Kendall Sahs

16 WHYTE AVENUE NORTH, THOROLD, ONTARIO L2T2T3

289-257-0516 | KENDALLSAHS@GMAIL.COM

EDUCATION
Bachelor of Arts Honours: Psycholo y 2017 – Present

Brock University, St. Catharines, ON

General Arts and Science Degree 2014 – 2016

Niagara College, Niagara-on-the-Lake, ON

General Arts and Science Certi cate 2013 – 2014

EXPERIENCE
SOCIAL MEDIA MARKETING COORDINATOR; FREELANCE — 2018-PRESENT
• Experience with organizing, managing, and operating social media websites and
applications

• Able to implement SEO website improvements and creative strategies to help

increase engagement, likes, and followers

• Excellent product marketing with a strong focus on creating brand identity

• High customer service standards, communicating directly with clients and 3rd party
consultants both in person and through e-mail

• Strong aesthetics bringing a superior customer experience and brand communication

• Sales focused and experience with e-commerce

• Pro cient in keyword monitoring and research using tools such as SEMrush, Moz,
and Screaming Frog

• Fostered repeat customers by consistently providing e cient and professional service

SERVER, DELTA BINGO; ST. CATHARINES, ON — 2009–2017

• Accurately recorded orders and communicated between team members

• Demonstrated genuine hospitality while greeting and establishing a rapport with

guests

16 WHYTE AVE N, THOROLD, ONTARIO (289)-257-0516 KENDALLSAHS@GMAIL.COM

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 • Remained exible and versatile with work roles and responsibilities by lling in for
coworkers as needed

• Attentive to the needs of guests by remaining accessible and approachable

• Developed strategies to remain composed and enthusiastic in high-stress conditions

• Created a positive work environment by e ectively communicating with team

members and management

• Proactively implemented con ict resolution strategies with guests by actively

listening to their concerns, di using anger, and creatively problem solving

• Competently and accurately processed and collected payments from guests

• Displayed strong attention to detail by consistently monitoring compliance with

health and safety regulations

PEER TUTOR, NIAGARA COLLEGE; NIAGARA-ON-THE-LAKE, ON — 2015-2016

• Provided one-on-one tutoring with college students enrolled in a rst-year
Communications course

• Personalized tutoring and instructional approaches to meet the diverse needs of

students

• E ectively communicated information to students, ensuring their understanding of

the material

• Actively listened to students’ concerns and identi ed areas for improvement

• Cooperatively developed an e ective study plan with students focused on achieving

academic success both int he course and in the future

• Maintained an exceptional record of reliability; no missed sessions

• Guided students in test-taking strategies; prioritizing assignments, time management,

and note taking

• Referred students to additional learning resources to practice at home

• Elevated students’ academic performance by at least one letter grade

VOLUNTEER EXPERIENCE
COMMUNITY VOLUNTEER, LIONESS CLUB; RIDGEWAY, ON — 2018-PRESENT

16 WHYTE AVE N, THOROLD, ONTARIO (289)-257-0516 KENDALLSAHS@GMAIL.COM

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 • Demonstrated a willingness to learn and help others

• Utilized strong interpersonal and leadership skills by facilitating project engagement

• Served meals and bussed tables at fundraiser dinners

• Provided volunteer team with appropriate tools and training to support the project at
hand

• Gave positive and constructive feedback to volunteers through weekly e-mail and
telephone communication

• Researched fundraising strengths and weaknesses

• Promoted a collaborative atmosphere among volunteers

• Coordinated between business to buy advertisements or make donations for

volunteer functions

CLOTHING DRIVE ORGANIZER, START ME UP NIAGARA; ST. CATHARINES, ON — 2016

• Led the planning and organization of a clothing drive for Start Me Up Niagara, a non-
pro t organization working with individuals facing signi cant life challenges such as
mental illness, addiction, poverty, and homelessness

• Coordinated with the organization to gather information on their current needs

• Designed and distributed promotional yers both online and in-person to help
mobilize the drive

• Coordinated with other students to gather donations

• Responded to other volunteers’ questions and concerns in an accurate and timely

manner

• Delegated tasks to volunteers, demonstrating strong communication skills and

leadership

• Displayed enthusiasm in the project by motivating others to get involved

• Presented PowerPoint with the project’s strengths and areas for improvement for
future drives

SPECIAL SKILLS
• Self-taught in Adobe Photoshop and Premiere

16 WHYTE AVE N, THOROLD, ONTARIO (289)-257-0516 KENDALLSAHS@GMAIL.COM

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 • Pro cient in Microsoft Word, Excel, PowerPoint, and Outlook

CERTIFICATIONS
Police Check Clearance (CLSC) October 1, 2020

Accessibility for Ontarians with Disabilities Act (AODA) October 4, 2020

Ministry of Labour Worker Health and Safety June 10, 2020

Emergency First Aid & CPR May 16, 2019

REFERENCES AVAILABLE UPON REQUEST.

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