ATSEP UNITS AT NIATAM, GONDIA.” from CPP
portal which was uploaded by office of Asst. General Manager (ATSEP), AAI, NIATAM, Birsi, Gondia,
Maharashtra - 441601 and I/we hereby certify that I/we have understood the work and read the entire
terms and conditions of the tender documents made available to me/us in the office of Asst. General
Manager (ATSEP), AAI, NIATAM, Birsi, Gondia, Maharashtra - 441601 which shall form part of the contract
agreement and I/We shall abide by the conditions/clauses contained therein.
2. I/We hereby unconditionally accept the tender conditions of AAI’s tender documents in its entirety for the
above work.
3. The contents of Notice Inviting Tender of the Tender Document have been noted wherein it is clarified that
after unconditionally accepting the tender conditions in its entirety, it is not permissible to upload any
additional file or put any remarks/conditions (except unconditional rebate on quoted rates, if any) in the
tender uploaded in envelope-I. In case, any condition(s) are found in Envelope-I i.e. PQQ & Technical Bid
then Envelope -II i.e. Price Bid shall not be opened, or Bid shall be rejected and AAI shall, without prejudice
to any other right or remedy, be at liberty to take suitable action.
4. That, I/ We declare that I/ We have not paid and will not pay any bribe to any officer of AAI for awarding this
contract at any stage during its execution or at the time of payment of bills, and further if any officer of AAI
asks for bribe/ gratification, I will immediately report it to the Appropriate Authority in AAI’.
5. The required earnest money as specified in E NIT is attached herewith along with other documents and also
the scanned copy of DD of EMD is uploaded.

Yours Faithfully

(Signature of the tenderer with rubber stamp)

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA
ANNEXURE-B

GST UNDERTAKING
(TO BE SUBMITTED IN ENVELOPE-I)

To,
Asstt.GM (ATSEP)
Airports Authority of India,
NIATAM, Birsi,
Gondia, Maharashtra - 441601.

Subject : Undertaking regarding GST Compliance.

Ref : Tender ID : 2020_AAI_58681

Sir,

I/We ___________________________ (Name of company/ Firm) hereby undertakes that we are

registered under GST having GST No. _____________________ and complying with the GST provision.
In case of noncompliance of GST provisions and blockage of any input credit, we (the bidder) shall be
held responsible for indemnifying AAI. I/We also undertake that the Input Tax Credit (ITC) related to the
Invoices raised by us for this work has been passed on to AAI. In case of non-compliance of GST
provisions and blockage of any Input Tax Credit, we will be held responsible for indemnifying AAI.

Note : To be submitted on letter head duly signed & stamped.

Yours Faithfully

On Behalf of (Firms Name)

(Signature of Tenderer)
Date :

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA

GENERAL TERMS & CONDITIONS

NAME OF WORK : PROVISION OF MANPOWER FOR SUPPORT SERVICES FOR PROCEDUARAL

SIMULATOR AND OTHER ATSEP UNITS AT NIATAM, GONDIA.

a) Terms & Conditions

1. The job will be done by the successful firms/agency shall be strictly as per terms and
conditions by work indicated in the form of Tender.

2. Payment: The payment shall be made through RTGS/Cheque to the supplier as per the
actual supply/the works done per order during the year and only upon satisfactory
completion of work. The vendor should submit the invoice to the O/o the In-Charge,
Airports Authority of India, NIATAM, Birsi, Gondia, Maharashtra – 441601 in duplicate
for claiming the same.
3. The tender document with any modifications will be summarily rejected. Conditional
tender are liable to be rejected.

4. The In-Charge, AAI, NIATAM, Birsi, Gondia reserves the right to accept or reject any of
the tenders including the lowest one. He also reserves the right to cancel the supply
order placed on the successful tenderer(s) summarily without assigning any reason or
whatsoever.
5. The right to accept or reject any tender, partially or wholly, including lowest tender
without assigning any reason whatsoever thereof or incurring any liability thereby is
reserved with the In-Charge, AAI, NIATAM, Birsi, Gondia.
6. In case of unsatisfactory performance, the work shall be withdrawn by AAI.
7. Bills shall accompany clear copy of EPF & ESIC deposit challan for contribution made
towards EPF/ESI as per applicable Govt. of India rules for employees engaged for this
contract in AAI under self certification with company seal.

Asst. GM (ATSEP)
NIATAM, Birsi, Gondia

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA

AGREEMENT

(On Rs.100/- Non Judicial Stamp Paper)

THIS AGREEMENT, entered into this ……………. (Date) day of ……………………….. (Month & Year) by and
between ………………… (Name of Contractor), having its office at …………………………………………………….
(Contractor’s office address) (hereinafter called the “Contractor”) and the Airports Authority of India
having its office at NIATAM , Gondia (hereinafter called the “AAI”), the expressions “Contractor” and
“AAI” shall mean their successors, legal representatives or assigns, for Manpower for ATSEP systems at
NIATAM .

WITNESSETH

WHEREAS, AAI invited offers for the Manpower for ATSEP systems at NIATAM , Gondia for TWO
YEARS.
WHEREAS, the Contractor has offered Manpower for ATSEP systems at NIATAM , Gondia for two year
in accordance with their Price Bid dated …………. (Date) and AAI has accepted its offer.

NOW, therefore, in consideration and mutual covenants contained herein, the Contractor and the AAI
(hereinafter referred to as the “parties”) agree that the following document shall be part of this
agreement:

AAI Tender Document including section-I, II, III, IV, all Annexures for the Manpower for ATSEP systems
at NIATAM , Gondia

1. Tender corrigenda no. 1, 2 – if any.

2. Queries raised by AAI during technical evaluation and technical clarifications submitted by the
contractor in response thereof.

3. Reference of LoI/Work Order issued/acceptance of bidder/amendment, if any.

Signed this agreement on …………... Day of ………… Month ……….. Year.

For and on behalf of Contractor For and on behalf of AAI

Signature

Signature
Name of the Executive : …………….. Name of Executive : …………...
Design : ……………………………. Design : …………...

Witness on behalf of Contractor: Witness on behalf of AAI:

Signature: …………………………… Signature: ………………….……………

Name : ………………………………... Name : ……………………………………

Designation: ………………………. Designation : …………………………..

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 AIRPORTS AUTHORITY OF INDIA
NATIONAL INSTITUTE OF AVIATION TRAINING AND MANAGEMENT (NIATAM), BIRSI, GONDIA

Item Rate BoQ

Tender Inviting Authority: AGM (ATSEP), AIRPORTS AUTHORITY OF INDIA, NIATAM, BIRSI, GONDIA.

Name of Work: PROVISION OF MANPOWER FOR SUPPORT SERVICES FOR PROCEDUARAL SIMULATOR
AND OTHER ATSEP UNITS AT NIATAM, Gondia.

Contract No: 2020_AAI_58681

Name of the
Bidder/
Bidding Firm
/ Company :
PRICE SCHEDULE
(This BOQ template must not be modified/replaced by the bidder and the same should be uploaded after
filling the relevent columns, else the bidder is liable to be rejected for this tender. Bidders are allowed to
enter the Bidder Name and Values only )
NUMBER # TEXT# NUMBER TEXT NUMBER # NUMBER # TEXT #

Sl. Item Description Quantity Units BASIC RATE In TOTAL TOTAL

no (Excluding GST) AMOUNT AMOUNT
Figures To be entered Without GST in Words
by the Bidder
Rs. P

1 2 4 5 13 53 55
1 Provision of 1 Skilled Manpower for ATSEP 24 EACH 0.00 INR Zero Only
support services on monthly basis excluding
PF, ESI , Bonus and GST
Total in 0.00 INR Zero Only
Figures
Quoted Rate in Words INR Zero Only

Signature Not Verified

Digitally signed by MOHD SHAFIQUE
USMAN SHAH
Date: 2020.09.29 15:57:26 IST
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Location: eProcurement System for
Central PSUs