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Sivakumar Dhanabalan

Plot No:69, Ashok Brindhavan Nagar, 2 nd Main road,


2nd Cross Street, Iyyappanthangal, Chennai-600056
Email:sivakumartdv@gmail.com, Mobile:9940197891

Professional Profile:

 9 years of enterprise IT projects lifecycle experience on Designing, Deploying, Administrating, Maintaining


and Supporting Enterprise Microsoft platform, Linux platform and customized business applications.
 Extensive experience in installation, administration and networking in various environments.
 Expertise in Windows 2008/2003/2000 – Active Directory server administration and Exchange 2003.
 Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management
Console (GPMC); DHCP; Replication, FSMO role; and DNS.
 Expertise in Linux server administration(Red hart, Cent OS, Ubuntu)
 Experienced on Service Delivery, Network and Systems support, Change/Content/Vendor /Incident and
Inventory/Facility/Helpdesk Management systems.
 Experienced on support procedures, designing, troubleshooting LAN/WAN infrastructure and security
architecture design
 Experience in SQL 2005/2008 server Database connectivity from clients.
 Extensive documentation and training experience.

Professional Accomplishments:

 MCSE on Windows Server 2003 - Active Directory Servers..


 MCSA on Exchange Server 2003
 HDCA

Technical Skills:

 Platforms Experience: Dell Poweredge R430,Lenovo and HCL tower Servers


 Directory Services : Active Directory 2000/2003 /2008Design and Administration
 Operating Systems :Windows 2008 R2/2003 Server-Standard and Enterprise edition,Windows 2000-
Server, Advanced Server and Professional,Windows 8/7/vista/XP
 Messaging Services :Microsoft Exchange 2003 Server, Postfix, SendMail servers
 Protocols : TCP/IP, WINS, SNMP, SMTP, POP3, IMAP, LDAP, NNTP
 Remote Management : RDP, VNC, Terminal Services, MS NetMeeting, PC Anywhere, Telnet, FTP
 Monitoring : Nagios, MRTG
 Backup Strategies : Bacula Backup, Cobain Tool and Windows NT Backup
 Utilities :Ghost Image, Web Enabled ticket logging system, McAfee, Symantec, COMODO
Antivirus Administration and Roll out
Professional Experience:
COMODO Security Solution Pvt. Ltd.
System Administrator – Enterprise Support
Feb 2012-Till date

Responsibilities:

 Responsible for third-level support for all server related issues.


 Participated in complete system builds, upgrades, migrations, code deployments and patch management.
 Implemented security policy and virus protection.
 Administered change management related to server upgrades and software installation.
 Prepared and maintained documentation of technologies, standards and procedures.
 Upgrade Windows Domain Controller from 2003 to 2008 R2
 Configuration WDS Windows and Linux Operating System Deployment
 Installed and Configuration COMODO Endpoint Security for Centralized Management Anti-Virus
 Implement Roaming Profile for all Domain Users
 Deployment Group Policy Management (GPMC) Console 2008
 Installation and configuration ADC in Windows Server 2008 R2
 Installed OS Updates and Patches through Windows WSUS Server 2003
 FSMO Configuration and Transfer Role
 Watch the server Performance and Issue in Event Viewer Console
 Installation and Configuration File Server Management using DFS
 Installation new Linux DHCP Server
 Performing Daily health checks on enterprise Domain Controllers, Postfix, SendMail Queues
 Kayako Ticketing Tool

Imperial Garments Factory India Pvt. Ltd.


System Administrator
April 2010 – Feb 2012

Responsibilities:

 Prepared the environment for deployment of Windows Server 2003.


 Analyzed the hardware and software requirements of Active Directory.
 Installed, configured, and provide troubleshooting for Server 2003.
 Migrated Windows Server 2003 from test environment to the production environment.
 Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
 Deploying Group Policy for domain users (GPMC).
 Managing Symantec Endpoint Protection Manager (SEPM) Centralized Anti-Virus 2011
 Managing Windows PSTOOLS utilities
 Untangle open source Linux Proxy and Firewall Configuration
 Remote Support
 Handling configuration, administration & implementation of:
 SQL Server 2005 Database Servers
 Linux Configuration & Apache Configuration & samba Server Configuration
 File permission & send mail configuration

Computer Factory India Pvt. Ltd


System Engineer (Customer Support)
April 2008 – March 2010

Responsibilities:

 Providing Hardware and Software support for 150 desktop and 7 IBM X Server.
 Providing support for ADS and DHCP Installation and Configuration.
 Installation and Configuration in Windows Server 2003
 Smooth wall open source Linux Proxy and Firewall Configuration
 Sync backup Tool Used
 DHCP Scope and IP Reservation
 Managed installation and configuration of Microsoft outlook mail (Client Side).
 Provided Technical support for LAN Printers, Hardware and Software Technical support for all the customers.
 Responsible for handling Security updates and Virus updates

Tandem Info Tech Pvt., Ltd.,


System Engineer (Customer Support)
Jan 2007 – March 2008

Responsibilities:

 Taking care of daily customer calls on field such as assembling, installation of software’s, trouble shooting of
pc, dot matrix / laser printers and other computer peripherals.
 Installation of new hardware device includes networking item
 Windows Server Standard Edition 2003 and Small Business Server 2003
 Group Policy and Active Directory Configuration
 Internal User Desktop Trouble shootings
 LAN Basic Trouble shootings
 Around 75 system managing and maintenance with Domain User’s
 Configuration and Managing Google Apps with Thunderbird
 Data Recovery in Formatted HDD
 Laptop Service
 Managing and Configuration Mcafee Anti-Virus software
 Managing Remote Supporting Tools

PC-Care Pvt. Ltd.


Technical Support Engineer (Customer Support)
June 2005- Dec 2006

Responsibilities

 Installing and Configuration various type of computer and printers.


 Taking care of daily customer calls on field such as assembling, installation of software’s, trouble shooting of
pc, dot matrix / laser printers and other computer peripherals.
 Installation of new hardware device includes networking item
 Creating Bootable Floppy
 New LAN Setup Creating
 Configuration Network Printer and Local Printer (Sharp and Canon)
 New Network Patch card crimping
 Hardware RAID Configuration
 Remote Management with Team Viewer, VNC, Show my pc and RDP
 Laptop Service

Educational Qualifications:

 M.sc IT (Information Technology) in Annamalai University.

Personal Details:

Sex: Male
Date of Birth: 05-05-1983
Nationality: Indian
Marital Status: Single
Languages Known: English and Tamil

DECLARATION

I, Siva Kumar. D does here by declare that the particulars given above are true to the best of my knowledge
and belief.

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