Scribd Logo
Upload

Welcome to Scribd!

  • 6 views

    Duplicated / Copy & Pasted Message Prohibition

    Uploaded by

    Nichola Gouveia
    The document outlines prohibitions against duplicating or copy-pasting messages when communicating with clients. It states that all messages must be unique and individually tailored. The company receives weekly reports of any messages used more than once, in part or wholly, and will remove those messages from the agent's earnings for that month. Agents are instructed to never reuse another agent's message or parts of their own previous messages. Every message must be different and use the client's name or pet name. Standard excuses for duplicated messages like being busy or running out of ideas are not acceptable. Agents who appear on the duplication report risk having their contracts cancelled immediately.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Duplicated / Copy & Pasted Message Prohibition

    Uploaded by

    Nichola Gouveia
    6 views3 pages
    The document outlines prohibitions against duplicating or copy-pasting messages when communicating with clients. It states that all messages must be unique and individually tailored. The company receives weekly reports of any messages used more than once, in part or wholly, and will remove those messages from the agent's earnings for that month. Agents are instructed to never reuse another agent's message or parts of their own previous messages. Every message must be different and use the client's name or pet name. Standard excuses for duplicated messages like being busy or running out of ideas are not acceptable. Agents who appear on the duplication report risk having their contracts cancelled immediately.

    Original Title

    Important Read

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document outlines prohibitions against duplicating or copy-pasting messages when communicating with clients. It states that all messages must be unique and individually tailored. The company receives weekly reports of any messages used more than once, in part or wholly, and will remove those messages from the agent's earnings for that month. Agents are instructed to never reuse another agent's message or parts of their own previous messages. Every message must be different and use the client's name or pet name. Standard excuses for duplicated messages like being busy or running out of ideas are not acceptable. Agents who appear on the duplication report risk having their contracts cancelled immediately.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    6 views3 pages

    Duplicated / Copy & Pasted Message Prohibition

    Uploaded by

    Nichola Gouveia
    The document outlines prohibitions against duplicating or copy-pasting messages when communicating with clients. It states that all messages must be unique and individually tailored. The company receives weekly reports of any messages used more than once, in part or wholly, and will remove those messages from the agent's earnings for that month. Agents are instructed to never reuse another agent's message or parts of their own previous messages. Every message must be different and use the client's name or pet name. Standard excuses for duplicated messages like being busy or running out of ideas are not acceptable. Agents who appear on the duplication report risk having their contracts cancelled immediately.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    You are on page 1of 3

    Duplicated / Copy & Pasted Message Prohibition.

    As you know, all messages must be unique and individually tailored to each
    client.

    This has been explained in training and regularly in emails from us and forms
    part of your contract.

    Every week, we receive a report which shows us messages that have been
    used more than once – in part or wholly. ALL agents that appear on this report
    receive an email from us showing them the messages they have used
    repeatedly over and over. This includes reactivation messages also.

    You must NEVER use any part of a previous message in part or in whole.

    You must NEVER reuse another agent’s message in part or in whole either.

    Change your opening statement in every message.

    Going forward, ALL agents who appear on this report, as we have said, will be
    emailed with the details. The messages that have been used more than once
    will be logged and REMOVED FROM THAT MONTHS EARNINGS. No
    Exceptions.

    When writing your message to the client, use his name or pet name and
    alternate your opening statement.
     

    Below are some examples of Duplicated / Copy & Pasted Messages.

    Hi Babes. What is going on with you? Hope you are good and I hope you
    are alright, you haven’t replied to my last message.

    Hi Babes. What is going on with you? Hope you are good and I hope you
    are alright, why have I not heard from you?

    Hi Babes. What is going on with you? Hope you are good and I hope you
    are alright, it’s been a few days, why have I not heard from you?

    In these examples, the agent has reused part of their message over and over
    and only changed the last few words. This is still classed as copy and
    pasting / duplicated messages and will be removed from that agent’s
    payment.

    The message should have been re-written in full and NEVER reused. The
    messages could have contained the client name or a different pet name to
    provide variety and originality. They could have rephrased ‘’hope you are
    good’’ to something akin to ‘’I hope all is well with you’’ etc…

    EVERY message MUST be different. EVERY message must be UNIQUE.

    All agents confirmed  beforehand to have a high level of written English prior
    to being hired. Saying ‘’I’ve run out of ideas’’ is not acceptable either. Or, ‘It
    was busy and I was trying to get as many messages out as possible’’ – again,
    NOT ACCEPTABLE. Or, ‘’I didn’t know’’ – NOT ACCEPTABLE.

     
    All agents who appear on this report will have their contracts cancelled with
    immediate effect

    This is a very serious matter and not to be taken lightly. We ask you to
    provide a high standard at all times – that same high standard you
    showed in your training / assessing,  clkonstantly and consistently.

    The only factor that is acceptable are messages that are well written, uniquely
    written, are individually tailored and show imagination.

    Thank you for understanding and if you have any questions, need further
    clarification, please email me.

    You might also like