Francisco Luzania Resume

Download as pdf or txt
Download as pdf or txt
You are on page 1of 3

FRANCISCO LUZANIA

(480) 694-7848 ♦ fluzania@gmail.com

EDUCATION

Bachelor of Science: Sociology, May 2022


Arizona State University - Tempe, AZ
GPA: 3.86
Dean List: Fall 2020, Spring 2021, Summer 2021, Fall 2021

Bachelor of Arts: Organizational Leadership, May 2022


Arizona State University - Tempe, AZ
GPA: 3.86
Dean List: Fall 2020, Spring 2021, Summer 2021, Fall 2021

Associate of Arts: Sociology, 2021


Mesa Community College - Tempe, AZ
Presidents List: Fall 2019, Spring 2020

WORK HISTORY

Special Projects Coordinator, 6/2021 to Current


City of Chandler – Chandler, AZ

• Currently the Special Projects Coordinator for the City of Chandler Diversity, Equity, & Inclusion
• Communicate with with City Management about DEI initiatives and internal implementation.
• Collaborate with community leaders, non-profits, and internal divisions to complete projects and/or
events to promote DEI in the community.
• Manage logistics and implementation of strategic plans for partners and internal staff.
• Oversee and manage budget for any assigned division project.

City Council Assistant, 1/2021 to 6/2021


City of Mesa – Mesa, AZ

• Advised Councilmember’s on policy developments and implementation.


• Oversaw all public and private communications for the Councilmember and Council Office.
• Coordinated Social Media on behalf of the office and Councilmember.


• Maintained public record and open meeting law requirements for the compliance with all local, state
and federal laws.
• Oversaw the budget for the City Councilmembers office in the interest of the taxpayers and city.

Program Assistant, 10/2018 to 1/2021


City of Mesa – Mesa, AZ

• Managed the planning and coordination of community engagement & diversity programs and
associated activities. Including large and small public events.
• Drafted agendas, compiled minutes and created result documents for Human Relations Advisory
Board meetings.
• Conducted thorough research using diverse resources to assist department with routine and special
project tasks while also giving professional presentations..
• Coordinated communication and collaboration among community leaders, allies, constituents to
foster connections citywide. In addition, represented the city in regional collaborations.
• Provided ongoing direction and leadership for program operations, logistics and budget while also
consulting other departments on best practices.

Recreation Assistant, 05/2010 to 10/2018


City of Mesa – Mesa, AZ

• Planned, implemented and evaluated activities for community recreation programs.


• Supervised and trained staff in policy and programs.
• Drafted budgets for programs and ordered materials that were needed for certain activities.
• Responded to public inquiries to provide information about programs and facilities.
• Networked with community organizations and leaders for volunteer opportunities and cooperative
engagements.

Account Manager, 11/2017 to 04/2018


LaborMAX Staffing – Mesa, AZ

• Liaised between account holders and various clients, communicating effectively to maintain
customer satisfaction and uphold company protocols.
• Increased longevity of staffing accounts by providing individualized customer service and
developing relationships with account holders.
• Managed 25 accounts by reviewing and mitigating discrepancies and collaborating with account
holders making sure all staffing needs were met.
• Represented branch at regional meetings while promoting successful standards.

Member Service Supervisor, 08/2015 to 11/2017


Sam's Club – Gilbert, AZ

• Maintained updated knowledge of internal processes and industry best practices to optimize service
delivery.
• Kept administrative records current and accurate to promote efficiency and team effectiveness in all
interactions.
• Helped customers understand benefits with thorough, knowledgeable and friendly explanations.
• Trained, mentored and evaluated employees on service quality, knowledge and performance.

AFFILIATIONS

• President of the Arizona State University T. Denny Sanford School of Social Dynamics Student
Undergraduate Association
• Member of the Alpha Kappa Delta International Sociology Honor Society
• Mentor for the AKD Hope Award Program
• Executive Committee Member of the Mesa Hispanic Network
• Board Member on the City of Mesa Behavioral Insights Team

SKILLS

• Microsoft Office Suite Proficient


• Word, Excel, PowerPoint
• Strategic Planning
• Data Management
• Event Coordination

CERTIFICATIONS

• Certification in Performance Excellence, City of Mesa Office of Management and Budget, 2020

You might also like