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    Advisory - E-Disbursement Pay-Out Details (4) - Signed

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    Abarquez Jen
    This memorandum announces new enhancements to the Web Inquiry System and member portal that provide additional details about benefit payouts. Members can now see the payee name, disbursement account, status of the payout, amount, and processing date. The status will indicate if the payment was credited, picked up, pending credit, or rejected and why. An online facility was also added to allow members to view the reference number for payouts through cash delivery companies.

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    Download as PDF, TXT or read online from Scribd

    Advisory - E-Disbursement Pay-Out Details (4) - Signed

    Uploaded by

    Abarquez Jen
    3K views2 pages
    This memorandum announces new enhancements to the Web Inquiry System and member portal that provide additional details about benefit payouts. Members can now see the payee name, disbursement account, status of the payout, amount, and processing date. The status will indicate if the payment was credited, picked up, pending credit, or rejected and why. An online facility was also added to allow members to view the reference number for payouts through cash delivery companies.

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    Advisory_E-disbursement Pay-out Details (4)-signed

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    This memorandum announces new enhancements to the Web Inquiry System and member portal that provide additional details about benefit payouts. Members can now see the payee name, disbursement account, status of the payout, amount, and processing date. The status will indicate if the payment was credited, picked up, pending credit, or rejected and why. An online facility was also added to allow members to view the reference number for payouts through cash delivery companies.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    3K views2 pages

    Advisory - E-Disbursement Pay-Out Details (4) - Signed

    Uploaded by

    Abarquez Jen
    This memorandum announces new enhancements to the Web Inquiry System and member portal that provide additional details about benefit payouts. Members can now see the payee name, disbursement account, status of the payout, amount, and processing date. The status will indicate if the payment was credited, picked up, pending credit, or rejected and why. An online facility was also added to allow members to view the reference number for payouts through cash delivery companies.

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    © All Rights Reserved
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    of 2

    MEMORANDUM -

    FOR : ALL HEADS/OFFICERS-IN-CHARGE, BRANCH/PC/FRO

    THRU : JOY A. VILLACORTA


    Vice President, Benefits Administration Division

    SUBJECT : ADVISORY ON THE AVAILABILITY OF THE E-DISBURSEMENT


    PAY-OUT DETAILS IN THE WEB INQUIRY SYSTEM
    (WINS)/MEMBER PORTAL OF THE WEB ENHANCED SYSTEM
    (WES) AND FACILITY FOR THE RTC/CPO REFERENCE NUMBER
    INQUIRY

    Cc : HEAD, BRANCH OPERATIONS SECTOR


    HEAD, CENTRAL PROCESSING GROUP
    HEAD, MSSG
    ACTING HEAD, PASED
    ACTING HEAD, MSD
    HEAD, BSPD
    HEAD, MCAD
    ACTING HEAD, OFWMD

    DATE : 04 November 2020

    In connection with the implementation of the mandatory payment of benefits through


    PESONet participating banks, and alternative payment channels such as E-wallet (e.g. Paymaya)
    or Remittance Transfer Companies/Cash Payout Outlets (RTCs/CPOs), the following
    enhancements of the Web Inquiry System (WINS) and member portal of the Web Enhanced
    System (WES), is hereby issued:

    I. E-Disbursement Payout Details

    The following information is now available thru WINS and member portal of the
    WES:
    1. Payee Name – name of claimant
    2. Disbursement Account – claimant’s disbursement account under PESONet
    participating banks/E-wallet or RTCs/CPOs where the benefit proceeds will be
    credited
    3. Status – disbursement status of benefit proceeds
    The following disbursement status shall be displayed:
    STATUS CODE DESCRIPTION
    Credited Benefit proceeds was successfully credited to the
    disbursement account of claimant.
    Picked up Benefit proceeds was already picked-up by claimant
    (for benefit disbursements thru RTC/CPO).
    No Credit Fund released to DBP already, but awaiting bank report
    Report Yet on crediting status.
    Invalid/Incorrect/ Benefit proceeds was not credited to the disbursement
    Rejected Account* account of claimant due to any of the following:
    - Invalid/Incorrect
    - Rejected Account
    - No Existing
    - Closed or Dormant Account/
    - Dollar Account
    - Cancelled Transaction by SSS
    STATUS CODE DESCRIPTION
    - With Restriction (e.g. payroll account, cash card,
    Paymaya account is not an upgraded account)
    - No Credit
    - Account Name Differs From Employer/Member/
    Payee Name
    With Restrictions Benefit proceeds was not credited due to restrictions in
    disbursement account (e.g., cash cards issued
    exclusively for the use of issuing agency, amount
    exceeding maximum allowable limit of P100,000 for
    PayMaya)
    Unclaimed ML Benefit proceeds was already returned to SSS.
    Payout
    Note: Benefit payments made thru RTC/CPO
    (MLhullier) shall be refunded to SSS if
    unclaimed beyond 30 days from funding date.
    4. Amount – total amount of benefit proceeds
    5. Processing/Credit Date – based on processing/credit date of PESONet
    participating banks/E-wallet/RTCs/CPOs)

    Also, please take note that the crediting of benefit proceeds thru PESONet
    participating banks and other alternative payment channels shall be within five (5)
    banking days from settlement date. In case of delays, kindly advise claimants to
    check with their respective bank and/or send e-mail with to DBP at
    remittancesupport@dbp.ph to inquire status of crediting and provide disbursement
    details.

    II. Online Facility for RTC/CPO Reference Number Inquiry for SSS Member-
    Claimant

    The online facility for the RTC/CPO Reference Number Inquiry that shall allow
    member-claimants whose disbursement channels are through RTCs/CPOs
    (currently with DBP Cash Padala thru M.Lhuillier), to view the corresponding unique
    reference number, is now available in the My.SSS Portal.

    For your information and guidance.

    JOCELYN M. EVANGELISTA SUSAN C. MOLO


    Department Manager III Acting Head
    SMD Benefits Administration Department RDF Benefits Administration Department

    Page 2 of 2

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