Professional Practice ALJ

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University of Donja Gorica

Faculty of Culture and Tourism


International Hospitality Management
www.vatel.me

Professional Practice Journal

Voli Bar 12

Student: Antonela Ljuljdjuraj


Dossier number: 18039
Professional practice coordinator: Zoran Klikovac
Professional practice supervisor: Alen Usanagic

Date: 16.10.2020 ___________________________


Supervisor
(signature and stamp)
Professional Practice

Place Voli Bar 12


Address Stari Aerodrum
Supervisor Alen Usanagic
Contact
Date 16.10.2020

Student’s activities

Dates: from 28/ 09 / 2020 to 18 /10/ 2020

SCHEDULE
WEEK M T W T F S S
KIT KIT KIT KIT KIT
I
KIT KIT KIT KIT KIT
II
KIT KIT KIT KIT KIT
III

IV

V
*please, fill the table according to different job titles you have had during the practice
( FNB: Food and Beverage; HSKPG: Housekeeping; RSVN: Reservation; MKTG: Marketing; REST: Restaurant; RCPT: Reception; KIT: Kitchen; SLS: Sales )
Student’s assessment

Remarks about the hotels/restaurants business activities(Please, be so kind to describe


hotel/restaurant; type of organization, vision, mission, its organisation structure, number of employees,relationships
with different stakeholders etc .)

The restaurant is a very good one with a good reputation, the location is perfect. Voli company
is famous for its big markets and excellent service, always fresh and clean. It is one of the best
food markets in Montenegro. As expected also the restaurant is in a very good postion. I worked
in the kitchen and its organisation is in high levels. Their mission is to attract customers as much
as possible but most importantly to offer the best service.The vision of Voli is to be unbreakable,
to be recognized as one of the best markets and restaurants in Montenegro as it is one of the
largest food industry in our country with its various markets and restaurant through Montenegro.
In this restaurant they are 3 executive chefs and 3 station chefs. The organization of the kitchen
is divided by the hot and cold one, as it has many freezers for various types of food, which are
separated by section.

Remarks about your practice (Please, be so kind to describe strengths and weaknesses of your practical
training briefly and in details, point out good experiences that you had, mention problems that you faced with during
your practical training etc.)

In the beginning it was a little bit hard to get adopted to be in the kitchen for 8 hours, the positive
part was that I met great people and hardworking people, the executive chefs work with passion
and love for their job wich was very encouraging. The staff helped me a lot, they had time to
learn me things that I didn’t know. I learned how to make various types of food. I have learnt not
only about food making but also about the paperology of the organisation in the kitchen, about
the expenses and the revenues. I really didn’t face any problems. I am happy with my practical
training, but only one problem that botherd me this time is that by now as the third year and also
finishing year we should be in higher positions. I personally went through the kitchen for the third
time.

Conclusion and additional comments (Please, be so kind to give recommendations, suggestions and advices
for future improvement of practical training)

I am pleased with this practical traing, I truly am but as I mentioned before I expect more from
our faculty about the postions especially as for the finishing year, especially to be prepared for
whats coming.
Photos from practice

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