MEI CASHFLOW SC / SC Advance

® ®

Operation & Maintenance Manual

 TABLE OF CONTENTS
OVERVIEW
Model Number..................................................................................................... 3
Serial Number....................................................................................................... 4
Main Components of CASHFLOW SC® and SC Advance®................................. 5
Power Requirements............................................................................................. 5
UPDATING SOFTWARE
Using the CASHFLOW® Portable Programing Module (PPM)....................... 6-8
Replacing the PROM.......................................................................................9-11
MAINTENANCE
Cleaning the Acceptor Module ..........................................................................12
Calibration .........................................................................................................12
TROUBLESHOOTING
Diagnostic Codes.................................................................................................13
Universal Diagnostic BEG Codes.......................................................................13
MMI Diagnostic LED Codes......................................................................... 13-14

MEI CASHFLOW SC / SC Advance Page-2

OVERVIEW
Model Number:
Product Cassette Bill Path Interface Description
Size Width Option
SC CASHFLOW SC
SCN SC ADVANCE
(NONE) 600 Note Cassette
M 900 Note Cassette
L 1,200 Note Cassette
XL 2,000 Note Cassette
66 66mm Bill Path
76 76mm Bill Path (SC Only)
83 83mm Bill Path
85 85mm Bill Path
0 Gaming Down Stacker
1 Gaming Up Stacker
2 Retail
4 Four Way Barcode (SCN Only)
1 RS-485
2 Optically Isolated with Netplex Harness
4 Optically Isolated with EBDS Harness
7 RS-232
8 USB
B BNF
E EASITRAX Soft Count
Note 1: Retail models ending in 21, 27, and 28 do not G GDS
incorporate a barcode sensor. N No Cashbox
Note 2: EASITRAX model types will ultimately be available on P PROM
most variants. R Retail Kit
Note 3: Additional USB model types incorporating IGT- RL Retail Kit with Cassette Lock
Specific, GSA-Specific, and MEI-Specific protocols may S Short Harness (4 Inches)
be developed
U Dual Port Harness: USB
Note 4: V2.2 and CCTalk added with software (no need for W Tri-Port Harness: RS-232 and SPC USB
additional model numbers). X Deep Cashbox
Y Tri-Port Harness: RS-232 and GDS USB
Example: SCNXL6627B Description
SCN SC Advanced
XL 2000 Note Cashbox
66 66mm Bill Path
2 Retail
7 RS-232 Communication
B With BNF

MEI CASHFLOW SC / SC Advance Page-3

OVERVIEW
Serial Number:
1.02 Serial Number Codification
Example Serial Number: 27480369806 Description
27 Week Manufactured (0-52)
4 Year manufactured(Last Digit of Year)
8 Manufacture Location
03 Configuration Code
69806 Sequential Production Number

MEI CASHFLOW SC / SC Advance Page-4

OVERVIEW
Main Components of CASHFLOW SC® and SC Advance®
The note acceptor consists of three main components:

Cashbox/LRC Acceptor Module Chassis

The acceptor module and cashbox are interchangeable with other identical CASHFLOW SC® and
SC Advance® models.

Bill Entry Guides for CASHFLOW SC® and SC Advance®:

Not all bill entry guides fit in every machine. Your choice regarding bill entry guides will depend on
machine specifications. Below are two examples of bill entry guides we currently manufacture. For
customers who prefer to tool their own bill entry guide, please contact our technical department.

Platform Bill Entry Guide Universal Bill Entry Guide

Power Requirements:
Standby: 10 Watts
Acceptance: Peak 30 Watts
Stacking: Peak: 70 Watts
Input Voltage: +12-28 VDC

MEI CASHFLOW SC / SC Advance Page-5

UPDATING SOFTWARE
There are two ways to perform software updates on the CASHFLOW
SC® or SC Advance® note acceptor:

1) By using the CASHFLOW® Portable Programming Module (PPM)

handheld device.*

2) By replacing the programmed PROM (chip change).**

Using the PPM:

Connecting the PPM:

1. Locate the two USB ports at the top of the PPM (see fig. 1).

2. Plug the Type A end of your USB cable into the Type A port of
the PPM. Plug the Type B end of the same USB cable into the Type B
port of the note acceptor (see fig.2).

Type A USB port Type B USB port Download Button

fig.1 (PPM) fig.2 (Connecting PPM to note acceptor)

* Note: For use with SC Advance®, the CASHFLOW® Portable Programming Module must be updated with Application V2.02,
which is available with STS 7.03.

** Note: Installing a PROM (chip) fully disables the note acceptor from downloading software files with the PPM, and any future software
changes can only be made by installing a new PROM (chip change).

MEI CASHFLOW SC / SC Advance Page-6

UPDATING SOFTWARE
Using the PPM (Continued):
PPM Download Procedure:

After connecting the PPM to the note acceptor with the USB cable, you may begin downloading.

1. Press the square download button located on the front of the PPM. (see fig.2 on previous page).

2. While downloading, a solid green LED and flashing red LED on the front of the PPM will
indicate the device is busy.

3. Both green and red LEDs on the PPM will light up solidly when the download has finished
successfully. The note acceptor will then perform a run and stack, and the LEDs on the PPM will
turn off. At this point, the USB cable may be disconnected from the note acceptor.

5. Following a successful download, the diagnostic LEDs on the note acceptor will flash green
until communication between the note acceptor and the machine is re-established.

MEI CASHFLOW SC / SC Advance Page-7

UPDATING SOFTWARE
Using the PPM (Continued):
CASHFLOW® STS support tool:

The CASHFLOW® STS (support and test systems) software program supports CASHFLOW SC®
and SC Advance® note acceptors and CASHFLOW® Portable Programming Module (PPM) with a
full range of configuration, software update and performance management tools.

The enabled functions will depend on your license and may include:

Handhelds – allows you to manage handheld devices, download files for devices,
change audit settings and upgrade PPM firmware.

Configuration – allows you to load and save configurations to or from a file that can be
loaded directly to the note acceptor.

Audit – allows you to view stored audit data and retrieve new audit data from the note
acceptor.

CRC – allows you to perform CRC checks on a connected note acceptor.

Diagnostics – allows you to run tests on and troubleshoot a connected note acceptor.

MEI CASHFLOW SC / SC Advance Page-8

UPDATING SOFTWARE
Replacing the Programmed PROM:
Replacing the PROM is only necessary in applications that occur in jurisdictions that require the
installation and use of PROMs.

Note: Installing a PROM (chip) fully disables the note acceptor from downloading software files with the PPM, and any future software
changes can only be made by installing a new PROM (chip change).

1. Remove the acceptor module from the chassis.

2. As shown in the diagram below, open the acceptor module by placing the palm of your hand on
the front of the module and your fingers around the top of the yellow cover as shown in the dia-
gram to the right. Pull the cover toward your hand and then lift up, opening the module head fully.

3. Remove the yellow cover from the acceptor module by turning the acceptor module so that the
top of the cover is facing you. Wedge the tips of your fingers underneath the left and right front
top corners of the yellow cover. Lift the corners out and then back toward you. The cover will be
released once it has cleared the back ramps, as shown in the diagram below:

Once the yellow cover is released in the front, slide it back and remove it.

MEI CASHFLOW SC / SC Advance Page-9

UPDATING SOFTWARE
Replacing the Programmed PROM (Continued):

4. Remove the PROM using a PLC puller.

5. Insert the new PROM.

6. To reinstall the yellow cover, the acceptor module must remain open. Position the back of the
cover as shown below:

7. Once the yellow cover is in the correct position, move it forward (as though you were opening
the acceptor module) until the cover locks into place.

MEI CASHFLOW SC / SC Advance Page-10

UPDATING SOFTWARE
Replacing the Programmed PROM (Continued):
8. Close the acceptor module and reinstall it into the chassis.

9. If the power is on, the note acceptor will power up and then perform a run and stack.

MEI CASHFLOW SC / SC Advance Page-11

MAINTENANCE
Note: Maintenance should be performed by a properly trained service technician.

Periodic maintenance can improve the performance and extend the working life of a note acceptor.
Additional attention may be required if the note acceptor becomes inoperable due to a jammed
object or if acceptance rates fall below normal.

Cleaning the Acceptor Module:

Note: You must remove the acceptor module from the chassis to open the front sensor area. Forcing the note path open without removing the
acceptor module from the chassis will damage the unit. Remember to turn off the machine (as per machine manufacturer) before performing
any cleaning.

1. Remove the acceptor module from the chassis.

2. Open the acceptor module by placing the palm of your hand on the front of
the module and your fingers around the top of the yellow cover as shown in the
diagram to the right. Pull the cover toward your hand and then lift up, opening
the module head fully.

3. Clear the note path area of any foreign objects.

4. Wipe the note path and sensor areas as needed with a soft damp cloth. Be
sure to also wipe the side walls of the optics housing. For stubborn dirt, a small
amount of mild non-abrasive soap may be added to the water before dampening
the cloth. Make sure no streaks or residual soap remain on the note path.

Note: CASHFLOW SC® and SC Advance® do not require the use of a cleaning card. Never use a petroleum-based product to clean
this device! Petroleum based products will damage the note path. Mild non-abrasive soap is preferred over alcohol.

Calibration:

CASHFLOW SC® and SC Advance® were designed not to require calibration.

MEI CASHFLOW SC / SC Advance Page-12

 TROUBLESHOOTING
Universal BEG Diagnostic Codes:

Bezels* on the CASHFLOW SC® and SC Advance® have two green LEDs above the opening of
the bill path. These LEDs will flash at a rate of once per second when ready to accept a bill. The
LEDs will be off once a bill has been inserted, the acceptor is in calibration mode or the unit is in
software download mode. The LEDs will repeat a flash code in a fixed pattern (half second blinks
separated by a two seconds off) to signal a particular code. These codes are listed below.

Flash Code Reason for Flash Code

2 Acceptor is disabled or waiting for interface
4 Bill path is jammed
5 Cashbox removed or cashbox not home
Rapid Blinking Cassette full

* Note: LEDs not available on units that have straight feed bezels or shelf bezels. The Out of Service line will toggle in concert
with the flash codes.

MMI Diagnostic LED Codes:

Red conditions - Hard Fault. One of the note acceptor components needs to be replaced.
Yellow condtions - Soft Fault The operator can correct the issue at the machine.
Green conditions - No Fault No problem with the note acceptor.
EASITRAX Soft Count Diagnostic Codes (MMI LED)
LED Indicator Status You need to...
Green(Left) - Off Asset number mismatch betweeen Insert cashbox with matching or blank asset number.
Yellow(Center) - Off machine and cashbox RF tag
Red(Right) - 4 Flashes
Green(Left) - Off RF tag not found Insert cashbox with an RF tag.
Yellow(Center) - Off
Red(Right) - 5 Flashes
Green(Left) - Off RF tag communication errror Reseat cashbox or replace with a cashbox that has
Yellow(Center) - Off another RF tag.
Red(Right) - 6 Flashes
Green(Left) - Off Asset number not found Enter an asset number into the acceptor head using
Yellow(Center) - Off STS.
Red(Right) - 7 Flashes
Green(Left) - Solid Checking tag status Wait 5 seconds to determine if Antenna PCB is
Yellow(Center) - Solid found. If not found, replace Antenna PCB.
Red(Right) - Solid
Green(Left) - Flash Checking tag status Wait 5 seconds to determine if Antenna PCB is
Yellow(Center) - Flash found. If not found, replace Antenna PCB.
Red(Right) - Flash

MEI CASHFLOW SC / SC Advance Page-13

TROUBLESHOOTING
MMI Diagnostic LED Codes (Continued):
SC Advance and CASHFLOW SC Diagnostic Codes (MMI LED)
LED Indicator Status You need to...
Green(Left) - Solid Normal Take no action.
Yellow(Center) - Off
Red(Right) - Off
Green(Left) - 1 Flash Disabled by machine interface Fix the machine interface (i.e. check connection).
Yellow(Center) - Off
Red(Right) - Off
Green(Left) - Solid Normal and cashbox cleaning Replace with a clean cashbox
Yellow(Center) - Solid recommended
Red(Right) - Off
Green(Left) - 1 Flash Disabled by machine interface and cashbox Fix the machine interface (i.e. check connection)
Yellow(Center) - 1 Flash cleaning recommeneded and replace with a clean cashbox.
Red(Right) - Off
Green(Left) - Off Cashbox not seated or not present Reseat the cashbox.
Yellow(Center) - Solid
Red(Right) - Off
Green(Left) - Off Poor acceptance Clean the acceptor head.
Yellow(Center) - 1 Flash
Red(Right) - Off
Green(Left) - Off Jam in the acceptor Clear the jam from the note acceptor.
Yellow(Center) - 2 Flashes
Red(Right) - Off
Green(Left) - Off Jam in the cashbox Remove the acceptor head and clear the jam from
Yellow(Center) - 3 Flashes the cashbox.
Red(Right) - Off
Green(Left) - Off Cashbox cleaning required Replace with a clean cashbox.
Yellow(Center) - 4 Flashes
Red(Right) - 4 Flashes
Green(Left) - Off Security timeout Wait for timeout to expire.
Yellow(Center) - 8 Flashes
Red(Right) - 8 Flashes
Green(Left) - Off Cashbox full Replace with an empty cashbox.
Yellow(Center) - Off
Red(Right) - Solid
Green(Left) - Off Acceptor hardware fault Replace the acceptor head with a programmed
Yellow(Center) - Off spare.
Red(Right) - 1 Flash
Green(Left) - Off Interface board hardware fault Replace the interface board.
Yellow(Center) - Off
Red(Right) - 2 Flashes
Green(Left) - Off Note timeout Wait for timeout to expire.
Yellow(Center) - Off
Red(Right) - 8 Flashes
Green(Left) - Solid Unprogrammed unit/Generic unit Program unit with a service tool.
Yellow(Center) - Solid
Red(Right) - Solid
Green(Left) - Flash Unprogrammed unit/Generic unit Program unit with a service tool.
Yellow(Center) - Flash
Red(Right) - Flash
MEI CASHFLOW SC / SC Advance Page-14