Vikash Kumar: 1. Aunico India May 2018

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VIKASH KUMAR

vikash0303kumar0303@gmail.com Location - Bangalore Karnataka India +91 9588299731

Summary
Passionate & willing to devote career in Corporate Business Consulting and Marketing Management.
• Total 2 Years on Paper of work experience in Corporate and Retail Business Consulting, Marketing Account
Acquisition, Revenue generation Business partner relationships Management.

Experience

1. Aunico India May 2018 – April 2019


• Business Development Manager

• Experiences & Responsibilities Earned Meanwhile Working :-


• Qualify leads from marketing campaigns as sales opportunities
• Contact potential clients through cold calls and emails
• Present our company to potential clients
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with clients
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) clients and Account Executives
• Report to the Senior Marketing Manage on (weekly/monthly/quarterly) sales results
• Stay up-to-date with new products/services and new pricing/payment plans

2. OYO Hotels And Homes Pvt. Ltd. Aug 2019 – Jan 2020
• Demand Manager
• Experiences & Responsibilities Earned Meanwhile Working :-
• Drive off line sales through rigorous cold calling and meeting potential
clients/corporate/organisation to sell OYO portfolio
• Identify/ On board/ Develop Channel Partners
• Conduct periodic market research for finding different avenues for demand, collecting
competitors data and effective data mining for generating prospects
• Responsible for end-to-end sales process from qualifying clients to closing the deals to
retaining/ acquiring new accounts/ clients, in a specified region/market
• Understand clients requirements and tailor-pitch the product portfolio accordingly
• Efficient planning and executing market-site visits within assigned region
• Maintain and review monthly sales tracker of accounts and targets
• Ensure collection of accounts receivable/outstanding amounts from clients/accounts

2. CHANDRA ENTERPRISES PVT. LTD. Jan 2020 – October 2022


• Retail Channel Partner onboarding Advisory

• Experiences & Responsibilities Earned Meanwhile Working :-


• This is my father’s & Uncles family business of Hardware Machinery and Home
Interior Decore at my hometown Patna Bihar.
• No on paper experience due to COVID-19 Lockdown and Home Isolation as per
Indian Government Notification.
• Along with father’s business I was Learning Sales And Marketing Theoretical Skill
through online classes WFH mode during COVID-19 Lockdown.

3. Pel Softlabs Private Limited


• Senior SAAS Business Development Executive Nov.2022 - March 2023

Total 2 Years on paper of work experience in Corporate and Channel SAAS Business Consulting and
Marketing with Indian fortune 500 and MNCs Companies.

Business Consulting and Marketing Skills & Experience gains meanwhile working.

Key Responsibilities
Responsible for Services & Solutions Adoption and Client Management including

Annual Recurring Revenue, Profit Management, Growth from the existing accounts
by creating up-selling & cross selling opportunities,

On-going Services Delivery Management with high customer health, low churn rate
and high renewal rate.
Responsible for overall client experience including quarterly/ monthly strategic
business reviews in assigned strategic accounts.

Define the customer success journey and drive throughout the contract life cycle.

Brief Description about Roles & Responsibilities –


❖ Partner with the Transition Team to drive success through
initial onboarding, adoption and find value added to the
customer.

❖ Performing a Strategic Account Planning and identifying, forecasting, and mitigating


risks.

❖ Understand SaaS Software Cloud based Products, their features, functions


and solutions and understand how they can be used to solve problems and
create solutions for your customers.

❖ P&L Management : Secure the revenue and margin as well as


the contract commitments, identify and nurture expansion
opportunities (Up-sell and Cross-sell), improve tools and
processes for faster turn-around

❖ Track customer KPI's (SoW, Up-Sell / Cross-Sell…) and


adoption to proactively work with customers on expansion,
churn prevention and renewals.
❖ Maximize renewal rates by partnering with Pursuit to lead the contract renewal
process
with a focus on value-based outcome of SaaS Software Cloud based Products and
solutions.

❖ Knowledge of outcome-based Sales model.

❖ Consult with client stakeholders to understand their business strategies and goals, as
well as their objectives, to align with Cloud solutions and deliver
against the agreed success criteria.

❖ Become a trusted advisor to customer stakeholders at C-level

❖ Lead regular strategic business reviews to communicate


progress against agreed success plans, address and
mitigate risks and present innovation solutions.
Knowledge & Skills
➢ Experience in Identifying and addressing customer business
needs and issues in the technology space desired.

➢ Experience in Proactive Account Management and service delivery desired.

➢ Experience in Account Management using Consultative


selling or issue resolution skills desired.

➢ Experience in Strategic and long-term account planning skills desired.

➢ Experience in both content and application of typical


technology services portfolios to address customer needs
desired.

➢ Experience in identifying and effectively address customer


business needs beyond the scope of their specific role.

Education

Rajasthan Technical University, Jaipur 2014 – 2018


Bachelor of Technology – B.Tech in Computer Science Engineering 71%
• In 2014 starts career with interest in basic knowledge of programming language
• In 2017 gradually in 3rd year, i found myself and attract towards role&
responsibilities in business management.
• In 2018 final year however management roles leads towards sales and
marketing in retail & corporate.

Kendriya Vidyalaya Danapur Cantt, Patna 2012 - 2014


▪ Higher Secondary school, Mathematics and Computer Science, 66%

Sunshine Residential Public School Patna 2010 - 2012


• Secondary School Maths,Science and English 10 CGPA

Personal Details
Father’s Name -Chandra Bhushan Singh
• Date of Birth - 2 March 1997
nd

• Native Place : Patna Bihar


• Current Location – Bangalore KA
• Hobbies –Reading & Learning skills

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