Chapter Eighteen: Social Influence
Chapter Eighteen: Social Influence
Chapter Eighteen: Social Influence
Social Influence
Social Norms (what’s “normal”)
Learned, socially based rules of behavior.
Asch, S. E. (1955). Opinions and social pressure. Scientific American, 193, 31-35
Inducing Compliance
● Foot-in-the-Door Technique
○ Start small… get small compliance then go for
larger compliance.
● Door-in-the-Face Procedure
○ Start big… ask for something huge, when that
is refused, then ask for what you want.
● Low-Ball Approach
○ Get agreement on something easy (like a low
price) then change the agreement to
something worse (higher price).
Obedience
● Behavior change in response to a demand
from an authority.