Faculty of Business, Economics & Accounting

Department of Business Studies

Department of Accounting and Finance
School of Hospitality and Tourism

FINAL ASSIGNMENT
ITC101
SUBMISSION DATE: 30TH NOVEMBER 2020 (5PM)

In view of the closure of the University DUE TO THE Covid-19 crisis, the Final
examination for ITC101 with weightage of 50% will not be conducted. In place of this,
the assessment for this examination will be replaced by the assessment of the
assignment below.
Students can contact me through Teams or email me at
hemalata.alagan@help.edu.my if they have any queries, questions including if you
need any HELP.
Assessment Details: FINAL ASSIGNMENT

Release Date: 21st November 2020 (9AM)

Due Date: 30th November 2020 (5 PM)

Value: 50% of total assessment in subject

Word limit: 2000 words

Turnitin Details: CLASS ID : 26821650

ENROLLMENT KEY : FINALITC101

Task:

This is an individual work. The main task of this assignment is for you to analyse the
situation given below and answer the questions. You should present your writing in essay
format that contains your finding, opinion and review.

Assignment

Question

E-commerce (electronic commerce) is the buying and selling of goods and services,
or the transmitting of funds or data, over an electronic network, primarily the internet. These
business transactions occur either as business-to-business (B2B), business-to-consumer
(B2C), consumer-to-consumer or consumer-to-business. You are required to identify a
company in a given Industry and determine how the Industry operated previously and how
the company operates in the Industry (how it fits into that Industry) to adapt to the current
need. You will need to explain and discuss the role of various e-commerce systems that are
used by the organisation on a daily basis. Explain the implications to users or business
processes and provide examples to support your statement.
Assignment marking guide

Criteria %
(1) Scope & Structure 20
Well-structured description,
comprehensive coverage, main
issues must be well covered.
(2) Synthesis 30
Critical analysis of theories studied,
industry practices, ability to put
everything in perspective. Proper
judgment of areas covered.
(3) Summary 10
Ability to conclude all findings,
with proper recommendations if
necessary.
(4) Sources 20
Usage of proper and relevant
sources, list of references provided.
Sources well referenced (in-text
references) and proof of wide
reading.
(5) Style 20
Includes a proper flow in discussion
which is free from structural and
grammatical errors. It must be well
written, using an appropriate
format. Good presentation.

Report format:
- Introduction (250 words)
- Body: Finding & discussion (1500 words)
- Conclusion (250 words)
- References
- Appendix & attachment (related to the organisations of your choice)
ACADEMIC INTEGRITY

Honesty and Responsibility

Academic integrity is an important tenet for HELP University. In pursuit of the highest
standards of academic integrity, the Department of Business Studies holds it students to the
highest ethical standards defined by the Rules and Regulations section of the Academic
Handbook. All students at the Department of Business Studies are subjected to and are bound
by the Student Academic Misconduct Rule to assure academic honesty. Students are required
to sign a pledge on the assignment cover sheet before submitting your assignments to the
Department of Business Studies.

What is Plagiarism?
Plagiarism is academic dishonesty or academic theft, and it is a serious academic offence.
Plagiarism includes, but is not limited to, the followings:
1. quote, paraphrase or summarize someone else’s ideas, theories or data, in whole or in
part, without appropriate acknowledgement
2. borrow ideas, opinion or words, in whole or in part, from other sources without
properly crediting the author(s)
3. use any facts, statistics, diagrams or graphs, in whole or in part, without
acknowledging the source clearly
4. claim or imply original authorship of someone else’s ideas, theories or data, in whole
or in part, as your own
5. employ or allow someone to help to revise, amend or write your work and pass off as
your own original work
6. collaborate with or allow other students to copy your work
7. draw on sources more than what you have acknowledged by citations

While a student is not discouraged to discuss an assignment with his/her friends or

classmates, the work he/she submits must be done by the student alone. If a student shares
his/her assignment with other students and they plagiarize it, the student is as guilty as those
students who plagiarized his/her assignment. All parties to plagiarism are considered equally
guilty. Under no circumstances should a student be involved in collusion with other students
unless he/she is permitted to work on an assignment jointly by the lecturer/tutor. If a student
is unsure what constitutes plagiarism, he/she is obliged to consult the lecturer/tutor on the
matter before submission of his/her assignment.

When and How to Reference?

Knowing when and how to cite is a student’s responsibility. If he/she is in doubt or need
more help on this matter, the student may consult the lecturer/tutor. The following list
comprises some of the sources a student will need to reference. The list is by no means
exhaustive, but simply consists of the most common sources used by students to complete
their work.
 1. Books
2. Chapters in books
3. Journal articles
4. Conference papers
5. Newspaper articles
6. Magazines
7. Websites
8. Study guide

Students are advised to cite in the following cases [1]:

1. When he/she quotes two or more words verbatim, or even one word if it is used in a
way that is unique to the source
2. When he/she introduce facts that he/she have found in a source
3. When he/she paraphrase or summarize ideas, interpretations, or conclusions that
he/she find in a source
4. When he/she introduce information that is not common knowledge or that may be
considered common knowledge in your field, but the reader may not know it
5. When he/she borrow the plan or structure of a larger section of a source’s argument
(for example, using a theory from a source and analyzing the same three case studies
that the source uses)
6. When he/she build on another’s method found either in a source or from collaborative
work in a lab
7. When he/she build on another’s program in writing computer code or on a not-
commonly-known algorithm
8. When he/she collaborate with others in producing knowledge

In general, a referencing system requires two parts:

1. In-text citations
This is information about a source within the text of an assignment.
2. List of references
This is a list of all sources a student has used to research his/her assignment. It is
alphabetically arranged by author surname and appears immediately after the last
page of an assignment.

Different faculties or departments may have different requirement on how referencing for an
assignment should be done. The various formats used for in-text citations and list of
references are available in the following websites:
1. Harvard System (http://www.adelaide.edu.au/library/guide/gen/harvard.html)
2. Chicago Style (http://www.chicagomanualofstyle.org/index.html)
3. American Psychological Association or APA Style (http://www.apastyle.org)
4. Modern Language Association of America or MLA Style (http://www.mla.org)

1
http://www.yale.edu/bass/writing/sources/plagiarism/warning.html, accessed May 18, 2008.
Once a student has selected a referencing style for his/her assignment, he/she must follow the
same style consistently throughout the assignment. We strongly suggest that the student
consults the lecturer/tutor about which method to use before submission of his/her
assignment.

What are the Procedures and Penalties for Plagiarism?

When a lecturer/tutor encounters a possible case of plagiarism, the lecturer/tutor shall report
the matter to the Head of the Department, who then initiates an investigation on the matter.
The following procedures would be carried out:
1. The lecturer/tutor shall provide evidence that substantiates an academic offence has
occurred. The following documentations must be ready prior to reporting of alleged
plagiarism:
a. Copy of the alleged plagiarized assignment
b. Copy of the source material (e.g. articles, websites, newspaper, etc.)
c. Report of plagiarism
d. Any other information that would support the claim of plagiarism
2. If the evidence warrants an accusation of academic offence, the Head of Department
shall establish a Board of Inquiry comprising 3 academic staff. The Department shall
provide all necessary documentations, including report on prior academic offences if
applicable, to the Board of Inquiry.
3. The Board of Inquiry shall put the matter to the student in writing and give him/her an
opportunity to respond to the accusation within 3 working days.
4. The student will be required to attend a meeting with the Board of Inquiry. After
meeting the student, the Board of Inquiry shall decide whether or not the alleged
plagiarism has occurred. The following documentations shall be submitted to the
Head of Department at the end of the meeting:
a. Findings of the investigation
b. Recommended action(s) to be taken or imposed
5. The Head of Department shall review the Board of Inquiry’s report with supporting
evidence and shall decide on an appropriate action(s) based on the recommendation of
the Board of Inquiry.
6. The decision of the Head of Department shall be put in writing to the student. Copies
of all documentations will be retained in the Department.
7. If the student feels that he/she has been unfairly accused or treated, the student may
appeal to the Head of Department within 5 working days.
8. The Head of Department shall review the appeal and the final decision will be
communicated to the student in writing and a copy will be kept with the Department.
Once a determination of plagiarism and penalty has been made by the Head of
Department, the investigative process will be deemed to have ended and the student
will not be allowed to appeal.

Possible penalties for plagiarism range from mark reduction for the assignment to expulsion
from the University. The student will not be allowed to make up the assignment. If plagiarism
has been found to have occurred, the Department will take action(s) as determined by the
forms of plagiarism implicated:

1. Complete plagiarism
Verbatim copying another person’s work without acknowledgement
1st offence : A grade of “F” in the subject and a warning letter will be issued
2nd offence : Expulsion from the University at the discretion of the Head of
Department
2. Substantial plagiarism
Near-verbatim copying another person’s work by simply altering the order of the
sentences or the format of presentation or by changing a few words or phrases without
acknowledgement.
1st offence : Zero mark on the assignment and a warning letter will be issued
2nd offence : A grade of “F” in the subject and a warning letter will be issued
3rd offence : Expulsion from the University at the discretion of the Head of
Department
3. Minimal plagiarism
Acknowledgement is made but paraphrasing by changing and/or eliminating some
words
1st offence : Deduction of 50% of available marks on the assignment and a
warning letter will be issued
2nd offence : A grade of “F” in the subject and a warning letter will be issued
3rd offence : Expulsion from the University at the discretion of the Head of
Department
4. Unintentional plagiarism
Insufficient acknowledgement by not applying citation or quotation marks correctly
1st offence : Deduction of up to 50% of available marks on the assignment and
a warning letter will be issued
2nd offence : A grade of “F” in the subject and a warning letter will be issued
3rd offence : Expulsion from the University at the discretion of the Head of
Department
Pleading ignorance or unintentional plagiarism does not constitute valid reasons for
plagiarism and will not avoid the penalties from being imposed. Excuses for acts of
plagiarism such as the following, but not limited to, will not be entertained:
1. I don’t have time to do the assignment
2. I have too many assignments due on the same day
3. I don’t know, I really didn’t do it
4. I am not aware
5. I don’t understand what plagiarism means
 6. I have no intention to plagiarize
7. I forgot to cite the reference
8. I forgot to include the bibliography
9. My English is not good
10. My lecturer/tutor did not explain to me
11. In my country, it is alright to copy someone else’s work
12. My friend copied my assignment when I let him/her to look at my assignment
13. My friend copied my assignment when I allow him/her to use my laptop
14. I did my assignment in the computer lab, someone must have copied my work
15. I asked my friend to submit my assignment and he/she copied my work
16. I discussed my assignment with my friends, so our answers are the same/similar
17. Even though I do not have in-text citation but I have bibliography/reference list
Students should be reminded that it is their responsibilities to take due care throughout their
written work to effectively reference or cite when they use others’ ideas from any source.