Arun Kumar Shukla: Notable Attainments at HDB Financial Services Limited

Arun Kumar Shukla
Address: #34, RM Nagar-Bangalore-560016/ Mobile: +91 +918982201496

E-mail: arunkumarshukla89@gmail.com
CAREER ABRIDGEMENT
• Around 6 years of experience in Finance Operations domain

• Experienced in end to end KYC process, Client relationship, Credit risk analysis, Fraud investigation, Management
reporting, Maintaining SOPs.
PROFESSIONAL PROFILE
Company: Whizdm Innovations Pvt. Ltd., Bangalore (also known as Money View)
Designation: Credit and Risk Analyst (Emerging Leader) - September 2017 to May 2020
Functional Responsibilities:
• Managing numerous Credit Policies on TAT basis and managing Risk in personal loan section.
• Handling team of 20 Credit & Fraud analysts Pan India.
• Regular training to the team regarding fraud delinquent cases which occurred in the past.
• Working with tech team for resolving bugs after deployment as there are multiple policy checks will be running at
different stages.
• Co-ordinating with different teams and ensuring client’s application requests are completed on time and meeting set
quality standards.
• Authority to approve loan up to 5 lakhs based on applicant eligibility.
• Validating bank statements with internal database (user transactions) to eliminate fraudulent applications.
• Analyzing user loyalty in repayment of obligation with past CIBIL data.
• Evaluating user genuinity and income status with his last 3 months bank records.
• Analyzing user’s mode of income with pay slips, ITR’s and EPF records.
• Performing KYC reviews on Personal Loan entities based on risk calculation.
• Trigger base sampling on cases which comes to risk analyses team for final decision.
• Analyzing clean KYC with the different links, such as PAN, Aadhar, EPF and internal data.
• Providing specialist support to the KYC Review team.
• Online verification checks for all sampled cases.
• Handling incoming calls in resolving user queries relating to risk analysis.
• Finally fixing a suitable loan amount to applicant based on overall analysis.
Additional Roles and Responsibilities:

• Managing post disbursement documents and partially disbursed cases.
• Day to day reporting on special and test application to senior management for strategic analysis.
• Helping managers in maintaining MIS & EOD reports.
• Regular updating of team on changes in procedure and product.
Company: HDB Financial Services Limited.

Designation: Senior Sales Officer- August 2016 to August 2017
● Generating leads and achieving the targets for the company for 5 core products like LAP, PL, LAG, EBL PLI, and
Auto Loan.
● Submit applications to credit analyst for verification and recommendation.
● Review loan agreements to ensure that they are complete and accurate according to policy.
● Meet with applicants to obtain information for loan applications and to answer questions about the process.
● Explain to customers the different types of loans and credit options that are available, as well as the terms of those
services.
● Approve loans within specified limits and refer loan applications outside those limits to management for approval.
Notable Attainments at HDB Financial Services Limited.

● Developed and implemented an aggressive sales campaign by gathering market trends which resulted in 10% increase
in company’s revenue.
● Increased customer base within 8 months by implementing strategic sales initiatives.
● Increased customer’s interest in new product lines by successfully generating ideas for sales contests.
Arun Kumar Shukla
Address: #34, RM Nagar-Bangalore-560016/ Mobile: +91 +918982201496
E-mail: arunkumarshukla89@gmail.com
● Successfully met company sales targets by a 100%.
# From June 2015 to July 2016, taking care of FMCG based family business
Company: Ocwen Financial Solutions Pvt. Ltd, Bangalore

Designation: Associate (Loss Mitigation-Imaging & Document Control)- October 2013 to June 2015
● Responsible for identification of KYC documents and attributing to the respective department.
● Updating relevant comments in real services which will create workflow for downstream teams.
● Attributing document in CIS.
● Dealing with various departments (underwriter, BK, CBS, Foreclosure, Customer Care Centre, QC,) through e-mail
and telephone to ensure the correctness of financial documents and queries.
● Ensuring the timeliness and correctness of transaction in between the Trust and borrower.
● Maintaining accurate and high level of efficiency within the department.
● Ensuring client’s email queries & relationship management’s queries are addressed within 24 hours of TAT.
Additional Roles and Responsibilities:

● Have been part of training team and successfully trained the new joiners.
● Administered error analysis for identifying the most commonly made errors and taking measures to eliminate it.
● Involved in automating major events of real resolution
● Provide innovative ideas for improvement of the system to enable system generated documents.
● Perform monthly quality review and production on the loss mitigation to ensure adherence to procedures.
Company: Sharekhan Ltd.

Designation: Joined as an Intern- March 2013 to October 2013
● Open Demat Account & Generate Brokerage.
● Customer Account Management
● Taking care of customer query
PROFESSIONAL STRENGTHS
● Analytical problem solver, self-motivated and strong attention to details.
● Ability to handle pressure and consistently deliver results.
● Good Team Player and interpersonal communication skills
● Good in MS office applications
ACADEMIC CREDENTIALS
● BBM from Sambhram Academy of Management Studies (Bangalore University), Year 2013.
● HSC education from H.M.F Senior Secondary School (Rajasthan University), Year 2009.
● SSC education from Army School, Bikaner (C.B.S.E), Year 2007.
PERSONAL DETAILS
Date of birth : 26th June 1990
Language known : English, Hindi, Kannada (beginning level)
References : Available on request
DECLARATION: -
I hereby declare that all the information provided above are true and complete to best in my knowledge and belief.
Date: Place: Bangalore
Arun Kumar Shukla

Arun Kumar Shukla: Notable Attainments at HDB Financial Services Limited

Uploaded by

Copyright:

Available Formats

Arun Kumar Shukla: Notable Attainments at HDB Financial Services Limited

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Arun Kumar Shukla: Notable Attainments at HDB Financial Services Limited

Uploaded by

Copyright:

Available Formats

Arun Kumar Shukla

Address: #34, RM Nagar-Bangalore-560016/ Mobile: +91 +918982201496

• Around 6 years of experience in Finance Operations domain

Additional Roles and Responsibilities:

Company: HDB Financial Services Limited.

Notable Attainments at HDB Financial Services Limited.

● Successfully met company sales targets by a 100%.

Company: Ocwen Financial Solutions Pvt. Ltd, Bangalore

Additional Roles and Responsibilities:

Company: Sharekhan Ltd.

Date of birth : 26th June 1990

Language known : English, Hindi, Kannada (beginning level)

References : Available on request

Date: Place: Bangalore

Arun Kumar Shukla

You might also like