Service Manual W11296289 Side X Side Refrigerator PDF

R-126
SERVICE MANUAL
Whirlpool®, Maytag®, Amana®, & IKEA®
Refrigerators
W11296289
FORWARD
This Whirlpool Service Manual (Part No. W11296289), provides the In-Home Service Professional with service
information for the “Whripool®, Maytag®, Amana®, and IKEA® Refrigerators.”
The Wiring Diagram used in this Service Manual is typical and should be used for training purposes only. Always
use the Wiring Diagram supplied with the product tech sheet when servicing the refrigerator.
For specific operating and installation information on the model being serviced, refer to the “Use and Care
Guide” or “Installation Instructions” provided with the refrigerator.
GOALS AND OBJECTIVES

The goal of this Service Manual is to provide information that will enable the In-Home Service Professional to
properly diagnose malfunctions and repair the “Whripool®, Maytag®, Amana®, and IKEA® Refrigerators.”
The objectives of this Service Manual are to:

• Understand and follow proper safety precautions.
• Successfully troubleshoot and diagnose malfunctions.
• Successfully perform necessary repairs.
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our

products by anyone other than authorized In-Home Service Professionals.
©2018 Whirlpool Corporation. Benton Harbor, MI 49022
ii n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators

TABLE OF CONTENTS
Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators
SECTION 1: GENERAL INFORMATION.........................................................................1-01
REFRIGERATOR SAFETY..................................................................................................................... 1-02
PRODUCT SPECIFICATIONS................................................................................................................ 1-03
PRODUCT FEATURES.......................................................................................................................... 1-11
MODEL & SERIAL NUMBER LOCATION.............................................................................................. 1-12
TECH SHEET LOCATION...................................................................................................................... 1-12
MODEL NOMENCLATURE.................................................................................................................. 1-13
SECTION 2: DIAGNOSTICS...........................................................................................2-01
SAFETY............................................................................................................................................... 2-02
DIAGNOSTICS MODE......................................................................................................................... 2-03
SALES DEMO MODE........................................................................................................................... 2-09
SECTION 3: COMPONENT TESTING............................................................................3-01

SAFETY............................................................................................................................................... 3-02
WIRING DIAGRAM............................................................................................................................. 3-03
COMPONENT LOCATION................................................................................................................... 3-09
SECTION 4: COMPONENT ACCESS..............................................................................4-01

REMOVING THE FRONT WHEEL........................................................................................................ 4-02
ACCESSING INTERIOR OF UNIT......................................................................................................... 4-03
REMOVING THE DAMPER.................................................................................................................. 4-03
REMOVING THE FREEZER SHELF....................................................................................................... 4-05
ACCESSING THE FREEZER EVAPORATOR AND COMPONENTS.......................................................... 4-05
ACCESSING THE DISPENSER AREA (REMOVING UI).......................................................................... 4-07
ACCESSING THE MACHINE COMPARTMENT..................................................................................... 4-10
Whirlpool®, Maytag®, Amana® , & IKEA® Refrigerators n iii

Notes
iv n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators

GENERAL INFORMATION
Section 1:
General Information
This section provides general safety, parts, and information for
the “Whirlpool®, Maytag®, Amana®, and IKEA® Refrigerators.”
■■ Refrigerator Safety
■■ Product Specifications
■■ Product Feature
• Control Panel
■■ Model & Serial Label

• Location
• Model Nomenclature
■■ Tech Sheet Location
Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 1-1

GENERAL INFORMATION
Refrigerator Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately

DANGER follow instructions.
You can be killed or seriously injured if you don't follow

WARNING instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
Plug into a grounded 3 prong outlet. Remove doors from your old refrigerator.
Connect to a potable water supply only. Use nonflammable cleaner.
Do not remove ground prong. Keep flammable materials and vapors, such as gasoline,
Do not use an adapter. away from refrigerator.
Do not use an extension cord. Use two or more people to move and install refrigerator.
Disconnect power before servicing. Disconnect power before installing ice maker (on icemaker
Replace all parts and panels before operating. kit ready models only).
Remove doors from your old refrigerator Use a sturdy glass when dispensing ice (on some models).
This appliance is not intended for use by persons Do not hit the refrigerator glass doors (on some models).
(including children) with reduced physical, sensory Children should be supervised to ensure that they do not play
or mental capabilities, or lack of experience and with the appliance.
knowledge, unless they have been given
supervision or instruction concerning use of the
appliance by a person responsible for their safety.
SAVE THESE INSTRUCTIONS
1-2 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators

GENERAL INFORMATION
Product Specifications
Amana® 36" Side by Side Refrigerator with Dual Pad External Ice and Water
Dispenser
AHAM Volumes and Shelf Area
Freezer Volume (Cu Ft) 9.11
Refrigerator Volume (Cu Ft) 15.46
Total Volume (Cu Ft) 24.6
Dimensions
Capacity (FT3, Cu Ft) 24.57
Cabinet Width (IN, inches) 351/2
Cutout Depth (IN, inches) 271/2
Cutout Height (IN, inches) 693/8
Cutout Width (IN, inches) 36
Depth Closed Excluding Handles (IN, inches) 315/8
Depth Closed Including Handles (IN, inches) 341/8
Depth Excluding Doors (IN, inches) 28
Depth With Door Open 90 Degree (IN, inches) 493/8
Depth (IN, inches) 345/8
Height to Top of Cabinet (IN, inches) 685/8
Height to Top of Door Hinge (IN, inches) 691/4
Height (IN, inches) 695/8
Width (IN, inches) 357/8
Description
Type of Refrigerator Side by Side
Details
Advance Foam Insulation NA
Cooling Type Single Evaporator
Exterior
Base Grille Color Black/White
Cabinet Color Black/White
Cabinet Finish Textured
Door Color Black/Stainless Steel/White
Door Finish Smooth
Door Style Contour
Door Swing NA
Handle Color Black/Stainless Steel/White
Handle Material Metal
Handle Type Reach Through Handle
Hidden Hinge Yes
Number of Doors 2
Levelers 2 Black
Wheels 4-Natural

GENERAL INFORMATION
Controls
Automatic Defrost Yes
Location of Controls Exterior Dispenser
Temperature Range -5/+5 FC 33/45 RC
Type of Control Electronic Touch
Water Filter Indicator/Reset Yes
Connected Appliances No
Refrigerator Compartment
Number of Interior Shelves 4
1 Fixed Full-Width Glass
Conventional Shelves 3 Adjustable Full-Width Glass
Spill-Proof Glass Shelves No
Shelf Supports Molded
Humidity-Controlled Drawers 1 Full-Width
Non-Climate Control Drawers 1 Full-Width
Temperature-Controlled Drawers No
1 Dairy
Door Bins 1 Fixed Full-Width
3 Adjustable Gallon
Supplementary Containers No
Lighting Incandescent
Liner Finish White Opaque
Freezer Compartment
Door Type Swing
Shelves 3 Fixed Full-Width Wire
Freezer Number of Shelves 3
Freezer Drawer/Basket 1 Full-Width Lower Plastic
1 Fixed Partial
Light Incandescent
Dispenser
Dispenser Type Exterior Ice and Water
Dispenser Options Filtered Water Measured/Metered Fill
Types of Ice Crushed/Cubed
Dispenser Pad Color Black
Icemaker
Icemaker Factory Installed
Icemaker Location Freezer
Electrical
Amps 7.2
Hz 60
Volts 110

GENERAL INFORMATION
Whirlpool® 36" Wide Side by Side Refrigerator - 25 Cu Ft
Dimensions
Description
Details
Exterior
Base Grille Color White/Black/Grey/Biscuit
Cabinet Color White/Black/Grey/Biscuit
White/Black/Stainless Steel/Sunset Bronze/Fingerprint Resistant Stainless Steel/
Door Color Biscuit
Door Finish Smooth
Door Style Contour
Door Swing NA
Handle Color White/Black/Stainless Steel/Biscuit/Fingerprint Resistant Stainless Steel
Handle Material Stainless Steel
Hidden Hinge Yes
Number of Doors 2
Controls
Location of Controls Interior Up Front/Interior/Exterior Dispenser
Type of Control Electronic Touch/Tap Touch

GENERAL INFORMATION
1 Dairy
3 Adjustable Gallon
Supplementary Containers No/Can Caddy Bin Utility Compartment
Lighting LED
Freezer Compartment
Door Type Swing
1 Fixed Full-Width Plastic
4 Fixed Full-Width Wire
Shelves or
Freezer Number of Shelves 3 or 4 or 5
4 Fixed Full-Width
or
Door Bins 1 Fixed Partial
3 Fixed Full-Width
Light LED
Dispenser
Dispenser Type No Dispenser/Exterior Ice and Water
Dispenser Options Filtered Water Ice Dispenser Lock Night Light
Icemaker
Icemaker Optional/Factory Installed
Icemaker Kit Part Number ECKMF95
Electrical
Hz 60

GENERAL INFORMATION
Dimensions
Description
Details
Exterior
Base Grille Color White/Black/Grey
Cabinet Color White/Black/Grey
Door Color White/Black/Stainless Steel
Door Finish Smooth
Door Style Contour
Door Swing NA
Handle Color White/Black/Stainless Steel
Handle Material Metal
Hidden Hinge Yes
Number of Doors 2
Controls
Location of Controls Interior

GENERAL INFORMATION
1 Dairy
3 Adjustable Gallon
Supplementary Containers No
Lighting LED
Liner Finish White Opaque
Freezer Compartment
Door Type Swing
Shelves 4 Fixed Full-Width Wire
Light LED
Dispenser
Dispenser Type No Dispenser
Icemaker
Icemaker Optional
Icemaker Kit Part Number ECKMF95
Electrical
Amps 7.2
Hz 60
Volts 110

GENERAL INFORMATION
Dimensions
Description
Details
Exterior
Base Grille Color White/Black/Grey/Biscuit
Cabinet Color White/Black/Grey/Biscuit
Cabinet Finish Textured/Smooth
Door Color White/Black/Stainless Steel/Fingerprint Resistant Stainless Steel/Biscuit
Door Finish Smooth
Door Style Contour
Door Swing NA
Handle Color White/Black/Stainless Steel/Biscuit/Print Resist Stainless Steel
Hidden Hinge Yes
Number of Doors 2
Controls
Location of Controls Exterior Dispenser/Interior Up Front
Temperature Range -5/+5 FC 33/45 RC

GENERAL INFORMATION
1 Dairy
3 Adjustable Gallon
Supplementary Containers No/Can Caddy Bin Utility Compartment
Lighting LED
Freezer Compartment
Door Type Swing
3 Adjustable Full-Width Glass
Shelves or
3 Fixed Full-Width Wire
Light LED
Dispenser
Dispenser Type Exterior Ice and Water
Dispenser Options Filtered Water Ice Dispenser Lock Measured/Metered Fill Night Light
Icemaker
Icemaker Factory Installed
Electrical
Hz 60

GENERAL INFORMATION
Product Features
CONTROL PANEL
Refrigerator Control:
Press Refrigerator Temp to view the current set point for the refrigerator.
Press Refrigerator Temp again to adjust the set point. The setting will increase by 1 bar with each press of the button, returning to 1
bar after reaching 5 bar.
After 2 minutes of inactivity, any changes will be saved and the display will return to the home screen.
Freezer Control:
Press Freezer Temp to view the current set point for the freezer.
Press Freezer Temp again to adjust the set point. The setting will increase by 1 bar with each press of the button, returning to 1 bar
after reaching 5 bar.
After 2 minutes of inactivity, any changes will be saved and the display will return to the home screen.

GENERAL INFORMATION
Model & Serial Number Location
Tech Sheet Location

GENERAL INFORMATION
Model Nomenclature
MODEL NUMBER W R S 3 1 5 S N H B
INTERNATIONAL SALES OR
MARKETING CHANNEL
Brand
W = Whirlpool
Platform
R = Freestanding Refrigeration
S = Specialty Refrigeration
U = Undercounter Refrigeration
Z = Freestanding Freezer
Sub Platform/Fuel
T = Top Freezer
S = Side by Side
B = Bottom Freezer
F = French Door
X = FD Double Drawer
X = All Freezer
V = Vertical Pantry
Series
1 = OPP
3 = Low Line
5 = Mid Line
7= High (GOLD)
9= Hero (GOLD)
Feature Level/Key Feature
Feature Level (0-9) OR Derivative (Top Mount)
Feature Level/Key Feature
0 = 10 OR 20 OR 30 Cu Ft
1 = 11 OR 21 Cu Ft
2 = 12 OR 22 Cu Ft
3 = 13 OR 23 Cu Ft
4 = 14 OR 24 Cu Ft
5 = 15 OR 25 Cu Ft
6 = 16 OR 26 Cu Ft
7 = 17 OR 27 Cu Ft
C = Counter Depth
F = Flat
S = Smooth Contour
T = Textured
X = Light Texture, Contour
O = Overlay
K = Trim Kit
B = Beveled Edge
I = In-Door-Ice
N = Non-Dispense
W = Internal Water
D = Dispense Ice & Water
S = Shaved Ice
C = Crushed Ice
F = Field Install Ice Maker, No Water
YEAR PF MARKET INTRODUCTION
F = 2016
G = 2017
H = 2018
J = 2019
COLOR
W = White
T = Bisque/Biscuit
B = Black
S = Black On Stainless

GENERAL INFORMATION
Notes

DIAGNOSTICS
Section 2:
Diagnostics
This section provides diagnostic mode and sales mode
information for the “Whirlpool®, Maytag®, Amana®, and IKEA®
Refrigerators.”
■■ Safety
■■ Diagnostics Mode
■■ Sales Mode

DIAGNOSTICS
For Service Technician Use Only
Safety
DANGER WARNING
Electrical Shock Hazard Electrical Shock Hazard

Only authorized technicians should perform Disconnect power before servicing.
diagnostic voltage measurements. Replace all parts and panels before operating.
After performing voltage measurements, Failure to do so can result in death or
disconnect power before servicing. electrical shock.
Failure to follow these instructions can result in
death or electrical shock.
Voltage Measurement Safety Information

When performing live voltage measurements, you must do the following:
■ Verify the controls are in the off position so that the appliance does not start when energized.
■ Allow enough space to perform the voltage measurements without obstructions.
■ Keep other people a safe distance away from the appliance to prevent potential injury.
■ Always use the proper testing equipment.
■ After voltage measurements, always disconnect power before servicing.
IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics

ESD problems are present everywhere. ESD may damage or weaken the electronic control assembly. The new control
assembly may appear to work well after repair is finished, but failure may occur at a later date due to ESD stress.
■ Use an antistatic wrist strap. Connect wrist strap to green ground connection point or unpainted metal in the
appliance
-OR-
Touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance.
■ Before removing the part from its package, touch the antistatic bag to a green ground connection point or
unpainted metal in the appliance.
■ Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only.
■ When repackaging failed electronic control assembly in antistatic bag, observe above instructions.

DIAGNOSTICS
Diagnostics Mode
Service Information
1. Compressor suction and process stubs may not be interchanged.
2. Refrigerant charge must be applied to high side only.
3. Ice maker and water valve not original equipment on all models.
4. NOTE: Ice maker cycle must be initiated electrically. Do not try to manually start the cycle.
5. Part number can be found on the component.
*Normal operating conditions are viewed when the air and temperature controls are at the mid-sitting freezer section 0 to -5°F and
unit is cycling.
NOTE: Watt and pressure readings will vary and are influenced by the existing condition of the appliance such as the iced-up
evaporator, condition of the condenser, defrost cycle, pull-down time and customer use.
Serviceable Electrical Parts Matrix (Components By Cu Ft Size)
21 Cu Ft 22 Cu Ft 25 Cu Ft Wattage Resistance (Ω)
Serviceable Parts
115 - 127 VAC
EGX60HLC 102
Compressor
W11045354
Run Windings * 1-5
Start Device, Overload See Note
Run Capacitor (If Equipped) See Note
Electric Air Baffle Assembly See Note 12 V DC
Thermistor See Note 2.7 kΩ at 25°C
User Interface Control See Note
Main Control See Note
Defrost Heater See Note 550 - 650
Evaporator Fan Motor See Note 2-9
Condenser Fan Motor See Note 3 - 12
Serviceable Electrical Parts Matrix

EGX60HLC WATTAGE EM3Y60HLP WATTAGE Resistance (Ω)
Serviceable Parts
115 - 127 VAC 115 - 127 VAC
Compressor W11045354 102 W11181053 109
Run Windings - - 1-5
Start Device, Overload See Note See Note
Run Capacitor (If Equipped) See Note See Note
Electric Air Baffle Assembly See Note 12 V DC See Note 12 V DC
Thermistor See Note See Note 2.7 kΩ at 25°C
User Interface Control See Note See Note
Main Control See Note See Note
Defrost Heater See Note 550 - 650 See Note 550 - 650
Evaporator Fan Motor See Note 2-9 See Note 2-9
Condenser Fan Motor See Note 3 - 12 See Note 3 - 12

DIAGNOSTICS
Performance Data * (Normal Operating Conditions)
System Pressure (PSIG)
AMB Watts
High Side Low Side
EG Series
70° 140 +/- 20 95 +/- 20 - 7 To 3
90° 150 +/- 20 135 +/- 20 - 4 To 3
110° 170 +/- 20 185 +/- 20 - 2 To 4
EM3 Series
70° 120 +/- 20 120 +/- 20 - 6 To 3
90° 130 +/- 20 160 +/- 20 - 4 To 3
110° 140 +/- 20 220 +/- 20 - 2 To 4
Compressor Options - Refer To Applicable Design

(Oil cooler not present on all compressors)
EMBRACO EMBRACO
(OIL COOLER IS OPTIONAL)
SUCTION TUBE
SUCTION TUBE DISCHARGE TUBE
PROCESS TUBE
DISCHARGE
PROCESS TUBE
OIL COOLER
EG SERIES EM3 SERIES
Service Key Assignment

OO CRUSH
●● OO OO OO OO OO OO CUBE OO ●● OO OO OO OO
LED1 LED2 LED3 LED4 LED5 LIGHT LOCK LED6 LED7 LED8 LED9 LED10
SW1 SW2 SW3 SW4 SW5

During the first five minutes after a power on, put setting temperature at the minimum position for both RC and FC.
Afterward, hold "FREEZER TEMP" and "ICE TYPE" keys for 3 seconds to enter service mode.
After entering service mode, all LEDs will turn on to verify all LEDs can turn on.
To proceed to service steps, a user shall press all 5 keys individually from left to right to turn off all LEDs and validate touch function.
NOTE: For smooth operation of user interface key activation, wait at least 1 second between each press, to let the system toggle
between service steps.
KEYS DESCRIPTION
SW2 = Light Key Increment Key: Advance to next step
SW4 = Lock Key Decrement Key: Go back to the previous step
SW5 = RC Temp Key Change Setting Key: Turn ON/OFF load, PAUSE/RUN specific test
NOTE: For IDI model with twist tray ice maker, upon entry into service, an ice maker is enabled and a homing operation is performed,
this is to avoid of any other load interference when SANKYO IM is performing the Homing operation.
The LEDs on the FREEZER TEMP section will show the step number while the LEDs above REFRIGERATION TEMP section will show the
feedback. Steps 29 to 35 apply only for models with twist tray maker in the door (IDI).

DIAGNOSTICS
Step Step Code Component Action Feedback
1 ●● OO OO OO OO FC Sensor Entry: Display step number & start Open sensor display:
LED1 LED2 LED3 LED4 LED5 sensor check.
●● OO OO OO OO
Do: Read the current temperature of LED6 LED7 LED8 LED9 LED10
the FC thermistor and compare the
value. Short sensor display:
Exit: Stop sensor readings. OO OO ●● OO OO
LED6 LED7 LED8 LED9 LED10
Pass test display:
OO ●● ●● ●● OO
Sensor status blank until gets a
valid reading
OO OO OO OO OO
2 OFF NONE OFF OFF
3 ●● ●● OO OO OO RC Sensor Entry: Display step number & start Open sensor display:
LED1 LED2 LED3 LED4 LED5 Step Code: sensor check.
●● OO OO OO OO
the RC thermistor and compare the
value. Short sensor display:
Pass test display:
OO ●● ●● ●● OO
valid reading
OO OO OO OO OO
4 OFF NONE OFF OFF
5 ●● ●● ●● OO OO Defrost Entry: Display step number & start Open sensor display:
LED1 LED2 LED3 LED4 LED5 Sensor sensor check.
●● OO OO OO OO
the Defrost thermistor and compare
the value. Short sensor display:
Pass test display:
OO ●● ●● ●● OO
valid reading
OO OO OO OO OO
6 OFF NONE OFF OFF
7 ●● ●● ●● ●● OO Compressor Entry: Display step number & turn ON N/A
LED1 LED2 LED3 LED4 LED5 & Cond Fan the Cond fan.
Do: Service user to monitor load.
Exit: Load off.
8 OFF NONE OFF OFF

DIAGNOSTICS
9 OO OO OO OO ●● Damper Open Entry: Display step number & open N/A
LED1 LED2 LED3 LED4 LED5 damper.
Do: Service user to monitor the damper
position.
Exit: Damper close.
10 OFF Damper close OFF OFF
11 OO OO OO ●● ●● Damper Entry: Display step number & turn on N/A
LED1 LED2 LED3 LED4 LED5 heater ON damper heater.
Do: Service user to monitor the damper
heater.
Exit: Load off.
12 OFF NONE OFF OFF
13 OO OO ●● ●● ●● Defrost Entry: Display step number & turn on N/A
LED1 LED2 LED3 LED4 LED5 Heater ON the heater.
Do: Service user to monitor the load.
Exit: Load off.
14 OFF NONE OFF OFF
15 OO ●● ●● ●● ●● Evaporator Entry: Display step number & turn on N/A
LED1 LED2 LED3 LED4 LED5 Fan ON the EVAP fan.
Exit: Load off.
16 OFF NONE OFF OFF
17 ●● OO OO OO ●● Dispenser Entry: Display step number & turn on N/A
LED1 LED2 LED3 LED4 LED5 light ON the dispenser lights.
Exit: Load off.
18 OFF NONE OFF OFF
19 ●● OO OO ●● ●● Water Entry: Display step number. NOTE: Water valve will remain
LED1 LED2 LED3 LED4 LED5 Dispenser Do: Press the water paddle to activate on after paddle release, to exit
Valve valve and monitor load. press key SW2 (Light).
Exit: Load off.
20 OFF NONE OFF OFF
21 ●● OO ●● ●● ●● RC door Entry: Display step number. Door Open: Internal RC lights
LED1 LED2 LED3 LED4 LED5 switch input Do: Lights will have to be verified on ON.
the product. Door Closed: Internal RC lights
Exit: N/A. OFF.
22 OFF NONE OFF OFF
23 ●● ●● OO ●● ●● FC door Entry: Display step number. Door Open: Internal FC lights
LED1 LED2 LED3 LED4 LED5 switch input Do: Lights will have to be verified on ON.
the product. Door Closed: Internal FC lights
Exit: N/A. OFF.
24 OFF NONE OFF OFF
25 ●● ●● ●● OO ●● Ice Paddle Entry: Display step number. Paddle Pressed:
LED1 LED2 LED3 LED4 LED5 Do: User to press ice paddle. Service ●● OO OO OO OO
user to monitor the display feedback. LED6 LED7 LED8 LED9 LED10
Exit: N/A.
NOTE: No water is dispensed in
this step.
26 OFF NONE OFF OFF

DIAGNOSTICS
27 ●● OO OO ●● OO Water Paddle Entry: Display step number. Paddle Pressed:
LED1 LED2 LED3 LED4 LED5 Do: User to press water paddle. Service ●● OO OO OO OO
user to monitor the display feedback. LED6 LED7 LED8 LED9 LED10
Exit: N/A.
NOTE: No water is dispensed in
this step.
28 OFF NONE OFF OFF
29 ●● OO ●● OO OO Ice harvest RC Feedback information
LED1 LED2 LED3 LED4 LED5 1. Blank = Until get a valid
reading
OO OO OO OO OO
2. IM harvest cycle is ON
●● OO OO OO OO
3. IM harvest cycle is OFF
●● ●● OO OO OO
4. Ice bucket full detected
●● ●● ●● OO OO
5. Ice bucket not full
●● ●● ●● ●● OO
6. Switch faulty or motor
(Timeout = 20 seconds)
●● ●● ●● ●● ●●
30 OFF NONE OFF OFF
31 ●● ●● OO ●● OO Ice maker Entry: Display step number. Upon entry RC Feedback information
LED1 LED2 LED3 LED4 LED5 water fill test to this step, there will be a 3 seconds
delay, and then the ice tray will be 1. Configuration to start
moved to the home position. OO OO OO OO OO
Do: After the tray has reached home LED6 LED7 LED8 LED9 LED10
position, the "CHANGE SETTING KEY" 2. Ice tray moving to the home
will start an ice maker fill (only 100 ml position
+/- 10). Service user to monitor the
display feedback. ●● OO OO OO OO
Exit: Clear feedback information. LED6 LED7 LED8 LED9 LED10
3. Water fill OFF
NOTE: At step entry the water fill ●● ●● OO OO OO
cycle default to OFF. Prior entry of this
run step 29, make sure the ice tray is LED6 LED7 LED8 LED9 LED10
empty. Before proceeding with water 4. Water fill ON
fill, otherwise, double fill will occur.
Make sure to proceed with step 29 ●● ●● ●● OO OO
after water fill test to leave tray empty LED6 LED7 LED8 LED9 LED10
when finishing service. Ice bucket must
be in place to run this test.
32 OFF NONE OFF OFF

DIAGNOSTICS
33 ●● OO ●● OO ●● SANKYO Entry: Display step number. Open sensor display
LED1 LED2 LED3 LED4 LED5 Ice maker Do: Read the current temperature
- Ice tray ●● OO OO OO OO
of the ice maker tray, thermistor and LED6 LED7 LED8 LED9 LED10
thermistor compare this value. This information
shall be dynamically updated every Short sensor display
second. Service user to monitor the OO OO ●● OO OO
display feedback.
Exit: Clear feedback information.
Pass test display
NOTE: For models without twist tray OO ●● ●● ●●
OO
ice maker, the feedback will read as LED6 LED7 LED8 LED9 LED10
open.
valid reading
OO OO OO OO OO
34 OFF NONE OFF OFF
35 ●● ●● ●● ●● ●● Service Last step in service N/A
LED1 LED2 LED3 LED4 LED5 completed
Service Mode Steps For Athena Control D 6 (MIN

During the first 30 seconds after power up the product, press POSITION)
TEMP setting button, until is located min position, then hold the
refrigerator door switch to simulate the door is closed, and at
the same time hold press refrigerator TEMP button for 5 seconds
until the board enters service mode.
System Action
Into service state mode, all temperature LEDs turn on for and
turn OFF after 10 seconds.
A user must use the SW1 button to advance steps into service Replace
mode. User shall wait 3 seconds between each keypress to allow Water D7
the system stabilization. Filter
All sensors will be tested without required action from service
personnel. This action is taken after the heater off.
After last step press SW1 to exit service mode, user interface will
reset to the last mode and start the power-up state. D8
Coldest
Switch Display Information

Load
Press D9 D8 D7 D6
0 □□ □□ □□ □□ Start condition Ideal
1 □□ □□ ɃɃ □□ Compressor On D9
2 □□ □□ □□ □□ Compressor Off
3 □□ ɃɃ □□ □□ Heater On
4 □□ □□ □□ □□ Heater Off
5 ɃɃ □□ □□ □□ Not Used
6 □□ □□ □□ □□ Display Fail Message
7 Return To Normal
□□ ɃɃ □□ □□
OP (Default To Med)
The fail information is shown below with the LEDs turned ON,
this will appear in step 6 from the above table. Water Filter Reset
NOTE: If step 6 shows all LEDs blank means that board drivers Hold 3 sec
and sensors are working correctly.
SW1

DIAGNOSTICS
Display Fail Message State Table
Display Information
LEDs ON (No Blinking) when Illuminated
D9 D8 D7 D6
□□ □□ ɃɃ □□ Main Board (Heater driver or compressor driver)
□□ ɃɃ □□ □□ Refrigerator Sensor
ɃɃ □□ □□ □□ Defrost Sensor
ɃɃ ɃɃ □□ □□ Refrigerator & Defrost Sensor
□□ ɃɃ ɃɃ □□ Main Board + Refrigerator Sensor
ɃɃ □□ ɃɃ □□ Main Board + Defrost Sensor
ɃɃ ɃɃ ɃɃ □□ Multiple Failures (Sensors + Drivers)
For Display Model Only:
For water filter indicator reset LED test, press and hold TEMP button for 3 seconds until the water filter LED blinks to verify LED
function.
For dispenser function, use the wiring diagram for reference to validate all connections and switch operation.
Sales Demo Mode

CUDA 17 IDI & DPLUS
Water Filter Reset & Showroom Mode
SHOWROOM Mode Use Case System Feedback Reference

To enter showroom mode The system enters in Showroom mode. Fake normal mode is normal
UI performs "showroom animation": mode with all cooling loads
1. Within 2 minutes after power- off.
up, press and hold (RC & FC • All five LEDs (RC & FC TEMP LEDs) turn on one by one from
TEMP keys) for 5 seconds. left to right and then right to left and keep cycling. (Cycling
rate: 1 cycle per second).
• Showroom mode does not activate sleep mode.
• If there is no user action during 2 minutes of showroom
mode, the animation will stop and then UI behaves (fake) as
normal mode.
• During the animation, if the user touches any key, the
animation will stop and UI behaves as a fake normal mode.
• During fake normal mode, after two minutes without user
interaction, the animation will start again to indicate that UI
is in showroom mode.
Press (FC TEMP SETTING or RC TEMP The recommended temperature setting (i.e. <colder>) is on.
SETTING) key in the showroom Then UI behaves (fake) as normal mode if the user presses any
mode. key again, except that cooling stays off in showroom mode and
no temperature setting is saved.
Press (LIGHT) Key in show room Behavior will be same as normal operation.
Press (ICE TYPE) key in show room Ice-type LED changes between crush when the user presses the
mode. Ice Type key.

DIAGNOSTICS
CUDA 17 D Iite & Non Disp
Water Filter Reset & Showroom Mode
Replace
Water
Filter
Coldest
Ideal
Water Filter Reset

Hold 3 sec
Showroom Mode Use Case System Feedback

To enter showroom mode The system enters into Showroom mode.
1. Within 2 minutes after power-up, toggle (TEMP SETTING) UI performs "showroom mode":
button till <MAX> is on. • All four LEDs turns on one by one from top to bottom and
2. Hold DOOR SWITCH to simulate door close. then bottom to top and keep cycling. (Cycling rate: 1 cycle per
second)
3. Press and hold (TEMP SETTING) for 3 seconds.
Press (TEMP SETTING) button in showroom mode. LEDs stop cycling. The recommended temperature setting (i.e.
<colder>) is on. Then UI behaves (fake) as normal mode if user
presses (TEMP SETTING) button again, except that cooling stays
off in the showroom mode and no temperature setting is saved.
User inactivity for 3 seconds UI returns to "showroom animation".
To exit showroom mode UI exits showroom mode and returns to normal mode with the
default setting.
1. Toggle (TEMP SETTING) button will <MAX> is on.
2. Hold DOOR SWITCH to simulate door close.
3. Press and hold (TEMP SETTING) for 3 seconds.
Power interval during showroom mode. UI returns to Normal mode after a power reset or power failure.

DIAGNOSTICS
Notes

DIAGNOSTICS
Notes

COMPONENT TESTING
Section 3:
Component Testing
This section provides the wiring diagram and component location
for the “Whirlpool®, Maytag®, Amana®, and IKEA® Refrigerators.”
■■ Safety
■■ Wiring Diagram
■■ Component Location

COMPONENT TESTING
Safety
DANGER WARNING

Only authorized technicians should perform Disconnect power before servicing.
diagnostic voltage measurements.
Replace all parts and panels before operating.
After performing voltage measurements, Failure to do so can result in death or
disconnect power before servicing.
electrical shock.
Failure to follow these instructions can result in
death or electrical shock.
Voltage Measurement Safety Information

When performing live voltage measurements, you must do the following:
■ Verify the controls are in the off position so that the appliance does not start when energized.
■ Allow enough space to perform the voltage measurements without obstructions.
■ Keep other people a safe distance away from the appliance to prevent potential injury.
■ Always use the proper testing equipment.
■ After voltage measurements, always disconnect power before servicing.
IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics

ESD problems are present everywhere. ESD may damage or weaken the electronic control assembly. The new control
assembly may appear to work well after repair is finished, but failure may occur at a later date due to ESD stress.
■ Use an antistatic wrist strap. Connect wrist strap to green ground connection point or unpainted metal in the
appliance
-OR-
Touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance.
■ Before removing the part from its package, touch the antistatic bag to a green ground connection point or
unpainted metal in the appliance.
■ Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only.
■ When repackaging failed electronic control assembly in antistatic bag, observe above instructions.

COMPONENT TESTING
Wiring Diagram
Wiring diagram A for models:
WRS321SDHB, WRS321SDHB01, WRS321SDHB02, WRS321SDHV, WRS321SDHV01, WRS321SDHV02, WRS321SDHW, WRS321SDHW01,
WRS321SDHW02, WRS321SDHZ, WRS321SDHZ01, WRS321SDHZ02, WRS325SDHB, WRS325SDHB01, WRS325SDHB02, WRS325SDHV,
WRS325SDHV01, WRS325SDHV02, WRS325SDHW, WRS325SDHW01, WRS325SDHW02, WRS325SDHZ, WRS325SDHZ01, WRS321SDHB,
WRS321SDHB00, WRS321SDHV, WRS321SDHV00, WRS321SDHW, WRS321SDHW00, WRS321SDHZ, WRS321SDHZ00, WRS325SDHB,
WRS325SDHB00, WRS325SDHV, WRS325SDHV00, WRS325SDHW, WRS325SDHW00, WRS325SDHZ, WRS325SDHZ00.
VOLTAGE TEST POINTS THESEUS

CONNECTOR FROM COLOR TO COLOR SPECIFICATIONS
P1-1 BK P1-2 WH 120 VAC Input constant from Power Cord
P1
P1-2 WH P1-4 RD 120 VAC Output to Compressor/Condenser Fan when cooling
P2-1 YL/RD P1-1 BK 120 VAC Input FC Light switch feedback
P2-4 YL P1-1 BK 120 VAC Input FC Light switch feedback
P2
P2-6 RD/WH P1-2 WH 120 VAC Output to Evaporator Fan when cooling
P2-7 BR P1-2 WH 120 VAC Output Defrost Heater when defrosting
P3-4 V P1-2 WH 120 VAC Output to Water Valve when water dispensing
P3-5 LB P1-1 BK 120 VAC Input FC Door switch
P3
P3-6 GY/OR P1-2 WH 120 VAC Output to Cube Solenoid when dispensing cube
MAIN P3-8 BU P1-2 WH 120 VAC Output to Auger Motor when dispensing ice
CONTROL
(ACU) P4-1 OR P4-4 LB 12.7 VDC Output to User Interface
P4
P4-3 GY DATA COMMUNICATION
P5-1 GY P5-2 GY 5 VDC Input RC Thermistor
P5
P5-3 TN P5-4 TN 5 VDC Input FC Thermistor
P8-1 PK P8-2 PK 5 VDC Input Defrost Thermistor
P8
P8-7 V P8-8 RD 12.7 VDC Output to Dispenser LED
P70-7 BU 12 VDC Pulse Damper Stepper Motor coil A +
P70
P70-8 BH 12 VDC Pulse Damper Stepper Motor coil A -
P11-1 YL 12 VDC Pulse Damper Stepper Motor coil B +
P11 P11-2 RD 12 VDC Pulse Damper Stepper Motor coil B -
P11-3 BR P11-4 BR 12 VDC Output to damper Heater
VOLTAGE TEST POINTS MINOTAUR
J1-1 LB J1-4 OR 12.7 VDC Output to User Interface
HMI J1
J1-2 GY DATA COMMUNICATION

TO_FC_LIGHT_SW
NO COMMON
FC LIGHT 1 1
BK
NC 2 2
LB
SWITCH 3 3
YL
ICE DISP HARNESS
DISPENSER MOTOR
TO DISPENSER MOTOR
TO_WIRE_ASSY_IM
M WH
1 1
WH
ICE 2 2
BK RC LINER HARNESS
BU MAKER 3 3
TN
4 4
TO DISPENSER MOTOR GN/YL
GN/YL
TO DISPENSER MOTOR GND TO_WIRE_ASSY_AUGER_MOTOR TOP_CRB3_2
RC LAMP MID2
YL WH/TN
1 1
YL YL
2 2
GY/OR GY/OR
3 3 TO_CRISPER_BULB_3
1 1 1 1 GY/OR WH
CUBE/CRUSHED 2 2 WH/TN
4 4
2 2 WH
SOLENOID WH 5 5
YL/RD
6 TOP_CRB3_1
TO CUBE/CRUSHED SOLENOID WH
6
WH
7 7
WH WH
8 8 GN/YL
GN/YL
9 GN/YL TO_CRB2_2
BU 9 BU
FC LAMP TO LIGHT SOCKET WH/TN
RC LAMP MID1
TO_WIRE_ASSY_FREEZER_LINER WH/TN
YL
TO_CRISPER_BULB_2
YL/RD
WH/TN YL/RD
TO LIGHT SOCKET TO_CRB2_1
TO CRB1_2
FAN,EVAP,HTR HARNESS WH/TN
RC LAMP TOP
WH/TN
EVAP TO DEFROST THERMAL
TO_CRISPER_BULB_1
HEATER HEATER PH FUSE PH
YL/RD
1 1
BR BR YL/RD
THERMAL TO_CRB1_1
FUSE NU
1 1
WH WH TO_LIGHT_SWITCH_2
YL/RD 1 1
TO DEFROST HATER NU
NC
YL/RD COMMON NO
GN/YL TO_WIRE_ASSY_EVAP_HRN SWITCH
TO HTR GND PK 1 1 PK BK/WH
GN/YL 2 2
GN/YL
FAN MOTOR GN/YL 3 3 GN/YL TO_LIGHT_SWITCH_1
TO FAN MOTOR PH PK
4
PK
BK 4
M RD/WH
BK 5 5
WH 6 6
WH 7 7
WH RD/WH RD/WH
BR 8 8 BR (OPTIONAL)
TO FAN MOTOR NU 9 9 DAMPER HEATER
GN/YL WH WH
TO FAN MOTOR GND WH WH BK
TO_WIRE_ASSY_LINER_FC
BK
EVAP SENSOR TO_EVAP_SENSOR TO_DAMPER_HARN DAMPER B+
1 1
PK 1 1
2 2 BR
PK
BR
2 2 BU M
3 3
BU
4 4
WH WH
RD
5 5 DAMPER C+
GN/YL 6 6
(OPTIONAL) TO_FRONT_ YL
PADDLE HARNESS SS DOOR HEATER
GN/YL
TN
7 7 RD M
RAIL_GROUND 8 8
TN
ICE PADEL DISPENSE 9 9
HEATER
TO_DISPENSE_HEATER TO_WIRE_ASSY_DOOR_HV BK
10 10
YL
BK FC SENSOR
1
1
1 1 1 1
GY LB LB
2 2 BK
TN GN/YL 2 2
GN/YL
3 3 BK
WH WH RC SENSOR
2
2
TO GND TO_WIRE_ASSY_FR_HV WH
TO_J1_UI WH
TO_WIRE_ASSY_FR_LV
1 1 1
V 1 LB OR OR
1
1
V
GY
2
UI 2 GY GY
2 2
GY
PK PK 3
3 LB
3 3
LB
2
2
4 4 4
WATER PADEL TN 4 OR RD RD
5 5
V V
TO_J3_UI 6 6
BK/WH
WH/TN
GY/OR
YL/RD
RD/WH
GN/YL
GN/YL
WH
WH
OR
GY
RD
RD
BU
BR
BR
PK
PK
BK
BK
TN
TN
LB
YL
TO_WIRE_ASSY_DOOR_LV
YL
BU
BR
WH
V
TN
LB
LB
BK
BK
1 2 3 4 5 6 7 8 9 TO_WIRE_ASSY_ 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 1112 13 14
TO_DISPENSER_LED TO_WIRE_ASSY_UNIT_FR_1 UNIT_FR_2 TO_UNIT_RC
1 1
RD TO _WIRE_ASSY TO _WIRE_ASSY_RC_LNR
LED DISPENSER 2 2
UNIT HARNESS TO_WIRE_ASSY_FR_LNR_1 1 2 3 4 5 6 7 8 9 10 11 12
V 1 2 3 4 5 6 7 89 _FR_LNR_2 1 2 3 4 5 6 7 8 9 10 1112 13 14
TO_CHASSIS_GROUND
BK SMOOTH
BK RIBBED
GY/OR
YL/RD
WH
WH
WH
OR
GY
GY
RD
GY
RD
BU
BR
BR
TN
TN
RD/WH
PK
PK
YL
LB
YL
GN/YL
GN/YL
BK
V
WH
BU
BR
BK
TN
LB
GN/YL
GN
WH ACU
SPL NU
TO_P1
BK BK 1
BK SPL PH
WH 2
3
RD 4
POWER CORD
TO_P2
BK RIBBED
L2
GND
BR 7
BK SMOOTH RD/WH 6
L1
5
GN YL 4
3
2
YL/RD 1
TO_P3
1
2
3
V 4
LB 5
GY/OR 6
7
BU 8
TO_P4
OR 1
2
GY 3
LB 4
TO_P5
GY 1
GY 2
TN 3
TN 4
TO_P70
1
2
3
4
5
6
BU 7
WH 8
9
TO_P8
PK 1
PK 2

3
4
5
6
V 7
RD 8
TO_P11
YL 1
RD 2
BR 3
GN/YL
GY
GY
WH
WH
BR
LB
LB
4
WH
WH
RD
RD
TN
WH
WH
WH
RD
V
5
TO_COMPRESSOR
1 2 3 4
_GROUND
1
2
1
2
1 2
TO_CONDENSOR_FAN TO_WIDE TESTER TO_P5_WATER VALVE TO_P5_IM VALVE
1 2
2
1
TO_COMPRESSOR
1 2 3 4
2
1
2
1
COMPRESOR
WATER DISP WATER VALVE ICE MAKER WATER VALVE
M
COND FAN
COMPONENT TESTING
Wiring diagram A
COMPONENT TESTING
Wiring diagram B for models:
ASI2575GRB, ASI2575GRB01, ASI2575GRS, ASI2575GRS01, ASI2575GRW, ASI2575GRW01, WRS315SDHB, WRS315SDHB01,
WRS315SDHM, WRS315SDHM01, WRS315SDHT, WRS315SDHT01, WRS315SDHW, WRS315SDHW01, WRS311SDHB, WRS311SDHB00,
WRS311SDHB01, WRS311SDHM, WRS311SDHM00, WRS311SDHM01, WRS311SDHM02, WRS311SDHT, WRS311SDHT00,
WRS311SDHT01, WRS311SDHW, WRS311SDHW00, WRS311SDHW01, WRS311SDHZ, WRS311SDHZ00, WRS311SDHZ01,
WRS315SDHB, WRS315SDHB00, WRS315SDHM, WRS315SDHM00, WRS315SDHM02, WRS315SDHT, WRS315SDHT00, WRS315SDHW,
WRS315SDHW00, WRS315SDHZ, WRS315SDHZ00, WRS315SDHZ01.
VOLTAGE TEST POINTS ATHENA

J2-1 PK J2-2 PK 5 VDC Input Evaporator Thermistor
J2
J2-3 GY J2-4 GY 5 VDC Input Refrigerator Thermistor
MAIN CONTROL 120 VAC input FC Light switch feedback when the door is
JP1-1 YL JP1-3 BK
(ACU) open
JP1 JP1-2 BR JP1-6 WH 120 VAC Output Defrost Heater when defrosting
JP1-3 BK JP1-6 WH 120 VAC Input Constant from Power Cord
JP1-4 RD JP1-6 WH 120 VAC Output to Compressor and Fans when cooling

COMPONENT TESTING
Wiring diagram B
LIGHT SWITCH
TO_LIGHT_SWITCH FC LINER HARNESS
NO COMMON 1 1
WH
NC 2 2
LB
3 3
YL
TO_WIRE_ASSY_ICE_MAKER
1 1
WH
2 2
BK
ICE
3 3
MAKER TN
4 4
GN/YL
DISPENSER MOTOR
TO DISPENSER MOTOR
M WH
BU CONTROL BOX ATHENA HARNESS TO_J2_ATHENA
TO DISPENSER MOTOR PK 1
PK 2
GN/YL
TO DISPENSER MOTOR GND 1 1 GY 3
WH WH
2 2 GY 4
PK PK
TO_WIRE_ASSY_FREEZER_LINER TO_ICE_DISPENSER_AND_LIGHT
3 3
YL
TO CUBE/CRUSHED SOLENOID YL 1 1
YL
PK PK
4 4
2 2
GY/OR GY/OR WH/RD ATHENA
5 5
3 3
1 1 6 6
CUBE/CRUSHED 4 4
BK BR BR
WH/TN BK YL 1
2 2
SOLENOID 5 5
7 7
8 8 BR 2
RD RD
6 6
WH WH 9 9 BK 3
7 7 BK BK
WH WH/TN RD 4
TO CUBE/CRUSHED SOLENOID 8 8
10 10
GN/YL GN/YL 11 11 5
9 9 GN/YL YL YL
BU BU WH 6
12 12
FC LAMP TO LIGHT SOCKET 13 13

TO_JP1_ATHENA
YL 14 14
TO_RC_CONTROL_BOX TO_WIRE_ASSY_FC_LINER
WH/TN
TO LIGHT SOCKET
WH
WH
GY
GY
BK
BK
YL
YL
ICE DISPENSER HARNESS 1 2 3 4 5 6 7 8
TO_WIRE_ASSY_RC_LINER
TO_CONTROL_BOX_RC RC LINER HARNESS

THERMAL_FUSE_PH 1 2 3 4 5 6 7 8
EVAP HEATER TO_DEFROST_HEATER_PH
WH
WH
GY
GY
BK
BK
YL
YL
1
1 1 BR BR
1 1
1
WH WH
TO_DEFROST_HEATER_NU THERMAL_FUSE_NU TO_FREEZER_COMPARTMENT
PK 1 1 PK TO RC SENSOR RC SENSOR
2 2 1 1
GN/YL GN/YL GN/YL GY BK
TO HTR GND GN/YL 3 3 GN/YL
2 2
PK PK GY BK
4 4 BK
BK BK
5 5
BK BK
6 6
WH WH
FAN MOTOR WH
7 7
RD/WH RD/WH
TO_FAN_MOTOR 8 8
M 1 BR BR
1
RD/WH 9
WH 9 WH
2 2
WH WH WH
TO_WIRE_ASSY_LINER_FC
WH
WH
BK
BK
BK
BK
BK
BK
YL
YL
YL
YL
YL
YL
YL
YL
GN/YL
TO_FAN_MOTOR_GND
EVAP SENSOR TO_EVAP_SENSOR

1 1
PK
2 2
PK
FAN,EVAP,HEATER HARNESS
NC
COMMON NO
TO_RC_SWTICH TO_TOP_BULB TO_CRISPER_BULB_1 TO_CRISPER_BULB_2
GN/YL
GN/YL
RD/WH
GN/YL
GN/YL
WH/RD
WH/TN
GN/YL
WH
WH
BK
BK
BU
VT
LB
BK
BK
BK
RD
TN
VT
1 2 3 4 5 6 7 8 9 1 2 3 1 2 3 4
TO_UNIT_COMPARTMENT TO_FRONT_RAIL_GND TO_DOOR_HARNESS_1 TO_DOOR_HARNESS_2
TO WIRE ASSY-FC LNR, NONIDI, CUDA, LED SERIES TO_DOOR_HARNESS_1 TO_DOOR_HARNESS_2

1 2 3 4 5 6 7 8 9 1 2 3 1 2 3 4
BK SMOOTH
WH/RD
BK RIBBED
WH/TN
GN/YL
GN/YL
WH
RD
RD
TN
V
BU
BK
TN
LB
V
POWER CORD
BK RIBBED
L2
GND
BK SMOOTH
L1
1 1
WH/TN
2 2 LB LB
V
LB
SPL A
GN/YL
GN/YL
TO WATER DISP WATER VALVE BK BK

BK
GY SPL C
SPL B GY GY
1 1
TN
TO CHASSIS GND 2 2
WH
WH
WH/RD
TO ICE MAKER WATER VALVE
GN/YL
BU
GY
BK
LB
GY
GY
TN
V
BK
LB
TO_DISPENSER_HEATER 1 2 3 4
1 2 TO_PADEL
1 2 1 2 3 4 5 6
TO_WIRE_ASSY_DOOR
TO_SWITCH_PACK_ASSY
WH
WH
1 2 3 4
RD
WH
RD
DISP_GND
GY
GY
TN
V
TO COMPRESSOR 1 2 3 4
1 2 TO COND FAN
DISPENSER HEATER TO LED DISPENSER
1 2
1 2 3 4 1 2
1 2
GY
V
GY
TN
LED DISPENSER
RD
VT
TO_ICE_PADEL TO_WATER_PADEL
COMPRESOR
M 1 2 1 2 RD
1 2 1 2
COND FAN
ICE PADEL WATER PADEL
PADDLE HARNESS
UNIT HARNESS

COMPONENT TESTING
Wiring diagram C for models:
WRS312SNHB01, WRS312SNHW01, WRS315SNHB, WRS315SNHB01, WRS315SNHM, WRS315SNHM01, WRS315SNHW,
WRS315SNHW01, WRSA15SNHN, WRSA15SNHN01, WRSA15SNHZ, WRSA15SNHZ01, WRS312SNHB, WRS312SNHB00, WRS312SNHM,
WRS312SNHM00, WRS312SNHM01, WRS312SNHW, WRS312SNHW00, WRS315SNHB, WRS315SNHB00, WRS315SNHM,
WRS315SNHM00, WRS315SNHW, WRS315SNHW00, WRSA15SNHN, WRSA15SNHN00, WRSA15SNHZ, WRSA15SNHZ00.
VOLTAGE TEST POINTS ATHENA

J2-1 PK J2-2 PK 5 VDC Input Evaporator Thermistor
J2
J2-3 GY J2-4 GY 5 VDC Input Refrigerator Thermistor
MAIN CONTROL 120 VAC Input FC Light switch feedback when the door is
JP1-1 YL JP1-3 BK
(ACU) open
JP1 JP1-2 BR JP1-6 WH 120 VAC Output Defrost Heater when defrosting
JP1-3 BK JP1-6 WH 120 VAC Input constant from Power Cord
JP1-4 RD JP1-6 WH 120 VAC Output to Compressor and Fans when cooling

COMPONENT TESTING
Wiring diagram C
CONTROL BOX ATHENA HARNESS
FC LINER HARNESS TO J2 ATHENA

PK 1
FC LIGHT SWITCH
TO LIGHT SWITCH 1 PK 2
1 1
NO COMMON WH WH
WH
GY 3
2 2
NC PK PK
GY 4
3 3
PK PK
YL
4 4
TO LIGHT SWITCH 2
5 5
ATHENA
6 6
BR BR
7 7
YL 1
8 8
RD RD
BR 2
9 9
BK BK
BK 3
10 10
OPTIONAL 11 11
RD 4
TO WIRE ASSY-ICE MAKER YL YL
5
1 1 GN/YL 12 12
WH 6
2 2 TN 13 13
ICE
TO JP1 ATHENA
MAKER 3 3 BK 14 14
4 4 WH TO RC CONTROL BOX TO WIRE ASSY LINER FC
TO LIGHT SOCKET 2
YL
WH
WH
GY
GY
BK
BK
YL
YL
YL
1 2 3 4 5 6 7 8
TO WIRE ASSY LINER RC
1 2 3 4 5 6 7 8
FC LAMP TO CONTROL BOX RC
WH
WH
GY
GY
BK
BK
YL
YL
BK
BK
TO LIGHT SOCKET 1
RC SENSOR
FAN,EVAP,HEATER HARNESS TO RC SENSOR
EVAP HEATER THERMAL FUSE PH 1 1
TO DEFROST HEATER PH GY BK
2 2
1 1 GY BK
BR BR
1 1
WH WH
THERMAL FUSE NU
TO DEFROST HATER NU
GN/YL
TO FREEZER COMPARTMENT
TO HTR GND
PK 1 1 PK
GN/YL 2 2 GN/YL
GN/YL GN/YL GN/YL
PK
TO FAN MOTOR GND PK 3 3
BK
BK
YL
YL
WH
WH
BK
BK
BK
BK
YL
YL
YL
YL
YL
YL
BK 4 4
FAN MOTOR BK 5 5
TO FAN MOTOR PH WH 6 6 WH
WH
M RD/WH RD/WH 7 7 RD/WH
BR
BR 8 8
WH 9 9 WH
WH WH WH
TO FAN MOTOR NU TO WIRE ASSY LINER FC

EVAP SENSOR
TO EVAP SENSOR
NC
1 1
PK 1 1
2 2 COMMON NO
PK
TO RC SWTICH TO TOP BULB TO CRISPER BULB 1 TO CRISPER BULB 2
GN/YL
RD/WH
WH
WH
BK
BK
RD
TN
1 2 3 4 5 6 7 8 9
TO UNIT COMPARTMENT RC LINER HARNESS

TO WIRE ASSY-FC NON DISP
UNIT HARNESS 1 2 3 4 5 6 7 8 9
BK SMOOTH
BK-RIBBED
RD
RD
TN
GN/YL
GN/YL
WH
POWER CORD
L2
BK-RIBBED
GND
L1
BK SMOOTH
OPTIONAL
GN/YL
TO ICE MAKER WATER VALVE

1 1
TN
ICE MAKER WATER VALVE
2 2
WH
WH
GN/YL
GN/YL
TO CHASSIS GROUND
GN/YL
WH
WH
RD
WH
RD
TO COMPRESSOR 1 2 3 4
1 2 TO COND FAN
TO COMP GND
1 2
1 2 3 4
COMPRESSOR
M
COND FAN MOTOR

COMPONENT TESTING
Component Location
E
B
A
A. Condenser Fan E. Athena Control Board

B. Condenser F. Front Door Dispenser Unit
C. Freezer Evaporator G. Compressor
D. Auger Ice Dispenser

COMPONENT TESTING
Notes

COMPONENT ACCESS
Section 4:
Component Access
This section provides service parts access, removal, and
replacement instructions for the “Whirlpool®, Maytag®, Amana®,
and IKEA® Refrigerators.”
Removing the front wheel
Accessing the interior of the unit
Removing the damper
Removing the freezer shelf
Removing the dispenser
Accessing the freezer evaporator and components
Accessing the dispenser area (removing UI)
Accessing the machine compartment

COMPONENT ACCESS
Removing the Front Wheel
WARNING 3. Below picture shows the clip and pin.

A. Clip and pin
Electrical Shock Hazard

Disconnect power before servicing.
Failure to do so can result in death or
electrical shock.
1. Below picture shows level screw location.
4. Remove the leveling screw and pry up the clip and remove.
Then remove the pin at this point you can remove the wheel
assembly.
2. Below picture shows level screw. 5. Below picture shows the wheel out of the unit.
A. Level screw

COMPONENT ACCESS
Accessing Interior of Unit Removing the Damper
WARNING WARNING

Disconnect power before servicing. Disconnect power before servicing.
Replace all parts and panels before operating. Replace all parts and panels before operating.
Failure to do so can result in death or Failure to do so can result in death or
electrical shock. electrical shock.
1. Below picture shows the interior of the unit. 1. To remove damper completely first remove upper air duct in
Freezer. You will have to remove IM and bin. Then remove the
screw at the top of the air duct and it will come off.
2. There are some changes to the Cuda 17 compared to older

Standard side by side refrigerator.
• The return air was moved from the center of fresh food to
lower left corner and it goes straight through. 2. Once freezer cover gets off then push on the tabs in the air
• The controls are all on the dispenser. supply area and this will push the damper out.
Air Return
Water Tank
FC
Thermistor
Tab to push
on to release

COMPONENT ACCESS
3. Air damper is motor driven. To get to the damper first remove 6. Below picture shows connections for fresh food door.
the screw in housing.
4. The cover will come off and then you can access the wiring
harness.
5. The damper will come out. The damper has both RC and FC
thermistor on the harness.

COMPONENT ACCESS
Removing the Freezer Shelf Accessing the Freezer
Evaporator and Components
WARNING WARNING

Disconnect power before servicing. Electrical Shock Hazard
Failure to do so can result in death or Replace all parts and panels before operating.
electrical shock. Failure to do so can result in death or
electrical shock.
1. Pick up the right side of the shelf and slide to the right as you
would normally do. The bar will go into the deep pocket of 1. After removing the shelves, remove the six 1/4" (6.4 mm) hex
the shelf holder. head screws, lift up on the panel and pull forward to remove.
2. Now, take a needle nose pliers or you can try your fingers and
grab the bar on the LEFT and push the bar over to the right
until the end is exposed. Do this for both front and back.
Note: At this point, the shelf can be dropped down and
removed. To put the shelf back in just reverse the process.

COMPONENT ACCESS
2. You will now have access to the Evaporator, Defrost heater, 4. The unit does have heat probe in defrost drain. This transfers
Defrost thermistor, Defrost drain pan, and Evaporator fan the heat from the defrost heater to the drain to prevent ice
assembly. build up and causing drain restrictions.
A. Heat Probe
5. Below picture shows auger motor and cube/crushed coil.

A. Auger Solenoid
B. Auger Drive Motor
B
3. Below picture shows freezer components. Defrost thermistor
A
goes on the cap tube side.

COMPONENT ACCESS
Accessing the Dispenser Area (Removing UI)
2. Once sides are removed then use a screwdriver to push on all
WARNING three tabs that are behind the UI to release it.

Failure to do so can result in death or
electrical shock.
1. Below picture shows the dispenser area.

COMPONENT ACCESS
3. Remove the left side covers by removing screws to access the 5. To remove the water line push the locking tab out. Do this
dispenser. from the bottom.
6. To remove ice door, remove water line for the holder. Remove
the upper screws then pry tabs.
4. You now have access to the wiring for UI.

COMPONENT ACCESS
7. Below pictures show the ice chute assembly.

COMPONENT ACCESS
Accessing the Machine Compartment
WARNING 3. To remove the compressor inverter, remove the two 1/4"
(6.4 mm) hex head screws. Disconnect the wiring then pull
the inverter out.
A. Compressor inverter
B. Compressor

Disconnect power before servicing. B
Failure to do so can result in death or A
electrical shock.
1. Below picture shows the machine compartment. Remove

screws from the back panel.
4. To remove the condenser fan, remove the two 1/4" (6.4 mm)
hex head screws, disconnect the wiring and lift out.
2. You now have access to the following components:

A. Compressor inverter
B. Compressor
C. Condenser Fan Motor
D. Filter Dryer
E. Dual water valve
5. To remove the Dual Water Valve, remove the two 1/4"

A C E (6.4 mm) hex head screws, disconnect the wiring and water
lines then lift out.
A. Filter Dryer
B. Dual water valve
A
B
B D

COMPONENT ACCESS
6. Below picture shows high voltage board.

PRODUCT SPECIFICATIONS &WARRANTY
INFORMATION SOURCES
IN THE UNITED STATES:

FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:
FOR WHIRLPOOL PRODUCTS: 1-800-253-1301
FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174
HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED IN-HOME SERVICE PROFESSIONAL
FOR LITERATURE ORDERS (CUSTOMER EXPERIENCE CENTER):

PHONE: 1-800-851-4605
FOR TECHNICAL INFORMATION AND SERVICE POINTERS:

www.servicematters.com
IN CANADA:
FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL
1-800-461-5681
FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-488-4791
HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED IN-HOME SERVICE PROFESSIONAL

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GOALS AND OBJECTIVES

The objectives of this Service Manual are to:

WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our

©2018 Whirlpool Corporation. Benton Harbor, MI 49022

ii n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators

SECTION 3: COMPONENT TESTING............................................................................3-01

SECTION 4: COMPONENT ACCESS..............................................................................4-01

Whirlpool®, Maytag®, Amana® , & IKEA® Refrigerators n iii

iv n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators

■■ Model & Serial Label

■■ Tech Sheet Location

Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 1-1

This is the safety alert symbol.

You can be killed or seriously injured if you don't immediately

You can be killed or seriously injured if you don't follow

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

1-2 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators

Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 1-3

1-4 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators

Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 1-5

1-6 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators

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Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 1-9

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Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 1-11

Tech Sheet Location

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1-14 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators

Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 2-1

Electrical Shock Hazard Electrical Shock Hazard

Voltage Measurement Safety Information

IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics

2-2 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators

Serviceable Electrical Parts Matrix

Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 2-3

Compressor Options - Refer To Applicable Design

Service Key Assignment

SW1 SW2 SW3 SW4 SW5

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Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 2-5

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Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 2-7

Service Mode Steps For Athena Control D 6 (MIN

Switch Display Information

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Sales Demo Mode

SHOWROOM Mode Use Case System Feedback Reference

Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 2-9

Water Filter Reset

Showroom Mode Use Case System Feedback

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Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 2-11

2-12 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators

Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 3-1

Electrical Shock Hazard Electrical Shock Hazard

Removing the front wheel

Accessing the interior of the unit

Removing the damper

Removing the freezer shelf

Removing the dispenser

Accessing the freezer evaporator and components

Accessing the dispenser area (removing UI)

Accessing the machine compartment