ACOM5xx User Manual V1.4

ACOM5xx User Manual
EJOIN ACOM5xx VoIP Gateway
User Manual
Shenzhen Ejoin Technology Co.,Ltd.

Address: 3rd Floor, Wanyuan Business Building, Liuxian NO.2 Road, 71 Block, Bao an
District. Shenzhen City, P.R China.
Tel: +86-755-85245166
Fax: +86-755-85245122
Email: manager@ejointech.com
Skype: szejointech
Website: www.ejointech.com

ACOM5xx User Manual
Revision History
Date Version Description Autor

2013/4/18 V1.0 First draft Ryan Yang
2014/5/26 V1.1 Features added Chelson Chou
Chelson Chou
2015/7/17 V1.2 Document restructured
Wendy Guo

ACOM5xx User Manual
Disclaimer
The information contained in this publication is subject to change without notice. Ejoin
Technology makes no warranty of any kind with regard to this manual, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose. Ejoin
Technology shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this manual.
Copyright
Copyright©Shenzhen Ejoin Technology of Co., Ltd. No part of this document may be
reproduced, transmitted, or translated, in any form without prior written permission. Offenders
are liable to the payment of damages. All rights are reserved in the event of grant of a patent
or the registration of a utility model or design. All specification supplied herein are subject to
change without notice at any time.

ACOM5xx User Manual
Contents
Chapter Ⅰ Equipment Information ....................................................................................... 1

1.1 Product Brief ...................................................................................................................... 1
1.2 Product Application .......................................................................................................... 1
1.3 Product Appearance .......................................................................................................... 2
1.4 Special Features ................................................................................................................. 3
1.5 Specification ....................................................................................................................... 4
1.6 Mobile Features ................................................................................................................. 4
Chapter Ⅱ Equipment Installation ...................................................................4

2.1 SIM Card Placement ......................................................................................................... 4
2.2 Antenna Installation .......................................................................................................... 5
2.3 Network Connection .......................................................................................................... 5
2.4 Power Connection.............................................................................................................. 6
2.5 Serial Connection .............................................................................................................. 6
Chapter Ⅲ Web Settings ...................................................................................7

3.1 Login ................................................................................................................................... 7
3.2 Basic Settings ..................................................................................................................... 8
3.3 SIP Settings ...................................................................................................................... 10
3.3.1 Basic Settings ................................................................................................................. 9
3.3.2 Channel Settings ....................................................................................................... 16
3.3.3 STUN Settings........................................................................................................... 19
3.3.4 MNP Settings ............................................................................................................ 19
3.4 Gateway Settings ............................................................................................................. 15
3.4.1 Port Settings .............................................................................................................. 15
3.4.2 Base Stations ............................................................................................................. 16
3.4.3 IMEI Settings ............................................................................................................ 19
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ACOM5xx User Manual
3.4.4 PIN Settings .............................................................................................................. 20
3.4.5 SIM Settings .............................................................................................................. 21
3.4.6 Number Settings ....................................................................................................... 21
3.4.7 Billing Settings .......................................................................................................... 23
3.4.8 AT Command ........................................................................................................... 26
3.4.9 USSD Command....................................................................................................... 27
3.4.10 Switch Card ............................................................................................................ 28
3.4.11 Inter-Calling ............................................................................................................ 30
3.4.12 Internet Settings ...................................................................................................... 31
3.4.13 Call Dur. Control.................................................................................................... 32
3.4.14 Call Num Control ................................................................................................... 35
3.4.15 Talk Num Control .................................................................................................. 35
3.4.16 Call ctrl settings ...................................................................................................... 36
3.5 SMS Settings .................................................................................................................... 37
3.5.1 Port Settings .............................................................................................................. 37
3.5.2 SMS Send .................................................................................................................. 37
3.5.3 SMS Receive .............................................................................................................. 39
3.5.4 SMS Forward ............................................................................................................ 40
3.5.5 SMS Inter-Sending .................................................................................................... 43
3.5.6 SMS Control ............................................................................................................. 44
3.5.7 SMPP Settings .......................................................................................................... 45
3.5.8 EIMS Settings ........................................................................................................... 47
3.5.9 Prefix route ............................................................................................................... 48
3.5.10 SMS Filter ............................................................................................................... 49
3.5.11 MMS Settings ......................................................................................................... 50
3.6 Application Settings......................................................................................................... 51
3.6.1 Phone Book ............................................................................................................... 51
3.6.2 Dial Plan .................................................................................................................... 51
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3.6.3 Translation settings .................................................................................................. 52
3.6.4 Inward Black List ..................................................................................................... 53
3.6.5 Inward White List .................................................................................................... 53
3.6.6 SIM Pool Settings ...................................................................................................... 54
3.6.7 Auto Recharge .......................................................................................................... 55
3.6.8 State Notification ...................................................................................................... 57
3.7 Advanced Setting ............................................................................................................. 58
3.7.1 Network settings ....................................................................................................... 58
3.7.2 Port Settings .............................................................................................................. 59
3.7.3 Voice and Codec ....................................................................................................... 59
3.7.4 LED Settings ............................................................................................................. 61
3.7.5 Callback Settings ...................................................................................................... 62
3.7.6 Callwait Settings ....................................................................................................... 62
3.7.7 Other Settings ............................................................................................................ 63
3.8 System Settings ................................................................................................................ 66
3.8.1 User Mgmt ................................................................................................................ 66
3.8.2 Role Mgmt................................................................................................................. 67
3.8.3 Device Mgmt ............................................................................................................. 67
3.8.4 File Management ...................................................................................................... 69
3.8.5 System Update .......................................................................................................... 69
3.8.6 Test Network............................................................................................................. 71
3.8.7 Monitor System ........................................................................................................ 72
3.8.8 System Warn............................................................................................................. 73
3.9 Running Status ............................................................................................................... 73
3.9.1 Port Status................................................................................................................. 73
3.9.2 Call Status ................................................................................................................. 76
3.9.3 System Status ............................................................................................................ 77
3.9.4 Call Statistics ............................................................................................................ 78
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3.9.5 Media Statistics......................................................................................................... 79
3.9.6 SMS Statistics ........................................................................................................... 79
3.9.6 Traffic Statistics........................................................................................................ 81
3.9.7 Inter-Call Status ....................................................................................................... 81
3.9.8 CDR Query ............................................................................................................... 81
3.9.9 SMS Query ................................................................................................................ 82
3.10 Save and Reboot ........................................................................................................ 82
Chapter Ⅳ Typical Used Scenario ..................................................................83

4.1 Landing from IP network to Mobile network .................................................................... 83
4.2 Accessing from Mobile network to IP network ................................................................... 83
Chapter Ⅴ FAQ ............................................................................................................... 84
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ACOM5xx User Manual
Chapter Ⅰ Equipment Information
1.1 Product Brief

ACOM5xx series VoIP Gateway is a multi-functional and high performance product,
which is mainly used for call termination (VoIP to Mobile) and origination (Mobile to VoIP).
It can enable to make 16 calls simultaneously. It is based on SIP and compatible with Asterisk,
3CX, Elastix, IPPBX, VOS, VPS operating platform.
ACOM5xx VoIP Gateway also can be used as a Network SMS modem which supports
SMS sending and receiving. It has flexible HTTP/SMPP API for SMS service. Customers can
develop SMS server easily by the API.
1.2 Product Application
Figure 1.2-1 Product Application
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ACOM5xx User Manual
1.3 Product Appearance

Front Panel
Figure 1.3-1 Back Panel
Description of the front panel(from left to right)：

 1 Ground connection
 1 reset button (press RST button about 10s will restore to factory settings)
 1 Power Interface (DC 12V 5A)
 2 Network Interface (LAN and WAN, RJ45)
 1 Console Interface (USB to Serial, Baudrate 115200)
 16 Antenna Connector
Front Top Panel

ACOM5xx User Manual
Figure 1.3-2 Front ToP Panel
Description of the front panel(from left to right)：
 256 SIM slots (8 SIM cards per channel)

 1 Power light (indicate the status of the power connection)
 256 LED lights (indicate the status of SIM cards)
 2 fans
1.4 Special Features

 Support G729a/b/e,G723.1,G.711 A/U law, G726, G722, iLBC
 Proxy Encryption Solution for IP Block
 Support SIM Pool
 VPN (PPTP and OPEN-VPN)
 SIM Card Rotating
 Base station intelligent switching/locking
 IMEI modification
 Support SMPP
 SMS and USSD HTTP API
 Support SNMP
 ERMS (Ejoin Remote Management System)
 Port Inter-Calling/SMS sending
 Fake ringback
 Call waiting
 Support call back
 Support consume SIM data
 Auto-recharge
 MNP
 State notification(CDR)
 Call Duration Limitation
 Dial Plan/Prefix Inward Translation/Intelligent Routing

ACOM5xx User Manual
1.5 Specification
Mode ACOM504 ACOM508 ACOM516 ACOM532
Channels 4 8 16 32
SIM slots 4 8 16/64/128/256/512 32/64/128/256/512
frequency GSM/CDMA/WCDMA/LTE
SIP Specification RFC3261, Session Timer RFC4028, STUN
codec G729a/b/e,G723.1,G.711 A/U law, G726, G722, iLBC
DTMF RFC2833, SIP info, In-band
Network protocol IPv4,TCP, UDP, PPPoE, DHCP, DNS, NAT, Telnet, HTTP, TFTP
Firmware update TFTP/HTTP
ERMS Ejoin Remote Management System
Call statistics ASR, ACD, PDD
Encryption EJOIN, VOS2000, RC4, BASE64
Table 1.5-1
1.6 Mobile Features

 SMS Send, Receive and Forward (GSM/SIP/HTTP)
 SMS Inbox
 AT Command, USSD
 SMS Format: PDU/TXT
 PIN Code Management
 CDMA Delay Answer
 GSM Polarity Reversal
 Carrier Selection
 Caller ID Hidden (need SIM Card support)
Chapter Ⅱ Equipment Installation
2.1 SIM Card Placement

Insert SIM cards like the figure 2.1-1. The SIM cards should be mini-SIM (2FF).

ACOM5xx User Manual
Figure 2.1-1 SIM Card Placement
2.2 Antenna Installation

The external antenna should be installed vertically always on a site with a good wireless
signal. It is strongly recommend that you choose the long antenna.
Figure 2.2-1 Antenna Installation
2.3 Network Connection

Plug Ethernet line into gateway WAN port, and then connect the other end of the
Ethernet line with switch or router. Note: Do not use LAN port, LAN port is useless.

ACOM5xx User Manual
Figure 2.3-1 Network Connection
2.4 Power Connection

Connect the small end of the power cable to the power input on the back panel, and plug
the other end of the cable into a 220V power outlet.
Figure 2.4-1 Power Connection
2.5 Serial Connection

Connect one side of serial cable to the console port on the back panel, another side to
computer USB port.(Don't need connect it normally)

ACOM5xx User Manual
Figure 2.5-1 Serial Connection
Chapter Ⅲ Web Settings

3.1 Login
Open the web browser and type the IP address. If it is the first time you login the
gateway, please use the default settings below:
IP Address: 192.168.1.67
Account: root
Password: root

ACOM5xx User Manual
Figure 3.1-1 Login web
3.2 Basic Settings

WAN Settings
There are three types of WAN port IP: Static, Dynamic and PPPoE. (Default static IP is
192.168.1.67). You can also change the wan settings when get a new device. If you want to
access in this default IP, your local PC need a same network segment 192.168.1.xxx.
Figure 3.2-1 WAN Settings

ACOM5xx User Manual
Items Description
Static IP: manually set up gateway IP.
Dynamic IP: automatically get IP from local network.
WAN Type
PPPoE: need ISP offer the account and password. Use this mode
when there is no router in the local network
WAN IP The WAN IP address of gateway
IP Mask The subnet mask of gateway
Default Gateway Default gateway IP address. Example: router IP.
DNS Gateway Domain name server IP address. Example: 8.8.8.8.
Table 3.2-1
SIP Server Settings

This is the gateway settings for connecting with softswitch or server, such as VOS, VPS,
IPPBX and Asterisk.
Figure 3.2-2 SIP Server Settings
Items Description
There are two protocol modes: registration and point to point.
Protocol Mode Note: point to point can be used only when gateway and server in
the same LAN or both have public IP.
There are two encryption methods: EJOIN and VOS2000. (Note:
Encryption Method Choose “EJOIN” Encryption need to set proxy server and port
first.)
The IP or domain name of softswitch which will send traffic to the
SIP Server IP
gateway. For example: VOS IP.

ACOM5xx User Manual
SIP Server Port SIP port of softswitch, default port is 5060.

The caller phone number for SIP client, it can also be regarded as
Phone Number
the SIP port number which can be called.
SIP registration account which is provided by softswitch. For
Account
example: the routing gateway ID on VOS.
Password The password of SIP registration account.
Table 3.2-2
3.3 SIP Settings

3.3.1 Basic Settings
Running Parameters
Figure 3.3.1-1 Running Parameters

ACOM5xx User Manual
Items Description
It is the same as that in Basic Settings. The modification here
Protocol Mode
also apply to Basic Settings page.
Encryption Method It is the same as that in Basic Settings.
SIP Server It is the same as that in Basic Settings.
SIP Server Port It is the same as that in Basic Settings.
Proxy server will receive requests from client, and make the
signaling and media streams are able to penetrate the firewall. It
Primary Proxy IP
is usually used when gateway can’t registered with the softswitch
because of network blockade.
Proxy Port The proxy server port. Ejoin default proxy port is 25600.
Secondary Proxy IP It is the same as primary proxy, don’t need to set it.
Gateway will send a register request to the softswitch during
Expiration Period
every half time of expiration period.
Device sip port, default is 5060, if set to 0, means dynamic sip
Local port
port
If the username is not the same with user id, enable it. Keep it
Use Phone Number
dsiabled
Disabled: only the SIP server address which is type in basic
settings or phone book can send traffic to this gateway.
Enabled: traffic from any server can send traffic to this gateway
Receive All Calls
(same LAN or both gateway and server have a public IP). It’s
dangerous when eabled, hackers may send traffic to the gateway
then steal SIM balance.
If it is enabled, it will remove the account prefix presented in
Drop Account Prefix
callee number.
If it is enabled, gateway will send 183-Session-Progress
Auto Resp 183
immediatey for an incoming INVITE.
If it is enabled, gateway will only accept the call whose “From”
Route By From header(caller ID) is matched. Note: if the gateway is just used as
call termination, please disable it.
If it is enabled, gateway will accept the call even incoming call’s
Allows Other Callers
ID not match.

ACOM5xx User Manual
In-Turn: traffic will be routed to the first released port.

Balance: traffic will be routed to the fewest historical calls port.
Route Mode
Sequence: traffic will be routed by ascending port.
Random: traffic will be routed randomly.
This function is for VOS3000, Device send the available ports to
Notify Line Capacity VOS3000 and VOS3000 send traffic with corresponding ports.
VOS3000 version should be no less than 2.1.6.0
eg: capacity scale 50%, device has 30 available ports, then device
Capacity scale
will send 30*50%=15 ports to VOS3000.
Gateway will send this SIP code as response to SIP server when
No Line Code
no available port.
Custom User Agent The User Agent header which is used in SIP message.
Device will not send connected signaling to the sip server after
Ignore Answer Singal the call connected, it will send the connected signaling to sip
server after the delay time
Delay Time The time of sending connected signaling
Disabled: send reply signaling to contact.
Ignore Contact
Enabled: send reply signaling to request address.
Ignore Rtp Src If it is enabled, device will send rtp to the sdp address
Local address: the device wan port ip and sip port.
Public address: device change the contact to public ip and sip
Conatct type
port automatically(NAT traversal)
Customize: set the device public ip and sip port manually.
Called number sources Called number use request url or to, it’s same value usually.
Table 3.3.1-1

ACOM5xx User Manual
3.3.2 Channel Settings
Figure 3.3.2-1 Channel Settings
Items Description
Multiple Port Support If enabled, each port can registered a sip account
If enabled, the port will send unregistered signaling to sip
Dynamic registration
server when the sim card remove.
Remarks Note for the port
Intelligent routing, gateway will route calls by the allowed
prefix. for example: channel 1 is with prefix 070 and 075, this
channel will only accept the calls with prefix 070 and 075,
Allowed Prefix
others will not be routed to this channel. If allowed prefix is
blank, it can accept any calls. If all prefixes don’t match, the
call will be rejected.
Disabled: shorter prefixes will be tried if the port matched by
this prefix can’t deliver the call.
Use Best Matched Lines
Enabled: no more prefixes will be tried if the port matched by
this prefix can’t deliver the call.
Local Port Sip port for each channel.
Sip server ip, if the server port is not 5060, need to put port
Sip Server
eg: 1.2.3.4:6070
When enable route by from, the channel will only accept the
Phone Number
call which caller ID is input in phone number.
Account SIP registration account.
Password The password of SIP registration account.

ACOM5xx User Manual
The status of registration. When gateway is registered with

Status
softswitch, it will show ready.
Table 3.3.2-1 Channel Settings
3.3.3 STUN Settings
STUN (Simple Traversal of UDP through NAT) is a protocol for assisting devices
behind a NAT firewall or router with their packet routing. If you have the STUN server,
enable STUN support, fill the server IP and port (default port is 3478), then it will work.
Figure 3.3.3-1 STUN Settings
3.3.4 MNP Settings
Figure 3.3.4-1 MNP Settings
Items Description

ACOM5xx User Manual
Mobile Number Portability (MNP) enables mobile telephone users to

MNP support retain their mobile telephone numbers when changing from one mobile
network operator to another.
When the traffic send to the gateway, it can select ascending order,
Select Order
descending order or random ports.
There are two choices of route: 1. Route calls after manipulation. 2.
Route Route calls before manipulation. Note: route calls by allow prefix,
callee number prefix manipulation by inward translation.
Server URL MNP server address
Username MNP server username
Password Password of the username
Table 3.3.4-1 MNP Settings
3.4 Gateway Settings

3.4.1 Port Settings
Basic Settings
Figure 3.4.1-1 Basic Settings
Items Description
Frequency Band Choose the module frequency.
Network Type It’s used for 3G or 4G device to change the network type
Register Type voice or data network for registering
Unnormal SIM supp It’s used for special country, keep it disabled.
Table 3.4.1-1 Basic Settings

ACOM5xx User Manual
Hardware Properties
Figure 3.4.1-2 Hardware Properties
Items Description
Port NO. Gateway channel
The SIM is enabled with√, and disabled without √. You can enable or
Enable SIM Card
disable SIM by this button.
Lock Operator Roaming sim card lock operator
Mobile Base The base station of SIM registered.
Input Vol Input volume of module, unmodifiable value.
Output Vol Output volume of module. unmodifiable value.
International Mobile Equipment Identity of this module. This
IMEI gateway support IMEI modification, you can do it on IMEI settings
page.
Table 3.4.1-2 Hardware Properties
3.4.2 Base Stations

Basic Settings

ACOM5xx User Manual
Items Description
Max Channels The maximum number of base station
The lowest valid signal of base station, the default value is -90
Lowest Valid Signal dbm. SIM card will not register in the base station which signal is
lower than the value.
Base station switch period, the default value is 60 minutes. Base
Switch Period station will switch automatically by the period (when base
selection is “poll”).
Disable: every channel will select the base station with best signal.
Base Balancing We suggest this mode.
Enable: every channel will try to select different base station.
The device will change base station when it reaches the value which set in the
conditions settings below.
Figure 3.4.2-2 Conditions Settings
Base Stations settings/operations

ACOM5xx User Manual
Figure 3.4.2-3 Base Stations Settings
Items Description
Port NO. Gateway channel, starts from 1 to 16.
Auto: every channel will select the base station automatically.
Base Selection Poll: base station will switch during every switch period, if set a base
station in white list, it will be locked in this channel.
Base station It will show the base station
The base station white list, if you just put one base here and select
White List
“poll”, this channel will lock the base station.
Black List The base station can’t be used if put in black list.
Operations Refresh the base station information.
Table 3.4.2-2

ACOM5xx User Manual
3.4.3 IMEI Settings

IMEI means International Mobile equipment Identity, it is a 15-digit number. The
gateway can do IMEI modification, it can protect SIM from blocking. With the function, you
can do static IMEI or dynamic IMEI.
Figure 3.4.3-1 IMEI Settings
You can set any different IMEI for every port, just set 14-digit number, the last digit will
generate itself. If you need set with special prefix, just click “copy” , you can see the figure as
above: set 865 in port 1A, after click “copy”, every port will have a IMEI prefix 865, click
“auto complete”, the IMEI prefix will generate automatically. If you just put an IMEI prefix
in the blank, the IMEI will changed when SIM switch(default), and also you can change the
conditions for changing above.

ACOM5xx User Manual
Figure 3.4.3-2 Dynamic IMEI Settings
You can click “Add New” button to add a new dynamic IMEI list, this list includes
initial IMEI value of IMEI group and the size of IMEI group. click “Delete” will delete a
exist IMEI list, if you want to change the settings of dynamic IMEI list, please click “Edit”
button.
3.4.4 PIN Settings

PIN means personal identification number, it just like a password of SIM card, it can
help to prevent SIM card from being stolen and improve security. Most SIM cards don’t have
PIN code. If a SIM card is with PIN, you need input PIN code in corresponding slot and
enable “PIN Unblock”, then the SIM card will work.

ACOM5xx User Manual
3.4.5 SIM Settings

SIM Schedule
SIM schedule is a function for multiple slots device, with this function, you can enable
different sim cards in different time. As the screenshot below, A slot sim cards enable in time
from 00:00 to 6:00, B slot sim cards enable in time from 6:00 to 12:00.
Figure 3.4.5-1 SIM Schedule
3.4.6 Number Settings

You should set the SIM number first before enable the inter port calling/SMS-sending.
You can get SIM number by USSD or SMS automatically.

ACOM5xx User Manual
Figure 3.4.6-1 Auto Settings by USSD
Items Description
When choose USSD, the gateway will get the SIM number by
Auto-Get LocNum
USSD
USSD Command The USSD command for querying SIM number.
The prefix keywords of the SIM number in USSD response. For
example: the USSD response is your SIM number 923345556978,
Number Keywords
then keyword is number, it is usually the word before SIM
number.
If you get the number is 923345556978, but you don’t need a
Prefix Translation
country code, you can do prefix translation, delete 923 then add 0.
Table 3.4.6-1 Auto Settings by USSD
The page below shows the setting of getting number by SMS, it is same as USSD, you
should send the SMS content to the operator to get the SIM number.
Figure 3.4.6-2 Auto Settings by SMS
If you can’t get the SIM number by USSD or SMS, you need set the SIM number
manually.

ACOM5xx User Manual
Figure 3.4.6-3 SIM Number
3.4.7 Billing Settings

This is the billing system page, this billing system is widely used in querying balance
automatically which can remind customers to recharge or replace the no balance SIM cards.
The theory of this billing system: every SIM card will get an accurate balance from USSD or
SMS response, then the system will deduct money in every billing period by tariff which you
set, so it may take some deviation.
Items Description
Billing Enable it, the billing system will be up.

ACOM5xx User Manual
If it is enabled, the call will be hang up when the balance is lower

Hangup The Call
than invalid balance value.
Source of operators When operator ID and IMSI are different, can use this settings
Periodic query balance Get balance periodically, it may be more accurate.
If it is enabled, it will query the balance when lower than caution
Bal Warn Card Query
balance value.
Enable: query balance failed, use last balance
Disable: query balance failed, balance show N/A, the sim can’t
Use Last Balance
be used if it is lower than invalid balance value and it show
yellow sim LED
Table 3.4.7-1
Figure 3.4.7-2 Related Settings
Items Description
Query Method USSD or SMS for querying balance

ACOM5xx User Manual
When the balance is lower than caution balance value, the

Caution Balances billing system will send a USSD or SMS to recalibrate
balance.
The SIM can’t be used if it is lower than invalid balance value
Invalid Balances
and it will show
Query Command The HTTP or SMS command for querying balance
The balance keywords in USSD or SMS response. For
Balance Keywords example: your credit balance is AED 45.82. then AED can be
the keywords
Invalid Balance Keywords Can’t get balance from invalid balance keywords.
If the SIM is blocked by operator, it may get another response

Invalid SIM Keywords like: sorry, your SIM is blocked now. then you can set
blocked as a invalid SIM keywords. The card will show
Service Num The operator number, it will send SMS back to you.
Query Cmd SMS command for querying balance
Balance Keys Same as Balance keywords.
Invalid Bal Keys Same as USSD.
Invalid SIM Keys Same as USSD.
Table 3.4.7-2 Related Settings
Click“Add New” button, you can set a tariff list with different destination prefix. ”x ”
means for all prefix. You can also do the operations of delete and edit here.
Figure 3.4.7-3 Tariff List

ACOM5xx User Manual
3.4.8 AT Command
Module Operations
You can select different module and do the operations of restart, stop and start.
Figure 3.4.8-1 Module Operations
Command Operation
Figure 3.4.8-2 Command Operations
Items Description
Select port Select port to do command operations.
Manually call Check the SIM can send a call or not.
AT Command AT command to check SIM status.
USSD command It’s for querying balance, number and recharge etc.
SIM status Display the SIM status.
Content The response after sending USSD/AT command.
Table 3.4.8-1 Command Operations

ACOM5xx User Manual
3.4.9 USSD Command

USSD Auto Send
USSD command send automatically by the conditions below, Drop means drop the current
call after call duration time reached.
Figure 3.4.9-1 USSD Auto Send
On this page, you can send USSD command manually and get USSD response more
convenient.
Figure 3.4.9-2 USSD List
Items Description
Copy Copy the USSD command to other channel.
Show Current Display the active SIM cards.
Show ALL SIM Display all SIM cards.
Clear Data Clear the USSD response.
Send Execute the USSD command.
Table 3.4.9-1 USSD list

ACOM5xx User Manual
3.4.10 Switch Card

Basic Settings
Items Description
When sim card locked, device will send a sms to destination
SMS warning
mobile for warning
SMS Receiver for Warning The destination mobile which sms send
Whether to save the current card of each port when restart,

so that I can continue to be used after restarting. eg: 1B sim
Restart save current card
card is active, after restart, the active card will be 1A, but if
enable this button, the active card will still be 1B.
Conditions for Locking Card
When the SIM reaches any conditions below, gateway will lock/switch it.

ACOM5xx User Manual
Figure 3.4.10-2 Locking Card Conditions
We take “consecutive failed calls checking” for example to explain the lock/switch function.
Items Description
If it is enabled, the consecutive failed calls will be used as a
Enable or Not
condition for system to check.
This condition will be recalculated next time when it is switched
Reset When Switching
by other conditions. For example:
After switch to next SIM, the next SIM will send USSD query
USSD Query
command first.
The maximum number of consecutive failed calls on this SIM
Failed Calls card. If the number of consecutive failed calls reaches this value,
the card will be locked if this condition is enabled.
The duration of locking. 0 means no lock while -1 means
Locking duration
permanent lock.
Table 3.4.10-2 Locking Card Conditions
If the SIM card is locked by gateway, it will show , it means locked by device. And you
will also see the Description on running status >> call status page.
Lock/switch card conditions Description on call status page
SIM Online Time Checking Switch timer fired

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Accumulated Call Duration Checking Talk dur expired

Accumulated Connected Calls Checking Talk num expired
Accumulated Calls Checking Call num expired
Consecutive Failed Calls Checking Failed call num expired
Consecutive No-Alert Calls Checking Noalert num expired
Consecutive No-Answer Calls Checking Noanswer num expired
Consecutive No Carrier Calls Checking Nocarrier num expired

Consecutive Short-Duration Calls
Shortdur num expired
Checking
Accumulated SMS Count checking SMS num expired
Accumulated Failed SMS Count Checking Failed SMS num expired
Consecutive Failed SMS Count Checking Con-failed SMS num expired
Table 3.4.10-3 Description in call status
Click the top right-hand corner “add port cfg”, can define different ports with different
lock/switch cards conditions
3.4.11 Inter-Calling
Port inter-calling is a good solution for protecting SIM from blocking. It’s a human behavior
feature.
Items Description
The function will work if it is enabled. (need to set SIM number for
Port Inter-Calling
every port first).
If it is enabled, the callee will send a SMS to caller before inter-
Send SMS
calling

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Min Call Duration The minimum call duration when do port inter calling
The maximum call duration when do port inter calling. the call
Max Call Duration
duration will between minimum and maximum duration.
When enable this function, after excessing the condition below, the idle port will call each
other random (need to set the SIM number for every port first).
Figure 3.4.11-2 Conditons Settings
If you enable “Send SMS”, you will see the page below.
Figure 3.4.11-3 SMS List
The callee will select a SMS content first, then send to caller before inter calling, you can
click “Add New” button to add new SMS content and delete or edit the SMS content.
3.4.12 Internet Settings

SIM cards use data, this settings can protect sim card from blocking.

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The screenshot below shows time from 20:00 to 23:00, consume 100MB data.
Figure 3.4.12-1 data flow schedule
The screenshot below shows which URL the device will surf for consuming data.
Figure 3.4.12-2 URL Settings
The apn settings for sim card. Note: if APN settings leave blank, can’t consume data.
Figure 3.4.12-3 APN Settings
3.4.13 Call Dur. Control

Call duration control is for users to control the SIM using time. And the data will not flush
even you restart the device or pull off the SIM.

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Figure 3.4.13-1 Call Duration Settings
Items Description
Falsh : control call duration by local device.
Call Duration DataSource ETMS: control call duration by ETMS server.
If use simpool, control call duration in sim center.
Enable: all channels use same call duration limitation.
Use Global Settings Disable: you can set different call duration limitation for single
channel.
The value of limitation. After the call duration reaches this value,
Total Max Duration
the SIM will be locked by device. 0 means no limit.
The value of limitation. After the daily call duration reaches this
Daily Max Duration
value, the SIM will be locked by device. 0 means no limit.
The value of limitation. After the call duration reaches this value,
Month Max Duration
the SIM will be locked by device. 0 means no limit.
Timing Start Date Month call duration reset time, default is 1.
Operator charging time, when the call is over this time, operator
Min Duration Unit will collect fees. For example: china mobile charge per minute, the
min duration unit will be 60 seconds.
Call Duration Error If set a value, every call’s duration will add that value
Enabled: calls will be dropped after the SIM reaches call duration
Drop Call If Expired time.
Disabled: calls will not drop.
Table 3.4.13-1 Call Duration Settings
You can scan more details about the call duration control on the page below. Once the SIM is
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used up, it will be locked by gateway. If you still want to use it, you need to click “Reset”.
Figure 3.4.13-2 Call Duration Statistics
Items Description
Total Dur. The value of total duration

Remain Dur. Indicates the current SIM remain time.
Daily Dur. The value of Daily Duration
Daily Rem Dur. Indicates the current SIM daily remain time
Month Dur. The value of Month Duration
Month Rem Dur. Indicates the current SIM Month remain time
Show Current Show active sim cards duration statistics, default settings
Show ALL SIM Show all sim cards duration statistics(including offline sim card)
The call duration will reset to the initial value. (daily cal duration
Bath Reset
will reset every day)
Table 3.4.13-2 Call Duration Statistics
If you need every channel has different call duration (single call duration control), please
disable use global settings, and then you will see the page below.
Figure 3.4.13-3 Port Settings

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3.4.14 Call Num Control

Call number control is for users to control the call counts. And the data will not flush even
you restart the device or pull off the SIM.
Figure 3.4.14-1 Call Number Settings
3.4.15 Talk Num Control

Talk number control is for users to control the connected call counts. And the data will not
flush even you restart the device or pull off the SIM.

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Figure 3.4.15-1 Talk Number Settings
3.4.16 Call ctrl settings

Call control settings is for users to control the call in a short period, for example, 1 hour 50
calls, 30mins 10 connected calls.
Figure 3.4.16-1 Call ctrl Settings

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3.5 SMS Settings

3.5.1 Port Settings
Items Description
Port Device channel

Port status Display the sim status.
SMS Enabled Enable or disable the sms feature.
SMS center number, it is strongly recommended don’t change the SMSC
SMS center
number
Table 3.5.1-1 Port Settings
3.5.2 SMS Send

Basic Settings
Items DesrIPtion
The sms sending interval for every two sms, if don’t set any
Sending Interval
value, after send a sms, the sim card will send the second

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sms immediately, if set a value, the sim card will send the
second sms after interval time.
Sms Send Timeout The timeout for sending a sms
SMS Format PDU and TXT.
SMS status report. If it is enabled, after sending SMS
Status Report successfully, it will get a status report from operator such as
sending successfully.
Sms Send Max Lenth Maximum lenth of long sms
Sms Send Max Count Maximum counts of sms
Refuse: refuse to send the sms.
Sms Send Over Flow Proc
Truncated: truncate the long sms if it is over flow
Frist place: count type, 0 is Byte, 1 is character.
Second place: encoding algorithm, 0 means support 7bit,
1means doesn’t support 7 bit.
Third place: single limit,maximum number of bytes or
Count rule maximum number.
Fourth place: multiple header lenth,udhi
Charging rules: 0-0-140-6 representation: support 7bit, the
maximum single 140 bytes, when sending long sms, the udhi
header is 6 bytes.
Send SMS
You can select one or more ports to send SMS to different receiver. Successful and failed
SMS records will be show below.

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Figure 3.5.2-2 Send SMS
3.5.3 SMS Receive
You can check the latest SMS content and clean up all the SMS content on this page.
Figure 3.5.3-1 SMS Content
If you want to check more SIM content of this SIM, please click “Details” button.
Then you will see the page below. You can know the SMS details in different port and SIM,
reply and delete SMS here.

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Figure 3.5.3-2 SMS Details
3.5.4 SMS Forward

Emai to message
Figure 3.5.4-1 Email to message
Items Description
Enabled, use email send to the email address which configured, the
Email to messages
content will send by device sim card to destination mobile
Sender Email address which device receive email
Password Email password
Mail sending Interval The device read email period.
Table 3.5.4-1 Email to message
Forward protocol: GSM
When sim card receive sms, will forward the sms to the destination mobile which is set in
“forward number”

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Figure 3.5.4-2 forward by GSM
Forward protocol: SIP
Figure 3.5.4-3 forward by SIP
Items Description
Sip server ip, If leave blank, sms will sent to sip server which set in sip
Server ip
settings.
Content-type sip header, default is text/plain
Content Charset utf-8 or Base64
Table 3.5.4-2 forward by SIP
Forward protocol: HTTP POST and GET

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Figure 3.5.4-4 forward by HTTP
Items Description
GET: the sms content will be in request line

Forward protocol
POST: the sms content will be in request body
URL The URL which the sms forward to.
User name If destination url need username, can set here.
Password If destination url need password, can set here.
Sender The mobile number which send sms to sim card in gateway.
If set value, the receiver will be this value, if leave blank and number
Receiver settings has number, receiver will be sim card number, if leave blank and
number settings no number, will don’t have parameter recevier
Device Port The device port
Charset UTF-8 or BASE64
Table 3.5.4-3 forward by HTTP
Forward protocol: email

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Figure 3.5.4-5 forward by Email
Items Description
Email: when sim card receive sms, device will use sender email address
Forward protocol
send email to recipient.
Disable: all sms send to one email address.
Multiple Port
Enabled: different port send to different email address.
Sender Device use this email address send email.
Password Email password
Recipient The destination email address
Table 3.5.4-4 forward by Email
3.5.5 SMS Inter-Sending
Figure 3.5.5-1 Scheduled Sending

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Items Description
Content SMS content. The length is limited to 300 ASCII characters.
The phone number of receiver. Semi-colon can be used to
Recipients
separate multiple receivers.
Enable this button. Gateway will do inter-port SMS sending
(need set SIM number in every channel first), it’s random and
Send To Local SIM
by the condition below. For example: channel 1 sends SMS to
port 3.
SMS sending by device online time, and the time between
By Duration
minimum minutes and maximum minutes.
By Consecutive Failed
SMS sending by consecutive failed calls.
Calls
By Consecutive Calls SMS sending by consecutive calls.
By Call Duration SMS sending by SIM call duration.
Table 3.5.5-1 Scheduled Sending
3.5.6 SMS Control

SMS control is for users to control the SIM card SMS counts. And the data will not flush even
you restart the device or pull off the SIM.

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Items Description
SMS ctrl Mode Enable by flash

Switch SIM Switch sim card or not when one sim card reaches the value which set
Only Successfully Enabled: the failed sms will not count
SMS Disabled: count failed sms
Enable: different port use different sms limit value.
Set by Each Port
Disable: all ports use same sms limit value.
Max SMS The maximum sms which sim card can send.
Max SMS/Day The maximum sms which sim card can send every day.
Max SMS/Month The maximum sms which simcard can send every month.
Show current Show active sim cards, default
Show ALL SIM Show all sim cards(including unactive sim cards)
Batch Reset Reset the sms count manually.
3.5.7 SMPP Settings

The Short Message Peer-to-Peer (SMPP) is a protocol used by the telecommunications
industry for exchanging SMS messages between Short Message Service Centers (SMSC) and/or
External Short Messaging Entities (ESME). The protocol is a level-7 TCP/IP protocol, which
allows fast delivery of SMS messages.
EJOIN device support SMPP V3.4, it can works as SMPP client and server, but we usually
used it as a SMPP server
BASIC settings

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Items Description
client: device work as smpp client

SMPP server: device work as smpp server, if device is in NAT, need to forward
the device smpp port first.
Port Device smpp port
Account Smpp account for smpp client register.
Password Smpp account password
Yield Code Device receive sms, will encoding by the code.
Report code The code of delivery report.
Destination address, when device receive sms, will send the sms to smpp
Dest Addr
client and the recipient address will be the dest addr.
TON NPI and TON set to 0X01 if enabled.
Status Smpp client registered in device, will show transceiver
Select ports Select all ports means all ports with one smpp account.
Advanced settings
Figure 3.5.7-2 Advanced Settings
Items Description
Enabled: forward sms to smpp client.

Forward sms
Disabled: don’t forward sms to smpp client.
Sms Report Msg Type Sms report message type, default is Deliver_SM.
Submitted: when device receive request, send back submit ok.
Submit response
Sent: when device send sms to smsc successfully, send back submit

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ok.
Delivered: when destination mobile receive sms, send back submit ok
Submit timeout Submit ok timeout value, after 60mins, will timeout.
Sent: when device send sms to smsc successfully, send back delivery
report.
Report response Delivered: when destination mobile receive sms, send back delivery
report.
No respond: don’t send delivery report
Report Timeout Report timeout value, default is 60mins.
Send: the sms send from one port, next time, the same recipient
number will also use that port
Auto Clip routing Receive: smpp send a sms from device port, next time, this port
receive the sms will forward to the destination address use the
original address at the first time
Cache time The auto clip routing cache time
Table 3.5.7-2 Advanced Settings
Translation list
This settings is used for remove country code, some country, sending sms with country will
be failed
Figure 3.5.7-3 Translation List
3.5.8 EIMS Settings

EIMS is a SMS server which connect with Ejoin device by private protocol. It also support
HTTP, SMPP to connect the third-party SMS system to send and receive SMS.
Basic Settings

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Items Description
EIMS: connect with EIMS server

Server Type
EMDA: this is for virtual COM port to send sms.
Server address EIMS server ip, default port 20002
UDP/TCP Connect protocol, we suggest TCP
User Name The device account in EIMS
Password Account’s password
Registeration status OK means register successfully
3.5.9 Prefix route

The SMS will be routed to the ports which match the prefix specified here. It’s used for
saving communication expense. There are two modes for prefix settings. One is operator prefix,
the other one is port prefix.
The screenshot below shows operator prefix, one device insert different operator sim cards,
just configure the operator prefix, when sms traffic send to this device, device will use same
operator to send the sms.

ACOM5xx User Manual
Figure 3.5.9-1 operator prefix
The screenshot below shows port prefix, when sms traffic send to this device, device will
route the sms by port prefix.
Figure 3.5.9-2 port prefix
3.5.10 SMS Filter

SMS filter is used for filtering the spam message, configure the sender number or
sensitive word. When the receive sms match with sender or sensitive word, the
receive sms will not show in page “SMS receive”, it will shows in SMS Trash Box,
and also these sms will not forward to third-party system.

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Figure 3.5.10-1 SMS spam filter
Figure 3.5.10-2 SMS trash box
3.5.11 MMS Settings

The settings for sending MMS, need to setup MMSC, MMS proxy and port first.
Figure 3.5.11-1 proxy settings
You can select one or more ports to send MMS to different receiver. Successful and failed
SMS records will be show below.
Figure 3.5.11-2 Send MMS

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3.6 Application Settings

3.6.1 Phone Book
When you need other SIP server to send traffic to this gateway, you can add server details in
phone book. But make sure it’s the point to point mode. Click “Add New” button, setting the
server details here. You can also delete and edit phone book list.
Figure 3.6.1-1 Phone Book List
3.6.2 Dial Plan

The dial pattern string is a normal regular expression. For example: The pattern 90[1-4]
means the dialed number start with 90 and end with anyone of 1/2/3/4. So like the input
901,902,903 or 904 all can be accepted.
Figure 3.6.2-1 Dial Pattern Settings

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3.6.3 Translation settings

SIP->GSM Translation List
Figure 3.6.3-1 SIP->GSM
Taking the figure above as an example, the callee number is 25670123456, it is with prefix
2567, the system will stripped 3 digits, then add 0, the callee number will be translated to
070123456. Ports set to * means apply for all ports.
GSM->SIP Translation List
Figure 3.6.3-2 GSM->SIP
Taking the figure above as an example, calling the SIM in gateway, you will hear an IVR:
please dial a number, if you dial 85245166, it will be translated to 075585245166.

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Caller ID Hidden
If you want to hide caller ID, just enabled caller id hidden. Some operators sim card also can
hide caller id by add dial prefix.( Note: Need operators support with this function.)
Figure 3.6.3-3 CallerId Hidden
3.6.4 Inward Black List

You can forbid some calls by incoming black list. Forbid caller number or callee number.
Figure 3.6.4-1 Inward Black List Settings
3.6.5 Inward White List

Inward white list is base on black list.
Figure 3.6.5-1 Inward White List Settings

ACOM5xx User Manual
3.6.6 SIM Pool Settings

When you want to manage SIM cards remotely or intensively, you can use this function.
Figure 3.6.6-1 SIM Pool Settings
Items Description
When you enable it, cards on gateway will be disabled, it can just use
SIM Pool
these cards on SIM Pool.
Registration Registered in sim center.
Server Address SIM center address.
Username The gateway account in SIM center

Password The password of gateway account in SIM center.
Status Show the gateway registration status.
SIM allocation mode Active means request to server, passive means wait server reply.
If it is enabled, the policy of page lock/switch card can be used in

Use Local Policy
SIM Pool.
Time To Live Keep alive time
Table 3.6.6-1 SIM Pool Settings

ACOM5xx User Manual
3.6.7 Auto Recharge

Auto recharge is based on billing system, if you want to do auto recharge, please configure
billing system first. Recharge template #0 is connect with Ejoin auto recharge system, #1-#4 are
third-party recharge system of Bangladesh.
Figure 3.6.7-1 template #0
Items Description
Server Address The auto recharge server address. (the server with EJOIN ear system)
Username It is created in EJOIN ear system.
password It is created in EJOIN ear system.
status Show the registration status.

If the balance is lower than the value, the ear system will do auto
Min balance
recharge.
Table 3.6.7-1 template #0

ACOM5xx User Manual
Figure 3.6.7-2 template #1-4
Items Description
Server Address The third-party recharge system address
Username It is created in recharge system
password It is created in recharge system.
Operator The operator ID

Number Type Prepaid or Postpaid sim card
Amount Amount to be refilled
Access key It is created in recharge system
Repeat time If the sim card is recharged, can’t recharge again in repeat time
Confirmed timeout Query balance time
Time recharge control Recharge is enabled during the time.

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Recharge record It shows the recharge record in this page
Table 3.6.7-2 template #1-4
3.6.8 State Notification

Device send report to the URL which configured, the report include CDR, SMS, call duration
data, SMS counts, traffic counts. It’s based on HTTP, please check the API document for
reference.
Items Description
URL The http report send to this url
Interval time The period of sending report

CDR The call detail records
Receive SMS The receive sms of device
Sent SMS The sms which send from device by http, smpp and web
Call control Call duration data, sim cards’ call duration time and remain time
SMS control SMS counts, sim cards’ sms count and remain sms count
Traffic control The sim card data usage

ACOM5xx User Manual
3.7 Advanced Setting

3.7.1 Network settings
VPN settings
A virtual private network (VPN) extends a private network across a public network, such as
the Internet. It enables a computer or network-enabled device to send and receive data across
shared or public networks as if it were directly connected to the private network, while benefiting
from the functionality, security and management policies of the private network. This device
works as VPN(PPTP and openvpn) client mode only, if you want to use VPN function, please
input the VPN parameter on the VPN settings page.
Figure 3.7.1-1 VPN Settings
Network Settings
There are three ways to access the device: web, telnet and serial. web default port is 80, telnet
is 23 and serial is the com port you insert. Web configuration is widely used in this device.
Figure 3.7.1-2 Network Management Settings
Items Description
Web Port Device web management port
Telnet Port Device telnet port, 0 means disabled
System telnet port Device system shell by telnet, 0 means disabled

ACOM5xx User Manual
HTTP API port http api port, default same with web port
Table 3.7.1-1 Network Management Settings
3.7.2 Port Settings
Items Description
Type Indicates the current type of network GSM/CDMA/WCDMA/LTE
Disable If it is disabled, this channel will be locked by gateway.
When GSM part client call to this channel, gateway will auto forward to
Hot-line the hot-line (Mobile to VoIP). Leave it blank if you don’t need this
function.
Unconditional When GSM part client call to this channel, gateway will forward the call
Forward to another mobile unconditionally.
No Answer When GSM part client calls to this channel, if this channel is no answer,
Forward gateway will forward the call to another mobile.
When GSM part client call to this channel, if this channel is busy,
Busy Forward
gateway will forward the call to another mobile.
Table 3.7.2-1 Port Settings

ACOM5xx User Manual
3.7.3 Voice and Codec

Voice and Codec Settings
Figure 3.7.3-1 Voice and Codec Settings
Items Description
The DSP volume. the value range is 10-40. Input volume is on IP side and
Voice Volume
output volume is on GSM side. You can adjust volume here.
The dial tone is sent to a customer or operator to indicate that the receiving
end is ready to receive dial pulses or DTMF signals. It is used in all types of
Dial Tone
dial offices when the customer’s or operator’s dials produce dial pulses.
Usually adopt the default settings.
The ring back tone(or ringing tone) is an audible indication that can be heard
Ringback on caller side while the callee side phone is ringing. Normally, it is a
Tone repeated tone, designed to assure the caller that the callee side phone is
ringing. Usually adopt the default settings.
The busy tone indicates that the called customer’s line has been reached but
that it is busy, being wrong, or on permanent signal. When an operator
Busy Tone applies a busy signal, it is sometimes called a busy-back tone. Line Busy
Tone is a low tone that is on and off every 0.5 second. Usually adopt the
default settings.
Table 3.7.3-1 Voice and Codec Settings

ACOM5xx User Manual
Voice Codec Priority
You can click “Up” or “Down” to adjust the codec priority
Figure 3.7.3-2 Voice Codec Priority
3.7.4 LED Settings

Every sim slot has a led to show the sim card status, if the sim card has issue, led will flash.
Figure 3.7.4-1 LED Settings
Items Description
Carrier lock Card The sim card blocked by carrier,
Profile lock Card The sim card locked by device,
No Balance Balance lower than invalid balance,
Registered failed Sim card registered failed,
Port Light Indication If disabled, the led will not flash even sim card locked or calling
Table 3.7.4-1 LED Settings

ACOM5xx User Manual
3.7.5 Callback Settings

Callback function, when you dial the SIM in gateway with mobile phone, it will hang up
soon and send a call back to you, after you pick up the call, you can dial a VoIP extension or
another phone number. If you want to use this function, please enable it and set the callback
numbers.
Figure 3.7.5-1 Callback Settings
3.7.6 Callwait Settings

Call waiting is a feature supported by SIM carrier, when there is a second call dialing into
this SIM card, there will be waiting tone instead of hang up. You can enable it when you need this
feature.
Figure 3.7.6-1 Call Waiting Settings

ACOM5xx User Manual
3.7.7 Other Settings
Figure 3.7.7-1 Application Feature
Items Description
Caller ID Display If it is disabled, caller ID will not show on “call status” page.
Silence Suppression If it is enabled, half of the bandwidth will be saved.

ACOM5xx User Manual
A jitter buffer is a shared data area where voice packets can be

Adaptive Jitter Buffer collected, stored, and sent to the voice processor in evenly spaced
intervals.
IP TOS TOS of IP packets.
Don’t send # to PSTN If it is enabled, the last digit # of callee number will be removed.
Append # to PSTN If it is enabled, # will be appended in the callee number
SIP extension will show the mobile number when you call the SIM
Carry PSTN Caller ID
in gateway.
Forbid PLMN call Calls will be rejected when calling the SIM in gateway.
The numbers in white list will not be rejected if forbid GSM call is
White Number List
enabled.
DTMF Pre-Act time The prepare time until DTMF tone is detected.
DTMF Activity time The minimum of DTMF activity time.
Send a call to the sim card in device, after the call connected, if
First DTMF wait time
don’t dial number, the call will be hangup after 12 seconds.
Max Alerting Time The maximum time of alerting.
Max Ringback Time The maximum time of ring back.
The maximum duration of silence from gateway. System will hang
RTP Inactivity Time
up the call automatically if the silence duration reaches this value
Fake ring back time, gateway will do fake ring back when reaches
Auto Alerting Time
this value.
Stop Pseudo Time Stopping fake ring back when the callee is alerting.
Applying to calls from GSM network. The gateway will answer the
GSM Auto Answer
incoming calls automatically when reaches the value.
Applying to calls from IP network. The gateway will answer the
VoIP Call Auto Answer
calls automatically when reaches the value.
Refuse: in interval time, the call will be reject by 503 code
Call Interval Mode
Keep: in interval time, the call will hold, then send out by this sim.
Call Interval Time
The call interval time value, can set time range
Range
Auto Redial Time GSM redial time
Example: if set to 3 seconds, when sim card A in device is calling
Call Wait Settings mobile B, then mobile C call A, A will connected C, and hold the
Times call with B, after 3 seconds, A disconnect C, talk with B again. This
settings is used for sim blocking.

ACOM5xx User Manual
DTMF Mode RFC2833, SIP INFO and IN-BAND. The default one is RFC2833.
RFC2833 Payload Type RTP Payload for DTMF, the default is 101.
RTP Ptime The interval of RTP packages.
RTP Start Port The initial port when RTP voice stream transmit the IP network.
RTP End Port The maximum rtp port
Hotline Number Dial
Incoming call delay to send to sip server
Delay
Network Compatible
Sim card registered two times, after failed, shows registered failed
Count
Network Compatible
Dur Sim card registered time period, every time 180s
Check Balance Timeout The time of query balance
One caller send call from one port to a mobile, next time, this
Auto reply mobile call back, the call will forward to the caller and ignore
hotline number settings.
Detect the busy tone, then hangup the call, need to confirm the busy
Busy Tone Det
tone frequency first.
TE Char Set Set character for USSD response.
Wireless mod Heartbeat
The module heartbeat detect time
Det
SIM Card Init Judge If enabled, the sim card need to read phone before registered
SMS failed Retries Sms send failed, will retry 5 times
Echo Canceller Echo canceller parameter setting
Table 3.7.7-1 Application

Feature
Figure 3.7.7-2 Auto Drop

ACOM5xx User Manual
Items Description
Drop after start The call drop automatically after the call start value
Drop after alert The call drop automatically after the call ringing value
Drop after talk The call drop automatically after the call connected value
Table 3.7.7-2 Auto Drop
3.8 System Settings

3.8.1 User Mgmt
The default username/password of gateway are root/root. You are allowed to change the
password and add new users on this page. Every account has a role, different roles have different
right of permissions. Role “admin” has the highest right of permission, role can be added in page
“role mgmt”.
Figure 3.8.1-1 User List
Follow the screenshot below, you can set the “allowed IP” or “not allowed IP” for
web and telnet access.

ACOM5xx User Manual
Figure 3.8.1-2 Allowed IP settings
3.8.2 Role Mgmt

Add new role here, and choose the page the role need to control.
Figure 3.8.2-1 Role List
3.8.3 Device Mgmt

Basic Settings
You are allowed to set an alias for device. You can also manage your gateway to reboot
automatically as you like. There are two types for you to choose, one is after gateway running
ACOM5xx User Manual
specified time, and the other one is scheduled reboot.
Date and Time
You can choose your time zone or change the NTP server address here. There are three
method to get time, manual means set the time manually, NTP means get the time from time
server, base station means get the time by wireless module.
Figure 3.8.3-2 Date And Time
Temperature Settings
When the temperature lower than the value, Fan stop working. This function need the device
has temperature sensor.
Figure 3.8.3-3 Temperature Settings
Network Management System

We can’t access in device web interface with other network if the device is behind NAT,
ERM and ETMS are the remote system which can help us access in the device with other network.

ACOM5xx User Manual
Figure 3.8.3-4 network management system
Items Description
Server type ERMS and ETMS, default ERM web http://www.ejoinerm.com:8080/erm
ERM Server IP ERM or ETMS server ip
ERM Server
The port of ERM or ETMS service. Default is 50000
Port
Account ERM account. You can also click “Register” to create a new account.
Password Password of ERM account.
status The Registration status of gateway with ERM or ETMS server.
Status dur. time The time elapsed since registered.
Table 3.8.3-4 network management system
SNMP
Simple Network Management Protocol (SNMP) is an application–layer protocol defined by
the Internet Architecture Board (IAB) in RFC1157 for exchanging management information
between network devices. It is a part of Transmission Control Protocol⁄Internet Protocol (TCP⁄IP)
protocol suite.
Ejoin SNMP management include SIM card ICCID, IMSI, IMEI, Register status, CDR and
SMS.

ACOM5xx User Manual
Figure 3.8.3-5 SNMP Settings
3.8.4 File Management

File management is used for debugging the device. It has gdb, dying message and call
statistics files. You can export or delete the logs from this page.
Figure 3.8.4-1 File List
3.8.5 System Update

Import File
On this page, you can update the firmware for device, you can also update other files like
kernel, ramfs etc.
Figure 3.8.5-1 Import File
Export Configuration
Click “Export” button to export the configuration files.

ACOM5xx User Manual
Figure 3.8.5-2 Export Configuration
Service Data
Click “Export data” button to export the call duration and sms counts data
Figure 3.8.5-3 Service Data
Restore To Factory
Sometimes there is something wrong with your gateway that you don’t know how to solve it,
mostly you will reset it. Just click “restore” button, your gateway will be reset to the factory
settings.(IP will not change) .
Figure 3.8.5-4 Restore To Factory
3.8.6 Test Network

Maual Ping
It’s used to test the reachability of the destination server
Figure 3.8.6-1 Manual Ping
Capture
ACOM5xx User Manual
Capture the tcpdump log of device, the log will show in “file management”
Figure 3.8.6-2 Manual Ping
3.8.7 Monitor System

Log Settings
You can enable the specific progress module running logs to monitor the device working
status, and set the log file counts. Device will save 5 logs as default
You can back to File management page to download these log files.
Figure 3.8.7-1 Log System
CPU&Memory
This page is used to show all the running processes of the device, CPU&Memory useage.

ACOM5xx User Manual
Figure 3.8.7-2 CPU&Memory
3.8.8 System Warn

It’s used to show the system security tips.
Figure 3.8.8-1 System Warn
3.9 Running Status

3.9.1 Port Status
There are two ways to show port status, panel mode and list mode, click the menu to select
the mode.

ACOM5xx User Manual
Panel mode
Port LED display every SIM card status on device. if the sim card is locked, can reset in this
page.
Figure 3.9.1-1 Port LED
Items Description
SIM card is detected, but it is not active.
SIM card inserted, but the module not read the card.
SIM card inserted, and module already read the card.
SIM card is registered.
SIM card is calling.

ACOM5xx User Manual
SIM card inter-calling
SIM card is preparing inter-calling
SIM card is using data
Low balance(lower than the invalid balance when enable billing system)
SIM card register failed
SIM card is lock by device.
SIM card is locked by operator.
SIM card is locked by user
Table 3.9.1-1
Port Status
Port status display every wireless module detect status, and register operator information,
signal value for channels.
Figure 3.9.1-2 Port Status
Items Description
Port Number of GSM/CDMA/WCDMA/LTE ports.
SIM The SIM slot number

ACOM5xx User Manual
SIM Status Indicates whether SIM is registered or not

SIM Number SIM card number
Balance SIM card balance, need to enable billing settings first.
Module Indicates whether module is detected or not.
Operator Displays the sim card operator ID
Network Displays the network 2G/3G/4G
Signal Displays the signal strength of current SIM card
Description Display the SIM card status and caller, callee ID.
Table 3.9.1-2
3.9.2 Call Status

On this page you can monitor every current call on device.
Figure 3.9.2-1 Call Status
Items Description
SIM Status Indicates whether SIM is registered or not

Type Indicates the current type of network. GSM/CDMA/WCDMA/LTE
State call status, it can be hangup, dialing, alerting, connected etc.
Duration The duration this channel stay in current status.
RlsRsn Sip release cause and module release cause

Balance The SIM card balance, need to enable billing settings first
Description Display the SIM card status and caller, callee ID.
Table 3.9.2-1 Call status

ACOM5xx User Manual
3.9.3 System Status

Device information shows the hardware, software version and wireless module type etc.
WAN status shows the wan port network parameters and MAC address.
License information shows voice, sms and IMEI modify enable or not and so on.
Figure 3.9.3-1 System Status

ACOM5xx User Manual
3.9.4 Call Statistics
Figure 3.9.4-1 Call Statistics
Items Description
Show Cur Shows current active sim cards call statistics.
Show ALL Shows all sim cards call statistics.
Clear Clear all ports call statistics. The data will be clear after rebooting.
Time period Last hour, last two hours, last day and total call statistics for selecting.
Port No. Number of GSM/CDMA/WCDMA/LTE ports.
Calls The total number of calls that send out from this SIM card.
Alerted The total calls which is responded alerting message.
Connected The total answered calls
Consecutive
The consecutive failed calls.
Fails
NC No Carriers times and trying times.
Post Dial Delay (PDD) is experienced by the originating customer as the
time from the sending of the final dialed digit to the point at which they
hear ring tone or other in-band information. Where the originating
PDD
network is required to play an announcement before completing the call
then this definition of PDD excludes the duration of such announcements.
The Average Call Duration(ACD) is calculated by taking the sum of
ACD billable seconds(billsec) of answered calls and dividing it by the number
of these answered calls.

ACOM5xx User Manual
Answer Seizure Ratio is a measure of network quality. It’s calculated by

taking the number of successfully answered calls and dividing by the total
ASR number of calls attempted. Since busy signals and other rejections by the
called number count as call failures, the ASR value can vary depending
on user behavior.
The sim card call duration, count by minute(60s), that means if it has two
Tot Call Dur(min) calls, one call is 67 seconds, the other call is 10 seconds, the total duration
will be 3 mins.
The sim card call duration, count by seconds(1s), that means if it has two
Actual Time calls, one call is 67 seconds, the other call is 10 seconds, the total duration
will be 77 seconds, shows 00:01:17
Table 3.9.4-1 Call Statistics
3.9.5 Media Statistics

Media statistics shows the RTP information when send calls.
Figure 3.9.5-1 Media Statistics
Items Description
Codec The voice codec of current call use, g729, g723, g711 etc.
Remote IP:Port The remote server rtp ip and rtp port
Local Port Device rtp port
Txp kts/Bytes Device->>server rtp packets
Tx Rate/Bytes Device->>server rtp sending rate

ACOM5xx User Manual
Rxp kts/Bytes Server->>device rtp packets

Rx Rate/Bytes Server->>device rtp sending rate, 0 means mobile side can’t hear voice.
Figure 3.9.5-1 Media Statistics
3.9.6 SMS Statistics
Figure 3.9.5-1 SMS Statistics
Items Description
Show Cur Shows current active sim cards sms statistics.
Show ALL Shows all sim cards sms statistics.
Clear Clear all ports sms statistics. The data will be clear after rebooting
Time period Last hour, last two hours, last day and total call statistics for selecting.
Port No. Number of GSM/CDMA/WCDMA/LTE ports.
SIM status Indicates whether SIM is registered or not
Received The sim card received sms counts.
Sent The sent sms counts.
Sent OK The successful sms counts.
Sent failed The failed sms counts.
Con.failed The consecutive failed sms counts.
Don’t send The cache sms in queue
Sending The sending sms
Success rate Success rate
Table 3.9.5-1 SMS Statistics

ACOM5xx User Manual
3.9.6 Traffic Statistics

Traffic statistics shows the sim card data usage, includes total/day/last day/last hour data
usage information.
Figure 3.9.6-1 Traffic Statistics
3.9.7 Inter-Call Status

When you enable the inter-calling or inter-SMS, you can monitor the executing details on this
page.
Figure 3.9.7-1 Inter-Call Statistics
3.9.8 CDR Query

CDR is call detail record, the device doesn’t save cdr data, the data will be saved in etms

ACOM5xx User Manual
server. If you need to query cdr, the first step is connect with etms server.
Figure 3.9.8-1 CDR Query
3.9.9 SMS Query

the device only save 50 receive sms for each port and don’t save sent sms record. If you
need to save all sms records and query the records, need to connect with eims server first.
Figure 3.9.5-1 SMS Query
3.10 Save and Reboot

Modification will be applied after you saving and rebooting gateway.(All calls will break off
when rebooting.)
ACOM5xx User Manual
Figure 3.10-1 Save and Reboot
Chapter Ⅳ Typical Used Scenario
4.1 Landing from IP network to Mobile network
Figure 4.1-1 IP to Mobile
4.2 Accessing from Mobile network to IP network

ACOM5xx User Manual
Figure 4.2-2 Mobile to IP
Chapter Ⅴ FAQ
1. What is the default IP, username and password of the device?

Default IP: 192.168.1.67, both username and password are root.
2. How to reset the device to factory settings？

Push the “RST” button near power button 10s then it will reset to factory settings.
3. SIM card registered failed

1） Check the SIM card in mobile first
2） Check if install the antenna
3） Check if the SIM card insert correctly
4. How to update the new firmware?

System settings>>system update>>import file, just upload the firmware file then submit, the
file will upload and save, after that, the device will reboot automatically, 2-3 minutes later,
refresh the browser, relogin.

ACOM5xx User Manual
5. How to set call duration time?

Gateway settings>>call duration control
6. Why it doesn’t work when I change the settings?

Please save and reboot the device, then the configuration will work

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ACOM5xx User Manual

EJOIN ACOM5xx VoIP Gateway

Shenzhen Ejoin Technology Co.,Ltd.

Shenzhen Ejoin Technology Co.,Ltd.

Date Version Description Autor

Shenzhen Ejoin Technology Co.,Ltd.

Shenzhen Ejoin Technology Co.,Ltd.

Chapter Ⅰ Equipment Information ....................................................................................... 1

1.2 Product Application .......................................................................................................... 1

1.3 Product Appearance .......................................................................................................... 2

1.4 Special Features ................................................................................................................. 3

1.5 Specification ....................................................................................................................... 4

1.6 Mobile Features ................................................................................................................. 4

Chapter Ⅱ Equipment Installation ...................................................................4

2.2 Antenna Installation .......................................................................................................... 5

2.3 Network Connection .......................................................................................................... 5

2.4 Power Connection.............................................................................................................. 6

2.5 Serial Connection .............................................................................................................. 6

Chapter Ⅲ Web Settings ...................................................................................7

3.2 Basic Settings ..................................................................................................................... 8

3.3 SIP Settings ...................................................................................................................... 10

3.3.1 Basic Settings ................................................................................................................. 9

3.3.2 Channel Settings ....................................................................................................... 16

3.3.3 STUN Settings........................................................................................................... 19

3.3.4 MNP Settings ............................................................................................................ 19

3.4 Gateway Settings ............................................................................................................. 15

3.4.1 Port Settings .............................................................................................................. 15

3.4.2 Base Stations ............................................................................................................. 16

3.4.3 IMEI Settings ............................................................................................................ 19

Shenzhen Ejoin Technology Co.,Ltd. i

3.4.4 PIN Settings .............................................................................................................. 20

3.4.5 SIM Settings .............................................................................................................. 21

3.4.6 Number Settings ....................................................................................................... 21

3.4.7 Billing Settings .......................................................................................................... 23

3.4.8 AT Command ........................................................................................................... 26

3.4.9 USSD Command....................................................................................................... 27

3.4.10 Switch Card ............................................................................................................ 28

3.4.11 Inter-Calling ............................................................................................................ 30

3.4.12 Internet Settings ...................................................................................................... 31

3.4.13 Call Dur. Control.................................................................................................... 32

3.4.14 Call Num Control ................................................................................................... 35

3.4.15 Talk Num Control .................................................................................................. 35

3.4.16 Call ctrl settings ...................................................................................................... 36

3.5 SMS Settings .................................................................................................................... 37

3.5.1 Port Settings .............................................................................................................. 37

3.5.2 SMS Send .................................................................................................................. 37

3.5.3 SMS Receive .............................................................................................................. 39

3.5.4 SMS Forward ............................................................................................................ 40

3.5.5 SMS Inter-Sending .................................................................................................... 43

3.5.6 SMS Control ............................................................................................................. 44

3.5.7 SMPP Settings .......................................................................................................... 45

3.5.8 EIMS Settings ........................................................................................................... 47

3.5.9 Prefix route ............................................................................................................... 48

3.5.10 SMS Filter ............................................................................................................... 49

3.5.11 MMS Settings ......................................................................................................... 50

3.6 Application Settings......................................................................................................... 51

3.6.1 Phone Book ............................................................................................................... 51

3.6.2 Dial Plan .................................................................................................................... 51

Shenzhen Ejoin Technology Co.,Ltd. ii